Location: United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
You own the data foundation behind how CX Operations understands its performance and how it connects to the broader Fanatics ecosystem. As the Staff Analyst for Ops Ecosystem Analytics, you design and build the architecture, models, and operating standards that make CX Ops ecosystem data in Snowflake trustworthy, scalable, and usable by cross-functional teams, leaders, and by the AI agents we're building on top of it.
This is a hands-on technical role with broad influence. You take raw tables from across the business and turn them into clean, documented, tested models that the rest of the team builds on. You work side by side with Data & Analytics Engineering as well as Strategy teams. You set the SQL and data-modeling bar for the Ops Analytics team without managing anyone. You tell the story of what the data says, regularly presenting to senior leadership and translating architecture decisions and analytical findings into impact they can act on.
We are building toward an AI-first way of operating, and this role is central to it. The right person is technically sharp, relentlessly detail-oriented, and curious about both what the data is saying and how AI changes the way we find and act on answers. You move fast, own ambiguous problems, and hold yourself to a high bar without being told to.
What You'll Do
Data architecture and operations environment
Own the architecture of CX Ops ecosystem data in Snowflake, including schema design, data layers, access patterns, and the operating model that keeps it reliable as it scales.
Decide how ecosystem Ops data should be structured, owned, and governed, and drive alignment with necessary teams, like Data Engineering, on those decisions.
Consolidate overlapping or one-off datasets into shared, well-governed sources of truth, and set naming and documentation conventions.
Define and track data quality standards for Ops ecosystem data.
Build alerting on critical metrics as needed so issues are caught before they reach leadership reporting.
dbt and analytics engineering
Turn raw cross-domain tables into clean, tested, reusable dbt models that the whole team can build on.
Own the team's core models and introduce data tests, code review practices, and modeling standards that catch issues before they reach stakeholders.
Review teammates' SQL, models, and dashboards for correctness, performance, and readability, and coach analysts on best practices.
Replace manual, one-off data pulls with automated, always-on solutions.
Analytical work and insights
Lead complex, cross-functional analyses from an ambiguous business problem through scoping, analysis, and a decision-ready recommendation, without formal authority over contributors.
Diagnose root causes rather than symptoms, and surface trends, anomalies, and risks without waiting to be asked.
Support scenario analysis and impact sizing for product initiatives, operational changes, and staffing decisions.
Set the standard for publication-ready dashboards and reporting, with clearly defined KPIs and documented assumptions.
Communication and influence
Present findings, architecture decisions, and impact to Ops and senior leadership. Take a high-uncertainty situation and communicate what you know, what you don't, and what you recommend.
Build the narrative around the data so stakeholders understand not just what the numbers say but what to do about them.
Mentor and support analysts across the team through standards, reviews, and knowledge sharing.
AI enablement
Make sure agents are built on validated, trusted data foundations, and contribute the data models and evaluation rigor they need before they move to build.
Track the performance of deployed agents against Ops goals.
Bring a point of view on where AI can be trusted in analytical workflows and where human judgment needs to stay in the loop.
Required Qualifications
5+ years in analytics, analytics engineering, business intelligence, or strategic operations.
Advanced, hands-on SQL.
You write, QA, and optimize complex queries and set the standard others are held to. This role includes a live, on-screen technical exercise.
Strong dbt experience.
You have designed model layers, written tests, and made sound architectural decisions, not just maintained existing models.
Demonstrated experience designing or owning a data environment in a cloud data warehouse (Snowflake preferred), including schema design, governance, and data quality.
Experience working closely with data or analytics engineering teams to turn raw data into production-ready models.
Strong executive communication. You have presented analysis and recommendations to senior leaders and can defend your methodology under scrutiny.
Experience owning complex, cross-functional projects end to end.
Experience building dashboards in Sigma, Tableau, or a comparable tool.
High attention to detail. You catch data quality issues before they surface in leadership reporting.
Comfortable in fast-paced, ambiguous environments with shifting priorities.
Preferred Qualifications
Experience supporting AI/ML workflows, agent builds, or automation initiatives.
Python or a similar scripting language for data manipulation and automation.
Familiarity with operational KPIs across customer support, fraud, payments, or workforce management.
Experience in gaming, fintech, or sports, or another operationally intensive, high-volume environment.
Bachelor's degree in Analytics, Computer Science, Statistics, Economics, or a related field.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$160,000
—
$200,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
PointClickCare is searching for a Principal Application Engineer who will lead application development by writing and rigorously defending production-grade application code and configurations on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across the ESA teams. This role requires mastery in all areas of application development from design to implementation, to monitoring best practices while mentoring and coaching other team members and delivering both business and technical objectives through ambiguity, uncertainty and complex situations. The Principal Application Engineer will support strategic transformational projects, complex enhancements and lead root cause analysis for high-complexity incidents, ensuring long-term fixes and system resilience improvements. They will also oversee vendor engagements where necessary to ensure that they deliver quality technical solutions following the best industry-leading engineering practices.
To succeed as a Principal Application Engineer at PointClickCare, you need to be highly creative, accountable, collaborative and passionate. You are the Subject Matter Expert (SME) for core applications like Salesforce, NetSuite, Billing Platform., etc. meaning you have mastered the skills well enough to teach them. You are enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. You’re not afraid to dive into uncharted technical territory and get your own hands dirty while supporting and driving delivery of complex features through a dedicated team. You’re also eager to learn and teach knowledge that drives the team forward and are excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed
Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture
Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript,
SuiteScript
, Python, etc.) and
connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc.
Build test automation regression suites and coach the broader team on how to set up test automations in Copado
Embed and Build AI workflows and agents to realize business value delivered faster
Coach and hold vendors accountable to our best practices and milestone deliverables
Automate high complexity tasks through appropriate tools and scripting and provide guidance on test automations
Analyze and debug systems and perform validation and verification testing in a test-driven manner
Be a coach/mentor for all engineers, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution
Take ownership of enterprise-wide initiatives to modernize application architectures, improve system integrations, and reduce technical debt.
Partner with cross-functional teams to drive standardization of development frameworks, automation tools, and DevOps best practices across the organization
Exercise independent judgement in methods, techniques and evaluation criteria for obtaining results and solving complex problems
Champion the adoption of AI and automation tools, leading experimentation and integration of AI agents to optimize development and operational workflows
Be the back-up for your manager when necessary to oversee the team’s successful delivery
Perform other tasks and duties as assigned
Qualifications we are looking for:
Bonus points for:
Solid experience working on a SaaS product
Deep experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
Deep experience with AWS, Azure, or other cloud platforms.
Deep experience with Service-Oriented Architecture (SOA) and SaaS product development
Working experience of SAML, OAuth, and OpenID Connect for authentication and authorization
Working experience of SQL
Working experience with on-call responsibilities for production-grade systems.
Solid understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $135,300-169,100+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CANADA locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Summary
PointClickCare is searching for a Principal Application Engineer who will lead application development by writing and rigorously defending production-grade application code and configurations on a regular basis, while also encouraging and optimizing the daily execution of technical excellence across the ESA teams. This role requires mastery in all areas of application development from design to implementation, to monitoring best practices while mentoring and coaching other team members and delivering both business and technical objectives through ambiguity, uncertainty and complex situations. The Principal Application Engineer will support strategic transformational projects, complex enhancements and lead root cause analysis for high-complexity incidents, ensuring long-term fixes and system resilience improvements. They will also oversee vendor engagements where necessary to ensure that they deliver quality technical solutions following the best industry-leading engineering practices.
To succeed as a Principal Application Engineer at PointClickCare, you need to be highly creative, accountable, collaborative and passionate. You are the Subject Matter Expert (SME) for core applications like Salesforce, NetSuite, Billing Platform., etc. meaning you have mastered the skills well enough to teach them. You are enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. You’re not afraid to dive into uncharted technical territory and get your own hands dirty while supporting and driving delivery of complex features through a dedicated team. You’re also eager to learn and teach knowledge that drives the team forward and are excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
Be the go-to Subject Matter Expert (SME) and internal expert for relevant applications (Salesforce, NetSuite, Billing Platform, etc.) for senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute high complexity tasks in the application development life cycle with quality and speed
Collaborate with business stakeholders to understand strategic objectives and translate them into scalable technical solutions while driving simplified solution architecture
Develop complex tools and applications by producing clean, efficient code in the relevant application (Salesforce, NetSuite, Billing Platform, etc.) and languages (Apex, JavaScript,
SuiteScript
, Python, etc.) and
connected or integrated apps like Kantata, Conga, Gainsight, Qualtrics, Gong, TaskRay, Adobe, Quip, etc.
Build test automation regression suites and coach the broader team on how to set up test automations in Copado
Embed and Build AI workflows and agents to realize business value delivered faster
Coach and hold vendors accountable to our best practices and milestone deliverables
Automate high complexity tasks through appropriate tools and scripting and provide guidance on test automations
Analyze and debug systems and perform validation and verification testing in a test-driven manner
Be a coach/mentor for all engineers, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution
Take ownership of enterprise-wide initiatives to modernize application architectures, improve system integrations, and reduce technical debt.
Partner with cross-functional teams to drive standardization of development frameworks, automation tools, and DevOps best practices across the organization
Exercise independent judgement in methods, techniques and evaluation criteria for obtaining results and solving complex problems
Champion the adoption of AI and automation tools, leading experimentation and integration of AI agents to optimize development and operational workflows
Be the back-up for your manager when necessary to oversee the team’s successful delivery
Perform other tasks and duties as assigned
Qualifications we are looking for:
Bonus points for:
Solid experience working on a SaaS product
Deep experience with Salesforce Lightning Design System (SLDS) or other UI frameworks like React, Vue.js, or Angular
Deep experience with AWS, Azure, or other cloud platforms.
Deep experience with Service-Oriented Architecture (SOA) and SaaS product development
Working experience of SAML, OAuth, and OpenID Connect for authentication and authorization
Working experience of SQL
Working experience with on-call responsibilities for production-grade systems.
Solid understanding how to solve the dysfunctions of a team (trust, conflict, commitment, accountability and team results)
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The USD base salary range for this position is $179,300-224,100+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process
Location: Brazil
Workplace: Remote
Location: Remote (LATAM)
Employment Type: Full-time Contractor
ABOUT THE CLIENT
A fast-growing, creator-powered social and monetization platform empowering creators, artists, and brands to engage their audiences, monetize digital content, and build direct, high-value fan relationships. We operate at the intersection of consumer social, digital media, creator monetization, and agentic AI.
THE MISSION
Turn creator and user needs into focused product decisions that improve activation, retention, engagement, and creator earnings.
THE ROLE
The product brings content, community, and monetization together across mobile and web. The Product Manager will own discovery, prioritization, and outcome measurement for an agreed product area, connecting user problems to measurable business outcomes.
You’ll align Design, Engineering, and Operations around clear priorities, thoughtful tradeoffs, and results the team can measure.
WHAT YOU’LL ACHIEVE IN 12–18 MONTHS
- Build and deliver a prioritized roadmap grounded in user evidence and agreed business goals.
- Improve activation and retention across owned journeys, measured against established cohort baselines.
- Improve creator monetization or engagement while maintaining product safety and quality.
- Establish reliable measurement, ongoing user discovery, and consistent post-launch learning.
WHAT YOU’LL DO
- Talk with creators and users, analyze product behavior and support trends, and identify the problems worth solving.
- Own roadmap and backlog priorities; partner with Design and Engineering to define requirements, success measures, and acceptance criteria.
- Coordinate scope, dependencies, experiments, and launches; communicate tradeoffs and account for safety and accessibility.
- Partner with the team on instrumentation, evaluate funnel and cohort results, and use post-launch evidence to iterate, expand, or stop work.
WHAT YOU’LL BRING
- 4+ years of product management experience, including ownership of shipped consumer digital products and measurable outcomes.
- Strong discovery, prioritization, and requirements-writing skills, with the ability to influence stakeholders without direct authority.
- Experience using product analytics, funnels, cohorts, and experiments; SQL or equivalent analytical fluency is preferred.
- Technical fluency in mobile and web products, APIs, and delivery tradeoffs, with a track record of effective partnership with Design and Engineering.
- Sound judgment in balancing growth, revenue, user trust, and safety.
- Experience with social, creator, or subscription products is preferred.
WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 90 DAYS
Days 1–30: Build a thorough understanding of the product, interview the CEO to understand the product vision, speak with creators and users, and map key journeys and baseline metrics.
Days 31–60: Validate a priority problem and align with stakeholders on scope, success measures, and priorities.
Days 61–90: Launch an improvement or experiment, assess the results, and recommend next steps.
REPORTING AND PARTNERSHIPS
This is an individual contributor role reporting to the Head of Product. You’ll partner closely with Design, Engineering, Analytics, Operations, and business leaders.
WHY JOIN
Help shape experiences that enable creators to earn and communities to connect, with ownership from discovery through measurable results.
JOIN US AND ENJOY THESE PERKS!
- Competitive Salary: Earn a USD salary that matches your skills and experience.
- Paid Time Off: Generous PTO to support your work-life balance and recharge.
- Health Insurance Subsidy: Financial assistance to support your healthcare coverage.
- Annual Salary Reviews: Structured annual evaluations to recognize and reward performance.
- Paid Training & Certifications: Continuous support for professional growth and upskilling.
Ready to put your puzzle-solving skills to the test? Join our team today!
LinkedIn: Puzzle
Instagram: @puzzle.tech http://puzzle.tech_
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You will join the Trust and Safety team, within the security division at GitLab. Your role will be coordinating and owning cross functional fraud and abuse prevention workstreams for trust and safety. This role will focus on coordinating with T&S engineers to understand fraud and abuse trends and work cross functionally with Engineering, Product and other peer teams to improve defenses. A successful person in this role is able to understand technical requirements and problems and convert them into business requirements and coordinate with engineering and product teams to implement improved defenses.
What you’ll do
Be the connection between T&S, Engineering, Product, Legal, Finance and other teams to build, track, and drive cross functional fraud and abuse mitigation through to completion.
Turn abuse and fraud trends into proposed defense measures and work with stakeholders to gain buy-in, and drive projects to completion through cross functional leadership.
Have an ownership mindset and bias for action to keep GitLab secure.
Turn abuse trends into prioritized, cost-quantified requirements and business cases that product teams can act on.
Leverage AI to build early identification and triage of fraud and abuse risks across GitLab.
Partner with Finance and Billing on fraud prevention controls, including payment fraud, chargebacks, and account verification.
Define metrics for abuse and fraud exposure, and report program status, costs, and outcomes to security and business leadership.
Identify, triage and prioritize Safety & Trust abuse campaigns and operational work and ensure high-impact incidents are escalated
What you’ll bring
5+ years in technical program management, security program management, or trust & safety, fraud, or risk operations, including hands-on experience with fraud or abuse at a SaaS, platform, marketplace, or payments company.
A track record of driving cross-functional fixes to completion without direct authority over the teams doing the work.
Working knowledge of common fraud and abuse patterns, such as account takeover, free-tier and trial abuse, payment fraud and card testing, bot signups, and spam and phishing.
Technical fluency with web applications, APIs, identity and authentication, and billing or subscription systems, enough to discuss implementation tradeoffs with engineers.
Clear, concise written communication suited to an all-remote, asynchronous environment.
Sound judgment balancing fraud and abuse risk against friction for legitimate users and customers.
About the team
Trust and Safety is the team tasked with preventing, preventing and responding to abuse across GitLab SaaS platforms. T&S builds and maintains systems designed to detect and prevent fraud and abuse with the goal of keeping the cost of abuse low across GitLab SaaS platforms. T&S works closely with peer teams within Security Operations as well as teams across engineering and product to identify, build defenses, remediate and respond to abuse.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$190,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Responsibilities:
— Translate the broader airport strategy into a prioritised expansion plan based on market potential, coverage gaps, and clear business cases
— Build a repeatable market-entry playbook incorporating market feedback and lessons from execution
— Originate, negotiate, and close partnerships with airport transfer operators supported by compelling and tailored commercial propositions
— Build senior relationships with operators, airports, airport authorities, and relevant local partners to unlock market access and growth
— Coordinate internal teams through contracting, integration, launch, and ramp-up
— Own post-launch commercial performance, identify gaps, and drive corrective actions
Requirements:
— 2-3 years at a top-tier consulting firm, or 3-5 years in sales, business development, or a commercial role at a high-growth tech company
— Proven track record of taking ownership of a commercial area and growing it
— Ability to navigate product complexity and translate it into a compelling sales narrative; experience as a tech BD or sales engineer with full commercial cycle ownership is a strong signal
— Experience in a tech company, marketplace, or platform business is a strong advantage; B2B sales experience is a plus
— Background in consulting or experience at a high-growth tech platform or fast-scaling startup
— Self-driven, independent, and resourceful with ability to thrive with full ownership and minimal guidance
— Ability to collaborate well in a matrixed environment
— Excellent negotiation, communication, and interpersonal skills
— Fluent in English (spoken and written); additional European language such as French or German is a big plus
Benefits:
— Make a global impact by shaping how millions discover and book ground transportation worldwide
— Own your work with responsibility from day one and see direct impact
— Work with modern, efficient tech stack and industry leaders including Booking.com, Google Maps, Amtrak, Deutsche Bahn, Renfe, and SNCF
— Join an international team offering challenge, support, and inspiration
— Flexible and remote-friendly working options, relocation opportunities, and room to grow
Workplace: Berlin & Hybrid or Europe & Remote
ГибридBerlin; Enjoy flexible and remote-friendly working options, relocation opportunities, and plenty of room to grow
Location: Remote-Pennsylvania; Remote-Florida; Remote-Kansas; Remote-Missouri; Remote-Georgia; Remote-Texas
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Industry Strategic Engagement Executive (SEE) is a senior industry leader responsible for defining industry strategy and point-of-view, structuring and authoring repeatable commercial plays, influencing product direction, accelerating strategic deals, and enabling consistent execution.
This is not a direct quota-carrying sales role, nor a product management role. Success is measured by clarity, repeatability, executive credibility, and measurable impact on growth.
WHAT YOU'LL DO AT UIPATH
- Set and refresh industry strategy to direct plays, partner focus, and investment priorities.
- Establish a clear, defensible industry POV that anchors executive conversations and GTM motions.
- Create reusable GTM content aligned to POV and prioritized plays.
- Enable scalable, repeatable execution across the full go-to-market field.
- Ensure product and solution direction reflects real industry requirements and growth opportunities.
- Accelerate strategic deals and strengthen executive trust through industry credibility.
- Build market credibility, executive interest, and industry authority for UiPath; along with driving demand generation through content and marketing oversight and fostering customer community engagement.
WHAT YOU'LL BRING TO THE TEAM
- 10+ years of experience focused on: B2B software, consulting, product marketing, or sales enablement
- Solid understanding of workflows and strong written/verbal communication skills
- Comfort with AI & automation concepts and ability to translate technical ideas into business value
- Proven project management skills with ability to juggle multiple deliverables and meet deadlines
- Bachelor's degree or equivalent experience
Nice-to-Have Skills
- Experience creating sales enablement content such as battlecards and discovery guides
- Familiarity with Salesforce and content hubs like Highspot
- Exposure to partner ecosystems and co-marketing/co-sell motions
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Greenwich, Connecticut, United States; New York, New York, United States
About the Role
iCapital is looking for an AVP level candidate to join its growing Research and Education team. The role will focus on conducting due diligence on Private Capital funds and author thorough due diligence reports that are offered to our clients. This individual should have strong knowledge of industry trends in private equity, private credit, and/or real estate and real assets.
Responsibilities
Conduct investment and operational due diligence on private capital managers identified for inclusion on the firm’s platform.
Prepare clear and comprehensive due diligence reports on managers, including qualitative and quantitative factors.
Stay informed of investment opportunities and be able to successfully communicate information to the investment team.
Source new managers, perform initial screening, and identify managers for further consideration.
Assist with maintaining a pipeline of investment ideas that are in market or coming to market over a 12-month period and lead the effort in creating market maps for each major strategy.
Prepare marketing and education materials on various products and strategies for clients of the firm.
Create and maintain pitchbooks, private market research pieces, and other team collateral/output.
Over time, present investment merits of current products in the market as well as current trends in the private capital investing to clients.
Qualifications
5-7 years of experience in financial services; with 2+ years of experience conducting due diligence on private capital managers, preferably for a top-tier investment consultant, large institutional LP (pension fund/endowment), or fund of funds
Previous experience with fund manager evaluation as primary responsibility
Previous experience in the wealth channel supporting RIA firms and family offices would be a plus
Demonstrated qualitative and quantitative analytical skills
Strong written and verbal communication skills; comfortable presenting in front of senior professionals in the industry
Able to work independently
The base salary range for this role is $135,000 to $165,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The tax team sits inside Finance and looks after Wealthsimple's own corporate tax position. We're deliberately building out specialist tax functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the indirect tax lane. The team is small, the entity group isn't, and we're putting in place the review and documentation discipline that investor-grade reporting depends on. If you'd rather set a technical standard than inherit one, this is a good moment to join.
In this role you'll be responsible for:
- Manage the end-to-end indirect tax compliance (GST/HST, QST, PST) across all applicable jurisdictions, ensuring accuracy and compliance with statutory deadlines
- Support month-end and quarter-end close, including review of tax accruals, account reconciliations, forecasts and variance analysis
- Manage multi-jurisdictional tax registrations and nexus monitoring, adapting to fast expansions into new product lines and geographic markets
- Manage relationships with external tax authorities, including preparation of audit responses and correspondence with CRA and provincial agencies
- Monitor indirect tax legislative and regulatory developments and assess the impact on the organization
- Maintain and improve internal controls, tax policies, and compliance procedures
- Collaborate with Finance and technology teams to ensure accurate tax coding and support systems and process improvements, including AI automation initiatives
- Identify and pursue ITC and ITR recovery opportunities; conduct risk assessments to surface and remediate material exposures
- Provide indirect tax research and advisory support on new business initiatives, including product launches and corporate transactions
Skills you'll bring:
- CPA designation required; completion of the CPA In-Depth GST/HST Program or equivalent indirect tax training preferred
- 5–7 years of indirect tax experience, with exposure to both public accounting and public company industry environments preferred
- Strong technical knowledge of Canadian indirect tax regimes including GST/HST, QST, PST, RST
- Practical experience with financial institution (FI) and Selected Listed Financial Institution (SLFI) indirect tax rules, including the Special Attribution Method (SAM), is required
- Solid understanding of cross-border and imported supply rules
- Excellent tax technical and research skills, with the ability to balance commercial objectives and tax risk exposures
- Proficient with tax software, ERP systems and AI technology (e.g. Netsuite, Claude)
- Strong analytical, organizational, and problem-solving skills
- Detail-oriented and communicates well
- Corporate income tax knowledge is an asset
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT ALCHEMY
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
THE ROLE
We're looking for a hands-on IT leader to build and run the business systems that help Alchemy work. You'll own enterprise applications and their integrations, manage and develop the IT team, and help teams across the company redesign how they work with AI.
This is a player-coach role. You'll configure applications, write integrations, debug workflows, and ship automations yourself. You'll also set priorities, coach engineers, manage performance, and keep day-to-day IT service dependable.
You'll identify recurring manual processes, build automations or agent workflows, and decide which steps need human review. You'll deploy and test those systems and teach the team to maintain them.
WHAT YOU WILL DO
- Own business applications. Lead technical administration and improvement of Salesforce and connected sales tools, People Ops systems such as Rippling and ChartHop, and other business applications as priorities require. Partner with business owners on configuration, data quality, permissions, and technical escalations.
- Build across systems. Write and maintain API integrations, scripts, and workflows that connect applications, reconcile data, and automate employee and business processes. Own testing, monitoring, failure recovery, and documentation.
- Redesign work around AI. Partner with Sales, People Ops, Recruiting, Finance, and Legal to identify workflows worth rebuilding. Deliver agents and automations that can gather context, carry out authorized steps, verify results, and escalate exceptions to the right person.
- Manage the team. Set priorities and expectations, run regular feedback and development conversations, hire, and manage performance. Balance service coverage with project work and make clear tradeoffs when demand exceeds capacity.
- Raise the team's AI capability. Build alongside engineers, review their work, and turn successful approaches into shared tools, skills, and runbooks. Make AI-assisted building and verification part of how the team delivers work.
- Keep IT service reliable. Oversee support quality, onboarding and offboarding, escalations, and operational coverage with the engineers responsible for service desk, identity, endpoints, and office technology. Jump into difficult issues when needed.
- Make automation safe to operate. Partner with Security on least-privilege access, sensitive-data handling, audit trails, and approval boundaries. Use explicit approvals for high-impact actions and provide a way to stop or roll back failed automation.
- Own the application roadmap and spend. Evaluate tools, manage vendor relationships and renewals, and bring application expertise in-house where it improves service or cost. Measure improvements through reliability, turnaround time, manual work removed, and adoption by the teams served.
WHAT WE ARE LOOKING FOR
- Deep hands-on experience administering enterprise SaaS applications and building integrations; strong Salesforce experience and the ability to learn unfamiliar business systems.
- Experience managing technical staff, including coaching, prioritization, hiring, and performance management. You're comfortable staying close to implementation.
- Ability to build and debug with APIs, scripting, and workflow platforms such as n8n or Okta Workflows, with sound practices for testing and production changes.
- Evidence of shipping AI-enabled workflows that other people use. You can explain what you delegated to AI, what you verified, where it failed, and how you improved it.
- Experience helping a team adopt new tools and working practices, including supporting people with different starting skill levels.
- Strong judgment about identity, access, employee data, and business-critical changes. You know when deterministic automation or a human decision is the better choice.
- Ability to translate business needs into technical work, explain tradeoffs, and follow through on operational details.
HELPFUL EXPERIENCE
- Supporting People Ops, Recruiting, Finance, or Legal applications alongside sales systems.
- Employee lifecycle automation, identity integrations, and IT service management.
- Building agent integrations, reusable skills, or evaluation suites with an internal AI platform.
WHAT SUCCESS LOOKS LIKE
- Business systems have clear technical ownership.
- The IT team delivers dependable support and application improvements, with fewer recurring manual tasks.
- Teams across the company use workflows you've helped build, and your engineers can extend and operate them without depending on you for every change.
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🚅 Commuter Benefits
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: New York; San Francisco
Workplace: Hybrid
ABOUT ALCHEMY
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
THE ROLE
We're looking for a Security Operations Engineer to improve how Alchemy detects threats, investigates incidents, and reduces operational security risk. This is a hands-on individual-contributor role with no people-management responsibilities.
You'll investigate suspicious activity and build the systems that make the next investigation faster and more reliable. AI-assisted engineering and investigation should be part of your daily work: connecting evidence, developing detections, building response workflows, and checking the results against source data.
You'll also help the team get better at this work. Through shared tooling, code review, pairing, and practical documentation, you'll give teammates capabilities they can use independently.
WHAT YOU WILL DO
- Detect and investigate threats. Triage alerts, hunt for suspicious activity, and investigate across cloud infrastructure, corporate systems, identity, endpoints, and production environments. Establish what happened from evidence and communicate uncertainty clearly.
- Engineer detection coverage. Build and tune detections, onboard useful telemetry, and maintain reliable log pipelines. Test rules against representative attacks and benign activity; address missing coverage and noisy alerts.
- Respond to incidents. Participate in the security on-call rotation and incident response, including scoping, containment, recovery, and post-incident improvements. Preserve evidence and coordinate changes with system owners.
- Build AI-assisted security workflows. Automate evidence collection, alert enrichment, investigation timelines, and response preparation. Connect agents to approved tools and data sources so they can complete bounded tasks with traceable results.
- Verify before trusting. Evaluate AI-assisted workflows against known cases and adversarial inputs. Require evidence for conclusions, test false-positive and missed-threat behavior, and keep human approval for disruptive containment actions.
- Reduce operational exposure. Partner with Infrastructure and IT on vulnerability remediation, cloud and host hardening, identity controls, and attack-surface monitoring. Prioritize findings by exposure and impact, then verify remediation.
- Help secure agent operations. Work with platform and product-security partners on operational controls for agent identities, credentials, tool access, and audit logging. Investigate misuse and build detections for suspicious agent behavior.
- Improve how the team works. Share reusable code, investigation skills, runbooks, and evaluation cases. Pair with teammates, review automation, and teach approaches they can apply to their own investigations.
- Measure defensive outcomes. Track detection coverage, alert quality, investigation effort, response time, and remediation progress. Use those measures to decide what to improve next.
WHAT WE ARE LOOKING FOR
- Hands-on security operations experience spanning detection engineering, threat hunting, and incident response.
- Strong scripting and software-building ability, especially Python; experience with APIs, version control, tests, and operating automation in production.
- Experience with a SIEM such as Panther, Splunk, or an equivalent platform, including detection logic and log analysis.
- Working knowledge of cloud security, identity, endpoint telemetry, networking, and Linux systems. Ability to investigate across system boundaries.
- Evidence of building and using AI-assisted tools in security or adjacent engineering work. You can show how you validate outputs, handle failures, and protect sensitive information.
- Sound incident judgment: you can separate a hypothesis from a finding, preserve evidence, and choose when to escalate or contain.
- A record of making teammates more effective through tools, mentoring, code review, or documentation, without needing management authority.
- Clear written communication and the willingness to own both urgent investigations and the follow-through that prevents repeat incidents.
HELPFUL EXPERIENCE
- AWS, Kubernetes, bare-metal infrastructure, detection-as-code, or SOAR workflows.
- Digital forensics, threat intelligence, or testing detections through attack simulation.
- Securing AI agents and tool integrations, including prompt injection, credential misuse, and data-exfiltration risks.
- Blockchain infrastructure or other environments with sensitive keys and high-impact production systems.
WHAT SUCCESS LOOKS LIKE
- Investigations reach evidence-backed conclusions faster. Detection coverage improves, repeat noise declines, and remediation is verified. The team adopts tools and workflows you've built, with clear limits on what agents may do and a tested path for handling failures.
BENEFITS & PERKS
🏥 Private Health Insurance
💪 Gym Reimbursement
🚅 Commuter Benefits
🌴 Flexible Time Off
🥙 In-Office Group Meals
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
🎧 Books & Audiobook subscription with Bookster https://landing.bookster.ro/
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11625
Patient Relations & Administrative Virtual Assistant
Independent Contractor – CPT-11625 Patient Relations & Administrative Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Texas-based men's health clinic operating under the GameDay Men's Health brand is seeking a dependable Business Support VA to manage patient communication, warm-lead follow-up, appointment confirmations, billing follow-up, and recurring administrative workflows.
The company provides cash-pay men's health services, including testosterone and weight-loss treatments. The VA will help reduce the administrative workload currently handled by clinical staff, ensuring prospective and existing patients receive timely communication and that important follow-ups are completed.
The ideal candidate has excellent communication skills, a strong customer-service background, and the ability to build rapport with patients while maintaining accurate records and consistent follow-through.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Patient Communication & Lead Follow-Up
Answer incoming calls and respond to routine patient inquiries
Contact warm leads who have submitted inquiries through the website or advertising
Explain available services, pricing information, and appointment options using approved guidance
Schedule initial consultations and appointments for interested prospective patients
Follow up with new and existing patients regarding outstanding questions or next steps
Escalate clinical or treatment-related questions to authorized medical staff
Appointment & Patient Coordination
Confirm upcoming appointments and patient attendance
Follow up on incomplete intake forms and required documentation
Coordinate appointment changes and reminders
Contact existing patients regarding routine treatment-related follow-ups as directed
Maintain accurate notes and communication records
Help ensure patients receive timely and professional service
Billing & Administrative Support
Follow up with patients regarding past-due invoices and outstanding payments
Track payment statuses and flag unresolved billing issues
Update patient census records as new patients enroll
Maintain accurate active and inactive patient classifications
Keep patient information and administrative records organized
Provide routine updates to clinic management regarding outstanding tasks and follow-ups
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Strong phone-based customer-service experience required
Excellent spoken and written English required
Warm-lead follow-up experience strongly preferred
Administrative or patient-coordination experience preferred
Healthcare, medical-office, or wellness-industry experience is a plus
CRM or patient-management system experience preferred
Billing follow-up or accounts-receivable experience is a plus
Strong data-entry and record-management skills required
Ability to maintain patient confidentiality and follow applicable privacy procedures required
HIPAA certification required
IDEAL CANDIDATE PROFILE
Warm, confident, and professional communicator
Strong customer-service and rapport-building skills
Comfortable discussing routine services and appointment options
Highly organized and detail-oriented
Proactive with follow-up and patient communication
Dependable with recurring administrative responsibilities
Comfortable learning healthcare-specific processes and terminology
Able to work independently while supporting clinical staff
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
CRM / Patient Management Systems – Client Training Provided
Phone / VoIP Communication Platforms
Email & Calendar Platforms
Microsoft Office / Google Workspace
Patient Scheduling & Billing Systems
Work Schedule
Contracted Hours per Week: 32 Hours
Scheduled Working Days: Tuesday–Friday (Part-time weekend availability is A Plus)
Daily Working Time: 8 hours/day during clinic operating hours – Exact Schedule TBD CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 32 hours/week
Daily Working Time: 8 hours/day during clinic operating hours – Exact Schedule TBD CST
Scheduled Working Days: Tuesday–Friday (Part-time weekend availability is A Plus)
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near-native English accent required); Bilingual English/Spanish candidates will be considered as well
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Lanham, MD
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
1.
Patient Identification and Documentation:
·
Greet patients and visitors courteously and professionally.
·
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
·
Update demographics per legal identification.
·
Verify the information on armbands before placing them on patients.
·
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
·
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.
2.
Patient Registration and Insurance Verification:
·
Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
·
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
·
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
·
Scan all required documents into patient records and place HAR notes on accounts when necessary.
·
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.
3.
Regulatory Compliance and Customer Service:
·
Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
·
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.
4. Appointment Scheduling:
·
Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
·
Verify insurance coverage and obtain pre-authorizations as needed.
5. Financial Communication:
·
Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
·
Make referrals to Charity Care and Medical Assistance when needed.
6. Workflow Management:
·
Answer and direct incoming and external calls promptly.
·
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
·
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
7. Meeting and Training Participation:
·
Attend departmental staff meetings or watch videos when absent.
·
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
·
Read and respond to emails during each shift.
8. Adherence to Policies:
·
Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
·
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.
9. Additional Responsibilities:
·
Perform other duties as assigned by the Director, Manager, or Supervisor.
Experience/Education/Certification Requirements:
High school diploma or equivalent.
0–11 months of
direct
Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
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We’re looking for a Legal Counsel, Employment to lead employment, labour, and health and safety legal matters at Verda as we scale. * Act as the primary legal advisor on employment and labour law matters across all Verda jurisdictions, including Finland, US, UK, Germany, and other operating countries.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio's next Staff Mobile Software Engineer for Stytch, where you'll shape the next generation of identity and fraud prevention products.
About the job
We are currently building our talent pipeline with qualified candidates for future openings in this position. This position is needed to help scale Stytch’s core identity and fraud products as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity and fraud prevention experiences. You’ll build mobile SDK products that power authentication, fraud detection and prevention as well as emerging agentic identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact customer-facing features, and evolve our platform for Twilio’s scale. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale.
Responsibilities
In this role, you’ll:
Build and own the mobile SDKs for Stytch’s identity and fraud detection platforms on Twilio—go deep on device internals for complex signal collection to improve identification of bad actors and ship new SDK surfaces powering core authentication flows, including agenting and non-human identity use cases.
Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features.
Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives.
Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship.
Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers.
Improve production quality and resilience through strong observability, incident response and remediation.
Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture.
Qualifications:
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6+ years of professional mobile engineering experience, with deep experience in designing, building and maintaining mobile applications.
Android development experience, fluent in Kotlin or Java.
Expertise in mobile development ecosystems, frameworks, 3rd party libraries.
Deep understanding of software engineering best practices, including monitoring, observability, and building maintainable systems.
Experience making high-impact technical decisions and leading technical initiatives.
A proven track record of driving technical excellence while keeping customer needs at the center of your work.
Deep understanding of software engineering best practices, including monitoring, observability, and building for the long term.
Exceptional communication and collaboration skills, with the ability to influence and align stakeholders.
Bachelor’s degree in Computer Science or related industry experience.
Excellent written and verbal communication skills.
Schedule: ability to work non-standard, on-call rotation weekend and holiday hours.
Desired
iOS development experience.
Familiarity with Kotlin Multiplatform, C/C++, Swift or Go.
Experience building developer tools or SDKs.
Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life.
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$160,320 - $200,400.00
Target Bonus Percentage 10%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, USA
Workplace: remote
Job Title:
Principal Product Manager, Revenue Cycle Management
Location:
USA - Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Team Overview:
The Revenue Cycle Management team is rebuilding the foundational capabilities that support financial workflows across PointClickCare, including the financial record, census, payer management, and transaction processing. The team partners closely with Engineering, User Experience, Technical Writing, platform product teams, Legal, Compliance, Marketing, Sales, Customer Success, Support, customers, and industry partners to create connected, accurate data foundations that enable workflow automation and financial intelligence.
Key Responsibilities:
As Principal Product Manager, Revenue Cycle Management, you will own the strategy, roadmap, and outcomes for the RCM portfolio in senior care. You will lead the ground-up rebuild of foundational capabilities, translate deep customer insight into solutions, and guide complex products from discovery through delivery. You will connect product strategy to measurable customer and business outcomes, optimize time to value and return on investment, and evangelize the roadmap with executive stakeholders and customers.
Key Responsibilities:
Own the RCM problem space, product strategy, multi-year roadmap, and measurable outcomes for the financial record, census, payer management, and transaction foundations.
Build investment cases, quantify expected return, define success metrics, make prioritization trade-offs explicit, and adjust plans based on customer insight and performance data.
Represent current and future users by conducting qualitative and quantitative discovery, analyzing revenue cycle workflows, and identifying upstream opportunities across census, payer changes, referrals, and prior authorizations.
Partner with Engineering, User Experience, Technical Writers, and product teams using agile practices and Design Thinking to turn ambiguous, high-impact problems into valuable, feasible increments.
Define the connected data foundation needed for financial intelligence and workflow automation, and use AI tools responsibly to accelerate research, documentation, analysis, and prototyping in a healthcare environment.
Drive adoption and go-to-market success with Marketing, Sales, Customer Success, Support, and other partners, including positioning, launch readiness, training, packaging and pricing input, and adoption tracking.
Inspire, energize, and align cross-functional teams around a clear product vision and customer outcomes.
Required Skills & Experience:
10+ years of product management or product ownership experience, with a track record of shipping software that customers adopt and value.
Bachelor’s degree or higher in business, computer science, or a healthcare-related field, or equivalent experience
Health tech experience, ideally involving financial or revenue cycle workflows. Prior RCM experience is not required.
Experience owning or significantly shaping a foundational capability, data domain, or shared system used by multiple products or teams, combined with customer-facing product experience.
Strong discovery skills across interviews, workflow analysis, usage data, and experimentation, with evidence that direct customer insight has shaped roadmap decisions.
Experience owning a roadmap and defending prioritization decisions, including decisions about what not to build.
Ability to work with engineers on data, integration, and migration trade-offs and explain the customer impact of technical decisions.
Hands-on experience using AI tools to improve work quality, speed, or outcomes, with sound judgment regarding accuracy, data privacy, and compliance.
Curiosity, a willingness to challenge the status quo, and the ability to navigate ambiguity in a complex, fast-paced environment.
Excellent written and verbal communication skills, with the ability to simplify complex topics for customers, engineers, and executives.
Preferred Experience:
Familiarity with financial transactions, ledger or billing data, census, payer changes, referrals, or prior authorization data.
Experience with platform product management or close partnership with a platform team.
Experience in a health technology SaaS business.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is
$155,900 - $194,900
+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Fond du Lac, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as an Administrative Assistant can change yours.
As an Administrative Assistant, you will provide day-to-day administrative support under supervision in our Aviation Department. The Administrative Assistant position must have strong attention to detail and maintain confidentiality at all times. Critical for success are the abilities to multitask, prioritize and, project a professional image.
Key Responsibilities:
Monthly processing of our American Express charges. Look up who the charges belong to and enter information into an Excel spreadsheet.
Monthly processing of our rental direct bills. Look up who the charges belong to and enter information into an Excel spreadsheet.
Access invoices for specific jobs for billing. Upload invoices as requested for specific jobs.
Request and complete credit card authorizations as needed for travelers that do not have company credit cards for charges.
Complete expense reports on a monthly basis.
Assist with other needs as they arise.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You are organized and professional
You relish new challenges and evolving technology
You enjoy collaborating and communicating with your teammates
You deliver exemplary customer service through interactions with others
What it takes:
High school diploma or GED, 0 to 3 years of related administrative experience, or an equivalent combination of education and experience.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools is a plus.
Exceptional organizational and time-management skills, with strong attention to detail.
Excellent verbal and written communication skills.
Ability to multitask and prioritize workloads in a fast-paced environment.
Strong problem-solving skills and a proactive approach to tackling challenges.
A high level of professionalism and discretion in handling confidential information.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote
About the Company
In the coming decades, our world needs far more critical minerals including copper, lithium, and cobalt, to build electric infrastructure, vehicles, data centers, and electronics. The mining industry is making 10x fewer discoveries per dollar spent on exploration compared to 30 years ago because the easy-to-find, near surface deposits have largely been discovered.
KoBold is the leading scientific mineral exploration, mine development, and technology development company. Our goal is to turn mineral exploration into a repeatable science to discover the minerals the world needs—by integrating artificial intelligence, human intelligence, and new technology. Our multidisciplinary teams of data scientists, engineers, and geologists work together to build data systems, design new sensors, and establish industry-leading workflows to develop and test subsurface predictions on our exploration projects.
Our first discovery, Mingomba, is a high-grade copper deposit in Zambia, found after spending materially less than industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge and cutting edge technology, we are developing Mingomba into a world class project that has safer and more predictable outcomes for ourselves, partners, and communities. It is expected to create thousands of good jobs for generations.
KoBold runs exploration programs in eight countries, all with the potential for another discovery.
KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and strategic natural resources companies BHP and Mitsubishi.
About the Role
This role will be responsible for creating technical and scientific content for internal and external audiences (such as investors, government officials, the public) about KoBold’s projects, science, and technology. You will collaborate closely with KoBold’s leaders, exploration teams, and technology teams to understand deeply and communicate compelling stories effectively in written, video, and graphical formats.
We are seeking an analytically minded producer, who has a track-record of overseeing the production of scientific or technical content for a variety of audiences. Our ideal candidate brings a scientific or technical background, a strong track record in content creation, and hands-on video editing and animation skills. However, we encourage individuals with strong analytical and technical skills, alongside storytelling and writing skills, to apply even if you do not have video production experience.
Note: please submit a portfolio with your application that includes examples of past graphic, video, and any other scientific storytelling work relevant to this role.
Only applicants who submit a portfolio will be considered.
Responsibilities
Act as an in-house scientific producer, managing the creation of content including video, written works, and graphics to visually tell stories to a variety of audiences
Work closely with KoBold Metals’ leaders to identify high-priority story opportunities across KoBold
Interview scientists and geologists across KoBold Metals to understand their areas of expertise, and produce coherent narrative arcs about the innovative work KoBold is undertaking
Oversee video production tasks from pre-production through to post-production, including sourcing and managing vendors world-wide
Initiate and/or create (with support from our graphic design team) technical figures and graphics
Write, edit and provide feedback on written content, including reports, case studies, social media, and presentation scripts to tell scientific stories for investors and other external, and internal audiences
Work with and advise internal staff on their scientific presentations, to ensure they are informative and accessible
Travel to KoBold events and work sites to direct field shoots, scientific interactions and other activities to generate content about our field programs and operations
Qualifications
Ability to understand technical information and turn it into compelling stories for non-expert audiences. A strong communicator who enjoys working with colleagues across the company.
Strong writing and storytelling skills across a variety of formats, including social media
A proficient executor with a keen eye for design details and editorial judgment to decide what to cut, emphasize, or reframe
At least 5 years experience in a scientific or technical multimedia creation role for a public-facing brand or organization, or an equivalent combination of education and work experience.
(Preferred) Proficiency in industry-standard graphic design, video editing and/or video production tools such as Premiere Pro, After Effects, Descript, Illustrator, and Figma.
(Preferred) Experience in sourcing, hiring, and managing vendors for video; including filming, voiceover, and video editing/animation.
Intellectual curiosity and eagerness to learn about all aspects of mineral exploration, particularly in the geology domain. Enjoys constantly learning such that you are driving insights through using our tools in exploration and willing to work directly with geologists in the field.
Excitement about joining a fast-growing early-stage company, comfort with a dynamic work environment, and eagerness to take on an evolving range of responsibilities.
Keen not just to execute projects, but to figure out how to best achieve the business objectives of the company.
A valid passport and willingness to travel to observe our work at Mingomba (in Zambia) or at an exploration site around the world. Travel for this role typically does not exceed 5 trips per year.
KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status.
This position is Full-time.
The US base salary range for this full-time exempt position is USD$100k - 150k, plus equity and benefits including 401k matching.
Location: KoBold is a remote-first workplace. All candidates must be legally authorized to work in one of the following countries: United States, Canada, and UK.
ГибридMississauga, Ontario
УдалённоRemote - US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only