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Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Role Overview Backblaze is seeking a Director, Enterprise Systems & Architecture  to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business. This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale. The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time. Key Responsibilities Enterprise Architecture Strategy Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms. Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs). Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise. Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads. Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals. Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment. Systems Architecture & Integration Design Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms. Establish and enforce design standards, data contracts, and integration governance across all enterprise systems. Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals. Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem. Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes. Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture. Architecture Governance & Advisory Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership. Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes. Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders. Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions. Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs. Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers. Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates. Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards. Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes. Team Leadership & Vendor Governance Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction. Establish best practices for systems lifecycle management, change management, and project delivery. Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks. Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team. Qualifications Required 10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company. Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging. Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls. Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective. Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems. Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years. Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources. Experience designing integration architectures using event-driven, API-first, or middleware patterns. Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors. Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments. Preferred Proficiency with architecture and security frameworks to enable the responsible usage of AI Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level. Experience developing master data management (MDM) strategy and data governance frameworks. Experience managing analytics architecture and BI platforms such as Tableau. Salesforce and NetSuite certifications. Experience working in public or large enterprise technology environments with compliance and audit requirements. What We Offer Competitive compensation and equity package Full benefits including medical, dental, vision, and 401(k) with matching RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits A collaborative and transparent culture that supports a healthy work-life balance Pay Transparency To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials. The expected salary range for this role is $190,000 - $220,000. At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.

Location: San Francisco; Seattle; New York City; Toronto PERPLEXITY API PLATFORM Perplexity innovates at the frontier of AI infrastructure, search, and orchestration to serve the world's most discerning users. The Perplexity API Platform brings our technology to the world's most discerning developers. From exabyte-scale knowledge indexes to codegen-first agent runtimes, the building blocks behind Perplexity's applications are some of the most battle-tested AI systems in the industry. We believe these same building blocks can and should power the aspirations of builders everywhere. It's one thing to solve planet-scale retrieval, long-horizon orchestration, and other foundational AI challenges within a single product ecosystem. The true measure of success is to turn those solutions into elegant APIs that delight developers and agents alike. Our API Platform delivers frontier intelligence to thousands of customers: startups, trillion-dollar enterprises, U.S. and allied governments, and everyone in between. We've achieved incredible scale, yet we're just getting started. Join us to build tools for curious minds. ABOUT THIS ROLE Perplexity is seeking strong engineers with a passion for delivering frontier intelligence and infrastructure to developers. Our company builds technology that reshapes how people search, reason, and interact with the world around them. Week after week, we observe increasing demand for programmatic interfaces to that technology. The API Platform engineering team is charged with designing, implementing, and scaling these interfaces. As a member of our team, you'll work on an eclectic portfolio spanning distributed systems, performance optimization, agent orchestration, and frontier topics that often change with each passing month. Throughout this work, you'll prioritize great developer and agent experience alike. You'll also define technical strategy for how we scale to meet compounding growth exponentials (number of customers, agents per customer, compute/retrieval per agent, etc.). KEY RESPONSIBILITIES - Design, build, and operate mission-critical APIs that provide our customers the building blocks for frontier intelligence. - Own and evolve the API gateway and routing layer: authentication, authorization, rate limiting and quotas, usage metering, and request routing across heterogeneous upstream services. - Build the paved road for API services: standardized service scaffolding, container builds, CI/CD, Kubernetes and Helm deployment, and progressive rollouts with fast rollback, so a new API product goes from idea to production in days, not weeks. - Build API governance into the platform: contract-first schemas, breaking-change detection in CI, versioning and deprecation workflows, and SDKs and documentation generated from a single source of truth. - Unify cross-cutting capabilities (billing and usage, rate limiting, organization and identity settings, analytics and observability) so every API product gets them by default instead of rebuilding them. - Ensure low latency and high throughput through aggressive performance optimization (including on upstream systems). - Harden system security and reliability across heterogeneous compute environments, and operate what you build: SLOs, on-call, and incident response. - Collaborate across teams to bring novel frontier capabilities into the API Platform, and partner with infrastructure teams on compute, networking, secrets, and security. - Continually reimagine the customer needs of tomorrow (and the architectures to serve those needs), while faithfully serving the customer workloads of today. - Uphold engineering excellence through design reviews, code quality, and internal documentation. QUALIFICATIONS - 5+ years of backend engineering experience with Python, Go, or Rust, including significant time building platforms or infrastructure used by other engineering teams. - Strong understanding of high-traffic API design: schema evolution & versioning, idempotency, authentication patterns, rate limiting, and performance tuning. - Hands-on experience building and operating API gateways, reverse proxies, or routing layers: authentication and authorization, rate limiting and quotas, request routing, traffic shaping, and per-request observability. - Experience building API governance tooling: contract-first API design, breaking-change detection and API linting in CI, versioning and deprecation workflows, and SDKs and documentation generated from the contract. - Platform depth across the build and deploy path: you have owned CI/CD pipelines, container builds and base images, infrastructure as code, and progressive delivery (canary or blue-green) on a major cloud. - A track record of owning a platform end to end: identifying the need, designing it, aligning the teams that depend on it, shipping it, and operating it, while raising the engineering bar for the teams building on it. - Strong customer empathy and product sense, ensuring the APIs you build are ergonomic, well-documented, and easy to adopt for developers and agents alike. Strong plus: - Experience with modern AI APIs (including latency tuning, streaming, model orchestration, emerging technical standards). - Usage-based billing and metering systems, multi-tenant organization and identity models, and usage analytics pipelines. - Observability for API platforms: structured logging pipelines, metrics, tracing, and SLO tooling.

Location: San Francisco Workplace: OnSite ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for an experienced Executive Assistant to support our CRO and Head of Strategic Sales. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Sales organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You’ll partner closely with senior sales leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. RESPONSIBILITIES - Own complex calendar management for the CRO and Head of Strategic Sales, balancing shifting priorities while ensuring time is allocated intentionally - Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward - Support forward-looking calendar planning, coordinating recurring operating cadences including pipeline reviews, leadership meetings, QBRs, Sales All Hands, and other cross-functional forums - Partner with customers and external partners to coordinate executive meetings, visits, and other engagements - Support executive inbox management, helping prioritize communications, triage requests, and ensure timely follow-up - Coordinate domestic and international travel, including last-minute changes, for both leaders ensuring seamless logistics. - Support planning of team offsites, celebrations, and milestone recognition events, coordinating logistics end-to-end from venue, budget, and vendor coordination - Continuously improve how the Sales leadership team operates by identifying opportunities to make processes more efficient, scalable, and reliable REQUIREMENTS - 3-5+ years of experience supporting senior leaders (CRO, VP Sales, Head of Strategic Sales, or similar) in a high-growth technology company, venture capital or private equity firm, or professional services environment - You understand how revenue organizations operate and have experience supporting sales operating rhythms, pipeline and forecasting cycles, and fast-moving go-to-market teams - Exceptional organizational skills with the ability to manage multiple competing priorities without dropping details - Outstanding written and verbal communication skills, with strong judgment about when and how to communicate on behalf of executives - Demonstrated ability to coordinate complex cross-functional initiatives involving many stakeholders - Experience managing complex calendars, domestic and international travel, executive communications, and recurring operating cadences - Experience supporting team offsites, celebrations, and milestone events with strong attention to detail - Comfortable working with senior leaders, customers, prospects, candidates, and external partners with professionalism and executive presence - Proactive, resourceful, and highly autonomous. You anticipate needs before they become problems. - High attention to detail and a strong sense of ownership. You take pride in creating structure, improving processes, and ensuring nothing falls through the cracks. - Thrives in a high-growth environment where priorities change quickly and adaptability is essential. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco; New York City Workplace: Hybrid Perplexity is revolutionizing search. We are seeking a Writer to join our team and work closely with Growth, Enterprise, Support, and Product. You will lead our content strategy, development, and copywriting. We want to create a brand that — if you want to build the foundation of content from 0 to 1, have a passion for AI, and love writing, this role is for you. Responsibilities - Create exceptional and captivating content across Consumer and Enterprise use cases, including email copy, social media posts, in-product copy, support pages, FAQs, video scripts, case studies, white papers, outbound emails, onboarding guides, and blog posts - Develop a unique voice and tone for written content at Perplexity that drives word-of-mouth growth and builds an engaged following - Identify content opportunities and novel ways to engage with our user base by leveraging user generated content in Perplexity and testimonials across social media - Synthesize complex AI-related topics and feature releases into understandable and digestible copy for a non-technical audience - Manage content calendars for external communication across email, newsletter, and social media - Track content performance via Google Analytics and internal data; analyze and optimize engagement metrics of your content - Work closely with our Design and Brand teams to adhere to current guidelines Qualifications - 4+ years of content writing and strategy experience, ideally at a consumer technology brand - World-class writing, editing, and proofreading skills with a unique voice and tone - Extreme attention to detail paired without sacrificing fast-paced execution - 0-to-1 development of B2B content marketing, newsletters, blogs, and company content - Experience with international brands and multiple languages

Location: Riyadh Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Role Checkout.com http://Checkout.com is seeking a talented Senior Financial Partnerships Specialist in Riyadh to join the adventure and support our rapid growth and expansion in the Kingdom of Saudi Arabia. Working with a regional team, your main responsibility will be to manage and grow our partnerships with Acquiring Banks, APMs and card networks such as Visa, Mastercard and MADA. You will contribute to the development and execution of our strategy for such partnerships. Reporting to the Head of Financial Partnerships - MENA, the successful candidate will be able to handle multiple projects and partnerships autonomously, have sufficient payments knowledge and experience to do so, and have a hands-on approach necessary in a fast growing start-up like ours. This is a great opportunity to contribute, learn and grow working on a broad range of projects in building a world-class payments infrastructure. What You Will Be Doing - Manage commercial relationships with Acquiring Banks, APMs and grow Card Networks (including MADA) to develop and deliver market leading payment solutions for our merchants. - Drive expansion projects as required across geographies and payment methods in collaboration with a wider team. - Negotiate the most favorable operational and commercial outcomes for Checkout.com http://Checkout.com while balancing internal and external stakeholders - Ensure existing processes are followed and deliverables are met by both sides in a partnership. Design and develop new processes to scale those partnerships for growth, efficiency and performance improvement. - Collaborate effectively with various functions in the partner organization such as relationship management, business development, risk, compliance, product and operations across all levels. - Develop and execute a best-in-class partnership management model. Be the single point of contact internally and externally for assigned partnerships. - Use payments industry knowledge and experience to develop and execute strategies to support our growth with new products, services and market segments through partnerships. - Craft and implement win-win commercial agreements and go-to-market strategies with payment partners. - Leverage knowledge about the payments industry and partners’ capabilities to act as subject matter experts for internal teams. Qualifications - At least 3 years experience in payments. - Direct experience in payment processing, acquiring, or managing payment partnerships. - Proficient in payments knowledge, with the ability to problem solve or identify potential blockers within the payment flow and communicate these problems effectively to the wider teams. - Experience working with card networks or PSPs for acquiring payment transactions is a strong plus. - A mix of operations, project management, and relationship management skill set. - A strong sense of ownership to deliver business results with a focus on managing partner relationships. - Arabic speaking is MANDATORY for this role due to the relationships with local partners - Strong collaborator and communicator with the ability to influence stakeholders across organizations internally and externally. - Data-driven, analytical and strategic in problem solving issues and identifying opportunities to drive growth and efficiency. - Comfortable working across time zones and cultures in a globally distributed team. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Senior High Touch CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. What will I be doing? Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for the customer’s standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy. What skills do I need? 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $135,270 - $161,575. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Chicago, Illinois; NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management. Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship. Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio. Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion. Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms. Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design. Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases. Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals. Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives. Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy. Mentor other CSMs and help shape the playbooks and best practices of a growing team. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years. Responsibilities: — Elevate the core product to match the scale of the audience and marketing strength. — Define and execute product strategy across the entire product portfolio. — Build a strong product culture centered on customer research, data, and rapid experimentation. — Drive Product-Market Fit for new initiatives and continuously improve existing products. — Lead Product Discovery through Customer Development, JTBD, and user interviews to uncover real customer needs. — Run fast experimentation cycles using MVPs, A/B testing, and data-driven decision making. — Identify and strengthen moments that create customer value from activation through retention. — Own engagement, habit formation, activation, monetization, and core product metrics driving growth. — Oversee the entire product ecosystem including platform, mobile apps, user experience, and future products. — Build, mentor, and grow a high-performing product organization including Product Managers and leaders. — Partner closely with Marketing, Analytics, Design, and Engineering. Requirements: — Experience as CPO, VP of Product, or Head of Product in international Health & Wellness or high-growth B2C subscription business with millions of users. — Proven experience taking products from zero to Product-Market Fit. — Track record of launching and scaling products in Tier-1 markets, especially the US. — Deep expertise in Product Discovery, Customer Development, JTBD, product research, A/B testing, and product analytics. — Experience building and scaling high-performing product teams and culture. — Experience building AI-first products or integrating AI into product experience. — Deep understanding of user behavior driving engagement, retention, and habit formation. — Genuine passion for improving people's health and well-being through product. Conditions: — Remote-first work from anywhere under an international contract. — Scale with millions of users already present. — Ownership with full responsibility for product strategy. — Speed with no unnecessary approvals or bureaucracy. — Access to top product and AI tools, learning budget, and mentorship from experienced US market experts. How to apply: Please include answers to questions about your proudest product, how you achieved Product-Market Fit and scaled it, your biggest product win, and examples of high-impact decisions leading to measurable business results.

Location: Seattle, WA Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for our Central Operations and Systems organization — the foundational platform that powers "how Docker does Docker", which includes corporate systems, developer AI/SDLC, infrastructure, reliability, and internal systems. This is one of the most impactful individual contributor roles at Docker, responsible for defining and driving the technical strategy that enables Docker's transformation to an AI-first company and effectively enables Docker to be "Customer 0" of Docker. Your influence will impact the work of every Dockhand every day. As Senior Principal Engineer, you will establish strategic technical plans that span the company systems/data architecture and the end-to-end employee experience, make critical architectural decisions that affect Docker's entire internal systems portfolio, and drive technical execution of cross-company initiatives that directly enable every Dockhand. You'll work at the technical intersection of AI, platform infrastructure, developer SDLC, corporate systems, and Docker products, ensuring all systems work together seamlessly to support Docker's most precious resources: our employees. This role requires someone who combines deep technical expertise across multiple domains. Managing the breadth is both the exciting and challenging part of this role. You'll be recognized across Docker as the definitive expert on employee experience, consulted by executives on strategic technical decisions, and responsible for ensuring that every Dockhand has the right tools at the right time to do their day to day work. _______________________________________________________________________ RESPONSIBILITIES Technical Vision & Strategic Planning - Define and own the multi-year technical vision for Docker's Central Operations and Systems group, encompassing internal AI, developer tools, infrastructure, reliability, and corporate systems. - Establish strategic plans and objectives for major initiatives, making architectural decisions that ensure Docker's business objectives are met. - Contribute to and drive the strategic vision in collaboration with engineering leadership, translating organizational strategy into technical roadmaps that span multiple teams and time horizons - Identify and prioritize investments that provide maximum leverage—capabilities built once that enable rapid adoption and increase productivity across the employee base - Develop architectural principles and standards that guide technical decisions across the Central Operations and Systems group and influence product engineering teams - Anticipate future business needs and ensure platform architecture provides the flexibility to support Docker's evolving commercial models Cross-Company Technical Leadership - Lead technical vision and implementation for large cross-company programs that require coordination across all Docker teams - Architect the Docker SDLC "Golden Path": how Dockhands build, manage and deploy systems and software, as applicable - Drive convergence of fragmented systems across Docker—replacing product-specific implementations with shared platform capabilities - Establish technical contracts between platform and product teams that enable independent velocity while ensuring consistency and reliability - Lead architectural reviews for major initiatives across Docker, ensuring alignment with platform strategy and long-term maintainability - Proactively identify and solve problems that impact critical areas of the business before they become blockers Infrastructure & Developer Experience Architecture - Define the infrastructure platform vision that removes infrastructure as a bottleneck to innovation—enabling teams to deploy experimental services in minutes, not weeks - Architect standardized deployment patterns that encode best practices for security, scaling, monitoring, and reliability - Design infrastructure that specifically supports AI and agent initiatives—rapid deployment, programmatic environment creation, consistent APIs - Establish observability standards that provide distributed tracing, metrics, log aggregation, and error tracking out of the box for every service - Drive cost optimization across platform infrastructure while maintaining performance and reliability standards Technical Excellence & Influence - Work with senior managers and directors across Docker organization to drive operations and strategy - Mentor and develop Staff and Principal engineers, raising the technical bar across the organization - Represent Docker's platform architecture and AI adoption externally through blog posts, conference talks, and technical community engagement - Participate in executive-level discussions on technical strategy, providing architectural perspective on business decisions - Drive build-vs-buy decisions for critical platform components, evaluating vendor solutions against Docker's specific requirements - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. _______________________________________________________________________ QUALIFICATIONS REQUIRED Technical Expertise - 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc) - Proven track record architecting and delivering large-scale distributed systems serving millions of users and thousands of enterprise customers - Broad working knowledge across all platform domains with ability to make sound architectural decisions spanning multiple areas - Expert-level understanding of API design, service architecture, and system integration patterns at scale, including in-house vs. vendor developed systems. - Experience with cloud platforms (AWS, GCP, or Azure) and modern infrastructure patterns (Kubernetes, service mesh, infrastructure-as-code) - Knowledge of enterprise security requirements, compliance frameworks (SOC 2, ISO 27001), and their architectural implications - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience Strategic & Business Impact - Track record of establishing strategic technical plans that directly enabled business outcomes (revenue growth, cost reduction, market expansion) - Experience translating business strategy into technical architecture and roadmaps - Demonstrated ability to identify and prioritize investments that provide maximum platform leverage - Understanding of SaaS business models, enterprise sales cycles, and how platform capabilities influence commercial success - Experience making build-vs-buy decisions for critical platform components Leadership & Influence - Proven ability to drive large cross-company technical programs requiring coordination across multiple engineering organizations - Experience working with VPs and executives to set and execute technical strategy - Track record of influencing technical direction without direct authority—building consensus across teams with different priorities - Strong communication skills with ability to present to executives, influence leadership, and drive alignment at all levels - Experience mentoring senior engineers and developing technical leadership PREFERRED - Experience at developer tools, infrastructure software, or B2B SaaS companies at significant scale - Background with container technologies, Docker, Kubernetes, or developer productivity platforms - Track record of successfully migrating legacy systems while maintaining business continuity - Knowledge of Financial Operations and infrastructure cost optimization at scale - Advanced degree in Computer Science, Engineering, or related technical field - External recognition as a technical leader (conference speaking, publications, open source contributions) KEY SUCCESS METRICS Platform Leverage & Velocity - Product teams can launch enterprise-ready features in <2 weeks (vs. 6+ months today) by leveraging platform capabilities - Docker teams rapidly adopt new capabilities within 2 months of release (vs. 6+ months today) Technical Excellence - Platform systems achieve 99.9%+ uptime for business-critical workflows - Infrastructure platform reduces deployment time for new services from 2-4 weeks to <1 day Organizational Impact - Recognized across Docker as the definitive technical authority on internal architecture - Successfully drive convergence of fragmented systems, reducing technical debt and operational burden - Develop multiple Staff and Principal engineers who can own major platform domains Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $219K – $352K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Hybrid - EMEA About the Job: We’re looking for a driven, customer-focused sales professional to join our Corporate Account Executive team at LaunchDarkly. In this role, you’ll manage the full sales cycle, partnering with sales leadership, solutions engineers, and cross-functional teams to guide corporate customers across EMEA through evaluation, purchase, and successful adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have experience selling to small and mid-sized companies, and are eager to make an impact, we’d love to meet you. Responsibilities: Outbound Pipeline Development. Proactively prospect into and qualify ICP target accounts across the EMEA region. Discovery & Value Alignment. Lead discovery sessions to understand customer goals and challenges. Articulate LaunchDarkly’s core use cases and demonstrate the value of our usage-based pricing model. Solution Presentation & Demos. Partner with Solutions Engineers to customise and deliver impactful demos. Lead proofs of concept that showcase measurable value to customers. Customer Relationship Management. Build strong relationships with prospects and existing customers. Identify and develop new opportunities within existing accounts. Educate and guide customers through the adoption of LaunchDarkly. Collaboration & Enablement. Work closely with internal teams, including customer success, support, and product to ensure customer needs are met. Deliver customer insights and feedback to influence product direction. Forecasting & Reporting. Maintain accurate data in Salesforce and sales tools. Provide consistent, reliable forecasting on a weekly and monthly basis. Meet or exceed quarterly revenue targets. About You: Proven Sales Success. Strong track record of exceeding quota in a SaaS sales environment. Consultative Selling Skills. Skilled in running discovery, managing multiple stakeholders, and selling value-based solutions. Self-Starter & Organized. Highly motivated, disciplined, and able to manage multiple priorities independently. Customer-Centric Mindset. Passionate about understanding customer challenges and delivering solutions that drive outcomes. Collaborative & Curious. Team-oriented, intellectually curious, and eager to grow your career at LaunchDarkly. Qualifications: 1+ years of success in a closing role within SaaS sales. (Or, have a proven track record of hitting or exceeding quota) Experience selling to corporate or SMB customers. Technical Aptitude. Familiar with cloud environments (AWS, Azure, GCP) and comfortable discussing technical architectures. Familiarity with developer tools or DevOps solutions is a plus. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Hybrid - EMEA; London, England, United Kingdom About the Job: We’re looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through evaluation, purchase, and adoption of LaunchDarkly. If you thrive in a fast-paced, consultative sales environment, have a track record of closing mid-market deals, and are eager to make an impact, we want you on our team. This is a fantastic chance to join a fast-growing company and make a real impact. Responsibilities: Strategic Pipeline Development: Proactively generate and manage outbound pipeline opportunities within accounts of up to 5,000 employees. Ownership & Relationship Management: Build and nurture strong relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with pre- and post-sales engineering, customer success, and support teams. Executive Engagement: Effectively communicate LaunchDarkly’s value proposition to key stakeholders, including VP- and C-suite executives, to elevate brand awareness and drive decision-making. Solution-Oriented Sales Approach: Collaborate closely with your Solutions Engineer to provide strategic business and technical insights that directly align with customer objectives, driving value and long-term success. Cross-functional Collaboration: Work closely with internal teams—including customer success, support, marketing, and revenue operations—to ensure customer needs are met efficiently. Accurate Forecasting & Reporting: Maintain high forecasting accuracy and consistency to support business growth and predictability. About You: Proven Sales Success: A strong track record in mid-market software sales, consistently closing five- to six-figure deals. Self-Starter Mentality: Entrepreneurial, highly motivated, and driven to take initiative. Growth-Oriented: Passionate about learning, evolving, and building a successful career at LaunchDarkly. Curious & Ambitious: Intellectually curious, eager to solve challenges, and motivated to exceed goals. Exceptional Communicator: Outstanding written and verbal communication skills, with the ability to engage and influence key stakeholders. Highly Organized & Independent: Skilled at managing multiple priorities with autonomy and efficiency. Thrives in a Fast-Paced Environment: Energized by working in a dynamic, rapidly growing organization. Qualifications: Proven Sales Experience: 3+ years of proven success in a closing role at a SaaS company, consistently exceeding targets and earning recognition such as President’s Club or equivalent top-performer awards. Consultative Selling Expertise: Ability to navigate and manage complex sales cycles with a value-driven approach. Land & Expand Strategy: Strong track record of successfully expanding accounts across business units. Industry Knowledge: Deep understanding of selling to mid-market companies Sales Methodologies: Experience with MEDDPICC and Command of the Message frameworks for effective deal qualification and communication. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States About the Role iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance. The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients. This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated. Responsibilities Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities. Provide day-to-day directions, coaching, technical guidance, and professional development to team members. Establish clear expectations, priorities, and accountability across both functions. Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported. Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities. Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support. Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability. Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management. Qualifications 10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries Demonstrated experience performing cybersecurity risk assessments of third-party vendors Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus Experience within financial services or another highly regulated industry is a plus Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus Benefits The base salary range for this role is $100,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's RL Data Platform team builds the systems that produce, move, and serve the human data Claude learns from: the interfaces humans use to give feedback, the pipelines that turn raw feedback into training signal, and the tooling researchers use to launch, monitor, and inspect data collection. Every RL run depends on a steady supply of high-quality data - human feedback, expert demonstrations, graded transcripts - and when a researcher has an idea for new data on Monday, our job is to make it collectable by Wednesday and in the training mix by Friday. This is a full-stack, ownership-heavy role on a small, senior team. You'll design and ship web interfaces used by thousands of expert annotators, build the backend services and data pipelines behind them, and work directly with RL researchers to understand what data they need and why. You'll scope your own projects, make architectural calls, and see them through to production. We're looking for engineers who treat researchers as their users, build for reliability first, and care as much about the shape of the data leaving the system as the UI going into it. Key responsibilities Design, build, and operate the feedback and data collection interfaces used by human annotators, domain experts, and internal researchers. Build and maintain the backend services, APIs, and pipelines that route model samples to humans and return structured feedback to training. Own the reliability, latency, and usability of systems that run continuously against live model endpoints. Partner with RL researchers to translate loosely specified data needs into well-scoped collection campaigns and the tooling to run them. Build dashboards, monitoring, and inspection tools so researchers can see data quality and throughput without asking an engineer. Identify and remove the bottlenecks between "we want this data" and "it's in the training mix". Minimum qualifications Strong full-stack engineering skills, with production experience in TypeScript/React on the frontend and Python on the backend. Experience designing and operating backend services and data pipelines that other teams depend on. A track record of owning projects end-to-end, from an ambiguous brief to something in production that people use. Comfort working directly with technical stakeholders whose needs change week to week, and the judgment to push back when something isn't worth building. Effective use of AI tools in your own day-to-day work. Care about the societal impacts of your work. Preferred qualifications Experience building annotation, labelling, evaluation, or other human-in-the-loop data tooling. Experience with RLHF, preference data, or other human-feedback pipelines for ML systems. Experience shipping researcher-facing or other expert-facing internal tools people love: interviewing users, hunting down friction, measurably improving the experience. Experience running experiments on data collection interfaces and using the results to improve data quality. Experience working with crowdworker or expert vendor platforms at scale. Familiarity with how LLMs are trained and evaluated. Representative projects Build an interface that lets a domain expert review a long agentic transcript, flag the step where things went wrong, and write a corrected continuation - with the result landing in a training-ready format. Rework the sampling path between our feedback interfaces and model endpoints to cut time-to-first-sample for annotators. Build a campaign launcher that lets a researcher stand up a new data collection effort (task, rubric, population, quality checks) without writing code. Instrument annotator behaviour to detect low-effort or adversarial work and surface it to the quality team automatically. Design the data model for a kind of feedback we haven't collected before, and ship the pipeline that gets it into the training mix. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $500,000 — $850,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple ad spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years. What you’ll get: Scale — manage $1M+/month in ad spend with a clear path to $10M/month. Ownership & autonomy — full control over product categories, course portfolios, P&L, and new verticals. Speed — no bureaucracy with fast decision-making. Remote-first — work from anywhere with an international contract. Team — a highly capable, fast-moving team with strong collaboration. Growth — access to top-tier tools (ads & AI), education budget, and expert consultations. Responsibilities: — Own revenue targets across all acquisition channels — Manage and scale $1M+/month ad budget (Meta, Google/YouTube, TikTok, etc.) — Scale what works, cut what doesn’t, and build what’s missing — Optimize funnels: offers, landing pages, creatives, testing, conversion — Lead the team: media buyers, creative producers, external partners — Launch and manage new product categories: hypothesis → launch → P&L ownership Who we’re looking for: — CMO / Head of Growth / Performance Lead with direct revenue ownership — Experience managing $10K+/day budgets across Meta, Google/YouTube, TikTok — Strong background in direct-response funnels (landing purchase / subscription flows) — Experience in edtech, wellness, subscriptions, or e-commerce on international markets — Data-driven mindset: CAC, LTV, ROMI are daily tools — Hands-on approach — not just managing, but executing — Actively using AI tools in daily workflows — English level: B2–C1 How to apply: A cover letter is required. Please include your strongest case: channel, budget scale, impact on revenue, key metrics, and growth dynamics, and what you would analyze first in their business model to identify the main growth lever.

Location: Remote - Global Workplace: Remote About the company Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place. Role Summary We're looking for a Product Marketing Manager who is equal parts strategist, executor, and Web3 native — someone who proudly calls themselves a degen and is deep in the trenches of the ecosystem they're marketing to. This is a high-impact, generalist role that sits at the intersection of brand, growth, product marketing, and community. You crunch data for breakfast, thrive wearing multiple hats, and move fluidly between scrappy activations and long-horizon strategy without losing momentum or quality. You translate on-chain insights into compelling narratives that help millions understand and love Trust Wallet — and if you have strong opinions on L2 wars, a wallet full of on-chain history, and can ship a campaign brief and a Dune dashboard in the same afternoon, we want to talk What You'll Do - Develop and own integrated marketing strategies across acquisition, retention, and brand — aligned to product launches, ecosystem milestones, and market cycles - Lead end-to-end campaign execution across Web3-native channels and performance channels - Define positioning and messaging for new product features and market segments in partnership with Product and BD - Set, track, and report on marketing KPIs — DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice - all leading to company level OKRs - Own budget allocation across channels with a relentless focus on efficiency and ROI - Drive community engagement strategies across Discord, Telegram, and X — building loyal user cohorts, not just follower counts - Identify and activate KOL/influencer partnerships that are credible within the Web3 ecosystem - Collaborate with BD and ecosystem partners on co-marketing campaigns and joint growth initiatives - Work closely with Product to shape go-to-market plans for new features, chain integrations, and partner launches - Partner with internal teams to produce high-quality creative that resonates with both crypto natives and mainstream users   What We're Looking For - 3-5 years of marketing experience, with at least 1 year in a crypto, DeFi, or Web3 company (wallet, exchange, L1/L2 protocol, or DeFi platform strongly preferred) - Demonstrable track record of owning and scaling multi-channel campaigns with measurable growth impact - Prior experience in a generalist or "full-stack" marketing role — able to move across brand, growth, content, and product marketing fluidly - You are the user: genuinely degen, active on-chain, with a wallet history and ecosystem network to prove it - Dune and Nansen are daily tabs; proficient in Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch) - Treats every initiative as a testable experiment; hunts for signal, quick wins, and strategic bets in the numbers - Moves between a scrappy activation and a long-horizon strategic initiative in the same day without dropping quality   Bonus Points - Marketed a self-custody wallet or non-custodial product - Familiarity with Trust Wallet's ecosystem (multi-chain, Web3 Browser, Staking) - Prior work at a top-tier exchange (Binance, Coinbase, Kraken) or DeFi protocol - Experience running global marketing campaigns ADDITIONAL INFORMATION This is a global and fully remote role. You must have the right to work for the country you are based. WHY WORK AT TRUST WALLET? - Be a part of the world’s leading blockchain ecosystem that continues to grow. - Excellent learning and career development opportunities. - Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless. - Tackle fast-paced, challenging and unique projects. - Work in a truly global organization, with international teams and a flat organizational structure. - Work fully remotely with flexible working hours. - Enjoy competitive salary and benefits. Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.

Location: Iasi, Romania Workplace: on-site We are looking for a Senior Legal Advisor to join our team and support the legal activities of our international group. This is a diverse role for a legal professional who enjoys working across corporate and commercial law, contract management, regulatory matters, and legal advisory. You will collaborate closely with internal teams, international stakeholders, external legal partners, public institutions, suppliers, and business partners to provide practical, business-focused legal support. Key Responsibilities: Legal Advisory & Contract Management Review, analyze, negotiate, and validate various types of contracts with suppliers and partners across the group Draft legal opinions and provide guidance on contractual and regulatory matters Identify and assess legal and contractual risks and provide practical recommendations Formulate objections to contractual proposals when necessary and respond to counterparties’ comments Corporate & Regulatory Activities Manage corporate documentation and statutory modifications for companies within the group Support company incorporations, restructurings, and other administrative procedures Coordinate and follow up on corporate and regulatory requirements Represent and liaise with the company in relation to authorities, public institutions, and external stakeholders External Partnerships & Litigation Coordination Maintain strong working relationships with external law firms and legal advisors Coordinate with external legal partners on litigation matters, corporate projects, authorizations, and special contracts Support the selection and assessment of new external legal partners when required Ensure effective communication and follow-up with external counsel Legal Analysis & Reporting Compile, analyze, and structure legal information to support business decision-making Prepare legal reports, summaries, opinions, and other documentation related to legal activities Monitor ongoing legal matters, actions, and deadlines and ensure appropriate follow-up Provide clear and practical legal input to internal stakeholders Candidate Profile Education & Experience Bachelor’s or master’s degree in law Minimum 5 years of professional experience in a legal advisory role Experience in business law, corporate law, commercial law, or an international legal environment is an advantage Advanced English, both written and spoken; advanced French is a plus Availability and willingness to undertake international business travel as required. Technical & Professional Skills Strong knowledge of legal regulations and contract law Solid understanding of corporate and commercial legal matters Strong ability to analyze and interpret legal texts and contractual documentation Excellent legal drafting and reviewing skills Ability to identify, assess, and manage legal risks Good command of Microsoft Office tools Key Competencies Strong analytical and problem-solving skills Excellent attention to detail and ability to synthesize complex information Strong organizational skills and ability to prioritize multiple tasks and deadlines Practical, business-oriented approach to legal matters Sound judgment and ability to balance business objectives with legal risks Excellent communication, negotiation, and stakeholder-management skills Ability to work independently while collaborating effectively with international teams Proactive, structured, and results-oriented approach Adaptability and ability to operate effectively in a fast-paced, multicultural environment What We Offer An international and multicultural working environment Initial training and continuous learning opportunities Exposure to a broad range of legal areas, including corporate, commercial, employment/social law, GDPR, and regulatory matters Collaboration with international stakeholders, business teams, public institutions, and external legal partners The opportunity to develop your legal expertise across different areas and contribute directly to the activities of an international group Interested in joining us? If you are a business-minded legal professional looking for a dynamic role with international exposure, we would love to hear from you. Apply now and become part of our international team!

Location: Amsterdam Workplace: OnSite About Us: Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role: We’re looking for a hospitality-passionate operations person. Good onboarding is what sets our merchants up for success. From the first meeting and the go-live to working and growing together - this person will own the onboarding process and make it all happen. This role is for someone who likes working with the product, becoming an expert in it and teaching others. Your day-to-day will be a mix of calls, project management, customer communication and problem solving. We are reshaping the future of hospitality tech, and this role is at the forefront of it. What You’ll Do: Help Tebi customers get up and running smoothly and support them during their first month with the product: - Run restaurant onboarding: train, connect and implement together with the restaurant team - Problem-solve for our merchants on the ground while running live operations - Support restaurants for the first month after the go live - Find opportunities for improvement in our process, materials and systems - Identify product and process gaps and bring it to internal central teams such as product, engineering and central operations What You’ll Need: - You are a creative problem solver who enjoys interacting with hospitality businesses - You are empathetic towards our merchants and curious about their business - You can juggle multiple things at once and bring structure - Curious about the product, want to be an expert in Tebi system and can apply your knowledge - Good communication - you are great at proactive contact and managing expectations - Being comfortable with high-pace environments: both the hospitality flow and the startup day-to-day - Flexibility in working hours to fit our merchants’ needs - At least 1-2 years of experience in hospitality, early startup operations, fast-paced account management or customer operations - You are comfortable working in both English and Dutch If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Flexible Time-off - Lunch provided in the office - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.

Location: Berlin, Germany Workplace: onsite ABOUT YOU We are looking for an IT Support Engineer who is customer-service oriented, proactive, and highly organized to join our Corporate IT team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own IT operations end-to-end for our Berlin office - from employee onboarding and equipment setup to managing our core internal systems and being the first point of contact for anyone who needs help. Strong troubleshooting and communication skills are essential, along with experience in IT support, systems administration, and hands-on hardware/software maintenance. The ability to manage multiple priorities independently and adapt to shifting demands in a dynamic environment will be key to your success in this role. If you're passionate about solving problems and keeping people productive and love being part of a global gaming commerce company that helps developers bring their games to players around the world, we would love to hear from you!   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. RESPONSIBILITIES Own end-to-end IT onboarding and offboarding, including account setup, access provisioning and deprovisioning, and equipment handoff. Administer the company's core internal and external services (Google Workspace, Atlassian, Okta, LDAP, VPN, SIP), along with the office network and AV and conference-room systems. Act as the primary on-site point of contact for the office, providing a mix of on-site and remote support with a strong customer-service focus. Manage office IT equipment across its full lifecycle: procurement, deployment, maintenance, and decommissioning of hardware (printers and scanners, peripherals, AV) and software, keeping the asset inventory accurate and all allocations logged. Own vendor relationships for IT hardware and services (for example, Apple, Dell, Asus, Logitech). Provide IT support for internal events such as meet-ups and conferences, and support employee desk moves and office reconfigurations. Create and maintain clear IT documentation and runbooks for the systems and processes you own. REQUIREMENTS At least 3 to 4 years of hands-on IT experience covering hardware and software troubleshooting, installation, and maintenance. Professional working proficiency in English and German , with the ability to explain technical concepts clearly to non-technical colleagues. Hands-on experience administering core business and identity systems (for example, Google Workspace, Atlassian, Okta, LDAP, VPN). Experience with office networking, AV and conference-room systems, CCTV and physical security systems, and backup and recovery. Excellent interpersonal skills with a genuine customer-service mindset. Comfortable working independently and owning problems end to end in a dynamic environment where priorities can shift quickly. Proactive and organized, eager to learn, with strong practical problem-solving skills. Benefits We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers