Ищем DevOps/MLOps инженера в проектную команду для сопровождения и развития платформы машинного обучения и AI-сервисов (LLM, агенты, чат-боты). развёртыванием ML-моделей и AI-сервисов, локальных моделей (LLM, ML-модели) в различных средах;
In this role, you will own automated test suite development and maintenance across Oracle ERP Cloud (Fusion) and Salesforce, with a focus on Tosca-based regression and progression testing. Run Oracle ERP Cloud and Salesforce QA automation suites for all quarterly patch upgrades end-to-end.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
Cloud Infrastructure Engineering is a critical engineering discipline and a job function in the company. Its charter is to build tools and infrastructure that promote early detection of production failures, leading to a stellar customer experience.
Our work is to drive safety, health and uptime of our platform, and the ability to remedy unforeseen problems. By removing some of the complex burdens on how to scale and maintain uptime in distributed systems, Cloud Infrastructure Engineer allows development teams to focus on feature development instead of the nuances of achieving and maintaining service level commitments.
About the Opportunity:
We’re looking for a creative and driven individual that can spearhead our effort to push “outside the box” infrastructure implementations, that will have a tremendous impact on our platform’s stability and scalability.
What You’ll Be Doing:
Responsible for the maintenance and configuration of AWS products and services
Responsible for the research, architecture and project implementation solutions based on AWS products
Responsible for the daily maintenance of each AWS cloud environment
Support the deployment, maintenance and scaling of big data and machine learning platforms (e.g., Databricks, AWS SageMaker, Aliyun DSW) to enable data processing and model training workflows
Own the Databricks platform on AWS end to end: workspace provisioning, account/workspace configuration, cluster policies, instance pools, and SQL warehouses, managed as code via the Databricks Terraform provider
Monitor and optimize Databricks cost and performance, including cluster sizing and autoscaling, Photon/serverless adoption, DBU usage tracking via system tables, and job reliability tuning
Automate the provisioning, scaling, and configuration of infrastructure resources using tools like Terraform and CI/CD pipelines
Assist the team in troubleshooting and resolving production database issues during incidents
Monitor company services and handle alerts in a timely manner to ensure service stability and uptime
Collaborate with development teams to ensure seamless integration and deployment of new features
Design, build and maintain internal platforms and tooling to improve operational efficiency, and support unified multi-cloud management across AWS, Alibaba Cloud, and other providers
What We Look For In You:
Bachelors degree or above, major in Computer Science or relevant domains, with over 6 years of experience in DevOps, SRE, DBA or related positions
Proficient in AWS distributed management, large-scale clustering, fault tolerance, backup, load balancing and other technologies
Have a deep understanding of high availability architecture, capacity planning, and rich experience in handling complex problems
Have solid Linux platform operation and maintenance and debugging capabilities, and be proficient in troubleshooting, configuration tuning, and performance analysis
Familiar with Kubernetes (k8s) for container orchestration and management
Familiar with the functional features of AWS products and core products, and have rich practical experience in deployment and tuning of EC2, EKS, VPC, or big data products
Experience with microservices architecture, including deployment, scaling, and maintenance
Experience in monitoring, O&M and management of AWS large-scale servers and containers
Experience in relational databases (e.g., MySQL, PostgreSQL) and NoSQL or big-data storage systems (e.g., Redis, MongoDB, HBase) is a plus
Hands-on experience with big data / machine learning platforms such as Databricks, AWS SageMaker, or Aliyun DSW, including supporting data pipelines, notebook environments, and model training/deployment workflows
Familiar with the deployment, configuration and maintenance of Nginx, kong and other software
Proficient in using Python/Go/shell for development
Strong engineering skills, proficient in at least one infrastructure sub-area, public cloud networking, SRE, DevOps or cloud-native
Experience with internal developer platforms and proficiency in AI-assisted development tools (e.g., Claude Code, Codex) to improve engineering efficiency
Working knowledge of Terraform or similar IaC tools is a plus
Excellent business analysis ability, system architecture ability, and problem-solving ability. and strong self-drive
Nice to Have:
Bilingual in English and Mandarin
Familiar with the operation and maintenance management of Alibaba Cloud, Google Cloud, Microsoft Cloud and other cloud providers.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $214,666 to $321,999.
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
San Jose, California, United States
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Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia
We are hiring in Latin America!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.
We invite an Intermediate IT Specialist to join our team and support a US-based executive’s technical environment and ongoing projects. You’ll troubleshoot issues across Windows systems, AWS, networking, and other tools, take ownership of technical tasks, and guide Junior IT Specialists. You’ll also help build and run services with Claude, starting with a voice prescreen pilot – a real-time Python service running on a GPU server in AWS.
🟩
What's in it for you:
Build and run services for a US-based executive, solving practical problems through hands-on technical work
Take ownership of technical projects, guiding Junior IT Specialists and helping them deliver their work correctly
Strengthen your skills in Python, Linux, AWS, networking, and AI tools like Claude
✅ Is that you?
3+ years of hands-on experience in IT, systems administration, software development, DevOps, or a related technical role
Windows administration with PowerShell, including services, scheduled tasks, the registry, the firewall, Windows Update, and Defender
Hands-on Python experience for writing, debugging, and maintaining code
Practical experience with Linux
AWS administration experience, including EC2, IAM, S3, Systems Manager, Service Quotas, budgets, and billing alerts
Working knowledge of IAM roles, users, JSON policies, and least-privilege access
Experience troubleshooting connectivity and remote-access issues
Knowledge of DNS and email records (SPF, DKIM, and DMARC)
Google Workspace administration, including mail routing, groups, shared drives, and third-party app access
Experience administering password managers, such as 1Password, including vaults, service accounts, and CLI tools
Experience with MDM and EDR tools, such as ManageEngine and SentinelOne
Experience using Git to manage code changes and investigate issues
Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues
Strong security practices, including least-privilege access, safe handling of credentials, and backing up before making changes
Ability to follow written procedures, document work accurately, and escalate issues when needed
Sound judgment in handling sensitive changes, seeking approval, and explaining trade-offs clearly
Clear, calm communication and the patience to work effectively with executive stakeholders
Desirable:
Experience supporting macOS
Experience supporting executives or VIP users
Familiarity with backup tools such as MSP360 or CloudBerry
Experience with Google APIs (Drive, Sheets, Gmail) and OAuth scopes
Familiarity with Playwright for browser automation and Cloudflare for anti-bot protection
Experience with GPU cloud instances or AI/ML infrastructure
Familiarity with Claude or other AI-assisted development tools
HubSpot or Jira Service Management administration experience
AWS or Google Workspace certification
🧩
Key responsibilities and your contribution
In this role, you’ll own technical work across the executive’s environment and ongoing projects.
Build, run, maintain, and troubleshoot services for the executive’s ongoing projects
Administer AWS resources and services (EC2, S3, IAM, Systems Manager, and billing alerts)
Administer Google Workspace, 1Password, and other SaaS platforms
Configure and troubleshoot network and remote-access tools, including VPNs, proxies, RDP, and DNS and email records
Administer and troubleshoot endpoint solutions like ManageEngine and SentinelOne
Read and debug Python scripts, using Git to manage code changes and investigate issues
Manage technical tasks independently, taking ownership from investigation through resolution
Use AI assistants to investigate issues, write and troubleshoot scripts, and draft responses, verifying their output before use
Guide Junior IT Specialists and help ensure tasks are completed correctly
Communicate directly with the executive and Security team, provide clear updates, explain technical trade-offs, and obtain approval before making sensitive changes
Maintain accurate task records, including actions taken, results, and outstanding issues
Follow security procedures, protect credentials, use least-privilege access, back up before making changes, and check with Security before changing security settings
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Internal interview — ✅ Offer
Interested? Find out more:
📋How we hire
💻 LinkedIn Page
📈 Our website
💻IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: United States
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: United Kingdom
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: Romania
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: Poland
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: London, United Kingdom
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: Czechia
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: Canada
About Flosum
Every large company now runs critical parts of its business on Salesforce: sales, service, financial data, patient records, citizen services. When a release breaks something or data goes missing, revenue stops and regulators call. Flosum is the platform these companies trust to ship changes safely, protect their data, and recover fast.
We are in the middle of the most exciting chapter in our history. Our customers have relied on our Salesforce-native platform for years. Now we are bringing them a new cloud-native platform they can run on AWS, Google Cloud, Azure, or on-premises. We have also launched sandbox management built for the AI era, so teams can test AI agents such as Agentforce on production-ready environments in minutes instead of days.
Our customers include some of the most demanding enterprises in banking, insurance, healthcare, the public sector, and technology. They don’t buy us casually, and they don’t leave us casually. Your job is to make sure they never want to.
The role
You will own a book of enterprise accounts and one number: retained revenue. You decide which accounts need you most this week, and you go there. This is a commercial role. You will spend your time with executives, not running support tickets.
What you will do
Own renewals across your book, from strategic accounts to smaller ones, and protect every dollar of recurring revenue.
Build relationships with the executives who decide: CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms. Reach past your champion when the account needs it.
Turn red accounts green. Spot risk early, build a save plan, and run it with urgency.
Move customers from our Salesforce-native products to our cloud-native platform, and make the business case for why it matters to them.
Defend your accounts against competitors, in-house builds, and new enterprise architectures.
Pull the right people in. Hold product, support, engineering, and customer success accountable for what your customers need.
Find expansion opportunities and hand them to our sales team with a clear plan.
Run your book with discipline: accurate forecasts, clean renewal pipeline in Salesforce, no surprises.
Requirements
What you bring
7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
You have carried a significant book of business (ideally $5M+ in annual recurring revenue) with individual accounts above $250K.
You have sold or renewed complex IT solutions: DevOps, data protection, security, infrastructure, or developer platforms. Technical buyers trust you.
A track record of saving at-risk renewals by going to the executive level, with the numbers to prove it.
Commercial intensity. You negotiate well, you push for multi-year terms, and you are comfortable with hard conversations about price and value.
You know how NRR and GRR are calculated and how your work moves them.
Clear, concise writing and speaking. You can brief a CIO in five minutes.
Experience in the Salesforce ecosystem is a strong plus.
Benefits
Why join now
You will work with customers at the moment they move to the cloud. Few account managers get to shape a transition this large.
Our products sit in the path of AI adoption. Every company deploying AI agents on Salesforce needs to test, release, and protect them safely.
You will have real ownership, direct access to leadership, and the room to build how account management works here.
Competitive base plus variable compensation tied to retention.
Location: United Kingdom
About Flosum
Flosum is a leading Salesforce-native DevOps platform that enables enterprises to manage and accelerate their Salesforce development lifecycle with security, compliance, and efficiency at scale. Built entirely on Salesforce, Flosum empowers teams to streamline releases, improve governance, and drive faster innovation.
Role Overview
We're looking for a driven, relationship-first Account Manager to own and grow a portfolio of enterprise accounts. You'll be the primary point of contact for a set of high-value customers — responsible for renewal, expansion, and long-term success. You'll partner closely with Sales, Customer Success, and Product to ensure our customers see measurable impact from our platform and grow with us over time.
Requirements
Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.
Build and maintain multi-threaded relationships across economic buyers, executives, and champions within each account.
Proactively identify upsell and cross-sell opportunities and drive net revenue retention above 120%.
Partner with Customer Success Managers to ensure product adoption, time-to-value, and health scores are on track and gross revenue retention above 93%.
Lead executive business reviews and translate platform data into business-relevant insights for C-suite stakeholders.
Forecast renewal and expansion revenue accurately in Salesforce on a monthly and quarterly basis.
Serve as the voice of the customer internally — surfacing product feedback, risks, and opportunities to Product and Leadership.
Navigate complex contract negotiations and procurement cycles with legal and finance stakeholders.
Required Qualifications
6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS
Demonstrated track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
Strong executive presence — comfortable engaging VP and C-level stakeholders in strategic conversations.
Experience managing complex, multi-stakeholder accounts with long sales cycles.
Excellent written and verbal communication skills; ability to build trusted advisor relationships.
Strong commercial acumen — able to construct ROI narratives and business cases for expansion.
Experience working with SaaS platforms, preferably in the Salesforce ecosystem
Strong understanding of Salesforce (Admin, DevOps, or development lifecycle concepts preferred)
Preferred Qualifications
Experience with Salesforce DevOps tools or release management processes
Familiarity with CI/CD, version control, or agile development practices
Background working with enterprise customers
Salesforce certifications (Admin, Platform App Builder, etc.)
Location: Remote - US
About the Job:
LaunchDarkly is the runtime control plane for the AI software development lifecycle (AI-SDLC). Thousands of engineering organizations, including more than a quarter of the Fortune 500, use LaunchDarkly to ship, measure, and control every change that reaches production, whether it is written by people or by AI. Feature management built the company. The next chapter is bigger: as the cost of writing code falls and the volume of change outpaces human review, the constraint is moving from writing software to controlling it. LaunchDarkly is building the critical infrastructure for the AI-SDLC. Customers build their own software factories. We build the rails they run on.
We are hiring the leader of Product Management for LaunchDarkly. Reporting to the Chief Product Officer, you will own the product management organization end to end: the people, operating system, roadmap commitments, and commercial outcomes across every product pillar. You will sit at the technology leadership table as the Product Management peer to the heads of Engineering and Product Design.
The CPO sets the company’s product vision and strategic direction. You will build and run the product organization that turns that direction into a coherent portfolio, shipped outcomes, customer adoption, and revenue growth. This is a hands-on operating role for a product leader who knows how to build the machine, make the tradeoffs, and finish the work.
Responsibilities:
Lead cross-functional product leadership.
Serve as the product counterpart to Engineering, Product Design, Marketing, Sales, Customer Success, and Finance. Resolve cross-functional tradeoffs, establish shared commitments, and ensure LaunchDarkly presents one coherent product strategy to customers and the market.
Build and lead the product management organization.
Design the organization intentionally, allocate resources effectively, maintain a high talent bar, build succession plans, and establish clear ownership for every product surface a customer or sales representative may ask about.
Own the product operating system.
Establish the cadence that turns strategy into shipped software and met goals, including quarterly commitments, leadership reviews, squad-level inspection, launch briefs, new product introduction (NPI), and the product-to-field handoff. Make execution predictable enough that the executive team does not have to ask whether something shipped.
Drive roadmap delivery across every product pillar.
Lead execution across Enterprise, Foundation, Observability, Experimentation, Agent Control, Automation, and the platform beneath them. Build a culture of doing what we say we are going to do.
Create portfolio discipline without slowing the company down.
Ensure new bets enter the portfolio through explicit decisions rather than hallway conversations, while preserving the flexibility to respond to market changes. Marketing dates should be commitments the product organization can confidently support.
Drive finishing.
A product is not done when version one ships; it is done when the team has iterated based on learning. A launch is not done when it ships; it is done when the field is amplifying it. A process is not done when it is written; it is done when it creates leverage for the team.
Own packaging execution and commercial outcomes.
Lead how pricing and packaging land in the product and in the field so every representative can sell the full platform and every pillar contributes to its commercial goals.
Stay close to customers and the field.
Spend time with the largest customers and most demanding evaluators, translate what you learn into product decisions, and build a process that brings customer and field insight into the roadmap at scale.
Use AI to increase product and engineering leverage.
Help the organization adopt AI-assisted development and product practices in ways that increase delivery speed while maintaining quality and judgment.
What Success Looks Like in Your First Year:
The organization is complete. The leadership model is in place, product lines have the right pillar leadership, spans and layers are intentional, decision rights are clear, succession risks are understood, and the organization can continue to scale.
Delivery increases every quarter. Shipped output per team rises quarter over quarter as AI-assisted development compounds, with quality holding.
The operating system runs without the CPO driving it. Reviews, check-ins, launch briefs, and NPI happen on cadence and at a consistent bar.
The portfolio is staffed. Every initiative in flight has an explicit staffing decision and plan behind it.
The numbers move. Activation, attach, activity, and expansion targets for each pillar respond to the organization’s inputs.
The team is stronger than you found it. Product managers have more leverage, complementary strengths are valued over a uniform mold, and every hire raises the bar.
About You:
You are direct, decisive, and high-agency. You identify a problem, propose a fix, and act unless someone tells you not to.
You are a relentless simplifier, not a caretaker. When you find friction, your instinct is to remove process rather than add it. You know how to run a company of this size like a small company that ships.
You are a builder of people and move quickly on people problems. Product leaders who have worked for you say you made them better and would work for you again. You raise the bar clearly, promote based on evidence, and do not allow known performance problems to persist.
You are comfortable challenging a strategy and turning it into a sequenced portfolio. You can tell the story of an idea you pushed back on, how you used evidence to make the call, and how you maintained the relationship.
You write clearly and make decisions. You use written argument to create alignment, expect strong writing from your team, and end meetings with a decision.
You are customer-oriented and commercially grounded. You can move from a conversation with a developer or data scientist to a discussion with an executive buyer or sales leader without losing the thread.
Qualifications:
Minimum of 15+ years of experience in Product Management, including 7+ years leading Product Managers and product leaders across a multi-product B2B platform
.
Experience leading Product Management at the VP, SVP, or equivalent level across a multi-product B2B platform.
Experience leading a product management organization of 20 or more product managers at a company with approximately $100M to $500M in revenue.
A track record of building and developing a product organization, rather than simply inheriting one.
Demonstrated ability to turn company strategy into a reliable operating system that delivers roadmap commitments and measurable business outcomes.
Experience working with a founder or visionary executive and converting a high volume of ideas into a sequenced, resourced portfolio.
Experience building products for engineering organizations and selling to CTOs, platform leaders, and data science teams.
Strong commercial fluency, including experience owning or materially influencing pricing, packaging, attach, expansion, and go-to-market execution.
Experience balancing enterprise and self-serve motions, including an understanding of what drives a large enterprise expansion and what creates value for a developer on a free plan.
Practical experience using AI agents in your own work and applying AI-native approaches to product management or software development. You should have clear opinions about how AI changes product management, supported by things you have shipped.
Demonstrated ability to lead through ambiguity, make decisions with incomplete information, and improve delivery speed without compromising product quality.
Pay:
Target pay ranges based on Geographic Zones* for Level E1:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$424,000 - $583,000
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $381,600 - $524,700
*
Zone 3:
All other US locations - $360,400 - $495,550
*
All Zones Inclusive of 25% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Brazil
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Location: Mexico
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Location: United States
About the Role
Join Alvys, an early-stage company transforming the $800B US freight industry. As a DevSecOps Engineer, you'll help protect our platform and the customer data it holds. You'll close cloud security gaps, build security checks into how we ship software, run our penetration testing program, and stand up the infrastructure behind our internal security, IT, and AI tools. This role combines hands-on infrastructure work with coordination across DevOps, engineering teams, IT & Security, and outside security vendors.
Industry Insight
Freight companies run their business on Alvys: loads, drivers, carriers, payments, and financial records. As more of the industry moves to modern software, customers expect that data to be protected like any other business-critical system. Security is part of how we earn and keep their trust.
About Alvys
Alvys is building a multi-tenant SaaS platform that powers modern transportation operations. We combine deep industry knowledge with strong technical execution to bring clarity, automation, and reliability to one of the world's most essential industries. Security is a shared responsibility at Alvys, and this role helps every team meet that bar.
Our Principles
Engineering Principles
Build for Real-World Impact.
Our users rely on Alvys to solve real problems, not abstract ones. Every security fix should reduce real risk to our platform and the people moving freight every day, not just clear a scanner finding.
Extreme Ownership and Empowerment.
Ownership extends beyond building. It means being accountable for quality, reliability, and customer impact. If it's in production, it's yours: bugs, uptime, and results.
Technology Debt is Strategic, Not Accidental.
Technical debt is a strategic choice, not an oversight. We incur it deliberately when it unlocks speed, learning, or market advantage. Our architecture remains clean, maintainable, and scalable as we grow.
Simplicity Scales; Complexity Costs.
Logistics is inherently complex, but our technology shouldn't be. We prioritize simplicity in our architecture, leveraging modularity and well-defined service boundaries to reduce cognitive load.
Radical Transparency.
We democratize data and make it accessible across all functions to drive alignment and decision-making. Transparency also means feedback. We systematize constructive feedback loops to ensure growth.
Engineering Culture
Move Fast, Learn Fast.
Speed is our advantage, but we move fast intentionally. We bias for action, assume positive intent, and treat every mistake as a learning opportunity.
Own the Outcome.
Every engineer owns outcomes, not tickets. We take responsibility end-to-end, identifying problems, delivering solutions, and ensuring they last.
Partner, Don't Gatekeep.
Security works best when it's built with the teams who own the systems. We share context with DevOps and engineering teams, explain the risk behind each ask, and make the secure path the easy one.
Pragmatism Over Purism.
Perfect security doesn't exist, but reduced risk does. We choose fixes that scale, are maintainable, and address real threats, not theoretical ones.
People Over Heroics.
We don't reward burnout or always-on behavior. Sustainability is a feature, not a luxury. If someone needs to slow down, unplug, or take care of life outside work, that's expected.
Responsibilities
Cloud security architecture
Design and deliver infrastructure changes that strengthen our cloud security posture, including network isolation and identity-based access.
Make these changes through infrastructure as code, plan rollouts that avoid customer downtime, and work with service owners to update the applications that depend on them.
Build secure defaults into our infrastructure modules so new resources start out compliant.
Vulnerability management and pipeline security
Help run our vulnerability management program, driving remediation within defined SLAs.
Extend our existing security scanning with AI-assisted security testing, such as automated security code review and AI-driven penetration testing.
Tune and improve the automation we already use to process security findings.
Penetration testing
Manage our third-party penetration tests from start to finish: scoping and targeting, test environments and accounts, vendor coordination, findings intake, and retesting.
Help mature our internal, AI-assisted penetration testing tool into a dependable part of the security program, including deployment and scheduled runs.
Infrastructure for security, IT, and AI tooling
Deploy and operate internal applications in Azure, with identity, secrets, networking, and backups set up correctly from day one.
Build telemetry pipelines (OpenTelemetry into Azure Monitor) for our AI and internal tools, with dashboards and alerts that surface anomalous activity.
Working with others
Partner with DevOps, engineering teams, and IT & Security to plan and prioritize work.
Write clear runbooks and documentation, and produce evidence for our SOC 2 program.
Tech Stack
Cloud: Azure (AKS, App Service, Azure Functions, Storage, Key Vault, Cosmos DB, VNets, Microsoft Entra ID)
Infrastructure as code: Terraform
CI/CD: GitHub Actions and Azure DevOps pipelines
Containers: Docker, Kubernetes, Azure Container Registry
Observability: Azure Monitor, App Insights, Log Analytics, OpenTelemetry, Grafana
Security: Aikido, Cloudflare
AI tooling: Cursor, Claude, Claude Platform (managed agents), Grokbot
Application code: .NET/C#, TypeScript, Angular, React
Minimum Qualifications
Fluent in English, spoken and written.
3+ years of professional experience in DevOps, cloud infrastructure, platform engineering, or security engineering.
Hands-on experience with at least one major cloud provider (Azure, AWS, or GCP), including networking, identity and access management, and secrets management.
Production experience with infrastructure as code, preferably Terraform.
Experience building and maintaining CI/CD pipelines.
Working knowledge of containers and Kubernetes.
Scripting skills in Python, PowerShell, or Bash.
Understanding of common security risks in cloud and web applications, and how to fix them.
Ability to explain technical risk clearly to engineers and non-engineers.
Preferred Qualifications
Experience with Azure specifically, including private endpoints, VNet integration, and Entra ID managed identities.
Experience with application security testing (SCA, SAST, DAST), and interest in applying AI to security testing.
Experience coordinating penetration tests or working with external security firms.
Experience with OpenTelemetry, Azure Monitor, or similar observability tools, including writing alert queries (KQL is a plus).
Familiarity with SOC 2, ISO 27001, or CIS Benchmarks.
Interest in AI tooling and how to deploy and monitor it safely.
Security certifications such as AZ-500, Security+, or similar are a plus.
Background in logistics or transportation is a bonus.
Equal Employment Opportunity
Alvys is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws.
We are dedicated to growing a diverse team of highly talented people. We’re dedicated to building a workplace where we give each other the strategies, support, and space we each need to thrive—believing in and bringing out the best of everyone.
If you require any accommodations during the recruitment process, whether it be alternate forms of material, accessible meeting rooms, etc., please let us know and we will work with you to meet your needs.
For information about Alvys's privacy practices, see our
Privacy Policy
.
Location: Remote - US
About the Job:
The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year-over-year growth.
Responsibilities:
Customer Onboarding:
You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis.
Risk Identification and Mitigation:
You’ll work to proactively identify and diagnose risk-inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success.
Technical Guidance:
You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices.
Prescriptively Sell:
You will maintain a pulse on how our customers are tracking against their key goals and outcomes, identifying opportunities for customers to purchase additional products, services, and adopt new features needed for them to maximize the value of our solution.
Trusted Advisor:
You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase.
Build Champions & Executive Relationships:
You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level.
Renewal and Expansion focused:
You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts
Qualifications:
5+ years in a customer facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets.
Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team.
Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred.
Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline.
Experience working on a technical product ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred.
Experience with both proactive and reactive customer success motions.
We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how.
Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision.
Pay:
Target pay ranges based on Geographic Zones* for Level 4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$171,200
- $235,400
*
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $154,100
- $211,860
**
Zone 3:
All other US locations - $145,500
- $200,090*
*
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive 4 on our High Tech team!
About the job
This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the High Tech vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you’ll:
Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
Possess a total of 8 years of tech sales experience, with a minimum of 6 years in a closing role
Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experienc
Location
This role will be emote and located in the United States.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $110,160 - $137,700.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $116,280- $145,350.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $122,400 - $153,300. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 20th, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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