Location: Remote (US); Remote - West; San Francisco, California, United States
About At-Bay
At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.
At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies.
Job Summary
As an Underwriting Leader at At-Bay, you will be a pivotal player in our mission to transform the landscape in specialty lines insurance. In this role, you’ll own and be responsible for regional production and profitability goals for your team via our wholesale channel, managing a team of underwriters ensuring they meet their performance metrics. In addition, you must identify, establish and cultivate strong relationships with national brokerages, ensuring the effective distribution of our specialized insurance products in these higher revenue areas. This role reports to the Head of Middle Market and will regularly collaborate cross functionally with core internal stakeholders in our Underwriting, Insurance Operations, Insurance Product, Distribution, and Partnerships on strategic initiatives. You will drive growth, foster collaboration, and enhance our brand presence in the market.
Key responsibilities
:
Responsible for owning the strategy for profitable growth with new business and renewal business in your region for wholesale to achieve profitable premium and rate goals. You’ll partner with our Tech/Cyber product leader, President, Business Development and Retail teams to execute the annual regional business plan and successfully deliver results consistent with our portfolio strategy.
Responsible for delivering excellence in underwriting – at both an individual and regional leadership perspective.
Lead and execute the regional and local adaptation of national underwriting, product segment, broker engagement strategies.
Manage, coach, and create a talent pipeline for underwriters within the region.
Develop and strengthen institutional relationships with key regional broker partners to achieve revenue objectives and unlock significant growth opportunities in collaboration with regional Business Development leads.
Systematically gather and share market intelligence and pipeline insights to provide strategic analysis and identify priority targets for go-to-market engagement in collaboration with regional Business Development lead.
Regularly institutionalize market intelligence and pipeline opportunities to proactively identify key targets for further GTM engagement in collaboration with regional Business Development lead and regional security sales team
Manage and evaluate various KPIs to assess individual and team performance across regional, broker management, and underwriting performance.
Promote the company's unique InsurSec expertise by participating in industry conferences and events while regularly conducting and taking leadership roles in client and broker meetings to educate on evolving cyber risk.
Serve as a liaison to technology, security, marketing, and data teams to enhance the underwriting process and go-to-market strategy
Embody and promote At-Bay company values as a leader within your region.
Qualifications:
Bachelor's degree in Business, Finance, Marketing, or a related field
8-10 years of experience in Cyber and Tech E&O Underwriting including product development or portfolio management.
Previous management experience preferred. The ideal candidate should have a minimum of 3 years of prior management experience.
Previous experience in and qualified in handling large and complex risk segments.
A proven track record of successfully building and nurturing broker partnerships on a national and local level.
Comprehensive knowledge of commercial lines insurance products and risk management.
Willingness and ability to travel regionally as required, up to 50%.
Work Arrangement: Remote or Hybrid
Remote (US); Remote - West; San Francisco, California, United States
Location: Singapore
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are a team from UC Berkeley, Cornell, SJTU, Cambridge, and NUS, with broad industry experience from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team builds innovative cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities.
We're looking for an experienced
Senior Staff Software Engineer
to shape our engineering strategy, lead complex initiatives across multiple teams, and drive architectural excellence across the organization. This role is ideal for a highly experienced technical leader who combines deep engineering expertise, strong architectural judgment, and the ability to translate complex business challenges into scalable technical solutions.
This is a full-time, hybrid position requiring 1 day per week in the office to support close cross-functional collaboration.
Day in the Life:
Architect and deliver strategic engineering initiatives spanning multiple squads, coordinating parallel execution across engineers and AI agents.
Own multi-squad systems architecture and establish technical direction, ensuring solutions are scalable, secure, reliable, and cost-effective.
Solve complex, organization-wide engineering challenges and drive architectural improvements that benefit multiple teams.
Lead critical technical escalations and complex system incidents, driving effective recovery and long-term reliability improvements.
Shape AI adoption strategies across engineering teams, including AI-assisted development, automated incident response, and production safeguards.
Partner with engineering leaders, Product, and business stakeholders to translate ambiguous business problems into technical strategies that support organizational goals.
Establish engineering best practices, mentor technical leads, and raise engineering standards through influence and collaboration.
Who You Are:
10 to 12+ years of experience building, architecting, and scaling complex production software systems.
Deep expertise in at least one mainstream programming language (JavaScript/TypeScript, Python, Java, Go, Ruby, PHP, C#, etc.), with the ability to work across different technology stacks.
Excellent computer science fundamentals, problem-solving skills, and architectural design capabilities.
Proven experience owning complex systems and driving technical architecture and initiatives across multiple engineering teams.
Strong understanding of distributed systems, system scalability, security, performance, and architectural trade-offs.
Demonstrated ability to lead high-impact engineering projects, manage critical technical escalations, and make sound decisions under pressure.
Strong strategic thinking and communication skills, with the ability to influence engineering direction and align technical decisions with business objectives.
Proven ability to mentor senior engineers and technical leads while building ownership and technical capabilities across teams.
Experience driving engineering improvements, technical standards, and organizational adoption of new technologies.
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Nice to Have:
Experience with Ruby on Rails or Node.js. Experience with both is a plus.
Familiarity with React, TypeScript, PostgreSQL, MongoDB, and Redis.
Experience with AWS, Terraform, microservices, and distributed systems.
Experience implementing AI-assisted engineering workflows, agent-driven development, or AI-powered incident management.
Experience working with globally distributed engineering teams across multiple time zones.
What We Offer:
Hybrid setup/WFH schedule
Monthly salary paid directly to your bank account
Health insurance coverage
Flexible paid time off (PTO)
Flexible working hours
Observance of Singapore public holidays
Company-provided work device
CPF contributions and tax processing handled by Workstream
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Singapore
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Grow With Us
We are a team from UC Berkeley, Cornell, SJTU, Cambridge, and NUS, with broad industry experience from Tencent, Alibaba, Amazon, ByteDance, and more. Our engineering team is composed of passionate, driven, and talented engineers who focus on building and innovating cloud technology solutions that empower local businesses to thrive and better serve the deskless workforce in their communities.
We're looking for an experienced
Staff Software Engineer
to help shape our technical direction, solve complex engineering challenges, and elevate how our teams build software. This role is ideal for a seasoned engineer who combines deep technical expertise with strong architectural judgment, excellent problem-solving skills, and the ability to lead through influence.
