Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYB team and you will be responsible for customer Know Your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-business and sanctions compliance experience.
What You’ll Be Doing
Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of
KYB
principles are consistent with the Company’s KYB policy and
customer risk assessment
.
Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the
AML
documentation.
Requesting appropriate
CDD
/
EDD
documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
Investigating possible matches generated by the scanning application that the Company uses to screen customers against
sanctions
,
PEP
's and
adverse media
news and ensuring the appropriate action is taken.
Provide information to management in respect of AML/CDD issues arising.
Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
Support the enhancement of our CDD function and maintain procedures
Manage specific projects, which may arise from time to time.
What We Look For In You
Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain
You are a ‘team player’ who can work well within the function to deliver a quality service.
You have excellent communication and writing skills, and are attentive to details.
Willing to work on a shift schedule between Monday to Friday and some late finishes of up to 10:00 PM.
Excellent command of spoken and written English is required.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-GB1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
The Trading Strategies Mobile Team owns OKX's Trading Bot and Copy Trading experiences across iOS and Android. On the Trading Bot side we build the full suite of strategy bots (Spot & Futures Grid, Spot & Futures DCA, Recurring Buy, Smart Portfolio, Smart Arbitrage, Signal Bot, DCD, and AI-powered bots) that let millions of users automate their trading across spot and derivatives. On the Copy Trading side we let users discover top traders and automatically mirror their positions. It's a large, high-complexity mobile surface built on a shared Rust/UniFFI core, and we're actively moving performance-critical paths to Rust so the logic is shared across platforms. We care deeply about engineering quality. A big, fast-moving codebase demands high standards for architecture, stability, and performance, so we invest consistently in review rigor, knowledge-sharing, and technical training to keep raising the bar. We're also a growth team, working closely with Product and Design to ship new strategies, improve the automated trading experience, and most recently build AI-driven bot experiences. We're at an exciting inflection point, bringing AI into both our product and our engineering workflows. If you're energized by taming complexity at scale, driving technical excellence and business impact in equal measure, and shaping how automated crypto trading works for millions, this is the team to be on.
What You'll Be Doing
Own the technical architecture and delivery of the Android/iOS Trading Bot codebase as your primary focus, while also contributing to Copy Trading as our second core surface, raising code quality, stability, and performance across both and across the flows that create, manage, copy, and follow strategies.
Lead large-scale technical initiatives end to end, from the Kotlin/Swift-to-Rust/UniFFI migration to modularization and binary-compatibility discipline across the Trading Bot and shared-core repositories, and the work to cut crash, ANR, and startup hotspots.
Join product requirement discussions, shape well-reasoned technical solutions, and protect product performance, stability, and user experience.
Partner with product and business to drive the Trading Bot roadmap, from new strategy types to sharing, attribution, and growth features, to AI-powered bot experiences, turning technical leverage into business impact.
Stay close to industry trends, keep refining the technical architecture, and grow the team's engineering capabilities through training and knowledge-sharing.
Mentor engineers and lead by influence, lifting the whole team's technical proficiency.
Lead the team in exploring the integration of AI into business scenarios, driving product and technology innovation.
What We Look For In You
Staff/Principal level Android/iOS expertise.
8+ years building and shipping production Android/iOS apps, with deep Kotlin and a strong command of multi-module architecture, dependency and binary-compatibility constraints, and platform performance (ANR, crash, startup, memory).
A track record of leading mid to large projects end to end.
You hold a high bar for architecture and engineering quality, and you've raised that bar on a large, legacy-heavy codebase with results to show for it.
Technical strategy paired with business sense.
You can set technical direction and work with product to turn it into roadmap and revenue. You own outcomes, not just code.
A trading or fintech background.
Client-side experience at a crypto exchange, brokerage, or fintech app, with familiarity in core domains like order placement, market data, and asset management. Automated or algorithmic trading is a strong plus.
Influence and mentorship.
You make the engineers around you better through review, design guidance, and knowledge-sharing, and you build alignment across teams without leaning on authority.
Nice-To-Haves
Cross-language or Rust experience.
Rust, UniFFI/FFI, or iOS Swift/Obj-C, and comfort owning a shared cross-platform core.
Automated-trading domain depth.
Hands-on with trading bots, grid or DCA strategies, perpetuals and derivatives, copy or social trading, or market-making and arbitrage, or trading in general.
AI engineering experience.
LLM fundamentals, prompt engineering, RAG, or agent workflows, and an eye for bringing AI into both the product and the engineering workflow.
Performance and reliability tooling.
APM, tracing, and crash or ANR triage at scale.
Scaled
CI/CD
.
Experience with large monorepo or multi-module release systems, such as MMR-style merge pipelines.
Client-side team leadership.
You've mentored or led a client-side team and can drive cross-team collaboration and technical review.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States; Canada
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Staff Data Engineer to own the architecture and technical vision of our data platform. This is a high-leverage, high-autonomy role where you'll set the technical bar for the team, drive cross-functional alignment on data infrastructure strategy, and solve our hardest engineering problems. You'll operate across AWS serverless technologies, Snowflake, dbt, and Terraform, but your impact goes well beyond any single tool: you'll shape how we think about reliability, scalability, cost, and developer experience at the platform level.
This role is for someone who doesn't just build great systems, but makes the engineers around them better.
The Role:
- Own the technical architecture of ClickUp's data platform, making design decisions that balance scalability, cost, reliability, and velocity.
- Define and drive the technical roadmap for data infrastructure in partnership with leadership.
- Design systems at scale: build frameworks, abstractions, and patterns that other engineers use daily.
- Lead complex, cross-team technical initiatives spanning data engineering, analytics engineering, data science, and data analytics.
- Drive cost optimization across cloud infrastructure and compute, turning efficiency into a competitive advantage.
- Build and evolve our data pipelines using AWS serverless (Lambda, Fargate, Step Functions, Kinesis, S3, DynamoDB, Aurora), Snowflake, and dbt.
- Establish and champion engineering standards: observability, testing, CI/CD, code review, and documentation practices.
- Design and maintain infrastructure for AI/ML workloads, including LLM frameworks, feature pipelines, training data systems, and model monitoring.
- Mentor senior engineers, provide technical guidance through design reviews, and raise the overall engineering quality of the team.
- Influence org-wide technical decisions and represent data engineering in company-level architecture discussions.
Qualifications:
- Significant professional experience in data engineering or backend/infrastructure engineering, with at least 3 years operating at a senior or staff level.
- Proven track record of owning architecture for data platforms or large-scale distributed systems.
- Deep expertise in AWS cloud services (Lambda, Fargate, Step Functions, S3, Kinesis, DynamoDB, Aurora) and infrastructure as code (Terraform and/or CDK).
- Expert-level SQL and Snowflake (or equivalent cloud data warehouse) knowledge, including performance tuning and cost optimization.
- Strong experience with dbt and modern ELT/ETL patterns at scale.
- Advanced Python skills with emphasis on building reusable libraries, frameworks, and tooling.
- Hands-on experience with orchestration frameworks (Airflow, Dagster, or Prefect) in production environments.
- Experience building data infrastructure for AI/ML: feature stores, training pipelines, embedding pipelines, model serving, or LLM integration.
- Deep understanding of streaming and event-driven architectures (Kinesis, Kafka, or equivalent).
- Mastery of CI/CD, Git workflows, containerization (Docker), and deployment automation.
- Strong communication skills: ability to write technical RFCs, influence without authority, and translate complex trade-offs for non-technical stakeholders.
- Track record of mentoring and growing engineers, with a multiplier mindset.
Desirable
- Experience operating data platforms at high scale (petabyte-level warehouses, millions of events/sec).
- Familiarity with data mesh or data product paradigms.
- Experience with FinOps practices and cloud cost management at scale.
- Prior experience in a technical leadership role without direct reports (staff/principal IC track).
- Contributions to open-source data tools or technical communities.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Turkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model
Shift times between 07:00 and 19:00 CET
Weekend work required once per month / every 6 weeks, with advance scheduling
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Applications Engineer 2
About the job
Twilio is looking for a Salesforce Developer to join the GTM Automation team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape.
You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data, and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions.
Responsibilities
In this role, you’ll:
Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users.
Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model.
Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders.
Review and assure quality in all code entering our codebase.
Continually evaluate and refactor our existing codebase for increased extensibility.
Ability to learn new technologies depending on project requirements.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience with
Apex, LWC, SOQL
, Javascript with Agile development practices
Advanced flow development
API integrations (ETL, marketing tools, ERP, analytics)
Data architecture support
Performance optimization and technical debt reduction
Deployment and CI/CD support
Security and scalability improvements
Tech Design Collaboration with System Architect
Ability to translate technical requirements into independent features for development
Comprehensive experience on debugging and troubleshooting in Salesforce
Experience in identifying common blind spots and bugs in Salesforce
Experience in working with and optimizing millions of rows of data
Proficiency in developing unit tests with assertions for core functionality
Desired:
Experience in AgentForce, Einstein, AI tools/technologies
Experience in SQL, Python, Data Cloud, Snowflake
Familiarity working with a Pay-as-you-go business model
Experience developing and deploying through Heroku
Location
This role will be remote, and based in India <Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi>.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Spain; United Kingdom; Serbia; Germany
Who we are
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in minutes—it just works and is always free for the first 200 endpoints with no functional limits.
By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without requiring a VPN, Action1 eliminates routine IT labor, helps prevent ransomware and security risks, and protects the digital employee experience.
In 2025, Action1 was recognized by
Inc. 5000 as the fastest-growing private software company in America
.
The company is founder-led by
Alex Vovk and Mike Walters
, entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.
The Role
We are looking for a Product Security Engineer to join the team responsible for securing Action1’s multi-tenant SaaS product.
In this role, you will work closely with engineering, product, and security teams to identify risks early, support vulnerability handling, improve secure development practices, and help make product security practical, clear, and actionable.
This is a hands-on role for someone who understands both software engineering and cybersecurity, enjoys working directly with developers, and wants to help build security into the product without slowing teams down unnecessarily.
What you’ll do
Support PSIRT and vulnerability handling activities
Validate, triage, track, and coordinate security reports
Provide practical remediation guidance to engineering teams
Help validate security fixes and reduce product security risks
Review code, APIs, and architecture to identify security issues early
Conduct threat modeling and security design reviews
Improve security automation in engineering workflows
Support SAST, SCA, secrets scanning, and other security controls
Maintain SBOMs, dependency visibility, and remediation follow-up
Support security assessments, vulnerability assessments, and penetration testing
Maintain vulnerability handling playbooks, product security procedures, and incident response runbooks
What we’re looking for
3+ years of experience in product security, application security, DevSecOps, or a related cybersecurity field
Strong software engineering background and ability to work effectively with engineering teams
Understanding of application, API, infrastructure, and software supply chain security risks
Experience applying cloud security concepts and practices
Understanding of IAM, network security, logging, monitoring, and secure cloud architecture patterns
Familiarity with vulnerability management, incident response, security assessments, and secure SDLC practices
Experience with threat modeling and security design reviews
Strong communication skills, including professional communication with external researchers and vendors
Ability to work independently and as part of a team in a fast-moving environment
Nice to have
Genuine interest in cybersecurity and motivation to grow as a product security expert
Hands-on experience with AWS security controls, best practices, and architecture patterns
Hands-on experience with C++ or JavaScript
Experience with security testing and automation using scripting, APIs, CI/CD pipelines, or specialized tools
Experience with threat modeling for SaaS, API, cloud, or on-prem product components
Experience with SBOM generation, dependency visibility, or software supply chain security
What we offer
Fully remote work environment
Opportunity to work on a real security product used by IT and security teams
High ownership and direct impact on product security practices
Close collaboration with engineering, product, and security teams
Fast-growing software company with low bureaucracy and practical decision-making
Opportunity to improve security processes, automation, and engineering workflows
Supportive team that values clear thinking, ownership, and continuous learning
Location: Dubai, United Arab Emirates
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. The business operates at the intersection of development, capital, and long-term strategic growth, with a focus on shaping high-impact opportunities across its portfolio.
This role sits close to executive leadership and supports the planning, coordination, and reporting that help turn strategic priorities into action. As Planning Manager (CEO Office), you will help bring structure, visibility, and momentum to key initiatives, working across teams to support informed decision-making and business performance.
Responsibilities
Develop strategic planning frameworks and track CEO office priorities across business units.
Coordinate cross-functional initiatives, timelines, and executive follow-ups for key projects.
Prepare executive reports, dashboards, and presentations for leadership decision-making.
Monitor project milestones, risks, and budget alignment for strategic initiatives.
Support annual business planning, performance reviews, and ad hoc strategic analysis.
Requirements
Bachelor’s degree in business, finance, economics, or a related field.
5+ years of experience in strategic planning or executive office roles.
Experience in CEO office or corporate strategy environments, with exposure to real estate development and investment-side planning.
Strong proficiency in Excel and PowerPoint, with hands-on experience using Power BI, Tableau, ERP systems, and Monday.com.
Proven experience managing cross-functional initiatives, aligning senior stakeholders, and coordinating with business unit heads.
Experience working directly with the CEO or C-suite and preparing board-level materials.
Location: South Africa; Pakistan; Colombia
About Huzzle
Huzzle is building the future of hiring by helping companies scale their teams through AI-powered recruitment and a global talent network.
We partner with fast-growing startups and established businesses across industries to help them hire exceptional remote talent in sales, customer success, marketing, operations, engineering, finance, and more. Our platform combines AI with human expertise to streamline hiring while delivering a high-quality experience for both clients and candidates.
About the role
We're looking for an organised, commercially minded Customer Success / Account Manager to manage a portfolio of client accounts and ensure an exceptional client experience from onboarding through ongoing account management.
This is a fast-paced, fully remote role requiring someone who can confidently manage client relationships, resolve issues professionally, and coordinate across multiple internal teams to keep client accounts operating smoothly.
Key Responsibilities
Act as the primary point of contact for a portfolio of enterprise client accounts.
Manage day-to-day client relationships, requests, and ongoing communications.
Handle escalations and disputes (notice periods, conduct issues, client concerns) with sound judgement and professionalism.
Manage client communication regarding billing, service delivery, account performance, and operational updates.
Coordinate closely with Payroll, Talent Success, Recruitment, and Operations teams.
Proactively monitor client health, identifying risks before they become larger issues.
Build trusted client relationships so potential issues are surfaced early and resolved quickly.
Ensure an excellent customer experience while balancing client and internal business needs.
Please note:
If you are not selected for this internal opportunity, we may consider your profile for suitable opportunities with our clients through our talent pool.
Requirements
2+ years of Customer Success, Account Management, Client Success, Customer Experience, or Account Executive experience
Excellent written and verbal English communication skills
Experience managing multiple client accounts simultaneously
Strong stakeholder management and relationship-building abilities
Comfortable handling difficult conversations and resolving escalations professionally
Experienced handling 20+ client accounts
Highly organised with excellent attention to detail
Able to work independently in a fast-paced remote environment
Strong commercial awareness and problem-solving skills
Nice-to-Haves
Previous experience within a recruitment, staffing, or talent solutions business
Experience working with enterprise or B2B clients
Familiarity with CRM systems (HubSpot, Salesforce, or similar)
Experience collaborating with payroll or operational teams
Benefits
🌍 Fully remote work from anywhere
🌴 Flexible paid time off
💻 Work with a global, high-performing team
📈 Fast career progression with opportunities to grow as the company scales
🚀 High ownership and autonomy—you'll make a real impact from day one
🤝 Collaborative startup environment where your ideas are encouraged
🧠 Exposure to AI, recruitment technology, and fast-growing startups
💰 Competitive compensation
Location: Subic, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: City of Santa Rosa, Philippines; Calamba, Philippines; Lipa City, Philippines; Batangas City, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
City of Santa Rosa, Philippines; Calamba, Philippines; Lipa City, Philippines; Batangas City, Philippines
Location: Bauang, Philippines; San Fernando City, Philippines; Rosario, Philippines; Calasiao, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Bauang, Philippines; San Fernando City, Philippines; Rosario, Philippines; Calasiao, Philippines
Location: Bacoor, Philippines; Dasmariñas, Philippines; Carmona, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Angeles, Philippines; San Fernando, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: San Francisco, CA; Remote (US); New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale.
WHAT YOU'LL DO
- Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth.
- Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations.
- Partner with Product to improve activation features and automation that enhance self‑onboarding.
- Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications.
- Continuously improve systems and team efficiency through automation, content, and applied AI initiatives.
- Design, launch, and iterate scaled CS programs that improve outcomes across thousands of customers.
- Manage, coach, and develop a team of 6–8 Scaled Customer Success Managers, each handling ~300 monthly new customers.
- Drive team performance across activation, expansion, and CSAT targets while fostering ownership and excellence.
- Hire, train, and enable team members on Ramp’s product, customer journey, and playbooks.
- Partner cross‑functionally with CS, Sales, Product, Growth, and Data to align scaled strategy with company goals.
WHAT YOU NEED
- 4+ years in consulting, CS operations, revenue or business operations, or strategy within high‑growth B2B SaaS
- 2+ years of people management experience leading high‑performing CS or operations teams
- Proven success building or optimizing scalable programs and processes
- Strong analytical skills with the ability to turn data into dashboards, operational insights, and measurable outcomes
- Skilled at cross‑functional leadership and influencing senior stakeholders across Product, Growth, Data, Sales, and CS
NICE TO HAVES
- Customer‑facing or quota‑carrying experience with a track record of exceeding goals
- Experience building education content, webinars, or scaled training programs
WHAT SUCCESS LOOKS LIKE
In the first 6 months, this leader will have launched and iterated scaled activation programs that measurably increase self‑serve activation and early retention, established a recurring metrics review with dashboards that surface funnel bottlenecks, and lifted team efficiency and CSAT through process, automation, and content improvements while developing a high‑performing team of 6–8 sCSMs.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is seeking a highly analytical,
systems-oriented
Cluster & Systems Capacity Engineer
to drive the planning, forecasting, deployment, and optimization of hardware infrastructure across our global cloud storage platform.
About the Role:
This role ensures that Backblaze’s storage clusters, compute systems, and network infrastructure scale reliably, cost-efficiently, and ahead of demand. You will build and maintain predictive models, ensure consistent supply and demand alignment, and partner cross-functionally to inform strategic investment and deployment decisions. .
This is a high-impact role within Cloud Operations, directly contributing to service availability, durability, performance, margin optimization, and long-term platform scalability.
Key Responsibilities:
Capacity Planning & Forecasting
Develop and maintain short, medium, and long-term capacity demand and hardware deployment forecasts across storage, compute, and network domains within the platform
Build predictive models that translate business demand signals into infrastructure requirements using historical utilization, growth trends, product sales plans, hardware lifecycle roadmaps, and other key business inputs
Partner with Infrastructure, Production, and Network Engineering teams to align capacity plans with system design and scaling initiatives
Develop and automate forecasting pipelines, simulation calculators and tools, and capacity dashboards to improve data quality, reduce manual analysis, and provide stakeholders clear visibility into platform usage and cluster health metrics
Cluster Performance & Resource Optimization
Monitor and analyze cluster and system-level utilization and performance across CPU, memory, IOPS, and network resources
Adjust deployment plans and recommended configurations in real-time to maintain adequate headroom and system stability in support of delivering a world-class customer experience
Partner with service and platform owners to develop headroom and live buffer policies, optimize hardware BoMs, leverage virtualized orchestration, and reduce product cost
Cross-functional Organizational Alignment
Work in lockstep with Operations and Finance peers to align capacity plans and hardware requirements with capital budgets, cost targets, and financial outcomes
Support strategic optimization initiatives across infrastructure investments, engineering development, and operations processes, contributing to long-term infrastructure strategy and capital planning
Lead efforts to evaluate, procure, and provision requests for new or additional hardware, working with Systems and Network Engineering, SRE, NOC, and Data Center Operations teams to identify and deliver optimal solutions
Maintain alignment with Product and Sales to support customer onboarding, growth, and demand variability
Communicate complex capacity and infrastructure insights clearly to technical and non-technical stakeholders
Required Qualifications
Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Systems, Statistics or a related, technical field (or equivalent experience).
3-6+ years of experience in Site Reliability Engineering, Infrastructure Capacity Planning, Systems/Infrastructure Engineering, Production Engineering, Data Center Operations or similar Cloud Operations role
Familiarity and experience working with Cloud Storage infrastructure, particularly highly-available, large-scale distributed systems supporting large amounts of data with high throughput and complex performance requirements
Background in capacity modeling, performance analysis, scenario modeling, and/or infrastructure cost optimization, with an ability to quantify ideas within financial frameworks and forecasts.
Proficiency in database and data analysis tools (preferably Snowflake, Metabase, Grafana, Python, SQL, Prometheus, Victoria Metrics, and Excel/Google Sheets)
Demonstrated deep, creative, and logical thinking complimented by a strong data analysis skillset
Excellent communication and documentation skills, with the ability to share knowledge and explain concepts accurately and concisely
Desire to work on a highly-autonomous team that cares deeply about quality, cost, and the customer experience
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work, plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The expected salary range for this role is $123,000 - $175,000.
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We are hiring a Principal Engineer to help define the technical direction for core product experiences at 1Password.
This is a senior individual contributor role for an engineer who can translate ambitious product strategy into systems that scale technically and operationally. You will drive architecture, engineering standards, and technical direction across the product ecosystem, working across client applications, distributed services, data platforms, and shared infrastructure to build experiences that are secure, reliable, performant, and maintainable.This is not a role scoped to a single team or subsystem. The expectation is organization-level technical leadership: shaping how Product Engineering approaches complex cross-cutting problems, guiding long-term architectural investments, and establishing the technical patterns and operational standards other teams build against.
You will operate across the full lifecycle of product engineering work, from architecture and system design through production operations and long-term evolution. Success in this role requires balancing product velocity with engineering durability, making pragmatic technical tradeoffs, and driving alignment across teams with different priorities and constraints.
You will help evolve the next generation of 1Password’s product architecture, including the responsible integration of AI capabilities into core product experiences. Security and privacy by default, cross-platform consistency, operational resilience, and enterprise-scale reliability are foundational requirements that must be reflected in every architectural decision.
If you want to build systems used daily by millions of individuals and hundreds of thousands of businesses, and solve engineering problems where distributed systems, reliability, usability, security, and intelligent automation all matter simultaneously, this is that role.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have designed and operated large-scale distributed systems where reliability, scalability, maintainability, and operational excellence matter.
- You have deep experience driving architecture and technical direction across multiple teams, organizations, or product domains.
- You have strong systems-thinking instincts and can reason effectively about platform boundaries, distributed systems constraints, developer ergonomics, and long-term technical sustainability.
- You have experience building customer-facing product systems across clients, APIs, distributed services, cloud infrastructure, and data platforms.
- You have experience building or scaling event-driven systems, microservices architectures, or shared platform infrastructure in production environments.
- You have practical experience integrating AI or ML capabilities into production applications and understand the engineering tradeoffs involved in introducing AI into trust-sensitive product experiences.
- You have strong instincts for privacy-preserving and security-conscious system design, including thoughtful handling of telemetry, user data, permissions, and auditability.
- You are effective at driving alignment across teams with different incentives, priorities, and technical perspectives.
- You communicate clearly with engineers, executives, and cross-functional partners, and can explain complex technical tradeoffs in practical terms.
- You are comfortable operating in ambiguity and helping organizations make durable technical decisions before every variable is known.
Bonus points for:
- Experience in identity, authentication, authorization, secrets management, enterprise security, or trust-oriented product domains.
- Experience building large-scale event-driven or multi-region distributed systems in cloud environments.
- Experience building cross-platform applications or shared platform architectures at scale.
- Experience with developer platforms, internal engineering frameworks, CI/CD systems, or large-scale infrastructure modernization initiatives.
- Experience integrating LLMs or AI-assisted workflows into customer-facing SaaS applications.
- Experience with endpoint trust, browser or extension security, enterprise administration workflows, or device posture systems.
- Experience mentoring engineers and raising the engineering bar across organizations through technical leadership and operational excellence.
What you can expect:
- Define architecture and technical direction for core product capabilities spanning clients, distributed services, data platforms, and shared infrastructure.
- Establish engineering standards and reusable architectural patterns for scalable, maintainable, and resilient product systems across Product Engineering.
- Drive long-term technical strategy across critical product areas, balancing immediate delivery needs with scalability, operational excellence, and platform sustainability.
- Partner closely with Product, Design, Security, Privacy, Infrastructure, and Data teams to ensure technical decisions support both customer outcomes and long-term operational durability.
- Guide how AI-powered capabilities are integrated into customer-facing product experiences, ensuring systems are reliable, observable, operationally safe, and aligned with customer trust expectations.
- Define engineering expectations for AI-enabled product systems, including evaluation frameworks, rollout safety, telemetry, fallback behavior, auditability, and operational controls.
- Establish shared platform capabilities and infrastructure patterns that allow teams to build product features consistently across clients, services, APIs, and AI-assisted workflows.
- Influence and drive key architectural decisions around distributed systems design, event-driven architectures, synchronization models, scalability, performance, reliability, extensibility, and platform interoperability.
- Help teams navigate difficult technical tradeoffs, unblock large cross-functional initiatives, and reduce systemic engineering complexity across the organization.
- Raise the operational bar for production systems through stronger reliability practices, observability standards, incident readiness, performance analysis, and engineering discipline.
- Mentor and influence engineers across the organization through technical leadership, architecture reviews, design guidance, and hands-on problem solving.
What success looks like:
Success in this role means Product Engineering can scale product development without sacrificing reliability, maintainability, security, or customer trust. That includes:
- Durable architectural patterns that enable teams to move faster with less duplication and lower operational overhead.
- Product systems that scale reliably across platforms, enterprise environments, and growing customer complexity.
- Engineering teams making more consistent technical decisions with clearer standards and stronger shared foundations.
- AI-powered product experiences that are useful, measurable, trustworthy, and operationally safe.
- Reduced systemic friction across development, delivery, observability, and cross-team coordination.
- Stronger operational resilience, including improved reliability, debuggability, rollout safety, and incident response readiness.
- Technical investments that improve long-term engineering velocity instead of creating organizational drag or platform fragmentation.
USA-based roles only: The annual base salary for this role is between $246,000 USD and $369,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (US)
About the Role
As a Senior Blockchain Engineer at Ondo, you will own the design of our smart contract
systems
- not just the contracts themselves, but how they're deployed, secured, monitored, and managed across their entire lifetime, and how they connect to the people and products that depend on them.
You'll design secure, efficient, and scalable smart contract solutions across many blockchain ecosystems powering Real World Asset (RWA) tokenization. But the harder and more important part of this role is everything around the contract: keeping it secure from deploy through every day it's live, building tooling that lets non-technical teammates safely view and manage on-chain state, and creating automated systems that take manual, error-prone work off the table.
You'll think about how a smart contract design decision ripples outward, to the web app, to the teams operating the system day to day, and ultimately to our end users. You'll collaborate with product, legal, compliance, web, and ops to make sure contracts are technically sound, regulatorily aligned, and genuinely operable by the teams who rely on them day to day. Throughout, you'll favor simple, elegant designs that let us move quickly
and
safely.
This is a unique opportunity to shape the future of finance by building the systems that bring real-world assets on-chain, and by making those systems something a whole organization can build on with confidence.
Responsibilities
Smart Contract System Design:
Architect entire smart contract systems for Ondo's evolving product suite — covering new chain deployments, novel DeFi interoperability and bridging solutions, and DeFi protocols — with security, operability, and long-term maintainability designed in from the start.
Lifecycle Security & Operations:
Own contract security not just at deploy but across the full lifetime of the system — including upgrade safety, administrative controls, and the operational guardrails that keep things safe as they evolve.
Tooling & Automation:
Build tooling and automated systems that let non-technical teammates safely view, monitor, and manage contracts without writing scripts or touching raw chain operations directly.
Cross-Functional Integration:
Connect smart contract design to the rest of the product — helping the web team integrate cleanly, helping operational teams monitor and manage without direct scripting, and ensuring design decisions flow sensibly through to end users.
Technical Leadership:
Serve as tech lead and subject matter expert for blockchain projects, guiding the engineering team toward high-impact, scalable solutions and making sound technical decisions aligned with long-term goals.
Requirements
Based in PT, MT, CT, or ET time zones.
Excellent technical and non-technical communication skills, verbal and written.
Bachelor's degree in Computer Science, Engineering, or a related technical field.
5+ years of software engineering experience.
3+ years in blockchain engineering, ideally from another DeFi protocol live on multiple chains.
Strong competency with Solidity; exposure to non-EVM smart contract languages a plus — particularly Solana.
Demonstrated ability to design
systems
, not just contracts — including tooling, automation, security across the contract lifecycle, and the integration points between contracts, applications, and operational teams.
Proven results building and scaling a DeFi protocol.
Python and/or TypeScript experience preferred (for building tooling and automation).
Strong technical grasp and excellent judgment on task prioritization.
Strong emphasis on understanding the "why" behind requirements and a commitment to defining the "minimum scope."
What we offer
•Competitive compensation including salary, future token rights, and/or equity (according to your preferences) — we're well-funded and believe that great talent deserves great compensation.
•Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
•Small remote-first team across many countries — you'll be an early team member helping shape our vision, culture, and design practices.
•A+ colleagues — our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap.
•Best-in-class investors — we are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
seniorSingapore, Singapore
УдалённоUnited States; Canada; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
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