Location: Cairo, Egypt; New Delhi, India; Dubai, United Arab Emirates; Tallinn, Estonia; Riyadh, Saudi Arabia
Muller's Solutions is seeking a highly skilled ServiceNow Developer (Remediation & Testing) to join our team and support ServiceNow transformation, remediation, and testing initiatives.
The ideal candidate will have hands-on experience in ServiceNow development, platform remediation activities, defect resolution, and testing to ensure the stability, quality, and performance of the ServiceNow platform.
Key Responsibilities:
Perform remediation activities on existing ServiceNow implementations, including fixing defects, resolving technical issues, and optimizing configurations.
Develop, customize, and maintain ServiceNow applications, workflows, and integrations.
Analyze and remediate issues arising from platform upgrades, migrations, or new implementations.
Design, execute, and support functional, integration, regression, and user acceptance testing (UAT).
Identify, troubleshoot, and resolve application defects and performance issues.
Collaborate with business stakeholders, developers, and QA teams to gather requirements and validate solutions.
Develop and maintain test plans, test cases, and test scripts.
Support ServiceNow upgrade testing and ensure compatibility with new releases.
Perform root cause analysis and implement corrective actions for recurring issues.
Ensure adherence to ServiceNow development best practices and governance standards.
Prepare technical documentation and provide knowledge transfer to support teams.
Requirements
Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
4+ years of hands-on experience in ServiceNow development and administration.
Strong experience with ServiceNow scripting, including Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.
Experience with remediation activities, defect fixing, and troubleshooting within the ServiceNow platform.
Hands-on experience in testing methodologies, including functional, integration, regression, and UAT testing.
Experience with ServiceNow upgrades and release testing.
Knowledge of JavaScript, REST/SOAP APIs, and integration technologies.
Familiarity with Agile/Scrum methodologies.
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills.
Preferred Qualifications:
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Application Developer (CAD).
Experience with ITSM, ITOM, HRSD, or CSM modules.
Experience with automated testing tools such as ATF (Automated Test Framework) within ServiceNow.
Previous experience in large-scale ServiceNow implementation or transformation projects.
Key Skills:
ServiceNow Development
Remediation & Defect Resolution
Testing & Quality Assurance
ServiceNow ATF
JavaScript
REST/SOAP APIs
Flow Designer
Upgrade Testing
Troubleshooting & Root Cause Analysis
Agile/Scrum
УдалённоCairo, Egypt; New Delhi, India; Dubai, United Arab Emirates; Tallinn, Estonia; Riyadh, Saudi Arabia
Location: London; Athens; Belgrade; Zagreb; Berlin; Amsterdam; Helsinki; Stockholm; Oslo; Paris; Barcelona; Brussels
Workplace: hybrid
About the Role
We are looking for a charismatic, commercially driven SMS Sales Manager to join our messaging business. This is a high-impact role combining deep A2P SMS trading expertise with building commercial traction for our emerging silent authentication product line.
What You Will Do
A2P SMS Trading & Revenue Growth
• Accelerate growth of the messaging services unit, taking full ownership of the SMS top and bottom line for your account portfolio
• Dynamically negotiate SMS commercial terms with aggregators, operators, and enterprise clients to maximise margin/volume.
• Work with Commercial Operations to evaluate providers, test routes, and identify top destinations.
• Source niche SMS providers to fill coverage gaps and improve delivery rates in key markets.
• Develop innovative trading models to secure sustainable revenue streams and competitive differentiation.
• Represent the company at industry events and conferences
Silent Authentication & Mobile Identity
As we build commercial traction for our silent authentication, this role will be pivotal in bridging our SMS relationships into the emerging network API space:
• Engage enterprise clients seeking to replace SMS OTP with SIM-based silent authentication.
• Leverage operator relationships to support MNO commercial discussions for TS.43 enablement.
• Articulate the value of silent authentication to both technical and commercial buyers.
• Identify cross-sell opportunities where SMS clients can supplement or migrate to silent auth.
• Feed market intelligence on pricing, buyer appetite, and competitor positioning to the product team.
What we are looking for
Essential
• Minimum 3 years in sales or trading within messaging or wholesale telecoms.
• Proven track record of hitting and exceeding revenue targets.
• Strong network across aggregators, MNOs, and enterprise messaging buyers.
• Deep commercial understanding of A2P SMS routing, pricing, and interconnect dynamics.
• Excellent negotiation skills; experience closing complex, multi-party deals.
• Strong written and spoken English; high proficiency in Excel and PowerPoint.
Advantageous
• Familiarity with mobile identity, network APIs, or GSMA Open Gateway (Number Verify, SIM Swap, TS.43 silent authentication).
• A technical background or the ability to confidently speak the language of technology — understanding API integrations, authentication protocols, and network infrastructure well enough to engage credibly with technical buyers and internal product teams.
About us:
IDT is a multinational provider of cloud communications, PoS systems, unified communications, and financial services for businesses and consumers, headquartered in New Jersey. We are listed on the NYSE, employ 1600 people across 20+ countries, and have revenues over $1.5 billion.
At IDT, we understand the challenge of being apart from those who matter most, so we create products that enable people to keep in touch and share resources worldwide.
We are not ”another big IT corporation” – we encourage and support any in-house entrepreneurs to develop their ideas into business action.
It seems like you are interested if you are here, so let’s chat!
PLEASE SUBMIT YOUR CV IN ENGLISH.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Software Engineer, Email Platform (L3)
About the job
This position is a critical engineering role within Twilio SendGrid, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems.
Our systems regularly process more than 12 billion emails during peak events like Black Friday, and our throughput requirements continue to scale rapidly. As an L3 engineer, you will act as a key driver of execution within our core services. You will be heavily involved in modernizing our backend systems, optimizing our extensive Go-based microservices, and contributing to the design and reliability of our dual-cloud infrastructure span across Amazon Web Services (AWS) and Microsoft Azure.
Responsibilities
In this role, you’ll:
WEAR THE CUSTOMER’S SHOES:
Architect and ship reliable, high-velocity features that handle critical traffic with low end-to-end latency. Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones.
BE AN OWNER (CODE QUALITY):
Drive rigorous code reviews and push for maintainable patterns in our Go codebase, ensuring high testing standards (unit, integration, and component testing) are executed across the team.
BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY):
Manage and enhance cloud configurations across AWS and Azure environments utilizing Infrastructure as Code (Terraform). Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing across core data pipelines.
CHAMPION ENGINEERING HEALTH:
Advocate for a clean architectural foundation. Proactively identify technical debt, system bottlenecks, and single points of failure (SPOF), balancing feature delivery with critical platform refactoring.
MENTOR AND LEAD:
Foster a collaborative environment by mentoring junior engineers, leading technical sprint planning, and sharing expertise across distributed engineering nodes.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Experience:
4+ years of professional software engineering experience building and operating resilient backend services at scale.
Modern Development Workflow:
Practical experience leveraging AI-assisted development tools (such as Claude Code) to accelerate code generation, automate testing, and streamline debugging workflows.
Language Proficiency:
Strong, hands-on production experience writing clean, idiomatic, and highly concurrent
Go (Golang), Java or Python
.
Cloud Infrastructure:
Solid experience deploying and managing production workloads in cloud environments—ideally with deep exposure to
AWS
core services (such as EC2, S3, Aurora, or DynamoDB) AND
Microsoft Azure
equivalents (such as Virtual Machines, Blob Storage, Azure SQL, or Cosmos DB).
Infrastructure as Code:
Proficiency with
Terraform
for provision-level automation and maintaining environment parity.
Distributed Systems:
Strong theoretical and practical understanding of distributed datastores, caching layers, and asynchronous event streaming (e.g., Kafka or similar queuing ecosystems).
Systems Mindset:
Strong foundational background in computer science fundamentals, data structures, and building self-healing cloud architectures.
Desired:
Prior experience managing high-throughput applications running inside containerized infrastructure (
Docker, Kubernetes
).
Familiarity with database migration pathways (e.g., transitioning traditional on-prem/relational datastores to managed instances like
AWS Aurora
).
Experience implementing
OpenTelemetry
or distributed tracing systems across decoupled microservice platforms.
Direct experience handling constraints related to network topology, proxy layers, or
mail transfer agent (MTA)
protocols.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600
Based in the San Francisco Bay area, California: $163,100 - $203,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until 7/28/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: India; Singapore; Australia
The Platform Auth team’s goal is to support our ‘one customer identity’ vision by providing tools, processes, and expertise for our engineering teams to create a unified access management experience while simplifying and standardizing engineering patterns in the space. We are looking for engineers to join our growing team!
What you will be doing:
- Design and build the platform services that power authentication, authorization, and audit across ClickHouse Cloud. This includes a unified RBAC/ReBAC service, token issuance and session handling, and the SDKs that product teams embed to make authorization decision.
- Model permissions and access control primitives (resources, roles, relationships, policies) that work across ClickHouse, SQL Console, ClickPipes, and HyperDX. Ship the libraries and APIs that other engineers build against.
- Implement protocol-level support for SAML, SCIM, OIDC, OAuth2, and MFA/passwordless flows. Own the integrations that make enterprise SSO and provisioning work end to end.
- Build the audit and authorization-decision telemetry pipeline so every access decision is observable, queryable, and surfaceable to customers.
- Partner with product engineering teams to migrate bespoke per-product auth implementations onto the shared platform, and design APIs that make adoption straightforward.
- Carry the platform on-call rotation and own production reliability for systems on the critical path of every customer request.
What you bring along:
- Minimum 4+ years building production backend systems at scale. Comfort with at least one systems language (Go, Rust, C++) and one application language (TypeScript, Python).
- Hands-on experience designing and implementing an authentication or authorization service. Examples include building a token issuer, an OIDC or OAuth2 provider, a policy engine, a permissions model, or an FGA/ReBAC system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar.
- Working knowledge of SAML, SCIM, OIDC, and OAuth2 at the protocol level and are able to implement them.
- Experience designing APIs and SDKs that other engineers depend on, with strong opinions on what makes them adoptable.
- Experience operating distributed systems at scale, including caching strategies, consistency tradeoffs, and multi-region concerns.
- Familiarity with identity vendors (Auth0, WorkOS, AWS/GCP/Azure IAM) as building blocks you've extended or integrated into a larger platform.
- Strong production debugging instincts and a high bar for systems that are easy to develop against.
Bonus:
- You've built or contributed to a Zanzibar-style authorization system, or run an OpenFGA or SpiceDB deployment beyond the demo.
- You've designed a multi-tenant permission model that survived real customer requirements like custom roles, hierarchies, delegation, and ABAC attributes.
- You've shipped an SDK that product teams across an org actually adopted, and have opinions about why most internal SDKs fail.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Germany; Portugal; France; United Kingdom; Italy; The Netherlands
The Platform Auth team’s goal is to support our ‘one customer identity’ vision by providing tools, processes, and expertise for our engineering teams to create a unified access management experience while simplifying and standardizing engineering patterns in the space. We are looking for engineers to join our growing team!
What you will be doing:
- Design and build the platform services that power authentication, authorization, and audit across ClickHouse Cloud. This includes a unified RBAC/ReBAC service, token issuance and session handling, and the SDKs that product teams embed to make authorization decision.
- Model permissions and access control primitives (resources, roles, relationships, policies) that work across ClickHouse, SQL Console, ClickPipes, and HyperDX. Ship the libraries and APIs that other engineers build against.
- Implement protocol-level support for SAML, SCIM, OIDC, OAuth2, and MFA/passwordless flows. Own the integrations that make enterprise SSO and provisioning work end to end.
- Build the audit and authorization-decision telemetry pipeline so every access decision is observable, queryable, and surfaceable to customers.
- Partner with product engineering teams to migrate bespoke per-product auth implementations onto the shared platform, and design APIs that make adoption straightforward.
- Carry the platform on-call rotation and own production reliability for systems on the critical path of every customer request.
What you bring along:
- Minimum 4+ years building production backend systems at scale. Comfort with at least one systems language (Go, Rust, C++) and one application language (TypeScript, Python).
- Hands-on experience designing and implementing an authentication or authorization service. Examples include building a token issuer, an OIDC or OAuth2 provider, a policy engine, a permissions model, or an FGA/ReBAC system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar.
- Working knowledge of SAML, SCIM, OIDC, and OAuth2 at the protocol level and are able to implement them.
- Experience designing APIs and SDKs that other engineers depend on, with strong opinions on what makes them adoptable.
- Experience operating distributed systems at scale, including caching strategies, consistency tradeoffs, and multi-region concerns.
- Familiarity with identity vendors (Auth0, WorkOS, AWS/GCP/Azure IAM) as building blocks you've extended or integrated into a larger platform.
- Strong production debugging instincts and a high bar for systems that are easy to develop against.
Bonus:
- You've built or contributed to a Zanzibar-style authorization system, or run an OpenFGA or SpiceDB deployment beyond the demo.
- You've designed a multi-tenant permission model that survived real customer requirements like custom roles, hierarchies, delegation, and ABAC attributes.
- You've shipped an SDK that product teams across an org actually adopted, and have opinions about why most internal SDKs fail.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
adjoe builds technologies behind mobile apps growth and monetization, leading in rewarded advertising with their product Playtime Arcade, connecting advertisers and publishers with over 770 million users annually.
The Cloud Engineering team is responsible for the infrastructure supporting 5.5 billion daily ad requests, ensuring systems stay online, performant, and cost-efficient. They handle 400 million user events daily, traffic spikes of 150,000+ requests per second, and maintain a data lake for data scientists, BI, and real-time ML inference.
The team runs Kubernetes with event-driven autoscaling and Karpenter, manages Kafka clusters for real-time streaming, and provisions infrastructure through Terraform. They prefer open-source alternatives over managed AWS services, using tools like Druid, Airflow, Grafana, Prometheus, Spark, Trino, MLFlow, Jupiter Hub, Elasticsearch, and Fluentbit to maintain a cloud-agnostic architecture. Cost efficiency is a key engineering constraint, including AI-based anomaly detection on infrastructure costs.
Requirements:
— 3+ years in DevOps, SRE, or Platform Engineering.
— Experience designing and operating cloud infrastructure at scale.
— Hands-on experience deploying and managing containerized applications in Kubernetes.
— Experience with Kafka, Druid, Airflow, Spark, Terraform, and Gitlab on Kubernetes clusters.
— Strong understanding of AWS services including EKS, DynamoDB, SNS, SQS, IAM, Lambda.
— Infrastructure as code expertise with Terraform.
— Knowledge of tradeoffs between managed AWS services and open-source alternatives.
— Familiarity with microservice event-driven architecture, including topics, queues, and object storage.
— Ability to support backend teams building high-performance Go services in distributed environments.
— Experience building reliable, fast, predictable, and low-maintenance CI/CD pipelines.
— Comfortable migrating workloads to self-hosted solutions and introducing new infrastructure tools.
Relocation support to Hamburg, Germany is provided for candidates worldwide ready to join the team.
Benefits:
— Work on impactful infrastructure reaching hundreds of millions of users and powering billions of decisions daily.
— Ownership of projects affecting 770 million users.
— Fast-paced environment with multiple daily solution deployments.
— Open problem solving and cross-team collaboration.
— Diverse global team from over 40 countries.
— Positive work culture celebrating wins and daily victories.
adjoe builds technologies behind mobile apps growth and monetization, leading in rewarded advertising with their product Playtime Arcade, connecting advertisers and publishers with over 770 million users annually.
The Cloud Engineering team is responsible for the infrastructure supporting 5.5 billion daily ad requests, ensuring systems stay online, performant, and cost-efficient. They handle 400 million user events daily, traffic spikes of 150,000+ requests per second, and maintain a data lake for data scientists, BI, and real-time ML inference.
The team runs Kubernetes with event-driven autoscaling and Karpenter, manages Kafka clusters for real-time streaming, and provisions infrastructure through Terraform. They prefer open-source alternatives over managed AWS services, using tools like Druid, Airflow, Grafana, Prometheus, Spark, Trino, MLFlow, Jupiter Hub, Elasticsearch, and Fluentbit to maintain a cloud-agnostic architecture. Cost efficiency is a key engineering constraint, including AI-based anomaly detection on infrastructure costs.
Requirements:
— 3+ years in DevOps, SRE, or Platform Engineering.
— Experience designing and operating cloud infrastructure at scale.
— Hands-on experience deploying and managing containerized applications in Kubernetes.
— Experience with Kafka, Druid, Airflow, Spark, Terraform, and Gitlab on Kubernetes clusters.
— Strong understanding of AWS services including EKS, DynamoDB, SNS, SQS, IAM, Lambda.
— Infrastructure as code expertise with Terraform.
— Knowledge of tradeoffs between managed AWS services and open-source alternatives.
— Familiarity with microservice event-driven architecture, including topics, queues, and object storage.
— Ability to support backend teams building high-performance Go services in distributed environments.
— Experience building reliable, fast, predictable, and low-maintenance CI/CD pipelines.
— Comfortable migrating workloads to self-hosted solutions and introducing new infrastructure tools.
Relocation support to Hamburg, Germany is provided for candidates worldwide ready to join the team.
Benefits:
— Work on impactful infrastructure reaching hundreds of millions of users and powering billions of decisions daily.
— Ownership of projects affecting 770 million users.
— Fast-paced environment with multiple daily solution deployments.
— Open problem solving and cross-team collaboration.
— Diverse global team from over 40 countries.
— Positive work culture celebrating wins and daily victories.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a Senior Staff Software Engineer to join the OEX Mobile Growth team — a pure mobile team sitting at the intersection of engineering rigour, consumer growth craft, and product instinct. This is not a feature delivery role. You will sit upstream of requirements, shape initiatives alongside product and business stakeholders, and own the engineering end-to-end on growth bets that move real metrics for millions of users. The ideal profile combines a solid engineering foundation, hands-on growth experience serving mobile users, and the conviction to bring proposals, not just execute them.
What You'll Be Doing
Own the full engineering lifecycle of mobile growth initiatives - from shaping the brief with product and business through to production launch and iteration.
Build and optimise growth systems - including funnel instrumentation, referral mechanics, acquisition loops, and experiment frameworks — directly serving the mobile user base.
Collaborate closely with Product Manager, Business Development, and local market teams across multiple regions to translate commercial goals into concrete, data-backed engineering proposals.
Apply AI coding tools actively in your workflow to accelerate development, improve code quality, and bridge across tech stacks where needed.
Drive technical decision-making on growth infrastructure, articulating trade-offs clearly and defending or revising your positions based on evidence.
Mentor engineers on the team and help establish a culture where engineers bring solutions, not just responses.
What We Look For In You
8+ years of software engineering experience with a track record of shipping production-quality systems at scale.
Hands-on growth engineering experience — funnel optimisation, experiment frameworks, acquisition or referral systems — in a consumer-facing (ToC) product context.
Understanding of mobile users: how they behave, what drives retention and conversion, and how mobile-native growth mechanics differ from web.
Actively uses AI tools as a core part of your engineering workflow — not just for code generation, but for building repeatable workflows and bridging across stacks.
Outspoken and proposal-driven: you come to the table with a point of view, push back when you disagree, and bring data and a counter-proposal rather than just flagging concerns.
Strong cross-functional communication — comfortable working with Product Manager, Business Development, and local markets to align on goals and hold the line on engineering quality.
Data instincts: you think in funnels, know how to instrument what matters, and use metrics to drive decisions.
Nice-To-Haves
Mobile development experience in iOS (Swift/Objective-C) or Android (Kotlin/Java) — or backend experience building growth systems that serve mobile apps directly (e.g. growth APIs, attribution pipelines, notification infrastructure).
Experience with Rust or other systems languages — especially candidates who have recently migrated from mobile-native stacks and are building fluency in backend tooling.
Depth in mobile attribution and MMPs (AppsFlyer, Adjust, SKAdNetwork).
ASO operational experience (App Store Connect, Google Play Console).
Experience building referral systems, k-factor mechanics, or anti-fraud layers.
Background in fintech, crypto, or regulated consumer financial products.
Experience operating across US, EEA, and APAC markets.
A/B experiment framework ownership at meaningful scale.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote
WordPress VIP
is the world’s leading enterprise content management platform. We help the world’s largest companies—including Meta, Salesforce, and Disney—create innovative digital experiences with WordPress.
We are hiring a Director of Professional Services to run our Professional Services delivery organization. You will own the day-to-day operation of a team that handles migrations, implementations, and custom engagements for some of the most complex enterprise WordPress deployments in the world. The role reports to the VP of Customer Experience (CX) as part of the CX Senior Leadership Team.
You’re walking into a team with real delivery capability and an established customer base. The work now is sharper: a tighter service menu, faster time-to-value, a delivery model that can flex to what enterprise customers actually need—and an organization that increasingly runs on AI. Professional Services at WordPress VIP is a revenue-generating business. The person in this seat owns that commercial result, not just the delivery quality behind it.
Responsibilities
Build an agentic Professional Services organization—one where AI augments delivery, accelerates time-to-value, and creates capacity for higher-complexity work.
Build Professional Services into a growth lever: identify expansion opportunities within active engagements, and partner with Account Management and Sales to turn delivery relationships into commercial ones.
Lead a Professional Services team of engineers and delivery managers, delivering migrations, implementations, and custom engagements for enterprise customers.
Own delivery quality end-to-end: project health, escalation management, customer outcomes, and on-time, on-scope execution.
Build and maintain a clear menu of established service offerings, so Sales can sell them, customers can buy them, and the team can deliver them consistently.
Meet customers where they are. Not every engagement fits a playbook, and this role requires the judgment to scope and run custom work without losing the thread back to repeatable delivery.
Help set the strategic direction for Professional Services as part of the Customer Experience Senior Leadership Team, and translate it into an operating plan that the team can execute.
Help differentiate WordPress VIP’s services offering in the market: define what makes Professional Services at WordPress VIP distinct from what a customer could get elsewhere, and build the proof points behind it.
Partner with Sales & Accounts to scope and price engagements accurately, and own the hand-off from close to delivery.
Partner with Product, Support, and Account Management on feedback loops that continually improve WordPress VIP’s platform and services.
Represent Professional Services credibly with senior internal and external stakeholders, including customer executives, on complex or at-risk engagements.
Experience
8+ years of leadership experience in Professional Services, implementation, or technical consulting. Direct experience leading a Professional Services or delivery organization is required.
5+ years delivering services for enterprise SaaS or PaaS customers, ideally involving large-scale migrations or custom development.
Experience building a services portfolio—defining offerings, pricing them, and making them repeatable without killing the flexibility that enterprise customers need.
Experience working the full commercial loop—not just delivery, but scoping with Sales, pricing engagements, identifying expansion, and tying Professional Services outcomes to retention and revenue.
Comfortable operating in or alongside an AI-augmented delivery model. What we need is genuine fluency with how AI changes the work—not just awareness that it exists.
Demonstrated ability to engage with executive stakeholders, both internal and external.
Proven track record of performance management within a team, working closely with individual contributors, leads, and HR partners.
How you work
Operator first.
You hold the strategy in your head and still show up for the delivery details. More do than say.
Commercially accountable.
You think about Professional Services as a business, not a function. You know your revenue number, you know your margin, and you can talk about both with the same fluency you bring to delivery.
Strong, persuasive communicator.
You can scope a hard engagement, write clearly under pressure, and hold executive attention without overstating your case.
Coach, not just a manager.
You develop practitioners into delivery leads. You give direct feedback. You’ll step in when something must be done a certain way, and you know when not to.
Strategic and grounded.
You can recommend a services portfolio direction, and also tell a project manager exactly where their engagement is going wrong.
Compensation and Benefits
Salary range: $130,000 - $190,000 USD
. Please note that salary ranges are global, regardless of location, and we pay in local currency.
