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Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE: We're seeking an Engineering Manager, UX to help build the future of AI user interfaces. In this role, you'll build and manage a team that bridges design and engineering to create intuitive, performant user interfaces that make software creation accessible on any device. You'll guide your team in building production-ready frameworks and patterns that enable high-quality in-product experiences. You’ll also help your team build core user interfaces for interacting with AI. YOU WILL: - Build, mentor, and grow a team of frontend engineers, reenforcing Replit’s culture of UI excellence and craft. - Define the technical vision and strategy for building/extending user interface frameworks in order to help Replit ship high quality user experiences fast. - Engage design and product engineering teams to understand, triage, and prioritize requirements. - Set an ambitious vision for the future of AI user interfaces, and help the team sequence the steps to make it a reality. - Help the Design team tastefully refine designs by taking into account technical constraints, timelines and resources. - Use your deep understanding of technology, the product, and UI, to increase the quality, performance and usage of Replit’s most important surfaces. REQUIRED SKILLS AND EXPERIENCE: - 4+ years of engineering management experience with a track record of building and scaling high-performing teams. Proven experience delivering ambitious projects that require coordinating across multiple teams / departments. - Deep technical experience in many of the following: React, CSS, CSS frameworks, mobile web, Figma. - Excellent communication skills to balance technical leadership with people management, including mentoring, performance management, and career development. - Obsession with the user experience. - Great recruiting experience in building talent dense teams. - Adaptability to be ready and able to lead through changing needed requirements. BONUS QUALIFICATIONS: - Active Replit user. - Experience building products that use AI. - Background or experience in Design. This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Washington General Summary As a Loan Originator with Envoy Mortgage we provide you with a high standard of service, support and tools, with one goal in mind -- Improving Lives! By listening to our originators and leveraging our teams and resources, we create a work environment poised for success while remaining a competitive lender and employer in the mortgage industry. Through this business approach Envoy Mortgage has been awarded Top Mortgage Employer by Mortgage Professional, 50 Best Companies to Work for by Mortgage Executive Magazine, and the Top Tech Housing Award many years running. Come join us, and be part of a team where your success, is our success! General Summary The Loan Originator provides residential mortgage loans and generates leads to increase production. The Originator obtains purchase and refinance mortgage loans in accordance with established company policies and procedures and industry guidelines by calling upon realtors; builders; past clients and referral partners; while providing strong communication and support to management, production staff, underwriting, and customers. Duties and Responsibilities The primary job duties and responsibilities of this position include but are not limited to: Promote Envoy's products to Real Estate Agents, Home Buyers, other lead sources and all referral sources. Prospect & procure new loan applications by meeting with and presenting products to potential referral sources such as realtors, CPAs, financial planners and past clients that result in funded loans Educate borrowers on current offerings and programs for which they qualify Ensure all marketing is performed in a manner that is compliant Create & maintain data from new loan applications and other documents in origination system Reviews loans in process daily and determine priorities Performs document audit and resolves exceptions to approve (or reject) loan packages for funding Receive & process Change of Circumstances (CoC) and resubmit loan package, ensuring compliance with Fannie Mae and Freddie Mac Re-disclose all new loans when there is a Change of Circumstance (CoC) Generate and distribute Decline/Rejection letters to borrows not meeting minimum requirements, in compliance with industry guidelines and regulations Authorize and/or order credit reports, appraisals, flood certifications, and title work Defers loans that do not meet basic standards to Underwriter Provides follow-up on a consistent basis with internal staff, borrowers, and agents to complete processing Analyzes loan files and submits completed loans for approval Responds to inquiries from agents/referral partners and borrowers regarding status of loans in process. Maintains status of all files in process and updates as needed; keeps abreast of all FHA, VA, and conventional guidelines and changes that may affect loan status Request and gather relevant information/documents from the borrower to complete the application, its structure and all loan disclosures, in coordination with processing as well as underwriting Monitor the process and communicate effectively with the borrower and all other parties to the transaction on the status of the loan Present complete and accurate files to the Processor Ensure maintenance of active NMLS license and stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines Comply with local, state and federal laws regarding position Adhere to all Envoy standards, including, but not limited to production minimums and customer service Conduct business in an ethical manner and in the best interest of Envoy, with Envoy's core values in mind Stay current on personal finance principles in order to offer comprehensive mortgage advice to clients May work more than 50% of the time out the office, is non-exempt and primarily commission-based Any additional duties as assigned THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT. Qualifications include: High school diploma or equivalent, Bachelor's degree is preferred 3+ years of experience as a Loan Originator, LOA or Processor, 5+ years preferred Knowledge of Microsoft Excel, Word and Outlook In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage processes, procedures, and documentation Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience preferred Exceptional follow-up, time management, interpersonal, and verbal and written communication skills Willingness to learn, self- motivated, social media savvy and a forward thinker Excellent customer service skills and working in a team environment Excellent interpersonal, verbal and written skills are a must Must be a self-starter who is reliable, detail oriented and the ability to resolve issues Strong relationship building a must, along with strong written and verbal communication skills Ability to analyze issues and create effective resolutions, while managing multiple projects at one time. Must have NMLS and SAFE, UST, preferred, or able to obtain applicable State NMLS license within 30 - 90 days of employment or employment will be terminated. Physical Requirements The employee must occasionally lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl Job Type: - Non-Exempt Compensation: - Regular Pay: $7.25 - $15.00/hour Supplemental Pay: - Commission Pay NOTE: The Pay Range indicated may vary based on skills, experience, and location once a candidate is selected. - Bonus Pay (eligible) Benefits: (Full-Time) - Health Insurance - Paid Time Off (PTO) - Paid Holidays - 401(k) We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

Location: New York Office Workplace: Hybrid About The Role Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Lead Forward Deployed Engineer in our NYC headquarters. If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here. What You'll Do as Lead Forward Deployed Engineer - Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production. - Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers. - You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. - Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap. - Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization. - You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success. About You - You bring 6+ years of engineering or technical deployment experience that includes customer-facing work. - You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. - You write and review production-grade Python and SQL, and have strong command of REST API design and integrations. - You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. - You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. - You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses. - You are open to a hybrid work model and can work from our NYC office at least three days per week. Ideal Qualifications (but not required) - You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. - You have experience in building AI applications within financial services - You have experience in applying and optimizing statistical and machine learning models to solve business problems. - You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). What We Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package. - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com https://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.

Location: New York Office Workplace: Hybrid About The Role Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Forward Deployed Engineer. If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here. What You'll Do as Senior Forward Deployed Engineer - Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production. - Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers. - You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery. - Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap. - Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization. About You - You bring 4-6 years of engineering or technical deployment experience that includes customer-facing work. - You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. - You write and review production-grade Python and SQL, and have strong command of REST API design and integrations. - You excel at breaking down complex problems and making quick, well-informed decisions even under pressure. - You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges. - You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses. - You are open to a hybrid work model and can work from our NYC office at least three days per week. Ideal Qualifications (but not required) - You have 4-6 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company. - You have experience in building AI applications within financial services - You have experience in applying and optimizing statistical and machine learning models to solve business problems. - You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). What We Offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package. - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com https://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About The Role We are looking for a customer-obsessed and hands-on experienced Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both. You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact. What You'll Be Doing Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams Drive technical decisions that balance customer experience, technical feasibility, and business requirements Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities What We Look For In You Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent 5+ years of industry experience with at least 3+ years in technical product management Strong technical background and proven track record of delivering complex technical products at scale Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences Strong analytical and problem-solving skills with data-driven decision making Experience working with technical teams and managing complex stakeholder relationships Nice to Haves Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent Experience with conversational AI or voice-based products Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs Track record of innovation and zero-to-one product development Experience with Deep Learning model training or inference Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: The salary range for this position is $250,444.00 to $375,666.00 . The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site. OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-HYBRID #LI-ED1 Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp's Mid-Market Customer Activation Managers don't manage accounts — they transform how companies run their finances. This is a role for people who have been inside organizations when change was hard, who speak the language of a CFO, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own a book of ~45 mid-market customers, responsible for driving genuine workflow transformation — not just onboarding completion What You'll do 1. Lead mid-market customers through the full transformation journey — from implementation through agentic workflow adoption — with clear accountability for time-to-value and measurable business outcomes 2. Build and own the change management strategy for each account: map stakeholders, diagnose resistance, build internal coalitions, and drive adoption past the finish line 3. Quantify and communicate Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, variance reduction, and ROI — not just product usage metric 4. Run stakeholder management across multiple layers of a customer org, including finance leadership relationships you own independently 5. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match 6. Help customers understand and adopt Ramp's agentic finance capabilities — positioning new workflows not as features, but as fundamental changes to how their finance team operates 7. Partner with Account Executives and Technical Consulting to deliver seamless implementations and expand Ramp's footprint within accounts 8. Bring customer insight back to Product — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves What You'll Need - 5+ years of customer-facing experience in customer success, consulting, or implementations with a proven, consistent track record of driving customer outcomes and exceeding goals - Demonstrated ability to drive workflow adoption inside organizations, navigate real resistance from real stakeholders, and produce measurable results; finance or fintech context is a plus but not required - AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring - Ability to communicate Ramp's impact in financial terms — walking a controller through the business case for a workflow change, connecting implementation milestones to P&L outcomes, and running executive updates that land with finance leaders - Technical acumen to hold your own in conversations with Product and Engineering on integrations, APIs, and workflow architecture; credibility in technical conversations earns you a seat at the table with the full customer stakeholder group - Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS or FinTech companies - Strong collaboration and influencing skills across Sales, Product, Operations, and other GTM teams Nice to Haves 1. Experience helping customers adopt AI-powered or agentic workflows at scale; understanding of what friction looks like in practice and what makes transformation stick 2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows 3. Demonstrated commercial impact — expansion, retention, or time-to-value outcomes with specific metrics attached 4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture 5. Management consulting background with structured problem-solving, client management, and the ability to turn ambiguity into a plan 6. High-growth or startup experience with comfort operating in ambiguity and rapid change For candidates located in NYC or SF, the pay range for this role is $128,000 - $176,000. For candidates located in all other locations, the pay range for this role is $115,000- $158,300. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Margate, NJ General Summary As a Loan Originator with Envoy Mortgage we provide you with a high standard of service, support and tools, with one goal in mind -- Improving Lives! By listening to our originators and leveraging our teams and resources, we create a work environment poised for success while remaining a competitive lender and employer in the mortgage industry. Through this business approach Envoy Mortgage has been awarded Top Mortgage Employer by Mortgage Professional, 50 Best Companies to Work for by Mortgage Executive Magazine, and the Top Tech Housing Award many years running. Come join us, and be part of a team where your success, is our success! General Summary The Loan Originator provides residential mortgage loans and generates leads to increase production. The Originator obtains purchase and refinance mortgage loans in accordance with established company policies and procedures and industry guidelines by calling upon realtors; builders; past clients and referral partners; while providing strong communication and support to management, production staff, underwriting, and customers. Duties and Responsibilities The primary job duties and responsibilities of this position include but are not limited to: Promote Envoy's products to Real Estate Agents, Home Buyers, other lead sources and all referral sources. Prospect & procure new loan applications by meeting with and presenting products to potential referral sources such as realtors, CPAs, financial planners and past clients that result in funded loans Educate borrowers on current offerings and programs for which they qualify Ensure all marketing is performed in a manner that is compliant Create & maintain data from new loan applications and other documents in origination system Reviews loans in process daily and determine priorities Performs document audit and resolves exceptions to approve (or reject) loan packages for funding Receive & process Change of Circumstances (CoC) and resubmit loan package, ensuring compliance with Fannie Mae and Freddie Mac Re-disclose all new loans when there is a Change of Circumstance (CoC) Generate and distribute Decline/Rejection letters to borrows not meeting minimum requirements, in compliance with industry guidelines and regulations Authorize and/or order credit reports, appraisals, flood certifications, and title work Defers loans that do not meet basic standards to Underwriter Provides follow-up on a consistent basis with internal staff, borrowers, and agents to complete processing Analyzes loan files and submits completed loans for approval Responds to inquiries from agents/referral partners and borrowers regarding status of loans in process. Maintains status of all files in process and updates as needed; keeps abreast of all FHA, VA, and conventional guidelines and changes that may affect loan status Request and gather relevant information/documents from the borrower to complete the application, its structure and all loan disclosures, in coordination with processing as well as underwriting Monitor the process and communicate effectively with the borrower and all other parties to the transaction on the status of the loan Present complete and accurate files to the Processor Ensure maintenance of active NMLS license and stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines Comply with local, state and federal laws regarding position Adhere to all Envoy standards, including, but not limited to production minimums and customer service Conduct business in an ethical manner and in the best interest of Envoy, with Envoy's core values in mind Stay current on personal finance principles in order to offer comprehensive mortgage advice to clients May work more than 50% of the time out the office, is non-exempt and primarily commission-based Any additional duties as assigned THIS JOB DESCRIPTION IS NOT INTENDED TO BE ALL-INCLUSIVE. THE INCUMBENT WILL ALSO PERFORM OTHER REASONABLY RELATED BUSINESS DUTIES AS ASSIGNED BY MANAGEMENT. Qualifications include: High school diploma or equivalent, Bachelor's degree is preferred 3+ years of experience as a Loan Originator, LOA or Processor, 5+ years preferred Knowledge of Microsoft Excel, Word and Outlook In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage processes, procedures, and documentation Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience preferred Exceptional follow-up, time management, interpersonal, and verbal and written communication skills Willingness to learn, self- motivated, social media savvy and a forward thinker Excellent customer service skills and working in a team environment Excellent interpersonal, verbal and written skills are a must Must be a self-starter who is reliable, detail oriented and the ability to resolve issues Strong relationship building a must, along with strong written and verbal communication skills Ability to analyze issues and create effective resolutions, while managing multiple projects at one time. Must have NMLS and SAFE, UST, preferred, or able to obtain applicable State NMLS license within 30 - 90 days of employment or employment will be terminated. Physical Requirements The employee must occasionally lift and/or move up to 25 pounds Specific vision abilities required by this job include close vision While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl Job Type: - Non-Exempt Compensation: - Regular Pay: $7.25 - $15.00/hour Supplemental Pay: - Commission Pay NOTE: The Pay Range indicated may vary based on skills, experience, and location once a candidate is selected. - Bonus Pay (eligible) Benefits: (Full-Time) - Health Insurance - Paid Time Off (PTO) - Paid Holidays - 401(k) We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Solutions Architect on the Field Engineering team, you'll be the trusted technical advisor to enterprise customers across pre-sales and post-sales, for teams running AI and web workloads on Vercel. You'll qualify technical fit, design future-state architectures, and run evaluations and proofs of concept before the deal, then guide adoption as lead architect after it, bringing in Professional Services, Developer Success, Product, and Engineering when customers need them. This is a hybrid role based in Austin, New York City, or San Francisco, with three days a week in the office. What you'll do Lead technical discovery with Sales, qualify use cases, and design target architectures for AI agents and web applications on Vercel Own proofs of concept (POCs) and pilots end to end: set success criteria, guide implementation, and document outcomes for executive buyers Build and deliver tailored demos, technical presentations, and workshops for developer and executive audiences Act as lead architect post-sale for strategic accounts, guiding onboarding, reference implementations, and migrations, and tuning performance with Core Web Vitals and observability data Run customer security, compliance, and architecture reviews, and feed recurring field gaps back to Product and Engineering What you need 5+ years of experience in a customer-facing technical role such as solutions architect, sales engineer, or platform architect, working with web or cloud platforms Hands-on JavaScript and TypeScript experience, including reviewing production application code built with Next.js, React, or another modern framework Designed enterprise architectures covering web performance, caching, networking, and security on AWS, Microsoft Azure, or Google Cloud Platform (GCP) Ran technical evaluations or POCs on enterprise deals with both executive and developer stakeholders Bonus if you Built and shipped an AI-powered application or agent, for example with the AI SDK Led a large-scale migration to a cloud-native or composable architecture (headless CMS, commerce, identity) Supported customer security reviews against SOC 2, PCI DSS, or HIPAA Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA On Target Earnings pay range for this role is $190,000 - $340,000. Actual OTE will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale. WHAT YOU'LL DO - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience. - Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy. - Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI. - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations. - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services. WHAT YOU HAVE - Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers. - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels. - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly. - Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality. - Experience with Salesforce and Catalyst, are preferred, but not required. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. COMPENSATION RANGE $125,000 - $145,000 OTE DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-JL1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: United States (Remote); United Kingdom (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. About the Role   We are looking for product-oriented backend engineers to join our engineering team here at Teleport. You will be responsible for designing and implementing backend services and APIs that enable access controls auditing tools, audit logging, session recording summarization, and identity workflows in all aspects of Teleport. You will be involved in the entire product development cycle, from working with customers to understand security needs, to writing RFDs for your design ideas, to implementing distributed systems in Go. You will work very closely with engineers, product managers, and security researchers to design features that secure and monitor access to infrastructure at scale. You will play a key role in shaping how modern infrastructure access is secured, audited, and managed at scale. What You'll Do - Building backend integrations https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Aaws with cloud provider's managed databases. - Working on scalability and resiliency https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Ascaleof clusters with 10K+ nodes. - Implementing advanced HTTPS proxy with identity aware access control. - Building hardened security https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Asecurity for Linux and Mac users. What We're Looking For - Go or Rust experience - Linux systems engineering - Cryptography engineering experience is a plus How We Hire - You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements - You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions - You join a Slack channel and submit a coding challenge https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md in Go using Github Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Ho Chi Minh City, Vietnam Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Key Responsibilities • You will have experience in international student recruitment for higher education. • You have an established and relevant agency network and solid relationships with key stakeholders within these agencies. • A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting. • You will have developed and trained education agents on how to promote the brand you represent. • You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities. • You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities. • You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships. • You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry. • You will be a highly motivated individual who strives for success in all areas. • You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera. Desirable Criteria • Salesforce or database management experience. • We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents. Location The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based). Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Ho Chi Minh City, Vietnam Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Key Responsibilities • You will have experience in international student recruitment for higher education. • You have an established and relevant agency network and solid relationships with key stakeholders within these agencies. • A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting. • You will have developed and trained education agents on how to promote the brand you represent. • You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities. • You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities. • You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships. • You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry. • You will be a highly motivated individual who strives for success in all areas. • You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera. Desirable Criteria • Salesforce or database management experience. • We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents. Location The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based). Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Lagos, Nigeria Who We Are We are building a category-defining financial institution focused on expanding access to credit for underbanked individuals and small businesses across Nigeria. Through innovative lending, savings, and deposit solutions, we are redefining convenience, speed, and customer experience. The Role The Recovery Manager is responsible for the overall performance of Non-Performing Loans (NPL) and Written-Off Recoveries, including exceeding monthly recovery targets, safeguarding portfolio quality, proactively addressing performance gaps, and fostering a high-performance recovery culture. This role is for operators who think in numbers and manage by data, are obsessed with targets, run rates, and gap closure, can balance firmness with customer empathy, take extreme ownership and deliver results under pressure, challenge inefficiency and raise the performance bar, and move fast, act decisively, and execute relentlessly. Responsibility 1. Target Ownership & Run-Rate Management Deliver 100%+ of monthly NPL and written-off recovery benchmarks. Translate monthly targets into weekly and daily run-rate expectations. Identify deficits early and execute structured recovery sprints. 2. Performance Governance Implement daily war-room reviews. Track PTP conversion rates, RPC rates, contactability, and agent productivity. Reallocate high-value accounts to top performers when necessary. Enforce strict accountability at Team Lead and Agent levels. 3. Strategy & Continuous Improvement Design and execute data-driven recovery strategies. Lead portfolio segmentation (balance-based, risk-based, behavior-based). Improve PTP kept rates and reduce roll-forward rates. Introduce structured incentive models to drive productivity. 4. Team Leadership & Capability Building Recruit, develop, and retain high-performing recovery talent. Coach Team Leads to operate with discipline and urgency. Build a performance culture where underperformance is corrected quickly. 5. Executive Reporting & Insight Provide sharp, insight-led reporting to executive management. Forecast month-end outcomes based on real-time run rate. Highlight risks to profitability early and propose mitigation plans. Requirements Mandatory HND or BSc in a relevant discipline. Minimum of 7+ years’ experience in Recoveries (consumer lending or fintech preferred). Proven track record of consistently hitting or exceeding recovery targets. Strong analytical capability and data fluency. Advantageous Experience in digital collections platforms. Exposure to credit risk or portfolio analytics. Experience managing >20 collectors. Core Competencies Advanced negotiation and objection handling. Data-driven decision making. Strong execution discipline. Conflict resolution and escalation management. High emotional resilience under pressure. Clear and confident communication at all levels.

Location: Remote in the United States; San Francisco Bay Area Workplace: Remote At Sanity, we're building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like Linear, Figma, Riot Games, Anthropic, Spotify, Arc’teryx and Morningbrew are using Sanity to power and automate their content operations. In this role, you'll help build the full vertical for AI-native development at Sanity – from advancing our Model Context Protocol (MCP) server to shipping agentic systems that can scaffold Sanity apps, Studios, and full-stack frontends. You'll work closely with a designer, product manager, and fellow engineers to move fast, experiment constantly, and turn emerging AI capabilities into real products. If you're the kind of person who stays up late tinkering with new model releases and thinks in terms of what's possible rather than what's been done before, this is your role. Here's some of what we've shipped recently: - Sanity MCP Server https://mcp.sanity.io – our remote MCP server, now generally available https://www.sanity.io/blog/sanity-remote-mcp-server-is-generally-available and listed as one of eight official MCP servers in Vercel's v0. - Sanity Agent Toolkit https://github.com/sanity-io/agent-toolkit – agent rules exposed via MCP, plus a Claude Code plugin with skills and slash commands. - Auto-configured MCP in the CLI https://www.sanity.io/docs/changelog/beb93f6c-7913-4ea7-8bbb-847ba7b51b19– the Sanity CLI automatically detects code editors and configures the MCP server for you. WHAT YOU WILL DO - Advance our MCP server – add new capabilities, tools, and integrations that let AI agents interact deeply with Sanity's content platform. - Build agentic developer tools – ship systems that can generate Sanity apps and studios, as well as frontend code with minimal human guidance. - Design and run evals – build evaluation suites using Braintrust to catch regressions, measure improvements, and make data-driven decisions about prompt and model changes. - Build a Sanity MCP app https://blog.modelcontextprotocol.io/posts/2025-11-21-mcp-apps/ – create rich React interfaces on top of the MCP protocol for platforms like ChatGPT (using the new ChatGPT Apps SDK https://developers.openai.com/apps-sdk/build/chatgpt-ui) and Claude. - Move across the stack daily – one day you're designing a new MCP tool, the next you're polishing a React component or deploying a new microservice. - Apply prompt engineering craft – diagnose why models fail, steer them effectively, and build intuition for what makes prompts work at scale. - Ship production AI features – write clean, well-tested TypeScript and turn experiments into reliable capabilities that thousands of developers use. - Collaborate with the team – work closely with design, product, and engineering to iterate quickly and share what you learn. ABOUT YOU: - Based in Remote US or San Francisco / Bay Area – if you are in San Francisco/ Bay Area, you should be able to work at least 2 days a week from the office. - Strong TypeScript, React, and Node.js skills – you're comfortable moving between frontend and backend, and a pure specialist profile isn't what we're after. - Shipped AI-powered code to production – whether at work or through side projects, you've built real things with OpenAI, Anthropic, or Vercel AI SDKs. - Actively using MCP in your workflow – you've enhanced your own development with MCP servers. Bonus if you've built one yourself. - Fluent in the current AI landscape – you can articulate the differences between Claude Opus 4.5, Gemini 3, and GPT-5.2, and you have opinions on tools like Cursor, Claude Code, Lovable, and v0. - Hungry and curious – you're obsessed with the craft, experimenting constantly, and energized by how fast this space moves. - Strong prompt intuition – you can "decode" why a model is hallucinating or ignoring instructions without relying solely on automated evals. - Collaborative and clear communicator – you work well with designers and product managers, and you can explain complex AI concepts simply. Not sure you meet every requirement? If you're building in this space and can't stop thinking about what's next, we want to hear from you. WHAT WE CAN OFFER: - A highly-skilled, inspiring, and supportive team - Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth - A global, multi-culturally diverse group of colleagues and customers - Comprehensive health plans and perks - A healthy work-life balance that accommodates individual and family needs - Competitive stock options program WHO WE ARE: Sanity https://www.sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values Sanity pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations - Sweden About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Senior Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal levelling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation For Sweden based hires: Estimated annual salary is between SEK 1,109,000 - SEK 1,742, 000. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare's equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together. You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency. This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption We’d love to hear from you if you have: 3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows. Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices While it’s not required, it’s an added plus if you also have: Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production Experience building internal Slack tooling, workflow automations, or embedded support experiences Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a member of the AI Gateway Team, you will be responsible for developing and enhancing our AI Gateway platform, which provides a unified API for accessing hundreds of AI models from multiple providers. You will collaborate with a remote and distributed team of engineers to build reliable, low-latency systems that handle rate limiting, intelligent failovers, and seamless integrations, enabling developers to ship AI-powered applications without managing provider-specific complexities. This role focuses on ensuring production-ready reliability for AI workloads, including automatic fallbacks during outages and consistent performance across providers like OpenAI, Anthropic, Google, and more. What you'll do Contribute to the design, implementation, and maintenance of the AI Gateway platform, emphasizing features like unified API endpoints, rate limit management, and intelligent failover mechanisms to boost uptime and reliability. Write clean, efficient, and well-documented code, conducting thorough testing to ensure low-latency responses and stability for high-volume AI inference requests. Collaborate with cross-functional teams, including product managers, AI researchers, and infrastructure engineers, to integrate new AI providers and models while addressing scalability and performance challenges. Engage with the open-source community, contribute to AI SDK and related projects, and align with Vercel's ethos of fostering developer tools. Gather user feedback and analytics to drive innovations in AI Gateway, such as enhanced billing unification, provider-agnostic authentication, and analytics for usage insights. What you need 5+ years of relevant experience Strong proficiency in JavaScript/TypeScript and experience with backend development, APIs, and cloud infrastructure Experience with AI/ML integrations, API gateways, distributed systems, or handling high-throughput services (e.g., rate limiting, caching, failovers) Experience contributing to or participating in open source projects Excellent communication skills and the ability to work effectively in a collaborative team environment Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-KR1 Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a Product Operations Manager, you’ll work closely with Product and Engineering teams to drive launch operations and quality, ensuring teams can operate effectively as Notion scales. You’ll serve as the core liaison between Product and the go-to-market organization, helping ensure new products and features are successful.   This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. The ideal candidate is able to dive into ambiguous problems that require deep technical fluency, think in systems to scale technical programs, identify and build agentic workflows to accelerate processes, and communicate effectively to drive alignment across cross-functional teams. Your core responsibilities are: - Partner with product teams to help drive product strategy by synthesizing customer + internal signals into clear insights, framing bets/tradeoffs, and driving alignment on priorities. - Build agentic workflows, tooling and processes that drive engineering velocity and a higher bar for launch quality - Coordinate end-to-end launch of new features across teams, starting with early access programs with external customers to setting clear exit criteria for GA launches, to ensure successful outcomes. - Build evergreen feedback loops and triage + evaluation systems that allow teams build with confidence and prioritize the right bets. - Build strong relationships and drive clarity with key partner teams. SKILLS YOU'LL NEED TO BRING - You have at least 4+ years of experience working in product operations, technical program management, project management, or a product ownership role. - You regularly work and keep up with AI tools (i.e Claude Skills, Cowork, Codex etc) to support your work. - You can identify tradeoffs between building systems or processes that don’t scale to ensure successful outcomes. - You have strong communication skills and can work with both technical and non-technical audiences. This includes teams like Research, Data Science, Product, Security, Legal, Support, and Customer Success - You have strong analytical and problem-solving skills that allow you to act with high agency, at multiple altitudes. - You know when to prioritize collecting more information and when to make decisions with limited data. - You can operate in a fast paced environment where priorities and challenges can change quickly. NICE TO HAVES - Strong knowledge of basic scripting, APIs, MySQL, MCPs and similar open source technologies. - Knowledge of and experience using one or more of the following languages - Python, Go, C++ or Java and are comfortable with Github, CLI, etc. - Background in product management or engineering. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated base salary range for this role is $170,000-$210,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.