Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We're looking for a Head of Recruitment to lead the recruiting engine behind one of the fastest-growing companies in AI.
Our Almaty team is hiring world-class talent across research, engineering, product, creative, and go-to-market. As Head of Recruitment, you'll turn a high-velocity team into a high-performing organization. You'll set the standard for how Higgsfield hires, bring clarity to every search, and make recruiting a strategic advantage for the business.
You'll partner directly with company leadership, shape how we attract and close exceptional people, and build the operating system that lets us scale hiring without losing quality or speed.
WHAT YOU'LL DO
Lead the Almaty Recruiting Organization
- Set direction, priorities, and standards for the Almaty recruiting and coordination team.
- Balance recruiter capacity against business priorities so the most important roles always have the right owner and focus.
- Coach recruiters and coordinators, raise the bar on candidate assessment, and develop the next generation of recruiting leaders.
Build the Recruiting Operating System
- Design an end-to-end hiring process that is fast, consistent, and scalable, from intake and interview design through offer and onboarding handoff.
- Establish Ashby as the single source of truth for every candidate, role, and decision.
- Introduce structured scorecards, clear decision ownership, and interview standards across every function.
- Champion automation and AI-powered tooling to take repetitive work off the team.
Turn Recruiting Data into Decisions
- Own recruiting reporting for leadership: live visibility into pipeline health, bottlenecks, offers, and hiring velocity.
- Use funnel, channel, and capacity data to guide where we invest time, budget, and people.
- Build forecasting that connects the hiring plan to recruiting capacity.
Partner with Leadership
- Act as a trusted advisor to executives and hiring managers on talent strategy, market dynamics, and compensation.
- Drive accountability on interviewer availability, feedback speed, and hiring decisions.
- Work with People, Finance, and Legal on salary bands, offers, and onboarding readiness.
Elevate the Candidate and Hiring Manager Experience
- Make sure every candidate experiences a clear, fast, and professional process that reflects the company we're building.
- Partner with employer brand and events teams to turn visibility into measurable pipeline.
YOUR MUST HAVES
- 3+ years leading recruiting teams or recruiting operations.
- Proven track record scaling hiring in a high-growth technology company.
- Experience building recruiting processes, reporting, and team rituals from the ground up.
- Deep ATS expertise; Ashby strongly preferred.
- Strong executive presence and the ability to influence senior leaders.
- Data-driven mindset with experience building recruiting metrics and dashboards.
- Excellent written and verbal English and Russian.
NICE TO HAVES
- Background in both technical and non-technical full-cycle recruiting.
- Experience building recruiting teams in Kazakhstan, Central Asia, or the CIS.
- Experience with recruiting automation and AI sourcing tools.
THE DEAL
- Competitive salary in USD.
- On-site role in Almaty office.
- Full-time position.
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Senior CSM at 1Password, you own and strategically manage a portfolio of customers – driving value realization, revenue retention, and expansion outcomes that consistently exceed expectations. You operate with full commercial autonomy: advancing expansion opportunities independently, engaging VP and C-suite stakeholders as a trusted advisor, and managing complex renewals without escalation. Beyond your own book, you raise the bar for the team through mentorship, playbook contributions, and peer enablement.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 6+ years in a customer-facing, consultative, or technical role in SaaS – Customer Success, Solutions Engineering, Technical Account Management, or IT/security leadership.
- Demonstrated track record of exceeding retention, adoption, and expansion outcomes; experience recognized with performance distinction is a plus.
- Proven ability to run executive business reviews with VP and C-suite stakeholders.
- Background in cybersecurity, IAM, identity security, or enterprise IT preferred; former 1Password power user is a strong plus.
- Strategic success planning and multi-threaded stakeholder management across a complex portfolio.
- Commercial acumen: independently qualifies, advances, and documents expansion opportunities; manages negotiations without oversight.
- Designs and applies AI-assisted workflows to commercial execution; documents use cases in a shareable format.
- Strong Gainsight and Salesforce hygiene; consistent forecasting discipline.
- Highly autonomous; manages complex accounts without requiring managerial direction.
- Commercial thinker who connects customer outcomes to expansion potential naturally.
- Strong executive presence – adapts messaging across technical, operational, and C-suite audiences.
- Elevates teammates through knowledge sharing and informal mentorship.
What you can expect:
OWN AND GROW YOUR BOOK OF BUSINESS
- Independently manage a portfolio of moderately to highly complex accounts – adapting success plans to each customer’s context without manager guidance.
- Maintain full success plan coverage; produce documented best practices and playbooks, applied broadly across accounts with measurable KPI improvement.
- Proactively identify and mitigate renewal risks; close risk CTAs with a high rate of success within defined timeframes.
DRIVE ADOPTION & VALUE REALIZATION
- Achieve strong Executive Sponsor attendance in EBRs across segments; EBRs are value-driven, data-backed, and consistently advance renewal confidence.
- Maintain commercial intelligence across strategic accounts – budget cycles, org changes, compliance mandates, and stack rationalization.
- Translate advanced 1Password capabilities into clear outcomes for VP and C-suite stakeholders; tie adoption to measurable ROI and long-term advocacy.
LEAD REVENUE RETENTION & EXPANSION
- Achieve strong amendment and renewal upsell win rates; proactively source and advance expansion opportunities with documented context.
- Maintain forecasting hygiene with minimal blank or unmodified renewals approaching subscription end.
OPERATE WITH STRATEGIC RIGOR
- Manage commercial objections, renewal negotiations, and competitive conversations independently – without escalation for standard to complex scenarios.
- Build and present business cases to customer champions; advance deals with enough depth to move through the pipeline with AE alignment.
ACT AS A TRUSTED SECURITY ADVISOR
- Deep working knowledge of the full 1Password product suite; design tailored success journeys connecting feature adoption to measurable business outcomes.
- Incorporate regulatory context, breach patterns, and competitive dynamics into EBRs with confidence.
- Design and share AI-assisted workflows with teammates in a replicable, documented format.
COLLABORATE & ENABLE
- Lead joint account planning with your AE; cited by AEs as a proactive commercial collaborator who improves deal outcomes.
- Mentor Level B CSMs through call shadowing, ad hoc coaching, or onboarding support.
- Lead or co-lead cross-team initiatives; contribute tools or improvements adopted by peers.
MONTH 1 – ONBOARDING & FOUNDATION
- Develop fluency in 1Password’s full product suite, CS methodology, and commercial motion.
- By the end of Month 1, you will independently manage customer touchpoints and demonstrate clear understanding of renewal drivers across your portfolio.
MONTH 3 – PORTFOLIO OWNERSHIP
- Full ownership of your book with consistent EBR cadence and expansion sourcing.
- By Month 3, you are meeting key performance targets and expansion leads are flowing to Sales with documented context.
MONTH 6 – STRATEGIC IMPACT
- Operating at full commercial autonomy; contributing to team practices and mentoring peers.
- By Month 6, you are achieving top-tier customer satisfaction and recognized as a reliable commercial collaborator by your AE and cross-functional partners.
UK-based roles only: The annual base salary for this role is between £73,000 GBP and £106,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Austin, TX; New York, NY
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
Join a small, growing Business Development Representative (BDR) team supporting Account Executives (AEs) who work with small and midsize businesses across the United States. You’ll help create new business opportunities through thoughtful prospecting, qualify potential customers, and build the skills needed for a successful career in Go-To-Market (GTM) sales. Your work will help organizations protect access to their cloud environments through 1Password’s security solutions.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Austin or New York office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
What we're looking for:
You do not need prior sales experience to be successful in this role. We value transferable experience, coachability, and a willingness to learn.
- Communicate clearly and professionally in phone, email, and written conversations.
- Demonstrate strong prospecting and cold-calling skills, with the ability to engage new contacts respectfully.
- Show resilience, organization, and consistency in a high-volume outbound environment.
- Respond openly to coaching and apply feedback to improve performance.
- Manage multiple prospect interactions while maintaining accurate and organized records.
Preferred
- Experience in Business Development Representative, Sales Development Representative, customer service, teaching, retail, hospitality, military, athletics, or another customer-facing environment.
- Familiarity with Software as a Service (SaaS), cloud security, Customer Relationship Management (CRM) systems, sales engagement platforms, or prospecting tools.
What you can expect:
- Execute outbound prospecting through phone calls, email, LinkedIn, and other channels.
- Use artificial intelligence (AI)-driven sales tools and modern prospecting platforms to work efficiently and engage prospects thoughtfully.
- Qualify inbound and outbound leads against defined criteria and build a sustainable pipeline.
- Schedule qualified meetings and provide focused day-to-day support to Account Executives.
- Maintain accurate records of prospect activity and follow-up in the CRM.
- Represent the company at industry events and trade shows when relevant.
- Collaborate with Sales and Marketing partners while participating in ongoing coaching, training, and enablement.
USA-based roles only: The annual base salary for this role is between $60,000 USD and $75,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London, UK
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Apono is now part of 1Password https://1password.com/. Together, we’re shaping the future of identity security for humans, machines, and AI agents. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. We deliver just-in-time, just-enough access governance, unleashing productivity without compromising security. If you’re excited to work alongside a team of curious, driven individuals and solve hard problems at scale, come join us and help build a safer, simpler digital future for everyone.
Join a small, growing Business Development Representative (BDR) team supporting Account Executives (AEs) who work with small and midsize businesses across the UK/EMEA. You’ll help create new business opportunities through thoughtful prospecting, qualify potential customers, and build the skills needed for a successful career in Go-To-Market (GTM) sales. Your work will help organizations protect access to their cloud environments through 1Password’s security solutions.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's London office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
What we're looking for:
You do not need prior sales experience to be successful in this role. We value transferable experience, coachability, and a willingness to learn.
- Communicate clearly and professionally in phone, email, and written conversations.
- Demonstrate strong prospecting and cold-calling skills, with the ability to engage new contacts respectfully.
- Show resilience, organization, and consistency in a high-volume outbound environment.
- Respond openly to coaching and apply feedback to improve performance.
- Manage multiple prospect interactions while maintaining accurate and organized records.
Preferred
- Experience in Business Development Representative, Sales Development Representative, customer service, teaching, retail, hospitality, military, athletics, or another customer-facing environment.
- Familiarity with Software as a Service (SaaS), cloud security, Customer Relationship Management (CRM) systems, sales engagement platforms, or prospecting tools.
What you can expect:
- Execute outbound prospecting through phone calls, email, LinkedIn, and other channels.
- Use artificial intelligence (AI)-driven sales tools and modern prospecting platforms to work efficiently and engage prospects thoughtfully.
- Qualify inbound and outbound leads against defined criteria and build a sustainable pipeline.
- Schedule qualified meetings and provide focused day-to-day support to Account Executives.
- Maintain accurate records of prospect activity and follow-up in the CRM.
- Represent the company at industry events and trade shows when relevant.
- Collaborate with Sales and Marketing partners while participating in ongoing coaching, training, and enablement.
UK-based roles only: The annual base salary for this role is between £35,000 GBP and £49,000 GBP, plus immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Задачи:
— Запуск и оптимизация кампаний в Meta Ads, TikTok Ads или Google Ads (UAC, PMax, Search)
— Управление ежедневными и ежемесячными бюджетами для достижения целей CPA/ROAS
— Выполнение гипотезно-ориентированных тестов креативов и стратегий
— Анализ данных воронки (GA4, AppsFlyer, BI) для масштабирования успешных кампаний
— Брифинг креативных команд на основе аналитики эффективности
Требования:
— Опыт работы в мобильном user acquisition (iOS и Android) от 2 лет
— Управление рекламным бюджетом свыше $100k в месяц с подтверждённым успехом по CPA
— Навыки работы с AppsFlyer, GA4, трекингом атрибуции и рынками Tier 2/3
— Владение английским языком на уровне B2 и выше
Условия:
— 100% удалённая работа из Кипра
— Полная или частичная занятость с гибким графиком
— Оплата по результатам интервью и тестового задания плюс KPI бонусы
Location: Yerevan, Armenia
Problem Space
Logistics operations today are still largely:
manual
reactive
fragmented across tools
running on incomplete or late data
full of conflicting constraints
under real-time decision pressure
driven by evolving business rules
a mix of legacy and new systems
Much of this is unstructured: emails, documents, free-text updates, exceptions nobody modelled. That is where AI changes the game.
We’re building a system that:
ingests real-time operational data, structured and unstructured
supports planning and execution decisions, with AI agents that act where it’s safe and hand over to humans where it isn’t
adapts to constantly changing constraints
What You’ll Work On
AI in production.
Building LLM- and agent-powered features into production .NET services: tool calling, structured outputs, retrieval over operational data, document and message understanding.
The seams.
Designing the boundaries between deterministic business logic and probabilistic AI: validation, fallbacks, human-in-the-loop.
Trust.
Making AI measurable and trustworthy: evals, test sets, observability, guardrails and cost/latency budgets.
Ownership.
Owning features end to end, from problem framing with product to running them in production.
Design Principles
keep things simple before scalable
prefer explicit logic over magic abstractions, and that includes AI: deterministic where you can, model where you must
optimize for change, not perfection (models, prompts and providers will change)
measure AI behaviour, don’t trust vibes
avoid “framework-driven architecture”
accept that some parts will be ugly, temporarily
Tech Stack
.NET · Vue.js · service-oriented architecture · relational + operational data storage · cloud-based infrastructure · LLM APIs and agent tooling (e.g. Semantic Kernel / Microsoft.Extensions.AI, MCP) · vector/semantic search · eval and tracing tools
How We Build
AI-native development is the default. You use coding agents (e.g. Claude Code, Copilot) every day.
You own what you ship, whoever typed it: you review AI-generated code critically, test it and understand it.
What We Expect
Strong, senior-level .NET engineering
Ability to navigate uncertainty and work in ambiguity
Willingness to challenge decisions
Focus on outcomes, not just code
Understanding of trade-offs and complex systems, including when not to use AI
Preferring ownership over comfort
Strong Plus
Having shipped LLM/AI features to production and kept them running
Experience with evals, prompt/version management or AI observability
Python for prototyping and data work
Logistics or other real-time operations domain experience
What You Won’t Find Here
over-engineering everything upfront
unnecessary microservices
“clean architecture” for the sake of it
process-heavy development
AI demos that never reach production
wrapping a chatbot around a problem and calling it solved
Location: Limassol, Cyprus
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a Sales Representative to grow our Microsoft Advertising business with advertisers and agencies across Central and Eastern Europe (CEE), with a focus on Cyprus-based clients. Many of your clients will be Russian-speaking. Most business communication is in English, with advertisers, with colleagues around the world and with the platforms.
You won't work alone. The Client Solutions team and the Performance team support you, and together you work toward the best results for each client. You bring in the right advertisers; together, you make them successful.
What you'll do
Find, approach and sign advertisers, brands, performance agencies and media agencies in CEE, starting with Cyprus-based companies
Understand each client's marketing goals and recommend Microsoft Advertising solutions that deliver measurable results
Advise clients on campaign planning, digital media strategy and performance
Collect product feedback from advertisers and agencies
Negotiate agency deals and guide clients through contracts and account setup
Research the market, follow competitors, and represent Aleph at industry events
Forecast pipeline and revenue weekly, monthly and yearly, and keep the CRM up to date
What you need for this role
Proven experience in B2B sales or business development, ideally in digital advertising, ad tech or an agency. We care about your experience, not your degree.
A good grasp of digital performance metrics. Search advertising experience is a strong plus.
Knowledge of the Cyprus business community, or of CEE markets, is a strong advantage
Confidence with complex relationships between clients and agencies
Strong organization and the ability to handle several priorities at once
Practical use of AI tools (for example Copilot, ChatGPT or Claude) to research prospects, prepare proposals and work faster
Excellent Russian and English, spoken and written
Readiness to work on-site in Limassol. Candidates willing to relocate are very welcome.
What will make us really love you
You're excited about digital marketing and sales, and it shows
You take ownership, solve problems creatively, and never settle for "good enough"
You combine drive to close deals with real relationship-building. Clients and colleagues enjoy working with you.
You adapt quickly and do well in a fast-moving environment
What you'll love about us
Grow your career fast.
You'll join a global company and work directly with one of the world's largest advertising platforms.
Learn constantly.
Our training includes Aleph's own programs and training specific to each platform, so your skills grow a lot.
Be part of a real team.
You'll have Client Solutions and Performance specialists behind every deal.
Private health insurance
Visa support
if you relocate
A great place to work.
Our office is in Limassol's Old Town, a short walk from the sea.
An
international team
that celebrates creativity, ambition and results
In line with the EU Pay Transparency Directive, we are committed to fair and open pay. For this role, the minimum gross annual base salary is EUR 32,480.
On top of the base salary, the role includes a significant variable component based on performance, paid quarterly. The final offer will reflect your experience, skills and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Limassol, Cyprus
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a Business Development Manager to grow our Microsoft Advertising business with advertisers and agencies across Central and Eastern Europe (CEE), with a focus on Cyprus-based clients. Many of your clients will be Russian-speaking. Most business communication is in English, with advertisers, with colleagues around the world and with the platforms.
You won't work alone. The Client Solutions team and the Performance team support you, and together you work toward the best results for each client. You bring in the right advertisers; together, you make them successful.
What you'll do
Find, approach and sign advertisers, brands, performance agencies and media agencies in CEE, starting with Cyprus-based companies
Understand each client's marketing goals and recommend Microsoft Advertising solutions that deliver measurable results
Advise clients on campaign planning, digital media strategy and performance
Collect product feedback from advertisers and agencies
Negotiate agency deals and guide clients through contracts and account setup
Research the market, follow competitors, and represent Aleph at industry events
Forecast pipeline and revenue weekly, monthly and yearly, and keep the CRM up to date
What you need for this role
Proven experience in B2B sales or business development, ideally in digital advertising, ad tech or an agency. We care about your experience, not your degree.
A good grasp of digital performance metrics. Search advertising experience is a strong plus.
Knowledge of the Cyprus business community, or of CEE markets, is a strong advantage
Confidence with complex relationships between clients and agencies
Strong organization and the ability to handle several priorities at once
Practical use of AI tools (for example Copilot, ChatGPT or Claude) to research prospects, prepare proposals and work faster
Excellent Russian and English, spoken and written
Readiness to work on-site in Limassol. Candidates willing to relocate are very welcome.
What will make us really love you
You're excited about digital marketing and sales, and it shows
You take ownership, solve problems creatively, and never settle for "good enough"
You combine drive to close deals with real relationship-building. Clients and colleagues enjoy working with you.
You adapt quickly and do well in a fast-moving environment
What you'll love about us
Grow your career fast.
You'll join a global company and work directly with one of the world's largest advertising platforms.
Learn constantly.
Our training includes Aleph's own programs and training specific to each platform, so your skills grow a lot.
Be part of a real team.
You'll have Client Solutions and Performance specialists behind every deal.
Private health insurance
Visa support
if you relocate
A great place to work.
Our office is in Limassol's Old Town, a short walk from the sea.
An international team that celebrates creativity, ambition and results
In line with the EU Pay Transparency Directive, we are committed to fair and open pay. For this role, the minimum gross annual base salary is EUR 32,480.
On top of the base salary, the role includes a significant variable component based on performance, paid quarterly. The final offer will reflect your experience, skills and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Storyblok is a headless CMS enabling marketers and developers to create and publish content across websites, apps, AI search, and more. The company serves brands like Virgin Media O2, Oatly, and TomTom.
Benefits include monthly remote work stipend, home office equipment package and upgrades, sick leave, parental leave, 25 days annual leave plus local holidays, personal development fund, international team-building trips, flexible schedules, and an international team culture.
Job Summary:
As Director of Product Marketing, you will shape product positioning, launch, and growth in the US, UK, and EMEA markets. This senior, hands-on role requires translating complex technical capabilities into credible narratives and collaborating closely with engineers and executives. You will lead a team focused on sales enablement, website conversion, feature adoption, and market positioning with analysts and review platforms. Your mission is to influence revenue, customer acquisition, and market leadership by clearly articulating Storyblok's value and differentiation.
What you’ll bring:
- Comfort operating in technical territory, reading API documentation, understanding headless CMS architecture, and engaging with engineers and technical evaluators.
- Ability to write accurate, trusted positioning for developers.
- Experience working hands-on with developers in technical product marketing, solutions engineering, or related roles.
Essential Job Functions:
- Product Positioning & Messaging: Own and evolve core messaging and value proposition across audiences; direct customer, market, and competitive research; ensure messaging consistency across channels.
- Go-To-Market Strategy & Execution: Own GTM strategy for product launches; define rollout strategies; set launch toolkits standards; establish measurement frameworks.
- Sales Enablement & Sales Plays: Build sales playbook aligned to product capabilities and customer pain points; equip revenue teams with content; partner with sales leadership; use data to prioritize enablement.
- Analyst & Review Site Strategy: Lead analyst relations strategy; orchestrate briefing cycles; manage presence on review platforms; monitor and respond to reviews.
- Website & CRO Performance: Partner with marketing and web teams to ensure clear product positioning; prioritize CRO initiatives; define messaging strategy and success metrics; direct testing and optimization.
- Team Leadership: Lead, mentor, and inspire the Product Marketing team; set structure and priorities; coach on messaging and technical fluency; foster ownership and learning culture; develop growth plans; ensure collaboration across teams.
Education and Experience:
- 8+ years in Product Marketing with 2+ years in leadership.
- Proven experience in fast-growing B2B SaaS.
- Strong understanding of PLG motions, SaaS business models, and product lifecycle.
- Success in GTM execution, analyst engagement, and pricing strategy.
- Exceptional communication and executive presence.
- Skilled in cross-functional collaboration and stakeholder influence.
- Familiarity with Salesforce, Marketing Automation, G2, and PMM platforms (e.g., Klue) is a plus.
- AI literacy to leverage AI tools effectively.
Location: U.S.
Salary Range: $184,200 - $250,000 per year.
Work Environment:
- Fully remote with home work opportunity or funded co-working space.
Storyblok is committed to diversity and inclusion, ensuring a respectful hiring environment regardless of identity or background.
To apply, visit: https://weworkremotely.com/remote-jobs/storyblok-director-of-product-marketing-usa
Задачи:
— Проектировать и развивать LLM/AI-системы и AI-агентов;
— Строить многошаговые agentic workflows: routing, tool calling, state management;
— Работать с Prompt Engineering и Context Engineering;
— Управлять контекстом, памятью и состоянием диалога;
— Реализовывать structured output и function/tool calling;
— Строить RAG-пайплайны: chunking, embeddings, retrieval, reranking;
— Интегрировать LLM с API, базами данных и внутренними сервисами;
— Разрабатывать backend-сервисы на Go и AI-компоненты на Python;
— Исследовать новые модели и подходы, быстро проверять гипотезы;
— Выбирать модели с учетом качества, latency и стоимости;
— Строить систему оценки качества: evals, regression tests, golden datasets, LLM-as-a-judge;
— Анализировать логи и traces, улучшать качество и стабильность агентов;
— Реализовывать retries, fallbacks, timeouts и обработку ошибок;
— Доводить решения от прототипа до стабильного production.
Требования:
Go:
— production-сервисы;
— REST/gRPC API;
— concurrency;
— работа с БД;
— микросервисная архитектура.
Python:
— AI-сервисы и backend;
— async;
— API;
— обработка данных;
— быстрое прототипирование.
Также важно:
— Практический опыт разработки production-приложений с LLM;
— Понимание архитектуры современных AI-систем: prompt → context → tools → agent → state → evaluation;
— Опыт Prompt Engineering: system prompts, few-shot, prompt chaining, structured output;
— Опыт Context Engineering: memory, summarization, динамическая сборка контекста;
— Опыт создания AI-агентов и agentic workflows;
— Работа с LLM API и понимание особенностей разных моделей;
— Понимание RAG: embeddings, vector search, retrieval, reranking, hybrid search;
— Понимание evals, regression testing и анализа production-логов;
— Опыт с PostgreSQL, MongoDB, Redis, Docker, Git, CI/CD;
— Понимание production-подходов: observability, scalability, latency, retries, fallbacks и контроль стоимости.
Будет плюсом:
— Multi-agent системы;
— LangGraph;
— MCP;
— Langfuse / LangSmith;
— Elasticsearch / OpenSearch;
— Open-source LLM: Qwen, Llama, DeepSeek и др.;
— vLLM / Ollama;
— Kafka / RabbitMQ;
— Kubernetes;
— Оптимизация token usage, latency и стоимости LLM;
— Guardrails и защита от prompt injection;
— Highload-системы.
Ищем инженера, который воспринимает LLM не как простой API, а как компонент большой production-системы. Важно уметь проектировать всю логику вокруг модели: какие данные передать в контекст, какого агента или инструмент вызвать, как проверить результат, обработать ошибку и определить следующий шаг. Ищем software engineer с сильной AI/LLM-экспертизой, который умеет не только написать хороший промпт, но и довести всю систему до стабильного production-решения.
Задачи:
— Проектировать и развивать LLM/AI-системы и AI-агентов;
— Строить многошаговые agentic workflows: routing, tool calling, state management;
— Работать с Prompt Engineering и Context Engineering;
— Управлять контекстом, памятью и состоянием диалога;
— Реализовывать structured output и function/tool calling;
— Строить RAG-пайплайны: chunking, embeddings, retrieval, reranking;
— Интегрировать LLM с API, базами данных и внутренними сервисами;
— Разрабатывать backend-сервисы на Go и AI-компоненты на Python;
— Исследовать новые модели и подходы, быстро проверять гипотезы;
— Выбирать модели с учетом качества, latency и стоимости;
— Строить систему оценки качества: evals, regression tests, golden datasets, LLM-as-a-judge;
— Анализировать логи и traces, улучшать качество и стабильность агентов;
— Реализовывать retries, fallbacks, timeouts и обработку ошибок;
— Доводить решения от прототипа до стабильного production.
Требования:
Go:
— production-сервисы;
— REST/gRPC API;
— concurrency;
— работа с БД;
— микросервисная архитектура.
Python:
— AI-сервисы и backend;
— async;
— API;
— обработка данных;
— быстрое прототипирование.
Также важно:
— Практический опыт разработки production-приложений с LLM;
— Понимание архитектуры современных AI-систем: prompt → context → tools → agent → state → evaluation;
— Опыт Prompt Engineering: system prompts, few-shot, prompt chaining, structured output;
— Опыт Context Engineering: memory, summarization, динамическая сборка контекста;
— Опыт создания AI-агентов и agentic workflows;
— Работа с LLM API и понимание особенностей разных моделей;
— Понимание RAG: embeddings, vector search, retrieval, reranking, hybrid search;
— Понимание evals, regression testing и анализа production-логов;
— Опыт с PostgreSQL, MongoDB, Redis, Docker, Git, CI/CD;
— Понимание production-подходов: observability, scalability, latency, retries, fallbacks и контроль стоимости.
Задачи:
— Управление полным циклом рекрутинга: от получения запросов на найм и определения профилей кандидатов до управления офферами и поддержки кандидатов на этапе адаптации.
— Сбор требований к найму от менеджеров и клиентов, создание описаний вакансий.
— Поиск кандидатов через LinkedIn, Telegram, DOU, Djinni, доски вакансий и альтернативные каналы.
— Проведение первичного скрининга кандидатов и координация этапов интервью.
— Управление офферами, коммуникация с кандидатами и поддержка процесса адаптации.
— Ведение систем ATS/CRM и подготовка отчетов по рекрутингу.
Требования:
— Опыт полного цикла рекрутинга не менее 6 месяцев.
— Подтвержденный опыт найма специалистов в IT или Digital Marketing.
— Навыки поиска кандидатов: LinkedIn Recruiter, Boolean Search, X-Ray Search.
— Уровень английского B1+ для письменного общения и чтения.
— Опыт работы с системами ATS/CRM будет плюсом.
— Сильные коммуникативные и организационные навыки, умение работать с несколькими задачами одновременно.
— Проактивность и высокая ответственность.
Условия:
— Полностью удаленная работа.
— Конкурентная зарплата и бонусы за результат.
— Испытательный срок 1 месяц.
— Бонусы за успешные наймы.
— Доступ к AI-инструментам: ChatGPT Plus, Claude Pro, Grammarly.
— Бюджеты на доски вакансий и продвижение вакансий.
— Динамичная международная среда и возможности карьерного роста.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-NMR #LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Задачи:
— Участие в операционной деятельности команды: дейли-митинги, спринт-планирования, ретроспективы, проведение демо для заказчика;
— Контроль соблюдения сроков и качества результатов по всем активным проектам;
— Проектирование и внедрение LLM решений: NER/классификация/обогащение, semantic search и RAG пайплайны, подготовка датасетов, fine tuning, улучшение метрик;
— Ведение проектной документации в соответствии с принятыми стандартами и регламентами компании.
Требования:
— Опыт DS/ML (3+ лет) и общий опыт в IT около 6 лет, с фокусом на end-to-end внедрения AI/ML решений;
— Опыт оценки трудозатрат для комплексных AI-проектов;
— Инструменты управления: Jira, Confluence или аналоги для трекинга задач, ведения документации и управления бэклогом;
— Понимание полного жизненного цикла ML-проекта: сбор данных, разметка, обучение, валидация, деплой, мониторинг;
— Понимание принципов работы LLM, GenAI, RAG и агентных систем — на уровне, достаточном для оценки рисков;
— Понимание принципов MLOps: CI/CD для моделей, версионирование данных, автоматизация пайплайнов;
— Высокий уровень владения языком Python и опыт разработки production решений и интеграций с корпоративными системами;
— Практика работы с корпоративными базами данных (PostgreSQL, ClickHouse, Vertica или аналогичными) и построением витрин/ETL (Airflow, Kafka и т.п.).
Условия:
— работа в аккредитованной IT-компании (льготная ипотека и проч.);
— оформление по ТК РФ и его полное соблюдение (оплачиваемые отпуска, больничные);
— ДМС со стоматологией с первых недель работы (а не после испытательного срока).
Location: Sydney, Australia
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As 1Password’s Country Manager for Australia and New Zealand (ANZ), you’ll establish and lead our next major international market, building a durable, partner-led growth model across the region. You’ll own regional growth strategy, revenue performance, customer experience and the development of a local go-to-market team spanning Sales, Channel, Business Development, Solutions Engineering and Customer Success. Reporting to the SVP, Sales, this Sydney-based role will help more organizations protect access and strengthen security while shaping how 1Password serves customers and partners across ANZ.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Australia.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Significant leadership experience in enterprise software, cybersecurity, cloud, identity or a related technology market, including substantial experience in Australia and New Zealand.
- A track record of launching, building or scaling a regional business with accountability for revenue, people, partners and customer outcomes.
- Deep ANZ market credibility and an established executive network across customers, distributors, resellers, service providers and the broader technology ecosystem.
- Proven channel-first leadership, including the ability to create strong partner economics and make indirect routes to market a core operating model.
- Experience leading multiple go-to-market disciplines, such as enterprise or commercial Sales, Channel, Business Development, Solutions Engineering and Customer Success.
- Strong people leadership, commercial judgment and operational discipline across recurring-revenue business models, forecasting, pipeline creation, expansion and retention.
- Preferred: Experience with identity and access management, privileged access, Software as a Service (SaaS) security, developer security or artificial intelligence security; familiarity with complex enterprise buying processes and sales methodologies such as MEDDPICC. Willingness to travel regularly across Australia and New Zealand, with occasional international travel, is expected.
What you can expect:
- Own the ANZ business plan and revenue outcomes across new business, expansion and retention, establishing a clear cadence for forecasting, pipeline inspection, account planning and performance management.
- Translate 1Password’s global strategy into a regional operating plan that reflects local buying behavior, market dynamics, competitive conditions and regulatory requirements.
- Build a channel-first growth engine by developing distributors, resellers and service providers through joint business plans, enablement, clear rules of engagement and measurable pipeline goals.
- Serve as an executive sponsor for priority customers and prospects, strengthening relationships with Chief Information Officers (CIOs), Chief Information Security Officers (CISOs) and other business leaders.
- Recruit, onboard and develop a high-performing Sydney-based team while establishing clear roles and effective collaboration across Sales, Channel, Business Development, Solutions Engineering, Customer Success, Marketing and Support.
- Bring customer insight, competitive intelligence and regional requirements to Product, Engineering and other global leaders, particularly around data residency, regulated industries, public-sector needs and local support.
- Represent 1Password across the ANZ market through executive customer and partner meetings, industry events, advisory forums, stakeholder relationships and locally relevant thought leadership.
What success looks like:
Within your first 12 months, you will:
- Establish 1Password as a credible, locally led security partner across ANZ.
- Build and ramp the core regional team with clear accountability, strong handoffs and a reliable operating cadence.
- Activate a focused distributor and reseller ecosystem that supports pipeline creation, customer adoption, expansion and retention.
- Transition existing ANZ accounts into the local operating model while protecting customer relationships and revenue.
- Accelerate new-business and expansion pipeline while maintaining strong deal quality and partner economics.
- Create an evidence-based plan for public-sector and regulated-industry growth.
- Build trusted partnerships with global Product, Engineering, Marketing, Customer Experience and go-to-market leaders.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. The way we bring those values to life every day is guided by our 1Password Behaviors for Success https://1password.com/blog/how-to-interview-with-confidence-at-1password.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London, UK
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Executive working remotely in the UK and focused on the UK region, you manage target-accounts and an existing book of business that has companies with 501 - 2,500 employees based in the United Kingdom. Your primary focus is hunting new business opportunities, building sales pipeline, and driving growth within the Commercial sector. You are also responsible for upselling into the existing account base, leveraging our Extended Access Management Identity.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role with a regular travel component. You will be expected to work from 1Password’s London office 3 days per week, with the flexibility to work from the office up to 5 days per week based on business needs.
You will also regularly engage in customer-facing activities, including in-person meetings, events, and other travel required to effectively support your territory. Travel within your assigned territory, and occasionally outside of it, will be a part of your job, and you are responsible for managing your schedule in a way that works for the company and you.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 4+ years of SaaS sales experience, preferably in security with a focus on Commercial accounts OR top performance in SMB and ready to step up.
- Demonstrated success in owning and growing a geographical territory or country within EMEA.
- Proven track record of meeting or exceeding sales quotas and KPIs, including consistent experience closing deals with $50k+ ARR and the ability to clearly articulate deal strategy, execution, and outcomes.
- Demonstrated success in upselling & cross-selling to both new customers and across a book of business, and in uncovering customer pain points beyond what's initially shared.
- Proven track record of leveraging executive stakeholders throughout deal cycles, effectively multi-threading opportunities, and securing in-person meetings with key decision-makers.
- Experience conducting regular in-person customer engagement multiple times per month, with a willingness and ability to travel within your region for client meetings and industry events.
- Proficient skills in:
- Outbound prospecting, pipeline building, strategic account planning, value-based selling, and territory management, with meticulous operating rigor in pipeline management, forecasting, and pacing to target.
- Business acumen, relationship building, solution selling, negotiation, & presenting to C-Suite.
- Written and verbal communication skills across email and communication tools such as Slack and Zoom, with the demonstrated ability to make technical concepts accessible to non-technical parties.
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote and fast-paced environment where products and value propositions evolve rapidly, including comfort selling against future vision while products are still in development.
- Demonstrated success managing high workloads and competing priorities without sacrificing quality of execution.
- A proven team player, eager to collaborate and achieve shared goals rather than working in isolation.
- Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve.
- Demonstrated experience partnering with channel resellers (enabling, account mapping, relationship building).
- Experience with the MEDDPPICC sales methodology or other rigorous qualification frameworks preferred.
- Preferred: Proficiency with Salesforce, Slack, Zoom, LinkedIn Sales Navigator & Outreach.
- Willingness to travel within your region for client meetings and industry events.
What you can expect:
- Own Your Territory: Manage and grow your designated territory in the UK region, focusing on acquiring new Commercial clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting, inbound leads, cold calling, and networking, utilizing our formalized sales process (MEDPICC preferred).
- Drive New Business Growth: Design and implement effective sales strategies to meet or exceed sales targets by:
- Consistently meeting or exceeding quarterly sales quotas.
- Maintaining a high volume of outbound activity, including calls, emails, and meetings.
- Identifying and engaging key decision-makers within target accounts.
- Developing and closing new business opportunities within your territory.
- Drive Organic Growth: Identify opportunities to upsell and cross-sell 1Password’s solutions within existing accounts, leveraging your understanding of Extended Access Management.
- Close Multi-Product Deals: Identify opportunities and close large value deals with multiple product SKUs.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence and build relationships with potential customers. Interact with CISOs, CIOs, and other VP level-contacts, demonstrating excellent executive presence and knowledge of the cybersecurity industry.
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to provide valuable insights to clients and position 1Password as an industry leader.
- Collaborate Cross-Functionally:
- Build collaborative relationships with internal teams (e.g. BDR, Solutions, Channels, Onboarding, Customer Success) to develop tailored solutions that meet client needs and drive satisfaction, optimize client engagement, and identify growth opportunities.
- Cultivate multi-threaded relationships within client organizations to enhance overall account health and long-term success.
- Strategically leverage Partner, Alliance, and MSP relationships to create and close opportunities.
- Focus on Solution Selling:
- Implement selling strategies to align our solutions with client needs and objectives, focusing on their pain points and positioning our solutions as essential, strategic tools.
- Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions.
- Present and Negotiate:
- Confidently present to C-suite executives, using a consultative approach while articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Lead high-stakes negotiations with a focus on driving mutually beneficial outcomes.
UK-based roles only: The annual base salary for this role is between £53,000 GBP and £74,000 GBP, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Executive on our SMB Sales team, you’ll own a territory of target accounts and existing customers with up to 1,000 employees. Your focus will be building new business, creating a healthy sales pipeline, and expanding customer relationships by connecting organizations with solutions that help protect access to the tools and information their teams rely on.
You’ll partner closely with Business Development Representatives (BDRs), Solutions, Channels, Onboarding, and Customer Success to deliver thoughtful, value-based sales experiences.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
What we're looking for:
- 2+ years of SaaS sales experience, preferably in identity & security or privilege access management, with a focus on SMB or Mid Market accounts OR a top performing BDR with outbound experience and success ready to step up
- A record of meeting or exceeding sales quotas and Key Performance Indicators (KPIs), with clear ownership of your results.
- Experience building pipeline through outbound prospecting, cold calling, inbound leads, networking, and account planning.
- Experience managing both new business and expansion opportunities, including upselling and cross-selling within an existing book of business.
- Strong solution-selling, negotiation, forecasting, presentation, and written and verbal communication skills, with the ability to make technical concepts accessible to non-technical audiences.
- The ability to understand and explain cybersecurity concepts, particularly Identity and Access Management (IAM), in the context of customer needs.
- Preferred: Experience with MEDDPPICC or another structured qualification framework, as well as Salesforce, Slack, Zoom, LinkedIn Sales Navigator, or Outreach.
What you can expect:
- Own and grow a territory by identifying target accounts, developing an Ideal Customer Profile (ICP), and prioritizing opportunities based on customer needs and business potential.
- Build and maintain pipeline through proactive prospecting, inbound follow-up, cold calling, networking, and consistent account planning.
- Meet or exceed monthly and quarterly sales targets by developing, advancing, and closing new business opportunities.
- Expand existing customer relationships by identifying relevant opportunities to introduce additional 1Password solutions, including Extended Access Management.
- Use a structured sales process to understand customer priorities, uncover pain points, align solutions to business outcomes, and create clear mutual action plans.
- Present to stakeholders and decision-makers, handle objections, and negotiate mutually beneficial outcomes.
- Collaborate with internal teams and channel partners to support customer engagement, strengthen account health, and create shared growth opportunities.
- Stay current on cybersecurity and Identity and Access Management trends, and use relevant tools—including artificial intelligence (AI) when appropriate—to prepare effectively and improve your sales practice.
Canada-based roles only: The annual base salary for this role is between $65,000 CAD and $91,000 CAD and is commission-eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🏝 Generous PTO policy
💖 Four company-wide wellness days
Growth and future
📈 Company equity for all full-time employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🌎 Employee-led inclusion and belonging programs and ERGs
🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: London, UK
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Executive, you manage a territory that includes target-accounts and an existing book of business with companies up to 1,000 employees. Your primary focus is hunting new business opportunities, building sales pipeline, and driving growth within the SMB sector. You are also responsible for upselling into the existing account base, leveraging our Extended Access Management platform. You will own a specific geographical region or country within the EMEA market.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's London office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- 2+ years of SaaS sales experience, preferably in security with a focus on SMB or Mid Market accounts OR a top performing BDR with outbound experience and success ready to step up.
- Fluent in German; written and spoken
- Experience owning a geographical territory or country within EMEA.
- Proven track record of meeting or exceeding sales quotas and KPIs.
- Experience upselling & cross-selling to both new customers and across a book of business
- Solid skills in:
- Prospecting, pipeline building, account planning, value-based selling, and territory management, with effective operating rigor in pipeline management, forecasting, and pacing to target
- Business acumen, solution selling, negotiation, & presenting to company decision makers/stakeholders
- Written and verbal communication skills across email and communication tools such as Slack, and Zoom, with the ability to make technical concepts accessible to non-technical parties.
- Demonstrated ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management.
- Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
- A proven team player, eager to collaborate and achieve shared goals rather than working in isolation.
- Curious and coachable, with a proven ability to apply feedback, adapt, and continuously improve.
- Preferred: Proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach
- Willingness to travel within your region for client meetings and industry events.
What you can expect:
- Own Your Territory: Manage and grow your designated geographical region or country within EMEA, focusing on acquiring new SMB clients and expanding existing accounts.
- Manage Pipeline: Build and maintain a healthy sales pipeline through proactive prospecting, inbound leads, cold calling, and networking, utilizing our formalized sales process, MEDDPPICC.
- Drive New Business Growth: Achieve or exceed sales targets and KPIs by:
- Consistently meeting or exceeding monthly/quarterly sales quotas.
- Maintaining a high level of outbound activity, including calls, emails, and meetings.
- Developing and closing new business opportunities within your territory.
- Drive Organic Growth: Identify opportunities to upsell 1Password solutions within existing accounts, leveraging your understanding of Extended Access Management.
- Engage the Industry: Attend industry events, trade shows, and conferences to represent 1Password, build brand presence, and network with potential customers
- Stay Informed: Stay up to date on cybersecurity trends and developments, particularly in Identity and Access Management, to effectively position 1Password solutions and communicate their value to prospects.
- Collaborate Cross-Functionally:
- Build collaborative relationships with internal teams (e.g. BDR, Solutions, Channels, Onboarding, Customer Success) to optimize client engagement and identify growth opportunities.
- Engage in multi-threaded relationships within client organizations to enhance overall account health.
- Focus on Solution Selling:
- Implement selling strategies to align our solutions with client needs and objectives.
- Demonstrate a deep understanding of client pain points and position our offerings as strategic solutions.
- Present and Negotiate:
- Confidently present to company decision makers/stakeholders, articulating the value proposition of our products and services.
- Create mutual action plans to align the sales team and prospects on responsibilities, steps and timelines for closing deals.
- Utilize effective negotiation skills to drive mutually beneficial outcomes.
UK-based roles only: The annual base salary for this role is between £44,000 GBP and £62,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
УдалённоseniorUnited Kingdom
ГибридAustin, TX; New York, NY
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УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com