Задачи: Вести людей и команду: регулярные 1:1, развитие, обратная связь, рост инженерной планки; Планировать delivery вместе с продуктом/аналитикой: приоритеты, декомпозиция, оценки, риски, прогнозируемость;
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic manages one of the largest and fastest-growing infrastructure fleets in the industry — spanning multiple accelerator families, cpu families and clouds. The Capacity Engineering team is responsible for making sure all our infrastructure resources are accounted for, well-utilized, and efficiently allocated. We own the data, tooling, and operational systems that let Anthropic plan, measure, and maximize utilization across first-party and third-party compute.
As an engineer on Capacity Engineering, you will build the production systems that power this work: data pipelines that ingest and normalize telemetry from heterogeneous cloud environments, observability tooling that gives the org real-time visibility into fleet health, and performance instrumentation that measures how efficiently every major workload uses the hardware it’s running on. You will be expected to write production-quality code every day, operate alongside Kubernetes-native infrastructure at meaningful scale, and directly influence decisions around one of Anthropic’s largest areas of spend.
You’ll collaborate closely with research engineering, infrastructure, inference, and finance teams. The work requires someone who can move between data engineering, systems engineering, and observability with comfort — and who thrives in a high-autonomy, high-ambiguity environment.
This is a pipeline role feeding four areas.
Depending on your background and business priority, you’ll focus primarily in one, but the boundaries are fluid and the problems overlap:
Data platform
Pipelines that ingest occupancy and utilization telemetry from Kubernetes clusters, normalize billing and usage across cloud providers, and serve the BigQuery tables the rest of the org queries against. Correctness, completeness, and latency are the job, not a footnote. Consumers range from research engineers to finance to leadership, so it's product work as much as engineering: defining schema contracts, making data discoverable, and figuring out what people actually need.
Planning
Knowing what the fleet has, where it's going, and what's in the way. Making the state of the fleet legible and actionable in real time: cluster health tooling, capacity planning platforms, alerting on occupancy drops and allocation problems, and systemic fixes to scheduling and fragmentation. Kubernetes operations on one side, cross-team coordination on the other.
Efficiency
Measuring and improving how effectively every major workload uses the hardware it runs on. Instrumenting utilization across training, inference, and eval systems, building benchmarking infrastructure, establishing per-config baselines, and working directly with system-owning teams to close the gaps. The metric has to be good enough that the team on the hook for it agrees with the number.
Attribution and forecasting
Connecting what the fleet costs to what the business is doing with it. Reconciling CSP billing exports against vendor telemetry and internal systems with mismatched schemas, attributing spend to the workloads and teams that generate it, and turning inference demand signals and research roadmaps into a defensible compute plan. Efficiency metrics have to survive contact with finance: stripped of pure demand and unit-price effects, reproducible month over month, and legible to a CFO.
Key responsibilities
Build the planning and allocation stack — the tools leadership uses to allocate capacity, teams use to plan against their allocations, and the scheduler enforces. Cross-region and cross-provider placement, guardrails, queueing, occupancy KPIs.
Drive the efficiency programs: stranding and rightsizing, unused capacity recovery, and job-level utilization across training, inference, and eval. Establish per-config baselines and work with system-owning teams to close the gaps. Utilization improvements are worth enormous sums at our scale.
Own attribution and forecasting — reconcile billing across ten-plus providers against telemetry and internal systems, attribute spend to the workloads that generate it, and turn demand signals and research roadmaps into a defensible compute plan and supply pipeline.
Build the data platform underneath all of it: pipelines ingesting occupancy, utilization, and cost from a rapidly diversifying fleet into BigQuery, with real ownership of completeness, latency SLOs, and gap detection. Every new provider is a net-new integration.
Operate Kubernetes-native systems at scale — collection agents, workload labeling, and the taint/reservation/scheduling behavior that determines what capacity is actually usable.
Treat the output as a product, not a pipeline. Gather your own requirements, define schema contracts, and design for consumers ranging from research engineers to a CFO — including on-call and SLOs, because these surfaces are load-bearing for the company.
What you bring
A strong track record building and operating production systems. This is a hands-on engineering role with a devops flavor.
Python and SQL at production quality. Most pipeline code is Python; the presentation layer is BigQuery SQL, including table-valued functions and views. Both need to be idiomatic, well-tested, and maintainable.
Deep experience with at least one major cloud provider (Amazon Web Services, Google Cloud, or Microsoft Azure) and its operations
Experience with observability tooling stack, including Prometheus, PromQL, and Grafana, including writing recording rules and building monitoring that engineering teams rely on.
Ability to gather your own requirements and work across organizational boundaries in an ambiguous environment with limited direction.
Preferred qualifications
Experience with capacity planning, resource management, or cost attribution systems at a hyperscaler or in a large-scale machine learning environment. Time spent in product engineering and developer experience absolutely counts here.
Scheduling and packing efficiency experience, or profiling-driven optimization of large distributed workloads.
