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Location: New York City; San Francisco WHAT YOU’LL DO - Understand the needs of the teams that use our platforms and the customers who depend on them. Use product data, operational feedback, and recurring quality issues to identify the highest-impact problems, and then solve them. - Turn recurring needs into shared services, tools, and workflows that reduce duplicated work. Exercise judgment about when to build a reusable capability, use an existing solution, or take a simpler approach. - Work directly with product, engineering, and operational teams to understand their workflows, identify recurring problems, and anticipate the capabilities they will need next. - Prioritize platform investments across new product enablement, reliability, efficiency, and technical debt. Make clear tradeoffs between near-term delivery and long-term flexibility. - Define and track success through business impact, reliability, cost to serve, and reduced manual work, connecting these measures to customer and business outcomes. - Partner closely with engineering on technical tradeoffs, build-versus-buy decisions, and rollout plans. Write clear requirements and drive delivery from problem definition through launch and iteration. QUALIFICATIONS - Experience owning product strategy and execution on technical products and platforms, or shared systems used by multiple teams such as billing and monetization, identity and access, developer platforms, data and experimentation, internal tooling, support, etc. - Strong technical fluency. You can reason about APIs, data flows, system dependencies, and failure modes, and work closely with engineers on consequential tradeoffs. - Strong analytical skills. You can investigate problems independently, define meaningful metrics, and evaluate the impact of platform investments. - Strong written and verbal communication, with the ability to align teams around priorities and make difficult decisions when their needs compete. - High ownership and sound judgment in a fast-moving environment. You are comfortable moving between long-term strategy and hands-on execution without adding unnecessary process. - A focus on customer outcomes and product quality, including when your immediate users are internal teams. WHERE THIS PERSON NEEDS TO SPIKE - Systems thinker, detail-oriented, problem solver. This person needs to have experience wrangling thorny, complex problems. We need someone that is excited about diving into messy workflows, reading through dozens of support tickets, thinking through edge cases no one’s thought of, assuming different behavior across platforms, proactively considering enterprise vs. consumer workflows, etc. - Experience working on platforms with multiple stakeholders and non-trivial tradeoffs. This person is building products simultaneously for customers, agents, and other internal employees. - Is “AI-native.” Can build AI products whose outputs require evaluation, safeguards, and human-in-the-loop design. - Strong analytical skills and experience defining metrics in ambiguity, breaking down workflows, and using quantitative and qualitative evidence to prioritize. - Some experience working on critical software: support platforms/agents, legal/compliance tooling, identity and account tooling, billing, fraud, trust-and safety, etc. - High-ownership. This person needs to feel dissatisfied by the current support flow, and hungry to do whatever it takes to clear the backlog.

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. THE ADVENTURE AHEAD 🚀 Our Salesforce team is at the center of how Docebo sells, renews, and serves customers. We're investing in how it operates, and this is a net-new role we're adding to lead that change. We have strong senior technical talent on the team — what we're adding is a product owner who can set direction, manage stakeholders, and give that talent well-scoped work to build. You'll own the backlog and the priorities. You'll define the intake and process the team runs on. And you'll work shoulder-to-shoulder with our senior architects and admins as an advisor and partner — not to out-engineer them, but to make sure the team is solving the right problems in the right order, with the business bought in. THE DAY-TO-DAY 🛠️ - The product backlog and priorities. Turn business needs into clear problem statements, user stories, and acceptance criteria. Prioritize with stakeholders so the team always knows what's next and why. - Stakeholder management. Be the connective tissue between the Salesforce team and the business — Revenue Operations, Marketing, and Finance. Manage expectations, negotiate trade-offs, and bring the team into solution design early instead of receiving pre-baked requests. - Process and ways of working. Define and stand up how the team intakes, prioritizes, and delivers work. Set the standard for a good request and make it stick, so work enters the team ready to build. - Partnership with senior technical leads. Work with the team's architects and admins as an advisor and thought partner. You bring the product and process lens; they own the technical design. Together you keep the org healthy and the roadmap realistic. - AI-driven innovation. Champion how the team uses AI to work smarter — from AI-assisted ticket triage and intake scoring to identifying where automation and AI can improve how Docebo runs on Salesforce. - A seat at the table. Represent the Salesforce team when the business evaluates new tools, so decisions that affect the platform are made deliberately, not discovered later. YOUR SUPERPOWERS ⚡ - Platform Depth: Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst with the hands-on expertise needed to speak fluent platform and earn instant respect with technical leads. - Product Ownership Mastery: Strong track record of running backlogs, scoping airtight requirements, prioritizing high-value features, and confidently saying "no" with strategic reasoning. - Stakeholder Diplomacy: Exceptional ability to align competing business priorities across departments, negotiate trade-offs with senior leadership, and keep everyone bought into the plan. - Process Architecture: Demonstrated success building lightweight, effective operating frameworks that bring structure and clarity to team workflows without adding bureaucratic bloat. - Impactful Communication: Talent for translating technical complexities into business-friendly language for executives while keeping developers clear on the mission and priorities. - AI-Forward Mindset: Natural curiosity and drive to leverage emerging AI solutions to optimize team operations and CRM efficiency. - Governance Savvy: Deep comfort navigating regulated environments, including SOX controls, structured deployment schedules, and strict UAT standards. BONUS POINTS 🌟 - Certified Expertise: Holding active Salesforce certifications (e.g., Administrator, Platform App Builder, or Architect track credentials). - RevOps Synergy: Direct experience acting as the designated product owner partnering with a fast-paced Revenue Operations organization. - Revenue Cloud Knowledge: Hands-on familiarity with Salesforce Revenue Cloud (CPQ/Billing) or leading complex billing system migrations. - Applied AI Experience: Practical background implementing AI-driven workflows or tools within CRM or delivery environments. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An Overview about the Role We're looking for a Senior Product Manager to own the Lead-to-Opportunity (L2O) domain within our Salesforce and GTM technology ecosystem. This role sits at the intersection of marketing operations, sales process, and technology owning the roadmap for how leads are captured, scored, routed, and converted into pipeline, and how our broader GTM tech stack supports that motion. This is a foundational hire one of the first product managers on a team actively transforming from a reactive BSA model into a proactive, roadmap-driven product organization. You'll be both an individual contributor driving your own domain and a mentor helping BSAs grow into product manager roles. You'll have direct influence over how we shape the team's future operating model. What You'll Do Internal Product Roadmap Ownership Define, own, and maintain the multi-quarter internal product roadmap for the Lead-to-Opportunity domain covering lead capture, enrichment, scoring, routing, conversion, opportunity and the broader GTM technology stack integrated with Salesforce Translate business strategy from Marketing, Sales Development, RevOps, and GTM leadership into sequenced, prioritized system capabilities with clear outcomes and success metrics Define the domain's strategic priorities each quarter and half, balancing net-new capability delivery, stabilization, and technical debt reduction with transparent trade-off frameworks Drive quarterly planning ceremonies, partnering with Engineering Managers and BSAs to align capacity with roadmap commitments Own domain-level documentation: process maps, current-vs-future state lead lifecycle flows, and decision logs that keep stakeholders and the team aligned on scope and ownership Stakeholder Partnership & Requirements Translation Serve as the primary product voice for all L2O and GTM Systems initiatives, partnering closely with Marketing, Marketing Operations, SDR/BDR leadership, Sales, and RevOps Lead discovery, requirements workshops, and business process design sessions translating complex GTM and marketing operations requirements into actionable system specifications Own the decision layer between "what the business needs" and "what engineering builds," resolving ambiguity with structured frameworks and documented decisions Run structured stakeholder alignment sessions to surface trade-offs, build consensus, and drive open decisions to closure rather than letting them linger Represent the domain in cross-team planning and leadership reviews able to explain technical constraints to business stakeholders and business context to engineers Team Mentorship & Capability Building Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication Model and codify what "good" looks like reusable templates, rituals (backlog grooming, roadmap reviews), and a rubric BSAs can grow against Give BSAs increasing ownership over pieces of the roadmap as they develop, with regular feedback and structured check-ins Partner with leadership to evolve the team's operating model from project-execution-focused to product-thinking-led, raising the bar for how EntApps delivers business value Program Strategy & Delivery Oversight Lead initiatives end-to-end: discovery, requirements, prioritization, solution design review, UAT, launch, and post-launch measurement Write and maintain clear user stories, acceptance criteria, and lead-flow and data-flow diagrams that engineering and admins can build against without ambiguity Manage a healthy, well-groomed backlog intake requests from Marketing and Sales Development, triage by impact and effort, and defend prioritization decisions to stakeholders Define success metrics per initiative (lead response time, routing accuracy, lead-to-opportunity conversion rate, data quality, SDR/BDR adoption) and report on outcomes, not just delivery Identify and de-risk dependencies across adjacent domains campaign operations, data enrichment vendors, opportunity handoff to sales before they block delivery Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release Systems Architecture Collaboration Partner with Enterprise Architects and Engineering Managers on Salesforce and MarTech integration design marketing automation platform to Salesforce sync, data enrichment pipelines, lead scoring and routing engines, ensuring choices hold up to governance, scale, and future roadmap needs Bring informed opinions on GTM platform architecture trade-offs based on deep domain knowledge Stay current on platform roadmaps for Salesforce Sales Cloud and connected MarTech tools, identifying opportunities to leverage native capabilities before custom builds Maintain domain-level R&R clarity, who owns what across US/India technical managers, BSAs, and adjacent pods and update as team and scope evolve Ability to engage deeply with engineering and architecture teams on API design, data modeling, and integration patterns. What You'll Bring 7+ years in Salesforce product management, business systems analysis, or Marketing/Revenue Operations technology roles, with demonstrated growth into product ownership Strong working knowledge of Lead-to-Opportunity processes; lead capture, scoring, routing, and conversion and how they connect marketing execution to sales pipeline Hands-on familiarity with the GTM technology stack: Salesforce Sales Cloud plus marketing automation platforms (Marketo, HubSpot, or Pardot), lead scoring and routing tools, and data enrichment or intent providers Good Understanding of quoting process Demonstrated ability to own and communicate multi-quarter internal product roadmaps to senior business and technology stakeholders Proven experience leading initiatives end-to-end with multiple stakeholders and competing priorities, especially across Marketing and Sales Sufficient technical fluency to engage meaningfully with engineering on API design, data model decisions, and integration trade-offs — without needing to write code Experience mentoring or upskilling analysts and BSAs, you enjoy developing people, not just managing tickets Excellent written and verbal communication; able to represent technical trade-offs to non-technical executives and translate business asks into clear technical requirements Comfortable operating in ambiguity and driving structure where none exists Experience with AI-assisted development workflows, data governance and compliance for lead data, or prior people-management experience About the Team You'll be one of the first product managers on a team actively transforming from a reactive BSA function into a proactive, roadmap-driven product organization. The Lead-to-Opportunity domain sits at the top of GitLab's revenue funnel; the quality of data, routing, and conversion here affects every downstream system and every seller. Getting this right is not an IT problem; it's a revenue problem. You'll have direct influence over how we shape the team's future operating model and how the next generation of BSAs grows into product managers. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $104,800 — $176,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Spain; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3 In this highly strategic and cross-functional role, you’ll own and evolve Oyster’s global network of external payroll partners and core compliance providers that underpins end-to-end payroll delivery across our markets. Operating with a primary focus (~80%) on core multi-country payroll delivery, vendor accuracy, calendar adherence, and operational controls, alongside secondary oversight (~20%) of specialized Compliance vendors, you’ll ensure our partners deliver scalable, high-quality, and fully compliant solutions that enable our customers to hire anyone, anywhere. You’ll combine commercial acumen, operational excellence, regulatory monitoring, and strong relationship management to drive vendor performance, execute risk assessments, resolve complex payroll escalations, and continuously strengthen our global partner ecosystem. From leading commercial negotiations, compliance tracking, and governance frameworks to identifying new partner opportunities and ensuring alignment with local legal and statutory payroll standards, you’ll play a critical role in shaping how Oyster delivers global employment solutions at scale. This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational challenges, and can confidently influence stakeholders internally and externally. You are commercially minded, data-driven, solutions-oriented, and energized by building strong partnerships that create long-term business impact. Key Responsibilities - Act as the Subject Matter Expert and primary operational and commercial owner for Oyster's strategic multi-country payroll partners worldwide. - Maintain deep operational mastery of end-to-end payroll delivery workflows, cut-off calendars, variance analysis, Gross-to-Net (GTN) calculations, statutory filings, and failure modes across key markets - Partner with internal Pay & Payroll operations teams to monitor partner SLA compliance, data payload delivery, and payroll cut-off adherence - Proactively evaluate vendor capacity, operational readiness, and processing controls