We’re currently considering candidates based in the Americas and Europe at this time.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-Remote
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Cairo, Egypt; New Delhi, India; Dubai, United Arab Emirates; Amman, Jordan; Casablanca, Morocco; Riyadh, Saudi Arabia
About The Role
Müller's Solutions is looking for a senior SAP Supply Chain and Procurement consultant to own the Source-to-Pay and inventory management workstream on a S/4HANA Cloud Public Edition implementation for a major trading group in the Kingdom of Saudi Arabia. This is a broad, senior generalist role — you will be the single specialist covering procurement, supplier management, and core inventory processes across 4 legal entities.
You will work primarily offshore, joining the client onsite in Riyadh for key Fit-to-Standard workshops, UAT, and go-live. You'll partner closely with the Finance and Integration workstreams, since procurement processes touch both heavily in this engagement.
What You'll Own
— Fit-to-Standard workshops covering procurement and inventory processes, translating client requirements into standard S/4HANA Cloud configuration.
— End-to-end configuration of purchase requisitions, purchase orders, and goods receipt workflows.
— Supplier master data setup, purchasing contracts, and supplier evaluation and performance monitoring.
— Core inventory and stock management configuration across all 4 legal entities.
— The integration design touchpoints between Procurement (MM) and Finance (FI), working closely with the Finance Lead.
— Data migration scope for vendor master records and open purchase orders, in coordination with the Data Migration Consultant.
— End-user training delivery for procurement and inventory users during the Deploy phase.
Requirements
— 5+ years of SAP MM / Supply Chain consulting experience, with at least one full-cycle implementation as lead consultant.
— Hands-on configuration experience in SAP S/4HANA Cloud Public Edition procurement processes.
— Strong, demonstrable knowledge of the full Source-to-Pay process — from requisition through invoice settlement.
— Practical experience with basic warehouse and inventory management configuration.
— Comfort working independently across a broad scope, without a large team of specialists to lean on.
— Solid understanding of MM-FI integration points: goods receipt, invoice verification, accruals.
Preferred
— Prior project experience in the KSA market, with familiarity around local procurement and supplier practices.
— Exposure to intercompany stock transfer and subcontracting processes.
— Working knowledge of Arabic, written or spoken.
— Experience in trading, distribution, or bulk commodities client environments.
УдалённоCairo, Egypt; New Delhi, India; Dubai, United Arab Emirates; Amman, Jordan; Casablanca, Morocco; Riyadh, Saudi Arabia
Location: Riyadh, Saudi Arabia; Cairo, Egypt; New Delhi, India; Dubai, United Arab Emirates
About the Role:
We are looking for a senior SAP Finance consultant with deep S/4HANA Cloud expertise and mandatory ZATCA Phase 2 experience to lead the Finance workstream for a KSA-based client. This is the most critical functional role on the program.
Key Responsibilities
Lead Fit-to-Standard workshops for all Finance processes
Configure GL, AP, AR, Asset Accounting across 4 company codes
Own ZATCA Phase 2 e-invoicing compliance end-to-end
Design and configure multi-legal-entity financial structure
Lead data migration for financial master data and open items
Support UAT and resolve finance-related issues during go-live
Coordinate with CO consultant on cross-functional finance topics
Requirements
7+ years SAP FI consulting experience
Minimum 2 S/4HANA Cloud Public Edition implementations
ZATCA Phase 2 clearance model go-live is mandatory
— candidates without this will not be considered
Strong knowledge of IFRS and multi-company code configuration
Experience with cash management, bank integration, and advanced payment processing
SAP Fiori Finance apps configuration experience
KSA market experience strongly preferred
leadRiyadh, Saudi Arabia; Cairo, Egypt; New Delhi, India; Dubai, United Arab Emirates
Location: Riyadh, Saudi Arabia; New Delhi, India; Dubai, United Arab Emirates; Cairo, Egypt
About The Role
Müller's Solutions is looking for a senior, hands-on Project Manager to lead the delivery of a SAP S/4HANA Cloud Public Edition implementation for a major trading group based in the Kingdom of Saudi Arabia. You will take full ownership of a multi-legal-entity Finance and Supply Chain transformation — from Fit-to-Standard workshops through go-live and hypercare — working at the intersection of our client's leadership and a hybrid onsite/offshore delivery team.
This is a high-visibility role within our Middle East practice. You will report directly to the Managing Director and act as the single point of accountability for scope, schedule, budget, and client satisfaction throughout the engagement.
What You'll Own
— End-to-end delivery of the S/4HANA Cloud Public Edition program using SAP ACTIVATE methodology, from Prepare through Run.
— A delivery team spanning Finance, Supply Chain, Integration, Data Migration, and Training — coordinating onsite and offshore workstreams as one team.
— The project plan, RAID log, budget tracking, and resourcing decisions across all phases.
— Executive-level reporting and steering committee facilitation with client leadership across 4 legal entities.
— Scope governance and change request management, protecting both project quality and commercial margin.
— Cutover planning, go-live readiness, and hypercare oversight — ensuring the client lands the system successfully.
— Coordination of ZATCA Phase 2 compliance milestones with the Finance workstream lead.
Requirements
— 8+ years of SAP project management experience, with full lifecycle accountability.
— A minimum of 3 completed SAP S/4HANA Cloud Public Edition go-lives as lead Project Manager.
— SAP ACTIVATE methodology certification.
— Demonstrated experience managing multi-legal-entity SAP deployments within the Kingdom of Saudi Arabia.
— Confident, polished stakeholder management with C-level and finance leadership in Arabic-speaking business environments.
— A track record of holding scope, budget, and timeline discipline on fixed-price or milestone-based engagements.
Preferred
— PMP or PRINCE2 certification.
— Prior experience in trading, distribution, or manufacturing client environments.
— Familiarity with SAP Integration Suite and BTP-based integration landscapes.
Benefits
— Work on flagship Cloud ERP transformations for some of the region's most respected enterprises, backed by a multi-vendor partner ecosystem spanning SAP, ServiceNow, OpenText, BMC, Boomi, and Red Hat.
— A Berlin-headquartered firm with genuine regional depth — offices in Riyadh, Dubai, Cairo, and Casablanca, and an offshore delivery model that lets you focus on what matters most: the client.
— Direct visibility and access to senior leadership — your impact on client outcomes is seen and valued, not buried in a large delivery hierarchy.
— A culture that rewards ownership: you scope it, you lead it, you're credited for it.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a role focused on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve collaboration across numerous backend, infrastructure, and security teams and cross-functional stakeholders, prioritization, decision-making, tracking execution, and driving operational excellence. We're looking for someone that can work in a TPM greenspace environment and is passionate about people, technology, and program management. Progress over process is our mantra.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact
Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2)
Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery
Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering
Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies
Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies
Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability
Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders
We’d love to hear from you if you have:
8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar)
Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - with the ability to reason across org-level goals, architectural trade-offs, and component-level details
Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services
Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments
Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications
While it’s not required, it’s an added plus if you also have:
A track record of setting up and scaling TPM functions or program management practices within an engineering organization
Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management)
Infrastructure incident management and analysis experience
Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google)
Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$185,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Dubai, United Arab Emirates
Müller's Solutions is seeking a skilled Privileged Access Management (PAM) Engineer to design, implement, and manage PAM solutions, ensuring secure access to critical systems and compliance with policies. The ideal candidate has hands-on experience with Delinea products such as Secret Server, Privilege Manager (EPM), Remote Access Service (PRA), and capabilities in password management, session monitoring, and privileged account governance. They will collaborate with infrastructure, security, application, and operations teams to maintain PAM controls aligned with cybersecurity best practices.
Key Responsibilities:
Design, deploy, and maintain Delinea PAM solutions to secure privileged accounts across the enterprise.
Develop and enforce privileged access policies ensuring compliance with security standards.
Monitor access activities, analyze logs, and respond to security incidents.
Collaborate with IT, security, and audit teams to implement access controls and workflows.
Perform regular audits of privileged accounts to identify and mitigate risks.
Provide technical support, training, and documentation for PAM tools and best practices.
Integrate Delinea PAM with Microsoft Active Directory, Entra ID, LDAP, MFA, SIEM, and ITSM platforms.
Automate account onboarding, configure APIs, connectors, and support scripting for PAM administration.
Conduct discovery, onboarding, and migration of privileged accounts from legacy systems.
Implement PAM controls aligned with cybersecurity frameworks; support audit and compliance efforts.
Provide Level 2/3 support, troubleshoot issues, monitor platform performance, and participate in on-call duties.
Develop HLD/LLD documentation, implementation guides, SOPs, and conduct knowledge transfer sessions.
Requirements
Requirements:
Mandatory
• Minimum 5-8 years of IT/Cybersecurity experience.
• Minimum 3 years hands-on experience with Delinea PAM solutions.
• Experience implementing PAM solutions in large enterprise environments.
• Experience with Active Directory, MFA, and Identity integrations.
• Experience onboarding privileged accounts across Windows, Linux, databases, network devices, and
applications.
Education
• Bachelor's Degree in Computer Science, Information Technology, Cyber Security, or related field.
Certifications (Preferred)
At least one of the following:
• Delinea Certified Administrator (Preferred)
• Delinea Secret Server Certification
• Delinea Privilege Manager Certification
• Microsoft Certified Certifications
• CISSP (Preferred)
• CISM (Preferred)
• Security+ (Preferred)
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Prague, Czechia
We are looking for a PMO professional to support a large-scale cross-market transformation program, ensuring strong governance, integrated planning, RAID management, and high-quality reporting across multiple workstreams.
Requirements
5+ years’ experience supporting large, complex programs end-to-end, ideally in a consulting, transformation, or cross-market environment, preferably with a focus on commercial and / or pharma industry experience.
Strong program and PMO skillset including planning, RAID management, reporting, governance, and structured delivery in all types of environments (waterfall, agile or hybrid) mostly with virtual teams.
Hands-on experience with Agile/SAFe delivery environments and business squad -> product -> IT delivery models.
Proficiency in PMO tools & proven ability to collaborate across diverse functions and manage senior stakeholders.
Strong analytical, communication, and problem-solving skills.
Minimum of a bachelor’s degree, preferably in science, engineering, business administration, or economics
Responsibilities:
Scope, design, and structure priority programs, translating business needs into clear plans, deliverables, and outcomes.
Lead and coordinate cross functional and cross market teams to deliver strategic initiatives through robust execution
Define and embed program governance, including leadership forums, workstream reviews, decision making criteria, calendar & agenda setting, pre-read preparation and tracking follow-up actions.
Maintain the Integrated Master Plan, ensuring visibility on milestones, dependencies, release timelines, and rollout activities.
Manage RAID and risk frameworks, drive proactive risk management, issue resolution, and ensure effective dependency management across teams.
Track market readiness and rollout progress including all key checkpoints including testing, data migration, and deployment preparation in collaboration with program leads and change and communication leads.
Provide high quality reporting and insights through dashboards, KPIs, and status updates for leadership.
Candidates must declare criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Location: Tokyo, Japan
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a Forward Deployed Engineer on Notion’s Services team, you will lead the hands on technical delivery of our most complex customer engagements. You will design, build, and deploy production ready solutions that help enterprise customers integrate Notion as the operating layer for their business.
You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments. This includes writing and maintaining custom code, designing and deploying production-grade custom agents and AI workflows with MCP, Agent APIs, and Notion’s automation and execution infrastructure, building data pipelines and resolving complex challenges around scale, permissions, and governance.
You’ll embed with enterprise customers to design and build solutions that integrate Notion deeply into their technical and operational environments.
This is a customer-facing engineering role for someone who is comfortable writing code, debugging technical issues, explaining tradeoffs to stakeholders, and turning ambiguous customer problems into scalable technical solutions. Your work will help shape best practices for how we support complex customer needs and ensure Notion’s platform is ready for scale.
This role is based in Tokyo, Japan. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We're looking for someone who's excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE
- Own the hands-on technical delivery of customer engagements, including deep technical discovery, requirements gathering, solution design, and end to end implementation.
- Act as a trusted technical advisor, helping customers make informed architectural decisions and identify opportunities to expand and deepen their use of Notion.
- Design, build, and operate custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.
- Lead the design and execution of large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, and post-migration optimization.
- Work directly with customer engineering, IT, security and business stakeholders to gather technical requirements, identify constraints, evaluate feasibility, and make sound architectural decisions that maximizes the value of Notion within their broader technical ecosystem.
- Troubleshoot complex implementation issues across APIs, integrations, automation logic, data quality, permissions, authentication, system limits, and customer specific environments.
- Design and operate feedback loops with Product, CX, and Engineering, translating real-world implementation challenges into actionable insights, technical requirements, and tooling improvements that directly influence Notion’s Product Roadmap and our Customers.
- Build reusable technical assets, including migration tooling, integration patterns, reference implementations, discovery frameworks, technical standards, scripts, and internal delivery tooling.
- Help define how Services delivers complex technical implementations at scale by improving methodologies, scoping artifacts, build patterns, technical documentation and engineering best practices.
SKILLS YOU'LL NEED TO BRING
- 5+ years of experience in customer-facing or forward deployed engineering role or a similar hands-on technical role.
- Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python and comfort with writing production-quality code in customer-facing or internal engineering contexts.
- Hands-on experience with APIs and data integration.
- Ability to lead technical discovery with customers, assess feasibility, identify risks, scope technical work, estimate effort, and translate ambiguous requirements into an executable plan.
- Strong debugging and problem-solving skills, with the ability to isolate root causes across code, APIs, permissions, integrations and customer specific configuration.
- Strong written and verbal communication skills, with the ability to engage both technical and business audiences effectively.
- A track record of delivering customer value by translating technical challenges into solutions that drive outcomes for customers at scale.
NICE TO HAVES
- Experience working in professional services, preferably in a startup or high-growth environment.
- Experience deploying AI agents autonomously in complex coding or business workflows.
- Experience designing or implementing AI-powered workflows, including work with MCPs, APIs, LLM applications, prompt engineering, retrieval/RAG systems or workflow orchestration.
- Background in developing technical frameworks, discovery methodologies, or internal tooling from the ground up.
- Experience with ETL/ELT workflows, data transformation, schema mapping, validation scripts, or large-scale content migration tooling.
- Strong history of collaboration with product and engineering teams, including influencing roadmaps or architectural decisions.
- Experience supporting pre-sales or early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, and building prototypes or custom scripts to validate approaches.
- Strong track record of successful enterprise customer implementations.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the UK
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In the UK
,
the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
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