This is a full-time, hybrid position to support close cross-functional collaboration.
Day in the Life:
Lead complex engineering initiatives, coordinating work across engineers and AI coding agents to ensure high-quality, predictable delivery.
Own squad architecture and technical direction, designing scalable solutions and reusable components.
Drive engineering excellence through design reviews, code quality, system reliability, and continuous improvement.
Design and improve AI-augmented engineering workflows, including code generation, testing, and documentation.
Partner with Engineering, Product, and cross-functional teams to translate business needs into effective technical solutions.
Mentor engineers, resolve complex technical challenges, and influence engineering practices across teams.
Who You Are:
10+ years of experience building, architecting, and scaling production software systems.
Deep expertise in at least one programming language (JavaScript/TypeScript, Python, Java, Go, Ruby, PHP, C#, etc.), with the ability to adapt across different technology stacks.
Strong computer science fundamentals, excellent problem-solving skills, and sound architectural judgment.
Proven ability to lead complex engineering initiatives, coordinate work across engineers, and drive predictable delivery.
Experience designing scalable, reusable solutions and making sound technical trade-offs between short-term needs and long-term value.
Familiarity with AI-assisted development tools and AI-augmented engineering workflows.
Strong technical leadership and communication skills, with the ability to mentor engineers and influence cross-functional stakeholders.
Experience owning production systems, overseeing deployments, and driving system reliability and continuous improvement.
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Nice to Have:
Experience with Ruby on Rails or Node.js. Experience with both is a plus.
Familiarity with React, TypeScript, PostgreSQL, MongoDB, and Redis.
Experience with AWS, Terraform, microservices, and distributed systems.
Experience working with globally distributed engineering teams across multiple time zones.
What We Offer:
Hybrid setup/WFH schedule
Monthly salary paid directly to your bank account
Health insurance coverage
Flexible paid time off (PTO)
Flexible working hours
Observance of Singapore public holidays
Company-provided work device
CPF contributions and tax processing handled by Workstream
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: New York, United States; Washington DC
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Team
OKX’s Global Legal team provides strategic legal, regulatory, and policy guidance to OKX and its affiliated entities across jurisdictions and business lines. The team partners closely with stakeholders across Compliance, Product, Communications, Operations, and the broader business to support responsible growth in a rapidly evolving global regulatory environment.
We are a collaborative, high-performing, and fast-paced team that values practical judgment, intellectual curiosity, and clear communication. Our global team of more than 60 lawyers works across multiple regions, with the Chief Legal Officer based in the United States.
About the Role
We are seeking a Government Relations & Public Policy Manager to support OKX’s engagement with U.S. policymakers, regulators, industry stakeholders, and external advocacy partners. This is a high-visibility, execution-oriented role at the intersection of policy, regulation, licensing, and business strategy.
Reporting to a senior member of the Legal Department
and working closely with external advisors including lobbying, policy, and legal partners, you will help advance OKX’s U.S. policy and regulatory priorities across federal and, where relevant, state-level issues affecting crypto and digital assets. You will translate regulatory developments into practical insights, coordinate external engagement, and work cross-functionally to ensure policy considerations are reflected in business decisions.
This role is well suited to a thoughtful, highly organized policy professional who is ready to build depth in digital-assets regulation and take increasing ownership of key workstreams.
What You’ll Be Doing
Support the development and execution of OKX’s U.S. government relations and public-policy strategy.
Monitor and analyze federal and state legislative, regulatory, and political developments relevant to crypto, financial services, market structure, consumer protection, AML, sanctions, and technology.
Distill complex policy and regulatory developments into clear, actionable briefings for Legal, Compliance, Product, Communications, and business teams.
Assist in creating materials for licensing, regulatory, and government meetings, including briefing books, presentations, talking points, background research, stakeholder profiles, and follow-up summaries.
Help prepare regulatory submissions, consultation responses, policy memos, comment letters, and other external-facing materials.
Partner closely with external lobbying firms to coordinate advocacy priorities, meeting preparation, intelligence gathering, and follow-up across federal and state policy workstreams.
Help plan and execute Hill Days, including stakeholder outreach, meeting scheduling, briefing materials, participant preparation, and post-meeting tracking.
Manage day-to-day engagement with relevant trade associations, coalitions, and industry working groups; identify opportunities to advance OKX’s policy priorities.
Represent or support OKX at policy conferences, regulatory roundtables, industry events, and other external forums.
Support the company’s PAC advisory activities, including policy research, stakeholder mapping, meeting preparation, and administration in partnership with the Global CLO, Legal team, and external advisors.
Build and maintain productive working relationships with policymakers, regulators, congressional staff, industry groups, and other external stakeholders.
Support meetings involving senior company leaders and external stakeholders, including preparation, attendance where appropriate, follow-up, and tracking of commitments.
Maintain organized records of external engagements, policy developments, advocacy priorities, and key commitments.
What We Look For In You
6+ years of relevant experience in government relations, public policy, regulatory affairs, law, financial services, or a related field.
Familiarity with U.S. financial-services regulation and the policy issues shaping crypto and digital assets.
Experience working with government, a regulator, Congress, a trade association, policy consultancy, law firm, lobbying firm, or a regulated financial-services or technology company.
Strong research, analytical, writing, and presentation skills; able to make complex issues accessible to non-specialist audiences.
Experience producing polished meeting materials, stakeholder briefings, policy memos, and presentations under tight deadlines.
Excellent project-management skills, with the ability to manage multiple priorities and maintain close attention to detail.
Sound judgment, discretion, and a collaborative approach to working across functions.
Comfort operating in a fast-moving environment where policy and business priorities can evolve quickly.
A genuine interest in the future of digital assets, financial innovation, and responsible regulation.
Nice to Haves
Experience with congressional offices, federal financial regulators, state financial-services policy, or licensing processes.
Existing working relationships with relevant U.S. policy, regulatory, or industry stakeholders.
Experience drafting comment letters, consultation responses, or other policy advocacy materials.
Experience coordinating Hill Days, policy events, trade-association participation, or external lobbying partners.
Knowledge of crypto market structure, stablecoins, payments, custody, or AML/sanctions policy.
Why Join Us?
Help shape the policy and regulatory environment for digital assets in the United States.
Work closely with the Global CLO, senior leaders, external advisors, and experienced policy, legal, compliance, and business partners.
Build meaningful exposure to licensing, regulatory, and government-affairs work at a global digital-assets company.
Competitive compensation, including equity/token participation, and a flexible global working environment
Perks & Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position in New York is $171,733 to $257,599
The salary range for this position in Washington D.C. is $137,386 to $206,080
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic funds delivery partners to help customers adopt Claude, through assessments, workshops, proofs of concept, and full delivery engagements. Our partner request process is the front door for all of it: an account executive (AE) requests partner support, and the request is checked against program rules and matched to a partner.
Commercial is the program's highest-volume segment, and the one where a quick introduction and the right match matter most. Automation now drafts the first match and the introduction, and a vendor delivery team handles day-to-day follow-up and tracker updates. What's left is the work that needs a person sellers trust.
You'll be the one Activations contact for US Commercial sellers once a request is in, from submission to a partner on a signed statement of work (SOW). Partner Sales Managers (PSMs) attach the partner and own the opportunity, and at their volume they move on to the next deal. You'll own the follow-through: matching and re-matching, getting AE and customer introductions to happen, handling exception requests, and working the special cases that don't fit the standard path. Decision rights are clear: the program lead sets program rules, targets, and exception policy; you apply them on Commercial requests, decide what the rules already cover, and bring the rest with a recommendation.
We're looking for a partner seller or channel operator whom sellers and partners trust, who is comfortable owning a high-volume book, and who keeps following up until each request is closed. Success in this role comes down to three things: how quickly Commercial requests move from AE introduction to customer introduction and on to a signed SOW, whether sellers know exactly who to go to and get a straight answer, and whether exceptions are handled the same way every time.
Key responsibilities
Serve as the single point of contact for the AE, the PSM, and the partner on every US Commercial request, from submission to confirmed SOW, so sellers deal with one person instead of several
Answer "Where is my request?" with the current status, the blocker, and the next step with a date, and keep each request's record accurate enough that the answer is already written down
Join the PSM pipeline and activation calls every week so requests don't slip between PSMs, and leave each call with an owner and a date on every open Commercial request discussed
Own the request and its follow-through within clear boundaries: the PSM owns the opportunity, partner attach, and getting the SOW signed; the partner manager owns the partner relationship; and you hand over cleanly to Partner Success once the SOW is confirmed
Confirm the first match that automation drafts from the partner bench, change it when it's wrong for the customer, and own the matching decision on Commercial requests; check that a partner has capacity before introductions go out, and spread work so no partner holds more open introductions than it can take
Re-match quickly when a partner declines, stalls, or is turned down by the AE, record the reason, and make sure the request has an owner in between
Review where Commercial matches are declined or lost, and turn repeat causes into changes to the matching rules
Follow up on automatically drafted introductions that an AE hasn't approved, and resolve what the escalation rules send to you; step in when a partner's booking of the customer introduction stalls, and work with the AE or their manager to unblock it
Run the regular review of aged Commercial requests, making sure each one has a recorded decision (introduction made, customer not ready, re-match, or close out) and a follow-up date
Track every Commercial request from partner named to confirmed SOW, publish the baseline for that stage, and remove the blockers that sit with Anthropic
Be the first stop for Commercial exception requests, including special order-form terms: resolve what the rules already cover, bring the rest to the program lead with the history, the blocker, and a recommended action, and log every exception consistently so approvals follow the agreed routing and can be audited later
Work through cases the standard path doesn't fit, such as small and medium business (SMB), insurance, and other segment-specific use cases, and write down how each type is handled so the next one is faster
Run tests of new funding programs, which start in Commercial, with sellers and partners, and report back what worked, what confused people, and what should change before a wider launch
Teach Commercial AEs and their managers how to request a partner, how one-click introductions work, and what the response rules are, so requests arrive complete the first time; make sure PSMs and partner managers know the stage targets, who to contact once a request is in, and how escalations work
Work with the activation systems and operations lead to turn repeat exceptions and repeat questions into rule changes or automation, so fewer requests need a person each quarter
Use Claude to prepare for pipeline calls, draft follow-ups, and summarize the state of your book, and propose the next manual step worth automating
Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones
Minimum qualifications
Experience in partner sales, channel, or partner operations in B2B technology
Experience working with services partners or systems integrators: matching them to customer work, judging fit and capacity, and holding them to commitments
Experience working alongside AEs and sales managers on live deals, and able to get a response from a busy AE while keeping the relationship strong
Sound judgment on exceptions: knows the difference between a case the rules already cover and one that needs a decision, and makes a clear recommendation on the second kind
Persistent, courteous follow-through with internal and external stakeholders, and doesn't let items slip past their deadline
Clear, concise writing: short messages people act on, and escalations that give the facts, the ask, and a recommendation
Comfortable with ambiguity and rules that change often: asks good questions, writes the answer down, and applies it consistently
Works comfortably with records and reports in Salesforce
Uses Claude or similar AI tools in day-to-day work
Preferred qualifications
Experience as a Partner Sales Manager or in a closely related role
Experience using Claude specifically in day-to-day work
Experience with partner funding, market development funds (MDF), or co-sell programs
Experience with order forms and SOW workflows
Experience selling into SMB or insurance
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$170,000
—
$215,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Data Center Technician Manager is a first-line people manager responsible for the day-to-day operational performance and development of DC Technician and DC Facilities Engineering staff at the site.
This is the first formal people-management role in the Nebius data center technical career path. It serves as the primary operational and people-management layer between these teams and the Data Center IT Manager.
The role owns performance, development, scheduling, and accountability across the DC Technician and DC Facilities Engineering disciplines. When the Data Center IT Manager is unavailable, this manager acts as the primary on-site operational authority, makes shift-level decisions across both managed disciplines, and coordinates incidents involving other site teams.
The successful candidate brings deep technical credibility in data center technician operations and/or facilities engineering, along with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and represent the managed teams in site-level operational discussions.
The Senior DC Diagnostic & RMA Specialist, Field Network Engineer, and Senior DC Support Engineer report directly to the Data Center IT Manager.
You will work
on-site
at our
Missouri
data center location.
Core responsibilities
Own the daily operational performance of DC Technician and DC Facilities Engineering staff. Assign shift coverage, set priorities, balance workloads, and ensure open work is tracked, delegated, and completed to Nebius standards.
