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Location: Romania; Bosnia and Herzegovina; Serbia; North Macedonia; Bulgaria; Slovenia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking a high-caliber Customer Service Manager to lead our remote support team toward excellence. In this role, you will be the bridge between our customers and our brand, ensuring every interaction reflects our commitment to quality. We need a leader who thrives in fast-paced environments, possesses unwavering empathy, and has the strategic mindset to turn complex challenges into long-term customer loyalty. If you are passionate about building world-class support cultures and mentoring high-performing teams, we want to hear from you. Key Responsibilities Oversee and mentor a fully remote team of customer service representatives to ensure peak performance and professional growth. Act as the final point of escalation for complex customer issues, utilizing expert conflict management skills to reach positive resolutions. Establish and monitor key performance indicators (KPIs) such as response times, CSAT scores, and first-contact resolution rates. Refine and implement standardized support workflows to enhance efficiency and maintain brand voice. Collaborate with cross-functional departments to provide customer insights that drive product and service improvements. Conduct regular performance reviews and quality assurance audits to maintain high standards of service. Requirements Proven experience as a Customer Service Manager or in a senior leadership role within a support environment. Exceptional conflict management and de-escalation skills with a track record of handling high-pressure situations with grace. Strong leadership capabilities with the ability to inspire, motivate, and manage a remote workforce. Excellent verbal and written communication skills. Proficiency in modern CRM software and helpdesk tools (e.g., Zendesk, Salesforce, or Intercom). Analytical mindset with the ability to interpret data and translate it into actionable strategies. Nice-to-Haves Experience working within a high-growth startup or a SaaS environment. Familiarity with remote team management tools such as Slack, Notion, and Zoom. Previous experience in training and curriculum development for support teams. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Colombia; Mexico; Brazil; Argentina; Costa Rica; Honduras About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a data-driven Performance Marketer to fuel our next stage of growth. In this role, you will be the architect behind our paid acquisition strategy, responsible for managing significant budgets and optimizing campaigns across multiple digital channels. You will go beyond just managing spend—you will analyze the entire funnel to turn data into actionable insights that drive scalable revenue. If you thrive in a fast-paced environment where results are measurable and innovation is expected, this is the place to make a massive impact. Key Responsibilities Design, execute, and manage end-to-end performance marketing campaigns across platforms including Meta, Google, and LinkedIn. Monitor daily campaign performance to optimize bids, budgets, and creative assets for maximum ROI. Conduct continuous A/B testing on ad copy, landing pages, and audience targeting to improve conversion rates. Collaborate with the creative team to develop high-performing visual assets based on quantitative feedback. Analyze full-funnel data to identify bottlenecks and opportunities for growth beyond the initial click. Report on key performance indicators (KPIs) such as CAC, LTV, and ROAS to leadership on a weekly and monthly basis. Requirements 3-5 years of hands-on experience in performance marketing or growth marketing. Proven track record of managing high-volume spend while meeting or exceeding efficiency targets. Mastery of professional advertising tools (Facebook Ads Manager, Google Ads, etc.) and analytics platforms. Strong analytical mindset with the ability to interpret complex data sets and communicate findings clearly. Deep understanding of attribution modeling and the technical aspects of tracking (pixels, API conversions, etc.). Excellent copywriting skills tailored for high-conversion advertising. Nice-to-Haves Experience in a high-growth startup environment. Knowledge of SEO/SEM best practices. Proficiency with automation tools or SQL for data extraction. Experience with video-first platforms like TikTok or YouTube. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Colombia; Mexico; Argentina; Brazil; Chile; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a strategic and numbers-driven Head of Paid Media. In this pivotal role, you will be responsible for the vision, execution, and optimization of all paid channels to drive sustainable growth. As a senior leader, you will bridge the gap between creative strategy and technical performance, ensuring every dollar spent translates into measurable impact. This is a high-visibility opportunity for a performance marketing expert to own a significant budget and shape the future of this company’s customer acquisition engine. Key Responsibilities Develop and execute a comprehensive paid media strategy across Search, Social, Display, and emerging channels. Own the global paid media budget, ensuring optimal allocation to meet CAC, ROAS, and LTV targets. Lead and mentor a high-performing team of media buyers and external agency partners. Architect a rigorous A/B testing framework for creative, landing pages, and audience targeting. Collaborate with the Data and Engineering teams to ensure accurate tracking, attribution, and reporting. Partner with the Creative team to brief and iterate on high-converting assets based on performance data. Stay ahead of industry trends, platform updates, and privacy changes (e.g., iOS 14+, cookie deprecation) to maintain competitive advantage. Requirements 5+ years of experience in performance marketing, with at least 3 years in a leadership role. Proven track record of managing multi-million dollar annual budgets with a focus on scaling profitably. Deep technical expertise in Meta Ads Manager, Google Ads, and programmatic platforms. Advanced analytical skills with the ability to translate complex data into actionable insights. Experience managing cross-functional projects and leading both internal teams and external vendors. Strong understanding of attribution modeling and the modern marketing tech stack. Exceptional communication skills and the ability to present performance metrics to executive leadership. Experience in a high-growth SaaS or D2C environment. Familiarity with SQL or data visualization tools (e.g., Tableau, Looker). Previous experience managing high-growth international expansion campaigns. Direct experience with influencer whitelisting and creator-led paid social strategies. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: North Macedonia; Bulgaria; Romania; Serbia; Bosnia and Herzegovina; Slovakia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary As the Head of Paid Media, you will be the strategic architect behind our digital acquisition engine. We are looking for a data-driven leader to take full ownership of our paid media ecosystem, driving scalable growth and optimizing cross-channel performance. This is a high-impact role where you will bridge the gap between creative strategy and technical execution to ensure every dollar spent translates into measurable business success. Key Responsibilities Design and execute comprehensive paid media strategies across search, social, display, and emerging channels. Manage and optimize large-scale budgets to hit aggressive CAC, ROAS, and LTV targets. Lead the end-to-end campaign lifecycle, from initial planning and audience segmentation to creative briefing and technical implementation. Analyze performance data to identify trends, uncover insights, and iterate on campaign tactics in real-time. Collaborate with internal creative and product teams to align messaging with customer personas and landing page experiences. Stay at the forefront of ad-tech trends, platform updates, and privacy regulations to ensure competitive advantage. Requirements 5+ years of experience managing high-growth paid media accounts. Proven track record of scaling monthly budgets while maintaining efficiency and hitting performance KPIs. Deep technical expertise in platforms such as Google Ads, Meta Business Suite, LinkedIn Ads, and TikTok Ads. Strong proficiency in web analytics tools and attribution modeling. Excellent communication skills with the ability to translate complex data into actionable executive insights. Nice-to-Haves Experience working within a fast-paced agency environment. Knowledge of SQL or advanced data visualization tools (e.g., Tableau, Looker). Experience with conversion rate optimization (CRO) and A/B testing frameworks. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: United States; United Kingdom; Spain; Argentina; Colombia; Canada About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a rapidly growing performance marketing agency that partners with ambitious direct-to-consumer brands to scale revenue through data-driven paid acquisition. They combine world-class creative, media buying, and conversion optimization to deliver measurable growth, helping brands consistently increase customer acquisition and profitability. They are looking for an experienced Senior Meta Performance Marketing Manager who can take ownership of paid acquisition strategy, lead creative testing initiatives, and drive profitable growth across multiple client accounts. Job Summary We're looking for a strategic, analytical, and highly results-driven Meta Performance Marketing Manager with extensive experience managing high-spend Meta advertising campaigns. This role goes beyond media buying—you'll own acquisition strategy, creative direction, testing frameworks, reporting, and scaling initiatives that directly impact client growth. You'll work closely with creative, design, video, account management, and leadership teams to develop high-performing campaigns, optimize customer acquisition, and build repeatable systems for sustainable scaling. If you're passionate about direct-response marketing, creative strategy, AI tools, and performance optimization, this is an opportunity to join a fast-paced team where your work directly drives business growth. Key Responsibilities Paid Acquisition & Media Buying Own Meta paid acquisition strategy across multiple client accounts. Build, launch, optimize, and scale Meta advertising campaigns. Manage campaign budgets and allocate spend based on performance. Monitor account performance daily and identify optimization opportunities. Develop audience testing, offer testing, and campaign testing frameworks. Scale winning campaigns while maintaining efficiency and profitability. Conduct ongoing competitor research to identify market opportunities. Creative Strategy Lead creative strategy using performance data and customer insights. Identify winning and underperforming creatives. Develop creative testing roadmaps and experimentation plans. Write high-converting direct-response ad copy. Create compelling offers that improve conversion rates. Produce detailed creative briefs for designers and video editors. Collaborate with content creators and source UGC creators when needed. Work closely with the creative team to improve testing velocity and performance. Landing Pages & Conversion Optimization Build landing pages, advertorials, and product detail pages aligned with advertising campaigns. Analyze funnel performance and identify conversion bottlenecks. Recommend improvements to landing pages and customer journeys. Support ongoing CRO initiatives to improve acquisition efficiency. Reporting & Analysis Track and analyze key performance metrics including: Customer Acquisition Cost (CAC) Cost per Acquisition (CPA) Return on Ad Spend (ROAS) Marketing Efficiency Ratio (MER) Click-Through Rate (CTR) Cost per Click (CPC) Cost per Mille (CPM) Conversion Rate (CVR) Create clear performance reports and strategic recommendations. Present insights during client strategy meetings. Build repeatable reporting systems that support informed decision-making. Leadership & Strategy Develop scalable paid acquisition playbooks and SOPs. Support product launches and promotional campaigns with comprehensive media plans. Conduct account audits and identify scaling opportunities. Mentor junior media buyers where appropriate. Maintain high standards of account quality, strategic planning, and execution. Requirements 5+ years of experience in paid media or performance marketing. Deep expertise managing and scaling Meta Ads campaigns. Proven success growing eCommerce or direct-response brands. Strong understanding of direct-response marketing principles. Advanced knowledge of Meta Ads Manager. Strong analytical skills using Google Sheets or Microsoft Excel. Experience with attribution platforms such as Triple Whale, Northbeam, Hyros, or similar tools. Expertise in creative strategy and performance-driven advertising. Experience building structured testing frameworks. Understanding of landing page optimization and conversion funnels. Excellent copywriting skills for high-converting advertisements. Comfortable using AI tools to improve productivity and campaign performance. Strong communication and client-facing presentation skills. Ability to thrive in a fast-paced, performance-focused environment. Nice-to-Haves Meta Blueprint Certification. Experience in an agency or multi-brand environment managing diverse portfolios. Knowledge of CRO (Conversion Rate Optimization) and advanced landing page strategy. Previous experience mentoring or leading a team of media buyers. Background in sourcing and managing UGC creators. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: United Kingdom; Canada; United States; Spain; Mexico; Argentina About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is a results-driven growth marketing partner specializing in the Direct-to-Consumer (DTC) and e-commerce sectors. With a proven track record of scaling over 150 brands and managing half a billion dollars in revenue, the team provides full-stack services across ads, email marketing, CRO, and customer retention. They distinguish themselves as proactive operators who leverage deep industry expertise and AI-driven infrastructure to deliver lean, profitable growth. By moving beyond "cookie-cutter" solutions, they build custom, data-backed strategies tailored to each brand’s unique customer lifecycle and inventory needs. The company operates with a high-performance, collaborative culture that prioritizes transparent communication and accountability. As a fast-growing scale-up, they function as an integrated extension of their clients' teams, focusing on high-impact execution and measurable revenue boosts. Candidates joining this team will work in a fast-paced, innovative environment where data-driven insights and creative problem-solving are at the forefront of every campaign. Job Summary As the Head of Paid Acquisition, you will be the primary engine driving profitable growth across a diverse portfolio of brands. This is a high-impact leadership role focused on mastering Meta Paid Media to lower acquisition costs, increase scaling efficiency, and build the creative testing systems necessary for predictable revenue growth. You will bridge the gap between media buying and creative strategy, working directly with the CEO and Director of Operations to transform paid social into a powerhouse growth channel. If you are a performance-obsessed strategist who thrives on high ownership and the challenge of scaling high-spend accounts, this role is built for you. Key Responsibilities Own and execute the end-to-end Meta paid acquisition strategy, including campaign setup, optimization, and aggressive scaling. Lead creative strategy by developing briefs, providing direct-response feedback to design teams, and analyzing the performance of hooks, angles, and messaging. Monitor ad account performance daily, adjusting budgets and campaign structures to maintain peak efficiency. Build and refine repeatable systems for creative testing, performance reporting, and conversion funnel optimization. Develop high-converting landing pages, advertorials, and PDPs that align seamlessly with active ad campaigns. Track and report on mission-critical metrics including CAC, CPA, ROAS, MER, and CVR, providing actionable insights to leadership. Conduct competitor research and lead client strategy calls to ensure long-term brand growth and stability. Collaborate with the video editing and design teams to increase testing velocity and identify "winning" creative assets. Requirements 5+ years of proven experience in performance marketing with a deep specialization in Meta Ads Manager. Demonstrated track record of managing and scaling high-spend accounts within the e-commerce or DTC space. Mastery of direct-response metrics (CAC, ROAS, MER, LTV) and attribution tools like Triple Whale, Northbeam, or Hyros. Strong expertise in creative strategy and the ability to write compelling, high-converting ad copy. AI-savvy mindset with the ability to leverage emerging tools for creative and operational efficiency. Analytical decision-making skills with a bias for action and the ability to solve complex funnel bottlenecks. Self-motivated and "hungry" personality, thriving in an environment where compensation is tied to performance and KPI hits. Strong communication skills with the ability to lead client audits and internal strategy sessions. Availability during core business hours (up to 4 PM EST). Nice-to-Haves Meta Blueprint Certification. Experience in an agency or multi-brand environment managing diverse portfolios. Knowledge of CRO (Conversion Rate Optimization) and advanced landing page strategy. Previous experience mentoring or leading a team of media buyers. Background in sourcing and managing UGC creators. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team. Key Responsibilities Oversee the daily operations of the customer support team to ensure timely and accurate resolutions. Mentor, coach, and develop team members through regular performance reviews and feedback sessions. Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates. Identify bottlenecks in the customer journey and implement process improvements to increase efficiency. Act as an escalation point for complex technical issues or high-priority customer concerns. Collaborate with cross-functional departments to advocate for the customer and influence product improvements. Manage the recruitment and onboarding of new support staff as the team scales. Requirements 3+ years of experience in a Customer Service Management or Leadership role. Proven track record of managing remote or distributed teams. Exceptional communication skills with the ability to convey empathy and clarity. Strong analytical skills with experience using data to drive decision-making. Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom). Demonstrated ability to remain calm and decisive in high-pressure situations. Experience in a fast-growing startup or SaaS environment. Deep understanding of customer retention strategies and churn reduction. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment. Key Responsibilities Lead, coach, and develop customer service representatives to achieve individual and collective performance goals. Manage daily customer support operations across email, chat, phone, and ticketing systems. Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality. Develop and implement customer service policies, standard operating procedures, and best practices. Handle escalated customer concerns directly to ensure professional and timely resolution. Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements. Analyze customer data and trends to identify opportunities for process optimization. Conduct regular performance reviews, training sessions, and ongoing coaching initiatives. Ensure service standards and company policies are consistently maintained across the department. Requirements 3+ years of experience in customer service, customer support, or customer success roles. Proven leadership or team management experience. Excellent verbal and written English communication skills. Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk). Strong problem-solving and conflict-resolution abilities. Ability to manage multiple priorities in a fast-paced, remote environment. Strong analytical skills with the ability to translate data into actionable insights. A reliable high-speed internet connection and a professional remote work setup. Nice-to-Haves Experience working with international customers and diverse time zones. Familiarity with help center documentation and knowledge base management. Experience in a high-growth startup or scaling tech environment. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: Thailand We are growing! we are currently looking to hire a Freelance CX Trainer in Thailand ! Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. What you will be doing: You will join a dynamic and fast paced environment and will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Responsibilities include: Understanding our clients’ learning needs to ensure you will deliver an impactful training to their teams Liaising with the Project Manager and team to determine training needs, objectives and schedule training sessions Supporting in designing effective training programs and contents Delivering training sessions in class and/or online (Retail programs, workshops, Coaching…) and creating vivid and dynamic environment to impact mindset change and equipping the participants with relevant skills and knowledge Inspiring participants through different methodologies (discussion, demonstration, game and story) Able to coach (on floor or online) Requirements What you will bring along: Strong luxury retail background and insight (Skincare, Perfume & Makeup is preferred) Minimum 5+ years’ experience in related to service excellence, CX and training field Experienced in classroom trainings & workshops, and on-field coaching of the topics of customer experience mindset, emotional selling, service excellence, clienteling/CRM for retail frontline team Experienced in conducting learning activities with different interactive methods Excellent communication skills with proficient language skills in Thai & English. Able to develop training material and activities is a plus

Location: Australia CXG is expanding, and we’re currently looking to hire a Freelance Customer Experience Trainer in Australia with hands-on experience training frontline retail teams in the beauty , luxury watch , and fine jewellery sectors. Who We Are Founded in 2006, CXG began with two entrepreneurs and has grown into a global experience consultancy serving over 200 of the world’s most iconic premium and luxury brands . With 12 offices across four continents and operations in 70 countries, our 160+ professionals work together to elevate customer experience and bring brand promises to life. What You Will Be Doing As a CX Trainer, you will be part of a high-energy, collaborative environment, helping our luxury clients build meaningful, memorable retail experiences through powerful, practical training. Key Responsibilities: Understand client learning needs and tailor training to drive impact and relevance Collaborate with Project Managers to define training goals, schedules, and session formats Deliver engaging in-person and online training sessions (workshops, coaching, retail programs) Create dynamic, interactive environments through storytelling, gamification, and real scenarios Coach frontline staff on service behaviors, mindset, emotional intelligence, and luxury selling Adapt training content to reflect the cultural nuances and customer profiles of key Australian cities (e.g., Sydney, Melbourne, Brisbane, Perth) to ensure local relevance and resonance Offer actionable feedback and support post-training to reinforce learning Requirements What You Will Bring Proven on-ground training experience in luxury beauty , fine jewellery , or watchmaking retail Minimum 5+ years of experience in service excellence, client experience (CX), or learning & development Confident in designing and delivering classroom/online training, on-floor coaching, and experiential workshops Expertise in topics such as coaching, retail team management, luxury service , clienteling/CRM , emotional intelligence , and brand storytelling Proven ability to develop or localize training materials based on cultural and regional context Excellent communication skills in English; ability to speak additional languages is a plus Content creation skills (PowerPoint, digital learning tools) are a strong advantage If you are a passionate trainer with deep knowledge of luxury retail and a drive to make an impact on customer experience, we would love to hear from you. Apply now and join us in transforming retail experiences for the world’s most admired brands.

Location: McLean, United States; Richmond, United States; Vienna, United States; Chantilly, United States; Arlington, United States Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. • Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. • Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: • Collaborate with iconic brands across industries. • Flexible assignments tailored to your interests. • Compensation for your time and input, with the potential for reimbursement on purchases. • A user-friendly platform for managing missions and feedback. How to Join the CXG Community: 1. Register: sign up at live.cxg.com and confirm your email. 2. Complete your profile: fill out your details to 100% and get verified. 3. Get certified: pass the General Certification to access missions. 4. Apply for missions: explore assignments with brands that excite you. 5. Start evaluating: begin making a difference in the luxury market. Compensation: • Non-Purchase Evaluations: Earn a fee based on mission complexity. • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Must be 18 years or older (21 years or older in the United States). Current customer of premium and luxury brands. Not currently under contract with any retail brands, to ensure impartiality. Punctual, organized, detail-oriented, and reliable. Observant and passionate about customer experience. No prior experience is required; we value honest feedback from genuine customers.

Location: Russia; Belarus; Georgia; Kazakhstan; United Arab Emirates; Serbia We are on the lookout for a sharp, early-career C++ Developer / Junior Quant Dev —ideally with a background in competitive programming—to join our collaborative and highly analytical engineering team. Our culture is built around thoughtful, detail-oriented, and composed professionals who love optimizing complex workflows. Because the systems you build will directly drive our core business outcomes, we need someone who couples technical talent with strong accountability and great communication skills. If you thrive in fast-paced environments with rapid feedback loops and highly visible results, you will feel right at home here. What You’ll Do Optimize Execution: Implement high-performance trading algorithms, masterfully balancing raw execution speed with long-term code maintainability. Collaborate Internationally: Partner closely with our Quantitative Research team to translate mathematical models into production-ready technical solutions. Write Advanced Code: Architect robust, asynchronous, multi-threaded, and network-centric systems utilizing advanced C++ templates. Requirements Algorithmic Excellence: A rock-solid foundation in data structures and core computer science principles (a proven track record in competitive programming is highly preferred). Core Language Skills: Practical engineering experience using C or C++. System Familiarity: A strong conceptual understanding of Linux OS internals and networking. Global Communication: Fluency in professional English (written and spoken) to seamlessly integrate into our international workspace. Hands-on exposure to sub-microsecond, ultra-low latency real-time engineering. Experience with lock-free concurrency paradigms and data containers. Familiarity with GPU programming via CUDA. Benefits High-Impact Challenges: Engage with complex technical puzzles featuring instantaneous feedback loops. An Elite Global Team: Work alongside a welcoming, brilliant community of international professionals. State-of-the-Art Infrastructure: Gain access to cutting-edge hardware and the latest tech stacks. Ultimate Flexibility: Work 100% remotely from anywhere on the planet, with open-door access to any of our physical global offices whenever you choose. Unbeatable Work-Life Balance: Enjoy flexible working hours and a generous 40 days of paid annual leave . Premium Compensation: A highly competitive salary package tailored to your skills and market standards.

Location: Belarus; Serbia; Georgia; United Arab Emirates; Kazakhstan We are hunting for a talented C/C++ Software Engineer who genuinely loves working with complex data feeds and isn't intimidated by high-stakes technical hurdles. In the world of quantitative trading, data is our lifeblood—meaning our quality standards are incredibly high and the volume of incoming data is massive. This role isn't just about writing code; it's about navigating intricate edge cases and mastering one of the most demanding layers of our engineering infrastructure. If you are someone who enjoys diving deep into technical documentation, obsesses over the details, and takes immense pride in robust engineering, you will thrive here. What will you do: Expand Exchange Connectivity: Build and integrate robust gateways to connect with new financial exchanges globally. Optimize Performance: Fine-tune existing data connectors to minimize ingestion latency and maximize data throughput. Evolve Data Models: Implement support for new and emerging data structures and asset types within our data pipeline. Refactor for Scale: Modernize and re-architect existing solutions to ensure our infrastructure effortlessly scales alongside growing market volumes. Requirements Modern C++ Expertise: Strong hands-on experience writing clean, efficient code using modern standards ( C++17/20 ). High-Throughput Architecture: A proven track record of managing, parsing, and processing massive streams of incoming real-time data. Concurrency & Hardware Savvy: A deep understanding of multithreaded programming, concurrent systems, and CPU memory models. Networking & Systems Mastery: A solid grasp of network protocols, communication layers, and Linux system internals. CS Fundamentals: Strong foundational knowledge of core algorithms and data structures. Global Collaboration: A professional level of written and spoken English to seamlessly partner with our international team. Deep expertise in ultra-low latency, sub-microsecond real-time development. Prior engineering experience in High-Frequency Trading (HFT), telecom routing, or high-performance game engines. Benefits Immediate Impact: Dive into fascinating technical problems featuring ultra-fast feedback loops. Elite Global Network: Collaborate with a welcoming, exceptionally brilliant team of international professionals. Top-Tier Infrastructure: Gain access to state-of-the-art hardware and cutting-edge technological innovations. Ultimate Work Freedom: Work 100% remotely from anywhere on Earth, with full open-door access to any of our physical global offices whenever you like. Premium Perks: Enjoy a flexible schedule, an industry-leading 40 paid days off , and a highly competitive compensation package.

Location: Los Angeles, United States Workplace: onsite ABOUT YOU We are looking for a NetSuite ERP Engineer who is an exceptionally strong operator, technically adept, and a collaborative partner ready to take full ownership of our enterprise NetSuite OneWorld environment. The ideal candidate brings deep expertise across NetSuite administration, development, and integrations, thrives on process optimization and day-to-day delivery in a fast-paced, high-growth environment, and is excited to build, maintain, and continuously improve a world-class financial systems platform. Your success will be defined by your ability to ensure system reliability and streamline financial operations, enabling Finance and Accounting leadership to focus on strategic business initiatives. You are comfortable working across multiple time zones and collaborating with global teams, and you bring strong communication skills to influence cross-functional stakeholders at all levels. If you're passionate about building scalable financial systems in a global technology and commerce environment and are ready to make a real impact, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. For more information, visit xsolla.com. Responsibilities: NetSuite ERP Administration & Development: Serve as a primary administrator and technical owner for the NetSuite OneWorld environment, including custom records, workflows, scripts, and forms. Process Optimization: Build, document, and continuously improve global financial system configurations, processes, and internal controls to drive efficiency and scalability. Multi-Entity Management: Configure metadata, dimensions, security, roles, and permissions across entities. Support multi-entity, multi-currency, and multi-subsidiary operations. Financial Systems Integration: Configure and maintain integrations between NetSuite OneWorld and other enterprise applications, including Salesforce, payroll systems, banking platforms, treasury applications, HRIS platforms, CRM systems, data warehouses, REST APIs, and Oracle Cloud services. Develop and monitor automated data pipelines and troubleshoot integration and data synchronization issues. Reporting & Analytics: Develop and maintain reporting including Profit & Loss Statements, Balance Sheets, Cash Flow Reporting, Variance Analysis, Departmental Reporting, KPI Dashboards, Executive Scorecards, Global Consolidated Reporting, and Operational Metrics. Data Governance: Maintain financial dimensions across reporting environments, ensure consistency and accuracy across the NetSuite ERP platform, and support master data governance initiatives. Improve data quality through validation and reconciliation processes. Finance Partnership: Work closely with Finance and Accounting teams to improve financial processes, support monthly close cycles, enhance management reporting, and develop executive dashboards and reporting tools. Cross-functional Partnership: Collaborate closely with Finance, Accounting, Tax, and IT teams globally to ensure financial systems are integrated into business operations. Document system designs, business processes, and technical configurations, and provide training and support for business users. Qualifications & Skills: Required: 3+ years of hands-on experience administering or implementing NetSuite ERP (OneWorld). Strong understanding of financial systems and accounting processes. Experience supporting NetSuite OneWorld environments. Understanding of multi-entity and multi-currency financial operations. Strong SQL and data analysis skills. Experience with enterprise reporting and analytics tools. Proven ability to work effectively across multiple time zones and collaborate with global teams in a flexible and adaptable manner. Proven ability to manage multiple priorities and deadlines in a fast-paced, high-growth environment. Excellent analytical, problem-solving, and communication skills, with the ability to present complex systems issues clearly to non-technical stakeholders. Nice to Have: Knowledge of SuiteAnalytics Workbooks and SuiteQL. Experience with SuiteScript or SuiteFlow for supporting integrations and automation. Experience integrating NetSuite with Salesforce or other enterprise applications. Knowledge of IFRS, US GAAP, and global financial reporting requirements. Experience supporting SaaS or multinational organizations. NetSuite or Oracle Cloud certifications. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Director of Tax Operations, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Handling sensitive financial information/managing budgets/accessing funds   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. The listed range is specific to Los Angeles and varies based on factors such as location and experience. Location: Onsite – Remote considered for eligible candidates depending on experience

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Enterprise is central to Anthropic's mission. The organizations that could benefit most from Claude often have the most demanding needs, with rigorous requirements around end-user experience, procurement, security, and permissions. We believe earning their trust is essential to ensuring AI benefits the world broadly. We're looking for a Staff+ Platform Engineer for our Enterprise pillar—the team that makes Claude enterprise-ready at scale. When a Fortune 500 company wants to roll out Claude to 100,000 employees, the systems you design—identity, permissions, governance, connectivity, and the data foundations beneath them—are what make it possible. This is a high-agency role: you'll design the abstractions other teams want to adopt, help the team evaluate hard tradeoffs, and be the engineer in the room who can interface with executives and security teams from the world's largest companies. What you'll do Define and drive multi-year technical strategy for foundational enterprise systems, including our distributability and multi-cloud direction Identify and personally lead the highest-complexity, highest-impact engineering initiatives spanning multiple teams Serve as a primary technical decision-maker for major architectural decisions with org-wide scope Design the platform primitives—identity, permissions, governance, connectivity, and usage data—that other product teams build on Partner with teams such as Inference and Platform on foundational systems, Customer Success for the voice of the customer, and Infrastructure and Safeguards on security, privacy, and responsible deployment Mentor and develop senior engineers across the org, and drive alignment across Product, GTM, and Customer Success while proactively addressing systemic technical risks You may be a good fit if you Have 8+ years of engineering experience with a clear track record operating at Staff or equivalent technical leadership level Have deep expertise in distributed systems and API architecture, and are effective writing design docs, making architectural calls, and coding in critical paths Have shaped technical strategy at a Cloud Service Provider or large-scale Enterprise SaaS company Bring strong domain expertise and intuition in enterprise areas such as security, identity, compliance, governance, permissions, and connectivity Drive the highest-leverage technical outcomes without formal authority—you lead through influence, quality of thinking, and trust Are highly effective across org boundaries—you build trust with GTM, Platform, Inference, Infrastructure, Privacy, Safeguards, and business stakeholders alike Strong candidates may also have Experience with multi-cloud or distributable deployments of complex systems Experience building the data foundations for enterprise administration—entitlements, metering, usage and cost visibility The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We are seeking a Marketing Analytics Director to lead the evolution of our marketing data stack and raise the analytical rigor of the entire marketing organization. This is a critical role for a builder-practitioner who works at the intersection of Data Science, Marketing Strategy, GTM, and AI Operations. You won't just report on the funnel. You will build the systems that make every analyst on this team sharper, including the AI agents themselves. As the Marketing Analytics Director , you will be the lead architect of our data-driven growth engine, connecting high-level strategy with advanced technical execution. You will move beyond traditional reporting to build a self-sustaining marketing ecosystem, leveraging Google BigQuery, Grafana, and agentic AI to create a unified source of truth and a culture of analytical rigor. Your mandate is to move the needle on demand generation across the entire marketing funnel, while raising the standard for how analytical work gets produced, challenged, and shipped across the org. You will architect a dual-track target-setting framework that balances high-velocity top-of-funnel growth with deep-funnel quality, ensuring GTM resources are directed toward high-converting user cohorts optimized for Grafana adoption and long-term retention. You will be expected to engineer the underlying data schemas, design predictive models, and implement the BI frameworks that shape our global GTM strategy. We are looking for a technical expert who can translate complex data into clear executive-level direction and who proactively builds systems that prevent AI-generated noise from drowning out actual signals. What You'll Be Doing Strategic GTM Partnership: Serve as the primary strategic partner to the GTM Leadership team (VP of Demand Gen, VP of Regional and Events, Head of Marketing Ops, CMO, Revenue Operations, Sales leadership and more), translating complex data into a clear roadmap for demand generation and revenue growth. Dual-Track Target Setting: Architect and own a sophisticated forecasting framework that balances top-of-funnel volume with high-intent lead quality, optimized for Grafana Cloud conversion and retention. Predictive Modeling and ROI: Develop and maintain machine learning models (Attribution, MMM, LTV) to predict campaign impact and steer budget allocation toward the highest-ROI channels. Data Warehouse Architecture: Oversee the structure of marketing data within Google BigQuery, ensuring a scalable single source of truth that connects product usage data with marketing touchpoints. Causal Inference and Inflection Hunting: Move beyond descriptive analytics to perform causal inference and predictive trend analysis. When the data shows an anomaly, whether a 3-month spike, a regional dip, or a campaign that overperformed, isolate the window and dig in. Executive Storytelling: Transform technical data outputs into clear, compelling narratives for the executive team and board. Deliver a succinct read and go deep where pushed. Utilizing AI and Automation Agentic Insights: Deploy LLM-powered agents (Claude Code, MCP-based tooling, or comparable) to monitor BigQuery datasets and automatically flag quality shifts in the funnel before they impact revenue. Autonomous Workflows: Implement orchestration patterns (N8N, custom MCP servers, or equivalent) to build self-healing data pipelines and automated responses to market signals, such as automated spend shifts based on conversion anomalies. Predictive Quality Scoring: Build and deploy AI-driven scoring models that separate high-value potential users from low-signal volume, helping Sales and Marketing prioritize effectively. What Makes You a Great Fit 8+ years in Marketing Analytics, GTM Strategy, or Data Science, with at least 2 years in a lead architect capacity (IC track or player-coach; people management not required) within a high-growth SaaS or PLG environment. Demonstrated history as a force multiplier. You can point to specific tooling, rituals, evaluator systems, or frameworks you built that made other analysts or the broader org measurably better. A portfolio of dashboards you personally produced is not sufficient. Data Science and Engineering: Mastery of SQL and Python required. Deep experience architecting data environments in Google BigQuery, Snowflake, or similar warehouses. Hands-on AI fluency as a builder, not a user. You have built and shipped agentic systems with Claude Code, MCP, or comparable tools. You understand where LLMs fail and how to design around those limitations. You have built evaluator agents, prompt-grading systems, or analytical quality tooling in production. Automation Proficiency: Hands-on experience building complex logic and integrations using N8N, custom API orchestration, or MCP-based tooling. Visualization and BI: Advanced proficiency in modern data stack visualization tools (Grafana, Looker, Tableau) to build executive-grade dashboards. Strategic Acumen: Proven ability to create structure in highly ambiguous environments and build target-setting frameworks from scratch. MarTech Ecosystem: Deep familiarity with connectivity between Salesforce, marketing automation, and product-led data streams. Executive presence with experience presenting to executive and board audiences, including sound judgment about what data is and isn't ready to share up the chain. Bonus Points For Education: Bachelor's or Master's degree in a quantitative field (Data Science, CS, Statistics, Business Analytics). MBA or MS in Data Science is a significant plus. In the US, the OTE compensation range for this role is $ 178,503 - $ 214,203. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We invite an experienced Technical Lead to join our ALM Domain for collaborating within Scrum teams. ALM Domain teams build platform-level tools and capabilities that support the full Application Lifecycle of Creatio applications. This includes development and packaging frameworks, versioning, configuration management, delivery pipelines, testing, monitoring and alerting, building and integrating CI/CD tools, and lifecycle automation for internal teams and external customers/partners. The focus is on making application development and delivery and maintenance on Creatio predictable, repeatable, and safe across environments. Team composition: 3 Developers, 1 QA, 1 Technical Lead, 1 Agile Coach, 1 Product Owner Responsibilities:   Lead the design and development of architectural solutions and prototypes alongside the system architect and development team. Build, test, and debug high-quality back-end and front-end code. Support seamless product operation by addressing customer cases and ensuring system reliability. Continuously monitor and optimize development processes to enhance team productivity and quality. Drive adoption of innovative tools, standards, and best practices in software development. Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals. Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth. Requirements:  Minimum 6 years of software development experience with full-stack expertise in .NET and Angular. At least 1 year in a technical lead or team lead role, guiding teams successfully. Strong mastery of object-oriented programming and solid application of KISS, SOLID, and DRY principles. Proficient in C# and modern .NET runtime environments (.NET 6+), including ASP.NET MVC, Core, and Web API development. Hands-on experience with microservices, containerization, Kubernetes, and Helm for orchestration. Deep knowledge of Angular 15+ with ability to build new components and optimize existing ones in a monorepo using RXJS and pipeline operators. Skilled in JavaScript, TypeScript, DOM manipulation, CSS/SASS, and UI styling per design specifications. Experience using Git and SVN with workflows involving branching, merging, and rebasing. Strong unit testing background including NUnit, mocking frameworks, and API testing with Postman. English proficiency at Upper-Intermediate level or above, both spoken and written. What to expect from us:  Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We're Looking For:You'll join the team responsible for the engineering foundation of the Creatio platform, the core layer that powers every product and feature built across the ecosystem. This organization owns the platform runtime, data access layer, core services, performance-critical infrastructure, platform APIs, and extensibility framework.The team's mission is to build highly scalable, reliable, and backward-compatible platform capabilities that enable dozens of engineering teams to innovate efficiently. Success in this role means designing and evolving the low-level architecture that serves as the backbone of the entire Creatio platform, balancing performance, maintainability, and long-term technical sustainability.Responsibilities:Development of architectural solutions and development of prototypes together with the team.Regular monitoring of the effectiveness of development processes, their optimization, and improvement.Implementation of innovative tools, approaches, and standards in product development.Facilitation of team meetings (backlog refinement, sprint review (demo), planning).Execution of backlog tasks: pair programming, development, consultations on complex tasks).Control of the work of the incident team on the 4th line, responsibility for resolving incidents within the framework of the SLA.Designing, coding, testing, and debugging software according to specifications and requirements.Collaborating with stakeholders, product managers.Conducting unit tests, integration tests, and system tests.Requirements:6+ years of overall programming experience, strongly focusing on .Net.1 year of experience in a leadership/mentor role.2+ years of experience with Web applications.Knowledge of OOP, C#, and .NET.EntityFramework, WebAPI, ASP.NET MVC, ASP.NET Core., NUnit, Mock. DOM, CSS/SASS.Experience working with databases (MS SQL Server, PostgreSQL, Oracle).English level - Upper-Intermediate (spoken and business writing) or higher.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Who We're Looking For: You'll join the team responsible for the engineering foundation of the Creatio platform, the core layer that powers every product and feature built across the ecosystem. This organization owns the platform runtime, data access layer, core services, performance-critical infrastructure, platform APIs, and extensibility framework. The team's mission is to build highly scalable, reliable, and backward-compatible platform capabilities that enable dozens of engineering teams to innovate efficiently. Success in this role means designing and evolving the low-level architecture that serves as the backbone of the entire Creatio platform, balancing performance, maintainability, and long-term technical sustainability. Responsibilities: Development of architectural solutions and development of prototypes together with the team. Regular monitoring of the effectiveness of development processes, their optimization, and improvement. Implementation of innovative tools, approaches, and standards in product development. Facilitation of team meetings (backlog refinement, sprint review (demo), planning). Execution of backlog tasks: pair programming, development, consultations on complex tasks). Control of the work of the incident team on the 4th line, responsibility for resolving incidents within the framework of the SLA. Designing, coding, testing, and debugging software according to specifications and requirements. Collaborating with stakeholders, product managers. Conducting unit tests, integration tests, and system tests. Requirements: 6+ years of overall programming experience, strongly focusing on .Net. 1 year of experience in a leadership/mentor role. 2+ years of experience with Web applications. Knowledge of OOP, C#, and .NET. EntityFramework, WebAPI, ASP.NET MVC, ASP.NET Core., NUnit, Mock. DOM, CSS/SASS. Experience working with databases (MS SQL Server, PostgreSQL, Oracle). English level - Upper-Intermediate (spoken and business writing) or higher. What to expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.