Multi-cloud data ingestion experience, especially normalizing billing exports, reservation APIs, on-demand capacity reservations, commitments, and vendor telemetry from providers with different billing arrangements.
Total cost of ownership and forecasting experience, including decomposing whether infrastructure growth is causal or correlated with business drivers.
Accelerator infrastructure familiarity. GPU metrics (DCGM), TPU utilization, Trainium power and utilization metrics, or experience with machine learning training and inference systems at the hardware level.
Experience building internal data products with self-service access, schema contracts, API serving, documentation, and discoverability. Not just pipelines, but thinking about how the data gets consumed.
Storage efficiency, retention, and lifecycle program experience at exabyte scale.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity:
Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise.
The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculations, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts.
This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana Cloud scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana Labs also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope.
What You’ll Be Doing:
The Usage squad owns the essential systems driving Grafana's business operations and customer usage calculations. Our domain encompasses maintaining the billing engine responsible for customer usage calculation, cost management and billing applications, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the customer user portal.
Our work sits at the intersection of product, platform, and business operations. We build full-stack web applications, customer portals, backend services, APIs, and data integrations across internal Grafana platforms and third-party systems like NetSuite and Salesforce. When this domain works well, customers get clear usage visibility, reliable billing, and seamless account management workflows. This role is about 75% FrontEnd and 25% BackEnd.
Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services that power core customer usage and billing workflows
Build and maintain backend APIs (Golang, Node.js) and intuitive user interfaces using modern frontend technologies (TypeScript, React)
Design and maintain integrations between Grafana systems and external business platforms such as NetSuite, Salesforce, and cloud marketplaces (AWS, Azure, GCP)
Develop and automate business logic for customer usage metering, pricing structures, promotions, and billing reconciliation
Collaborate across product management, DealOps, GTM, Support, and adjacent AppCore squads to deliver robust end-to-end features
Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve system observability and operational resilience
Provide technical leadership and mentorship to engineers while shaping pragmatic solutions for complex systems challenges
Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations
You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks
What Makes You a Great Fit:
At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe.
We are seeking a Staff FullStack Engineer who thrives on building production systems where correctness, scalability, and user experience are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain.
You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams.
Some things you might be expected to do could include:
Writing efficient, readable, and easy to maintain code
Designing new microservices or systems
Collaborating with teammates and other departments to reach consensus on proposed solutions
Coordinating with product and UX when needed
Responding to customer requests and feedback
When ready, participating in our follow-the-sun OnCall rotation
Participating in team decisions, such as roadmap planning and prioritization
Requirements:
You have at least 1 year of fully remote work experience
You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g. scalability, multi-tenancy, data isolation, HA, …)
Strong professional experience with backend technologies (Golang, Node.js) as well as modern frontend web development (TypeScript, React)
Care deeply about developer and user experience and the quality of the products that you work on
Have some experience with delivering projects from gathering requirements, and brainstorming ideas to shipping a product to the customer’s hands in a self-driven way
You write clean, robust, well-tested software that other engineers can understand, operate, and maintain
Have experience with mentoring junior engineers in a collaborative but asynchronous environment
Can take on complex challenges and break them down to achieve tight learning loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
You are willing to work across teams. Your work has to be aligned with the needs of other squads and external stakeholders. You make your plans transparent, bring stakeholders on board, and are open to feedback and suggestions
Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)
Bonus Points For:
Experience with high-volume usage metering, billing engines, or customer-facing cost management applications
Experience designing, building, and maintaining integrations with third-party business systems (e.g., NetSuite, Salesforce, Cloud Marketplaces)
Experience with frontend component libraries, design systems, and modern CSS-in-JS tooling
Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and SaaS provisioning/tenancy patterns
Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems
Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Роль и зона ответственности: Роль Team Lead Go нужна, чтобы усилить лидерство Go-команды: вести людей и delivery, улучшать архитектуру и качество, повышать предсказуемость delivery, управлять техдолгом и инцидентами, развивать инженерные практики и людей. Задачи: Вести людей и команду: регулярные 1:1, развитие, обратная связь, рост инженерной планки;
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States; Charlotte; Chicago; Seattle; Austin; Atlanta; New York; Boston; San Francisco
Workplace: Remote
ClickHouse Cloud, the fully managed version of the open source ClickHouse database, is available on AWS, GCP, and Azure. Customers can purchase directly from ClickHouse or through the cloud marketplaces. Billing is how every ClickHouse product reaches customers and shows up in our financials. As we add new products and new ways to buy, we are investing in our billing platform to scale with them. As Senior Product Manager for Billing and Marketplaces, you will own a key area of that work and report to the Director of Product Management, Billing and Marketplaces.
YOU WILL:
- Own the roadmap, execution, and launches for a key area of billing or marketplaces (for example metering and pricing, prepaid commit, or a cloud marketplace), working alongside engineering leads, Finance, and Sales Ops.
- Scope features with engineering, turn them into a clear near-term roadmap, and track them through to launch.
- Improve our prepaid commit capabilities, including customer-specific rate cards, contract changes and rollovers, customer-facing balance visibility, and spend alerts.
- Drive our cloud marketplace integrations across AWS, GCP, and Azure, including private offers, usage reporting, and subscription linking.
- Improve payment and collections flows, including dunning and delinquency handling, so customers are billed accurately and service is not interrupted by avoidable billing issues.
- Lead billing launches for new products and pricing models in partnership with Product Marketing, Sales, and Support.
- Serve as a subject matter expert on how customers are billed across the company.
YOU BRING:
- 7+ years of product management experience, including 3+ years owning billing, metering, payments, or commercial platforms for a cloud or usage-based product.
- Solid understanding of usage-based pricing, prepaid credits, and committed spend contracts, and how they translate into systems, invoices, and revenue.
- Hands-on experience with AWS, GCP, or Azure marketplaces, including private offers, co-sell, and metering APIs.
- Familiarity with payments across card, invoice, and marketplace channels, including dunning and delinquency flows.
- Working knowledge of order-to-cash, including invoicing, tax, multi-currency, and revenue recognition.
- Experience with third-party billing and payment platforms, such as Stripe or a usage-based billing vendor.
- A track record of independently leading complex projects across engineering, Finance, and go-to-market teams, from scoping through launch.
- Strong written and verbal communication, including presenting trade-offs to product and engineering leadership and explaining billing concepts to non-technical audiences.
BONUS POINTS:
- Experience at an infrastructure, database, or developer platform company.
- Comfortable going deep with engineers on event-driven architectures, data pipelines, and idempotency, and fluent enough in SQL to analyze billing data yourself.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Europe; Portugal; France; United Kingdom; Italy; Israel; The Netherlands
Workplace: Hybrid
ClickHouse Cloud, the fully managed version of the open source ClickHouse database, is available on AWS, GCP, and Azure. Customers can purchase directly from ClickHouse or through the cloud marketplaces. Billing is how every ClickHouse product reaches customers and shows up in our financials. As we add new products and new ways to buy, we are investing in our billing platform to scale with them. As Senior Product Manager for Billing and Marketplaces, you will own a key area of that work and report to the Director of Product Management, Billing and Marketplaces.
YOU WILL:
- Own the roadmap, execution, and launches for a key area of billing or marketplaces (for example metering and pricing, prepaid commit, or a cloud marketplace), working alongside engineering leads, Finance, and Sales Ops.
- Scope features with engineering, turn them into a clear near-term roadmap, and track them through to launch.
- Improve our prepaid commit capabilities, including customer-specific rate cards, contract changes and rollovers, customer-facing balance visibility, and spend alerts.
- Drive our cloud marketplace integrations across AWS, GCP, and Azure, including private offers, usage reporting, and subscription linking.
- Improve payment and collections flows, including dunning and delinquency handling, so customers are billed accurately and service is not interrupted by avoidable billing issues.
- Lead billing launches for new products and pricing models in partnership with Product Marketing, Sales, and Support.
- Serve as a subject matter expert on how customers are billed across the company.
YOU BRING:
- 7+ years of product management experience, including 3+ years owning billing, metering, payments, or commercial platforms for a cloud or usage-based product.
- Solid understanding of usage-based pricing, prepaid credits, and committed spend contracts, and how they translate into systems, invoices, and revenue.
- Hands-on experience with AWS, GCP, or Azure marketplaces, including private offers, co-sell, and metering APIs.
- Familiarity with payments across card, invoice, and marketplace channels, including dunning and delinquency flows.
- Working knowledge of order-to-cash, including invoicing, tax, multi-currency, and revenue recognition.
- Experience with third-party billing and payment platforms, such as Stripe or a usage-based billing vendor.
- A track record of independently leading complex projects across engineering, Finance, and go-to-market teams, from scoping through launch.
- Strong written and verbal communication, including presenting trade-offs to product and engineering leadership and explaining billing concepts to non-technical audiences.
BONUS POINTS:
- Experience at an infrastructure, database, or developer platform company.
- Comfortable going deep with engineers on event-driven architectures, data pipelines, and idempotency, and fluent enough in SQL to analyze billing data yourself.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Europe; Portugal; France; United Kingdom; Spain; Israel; The Netherlands
Workplace: Hybrid
ClickHouse Cloud, the fully managed version of the open source ClickHouse database, is available on AWS, GCP, and Azure. Customers can purchase directly from ClickHouse or through the cloud marketplaces. Billing is how every ClickHouse product reaches customers and shows up in our financials. As we add new products and new ways to buy, we are investing in our billing platform to scale with them. As Principal Product Manager for Billing and Marketplaces, you will lead that work and report to the Director of Product Management, Billing and Marketplaces.
WHAT YOU WILL DO:
- Own the multi-year vision, strategy, and roadmap for billing, from usage metering through invoicing, payments, and revenue recognition, working alongside the product managers and engineering leads of our metering and pricing, billing platform, and payments teams.