Conduct regular one-on-one meetings with direct reports. Deliver structured performance feedback, set individual development goals aligned with the career framework, track progression, and manage performance concerns in partnership with HR and the Data Center IT Manager.
Own shift handoff quality across both disciplines. Ensure incoming shifts have full visibility into open incidents, active vendor work, abnormal system conditions, deferred tasks, and escalated items before taking operational ownership.
Serve as the on-site operational escalation authority during active incidents. Direct the response across managed teams, coordinate with the Lead DC Technician, Senior DC Facilities Engineer, and technical specialists reporting to the Data Center IT Manager, and escalate incidents that exceed site-level decision-making authority.
Manage vendor and contractor activity on the data center floor and in engineering zones. Verify qualifications, enforce safe working practices, review and approve Methods of Procedure (MOPs) within assigned authority, oversee execution quality, and ensure work meets Nebius standards.
Drive technical training and development for managed staff. Partner with the Lead DC Technician and Senior DC Facilities Engineer to identify skill gaps, arrange training, validate completion, and support progression within the Nebius career framework.
Lead hiring activities for DC Technician and DC Facilities Engineering roles. Conduct structured, competency-based interviews, provide hiring recommendations, and partner with recruiting and HR on offers, onboarding, and early-tenure support.
Maintain a safe, inclusive, and high-performance team culture. Address conduct, attendance, and well-being concerns promptly and in accordance with Nebius policies, safe working requirements, and applicable employment obligations.
Make recommendations regarding hiring, promotions, disciplinary action, advancement, scheduling, and termination.
Make routine decisions regarding workflow, staffing, escalation, and corrective actions within assigned management authority.
Provide ongoing coaching, training, and performance feedback.
Technical work may be performed when needed, but the position’s primary responsibility is managing the assigned team and data center operations.
Expected capabilities
Proven first-line management ability, including leading, developing, and holding technical teams accountable across shift-based operations in a mission-critical environment.
Deep technical credibility in data center technician operations and/or facilities engineering, with sufficient cross-disciplinary understanding to direct escalations, assess work quality, and evaluate readiness across both functions.
Strong operational judgment, including assigning and reprioritizing work, managing incidents across disciplines, and making sound shift-level decisions without requiring approval for routine matters.
Demonstrated performance-management capability, including delivering structured feedback, managing development plans, addressing underperformance, and supporting career progression and promotions in partnership with HR.
Clear, structured communication with technicians, facilities engineers, the Data Center IT Manager, global engineering teams, vendors, and senior leadership.
Proficiency in operational reporting and tracking metrics, with the ability to identify performance trends, surface risks, and recommend improvements to shift execution and team capability.
Working knowledge of safe working practices, change control, emergency operating procedures, and vendor management, with the ability to learn and apply Nebius-specific requirements.
Core physical requirements
The role requires the ability to perform the following activities, with reasonable accommodation where applicable:
Stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Safely lift, carry, and position equipment weighing up to 50 pounds independently, using appropriate team-lift protocols or mechanical aids for heavier loads.
Work at heights, including ascending and descending ladders and using approved elevated work platforms.
Work in confined spaces, including under raised floors, within rack enclosures, and along cable management pathways.
Work in environments with variable temperatures, including cold aisle containment zones and areas with active cooling infrastructure.
Handle small components, precision cabling, and connector installations.
Read equipment labels, interface indicators, and detailed wiring diagrams in variable lighting conditions.
Safely push or pull wheeled equipment weighing up to 500 pounds on level surfaces, using appropriate equipment-handling procedures.
On-call requirement
This role carries on-call responsibility as the primary management escalation point for after-hours incidents, team welfare concerns, vendor emergencies, and site-level operational events requiring management authority across both managed disciplines.
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$125,000
—
$145,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Luno is looking for a Global Payroll & Reward Specialist to own end to end global payroll operations and statutory compliance while leading compensation review cycles and reward strategy across multiple countries.
Gradial is looking for an Agentic Transformation Manager to lead enterprise transformation engagements that redesign marketing workflows and operating models around AI agents.
GITAI is looking for an Accounting Manager to own financial close and reporting under U.S. GAAP and manage manufacturing and project cost accounting while improving accounting systems processes and internal controls.
Location: New York, NY
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
As an Outbound Business Representative, you'll be responsible for reaching out to potential customers and nurturing relationships with both new clients and our existing customer base. You will collaborate closely with our Mid-Market, Enterprise Account Executive Team, and Marketing Teams to generate qualified sales leads, schedule meetings, and create new business opportunities. We are looking for individuals who are motivated by sales targets and can take initiative in their work. We welcome applicants from diverse backgrounds and provide comprehensive training, tools, mentorship/leadership support to help advance your career at Box.
WHAT YOU'LL DO
Generate sales-ready meetings and opportunities for Mid-Market or Enterprise Account Executives using Box's qualification criteria
Initiate exploratory conversations with key decision-makers at targeted accounts
Create strategic target account lists within a defined territory based on research
Connect with potential clients through initial outreach via phone and email, actively seeking to understand their requirements
Utilize Salesforce according to Box's standards for lead management metrics tracking
Collaborate cross-functionally with various teams at Box
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
No prior experience is required, but you must have the ambition and desire to grow and advance in a sales career
Highly motivated, driven and self-starting individual with a positive attitude
Ability to work in an exciting, dynamic team environment
Excellent time management and interpersonal skills
Preferred Experience:
1+ year of experience in Sales or Business Development
Customer-facing experience and strong problem-solving skills
Track record of success in a performance and metrics-driven role
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$65,000
—
$101,500 USD
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
THE ROLE
We're hiring a Product Compliance Manager to make sure every product Rain ships is compliant by design. You'll sit between Product, Engineering, Legal and Compliance, turning regulations and card network rules into clear product requirements before code is written, not after launch.
Rain moves fast: partners go live in weeks, and new products like embedded wallets, credit and prepaid programs, and agent-issued virtual cards keep coming. You'll own the compliance review that lets that speed hold up with regulators, the networks, our bank partners and auditors.
WHAT YOU'LL DO
- Own product compliance reviews. Assess new products, features and partner programs end to end, from PRD to launch, and sign off on the compliance requirements each one needs.
- Translate rules into requirements. Turn regulations and network rules into concrete specs, controls and acceptance criteria that Product and Engineering can build against.
- Keep card programs network-compliant. Own adherence to Visa and Mastercard operating rules as a Principal Member, including program approvals, network registrations and periodic attestations.
- Cover consumer protection. Apply Reg E, Reg Z, TILA, UDAAP, ECOA and state requirements to cardholder agreements, disclosures, fees, rewards and dispute flows.
- Review partner programs. Assess partner use cases, marketing materials, cardholder terms and onboarding flows before launch, and monitor them after.
- Partner with Financial Crimes. Make sure KYC/KYB, sanctions screening and transaction monitoring requirements are built into products such as wallets, payouts, onramps and offramps.
- Track the landscape. Follow stablecoin, payments and money transmission developments in the US and abroad, including federal stablecoin rules and MiCA, and flag what changes our roadmap.
- Build the program. Maintain product compliance policies, the review process, a product risk inventory and the evidence trail that bank partners, networks, regulators and auditors ask for.
WHAT WE'RE LOOKING FOR
- 5+ years in product compliance, regulatory compliance or a similar role at a fintech, card issuer, program manager, sponsor bank or payments company.
- Hands-on knowledge of card issuing: Visa and/or Mastercard operating rules, prepaid and credit programs, and the issuer–processor–program manager model.
- Working knowledge of US consumer financial regulation, including Reg E, Reg Z, UDAAP and state money transmission rules.
- A track record of reviewing products before launch and writing requirements that engineers actually build from.
- Sound judgment on risk: you know when to say "yes, if" and when to say no, and you can explain both.
- Clear writing for very different readers, from an engineer's ticket to a bank partner's due diligence questionnaire.
NICE TO HAVE, BUT NOT MANDATORY
- Experience with stablecoins, digital assets or crypto-linked card programs.
- Exposure to international regimes such as MiCA, UK FCA rules or APAC payments licensing.
- Background at a Principal Member issuer or sponsor bank, including network audits or bank partner exams.
- Familiarity with BSA/AML, OFAC and FinCEN requirements.
- A JD or a certification such as CAMS or CRCM.
- Comfort reading API docs and working inside tools like Linear, Jira or Notion.
THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN:
- Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off.
- Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment.
- Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
- Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
- Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success.
- Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing.
- Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
- Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
Smartling is seeking a talented, motivated and tech-savvy Solution Consultant (Sales Engineer) based in the
Pacific time
zone. This person would work as part of the Sales team to surpass our revenue goals by driving the successful adoption of Smartling solutions while building great customer relationships. In addition, the Solution Consultant would contribute to tools and process improvements, as well as play a key role in account management and overall customer satisfaction and growth.
You Will
Support Enterprise and Mid-Market Sales representatives to meet revenue goals
Create custom demonstrations based on customer needs
Demonstrate Smartling solutions
Manage pilot implementations with proven project management skills
Work with internal resources to solve customer issues
Build and sustain great customer relationships
Work with clients to identify business needs beyond the initial pilot phase
Provide customer support as needed
Develop new tools and process improvements
Contribute new feature requests and be a conduit for customer feedback
You Have
3+ years
of technical sales within a SaaS or internet technology company
Comfortable with website technology, such as HTML/CSS, XML, JavaScript, etc
Proficient with CMS systems and website creation
Experience with databases and RESTful API integrations
Relevant work with SaaS/Hosted Solutions strongly preferred
Experience with mobile application development is a plus
Practiced Solution Selling or equivalent
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
We are only considering candidates based in the
PT zone
, as there will be occasional travel to local clients.
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use E-verify platform for work authorization verification.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.
The US national target pay range for this role is $170,000-$200,000, including variable component. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from amounts listed.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works.
We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world.
As Brand Designer, you'll be a core maker on the brand team. You'll take briefs and turn them into sharp, finished work across campaigns, launches, events, and everyday brand moments. You'll contribute ideas in concept development, own projects from first sketch to final files, and help keep the brand system consistent as it grows. You'll work closely with senior brand designers and creative leads, with plenty of room to take on bigger projects as you grow.
What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That takes real craft and a good sense of what engineers find genuine.
You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love making things, care deeply about the details, and want to grow your craft alongside people who will push you.
WHAT YOU'LL DO
- Create high-craft graphic design across the brand. Design key visuals, web and social assets, ads, presentations, print, and merch. Typography, layout, color, and composition are your everyday tools, and you'll bring care to every piece, no matter how small.
- Contribute to concept development. Join brainstorms and creative explorations with a steady stream of ideas. You'll sketch directions, build out options, and help the team find the concept that best fits the brief, then refine it until it's ready to ship.
- Design and extend campaigns. Working from a creative platform set with senior designers and marketing, you'll design campaign assets and adapt them across channels and formats. You'll keep the idea consistent from a homepage takeover to a social carousel to an email header.
- Bring the brand to events. Design materials for conferences, meetups, and Render-hosted gatherings, including booth graphics, signage, print collateral, and swag. You'll manage production details with vendors so the work looks as good in person as it did on screen.
- Own projects end to end. Take projects from brief to delivery with growing independence: clarify the ask, plan your time, share work early, take feedback well, and hand off clean, production-ready files.
- Use and help evolve the brand system. Work fluently within our visual identity and guidelines, spot gaps, and contribute new templates, components, and assets that make on-brand work easier for everyone.
- Grow your craft through critique. Present your work in weekly critiques, give thoughtful feedback to peers, and learn from senior designers as you take on larger and more ambiguous projects.
- Collaborate across the company. Partner with marketing, product, and engineering on day-to-day requests and launches. You'll communicate clearly about timelines and tradeoffs and keep stakeholders in the loop.
WHAT WE'RE LOOKING FOR
- 4+ years of brand or graphic design experience, in-house, at an agency, or a mix of both. We care more about the quality of your work than your title.
- Strong graphic design fundamentals. You have a sharp eye for typography, layout, color, and hierarchy, and your portfolio shows polished work that holds up across sizes and formats.
- Experience contributing to concepts. You can show how you've helped shape an idea, not just execute one: the sketches, the explorations, and how your thinking moved the work forward.
- Campaign and launch work. You've designed assets for campaigns or product launches across digital, social, and print, and you know how to keep an idea consistent across many formats.
- Some event or physical design experience. You've designed for print production, signage, booths, or merch, and you understand what it takes to get files ready for the real world.
