Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
In AI, proximity to customer reality is the moat. Even the best model doesn't run itself: it takes someone who gets close enough to a customer's business to make it work, and that closeness doesn't happen on its own.
That's where the
Forward Deployed Product Manager
comes in. You'll work directly with our biggest customers at the moments that matter most in their journey with Fin, whether that's proving out value in an evaluation, getting a deployment live, or expanding what's possible once it's working, and get them to real, measurable success with Fin faster than they'd get there on their own. What you learn with them feeds back into the product, so every customer after them gets there faster and better too.
This is a very novel role in the industry, still being shaped, and you'll help sharpen what great looks like at Fin: evolving the playbooks, and shaping how we win and deliver on our biggest, highest-stakes deals.
This is a high-ownership, high-visibility role for a PM who wants real time with customers and hands-on time with the product, and who's comfortable making progress before every answer is known.
What will I be doing?
Own outcomes for a portfolio of strategic customers deploying Fin.
Understand their business, their support operation, and their technical environment well enough that the deployment plan you propose earns trust immediately.
Run the full arc yourself.
Pitch and demo Fin, scope the solution, hands-on configure it (including custom development if required), and unblock whatever gets in the way, whether that's a product gap, a technical integration, or a cross-functional snag.
Be the AI expert in the room.
Customers should leave every conversation with you knowing more about how to get outstanding results from Fin.
Partner tightly with Sales, Success, and R&D
so each deployment feels like one team to the customer, not a relay race.
Turn what you learn in the field into product.
Bring specific, evidence-backed input, not just feature requests, to shape the roadmap.
Build the playbook as you go:
the deployment patterns, templates, and best practices that make the next ten deployments faster than the first.
Help define what Forward Deployed PM means at Fin
. It's a very novel role across the industry, still being shaped, and you'll help sharpen what it looks like here.
Success in this role looks like your customers thriving with Fin, and the product getting sharper because of what you learned from them. It's product management at its core, not solutions engineering, customer success, or professional services.
What skills do I need?
Experience:
No minimum years required. We care about impact, drive, and potential, evidenced through the skills below, not tenure.
Customer obsession:
Deep empathy paired with a bias for action. You're motivated by solving the real problem and delivering measurable results.
Communication & storytelling:
You can pitch Fin to a room of executives, then get into the technical weeds with their engineers, adjusting depth and tone without losing either audience.
Technical fluency:
You're able to talk to engineers and customers about modern tech stack, from APIs and SaaS infrastructure to LLMs and low-code tooling. You're comfortable onboarding a customer into more technical product setups.
Evidence-based thinking:
You use data, not anecdotes, to make the case for a deployment plan or a roadmap bet, and you're comfortable pulling and interpreting data (conversation logs, usage, CX metrics) to find the story.
Cross-functional influence:
You navigate organizational boundaries easily, and bring people together to get the best outcome for customers and Fin.
Comfort with ambiguity:
You thrive in fast-changing, undefined environments, switching fluidly between big-picture strategy and in-the-weeds execution.
Operational rigor:
Operational rigor: You're highly organized and structured, managing multiple deployments and priorities without becoming reactive, and you know when a moment calls for speed versus polish.
Even better if you have:
Experience building product for enterprise customers
Startup or B2B SaaS experience
Background in technical consulting, solutions engineering, or customer success
The base salary range for candidates within the San Francisco Bay Area is $199,800 - $222,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote - NA, APAC, EMEA
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for a Software Engineer to join our core engineering team and help us build the next generation of database infrastructure.
What's the job to be done?
You will advise and handle support requests from enterprise customers on the PlanetScale platform.
You will become a customer-facing subject-matter expert for enterprise customers on the PlanetScale platform.
You will identify product gaps in a customer-specific context and work with Technical Account Management, Engineering and Sales Engineering teams to prioritize and escalate them.
You will be part of an on call rotation for high priority issues.
These attributes best describe you…
You are comfortable in front of customers, empathetic but understanding when to push back to help customers become successful on their own.
You have excellent debugging and troubleshooting skills; with a mix of enough experience and intuition to zero in on root-causes for bugs that can leave others stumped.
You are comfortable stepping outside your comfort zone. Be it delving into unfamiliar code in Vitess, one of its dependencies, or a random MySQL connector, written in a language you may not know (yet!). Working with code as your main source of documentation doesn't fluster you, and you are happy to help add/correct it as necessary where it may be inaccurate.
You can operate independently, but you know when you are in too deep and need to ask for help.
You know how to work under pressure in times of urgency. We and our customers both take issues with their data platform seriously.
What you will need
Experience supporting production databases and applications, preferably at scale.
Experience with database internals and peformance tuning, specifically for PostgreSQL and MySQL databases
Working knowledge of Kubernetes.
Strong ability to communicate and deal directly with customers, whether in email, Slack, video conference, or in person.
What else will help you be successful
Knowledge of common application deployment platforms and frameworks. Eg Python, Go, Node, PHP
Experience with cloud platforms (AWS, GCP, Azure)
Knowledge of monitoring, observability, and debugging tools
Contributions to open-source projects, especially in the database or infrastructure space
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Software Engineer, you'll be at the core of building the platform that powers world-class apps used by hundreds of millions of users worldwide. PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Salary range:
US $120,000 - $200,000
Location: Office Based - Beijing, China
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We work with the world's most significant silicon companies - Intel, AMD, Nvidia, Mediatek, Qualcomm, Samsung and more - to optimize Ubuntu on their next-generation chips. We also work with OEMs and ODMs - Dell, HP, Lenovo, Advantech, ADLink and many more - to ensure that Ubuntu works perfectly on their hardware.
We are hiring a
Ubuntu Enablement Engineer
to represent Canonical with leading OEMs, ODMs, and silicon partners to deliver the best user experience of Ubuntu on partner hardware. Your work will improve Ubuntu for millions of users.
This fast-paced environment requires excellent time management, insightful debugging, critical thinking, problem-solving skills and deep knowledge of the Linux system.
Location:
This role will be office based in
Beijing, China
The role entails
Work closely with partners on platform bring up
Debug and prioritize issues, escalate to engineering teams where needed
Facilitate communication between Ubuntu, firmware and hardware engineering teams
Build and maintain working relationships with partners
Conduct root cause analysis, collect and organize details to reproduce and explain results
Provide fast response times and estimated timelines for resolving technical issues
Plan, build and deliver Ubuntu ecosystem technical training to Canonical's partners
Design and provide factory support during production preparation and run
Occasional international travel to the EU, USA, Taiwan and China
What we are looking for in you
Linux kernel, boot and system-level architecture skills
Linux debugging and resolution abilities
English written and verbal communication skills
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Ability to be productive in a globally distributed team
Good interpersonal skills for collaboration and customer engagements
Ability to learn fast to work on cutting edge technologies
Ability to travel internationally twice a year for company events up to two weeks long
Nice-to-have skills
Experience with system firmware, including UEFI, ACPI, DSDT, boot loaders, device firmware
Experience debugging power management on PCI ASPM, SATA ALPM, low power profiles
Experience in board design, bring up, and validation
Computer architecture knowledge of x86, ARM, RISC-V
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Sydney, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
1. Coaches
Bachelor’s/Master’s in Psychology, Coaching, Counselling, HR or related field
Certification with a recognised coaching body (e.g., ICF, ACA, PACFA coaching track)
1–3 years of coaching experience in wellbeing, workplace performance, or leadership coaching
2. Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Philippines
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Panama City, Panama
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: San José, Costa Rica
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Tegucigalpa, Honduras
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Santo Domingo, Dominican Republic
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Managua, Nicaragua
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: São Paulo, Brazil
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Caracas, Venezuela, Bolivarian Republic of
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Mexico City, Mexico
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Buenos Aires, Argentina
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Bogotá, Colombia
We are assisting a residential design firm based in the Bay Area, California, in identifying a reliable and experienced
Design Support Specialist
to collaborate on a range of U.S.-based residential projects. This role is focused exclusively on
SoftPlan
, and candidates must have prior experience using this software in a professional setting.
Key Responsibilities
Use
SoftPlan
daily to assist in the production of residential design deliverables.
Create and modify
floor plans, elevations, sections
, and
3D models
.
Generate
construction documents
and
print-ready drawing sets
directly from the model in real time using SoftPlan.
Collaborate directly with the client to meet project deadlines and quality expectations.
Follow clear instructions and produce high-quality work with minimal oversight.
Requirements
Proficiency in
SoftPlan
(this is the
ONLY
software used)
Prior experience in
U.S. residential design projects
.
Ability to work
independently
and manage tasks without frequent follow-ups.
Strong understanding of architectural drafting and construction documentation.
Familiarity with
SoftPlan Cloud
, and ability to work with tools like
Google Drive
or
Dropbox
for file sharing.
Good communication skills; comfort using
Zoom
or
Google Meet
. Willingness to use
Slack or Teams
if needed.
Fluency in English (B2 minimum)
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa
About OKX
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Trading Service team provides core order and position management system for the exchange. It is the backbone of our industry-leading trading product used by millions of users. Within this, the Trading Data sub-team takes ownership of trading and market data analytics. We constantly strive to push the limits of data-driven decision-making, empowering our global users with smarter insights. Our mission is to refine accuracy, reduce latency, and enhance the decision-making scope for our users, ensuring they stay ahead in an ever-evolving market.
Join our elite Trading Service team as a Senior Staff Software Engineer, where you will be working with an exceptional team to lead mission-critical, data-intensive projects that directly impact millions of users on their crypto investment journeys. You'll leverage your expertise to design and build data applications that provide distinguishable precision, speed, and insights. Additionally, you will play a key role in driving innovation for our data foundations, ensuring we deliver highly reliable and scalable solutions that meet the needs of a rapidly evolving market.
What You’ll Be Doing
Lead the design and development of high-performance, real-time, data-intensive applications for the trading domain
Leverage AI coding tools as part of your daily engineering workflow to accelerate delivery and code quality
Drive future-proof innovative data solutions to solve problems at scale
Lead projects with an Agile mindset, ensuring timely delivery and continuous improvement
Collaborate cross-functionally with product managers, Front End, QA and Infra engineers to get things done
Uphold best practices in code quality, performance optimization, and data management are upheld across the team
Mentor and support junior engineers, helping them grow their technical expertise
What We Look For In You
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field (or a strong STEM education background)
5 years of hands-on experience in the big data domain with a proven track record of solving complex data challenges
Demonstrated success in driving and delivering solutions to challenging data-related problems
Expertise in semi-structure data, data processing pipelines, data modeling, and OLAP solutions
A solid educational background in STEM (Science, Technology, Engineering, Mathematics), preferably Masters in Computer Science or above
Excellent logical thinking and problem-solving skills
A natural curiosity with the ability to navigate uncertainty and a keen attention to detail
Nice to Haves
Deep understanding of modern even-driven architecture
Experiences in search and recommendation systems
Familiarity and interests in cutting-edge data technologies like PolarDB, TiDB, Starrocks and Clickhouse etc
Experience of working with multi-region and multi-cultural teams is a plus
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About The Opportunity
OKX is seeking an experienced VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, market makers, and other VIP customer segments.
You will spearhead the overall strategy and product planning for the VIP product line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer retention and platform AUM (Assets Under Management).
What You'll Be Doing
Oversee the overall planning and iteration of OKX VIP-related products, including but not limited to VIP benefits systems, personalized campaigns, exclusive offerings, and customized customer services.
Collaborate closely with VIP sales, institutional account managers, and market-making teams to identify VIP customer needs and translate them into actionable product features.
Lead the design and optimization of VIP customer lifecycle management solutions to improve retention and engagement rates.
Coordinate cross-departmental collaboration, including R&D, design, operations, and risk control, to ensure timely and high-quality project delivery.
Monitor global market trends and industry developments to formulate localized product strategies that cater to VIP clients in different regions.
Leverage data analysis and customer feedback to continuously optimize user experience and drive platform trading volume and AUM growth.
Establish competitor analysis mechanisms to evaluate VIP service differentiators in the industry and enhance OKX’s competitive edge.
What We Look For In You
Bachelor’s degree or higher with 5+ years of product management or product strategy experience.
Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs.
Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products is preferred.
Strong cross-team communication and coordination skills, with systematic thinking and sharp user insights.
Proficiency in data analysis tools and data-driven decision-making.
Fluency in English and Chinese; Multi-market collaboration experience is a plus.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
seniorSan Francisco, California
УдалённоRemote - NA, APAC, EMEA
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