Вакансии

Задачи: — Координирование работы клининга, флориста и прочего аутсорса — Организация рабочих мест для новых сотрудников (столы, кресла, канцелярия) — Инвентаризация мебели, бытовой техники, расходных материалов и т.д. — Модернизация пространства (новые зоны, эргономика, декорирование) — Помощь в развитии и поддержании корпоративной культуры. Требования: — Знание грузинского и русского языка. Условия: — Офисный формат работы в Грузии, район Сабуртало — Гибкое начало рабочего дня с 9-10 утра до 18-19 вечера — Оформление по договоренности — Компенсация спорта и изучения английского языка — Молодая международная команда и возможность развивать внутренние инициативы

Задачи: — придумывать и вести публикации в канале Хаба: составлять контент-план, писать посты и ставить ТЗ дизайнеру; — поддерживать tone of voice и формат канала, делать контент максимально прикладным для экспертов; — модерировать переписку, отвечать на вопросы экспертов, разрешать споры и конфликты, деликатно ограничивать самопиар и поток анонсов; — общаться с экспертами для создания материалов; — поддерживать активность в чате экспертного сообщества и возвращать вовлечённость, если коммуникация затихает; — быть голосом сообщества преподавателей и экспертов, связанных с программами НИУ ВШЭ. Требования: — опыт в комьюнити-менеджменте или SMM, желательно с экспертными или образовательными аудиториями; — спокойствие в конфликтных ситуациях; — проактивность; — интерес к образовательным проектам и уважение к экспертизе участников; — отличное знание русского языка; — умение поддерживать единый Tone of Voice; — понимание особенностей контента в Telegram и разных форматов: текстов, карточек, опросов и экспертных постов; — умение просто, ёмко и живо рассказывать о сложном без потери смысла; — умение чётко ставить ТЗ дизайнеру и предлагать собственные идеи; — хорошая насмотренность, мониторинг трендов и умение находить подходящие идеи; — при использовании нейросетей — умение работать с ними качественно и вдумчиво. Условия: — проектная работа; — полностью удалённый формат. Также нужно выполнить тестовое задание.

Location: Nicosia Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients. In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record. Your Impact: Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate. Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite). Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out. Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales. Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early. Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization. Your Qualifications: Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts. Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs). Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders. Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency. Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities. Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams. AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations. Standout Qualities: Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team. Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management. Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations. Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization. Team Dynamics: You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices. Our Work Style: At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day. Benefits & Perks: 25 working days of paid vacation Sick Leave Compensation (5 Uncertified + 10 Certified Days) Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity 2 Volunteer Days Medical Insurance (Employees + Dependents) Life Insurance (Employees) Provident Fund Hybrid Working Model School Allowance (Up to €600/month for school aged kids) Simcard w/ Unlimited Internet Access for active employees Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays Work Permit, Blue Card & Naturalization Support Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Требования: — Опыт работы в Affiliate от 1 года — Опыт в FX (обязательно) — Умение выстраивать и развивать отношения с партнёрами — Хорошие коммуникативные и переговорные навыки — Рассматриваем девушек Условия: — Локация: Лимасол, Кипр — Работа из офиса — График: 11:00–20:00 — Зарплата: от €2,000+, в зависимости от опыта и навыков — Финальные условия обсуждаются индивидуально на собеседовании.

Location: Serbia; Greece; Romania; Malta; Estonia; Poland Open to candidates across EU / EMEA time zones (UTC+0 to UTC+3) FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Paid Social & Mobile App Growth Manager. You will own two of our biggest growth levers: paid social across web and app, and mobile app growth from install to first-time deposit (FTD). Sitting in the Growth Team (Global Paid Growth), you will set strategy, run a multi-channel budget and decide each month where spend goes, web sign-ups or app installs, based on cost per FTD and return on ad spend (ROAS). You will own the numbers from impression to FTD and beyond. How success is measured Leads and FTDs from paid social (web) and from the app, by source and region. Cost per install, cost per registration and CPA per FTD against target, by region and platform. Install-to-FTD conversion rate. 30 / 90-day ROAS on web and app cohorts. Spend within the approved monthly budget. App store conversion rate (page view to install), keyword rankings and average rating. Responsibilities Strategy and budget Own the paid social and mobile app acquisition