- Самостоятельное проведение сквозного end-to-end тестирования реальных пользовательских сценариев в банковском продукте; - Тестирование мобильных приложений на iOS и Android, web-приложения и backend;
Location: Remote - Australia
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role:
Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products and services. Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform.
To be successful in this role, you must be an excellent communicator who’s able to earn our customers’ trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with evening, weekend, and on-call work based on a rota system.
Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience.
What You Will Do:
Handle cases for all Vercel customers.
Handle customer issues outside of regular case channels.
Work with the community to provide advice and assistance.
Develop and improve internal tools alongside engineering.
Complete engineering work on a regular basis.
Specialize in a specific product area and owning that within the team.
Improve internal documentation, processes, and policies.
Assist Customer Success Managers with Enterprise requests.
About You:
Frontend development experience, ideally with React and Next.js.
A firm understanding of cloud technologies and serverless computing.
A desire to engineer solutions for problems to resolve root causes.
Exceptional communication skills, both written and oral.
Comfortable working with a fully remote, globally distributed team.
Availability to work within a weekend and on-call rota.
A passion to deliver a customer experience second to none.
Bonus if You:
Have experience working with backend development, especially Node.js.
Are open to a higher-compensated Saturday-Tuesday schedule
Have experience with CDNs and setting up cloud infrastructure.
Work with monorepos or custom CI/CD pipelines.
Understand DNS well and can explain this clearly to others.
Are experienced with incident management and procedural communication.
Use your experience to mentor other members of the team.
Benefits & Perks:
Competitive compensation and stock options.
Inclusive Healthcare Package (US only).
Flexible working style - 100% remote, with teammates located throughout the globe.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
Generous Gear Credit.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Задачи:
— Разработка масштабируемых платформ управления облачной инфраструктурой.
Требования:
— Опыт работы с Kubernetes, Java, C#, Go, Rust.
— Знания в области управления конфигурациями, распределённых систем, автоматизации, облачной безопасности и обеспечения доступности и масштабируемости систем.
Условия:
— Работа в офисе в Сан-Франциско, Калифорния, США.
Зарплата: $209,000 - $253,000 в год.
ОфисseniorSan Francisco
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Crusoe is looking for a Cloud Support Engineer to provide technical customer support, resolve cloud infrastructure issues, and coordinate incident resolution.
Accountable is looking for a Junior Backend Software Engineer to build backend services, integrate protocols, monitor activity, support clients, and maintain CI/CD pipelines.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the Role
You’ll lead the engineering team responsible for Vercel for Platforms. This product enables companies to build their own platforms on Vercel, from AI app builders and coding agents to SaaS products serving thousands of customers. We provide the infrastructure to programmatically deploy and run their customers’ applications, with custom domains, tenant isolation, and a seamless developer experience. This team is strategic to Vercel’s growth. Winning a platform means powering the applications and businesses built on top of it.
We’re looking for an engineering leader to own this horizontal team. While the team is intentionally small, the scope spans deployment infrastructure, domains, identity, billing, observability, and developer tooling. It’s a deep systems and scale challenge: evolving Vercel to support platforms managing millions of tenants and applications while making that complexity feel simple. This role combines cross-team coordination, technical direction, product judgment, and broad organizational influence to shape a strategic growth engine for Vercel
This position is hybrid based in SF
What You Will Do:
Build and grow a high-performing team of engineers through hiring, coaching, mentorship, and thoughtful career development.
Foster a culture of ownership, collaboration, and high engineering standards while creating an environment where engineers can do their best work.
Partner closely with Product, Design, and other engineering teams to define roadmap priorities and execute against ambitious product goals.
Occasionally review and contribute code to stay close to the technology and unblock the team when needed.
Drive operational excellence through strong engineering processes, incident management, and continuous improvement.
Balance short-term product delivery with long-term investments in technical quality and platform scalability.
About you:
8+ years building and operating large-scale platforms or multi-tenant systems
5+ years managing engineers
Strong technical foundation. You can review system designs, understand data model challenges, and evaluate infrastructure tradeoffs
Proven ability to translate business goals into technical strategy and drive cross-org alignment
Track record establishing trust, psychological safety, and clear expectations; skilled at timely, candid feedback
Strong facilitator in technical conflict. You listen, synthesize, decide, and bring the team with you
Clear communicator who sets expectations, gives direct feedback, and builds trust across teams
Benefits & Compensation:
Competitive compensation package and stock options.
Comprehensive, inclusive healthcare package.
Opportunities for mentorship and professional growth, including attendance at industry events.
Flexible Time Off with a recommended minimum of four weeks per year, plus paid holidays.
Remote-friendly culture with teammates across multiple time zones.
Dedicated equipment and work-from-home budget to help you create an effective workspace.
The San Francisco, CA base pay range for this role is 262,000-348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Роль предполагает разработку и внедрение моделей машинного обучения, анализ данных, решение бизнес-задач с помощью ML и взаимодействие с командой для создания и улучшения интеллектуальных решений.
Задачи:
— Руководство командой дата-инженеров (распределение задач, декомпозиция)
— Выстраивание рабочих процессов и технологических стандартов
— Проектирование и развитие архитектуры обработки и хранения данных
— Организация сбора и обработки данных для продуктовых команд и аналитиков
— Обеспечение качества и своевременной доставки данных
— Поддержка BI-команды в задачах, связанных с данными
Требования:
— Опыт в Data Engineering от 5 лет
— Опыт руководства командой либо замещения руководителя
— Навыки проектирования хранилищ данных и пайплайнов обработки
— Широкий технический кругозор в инструментах работы с данными
— Умение выстраивать процессы и взаимодействовать со смежными командами
— Продуктовый подход к работе с данными
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity for candidates located in Canada and US.
The Opportunity:
The Grafana Search & Storage squad is developing Grafana’s next-generation storage layer. As a key component of our App Platform, Unified Storage enables developers to build innovative applications using a Kubernetes-inspired Operator pattern to interact with data directly.
In addition to operating Unified Storage at scale within Grafana Cloud, our team manages two essential features for discovery and organization: Search, the unified engine for finding and querying all Grafana data, and Folders, for hierarchical content management.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and
availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with Go, Rust, Python, or other similar programming languages
Demonstrated knowledge of and experience working with large distributed systems
Experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Experience with developing software that runs in the Cloud o r experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Bonus Points For:
Have been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity for candidates located in Canada and US.
The Opportunity:
The Grafana Search & Storage squad is developing Grafana’s next-generation storage layer. As a key component of our App Platform, Unified Storage enables developers to build innovative applications using a Kubernetes-inspired Operator pattern to interact with data directly.
In addition to operating Unified Storage at scale within Grafana Cloud, our team manages two essential features for discovery and organization: Search, the unified engine for finding and querying all Grafana data, and Folders, for hierarchical content management.
What You’ll Be Doing:
Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and
availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.
What Makes You a Great Fit:
You are a motivated self starter with a bias towards action
You are customer focused
We build everything with our users in mind.
You have a passion for creating intuitive products that fit customers’ needs
Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
Collaboration and communication: The smallest unit we have is a team. You’ll be working with your teammates in a fully remote setup. Good communication skills are a must
Solid experience with Go, Rust, Python, or other similar programming languages
Demonstrated knowledge of and experience working with large distributed systems
Experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Experience with developing software that runs in the Cloud o r experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
Bonus Points For:
Have been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
Familiarity with being on-call and performing operations/SRE tasks or with the concept of infrastructure as code
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Команда безопасности ИИ ищет специалиста для whitebox-анализа LLM-приложений, AI-агентов, RAG и векторных БД. Нужно выявлять prompt injection и другие AI-угрозы, проверять защитные фильтры и контроль вызовов инструментов.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're looking for Engineering Managers to lead engineering effort on Supabase Spark. Supabase Spark is an initiative to build the next frontier of agentic databases, supporting billions of databases, with millions of databases created every day.
Although we don’t require managers to contribute to code directly, we do expect you to participate in design discussions and to be involved in setting the bar for engineering quality and best practices.
WHAT YOU’LL BE RESPONSIBLE FOR
Team & People
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment.
- Run 1:1s, performance management, career development, and onboarding for your direct reports.
- Handle people admin (leave, time off, etc.) for your team.
Hiring
- Own the hiring plan for your team and act as Hiring Manager. First round of interviewer for all roles on the team.
- Partner with Talent Acquisition to source, interview, and close strong candidates.
- Contribute to headcount planning, org design, and the evolution of engineering leadership at Supabase.
Delivery & Roadmap
- Own the team's roadmap and project management (Linear), driving accountability and clear milestones.
- Manage workflow intake and Slack triage. These are the team’s primary inboxes for cross-team requests. You decide what gets routed where, prioritized, or pushed back on.
- Own the team's weekly updates and keep stakeholders aligned without creating overhead.
- Organize effort against support tickets and maintain the team's SLO.
- Surface risks, dependencies, and tradeoffs early and clearly to leadership.
Incident Commander
- Train as an Incident Commander. Drive coordination, resolution, and post-incident follow-up.
- Lead blameless post-incident reviews
YOU MIGHT BE A GOOD FIT IF YOU
- Have 5+ years of engineering background, with enough depth to be credible with engineers building complex systems.
- Have 3+ years managing remote engineering teams.
- Have managed engineering teams at a cloud, SaaS, or developer tools company.
- Experience with developer tools or databases, plus if that includes both SQLite and Postgres ecosystems.
- Strong technical credibility in backend and database systems: APIs, auth, and Postgres access control (roles, grants, RLS) etc.
- Has led a team shipping a developer facing API or platform product from early stage to production.
- Have managed remote, globally distributed teams that work asynchronously across disparate time zones.
- Are technical enough to be credible with strong engineers, but genuinely passionate about people management. This is the work you want to do, not a track you're settling for.
- Build psychological safety and a feedback culture: you give feedback often and in the moment, ask for it back, and create space for the team to do the same.
- Operate as a multiplier. Focused on helping individuals achieve more than they could alone, not on being the best technical voice in the room.
- Coach rather than direct. Remove blockers, connect people to context and resources, and trust your engineers to own how the work gets done.
- Have a real track record of performance management and can speak to specific examples of difficult conversations and how you navigated them.
- Are comfortable with ambiguity and capable of building structure where there isn't much.
- Communicate clearly and write well. You're default async, default written, set context proactively, and surface risks early.
- Are collaborative, low-ego, and adaptable. You thrive working with high-autonomy, senior ICs who have strong technical opinions and don't need to be the smartest person in the room.
- Are comfortable with aggressive scoping and eval driven development.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: San Francisco; New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
We are looking for a Senior Manager, Solutions Engineering to act as a senior technical and commercial partner for Checkout.com’s most strategic customers. This is an individual contributor role focused on the top 50 accounts and highest-complexity opportunities.
You will operate at executive and senior technical levels, shaping solution strategy for enterprise merchants and helping them understand how Checkout.com can support their payments, growth, and customer experience goals. You will bring deep payments and architecture expertise to complex sales cycles, strategic account planning, integration programs, and cross-functional decision-making.
In the US, Solutions Engineers bring together responsibilities that are often split across Sales Engineering and Implementation Engineering. This role will help strategic merchants move from business problem to scalable solution and successful go-live, while raising the quality and consistency of technical engagement across the wider team.
HOW YOU’LL MAKE AN IMPACT
- Serve as the senior Solutions Engineering partner for top 50 accounts, strategic pursuits, and opportunities with significant commercial, technical, or reputational importance.
- Engage with C-level, executive, product, engineering, architecture, security, and payments stakeholders to shape consensus around complex solutions.
- Define the technical strategy for enterprise opportunities, including discovery, solution architecture, integration approach, proof-of-concept design, technical validation, and go-live readiness.
- Translate sophisticated merchant requirements into scalable Checkout.com solutions, clearly articulating architecture choices, trade-offs, dependencies, risks, and expected business outcomes.
- Provide thought leadership on payment performance, authorization and settlement flows, fraud and risk, tokenization, 3DS, alternative payment methods, and other payments capabilities.
- Lead or advise on strategic RFPs, RFIs, security and architecture reviews, executive workshops, board-level materials, and high-stakes technical negotiations.
- Orchestrate cross-functional alignment across Sales, Account Management, Product, Engineering, Implementation Engineering, Merchant Care, Risk, and other partners to remove blockers and deliver outcomes.
- Influence product strategy, technical enablement, operating models, and reusable assets through direct insight from strategic merchants and the market.
- Mentor and raise the technical standard of Solutions Engineering through coaching, deal reviews, knowledge sharing, and role modeling; this role does not have direct people-management responsibility.
WHAT WE’RE LOOKING FOR
- Significant experience in Solutions Engineering, Sales Engineering, Solutions Architecture, Implementation Engineering, Technical Account Management, or a related customer-facing technical leadership role.
- Experience working with large enterprise or strategic accounts in payments, fintech, SaaS, e-commerce, or another complex technology environment.
- Deep understanding of payments architecture, API-based integrations, distributed systems, security considerations, and enterprise implementation patterns.
- Proven ability to lead complex technical sales cycles involving multiple stakeholders, competing priorities, ambiguous requirements, and material commercial value.
- Executive presence and the ability to communicate credibly with C-level leaders, senior architects, developers, product teams, commercial leaders, and delivery partners.
- Strong commercial judgment, strategic thinking, and ability to connect technical recommendations to customer outcomes and business value.
- Demonstrated ability to influence without authority and create alignment across internal teams and customer organizations.
- Excellent written and verbal communication, with the ability to simplify complex subjects without losing important technical nuance.
- Comfortable operating hands-on when needed, including reviewing API behavior, logs, architecture diagrams, technical documentation, and proof-of-concept results.
NICE TO HAVE
- Deep experience with payment performance, payment methods, fraud and risk, 3DS, network tokenization, wallets, or other modern payment capabilities.
- Experience leading enterprise architecture workshops, executive briefings, technical due diligence, or complex transformation programs.
- Experience with JavaScript, React, Java, .NET, Python, Node.js, Go, C#, or another relevant development ecosystem.
- Previous experience as an engineer, developer, product leader, enterprise architect, or senior technical consultant.
- Familiarity with payments standards, regulations, schemes, and the operational realities of global commerce.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Remote-friendly culture with teammates across multiple time zones
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seniorUnited States (Remote)
УдалённоHave managed remote, globally distributed teams that work asynchronously across disparate time zones