ahead of peak payroll cycles and expansion into new markets - Define partner strategy, governance, scorecards, review cadences, escalation thresholds, and improvement plans - Hold partners accountable for payroll accuracy, timeliness, statutory compliance, compliance tracking, responsiveness, controls, and customer outcomes - Manage the full vendor relationship lifecycle, from partner selection and onboarding through transition, consolidation, or exit decisions - Evaluate partner capabilities, market coverage, operational maturity, security/compliance posture, and scalability - Build and maintain expertise in multi-country payroll delivery, regulatory dependencies, and contractual trade-offs Vendor Performance & Governance - Establish baselines and monitor vendor performance through KPIs, SLAs, scorecards, and remediation plans - Lead recurring executive business reviews and performance discussions with partner leadership teams - Translate payroll-partner performance data into recommendations for Operations, Product, Finance, Legal, Customer teams, and leadership - Monitor operational performance and proactively identify service risks or quality concerns - Conduct structured vendor compliance audits, risk assessments, and operational reviews across the partner ecosystem - Drive consistent governance standards, regulatory alignment, and operational excellence across vendors - Lead ongoing regulatory monitoring, risk assessments, and compliance tracking to ensure there are no gaps in compliance across all payroll and compliance vendor operations and local legal standards across all operating regions Commercial & Partnership Management - Build trusted, long-term relationships with external partner leadership teams - Lead or materially shape commercial negotiations, contract renewals, pricing, remedies, and service changes - Strengthen strategic partnerships to support business growth and customer outcomes - Lead complex, multi-market payroll escalations through root-cause analysis, recovery, prevention, and executive communication - Collaborate cross-functionally and externally to resolve sensitive operational challenges - Support customer and internal stakeholder conversations requiring partner expertise - Identify and source new partners to strengthen global coverage and capabilities Vendor Ecosystem Development - Identify operational or geographic gaps within the vendor ecosystem - Evaluate and onboard new partners to strengthen Oyster’s global coverage - Recommend improvements to ecosystem strategy, scalability, and service quality - Partner cross-functionally to evolve how Oyster leverages and manages external vendors - Drive initiatives that improve partner consistency, efficiency, and customer experience Strategic Business Partnership - Advise internal teams on vendor capabilities, strengths, and operational considerations - Guide partner selection decisions based on customer needs and business priorities - Share insights from vendor trends, escalations, and operational performance data - Partner with Go-To-Market teams to support deal strategy and customer solutions - Enable scalable and commercially sound global employment solutions - Proactively partner with internal teams including HRBPs, Employee Lifecycle Teams, and Payroll/Pay teams to align vendor capabilities with employee support and operational workflows Escalation Leadership - Maintain secondary oversight (~20%) of specialized Health & Safety and Compliance vendor relationships, ensuring partner capabilities and SLAs support local statutory requirements - Lead high-impact escalations across external partners and internal teams with limited direction - Coordinate cross-functional and cross-partner responses to critical operational issues - Protect customer experience while balancing operational and commercial priorities - Identify root causes and recurring trends across escalations - Drive preventative improvements and operational maturity across the partner ecosystem - Lead in escalations on calls to get to root cause, find solutions, and manage end-to-end resolution. CONTINUOUS IMPROVEMENT & HIGH PERFORMANCE - Continuously audit and refine workflows and ways of working to reduce response times and elevate service quality. - Build scalable processes, knowledge, automation, and AI-enabled reporting while protecting payroll and personal data. - Analyze recurring ticket trends and received queries to identify systemic issues, proactively building preventative resources for internal teams. - Identify opportunities to improve workflows, documentation, and knowledge management, ensuring Pearls have accurate, accessible self-service resources to reduce dependency and improve operational efficiency. Projects - Lead People Services and cross-functional projects as we work towards our Mission to enable companies to hire anyone, anywhere! Core Requirements - 5+ years of direct experience managing multi-country Payroll Vendors and Compliance/Health & Safety partners in a global environment - Strong technical understanding of end-to-end payroll processing cycles, Gross-to-Net (GTN) calculations, statutory filings, and payroll controls - Significant experience owning strategic payroll and compliance vendor relationships in a global or multi-country environment - Deep understanding of payroll operations, compliance tracking, risk assessments, statutory controls, regulatory monitoring, and global legal standards - Evidence of improving vendor performance and regulatory alignment through KPIs, SLAs, vendor compliance audits, governance, remediation, and executive business reviews - Commercial negotiation and contract-management capability, including pricing, service levels, remedies, renewals, and trade-offs - Highly strategic thinker with the ability to balance operational detail with long-term business goals - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and improvements - Commercially minded and solutions-oriented, with a pragmatic approach to operational challenges - Exceptional relationship-building and influencing skills across internal and external stakeholders - Strong ownership mindset with the ability to operate autonomously in a fast-paced environment - Experience managing complex escalations and driving resolution across multiple stakeholders - Excellent communication and presentation skills, both written and verbal - Collaborative and cross-functional by nature, with experience partnering across Operations, Legal, Support, Sales, and Customer-facing teams - Process-oriented and continuously looking for ways to improve scalability and operational maturity - Comfortable working in ambiguity and helping shape evolving operational functions and frameworks - Demonstrated track record of proactive business partnering with internal stakeholders such as HRBPs, Lifecycle Teams, and Pay teams - [BONUS] Experience working with global vendors across multiple regions (APAC, EMEA, LATAM, AMER) - [BONUS] Experience building or scaling vendor governance programs and operational frameworks - [BONUS] Additional languages - [BONUS] Have worked in a fast-paced, scaling startup or global tech environment - [BONUS] Experience implementing AI tools or automation workflows to improve workflows and vendor management You'll also need - A reliable home internet connection (or be able to get one) - Fluent English language HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: United States - Remote Workplace: remote Azul is seeking a Global Channel Operations Manager to join our Global Revenue Operations team. Reporting to the Vice President, Revenue Operations, this role will manage the programs and infrastructure that support Azul’s global channel ecosystem. The Role Our Global Channel Operations Manager will have experience in a high-performing, subscription-based company and a proven ability to support a robust two-tier channel model spanning distributors and resellers. The ideal candidate will prioritize operational readiness, process efficiency, and effective systems. What You'll Do (aka the Responsibilities): Partner with the VP of Global Channel Sales to provide direct day-to-day support of the Azul Channel Team. Own and manage the Channel Partner Program. Administer partner rebates, referral fees, and Market Development Funds (MDF) programs, including payment tracking and processing. Coordinate Azul resources to ensure the highest level of partner engagement. Manage Azul’s Partner Relationship Management (PRM) platform, partner portal and vendor relationship (Impartner). Manage partner data and information within Salesforce.com, including end-to-end ownership of deal registration processes and channel reporting/dashboards. Provide regular (weekly, monthly, quarterly) reporting pertaining to the partner sales and partner ecosystem performance. Manage partner on-boarding process and compliance ensuring easy registration and access to Azul resources and content. Develop, publish and maintain partner training content in PRM, and manage certification data and compliance reporting. Administer partner-facing content platform (Highspot or equivalent) — deal registration guides, price books, program terms & conditions, and partner communications. Manage partner contracting, including reseller, distributor, and referral agreements, using an e-signature/contract lifecycle tool (e.g. DocuSign). Own the partner support ticketing queue (e.g. Jira Service Management), triaging and resolving partner-submitted issues. Support Alliance/Marketplace operations (e.g., AWS, GCP) including listing maintenance and cross-team syncs. Partner with Channel Sales leadership (and Finance, Marketing, and Legal as needed) to implement and continuously improve the Partner Program, including compliance monitoring and incentive/rebate program design. What You’ll Bring (aka Experience, Skills, Education): 5+ years in Sales Operations, Channel Operations, or Channel Management. Demonstrated expertise in providing sales support to multiple levels both within the organization and within a partner/distribution environment. Demonstrated experience managing partner programs. Undergraduate degree, preferred Experience administering a PRM/partner portal platform (e.g. Impartner), Salesforce.com, and a contract/e-signature tool (e.g. DocuSign). Experience with partner enablement or sales content platforms (e.g., Highspot) and, ideally, business intelligence (BI)/reporting tools (e.g., Qlik) and commission/incentive platforms (e.g., CaptivateIQ). Strong written and verbal communication skills, with the ability to clearly and effectively articulate Azul’s value and business practices. Organized, detail- and process-oriented. Self-starter, willing to take a leadership role in driving initiatives in support of the channel with the ability to work effectively in a team environment. Ability to manage multiple tasks and use good judgment in resolving difficult issues. Ability to coordinate Azul cross-department resources to execute a complex sales strategy and drive partner growth. What we Offer ·         Comprehensive compensation and healthcare packages ·         Referral Program ·         Work-life balance, remote-first, paid time off, company shutdown, holidays ·         Work with top experts worldwide whom contribute to the Java ecosystem   Our Culture & Values   ·         Maniacal Customer Focus ·         Innovation & Excellence ·         Initiative & Courage ·         Impact & Influence ·         Integrity & Transparency ·         Diversity, Inclusion & Teamwork   Azul participates in E-Verify. As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.   Employment at Azul is contingent upon the completion of reference and background checks. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is $120,000-$125,000 and is eligible for annual variable pay.  Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options.  The range provided is a reasonable estimate of the base salary for this role.

Location: Berlin adjoe builds the technologies behind mobile app growth and monetization, challenging the status quo of adtech by redefining how apps acquire users and generate revenue. Our two products, Playtime Arcade and adjoe Ads, sit at opposite ends of the mobile advertising spectrum: rewarded engagement and programmatic in-app advertising. Together they run on 13% of the world’s smartphones, connecting advertisers, publishers, and hundreds of millions of users, with one goal: making mobile advertising work better for everyone in the ecosystem. Next-Gen Machine Intelligence for Auctions & Real-Time Bidding The Data Science Research team builds the foundational algorithms that govern real-time bidding, budget pacing, and allocation mechanics across our products. Operating as a horizontal deep-tech layer, the team leverages advanced AI—specifically reinforcement learning, objective-based optimization, and control theory—to deliver critical systems that perfectly harmonize advertiser ROI, platform health, and user relevance. These frameworks scale adjoe’s products beyond standard industry limitations, utilizing behavioral and transactional data from over 770 million users. The team operates at the intersection of high-load, low-latency engineering, auction mechanism design, and state-of-the-art machine learning. Acting as the company’s internal science bar raiser, they translate complex business constraints into mathematical objectives. The stack is optimized for high throughput: PyTorch for training deep learning and RL models, distributed architectures for large-scale Bayesian inference, Trino and Athena for querying massive user-behavior data lakes, and dedicated GPU infrastructure. The full lifecycle of these AI capabilities is owned by the team—from academic paper translation and offline prototyping to deploying core algorithmic frameworks built to sustain ultra-low latency, real-time production environments evaluating tens of thousands of requests per second. Your Mission & Who We Are Looking For: - PhD or equivalent research depth, with a production track record. You have a PhD in CS, Statistics, Math, or Physics (or an MSc with extensive industry research) and a track record of peer-reviewed publications in fields like Computational Advertising, Auction Theory, Mechanism Design, or Game Theory. You’ve spent 4+ years optimizing complex systems through automated algorithms in AdTech, marketplaces, or high-frequency trading. - You translate research into production, not just prototypes. You distill SOTA research into robust, production-ready code optimized for sub-millisecond latency. At adjoe, that means architecting sophisticated auction mechanics, real-time bidding engines, and allocation algorithms serving millions of requests across a stack built on 770 million users. - Deep expertise in Reinforcement Learning and Optimization. You have hands-on, deep theoretical and technical expertise in objective-based optimization, control theory, or RL applied specifically to bidding, pricing strategy, and budget pacing under extreme production constraints. - Mastering high-dimensional data at scale. Large-scale Bayesian inference and handling sparse, high-dimensional advertising data are core to your work. You are strongly proficient in Python and related stacks, and know exactly how to architect scalable data pipelines to feed real-time optimization models. - Raises the technical bar around them. You lead architectural debates, collaborate tightly with Product Managers and Engineers to map business goals to mathematical objective functions, mentor junior scientists, and drive the team’s research direction without needing a roadmap handed to you. 🌎 WE WELCOME APPLICATIONS FROM TALENT WORLDWIDE AND PROVIDE RELOCATION SUPPORT TO HAMBURG, GERMANY FOR THOSE READY TO JOIN OUR TEAM. What’s in It for You? At adjoe, you’re not here to just close JIRA tickets, you’re helping build the infrastructure behind one of the most impactful platforms in adtech. The systems you work on will reach hundreds of millions of users and power billions of decisions every day. - Go Big. Own projects with impact on 770M users and push adtech boundaries. - Move Fast. Ship solutions multiple times a day, learn from results, and keep momentum. - Be Direct. Solve problems openly and collaborate across teams. - Thrive Together. Grow with a diverse, global team of people from over 40 different countries that learn from each other. - Have Fun. Celebrate wins, enjoy daily victories, and bring your energy. We welcome applications from people who will contribute to the diversity of our company.

Location: Austin, United States Workplace: hybrid TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? You will own the renewal, growth, and day-to-day relationship for TeamViewer's sub-$10K enterprise customers across the Americas — a book that has never had a dedicated owner. You carry a retention number and an expansion quota, forecast your renewals every week alongside our Account Managers and Account Executives, and are measured on three things: reducing churn, growing revenue inside your book, and finding the accounts that can become much larger. This is a quota-carrying sales role, not a support or SDR seat. You are the first person these customers hear from, and the reason they stay. Own every renewal opportunity under $10K ARR assigned to you in Salesforce, from first outreach through closed renewal, and forecast it weekly with the same categories and discipline as the Account Manager and Account Executive teams. Run a proactive renewal cycle: every renewal has an owner, a plan, and a next step well before the due date — not a reactive save at the end of the term. Grow revenue within your book through seat expansion, add-ons, and license upgrades (corporate, premium), and book the sub-$10K upsells that Account Managers and Account Executives pass down to the desk. Work inbound purchase intent under $10K — corporate and premium licenses, small expansions — as the default owner, coordinating with the account owner when they choose to be involved. Identify accounts with the potential to grow past $10K ARR, qualify the opportunity, document the trigger, and hand it to the Account Executive or Account Manager who owns the account. Drive adoption: enable customers on features and functionality, lead roadmap conversations, and run adoption reviews that surface expansion and reduce churn risk. Triage support friction on your accounts, route tickets to the right owner in Support, follow up to resolution, and escalate to your manager when an issue stalls. Keep Salesforce accurate: opportunity stages, close dates, next steps, and handoff records are current at all times. Operate strictly within the operating agreement between the desk and the account owners: the Specialist owns sub-$10K renewal opportunities; the sole account owner (AE or AM) retains the account strategically. What success looks like: Gross revenue retention on your book at or above target — churn that was accepted as the cost of doing business is now managed. Expansion quota attained through upsells inside the sub-$10K book. A steady flow of qualified handoffs to Account Executives and Account Managers, with a strong close rate. Forecast accuracy and cadence adherence: no renewal without an owner and a next step; nothing falling between the desk and the account owner. Qualifications: 1–3 years in a quota-carrying or pipeline-generating role — inside sales, SDR/BDR, renewals, or account management; SaaS or technology strongly preferred. Comfortable owning a number: retention and expansion targets, weekly forecasting, and being measured on results. High-volume organization: able to manage a large renewal book with consistent cadence and clean CRM hygiene (Salesforce experience preferred). Curious and consultative: asks about roadmap, adoption, and what else the customer is trying to solve; recognizes a small account that could become a large one. Clear, confident communicator by phone, video, and email; handles objections and negotiates small commercial terms. Spanish or Portuguese is a plus. What we offer: Work location is Hybrid to our office in Austin, Texas. Competitive compensation and bonuses Flexible PTO and paid holidays 401(k) with employer matching Comprehensive Health insurance package including 100% employer-paid medical coverage Up to 12 weeks of Parental Leave Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings Open door policy and business casual dress code We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! The base salary range for this position is $55,000-$60,000 USD annually. This range represents the base pay TeamViewer reasonably expects to offer for this role and may vary based on job-related factors such as skills, experience, qualifications, location, business needs, and internal equity. In addition to base pay, this role may be eligible for TeamViewer’s company bonus and RSU program. TeamViewer offers eligible employees a competitive benefits package designed to support health, wellbeing, family, and financial security. Benefits may include medical, dental and vision coverage; HSA and FSA options; a 401(k) plan with employer match; life and AD&D insurance; short- and long-term disability coverage; an Employee Assistance Program; voluntary benefits; pet insurance; and employee discounts. Eligibility and offerings may vary by role, work schedule, location, and plan terms. TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.

Location: Office, EU We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Join us as an IT Helpdesk Specialist! Requirements Experience: 2+ years of experience in IT Helpdesk, IT Support, or IT Systems Administration, with practical exposure to networking. L1 IT Support: Hands-on experience providing first-line technical support, troubleshooting hardware, software, connectivity, and user access issues. Networking Equipment: Experience configuring and administering Juniper, Fortinet, and Cisco equipment (routers, switches, firewalls, and wireless APs). Network Security & Protocols: Understanding of Fortinet NGFW, VPNs (IPsec/SSL), BGP/OSPF, VLAN segmentation, and basic network troubleshooting. AAA & 802.1X: Familiarity with RADIUS (FreeRADIUS, Cisco ISE, or FortiAuthenticator) and 802.1X network access control. IT Services & SaaS: Experience supporting and administering corporate SaaS environments, including Google Workspace, Atlassian Suite, Slack, and SSO/IdP solutions. Scripting & Automation: Basic scripting skills (Bash, Python, or PowerShell) and familiarity with APIs / Webhooks for workflow automation (Jira, Slack, CRM integrations). Nice-to-Have: Vendor certifications such as CCNA/CCNP, JNCIA, or Fortinet NSE 4/5. Responsibilities L1 IT Support: Provide first-line technical support to employees, troubleshooting hardware, software, network connectivity, and access-related issues. Ticket Management: Handle incoming IT requests, prioritize incidents, track resolutions, and escalate complex issues to L2/L3 support when necessary. User Access & SaaS Administration: Manage user accounts, access permissions, onboarding/offboarding requests, and basic troubleshooting across Google Workspace, Atlassian Suite, Slack, and SSO/IdP. Network Support: Assist in configuring, maintaining, and troubleshooting Juniper, Fortinet, and Cisco network equipment (routers, switches, wireless APs, and firewalls). Network Security & Access Control: Support VPN connectivity (IPsec/SSL), VLAN configurations, and network authentication systems (RADIUS, 802.1X). IT Operations & Monitoring: Monitor network and IT service health using tools such as Zabbix, Syslog, and SNMP, identifying and escalating potential issues. Workflow Automation: Support the development and maintenance of automation scripts (Bash, Python, or PowerShell) and API integrations between internal services. Incident Management & SLAs: Ensure timely resolution of L1 incidents, maintain service quality, and escalate complex network or infrastructure issues in line with established SLAs. Documentation: Maintain IT support documentation, troubleshooting guides, and internal knowledge-base articles. Working terms Immerse yourself in Crypto & Web3: Master cutting-edge technologies and become an expert in the most innovative industry. Work with the Fintech of the Future: Develop your skills in digital finance and shape the global market. Take Your Professionalism to the Next Level: Gain unique experience and be part of global transformations. Drive Innovations: Influence the industry and contribute to groundbreaking solutions. Join a Strong Team: Collaborate with top experts worldwide and grow alongside the best. Work-Life Balance & Well-being: Modern equipment. Comfortable working conditions, and an inspiring environment to help you thrive. 22 business days of paid leave. Additional days off for national holidays. Health insurance. Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our Candidate Privacy Notice .

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal About the Role: Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies. You will focus on providing support on our Developer Platform products: Workers, Workers AI, Pages, KV, Stream, R2, D1, DO etc. Examples of desirable skills, knowledge and experience: You are familiar with Developer Platform products You have previous experience working as part of a team in a customer-facing role You have experience solving HTTP, DNS and other networking-related problems You have experience with a common web development language (for example, Javascript) You understand how the Internet works You have experience working in a support role where you thrived every time you resolved a ticket You are comfortable communicating through various support channels and always put the customer first  (Emails, Live Chats, Phone calls and  virtual meetings) You are a motivated self-starter and always looking to expand your existing skill set Bonus Points You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin You are familiar with Cloudflare and have a site actively using our platform You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump) You are familiar with Nginx, Apache, IIS or any other web servers You are committed to gaining a deeper understanding of the following technologies: DNS /  CDN - Cache / SSL / Cloudflare Workers You have worked with PostgreSQL, MySQL, MS SQL or other database servers You have experience with Cloudflare Workers and/or JavaScript You have experience with Video encoding and streaming solutions Compensation Compensation may be adjusted depending on work location. For Portugal based hires: Estimated annual salary of €37,000-51,000. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Warsaw Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Junior Web Project Manager to join the team and help us in crafting the high calibre games our fans have come to expect. Responsibilities Help the team stay organised and keep track of what is happening across our projects. Support the team in keeping Jira tickets and boards organised and up to date, including agreed priorities and statuses. Track action items and follow up with their owners. Organise team meetings, prepare simple agendas, take notes, and share follow-up actions. Help with communication between our team and other departments. Help organise planning sessions, workshops, and other team activities. Maintain project documentation and shared materials. Requirements Strong organisation skills and the ability to keep track of multiple tasks at once. Some experience in project coordination, team support, administration, or a similar role. Advanced experience with Jira. Clear and confident communication in English, both written and spoken. Good attention to detail and the ability to follow tasks through to completion.. A proactive and helpful approach. Comfortable working with different teams and personalities. Comfortable using everyday tools such as Google Workspace or Microsoft Office suite (Excel, PowerPoint etc) or other relevant software Nice to haves Experience with Confluence, Miro, Figma, or similar collaboration tools. Experience working with artists, designers, programmers, or other creative teams. Some knowledge of Agile, Scrum or Kanban practices. What we offer An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback

Workplace: none About Utorg Founded in 2019, Utorg builds the infrastructure for stablecoin payments: on- and off-ramps, self-custodial wallets, and crypto cards. Over 2 million users across 130+ countries already buy, hold, and spend crypto through our app. On the B2B side, the same rails power 2,100+ platforms, with $2.4B+ moved to date. Fully MiCA-authorized across the EEA. PCI DSS Level 2 certified, backed by Dragonfly, TA Ventures, and Hypra. Location: Remote Tech stack Frontend: React 18/19, TypeScript, Vite, TanStack Query / Router / Table, Zustand, MUI, Tailwind + shadcn/ui, Next.js, i18next, Sentry Testing: Playwright, Vitest, Testing Library, MSW Backend: Java 17 + Spring Boot 3, Kotlin + Spring Boot 4 (new services), Node.js/TypeScript services, PostgreSQL, Redis, NATS, Temporal Infrastructure: Docker, Kubernetes (GKE), FluxCD, GitHub Actions, Cloudflare Web3: viem, ethers AI: Claude Code, MCP, custom skills and plugins, AI code review in CI The role We are looking for a senior engineer who builds product features end-to-end — mostly on the frontend, with the confidence to change the backend when the feature needs it — and who already works agent-first. Our team plans, writes, tests, and reviews code with AI agents. You will own the frontend of our payment products and help turn good AI habits into shared team workflows. The split is roughly 70% frontend / 30% backend. What you will work on Crypto on/off-ramp widget — an embeddable buy/sell flow with KYC, card payments with 3-D Secure, alternative payment methods, and a customer account area—one codebase, built for multiple white-label brands. Merchant checkout — hosted payment pages, from a simple one-step checkout to a full multi-step flow with KYC and compliance screens. Back-office admin apps — internal tools that operations, compliance, and support use every day. A legacy admin is being replaced by a new one built on a modern stack. Backend changes — API endpoints and business logic in our Java/Spring Boot services, so a feature doesn't stop at the API boundary. Responsibilities Own features from ticket to production: UI, API contract, backend change, tests, release, and monitoring. Make frontend architecture decisions and drive ongoing migrations (legacy admin → new admin, older UI libraries → modern stack, stricter type checks). Build and improve AI-driven development workflows: project context files, shared skills and commands, automated PR review in CI, agent-driven end-to-end and visual checks. Review code — both teammates' and agents' — and keep the quality bar high. Work with product, design (Figma), QA, and backend engineers in a weekly release cycle. Must have 5+ years of commercial frontend development, 3+ years with React + TypeScript in production. Solid modern React: server-state management (TanStack Query or similar), client state (Zustand/Redux), forms, routing, performance. Comfortable with large legacy codebases, not just greenfield projects. Production backend experience in at least one language. Java or Kotlin with Spring is a plus; Node.js/TypeScript, Go, or others are fine. You can design a REST API, work with PostgreSQL (schema, indexes, migrations), and ship changes in our Java services. Agentic development is your daily way of working — with Claude Code, Codex, or a similar agent, not just autocomplete. Specifically: you keep project context files ( CLAUDE.md / AGENTS.md ) and write your own skills, commands, or subagents; you connect agents to real tools through MCP (issue tracker, GitHub, Figma, databases, browser); you work in a plan → implement → verify loop, where the agent proves its work with tests, type checks, and browser automation; you run agents in parallel and headless (for example, an AI review bot in CI); you review agent output critically and know the failure modes: invented APIs, silent scope creep, "fixing" a test instead of the code, leaked secrets, prompt injection; you keep up with how agentic tools change (new features, models, practices) and bring what works into your workflow . Testing: Playwright for end-to-end, Vitest/Jest for unit and integration tests. Security-minded: real money, personal data, auth tokens, iframes, and cross-origin messaging. Fluent Russian (the team's working language). English good enough to read and write technical texts: tasks, pull requests, and docs are in English. Nice to have Payments/fintech: card flows and 3-D Secure, alternative payment methods, KYC SDKs (e.g., SumSub), fraud prevention, open banking. Web3 on the frontend: viem / ethers, wallet connection, EIP-712 signing. Multi-brand (white-label) products, theming and design tokens. OpenAPI-generated clients (Orval), TanStack Router / Table. Kotlin, Spring Boot, NATS, Temporal. Docker, Kubernetes, GitHub Actions, GitOps (FluxCD), Cloudflare Workers. How we work with AI Every main repository has AI context files and repo-specific skills. An internal plugin marketplace ships team-wide skills (code review, release flow, back-office operations). AI code review runs on pull requests in CI. It advises, and humans decide. Custom MCP servers provide agents with secure access to internal systems. The company pays for AI tooling. What we offer Fully remote work in an international team. A team where AI-first engineering is the norm, not an experiment. Real influence on architecture and on how the team works. A product at real scale: millions of users and thousands of partner platforms. Competitive salary based on individual performance review. Transparent feedback culture that values ownership and visible impact. Recruitment process Apply with your CV. Application review. HR interview with a short technical screen. Technical interview. Final interview with the CTO. Offer.

Location: Berlin, Germany Agents are authoring entire data systems. The bottleneck is no longer writing pipelines, but understanding, governing, and trusting what they produce. dltHub provides the infrastructure that enables data teams in large enterprises and scale-up companies to run their data stack autonomously. Our open-source Python library, dlt, offers agents and developers transparent, composable building blocks for data ingestion (schema inference, normalization, incremental loading, and data contracts), designed from the start for the AI era. Built on dlt, dltHub is the AI-native data engineering platform for teams of humans and agents: a managed layer over any warehouse that lets both your team and their agents generate, validate, and manage high-quality data at scale. As we grow, product communication and sales collateral are critical for our success. We are hiring a Product Marketing Manager to lead building the bridge between our customers and our product team. Mission of the Role Make dltHub as compelling to business leaders as it is to engineers, and drive enterprise opportunities through a strong message, launches, and enterprise-level communication. What you'll actually work on Product Launches. You own the process and delivery of our product launches and ensure we communicate our product vision and new product capabilities consistently to a growing audience. We launch new products every few weeks. Recent examples include the public preview of Transformations , a companion post for practitioners , dltHub Pro , dltHub for Teams , and our vision for an autonomous data platform . Enterprise communication. You ensure we are speaking with one voice and represent our brand consistently in everything we say and do. You take ownership of our website communications. Customer collateral. You take our customer success stories and blueprints, like the ontology and semantic layer , to the next level of excellence. These come from engagements with our customers and our Solutions Engineering team. You interview the customer and write them. Content marketing. You coordinate our content marketing creation and distribution efforts. Work with our content writers. Plan the schedules and ensure that the content speaks our language The link between Product and GTM. You align stakeholders, drive the launch schedule, and close gaps in messaging, sales enablement, and launch readiness. Coordinate our product marketing activities and keep the team aligned. What success looks like: In 90 days, you run launches end to end, and our story is consistent across the website, sales collateral, and decks, with messaging that speaks directly to business buyers. In 6 months, you've built a repeatable process that trains sales on that story, and we can see it working (e.g. in win rate with business buyers & deal velocity) Ongoing, you own the marketing plan: one lean, visible roadmap where everyone can see what we're doing, why, and in what order. Requirements You can write clearly about technical subjects. Your style is clear and not full of marketing talk. Please read the post on the Transformations launch and the page at dlthub.com/security . If you think you can do better, you are the person we're looking for. You have been targeting US enterprise customers and are therefore familiar with what a senior technical stakeholder actually reads. Our customers are the lead personnel regarding data platforms and the people who approve decisions on their behalf, both in the US and in the EU. You can talk with a data engineer about pipelines, schemas, and warehouses without being one. You do need to understand what our product does. You've carried out launches from start to finish, which involved you choosing the audience, deciding on the message, and selecting which assets were worth developing, before building most of them yourself. You need to be able to keep agents in control and build agentic workflows while ensuring our external presence conveys a human touch. You have a basic understanding of data workflows. This probably isn't for you if You rely on a formal brief and a kickoff meeting before getting started, this role is not for you. While you'll have access to design support, you're expected to independently draft the first version of the post, the page, and the deck without waiting for a request ticket. You want to own strategy and hand execution to someone else. You can't work from our Berlin office regularly. Benefits We organize our work around each person's autonomy and efficiency, with set hours for communication and for deep work. We are an office-first company that also offers plenty of room for deep work and working from home. Dedicated meeting-free days let the team focus on their most important work. We cover your Berlin public transportation ticket. We are deeply committed to your personal and professional growth, and as such, we allocate an annual budget for learning and development. We offer regular subsidized team lunches and Urban Sports Club membership. We have an ESOP scheme available to employees, taking into account their impact on the product and the company.

Location: Sarajevo, Bosnia and Herzegovina D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo. Tasks and Responsibilities Provide first and second level IT support (hardware, software, mobile devices, and peripherals) Act as the primary onsite point of contact for end-user IT issues Troubleshoot incidents and service requests via ticketing system (ServiceNow) Deliver prompt and professional user support (desk-side and remote) Document all activities and resolutions accurately in the ticketing system Support IT onboarding for new employees (equipment setup, user guidance) Maintain and contribute to knowledge base documentation Support continuous service improvement initiatives Requirements Fluent English and Bosnian/Croatian/Serbian (written and spoken) Minimum 2+ years of experience in IT support / onsite support role Strong troubleshooting skills in Windows environment and standard IT tools Experience with ticketing systems (e.g., ServiceNow) Excellent communication and customer-oriented mindset Ability to work independently in an onsite client environment Well-organized, reliable, and detail-oriented Experience in regulated environments (e.g., GxP) is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA? Join us and help deliver IT where it counts.

Location: Belgrade, Serbia D-ploy is an IT and Engineering Solutions company with operations across EMEA, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We deliver innovative IT services and solutions to industry-leading clients, focusing on reliability, efficiency, and long-term partnerships that enhance IT productivity and business value. We are currently looking for an IT Onsite Support Technician to support end-users in a professional and regulated environment in Sarajevo. Tasks and Responsibilities Provide first and second level IT support (hardware, software, mobile devices, and peripherals) Act as the primary onsite point of contact for end-user IT issues Troubleshoot incidents and service requests via ticketing system (ServiceNow) Deliver prompt and professional user support (desk-side and remote) Document all activities and resolutions accurately in the ticketing system Support IT onboarding for new employees (equipment setup, user guidance) Maintain and contribute to knowledge base documentation Support continuous service improvement initiatives Requirements Fluent English and Serbian/Bosnian/Croatian/ (written and spoken) Minimum 2+ years of experience in IT support / onsite support role Strong troubleshooting skills in Windows environment and standard IT tools Experience with ticketing systems (e.g., ServiceNow) Excellent communication and customer-oriented mindset Ability to work independently in an onsite client environment Well-organized, reliable, and detail-oriented Experience in regulated environments (e.g., GxP) is a plus Ability to provide a clean criminal record extract (not older than 3 months) Benefits Broad range of tasks and responsibilities Friendly and international working environment Professional development opportunities Referral program (“Fishing for Friends”) Company-sponsored events Is IT in your DNA? Join us and help deliver IT where it counts.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Data Analyst, you'll turn raw data into actionable insights that inform strategic decisions across GitLab's global Support Engineering organization. You'll design dashboards, reports, and data models that help leaders monitor performance, optimize costs, and improve customer outcomes. You'll also promote data innovation by experimenting thoughtfully and working through complex problems. What you'll do Own annual operating plan and capacity planning through data modeling and validation that support workforce and budget decisions. Build and maintain utilization and team-performance scorecards, including automated alerting that surfaces trends in real time. Analyze Support Economics, including cost-per-ticket modeling, self-service savings, and product quality costs. Develop performance indexes and heatmaps that identify product areas and customers using the most support resources. Lead dashboarding for AI adoption and return on investment, measuring the business impact of AI-driven initiatives across Support Engineering. Partner with go-to-market teams on predictive analytics and churn-prevention models that identify at-risk customers. Define and refine unified customer-schema requirements to create consistent data across systems and a single source of truth. Deliver Monthly Business Review telemetry, executive-ready reporting packages, recurring operational reports, and ad hoc analysis. What you'll bring Experience as a business intelligence analyst, analytics engineer, or in a similar data role, ideally in a software as a service or technology company. Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations. Fluency in SQL, including complex multi-table joins, grouping and aggregation, common table expressions, and conditional filters. Hands-on experience building dashboards and reports in Zendesk Explore, Tableau, Looker, or similar business intelligence tools. Translate ambiguous business questions into structured analytical frameworks. Present findings clearly to technical and non-technical stakeholders. Plan and prioritize work independently in a remote, cross-functional environment across time zones. You may also bring experience with large language model-based tools, artificial intelligence and machine learning workflows, durable data solutions, analytics frameworks, in-depth data analysis, or presenting to senior leaders and executives. About the team Our Support Engineering organization uses data to understand performance, improve customer outcomes, and improve operational practices. You'll partner across Support Engineering, go-to-market teams, Business Operations, and Product Engineering in an all-remote environment. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: London Workplace: Hybrid Why loveholidays? We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway. Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams. The difference you’ll make You’ll sit in the Bookings team, reporting to the Director of OTA Platform. You’ll work closely with engineering, operational, finance, and customer service leaders to define and deliver the long-term product vision for Bookings, defining the shared workflows, backend capabilities, and data foundations that power internal operators, customer experiences, and future channels. Together, the team will focus on making holiday commerce scalable after checkout by automating routine post-order tasks, ensuring trusted data accuracy, and creating reusable capabilities across products and channels. Bookings sits within our Platform function, which builds the technology and shared capabilities that power the loveholidays experience. By creating scalable products, systems and tools, Platform helps the wider organisation move faster, work more independently and deliver better outcomes for customers. Your day-to-day: - Define and deliver the strategic roadmap, outcomes, and metrics for post-order platform capabilities in close partnership with Engineering, Finance, and Operations. - Build flexible, scalable backend capabilities, APIs, and shared workflows for bookings, amendments, financial operations, and customer contact handling. - Improve data accuracy and availability across order, booking, margin, and cost data to create reliable foundations for all internal and external consumers. - Drive operational efficiency by using data, AI, and smart automation to reduce routine manual work and simplify post-order exception handling. - Work closely with Engineering on technical strategy, including service boundaries, event/data models, observability, and migration from legacy systems. - Use data-led decision-making to define success measures such as resolution time, cost to serve, API adoption, and reconciliation accuracy. Your skillset: - Proven record of platform product leadership owning technical, API-heavy, data-rich, or operational platform products used by multiple teams. - Strong systems thinking ability to model complex end-to-end workflows and translate business needs into extensible product capabilities. - Technical fluency across APIs, service orchestration, data models, integration contracts, and system reliability to partner closely with engineering. - Operational and customer empathy with a track record of designing smart automation that improves both user experience and cost-to-serve. - Data and financial judgment with strong experience defining metrics, evaluating performance, and making confident trade-offs under operational constraints. - Strategic execution and influential communication skills to build cross-functional alignment, write clear decision narratives, and navigate ambiguity. The interview journey: - Talent acquisition screening - 30 minutes - First stage with the hiring manager - 45 minutes - Final stage with key stakeholders, including a platform case to present - 1 hour - Behavioural and culture conversation with VP of Product - 45 minutes Perks of joining us: - Company pension contributions at 5% - Individualised training budget for you to learn on the job and level yourself up - Discounted holidays for you, your family and friends - 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum - Ability to buy and sell annual leave - Access to our electric vehicle salary sacrifice scheme - Cycle to work scheme, season ticket loan and eye care vouchers   Our commitment to inclusion At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions. As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.

Firebird is an international online travel company organizing trips to Europe for customers worldwide. The software development department focuses on internal products including several mobile apps: Rail Ninja (rail ticket booking), Firebird (online trip builder), Agora (partner app), and a hotel booking service. Responsibilities: — Work closely with back-end team for API integration. — Collaborate with front-end team to deliver high-quality code. — Participate actively in React Native development. — Conduct code reviews and apply best practices. — Collaborate with product managers, designers, BAs, and stakeholders. — Troubleshoot and resolve technical issues. Requirements: — Bachelor's degree in Computer Science, Engineering, or related field. — Strong experience in mobile app development focusing on React Native. — Proven team lead or supervisory experience. — Excellent communication and collaboration skills. — Strong problem-solving and adaptability in dynamic environments. — Familiarity with Agile methodologies and software development best practices. Technical Skills: — Proficiency in React, JavaScript, TypeScript. — Deep understanding and hands-on experience with React Native lifecycle, state management, navigation, rendering. — Solid knowledge of API integration, HTTP protocol, REST API, WebSockets. — Experience publishing apps to App Store and Google Play. — Experience with state management libraries (Redux, Redux-Saga, MobX). — Experience with mobile data storage libraries (MMKV). — Ability to style apps, build responsive interfaces for various devices. — Confident with Git, IDEs, debugging tools; understanding Git Flow. — Experience in testing, performance optimization, memory leak detection. — Understanding of architectural patterns. — Experience coding with AI agents (Claude Code, Cursor, Codex). Conditions: — Full-time remote position. — Salary up to $4500 gross per month based on interview results. Contact for application: olga.z@firebirdtours.com

Location: Japan Workplace: Remote We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based, but we do have an office in Shibuya, Tokyo. Being locared in Tokyo is preferred but not required. What you will be doing: We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan.  You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan!  Examples of projects you might contribute to: - Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers - Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training - Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers  And of course: - You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone - You will build strong, trusted relationships with colleagues, customers, and partners What you will bring along: - Prior experience within a technical support organization - Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience - Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment - Strong written and verbal communication skills in both Japanese and English - Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training - A mindset of teamwork, global engagement, empathy, and solving challenging problems - A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet - Self-driven, curious, and eager to continuously learn and grow Bonus points: - Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience - Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.