- Evolve our metering and pricing foundation into a single metrics pipeline that new products can reuse, where the same metric can be priced differently by product and tier, and only net-new metrics need code changes.
- Evolve our prepaid commit capabilities, with flexibility for customer-specific rate cards or metric-level discounts, contract changes and rollovers, and customer-facing balance visibility and spend alerts.
- Own our cloud marketplace strategy and integrations across AWS, GCP, and Azure, including private offers, usage reporting, and subscription linking.
- Lead the evaluation of billing architecture, from build versus buy decisions and POCs through migration plans and a clear recommendation to senior leadership.
- Give Finance, Data, and Sales Ops systems they can trust, including ERP and revenue recognition sync, period close, audit controls, and SOX and SOC 2 readiness.
- Partner with product teams, Product Marketing, Sales, and Support to launch billing for new products and pricing models, and serve as the company's subject matter expert on how customers are billed.
- Mentor other product managers and help build the team.
ABOUT YOU:
- 10+ years of product management experience, including 5+ years owning billing, metering, payments, or commercial platforms for a cloud or usage-based product.
- Deep expertise in usage-based pricing, prepaid credits, and committed spend contracts, and in how they translate into systems, invoices, and revenue.
- Hands-on experience with AWS, GCP, or Azure marketplaces, including private offers, co-sell, entitlements, metering APIs, and disbursements.
- Familiarity with payments across card, invoice, marketplace, and partner channels, including dunning and delinquency flows, fraud detection, and payment notifications.
- Strong understanding of order-to-cash, including invoicing, payment processing, tax, multi-currency, ERP integration, and revenue recognition.
- Experience with third-party billing and payment platforms, such as Stripe or a usage-based billing vendor.
- A track record of designing and maturing a product area from v1 and leading complex programs across engineering, Finance, and go-to-market teams.
- Excellent written and verbal communication, including presenting trade-offs to executives and explaining billing concepts to non-technical audiences.
BONUS POINTS:
- Experience at an infrastructure, database, or developer platform company.
- Comfortable going deep with engineers on event-driven architectures, data pipelines, and idempotency, and fluent enough in SQL to analyze billing data yourself.
- Speaking or published thought leadership on usage-based pricing, billing, or cloud marketplaces.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States; Charlotte; Chicago; Seattle; Austin; Atlanta; New York; Boston; Columbus; San Francisco; Dallas
Workplace: Remote
ClickHouse Cloud, the fully managed version of the open source ClickHouse database, is available on AWS, GCP, and Azure. Customers can purchase directly from ClickHouse or through the cloud marketplaces. Billing is how every ClickHouse product reaches customers and shows up in our financials. As we add new products and new ways to buy, we are investing in our billing platform to scale with them. As Principal Product Manager for Billing and Marketplaces, you will lead that work and report to the Director of Product Management, Billing and Marketplaces.
WHAT YOU WILL DO:
- Own the multi-year vision, strategy, and roadmap for billing, from usage metering through invoicing, payments, and revenue recognition, working alongside the product managers and engineering leads of our metering and pricing, billing platform, and payments teams.
- Evolve our metering and pricing foundation into a single metrics pipeline that new products can reuse, where the same metric can be priced differently by product and tier, and only net-new metrics need code changes.
- Evolve our prepaid commit capabilities, with flexibility for customer-specific rate cards or metric-level discounts, contract changes and rollovers, and customer-facing balance visibility and spend alerts.
- Own our cloud marketplace strategy and integrations across AWS, GCP, and Azure, including private offers, usage reporting, and subscription linking.
- Lead the evaluation of billing architecture, from build versus buy decisions and POCs through migration plans and a clear recommendation to senior leadership.
- Give Finance, Data, and Sales Ops systems they can trust, including ERP and revenue recognition sync, period close, audit controls, and SOX and SOC 2 readiness.
- Partner with product teams, Product Marketing, Sales, and Support to launch billing for new products and pricing models, and serve as the company's subject matter expert on how customers are billed.
- Mentor other product managers and help build the team.
ABOUT YOU:
- 10+ years of product management experience, including 5+ years owning billing, metering, payments, or commercial platforms for a cloud or usage-based product.
- Deep expertise in usage-based pricing, prepaid credits, and committed spend contracts, and in how they translate into systems, invoices, and revenue.
- Hands-on experience with AWS, GCP, or Azure marketplaces, including private offers, co-sell, entitlements, metering APIs, and disbursements.
- Familiarity with payments across card, invoice, marketplace, and partner channels, including dunning and delinquency flows, fraud detection, and payment notifications.
- Strong understanding of order-to-cash, including invoicing, payment processing, tax, multi-currency, ERP integration, and revenue recognition.
- Experience with third-party billing and payment platforms, such as Stripe or a usage-based billing vendor.
- A track record of designing and maturing a product area from v1 and leading complex programs across engineering, Finance, and go-to-market teams.
- Excellent written and verbal communication, including presenting trade-offs to executives and explaining billing concepts to non-technical audiences.
BONUS POINTS:
- Experience at an infrastructure, database, or developer platform company.
- Comfortable going deep with engineers on event-driven architectures, data pipelines, and idempotency, and fluent enough in SQL to analyze billing data yourself.
- Speaking or published thought leadership on usage-based pricing, billing, or cloud marketplaces.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote, Brazil
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an
Strategic Account Executive
, you’ll help expand GitLab’s presence across the Public Sector in Brazil by building trusted relationships with senior leaders at large organizations and guiding them through complex platform decisions. You’ll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you’ll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the Brazilian market.
You’ll work across pre-sales, post-sales, partner, marketing, and support teams, and we’ll rely on you to bring strong account leadership, customer outcomes, and clear communication in
English and Portuguese
. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you’ll do
Lead strategic account activity for prospects and customers across the Public Sector in Brazil, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within Public Sector accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab’s public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you’ll bring
5+ years experience selling into large organizations and navigating complex Public Sector sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Portuguese for customer-facing and internal communication.
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab’s values, with openness to transferable experience from adjacent technical or software environments.
About the team
The team focuses on growing GitLab’s Public Sector business in Brazil by helping organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team’s work sits at the intersection of strategic growth and customer transformation, with a focus on helping Public Sector organizations evaluate, adopt, and expand their use of GitLab across complex environments.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Brazil
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an
Strategic Account Executive
, you’ll help expand GitLab’s presence across Financial Services in Brazil by building trusted relationships with senior leaders at large organizations and guiding them through complex platform decisions. You’ll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you’ll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the Brazilian market.
You’ll work across pre-sales, post-sales, partner, marketing, and support teams, and we’ll rely on you to bring strong account leadership, customer outcomes, and clear communication in
English and Portuguese
. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you’ll do
Lead strategic account activity for prospects and customers across Financial Services in Brazil, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within Financial Services accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab’s public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you’ll bring
5+ years experience selling into large organizations and navigating complex Financial Services sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Portuguese for customer-facing and internal communication.
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab’s values, with openness to transferable experience from adjacent technical or software environments.
About the team
The team focuses on growing GitLab’s Financial Services business in Brazil by helping organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team’s work sits at the intersection of strategic growth and customer transformation, with a focus on helping Financial Services organizations evaluate, adopt, and expand their use of GitLab across complex environments.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About The Anthropic Institute
The Anthropic Institute (TAI) is a function within Anthropic that works to advance the public conversation around AI.
The Institute is comprised of research teams tackling some of AI's most consequential societal challenges: the Frontier Red Team, which stress tests our systems against catastrophic risks; Societal Impacts, which studies how Claude is used by millions of people; Economic Research, which tracks AI's impact on people's jobs and the larger economy; the Rule of Law team, which studies AI's impacts to democracy; and more.
The Institute's mission is to reduce information asymmetries between Anthropic and the outside world, name and answer the hard questions implied by powerful AI systems, and publish these findings so that policymakers, researchers, technology leaders, and the public can reckon with what's here and what's to come.
About the role
The role.
You will build and lead the Institute’s tabletop exercise program and the team that runs it. Based on trends visible in the exponential and in consultation with technical experts, you will set the research agenda: which questions the exercises should answer, which scenarios to run, with which audiences, and what each run is meant to test. You will own the methods that make results comparable across runs and turn them into findings people outside the room can use. You will hire and manage a team plus a bench of facilitators, and you will be the program’s public voice.
Why tabletop exercises?
If RSI arrives, the hardest problems will be about making decisions under uncertainty. The people making them may not trust each other, and the authorities they work under may not be fit-for-purpose. A tabletop exercise (TTX) allows the people who would face that situation practice it before it is real. It also shows us what tools and information they reach for, including what they would need that does not exist yet.
Tabletop exercises are also a research method. You can run the same scenario many times, with different groups of people (and with many more AI agents playing in silico), and you start to see the distribution of decisions people make. This is one of the few ways to generate empirical evidence about the future, i.e., how people and institutions will respond to situations that have not happened yet.
Key responsibilities
Set the program’s research agenda: the questions exercises should answer, the scenarios to run, and the audience for each
Design exercises as empirical studies: define what each run tests, standardize scenarios and data capture so results are comparable, and use repeated play to map the range of outcomes
Build the program’s measurement: pre- and post-exercise assessments, decision logs, transcript analysis and after-action reports
Turn results into findings: publish on what the exercises show, and brief senior people inside and outside Anthropic on the gaps they expose
Hire, manage and develop a team and a bench of facilitators
Make the program scalable: maintain a library of tested scenarios that the team reuses most of the time, refreshed on a regular cadence so they stay timely
Build a facilitator kit ("TTX in a box") so other internal teams or external partners can run exercises to the same standard
Create and direct the tools behind the exercises, including Claude-driven simulations that generate a live outside-world feed during play
Minimum qualifications
Have designed and run tabletop exercises, wargames, or simulations for senior decision-makers and published on the subject
Have training in a discipline that uses simulation, experimental methods or structured analysis
Have 10+ years of experience in national security, government, technology policy, or strategy
Can keep the scenarios technically grounded with a strong grasp of AI capabilities and safety research
Have managed a team, including hiring, setting direction, giving feedback and developing people
Use Claude and other AI tools extensively in your own work
Care about AI safety and Anthropic's public benefit mission
Preferred qualifications
Published research on wargaming methods, simulation or crisis decision-making
Run exercises that fed into real policy or crisis-response decisions
Run multi-iteration or experimental wargames and analyzed results across runs
Used AI agents or language models as players, adjudicators or analysts in simulations
Led a research program or team through a period of growth
Existing relationships across national security, government, policy and AI, and are trusted in those communities
Published widely read work on AI, emerging technology, strategy or crisis decision-making
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$295,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Commercial Point, OH
$750 Sign-On Bonus | Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits
What the Role Is
At Babylist, we help families prepare for one of the biggest moments of their lives — and our Commercial Point Fulfillment Center is where that promise becomes real. As a
Forklift Operator,
you're a core part of making that happen. You'll move product accurately and safely across our distribution center, working alongside a team that genuinely looks out for each other. This is a role where skilled, dependable people are valued — and rewarded for it.
The schedule for this role is Monday- Thursday 7:00am - 5:30pm at our Fulfillment Center located in Commercial Point, OH.
About Pay
At Babylist we believe in competitive starting pay and a clear, structured scale that rewards performance and tenure. You'll always know how your pay grows.
Starting pay for this role is
$22.50 per hour.
You'll earn a raise every 3 months through your first 18 months with no waiting on an annual review to see your pay move.
Sign-On Bonus
Earn a
$750
sign-on bonus, paid on your first payday after 90 days of employment.
You must be actively employed on the payment date to receive the payment.
Holidays Observed
The Fulfillment Center is closed on the following days for the day shift in 2026:
Thanksgiving Day
All shifts receive
4 floating holidays
in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be.
Who You Are
Certified and experienced on multiple lift types
— you're comfortable on a Reach Truck, Cherry Picker, Stand-Up Forklift, and Sit-Down Forklift (3+ years on each)
Safety is non-negotiable for you
— you follow protocols because you understand why they exist, not because someone's watching
Steady and dependable
— your team counts on you to show up, stay on task, and keep things moving even when volume spikes
Adaptable across zones and tasks
— shifting priorities don't throw you; you read the floor and adjust
A real teammate
— you communicate clearly, flag issues early, and help others hit the shared goal
How You Will Make an Impact
Move, locate, stack, and count materials throughout the distribution center using the full range of lift equipment
Load and unload trailers safely — keeping outbound on schedule and inbound organized
Support both inbound and outbound operations with accurate, timely material handling
Perform pre-shift equipment inspections and flag maintenance needs before they become problems
Keep your work area clean, organized, and hazard-free — every shift, not just when audited
Step in to support other warehouse functions when the floor needs it
Physical Requirements
Stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks
Walk the floor extensively, averaging 10,000+ steps per day
Lift and move items up to 20 lbs regularly throughout the shift
Frequent pushing, pulling, bending, twisting, and repetitive motion
Who We Are
At Babylist, the work our fulfillment teams do reaches millions of families across the country — whether you're on the floor moving product or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families — a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day.
Our Ways of Working
Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role — from the floor to leadership — plays a direct part in delivering the Babylist experience to millions of families.
Why You Will Love Working At Babylist
Our Culture
Work hard, then recharge — we respect your time on and off the clock
Strong management team that supports you and your team
The work you do helps millions of families every day
We use smart technology to make the job easier and more efficient
Growth & Development
Clear paths to move up — we promote from within and your performance matters
We use data to improve how we work and invest in the people doing it
Pay & Benefits
Competitive weekly pay
$750 sign-on bonus, paid after 90 days of employment
Company-paid medical, dental, and vision insurance
401(k) with company match and flexible spending accounts
Paid parental leave and PTO
Important Notices
Recorded Interviews
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity
AI is part of how we work at Babylist — and we expect the same from the people who join us. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
Connections at Babylist
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email it's not us. Verify open roles at babylist.com/careers.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Senior Manager, SME Solutions Architecture
An overview of this role
You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself.
What you'll do
Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.
What you'll bring
5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
A record of hiring and developing high-performing technical specialists or SAs.
Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
Comfort with data. You can show how your team moves win rates, cycle times and consumption.
Strong executive presence with customers and internal leaders.
Experience leading through change, with clear and steady communication.
Experience running an overlay or specialist team, or launching a new team or product category.
How you'll be measured
Regional product-category commit attainment and consumption growth.
Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
Account SA satisfaction with SME support.
Team hiring, ramp time, engagement and retention.
EAP Participation Rates for your given geography
Compensation model
Variable compensation is tied to regional product-category commit and consumption, aligned to geo sales leadership.
About the team
The regional SME team is part of GitLab's Solutions Architecture organization and works closely with the regional Account SA and Post-Sales SA teams. Together they give the field a consistent technical story from first discovery through production adoption. The team is distributed and all-remote.
How GitLab will support you
Be
nefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$166,200
—
$249,300 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Brazil
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an
Strategic Account Executive
, you’ll help expand GitLab’s presence across Brazil by building trusted relationships with senior leaders at large organizations and guiding them through complex platform decisions. You’ll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you’ll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the Brazilian market.
You’ll work across pre-sales, post-sales, partner, marketing, and support teams, and we’ll rely on you to bring strong account leadership, customer outcomes, and clear communication in
English and Portuguese
. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you’ll do
Lead strategic account activity for large prospects and customers across Brazil, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab’s public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you’ll bring
5+ years experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Portuguese for customer-facing and internal communication.
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab’s values, with openness to transferable experience from adjacent technical or enterprise software environments.
About the team
The team focuses on growing GitLab’s enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team’s work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Hasbro is seeking a strategic, analytical, and commercially minded Director, Collaborative Planning, Forecasting & Replenishment (CPFR) to lead our inventory and replenishment partnership with Target, one of our key North American retail customers. This highly visible, customer-facing leadership role is responsible for driving retail sales growth, maximizing product availability, optimizing inventory productivity, and strengthening collaborative planning and replenishment execution across the Target business.
The Director will serve as a critical connection between Target’s inventory and replenishment teams and Hasbro’s Sales, Demand Planning, Supply Planning, Flow Planning, Logistics, and Customer Operations organizations. This individual will translate retail demand signals, POS trends, inventory insights, promotional strategies, and customer replenishment requirements into actionable business recommendations that strengthen retail execution and support Hasbro’s commercial objectives.
Success requires a leader who combines strong customer relationship management, advanced analytical capabilities, commercial judgment, and the ability to influence cross-functional decisions in a dynamic retail environment.
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA OR Minneapolis, MN.
A Day in the Life as a CPFR Director:
Customer Partnership & Commercial Leadership
Lead Hasbro’s collaborative planning, forecasting, and replenishment partnership with Target, serving as the primary strategic contact for Target’s inventory and replenishment organizations.
Build strong relationships with Target’s inventory management, planning, and replenishment leaders to align business priorities and identify opportunities to improve retail performance.
Partner closely with Hasbro’s Target Sales Leadership to support account strategies, joint business planning, revenue growth, and retail execution.
Represent the commercial and customer perspective in cross-functional planning discussions, ensuring decisions reflect retail demand, inventory requirements, and business priorities.
Lead customer-facing business reviews focused on inventory health, replenishment performance, service levels, forecast alignment, and improvement opportunities.
Proactively identify business risks, recommend solutions, and drive accountability across internal and external stakeholders.
Demand Planning & Forecast Collaboration
Analyze Target POS, inventory positions, replenishment trends, and customer forecasts to identify risks and opportunities impacting retail sales and inventory performance.
Collaborate with Hasbro’s Demand Planning organization to ensure customer-specific intelligence, retail trends, promotional expectations, and emerging demand signals are reflected in planning assumptions.
Identify forecast gaps, potential bias, and changes in customer demand, providing data-driven recommendations to improve forecast quality and business alignment.
Develop forward-looking inventory and replenishment projections that anticipate customer needs and support proactive business decisions.
Partner with Sales and Demand Planning to assess the impact of distribution changes, new item introductions, promotional events, and evolving retail trends.
Provide an objective, fact-based perspective on retail demand and inventory needs to support sound commercial decisions.
Replenishment & Inventory Optimization
Lead collaborative replenishment strategies designed to maximize Target in-stock performance, optimize inventory productivity, and minimize lost sales opportunities.
Monitor item-level inventory performance across Target distribution centers and stores to identify potential out-of-stocks, excess inventory, and replenishment inefficiencies.
Identify root causes of replenishment challenges and work cross-functionally to implement sustainable corrective actions.
Partner with Hasbro’s Flow Planning, Supply Planning, Logistics, and Customer Operations teams to align inventory availability with customer replenishment requirements.
Evaluate inventory health, weeks of supply, replenishment trends, and sell-through performance to recommend actions that balance product availability with inventory efficiency.
Identify opportunities to improve customer ordering patterns, replenishment parameters, and inventory flow to support sustainable sales growth.
Promotional, Seasonal & New Product Execution
Lead customer inventory and replenishment planning in support of Target promotional programs, seasonal initiatives, modular transitions, and new product introductions.
Partner with Target Sales, Demand Planning, and Flow Planning to align anticipated retail demand with product availability, customer order requirements, and timing-to-retail objectives.
Anticipate inventory needs and potential supply risks associated with high-volume events, seasonal peaks, and critical product launches.
Monitor promotional and new product performance, identifying replenishment adjustments needed to maximize retail sales opportunities.
Drive cross-functional visibility to customer commitments, business-critical dates, and execution risks.
Lead post-event inventory and replenishment analysis to identify opportunities for improved future execution.
Supply Alignment & Business Prioritization
Serve as the commercial voice for Target in discussions involving supply availability, inventory constraints, replenishment priorities, and customer service risks.
Collaborate with Supply Planning and Flow Planning to evaluate inventory availability against customer demand, promotional commitments, and critical retail timing requirements.
Recommend commercially informed prioritization strategies during periods of constrained supply, considering POS trends, inventory positions, retail commitments, and potential revenue impact.
Identify and communicate supply and replenishment risks, ensuring timely escalation, cross-functional alignment, and clear action plans.
Partner with internal stakeholders to evaluate inventory trade-offs and support decisions that optimize both Target business performance and broader Hasbro objectives.
Maintain clear accountability across functions while helping drive integrated planning and execution.
Analytics, Performance Management & Continuous Improvement
Establish and maintain meaningful performance metrics and customer scorecards covering POS trends, in-stock performance, inventory health, replenishment efficiency, and service levels.
Leverage Target retail data, internal planning systems, and business intelligence tools to generate actionable insights and forward-looking recommendations.
Lead regular reviews of performance trends, operational risks, and improvement opportunities with customer and internal leadership.
Identify opportunities to streamline workflows, strengthen data visibility, automate reporting, and improve decision-making.
Champion continuous improvement initiatives that enhance forecast collaboration, inventory productivity, retail execution, and customer experience.
Communicate complex business issues clearly and concisely, providing leadership with actionable insights, financial implications, and recommended next steps.
Leadership & Cross-Functional Influence
Provide strategic direction and leadership for Target CPFR activities, establishing clear priorities, performance expectations, and accountability.
Foster a highly collaborative, solutions-oriented approach across Sales, Demand Planning, Supply Planning, Flow Planning, Logistics, Finance, and Customer Operations.
Influence senior leaders and cross-functional stakeholders to align priorities and resolve complex business challenges.
Build a culture of proactive problem-solving, analytical rigor, customer focus, and continuous improvement.
Develop and share best practices that strengthen commercial planning capabilities across the broader North America organization.
Lead, coach, and develop assigned team members, as applicable.
Financial Planning, Order Book Management & Revenue Delivery
Support quarterly financial planning and business performance reviews, partnering with Target Sales Leadership, Finance, and cross-functional teams to deliver revenue commitments and achieve financial objectives.
Maintain a comprehensive understanding of the Target order book, including open order balances, remaining orders to be written, shipment trends, and projected revenue performance against quarterly and annual financial targets.
Monitor orders and customer demand signals to identify potential revenue gaps, risks, and opportunities.
Partner with Sales, Demand Planning, Flow Planning, and Customer Operations to align customer order timing, inventory availability, and shipment execution with financial commitments.
Proactively identify opportunities to accelerate customer orders, optimize shipment timing, and capture incremental revenue while maintaining alignment with actual retail demand and customer inventory requirements.
Provide data-driven insights and actionable recommendations during quarterly financial calls, highlighting order book health, shipment projections, risks, opportunities, and mitigation plans.
Drive cross-functional alignment and accountability to address revenue shortfalls, resolve execution barriers, and maximize quarterly and full-year financial performance.
What You’ll Bring:
Bachelor’s degree in Supply Chain Management, Business Administration, Finance, Analytics, or a related field.
8–12+ years of progressive experience in collaborative planning, forecasting and replenishment, customer supply chain, retail replenishment, demand planning, commercial planning, or related disciplines.
Demonstrated experience supporting a major U.S. retail account, preferably within consumer products, toys, entertainment, or another highly seasonal retail environment.
Strong knowledge of retail inventory management, replenishment processes, POS analytics, demand forecasting, and customer supply chain operations.
Proven ability to develop trusted customer partnerships and influence decisions across complex, cross-functional organizations.
Strong analytical and problem-solving capabilities with experience translating large data sets into meaningful business recommendations.
Experience navigating supply constraints, promotional demand, product launches, and complex retail inventory challenges.
Advanced proficiency in Microsoft Excel and experience with business intelligence, forecasting, and analytical tools.
Excellent communication, presentation, relationship management, and executive influencing skills.
Demonstrated ability to manage competing priorities, drive organizational alignment, and deliver results in a fast-paced environment.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$195,600
—
$313,000 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
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United States (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Canada (Remote); We are seeking candidates in US and Canada; As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud
УдалённоRemote, United States
УдалённоseniorUnited States; Charlotte; Chicago; Seattle; Austin; Atlanta; New York; Boston; San Francisco
ГибридseniorEurope; Portugal; France; United Kingdom; Italy; Israel; The Netherlands
ГибридEurope; Portugal; France; United Kingdom; Spain; Israel; The Netherlands
УдалённоUnited States; Charlotte; Chicago; Seattle; Austin; Atlanta; New York; Boston; Columbus; San Francisco; Dallas
УдалённоRemote, Brazil
УдалённоRemote, Brazil
leadSan Francisco, CA
География найма не уточнена
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
We are unable to provide visa sponsorship or relocation for this role