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Location: South Korea Workplace: Remote CUSTOMER EXCELLENCE SPECIALIST - Location: Seoul, Korea OR Singapore OR New Delhi, India - Department: Customer Excellence – Data - Reports to: Customer Excellence Manager - Employment type: Permanent - Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts) - Employment is subject to applicable security screening (incl. SUPO, where required). WHY THIS ROLE MATTERS Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data. As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations. WHO WE ARE ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions. Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation. Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact. YOUR DAY-TO-DAY RESPONSIBILITIES Regular Customer Excellence Responsibilities Order Management: - Oversee the entire order process, from submission to the delivery of the final product. - Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met. Satellite Resource Planning: - Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images. - Perform SAR image quality control to maintain high standards. Customer Interaction: - Resolve customer inquiries and complaints promptly. - Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues. - Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction. Process Improvement: - Contribute to the enhancement of existing processes and documentation. - Report to management on key performance metrics and anomalies. Product Knowledge: - Maintain a thorough understanding of the company’s products, support, and services. Governmental and Commercial Contracts: - Serve as the point of contact for APAC governmental contracts and commercial clients. - Conduct feasibility studies and effectively communicate results to customers. Relationship Building: - Build and maintain trusted relationships with customers, serving as a key contact for order-related queries. Training and Progress Monitoring: - Coordinate and conduct service training for both internal and external customers. - Monitor order progress closely, proactively identifying and resolving potential issues Reporting: - Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs). REQUIREMENTS Must haves: - Proven experience in customer excellence or account management roles. - Strong analytical and problem-solving skills with attention to detail. - Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains. - Excellent verbal and written communication in English and Hindi/Mandarin/Korean (depending on the location). Key Competences - Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication. - Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment. - Ownership & Action: Takes accountability for order performance and customer satisfaction. - Team Player: Collaborates effectively with global colleagues and cross-functional teams. - Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement. Application Process - TA Screen Interview - HM interview - Task Stage - Task-based interview - Final Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Cyprus; Netherlands; Poland; Spain Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. Senior Specialist, T2 (Target2) Payment Operations  Location: Remote in Netherlands, Spain, Cyprus or Poland The role We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks. What you’ll do Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds. Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split. Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired. Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury). Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach. Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave. What success looks like Every direct-participation process has an owner, documented procedures, and passing UAT evidence. The migration causes no impact on customers, and Customer Support has clear guidance. After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency. What we’re looking for Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst) Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging Experience writing SOPs and controls, or the ability to pick it up quickly Comfort working with regulators, partners and technical teams Enough ownership to make sign-off and escalation decisions with support from the team Fluent English Nice to have Experience with CRDM reference-data maintenance Involvement in a direct-participation onboarding or sponsor-bank migration Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Spain; Netherlands; Poland; Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. Senior Specialist, T2 (Target2) Payment Operations  Location: Remote in Netherlands, Spain, Cyprus or Poland The role We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks. What you’ll do Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds. Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split. Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired. Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury). Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach. Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave. What success looks like Every direct-participation process has an owner, documented procedures, and passing UAT evidence. The migration causes no impact on customers, and Customer Support has clear guidance. After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency. What we’re looking for Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst) Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging Experience writing SOPs and controls, or the ability to pick it up quickly Comfort working with regulators, partners and technical teams Enough ownership to make sign-off and escalation decisions with support from the team Fluent English Nice to have Experience with CRDM reference-data maintenance Involvement in a direct-participation onboarding or sponsor-bank migration Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland; Spain; Netherlands Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. Senior Specialist, T2 (Target2) Payment Operations  Location: Remote in Netherlands, Spain, Cyprus or Poland The role We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks. What you’ll do Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds. Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split. Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired. Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury). Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach. Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave. What success looks like Every direct-participation process has an owner, documented procedures, and passing UAT evidence. The migration causes no impact on customers, and Customer Support has clear guidance. After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency. What we’re looking for Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst) Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging Experience writing SOPs and controls, or the ability to pick it up quickly Comfort working with regulators, partners and technical teams Enough ownership to make sign-off and escalation decisions with support from the team Fluent English Nice to have Experience with CRDM reference-data maintenance Involvement in a direct-participation onboarding or sponsor-bank migration Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Netherlands; Poland; Spain; Cyprus Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. Senior Specialist, T2 (Target2) Payment Operations  Location: Remote in Netherlands, Spain, Cyprus or Poland The role We’re moving from indirect to direct participation in TARGET2 (T2), and we need someone to own the operational side end to end. You’ll design and document the Payment Operations processes, validate them in the August UAT, cut over BIC by BIC, and then run them as business-as-usual. You’ll be the operational contact for the T2 scheme, DNB and our partner banks. What you’ll do Own core payment processes: SCT / SCT Inst recalls, investigations (including pacs.028), SWIFT enquiries (MT199/MT999, RFIs), missing or incoming funds, and rejects, returns and refunds. Run the T2 platform day to day: work in the T2 GUI (U2A/A2A), maintain CRDM reference data, and set up four-eyes controls and the manual-vs-automated split. Manage the migration: move traffic from BNP Paribas to direct participation, with every payment traceable by BIC and path, and define when each BNPP-dependent step can be retired. Cover reconciliation and liquidity: be the Payment Ops link to the reconciliation team (funding and defunding stay with Finance Ops/Treasury). Handle incidents and contingency: build the incident process around DNB, FIS and TARGET escalation routes, own Payment Ops’ role in DNB reporting, and define the ECONS II contingency approach. Coordinate with others: work with the Eurosystem, DNB, SWIFT/NEXI, FIS and correspondent banks, and partner with Product and Engineering to specify how the platform should behave. What success looks like Every direct-participation process has an owner, documented procedures, and passing UAT evidence. The migration causes no impact on customers, and Customer Support has clear guidance. After go-live, T2 runs as stable BAU with no remaining BNPP operational dependency. What we’re looking for Hands-on experience with T2 / TARGET Services (RTGS, TIPS), including the GUI and U2A/A2A actions Around 2-3+ years in payment operations at a bank, EMI or PSP, ideally with SEPA schemes (SCT, SCT Inst) Familiarity with investigations, recalls, returns and SWIFT / ISO 20022 messaging Experience writing SOPs and controls, or the ability to pick it up quickly Comfort working with regulators, partners and technical teams Enough ownership to make sign-off and escalation decisions with support from the team Fluent English Nice to have Experience with CRDM reference-data maintenance Involvement in a direct-participation onboarding or sponsor-bank migration Knowledge of DNB / TARGET-NL conditions, IPR, PSD2, or ECONS II contingency processes What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Colombia; Brazil; Peru The Data Center Capacity & Inventory Engineer owns a single, accurate, and always-current view of the organization's entire data center estate worldwide. The role exists because the biggest infrastructure decisions — where to place workloads, when to expand or consolidate, and how to plan a move — are only as reliable as the underlying data on power, cooling, racks, and space. That information is typically fragmented across sites, spreadsheets, and providers. This role consolidates it into one authoritative source of truth, keeps it current, and turns it into capacity forecasts, utilization reporting, and move/migration analysis the business depends on. It is accountable for the inventory and operational data of every facility the organization uses — owned, colocation, and edge. Scope & Context Global portfolio: every data center facility across all regions — company-owned and on-premises sites, colocation and wholesale space, and edge or remote equipment rooms. Physical assets: racks and cabinets; power (utility feeds, UPS, generators, PDUs, circuits); cooling (CRAC/CRAH, containment, chilled water); floor, cage, and suite space; structured cabling; and environmental monitoring. Data domains: inventory, capacity and utilization, contracts and commitments (colo agreements, power and space reservations), and a history of physical changes. Organizational placement: reports into infrastructure/IT leadership and partners with networking, cloud, security, procurement, and finance. Key stakeholders: site and facilities teams, colocation providers, infrastructure engineering, capacity planning, finance (cost allocation), and the business units requesting space or moves. Key Responsibilities Define and enforce how every site records and reports its power, cooling, rack, and space configuration, so data is comparable across the portfolio. Participate in the the space, power, and cooling analysis behind data center moves, migrations, and consolidations: what fits where, target-site readiness, and the sequencing of each move. Supply the accurate capacity and utilization data that drives resourcing and planning decisions Manage capacity risk proactively: identify sites approaching power, cooling, or space limits before they constrain the business. Uphold resilience, safety, and compliance standards across facilities, including redundancy targets (for example N+1) and disaster-recovery posture. Inventory, Data & Capacity Management (Core Mandate) This is the primary purpose of the role: a single, trusted, global source of truth for every data center, kept accurate and current. Maintain the global inventory and data for all facilities A complete register of every data center and equipment room, with location, provider, and contracted commitments. Space: floor area, cage and suite allocation, rack and cabinet counts, rack-unit (RU) inventory and occupancy, and remaining white space. Power: utility feeds and redundancy, UPS and generator capacity, PDU and circuit inventory, provisioned vs. actual draw (kW) per rack, row, and room, and PUE where measured. Cooling: cooling capacity and type, containment, redundancy (N, N+1), temperature and humidity envelopes, and thermal headroom. Racks & assets: rack elevations, cabinet layouts, and the physical assets each contains, mapped to their power and connectivity. Turn that data into decisions Track utilization and remaining headroom for space, power, and cooling at rack, row, room, and site level. Forecast capacity, flag sites approaching their limits, and recommend expansion, consolidation, or reallocation. Provide the analysis behind every move and migration — what a target site can support and how a move should be staged. Produce regular reporting and dashboards for leadership, finance, and planning. Own the tooling and data quality Define data standards, naming conventions, and an audit cadence that keep the inventory accurate. Run periodic physical audits and reconciliations against the recorded data. Requirements Proven experience managing data center infrastructure at multi-site or global scale, ideally across a mix of owned and colocation facilities. Deep, practical understanding of data center power, cooling, and physical space — circuits, PDUs, UPS and generators, redundancy concepts (N, N+1, 2N), cooling systems, and containment. A demonstrated track record of keeping accurate inventory and capacity data current across many sites. Experience planning and executing data center moves, migrations, consolidations, or build-outs. Colocation and vendor management experience — contracts, SLAs, capacity commitments, and cost control. Strong data and reporting skills: able to turn raw facility data into clear capacity forecasts and dashboards, with advanced spreadsheet skills and comfort using BI or reporting tools. Experience coordinating work across multiple regions, time zones, and stakeholder groups. Preferred Qualifications & Certifications Data center certifications such as Uptime Institute (ATD/ATS), BICSI DCDC, or EPI CDCP/CDCS/CDCE. Familiarity with specific DCIM platforms (for example Nlyte, Sunbird, Device42, or Hyperview). Knowledge of relevant standards — Uptime Institute Tier topology, ANSI/TIA-942, and ASHRAE thermal guidelines. Exposure to hybrid environments (on-premises, colocation, edge, and public cloud) and how physical capacity relates to workload placement. Awareness of data center sustainability and energy-efficiency practice, including PUE and power reporting. Benefits Full Remote Comfortable working on EST time zone Contractor Working equipment provided by the company Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. This recruitment process may use automated or artificial intelligence to screen or assess applicants. This job posting is for an existing vacancy.

Location: Mumbai, India We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role The Senior Shared Service Coordinator - Accounts Payable, is responsible for managing and processing the organizations accounts payable transactions accurately and efficiently. This role supports timely payments to suppliers, ensures proper reconciliation of accounts, and adheres to internal controls and health & safety standards. The role will be shift work and will have start and finish time of either 12pm - 9pm OR 2pm to 11pm. Responsibilities Process supplier invoices, including matching, coding, data entry, and reconciliation, in compliance with company policies and timelines. Manage the Accounts Payable inbox, ensuring timely responses and actions on all incoming queries and requests. Perform monthly reconciliations of supplier statements and follow up on outstanding items or discrepancies. Process and verify employee expense claims in accordance with company policies. Send remittance advices to suppliers and maintain professional communication to resolve payment or invoice-related inquiries. Ensure accurate recording of transactions, including tax-related data and other general ledger bookings. Provide ongoing support to the wider Accounts Payable team, including assisting with AP activities across multiple regions. Collaborate with internal departments and external stakeholders to resolve payment or documentation issues promptly. Assist with month-end closing activities related to accounts payable Perform other ad hoc duties as directed by the Finance team to support departmental goals and business needs. The Requirements Qualifications Bachelors Degrees in Commerce/ Accounting Experience, Competence, Skills & Knowledge Essential Must have Accounts Payable experience Must have experience in end to end payment process Must have experience working within a Finance Transition Preferred Prior knowledge of Microsoft Navision would be beneficial Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.

Location: Mumbai, India We are looking for Procurement Coordinator's who are either Immediate Joiners or available within 0-15 days for urgent roles based in Andheri East, Mumbai. Role & responsibilities The Shared Service Coordinator - Procurement, will be responsible for responsible for the day-to-day transactional execution of the Procure-to-Pay (P2P) cycle — specifically Purchase Requisition (PR) , Price Quotation (PQ) , Purchase Order (PO) creation , and Goods Receipt Note (GRN) posting . This role requires close collaboration with suppliers and internal teams to deliver efficient and cost-effective procurement solutions. This will be shift work depending on the country you are supporting. Key Responsibilities Oversee end-to-end P2P processes, ensuring smooth operations from purchase requisition to invoice processing and payment. Monitor efficiency and compliance with company policies. Serve as the primary point of contact between procurement, finance, logistics, and operation steams. Ensure timely communication for PO conversion, GRN posting, and necessary purchase order modifications. Facilitate swift decision-making to prevent procurement delays. Process and manage purchase orders (POs) with accurate data entry and timely creation. Follow up on open POs with internal stakeholders. Assist in resolving unposted invoice discrepancies by posting GRNs, creating/amending POs, and coordinating with AP team. Maintain procurement records and prepare reports on daily purchasing activities. Preferred candidate profile Essential • 2-5 years of experience in a hands on procurement role, with a focus on the P2P process • International exposure is mandatory for effective coordination with various entities. • Strong understanding of the Procure-to-Pay (P2P) cycle, including PO conversion, GRN posting,and PO modifications. • Familiarity with procurement software/ERP systems and Microsoft Office Suite (Excel, Word,etc.). Preferred • Prior knowledge of Navision would be beneficial • Prior experience in a procurement role within energy, infrastructure, or related sectors.

Location: Jakarta, Indonesia Who are we? Avomind is a global recruitment firm connecting high-potential talent with leading companies worldwide. We support fast-growing firms, startups, and international enterprises by delivering top commercial, strategy, analytics, insights, operations, and technology talent across APAC, EMEA, and AMER. Our team is international, fast-moving, and collaborative. We value speed, ownership, and structured execution — and we’re constantly improving how we operate internally to stay efficient and scalable. To support our growing operations, we are looking for a Junior Data Controller (Part-Time) to help us maintain structured, accurate, and reliable internal data systems. About the Role This role focuses on maintaining data quality, structure, and visibility across our internal tools and reporting systems. You will help ensure that our CRM and tracking files remain accurate, organized, and actionable so that teams across Business Development, Marketing, and Operations can work effectively. This is a detail-oriented position ideal for someone who enjoys working with structured data, improving processes, and creating clarity from complexity. Responsibilities Maintain and manage HubSpot CRM, ensuring data accuracy, consistency, and completeness. Ensure all pipelines and records are properly filled out and updated. Monitor and update deal statuses and pipeline stages according to current progress. Coordinate with Business Development, Marketing, and Operations teams to gather and share updates when needed. Act as a point of accountability for CRM hygiene and reporting readiness. Identify missing, outdated, or inconsistent data and flag issues proactively. Maintain and organize internal tracking files (KPI tabs, client books, reporting sheets, etc.). Support ad-hoc reporting, data cleanup, and administrative tasks related to internal systems. Requirements We would love to hear from you if you: Are currently enrolled in a Bachelor’s degree program (preferably in the 6th–8th semester) at a university, with availability to work part-time alongside studies. Are pursuing (or have recently completed) a Bachelor’s degree in a quantitative or analytical field such as Mathematics, Finance, Accounting, Engineering, Data Analytics, Economics, or a related discipline. Have professional-level English sufficient for internal communication. Are structured, detail-oriented, and highly organized. Are confident communicating with team members to collect and share updates when needed. Work efficiently and have a strong sense of ownership. Are proficient with Microsoft Excel, Google Sheets, and Google Drive. Experience with HubSpot or CRM tools is a strong plus. Can commit to at least 6 months (ideally 1 year). Nice to Have Experience with Business Intelligence (BI) tools such as Microsoft Power BI, Tableau, Looker Studio, or similar platforms. Experience building or maintaining dashboards for marketing performance, company-wide KPIs, client performance, or other business metrics. Ability to turn raw data into clear reports and visualizations that support business monitoring and decision-making. Working Setup Part-time: 15-20 hours per week. Flexible scheduling between Monday–Friday. Remote work. Based in Jakarta, Indonesia preferred. Why join Avomind? Work with a global and diverse international team. Gain hands-on exposure to business operations and data management. Develop structured thinking and process improvement skills. Flexible working environment suited for students.

Location: United Kingdom About Flosum Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation. Role Overview We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time. Requirements Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions. Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account. Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%. Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%. Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders. Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis. Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership. Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders. Required Qualifications 6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV). Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations. Experience managing complex, multi-stakeholder accounts with long sales cycles. Excellent written and verbal communication skills; ability to build trusted advisor relationships. Strong commercial acumen — able to construct ROI narratives and business cases for expansion. Experience working with SaaS platforms, preferably in the Salesforce ecosystem Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred) Preferred Qualifications Experience with Salesforce DevOps tools or release management processes Familiarity with CI/CD, version control, or agile development practices Background working with enterprise customers Salesforce certifications (Admin, Platform App Builder, etc.)

Location: Bessé-sur-Braye, Pays de la Loire Workplace: OnSite ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE MISSION You will work every day on the racks that power one of France's largest AI clusters. Mistral's compute footprint is our single largest investment and the foundation of our AI research and engineering. We're hiring Data Center Hardware Engineers to keep our GPU/CPU clusters healthy, safe and growing — hands-on, in the data center, at the intersection of high-performance computing and physical infrastructure. You'll join a small, senior team working at a scale few engineers get to experience: GPU-dense racks (H100/H200-class and next-generation platforms), high-speed interconnects, liquid-cooled systems — with new sites under development in France and beyond. Hardware here is not someone else's problem. As part of a small on-site team, you carry responsibility for it end to end. Location: On-site at one of our data center in Bessé-sur-Braye, Pays de la Loire. WHAT YOU'LL DO - Diagnose & repair server and cluster hardware: CPUs, memory, drives, NICs, GPUs, PSUs, and interconnect problems (switches, cables, transceivers; Ethernet/InfiniBand). - Intervene safely — power-off/lockout, ESD discipline, pre/post-work checklists, tidy and safe work areas. - Capture everything — photos, serials, test results; open, update and close tickets with notes the next engineer can act on. - Manage parts — receive, label and track inventory; run RMAs and coordinate with vendors. - Help us get better — feed recurring anomalies into monitoring, alerts and SOPs; contribute small scripts (Python/Bash) if you have those skills. - Be a good teammate — clear status updates, honest handovers, and respect for the people depending on the cluster. ABOUT YOU - Hands-on comfort in data centers or server hardware — you can (or will quickly learn to) work cleanly in racks: rails, cabling, labeling, mounting. - Disciplined and meticulous: checklists aren't bureaucracy to you, they're craftsmanship. - Practical electrical basics: power-off procedures, PPE, short-circuit risk awareness. - Basic Linux (boot checks, logs) — scripting is a plus, not a requirement. - Physically able to work in racks (lift, mount, maneuver) in a data center environment. - Comfortable in a 24/7 operation, including a rotating on-call with emergency response expectations. - Driver's licence (B) for travel between our sites. EVEN IF YOU DON'T MATCH EVERY CRITERION Many of our best hardware engineers came from research labs, telecoms, IT services or the military. If you are rigorous, curious and genuinely motivated by hardware at scale, we would be glad to hear from you — we assess demonstrated scope rather than keyword matching. NICE TO HAVE - HPC/AI/cloud production experience at scale; large-fleet server install and maintenance. - Networking fundamentals (Ethernet/InfiniBand) beyond basics. - Vendor/RMA tooling, ticketing (Jira/ServiceNow), inventory systems. - Python/Bash automation for checks, capture, inventory or reporting.   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: New York, United States; San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries . The Global Litigation, Regulatory Enforcement and Investigations team handles OKX’s disputes, enforcement matters and government engagement worldwide at the intersection of litigation, regulation and emerging technology. What You’ll Be Doing Third-party legal process: Review and respond to subpoenas, Section 1782 applications, garnishments, and court orders including TROs, preliminary injunctions and receivership orders served on OKX. Negotiate scope with issuing parties and directly interface with opposing counsel, object or move to quash where appropriate, and manage productions or other required actions through to closure. Address competing or conflicting orders from multiple jurisdictions, coordinating with OKX’s international legal process team and global litigation team. Government and law enforcement requests: Respond to US law enforcement and government process escalated by the legal response operations team, including grand jury subpoenas, court orders, and asset freeze and seizure requests. Litigation and demands: Assess and respond to litigation demands and threatened claims, handling matters directly where appropriate and escalating as needed. Assist with matters that progress from legal process into litigation, working with senior team members and external counsel. Cross-functional partnership: Work with Compliance, Risk, Operations and data teams to gather facts and deliver accurate, timely responses; advise stakeholders on disclosure and privacy risk. Process and reporting: Develop templates, playbooks and standard responses; embed AI to drive efficiency; identify trends and recommend process improvements. What We Look For In You JD and admission in good standing in at least one US state. Candidate may be based in New York or the San Francisco Bay Area Minimum 4 years of litigation experience at a leading law firm, financial institution, fintech or government agency. Working knowledge of federal and state civil procedure, including subpoena and motion practice. Sound judgment and the ability to manage a high volume of time-sensitive matters. Excellent written and spoken communication skills. Ability to work in a fast-paced, evolving environment across global time zones. Enthusiasm about building an in-house career in a fast-growing, regulated industry. Nice to Haves Experience in traditional finance, fintech, payments, crypto or digital assets. Experience with legal process or law enforcement response at a financial institution or technology company. Familiarity with the Stored Communications Act, Bank Secrecy Act or financial privacy laws. Experience with emergency relief, asset freezes, receiverships or judgment enforcement. Prior in-house experience or secondment. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $143,111 to $214,666. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: United States; Canada (BC & ON only) Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Financial Analyst, GTM to serve as the primary finance partner to our Sales, Marketing, and Customer Success leadership. This is a high-visibility, high-impact role sitting right at the center of GTM decisions, helping leadership decide where to invest, improve productivity, and drive predictable ARR growth. ABOUT THE ROLE: - Location: Remote-first (United States; BC & ON, Canada) - Full-time - Permanent - Exemption status: Exempt (US Only) - The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. - United States (all figures cited below are in USD and pertain to workers in the United States) - Zone A: $112,000 - $135,000 - Zone B: $105,000 - $126,000 - Zone C: $98,300 - $118,000 - Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada) - $123,000 - $147,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to the Director of Corporate Finance As a Financial Analyst, GTM, you’ll: - Own the GTM expense plan and forecast, covering headcount and non-headcount spend, and turn it into executive-ready commentary for Sales, Marketing, and Customer Success leaders on variances, risks, and investment tradeoffs - Manage GTM headcount planning and capacity, including hiring plans, ratios such as quota-carrying reps to sales support, and attrition, and flag drift from targets before it affects the forecast - Reduce manual effort in planning by improving Workday and Adaptive Planning workflows, removing manual tagging, and setting materiality thresholds so non-headcount forecast updates focus on spend that moves the outlook - Own the single source of truth for ARR and ATR across our Sales and Self-Serve models, auditing the ARR in Salesforce and the data warehouse, documenting metric definitions, and resolving breaks with Revenue Operations, Data and/or Accounting - Run the monthly churn, renewal, and write-off review with GTM partners, preparing the analysis, root-cause commentary, and forecast implications leaders use to make decisions - Synthesize multi-source data from Salesforce, the data warehouse, Workday, and NetSuite into clear metrics, KPIs, and business narratives that inform GTM leadership decisions - Build working relationships across Finance, Accounting, Procurement, and GTM to drive alignment without formal authority, and automate recurring reporting with SQL, spreadsheets, and AI tools ABOUT YOU: Requirements: - BS / BA college degree in Finance, Accounting, Economics, or a related field, or relevant experience - 3+ years of experience in FP&A, corporate finance, investment banking, consulting, or public accounting; experience in SaaS or a subscription business is preferred - Strong proficiency in Excel or Google Sheets, including building models from raw data You’ll thrive as a Financial Analyst, GTM if you: - Have a working understanding of SaaS metrics such as ARR, NRR, GRR, churn, and renewals, and can trace them back to source data in Salesforce and the data warehouse - Enjoy partnering with Sales, Marketing, and Customer Success leaders and can explain financial results in plain terms to non-finance audiences - Notice manual work and fix it, whether with SQL, spreadsheet automation, or AI tools - Bring accounting fluency, including accruals and the monthly close; a CPA and a Big 4 background is preferred - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: What if the busy work just got out of the way? Behind every great employee experience is a quiet system: the onboarding that feels effortless, the leave handled with care, the paycheck that's right the first time. It's craft most people never see, and we think it deserves the same care we put into the product. We want People Ops that feels like a great mechanical watch: you never think about it, and it's never wrong. Imagine the first day at a company where every laptop, login, and handshake worked on the first try. That's the bar. We're looking for a Head of People Operations to lead that work. You'll shape the strategy across People Operations and Total Rewards operations, making everyday work simpler, more reliable, and increasingly agent-enabled. This is a player-coach role. You'll develop the team, set direction, and stay hands-on, especially as you learn Notion. You'll combine operational craft with thoughtful automation, keeping care and human judgment at the center of every sensitive decision. This role is based in San Francisco, CA. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - Be customer zero for AI-enabled operations. Prototype and scale agents on real workflows, with trusted data, the right access, and human review built in. (Yes, we run our own People Ops on Notion. Yes, it's a little meta.) - Build the experience behind the experience. Every hire, change, leave, and farewell runs through the systems you design. - Lead a team that wears many hats. You'll coach, set the roadmap, and still get your hands dirty. No boredom guaranteed. - Join at a moment of growth. Notion is scaling, and there's a real green field to build something simple and lasting. - Work across the whole company. Partner with People, Finance, Payroll, Legal, IT, and BizTech to make handoffs smooth and change stick. - Put agents to work, thoughtfully. Test and scale useful workflows with validation and human review. (Automate the busy work, never the judgment.) - Lead the team and set the roadmap. Clear ownership, clear priorities, and room for people to grow. - Build reliable lifecycle workflows. Onboarding, employee changes, leaves, and offboarding, with clear intake, service standards, and escalation paths. - Run Total Rewards operations. Own routine compensation and benefits operations, from cycle readiness and data changes to Payroll handoffs, with accuracy and good judgment on exceptions. - Measure what matters. Use service, quality, and adoption data to keep improving, with data integrity and audit readiness built in. - Make change stick. Align partners across the company and drive adoption. SKILLS YOU'LL NEED TO BRING: - You've led a People Operations team in a shared services model and built scalable processes in a growing company, while staying hands-on. - You've built People programs and operational processes from the ground up. - You know compensation administration and benefits well, with sound judgment on approvals and exceptions. - You design great systems and processes across HRIS, case management, and lifecycle workflows. (Workday and global experience are a plus.) - You've used AI and automation to improve real work, with privacy, quality, and oversight in mind. - You communicate clearly, hold strong beliefs loosely, and lead people through change with kindness and directness. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $270,000 - $310,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE How we build software is changing. Designers are prototyping in code, engineers are shipping polished interfaces, and agents are starting to build directly into the product. More people and more things can create software than ever before. That makes design judgment more important, not less. We're looking for a Staff/Principal Founding Design Systems Lead to build that judgment into Render's foundations. This isn't about maintaining a component library. It's about enabling designers, engineers, and agents to build experiences that look, feel, and work like Render, without a designer making every decision or the design systems team reviewing every change. At a company whose whole promise is a platform that just works, the design system is how we keep craft scaling as the product and the team grows. This role starts hands-on. You're a designer first, with the technical depth to get into the code. You'll partner with the Head of Design to set the vision, then do the foundational work yourself: decide where or whether our Figma library lives and how it operates, get deep into what an AI-ready design system really means, and prototype, test, and ship the system in code. As the function grows, you'll build and lead the team around it. You're energized by building from the ground up, not inheriting something finished. Here's what makes this role urgent and specific to us: our users are developers, and they're increasingly building with AI agents. That cuts both ways. Inside Render, teams reach for an agent before they check the docs — so a system that isn't legible to AI quietly gets bypassed, and quality drifts toward generic output. And externally, we're building the platform where developers deploy AI-native apps and agents. The person in this role treats the design system as infrastructure for humans, machines, and velocity and has a point of view on what that takes: machine-readable documentation, system rules exposed where agents can read them, an architecture that keeps the brand and accessibility layers ours, and evaluations that catch drift before it ships. This role reports to the Head of Design. THIS ROLE IS FOR YOU IF YOU'RE EXCITED BY: Making great design reproducible, by people and agents. Raise the quality of Render's product and encode what makes it good, so a designer, an engineer, or an agent can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same. Reimagining what a design system can be. Build beyond components and tokens into composition rules, interaction patterns, agent-readable guidance, and evaluations, so the fastest way to build is also a path to great quality. Building and leading a team that multiplies everyone else's impact. Start hands-on, then create the direction, ambitious goals, and caring-but-demanding environment that let a team do the best work of their careers. The opportunity is to raise the floor for everyone building at Render, human or agent, while giving designers more room to make the most important experiences extraordinary. WHAT YOU'LL DO - Set the system's vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need — and turn that into focused work, much of which you'll do yourself at first. - Build the foundations hands-on. Early on, you are the team: setting the architecture, shipping the components, writing the guidance, and establishing the quality bar through your own work before there's anyone to delegate to. - Build and lead the team that owns the system. As the function grows, hire and develop it — set priorities and ownership, give direct feedback, hold a high bar, and help people do the best work of their careers. - Elevate Render's visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility — and the states beyond the happy path, which is where developer tools earn their reputation. - Make the system legible to AI, not just humans. Lead the work to make Render's design system AI-ready: machine-readable documentation, system rules and tokens exposed where agents can reach them (e.g. via MCP), and an architecture that shrinks the context an agent needs while keeping the brand and accessibility layers ours. The goal: agents building on Render produce on-brand, compliant work by default. - Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use — layered and headless where that scales better than rigid bundles. - Define and measure quality, including AI output. Build repeatable evaluations grounded in real tasks — testing generated output against the system's standard, not just whether people use the tools. - Earn adoption. Work alongside product teams, teach through examples, and turn recurring questions and exceptions into improvements. A system lives or dies on whether people, and their agents, reach for it. - Keep moving as the ground shifts. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it. WHAT WE'RE LOOKING FOR - A track record of setting direction and delivering outcomes in design systems or design engineering — and the appetite to build a function from the ground up before leading a team. You create clarity in ambiguity, make decisions, give difficult feedback, and keep momentum without dropping the quality bar. Experience leading or developing designers/design engineers is a strong plus, as this role grows in that area. - Exceptional visual and interaction design skills. Your work shows a clear point of view, detail that borders on obsessive, and an ability to make complex experiences feel simple — the kind of craft other practitioners admire. - Deep systems thinking, and experience building systems other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped — not just that it existed. - Strong technical fluency. You can prototype and build in code, understand front-end architecture (component API design, tokens, theming, layered/headless patterns), and work through implementation tradeoffs with engineers — not just hand off specs. - Hands-on use of AI in your work, and a real point of view on AI-ready design systems. You understand where AI helps and where it fails, how to improve its output rather than accept it, and what it takes for a system to serve machines as well as humans. You don't need to have shipped all of it, but you should be able to say where you'd start and why. - Strong product judgment and developer empathy. You stay close to the people who use what you build and connect system decisions to real workflows and outcomes. Fluency with developers and technical products is a strong plus — our users are engineers, and the system has to serve them and the agents they build with. NICE-TO-HAVES - Experience building developer tools, cloud platforms, or infrastructure products where UX is a competitive advantage. - Hands-on experience making a design system AI-ready: machine-readable documentation, MCP or similar agent access, layered/headless architecture, or evaluation frameworks for AI-generated output. - Experience building developer or designer tools that became part of other teams' daily workflow. - Experience leading a major design-system migration or a company-wide change in how teams build. - Experience evolving a system across platforms, or connecting product and brand experiences. - Founder or early-stage startup experience. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: Oakland, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role The Principal of Marketing Insights sits at the intersection of growth strategy, investment planning, and performance analytics. You’ll partner with the office of CMO, marketing leadership, and cross-functional analytics teams to determine where we invest, how we improve performance, and what it will take to achieve our growth targets. You’ll translate business goals and performance insights into clear priorities, resource decisions, and coordinated action across Marketing. This includes shaping pipeline strategy, evaluating investment tradeoffs, and identifying opportunities to improve conversion, velocity, and efficiency across regions, segments, and growth motions. This is a high-visibility leadership role during a period of significant organizational change. We’re looking for someone who brings structure to ambiguity, challenges assumptions with sound business judgment, and drives decisions through to measurable results. You’ll work closely with marketing leaders, Finance, GTM Operations, Technical Marketing Ops, and Central Analytics to connect strategy, investment, and execution. What you’ll do Growth strategy & planning: Translate company growth targets into marketing plans with clear priorities, investment requirements, and performance assumptions. Lead the analytical foundation for annual and quarterly planning, developing scenarios that evaluate growth opportunities, resource needs, and tradeoffs. Own marketing’s pipeline planning models and assumptions, coordinating inputs across regions, segments, channels, and motions. Identify the highest-impact opportunities to improve pipeline generation, conversion, and velocity; partner with functional leaders to turn those opportunities into action. Investment strategy & efficiency: Shape recommendations for allocating resources across programs, channels, regions, and segments based on expected business impact. Evaluate tradeoffs between headcount and program investment, partnering with Finance and marketing leaders to improve resource productivity. Identify where to scale, reduce, or reallocate spend, and measure whether those decisions improve pipeline yield and marketing efficiency. Develop models that connect marketing investment to pipeline and revenue outcomes, making assumptions and uncertainties clear. Program management & accountability: Lead weekly and monthly marketing performance reviews, focusing leadership on the decisions and actions needed to achieve targets. Proactively identify performance risks, diagnose root causes, and align leaders on corrective actions, owners, and timelines. Track actions and assess their impact, adjusting the approach when results fall short. Lead cross-functional initiatives across Marketing, XDR, Sales, Finance, and Analytics, resolving dependencies and escalating decisions when needed. Insights & measurement: Set the strategic analysis agenda around the business questions most consequential to marketing growth and efficiency. Define the metrics, scorecards, and decision tools marketing leaders need to manage performance. Partner with Analytics to deliver scalable reporting and with Marketing Ops to ensure consistent definitions, reliable tracking, and data quality. Translate complex analysis into clear executive narratives that explain what is happening, why it matters, and what action to take. Skills we’re looking for 8+ years experience in marketing strategy, GTM analytics, or business performance within B2B SaaS, with scope and impact consistent with director-level leadership. A demonstrated record of influencing investment decisions and delivering measurable improvements in pipeline, conversion, or marketing efficiency. Experience developing growth plans, pipeline models, investment scenarios, and performance assumptions. Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs. Proven ability to lead cross-functional initiatives and drive recommendations through to execution and results. Ability to independently structure ambiguous problems and balance speed with analytical rigor. Deep understanding of B2B SaaS metrics, including pipeline, ARR, conversion, velocity, acquisition costs, and attribution. Hands-on fluency with SQL and BI tools such as Looker, enabling independent investigation and effective partnership with Analytics. Working knowledge of Salesforce and marketing automation platforms such as Marketo. Clear executive communication, with the ability to connect detailed analysis to business decisions. Bonus Skills Experience navigating a merger, organizational integration, or significant GTM transformation. Experience with experiment design, incrementality measurement, predictive modeling, or cohort analysis. Familiarity with the modern data stack, including Fivetran, dbt, Snowflake, and Looker. Background in data infrastructure, developer tools, or analytics software. The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $179,670 — $224,587 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the role The Principal of Marketing Insights sits at the intersection of growth strategy, investment planning, and performance analytics. You’ll partner with the office of CMO, marketing leadership, and cross-functional analytics teams to determine where we invest, how we improve performance, and what it will take to achieve our growth targets. You’ll translate business goals and performance insights into clear priorities, resource decisions, and coordinated action across Marketing. This includes shaping pipeline strategy, evaluating investment tradeoffs, and identifying opportunities to improve conversion, velocity, and efficiency across regions, segments, and growth motions. This is a high-visibility leadership role during a period of significant organizational change. We’re looking for someone who brings structure to ambiguity, challenges assumptions with sound business judgment, and drives decisions through to measurable results. You’ll work closely with marketing leaders, Finance, GTM Operations, Technical Marketing Ops, and Central Analytics to connect strategy, investment, and execution. What you’ll do Growth strategy & planning: Translate company growth targets into marketing plans with clear priorities, investment requirements, and performance assumptions. Lead the analytical foundation for annual and quarterly planning, developing scenarios that evaluate growth opportunities, resource needs, and tradeoffs. Own marketing’s pipeline planning models and assumptions, coordinating inputs across regions, segments, channels, and motions. Identify the highest-impact opportunities to improve pipeline generation, conversion, and velocity; partner with functional leaders to turn those opportunities into action. Investment strategy & efficiency: Shape recommendations for allocating resources across programs, channels, regions, and segments based on expected business impact. Evaluate tradeoffs between headcount and program investment, partnering with Finance and marketing leaders to improve resource productivity. Identify where to scale, reduce, or reallocate spend, and measure whether those decisions improve pipeline yield and marketing efficiency. Develop models that connect marketing investment to pipeline and revenue outcomes, making assumptions and uncertainties clear. Program management & accountability: Lead weekly and monthly marketing performance reviews, focusing leadership on the decisions and actions needed to achieve targets. Proactively identify performance risks, diagnose root causes, and align leaders on corrective actions, owners, and timelines. Track actions and assess their impact, adjusting the approach when results fall short. Lead cross-functional initiatives across Marketing, XDR, Sales, Finance, and Analytics, resolving dependencies and escalating decisions when needed. Insights & measurement: Set the strategic analysis agenda around the business questions most consequential to marketing growth and efficiency. Define the metrics, scorecards, and decision tools marketing leaders need to manage performance. Partner with Analytics to deliver scalable reporting and with Marketing Ops to ensure consistent definitions, reliable tracking, and data quality. Translate complex analysis into clear executive narratives that explain what is happening, why it matters, and what action to take. Skills we’re looking for 8+ years experience in marketing strategy, GTM analytics, or business performance within B2B SaaS, with scope and impact consistent with director-level leadership. A demonstrated record of influencing investment decisions and delivering measurable improvements in pipeline, conversion, or marketing efficiency. Experience developing growth plans, pipeline models, investment scenarios, and performance assumptions. Strong business judgment and a clear point of view, with the confidence to challenge senior stakeholders constructively and build alignment around difficult tradeoffs. Proven ability to lead cross-functional initiatives and drive recommendations through to execution and results. Ability to independently structure ambiguous problems and balance speed with analytical rigor. Deep understanding of B2B SaaS metrics, including pipeline, ARR, conversion, velocity, acquisition costs, and attribution. Hands-on fluency with SQL and BI tools such as Looker, enabling independent investigation and effective partnership with Analytics. Working knowledge of Salesforce and marketing automation platforms such as Marketo. Clear executive communication, with the ability to connect detailed analysis to business decisions. Bonus Skills Experience navigating a merger, organizational integration, or significant GTM transformation. Experience with experiment design, incrementality measurement, predictive modeling, or cohort analysis. Familiarity with the modern data stack, including Fivetran, dbt, Snowflake, and Looker. Background in data infrastructure, developer tools, or analytics software. #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $173,573.50 — $216,966.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE You will be a front-line manager to a group of 6-8 CSMs, who each manage ~60 Activations at a given time in Ramp’s Mid Market portfolio. You will be responsible for developing and standardizing implementation best practices, 1:1 coaching and mentoring, building a repeatable and scalable customer activation motion that enables growth without proportional increases in team size, and working closely with leaders across Sales, Marketing, Operations, Risk, and Product to drive positive outcomes for this segment. As a key member of the Mid Market CSM leadership team, you will have the opportunity to help build and refine Ramp’s customer success and onboarding motion. WHAT YOU'LL DO - Set and maintain a high-performing culture and morale by managing a group of exceptional CSMs to drive thorough and efficient onboarding and product activation for Ramp’s medium/large customers - Oversee the daily activities and quota performance management of individual CSMs to ensure team exceeds product onboarding and spend activation goals, while maintaining strong CSAT - Refine best practice playbooks for the CSM team, and improve team output and efficiency over time by optimizing systems and processes - Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, enhancing product knowledge, providing call feedback, and running enablement sessions - Act as a voice of the customer and key contributor retaining and expanding Ramp’s Mid Market segment - Build and leverage internal AI tools and Salesforce dashboards to monitor the success of our customers and the performance of the team - Report on team performance and forecast to senior leadership - Represent the CSM team cross-functionally with leaders of other departments WHAT YOU NEED - 5+ years of implementation, CSM or AM experience as an individual contributor, with a proven, consistent track record exceeding goals - 3+ years of experience building and leading implementation or CSM teams with a proven track record of exceeding goals - Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies - Ability to identify trends, translate company strategy into team-level priorities, and drive initiatives that improve team metrics and organizational outcomes - Proven ability to coach teams on selling the full platform, not just individual products; experience driving multi-product adoption, cross-sell, and upsell across a book of business - Track record of pushing pace on input metrics, building repeatable playbooks, and optimizing systems and processes to improve team output - Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams; demonstrated ability to represent Customer Success at a leadership level - Comfort with and curiosity about AI tools and their application to CS workflows; ability to lead a team through AI-driven process transformation and evaluate how AI can augment CSM productivity and customer outcomes - Strong understanding of customer financial workflows, including AP/AR, spend controls, and month-end close processes; ability to coach CSMs on ROI-grounded conversations with controllers and finance leaders - Proficiency in data analytics tools (Salesforce, Looker, and Excel) with the ability to leverage data to drive decisions, create systems, and identify process improvements. NICE TO HAVES - CPA or equivalent accounting certification, or deep working knowledge of accounting software (e.g. NetSuite, QuickBooks, Xero, Sage) - Experience with financial services sales or selling into finance and accounting personas - Experience at a high-growth startup in an enterprise or mid-market customer success environment - Familiarity with contribution profit models or usage-based revenue metrics - Experience leading teams through AI adoption or workflow automation initiatives BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice