About the Team
The Security Operations team protects CircleCI’s infrastructure, product, and customer data against evolving threats, working closely with engineering to maintain security and resilience.
About the Role
As a Security Operations Engineer, you will protect CircleCI’s infrastructure, product, and customer data from AI-driven attacks and defenses. This intermediate role involves ownership of security challenges, collaboration with Engineering, contributing to the security roadmap, and leveraging AI tools to detect, respond to, and automate security threats.
What You’ll Do:
Threat Detection & Incident Response
— Monitor, investigate, and respond to security threats across cloud and application environments using security and AI-assisted tools.
— Participate in risk assessments, incident response, post-incident reviews, and on-call support, improving controls and processes.
Security Engineering & Architecture
— Build and maintain security tooling, controls, and automation across cloud, application, and CI/CD environments following best practices.
— Identify vulnerabilities and configuration risks, contribute to runbooks and compliance, and understand CircleCI’s security architecture.
AI & Security
— Incorporate AI-powered security tools into workflows and evaluate emerging technologies for detection, response, and automation.
— Stay current on AI-specific security threats and contribute to responsible AI use in security operations.
Cross-Team Partnership & Ownership
— Partner with Engineering teams to understand security needs, provide guidance, and translate risks into actionable recommendations.
— Contribute to security roadmap planning, technology evaluations, and documentation while building relationships across teams.
What You’ll Bring:
— 3+ years of security engineering or operations experience or equivalent expertise.
— Hands-on experience with cloud, application, and CI/CD security in AWS, GCP, or Azure.
— Experience with incident response and security tools including EDR, CNAPP, SASE, vulnerability scanners, and log analysis.
— Ability to build and maintain security automation and tooling using Go, Python, or Terraform.
— Strong security judgment and problem-solving skills.
— Hands-on experience with AI/ML-powered security tools in production and understanding of AI’s role in security workflows.
Bonus Skills (Nice to Have):
— Familiarity with AI-specific threat categories like prompt injection and model supply chain risks.
— Experience securing developer platforms, SaaS, or CI/CD infrastructure.
— Relevant certifications such as CEH, AWS Security Specialty, Security+.
— Contributions to process improvement, runbook development, or knowledge sharing.
Accommodation
CircleCI provides reasonable accommodation for individuals with disabilities during application and employment.
About CircleCI
CircleCI is the world’s largest CI/CD platform, processing over 3 million jobs daily, helping companies leverage AI in software delivery. Founded in 2011, headquartered in San Francisco with a global remote workforce, and venture-backed by multiple investors.
Equal Opportunity
CircleCI is an Equal Opportunity and Affirmative Action employer, not discriminating based on legally protected characteristics and considering applicants with criminal histories consistent with laws.
Location: Dubai, United Arab Emirates
We are looking for a skilled
System Administrator
to manage, maintain, and troubleshoot the organization’s IT infrastructure. The role involves administering servers, networks, user accounts, security systems, and IT services while ensuring reliable and secure day-to-day operations.
Key Responsibilities
Install, configure, maintain, and monitor Windows/Linux servers and IT systems.
Manage user accounts, permissions, Active Directory, Microsoft 365, and access controls.
Monitor network and system performance and troubleshoot technical issues.
Perform system backups, recovery procedures, and disaster-recovery activities.
Manage hardware, software, printers, and other IT infrastructure.
Apply security patches, updates, antivirus protection, and system hardening.
Maintain IT documentation, configurations, and asset records.
Respond to help-desk escalations and provide technical support to users.
Requirements
Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
2–5 years of experience
in system administration or IT infrastructure.
Experience with Windows Server and/or Linux.
Strong knowledge of Active Directory, DNS, DHCP, TCP/IP, and networking.
Experience with Microsoft 365 and cloud platforms such as Azure or AWS is an advantage.
Knowledge of virtualization technologies such as VMware or Hyper-V.
Familiarity with backup, monitoring, cybersecurity, and endpoint-management solutions.
Strong troubleshooting and problem-solving skills.
Relevant certifications such as
Microsoft, CompTIA, Cisco, or VMware
are an advantage.
Benefits
Competitive salary package
Supportive and collaborative work environment
Career growth and promotion opportunities
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion.
Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage.
Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems.
Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion.
The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions.
Key responsibilities:
Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation
Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation)
Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building
Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when
Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced)
Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic
Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours')
Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules
Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy
You may be a good fit if you have:
Due to U.S. Government contract requirements, this position requires U.S. citizenship and an
active TS/SCI security clearance with a current full-scope polygraph
(a TS/SCI with CI polygraph may be considered where crossover is supportable)
Must have prior experience working with US national security
(defense and/or intelligence)
agencies
—ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators)
5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week
Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly
Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership
Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders
Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
About LawnStarter
LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. The company is expanding beyond lawn care to become a one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.
About Analytics at LawnStarter
The analytics team supports the entire company including product, marketing, operations, and finance. The data platform includes a centralized Redshift data warehouse, modeled in dbt and orchestrated by Airflow, with Segment feeding event data. The team is mid-migration to Lightdash as the single BI platform, replacing Tableau and Metabase. Currently, data quality, tracking standards, and platform hygiene are side tasks handled by analysts.
The Role
The Analytics Engineering Manager will be the first dedicated person for data governance, responsible for data trustworthiness and the roadmap to improve it quarterly. Responsibilities include ensuring quality and freshness of source data, pipelines, reports, metric definitions, Segment event tracking standards, Lightdash workspace health, data feeding ML models, and data security. The role involves collaborating with product, marketing, ops, and finance to prioritize platform work. It is a hands-on role starting solo, building automation, checks, fixing issues, and establishing scalable processes. Eventually, the manager will hire a Lead Analytics Engineer and grow the function as needed.
Key differentiators of the role:
- First dedicated governance role, reshaping existing standards.
- Owns the data roadmap, discovering business needs and prioritizing work.
- Whole-stack ownership from source data to ML models.
- Leading the migration to Lightdash, setting up permissions and norms.
Responsibilities:
- Develop and manage the data roadmap balancing business needs and platform health.
- Automate monitoring of data quality and freshness, resolve incidents.
- Maintain data lineage and impact analysis to assess downstream effects of changes.
- Administer Lightdash workspace, permissions, and rollout.
- Extend and guard the semantic layer with governed metric definitions.
- Govern Segment event tracking catalog, standards, and drift detection.
- Ensure AI data readiness for internal AI tools querying the warehouse.
- Manage data security, privacy, access controls, and compliance with US state laws.
- Maintain governance documentation, ownership models, and review processes.
Challenges to solve:
- Convert business requests into a prioritized data roadmap.
- Ensure Lightdash migration improves platform usability without dashboard sprawl.
- Complete and maintain a trustworthy semantic layer.
- Manage event-tracking standards and prevent entropy.
- Proactively detect and prevent data pipeline breakages with automation and lineage.
Success metrics for year 1:
- Zero pipeline incidents from unannounced data changes.
- Zero freshness incidents; stakeholders never see stale dashboards.
- All business areas use official, well-maintained metrics and dashboards.
- Every Segment event has an owner and meets standards.
- Governance operates as a documented, sustainable system.
Requirements:
- Passion for data governance as a craft.
- Daily use of AI tools for automation, anomaly triage, and documentation.
- Hands-on manager who codes, debugs, and configures personally.
- Product-minded, able to translate vague requests into prioritized plans.
- Automation-first approach to quality checks.
- Ability to enforce standards with clear rules and good tooling.
Role exclusions:
- Not a large-team leadership role; starts solo with potential to hire one lead.
- Not a policy or committee role; hands-on fixing with code and conversations.
- Not a BI analyst role; focuses on platform and guardrails, not dashboard building.
- Not a mature system babysitting role; involves building and evolving the platform.
Technologies involved:
- Warehouse & pipelines: Redshift, dbt, Airflow
- Ingestion: Fivetran, custom Airflow pipelines
- Event tracking: Segment
- BI tools: Lightdash (primary), Tableau and Metabase (sunsetting)
- AI tooling: Claude Code, Codex, Brain (internal AI toolkit)
- Observability: AI-powered Analytics Engineer agent for monitoring and anomaly detection
Benefits:
- Base salary $75k-$120k/year
- Fully remote with asynchronous collaboration
- Flexible PTO
Equal employment opportunity statement included.
Location: Sainte-Anne-de-Bellevue, Canada
Role overview:
Our client is seeking a Spacecraft EMC Systems Engineer for its high performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will own the EMC concept, analysis, verification and mitigation for multiple satellite programmes, driving architecture decisions, leading cross disciplinary teams. He will ensure all electrical subsystem on the bus and payload, from requirements capture to hardware design, do not interfere with themselves or launch vehicles. The role works closely with platform and payload teams to ensure an electrically clean, reliable and launch ready spacecraft.
Tasks summary:
EMC Architecture Concept & Requirements
• Capture, allocate and trace EMC functional, performance, and requirements.
• Define the EMC architecture (shielding strategy, grounding scheme, antenna placement, mode control, and harness segregation requirements & routing constraints).
EMC Analysis & Electrical Design
• Perform EMC analyses of the whole spacecraft (accounting for the payload specifics) for radiated/conducted emission and susceptibility, antenna coupling, shielding effectiveness, fuse blowing…etc. and verify compliance early in the design cycle.
• Recommend mitigation such as shielding, filtering, grounding schemes, layout rules.
DC Power Distribution
• Review DC power distribution architecture (primary bus, secondary bus lines, converters, fusing, protection) for EMC/EMI aspects.
• Review conductors, termination, connectors and back shells (material, gauge, shielding…etc.) that satisfy EMI control requirements.
Cross‑Functional Coordination, Stakeholder & Program Interaction
• Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners.
• Support ICDs with payload and platform teams and suppliers.
• Act as the EMC authority in System and subsystem design reviews
• Liaise with RF, Power, Structures, Propulsion, Software and Ground Segment teams to resolve cross disciplinary EMC issues early.
• Support B&P (Phase 0 & pre-Phase A).
Integration & Verification (IVV)
• Author the EMC Verification Master Plan covering component level, subsystem level and full spacecraft tests (CE/CS, RE/RS).
• Oversee test facility set up, instrumentation calibration, test execution, data reduction and results certification.
• Author test procedures, and acceptance criteria.
• Lead CE/CS tests, RE/RS tests on hardware and review suppliers test results.
Technical Leadership & Mentorship
• Mentor, guide junior engineers and interns and provide EMC training sessions.
• Act as technical liaison with customers, partners and external vendors.
• Act as Continuous Improvement stakeholder.
• Contribute to our client’s knowledge‑base, process enhancements, and standards development.
Configuration, Documentation & Standards Management
• Participate in Change Control Boards (CCB) and ensure impact analyses are performed for any electrical change.
• Maintain GDIR and EDTS streamlining.
• Ensure all artefacts, analysis and documentations are version controlled in PLM environment.
• Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
• Support Technology Road‑Mapping & Innovation.
On‑Orbit & Operations Support
• Support root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned.
• Support SOOH development and associated operator training.
Required Qualifications:
• B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred) with 10 + years of electrical design engineering experience on LEO/MEO/GEO missions.
• Proficiency in spacecraft and unit EMC requirements and simulations.
• Prior experience supervising a team of EMC engineers or leading multi disciplinary task forces.
• Strong understanding of aerospace system engineering fundamentals
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
• Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little to no supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Sainte-Anne-de-Bellevue, Canada
Role overview:
Our client is seeking an experienced
Electrical Power System Engineer
to support the concept, detailed design, analysis, verification and integration of electrical power subsystems (solar arrays, power‑conditioning units, batteries, distribution & regulation) for our current and next‑generation remote sensing and communications satellites. The role works closely with payload, bus, thermal, structural and mission‑systems multidisciplinary teams responsible for delivering high‑performance, reliable EPS solutions to commercial, government, and defense customers.
Tasks summary:
Architecture Concept & Requirements
Define EPS architecture (generation, storage, distribution) that satisfies mission power budget, mass, volume and reliability constraints.
Perform trade‑studies (e.g., solar cell type, battery chemistry, regulator topology).
Generate system requirements, functional flow block diagrams.
Develop the Interface Control Documents (ICD) and Design Description.
Perform requirement management and maintain bidirectional traceability throughout the program life cycle.
Detailed Design & Analysis
Size solar arrays, power‑conditioning units, battery packs, and power distribution units.
Build and validate high‑fidelity electrical models for satellite modes, FMECA, Fault detection…
Conduct & maintain power budget models, load‑flow, thermal‑power coupling, and survivability analyses (e.g., eclipse, safe‑mode, fault‑tolerant).
Cross‑Functional Coordination, Stakeholder & Program Interaction
Present technical status, risk analyses, and trade‑study results to senior management.
Interface with spacecraft bus teams (power, thermal, structure, avionics).
Develop/maintain high‑fidelity power models for mission analysis (e.g., orbit raising, station‑keeping, de‑orbit).
Develop tools for power efficiency & optimisation for the satellite.
• Support B&P (Phase 0 & pre-phase A).
Integration & Verification (IVV)
Author verification plans, test matrices, and validation procedures for unit & EPS subsystem tests.
Support ground‑test & integration campaigns, fueling, thermal vacuum, EMI/EMC, and spacecraft‑level integration.
Analyse test data, close out anomalies, and update design baselines.
Support FSW integration
Technical Leadership & Mentorship
Mentor, guide, lead a multidisciplinary team of junior or intermediate system engineers & interns
Act as technical liaison with customers, partners and external vendors
Act as Continuous Improvement stakeholder
Contribute to our client’s knowledge‑base, process enhancements, and standards development.
Configuration, Documentation & Standards Management
Maintain design and safety standards.
Ensure all artefacts, analysis, software, documentations and deliverables are version controlled in PLM environment.
Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
Support Technology Road‑Mapping & Innovation
Launch‑Site, On‑Orbit & Operations Support
Support launch‑site interface checklists with LVI responsible engineer, pre‑launch checkout procedures, and early‑orbit checkout scripts.
Provide real‑time engineering support during launch, on‑orbit commissioning, anomaly investigations and contingency operations.
Support SOOH development and associated operator trainings.
Required Qualifications:
B.Sc. in Electrical Engineering, Aerospace or Physics with 8 + years of EPS system design experience on LEO/MEO platforms.
Deep knowledge of spacecraft bus subsystems and their interactions.
Experience with power‑electronics design and power management hardware.
Strong understanding of aerospace system engineering fundamentals
Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
Experience with Confluence and JIRA
Demonstrated capability to efficiently work with little supervision
Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).
Location: Sainte-Anne-de-Bellevue, Canada
Role overview:
Our client is seeking a
GNC
System Engineer
for design, integration, verification, and operational support of GNC subsystems for our current and next‑generation remote sensing and communications satellites. The role will require to design the complete subsystem, from algorithm development through hardware implementation, verification, and on‑orbit operation support. The role requires deep expertise in orbital dynamics, attitude‑determination & control, plus real‑time FSW definition and integration, and will work closely with subsystem and mission operations teams throughout the satellite life‑cycle.
Tasks summary:
Architecture Concept & Requirements
Derive GNC functional, performance, and safety requirements (pointing accuracy, slew rate, orbit‑maintenance ΔV, fault‑tolerance) from mission level requirements.
Produce System Requirements, Interface Control document (ICD), and Description Document.
Perform requirement management and maintain bidirectional traceability throughout the project lifecycle.
Modelling & Trade‑Study
Conduct trade studies on sensor suites and actuator families.
Perform high‑fidelity dynamics simulations (Matlab/Simulink, STK) to meet pointing requirements, maintain error budgets, control‑law stability, fuel consumption, and survivability margins.
Algorithm Development
Design and implement attitude‑determination algorithms and orbit‑determination solutions.
Develop control laws for 3‑axis stabilization, slew maneuvers, station keeping algorithms
Validate algorithms with Monte‑Carlo analysis, worst‑case scenarios, and support SIL/HIL testing on avionic test bench.
Cross‑Functional Coordination, Stakeholder & Program Interaction
Translate algorithms into FSW requirements running on real‑time operating systems.
Collaborate with the C&DH and FSW teams to implement TM/TC, schedulers and FDIR logic for GNC.
Present technical status, risk analyses, and trade‑study results to senior management.
Negotiate and maintain ICDs with subsystems.
Support B&P (Phase 0 & pre-phase A).
Hardware Selection & Design
Specify sensor and actuator hardware, perform interface definition (electrical, mechanical, thermal) and conduct trade on redundancy architectures.
Work with structures and thermal engineers to ensure proper mounting, thermal paths, and vibration survivability of GNC hardware aligning with payload requirements.
Review harness routing and power distribution for GNC electronics.
Integration & Verification (IVV)
Author Verification Plans, Test Matrices, and Validation Procedures for unit, subsystem, and spacecraft level GNC tests.
Lead functional tests: sensor calibration, actuator command‑response, closed‑loop attitude‑control on testbeds, and on‑orbit checkout sequences.
Conduct failure mode and effects analysis (FMEA), fault tree analysis (FTA), and reliability prediction.
Technical Leadership & Mentorship
Mentor, guide junior engineers and interns.
Act as technical liaison with customers, partners and external vendors
Act as Continuous Improvement stakeholder
Contribute to our client’s knowledge‑base, process enhancements, and standards.
Configuration, Documentation & Standards Management
Maintain GNC standards (sensor/actuator interface, filter design, control‑law documentation).
• Ensure all artefacts, analysis, software, deliverables and documentations are version controlled in PLM environment.
Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.).
Support Technology Road‑Mapping & Innovation
On‑Orbit & Operations Support
Support procedure developments (detumble, orbit‑maintenance, safe‑mode…etc.).
Provide real‑time GNC support during launch, early‑orbit checkout, and contingency events.
Analyse on‑orbit telemetry, update filter parameters, and generate performance reports.
• Support SOOH development and associated operator training.
Required Qualifications:
B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred), focused on flight dynamics, control theory, or navigation with 10+ of GNC/AOCS experience on LEO/MEO/GEO platforms.
Orbital mechanics, attitude dynamics, and control‑law design (classical and modern optimal control).
Proficiency with navigation sensors and actuators.
Experience implementing real‑time filtering and control algorithms in embedded code
Strong understanding of aerospace system engineering fundamentals.
• Hands-on individual who can support systems integration processes and capability to test systems and resolve problems.
Experience with Confluence and JIRA.
• Demonstrated capability to efficiently work with little supervision.
• Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity.
• Demonstrate excellent written and verbal communications skills in English & French work environment.
Location: Spain; Romania; Hungary; Portugal; Slovakia; Brazil; Poland; Colombia; Mexico
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based either within EMEA or Americas.
As a GTM Engineer you'll be the technical operator behind Oyster's revenue engine. You'll build, connect, and automate the software systems that drive pipeline. Turning high-level commercial strategy into workflows that run reliably, without anyone even touching them.
Sitting in Revenue Operations, you'll work alongside GTM Teams. Our GTM stack spans a CRM, enrichment and data providers, outbound tooling, our marketing automation platform, the data warehouse, and Oyster's own product APIs. Your job is to make that a coherent system rather than a pile of disconnected tools: clean data flowing to the right place, leads scored and routed in seconds, and reps working from information they can trust.
AI is a key part of the toolkit - you'll use it across the end-to-end funnel to automate and boost workflows, for things like prospect research at volume, personalisation, and buying-signal detection. Where a traditional ops hire would build a rules-based scoring model, you'll build an agent that reads a prospect's careers page, funding history, and hiring footprint and hands a rep a research brief worth acting on.
The foundation is a strong combination of commercial processes, systems and data - that's where the work lives.
CORE RESPONSIBILITIES
- Design the architecture of the GTM stack: CRM objects and fields, lifecycle stages, territory and routing logic, sync patterns between systems, and the contracts between them.
- Integrate systems end to end: CRM (Salesforce), enrichment providers (Clay, Zoominfo), outbound and sequencing platforms (Nooks, Salesloft), marketing automation (Hubspot), the data warehouse, and Oyster's product APIs (using APIs, webhooks, and scripts rather than waiting for a native connector)
- Ship AI-driven GTM workflows - prompt chains, agents, and signal-detection pipelines that automate prospect research, personalised outreach, and real-time buying-signal alerts and more.
- Optimise our commercial processes. It’s not only about installing Tech & AI, it is also about taking ownership and evolving the ways we generate revenue.
- Build automated data waterfalls that pull, clean, deduplicate, and route prospect and account data into the CRM, so reps work from data they can trust.
- Work in a system that's already live. Reverse-engineer existing processes and the reasoning behind them, identify what to keep versus replace, and land changes through a migration plan that keeps pipeline, reporting, and day-to-day selling intact throughout.
- Instrument what you build: define the metric each workflow is supposed to move, measure it, and evaluate output quality so automations stay trustworthy as they scale.
- Keep the stack maintainable and compliant - sensible data handling, monitoring and alerting on the pipelines or agents you build, documented workflows, and no single points of failure that live only in your head.
- Partner with GTM to translate commercial goals into technical solutions, and be honest about which ideas are worth building.
MINIMUM REQUIREMENTS
- 5+ years in a GTM engineering, Revenue operations, growth engineering, or marketing/sales engineering role, or a software engineering background you've deliberately pointed at revenue problems.
- Clear, proven examples of solutions you've implemented that drove measurable pipeline impact. We'll ask you to walk us through them: what you built, why, and what moved as a result. Specifics matter more than scale
- Deep, hands-on knowledge of the modern GTM stack. You've architected a CRM rather than just administered one: navigating existing processes to own the re-configuration of objects and fields, lifecycle stages, routing and territory logic, and the sync patterns that keep multiple systems consistent. Salesforce or HubSpot, plus enrichment providers, outbound and sequencing tools, marketing automation, and platforms such as Clay.
- You build custom integrations, and can wire up a tool nobody at the company has used before from the docs alone.
- Experience owning production workflows: error handling, retries, idempotency, monitoring, and alerting.
- Working experience using AI/LLMs in a GTM or automation context - prompt and context engineering, and strong judgement to know where a model beats a rule and where it doesn't
- Commercial instinct. You understand funnel mechanics, conversion rates, and unit economics well enough to spot which automation is worth building and which is a distraction
- A bias toward shipping. You prototype quickly, put things in front of real users, and iterate rather than designing in the abstract.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Pune, India
Workplace: Hybrid
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Go Developer to design and develop high-performance, secure, and reliable software components for enterprise-scale data collection and processing systems. You'll be building software that runs across Windows and macOS, processes high-frequency events, securely buffers and transmits data, and integrates with cloud-based data platforms — with production-grade engineering practices throughout.
WHAT YOU'LL DO
- Design, develop, and maintain high-performance applications and background services in Go, following clean architecture and production-grade engineering practices.
- Build multi-threaded and concurrent processing components using goroutines, channels, synchronization primitives, worker pools, and efficient memory-management techniques.
- Develop reliable event collection, processing, batching, compression, serialization, and transmission mechanisms for high-volume telemetry and event data.
- Implement robust local persistence and encrypted buffering — supporting offline operation, checkpointing, retry queues, recovery, and protection against data loss.
- Develop secure integrations with cloud platforms and data services using REST APIs, HTTPS, SDKs, and other integration mechanisms.
- Implement enterprise-grade authentication and security mechanisms, including RSA key-pair authentication, JWT/OAuth, TLS, certificate validation, encryption, and secure credential handling.
- Design resilient distributed-client behavior — idempotency, duplicate prevention, exponential-backoff retries, acknowledgement handling, failure recovery, rate limiting, and network resilience.
- Develop efficient data-processing capabilities across formats such as JSON, Parquet, and Protocol Buffers.
- Optimize applications for CPU, memory, disk I/O, network utilization, startup time, and long-running stability using Go profiling and diagnostic tools.
- Develop and support cross-platform software for Windows and macOS, including interaction with OS APIs, system services, file systems, networking, and OS-native security facilities.
- Build comprehensive unit, integration, performance, stress, resilience, and security tests.
- Implement production-grade logging, metrics, health monitoring, diagnostics, and telemetry — ensuring sensitive information is never exposed through operational logs.
- Contribute to application packaging, versioning, configuration management, automated deployment, upgrade, rollback, and enterprise software-distribution strategies.
- Provide senior-level technical leadership through architecture discussions, design reviews, code reviews, troubleshooting, and mentoring.
REQUIRED SKILLS & EXPERIENCE
- 7+ years of software development experience with strong hands-on expertise in Golang.
- Advanced knowledge of Go concurrency — goroutines, channels, mutexes, contexts, synchronization, and worker-pool patterns.
- Strong understanding of data structures, algorithms, memory management, and performance optimization.
- Experience building long-running services, agents, system utilities, telemetry applications, or distributed client applications.
- Strong experience with REST APIs, HTTPS, TLS, JSON, authentication, and secure API integration.
- Experience implementing RSA/public-key cryptography, JWT/OAuth, certificate-based authentication, and secure credential management.
- Experience with local persistence, caching, queueing, batching, compression, retry, and failure-recovery patterns.
- Knowledge of Parquet or similar columnar/binary data formats and high-volume data-processing patterns.
- Strong experience with unit testing, integration testing, mocking, profiling, debugging, and performance testing in Go.
- Good understanding of CI/CD, Git, code-quality tooling, dependency management, vulnerability scanning, and secure SDLC practices.
PREFERRED QUALIFICATIONS
- Experience with Snowflake or comparable cloud data platforms and cloud SDK integration.
- Experience with Windows and/or macOS system programming, enterprise endpoint software, or large-scale telemetry systems.
- Familiarity with C/C++ or .NET interoperability, Windows APIs, macOS APIs, or OS-level encryption and key stores.
- Experience with MSI/MSIX packaging and enterprise device-management platforms.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Helsinki, Finland; Stockholm, Sweden; Tallinn, Estonia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
New Verticals is everything our customers buy that isn't a restaurant meal: groceries, pharmacy, electronics, the shop on the corner. It's one of the company's growth engines and still largely unsolved as a product problem - a forty-item grocery basket is nothing like ordering dinner. As a Senior Mobile Engineer, iOS - you'll join New Verticals EMEA, the group accountable for that mission across Wolt and Deliveroo in 30+ countries, organised as five teams.
Your home team owns quality and cost: making sure customers actually get what they ordered, at a sensible cost of getting a basket to their door. Substitutions, unavailable items, order accuracy - invisible when it works, infuriating when it doesn't. You won't only work there: mobile expertise is in demand across all five teams, and part of the role is going where the iOS work is.
This role is primarily focused on native iOS development. Experience across both iOS and Android, as well as backend development, is a strong plus.
What you’ll be doing
Building, improving and maintaining native iOS features for customer-facing journeys within our shared consumer apps.
Partnering closely with product, design and engineering colleagues to turn customer and business needs into simple, reliable and scalable mobile experiences.
Contributing to the design, implementation, launch and ongoing ownership of meaningful product initiatives.
Working with our server-driven UI (SDUI) approach to build configurable, component-based views that allow teams to move quickly while maintaining a coherent customer experience.
Making thoughtful technical decisions around architecture, testing, performance, observability, release processes and maintainability.
Collaborating with engineers across teams that own different parts of the same app, helping ensure integrations and shared patterns work well together.
Supporting and mentoring full-stack engineers who are developing their mobile expertise, and helping raise the bar for mobile implementation practices across the team.
Using AI-enabled tools pragmatically to improve engineering productivity, while applying strong judgment around quality, security and validation.
What we’re looking for
Strong experience building and shipping high-quality native iOS applications, with a solid understanding of modern iOS development practices.
Experience working on large-scale, consumer-facing mobile applications, ideally in an environment where several teams contribute to the same app.
Good knowledge of mobile architecture, testing, performance optimisation, observability, modularity, CI/CD and App Store release processes.
Experience collaborating closely with product and design partners to solve customer problems, not only implement specifications.
A pragmatic, product-minded approach: able to balance quality, speed and long-term maintainability.
Comfort working in an evolving environment, breaking down ambiguous problems and contributing to clear, practical solutions.
Strong communication and collaboration skills, with the ability to explain technical trade-offs clearly.
Experience supporting, mentoring or enabling other engineers, particularly those growing their mobile development skills.
Practical experience using AI as part of your engineering toolkit, with good instincts for validation and quality.
Experience with Android development and/or backend engineering is a strong plus.
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position would be eligible for consideration for an equity award grant of restricted stock units on commence and during the annual pay review cycle. Upon commencement of employment, you would be eligible to be considered for a grant. Thereafter, any further grants would be at the Company's discretion.
Estonia Pay Range
€5.722
—
€7.152 EUR
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Product Manager, Core People Technology
Location:
London |
Work model:
Hybrid |
Reports to:
Senior Manager, People Product
About the team
People Technology builds and runs the systems behind every hire, transfer, leave, pay change and offboard for our workforce across DoorDash, Deliveroo and Wolt. Our mission is to make the operational backbone of People Operations invisible when it works — reliable, compliant, and scalable across dozens of markets — so our people teams can focus on people, not process. This role sits on the People Product team, working alongside Business Systems Analysts, engineers and delivery leadership to bring product thinking to one of our highest-volume, highest-consequence surfaces.
About the role
Core is the Workday and HR platform surface that nearly every People Operations process runs through — pay, leave, employment status, right to work, and multi-country compliance for a global workforce. Demand structurally exceeds capacity, and requests arrive from every direction without a shared shape. You'll be the first dedicated product manager for this space, responsible for turning that inbound chaos into a defensible, well-communicated plan — and, over time, for building the intake, frameworks and partnerships that let the space run on systems rather than on you.
This is a hands-on individual contributor role: you'll be shaping tickets and sizing work alongside analysts and engineers, not managing from above.
What you'll be doing
Own the prioritised order of work for Core — building a clear, ranked plan, explaining the reasoning behind it, and being explicit about what's being deferred and why
Turn vague or incomplete partner requests into documented problems, mapped current-state processes, and testable outcomes
Partner directly and regularly with People Operations, Compliance, Payroll, Total Rewards and Business Systems Analysts, including holding "not now" conversations without damaging the relationship
Work hands-on with analysts and engineers to shape, size, and write tickets, keeping an accurate and current picture of committed, shipped, and carried-over work
Build and evolve the operating model across the analyst and engineering pod — the mechanisms, documentation and intake processes that let the space run with less coordination overhead
Use AI tools to accelerate translation of messy, multi-format, multi-language inbound requests into structured requirements and plans, while applying clear judgment about what should never be automated (anything touching pay, leave, employment status or right to work)
Escalate proactively on statutory or audit exposure, cross-space dependencies, and any trade-off that would move a compliance date
Report progress and delivery against plan to partners and leadership, including clear communication when outcomes fall short
Requirements
Experience owning a product or systems area end-to-end, with real decision rights over scope and sequencing — not co-ownership of a feature
Hands-on background with Workday or a comparable HRIS as a product manager or technical program manager, with genuine understanding of configuration, business processes, and integrations
Demonstrated ability to prioritise when demand structurally exceeds capacity, including a repeatable method (not just instinct) for deciding what to do and communicating what won't get done
Proven delivery in ambiguous, fast-moving environments, comfortable starting when requirements are incomplete or undocumented
Experience translating a partner's requested solution into a well-defined problem, current-state understanding, and testable outcome
Strong collaboration skills across technical and non-technical stakeholders, including compliance, payroll, or other regulated/audit-exposed functions
Practical fluency with AI tools for requirements drafting, documentation, and structuring unstructured information, paired with sound judgment about where not to apply them
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
As a Senior Enterprise Security Engineer, you will lead the design and operation of security controls that protect our internal networks, workforce identities, endpoints and corporate systems. You will be working globally with security teams across US, EU and APAC, delivering against our goals and objectives - reducing risk and maturing controls.
As a Senior, you will operate with a high degree of autonomy. You will define technical direction, make architectural decisions, and deliver complex security initiatives end-to-end. You will be expected to balance risk reduction with usability, ensuring controls are robust without impeding employee productivity.
This role focuses on Identity and Access Management (IAM), Endpoint security (EDR), Network Security, logging and detection engineering, and secure SaaS enablement. You will work closely with IT, Legal, Privacy, Engineering and business stakeholders to embed security as a default practice across the organisation.
Security controls will be aligned to recognised frameworks such as the CIS Critical Security Controls and the NIST Cybersecurity Framework (CSF).
Key Responsibilities
Architecture & Control Implementation:
Design, deploy, and maintain core corporate security controls, including phishing-resistant MFA, Just-In-Time (JIT) access, strict role-based access control (RBAC), zero-trust architectures, device and identity bound proofing and modern network isolation.
Tooling Ownership:
Serve as the technical owner for a broad suite of corporate security systems, managing deployments, configurations, and API integrations for tools across the corporate environment.
Technical Leadership:
Lead and implement the technical strategy for Endpoint Device trust, Data Loss Prevention, Intellectual property storage, and SaaS application security. Alongside wider corporate security technical controls.
Automation & Engineering:
Write scripts and build tools to automate security workflows, incident response tasks, and audit evidence collection for compliance.
Cross-Functional Collaboration:
Work with IT and business operations to integrate security tools into everyday workflows. Guide non-security teams to adopt secure baselines (e.g., CIS Benchmarks) as standard practice.
Mentorship:
Mentor junior and mid-level engineers, explain technical concepts clearly to non-technical staff, and help improve the team's engineering standards.
Minimum Qualifications
Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent practical experience.
5+ years’ experience in Security Engineering, Corporate Security, Detection & Response, or a related field.
Hands-on experience administering IAM platforms (e.g. Okta, GoogleWorkspace).
Deep hands-on experience with GoogleWorkspace products
Practical hands-on experience with Cloud platforms (e.g AWS, GCP)
Relevant and practical experience with Infrastructure-as-code (e.g Terraform)
Experience implementing modern authentication standards (FIDO2, WebAuthn, SAML, OAuth 2.0, OpenID Connect).
Practical experience securing macOS, Windows and Linux endpoints using MDM and EDR/XDR tooling.
Experience operating SIEM and/or SOAR platforms and tuning detection logic.
Experience with vulnerability management and patch governance.
Ability to write production-quality automation scripts.
Demonstrated experience leading cross-functional technical initiatives.
Desirable Skills
Experience with SASE or Zero Trust Network Access platforms.
Hands on experience deploying applications into K8 and Docker environments
Data Loss Prevention (DLP) and SaaS security governance.
Advanced detection engineering or SOAR playbook development.
Experience supporting ISO 27001 or SOC 2 audits.
Relevant certifications (e.g. CISSP, CISM, GIAC).
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
About garden3d:
We are a worker owned creative collective innovating on brands, IRL communities, IoT devices, and cross platform apps. We share profit, open source everything, spin out new businesses, and invest in exciting ideas through financial and/or in-kind contributions. Our clients include Google, Stripe, Figma, Hinge, ACLU, Mozilla, The Nobel Prize, MIT, Etsy, and others. We operate a global decentralized community space collective called Index Space.
About Sanctuary Computer:
We build a technology shop prioritizing close collaboration between client and craftsperson, working on design-forward websites, robust web apps, and native mobile development.
Who we’re looking for:
Senior Shopify Developer with deep e-commerce expertise and modern frontend engineering skills. Responsibilities include:
— Collaborate with Technical Leads and Designers to meet custom e-commerce and technical needs.
— Build and maintain high-performance storefronts using custom Liquid (Online Store 2.0) and headless architectures (Shopify Storefront API, GraphQL, Hydrogen/Remix, Next.js).
— Implement responsive, accessible, pixel-perfect interfaces based on design specs with attention to interaction details and motion design.
— Integrate storefronts with headless CMS (Sanity, Contentful), payment gateways, subscriptions, search, and third-party e-commerce APIs.
— Optimize e-commerce performance focusing on Core Web Vitals, asset delivery, bundle size, and runtime efficiency.
— Architect scalable, reusable component libraries and design systems.
— Write clear documentation for store management, custom app integrations, and codebase maintenance.
— Participate in project rituals including Sprint Planning, standups, code reviews, and retrospectives.
Candidate profile:
Happy, relaxed, easy to get along with, flexible except on work quality, smart workflow management, prefers deep work but participates in strategic conversations. Interests in design, art, music, food, or fashion are a plus.
Must-Have Competencies:
— 8+ years writing highly performant frontend code with focus on 95+ Lighthouse scores and Core Web Vitals.
— Deep Shopify ecosystem mastery: custom Shopify themes (Liquid, JSON templates, Online Store 2.0), headless storefronts using Shopify Storefront API (GraphQL), Hydrogen/Remix, Next.js.
— Expert-level TypeScript and modern CSS (Tailwind CSS, CSS Modules), animation libraries (GSAP, Framer Motion).
— Experience integrating Shopify with headless CMS (Sanity, Contentful, Prismic) and third-party services (Klaviyo, Recharge, Algolia/Searchspring, Stripe).
— Fluency with PaaS platforms: Vercel, Netlify, Shopify Oxygen.
— Experience with state management (Zustand, Redux, Pinia) and API integration for cart state, multi-currency, checkout flows.
— Building accessible (WCAG compliant), responsive interfaces with SEO best practices, testing frameworks (Jest, Playwright, Cypress), maintainable code.
— Knowledge of WebSockets, caching strategies (Redis, CDN-level/Cloudflare), advanced image delivery.
Nice-to-Have Competencies:
— Custom Shopify App development using Node.js, Remix, GraphQL Admin API, Shopify CLI.
— Shopify Plus & Enterprise features: Shopify Functions, Checkout Branding API, Shopify Scripts, B2B configurations.
— Tracking & Analytics: server-side tracking, GTM, Meta Pixel, Customer Privacy APIs.
— WebGL, Canvas & 3D: Three.js or similar.
— Full-stack & API design: PostgreSQL, REST/GraphQL API, OAuth, JWT.
— Client-facing and management experience.
Compensation:
$40/hr to $120/hr depending on seniority and leadership experience. Projects typically at least 8 full-time weeks.
Interview process:
Intro call, panel interview, reference call, then offer.
Work culture:
Transparency with profit & loss sharing, carbon negative studio, strong morals rejecting non-aligned work, async and decentralized communication, remote friendly, building open source and internal products.
Application instructions:
Submit complete and thoughtful application with relevant links.
Location: Paris; San Francisco
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Mistral AI is building a new Compute Support team to ensure the reliability, performance, and scalability of our GPU clusters in a Kubernetes environment. As one of the founding members of this team, you will play a pivotal role in shaping its processes, standards, and culture.
In this hybrid L1/L2 support role, you will be the first point of contact for customers and internal teams, providing technical guidance, troubleshooting, and issue resolution for compute-related inquiries. You’ll also serve as the escalation point for complex issues, leveraging your deep systems knowledge, Kubernetes expertise, and operational debugging skills to ensure our AI workloads run smoothly at scale.
This is a support-focused role that blends system administration, customer-facing communication, and compute infrastructure expertise. While coding is not the primary focus, familiarity with Go for debugging and automation is a plus.
KEY RESPONSIBILITIES
FIRST CUSTOMER’S POINT OF CONTACT
- Act as the first interlocutor for customers and internal teams, providing timely and effective responses to compute-related inquiries.
- Triage and prioritize incoming requests, ensuring SLAs are met for acknowledgment, first response, and resolution.
- Gather and analyze initial issue details (e.g., logs, error messages, system metrics) to diagnose problems efficiently.
- Provide clear, actionable guidance to customers and internal users, including temporary workarounds where applicable.
TECHNICAL SUPPORT
- Serve as the L2 escalation point for Linux, Kubernetes, and compute infrastructure issues, providing deep technical troubleshooting for:
- GPU/TPU workloads (e.g., CUDA errors, memory leaks, job failures).
- Kubernetes clusters (e.g., pod crashes, node failures, networking misconfigurations).
- Bare metal and cloud environments (e.g., AWS EC2, GCP VMs, HPC clusters).
- Diagnose and resolve performance bottlenecks, hardware failures, and resource contention in distributed systems.
- Analyze system metrics, logs, and traces (e.g., dmesg, journalctl, nvidia-smi, Prometheus, Grafana) to identify root causes of issues.
- Participate in on-call rotations to provide 24/7 support for critical compute systems
- Nice to have: Optimize system configurations (e.g., kernel parameters, filesystem tuning, network settings) for high-performance computing (HPC) and AI workloads.
KUBERNETES & CONTAINERIZATION
- Debug Kubernetes clusters with a focus on:
- Pod and node issues (e.g., CrashLoopBackOff, OOMKilled, ImagePullBackOff).
- Networking and storage (e.g., CNI plugins, PersistentVolumes, StorageClasses).
- Resource management (e.g., Requests/Limits, QOS classes, node affinity).
- Troubleshoot container runtime issues (Docker, containerd) such as image pull failures, OCI compliance, or runtime errors.
- Collaborate with SRE teams to understand and improve existing IaC (Terraform, Ansible) and Go-based tooling.
DOCUMENTATION & PROCESS IMPROVEMENT
- Create and maintain runbooks, playbooks, and internal documentation for common compute issues (e.g., GPU debugging, Kubernetes troubleshooting).
- Contribute to post-mortems with actionable follow-ups to prevent recurring incidents.
- Train internal teams on best practices for compute infrastructure and debugging.
- Help define and refine support processes as a founding member of the new Compute Support team.
What We’re Looking For
REQUIRED SKILLS & EXPERIENCE
- 5+ years of experience in system administration, technical support, or infrastructure operations, with a strong focus on compute-heavy environments (bare metal, cloud, HPC, or virtualization).
- Deep Linux/Unix expertise:
- Debugging kernel-level issues (e.g., OOM killer, I/O bottlenecks, CPU throttling).
- Performance tuning (e.g., sysctl, ulimit, filesystem optimizations).
- Networking troubleshooting (e.g., iptables, tcpdump, DNS, NFS, SSH).
- Storage management (e.g., LVM, RAID, NVMe, GPU-local storage).
- Hands-on Kubernetes experience is mandatory:
- Debugging pods, nodes, and clusters (e.g., kubectl describe, kubectl logs, crictl).
- Networking and storage (e.g., CNI plugins, PersistentVolumes).
- Resource management (e.g., Requests/Limits, QOS classes).
- Familiarity with containerization (Docker, containerd) and basic IaC awareness Proficiency with monitoring tools (Prometheus, Grafana, ELK, OpenTelemetry).
- Basic scripting/automation skills (preferably Go, but Bash or Python are acceptable for ad-hoc tasks).
- Experience with bare metal, virtualization, or HPC environments (e.g., Fluidstack, Coreweave, Vast) is a strong plus.
- Excellent problem-solving and communication skills, with the ability to explain technical issues clearly and patiently to both technical and non-technical stakeholders.
- Customer-focused mindset with a passion for resolving issues efficiently and improving system reliability.
- Ability to work in on-call rotations and handle high-pressure situations with a structured, calm approach.
- Commitment to meeting tight SLAs for issue acknowledgment, triage, and first response.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Supplier Security & Assurance (SSA) team sits within Security GRC and is responsible for assessing the security of our suppliers: evaluating whether vendors meet our security requirements, capturing the deviations, and giving the business a clear approval decision it can act on. We assess the vendor population a frontier AI lab actually depends on: SaaS and software, human data operations, compute and data center providers, hardware suppliers, and services firms. The program is designed agent-first so that people spend their time on judgment, remediation, and the vendors that matter most.
As a member of the Supplier Security & Assurance team you will run supplier security assessments end to end: reviewing evidence, verifying agent-drafted evaluations, determining inherent and residual risk, and driving findings to closure with vendors and business owners. You will also carry the work that extends assurance past the approval, from contractual security terms and secure configuration baselines to continuous monitoring and reassessment, and you will help shape the tooling and requirements the program runs on.
Key responsibilities
Run supplier security assessments: review agent-prefilled outputs, evaluate vendor controls and evidence, determine residual risk, route to domain reviewers where deeper assessment is warranted
Operate supplier issue management and risk treatment: document each finding with a severity, an owner, and a due date, drive remediation with the vendor and the business owner, record risk acceptances, and roll open issues up to the risk register
Run continuous monitoring after approval: reopen an assessment on defined triggers (data classification change, new SOC 2 report, new subprocessor, vendor incident), investigate SaaS configuration, data, and use case drift signals, and queue a reassessment where the vendor's scope has moved
Improve the program as you run it: identify gaps in coverage, questionnaires, requirements, and tooling that surface during assessments, propose the fix, and carry roadmap items that mature supplier security overall
Tune and maintain our Claude-powered assessment platform alongside the team: prompt development, questionnaire and assessment type design, calibration against assessor decisions, and output QA
Contribute to KPI and KRI reporting on coverage, cycle time, residual risk, open issues, and reassessments due
Minimum qualifications
Experience running supplier security assessments end to end at a technology company: scoping the engagement, determining inherent risk, reviewing controls and evidence, documenting residual risk, and driving findings to closure
Working knowledge of risk fundamentals (inherent and residual risk, control effectiveness, compensating controls, risk acceptance) and the judgment to apply them when the evidence is incomplete or the answer isn't in a framework
Ability to assess a vendor across security domains, and to recognize which findings you can close yourself and which need a security domain specialist
Track record of driving risk treatment to closure through influence across teams with competing priorities
Experience building or tuning an LLM-backed workflow, agent, or automation in a risk, compliance, or operations context, including tuning prompts and reviewing model output for accuracy
Experience building or operating issue management workflows: logging issues with a clear owner and due date, tracking remediation, and escalating when treatment stalls
Working technical knowledge of SaaS security configuration (SSO and SCIM, admin scoping, sharing defaults, audit log export) and of standard vendor security contract terms (DPA, incident notification, subprocessors, audit and testing rights)
Ability to read a SOC 2 report or penetration test and turn it into findings: identify control exceptions and carve-outs, map complementary user entity controls, and judge what the evidence does and does not prove
Preferred qualifications
Experience assessing cloud infrastructure, data center, or data-pipeline vendors
Experience supporting SOX, SOC 2, or ISO 27001 third party or vendor management controls
Experience assessing additional, more specialized vendor cohorts from a security risk perspective: human data operations or data labeling vendors, hardware suppliers, compute providers and neoclouds, and others
Experience with post-approval supplier continuous monitoring: configuration, data, and use case drift detection, shadow IT & SaaS detection, vendor incident management, or evidence-based vendor audits/site visits
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$270,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Costa Mesa, United States
WHAT YOU’LL DO
• Utilize first principle methods and design tools to develop new aircraft products
• Own development of primary and secondary aircraft structural parts and assemblies (metallic and composite) from preliminary design through prototype manufacturing
• Perform complex modeling and finite element analysis at the detailed component level, major assembly level, and aircraft level (analysis simulations to include strength, buckling, damage tolerance, and delamination)
• Apply design for manufacturing concepts to create solutions that are cost effective and easy to manufacture at rate
• Conduct trade studies and perform design and analysis research of complex engineering concepts to determine an optimal solution for weight, performance, manufacturability, cost, and/or schedule
• Collaborate in a multidisciplinary environment to solve complex, open-ended problems with an emphasis on schedule and cost objectives
• Coordinate work with mechanical systems, systems integration, aerodynamics, manufacturing, project engineering, and other team members
• Onsite engineering support at manufacturing and integration sites
REQUIRED QUALIFICATIONS
• Bachelor's in Aerospace Engineering, Mechanical Engineering, or equivalent experience
• 5+ years of experience in aerospace structures design, analysis, or related roles
• Proficiency in CAD software and experience with engineering data analysis
• Proven expertise in structural modeling and simulation tools (e.g., ANSYS, NASTRAN, or equivalent)
• Strong understanding of material properties, stress analysis, fatigue assessment, load paths, design practices, and hand calculations
• Strong technical knowledge in core engineering principles, fundamental mechanics of composite materials, design, analysis, testing, and fabrication
• Excellent problem-solving and communication skills
• Self-driven with a strong sense of autonomy and adaptability in a dynamic environment
• Eligible to obtain and maintain an active U.S. Secret security clearance
QUALIFICATIONS
• Experience with clean sheet aircraft configuration
• Siemens NX proficiency
• FEMAP proficiency
• Experience with fast paced prototype design and manufacture of uncrewed aircraft
• Experience with high temperature materials selection
• Broad experience across a range of aircraft programs
• Hands-on experience with manufacturing
• Practical aircraft knowledge (pilots license, A&P, etc.)
Role Overview
ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role.
This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position.
Preferred Background
The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include:
— Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity
— Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective
— Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations
— Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes
— Ability to translate understanding of these organizations into thoughtful, consultative account management
Key Responsibilities
1. Sales-to-CS Handoff & CRM Stewardship
— Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed
— Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks
— Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records
— Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices
2. New Client Onboarding Ownership
— Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients
— Clarify package scope, delivery timelines, and client-side resource commitments
— Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively
— Provide product demonstrations tailored to client use cases
— Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement
3. Subscription Engagement & Product Adoption Strategy & Support
— Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations
— Conduct regular check-in cadences calibrated to client tier and account health
— Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI
— Identify expansion opportunities within existing accounts and hand off to Sales
— Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach
— Share relevant case studies, benchmark data, and best practices
— Serve as internal advocate for clients during product development discussions
4. Client Health Monitoring & Risk Management
— Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals
— Conduct structured health-check conversations at defined intervals
— Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop
— Classify at-risk accounts on early indicators and maintain documented save plans
— Log client-reported technical issues and escalate for triage and engineering assignment
— Escalate at-risk accounts to leadership with situation summary and recommended course of action
5. Renewal Management
— Maintain current, accurate renewal pipeline with visibility into contract end dates
— Initiate renewal conversations well in advance; identify and address concerns early
— Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries
— Prepare renewal contracts; track signature status and follow up
— Escalate contract, pricing, or invoicing concerns to leadership with full account context
6. Team Collaboration, Coaching & Continuous Improvement
— Provide day-to-day direction and support to Client Success Specialists
— Serve as resource for Specialists in complex client situations
— Partner with Implementation, Technical Support, and internal teams to resolve client issues
— Contribute to development and refinement of onboarding and adoption playbooks
— Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning
— Uphold consistent standards in client communication, documentation, and CRM data management
Ideal Candidate Profile
— Dependable, consistently reliable in following through on commitments
— Collaborative, willing to share knowledge and provide informal guidance
— Consultative, approaches client relationships with careful listening and thoughtful problem-solving
— Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations
— Tech-curious, interested in SaaS and digital platforms
— Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration
— Adaptable, comfortable navigating shifting priorities
— Autonomous, able to exercise sound independent judgment
— Composed under pressure, maintains professionalism in fast-paced environment
Position Details
— Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred
— Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week
— Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits
— Compensation: Commensurate with experience
— Reports To: VP, Digital Strategy
— Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk
Location: Remote (US)
IT Engineer
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.
Founded by folks from Goldman Sachs Digital Assets Team, we're backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We are seeking a motivated, systems-oriented IT Engineer to join our Corporate IT team. This role combines hands-on IT operations and Tier 1–2 support with ownership of identity, access, endpoint management, and employee lifecycle workflows.
You will work closely with the IT Operations Engineer and Security team to operate and continuously improve a modern, SaaS-first, highly automated IT environment. This is a junior but high-impact role designed for someone who wants to grow into identity-driven, automation-focused IT.
Responsibilities
Identity, Access & SaaS Operations
Support day-to-day administration of IAM platforms such as Okta (or similar IdPs), including user lifecycle workflows, access provisioning, group management, and MFA.
Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, Notion, and other internal tools.
Help enforce least-privilege access principles and support periodic access reviews and audits.
Execute secure and timely access provisioning and deprovisioning aligned with documented lifecycle processes.
Endpoint & Device Management
Support macOS endpoint management using Addigy, Iru, or similar platforms.
Assist with device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows.
Coordinate device preparation, shipping, replacements, and secure device recovery for offboarding employees.
Help maintain endpoint security standards and configuration baselines.
Employee Lifecycle & Automation
Execute and coordinate end-to-end onboarding and offboarding processes, including:
Account provisioning and access configuration
Device setup and logistics
Role-based access enforcement
Secure deactivation and asset recovery
Assist in building and maintaining low-code / no-code automations (e.g., Okta Workflows) to reduce manual effort and increase reliability.
Ensure lifecycle processes are documented, repeatable, and auditable.
Identify opportunities to improve lifecycle efficiency and reduce operational risk.
Tier 1 & 2 IT Support
Provide day-to-day IT support across identity, SaaS applications, access issues, and macOS endpoints.
Serve as an escalation point for more complex access, integration, or device issues.
Perform structured troubleshooting and root-cause analysis rather than applying temporary fixes.
Identify recurring operational problems and contribute to durable, system-level improvements.
Vendor Lifecycle & IT Operations
Support vendor onboarding, evaluation, and renewals.
Assist with SaaS access reviews and vendor offboarding.
Help maintain visibility into vendor usage, contracts, and lifecycle status.
Contribute to improving procurement and asset tracking processes.
Requirements
2–3 years of experience in IT support, IT operations, or systems-focused roles.
Experience providing Tier 1–2 IT support in a SaaS-heavy environment.
Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC.
Hands-on experience with IAM platforms such as Okta, Azure AD, or similar.
Experience supporting Google Workspace or Microsoft 365 environments.
Experience supporting macOS environments or strong endpoint fundamentals.
Comfort working in a terminal / CLI environment appropriate to experience level.
Ability to read and modify scripts written in Python, Bash, or PowerShell.
Strong written communication and documentation skills.
Ability to work independently in a fully remote environment.
Backgrounds in Microsoft-centric environments (O365, Azure AD, Intune) are welcome, provided there is comfort learning Okta and SaaS-first tooling.
Nice to haves
Experience with endpoint management platforms such as Addigy, JAMF, Iru, or Intune.
Experience building or maintaining low-code / no-code automations (e.g., Okta Workflows).
Exposure to SaaS-first, identity-driven IT architectures.
Familiarity with vendor management, procurement workflows, or asset lifecycle tracking.
Interest in identity governance, security-adjacent work, or enterprise automation.
Relevant certifications (Okta certifications, CompTIA A+/Network+/Security+, Google Workspace, Microsoft certifications).
What we offer
Competitive compensation including salary and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO)
Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices
A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, Pinterest, McKinsey, Circle, Uniswap, Phantom
Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures
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УдалённоseniorSpain; Romania; Hungary; Portugal; Slovakia; Brazil; Poland; Colombia; Mexico; Keep the stack maintainable and compliant - sensible data handling, monitoring and alerting on the pipelines or agents you build, documented workflows, and no single points of failure that live only in your head
ГибридseniorPune, India
seniorHelsinki, Finland; Stockholm, Sweden; Tallinn, Estonia
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоseniorNew York City
Paris; San Francisco; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks