Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Computer Use team teaches Claude to see and operate computer interfaces, and builds the agent harness and end-user products that turn that capability into real tools. The team sits inside Anthropic's research organization and closes the loop between product and model.
As a Product Engineer on this team, you'll own end-to-end delivery of our computer-use and browser-control product surfaces. You'll build across the full stack, from the user interface to the agent runtime to the backend services behind it. You'll work directly alongside researchers, with no layers between you and the model or the user.
This is a dynamic role in which priorities evolve frequently. Success depends on a high tolerance for ambiguity, the adaptability to shift focus as needs change, and the agility and discernment to continuously prioritize the highest impact work.
Key responsibilities
Own end-to-end delivery of computer-use and browser-control product surfaces: scope, build, ship, measure, and iterate
Diagnose and resolve reliability and robustness issues in the computer-use agent harness that block real-world usage
Partner with computer-use researchers
Partner with the Claude Cowork team on shared surfaces, integrations, and knowledge-worker workflows
Instrument products and use usage data to drive prioritization and measure progress
Translate fuzzy user pain points into concrete, shippable features for knowledge workers
Minimum qualifications
Experience building and shipping a product from zero to one with end-to-end ownership, as a founding or early engineer at a startup or with equivalent ownership inside a larger company
Strong full-stack engineering skills, including production web frontend and backend development
Hands-on experience building with LLM APIs, prompting, or agent frameworks
A track record of shipping to external users and iterating based on their feedback
Preferred qualifications
Strong product design instincts and the ability to produce a clean, usable interface without a dedicated designer
Experience with browser automation, desktop automation, or robotic process automation systems
Experience building evals or quality harnesses for machine learning systems
Comfort with lightweight data analysis, such as SQL, notebooks, and defining and tracking product metrics
Experience designing agent loops, tool integrations, or guardrails for LLM-based systems
Representative projects
Own and resolve the top reliability and robustness issues on the computer-control and browser-control product surfaces, with measurable improvement in task success rate
Take a net-new computer-use powered workflow from concept to external users, including instrumentation and a readout on usage
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, United Kingdom
Workplace: hybrid
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance
: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data
: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education:
Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job:
The Financial Controller will oversee financial reporting, audit coordination, and accounting operations across a multi-entity investment and treasury platform. The role requires a technically strong finance professional with deep accounting expertise, strong operational discipline, and the ability to operate in a fast-paced, high-growth environment.
Prepare accurate and timely financial statements, management accounts, and supporting reports in accordance with IFRS and US GAAP.
Manage day-to-day accounting operations across multiple entities and jurisdictions.
Oversee month-end, quarter-end, and year-end close processes, including general ledger reconciliations and control reviews.
Maintain oversight of accounts payable, accounts receivable, accruals, and balance sheet reconciliations.
Lead coordination with external auditors, ensuring timely delivery of audit requests, supporting documentation, and issue resolution.
Support preparation of any regulatory, tax, statutory and ad hoc reporting requirements.
Strengthen and maintain internal controls, accounting policies, and financial governance frameworks.
Drive continuous improvement across accounting processes, reporting workflows, and operational controls.
Leverage technology and automation to improve efficiency, scalability, and reporting accuracy.
Partner closely with operations to ensure integrity of financial data and reporting.
Assist with implementation and optimisation of financial systems and reporting infrastructure.
Support ad hoc financial analysis, projects, and strategic initiatives as required.
Qualifications & Experience:
Bachelor’s degree in accounting, finance, or a related field; ACCA, ACA, CPA, CFA, or equivalent certifications.
10+ years of experience in financial control, audit, or accounting, preferably at a credit hedge fund. Prior experience in digital assets or blockchain ecosystems is a distinct advantage.
Proficiency in Xero and Enfusion portfolio management system.
Proficiency in Excel + VBA / Python is mandatory.
Exceptional analytical and problem-solving abilities.
Strong understanding of regulatory and tax requirements.
Excellent attention to detail and communication skills.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
The SRE team is dedicated to deeply integrating large language models (LLMs), AI Agents, and engineering platform capabilities to build an intelligent application system for R&D, operations, stability, and business scenarios. By creating an AI application architecture that is observable, evaluable, governable, and continuously evolving, the team is driving the company's shift from "tool-assisted" to "intelligent collaboration," improving R&D efficiency, system stability, fault diagnosis efficiency, and the quality of business decisions.
What You’ll Be Doing
Design and build AI Harness capabilities for SRE / DevOps scenarios, including fault detection, change analysis, capacity risk identification, automated inspection, drill evaluation, and recovery recommendations.
Drive the development of an automated RCA (Root Cause Analysis) system, combining logs, metrics, distributed tracing, events, changes, topology, and other data to achieve root cause analysis, impact scope assessment, and post-incident review support.
Build AIOps platform capabilities, including intelligent alert noise reduction, anomaly detection, event correlation, trend prediction, fault attribution, and automated closed-loop remediation.
Collaborate with R&D, SRE, platform, data, and business teams to embed AI capabilities into Code Review, CI/CD, GitOps, DevOps, incident response, and stability governance processes.
What We Look For In You
Bachelor's degree or above in Computer Science or a related field, with 8+ years of experience in R&D, architecture, or platform engineering; experience building AI applications, SRE, AIOps, or DevOps platforms is preferred.
Strong software architecture skills, familiar with microservices architecture, distributed systems, high-availability design, service governance, observability, and platform engineering.
Familiar with LLM application development; understanding of core technologies such as LLM, RAG, Embedding, vector databases, Agents, Function Calling / Tool Calling, and Prompt Engineering. Understanding of the production challenges of AI applications, including hallucination control, result evaluation, permission boundaries, data security, cost control, observability, and failure fallback mechanisms.
Experience delivering AI Agent or intelligent assistant products, able to design complex task decomposition, multi-tool invocation, multi-turn reasoning, context management, and human-machine collaboration workflows.
Familiar with RCA or AIOps capability development, including log analysis, metric anomaly detection, distributed tracing, event correlation, alert noise reduction, topology analysis, and root cause localization.
Proficient in at least one mainstream development language, such as Java, Python, Go, or TypeScript, with strong engineering implementation and system design skills.
Familiar with cloud-native technology stacks and common middleware, such as Kubernetes, Docker, Kafka, Redis, MySQL, Elasticsearch, Prometheus, Grafana, OpenTelemetry, etc.
Strong complex problem analysis skills and holistic architectural thinking, able to drive problem-solving from business, platform, process, and organizational collaboration perspectives.
Ability to communicate in both Chinese and English is preferred as the role requires collaborating with cross-region stakeholders
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Mumbai, India; New Delhi, India
We are seeking an experienced Senior Data & AI Governance Lead to join our team in Saudi Arabia. This leadership role is critical in establishing and driving the data and AI governance frameworks across the organization to ensure ethical, compliant, and effective use of data and artificial intelligence technologies.
As the Senior Data & AI Governance Lead, you will oversee the development and implementation of governance policies, standards, and practices that ensure data quality, privacy, security, and responsible use of AI. You will collaborate closely with stakeholders across business, technology, legal, and compliance teams to embed governance principles within data and AI initiatives and to manage risks effectively.
This position offers a unique opportunity to lead in an evolving technological landscape and help organizations harness the power of data and AI while maintaining trust and compliance.
Key Responsibilities
Develop and implement data and AI governance frameworks, policies, and standards aligned with business objectives and regulatory requirements.
Lead cross-functional teams to embed governance practices in AI/ML development and data management processes.
Ensure compliance with relevant data privacy, security, and ethical standards, including KSA regulations.
Collaborate with legal and compliance teams to monitor regulatory changes and adjust governance frameworks accordingly.
Define metrics and KPIs to measure the effectiveness of data and AI governance initiatives.
Provide guidance and training to stakeholders on governance policies, ethical AI use, and data stewardship responsibilities.
Oversee risk assessment related to data and AI projects and implement mitigation strategies.
Drive continuous improvement in governance processes and keep abreast of emerging trends in data, AI, and regulatory landscapes.
Facilitate communication between technical teams, business units, and senior management regarding governance issues and compliance status.
Lead audits and reviews related to data and AI governance compliance.
Requirements
Bachelor's degree in
Computer Science
,
Information Systems
, or a related field.
5–20 years of experience in Data Governance, Data Privacy, Data Architecture, AI Governance, AI/ML, or related disciplines.
Strong understanding of data governance regulatory requirements and industry-leading data quality frameworks.
Knowledge of KSA Personal Data Protection Law (PDPL).
Experience in Governance, Risk & Compliance (GRC), Responsible AI, and AI regulations.
Hands-on experience with Informatica Suite (EDC, IDQ, Axon, MDM).
Strong knowledge of Data Governance Frameworks, Operating Models, Data Quality Management, Data Privacy, Data Architecture, and Data Modeling.
Experience in AI Governance, AI Auditing, AI Engineering, and Data Science.
CDMP certification preferred.
Data Privacy certifications preferred.
TOGAF or equivalent Architecture certification is a plus.
Location: Home Based - APAC; Office Based - Beijing, China; Office Based - Taipei, Taiwan
Ubuntu is the most widely used Linux distribution in the world, delivering kernels across a vast matrix of versions, architectures, and configurations – with up to 15 years of security and maintenance commitments for Long Term Support (LTS) releases. Ensuring the quality and reliability of these kernels demands a dedicated, systematic approach to testing at scale.
The Canonical Kernel Team is looking for a Test Engineer to take ownership of our kernel testing strategy and infrastructure. You will design and maintain test plans covering functional correctness, stability, performance, and security. You will build and evolve automated test frameworks – including stress testing, fuzzing, code coverage analysis, and regression detection – that not only must remain effective across many concurrently supported kernel versions spanning years of maintenance, but must be able to scale with the high demand for Ubuntu kernels (currently more than 160 under active support).
The successful candidate will bring strong Python skills, familiarity with Linux kernel internals, and experience building test infrastructure that scales. You will work closely with kernel engineers to catch regressions early, validate fixes, and ensure every kernel we ship meets the highest standards of reliability.
Location:
This role will be based remotely in the APAC region, except for Taipei, Taiwan, and Beijing, China, which are office-based locations.
What your day will look like
Design, develop, and maintain comprehensive test plans covering functional correctness, stability, performance, and security for Ubuntu Linux kernels
Build and improve automated test infrastructure for continuous kernel quality validation across multiple kernel versions and architectures
Maintain long-lived test suites that evolve alongside Ubuntu’s many concurrently supported kernel versions spanning years of maintenance
Develop and maintain CI/CD pipelines for continuous kernel quality validation
Conduct performance benchmarking and regression detection across kernel releases
Measure and improve kernel code coverage, identifying gaps in test coverage and creating tests to address them
Execute and analyze stress tests covering CPU scheduling, memory management, I/O subsystems, networking, and filesystem workloads
Develop and maintain fuzzing harnesses to discover kernel vulnerabilities and reliability issues using tools such as syzkaller, Trinity, or custom fuzzers
Collaborate regularly and proactively with a globally distributed team
Contribute to upstream test suites and testing frameworks
Document test methodologies, results, and coverage gaps
What we are looking for in you
Significant programming experience in Python
Experience with test frameworks such as LTP, kselftest, xfstests, stress-ng, fio, or similar
Experience designing and executing system-level tests: functional, stress, performance, or regression testing
Familiarity with CI/CD systems (Jenkins, GitHub CI, or similar)
Experience maintaining test suites over long periods, adapting to evolving software across multiple supported versions
Familiarity with Linux (Ubuntu or Debian preferred but not required), Linux kernel internals and subsystems
Experience with Linux systems administration and automation
Solid background with git
Well-organized, self-starting and able to deliver to fixed schedules
Professional written and spoken English with excellent communication skills
Ability to travel twice a year, for company events up to two weeks each
Additional skills that you might also bring
Familiarity with kernel fuzzing tools and techniques (e.g. syzkaller, Trinity, AFL, or custom harnesses)
Experience with code coverage instrumentation (e.g. gcov, kcov, LLVM source-based coverage)
Knowledge of kernel tracing and observability tools (e.g. ftrace, perf, bpftrace, eBPF)
Familiarity with static analysis tools (e.g. sparse, smatch, Coccinelle) as part of a testing workflow
Experience with fault injection frameworks (e.g. failslab, fail_make_request) for reliability testing
Prior experience with test infrastructure at scale (provisioning, orchestration, result aggregation)
Experience with Ubuntu/Debian packaging or Snap
Knowledge of virtualization technologies (KVM, QEMU) and container runtimes
Cloud infrastructure experience (AWS, GCP, Azure, or OpenStack)
Prior involvement with open source testing communities or projects
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
Fully remote working environment - we’ve been working remotely since 2004!
Personal learning and development budget of 2,000USD per annum
Annual compensation review
Recognition rewards
Annual holiday leave
Parental Leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues at ‘sprints’
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Armenia; Spain; Serbia; Poland; Kyiv City; Kyiv; Odesa; North Macedonia
Workplace: remote
About Provectus
Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.
Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.
Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements.
Where this role sits
You will work in a small, senior pod alongside an FDE and an FDX,
Forward Deployed Executives (FDX)
own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs.
Forward Deployed Engineers (FDE)
embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution.
Senior AI Engineer.
When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails. You'll have real ownership of components and of the technical decisions inside them.
Requirements:
Mindset
Proactive and self-directed;
you push for clarity rather than waiting for a ticket
Excellent communication and problem-solving skills
Comfort with ambiguity and ownership.
B2+ English, comfortable collaborating across distributed, multicultural teams.
Technical depth
5+ years in software or ML engineering, with production systems you were accountable for
.
Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes.
Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks.
Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure
Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks.
Experience building and optimizing RAG systems in production.
Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack.
Dropped into an unfamiliar codebase, you're productive.
Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus.
Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines.
You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release.
Model and agent monitoring, drift detection.
Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs.
Hands-on production experience with the Claude ecosystem — Claude Code, CLAUDE.md, hooks, skills files. Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus.
MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus.
Responsibilities:
Work in a pair with an FDE and an FDX.
Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions).
Build and optimize RAG systems for production use cases
Build the evaluation harness before you build the feature.
Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer.
Integrate AI components into backend services and RESTful APIs
Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection
Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints
Participate in technical discussions and architectural decisions
Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability
Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops.
Nice to Have:
Experience in one of the industries: financial services, insurance, healthcare.
Consulting, professional services, or other embedded customer-facing delivery.
AWS and Claude Code Certifications
A2A: you can explain agent-to-agent interoperability
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines.
Experience in an additional language (Go, TypeScript, or Rust).
Experience with Apache Spark, Apache Airflow, Kafkа
What We Offer:
The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment
A forward-deployed model working in small, senior teams alongside FDE and FDX
A growing AI delivery practice where you help build the tooling and frameworks, not just use them
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
How we hire:
Intro conversation. The role, your background and aspirations, tech questions.
Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant
HR Interview. Soft skills and expectations
HM interview. Tech questions; a live engine
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
Be part of our Finance team: The Operations Associate/Senior associate will
support the day-to-day operations of a multi-asset investment and treasury platform
, with responsibilities spanning trade operations, reconciliations, digital asset workflows, and process automation. The role requires a highly detail-oriented individual with strong technical capability and experience operating in fast-paced financial markets environments.
Responsibilities
● Manage trade confirmations, settlements, and lifecycle events across multiple asset classes.
● Oversee wallet, custodian, and digital asset operational processes.
● Perform daily booking and reconciliation of securities positions, cash balances, and P&L across internal systems.
● Investigate and resolve trade breaks, settlement issues, and operational discrepancies with counterparties and custodians.
● Support operational controls relating to treasury, trading, and digital asset activities.
● Assist with audit requests, confirmations, and supporting documentation.
● Prepare daily, weekly, and monthly operational reporting.
● Build, enhance, and maintain operational workflows, internal tooling, and automation processes.
● Identify opportunities for process optimisation and operational scalability.
● Create and maintain technical documentation, procedures, and user guides.
● Ensure adherence to internal controls, policies, and applicable regulatory requirements.
Preferred qualifications/Requirements:
● Bachelor's degree in Finance, Accounting, or related field.
● 5+ years of operations experience preferably at a credit hedge fund or an asset management company
● experience in digital assets or blockchain ecosystem(good to have but not mandatory)
● Proficiency in Enfusion portfolio management system (not mandatory)
●
Proficiency in Excel + VBA / Python
● Exceptional analytical and problem-solving abilities.
● Excellent attention to detail and communication skills.
● Strong understanding of trade lifecycles and settlement processes.
●
Working hours: (New York hours): Between 14H00-10H00 UK time( mandatory)
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
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Location: United States
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Ukraine
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: United Kingdom
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Serbia
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Romania
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Portugal
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Poland
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Netherlands
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belgium
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Belarus
About Flosum
Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform.
Role Overview
We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content.
Key Responsibilities
Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules.
Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect).
Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content.
Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume.
Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar.
Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs.
Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand.
Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs.
Requirements
5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem.
Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles.
Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring).
Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps.
Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance.
Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar).
Preferred Qualifications
Salesforce Administrator or Platform Developer certification.
Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.).
Background in instructional design or video-based learning production.
What Success Looks Like in 12 Months
Documentation NPS and self-service deflection rates measurably improved.
Flosum Certification Program launched with at least three role-based tracks and an active learner community.
A repeatable feedback loop established between Support, Sales, and Documentation.
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Secure Development team ❤️
OpenZeppelin is the security partner of choice for the most important protocols in Web3. Our Secure Development team sits at the intersection of building and breaking: we design, implement, and harden production-grade libraries and smart contracts for leading projects across EVM, Starknet, Stellar/Soroban, Arbitrum Stylus, Aptos, and beyond, often as an embedded extension of the client's engineering team.
We work the way the rest of the industry will five years from now. Every developer on the team is a fully AI-native engineer, supported by outstanding internal AI tooling built for every phase of secure development. Developers own their workstreams end-to-end — agents amplify their effectiveness, and peers, security researchers, and external auditors provide rigorous review on every piece of work that ships.
The Canton Network engagement
This role joins an active
24-month, multi-million-dollar commitment
to build the open-source DeFi foundations of the world's most institutional blockchain. You'll deliver production-ready Reference Implementations (privacy-preserving DEX, lending, cross-chain stablecoin settlement, confidential auction launchpad, and more), the OpenZeppelin Contracts Library for Daml that Canton developers will import, and Canton standards implementation.
Within this, you will:
Own features of the OpenZeppelin Contracts Library for Daml end to end, from design through audit: examples include a Timelock, access control, vaults, or token standard support.
Design and implement components of the year-1 Reference Implementations: privacy-preserving DEX, lending protocol, cross-chain stablecoin settlement, and confidential auction launchpad.
Implement and shepherd the OZ Daml versions of CIP-56, CIP-86, CIP-103, future CIPs. Coordinate with Digital Asset on spec evolution and with ChainSafe on middleware alignment.
Present and defend your designs in technical discussions with Digital Asset, the Canton Foundation, and other partners.
Work with OpenZeppelin's security researchers on threat models, audit preparation, and fixes for the components you own.
Use AI systems as core daily tools for research, design, implementation, testing, and security work. Build agents, skills, and workflows, and share what works with the team.
Contribute developer-experience and security feedback upstream into the Canton protocol, Splice, the Daml SDK, and the Splice Wallet Kernel.
Research privacy-preserving DeFi, multi-party authorization patterns, and Canton-specific primitives, and share what you learn with the team.
You have
Production Daml fluency.
You understand templates, choices, controllers/observers/signatories, multi-party authorization, sub-transaction views, and propose/accept patterns as first-class primitives. Running an SV, contributing to Splice internals, governance, or Canton Coin tokenomics.
Canton architecture depth.
You understand the network, not only the code: the Global Synchronizer and private synchronizers, what each party and synchronizer sees in a transaction, smart contract upgrades, and the token standards (CIP-56, CIP-112).
3+ years of smart contract development in production.
This includes hands-on work on Canton or another UTXO-based or privacy-preserving architecture (Cardano, Midnight, Zcash, Aleo, Mina, or similar). You can reason about Canton's privacy boundaries the way an EVM developer reasons about storage slots.
Production DeFi experience.
You have shipped DeFi primitives such as AMMs, vaults (ERC-4626 or equivalent), lending protocols, or cross-chain settlement, and you understand the security pitfalls of each. You know the standard EVM patterns (access control, token standards, lending pools, DEXs), because many Canton standards reuse them.
A security-first mindset.
This is non-negotiable. You build secure code by default, you think adversarially about every line you write, and you find vulnerabilities when you review Daml code. We look for a developer with a security mindset, not a security researcher. Published audits, threat models, or disclosures are a plus.
An AI-native workflow.
Claude Code, Cursor, or equivalent is your daily driver. You know agents, harnesses, and skills, not only autocomplete. You hold AI output to the same standard as a colleague's pull request, and you stay accountable for everything you ship.
Fluency in client-facing communication (English)
Autonomy and proactivity.
Nice to have
Cryptography or financial-engineering background.
Privacy-preserving DeFi rewards both.
Institutional finance and compliance design experience.
Credential gates, multi-party attestation, custody flows, capital-markets microstructure, RWA tokenization, settlement.
Experience running an SV
, contributing to Splice internals, governance, or Canton Coin tokenomics.
Cross-chain interoperability exposure.
Production work with at least one major cross-chain messaging protocol (Chainlink CCIP, LayerZero, Wormhole, Axelar, or similar).
Library / SDK API design taste.
You've built reusable, import-first developer libraries, not just applications. You have opinions on extensibility patterns (hooks, modular components, override points) and on what makes an audited primitive
pleasant
to consume.
Experience applying AI to security work.
You've already used AI as a serious instrument in security workflows: audit assistance, vulnerability research, fuzzing, invariant or spec analysis, static-analysis augmentation, or similar.
Hands-on experience with non-EVM ecosystems.
Starknet, Stellar/Soroban, Arbitrum Stylus, Aptos, Move-based chains.
Open-source contributions
to widely-used libraries in the smart-contract or AI-tooling space.
Logistics
Our interview process is designed to be fast (we target ~30 days from first call to offer) while still giving both sides a clear "yes." The full process consists of:
Recruiter interview (30-45 minutes)
Manager interview (60 minutes)
Team interview (45 minutes)
Leadership Interview (30 minutes)
Paid technical work trial
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
ГибридLondon, United Kingdom
Singapore, Singapore
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