Location: Almaty, Kazakhstan; San Francisco Bay Area, USA
Workplace: OnSite
Why work at Higgsfield AI?
Higgsfield AI https://higgsfield.aiis the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We’re building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn’t just moving fast, but rewriting what fast looks like.
WHY THIS ROLE EXISTS
Higgsfield has grown roughly 35x in the last twelve months. 390 of the Fortune 500 are already on the product, and the adoption patterns look like nothing that came before — teams find us, adopt us and expand without anyone selling to them. That’s what an AI-native product does, and it’s how the company is built: small teams, no inherited process, decisions made in hours rather than quarters.
The opportunity now is to take that industry by industry. Advertising. Entertainment. Gaming. Retail. E-commerce. Each one is a category where a single person can go in, land the anchor accounts and own the vertical outright.
We’re hiring hunters for that. Not account managers working inbound — people who pick a vertical, build the target list themselves, and take it.
WHAT YOU’LL DO
Own global B2B partnerships
- Drive the full partnership lifecycle end to end — sourcing, pitching, structuring, negotiating and closing deals with international partners.
- Build and scale the partnerships pipeline across key markets. You own the target list, not just the deals handed to you.
- This role travels: partners, in their market, in person.
Lead commercial execution
- Own revenue targets and deliver against multi-million-dollar goals.
- Structure complex deals, paid pilots and multi-year strategic agreements.
- Restart stalled deals because you decided to, not because a process told you to.
Shape strategy and go-to-market
- Identify high-value use cases with partners and translate Higgsfield’s capabilities into outcomes they can defend inside their own organisation.
- Design partnership models, pricing structures and GTM approaches from scratch.
- Switch verticals fast — a media holding this month, a consumer brand the next, a platform after that.
Own accounts and grow them
- Build durable relationships at C-level with founders, operators and decision-makers.
- Drive expansion, upsell and new revenue streams inside existing accounts.
- Carry the full commercial picture: what a deal books and what it costs us to serve.
REQUIREMENTS:
- 7+ years in enterprise sales, business development or partnerships, closing complex multi-million-dollar deals you personally sourced and negotiated.
- At least 3 years working in international markets — at a global company, or in a role where you owned deals or operations across multiple countries.
- Experience at a company that scaled aggressively, where daily progress was expected and intensity was normal.
- You hold both sides of the business in your head. You can say what a partnership earns and what it costs to deliver in the same sentence.
- Comfortable with almost no structure. You’ll get context and access, not process.
- Heavy international travel.
- Fluent English and Russian.
Nice to have
- Sold into enterprise media, advertising, entertainment or consumer brands.
- Ran a P&L, a market or a vertical as a GM or country lead.
- Broke into an international agency or global commercial organisation as a non-native speaker.
WHAT WE WEIGH OVER BRAND NAMES
We optimise for intensity and ownership. Three deals you actually built beats a decorated CV of roles you inherited, and a thin LinkedIn profile is not a problem here — several of our strongest people have one. If your best work isn’t visible online, tell us about it in your application.
WHAT WE OFFER
- Competitive base salary in USD, based on your experience, skills, and the scope of the role.
- Equity participation through the company’s stock option program, giving you the opportunity to share in Higgsfield’s long-term growth.
- Relocation support for candidates moving from another city or country.
- A highly collaborative, fast-paced environment where you can work directly with experienced leaders and have a meaningful impact on the product and company.
- Opportunities for professional growth, ownership, and career development as the company scales.
- Company-provided equipment, meals, transportation, and other office benefits.
Location: Almaty or San Francisco (onsite), with heavy international travel and regular trips to the other hub. Our team works from the office six days per week. We believe in-person collaboration is an important part of how we move quickly, solve complex problems, and build strong teams.
Also hiring: GM, Strategic Partnerships — same seniority, focused on GPU and compute economics, financial planning and investor-facing strategy. If your background leans consulting or corporate finance, or you come from the cloud and compute world, apply there https://jobs.ashbyhq.com/higgsfieldai/00807c29-404b-4267-9089-40f031bfc6d1 instead.
ОфисAlmaty, Kazakhstan; San Francisco Bay Area, USA; Relocation support for candidates moving from another city or country
Location: New York
Workplace: Hybrid
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
This role is Hybrid - New York.
ROLE
Morpho's largest enterprise partners are live integrations with significant untapped growth potential. This role embeds inside a flagship partner organization, builds relationships from PMs to executives, and inserts Morpho into the partner's product roadmap. Success is measured on revenue and active loans generated by the account.
RESPONSIBILITIES
- Own relationship management for a flagship enterprise partner, building relationships with PMs, executives, and teams across the organization to grow the account and protect it from churn
- Run a recurring meeting cadence with the partner's product teams, including quarterly reviews with executives, to align objectives and keep joint priorities moving
- Make the commercial and product case to PMs that integrating loans grows their revenue, improves their product, and benefits their users, so Morpho earns a place on their roadmap
- Track product data to identify growth levers, such as rolling products out to new jurisdictions or running activation campaigns, and turn them into quantified expansion plays
- Map the incentives of the different players inside the partner organization and use that understanding to unlock decisions
- Spend consistent in-person time with the partner's teams in New York so relationships run deep across the organization, not through a single contact
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
Fully onboarded on a flagship account: you understand the current integration, its performance data, and the history of the relationship, and you have mapped the organization, its decision makers, and their incentives. You have met the key PMs in person and established yourself as Morpho's primary point of contact.
FIRST 3 MONTHS
You have drafted a full account strategy with the CEO: growth thesis, expansion opportunities across existing and new products, blockers, and a 12-month roadmap. A recurring cadence is running with the partner's product teams, and you have identified 2-3 quantified expansion plays and begun pitching them to the relevant PMs.
FIRST 6 MONTHS
Morpho features on the partner's product roadmap, with at least one expansion play committed or shipped and measurable growth in revenue and active loans against your starting baseline. Executive relationships are established, quarterly reviews run as standard cadence, and you are trusted internally as the voice of the account.
MUST HAVE SKILLS & EXPERIENCE
- Experience navigating and selling into large organizations, for example through a top-tier consulting background or an enterprise-facing operating role
- Strong relationship builder across levels, from PMs to executives
- Product-minded: able to insert yourself into a roadmap and argue the commercial and product case for integrating loans
- Data-driven: comfortable tracking product metrics and spotting expansion opportunities like new jurisdictions or activation campaigns
- Crypto native: credible in front of PMs at major crypto and fintech platforms
- Comfort operating in fast-changing, ambiguous contexts
- Strong ownership and autonomy: doesn't wait to be told
- Clear and crisp async communication
- Team-first mindset, low ego
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO:
- Drive partner activation through onboarding, enablement, certification, governance, and operational support programs that help product, strategic, and channel partners become productive quickly.
- Build and continuously improve the systems, playbooks, processes, and partner-facing resources that enable Sierra’s partnership ecosystem to scale, including onboarding guides, enablement content, FAQs, and operational documentation.
- Coordinate cross-functional execution across Product, Engineering, Sales, Solutions Engineering, Customer Success, Marketing, Legal, GTM Operations, and Partnerships to support product launches, technology integrations, joint GTM programs, co-sell motions, and strategic initiatives.
- Plan and execute ongoing partner engagement and governance, including enablement sessions, webinars, QBRs, executive business reviews, newsletters, office hours, partner events, and ongoing partnership management.
- Build reporting and use data to improve partnership health, tracking partner activation, engagement, pipeline contribution, partner-influenced revenue, and overall performance while identifying friction and continuously improving how Sierra launches, activates, and scales partnerships.
WHAT YOU'LL BRING:
- 6+ years of experience in partnership management, partner programs, partner success, ecosystem operations, program management, or a related function within an enterprise SaaS company.
- Experience launching, activating, and scaling strategic partnerships, including partner onboarding, enablement, certification, joint GTM execution, technology launches, and ongoing partner success.
- Strong cross-functional operator with experience influencing Product, Engineering, GTM, Customer Success, Marketing, Legal, and external partners without direct authority, and exceptional organizational, communication, analytical, and project management skills.
- Comfortable with APIs, integrations, and technical product concepts, with the ability to collaborate closely with technical teams without needing to be an engineer.
- Fluent with modern AI tools and workflows, actively using AI to improve your work and understanding how AI is changing enterprise software, customer engagement, and partnership models; thrives in ambiguity and enjoys turning strategy into repeatable execution.
EVEN BETTER...
- Experience supporting and scaling strategic partnership programs across product and technology partnerships, cloud ecosystems, systems integrators, strategic alliances, or channel networks, ideally in a high-growth global environment.
- Experience working across enterprise software ecosystems and partners such as AWS, Google Cloud, Microsoft, Salesforce, ServiceNow, Stripe, Twilio, Snowflake, Databricks, or large global systems integrators, with familiarity across PRM, CRM, partner enablement, learning management, and collaboration platforms.
- Technical and AI ecosystem experience, including AI platforms, developer tools, or enterprise software, with prior software development, solutions engineering, or technical implementation experience a plus.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: The Netherlands; Portugal; United Kingdom; Spain; Germany
Workplace: Remote
NOTE: This position can be remote in any EMEA country ClickHouse has a hiring presence.
We are hiring talented Full Stack Software Engineers for our Control Plane team.
The team focuses on great user experience, seamless, automated, and scalable cloud infrastructure deployment, and lifecycle management.
We build and maintain the Cloud Console—a sophisticated web application that lets users manage organizational resources such as database services and user access, run queries through a powerful SQL IDE, explore data with interactive dashboards, and monitor system performance.
If you’re excited about creating robust cloud platforms, this team could be a great fit.
What will you do?
- Design and deliver a scalable, highly available, resilient, and secure cloud-base infrastructure.
- Collaborate with cross-functional teams to define, design, and ship application features.
- Ensure the performance, quality, and responsiveness of applications and infrastructure.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automation.
- Participate in code reviews and contribute to a culture of continuous improvement.
About you:
- 6+ years of software engineering experience, including 3+ years in cloud computing (AWS, Azure, or GCP) or platform engineering.
- Strong proficiency in Typescript, Node.js and React.
- Familiarity with RESTful APIs and JSON.
- Understanding of fundamental design principles for scalable applications.
- Proficient understanding of code versioning tools, such as Git.
- Excellent communication and collaboration skills.
Preferred Qualifications:
- Experience with ClickHouse
- Knowledge of CI/CD pipelines
- Previous experience in developing analytics or data-intensive applications
Nice to Have:
- Experience with Auth0, or similar integrations
- Monorepo experience (Yarn workspaces, TurboRepo, Nx)
- Previous work on developer tools, IDEs, or BI platforms
- WebSocket/real-time features
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an execution-focused and visionary Data Engineering Manager to lead our Data Platform Team. In this critical role, you will manage a team of talented engineers dedicated to building the common, reusable abstractions and high-throughput data infrastructure that power Garner’s internal and external applications. You will champion an AI-native development philosophy and scale our data pipeline capabilities, ensuring our systems seamlessly support the heavy computational demands of our next phase of company-wide growth.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Lead and manage the Data Platform Engineering team, owning the end-to-end design, implementation, and operational excellence of systems that process complex healthcare data
Provide high-quality technical contributions and architectural guidance, establishing robust standards for data modeling, processing, and system maintainability
Build and optimize common data abstractions, pipelines, and frameworks designed for high scalability, ensuring our platform keeps pace with exponential enterprise data growth
Translate complex, ambiguous business and data requirements into well-scoped, accurately estimated, and composable architectural pieces
Foster and drive an AI-native engineering culture within the team, integrating cutting-edge AI tools and integrations to enhance development workflows and automate data operations
Manage and grow stakeholder relationships across Engineering and Product, aligning team priorities with departmental OKRs and broader business goals
Mentor, coach, and guide your team members, conducting detailed design reviews and managing robust Root Cause Analyses (RCA) to continuously elevate technical rigor
The ideal candidate has:
5+ years of hands-on engineering experience, with a focus on Big Data and distributed system and infrastructure
2+ years of managing engineering teams, with a track record of building and mentoring high performing teams
Expertise with batch data processing frameworks such as Hadoop, Spark, EMR, etc.
Experience with stream processing systems such as Kafka and RedPanda
Proficiency with technologies such as Temporal, Apache iceberg, AWS glue, Spark, DBT, and Soda
Exhibits strong ownership and a proactive mindset, with a proven ability to translate complex business needs into scalable, actionable technical roadmaps
Demonstrated ability to operate effectively in dynamic, fast-paced startup environments, with a hands-on approach and a strong commitment to organizational success
Preference for managing healthcare data standards (e.g. HIPAA, EDI)
A desire to be a part of our mission to improve the U.S. healthcare system
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
Python, Spark, dbt, SnowFlake, Iceberg, Airflow, OpenMetadata, Kubernetes, NATS, AWS, Terraform, Claude Code
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $310,000 - $385,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: San Francisco, CA; Washington, D.C.
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own the end-to-end partnership strategy for Sierra’s US, Canada, and UK Government & SLED ecosystem, identifying, prioritizing, recruiting, and structuring the systems integrator, reseller, distributor, and strategic alliances that will most accelerate Sierra’s growth and expand our public-sector reach.
- Build and lead joint go-to-market strategies with key partners, developing compelling joint value propositions, identifying priority accounts and use cases, and aligning sales motions, pipeline goals, and shared success metrics to drive measurable commercial outcomes.
- Build a scalable partner program and enablement engine from the ground up, including training, certification paths, sales plays, field-facing materials, commercial frameworks, and onboarding programs that give partners the tools and confidence to effectively position, sell, and deliver Sierra.
- Own and grow strategic partner relationships from initial engagement through long-term success, cultivating executive-level sponsorship while establishing the operating rhythms, joint planning, business reviews, governance, and scorecards needed to keep partnerships accountable, productive, and scaling over time.
- Serve as the connective tissue between Sierra and the broader public-sector partner ecosystem, partnering closely with Sales, Marketing, Product, and Legal; bringing market intelligence and partner feedback back into Sierra; representing the company at key industry and procurement events; and using pipeline and performance data to determine where to invest, course-correct, or evolve our partnership strategy.
WHAT YOU'LL BRING
- 10+ years of experience in strategic partnerships, alliances, or channel strategy, with significant experience across US, Canada, and/or UK Government and SLED markets and a proven track record of building and scaling partner programs that drive engagement and pipeline.
- Strong relationships across the government technology ecosystem, including resellers, systems integrators, distributors, and strategic partners such as Carahsoft, Deloitte, Accenture Federal Services, or comparable public-sector organizations.
- Deep understanding of government procurement and public-sector requirements, including RFPs/RFIs, cooperative purchasing vehicles, GSA schedules, CCS/G-Cloud frameworks, Canadian procurement vehicles, and relevant compliance, security, and accessibility requirements.
- Strong executive presence and relationship-building skills, with a demonstrated ability to earn senior-level trust and sponsorship while developing GTM frameworks, enablement programs, and operating cadences that scale partnerships.
- AI fluency and a builder mindset, with experience leveraging AI-powered tools and insights in day-to-day work and applying that knowledge to partnerships around an AI-native product like Sierra, along with the ability to travel across the US, Canada, and UK as needed.
EVEN BETTER...
- Experience working at or partnering closely with government-focused organizations such as Carahsoft, Deloitte, or Accenture Federal, ideally within a high-growth enterprise company where you helped build and scale a public-sector partner ecosystem.
- Experience structuring and growing strategic partnerships, including negotiating commercial terms, developing co-sell and governance frameworks, and driving joint GTM initiatives, customer events, executive engagement, and partner marketing programs.
- Knowledge of the government technology landscape, ideally including CX/customer service technology, AI/ML applications and public-sector AI policy/procurement trends, with an existing security clearance or eligibility to obtain one where applicable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Moscow, Russia; St. Petersburg, Russia; Yerevan, Armenia; Tbilisi, Georgia; Astana, Kazakhstan; Almaty, Kazakhstan
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit.
We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control – all from a mobile app. With NOVACARD, users can access up to $200,000 MXN in credit, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals.
Simple finances, big goals.
About the Role
We are looking for a QA Automation Engineer to own the quality of key user scenarios across the stack. In this role, you will do more than write autotests — you will build a reliable automation system that covers everything from a customer action in the Flutter mobile app to data validation in APIs, message queues, and databases.
You will work closely with developers, analysts, DevOps, and other QA engineers to ensure delivery speed and reliability of financial services. We expect an engineer who sees risks in a microservices architecture and prevents them with well-designed automated coverage. The role is fully remote, with occasional business trips if required.
Key Responsibilities
Develop, maintain, and evolve UI autotests for the Flutter mobile application (Android/iOS) using Python and Appium.
Design the automation framework architecture: implement and maintain Page Object patterns, business step layers, fixtures, and environment configurations.
Work with Flutter app locators: use Semantics labels and accessibility IDs, and align their implementation with mobile developers to improve test stability.
Ensure autotest suite stability: diagnose and eliminate flaky tests, manage waits, and configure test isolation.
Configure and maintain Allure reporting: steps, attachments such as screenshots, logs, and traffic, run history analysis, and linking autotests to test cases.
Integrate autotests into CI/CD using GitLab CI: run pipelines, set up parallel runs on emulators and real devices, and maintain acceptable execution time.
Analyze new functionality, participate in requirements review, and create test designs.
Perform functional, integration, regression, and end-to-end testing.
Test external and internal integrations, including SOAP/REST APIs, XML/JSON processing, authorization, contracts, and service interaction errors.
Analyze asynchronous processes: message queues and event buses such as Kafka and RabbitMQ, consumers, retries, idempotency, and delayed effects.
Identify cross-team dependencies during task definition and align them with related teams before development and testing begin.
Estimate testing and automation effort, maintain and expand the regression test suite.
Analyze run results, report risks, defects, and blockers in a timely manner, and prepare clear quality reporting.
Automate test data preparation: use SQL scripts, internal service APIs, emulation of external system states, and mocks.
Work confidently with databases: write medium-complexity SQL queries with joins and aggregations, validate data after user operations in MS SQL Server and/or PostgreSQL, and access databases from autotest code.
Investigate logs and metrics in monitoring systems such as Kibana, OpenSearch, and Grafana, and trace requests across services using correlation or trace IDs.
Diagnose autotest failures: identify root causes using device logs, traffic, and service logs, and file defects in the tracking system.
Key Requirements
2+ years of experience in mobile UI test automation.
5+ years of experience testing microservice-based applications.
2+ years of experience testing external integrations.
Strong Python skills: OOP, working with libraries, reading and refactoring code, writing utilities and helpers.
Hands-on experience with pytest: fixtures, parametrization, markers, conftest, and plugins.
Practical experience with Appium.
Experience automating Flutter applications or readiness to quickly learn Flutter-specific automation.
Knowledge of Git and experience integrating autotests into CI/CD.
Experience in functional testing of Android and iOS mobile applications.
Excellent knowledge of testing theory and test-design techniques.
Strong understanding of SOAP/REST API testing, XML/JSON, HTTP response codes, contract schemas, session-based and token-based authentication; experience automating API calls in Python using requests or similar libraries.
Confident SQL skills: ability to independently write medium-complexity queries, read database schemas, and validate data in MS SQL Server and/or PostgreSQL.
Understanding of asynchronous service communication: Kafka, RabbitMQ, or similar brokers, consumers, idempotency, retry mechanisms, and delayed event processing.
Experience with logging and monitoring systems such as Kibana, OpenSearch, Grafana, or similar tools.
Ability to independently prepare test data using SQL scripts, internal or service APIs, and emulation of external system states.
Fluent Russian and English at B1+ level, sufficient for technical documentation and an international team.
Experience developing in Dart or reading Flutter app code to understand widget structure and add Semantics keys.
Nice to Have
Experience with device farms such as BrowserStack, Sauce Labs, or local device farms, Appium Grid, and parallel execution on device pools.
Experience developing in Dart or reading Flutter app code to understand widget structure and add Semantics keys
Experience with Charles, Fiddler, Swagger, Postman, and SOAP UI, including proxying and mocking responses on devices.
Experience automating the API layer as a separate suite, as well as basic Postman automation and running collections via Newman.
Experience with visual testing and screenshot-based tests.
Experience in fintech or banking products: card processing, credit products, tariffs, fees, limits, card statuses, and card lifecycle management.
Experience testing BPMS processes and workflow engines such as Camunda.
Understanding of financial application security requirements: personal data handling, OTP flows, session management, and basic PCI DSS principles.
Experience setting up test infrastructure: Docker, running emulators in CI, and build caching.
Experience estimating testing tasks and working with QA quality metrics such as DDE, defect density, test coverage, autotest stability, and execution time.
What We Offer
Fully remote work format.
Official employment in accordance with the Russian Labor Code for residents of Russia; contractor collaboration for candidates from other countries.
Opportunity to work in an international team on an innovative digital credit product for the Mexican market.
A product-focused, data-driven environment where quality directly influences the financial experience of thousands of users.
The chance to work on complex mobile, backend, and integration scenarios in a rapidly growing fintech company.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
As a Manager of Forward Deployed Engineering on Notion’s Services team, you will lead a team responsible for the hands-on technical delivery of our most complex customer engagements. Your team will design, build, and deploy production-ready solutions that help enterprise customers integrate Notion as the operating layer for their business.
You will combine people leadership, technical judgment, and customer-facing delivery. You will coach Forward Deployed Engineers through discovery, architecture, implementation, and launch while remaining close enough to the work to guide difficult technical decisions, unblock delivery, and build trust with senior customer stakeholders.
The team’s work includes custom code, production-grade agents and AI workflows using MCP, Agent APIs, and Notion’s automation and execution infrastructure, as well as integrations, data pipelines, enterprise migrations, and complex challenges involving scale, permissions, and governance.
You will help establish how Services delivers complex technical implementations across EMEA. This includes building a high-performing team, improving delivery standards and reusable technical assets, partnering with Sales, Product, CX, and Engineering, and turning lessons from customer deployments into product and platform improvements.
WHAT YOU'LL ACHIEVE
- Lead, coach, and develop a team of Forward Deployed Engineers delivering complex enterprise customer engagements across EMEA.
- Create a high-performance team environment with clear expectations, strong technical standards, effective feedback, and meaningful career development.
- Own the quality and outcomes of engagements from technical discovery and requirements gathering through solution design, implementation, launch, and handover.
- Act as a trusted technical and delivery advisor to customer engineering, IT, security, and business leaders, helping them make informed architectural decisions and deepen their use of Notion.
- Guide the design, build, and operation of custom agents, integrations, automations, and data pipelines that connect Notion with customers’ systems and workflows.
- Oversee large-scale content and data migrations, including discovery, scoping, data modeling, transformation logic, validation, cutover, and post-migration optimization.
- Review technical designs and implementation plans, identify delivery risks early, and step in directly when an engagement requires senior technical leadership.
- Partner with Sales and Services leaders on qualification, feasibility, scoping, effort estimation, staffing, and delivery planning for strategic opportunities.
- Balance customer priorities, team capacity, and technical complexity to make sound staffing and sequencing decisions.
- Help define and scale the operating model for Forward Deployed Engineering, including hiring, onboarding, delivery methodologies, quality reviews, documentation, and engineering best practices.
SKILLS YOU'LL NEED TO BRING
- 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering, or a similar hands-on technical role.
- 2+ years of experience managing, coaching, or leading engineers responsible for customer-facing technical delivery.
- A strong track record of hiring, developing, and retaining high-performing technical teams.
- Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python, with the technical depth to review production-quality code and guide implementation decisions.
- Hands-on experience with APIs, integrations, authentication, data transformation, and production systems.
- Experience leading technical discovery, assessing feasibility, identifying risks, scoping work, estimating effort, and translating ambiguous requirements into executable plans.
- Strong architectural judgment and debugging skills, with the ability to isolate root causes across code, APIs, permissions, integrations, data quality, automation logic, system limits, and customer-specific environments.
- Demonstrated success managing multiple complex customer engagements while maintaining quality, team health, and clear stakeholder communication.
- Strong written and verbal communication skills, with the ability to influence technical and business audiences from practitioners through executive stakeholders.
- A customer- and outcomes-oriented approach, with sound judgment about when to standardize, when to customize, and how to manage tradeoffs.
NICE TO HAVES
- Experience building or scaling a Forward Deployed Engineering, professional services, or customer engineering function in a startup or high-growth environment.
- Experience deploying AI agents in complex coding or business workflows.
- Experience designing or implementing AI-powered workflows involving MCP, APIs, LLM applications, prompt engineering, retrieval or RAG systems, or workflow orchestration.
- Experience with ETL or ELT workflows, schema mapping, validation scripts, and large-scale content or data migration tooling.
- Experience partnering with product and engineering teams to influence roadmaps or architectural decisions based on customer implementation needs.
- Experience supporting pre-sales and early engagement phases, including technical discovery, migration scoping, feasibility analysis, effort estimation, prototypes, and custom scripts.
- Experience establishing technical delivery standards, quality review processes, discovery methodologies, or internal engineering tooling from the ground up.
- A strong track record of successful enterprise implementations across multiple industries or regions.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Limassol, Cyprus; Paphos, Cyprus; Prague, Czech Republic
JetBrains is a well-known international software development company. Ever since we started, back in 2000, we’ve strived to make the strongest, most effective developer tools on earth. Our products are trusted by more than 15 million users worldwide, and 88 Fortune Global 100 companies are our customers.
While we’re best known in the developer community, JetBrains is home to over 2,500 internationally minded professionals working in offices across Europe, the US, the Middle East, and Asia. If you’re passionate about doing meaningful work, making a tangible impact, and embracing a collaborative culture that favors continuous improvement, you’ll find your place here.
We’re looking for an experienced Finance Business Partner with a global mindset to join our FP&A team. In this role, you will act as a trusted advisor to business leaders, supporting strategic decision-making through insightful analysis, financial planning, and performance management. You will work closely with stakeholders from various departments to ensure that financial insights translate into actionable business outcomes.
If you thrive in a dynamic environment, welcome change, and enjoy combining analytical depth with business acumen, we’d love to hear from you.
This is a 2-year fixed-term maternity cover position.
In this role, you will:
Partner with business stakeholders to bring a financial perspective to product and investment decisions;
Lead budgeting, forecasting, and reforecasting processes for your area, ensuring that assumptions are validated, plans are realistic, and resource allocations reflect business and company priorities;
Analyze key financial and operational metrics to identify trends, risks, and opportunities and provide actionable recommendations to business leaders;
Prepare clear and insightful reports and presentations for senior management, explaining financial performance and key business drivers;
Support ad-hoc business cases for new initiatives, estimating costs, returns, and financial impact together with business stakeholders;
Collaborate closely with the FP&A, Controlling, and Data teams to maintain consistency, accuracy, and transparency in reporting and financial data;
Continuously improve planning models, reporting tools, and analytical processes to enhance forecasting quality and decision making;
Foster financial literacy and accountability across the organization by helping non-financial stakeholders understand the numbers behind their decisions.
You’ll be successful in this role if you have:
Proven experience as a Finance Business Partner, Financial Analyst, or similar FP&A role in a multinational or fast-growing company;
Strong knowledge of financial planning, budgeting, and performance management processes;
Excellent analytical and problem-solving skills, with the ability to translate data into insights that drive business action;
High proficiency in Excel and experience with FP&A tools and BI platforms (e.g., Tableau, Power BI, BOARD, or similar);
Strong business acumen and the ability to engage confidently with technical and product stakeholders;
Excellent communication and collaboration skills, especially when simplifying complex financial topics for non-financial audiences;
A proactive mindset, attention to detail, and the ability to manage multiple priorities in a dynamic environment.
Fluency in English, both written and verbal.
At JetBrains, we believe great software is built by great people – and great decisions are powered by great data. As a Finance Business Partner, you’ll have the opportunity to shape the way we plan, analyze, and steer our business. You’ll collaborate closely with leaders across departments, combining analytical depth with strategic thinking to ensure our financial foundation supports innovation and excellence.
Join us to shape how financial insights guide the future of JetBrains.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family.
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-HYBRID #LI-YY1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Provide swift, high-priority support to Premium customers, responding within strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Identify recurring issues and collaborate internally to reduce time-to-resolution.
- Contribute to internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 3+ years in technical support, developer support, or systems engineering.
- Experience providing rapid-response support to high-value or enterprise customers.
- Strong debugging skills with JavaScript, Python, or similar languages.
- Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.)
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
This is a full-time role that can be held from our NYC office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed.
Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team.
You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business.
IN THIS ROLE YOU WILL:
- Provide swift, high-priority support to Premium customers, responding within strict SLAs.
- Diagnose, reproduce, and resolve complex technical issues across the Replit platform.
- Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication.
- Lead customer-facing communications during outages or incidents.
- Identify recurring issues and collaborate internally to reduce time-to-resolution.
- Contribute to internal tooling, automation, and documentation that improves team efficiency.
- Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience.
- Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality.
REQUIRED SKILLS AND EXPERIENCE:
- 3+ years in technical support, developer support, or systems engineering.
- Experience providing rapid-response support to high-value or enterprise customers.
- Strong debugging skills with JavaScript, Python, or similar languages.
- Excellent written and verbal communication under time pressure — able to convey technical concepts clearly and calmly.
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities.
- Proven ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure.
- A proactive, ownership-driven mindset and genuine empathy for customers building on Replit.
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Experience working with IDEs, terminals, or other common developer tools.
- Experience with AI tools (Claude, ChatGPT, etc.)
WHAT WE VALUE:
- Problem-solving mindset: Ability to approach complex operational challenges systematically and devise effective solutions
- Self-directed and autonomous: Capable of working independently while collaborating effectively with cross-functional teams
- Strong communication skills: Ability to explain complex technical concepts to both technical and non-technical audiences
- Continuous learning: Passion for staying current with industry best practices and new technologies
- Focus on automation: Strong belief in automating repetitive tasks and building self-healing systems
This is a full-time role that can be held from our Foster City, CA office. The schedule follows a Saturday through Wednesday work week, with an in-office requirement on Mondays and Wednesdays.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: United Kingdom (Hybrid); United Kingdom (Remote); Spain
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~200 Engineers organised into Pillars. ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development, and growth.
ABOUT THE ROLE ✍️
We're hiring a Staff Backend Engineer for our Financial Assistant Pillar. You'll shape technical direction and drive delivery across multiple functional product squads.
Key responsibilities for this role include:
- Partnering with senior peers to define architecture and lead complex, high-impact initiatives
- Bringing teams together to ship ambitious product work that improves users’ financial health
- Building shared systems, patterns, and tooling that raise the bar across engineering
- Staying hands-on in our Ruby on Rails monolith -- designing APIs, data models, and scalable services
- Anticipating risks and opportunities early, influencing plans and technical strategy
- Mentoring engineers and TLs, growing the next generation of technical leaders
WHAT WE'RE LOOKING FOR 🕵️
- You’re excited by the opportunity to own and influence technical direction at a pillar level
- You’ve operated at senior/staff level across multiple teams or complex domains
- You bring strong technical judgment and think in long-term, scalable solutions
- You’re comfortable leading without authority and aligning teams around a shared direction
- You have a track record of building systems and practices used beyond your immediate team
- You enjoy mentoring and raising the bar for others
- You have strong, hands-on experience with Ruby on Rails (essential)
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo, we have ~70 Data Scientists (Product Analysts) working embedded into our Pillars ✨ They stay connected and share knowledge consistently through monthly meetings and slack channels to scale approaches and ensure everyone learns in the same way. They thrive through clear communication with their squad and stakeholders to influence product or company decisions, being that bridge between the non-tech and technical sides of the team. We have deeply structured data and a great experimentation culture using StatSig for all analysts to dive into!
ABOUT THE ROLE ✍️
We're hiring a senior analytics leader to own the analytics strategy and operating model across Cleo's Financial Services Product pillars. You'll lead and develop the analytics leadership layer itself - L4/L5 managers and senior ICs - setting company-level standards for metrics, experimentation, and reporting across pillars.
- Own the analytics strategy and operating model across Financial Services Product pillars - coherent measurement, experimentation, and insight cadence mapped to company priorities
- Lead and develop the analytics leadership layer (L4/L5 managers and senior ICs), building a strong bench, growth plans, and succession so the function doesn't rely on any single person
- Drive the experimentation programme as a product - fixing structural issues like single source of truth, standard bucketing, automated conflict detection, sizing and priors - and raise the bar on rigour across squads
- Improve observability of live user flows and metric movements, partnering with Engineering on the event framework and product-health reporting
- Champion responsible use of agentic AI as a force multiplier for analytics, with sensible guardrails
- Partner with Product, Credit, Engineering, Commercial, and ML leadership to shape roadmaps and trade-offs with evidence, giving senior leadership clear visibility on what's driving key metrics
- Set and enforce company-level standards for metrics, experimentation, and reporting, reducing duplicated, siloed work across pillars
WHAT WE'RE LOOKING FOR 🕵️
- 8+ years in data analytics, data science, BI engineering, or analytics engineering, ideally in a high-growth, product-led company
- Proven management experience of at least 4+ ICs
- Deep experimentation expertise beyond stat-sig testing - fixing structural problems in a testing programme: bucketing, conflicts/collisions, sizing, priors, governance
- A builder's instinct: bias for automation, ownership, and shipping
- Ability to set standards and an operating model that teams actually adopt, measurably improving delivery beyond a single team
- Commercial sense - can translate product/user metrics into revenue, profitability, and LTV, and hold your own with Product Directors and Commercial stakeholders
- Systems thinker, comfortable in a mature, complex product environment with interacting parts (e.g. payments, credit risk, ML models feeding user experience)
- Exec-ready storytelling - can synthesise across pillars, land insight at the right moment, and set and defend targets with senior stakeholders
- Player-coach instinct - creates leverage through delegation, templates, and self-serve, but goes hands-on on the highest-leverage or most ambiguous problems when needed
- Comfortable using AI tools (Claude, Cursor) as leverage, with the judgement to know when to trust output and when to verify
- Interest in fintech and Cleo's mission to make money easier and more human
- Nice to have: causal inference depth (CUPED, Bayesian methods, PSM, uplift modelling) and the judgement to know when it's worth the effort
- Nice to have: genuine enthusiasm for agentic AI as a force multiplier in analytics workflows
- Nice to have: credit-risk analytics exposure - arrears, defaults, how ML risk models interact with product analytics and UX
- Nice to have: fintech, personal finance, lending, or high-growth consumer subscription experience
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional
Staff Software Engineer
to join our organization. Garner’s Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We are an AWS + Kubernetes shop, and we are constantly introducing new technologies as our system load doubles every year. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in delivering their best work while fostering a strong team culture.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Lead team-level technical strategy and execution on multi-quarter time horizons
Use AI to build, optimize, and maintain software systems
Uplevel engineers across the organization by raising the technical bar
Collaborate across disciplines to understand our domain and iterate on projects
Protect our users’ privacy and security through best practices
The ideal candidate has:
6+ years of software engineering experience
Experience leading teams of engineers with demonstrated impact on technical strategy
A generalist software engineering mindset ready to learn new languages, frameworks, and techniques required for a fast paced startup environment
Demonstrated ability to build complex systems using AI coding agents (we use Claude Code)
Able to learn quickly and mentor others
Familiarity with data security and HIPAA compliance
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Claude Code, Kubernetes, AWS, Airflow, DBT, Python, TypeScript, React, Go
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $275,000 - $300,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: USA
Workplace: remote
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are seeking passionate, proactive, and results-driven
Customer Success Manager
to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with
SMB & Corporate segment
clients across US and Canada markets, serving as a trusted advisor to key stakeholders. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
You should be a strong team player with excellent communication skills, eager to dive deep into our product, continuously learn, and make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
The role is based in Poland and requires availability to work a shifted schedule from 1:00 p.m. to 10:00 p.m. CET to ensure effective cross-regional collaboration.
International travel may be required for this role.
Responsibilities:
-Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment.
-Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.
-Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.
-Help customers achieve their desired outcomes through product consulting, value realization, and high ROI.
-Grow customer's portfolio through zero churn and active cross and up-sales.
Requirements:
-3+ years of experience working with global segment customers (preferably North America region);
-Fluent in English — both verbal and written with executive-level communication;
-Experience with CRM / ERP / Core systems / LC/NC solutions / other corporate software;
-Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
-Experience managing or overseeing software implementations, customizations, or in-depth product demos for corporate software;
-Strong Customer-Centric Communication and Presentations Skills;
-Commercial acumen, including negotiation and renewal management;
-Excellent time management and efficiency skills.
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote Ireland; Remote, Israel
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Associate Renewals Manager Responsibilities
Maximize customer retention rates through effective sales techniques over the phone, video and email while also minimizing customer churn and contraction.
Execute the renewal process to ensure ARR is retained or expanded
Evaluate license usage and complete the true-up requirements
Understand and align customer’s business needs and goals to generate renewal quotes
Provide renewals adminstration support to Renewals Managers, and Account Executives
Ensure that renewals are closed on a timely basis
Collaborate with Sales and Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics
Liaise with customers to ensure POs and order forms are accurately completed to allow for internal deal approval
Associate Renewals Manager Requirements
Related sales or related customer experience (examples SDR, BDR, sales ops, deal desk, customer service, CSM)
Demonstrated progressive experience with B2B software sales
Experience with subscription GTM approaches for customer success management and renewals
Effective communicator, strong interpersonal and collaboration skills
Motivated, driven and results-oriented
Strong negotiation, presentation and closing skills
Preferred experience with technical products. Experience with DevOps, software development lifecycle, or application development is a plus.
You share our values, and work in accordance with those values.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Senior NPI Quality Engineer, (Hardware) to lead Product Quality for a portfolio of hardware development programs from concept through launch. As a technical leader within the Product Quality organization, you will partner closely with Hardware Engineering, Manufacturing Engineering, Supplier Quality, Reliability, Operations, and global manufacturing partners to ensure products are designed, validated, and launched with exceptional quality. You will own quality planning, risk management, launch readiness, and product quality execution across multiple complex hardware programs while helping establish the standards and operating mechanisms that define Product Quality at WHOOP.
RESPONSIBILITIES:
- Own Product Quality for multiple hardware development programs, ensuring products progress through development with robust quality planning, risk management, validation, and manufacturing readiness.
- Partner with Product Management and Systems Engineering in transforming ambiguous and broad Voice of Customer requirements into quantifiable specifications via Product and Engineering Requirement Documentation.
- Partner with Hardware Engineering, Manufacturing Engineering, Supplier Quality, Field Quality, Reliability, Test Engineering, Operations, and manufacturing partners to design quality in the product by identifying failure modes and identify quality risks early in the product development process and drive timely resolution throughout product development.
- Lead quality planning activities including DFMEA, CTQ definition, reliability planning, validation and verification strategy, process capability, measurement system analysis, and launch readiness reviews.
- Partner with Supplier Quality to drive quality excellence across the supplier network and contract manufacturers via engineering drawings and design files review, robust quality control plan and process capability improvement
- Drive structured problem solving using data-driven methodologies and statistical engineering to investigate product and manufacturing risks, implement corrective actions, and continuously improve product quality across development programs.
- Represent Product Quality in cross-functional program reviews, communicating quality status, launch readiness, key risks, and mitigation plans to engineering and operations leadership.
- Contribute to the evolution of WHOOP's Product Quality systems, standards, metrics, and operating mechanisms while mentoring peers and helping raise the technical bar across the Product Quality organization.
- Willingness and able to travel up to 15% internationally to partners, suppliers, and contract manufacturers
QUALIFICATIONS:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical discipline.
- 7+ years of experience in Product Quality, NPI Quality, Manufacturing Quality, Product Engineering, or related roles supporting consumer electronics, wearables, medical devices, or similarly complex hardware.
- Experience leading quality for complex hardware products through development, validation, manufacturing readiness, and product launch.
- Strong knowledge of quality methodologies including DFMEA, PFMEA, CTQ, DOE, SPC, MSA, GR&R, root cause analysis, CAPA/8D, and statistical quality methods.
- Experience working with global suppliers and contract manufacturing partners in high-volume manufacturing environments.
- Strong analytical, communication, and cross-functional leadership skills with the ability to influence technical decisions through objective data and structured problem solving.
- Ability to thrive in a fast-paced, highly collaborative environment while managing multiple programs and competing priorities.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package..
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP https://www.whoop.com/us/en/careers/?srsltid=AfmBOopKmph9d0DLBlogZu8mx6do0dzjNS8eJlfc4PQqQtdU6F8DGKBg.
We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion.
The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization.
General Information (About the Client):
Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model.
They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements.
Tasks and Deliverables:
SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap.
Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards.
Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready.
PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag.
Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution.
Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle.
Required Experience:
SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies.
GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements.
Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata).
Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls.
Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.
ГибридNew York; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment
ОфисSan Francisco, CA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоThe Netherlands; Portugal; United Kingdom; Spain; Germany
New York City, New York
ОфисSan Francisco, CA; Washington, D.C.
УдалённоMoscow, Russia; St. Petersburg, Russia; Yerevan, Armenia; Tbilisi, Georgia; Astana, Kazakhstan; Almaty, Kazakhstan; Official employment in accordance with the Russian Labor Code for residents of Russia; contractor collaboration for candidates from other countries