strategy, budget and forecast across all target regions. Decide each month how spend splits between web and app objectives, based on cost per FTD, ROAS and install-to-FTD conversion. Manage monthly budget pacing with Marketing Operations, reallocating spend weekly based on CPA, ROAS and cohort quality, and report performance against objectives. Paid social (web and app) Plan, launch and optimise paid campaigns across Meta, TikTok, Snapchat, X, LinkedIn and Reddit, for both web leads and app installs. Own account structure, audiences, bidding and campaign naming across all paid social platforms. Optimise beyond installs and leads to registration, KYC completion and FTD, using value-based and event-based bidding. Run a continuous creative testing programme with the Creative and Content teams: briefs (video, playables, static, store assets), variants, learnings and fatigue tracking. Mobile app acquisition Plan, launch and optimise app install and in-app event campaigns across Apple Search Ads, Google App Campaigns (UAC) and selected programmatic / mobile ad network partners. Source, onboard and manage app networks and agencies, with strict fraud controls. ASO and organic app growth Own App Store and Google Play optimisation: keyword research, metadata, screenshots, preview videos and localisation for priority languages. Run store-listing experiments (Google Play Experiments, Apple Product Page Optimisation) and Custom Product Pages aligned to paid campaigns. Grow ratings and reviews through in-app prompts and review management. Drive web-to-app and cross-channel installs with SEO, Content, CRM and Partnerships (IB/affiliate) teams, including deep links and QR flows. Measurement and attribution Own mobile measurement through our MMP (AppsFlyer): SDK events, deep links, SKAdNetwork / AdAttributionKit, Google Privacy Sandbox for Android, and UTM / tracking-link standards. Keep web (Meta Pixel / Conversions API) and app (MMP) attribution aligned and deduplicated, so paid social results are counted once. Work with Data Engineering on cohort, CAC, LTV, ARPU and ROAS reporting (30- and 90-day) that ties installs and sign-ups to FTD and net deposits. Keep event tracking, postbacks and attribution windows accurate across all partners. Funnel and conversion Partner with Product and Dev on onboarding, KYC and first-deposit flows in the app to lift install-to-FTD conversion. Work with the CRM & Lifecycle manager (Salesforce Marketing Cloud) on push, in-app and email journeys for new app users. Compliance Ensure all ads and app store assets meet the requirements of each regulator (ASIC, CySEC, FSCA and others), platform ad policies for financial products, and Apple / Google app store guidelines, including risk warnings and country restrictions. Out of scope Organic social and community (Discord, Reddit communities, Telegram), owned by the Organic Social & Community Growth Manager. Candidate profile Must have 4+ years in paid acquisition, covering both paid social (Meta, TikTok and at least one other platform) and mobile app user acquisition. Proven experience in online retail trading (FX/CFDs), iGaming or crypto: you understand regulated, high-CPA acquisition, deposit-driven funnels and the ad-platform restrictions these verticals face. Hands-on ownership of a multi-channel paid budget of USD 250k+ a month. Hands-on experience with Apple Search Ads, Google App Campaigns, MetaAds, LinkedIn, X and ASO, with proven results on both App Store and Google Play as well as driving Web/Desktop Leads and FTDs Deep working knowledge of an MMP (AppsFlyer preferred), SKAdNetwork, post-ATT measurement and deep linking, plus Meta Pixel / Conversions API. Strong analytical skills: cohort analysis, LTV modelling, incrementality thinking and ROAS-based budget decisions; comfortable in Excel / Google Sheets and BI dashboards. Experience optimising to down-funnel events (registration, deposit), not just clicks or installs. A track record of running structured creative testing at scale. Fluent English, written and spoken. Nice to have Experience with programmatic and mobile ad networks. Experience with Snapchat, Reddit and other social or new ad channels such as ChatGPT. Knowledge of financial-promotion rules (ASIC, CySEC, FSCA) and Apple / Google policies for financial apps. SQL or BigQuery; familiarity with Salesforce Marketing Cloud. A second language relevant to our key markets (e.g. Spanish, Portuguese, Arabic, Chinese, Thai or Vietnamese). Personal attributes Commercial and numbers-driven: you decide on cost per FTD, not clicks or installs. Comfortable owning a large budget and explaining every euro of it. A fast tester who learns from failures and scales winners quickly. Collaborative with Creative, Product, CRM and Data Engineering. Our offer A welcoming, young and multicultural team with approachable leadership. Real autonomy over a large growth budget, and the chance to contribute to a dynamic business in a growth phase. Support for your ideas and room to put your expertise into the company's best practices. Continuous personal development, a training and development budget, growth with the company and the opportunity to learn from industry leaders. Competitive remuneration, regular salary reviews and performance-based incentive schemes. A vibrant company life: from team activities to global celebrations. Journey to FP Markets Interview with HR Interview with the CMO Interview with the Head of Trading Platform Development Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!

Задачи: — Управлять внедрением, здоровьем клиентов и готовностью к продлению в портфеле масштабируемых клиентов, используя сигналы жизненного цикла, использования продукта, вовлеченности, настроения и удержания для приоритизации действий и улучшения результатов продления. — Обеспечивать более сфокусированное взаимодействие с приоритетной группой клиентов, тесно сотрудничая с менеджерами по продлениям и другими заинтересованными сторонами для координации действий по удержанию и росту, а также предоставлять регулярные обновления на уровне руководства по портфелю и прогнозам для ключевых клиентов. — Разрабатывать и реализовывать целевые кампании и масштабируемые точки взаимодействия, которые помогают клиентам осваивать ключевые возможности, реализовывать ценность, готовиться к продлению и устранять общие риски в нужные моменты их пути. — Быть координационным звеном между программной и цифровой командами Customer Success и отделом продлений, обеспечивая своевременную передачу, общую видимость, четкое распределение ответственности и координированные действия по сохранению клиентов с рисками. — Управлять общими входящими каналами электронной почты клиентов, сортировать вопросы и запросы, координировать своевременные ответы и обеспечивать разрешение проблем или их передачу соответствующим партнерам с четким последующим контролем. — Использовать данные для сегментации клиентов, выявления закономерностей, тестирования стратегий вовлечения, измерения воздействия и постоянного улучшения сценариев, контента, рабочих процессов и автоматизации. — Взаимодействовать с клиентами напрямую при необходимости проведения индивидуальных бесед для подтверждения сигналов, понимания настроения, устранения рисков, сбора отзывов о продукте или получения репрезентативных примеров. — Синтезировать голос клиента по всему портфелю и делиться действенными инсайтами с командами продукта, маркетинга, продаж, поддержки и клиентского опыта для улучшения продукта и пути клиента. — Сотрудничать с другими подразделениями для внедрения повторяемых программ для клиентов, устранения пробелов в клиентском опыте и выявления возможностей роста, таких как расширение использования, новые сценарии, использование лицензий или дополнительное соответствие продукту. — Квалифицировать релевантные возможности как Customer Success Qualified Leads (CSQL) и передавать их в отдел продаж с четким контекстом и поддерживающими сигналами. Требования: — Опыт не менее 4 лет в B2B SaaS Customer Success, управлении аккаунтами, цифровом Customer Success, программах жизненного цикла или аналогичной постпродажной роли. — Недавний опыт управления или значительного влияния на продления клиентов с измеримыми примерами сохранения, снижения оттока или сокращения и результатами удержания. — Успешный опыт управления результатами клиентов в широком или высокообъемном портфеле через сочетание программ один-ко-многим и целевого индивидуального взаимодействия. — Сильное аналитическое мышление и знание метрик удержания SaaS, включая коэффициенты продления, валового и чистого удержания дохода, оттока, сокращения и расширения, с опытом использования этих показателей вместе с сигналами клиентов для выявления рисков и рычагов роста. — Опыт разработки или реализации кампаний жизненного цикла клиентов, вовлечения, удержания или готовности к продлению и измерения их влияния на поведение клиентов или бизнес-результаты. — Отличные письменные и устные коммуникативные навыки, включая способность создавать понятный контент для клиентов и проводить эффективные беседы для выявления и обратной связи. — Способность координировать работу между Customer Success, Renewals, Sales и другими командами, уточнять ответственность и продвигать общие цели удержания и роста при управлении несколькими программами и изменяющимися приоритетами. — Опыт работы с платформами Customer Success, CRM-системами, маркетинговой автоматизацией, инструментами бизнес-аналитики или связанными системами данных о клиентах. Предпочтительные квалификации: — Опыт работы в модели Customer Success, которая сотрудничает с централизованным отделом продлений или специализированной командой по продлениям. — Опыт проведения вебинаров, часов открытых дверей, группового обучения, сообществ клиентов или других программ один-ко-многим. — Опыт применения методов тестирования и обучения для улучшения вовлечения, освоения, удержания или конверсии. — Опыт поддержки SaaS-продуктов для совместной работы, продуктивности, контента или с поддержкой ИИ. Условия: — Полная занятость. — Удалённая работа с моделью Virtual First, предусматривающей гибкость, автономию и связь. — Требуются поездки на оффсайты и другие командные встречи примерно 5-10% рабочего времени (2-3 дня в квартал). — Зарплата по зонам США: зона 2 — $142,700—$193,100 в год, зона 3 — $126,800—$171,600 в год. — Дополнительные бонусы, акции в виде RSU и корпоративные программы вознаграждений. Компания: Dropbox — глобальная компания, предлагающая инновационные решения для работы, с моделью Virtual First, сочетающей удалённую работу и личное взаимодействие. Команда Customer Experience and Success отвечает за взаимодействие с более чем 700 миллионами пользователей и 575 тысячами команд по всему миру, улучшая клиентский опыт и обеспечивая достижение желаемых результатов с продуктами Dropbox. AI Fluency: Dropbox ценит умение использовать инструменты искусственного интеллекта для усиления человеческого суждения, а не его замены, и ожидает от сотрудников ответственности, экспериментов, использования и постоянного обучения в этой области.

Location: United Kingdom; London Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the Role As the Account Management Lead you'll lead a team of experienced account managers across the UK&I region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. You will: - Lead, coach, and develop a high-performing AM team, owning team and regional NRR performance, customer retention, and expansion goals. - Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. - Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities. - Set strategic direction for the team, aligning customer success initiatives with company goals and market trends. - Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency. - Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact. - Own the ongoing development and optimization of best practices for Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves. - Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums. - Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies. - Partner with Europe GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams. Requirements • 10+ years of experience in Account Management or post-sales roles within SaaS, ideally some of this within UK&I accounts. • Demonstrated technical acumen with the ability to upskill and enable the team — fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes. • 5+ years of direct people leadership experience — managing AMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact. • Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios. • Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management. • Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment). • Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes. • Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset • Bonus: Hands-on with tools (Salesforce, Gong, Sigma, Pylon) and capable of improving data quality, visibility, and usage insights across the team. This role is remote-first, so it can be executed from anywhere within UK&I. If you prefer, you can work from our offices in London and Dublin. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: European Union; Moldova; Latvia; Albania; North Macedonia; Slovakia; Malta; Croatia; Czech Republic; Slovenia; Romania; Spain; Turkey; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Cyprus; Lithuania; Greece; Serbia; Bosnia; Georgia Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are building a category-defining document management platform. We are way past the MVP stage, battle-tested in production, recently profitable, serving hundreds of thousands of customers globally. We are rapidly scaling with multiple products and new funnels. Currently, we are looking for a Senior CRO Manager who thrives on ownership, speed, and building things that scale. Not a 9-5. Read on if you want challenge, autonomy, and fast growth. This isn't a hand-off role. You'll own the full optimization loop end-to-end: deep funnel analysis, hypothesis generation, high-fidelity wireframes and visual specs, working directly with engineers, and the performance outcomes that follow. We are not just looking at landing page optimizations, in this role you'll be working across the entire user journey, from acquisition through activation, retention, and monetization. The pace is fast and iterative. We ship in days, learn, and keep the engine running. We've built a compensation structure that directly rewards people who exceed targets. Top performers see meaningful financial upside tied to their impact. KEY RESPONSIBILITIES - Own end-to-end optimization cycles: research → hypothesis → design → test → rollout, while keeping the cycles short. - Use AI tools daily to accelerate research, ideation, design, analysis, and documentation. This is core to how we work, not an afterthought. - Perform deep funnel and product analysis across the full user journey - acquisition, activation, retention, monetization - plus competitive benchmarking to surface high-impact opportunities. - Design high-fidelity wireframes and visual specs that clearly communicate your vision while protecting brand integrity. We're a code-first team - design is built in Next.js and TailwindCSS, not Figma. - Partner with engineers to ensure flawless test implementation and rapid deployment. - Analyze results with statistical rigor and make confident scaling decisions. - Document learnings and maintain a continuously prioritized testing roadmap. - Present insights and results clearly to stakeholders, building alignment and momentum. QUALIFICATIONS - Proven CRO results: 3+ years of hands-on CRO experience, ideally with subscription or SaaS funnels, with documented performance lifts. - Funnel + product thinking: You don't just optimize landing pages. You think about the full user journey and how product decisions compound with funnel decisions. - AI-native workflow: You actively integrate AI into your daily process - prompting, prototyping, analyzing, drafting - and have opinions about what actually works. Almost a must. - Design taste: Strong UI/UX sensibility and the ability to recognize and create ideas that convert. You can build compelling, detailed visual specs yourself. - Speed and iteration: Bias for shipping. You'd rather get two well-designed tests live today than one perfect test in a week, and you keep the cycle moving. - Analytical depth: Skilled in Mixpanel, GrowthBook, Google Analytics, or similar. - Execution excellence: Remarkable attention to detail in fast-moving environments. - Ownership: Self-driven, proactive, fully accountable for outcomes. - Fluent English: strong written and verbal communication. NICE TO HAVE - Exposure to marketing attribution models, UTM parameters, and ROAS measurement. - Strong project management skills with the ability to prioritize and execute quickly. - Bachelor's degree in a relevant field. LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS Discover the perks of being part of our vibrant team! We offer: - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! INTERVIEW PROCESS After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps: - Recruiter Screening (40 minutes) - Technical Interview (90 minutes) - Final Interview (60 minutes) LIFE AT RUBY LABS At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success. #LI-Remote

Location: Argentina; Mexico Workplace: remote About the Team   We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for an Influencer Marketing Manager to build and scale creator partnerships across Latin America, with a primary focus on Mexico and Argentina. This is a hands-on role for someone with an established local network who can turn creator relationships into both brand visibility and measurable acquisition results. Tasks: Source, assess and build long-term relationships with creators and influencers across LATAM, with a strong focus on Argentina and Mexico Manage influencer collaborations end to end: outreach, negotiations, briefs, approvals, delivery and reporting Build a reliable pipeline of high-quality creators, managers and agencies, mainly focused on profiles with 300k+ followers Track the performance of influencer campaigns and share clear insights on what to scale, optimise or stop Support local special projects, offline events and creator activations across LATAM Represent the company externally as an official point of contact for creators, agencies and partners Requirements: 2+ years of experience in influencer marketing, creator partnerships, or influence-marketing agencies An established network of influencer agencies, talent managers and creators in Mexico and/or Argentina, including access to mid- and macro-influencers A clear understanding of how to improve response rates and build trust in outreach Experience managing campaigns from first contact through to performance reporting Understanding of brand-awareness metrics, as well as performance metrics for influencer campaigns Native-level Spanish and confident English (B2+) Nice to have: Knowledge of fintech, trading, investing or adjacent financial products Based in Mexico or Argentina, with readiness for occasional travel within Latin America Comfortable being a visible representative of the company, including appearing on the company website and at external events What we offer: A competitive base salary with a KPI-based bonus Interesting, high-impact projects across LATAM, including influencer activations, special projects and offline events A reliable budget to build, test and scale creator partnerships The opportunity to shape and grow the company’s local influencer presence in key LATAM markets. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.   Join us today, and let's shape the future of fintech together!   Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.   #LI-LR1

Location: Remote - United States About the Role iCapital is looking to hire an Associate Account Manager to support and grow relationships with an assigned portfolio of clients.This individual is responsible for account management and will be based remotely in the Midwest region. This individual will play a key role in maintaining overall client health, driving platform adoption, supporting strategic initiatives, and ensuring clients maximize the value of iCapital's solutions through proactive engagement, training, and ongoing relationship management. This individual will serve as a trusted day-to-day partner to clients while collaborating closely with internal stakeholders to deliver a best-in-class client experience. This role will manage client relationships, coordinate resources across teams, identify opportunities for growth and expansion, and support the successful execution of strategic account plans. Responsibilities Manage relationships with assigned client accounts and serve as a primary point of contact for day-to-day client engagement. Develop and execute account plans designed to improve client satisfaction, product utilization, relationship strength, retention, and overall account health. Conduct regular client meetings, business reviews, and proactive outreach to maintain strong working relationships and understand evolving business priorities. Analyze client health, platform adoption, business objectives, and utilization trends to identify risks, opportunities, and actionable recommendations. Serve as a trusted advisor by providing guidance on best practices, operational efficiencies, and strategic initiatives that support successful client outcomes. Lead platform onboarding, implementation support, training, and adoption efforts to maximize client engagement and utilization. Monitor account health and proactively identify risks, challenges, and opportunities for improvement. Support client retention and growth initiatives by identifying expansion opportunities and partnering with Sales and Strategic Account Management teams as appropriate. Coordinate and communicate on escalated client issues while partnering with Product, Client Delivery, Production Support, and other internal teams to drive successful resolution. Track client priorities, strategic initiatives, enhancement requests, and action items to ensure visibility and progress. Serve as the voice of the customer by communicating client feedback, business needs, operational challenges, and product enhancement opportunities internally. Build strong collaborative relationships across Product, Client Delivery, Production Support, Finance, Sales, and Leadership teams to support client success. Support renewal and commercial discussions through coordination, stakeholder management, follow-up activities, and internal alignment. Present and demonstrate company products, capabilities, and solutions when appropriate. Maintain accurate account plans, client activity records, and documentation within Salesforce and other approved systems. Keep internal systems and records updated with relevant client notes, activities, and required information. Participate in industry events, conferences, and client-facing activities to strengthen industry knowledge and professional networks. Complete ad hoc projects and assignments as needed. Qualifications 3-5 years of experience in account management, customer success, relationship management, client delivery, consulting, or other client-facing roles Preferred experience within financial services, insurance, InsureTech, FinTech, wealth management, or related industries Demonstrated ability to manage complex client relationships and multiple stakeholder groups Strong communication, presentation, relationship-building, and interpersonal skills Strong consultative problem-solving and client service orientation Experience developing and executing account plans and driving client engagement strategies Strong organizational, project management, and coordination capabilities with the ability to manage multiple priorities Able to analyze client health, identify business needs, and develop actionable recommendations Experience collaborating across multiple departments and influencing outcomes without direct authority Proficiency with Microsoft Office Suite and Salesforce or comparable CRM platforms Able to work independently, proactively, and effectively in a fast-paced environment Willingness to travel as needed for client meetings, business reviews, conferences, and team events Benefits The base salary range for this role is $70,000 to $80,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote based in the Midwest region. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Требования: — Опыт работы в Affiliate от 1 года — Опыт в FX (обязательно) — Умение выстраивать и развивать отношения с партнёрами — Хорошие коммуникативные и переговорные навыки — Рассматриваем девушек Условия: — Локация: Лимасол, Кипр — Работа из офиса — График: 11:00–20:00 — Зарплата: от €2,000+, в зависимости от опыта и навыков — Финальные условия обсуждаются индивидуально на собеседовании.

Location: Estonia - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients. In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record. Your Impact: Strategic Portfolio Ownership: Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate. Build Stakeholder Relationships: Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite). Co-Create Success Plans & Workflows: Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out. Play Offense: Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales. Commercial Growth & Retention: Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early. Operational Excellence: You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization. Your Qualifications: Proven GTM Track Record: 5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts. Change Management & COE Mastery: Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs). Executive Presence & Storytelling: Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders. Commercial Acumen & C-Suite Framing: A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency. Workflow Consulting Expertise: Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities. Technical & Integration Literacy: Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams. AI-Enabled Capability: Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations. Standout Qualities: Vertical Specialization: You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team. Certified Change Management Coach: You have experience guiding organizations through large-scale software rollouts and operational change management. Certified Project Manager: You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations. Peer Mentor: You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization. Team Dynamics: You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices. Our Work Style: At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day. Benefits & Perks: 28 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Health Insurance (Employees + Dependents) Life Insurance Plan Utility Allowance (30 EUR/month, subject to taxation) Fitness Plan (800 EUR/year) Full-remote & On-demand access to Co-working space Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: Hong Kong Workplace: onsite About Unlimit Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses. Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents. Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography. The Role We have just opened our new office in Hong Kong and are looking for an Office Manager to make it run smoothly every day. You will be the first person our employees, clients and partners meet when they walk through the door, and the one who makes sure everything around them simply works. Beyond daily operations, you will play a key part in the life of the office: client and partner visits, leadership trips, corporate events and summits. Several major events are already planned for the coming months, so you will be hands-on from day one. This is a great opportunity to shape a new office from the very beginning and set the standard for how it looks, feels and operates. What You'll Do Manage day-to-day office operations, facilities and workplace services, ensuring a professional and consistently client-ready environment. Manage relationships with the landlord, building management, utilities, vendors and service providers. Coordinate procurement, office supplies, furniture, maintenance, repairs and office improvements. Coordinate with IT on employee equipment, workplace setup, access and meeting-room technology. Liaise with relevant local authorities and external providers on office-related matters. Provide operational and technical support for client meetings, conferences and corporate events, coordinating room setup, catering, vendors, AV/video-conferencing equipment and on-site logistics. Provide on-site support during events and ensure any facilities, technical or vendor issues are resolved promptly. Support visits of clients, partners and senior management, maintaining a high standard of workplace and guest experience. What We're Looking For 1-3 years of experience in Office Management / Facilities, preferably in an international and client-facing environment. Strong practical experience in facilities, procurement, landlord and vendor management. Experience supporting corporate events, conferences and client meetings, including their operational and technical setup. Strong organisational skills and ability to manage multiple priorities and suppliers independently. Professional communication skills and a strong service-oriented approach. Fluent English, written and spoken Cantonese and/or Mandarin is a plus Right to work in Hong Kong without visa sponsorship Availability to start at short notice is a strong advantage What We Offer Permanent local employment contract with salary paid in HKD The chance to set up and shape a brand-new office from the start Close work with the leadership team, clients and partners Multicultural working environment in a fast-growing global fintech Vacation, sick leave and paid holidays Company-provided laptop Corporate Claude license A company-funded learning budget to keep growing your skills and your career Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Задачи: — Самостоятельно искать и привлекать новых партнёров: IB, affiliates, financial influencers, образовательные проекты и профильные сообщества. — Проводить переговоры, презентовать условия сотрудничества и согласовывать коммерческие модели. — Развивать действующих партнёров и увеличивать объёмы привлечённого ими бизнеса. — Выстраивать долгосрочные отношения с ключевыми партнёрами. — Анализировать показатели партнёрского канала: FTD, депозиты, торговую активность, объёмы и другие KPI. — Разрабатывать индивидуальные коммерческие условия, бонусные и маркетинговые предложения совместно с внутренними командами. — Анализировать рынок и конкурентные предложения. — Искать и тестировать новые источники партнёрского трафика. — Вести партнёрскую базу в CRM и готовить регулярную отчётность по результатам работы. Требования: — От 1 года опыта в Affiliate/Partnership/Business Development. — Опыт работы в Forex/CFD будет преимуществом. — Рассматриваются кандидаты с релевантным опытом в FinTech, iGaming и других performance-driven направлениях. — Понимание партнёрских моделей CPA, CPL, RevShare, IB и Hybrid. — Опыт самостоятельного поиска, привлечения и развития партнёров. — Сильные навыки переговоров и деловой коммуникации. — Английский B2+. — Умение работать с KPI, аналитикой и CRM. — Системность, самостоятельность и ориентация на результат. — Готовность развивать новые партнёрские каналы и тестировать новые источники привлечения. Будет плюсом: — Собственная база контактов в Affiliate / Forex / CFD / FinTech. — Опыт работы с IB-сетями и affiliate-партнёрами. — Понимание специфики performance-маркетинга и финансового трафика. — Опыт работы с международными партнёрами. — Понимание основных показателей воронки: traffic → registration → FTD → deposit → trading volume. Условия: — Оклад + система премирования. — Выплаты 2 раза в месяц. — Ежемесячные и ежегодные премии до 30%. — Полностью удалённый формат работы. — График 5/2, суббота и воскресенье - выходные. — Оплачиваемый отпуск. — ДМС и стоматология. — Компенсация занятий спортом.

Задачи: — Владение стратегией работы с клиентами после продажи и управление отношениями с портфелем клиентов. — Помощь клиентам в достижении измеримой ценности от инвестиций, стимулирование использования продукта, удержания, роста и чистой выручки (NRR). — Выступать в роли доверенного советника на протяжении всего пути клиента, глубоко понимая приоритеты бизнеса, техническую среду, ключевых заинтересованных лиц и меняющиеся потребности. — Использовать инсайты клиентов, сигналы использования продукта, отношения с заинтересованными лицами и демонстрируемую бизнес-ценность для приоритизации, управления рисками и выявления возможностей для укрепления долгосрочного партнерства. — Развивать техническую грамотность по платформе Dropbox и уверенно взаимодействовать с IT-администраторами по вопросам возможностей продукта, безопасности, конфигурации, интеграций, управления и рабочих процессов клиентов. — Помогать переводить бизнес и технические требования клиентов в практические кейсы, рекомендации и действенные инсайты для внутренних команд. — Тесно сотрудничать с отделом продаж и кросс-функциональными командами для согласования стратегии аккаунта, решения технических и коммерческих сложностей, снижения рисков продления, выявления возможностей роста и достижения успешных результатов для клиентов. Требования: — Опыт не менее 4 лет в B2B SaaS Customer Success, управлении аккаунтами, консалтинге решений, профессиональных услугах или аналогичной клиентской роли с опытом стимулирования использования продукта и создания бизнес-ценности, управления отношениями с клиентами и взаимодействия с техническими заинтересованными лицами. — Коммерческая и бизнес-грамотность с готовностью развивать навыки управления продлениями клиентов с 2027 года, включая планирование ранних продлений, коммерческие обсуждения и координацию с отделом продаж и другими командами для поддержки удержания и выявления возможностей роста. — Техническая склонность и любопытство к продукту с возможностью изучать SaaS-продукты, среды клиентов, конфигурации и рабочие процессы. — Уверенность в общении с IT-администраторами, способность исследовать технические вопросы и переводить возможности продукта в практические рекомендации. — Способность строить отношения с различными уровнями клиентов, от технических администраторов до исполнительных заинтересованных лиц, и управлять портфелем клиентов в Японии и Корее. — Аналитические и проблемно-ориентированные навыки для оценки состояния клиентов, выявления рисков продления, приоритизации действий и рекомендаций практических решений. — Проактивность, способность быстро включаться в работу, искать информацию, работать в условиях неопределенности и брать на себя ответственность за продвижение планов клиентов без постоянного контроля. — Способность эффективно сотрудничать с отделами продаж, продуктового менеджмента, поддержки, юридического отдела, финансов и другими командами. — Высшее образование или эквивалентный практический опыт. — Свободное владение японским языком (устно и письменно), включая деловое общение. — Владение корейским и английским на уровне делового общения. — Готовность к командировкам в Японию, Корею и международным поездкам на корпоративные мероприятия. Предпочтительные квалификации: — Опыт управления продлениями и удержанием клиентов с примерами выявления рисков, координации планов смягчения, демонстрации ценности для клиентов и поддержки успешных продлений. — Опыт управления стратегическими отношениями с клиентами с множеством заинтересованных лиц, сложными процессами принятия решений и меняющимися бизнес-приоритетами, желательно в Японии или Корее. — Опыт разработки и проведения исполнительных бизнес-обзоров, связывающих использование продукта и результаты клиентов с бизнес-ценностью и продолжением инвестиций. — Опыт работы с каналами партнеров и управления отношениями с клиентами через партнеров. — Знакомство с CRM, системами управления успехом клиентов, оценкой здоровья клиентов или системами управления продлениями, а также опыт использования данных об использовании продукта или анализа ROI для управления удержанием и ростом. — Опыт работы с несколькими SaaS-продуктами и интерес или знакомство с генеративным ИИ и связанными технологиями. Навыки: — Владение японским, корейским и английским языками. — Навыки аналитики, коммуникации, адаптивности и принятия решений. Условия: — Удаленная работа с распределением клиентов примерно 80% в Японии и 20% в Корее с возможностью корректировки. — Полная занятость. — Готовность к командировкам.

Задачи: — Вести рекламные кампании и постоянно искать способы повышения их эффективности (белые каналы продвижения); — Запускать кампании в рамках проверки высокорискованных гипотез (тесты нового функционала рекламных каналов, выход на новые аудитории); — Тестировать и готовить к масштабированию новые каналы, рынки и подходы; — Участвовать в запусках новых продуктов и помогать в оценке бизнес-метрик; — Тестировать принципиально новые подходы к презентации продуктов в креативах; — Работать с аналитикой: исследовать воронки, работать с фродом и анализировать качество трафика (CPA, CPI, LTV, ROAS). Требования: — Хороший разговорный и письменный английский (уровень B2 и выше); — Опыт закупки трафика в каналах (не обязательно во всех): Google Ads, Meta (Facebook) Ads, TikTok, Unity Ads; — Понимание основных метрик окупаемости (ROAS), метрик продуктового вовлечения (Retention); — Исследовательский майндсет: умение формулировать гипотезы и делать выводы на основе цифр; — Желание развиваться в мобильном и кросс-платформенном маркетинге. Плюсы: — Опыт участия в разработке внутренних инструментов маркетинговой аналитики; — Опыт работы с играми или развлекательными приложениями во взаимодействии с продуктовой командой; — Понимание бизнес-модели free-to-play мобильной игры. Условия: — Оформление по ТК РФ; — Гибкое начало рабочего дня с 9:00 до 11:00; — ДМС со стоматологией со 2 недели работы; — Частичная компенсация фитнеса, консультации с психологом и занятия в Skyeng.

Location: Georgia; Serbia; Armenia; Cyprus We are looking for a Senior Content Manager to own and grow GoMining's social media presence across YouTube, Instagram, TikTok, X, LinkedIn, and Telegram . This is a hands-on role combining content strategy, production, distribution, community management, and growth. You will be responsible not only for reach and engagement, but also for turning social audiences into registered and paying users. We are looking for someone who understands both crypto culture and mainstream digital audiences, can translate complex products into compelling stories, and knows how to build content that performs. Responsibilities Content Strategy & Production Develop content strategies for different audiences, platforms, and markets. Adapt content to platform-specific formats, algorithms, and user behavior. Translate complex crypto, financial, and technical products into clear and engaging stories. Create and develop original content across short-form video, graphics, photos, threads, and other formats. Work closely with designers and video editors to produce high-quality content. Repurpose product updates, PR materials, and long-form content into platform-native social content. Own the content calendar and publishing workflow. React quickly to trends, news, and market events while maintaining a consistent brand voice. Growth & Performance Develop social media as a measurable acquisition and conversion channel. Own social KPIs across reach, engagement, traffic, registrations, and paying users. Set up and maintain tracking through UTMs, attribution, and analytics tools. Analyze performance, generate actionable insights, and continuously test new formats and growth hypotheses. Build and scale KOL and influencer collaborations — from sourcing and briefing to negotiation and ROI measurement. Experiment with unconventional organic growth mechanics where relevant. Align social activity with CRM, Retention, SEO, Performance Marketing, and PR. Community & Brand Monitor community sentiment and manage moderation across social channels. Support crisis communication and respond to scams, impersonation, negative feedback, and reputational risks. Work with Product, Design, Legal, and Leadership on large-scale multi-channel campaigns. Ensure content complies with regulatory requirements for financial and crypto products, including geo-restrictions and communication limitations. Requirements 4+ years of hands-on social media and content management experience. Proven experience growing YouTube, Instagram, TikTok, X, LinkedIn, and/or Telegram channels. Portfolio or case studies demonstrating measurable growth in reach, engagement, acquisition, or revenue. Experience working with large-scale B2C digital products. Proven ability to turn social media audiences into registered or paying users. Experience with crypto products and communication for both mainstream and crypto-native audiences. Strong understanding of social media analytics, attribution, UTMs, and funnel tracking. Experience working with KOLs and influencers. Ability to independently develop strategy, generate ideas, and manage content production. Strong understanding of platform trends, algorithms, and content formats. Near-native or native-level English (C1/C2), with excellent writing and editing skills. Would be a plus Experience growing and managing communities on Reddit. Experience with CoinMarketCap Community, CoinGecko, Binance Square, or similar crypto platforms. Experience with financial, fintech, investment, or other regulated products. Experience working with global B2C brands. Familiarity with AI tools for content creation, research, and workflow automation. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: London, United Kingdom; Zurich, Switzerland; Paris, France Workplace: Hybrid About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team: Ledger has secured digital assets for millions of people. Ledger Enterprise brings the same security to institutions. Banks, exchanges, custodians and stablecoin issuers use our platform to hold, move and govern digital assets on infrastructure they control: Vault for self-custody, HSM On-Premises for institutions that need keys inside their own perimeter, TradeLink for off-exchange settlement, and Multisig for on-chain governance. You’ll work closely with Business Development, Solutions Engineering, Product, Legal and Support, covering clients across Europe, the Middle East and Africa. Join a young, international, driven team in one of Ledger’s fastest-growing areas. What you’ll be doing: You will own a portfolio of institutional clients from signature onward. That covers onboarding, integration, adoption, renewal and expansion. You will be their trusted advisor inside Ledger and their voice in our product roadmap. - Own client relationships end to end. Be the primary contact for a portfolio of exchanges, banks, custodians and fintechs, and build relationships from operations teams up to C-level. - Drive integration and adoption. Explain product features clearly, run workshops, and guide clients through technical integration together with our Solutions Engineers. - Grow accounts. Identify and close upsell and cross-sell opportunities such as new products, additional users, assets or entities. Own your expansion and retention targets. - Negotiate renewals and contracts. Lead commercial discussions on renewals, amendments and pricing, working with Legal on terms. - Shape the product. Turn client feedback into clear, prioritised input for Product and influence what we build next. - Run the account rhythm. Lead QBRs, maintain account plans, keep the CRM accurate, and flag risks early. - Represent Ledger. Meet clients on-site and at industry events across EMEA, with occasional travel. What we’re looking for: - 4+ years in a similar account management or customer success role, ideally in B2B SaaS or enterprise infrastructure software. - Proven experience managing financial institution clients such as banks, asset managers, custodians or payment providers. - A track record of upselling and expanding accounts against targets. - Experience negotiating contracts and renewals with enterprise clients. - Comfort with technical conversations: you can explain APIs, integration flows and security concepts without needing an engineer in every meeting. - Hands-on experience with digital assets, or a clear and demonstrable interest in the space. - Excellent written and verbal communication in English. You can adapt your message for a CISO, a head of operations or a CFO. - A structured, self-driven way of working. You manage a portfolio without being chased. Nice to have: - Understanding of regulatory frameworks relevant to EMEA clients, such as MiCAR, DORA, the Travel Rule, the Basel crypto-asset standards, FINMA requirements, or Middle East regimes like VARA (Dubai) and ADGM. - Familiarity with custody and key management concepts like MPC, HSMs and cold/warm/hot wallet setups. - Additional languages, especially German, French or Arabic. - Experience at a crypto-native firm, a bank’s digital asset desk or a custody provider. At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance. - Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee. For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.