United States - Remote; You are comfortable working in an international environment: a distributed team across the US, UK, and Europe, customers and auditors across time zones, and UK and EU regimes alongside US ones
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About the Role
We are seeking an experienced Senior Program Manager to join the Product Team. In this role, you will drive the successful execution of multiple product initiatives from conception through delivery and adoption. You will collaborate with cross-functional stakeholders to ensure alignment of business objectives and customer needs.
This full-time position (Oakland or Denver) and reports to the Manager of Product Program Management.
What You’ll Do
Coordinate and program manage multiple concurrent product initiatives.
Develop and manage detailed program plans, including scope, objectives, deliverables, timelines, and resource requirements across departments.
Serve as the central point of contact for all stakeholders, facilitating cross-functional collaboration and maintaining clear communication.
Work closely with product management, engineering, UX/UI design, marketing, sales, and support to launch and drive the adoption of new features.
Facilitate regular team meetings to track progress, address roadblocks, and align on next steps.
Identify, assess, and manage program risks and issues, ensuring proactive mitigation strategies are in place.
Prepare and present regular program updates to senior management, highlighting key achievements, challenges, and risks.
Identify opportunities to improve program management processes, tools, and methodologies to enhance efficiency and team collaboration.
What You’ll Bring
5+ years of program management experience.
Prior experience overseeing cloud-based software products from concept to launch.
Knowledge of market trends, SaaS business models, and financial implications of product decisions.
Strong critical thinking and data analysis skills; experience with market research and competitive analysis.
An understanding of the needs, preferences, and behaviors of users throughout the product development process.
Mastery of Program Management methodologies, tools, and best practices.
Excels at prioritization, organization, and multi-tasking.
Excellent leadership, communication, and interpersonal skills.
Thrives and excels in a fast-paced, cross-functional environment with a willingness to adapt to changing priorities.
PMP, PMI-ACP, or other relevant project management certifications.
Bonus Skills
-Experience in data processing (ETL, ELT) and/or cloud-based platforms
-PMP Certified
Oakland Pay Range
$139,729.00
—
$167,681.50 USD
Denver Pay Range
$132,698.50
—
$159,244.75 USD
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States, Remote
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Do you want to help bring PlayStation technology to a worldwide audience? Are you passionate about securing infrastructure that constantly pushes the boundary of the gaming industry? Are you ready to work with innovative technology, forward-thinking engineers, and a passionate security team? If so, join us!
The role is a senior-level application security position combining strong technical expertise with leadership, initiative, and collaboration. You will provide strategic mentorship and hands-on support in designing, implementing, and testing secure solutions that strengthen PlayStation products and services.
As a technical leader within Product Security, you’ll guide practices and influence multiple teams to embed security throughout the software development lifecycle.
Key Responsibilities
Lead security initiatives across the SDLC and improve development practices through scalable automation.
Conduct and guide threat modeling and security requirements early in design phases.
Partner with developers, architects, and product managers to align business goals with security needs.
Lead security architecture and code reviews for distributed systems.
Perform hands-on testing to identify risks and drive remediation with vulnerability and incident response teams.
Advance the Product Security strategy through multi-functional initiatives and cultural influence.
Balance business and security risks through technically grounded, pragmatic recommendations.
Translate lessons learned into reusable organizational assets that enhance overall security posture.
Mentor engineers and practitioners, promoting secure-by-default thinking and shared accountability.
Demonstrate proactive leadership, coordinating teams to deliver measurable security and business impact.
Qualifications
7+ years in information security and 3+ years in software development.
Bachelor’s degree or equivalent in Computer Science, Information Security, or related field.
Effective communication and leadership abilities; capable of influencing technical and non-technical collaborators including management.
Dedicated and proactive, finding opportunities and leading initiatives independently.
Deep understanding of enterprise and cloud-native architectures and their secure design.
Expertise in network and web protocols (TCP/IP, TLS, HTTPS, OAuth 2.0, OpenID Connect) and common attack vectors.
Proven expertise in guiding security development and code evaluations and providing actionable, risk-based recommendations.
Skilled in multiple programming languages (e.g., Java, C/C++, JavaScript, Python) and mitigating vulnerabilities such as OWASP Top 10.
Experience integrating SAST, DAST, and dependency scanning into CI/CD pipelines.
Familiar with Agile, DevOps, and modern delivery practices.
Hands-on experience with cloud technologies (AWS, Azure, GCP, Kubernetes, service mesh, CDN) including secure configuration and identity management.
Desired Experience
Strong analytical and problem-solving skills with an attacker perspective — able to anticipate and simulate real-world attacks.
Experience in penetration testing, automated testing, or testing frameworks (JUnit, pytest, REST Assured, Playwright).
Security certifications preferred (GIAC, OSCP, CEH, CISSP, CCSP, or equivalent).
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$177,300
—
$265,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
As Senior Operational Risk Analyst, you will be a core member of Capital.com's risk function, reporting to the Head of Risk Management. You will run the operational risk cycle across the Group's Cyprus-regulated investment firms: the risk register, the business-wide risk assessment, the RCSA, the operational risk event register, and relevant reporting. ICT and digital operational resilience under DORA sit alongside that work, with framework direction and regulatory sign-off set by the Head of Risk.
Responsibilities:
Operational Risk Framework and RCSA: Run the risk register, business-wide risk assessment and risk and control self-assessment cycles for each entity: collect and challenge first-line input, score likelihood and impact, assess control effectiveness, and carry each risk from inherent through to residual.
Operational Risk Event Management: Maintain the operational risk event register: capture and classify events against the risk taxonomy, complete root-cause analysis, identify repeat patterns, and track first-line remediation through to closure.
Operational Risk Reporting: Produce the monthly operational risk event report and the operational risk sections of the Risk Committee pack. Monitor key risk indicators against stated appetite and flag adverse trends before a threshold is reached.
ICARA Contribution: Provide the operational risk input to the ICARA for each entity: loss data, scenario analysis, and the operational risk element of the additional own funds and liquidity assessment.
Control Assessment and Testing: Test whether controls work rather than whether they exist: query platform and warehouse data directly to evidence risk positions, assess control performance, and substantiate event impact instead of relying on first-line summaries.
DORA and ICT Resilience: Support delivery of the DORA programme across each regulated entity: maintain the ICT risk management artefacts, prepare the material for the ICT risk workstream, and track remediation actions through to closure, under the direction of the Head of Risk.
ICT Incident Classification and Reporting: Prepare major-incident assessments against the DORA classification criteria.
CT Third-Party and Outsourcing Risk: Carry out vendor and outsourcing risk assessments, prepare critical-or-important-function assessments, and track concentration across ICT service providers.
Assurance Support: Prepare responses to internal audit findings, external readiness reviews and supervisory observations, assemble the supporting evidence, and track action dates with the owners.
Cross-Functional Coordination: Work closely with Operations, Technology, Information Security, Compliance, Legal and Finance so that risk outputs land in the governance process and escalate on the right trigger.
Requirements:
At least 3 years in risk management within a regulated financial services environment, with a material part of it in operational risk: investment firm, bank, payment institution, or a consulting or audit practice serving them.
Hands-on experience running operational risk framework cycles, including the risk register, business-wide risk assessment and RCSA, with likelihood and impact scoring, control effectiveness assessment and the inherent-to-residual step.
Experience managing an operational risk event register: capture, classification against a taxonomy, root-cause analysis, and remediation tracking with first-line owners.
Experience producing operational risk reporting and governance deliverables that reach a committee, a board or a supervisor, including key risk indicators measured against stated appetite, and readiness to own them as you grow into the role.
Working knowledge of DORA (Regulation (EU) 2022/2554), with exposure to at least one area: ICT risk management artefacts, incident classification and reporting, ICT third-party risk and the register of information, or resilience testing.
An organised approach to tracking regulatory developments across CySEC, ESMA and the EBA, and the ability to set out what a new rule means for the firm.
A degree in a numerate discipline: economics, finance, mathematics, engineering or similar. CySEC Advanced certification, or willingness to obtain it, is an advantage, as is an operational risk, operational resilience or information security certification.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Worldwide
We are looking for an
FP&A Analyst
to own our monthly performance management cycle, from plan vs. actual analysis to the management report that goes to our leadership team and investors. This is more than putting numbers together: you will dig into what's happening in the business, figure out why, and help decide what management needs to see.
Challenges that await you:
Run the monthly plan vs. actual review
Dig into variances by product and geography and explain what's driving them
Prepare and publish the monthly management report for leadership and investors
Keep our P&L data and reporting tools in good shape and help improve them: new metrics, better structure, smoother updates
Collect inputs from different teams and make sure we have the full picture on time
Work closely with management, business and product teams, finance colleagues and other P&L analysts
Help with ad hoc analysis: business cases, investment decisions, payback calculations
Keep the monthly cycle running smoothly and on schedule
What makes you a great fit:
Experience in FP&A, financial or business analysis at a middle level
A degree in economics, mathematics, finance or a related field
A good understanding of how a bank P&L works: interest income, funding cost, cost of risk, opex
Strong Excel skills
SQL and Python at an analyst level
You use AI tools (Claude or similar) every day and know how to get the most out of them
Structured thinking and the ability to explain numbers clearly to people outside finance
B2 or higher English level for effective communication with an international team
Banking or fintech experience is a plus
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to Mexico with assistance for the employee and their family
Flexible work
from our office or remote
Healthcare
Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation policy:
Annual leave and paid sick leave as per applicable policies
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Group Transaction Monitoring (TM) L3 Analyst plays a critical role in the detection, investigation, and reporting of financial crime across Capital.com's global entity footprint. The role sits within the Alert Operations pillar of the Group TM function, reporting to the Group Head of Transaction Monitoring, and handles the most complex end-to-end investigations from escalated alert review through to SAR/SMR/STR preparation, entity MLRO liaison, and cross-jurisdictional pattern analysis.
Candidates must demonstrate hands-on experience conducting complex TM investigations, drafting SARs/SMRs/STRs to a regulatory standard, and making independent disposition decisions on high-risk cases within a regulated financial services environment.
The L3 Analyst operates with a high degree of autonomy. Where genuine suspicion is formed, the referral pack is submitted directly to the entity MLRO and is not subject to management approval. The Head of TM or Deputy may conduct a quality review before submission; any disagreement with the analyst's assessment is documented and both views are submitted to the MLRO together.
Responsibilities
Conduct complex investigations on escalated alerts: full transaction history review, source of funds and wealth analysis, beneficial ownership checks, open-source intelligence gathering, and cross-entity pattern analysis
Prepare high-quality SAR/STR narratives and supporting evidence packs to a standard suitable for entity MLRO review and regulatory filing, in accordance with regulatory timeframes and internal quality standards
Make independent disposition decisions on the most complex alerts, documenting rationale to an auditable standard — for the highest-risk alert categories, dispositions are subject to QC sampling and senior review
Perform background checks and contextual research on counterparties and entities linked to alerts using public and subscription databases
Maintain clear audit trails ensuring all investigative steps, conclusions, and rationale are accurately captured in the case management system
Liaise with entity MLROs on SAR filings, responding to queries and providing supplementary evidence where required
Liaise with external counsel and regulators where required, under the direction of the Head of TM
Mentor L1 and L2 analysts on investigation techniques and complex typology recognition
Support thematic reviews of specific client segments, typologies, or products as directed by the Head of TM or QA and Governance
Proactively identify process improvements and suggest control enhancements to strengthen detection and reporting capability
Requirements
Minimum four years in financial crime investigation, transaction monitoring, or AML/CTF compliance, with at least two years conducting complex investigations and drafting SARs/SMRs/STRs
Experience working in or with CFD brokers, forex brokers, investment firms, or fintech platforms offering leveraged trading products
Demonstrated exposure to end-to-end TM investigation, alert disposition, and SAR/STR preparation within a regulated financial services environm
Strong analytical and investigative mindset with the ability to interpret complex transactional datasets across multiple accounts and entities
Excellent drafting and case-writing skills — SAR narratives must be clear, factual, well-structured, and defensible
Sound understanding of AML/CTF regulations, ML/TF typologies, and red-flag indicators relevant to online trading platforms, including deposit-withdrawal cycling, structuring, trade-based laundering, deliberate loss, and geographic and identity anomalies
Independent decision-making on complex cases with the ability to distinguish genuine suspicious activity from unusual but explainable client behaviour
High attention to detail, organisation, and accountability in documentation
Risk-based mindset — this role produces the team's most consequential written output and is not a process-following exercise
Desirable: ICA Certificate or Diploma in AML or Financial Crime, CAMS, or equivalent
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Limassol, Cyprus; Sofia City, Bulgaria
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Group Transaction Monitoring Analyst plays a critical role in the detection, investigation, and reporting of financial crime across Capital.com's global entity footprint. The role sits within the Alert Operations pillar of the Group TM function, reporting to the Group Head of Transaction Monitoring, and handles the most complex end-to-end investigations from escalated alert review through to SAR/STR preparation, entity MLRO liaison, and cross-jurisdictional pattern analysis.
Candidates must demonstrate hands-on experience conducting complex TM investigations, drafting SARs/SMRs/STRs to a regulatory standard, and making independent disposition decisions on high-risk cases within a regulated financial services environment.
The L3 Analyst operates with a high degree of autonomy. Where genuine suspicion is formed, the referral pack is submitted directly to the entity MLRO and is not subject to management approval. The Head of TM or Deputy may conduct a quality review before submission; any disagreement with the analyst's assessment is documented and both views are submitted to the MLRO together.
Responsibilities
Conduct complex investigations on escalated alerts: full transaction history review, source of funds and wealth analysis, beneficial ownership checks, open-source intelligence gathering, and cross-entity pattern analysis
Prepare high-quality SAR/STR narratives and supporting evidence packs to a standard suitable for entity MLRO review and regulatory filing, in accordance with regulatory timeframes and internal quality standards
Make independent disposition decisions on the most complex alerts, documenting rationale to an auditable standard — for the highest-risk alert categories, dispositions are subject to QC sampling and senior review
Perform background checks and contextual research on counterparties and entities linked to alerts using public and subscription databases
Maintain clear audit trails ensuring all investigative steps, conclusions, and rationale are accurately captured in the case management system
Liaise with entity MLROs on SAR filings, responding to queries and providing supplementary evidence where required
Liaise with external counsel and regulators where required, under the direction of the Head of TM
Mentor L1 and L2 analysts on investigation techniques and complex typology recognition
Support thematic reviews of specific client segments, typologies, or products as directed by the Head of TM or QA and Governance
Proactively identify process improvements and suggest control enhancements to strengthen detection and reporting capability
Requirments
Minimum four years in financial crime investigation, transaction monitoring, or AML/CTF compliance, with at least two years conducting complex investigations and drafting SARs/SMRs/STRs
Experience working in or with CFD brokers, forex brokers, investment firms, or fintech platforms offering leveraged trading products
Demonstrated exposure to end-to-end TM investigation, alert disposition, and SAR/STR preparation within a regulated financial services environment
Bachelor's degree in Finance, Economics, Law, Business, or a related field
Strong analytical and investigative mindset with the ability to interpret complex transactional datasets across multiple accounts and entities
Excellent drafting and case-writing skills — SAR narratives must be clear, factual, well-structured, and defensible
Sound understanding of AML/CTF regulations, ML/TF typologies, and red-flag indicators relevant to online trading platforms, including deposit-withdrawal cycling, structuring, trade-based laundering, deliberate loss, and geographic and identity anomalies
Independent decision-making on complex cases with the ability to distinguish genuine suspicious activity from unusual but explainable client behaviour
High attention to detail, organisation, and accountability in documentation
Risk-based mindset — this role produces the team's most consequential written output and is not a process-following exercise
Desirable: ICA Certificate or Diploma in AML or Financial Crime, CAMS, or equivalent
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the InfoSec team
The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence.
About the role
We are building the next generation of enterprise Identity and Access Management at Affirm. This role combines hands-on IAM operations, automation, and production software engineering to make identity services more reliable, scalable, and easier to operate.
You will help run core access lifecycle processes, troubleshoot production issues, and automate repetitive work. You will also build and maintain backend services, APIs, and integrations that connect identity platforms with internal systems.
Software engineering is a must-have. You will work primarily with SailPoint and enterprise identity integrations, with CIAM-adjacent Auth0 work where enterprise systems intersect with customer identity. This is a strong opportunity for an engineer who wants to develop deep IAM expertise without stepping away from hands-on coding.
What you’ll do
Run and improve IAM operations, including access lifecycle work, requests, certifications, and issue resolution
Automate repetitive processes with scripts, services, and workflow improvements
Build and maintain production backend software, APIs, tests, and integrations
Connect SailPoint and workforce identity events with internal systems
Build a paved path that enables Affirm employees to create modern internal tools with Auth0
Partner with Security, IT, and Engineering on secure, auditable changes
Maintain runbooks, operational metrics, and escalation support
Example problems you may work on:
Fixing a provisioning workflow and adding monitoring or retries
Reconciling access between source systems and SailPoint
Building an API integration for identity lifecycle events
Creating reusable Auth0 patterns, tooling, and documentation for internal applications
What we look for
2+ years of software engineering experience or equivalent internship/co-op experience with strong projects
Ability to write, test, and operate production-quality backend code in Python or a similar language
Strong foundations in APIs, debugging, logging, error handling, and distributed systems
Experience with GitHub, CI/CD, testing, and code review
Comfort owning operational work and troubleshooting production issues
Familiarity with cloud environments; AWS preferred
Strong written communication and documentation skills
Nice to Have
Exposure to IAM, IGA, SSO, SAML, OIDC, SCIM, RBAC, or identity governance
Experience with SailPoint, Auth0, Okta, OneLogin, or similar platforms
Experience with Terraform or other infrastructure-as-code tools
Familiarity with audit or compliance environments
Base Pay Grade - L
Equity Grade - Canada 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $133,000 - $183,000 $CAD.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is a Subject Matter Experts focused on ISO and quality management for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
.
This position is contingent upon contract award.
Responsibilities
Lead documentation and international
standards
activities.
Apply ISO
expertise
to quality management, service delivery, and continuous improvement.
Identify
and solve problems affecting quality, efficiency, mission support, and compliance.
Develop or review complex technical documentation and support Lean Six Sigma methods.
Qualifications
Minimum
10 specific years of relevant experience.
Master’s degree in a related field, or 16 years of relevant experience.
ISO credential and Lean Six Sigma certification.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$121,000
—
$175,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is seeking one Executive Officer to provide executive leadership and oversee program performance
for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This individual will act as the management authority over the contractor’s tasks and staffing portfolio and will ensure execution of assigned duties across the client’s offices.
This position is contingent upon contract award.
Responsibilities
Serve as the contractor’s executive leader and authorized interface with the Contracting Officer, Contracting Officer’s Representative, government management, and customer representatives.
Oversee the full headquarters services program and its staffing portfolio.
Develop and implement strategic plans aligned with the client’s mission and goals.
Lead program staff and day-to-day operations, with emphasis on efficiency, risk management, innovation, and quality management.
Qualifications
Minimum
eight years of specific program management experience focused on risk management, innovation, and quality management systems.
Master’s degree in a related field, or 12 years of relevant experience.
Current Project Management Professional (PMP) certification.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$111,000
—
$161,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is seeking a Deputy Program Manager to support contract leadership and day-to-day execution for
the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT)
. This individual will help manage personnel, schedules, risks, quality, and stakeholder coordination across headquarters support activities.
This position is contingent upon contract award.
Responsibilities
Support the Executive Officer and Program Manager in overseeing contract performance and staffing.
Coordinate work planning, schedules, task execution, quality control, and risk mitigation.
Supervise and guide contractor personnel and help resolve performance or workflow issues.
Maintain clear communication with government stakeholders and support continuous improvement.
Qualifications
Minimum five years of relevant program or project management experience.
Master’s degree in a related field, or 12 years of relevant experience.
Current PMP certification.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$74,000
—
$124,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis Professional Services (Dexis) is seeking Program Managers to lead contractor staff and support successful execution of headquarters operations for the U.S. Department of State’s Bureau of Consular Affairs, Passport Services Directorate (CA/PPT). These positions will manage work from initiation through completion while
maintaining
schedule, budget, quality, staffing, and stakeholder coordination.
This position is contingent upon contract award.
Responsibilities
Plan, execute, monitor, and close assigned work while
maintaining
schedule, budget, and quality standards.
Apply quality management systems and ISO 9001 principles to service delivery.
Identify
risks and develop mitigation strategies.
Coordinate with cross-functional teams, clients, and stakeholders to define
objectives
and deliverables.
Assign staff schedules, review work discrepancies, supervise personnel, and communicate organizational policies and goals.
Lead continuous
service-delivery
improvement and innovation.
Qualifications
Minimum
eight years of specific experience as a Program Manager.
Master’s degree in a related field, or 12 years of relevant experience.
Current PMP certification.
Must hold an active SECRET personnel security clearance issued by DCSA prior to contract performance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$111,000
—
$161,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
Mistral AI's corporate legal team is looking for a Legal Support Specialist - Corporate to join our growing legal function in Paris. This is a newly created role designed to centralize and streamline the administrative backbone of our corporate legal operations as we scale internationally.
This is a high-autonomy role. You will own several critical workstreams end-to-end — from KYC and entity housekeeping to cap table management and contract administration — and you will be expected to exercise sound judgment, escalate when needed, and drive automation wherever possible.
WHAT YOU'LL DO
1. Cap Table & Share Register
Own the cap table across different systems with rigor and precision. Record all share movements — issuances, transfers, ESOP/BSPCE, funding rounds. Maintain the legal share register and reconcile against articles, shareholders' agreements, and board minutes. Produce cap table extracts, shareholder lists, and ownership reports for KYC, audit, board packs, and investors — always under NDA and with judgment on what can be disclosed. Strong Excel skills (pivot tables, lookups, reconciliation) are essential.
2. Entity Management, Corporate Formalities & Notarisation
Handle entity creation from incorporation to corporate maintenance across jurisdictions (SAS, Inc, Ltd, Pte, GmbH, etc.) with confidentiality and attention to detail. Manage the annual formalities calendar, board/shareholder minutes, resolutions, powers of attorney, and the entity housekeeping file for each group company. Coordinate notarial formalities — share transfers, capital changes, statutory modifications, pledges. Handle apostilles, legalisation, and certified translations for documents used abroad via the Legal Vision Platform. Maintain up-to-date KYC packs for each entity: Kbis, articles, directors, beneficial ownership, administrative certificates. Respond to inbound KYC requests from banks, clients, and investors. Log every formalité for a complete and auditable record.
3. Insurance & Document Management
Manage insurance policies, certificates (COIs), and the renewal calendar. Handle COI requests by checking them against contractual requirements and following up with brokers. Keep a register of policies and claims. File and archive documents with naming conventions and versioning in our document management tools. Manage e-signatures (DocuSign). Maintain the contract register with expiry dates and notice periods. Provide up-to-date insurance certificates and policy summaries as part of KYC documentation for each entity.
4. Procurement Contracts
First-level review of NDAs, order forms, and simple SOWs against Mistral templates, flagging deviations for escalation. Version comparison and clean redlines. Understand the procurement policy to know when legal review is mandatory. Coordinate with Procurement, business teams, and Finance to move deals to signature. Complete supplier onboarding questionnaires (anti-bribery, sanctions, ESG, security) and supplier portals (Ariba, Coupa) as part of the vendor KYC process. Comfortable with tools like Ironclad, Notion, and Slack; keen to automate and reduce manual work.
WHAT YOU BRING
- 5+ years of experience in a legal field, with a strong preference for corporate law (M&A, banking, funds, or large corporate groups).
- Proven experience with KYC processes, questionnaires, and administrative certificates.
- Strong understanding of confidentiality and the judgment to know what can and cannot be shared externally.
- Hands-on experience with cap table management tools (Ledgy, Axiocap) or share register administration.
- Exposure to procurement contract review and vendor onboarding.
- Fluent in English and French (both written and spoken). Additional languages are a plus.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken Securities is the U.S. Broker Dealer entity of Kraken. The Senior Compliance Associate will support the existing CCO to ensure the Broker Dealer stays in compliance with all applicable FINRA, SEC and state regulations.
THE OPPORTUNITY
- Assist in the execution of the Broker Dealer compliance and risk assessment programs. Compliance, testing, monitoring, surveillance and adherence to all other relevant and applicable laws and regulations.
- Overseeing, addressing and remediating daily flags in KYC, CIP, Suitability, PEP, Sanctions while assisting in identifying policy and procedural enhancements and maintaining awareness of company goals, regulatory developments and industry trends while testing the effectiveness of controls.
- Oversee and update the written supervisory procedures, surveillance program, testing programs, and the employee education programs including reviewing and addressing concerns from compliance testing results.
- Monitor and challenge the reporting, escalation, and timely remediation of issues, deficiencies, or regulatory matters regarding compliance risk management. Complaint handling and monthly, quarterly and other ongoing reporting/ handling.
- Prepare and coordinate with department leadership in creating the Annual CEO Certification report as specified in FINRA Rule 3130 as well other annual requirements.
- Assists with assessment of external regulatory activity and changes in laws and regulations impacting Marketing.
- Oversee the review of all marketing and sales material and communications (including social content). Administer and manage the compliance reviews of the electronic communications surveillance process to ensure the vendor platform is being used in an effective and efficient way as needed. Further ensuring all required written communications are being retained, from all sources used by the firm.
- Support HR and other business departments by onboarding new hires and ensuring that questionnaires and attestations are obtained in a reasonable time frame. Performing required functions such as U-4, fingerprinting, disclosures, OBAs, PAD, onboarding training, etc.
- Support compliance program enhancements in response to evolving regulatory requirements and business changes. Participating in firm responses to regulatory examinations, audits and inquiries.
WHAT YOU BRING
- Series 7 and 24 qualifications and the ability to obtain others quickly.
- Minimum of 5 years proven experience in a retail fintech Broker Dealer compliance department and working with regulators.
- Comprehensive understanding of applicable laws, regulations and requirements, including industry practices.
- Previous experience implementing a Broker Dealer compliance program.
- Ability to think intuitively and strategically.
- Problem solver and quick thinker.
- Ability to negotiate and collaborate with others, adapt to change, make difficult decisions, and accept challenging assignments.
- Ability to work independently and manage multiple complex projects simultaneously.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Chișinău
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Reponsibilities:
Recommend actions to meet budget targets and identify opportunities to make optimal use of company resources.
Prepare accurate monthly P&L and C&F projections and support the company’s budgeting and forecasting processes.
Analyze actual financial performance against budget and forecasts, identify key variances, risks, and opportunities, and provide actionable recommendations.
Monitor costs, identify optimization opportunities, and contribute to cost-control initiatives across the business.
Support month-end and year-end closing processes, ensuring accuracy and completeness of financial data.
Maintain high standards of financial reporting and transaction control, ensuring data quality and consistency.
Analyze existing business and financial processes and identify opportunities for process improvement and automation.
Develop financial models, business cases, and valuations to support new projects and investment decisions.
Prepare financial analysis and insights to support data-driven management decisions.
Qualifications:
Strong analytical and problem-solving skills with the ability to work with large amounts of financial data.
Strong numerical skills and attention to detail.
Ability to interpret financial results, identify trends, and translate data into clear business insights and recommendations.
Highly organized, proactive, and results-oriented approach to work.
Solid understanding of P&L, Cash Flow, budgeting, forecasting, and variance analysis.
Experience in financial controlling, FP&A, management accounting, or a similar finance role.
Experience in a large manufacturing or international company would be a strong advantage.
Advanced Microsoft Excel skills, including Power Pivot, Power Query, and PivotTables.
Practical experience with Power BI for financial analysis and reporting.
English level: B2+
We offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
Location: Brussels, Belgium
Workplace: hybrid
Location:
Any MSF office*
Contract:
Permanent contract at 100%
Starting date:
01.12.2026
Deadline to apply:
The position will close once a suitable candidate has been selected
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
I. MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
II. POSITION BACKGROUND
Coordination and Source of Product Information (SPINCO) was created to maintain consistency in the choice of medical and non-medical articles between MSF sections in order to improve MSF interventions, while considering field realities.
SPINCO is the driver for effective collaboration across the movement to deliver a central source of trusted product information that enables continuous process improvements. SPINCO contributes to MSF’s social mission by enabling improvements in field operations through the provision of product information to all layers of the organization. This enables product quality and visibility for better quality of care, enables assortment management, improvement in supply chain performance and increases overall interoperability whilst reducing duplication of effort. SPINCO’s core role is coordinating the expression of the demand of articles (medical and non-medical) and ensuring it is properly translated for supply whose role is to fulfil that demand.
In 2018, UniQuality was implemented as the unique central quality assurance database of MSF, containing the quality assured drugs, medical devices and specialised food validated for use in MSF projects. It is used by the MSF International Pharmacist Network, International Specialised Foods Network, and International Medical Devices/In-vitro Diagnostics Network, and Supply Centres to allow access to the most up-to-date validated product-manufacturer information.
In 2022, the UniMed project was launched to connect UniQuality to the supply centres’ ERP systems and automate the dissemination of the information regarding medicines and specialized food, to ensure the accuracy and consistency of quality review information. This position will support the completion of UniQuality for Medical Devices and IVDs in preparation of the linkage of both systems for this category of products as well.
In 2024 the Medical Device Repository, a SharePoint library for regulatory, quality and technical documents, went live to facilitate importation procedures with a direct access for field teams, and to keep product validation documentation after assessment by IO and ESC QA referents.
In 2025, the NexSpin project was launched to replace the existing solutions including UniQuality and the MD repository by a new Product Information Management System aiming at improving operational efficiency, user experience and user interface. This requires cleaning of the existing solutions, providing input to the NexSpin team as key users and being involved in the implementation phase scheduled in 2027.
Medical Device UniQuality & Unidata Product Information Specialist open-end position (100%).
III. PLACE IN THE ORGANISATION
The person reports to the SPINCO Product Information Specialists Coordinator with a functional reporting line to the Deputy Quality Assurance coordinator for Medical Devices.
The person will closely coordinate with the Data-Owners in the International QA MD Coordination team and the European Supply Centres.
IV. OBJECTIVES OF THE POSITION
This position is focused on Medical Devices (MD). The objective of the position is to ensure that information related to Entities and Quality Review in UniQuality and the MD Repository is complete, accurate and available for the relevant MSF stakeholders. By guaranteeing the compliance with Quality Assurance processes, the Uniquality Data Steward’s role is to safeguard the quality of information in UniQuality and the MD repository, as well as the consistency between both tools.
They will act as primary point of contact for all stakeholders in case of questions about rules or non-conformity of information contained in UniQuality. They will develop a plan to gradually introduce a data quality and reporting plan to ensure that trust is maintained.
The Unidata Product Information Specialist role contributes to MSF social mission by ensuring the availability of trusted, standardized, and high-quality product information. This role supports field operations, supply chain performance, and interoperability through centralized data stewardship, product portfolio management, and collaboration with diverse stakeholders.
V. MAIN RESPONSIBILITIES
A. UniQuality Data Steward
1. Management of Entities in UniQuality:
Currently close to 1300 MD international entities in UQ
Create, validate and update MD entities according to the relevant SOP, more specifically:
Create new entities upon request of ESCs QA referents and Spinco data stewards (creation of a new article code), by verifying the availability of documents in the MD Repository for manufacturers not existing in UQ
Support the update/cleaning of the ESC database of entities.
Approve the entities for MD International purchase by checking for completeness of data in relevant public database, e.g. Eudamed, FDA registration, Conformity Assessment Bodies database for ISO certificates
Update the entities (name / address) according to new supplier information received from ESC and by regularly checking public database
2. Management of ISO certificates
Close to 1000 ISO certificates in the MD repository
Search for online information: manufacturer’s website, Conformity Assessment Bodies and Accreditation Bodies database
Ensure that information related to ISO certificates in UQ and in the MD Repository are updated and consistent, especially for entities associated to quality reviews.
Request updated documentation to the ESC referents or regulatory assistants.
Update the list of the certification bodies in UQ and the related information: NB number, accreditation, link to online directories for certificates verification
3. MD Repository
Currently around 9000 documents in total, will grow as quality reviews are completed
Ensure that the rules set for the uploading and tagging of regulatory and quality documentation in the MD repository are followed by all stakeholders, i.e., IO MD QA Coordination, supply centers QA referents and regulatory assistants, RA Pharma, and field users.
Check regularly recently uploaded documents: naming of file is correct, tagging is completed, certificates information in UQ (ISO and EU/CE certificate) is updated, duplicates are removed
Assist the end-users with practical use of the MD Repository and report issues to the helpdesk if needed.
4. Eudamed
Follow up the use of the different modules in Eudamed: changes of activities, new documentation and information available. Inform the QA referents of changes.
Train the different groups (ESC QA referents, intersection pharmacists) in the practical use of Eudamed.
Liaise with the Spinco development team for the possibilities to link with Eudamed in Uniquality
5. General UniQuality / MD Repository
Propose improvements and updates of SOP for UniQuality and the MD Repository as necessary, in collaboration with the product owners and in agreement with the main stakeholders
Propose an action plan to review and improve the quality of information aligned with the needs and work capacity of the stakeholders.
Implement an annual report/control on data quality of UniQuality and the MD repository by defining the quality criteria and setting the KPI in collaboration with the MD QA coordination
Train new UniQuality / MD Repository users by developing e-learning tools, and organizing training sessions in collaboration with the UQ product owner
B. Unidata Product Information specialist
1. Product Information Management
Monitor, evaluate, and process requests for new, modified, or removed products in alignment with MSF guidelines, protocols and standards.
Consolidate and validate information on product description, quality, pricing, field testing, and maintenance requirements for approval by the Medical Directors' platform.
Ensure product availability and suitability for field use by collaborating with QA teams, buyers, and regional hubs.
Owns the data product lifecycle and technical specifications
Ensures the product meets user needs and use cases
Prioritises improvements and manages changes over time
2. Harmonization and Interoperability
Collaborate with intersectional platforms, supply centres and field operations to standardize products across MSF operations.
Facilitate resource sharing and intersectional field operations by ensuring product harmonization.
Promote responsible use of product data to balance efficiency, cost, and humanitarian mission.
3. Data Stewardship
Ensure and maintain the high quality of product information in terms of accuracy, validity, consistency, completeness, uniqueness and accessibility of product information in the UniData tool, MSF central article database.
Ensure UniData serves as the single source of truth for downstream systems (e.g., ERP, UniQuality, order tools).
Govern the central database and ensure compliance with regulatory standards (e.g., EU norms, ISO standards, IATA transport regulations).
Promote consistency and usability by maintaining aligned definitions (Knowledge database, KPIs) and making data fit for decision-making.
Support continuous improvement by identifying data issues, proposing enhancements, and acting as a bridge between technical team and IT
4. Data ownership: accessibility and visibility
Responsible and accountable for the accessibility and visibility of product information
Publish product information on accessible platforms (web, intranet, offline tools) for global MSF staff.
Act as the focal point for central database governance and user support.
5. Process Design and Improvement
Responsible and accountable for data governance: how product information is defined, created and used
Design, implement, and enhance processes related to data requirements, product codification, and multilingual labelling.
Pushing data governance by setting the direction and objectives
Actively promoting improved data governance practices (RACI).
Ensure product information data supports reliable operational & strategic decision-making
Publish annual summaries of medical product changes and updates to MSF catalogues.
Publish monthly reports on medial product changes for the ESC referents and medical referents of the OC/OD’s
Develop policies, guidelines, and training materials for approximately 1,700 database users.
6. Collaboration and Stakeholder Engagement
Work closely with MSF field staff, headquarters, Quality Assurance teams, tactical buyers and intersectional platforms to ensure product standardization and quality of product information.
Participate in international projects with NGOs and UN sectors, such as emergency health kits and medical device nomenclature initiatives.
VI. SAFEGUARDING RESPONSIBILITIES OF THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it to protect others.
Master’s degree in scientific, engineering, pharmacy or paramedical sciences
Detail-oriented, meticulous and organized for data entry/modification in database is essential
Computer & analytical skills, including MS Excel are essential
Knowlegde of Medical Devices regulatory environment (MDR/IVDR) and ISO standards is a plus
Proficiency in English (both speaking and writing) and knowledge of French
MSF field or Supply experience in a medical position is an asset
Fast learner, able to adapt quickly to a changing environment
Customer oriented, resilient, with good people and communication skills
Self-motivated, with an interest in problem solving
Excellent time management skills, with the ability to prioritise and multi-task depending on the needs.
Technical writing capacities.
Only shortlisted candidates will be contacted.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings
Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings
About the Role
As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You’ll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Define Program Roadmaps:
Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks.
Partner for Impact:
Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes.
Drive Stakeholder Engagement:
Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact.
Manage Risk & Issue Resolution:
Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders.
Lead Operational Excellence:
Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance.
Own Change End-to-End:
Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Collaborate on Experience Improvements:
Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
7+ years of experience in program management or product operations, preferably within large-scale or global operations.
3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $128,000 - $188,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings
Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings
About the Role
As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You’ll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Define Program Roadmaps:
Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks.
Partner for Impact:
Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes.
Drive Stakeholder Engagement:
Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact.
Manage Risk & Issue Resolution:
Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders.
Lead Operational Excellence:
Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance.
Own Change End-to-End:
Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Collaborate on Experience Improvements:
Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
7+ years of experience in program management or product operations, preferably within large-scale or global operations.
3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
What we look for
7+ years of experience in program management or product operations, preferably within large-scale or global operations including 2+ years of experience at a fintech or financial institution
3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Base Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
seniorOakland, California, United States, AMER
seniorUnited States, Remote
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ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance