- финансовый контроль, репорт напрямую UBO. - 3–5 лет в internal/external audit или risk advisory (Big 4 / Tier-2 / in-house), IFRS, COSO.
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- финансовый контроль, репорт напрямую UBO. - 3–5 лет в internal/external audit или risk advisory (Big 4 / Tier-2 / in-house), IFRS, COSO.
Location: 加拿大 Recruiting: Young Writers Program Creative Writing Mentor Position: Young Writers Program - Creative Writing Mentor (One-on-One) Location: Remote Do you have stories in your pen and magic in your heart? We believe that writing is more than just a skill; it's a superpower. YiYi English is launching a groundbreaking new project—the "Young Writers Program." We're not just teaching writing; we're empowering future thinkers and leaders. We are looking for a unique mentor to guide students in exploring and perfecting their own writing worlds. Your role will be to: Be an Inspiration Guide: You will use fascinating literary worlds (like Harry Potter) as tools to spark students' imagination, turning their passion for stories into powerful writing motivation. Be a Mentor and a Partner: Through one-on-one, in-depth coaching, you will help students overcome writing obstacles and transform from passive "outsiders" into confident, articulate creators. Be a Project Planner: You will guide students in completing a series of meaningful writing projects, from initial ideation to final publication, helping them turn their creative ideas into tangible works. We are looking for someone with: Teaching Experience: A background in creative writing, literature, or education, with extensive experience in one-on-one or small-group tutoring. Mentoring Qualities: Strong empathy and patience, an ability to listen and understand students' inner needs, and a knack for using encouragement and guidance to build their confidence. Passion and Professionalism: You are passionate about teaching and literature. You excel at seamlessly blending the "Bacon" (structure, grammar, etc.) of writing with the "Broccoli" (critical thinking, leadership, confidence, etc.) of personal growth. Why join us? You will be a core member of an innovative project, helping us redefine online education. We offer flexible working hours, professional training, and a passionate team. If you are eager to help children reach beyond their potential, join us and help create some magic! How to Apply: Please send your resume and a brief cover letter, telling us why you are the best fit for this position. Salary: $10 – $15 / hour
Location: United States Workplace: Remote Hiring Partner: OnHires, on behalf of our client Employment: Full-time · Remote · United States Schedule: Monday–Friday, 9-to-5 Compensation: 100,000-120,000 per year About Our Client Our client is a growing US-based direct-to-consumer brand specializing in bags, backpacks, travel accessories, and everyday carry products. As the company expands its product portfolio and builds out its in-house marketing capabilities, it is looking for a Creative Strategy Lead to take ownership of performance creative strategy and establish a structured, insight-driven creative testing process. This is a newly created role reporting directly to the CEO, with the opportunity to shape how the brand develops, tests, and improves its advertising creative. The Role We are looking for a hands-on Creative Strategy Lead who combines strong consumer understanding, original creative thinking, direct-response storytelling, and performance analysis. You will own the creative process from customer research and concept development through scripting, briefing, creative direction, testing, and iteration. Your primary focus will be paid advertising creative, particularly across Meta, TikTok, and other relevant acquisition channels, while collaborating with the teams responsible for organic social and creator partnerships. This is an individual contributor role with no direct reports. You will personally develop creative concepts, hooks, scripts, and briefs while working with creators, editors, and designers who produce the final assets. You will collaborate closely with Paid Media, Social Media, and Creator Partnerships specialists, each of whom retains ownership of their respective functions. Key Responsibilities Creative Research & Concept Development - Research customer motivations, purchasing behavior, pain points, objections, product use cases, and competitor positioning. - Turn consumer insights into original advertising concepts, messaging angles, hooks, scripts, and visual directions. - Develop creative variations tailored to different audiences, platforms, and stages of the customer journey. - Identify opportunities to communicate product benefits through compelling direct-response storytelling. Performance Analysis & Creative Testing - Own and continuously improve the creative testing roadmap, with paid performance as the primary focus. - Develop clear testing hypotheses, prioritize creative experiments, and document results and learnings. - Analyze creative-level performance alongside Paid Media specialists, using metrics such as hook rate, hold rate, CTR, CVR, and CAC where relevant. - Translate performance insights into stronger concepts, messaging, scripts, and creative iterations. - Connect creative decisions to customer acquisition, conversion, and commercial outcomes. Creative Briefing & Production Direction - Personally write creative briefs, advertising scripts, hooks, and production guidelines. - Translate creative concepts and testing hypotheses into clear, actionable instructions for creators, editors, and designers. - Direct the creative development process from initial concept through final asset review. - Review completed assets for messaging accuracy, creative quality, product representation, and alignment with testing objectives. - Provide specific, actionable feedback to improve creative execution. Creative Systems & Collaboration - Establish repeatable workflows connecting consumer research, creative development, production, testing, and iteration. - Maintain clear creative priorities and an organized testing roadmap. - Collaborate with Paid Media, Social Media, and Creator Partnerships teams to align creative strategy with channel objectives. - Improve creative quality, production efficiency, and the consistency of performance-driven decision-making. What We're Looking For Required Experience & Skills - Proven hands-on performance creative strategy experience with DTC brands selling physical consumer products, including ownership of creative concepts, testing, and performance-driven iteration. - Recent experience developing paid advertising creative for e-commerce or direct-to-consumer products. - A portfolio demonstrating personally developed creative concepts, hooks, scripts, and briefs, ideally supported by testing insights and measurable commercial outcomes. - Strong consumer research skills and the ability to translate customer insights into compelling advertising concepts. - Excellent direct-response copywriting, storytelling, and creative judgment. - Demonstrated experience developing and executing structured creative testing programs. - Ability to interpret creative performance data and use findings to guide subsequent creative decisions. - Experience briefing and directing UGC creators, video editors, designers, and other creative production partners. - Ability to take ownership of creative strategy while remaining actively involved in hands-on execution. - Strong collaboration and communication skills, including professional English proficiency. Nice to Have - Experience working in-house with a physical consumer-product DTC brand. - Background in lifestyle, fashion, accessories, travel products, outdoor gear, or related consumer categories. - A track record of sustained ownership, long-term contributions, and measurable creative improvements within a brand or client account. We value demonstrated expertise, the quality of your work, and your ability to drive meaningful creative improvements over job titles alone. What Success Looks Like - A consistent pipeline of original, differentiated advertising concepts grounded in customer research. - A structured and prioritized creative testing roadmap with documented hypotheses, results, and learnings. - High-quality, production-ready scripts and briefs that enable efficient creative execution. - Clear, actionable creative direction and feedback for production partners. - Continuous, evidence-based improvements in creative performance. - Strong collaboration between creative strategy, paid media, and creator teams. - Creative decisions that contribute to customer acquisition efficiency, conversion, and business growth. Why Join - Own the creative strategy function: Take responsibility for building and improving the brand's performance creative process. - Direct access to the CEO: Have a voice in creative priorities and work closely with the person setting the company's direction. - Make a measurable impact: Connect your ideas and creative testing decisions to real commercial results. - Stay hands-on: Focus on creative thinking, research, scripts, testing, and execution rather than people management. - Help shape a growing DTC brand: Work with an expanding portfolio of products designed for travel, work, and everyday life. - Help build the in-house marketing function: Join a growing team and shape how creative strategy operates as the brand scales. Hiring Process 1. Introductory interview with an OnHires recruiter. 2. Interview with the CEO. 3. Practical case assignment. 4. Follow-up discussion of the assignment.
Location: Rio de Janeiro, Brazil Love football (soccer) and have an entrepreneurial mindset? Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Rio de Janeiro. This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game. Does This Sound Like You? Visit www.strangersoccer.com and explore the "Bring Stranger Soccer to Your City" section to learn more. If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand. Your Responsibilities Launch and grow the Stranger Soccer brand in Rio de Janeiro Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts Secure suitable football venues and regular playing opportunities Drive marketing and customer growth through digital and local initiatives Oversee game operations while delivering an outstanding player experience Work closely with Stranger Soccer HQ, supported by established operations and technology teams What We're Looking For Passion for football and strong connections within the local football community Experience in management, operations, sales, or customer-facing roles An entrepreneurial mindset and ability to work independently A strong sense of ownership and ambition to grow Stranger Soccer locally Motivation to deliver results, with rewards tied to performance and growth About Stranger Soccer Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym. Our app lets players discover nearby games, book a spot, and simply turn up to play. Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football. Our Mission To make playing football as easy as going for a jog. Our Vision A world where playing football is as popular and accessible as watching football. Ready to be part of the journey? We'd love to hear from you.
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11745 Executive & Business Administrative Support Virtual Assistant Independent Contractor – CPT-11745 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A business owner running two companies in talent acquisition, workforce development, employee screening, and compliance services needs an organized Business Support VA to handle front- and back-office administration. The VA will support daily operations across both businesses, including phone coverage, client communication, calendar management, invoicing and payment follow-up, recruiting administration, research, approved prospect outreach, data organization, and light social media scheduling (secondary). The VA will handle scheduling, pricing, and general service questions for the screening company using approved information. The VA will not access or discuss drug test results, background check results, I-9 documents, or any medical or donor information, and will route those inquiries to the owner. A signed NDA is required before any system access. The ideal candidate will bring strong administrative experience, excellent organization, professional phone and written communication skills, and the ability to manage multiple priorities across two related businesses The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Executive & Office Administration Manage calendars, appointments, scheduling requests, and routine reminders Monitor and organize business email inboxes For the first two weeks, draft email replies for the owner’s approval rather than sending on her behalf Maintain organized administrative records, task lists, and follow-up items Assist the owner with recurring office and executive support tasks Identify urgent matters and communicate priorities promptly Phone Coverage & Client Communication Answer the screening company’s phone line through RingCentral Schedule testing and screening appointments Provide approved pricing and service information Route results or case-specific questions to the owner Respond to routine client inquiries using approved information and procedures Follow up with prospective and existing clients on outstanding items Maintain accurate client and prospect records, organized separately for each business Billing & Recruiting Administration Prepare, send, and track invoices and payment follow-ups Post job openings and track applicants Send interview invites and confirmations (the VA does not conduct interviews) Update information in the company’s ATS and future CRM platforms Assist with basic administrative records as directed, excluding the restricted records above Research & Business Development Support Research and build a list of drug and alcohol testing collection sites in Georgia Run daily searches on SAM.gov and the Louisiana and Georgia state procurement portals Send a weekly summary of matching opportunities Send approved prospect outreach and follow-up emails from a tracker Systems & Marketing Administration (Secondary) Organize contact records, business documents, and administrative data Schedule social media posts using existing Canva templates and Claude-supported content frameworks Maintain recurring marketing posting schedules without assuming responsibility for overall marketing strategy Assist with process documentation and new administrative workflows as systems change Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Administrative, executive support, or business operations experience required Excellent spoken English and professional phone communication required Excellent written English and professional communication required Calendar, inbox, and client follow-up experience required Outlook / Microsoft Office proficiency required Signed NDA required before system access CRM, ATS, or comparable record management experience preferred RingCentral or business phone system experience preferred Invoicing or accounts receivable follow-up experience preferred Job posting or applicant tracking experience preferred Canva and basic social media scheduling experience preferred Government procurement or bid research experience a plus (Training Provided) Talent acquisition, HR, or compliance services experience a plus IDEAL CANDIDATE PROFILE Highly organized, proactive, and dependable Confident and professional on the phone with clients and callers Discreet with confidential information and clear on what must be routed to the owner Comfortable supporting a business owner managing multiple companies Strong attention to detail and accurate recordkeeping Able to manage multiple priorities without overlooking follow-ups Willing to learn new software and administrative procedures Resourceful and interested in growing with the business APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Outlook / Office RingCentral – Client Phone System Zoho ATS – Existing System; Replacement Planned CRM Systems – Final Platforms TBD Invoicing Platform – Client System TBD SAM.gov and State Procurement Portals (Training Provided) Canva Claude – Client-Provided Content Frameworks Gusto – Familiarity a Plus Work Schedule Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 10:00 AM–4:00 PM CT Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 30 hours/week (Potential to Increase to 40 Hours Based on Performance) Daily Working Time: 10:00 AM–4:00 PM CT Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: T-CPT-11591 Meta Ads / Paid Media Virtual Assistant Independent Contractor – T-CPT-11591 Meta Ads / Paid Media Virtual Assistant/Technical VA/Junior- Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for an experienced Meta Ads / Paid Media VA to manage and optimize Facebook and Instagram advertising campaigns for digital product launches and evergreen funnels. The VA will take ownership of the client's paid-media activities, including campaign setup, audience development, retargeting, tracking, performance monitoring, testing, reporting, and optimization. The immediate priority is to prepare the Meta advertising infrastructure and campaigns for the Free Money / Subsidies & Incentives funnel, with paid ads scheduled to launch on October 12. The VA will work closely with the funnel/CRM team and communicate clearly through Slack regarding creative requirements, tracking or funnel issues, launch readiness, and blockers. Since the VA has previously worked with the client, this engagement will primarily involve re-onboarding and ramp-up rather than training from scratch. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Meta Advertising & Campaign Management Manage and optimize Facebook and Instagram advertising campaigns through Meta Ads Manager. Build and configure campaigns, ad sets, audiences, exclusions, retargeting, and lookalike audiences. Review historical campaign data and use relevant insights to guide campaign strategy and optimization. Launch, monitor, and optimize paid campaigns. Conduct creative, audience, and campaign testing. Identify winning and underperforming ads and recommend appropriate budget adjustments and creative iterations. Tracking & Attribution Set up and verify Meta Pixel, Conversions API (CAPI), purchase/conversion events, UTMs, and attribution tracking . Coordinate with the funnel/CRM owner to ensure tracking works properly from ad click through purchase/conversion. Test and troubleshoot tracking issues before and after campaign launches. Monitor conversion data and flag discrepancies or tracking concerns. Performance Monitoring & Reporting Track key paid-media metrics, including: Spend CAC/CPA ROAS CTR CPC Conversion rate Other relevant campaign performance metrics Analyze campaign performance and identify opportunities for improvement. Maintain clear campaign naming conventions, reporting, and documentation. Use historical performance data to support optimization and decision-making. Launch & Funnel Support Support CCB product launches and evergreen funnels through paid advertising. Prepare campaigns, audiences, tracking, and creative requirements ahead of scheduled launches. Work closely with the funnel/CRM team to ensure campaigns are ready to launch. Support the Free Money / Subsidies & Incentives funnel as the immediate priority. Coordinate around creative needs, funnel issues, technical concerns, and launch blockers. Team Communication Communicate with the team through Slack regarding campaign updates, creative requirements, funnel issues, launch readiness, and blockers. Take ownership of the paid-media lane and proactively communicate issues that may affect campaign performance or launch timelines. Collaborate with the funnel/CRM team and other team members as needed. IMMEDIATE PRIORITY The immediate focus will be to: Prepare the Meta advertising infrastructure for the Free Money / Subsidies & Incentives funnel. Set up and verify required tracking and conversion events. Prepare campaigns, audiences, exclusions, retargeting, and creative testing. Coordinate with the funnel/CRM owner to confirm end-to-end tracking. Ensure campaigns are launch-ready ahead of the October 12 paid advertising launch . Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Hands-on experience managing Meta/Facebook/Instagram advertising campaigns. Experience with campaign setup, audience targeting, retargeting, and lookalike audiences. Experience monitoring and optimizing paid advertising performance. Understanding of key paid-media metrics such as CPA/CAC, ROAS, CTR, CPC, and conversion rate. Experience with Meta Pixel and conversion/event tracking. Strong analytical and problem-solving skills. Excellent written and spoken English. Strong communication and documentation skills. IDEAL CANDIDATE PROFILE The ideal candidate is an experienced paid-media professional who can independently manage Meta advertising campaigns and understands the connection between ads, tracking, funnels, CRM systems, and conversions . The candidate should be: Experienced with Meta/Facebook and Instagram advertising. Comfortable working with campaign data and performance metrics. Detail-oriented when setting up tracking and attribution. Proactive in identifying and communicating blockers. Comfortable testing and optimizing campaigns based on performance data. Organized with campaign documentation and reporting. Collaborative and comfortable working with funnel/CRM teams. Able to take ownership of their assigned paid-media responsibilities with minimal supervision. SOFTWARE / APPLICATIONS Meta Ads Manager Meta Business Suite GoHighLevel Slack Google Drive Google Docs Google Sheets Canva Google Analytics / GA4 Work Schedule Contracted Hours per Week: 10 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: approximately 10:00 AM–12:00 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Technical VA REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 10 hours/week Daily Working Time: approximately 10:00 AM–12:00 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Near Native REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11691 Administrative & Client Communications Virtual Assistant Independent Contractor – CPT-11691 Administrative & Client Communications Virtual Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A New York City fashion-production business specializing in pattern making, sample making, and small-batch garment manufacturing is seeking an organized Business Support VA to assist with email management, client inquiries, HoneyBook administration, scheduling, and recurring operational tasks. The business works with clients developing new apparel products, from initial concepts through samples and production. The VA will help keep inquiries and client communications organized so the business owner can devote more time to hands-on production. The ideal candidate will bring strong written communication, organization, attention to detail, and dependable administrative follow-through. Fashion experience is a plus, but not required for this position. In addition to administrative support, the VA will assist with ongoing project coordination and deadline tracking, helping ensure client projects move smoothly through each stage of development and production. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Email & Client Inquiry Management Monitor and organize incoming Gmail messages and client inquiries Respond to routine messages using approved guidance and templates Flag urgent, incomplete, or time-sensitive communications Follow up on unanswered inquiries and missing information Help ensure prospective clients receive timely initial responses Draft messages for management review when questions require business-owner input Draft client project updates and follow up on outstanding information or approvals Provide a brief daily summary of urgent emails, upcoming deadlines, and outstanding tasks Prioritize responding to new inquiries promptly to prevent prospective clients from losing interest or moving to other providers. Extract and organize as much relevant information as possible from prospective clients, including their requested garments or products, project requirements, quantities, timelines, and other relevant details. Provide initial responses and gather preliminary information so the owner can focus on reviewing project requirements and determining the appropriate next steps. Proactively remind the owner of pending inquiries, unanswered messages, upcoming deadlines, and outstanding tasks requiring attention. Help keep the inbox organized and minimize unanswered or overlooked communications. Handle client communications independently within established guidelines, while seeking the owner's input when business-specific decisions or details require confirmation. HoneyBook & Client Administration Review incoming HoneyBook inquiries and completed client forms Organize client-provided project information and requested services Track missing details and outstanding onboarding items Update client records and administrative notes Maintain organized communication and inquiry statuses Help coordinate approved next steps after the owner reviews potential projects Prepare invoices using approved pricing Track outstanding deposits and client payments in HoneyBook Monitor outstanding client approvals and payment statuses Review and manage incoming inquiries submitted through the website's HoneyBook forms, including client-provided project details, timelines, and budgets. Assist with moving prospective clients through the initial inquiry and appointment-booking process. Help coordinate the next steps in the client's project workflow, including approved agreements, proposals, and deposit-related follow-ups. Track the initial 50% deposit and final deposit requirements as part of the client project process, following the owner's instructions. Maintain client communications and follow-ups throughout the project inquiry and approval stages. Scheduling, Project Coordination & Operational Organization Maintain the owner's calendar and scheduled appointments Organize administrative task lists and outstanding follow-ups Coordinate routine scheduling and appointment confirmations Provide daily updates on important inquiries and pending items Assist with recurring administrative tasks as the position develops Maintain and update Trello project boards Monitor upcoming deadlines and project milestones Track outstanding client approvals, payments, and pending deliverables Proactively flag urgent items, timeline risks, or tasks requiring the owner's attention Assist with ongoing project coordination across multiple client projects Maintain organized client records and project statuses across Gmail, HoneyBook, Trello, and Google Calendar Prioritize appointment requests and secure available meeting slots based on the owner's calendar and availability. Proactively manage competing tasks and deadlines, bringing urgent appointments and time-sensitive client requests to the owner's attention first. Keep tasks moving while awaiting the owner's response by conducting preliminary research or providing clients with an acknowledgment and advising that confirmed information will follow. Organize and track client projects through the general production workflow, from initial inquiry and consultation to proposal approval, deposit collection, mock-up, revisions, final production, and final payment. Track client feedback and requested revisions during the mock-up and sample-making stages, escalating significant changes or requests that may require additional charges for the owner's review. Support coordination of repeat or small-batch production requests from existing clients by keeping project information and follow-up requirements organized. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Administrative, executive support, or customer-service experience required Excellent written English and professional email communication required Inbox management and scheduling experience required CRM or client-management software experience preferred HoneyBook experience preferred Experience handling client inquiries and onboarding administration preferred Fashion, apparel, or creative-industry experience is a plus Strong organizational and task-management skills required Project coordination or project management support experience preferred Experience using Trello or similar project management platforms preferred IDEAL CANDIDATE PROFILE Highly organized, proactive, and dependable Excellent written communicator with strong attention to detail Friendly and professional when corresponding with prospective clients Comfortable working independently from established procedures Able to manage multiple inquiries and competing priorities Detail-oriented with accurate recordkeeping Interested in fashion, apparel, or creative businesses Experienced in tracking deadlines and managing project workflows Comfortable using project management tools such as Trello Able to proactively follow up on outstanding tasks, approvals, and client communications APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Gmail / Google Workspace HoneyBook – Preferred; Training Can Be Provided Google Calendar Microsoft Excel / Google Sheets Email & Task Management Tools Trello (Preferred) Work Schedule Contracted Hours per Week: 10 Hours (Potential to Increase Based on Performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Flexible Morning or Midday Coverage – Exact Shift TBD Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 10 hours/week (Potential to Increase Based on Performance) Daily Working Time: Flexible Morning or Midday Coverage – Exact Shift TBD Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: Female LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant Independent Contractor – CPT-11555 Hospitality Lead Generation & Appointment Setting Virtual Assistant/Business Support VA/Entry-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A specialty coffee company is seeking a Business Support VA to take ownership of client research, outbound outreach, appointment setting, CRM updates, and follow-up with hospitality prospects. The company already has a detailed SOP and outreach process in place. The VA's role is to execute the process consistently, engage prospects naturally, and book qualified coffee-tasting appointments for the owner to handle and close. Target accounts include hotels, private clubs, yacht clubs, high-end restaurants, and other hospitality businesses. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Prospect Research Research hospitality businesses matching client criteria Identify appropriate decision-makers Verify contact information Maintain organized prospect records Prepare assigned accounts for outreach Prioritize independently owned boutique hotels and established hotel chains, particularly four- and five-star properties, during the initial outreach phase. Expand prospecting to selected restaurants and private or yacht clubs as directed by the client. Identify relevant decision-makers, particularly purchasing managers and food and beverage directors, rather than focusing primarily on business owners. Use hotel front desks and other gatekeepers as initial contact points to obtain the appropriate decision-maker's name and contact information. Outbound Outreach & Appointment Setting Conduct outbound calls using client-provided scripts and SOPs Follow the intended flow without sounding robotic or overly scripted Build rapport with hospitality decision-makers Communicate the coffee-tasting opportunity clearly Follow up persistently with prospects Schedule qualified coffee-tasting appointments for the client Confirm appointments and maintain accurate next steps Direct outreach toward arranging a meeting between the identified decision-maker and the client or the client's designated team member; the VA is not expected to conduct the sales meeting. Qualify prospects based on their willingness to have a conversation about the client's coffee offerings, then schedule the meeting through the client's calendar. Manage outreach independently and maintain persistent follow-ups when the decision-maker is not reached on the first call or email. Follow the client's established follow-up cadence while organizing additional follow-up reminders and timing as needed. Adjust calling times based on prospect availability, with preferred outreach windows generally around 7–9 AM or shortly after lunch in the prospect's time zone. CRM & Follow-Up Update CRM records after each interaction Track contact attempts and outcomes Maintain follow-up tasks Keep the pipeline organized Ensure opportunities do not fall through the cracks Provide basic updates on outreach activity and appointments booked Log identified contacts, outreach attempts, call or email outcomes, and follow-up activities in HubSpot. Use HubSpot's calling functionality (VoIP) for outbound calls and maintain updated prospect information and appointment details in the CRM. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Previous lead generation, outbound calling, appointment setting, or sales-support experience required Strong phone communication required Experience following scripts or structured sales processes required CRM experience preferred Hospitality, food & beverage, hotel, restaurant, or B2B sales experience is a plus Strong written English required AI-tool familiarity preferred IDEAL CANDIDATE PROFILE Strong spoken English and professional phone presence Persistent and comfortable with outbound prospecting Able to follow a detailed SOP independently Natural and conversational rather than scripted Organized with strong CRM habits Confident speaking with hospitality professionals Reliable and consistent with follow-up AI-literate and comfortable using AI tools to improve productivity Interested in growing with the client as the role expands APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED CRM Platforms VoIP / Calling Systems Email Google Workspace / Microsoft Office AI Productivity Tools Work Schedule Contracted Hours per Week: 20 Hours (Hours may increase based on performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Early Morning or Early Afternoon PST – Flexible Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level Contracted Hours per Week: 20 hours/week Daily Working Time: Early Morning or Early Afternoon PST – Flexible Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English Required (Bilingual/Nearshore a plus) ACCENT PREFERENCE: Level A-B (Native or near-native English accent required) REGION PREFERENCES: Offshore or Nearshore What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11760 Customer Service Ticket Support & Order Documentation Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. An established online metals supplier is adding a second VA to support its Customer Service team by handling routine customer tickets and reducing the volume of straightforward requests. The VA will start with tracking inquiries and basic document requests, providing customers with tracking details and existing order documents such as mill test reports (MTRs), certificates of conformance (COCs), and invoices, and documenting and closing each ticket in Zendesk. After training, the VA will move into full trace documentation support. Complex issues such as missing documentation, shipment investigations, refunds, and cancellations stay with the Customer Service team. The goal is faster ticket response times, a smaller backlog, and more time for the Customer Service representatives to focus on phone coverage and complex customer issues. The ideal candidate is accurate, organized, and comfortable working through a high volume of written customer requests. Scope of Services Contractors will be required to provide services that align with the following client tasks: Tracking Requests Handle tracking inquiries where the information is already available in Backoffice, UPS Quantum View, or Zendesk Locate shipment tracking details and send them to the customer Document the response and solve the ticket Document Requests Retrieve existing order documents, such as MTRs, COCs, and invoices Send the correct documents to customers through Zendesk Verify order details before sending any document Full Trace Documentation (After Training) Review full trace requests and confirm what documentation is required Locate, organize, and verify the required documents and order information Provide complete documentation packages to customers once properly trained Ticket Management & Escalation Respond to assigned requests in Zendesk Document every action clearly in each ticket Close tickets once resolved Escalate missing documentation, shipment investigations, refunds, cancellations, and complex issues to the appropriate team member Backlog & Backup Support Help clear the current backlog of routine requests Serve as backup support in assigned areas Take on similar customer service tasks when routine ticket volume is caught up Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Customer service, ticket-based support, order processing, or administrative experience required Excellent written English required Strong attention to detail required Ability to learn client systems and follow established procedures required Zendesk or other help desk ticketing experience strongly preferred Order tracking, shipping, or logistics support experience preferred E-commerce, distribution, or manufacturing customer service experience preferred Familiarity with MTRs, COCs, or similar order documentation a plus IDEAL CANDIDATE PROFILE Accurate and detail-oriented with order and document information Clear, professional written communicator Comfortable working through a high volume of tickets Organized and consistent with documentation in a ticketing system Knows when to resolve and when to escalate Quick to learn new systems and procedures APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Zendesk Client Backoffice System (Training Provided) UPS Quantum View (Training Provided) Email Microsoft Office or Google Workspace Work Schedule Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client) Scheduled Working Days: TBD – To Be Confirmed by Client Daily Working Time: TBD – To Be Confirmed by Client Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Admin / Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior Level-Senior Level Contracted Hours per Week: 20–30 hours/week (Exact Hours to Be Confirmed by Client) Daily Working Time: TBD – To Be Confirmed by Client Scheduled Working Days: TBD – To Be Confirmed by Client REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–C (Strong Written English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: Independent Contractor – CPT-11782 Customer Service Administrator/Business Support VA/Entry-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are looking for a reliable and customer-focused Customer Service Administrator to support our property compliance operations. This role involves coordinating health and safety inspections by communicating with tenants, landlords, and service providers while ensuring appointments are accurately scheduled and documented. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Make outbound calls to tenants regarding health and safety inspections. Handle inbound calls from tenants and customers regarding health and safety inspections, appointments, and related inquiries, while following the approved call script and maintaining a professional and engaging customer experience. Coordinate inspection appointments between landlords, tenants, and service providers Handle tenant inquiries and concerns related to scheduled property inspections Maintain accurate records of tenant communications and appointment confirmations Follow up on missed appointments and reschedule as needed Book jobs and inspections via phone and through our online booking system Responsible for tenant communications related to health and safety compliance scheduling Support increased workload during peak compliance periods (August–March) Collaborate with an established team managing 30,000+ annual client relationships Opportunity for growth as the company expands into additional trade services Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Excellent verbal and written English communication skills with a professional telephone manner. Strong mathematical and numerical skills. Fast typing speed of 60–70 words per minute (WPM). Previous experience in customer service, call handling, appointment scheduling, or administrative support. Excellent attention to detail and accuracy. Strong multitasking, organizational, and time-management skills with the ability to manage multiple schedules and priorities. Ability to handle sensitive conversations regarding property access, compliance, and tenant communications with patience, diplomacy, and professionalism. Comfortable coordinating with multiple stakeholders while maintaining excellent customer service. Understanding of UK rental property regulations and tenant rights is preferred. Ability to work independently, prioritize tasks effectively, and meet deadlines. Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday Daily Working Time: 9 AM- 6 PM UK time Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support VA REQUESTED EXPERIENCE TIER LEVEL: Entry-Advanced Level Contracted Hours per Week: 40 hours/week Daily Working Time: 9 AM-6 PM UK time Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Neutral REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide; Philippines APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11530 Commercial Insurance Administrative & COI Processing VA Independent Contractor – CPT-11530 Commercial Insurance Administrative & COI Processing VA/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are seeking a detail-oriented and reliable Commercial Insurance Administrative & COI Processing VA to provide ongoing administrative support to a U.S.-based insurance operation. The VA will assist with Certificates of Insurance (COIs), loss control and inspection follow-ups, commercial client and carrier communications, renewal information gathering, shared inbox management, endorsement requests, and agency management system (AMS) data entry. The ideal candidate has at least 2 years of remote administrative or virtual assistant experience, preferably supporting U.S.-based insurance brokers, agencies, or back-office operations. Experience working with U.S. insurance Agency Management Systems (AMS), particularly Applied Epic, and carrier portals is highly preferred. This is a long-term, ongoing position for someone who is highly organized, accurate, proactive, and comfortable communicating professionally with U.S. clients and insurance carriers. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: 1. Certificates of Insurance (COI) Processing Intake & Verification Receive COI requests through email, client portals, or phone. Review requests and verify active policy status and coverage limits within the agency management system. Confirm certificate holder information, names, and addresses for accuracy. Prioritize COI requests for prompt processing, recognizing that many requests are time-sensitive and clients may need the certificates to provide to third parties. Support an average volume of approximately 5–10 COI requests per day while maintaining the agency's expected turnaround time. Issuance Prepare and issue standard ACORD forms, including: ACORD 25 – Certificate of Liability Insurance ACORD 28 – Property Insurance. Tracking & Delivery Deliver completed certificates to insureds and third-party certificate holders. Log all certificate issuances accurately in the agency management system. Track special endorsement requests and certificate holder requirements. Follow up on outstanding COI-related items as needed. 2. Loss Control & Inspection RecommendationsCarrier Follow-Up Monitor and track loss control or inspection reports received from commercial insurance carriers. Review outstanding recommendations and identify items requiring client action. Serve as the liaison between commercial clients and insurance carriers throughout the inspection-recommendation process, helping ensure required recommendations are completed within the applicable timeframe. Coordinate the collection and return of completed recommendation documentation, including signed documents and photographs of completed corrective actions, to the insurance carrier for closure. Client Outreach Contact insureds via email and phone to request outstanding risk-improvement items. Request photos, documentation, or other compliance materials required by underwriters. Follow up with clients until required documentation is received. Status Tracking Update inspection and loss-control progress in the agency management system. Log proof of completion and supporting documentation. Notify the appropriate Account Manager when requirements have been satisfied. 3. Insurance Carrier & Client Follow-Ups Follow up with commercial insurance carriers and clients regarding missing information and documentation. Request signed applications, supplemental forms, audit documents, and other outstanding items. Maintain organized follow-up records and ensure pending items are tracked to completion. Route time-sensitive or technically sensitive client requests to the appropriate licensed insurance professional when the request requires authorization or an insurance-agent response. Manage incoming requests and determine the appropriate agent, producer, or internal staff member to handle matters outside the VA's scope. Make outbound phone calls to commercial clients when necessary to obtain information, clarify outstanding requirements, and expedite follow-ups. Assist with contacting clients regarding past-due billing and payment reminders, including communicating potential policy cancellation due to nonpayment, following the agency's instructions. 4. Renewal Information Gathering Proactively contact commercial clients 60–90 days before renewal . Request updated information such as: Payroll figures Sales figures Equipment schedules Statements of Values (SOVs) Other renewal-related documentation Track outstanding renewal information and follow up as needed. Ensure collected information is accurately documented and routed to the appropriate internal staff. 5. Shared Inbox Management Monitor shared commercial service inboxes throughout the workday. Review, organize, and triage incoming client requests. Respond to routine inquiries when appropriate. Identify urgent or sensitive matters and promptly flag them for licensed staff. Maintain organized records of requests and follow-ups. Triage incoming requests from the shared inbox and route each request to the appropriate agent, producer, or internal staff member based on the nature and urgency of the request. Prioritize time-sensitive requests and ensure matters requiring licensed-agent involvement are escalated promptly. 6. Agency Management System & Data Entry Maintain accurate and up-to-date client records within the agency management system. Update: Client contact information Locations and location schedules Policy information Other relevant account details Perform accurate data entry and document updates. Ensure information is entered consistently and accurately across applicable systems. Maintain complete activity and communication records in Applied Epic as part of the ongoing servicing of client accounts. Maintain supporting electronic records and documentation using the client's prescribed file organization and naming conventions. 7. Endorsement Request Intake Receive and review mid-term policy change requests. Gather the necessary information and supporting documentation for requests such as: Vehicle additions or deletions Address changes Driver updates Other policy changes Queue complete requests for internal processing. Follow up on missing information before routing requests to the appropriate staff. As proficiency develops and with appropriate training and authorization, assist with processing policy changes directly through insurance carrier platforms, including updating policy information and issuing revised insurance documents or identification cards. 8. Assistant Account Manager / Producer Support As the VA gains proficiency in the agency's workflows, provide expanded support as an Assistant Account Manager / Client Service Representative for an assigned producer. Support an assigned producer with administrative and client-service tasks that may develop beyond COI processing based on business needs and demonstrated proficiency. Assist with insurance quoting activities across multiple carrier platforms following appropriate training and direction. Develop familiarity with the assigned producer's workflow and provide ongoing administrative and client-service support as the role expands. Assist with initial client intake and incoming client calls as responsibilities expand. Provide administrative support for commercial account invoicing and billing-related communications. Assist with marketing activities for new business and renewals of existing commercial accounts. Support additional commercial account servicing responsibilities as the VA becomes familiar with the agency's systems and workflows. Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Minimum 2 years of remote administrative or virtual assistant experience. Insurance industry experience is highly preferred, particularly experience supporting: U.S. insurance brokers Insurance agencies Commercial insurance operations Insurance back-office administrative teams Hands-on experience with U.S. Agency Management Systems (AMS) is preferred. Experience with Applied Epic is highly preferred. Familiarity with major insurance carrier portals is a strong advantage. Strong understanding of administrative workflows, documentation, and follow-up processes. Excellent written and verbal English communication skills. Professional and confident phone and email communication with U.S. clients and carriers. Exceptional attention to detail, especially when reviewing policy information, documents, names, addresses, and certificate holder details. High level of accuracy in data entry and document processing. Ability to manage multiple requests and follow-ups while meeting deadlines. Organized, dependable, and proactive. Able to work independently while knowing when to escalate issues to licensed staff. Required Software & Applications: Use the same software and applications currently used by the existing VAs. Agency Management System (AMS) Applied Epic Insurance Carrier Portals Email / Shared Service Inbox Client Portal ACORD Certificate Processing Tools/Systems Other systems currently used by the existing VA Work Schedule Contracted Hours per Week: 40 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 40 hours/week Daily Working Time: 8:30 AM–5 PM or 9 AM–5:30 PM, including a 30-minute lunch break Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A– (Neutral and Excellent written and communication skills) REGION PREFERENCES: Philippines What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: New York, NY; Salt Lake City, UT; San Francisco, CA Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the Role Flex is building a next-generation compliance function where AI-enabled systems and human expertise work together to scale regulatory oversight without slowing product innovation. As Associate Director, Product Compliance, you will be a senior individual contributor on the Product Compliance team, reporting to the Head of Product Compliance and partnering closely with Product, Engineering, Legal, Risk, Marketing, and bank partners to enable compliant innovation across Flex's lending and payments ecosystem. This is a hands-on execution role, not a people leadership role. You will not run the team, manage staff, or own the function's strategy; the Head of Product Compliance owns those. You will carry the most complex advisory work yourself and make the function faster by running and improving AI-enabled review workflows, clear standards, and disciplined documentation rather than by adding headcount. You will be responsible for: Owning individual advisory reviews end to end for product launches, product changes, and marketing initiatives Delivering fast, precise regulatory interpretation that is well documented and defensible Operating and improving AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice Coordinating bank partner review and approval for products and consumer-facing content What You Will Do Carry advisory reviews for product launches, product changes, marketing initiatives, and emerging regulatory issues end to end, ensuring every decision is well documented and defensible. Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, directly to product design, disclosures, fee structures, and customer journeys. Execute risk-tiered review processes and maintain the standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable across the function. Operate AI-assisted review systems and agent-based workflows in areas such as marketing compliance review, regulatory change monitoring, and product risk assessment. Check their output before it goes into a determination, and improve them based on what you see in daily use. Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners. Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls. Coordinate day-to-day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny. Write review files so another reviewer can pick up the work, and turn repeat questions into templates and standards. Raise the quality and turnaround bar by example: set precedent other reviewers reuse and mentor junior team members informally. This role carries no direct management responsibility. Who You Are 8+ years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services. A hands-on operator with high personal throughput: you own complex reviews yourself, document precisely, and are comfortable being accountable for outcomes without a team. Deep working knowledge of consumer protection regulations for lending and payments, with a demonstrated ability to translate requirements into product guardrails that hold up under scrutiny. An effective partner to product and engineering teams during development; you influence decisions through clarity and credibility rather than authority. AI and Compliance Modernization Experience A daily user of AI tools in your own work, with experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions. Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes. Ability to translate regulatory requirements into technology-driven review processes that integrate into product and operational workflows. Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location. Tier 1 (NYC/Bay Area) $176,000 — $220,000 USD Tier 3 (Salt Lake City) $149,600 — $187,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .
Location: New York, NY; San Francisco, CA; Utah Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow. That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve. About the Role Flex is building a modern compliance organization designed to scale with a high-growth fintech. Our goal is not only to meet regulatory expectations but to operate a technology-forward compliance function that uses automation, data, and AI-enabled workflows to improve quality, speed, and scalability. The Associate Director, CMS, will own and evolve key components of Flex's Compliance Management System and help shape how compliance operates across the company. This role sits at the intersection of regulatory strategy, operational execution, and technology enablement, partnering closely with Product, Engineering, Risk, and Legal to build compliance into how Flex builds and runs its products. This role will own policy and standards, training, program management, and audit support. This is a senior individual contributor role with no direct reports. It reports to the Director, CMS Operations. The right candidate brings strong regulatory expertise and a systems mindset: someone who can turn regulatory expectations into operational frameworks and find ways to modernize compliance through automation and AI-enabled tools. What You Will Do Own CMS policy, standards, and training: keep policies current, approved on schedule, and mapped to regulatory requirements, and keep training complete and current. Serve as the day-to-day contact for partner banks on program management questions and requests; own the calendar of recurring deliverables, checking for accuracy and timeliness before they go out. Run CMS program management: the governance calendar, committee materials, and tracking of control and issue owners to closure. Translate regulatory expectations into clear, durable operational frameworks and controls that keep the organization audit- and exam-ready, and write them so another person can run them. Support audits led by the Director, CMS Operations: prepare CMS evidence, coordinate responses, and track remediation to closure. Use reporting from Compliance Reporting and Analytics and from Testing and Monitoring to find program gaps and drive changes to policy, training, and controls. Use AI tools to speed up policy, training, and documentation work, checking the output before it is relied on. Partner with Engineering and internal tooling teams to embed compliance controls directly into systems, automation, and data pipelines. Act as a strategic partner to Product, Risk, Legal, and Engineering to support operational initiatives and product launches while maintaining regulatory defensibility. Who You Are 8+ years of experience in financial services or fintech compliance with increasing program ownership and strategic scope. Strong experience building or operating Compliance Management Systems or large programmatic compliance functions. Deep expertise in consumer protection regulations, including Reg E, Reg Z, UDAAP, and FCRA. Experience supporting regulatory exams, external audits, or bank partner oversight in a regulated financial services environment. Comfortable finding opportunities to use automation, data, and AI-enabled workflows to improve compliance operations, and in the habit of checking AI output before relying on it. Strong analytical and structured problem-solving skills with the ability to identify systemic risk and operational improvements. Effective communicator able to influence regulators, bank partners, executives, and technical teams. Builder mindset, energized by creating scalable systems rather than maintaining legacy processes. Bachelor's degree required; JD or advanced degree is a plus. Compensation Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) and Tier 3 (Salt Lake City) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location. Tier 1 (NYC/Bay Area) $176,000 — $220,000 USD Tier 3 (Salt Lake City) $149,600 — $187,000 USD Life at Flex Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace. Offices Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program. Benefits View our benefits and more at getflex.com/careers .
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title REAL ESTATE TRANSACTION COORDINATOR VIRTUAL ASSISTANT Overview 20four7VA is building a dedicated talent pool of experienced Real Estate Transaction Coordinator Virtual Assistants to support U.S.-based real estate agents, teams, brokerages, and other real estate businesses. We are specifically looking for candidates who already understand the transaction coordination process and have hands-on experience helping manage real estate transactions from contract to close. Depending on the client engagement, Transaction Coordinator VAs may support residential or commercial transactions, maintain transaction timelines, monitor contingencies and deadlines, coordinate documentation and signatures, communicate with parties throughout the transaction, maintain brokerage files, and provide related listing and administrative support. This is an ongoing talent pool opportunity rather than one specific client opening . Qualified candidates will be evaluated and added to 20four7VA's pool of Transaction Coordinator talent so they can be considered for current and future client opportunities based on their experience, software knowledge, availability, location, and communication skills. Scope of Services Transaction Coordination — Contract to Close Support real estate transactions from executed contract through closing Maintain transaction timelines, contingency dates, and critical deadlines Track outstanding requirements and ensure transaction milestones remain on schedule Coordinate routine communication with agents, clients, lenders, title/escrow companies, inspectors, and other transaction parties Follow up on missing documents, signatures, approvals, and outstanding action items Keep agents and other appropriate parties informed of transaction status and upcoming deadlines Escalate contractual questions, negotiations, and matters requiring a licensed real estate professional Contracts, Documents & Compliance Prepare transaction documents using agent-provided terms, brokerage-approved templates, and established procedures Send documents for electronic signature and monitor completion Review files for missing signatures, initials, dates, fields, and required documentation Maintain organized and complete transaction files Follow brokerage transaction checklists and compliance procedures Flag missing, inconsistent, or incomplete documentation for agent or broker review Listing & MLS Support Assist with listing intake and organization of required property information Enter and update approved listing information in the MLS when permitted by the client and applicable procedures Maintain accurate property and transaction records Assist with listing documentation and status updates Support other transaction-related listing coordination responsibilities as needed Transaction Communication & Administrative Support Maintain consistent communication and follow-up throughout the transaction Manage transaction-related email, scheduling, and reminders Update transaction management systems, CRMs, and task-management platforms Provide transaction status updates and reports Maintain organized checklists and workflows across multiple active files Help improve transaction processes, checklists, and handoff procedures when appropriate Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. IDEAL CANDIDATE PROFILE Has direct, hands-on real estate transaction coordination experience Understands the U.S. contract-to-close process and common transaction milestones Extremely detail-oriented and capable of catching missing information before it becomes a problem Strong at managing deadlines, contingencies, documentation, and multiple active transactions Comfortable working in a team environment Clear and professional communicator with agents, clients, vendors, and transaction partners Proactive with follow-up rather than waiting for deadlines to become urgent Comfortable working from established brokerage procedures and checklists Knows when an issue can be handled administratively and when it must be escalated to a licensed agent or broker Comfortable learning different state-specific forms, brokerage processes, and client software Interested in long-term virtual opportunities supporting U.S. real estate businesses QUALIFICATIONS Prior hands-on real estate transaction coordination experience required Experience supporting U.S.-based real estate transactions strongly preferred Working knowledge of real estate contracts, disclosures, contingencies, transaction timelines, and closing processes required Strong document review and transaction file-management skills required Excellent written and spoken English required Strong organization, attention to detail, and deadline-management skills required Experience managing multiple transactions simultaneously strongly preferred Experience communicating with agents, lenders, title/escrow companies, clients, and other transaction parties strongly preferred MLS experience preferred Residential real estate transaction experience strongly preferred Commercial real estate transaction experience is a plus Spanish-English bilingual ability is a plus Ability to quickly learn state-specific forms and brokerage procedures required APPLICATION SOFTWARE KNOWLEDGEABLE / PREFERRED Experience with one or more of the following is highly valuable: Transaction Management: SkySlope, Dotloop, BoldTrail, Brokermint, or comparable platforms Electronic Signature: DocuSign, Dotloop, Authentisign, or comparable tools Forms: ZipForms or state-specific real estate forms platforms MLS: Experience with one or more U.S. MLS platforms Real Estate CRM: Follow Up Boss, Lofty, kvCORE, or comparable systems Productivity: Microsoft Office / Google Workspace Project / Task Management: ClickUp, Trello, Asana, or comparable tools WORK SCHEDULE Part-time and full-time client opportunities may be available Most engagements require availability during U.S. business hours Exact working hours and time zone requirements will depend on the client Candidates should clearly indicate their weekly availability and preferred U.S. working hours during the application process Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Real Estate VA REQUESTED EXPERIENCE TIER LEVEL: Junior to Advanced Level HOURS/WEEK: Part-Time and Full-Time Opportunities Available SHIFT TIME ZONE: U.S. Time Zones SHIFT HOURS: U.S. Business Hours – Exact Schedule Based on Client Engagement SHIFT DAYS: Primarily Monday–Friday NUMBER OF VAs: Multiple – Ongoing Talent Pool GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English Required; Spanish-English Bilingual Candidates Strongly Encouraged ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCE: Philippines / Latin America CLIENT INDUSTRY: U.S. Real Estate What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Novi Sad Workplace: OnSite Head of People Location: Novi Sad, Serbia (on-site, 4-5 days per week) Reports to: CEO (US-based) Company size: ~35 employees (Serbia and US) The Opportunity Our client is looking for its first Head of People: a senior, hands-on partner to the US-based CEO and the leadership team. You will build and protect the culture of the Novi Sad office, support managers, and make sure the Serbian engineering team and the US team work as one. You’ll be the only person in HR at first, so you need to be comfortable covering a lot of ground. The Role You’ll be in the Novi Sad office every day, working directly with the team. The core of the job is people and culture: helping teams when problems come up, coaching managers, keeping expectations clear, and building an environment of trust, transparency and ownership. You’ll work closely with our Chief of Office in Serbia and the VP of Engineering, and report to a CEO who moves fast. Key Responsibilities 1. Culture and Team Health - Build and maintain a strong, unified culture in the Novi Sad office and keep it aligned with the US team. - Step in when issues arise (policy compliance, team conflicts, underperformance) and handle them directly and fairly. - Run regular pulse checks and give the CEO a clear picture of how the Serbian team is doing. 2. Management and Performance - Coach engineering leads and managers to lead their teams effectively. - Introduce clear, objective performance expectations and review cycles. - Help identify top performers and address underperformance. 3. Hiring and Onboarding - Own the hiring process end to end: define roles, run interviews, make sure candidates have a fast, quality experience. - Manage and work with freelance recruiters for sourcing. You don’t need to source candidates yourself. - Own onboarding and offboarding. 4. HR Operations and Compliance - Keep contracts, policies and benefits compliant with Serbian labor law and aligned with market practice. - Work with the Chief of Office (who handles payroll) and external legal support where needed. - Support onboarding of future US and EU employees. About You - 7+ years in HR / People Ops, including time in a senior or leadership role with real responsibility for people and culture, not only HR operations or recruiting. - Hands-on experience dealing with personnel issues: working with managers, teams and individuals, coaching, difficult conversations. - Experience in a software or tech company and with international teams. Experience with US-based companies is a plus. - University degree (law, HR, psychology, business or similar is a plus). - Working knowledge of Serbian labor law and employment contracts. - Fluent English and Serbian. Comfortable presenting to the CEO and sitting down 1-on-1 with a junior developer. - Based in Novi Sad (or ready to relocate before the start date) and committed to working from the office 4-5 days a week. - Available for an occasional evening call with the US (1-2 per week, typically 30 minutes). Nice to have - Experience in technical recruiting or in automotive / embedded software. - Experience managing an HR team or freelance recruiters. - Law degree. What we offer Full-time contract, private health insurance, 20 days of paid vacation plus sick leave and Serbian public holidays, a direct line to the CEO and real influence on how the company grows.
Location: Kuala Lumpur, Malaysia; George Town, Malaysia; Petaling Jaya, Malaysia; Johor Bahru, Malaysia; Ipoh, Malaysia; Shah Alam, Malaysia; Malacca, Malaysia Workplace: fully David Kennedy Recruitment is working with a global customer experience and technology services company that is seeking to onboard a Japanese-speaking Quality Analyst to support its Japanese-speaking Customer Service team in Malaysia. As a Quality Analyst, you will be responsible for monitoring and evaluating customer interactions to ensure that the Japanese-speaking Customer Service team consistently delivers high-quality customer support. You will assess interactions across phone, email and messaging channels, identify areas for improvement, provide actionable feedback and work closely with Team Leaders to maintain service standards and enhance the overall customer experience. Position: Quality Analyst (Japanese) Location: Malaysia Model: Remote Employment type: Full time DUTIES AND RESPONSIBILITIES: Monitor and evaluate customer interactions across phone, email and messaging channels Conduct regular quality assessments to ensure compliance with established procedures and service standards Evaluate customer service representatives' communication, problem-solving skills and handling of customer enquiries Identify quality gaps, recurring issues and opportunities for improvement Provide clear and constructive feedback to Customer Service Representatives and Team Leaders Prepare quality reports and share insights regarding individual and overall team performance Collaborate with Team Leaders to develop and implement improvement plans Participate in quality calibration sessions to ensure consistency in evaluation standards REQUIREMENTS: Native Japanese and good command of English Previous experience in Quality Assurance or Quality Analysis within a customer service or contact centre environment Experience monitoring and evaluating customer interactions Strong understanding of customer service standards and quality assessment processes Excellent analytical skills and attention to detail Ability to identify performance gaps and provide constructive feedback Strong written and verbal communication skills Ability to prepare reports and communicate findings to relevant stakeholders Willingness to work rotating shifts, including weekends and public holidays, according to business requirements BENEFITS: Work-from-home arrangement in Malaysia Competitive compensation package Performance bonus opportunities Employee benefits Career and professional development opportunities Access to thousands of free learning courses Initial training and ongoing coaching Inclusive and supportive working environment Opportunity to work within a global team Relocation support And many more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11734 Executive & Business Administrative Support Virtual Assistant Independent Contractor – CPT-11734 Executive & Business Administrative Support Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A business owner managing multiple ventures in real estate investment, business acquisitions, and consulting is seeking an organized Business Support VA to assist with research, scheduling, project tracking, documentation, and recurring administrative work. The VA will help maintain accurate records and identify information requiring the owner's attention across several business activities. The position is primarily back-office support, with limited client-facing communication. The ideal candidate will bring strong organization, attention to detail, online research skills, and familiarity with spreadsheets and AI-assisted workflows. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Executive & Project Administration Assist with scheduling, calendar management, and routine business correspondence Prepare and provide a weekly summary of completed tasks, outstanding items, pending follow-ups, and matters requiring the owner's input or decision-making. Maintain project tracking sheets, schedules, milestones, and outstanding tasks Update shared consulting and litigation-support project documents using provided information Organize digital files and keep business records current Flag deadlines, incomplete information, and outstanding follow-ups Research & Opportunity Tracking Monitor real estate listings and business broker websites for potential opportunities Compare new opportunities with the owner's established acquisition criteria Identify and flag relevant properties or businesses for review Assist with contractor research, sourcing, and coordination Track broker correspondence and outstanding follow-ups Maintain organized research records and lead tracking spreadsheets Receipt Validation & AI-Assisted Administration Match receipts stored in OneDrive against credit card statements and supporting records Identify missing receipts, duplicate documents, and discrepancies Organize and label files according to established procedures Use existing ChatGPT and Claude tools to assist with research and information organization Update predefined AI research instructions or search criteria as directed Escalate issues requiring accounting review or technical changes Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Administrative, executive assistant, or business support experience required Strong Microsoft Excel and data organization skills required Online research and accurate recordkeeping experience required Familiarity with Gmail, OneDrive, and cloud-based documents required Strong written English and professional communication required ChatGPT and/or Claude experience required Real estate, property management, business acquisition, or contractor coordination experience preferred Project tracking or operations support experience preferred IDEAL CANDIDATE PROFILE Highly organized, detail-oriented, and dependable Takes initiative, works independently, and proactively identifies priorities without requiring constant direction or supervision. Able to manage responsibilities efficiently, exercise sound judgment, and keep projects moving forward with minimal oversight. Comfortable balancing different administrative priorities Strong researcher who can follow defined evaluation criteria Proactive about deadlines and outstanding tasks Able to work accurately with spreadsheets and digital records Comfortable using AI tools while verifying information Resourceful and willing to learn business-specific processes APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Microsoft Excel Gmail Microsoft OneDrive ChatGPT / Claude Calendar & Scheduling Tools QuickBooks – Basic Reference Only; Training can be provided Work Schedule Contracted Hours per Week: 10 Hours initially ( Potential to Increase to 15–20 Hours Based on Performance ) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: 1:00 PM–3:00 PM or 2:00 PM–4:00 PM EST – Final Shift TBD Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 10 hours/week initially ( Potential to Increase to 15–20 Hours Based on Performance ) Daily Working Time: 1:00 PM–3:00 PM or 2:00 PM–4:00 PM EST – Final Shift TBD Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A-C (Strong Written and Professional Spoken English Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11775 Property Management & Operations Virtual Assistant Independent Contractor – CPT-11775 Property Management & Operations Virtual Assistant/Business Support VA/Junior-Senior Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A New York-based real estate professional operating a property management and operations business is seeking a highly organized Business Support VA to assist with the day-to-day administration of her property portfolio. The VA will help coordinate tenant work orders, communicate with vendors and contractors, organize leases, deeds, property files, violations, and inspection notices, maintain important court and legal dates, and provide basic QuickBooks Online support. The client operates in a fast-paced environment and needs someone who can manage multiple properties, tenants, vendors, deadlines, and administrative priorities. The strongest fit will have property management or real estate operations experience combined with familiarity with legal processes and documentation. Candidates coming from a legal administrative background involving real estate, landlord-tenant matters, or property management should also be strongly considered. This is an operational support position. The VA will help organize and track legal matters but will not provide legal advice or independently handle legal work. The client’s attorneys will remain responsible for legal decisions and documentation. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Property Management & Tenant Support Assist with day-to-day administrative support across the client’s property portfolio Monitor and organize tenant requests and property-related issues Help transition tenants into the client’s property management system and work-order process Track open work orders and ensure requests continue moving toward resolution Maintain organized records of tenant communications, property activity, and outstanding items Escalate urgent or sensitive tenant matters to the client when necessary Work Order & Vendor Coordination Coordinate work orders between tenants, contractors, vendors, and the client Send contractors and vendors the information needed to complete assigned work Follow up on scheduling, completion status, receipts, and supporting documentation Track unresolved maintenance items and outstanding vendor responses Keep the client informed of important issues or delays Legal & Court Administrative Support Maintain calendars for court appearances, eviction-related dates, hearings, and other legal deadlines Track case-related administrative information provided by the client or attorney Organize judgments, notices, violations, inspections, and other property-related legal correspondence Coordinate routine information and documentation with the client’s attorneys Maintain organized legal and property files Escalate legal questions and decisions to the client or attorney Property Files & Document Management Organize leases, deeds, property records, receipts, notices, and other documentation Maintain consistent digital filing systems across properties Process scanned mail and electronically received documents Properly label and organize violations, inspection notices, legal correspondence, and other incoming documents Help transition paper-based processes into organized digital workflows Ensure important documents and deadlines are not overlooked QuickBooks & Expense Tracking Enter property-related transactions into QuickBooks Online Track expenses by the appropriate property or bank account Maintain organized receipts and supporting documentation Assist with basic reconciliation when comfortable and qualified Prepare organized financial records for the client’s accountant when more advanced accounting work is required Administrative & Operations Support Assist with email, scheduling, follow-up, and recurring operational tasks Maintain task lists and important deadlines across the portfolio Help create and follow repeatable workflows for recurring property management responsibilities Provide organized updates on outstanding work orders, legal dates, vendor items, and administrative priorities Take on additional operational responsibilities as the client’s systems and team continue to develop Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Property management, real estate operations, legal administrative, or comparable business support experience required Strong written and verbal English communication required Strong document organization and file-management skills required Experience managing deadlines, calendars, and follow-up required Ability to work accurately in a fast-paced environment required Strong attention to detail and independent follow-through required Property management or real estate operations experience strongly preferred Legal administrative experience involving real estate, landlord-tenant matters, evictions, court processes, or property-related legal work strongly preferred Experience coordinating tenants, vendors, contractors, or work orders strongly preferred QuickBooks Online experience preferred (Training Provided) Basic bookkeeping or transaction-entry experience preferred New York real estate or property management experience a plus IDEAL CANDIDATE PROFILE Highly organized and comfortable working in a fast-paced environment Experienced with property management, real estate operations, legal administration, or a closely related field Strong attention to detail with dates, documents, and follow-up Comfortable communicating with tenants, vendors, contractors, attorneys, and the client Able to manage multiple properties and competing priorities simultaneously Proactive about deadlines and unresolved items Comfortable learning the client’s specific property management processes and systems Able to distinguish routine administrative work from matters requiring attorney or management involvement APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Property Management Software – Client System (Training Provided) QuickBooks Online Email & Calendar Platforms Microsoft Office / Google Workspace Cloud Document & File Management Systems Phone / VoIP Communication Platforms (As Needed) Work Schedule Contracted Hours per Week: 36 Hours Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: Monday through Thursday, 9 AM–5 PM, and Friday, 9 AM–1 PM EST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level Contracted Hours per Week: 36 hours/week Daily Working Time: Monday through Thursday, 9 AM–5 PM, and Friday, 9 AM–1 PM EST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!
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