- Comfort working within a brand system. You can work fluently inside an established identity and know when to stretch it thoughtfully.
- Curiosity about developers. You don't need a technical background, but you're interested in how developers think and what kind of brand they trust.
- Ownership and reliability. You manage your own projects, hit deadlines, and know when to ask for direction. You take feedback well and use it to make the work better.
- Clear, collaborative communication. You can present your work, explain your choices, and work smoothly with marketing, product, and engineering partners.
NICE-TO-HAVES
- Animation and motion design. You can add motion to brand work, such as animated social posts, logo stings, or simple launch videos. Experience with After Effects, Cavalry, Rive, or Lottie is a plus.
- Interactive design and experiences. You've designed interactive web moments, microsites, or playful experiments that invite people to engage.
- Comfort near code. Some familiarity with HTML, CSS, or prototyping tools that help you test interactive ideas.
- Experience at a developer tools or technical company.
- Illustration or 3D skills that expand what the brand can do in-house.
- Curiosity about AI-assisted design and how new tools can speed up exploration.
- Side projects that show your craft and point of view.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: New York City
Workplace: Hybrid
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
Stepful is seeking a Senior Nursing Learning Program Manager to lead curriculum development and content delivery across existing and new healthcare education programs. This role will combine hands-on clinical nursing experience with expertise in healthcare learning to help Stepful graduate competent, confident, and compassionate practice-ready healthcare workers.
Two particular areas of focus include 1) improving the quality of clinical learning, including virtual and in-person simulation, preceptorships, and supervised practice, and 2) integrating content and learning methodologies that improves graduates’ performance, resilience, and retention in clinical work. The role oversees content-development projects, leads curriculum developers and subject matter experts, strengthens educational quality, and uses evidence and learner data to improve outcomes as Stepful grows.
This hybrid role is based out of our NYC office (in-office T, W, Th) and reports to our VP of Learning.
What you’ll do:
1. Core Learning Responsibilities
- Oversee end-to-end clinical curriculum and content-development projects, from needs assessment and design through development, review, implementation, and revision. Curricula will include both nursing and other healthcare professionals.
- Manage improvements to existing programs and the successful launch of new programs; maintain clear workplans, milestones, deliverables, and stakeholder communications.
- Lead and coordinate curriculum developers and clinical subject matter experts; set priorities, provide feedback, and ensure timely, high-quality work.
- Translate clinical workflows and complex technical content into accurate, practical, accessible learning experiences for adult learners.
2. Cross-Functional Collaboration and Business Growth
- Partner with Operations, Student Success, Product, Engineering, Sales, and Partnerships to align learning content with learner needs, program delivery, and health system requirements.
- Provide clinical and educational expertise for new program development, health system proposals, and expansion opportunities as appropriate.
- Design for efficient development, consistent implementation, and scalable delivery while maintaining the highest educational quality.
3. Educational Quality and Innovation
- Establish and maintain content quality-control processes covering clinical accuracy, currency, assessment alignment, accessibility, and consistency across programs, and work with program and compliance leaders to meet applicable educational, regulatory, accreditation, certification, and health system expectations.
- Use Stepful’s Learning Quality Scorecard, learner engagement, competency, confidence, and completion data, and feedback from learners and educators to find where programs need to improve, then prioritize and put those improvements in place.
- Pilot and evaluate evidence-based learning approaches and delivery methods, including online learning, skills labs, simulation, and blended experiences, and document and share what works so other programs can adopt it.
4. Thought Leadership and Representation
- Contribute clinical and educational expertise to Stepful’s external presentations, webinars, professional forums, and publications as relevant to the role.
- Develop constructive relationships with clinical educators, professional organizations, and health system partners; represent Stepful professionally.
5. Team and Professional Development
- Build a collaborative, accountable team culture; coach curriculum developers and subject matter experts and share practical expertise.
- Promote ongoing professional learning and feedback, and support the development of team members under direct supervision where applicable.
What you’ll bring:
- Hands-on clinical experience as a Registered Nurse (RN) in an inpatient or outpatient setting. Your RN license does not need to be currently active.
- Professional experience developing, delivering, managing, or evaluating education or training in a healthcare delivery setting, such as a hospital, health system, clinic, community health organization, or other care setting.
- 5+ years of experience in program management, curriculum development, instructional design, clinical education, or related learning functions.
- Experience managing end-to-end learning content development and collaborating with clinical subject matter experts.
- Working knowledge of instructional design, adult learning, and online or blended education.
- Strong project leadership, communication, stakeholder management, and analytical skills, with demonstrated use of data to improve learning.
- Adaptability, sound judgment, and ability to execute effectively in a fast-moving organization.
Bonus points if:
- You have or have had an academic appointment.
- You have worked in education technology or developed online/virtual learning programs.
- You have formally managed curriculum developers, instructional designers, or clinical educators.
- You have designed or evaluated skills labs, clinical simulation, or competency-based assessments.
Interview Process:
- Introductory call with Talent Acquisition team member
- Interview with Hiring Manager
- Take-Home Assignment
- Virtual Panel Interview
- On-Site Panel Interview
Benefits and Compensation:
- Meaningful Equity Stake
- Subsidized Medical, Dental, and Vision insurance plan options
- 401(k)
- FSA, HSA and commuter benefits
- Learning stipend
- Open vacation policy, including:
- Guidance of 15 days PTO annually
- Stepful closed the last week of December
- 15 work-from-anywhere days
- 10 public holidays observed for 2026
The target base salary range for this opportunity is $115,000 - $130,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
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In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
ABOUT THE ROLE
Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works.
We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world.
As Staff Brand Designer, you'll set the creative direction for how Render looks, sounds, and shows up. You'll take ideas from a blank page to a shipped campaign, build the visual system that holds it all together, and raise the craft bar for everyone who touches the brand. This is a senior IC role with real scope: you'll own work end to end, shape brand strategy alongside marketing leadership, and lead by example through the quality of what you make.
What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That means ideas with real substance, design with genuine craft, and a voice that respects how engineers think.
You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love building ideas from scratch, can move between big concepts and pixel-level detail in the same day, and want your work to define how a generation of developers sees Render.
WHAT YOU'LL DO
- Set the creative direction for Render's brand. Define and evolve how Render looks and feels across every touchpoint: website, launches, social, ads, swag, events, and beyond. You'll hold the vision and make sure every expression of the brand feels like it came from the same confident, thoughtful place.
- Lead concept development from blank page to big idea. You'll generate, pressure-test, and sell creative concepts that are smart, specific, and unmistakably Render. You know how to explore widely, narrow fast, and articulate why an idea works, not just how it looks.
- Own campaigns end to end. From brand moments to product launches to integrated campaigns, you'll shape the creative platform, design the key visuals, and extend them across channels and formats. You'll partner with marketing on goals and messaging, then bring the idea to life with craft and consistency.
- Bring the brand to life in physical space. Design event experiences for conferences, meetups, booths, and Render-hosted gatherings, from environmental graphics and signage to merch and print. You'll make Render the booth developers go out of their way to visit.
- Push graphic design craft to its highest level. Typography, layout, color, illustration, iconography, and art direction are your core tools. You'll produce work that other designers study, and you'll sweat the details that make it feel inevitable.
- Build and steward the brand system. Evolve our visual identity, guidelines, templates, and asset libraries so that the brand scales with the company. You'll make it easy for others to do great on-brand work without you in the room.
- Art direct and collaborate with outside partners. When the work calls for it, you'll brief and direct illustrators, photographers, motion studios, and agencies, keeping the output sharp and true to the brand.
- Raise the bar across the team. As a Staff designer, you'll lead through your work and your feedback. You'll mentor other designers, contribute a strong point of view in weekly critiques, and help define what great brand work means at Render.
- Partner across the company. Brand lives at the intersection of marketing, product, engineering, and leadership. You'll communicate clearly, align stakeholders around creative direction, and make the case for bold, considered work inside business conversations.
WHAT WE'RE LOOKING FOR
- 10+ years of brand and graphic design experience, including time leading creative direction for a brand, campaign, or major launch. We care more about the impact and quality of your work than your title, but you've operated at a senior level and set the direction others follow.
- World-class graphic design craft. You have a deep command of typography, layout, color, and composition, and an eye for detail that borders on obsessive. Your portfolio shows work that other designers admire and that holds up at every scale, from a social tile to a 20-foot banner.
- A track record of concept development. You can show the thinking behind the work: how you got from a brief to an idea, the directions you explored, and why the final concept was the right one. You're as strong with ideas as you are with execution.
- Campaign experience across channels. You've led integrated campaigns from creative platform to final assets, across digital, social, out-of-home, print, and video. You know how to build an idea that flexes across formats without losing its spine.
- Event and physical brand experience. You've designed for real-world spaces, such as conference booths, environmental graphics, signage, print, or merch, and you understand how brand translates when people can walk around it.
- Brand systems thinking. You've built or evolved a visual identity and know how to create guidelines, templates, and tools that let a brand scale without getting diluted.
- A genuine interest in developer culture. You don't need to write code, but you're curious about how developers think, what they respect, and what makes them roll their eyes. Experience designing for a technical audience is a strong plus.
- Strong creative judgment and the ability to prioritize. You know when to go big and when to ship something simple and sharp. You can balance a long-term brand vision with the realities of a fast-moving company.
- Clear, persuasive communication. You can present and defend creative work to leadership, give and receive candid feedback, and collaborate generously with marketing, product, and engineering partners.
NICE-TO-HAVES
- Animation and motion design. You can bring a brand to life in motion, whether that's animated logos, launch videos, social motion, or kinetic type. Experience with tools like After Effects, Cavalry, Rive, or Lottie is a plus.
- Interactive design and experiences. You've designed interactive web moments, launch microsites, playful experiments, or installations that invite people to engage rather than just look.
- Comfort near code. Familiarity with HTML, CSS, WebGL, creative coding, or prototyping tools that help you build and test interactive ideas yourself.
- Experience at a developer tools, infrastructure, or technical company. You've seen what resonates with engineers and what falls flat.
- Illustration or 3D skills that expand what the brand can do in-house.
- Curiosity about AI-assisted design and how new tools can speed up exploration without lowering the bar.
- Writing, talks, or side projects that show your craft and point of view.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, People Experience, Americas
San Mateo, CA
| Hybrid
-
2 days per week in our San Mateo office
Role Summary:
Sony Interactive Entertainment (PlayStation) is seeking a strategic, operationally strong, and people-centered
Senior Director, People Experience, Americas
to lead our regional People Experience (PX) organization, supporting approximately 7,000 employees across engineering, product, studios, and corporate functions.
This leader will oversee a broad portfolio of employee-facing HR services, including HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition programs, and HR service transformation. Working closely with HR Business Partners, Centers of Excellence, Legal, HR Technology, and global PX leaders, they will translate people strategy into scalable, well-governed execution and a consistent employee experience.
The ideal candidate combines
strategic vision with hands-on operational leadership, bringing the ability to lead complex transformation while maintaining service excellence and business continuity. They will build on an established foundation, strengthen operational effectiveness, and guide teams through evolving business needs, technologies, and ways of working.
Success requires a collaborative and thoughtful leadership style, sound judgment, commercial awareness, and the ability to influence across a global, highly matrixed organization. This leader will bring curiosity, humility, and a listen-and-learn mindset, balanced with the confidence to challenge constructively, make informed recommendations, and align stakeholders around shared priorities.
What You'll Be Doing:
Lead the Americas People Experience organization, setting regional strategy, operational priorities, and service standards aligned with global People & Places objectives while building on existing strengths and driving continued transformation.
Lead and develop a multidisciplinary organization spanning HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition, and employee-facing HR services.
Partner with HR Business Partners and senior business leaders to translate workforce, talent, organizational design, and change priorities into coordinated implementation plans and effective operational delivery.
Oversee employee lifecycle services and complex workforce activities, including organizational changes, acquisitions and integrations, restructures, role eliminations, and workforce transitions, ensuring thoughtful execution and a consistent employee experience.
Provide senior governance for Employee Relations operations, including case management, escalation, documentation, risk identification, and partnership with Legal, Compliance, and HR Business Partners.
Oversee Americas Payroll and regional HR compliance, ensuring effective operational controls, regulatory alignment, risk management, audit readiness, and service continuity across multiple jurisdictions.
Drive modernization and transformation of HR service delivery, leveraging Workday, ServiceNow, analytics, automation, and responsible AI to simplify processes, strengthen self-service capabilities, and improve the employee and manager experience.
Establish clear service standards, KPIs, dashboards, and governance practices to measure operational performance, service quality, employee experience, risk, and team capacity, using insights to drive continuous improvement.
Lead cross-functional transformation initiatives that simplify fragmented processes, clarify decision rights and accountability, strengthen documentation, and establish scalable, consistent practices across regions.
Build strong partnerships with global PX leaders, HR Business Partners, Centers of Excellence, HR Technology, Finance, and Legal to operationalize people programs and align regional delivery with global priorities.
Serve as a trusted adviser and escalation point for senior People leadership, navigating complex and sensitive matters, influencing decisions, and balancing employee experience, business needs, and organizational risk.
Build and develop a high-performing leadership team, fostering accountability, collaboration, inclusion, succession planning, and the ability to navigate change with confidence and resilience.
Manage regional budgets, vendors, workforce plans, and resource allocation to ensure effective, sustainable, and well-controlled service delivery.
Represent the Americas in global People Experience forums and initiatives, influencing enterprise standards while ensuring regional requirements, local-market needs, and employee impacts are understood and addressed.
What We're Looking For:
15+ years of progressive HR leadership experience, including significant responsibility for People Experience, HR Operations, HR Shared Services, Employee Relations, or HR transformation within a large, complex organization.
Proven experience leading leaders and multidisciplinary HR teams, with accountability for operational performance, talent development, organizational effectiveness, and service delivery.
Demonstrated success operating at the Senior Director level or equivalent, advising executives and influencing across a global, highly matrixed environment.
Deep understanding of HR operating models and the distinct responsibilities of HR Business Partners, People Experience or People Operations, Centers of Excellence, Legal, and HR Technology.
Strong systems thinking, with the ability to navigate dependencies across HR services, technology, processes, and stakeholders while balancing enterprise priorities with regional business needs.
Broad knowledge of U.S. employment practices, HR compliance, employee lifecycle operations, and complex workforce matters, with the judgment to navigate sensitive employee situations and organizational change.
Experience overseeing or governing payroll operations, including controls, compliance, issue management, systems, vendors, and cross-functional dependencies.
Proven success leading complex HR transformation and change initiatives, translating strategy into execution across people, processes, technology, communications, and adoption while maintaining operational stability.
Experience modernizing HR service delivery through Workday, ServiceNow, or comparable HR technology platforms, analytics, automation, and digital employee experiences.
Strong analytical and commercial acumen, with the ability to define meaningful KPIs, evaluate operational performance, identify risks, and translate insights into actionable business decisions.
Exceptional communication, relationship-building, and executive influencing skills, with the ability to navigate ambiguity, competing priorities, and differing perspectives.
A collaborative, adaptable, and people-centered leadership style, demonstrating curiosity, humility, resilience, sound judgment, and the ability to balance strategic thinking with hands-on execution.
Bachelor's degree or equivalent practical experience.
Additional Experience That Would Be Valuable:
Experience supporting employees across multiple Americas jurisdictions, including Canada and Latin America.
Background in gaming, technology, media, entertainment, or similarly complex, fast-paced industries.
Experience supporting diverse employee populations across engineering, product, creative, and corporate functions.
Experience leading large-scale organizational transformations, mergers, acquisitions, integrations, or workforce restructuring.
Experience with global HR service-delivery models, recognition programs, employee experience initiatives, and cross-regional transformation.
Familiarity with AI-enabled HR solutions, digital employee experiences, and responsible AI adoption.
Advanced HR certification or qualification, such as SPHR, SHRM-SCP, FCIPD, or equivalent.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$273,500
—
$410,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers.
WHAT YOU'LL DO
- Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
- Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
- Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
- Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO
- Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
- Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
- Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar
- Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
- Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
- Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run
MUST-HAVES
- Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required.
- Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution.
- Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them.
- Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is.
- AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it.
- Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner.
- Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working.
- 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch.
NICE-TO-HAVES
- Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed.
- Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base.
- Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms.
- Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture
- High-growth or startup experience (comfort operating in ambiguity and rapid change)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Mid-Market Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business.
That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of mid-market customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its customers.
WHAT YOU'LL DO
1. Own the post-implementation experience for a book of mid-market customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness
2. Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work
3. Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context
4. Build multi-threaded relationships in every account, including finance leadership relationships you own, so the account stays steady through change like a new Controller or CFO
5. Partner with Account Management on QBRs and business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics
6. Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly
7. Run your book on data: monitor usage, CP, and risk signals, prioritize where your time goes, and get ahead of challenges and escalations before they reach renewal
8. Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match
9. Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves
10. Turn what works into repeatable plays, programs, and automations that scale across your book and the team
WHAT YOU'LL NEED
- 5+ years of customer-facing experience in customer success, account management, or consulting, with a proven, consistent track record of retaining customers and exceeding goals
- Experience owning a book of customers past launch and through renewal, with measurable retention, adoption, or satisfaction results; finance or fintech context is a plus but not required
- A customer experience mindset — you get ahead of problems before customers raise them and own escalations through resolution
- AI fluency as a daily habit — you already use AI tools habitually to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks; this is how you work, not something you're exploring
- Ability to communicate Ramp's impact in financial terms — walking a Controller through the value Ramp has delivered and connecting adoption to P&L outcomes
- A data-driven approach to managing a book — you prioritize based on usage, revenue, and risk signals and can spot an at-risk account well before renewal
- Technical and systems acumen to understand how Ramp fits into a customer's finance stack, diagnose what's blocking adoption, and bring in the right technical partner
- A builder mindset — this team is new, and you're energized by shaping the playbooks, programs, and rituals that define how Lifecycle CSMs work while running your own book; you bring structure to ambiguity and iterate quickly
- Strong collaboration and influencing skills across Sales, Account Management, Product, Operations, and other GTM teams
NICE TO HAVES
1. Experience with a consumption-based product where value is measured in usage or spend, not seats
2. Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows
3. Demonstrated commercial impact — retention, adoption, or renewal outcomes with specific metrics attached
4. Background at an AI-first or AI transformation company where rethinking workflows around AI was part of the product or culture
5. High-growth or startup experience with comfort operating in ambiguity and rapid change
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
seniorSingapore; Experience working with globally distributed engineering teams across multiple time zones
Singapore; Experience working with globally distributed engineering teams across multiple time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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