Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
À propos du poste
Rejoignez l'équipe Customer Success d'Anthropic en tant que Customer Success Manager basé(e) dans la région EMEA, alors que nous façonnons l'avenir de l'adoption de l'IA en entreprise. En tant que Customer Success Manager chez Anthropic, vous serez partenaire stratégique et conseiller de confiance de nos clients les plus complexes dans la zone EMEA, les aidant à exploiter pleinement le potentiel de toutes nos fonctionnalités Claude : API, Claude for Enterprise et Claude Code.
Vous développerez de véritables partenariats avec les clients, acquérant une compréhension approfondie de leurs objectifs commerciaux, de leur orientation stratégique, de leur vision en IA et de leurs besoins techniques. Vous ferez appel à la fois à votre sens des affaires et à votre expertise technique pour agir comme conseiller stratégique tout au long de leur parcours chez nous.
En partenariat avec l'ensemble de l'équipe chargée des comptes, vous aiderez les clients à identifier les fonctionnalités Claude les mieux adaptées à leurs objectifs commerciaux spécifiques, en travaillant en étroite collaboration avec eux pour leur fournir les meilleures pratiques et des conseils, tout en les aidant dans la croissance et l'évolution de leur utilisation (consommation et base) sur le siège.
Votre rôle consiste à aider les clients à adapter efficacement leur utilisation, à mettre en œuvre des stratégies de gestion du changement, à optimiser les cas d'utilisation et à maximiser la valeur de leur investissement en élargissant les cas d'utilisation à l'ensemble de leur organisation. Les informations que vous recueillerez auprès de vos clients serviront directement à définir nos priorités en matière de recherche, de développement et
de stratégies de commercialisation, vous permettant de jouer un rôle clé dans la manière dont nous créons et fournissons de la valeur en continu en tant qu'entreprise.
En tant que l'un de nos premiers CSM dans la région EMEA, vous serez une pionnière en aidant à mettre en place des processus régionaux, à établir de nouvelles relations avec les clients et en représentant la marque Anthropic dans un
marché en forte croissance. Vous travaillerez avec une grande autonomie tout en maintenant un alignement fort avec les équipes mondiales, ce qui requiert une personne qui s'épanouit dans des environnements ambigus et peut travailler efficacement dans différents fuseaux horaires.
Responsabilités :
Établir des relations de confiance et stratégiques avec les décideurs clés des clients EMEA afin de comprendre leurs activités et leurs objectifs, en identifiant des opportunités d'optimisation et d'expansion
Devenir expert des produits Anthropic via API, Claude for Enterprise et Claude Code, en comprenant les nuances techniques et les meilleures pratiques de chacun afin d'orienter les clients vers les bonnes solutions
Tirer parti de votre connaissance approfondie du client et des spécificités régionales pour piloter de manière proactive la planification de l'utilisation, en cernant les tendances actuelles et futures en matière de consommation et d'adoption, ainsi que la manière dont celles-ci se traduisent en valeur ajoutée pour le client
Surveiller les schémas d'utilisation et identifiez les opportunités d'optimisation, en traitant de manière proactive la sous-utilisation des produits basés sur la consommation (API) et par abonnement (Claude for Enterprise / Claude Code) pour tirer pleinement parti des engagements contractuels
Jouer le rôle de partenaire stratégique auprès des clients, en enrichissant leur connaissance des produits Claude grâce à la diffusion de la feuille de route des produits d'Anthropic, en faisant connaître les nouveaux produits et en impliquant les chefs de produit pour qu'ils se fassent le porte-parole des clients de la région EMEA
Documenter et quantifier la valeur client réalisée grâce aux résultats commerciaux, au ROI et aux indicateurs d'impact afin de constituer des arguments commerciaux internes convaincants en vue de poursuivre et d'accroître les investissements
Identifier les cas d'utilisation potentiels et les secteurs d'activité qui ne sont pas encore exploités, en collaborant avec les clients pour découvrir de nouvelles applications pour Claude au sein des différents services, équipes et flux de travail
Élaborer et mettre en œuvre des stratégies de gestion du changement pour favoriser l'adoption par les utilisateurs finaux et maximiser la valeur au sein des organisations clientes, y compris des programmes de formation des formateurs, le développement de centres d'excellence et l'accompagnement organisationnel
Gérer l'expérience client tout au long de son cycle de vie : gérer des comptes complets et des plans de réussite fondés sur les objectifs commerciaux du client, réaliser des bilans commerciaux trimestriels et servir de principal intermédiaire entre le client et Anthropic
Contribuer au développement de la marque Anthropic et des relations avec la clientèle en tant que membre de la première équipe de service client de la région, en élaborant, si nécessaire, des processus, des guides opérationnels et des bonnes pratiques adaptés à la zone EMEA et tenant compte des cultures d'entreprise régionales
Profil recherché :
Vous avez plus de 6 ans d'expérience dans des fonctions en contact avec la clientèle (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer ou similaire)
Expérience avérée en matière de réussite dans les modèles commerciaux basés sur la consommation et sur la location de places, avec une bonne compréhension des différents leviers de croissance et des indicateurs de performance associés
Maîtrise technique et capacité à comprendre et à articuler les concepts d'IA/ML, les intégrations d'API et les modèles de mise en œuvre logicielle
Expérience dans la présentation et la démonstration de produits techniques auprès de publics variés
Mentalité stratégique pour identifier les opportunités de croissance et les traduire en plans d'expansion concrets
Collaborateur polyvalent qui représente le client avec positivité et proactivité, en mobilisant l'ensemble de l'équipe autour de solutions permettant de répondre aux besoins du client
Solides compétences en gestion de projet et capacité à gérer plusieurs relations clients
Passion pour l'IA et intérêt pour le développement responsable de systèmes avancés
Acquérir de l'expérience en travaillant et en contribuant au développement d'une région en pleine croissance, tout en jonglant avec les fuseaux horaires depuis le siège social situé aux États-Unis
Un talent pour mettre de l'ordre dans le chaos et une mentalité enthousiaste de « retrousser ses manches ». Vous avez l'esprit d'équipe
(Bonus) Maîtrise du français, de l'allemand, de l'espagnol ou de l'italien
About the role
Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures
You may be a good fit if you have:
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Strong Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality. You are a true team player
Fluency in French, Spanish and English
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€150.000
—
€190.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Paris, France; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Location: India
HeadSpin, a PartnerOne company, is an AI-powered testing platform that enables real-world testing on SIM-enabled mobile devices, browsers, Smart TVs, and OTT devices across 50+ global locations, with flexible cloud and on-premises deployment options. It offers deep performance insights through AI-driven analytics, 130+ built-in KPIs, session-based data, and features like waterfall UI, root cause analysis, UX monitoring, and regression intelligence. Supporting 60+ automation frameworks, including Appium, Selenium, Playwright, and XCUITest, HeadSpin ensures seamless integration without vendor lock-in. With enterprise-grade security, a robust REST API library, and no need for SDK or code changes, it simplifies testing across workflows. Businesses using HeadSpin report 68% less QA time, 90% fewer production issues, 30% faster development, and improved load times and user retention.
About the Role
You will create scripts using Appium, and Selenium using Python/java. You will become Appium Pro certified and work with top-tier customers. You must enjoy testing mobile UIs and automating them in both Android and iOS.
What You'll Do
Write automation code for mobile applications
Capture data and complete analysis on mobile applications
Create dashboards with the data captured and provide it to the customer
Assist customer with automation where applicable
Understanding of iOS and Android applications and UI structure and building tooling to automate interactions
Deep knowledge of Appium and Appium Desktop internals
A working understanding of mobile frameworks like Espresso and XCTest
Developing/evolving production-grade web services and agents written in Python and Tornado
Being a member of a highly motivated team pushing all the boundaries in the mobile testing space
Maintain automation test framework to ensure continuous quality of products
Maintain existing testing codebases
Collaborate with software engineers and testers to develop rigorous test cases
Identify, record, document thoroughly and track bugs
Ensure the quality of all code and products produced by the company
Help customers get the best value out of Headspin
Performs other duties as required
What You Need
BS in Software Engineering, Computer Science or a similar field
0-2 years of hands-on experience in software development or SQA
Self-motivated, creative, focused, results-oriented, problem solver
In-depth knowledge of at least one programming language (Python, Java)
Strong skill set with MySQL or other databases. Ability to read & write SQL queries
Good with Linux/Unix environment
Strong knowledge of software QA methodologies, tools and processes
General knowledge of Appium (mobile automation tool) or Selenium (web automation tool)
Proficiency with automation testing tools
Strong verbal and written communication abilities
Android and or iOS development
Agile / Scrum Experience
Strong troubleshooting skills
Ability to collaborate with engineers and content creators
Location: Menlo Park
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking a Director of Enterprise Marketing to lead strategic growth and partnerships for Blockstream’s Enterprise Business Unit. This role will drive opportunities via media user acquisition, ecosystem integrations, and retail distribution across global markets. You’ll work closely with marketing, product, design, dev, and executive teams to forge and manage partnerships that support long-term product adoption and revenue growth.
The ideal candidate is a self-starter with deep experience in consumer-facing Bitcoin or fintech products, a strong network in the crypto ecosystem, and a proven ability to identify and close high-impact business opportunities. This role requires a mix of strategy, execution, and relationship-building with partners ranging from exchanges and hardware resellers to wallet integrators and payment platforms.
This position reports to the Chief Marketing Officer and works closely with product leads, marketing and comms teams.
What You’ll Be Doing (Responsibilities):
- Develop and own the enterprise go-to-market strategy across product lines, aligning marketing programs with business objectives.
- Define and refine product positioning and messaging that differentiates Blockstream’s enterprise offerings within fintech, financial services, and payments ecosystems.
- Collaborate with product management and engineering to understand and communicate technical value propositions to enterprise customers.
- Partner with sales and business development to enable revenue growth, including demand generation, account-based marketing, and customer engagement initiatives.
- Lead strategic campaigns and thought leadership initiatives that establish Blockstream as a trusted partner for enterprise Bitcoin and blockchain adoption.
- Manage and mentor a small team of marketing professionals and external partners/agencies.
- Track and report on marketing performance, pipeline impact, and market feedback to continuously optimize programs.
What We Look For in You (Required Qualifications):
- 10+ years of marketing experience, including at least 5 years in enterprise B2B or product marketing leadership roles.
- Proven success leading enterprise go-to-market efforts from strategy through execution.
- Strong background in technical marketing — able to grasp and communicate complex product capabilities clearly and credibly.
- Prior experience in SaaS, fintech, banking, or payments companies at the enterprise level.
- Excellent communication and storytelling skills, with a data-driven approach to decision making.
- Experience working cross-functionally with sales, product, and engineering teams.
- Bachelor’s degree in marketing, business, or a technical discipline (MBA or equivalent experience a plus).
- Familiarity with Bitcoin, blockchain, or crypto technologies and the broader digital asset ecosystem.
Work Environment
This is a hybrid position, with an expectation of 2–3 days per week in our Menlo Park office.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
As a member of the Applied AI team at Anthropic, you will be an Applied AI Engineer focused on becoming a trusted technical advisor to Enterprise Technology companies adopting the Claude API into their core products. You will work closely with customer product and engineering teams as they ship new products powered by Claude: advising on architecture design decisions, developing evaluation frameworks, and guiding customers through the most cutting-edge implementation patterns for LLMs.
Working closely with our Sales, Product, and Engineering teams, you'll guide a focused portfolio of customers from technical discovery through successful deployment. You'll combine deep engineering expertise with customer-facing skills to help customers unlock the full potential of the Claude API and move their products closer to the frontier, while maintaining our high standards for safety and reliability.
Responsibilities:
Serve as a specialist technical advisor to Anthropic customers as they deploy new products & workflows with our models: from discovery through deployment, coordinating internally across multiple teams to drive customer success
Partner with account executives and Applied AI Architects to translate customer business requirements into technical solutions
Influence technical architecture decisions and customer product strategy by developing customized pilots, prototypes, and evaluation suites
Lead hands-on technical workshops and code reviews with customer engineering teams
Identify common design patterns and contribute insights back to our Product and Engineering teams
Create scalable public and internal assets documenting the latest LLM prompting, eval, agentic, and architecture techniques
Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks
Travel occasionally to customer sites for workshops, implementation support, and building relationships
Attend conferences, lead speaking engagements, and write blog posts and white papers on topics surrounding the AI space
You may be a good fit if you have:
4+ years of experience in technical roles such as Forward Deployed Engineer, Product Engineer, Software Engineer, or Technical Product Manager, with a desire to work closely with customers. Former technical founders are also encouraged to apply.
Production experience with LLMs, including advanced prompt engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at scale
Strong programming skills with proficiency in Python or TypeScript and experience building production applications
Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems
High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity
Passion for advancing safe, beneficial AI systems through creative technical applications
Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach
Please note this role requires 3 days in office per week.
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, USA
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
PointClickCare is searching for a Principal Software Data Engineer who will contribute to all phases of the software development life cycle, and will play a crucial role in designing, developing, and maintaining large scale Data Platform and data pipelines based on microservices architecture, while also encouraging and optimizing the daily execution of technical excellence across an empowered team.
This is a hands-on leadership role, requiring the ability to enhance and implement batch and real-time data solutions already in progress, mentor other team members, and deliver both business and technical objectives through ambiguity and uncertainty.
This is an opportunity to shape the future of our data ecosystem. You’ll work with a passionate team and modern technologies to drive innovation that impacts the entire organization. The ideal candidate thrives as an individual contributor, while making a significant technical impact and elevating the team’s capabilities.
To succeed as a Principal Software Data Engineer at PointClickCare, you need to be collaborative, adventurous and passionate. Collaborative means that you’re enthusiastic about jumping in to help achieve the team’s top priorities, no self-promoting politicians allowed. Adventurous means that you’re not afraid to dive into uncharted technical territory and get your own hands dirty, while supporting and driving delivery of complex features through a dedicated Scrum team. Passionate means that you’re eager to learn and share knowledge that drives the team forward, and excited to be part of a movement that is positively impacting the lives of seniors and their caregivers all over North America.
What your day-to-day will look like:
-Lead and guide the design and implementation of scalable distributed systems based on Java microservices
-Engineer and optimize data pipelines using solutions like Apache Hudi, Apache Trino, Azure ADLS
-Collaborate cross-functionally with product, analytics, and AI teams to ensure data is a strategic asset
-Advance ongoing modernization efforts, deepening adoption of event-driven architectures and cloud-native technologies
-Drive adoption of best practices in data governance, observability, and performance tuning for data workloads
-Embed data quality in processing pipelines by defining schema contracts, implementing transformation tests and data assertions, enforcing backward-compatible schema evolution, and automating checks for freshness, completeness, and accuracy across batch and streaming paths before production deployment
-Establish robust observability for data pipelines by implementing metrics, logging, and distributed tracing for streaming jobs, defining SLAs and SLOs for latency and throughput, and integrating alerting and dashboards to enable proactive monitoring and rapid incident response
-Foster a culture of quality through peer reviews, providing constructive feedback and seeking input on your own work
What qualifications we’re looking for:
-Principal Software Data Engineer with at least 10 years of professional experience in software or data engineering, including a minimum of 4 years focused on data pipelines (batch and streaming)
-Proven experience driving technical direction and mentoring engineers while delivering complex, high-scale solutions as a hands-on contributor
-Strong understanding of event-driven architectures and distributed systems, with hands-on experience implementing resilient, low-latency pipelines
-Practical experience with cloud platforms (AWS, Azure, or GCP) and containerized deployments for data workloads
-Fluency in data quality practices and CI/CD integration, including schema management, automated testing, and validation frameworks (e.g., dbt, Great Expectations)
-Operational excellence in observability, with experience implementing metrics, logging, tracing, and alerting for data pipelines using modern tools
-Solid foundation in data governance and performance optimization, ensuring reliability and scalability across batch and streaming environments
-Proven experience with Lakehouse architectures and related technologies, including Apache Hudi, Azure ADLS Gen2, HDFS, and other big data technologies (Trino, Databricks, Spark)
-Strong collaboration and communication skills, with the ability to influence stakeholders and evangelize modern data practices within your team and organization.
#LI-AV1
#LI-remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring engineering leaders to work across the breadth of our Ubuntu Engineering organization - leaders who care deeply for quality, performance and resilience in software, and have a proven track record for building, nurturing and developing high performing engineering teams.
This leadership track includes roles for Managers and Senior Managers . At Canonical, managers are expected to stay technical and close to the code as well as the processes and people around them.
Our teams integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are the
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
You'll be accountable for your technical roadmap, and responsible for your team: helping them grow as engineers, do important and satisfying work, and have a great time while doing it. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our leads are:
Leading their teams in elevating the Linux developer and user experience
Designing, building and shipping high quality, performant software in Rust, Go and Python
Demonstrating sound engineering principles through architecture, development and code reviews
Taking responsibility for planning, estimation and execution
Working with product management to define the vision and strategy for Ubuntu
Setting expectations with other engineering teams, senior management, and external stakeholders
Offering coaching, mentoring, technical feedback and hands-on career development
Contributing to upstream and neighboring open source projects
Authoring and improving technical and community documentation
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Ability to drive and deliver technical work streams going above and beyond expectations
Lead and coach others to deliver exceptional engineering work
A demonstrated passion for open source software
Significant experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Experience managing technical teams
Experience contributing to or leading open source projects
Experience with Linux distributions/distribution engineering
Experience with software packaging and distribution mechanisms
Performance or Security Engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Hybrid - San Francisco, New York City, Austin
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Senior Forward-Deployed Engineer on the Professional Services team, you will embed with developer teams at strategic enterprise customers to lead frontend migrations, performance work, and production AI builds. Success looks like production code live in customer environments, customer teams able to extend it on their own, and a wider partnership with each account. This is a remote role open to candidates in the US, with occasional travel to customer sites.
What you'll do
Build production AI agents, Model Context Protocol (MCP) servers, and agentic workflows with the AI SDK and the eve framework inside customer environments
Lead migrations of legacy React, Vue, and other frontends to Next.js, including Pages Router to App Router, and automate the repeatable steps
Audit customer codebases for performance bottlenecks and architectural anti-patterns, then deliver roadmaps with measurable improvements, including answer engine optimization (AEO) and search engine optimization (SEO)
Architect and ship high-performance Next.js applications with App Router, Server Components, streaming, and incremental static regeneration (ISR)
Run workshops and pair programming sessions so customer teams can maintain what you ship, and share repeatable patterns with Product and Engineering
What you need
6+ years of software engineering experience, including 2+ years in a customer-facing technical role (consulting, solutions architecture, forward-deployed engineering, or technical founder)
Shipped production TypeScript applications on Next.js and React, including a legacy-to-Next.js migration, or built and deployed production LLM agents with human-in-the-loop patterns and sandboxed execution
Built and deployed web applications, backend systems, or agentic workflows using AI coding tools such as harnesses, skills, and MCP servers
Presented technical discovery findings and proposals to executives at enterprise customers, and mentored other engineers
Bonus if you
Led an enterprise AI initiative that replaced a manual process or legacy system with a production agent
Diagnosed and fixed Core Web Vitals issues (Largest Contentful Paint, Cumulative Layout Shift, Interaction to Next Paint) at scale
Contributed to Next.js, React, or the AI SDK, or maintain a popular related library
The San Francisco, CA base pay range for this role is $137,000.00 - $207,000.00. This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Mississauga
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
What your day-to-day will look like:
Identify, prioritize and execute tasks in the software development life cycle.
Work with business to iterate over software requirements.
Develop tools and applications by producing clean, efficient code.
Automate tasks through appropriate tools and scripting.
Analyze and debug systems.
Perform validation and verification testing in a test-driven manner
Review the work of others, and invite others to review your work.
Collaborate with internal teams and vendors to fix and improve products.
Ensure software is up-to-date with latest technologies.
Work with distributed computing systems like Apache Hudi and Trino for big data processing.
What qualifications we’re looking for:
Experience with
distributed computing tools like Apache Hudi, Spark, Kafka, Flink, Beam, Trino, DataBricks and other big data technologies.
Experience with
distributed storage
systems like ADLS, HDFS, S3, DLT etc.
Familiarity with Hadoop, Spark, Databricks or other distributed computing systems.
Understanding of data partitioning and sharding techniques.
Knowledge of distributed computing principles and how they apply to large-scale data processing.
Experience in writing clean code that performs well at scale using languages such as Python, Java etc.
Knowledge of relational databases (e.g. Microsoft SQL Server, MySQL).
Solid experience writing RESTful API endpoints.
Absolutely love TDD and have working knowledge of it.
Proficient in GIT.
Experience using system and performance monitoring tools (e.g. New Relic, DataDog).
Excellent organization, critical-thinking and personal leadership skills
Self-starter with the ability to deliver with minimal supervision.
Being okay with the uncomfortable feeling that comes from learning new things.
Team player.
Analytical mind with problem-solving aptitude.
Proven experience as a great Engineer.
BSc/BA in Computer Science or a related degree
.
Bonus points for:
Experience with distributed computing
Experience writing code/scripts in Python
Experience with Spring Boot.
Nice to have React, Selenium automation and cloud experience.
Experience with Docker, Kubernetes and Istio.
Experience with Ansible.
Experience with Jenkins CI/CD pipeline.
Linux and IP networking knowledge.
Experience with AWS/Azure cloud services or equivalent.
Experience with SAML, OAuth and OpenID Connect.
Experience working on a SaaS product.
Experience with Service Oriented Architecture.
Knowledge of scripting languages such as Python, Bash or Groovy.
On-call experience with production grade systems.
Has mentored others in a professional setting.
Generative AI Code Assistants
- Use of Generative AI Code Assistants (e.g. Github Copilot) and knowledge of latest Generative AI Model capabilities would be an asset.
#LI-AJ1
#LI-hybrid
#LI-AV1
#LI-hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,00-158,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.
Location: Remote (Europe)
Workplace: Remote
Restream is looking for a Frontend Engineer to join us to solve complex challenges and build world-class products. In this role, you will build new features, develop the user interface of our product, and improve the reliability of our systems as we scale.
You will collaborate with a team of Engineers to drive processes and enhance user-facing features. You understand the importance of simplicity and reliability, and you calculate the impact of every decision on each. We believe in small teams where each member contributes significant value.
What You'll Do
- Craft beautiful interfaces and interactions in Restream web services
- Design and implement the UI and business logic necessary to support new and existing features
- Partner with a product designer to build great and user-friendly UI/UX
- Give and receive code review feedback with the team
- Maintain a pulse on emerging technologies and discover hidden opportunities in our environment
What We Look For
- A scrappy, entrepreneurial attitude that gets high-quality projects done quickly
- Strong design sensibility, attention to detail, and strive for an excellent user experience
- Solid knowledge of JavaScript, TypeScript, and newer specifications of ECMAScript (Experience with other programming languages is a plus)
- Expert in React and its major state management systems
- Experience with CSS preprocessors like LESS or SASS
- Basic backend skills: Node.JS http://node.js/, building REST APIs, working with relational or NoSQL databases
- Comfortable working with TypeScript, MobX, AWS, Linux, Docker, Kubernetes, continuous deployment workflow
- Strong written and verbal communication skills
- Self-directed, analytical, and work well in a team environment
Back in 2015, Restream http://restream.io/ was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
- A startup environment and a flat company structure
- Work closely with founders and team to build and grow the product
- Opportunity to make an impact on the evolution of the product
- Ability to create something that influences people's lives
- Equity packages for you to truly be a part of the Restream journey
- The tech you need to get your job done
Location: Tallinn
Workplace: OnSite
Restream is looking for a Frontend Engineer to join us to solve complex challenges and build world-class products. In this role, you will build new features, develop the user interface of our product, and improve the reliability of our systems as we scale.
You will collaborate with a team of Engineers to drive processes and enhance user-facing features. You understand the importance of simplicity and reliability, and you calculate the impact of every decision on each. We believe in small teams where each member contributes significant value.
What You'll Do
- Craft beautiful interfaces and interactions in Restream web services
- Design and implement the UI and business logic necessary to support new and existing features
- Partner with a product designer to build great and user-friendly UI/UX
- Give and receive code review feedback with the team
- Maintain a pulse on emerging technologies and discover hidden opportunities in our environment
What We Look For
- A scrappy, entrepreneurial attitude that gets high-quality projects done quickly
- Strong design sensibility, attention to detail, and strive for an excellent user experience
- Solid knowledge of JavaScript, TypeScript, and newer specifications of ECMAScript (Experience with other programming languages is a plus)
- Expert in React and its major state management systems
- Experience with CSS preprocessors like LESS or SASS
- Basic backend skills: Node.JS http://node.js/, building REST APIs, working with relational or NoSQL databases
- Comfortable working with TypeScript, MobX, AWS, Linux, Docker, Kubernetes, continuous deployment workflow
- Strong written and verbal communication skills
- Self-directed, analytical, and work well in a team environment
Back in 2015, Restream http://restream.io/ was founded in Ukraine. We had a burning passion for helping creators to be seen and heard. As the #1 multistreaming solution, Restream inspires over 11 million people worldwide to share their stories through live video and follow their dreams. We believe that a small but highly driven and focused team can make a lasting impact in people's lives.
What We Offer
- A startup environment and a flat company structure
- Work closely with founders and team to build and grow the product
- Opportunity to make an impact on the evolution of the product
- Ability to create something that influences people's lives
- Equity packages for you to truly be a part of the Restream journey
- The tech you need to get your job done
Location: Remote
Automattic for Agencies
, the agency partnerships division of
Automattic
, is seeking a motivated Senior Partner Manager to join the team. You’ll manage and develop relationships with our most strategic agency partners, with a significant focus on driving
WordPress VIP
(WPVIP) revenue. As a Senior Partner Manager, you will be responsible for maintaining a portfolio of partners and driving VIP product enablement and adoption. This includes onboarding and strategizing with new strategic agencies, as well as creating and delivering strategic plans that achieve mutual growth for VIP and our partners. You will use your extensive experience as a Partner Manager to drive partner development, renewals, and seek new opportunities within an account.
As a Senior Partner Manager, you'll be responsible for:
Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation.
Building and maintaining strong relationships with a book of
Premier partners
, supporting partners through their whole journey, from onboarding to expansion, by understanding their business strategy and needs.
Developing and executing on high-impact strategies for partner retention, net revenue retention, and partner growth.
Representing Automattic and building awareness of our products and services in the partner’s organization via a one-to-many approach with partners.
Communicating often with key stakeholders within WordPress VIP, as well as other business units, on the needs, alerts, and statuses of partner relationships.
Become the agency’s trusted advisor, helping them to build strong WordPress VIP business practices, deliver successful projects, and scale their own growth via Automattic for Agencies and VIP.
Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.
Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership.
Collaborate on marketing and sales enablement programs for partners with respective BUs.
Attend and support flagship
WordCamps
, explore potential sponsorships, and participate in partner events to drive lead generation and enhance brand visibility.
Gather feedback from partners to improve products, services, and the overall partnership experience.
Advocate for partner needs within Automattic or the partner’s respective BU niche.
Stay informed about industry trends, competitor activities, and market developments.
Use market insights to refine partnership strategies.
Ensure partners adhere to agreed-upon standards and compliance requirements.
Seek ways to enhance the overall partner ecosystem within Automattic.
You’re thrilled about this opportunity because you have:
8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred).
Expertise in managing a high-volume portfolio of partners, and meeting/exceeding Net Revenue Retention (NRR) and growth goals.
Experience working with Global System Integrator/System Integrator organizations to build new alliances, introduce technology practices, maintain and scale them.
Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally.
Outstanding communication. You should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post.
Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually.
Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem, as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc.
Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences.
Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps.
Adaptable to new technologies, industry trends, and changes in the competitive landscape.
Salary range: $125,000-$180,000 USD plus commission
.
Please note that salary ranges are global, regardless of location, and we pay in local currency. For this role, we’re prioritizing applicants with deep experience in the North American market and those who are available to work consistently in a North American time zone.
We are seeking high-calibre candidates with the skills and qualities to make a net positive impact for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, exceed the stated range.
This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our
compensation philosophy
. To see a full list of benefits by country, consult our
Benefits Page
and check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Remote
At
WooCommerce
, we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we’re scaling how we support them.
Specifically, we’re scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Engineer to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don’t yet fully exist, while ensuring they can scale thoughtfully over time.
You’ll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth.
This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward.
What You’ll Do
First 90 days:
Build core dashboards, identify process/data gaps, establish remediation plans.
First 180 days:
Create capacity and territory models, map the full tech stack and integrations, define the attribution model.
First 12 months:
Achieve predictable forecasting (within ±10%) and establish a scalable enablement foundation.
Day to day, Week to week, Month to month
Systems & Data Foundation
Own vendor relationships, tools, and integrations (Salesforce, Gong, ChiliPiper, etc.).
Establish data quality standards, access controls, and governance practices.
Build durable dashboards and ad hoc reporting that clearly answer “where are we vs. target?”
Perform ongoing process and data gap analysis, prioritizing practical improvements while keeping long-term scalability in mind.
Evaluate and implement technology or process improvements to support revenue growth.
CS & Sales Enablement
Operationalize CS function: customer health, churn prediction, renewal workflows, escalation paths, expansion playbooks.
Create rules of engagement between Sales and CS for complex GTM.
Build enablement function infrastructure (topics/process/schedule—not training delivery).
Strategic Revenue Support
Build tracking for strategic/payment partner merchants critical to NRR.
Analyze performance trends to guide strategy: win/loss, deal cycle length, seasonality, retention, segmentation bands, and customer bands.
Create capacity planning models based on pipeline velocity and customer growth.
Territory planning, quota setting, and compensation administration.
Support pricing and packaging changes with data and tracking.
Support mid-funnel pipeline reviews and Sales/CS QBRs.
Identify and surface GTM and CS inefficiencies through data analysis.
Build merchant health scoring, expansion potential tracking, and red-to-green workflows.
Design reporting that gives executives visibility, managers clarity, and reps actionable insights—from pipeline health to forecasting accuracy.
You Might Be a Fit If
You’ve built RevOps from scratch
(6–8+ years of experience, including at least one 0→1 build or major foundation reset).
You’re deeply data-driven
, with a mindset of “if the data isn’t there, how do we get it?”
You’re comfortable speaking truth to power
, using data to surface trade-offs and inform decisions, even when conversations are uncomfortable.
AI is a strength, not a buzzword
—you can point to concrete examples of how you use it in your current role.
You’re hands-on technically
, with strong Salesforce experience (flows, integrations) and comfort working with data (e.g. SQL or Python), not just point-and-click tooling.
You know the RevOps tooling landscape
, and have good judgment about what actually works at scale.
You’re pragmatic and intentional
, balancing short-term fixes with longer-term system design.
You can partner as an equal with revenue leaders
, and communicate data-backed insights clearly to executive stakeholders.
What Good Looks Like
You can answer “where are we vs. Sales and CS targets?” quickly using trusted data.
Executives rely on ELT-ready dashboards that communicate complex business simply.
Core metrics (NRR, CAC, LTV, ASP, time to close, close rates) are clearly defined with documented data sources.
We are currently prioritizing candidates who reside in the Americas or Europe / Africa.
Salary range: $140,000-$200,000 USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.
This isn’t your typical work-from-home job—we are a fully-remote company with an open vacation policy. Read more about our
compensation philosophy
. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
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, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
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, an Equal Opportunity employer, and
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Location: Penrith, Australia
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Mandurah, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling or Counselling Psychology
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Geraldton, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy-style consultations, offering general advice only (not treatment)
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
1–3 years of supervised counselling experience
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
Location: Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Eram Talent is currently seeking a Quality Manager for one of our esteemed clients in Saudi Arabia. Our client is a prominent organization committed to delivering superior products and services while maintaining exceptional quality standards.
As a Quality Manager, you will play a critical role in ensuring that all internal and external quality requirements are met. You will be responsible for developing, implementing, and overseeing the quality management system across various departments. Your efforts will directly contribute to enhancing customer satisfaction and maintaining compliance with relevant regulations and standards.
This is an exciting opportunity for a dynamic individual with a solid background in quality management to make a meaningful impact in a well-respected company.
Responsibilities
• Develop and implement quality management policies, procedures, and standards
• Oversee the quality assurance process for products and services to ensure compliance with organizational standards
• Conduct regular quality audits and assessments to identify areas for improvement
• Analyze quality metrics and prepare detailed reports for management
• Facilitate training and awareness programs on quality management principles across the organization
• Collaborate with cross-functional teams to resolve quality issues and implement corrective actions
• Monitor industry trends and ensure compliance with relevant legislation and standards
• Manage the quality assurance team and promote a culture of continuous improvement
Requirements
• Minimum of 7 years of experience in quality management, with at least 3 years in a managerial role
• Strong knowledge of quality management systems (ISO 9001, etc.)
• Proven experience in conducting audits and assessments
• Excellent analytical and problem-solving skills
• Strong attention to detail and organizational abilities
• Exceptional communication and interpersonal skills for effective collaboration with various teams
• Bachelor's degree in Engineering, Quality Management, or a related field (preferred)
• Relevant certifications in quality management (e.g., Six Sigma, ISO Lead Auditor) are a plus
• Proficiency in both English and Arabic is preferred
Dammam, Saudi Arabia; Riyadh, Saudi Arabia; Delhi, India
Location: Stockholm, Sweden
Are you passionate about making a difference in mental health?
Join
Intellect
as a Clinical Provider, where you’ll play a vital role in supporting clients on their journeys toward better mental health and personal growth through our cutting-edge telehealth platform.
This freelance, remote role offers complete flexibility, allowing you to set your own business hours. It’s a perfect opportunity to complement your current job or private practice. While we prefer local candidates, we’re open to professionals from diverse locations who are aligned with our mission.
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
Qualifications: Master’s degree in Counseling or Clinical Psychology
Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT)
Experience: A minimum of 300 clinical hours post-master’s degree
Experience: with trauma-related cases in psychiatric hospitals, mental health clinics, or similar settings
Languages: Proficiency in English and your local language
Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles
Flexibility: Openness to occasional onsite work, if necessary, is a plus
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
Location: Parramatta, Australia
About Intellect
At Intellect, we’re a leading global mental health tech company in 100+ markets worldwide. We partner with employers, insurers, and governments to deliver coaching, counselling, and therapy services across Australia.
We’re expanding our EAP provider network and hiring coaches, counsellors, and psychologists. Whether you’d like to supplement your private practice or take on a full-time career pathway, Intellect offers flexibility to fit your lifestyle.
Why Join Us?
Flexibility in employment models: freelance, contracted, part-time, or full-time — so you can maintain your own private caseload/clients while expanding with Intellect
Competitive compensation & attractive perks
Minimal admin burden — we handle scheduling, billing, client matching
Regular supervision & CPD included
Diverse client base — from local employees to regional/global Fortune 500 companies
Additional opportunities: CISP (Critical Incident Stress Programme), webinars, in-person seminars, clinical leadership
What You’ll Do
Provide 1:1 telehealth and/or onsite coaching, counselling, or therapy
Deliver CISP (Critical Incident Stress Programme) virtually or onsite as needed
Facilitate webinars and in-person seminars (optional)
Support employees with wellbeing, stress, and resilience
Collaborate with Intellect’s internal clinical team to improve EAP programs
Requirements
Must Haves
Counsellors & Clinical Psychologists
Counsellors:
Master’s in Counselling, Counselling Psychology, or Social Work
Active membership/registration with one of:
ACA (Australian Counselling Association)
PACFA (Psychotherapy & Counselling Federation of Australia)
AASW (Australian Association of Social Workers)
1–3 years of supervised counselling experience (internship counts if part of licensure pathway)
Clinical Psychologists:
Master’s in Clinical Psychology from an APAC-accredited program
General registration with AHPRA (Psychology Board of Australia)
Area of Practice Endorsement in Clinical Psychology preferred (or in progress via Registrar Program)
1–3 years of supervised clinical practice (internship counts if accredited/licensure pathway)
Nice to Haves
Experience working with First Nations / Aboriginal & Torres Strait Islander communities
Background in managerial or leadership support (e.g., coaching managers, HR advisory)
Prior EAP or workplace counselling experience
Additional languages
Flexibility for occasional onsite sessions
Willingness for Police Check and/or Working With Children Check (not mandatory, only if requested by some clients)
Eligibility/willingness to obtain a Medicare provider number (not mandatory, only if required by engagement type)
Benefits
Let’s Talk
This is more than a job. It’s your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAPs don’t provide
If you’re ready to make a meaningful impact and expand your practice with flexibility, we’d love to hear from you. Apply today and join Intellect in transforming workplace mental health across the country and beyond.
УдалённоIndia
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоseniorFor this role, we’re prioritizing applicants with deep experience in the North American market and those who are available to work consistently in a North American time zone