Location: Fort Bragg, NC, United States
Job Title
Subject Matter Expert (Joint Special Operations)
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Fort Bragg, NC
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Subject Matter Expert (Joint Special Operations) to support Mission Command Exercises focused on Theater Special Operations Command (TSOC) and Joint Special Operations Task Force (JSOTF) training objectives. The selected candidate will provide expertise in joint operations, exercise planning and execution, and Special Operations Forces mission command training.
Key Duties
• Support Mission Command Exercise planning, preparation, coordination, and execution activities.
• Provide subject matter expertise on joint operations within Special Operations Forces environments.
• Support TSOC and JSOTF training scenarios.
• Assist with research and development of exercise objectives and scenarios.
• Support mission command training activities for SOF units.
Requirements
• Secret clearance.
• Bachelor’s degree.
• Graduate of the U.S. Army Special Forces Officer Qualifying Course, U.S. Army Military Information Support Officers Qualifying Course, U.S. Army Civil Affairs Officer Qualifying Course, or U.S. Army Military Intelligence Officer Basic Leader Course (or other service equivalent).
• Graduate of a U.S. military officer’s intermediate or senior level service school.
• Two years’ experience in Special Operations Forces Headquarters staff positions specifically performing joint operations.
• One year experience researching, planning, preparing, coordinating, and executing Mission Command Exercises focusing on Theater Special Operations Command (TSOC) and/or Joint Special Operations Task Force (JSOTF) scenarios to train SOF units.
• Graduate of a Joint Forces Staff College program or school such as the Joint and Combined Warfighting School (JPME-II), Joint Advanced Warfighting School, or Joint, Interagency, and Multinational Planner’s Course.
Preferred Qualifications
• Graduate of one or more Joint Special Operations University (JSOU) or equivalent courses.
• Knowledge of strategic-level theory, National Security Strategy, and National Military Strategy.
• Knowledge of the Joint Operating Environment.
• Knowledge of strategic national guidance relating to operational plans and campaigns and their relationship to tactical-level application and strategic relevance.
• Experience with intelligence systems acquisition capability.
• Advanced Military Intelligence experience relating to Irregular Warfare and/or SOF Operations.
• Knowledge of regular versus irregular intelligence support, armed groups and irregular movements, intelligence support to Unconventional Warfare (UW), and UW campaign planning factors.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Job Title
Test & Evaluation (T&E) Scientist III
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Muscatatuck, Indiana
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking a Test & Evaluation (T&E) Scientist III to support the planning, execution, oversight, and assessment of complex Department of Defense test and evaluation activities. The selected candidate will provide technical leadership for developmental and operational test events involving cyber, electronic warfare, cyber-physical, and multi-domain capabilities. This role will support advanced training and test environments, coordinate with senior government stakeholders, and help ensure test objectives are effectively planned, executed, documented, and evaluated. The ideal candidate will bring extensive experience supporting DoD test programs and evaluating emerging technologies in operationally relevant environments.
Key Duties
• Plan, coordinate, and oversee developmental test and evaluation (DT&E) and operational test and evaluation (OT&E) activities.
• Support cyber, electronic warfare, cyber-physical, and multi-domain test events.
• Develop test objectives, methodologies, success criteria, and evaluation approaches.
• Coordinate test and training events with government stakeholders and mission partners.
• Support the integration and evaluation of capabilities within cyber-physical and live-virtual-constructive (LVC) environments.
• Analyze test results and assess system performance against established requirements.
• Prepare test reports, after-action reviews, lessons learned, and technical documentation.
• Develop and deliver briefings for government customers and senior leadership.
• Support test planning activities for operational and developmental assessments.
• Coordinate with technical teams to support OT/IT integration and test execution.
• Provide recommendations to improve testing effectiveness and mission outcomes.
Requirements
• Master's degree in Engineering, Computer Science, Cybersecurity, Systems Analysis, or a related technical discipline required.
• PhD in a related field preferred.
• DoDM 8140.03 IAT II certification or higher required.
• Active TS/SCI security clearance required.
• Minimum of twelve (12) years of progressive experience in DoD test and evaluation, RDT&E program management, or cyber range/cyber-physical system test operations supporting DoD programs.
• Demonstrated senior-level experience planning, overseeing, and evaluating DT&E or OT&E events for cyber, electronic warfare, or multi-domain operations capabilities.
• Demonstrated experience coordinating test or training events with senior DoD stakeholders, including CYBERCOM-level organizations, joint or coalition commands, or interagency partners.
• Demonstrated experience with cyber-physical range architectures, live-virtual-constructive (LVC) test environments, and OT/IT system integration in a DoD training or test environment.
• Demonstrated analytical and documentation experience including test reports, after-action reviews, lessons learned deliverables, and senior leader briefings.
• Electronic Warfare systems experience from military service or DoD defense contractor experience preferred.
• DoD program management experience and PMP certification or equivalent preferred.
Compensation
• Competitive Hourly Pay
• Benefits
Location: Muscatatuck, IN, United States
Operations Manager – II (General and Operations Management)
Why IDS?
IDS believes in solving complex challenges through innovation, technical expertise, and operational excellence. We support critical missions across government and defense sectors, delivering impactful solutions that enhance national security. Joining IDS means contributing to meaningful, mission-driven work in highly dynamic environments.
Location
Muscatatuck Indiana
Job Description
IDS is seeking a skilled
Operations Manager II
to support cyber range and training operations within a Department of Defense (DoD) environment. This role requires a hands-on leader with experience managing cyber training programs, coordinating operational activities, and supporting enterprise-level cyber test and training environments.
The Operations Manager will play a key role in planning, executing, and evaluating cyber training events while ensuring alignment with mission objectives and technical requirements.
Key Responsibilities
Plan, coordinate, and execute
cyber range and training operations
Lead and manage
cyber training programs
for Army and Joint environments
Oversee daily operational activities within
cyber testbed environments
Ensure training effectiveness through
evaluation and continuous improvement
Coordinate with
senior DoD stakeholders and leadership
Support integration of
IT/OT systems, networking, and cyber infrastructure
Manage schedules, resources, and operational priorities
Maintain operational readiness of cyber range capabilities
Requirements
Education
Bachelor’s degree in network engineering, Cybersecurity, Information Management, or related discipline
OR
equivalent experience in lieu of degree
Experience
Minimum of
7 years of experience in cyber range or computer testbed environments
Minimum of
7 years of program management or equivalent senior-level DoD / defense industry experience
Minimum of
2 years of experience supporting Army and Joint cyber training exercises
Strong experience planning, executing, and evaluating
cyber training programs
Experience working with
senior DoD personnel and stakeholders
Demonstrated ability to manage
operations in fast-paced, mission-driven environments
Technical Skills
Working knowledge of:
Operational Technology (OT) / Information Technology (IT)
systems
Networking and infrastructure environments
Cellular systems and communications technologies
Cyber range platforms and test environments
Desired Skills
Strong project and operations management abilities
Excellent leadership and coordination skills
Strong communication and stakeholder engagement
Ability to manage multiple priorities simultaneously
Experience in
training environment optimization and performance improvement
Security Clearance
Active Top Secret (TS) / Sensitive Compartmented Information (SCI)
required
Location: Muscatatuck, IN, United States
Program Manager (PM) – III (General and Operations Management)
Why IDS?
IDS believes in resolving complex challenges through innovation, technical expertise, and operational excellence. We support critical missions across the government, defense, and public sectors—delivering solutions that strengthen national security and enable mission success. At IDS, your work directly contributes to high-impact programs supporting today’s most demanding environments.
Location
Muscatatuck, Indiana
Job Description
IDS is seeking an experienced
Program Manager (PM) III
to lead and oversee enterprise-level technology programs in support of Department of Defense (DoD) missions. This role requires a senior leader capable of managing complex programs, coordinating with high-level stakeholders, and driving execution across technical and operational domains.
The Program Manager will be responsible for full lifecycle program management, including planning, execution, risk management, and delivery of Cyber Range or IT/OT-related initiatives.
Key Responsibilities
Lead planning and execution of
large-scale enterprise technology programs
Oversee
program scope, schedule, cost, and performance metrics
Interface with
senior DoD leadership and stakeholders
Manage and mitigate
program risks and issues
Ensure programs align with
mission objectives and operational requirements
Provide oversight of
Cyber Range or IT/OT technology program operations
Coordinate cross-functional teams across technical and operational areas
Maintain awareness of
supporting platforms, infrastructure, and hardware systems
Requirements
Education
Master’s degree in Program Management, Project Management, Business Management, Economics, or related discipline
OR
equivalent experience in lieu of degree
Certifications
One of the following (or equivalent):
Project Management Professional (
PMP
)
Program Management Professional (
PgMP
)
DAU Level III Program Management Certification
Experience
Minimum of
10 years of program management experience
or equivalent senior-level DoD/Defense Industry experience
Experience working directly with
senior DoD personnel and leadership
Senior-level experience includes:
Military
Field Grade Officer or above
, or
Senior NCO (
E‑8 or above
), or
DoD Civilian at
GS‑13 or higher
Experience managing
enterprise-level technology programs
Minimum of
2–5 years managing Cyber Range or IT/OT programs
Strong experience in
complex, mission-driven environments
Desired Skills
Strong leadership and decision-making capabilities
Excellent communication and stakeholder management skills
Ability to manage multiple priorities in fast-paced environments
Deep understanding of
DoD program structures and processes
Experience with
technical program execution and infrastructure environments
Security Clearance
Active Top Secret (TS) / Sensitive Compartmented Information (SCI)
required
Location: Moscow, Russia, Russian Federation
Bodyguard with Top-Secret Clearance
U.S. Embassy – Moscow, Russia | OCONUS |
Two (2) year deployment commitment
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
IDS International is seeking experienced protective security professionals to support close protection operations within a U.S. Embassy environment in Moscow, Russia. This role supports protective movement operations, advance work, and static security functions in support of senior diplomatic personnel.
Personnel assigned to this role operate in a highly structured, high-security overseas environment requiring elevated situational awareness and strict adherence to operational procedures.
Key Responsibilities
Provide close protection services for senior diplomatic personnel
Conduct advance preparation for protective movements
Operate armored and unarmored vehicles
Support protective movement coordination activities
Staff static guard posts as directed
Prepare written reports, logs, and security documentation
Maintain required operational and administrative files
Required Qualifications
Clearance
: Active Top-Secret clearance required
Citizenship
: U.S. Citizen
U.S. License
: Valid U.S. driver’s license with a clean driving record within the past three (3) years
Education
: High school diploma or GED equivalent
Required Experience
:
Minimum three (3) years of relevant experience
Minimum one (1) year of close protection experience
Experience operating armored and unarmored vehicles
Strong written communication and reporting skills
Ability to operate effectively in a structured, high-security environment
Physical Requirements
:
Ability to sit, stand, walk, bend, and move throughout secure facilities for extended periods
Ability to work extended shifts in a secure operational environment
Ability to lift and/or move moderate amounts of weight as required
Preferred Qualifications
Radio communication proficiency
Experience operating in overseas or diplomatic security environments
Strong situational awareness and accountability standards
Work Schedule & Conditions
Standard Schedule
: 12-hour shifts; 60+ hours per week based on operational requirements
Overtime
: Opportunities for overtime may be available based on staffing and operational needs
Flexibility Requirement
: Schedule and shift assignments are based on U.S. Embassy and RSO operational requirements
Compensation & Benefits
Moscow Rate
: $ 60.08 per hour
*Ask about Training & OT rates
Housing provided
Three (3) paid 14-day R&R periods during initial deployment commitment
Quarterly
bonuses
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps — please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Moscow, Russia, Russian Federation
Bodyguard Russian Translator with Top-Secret Clearance
U.S. Embassy – Moscow, Russia | OCONUS |
Two (2) year deployment commitment
Join IDS International’s National Security Services team supporting secure & mission-critical environments.
IDS International is seeking experienced Russian-speaking protective security professionals to support close protection operations within a U.S. Embassy environment in Moscow, Russia. This role combines protective security responsibilities with operational language support in a highly controlled overseas environment.
Personnel assigned to this role must be comfortable operating in a high-security environment with elevated counterintelligence awareness requirements.
Key Responsibilities
Provide close protection services for senior diplomatic personnel
Support protective movement operations and coordination activities
Conduct advance preparation for movements and operational activities
Operate armored and unarmored vehicles
Prepare written reports, logs, and operational documentation
Staff static security posts as directed
Provide Russian language support during operations as required
Required Qualifications
Clearance
: Active Top-Secret clearance required
Citizenship
: U.S. Citizen
U.S. License
: Valid U.S. driver’s license with a clean driving record within the past three (3) years
Education
: High school diploma or GED equivalent
Required Experience
:
Minimum three (3) years of relevant experience
Minimum one (1) year of close protection experience
Experience operating armored and unarmored vehicles
S3/R3 Russian language proficiency
Strong written communication and reporting skills
Important Language Requirement
:
Candidates
must
provide documentation demonstrating the required Russian language proficiency as part of the qualification process. Acceptable documentation may include recent language proficiency test results and/or third-party vendor verification confirming the candidate’s proficiency level. Candidates are responsible for obtaining and providing their language proficiency documentation;
IDS does not administer the language proficiency test.
Physical Requirements
:
Ability to sit, stand, walk, bend, and move throughout secure facilities for extended periods
Ability to work extended shifts in a secure operational environment
Ability to lift and/or move moderate amounts of weight as required
Preferred Qualifications
Radio communication proficiency
Experience operating in overseas or diplomatic security environments
Strong situational awareness and accountability standards
Work Schedule & Conditions
Standard Schedule
: 12-hour shifts; 60+ hours per week based on operational requirements
Overtime
: Opportunities for overtime may be available based on staffing and operational needs
Flexibility Requirement
: Schedule and shift assignments are based on U.S. Embassy and RSO operational requirements
Compensation & Benefits
Moscow Rate
: $ 61.71 per hour
*Ask about Training & OT rates
Housing provided
Three (3) paid 14-day R&R periods during initial deployment commitment
Quarterly
bonuses
Apply
Apply to learn more about this opportunity. A National Security Services Recruiter will contact you to discuss the position and next steps. Qualified Bodyguard Translator candidates should be prepared to provide documentation of their Russian language proficiency during the recruiting process. Please monitor your email.
___
Our Cleared Staffing Center of Excellence (COE) is a dedicated hub for secure and efficient talent acquisition. We connect a vetted network of cleared professionals with Intelligence Community (IC) staffing needs and trusted B2B partners.
Follow us on
LinkedIn
to stay up to date on current opportunities, program updates, and company news.
Location: Central Europe; Portugal; Germany; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
As an Account Executive EMEA/MENA, you will be responsible for the growth of our enterprise accounts in the region, ensuring all key metrics are delivered. With identified accounts, you will ensure revenue growth, customer success, and long-term customer partnership. In addition, you will provide direction and recommendations to the extended territory team and leadership to increase the region's efficiencies, structure, and strategy, ensuring individual and group success.
YOU WILL BE ACCOUNTABLE FOR EXCELLENCE TO:
- Own the full sales cycle from prospecting and qualification through trial, negotiation, closing, and handover.
- Consistently achieve and exceed new business targets.
- Build and manage a healthy pipeline through self-generated opportunities.
- Develop territory strategy and specific account plans, expand install base and acquire net new customers, create and execute demand generation plans within a territory, and be accountable for all aspects of taking down the number as if you genuinely owned SplitMetrics.
- Create a strong partnership with BDR, Marketing, Solutions, Product, Customer Success, Leadership and Legal to win strategic accounts.
- Leverage internal and external tools to maximize customer information – Maximize success with a world-class SaaS toolkit (access to Gong, Hubspot, Linkedin Sales Navigator, AppMagic), and provide feedback on products regarding customers' issues and competitive trends.
- Represent the company at industry events and conferences, building relationships and generating new business opportunities.
- Maintain strong deal hygiene, forecasting accuracy, and CRM discipline.
- Take ownership of performance, continuously improve sales skills, and actively seek and apply coaching and feedback.
ABOUT YOU:
We want to meet individuals passionate about the mobile marketing world, who have experience working with app publishers, agencies and brands and have a track record in owning large multi-year deals from end to end.
- 3+ years of experience in sales roles, with a strong track record in mobile marketing or advertising technology.
- A genuine passion for closing the deals with a ruthless focus on a customer.
- Proven ability to sell complex SaaS solutions to multiple stakeholders and senior decision-makers.
- A systematic approach in sales (MEDDIC).
- Strong experience in outbound prospecting and pipeline generation.
- A commitment to being an adviser and business development partner for a customer.
- A consultative selling mindset - able to challenge customer thinking, uncover underlying business needs, and position solutions based on value and business impact.
- Highly accountable, proactive, and results-oriented, with a strong sense of ownership.
- Excellent written and verbal communication skills.
- Curious, creative thinker, and open-minded character with a passion for challenges.
- Strong understanding of the mobile marketing, app growth, and advertising ecosystem, with a genuine curiosity to continuously follow industry trends, market shifts, competitors, and emerging technologies.
- Fluent English.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Gurugram, Haryana, India
NEOLYTIX
ABM Specialist / Assistant Manager
Account-Based Marketing · Healthcare SaaS · Senior Associate / AM band
FUNCTION
Marketing
EXPERIENCE
3–5 Years
LOCATION
Gurugram (Onsite)
SHIFT
UK (1:30–10:30)
Role Overview
Neolytix is a US-headquartered healthcare BPO/KPO serving 280+ healthcare organizations across RCM, Credentialing & Provider Enrollment, Medical Coding, Virtual Medical Assistants, and Payer Analytics, with delivery centers in Gurugram and Manila — including our proprietary InCredibly credentialing platform. We are transitioning from a services company to a Services-as-Software model.
The ABM Specialist / Assistant Manager owns Neolytix’s account-based marketing motion across 1:1 (strategic named accounts), 1:few (ICP segment clusters, e.g., rural hospital RCM), and 1:many (programmatic, intent-gated) tiers. You’ll build and run intent-driven account scoring, tiered engagement playbooks, and enrichment workflows in close partnership with Sales, Demand Generation, and Product Marketing — turning signal data into prioritized, sales-ready accounts.
Key Responsibilities
Account Segmentation & Tiering
Define and maintain target-account universes across all three ABM tiers — 1:1 strategic, 1:few ICP clusters, and 1:many programmatic segments.
Set tier-specific playbooks: bespoke for 1:1, shared with light personalization for 1:few, and rules-based programmatic for 1:many.
Intent Signal Monitoring & Scoring
Own recurring intent-signal ingestion (ZoomInfo intent, Apollo, Definitive Healthcare) and convert raw signals into scored account briefs (HOT/WARM/WATCH).
Track signal trends (warming/cooling accounts) and flag ICP-fit exceptions before accounts are actioned.
Maintain the state/tracking files and cadence that keep signal briefs current and non-duplicative day over day.
Enrichment & Data Hygiene
Run account and contact enrichment (Apollo, ZoomInfo) once accounts clear a signal threshold — firmographic and contact data complete before handoff.
Maintain clean handoff protocols to Sales — CRM record checks, email verification, title confirmation, and sequence-conflict checks — before enrollment.
Sales Alignment & Handoff
Deliver prioritized, tiered action lists to assigned AEs on a regular cadence; run structured syncs to confirm status, resolve ICP flags, and align on next-best-actions.
Maintain campaign-tagging discipline in HubSpot (lead source, ICP tier, campaign name) for attribution.
Campaign Design, Reporting & Collaboration
Build multi-channel engagement per tier — email, LinkedIn/paid social, direct mail, webinars, events — matched to 1:1, 1:few, or 1:many treatment; partner with Product Marketing on persona-specific messaging (CMO/COO).
Report pipeline influenced, account engagement, and signal-to-pipeline conversion to leadership monthly; run post-campaign reviews and a testing roadmap.
Act as the connective layer between Sales, Product Marketing, and Demand Generation for all account-based activity.
What You Bring
Must-Have
3–5 years of B2B marketing, with at least 2 years running ABM programs across 1:1, 1:few, and/or 1:many models.
Hands-on with intent data platforms and translating signals into sales-ready account lists.
A track record of partnering directly with Sales/AE teams on account strategy and handoff — not just campaign delivery.
Hands-on with intent/ABM platforms (ZoomInfo, Definitive Healthcare, Warmly, 6sense, Demandbase, or similar), enrichment (Apollo), and CRM/marketing automation (HubSpot).
Strong grasp of account scoring, tiering, and multi-touch campaign design; comfortable building signal-to-pipeline dashboards.
Proficiency in HubSpot, Salesforce (or equivalent CRM), and LinkedIn Campaign Manager.
Preferred
B2B SaaS or healthcare-technology marketing background.
Familiarity with the US healthcare provider landscape (hospitals, rural health systems, specialty practices, behavioral health); working knowledge of RCM, credentialing, or practice-management categories.
Familiarity with project-management tools (Asana, Notion, or Jira).
Eligibility Criteria
Education:
Bachelor’s degree (Marketing, Business, or a related field) is mandatory and must be completed — candidates currently pursuing or with an incomplete graduation are not eligible.
Communication:
Strong written and verbal English — able to run structured syncs with Sales stakeholders and present ABM performance to leadership.
Work mode & shift:
Onsite at Gurugram, full-time, UK shift (1:30 PM – 10:30 PM IST) & Should be flexible.
Notice period:
Immediate joiners or candidates on short notice preferred.
Why Join Neolytix
High-Visibility Pipeline Role
Drive pipeline across the full ABM tier structure, with direct exposure to Sales and Marketing leadership.
Scale an Intent-Driven Motion
Build ABM for a rapidly growing Healthcare SaaS product targeting the US mid-market.
Ownership Culture
An environment that values ownership, curiosity, and continuous improvement.
Development Support
Learning resources, external certifications, and leadership mentoring.
Location: Gurugram, Haryana, India
NEOLYTIX
Credentialing Associate / Sr Associate
Provider Credentialing & Enrollment · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US provider credentialing/enrollment; Senior Associate requires 3–4 years including payer-enrollment ownership.
About the Role
Neolytix runs credentialing and enrollment for US provider organizations — getting physicians and facilities enrolled with payers accurately and fast, because every stalled application is delayed revenue for the client.
Associates manage application preparation, submissions, and follow-up. Senior Associates own end-to-end enrollment files, payer escalations, and re-credentialing calendars.
Key Responsibilities
Core (Associate & Sr Associate)
Prepare, submit, and track provider enrollment applications with commercial and government payers (Medicare/Medicaid, commercial plans).
Maintain and attest CAQH profiles; manage PECOS, NPPES, and payer portals.
Follow up with payers on application status and resolve deficiencies quickly and accurately.
Maintain accurate trackers — effective dates, expirables (licenses, DEA, malpractice), and re-credentialing timelines.
Handle provider and client data with strict confidentiality and HIPAA compliance.
Additional (Sr Associate)
Own complete enrollment files end-to-end for assigned clients, including complex group/facility enrollments and payer escalations.
Run the re-credentialing and expirables calendar so nothing lapses.
Review associates’ submissions for accuracy and coach on payer-specific requirements.
Skills & Experience
Must-Have
Associate: minimum 1 year in US provider credentialing/enrollment. Sr Associate: 3–4 years with end-to-end enrollment ownership.
Hands-on experience with CAQH, PECOS/NPPES, and payer portals; strong understanding of enrollment workflows and timelines.
High attention to detail — credentialing errors are expensive and slow to unwind.
Preferred
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or athenahealth preferred; similar platforms considered.
Experience with credentialing software (Modio, MD-Staff, Verity, or similar).
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Moderate-to-strong — good spoken and written English for payer follow-ups and professional, client-facing emails and notes. Accuracy in writing matters as much as speed.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable with payer portals, CAQH / PECOS / NPPES, tracker maintenance, and MS Office (Excel/Word).
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Applications prepared/submitted and processed per period.
First-pass approval rate and enrollment turnaround time (TAT).
Zero lapses on expirables and re-credentialing dates.
Accuracy / rework rate on submissions.
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, notice).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, athenahealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate Director - RCM
RCM | Credentialing | India Delivery Leadership
DEPARTMENT
Operations
EXPERIENCE
16–20 Years
LOCATION
Gurugram (Onsite)
REPORTS INTO
CEO & COO
About the Role
The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement.
Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales.
If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role.
Key Responsibilities
1. Delivery & SLA Ownership
Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management.
Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution.
Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines.
2. Capacity Planning & P&L
Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets.
Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline.
Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines.
3. Client Engagement & Retention
Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions.
Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate.
4. People Leadership & Talent Development
Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing.
Own succession planning, performance management cycles, and high-potential identification for the ops org.
Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent.
Build a performance culture grounded in accountability, continuous feedback, and professional growth.
5. Process Excellence & Technology
Drive continuous improvement across both service lines using structured problem-solving approaches.
Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve.
Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows.
Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure.
6. Governance & Compliance
Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements.
Own internal QA frameworks, audit processes, and remediation planning for both service lines.
Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness.
What You Bring
Must-Have
Full-time MBA / PGDM or equivalent postgraduate degree.
16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs.
Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows.
Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management.
Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers.
Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment.
Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data.
Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency.
Strong Preference
Experience managing multi-geography delivery operations spanning India and Philippines.
Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity.
Track record of leading go-live transitions and new client onboarding at scale.
Nice-to-Have
Six Sigma or Lean certification.
Exposure to AI-assisted workflows or automation tools within RCM environments.
Experience in SSAE-18 / SOC 2 compliance environments.
Eligibility Criteria
Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted.
Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders.
Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required.
Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile.
Performance Expectations (KPIs)
The AD, Operations will be measured on the following within the first 12 months:
SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days.
Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks.
Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses.
Client retention and satisfaction: no unplanned exits attributable to delivery performance.
Team attrition (operations): managed within business continuity thresholds.
Delivery margin: cost-to-serve within budget and P&L targets for both service lines.
Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure.
Hiring Process
Stage 1: Talent Management screening and profile review.
Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach.
Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record.
Stage 4: Reference checks and offer.
Why Join Neolytix
High-Trust Ownership
Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact.
Scale & Scope
Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics.
Build What You Run
Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure.
Competitive Package
Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.
Location: Gurgaon, India
NEOLYTIX
Assistant Manager, RCM Business Excellence
Revenue Cycle Management | Governance & Performance | Gurugram
DEPARTMENT
RCM Business Excellence
EXPERIENCE
6–8 Years
LOCATION
Gurugram (Onsite)
SHIFT
India Hours | US AM Overlap
REPORTS INTO
President & COO
⚠ This is not a delivery role. You will not run RCM accounts, manage billing teams, or handle client escalations. You will own the independent measurement layer that tells leadership whether delivery is doing what it committed to do. If you want to go deeper into governance and analytics rather than climb an operations delivery ladder, read on.
About the Role
Neolytix is a US-headquartered healthcare managed services organization running RCM, credentialing, and provider services for 270+ provider organizations across the US. Our delivery teams operate from Gurugram, Manila, and Chicago.
We are creating a new seat: Assistant Manager, RCM Business Excellence. This is the founding role of an independent governance function. You will sit alongside delivery, not inside it: your mandate is to define what good process looks like for every RCM account, measure whether it actually happens, and give leadership numbers they can act on. Quality assurance reports to you. You define the metrics, own the cadence, and build the function as it scales.
The shift is India business hours with overlap into the US morning for leadership reviews. This is not a night shift role. If you have spent your RCM career on a night shift at a BPO, that changes here.
What You Will Own
1. Process SLA Conformance
Define the committed process standard per RCM account: charge lag, posting turnaround, AR touch cadence, denial resolution timelines, and aging thresholds.
Track actual performance against committed standards at a granular level. Strategic accounts reviewed weekly, the rest monthly.
Flag risks proactively with proposed solutions before they breach SLAs.
2. Monthly Performance Insight
Build the monthly performance pack from daily productivity and quality data. The standard: a reader can act on it without asking a follow-up question.
Breaches carry a named owner and a resolution date. Last month's breaches are re-checked before new ones are raised.
Contribute to weekly and monthly dashboards shared with delivery leadership and, where relevant, clients.
3. Quarterly Financial Review
Analyse financial performance across all RCM accounts: charges, collections, AR aging, denial rate, net collection rate, and cost to collect.
Present trends to senior leadership each quarter. You will be supported in building this, and expected to stand behind your conclusions when challenged.
4. Quality Function Ownership
Line management of the Quality Lead and QA analysts. You own the sampling plan, audit calendar, scoring consistency, and auditor calibration.
Ensure QA findings reach the floor and drive change, rather than living in a report.
Audit team output for accuracy; identify recurring error patterns and drive corrective action.
5. Process Change Measurement
When a new coding guideline, SOP, or process rule goes out, measure whether it was adopted and what it did to denials or rework.
Rule issued, adoption measured, impact quantified, result fed back. Close the loop, do not just report the issuance.
What You Bring
Must-Have
6 to 8 years in US healthcare RCM operations, with hands-on exposure to AR and denials and a working understanding of how process failure shows up in revenue.
Experience building a reporting, MIS, or business excellence function from scratch: defining the metrics, sourcing the data, establishing the cadence. Inheriting and running a function is not the same thing.
Fluency in RCM financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one, not just report the number.
Advanced Excel and working SQL. You use SQL to validate data, not to list it as a skill.
Confidence presenting findings to senior leadership and holding a position when challenged. This means publishing numbers that make delivery look bad when the numbers say so.
Strong Preference
Six Sigma Green Belt or equivalent process excellence training you have actually applied to a live project, not just certified.
Experience across multiple billing platforms (AdvancedMD, Athenahealth, Kareo, Epic, Centricity, or similar) and the data normalisation that comes with it.
Prior management of a small quality or audit team.
Power BI familiarity, though the analytics team owns the front end.
Nice-to-Have
Healthcare analytics firm or BPO process excellence background.
Experience designing and running an MIS reporting function in a US RCM environment.
Exposure to SSAE-18 or SOC 2 audit readiness in an RCM context.
Who You Are
You publish findings that make the delivery team look bad, and you sleep fine afterward. If you soften conclusions to keep the peace, this is the wrong seat.
You build something and then measure whether it worked. The artifact is not the point; the change it produced is.
You ask what a number means before you report it. A chart that describes what happened is the beginning of the work, not the end.
You would rather be right and uncomfortable than comfortable and wrong.
Eligibility Criteria
Education: Graduate degree, any discipline. An analytical or healthcare-adjacent background is preferred.
Communication: Excellent spoken and written English. You will present to the COO and CEO quarterly. Communication below this standard will not progress past the screening stage.
Shift: India business hours with US morning overlap for leadership reviews. Onsite, Gurugram.
Notice Period: Up to 60 days preferred. Beyond 60 days considered only for an exceptional profile.
Performance Expectations
What success looks like across the first year:
Day 30: a current-state assessment published that honestly names what can and cannot be measured today. No softening.
Day 60: SLA conformance tracking live for strategic accounts.
Day 90: SLA conformance extended to the full RCM book.
Month 3 onward: monthly performance pack running reliably. Leadership reads it and acts on it.
Year 1: four quarterly financial reviews delivered and defended, MIS Analyst hired and producing independently, at least one process change closed end to end with adoption measured and impact quantified.
End of year 1: the business argues from your numbers rather than about them.
Career Path
This is the founding seat of a function, not a standalone role. Business excellence and governance are established career tracks in RCM that run to Director and VP level at the large players. We are building ours from its first hire.
Now
AM, RCM Business Excellence
RCM book: quality and MIS
12–18 Months
Manager
Team of 3–5; governance across RCM
Next
Senior Manager / AD
Governance across service lines
Beyond
Director / VP, Business Excellence
The function at company scale
The move to Manager is earned against stated milestones, not time served. The rungs beyond it describe where the function is heading as the business grows.
Hiring Process
Stage 1: TA screening call (30 minutes). Role fit, domain depth check, and shift confirmation.
Stage 2: Functional interview with the COO (45 to 60 minutes). Process knowledge, multi-account RCM experience, measurement approach, and how you handle findings that are unwelcome.
Stage 3: Analytical exercise. A take-home case using real account data with a genuine deterioration in it. You have 3 days to complete it. We are watching whether you reach for root cause or describe the chart.
Stage 4: Conversation with the CEO (45 minutes). Scope discussion, career trajectory, and how you think about building a governance function.
Stage 5: Reference checks (minimum 2 calls). Specifically: an occasion when this person delivered findings that were unwelcome, and what happened next.
Stage 6: Offer.
Why Join Neolytix
Founding Seat of a Function
You own this from its first hire. The metrics, the cadence, the standard: none of it exists yet. That is rare at this level and reads strongly on a CV.
Scope from Day One
The whole RCM book, not one account or one process. At AM level in most RCM organisations you own a slice. Here you own the view across all of it.
Day Shift, Not Night
India business hours with US morning overlap. Not a night shift role. If you have spent your career on a night shift, this changes here.
AI Makes This More Important
As automation absorbs transactional delivery work, the measurement and governance layer becomes a larger share of the organisation. We are building an RCM platform now, and its analyst roles report into this function.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Muscatatuck, IN, United States
Muscatatuck, IN, United States
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