Location: New York City (Soho)
Workplace: OnSite
🌊 ABOUT SAILOR HEALTH
America is undergoing one of the largest demographic shifts in its history as the Baby Boomer generation enters its later years. This shift will put unprecedented pressure on Medicare, which already spends more than $1 trillion each year caring for older adults. Yet the healthcare system is built backwards: reactive instead of preventative, measuring years of life instead of the quality of them.
Sailor Health https://www.sailorhealth.com/careers/corporate is building a new care model for aging. We combine behavioral health, healthcare advocacy, wellness classes, and AI care agents into one virtual platform designed for older adults. AI coaches help patients navigate their health between visits, while AI copilots give providers the tools to deliver higher-quality, better-informed care. We partner with Medicare to make our platform affordable and accessible to older adults nationwide.
Sailor has exceptional product-market fit:
- Exponential growth: We are honored to serve thousands of patients across all 50 states, with strong organic demand helping make Sailor one of the fastest-growing companies in healthcare.
- AI-powered, deeply human care: We harness the power of AI while keeping human connection at the center of care, creating an experience that feels personal, continuous, and deeply human.
- Talent-dense team: We are a 25-person team in our NYC office and are backed by the founders of Ramp, Nourish, Headway, Charlie Health, and Spring Health.
Learn more about us here: https://www.sailorhealth.com/careers/corporate
⭐ ABOUT THE ROLE
Location: New York City (Soho), in office, 5 days a week.
We are looking for a relentless problem-solver to join Sailor Health as our Provider Operations & Strategy Lead. This person will build the operations and infrastructure that give every clinician who calls Sailor home an exceptional experience.
At Sailor, we are reimagining what it means to age in America by delivering exceptional geriatric care – and that starts with setting our clinicians up for success. That commitment runs deep: when we started the company, our co-founders brought geriatric clinicians out of retirement and personally taught them how to use Zoom.
The right person for this role brings that same range. You'll enjoy getting to know our providers and understanding their pain points as much as spending afternoons building AI-native operational systems with our engineering team – and you'll value long-term strategy as much as solving the problem in front of a provider today. It's a role with real ownership and visibility, close to a clinical team that's growing fast and a leadership group that sees provider operations as a core part of the business.
You'll report directly to one of our co-founders and work alongside our Clinical Director and Provider Growth Lead. You'll also coach the exceptional team currently running provider support.
💻 YOUR KEY RESPONSIBILITIES
- Represent the voice of the provider across the company: Be the voice of real provider pain points in rooms with product, engineering, and clinical.
- Manage day-to-day operations of our clinical team: Be the person responsible for ensuring provider operations run smoothly: supporting support escalations, work with clinical quality leads to enable exceptional care, and create the right systems and protocols meant for scale.
- Build support into an operating system: Take the function from an inbox to a scalable infrastructure so Sailor can absorb 10x provider volume scalably. You’ll build AI support agents with our engineers and own the support product.
- Write and enforce operational policies: Draft and roll out the policies that govern provider operations: payroll, holidays, patient no-shows…
- Deliver hard conversations directly: Own provider churn-risk and consequential conversations with providers. Communicate clearly and without ambiguity, while reading the room. Providers should leave the conversation understanding exactly where they stand.
- Close the provider feedback loop: Collect NPS and provider feedback, diagnose the real drivers, and push fixes into onboarding, clinical, and growth.
- Coach and manage the provider support team: Improve ticket quality, tone, and resolution speed through direct coaching, and build systems that enable this at 10x scale.
✅ WHAT WE’RE LOOKING FOR
This is a high-ownership role for a builder who wants to get in early and shape something from scratch. The pace is high; people who thrive here move fast, take initiative, and get energized by dynamism and ambiguity.
- 3+ years of experience, with at least one of: prior ops or product role at a fast-growing startup; consulting or finance experience. Demonstrated track record of exceptional achievement in at least one dimension.
- Thrives in ambiguity — and structures it. Doesn't freeze without a playbook. Pattern-matches across situations and builds repeatable systems from messy problem spaces.
- Meticulously organized: Most likely praised by your teachers or peers about your to-do lists and organizational skills. You stay on top of time-sensitive tasks and attack projects proactively.
- Direct, high-stakes communicator. Can deliver hard messages clearly to external stakeholders — providers who can churn — without burying the point to protect the relationship, or blowing it up by being tone-deaf.
- People management instinct. You know how to improve someone else's output without owning it for them. You coach to the actual gap, not around it.
- AI operator. You build systems on Claude or ChatGPT to move faster and do more with less – either in your work or personal life.
- You take work personally. The clinician experience and the patient experience are directly connected. You feel that.
OUR OFFER TO YOU
- 💰 Top quartile salary and equity
- 🩺 Comprehensive benefits, including medical, dental & vision insurance
- 🌴 Flexible PTO and sick days
- 🍱 Lunch and dinner in our beautiful Soho office covered by Sailor
- 🎤 Team building events
- 🕺🏻 Friendliest and most dynamic team culture
- ✚✚ Additional: One Medical Membership for US employees, HSA, Talkspace, HealthAdvocate, Teledoc Health
OUR VALUES
1. 💙 Make your Grandparents Proud: Remember why you’re here and build the standard of care you wish your grandparents received.
2. 💡 Best Ideas Win: We strip problems down to first principles and challenge each other – but once a decision is made, we row as one.
3. ⚡️Go Fast and Far: We have a burning sense of urgency AND we go the extra mile.
4. 🥇 Do What It Takes To Be #1: We obsess over excellence and challenge ourselves and each other to actualize our best selves.
5. ⛵ Happy Crew: A miserable crew rows slow. A happy crew rows fast. Fun is a performance metric.
Location: London, United Kingdom
Workplace: fully
About the Client
Our client is one of the leading crypto companies in Europe, offering a full ecosystem of crypto-financial services to businesses worldwide. Their offering crypto processing, B2B crypto wallets, and a SaaS solution, powering hundreds of millions of euros in transactions each month for clients across travel, iGaming, e-commerce, and digital entertainment. The company operates under regulatory licensing and adheres to strict AML/KYC standards, and is recognised as a leading player in the European crypto payments space, serving hundreds of businesses worldwide.
Role Overview
As the Chief Operating Officer, you will play a pivotal role in enhancing business efficiency and driving growth. This is a unique opportunity to impact the company's strategic direction by improving processes and fostering collaboration across multiple departments. Your work will directly contribute to entering new markets and launching new products, ensuring rapid value delivery to customers.
Key Responsibilities
Improve business efficiency and help departments achieve greater results with existing resources.
Analyze processes, structure, and distribution of responsibilities to identify systemic constraints to growth.
Build effective collaboration between Product, Technology, Operations, Commercial, Finance, Legal, and Compliance departments.
Translate the CEO's strategic goals into concrete programs, tasks, metrics, and areas of accountability.
Take ownership of, or act as the lead facilitator for, major cross-functional initiatives.
Ensure execution of projects related to entering new markets, licensing, product launches, and changes to the operating model.
Develop a KPI system and performance management framework for departments.
Increase the speed of decision-making and value delivery to customers.
Manage functional leaders, strengthen teams, and promptly resolve organizational blockers.
Participate in strategic planning and defining the company's future structure.
Requirements
At least 5 years of experience in Fintech, Payments, or other regulated financial services.
Experience in Crypto is a plus but not required.
Experience working in a fast-growing or transforming business.
Experience managing multiple functions and teams around 30+ people.
Experience at a company with 500 to 1,000 employees is preferred, bringing mature scaling practices.
Proven track record of improving operational efficiency and performance.
Experience delivering major initiatives spanning multiple departments.
Understanding of P&L, unit economics, cost management, and how operations impact business results.
Experience building processes in a multi-market, multi-license, or multi-entity environment is a significant advantage.
Languages: English
Experience in fintech
Key Soft Skills
Mature, independent, and hands-on leadership with a strong inner core.
Ability to demand results and make difficult decisions while building trust-based relationships.
Seen as a partner by functional leaders, not as an additional layer of control.
Strong problem-solving skills and business acumen.
Excellent communication and collaboration skills.
What We Offer
Competitive salary aligned with experience and bonus system
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Lisbon, Portugal
Workplace: fully
We are looking for an experienced COO to join an established international crypto company with around 500 employees.
This is an operational leadership role for someone with deep expertise in blockchain products and technology-driven businesses. The COO will lead operational teams, improve organisational effectiveness and help the company scale without continuously increasing headcount.
The role requires a strong understanding of how blockchain products, infrastructure and technical teams operate. The successful candidate will connect Product, Engineering and Operations, lead complex cross-functional initiatives and help build stronger blockchain expertise across the organisation.
Key responsibilities
Lead Product Operations, Revenue Operations, Operational Excellence, Support and strategic initiatives.
Improve structures, ownership, KPIs and team performance.
Translate product and technology decisions into scalable operational processes.
Work closely with Product and Engineering on automation, efficiency and customer experience.
Develop strong leaders and build blockchain knowledge across operational teams.
Turn strategic priorities into clear projects and measurable business results.
Candidate profile
Senior operations leadership experience in a blockchain-native, crypto-product or digital-assets company.
Strong practical knowledge of blockchain products, infrastructure and transaction flows.
Experience managing several teams, ideally with a total scope of 50+ people.
Proven ability to improve efficiency, execution and business performance.
Experience leading projects across Product, Engineering, Operations and Commercial teams.
Strong commercial judgement and the ability to connect product decisions with customer value and revenue.
Able to explain complex blockchain concepts clearly and develop expertise within teams.
What We Offer
Competitive salary aligned with experience and bonus system
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Lisbon, Portugal
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Location: Scottsdale, United States
A celebrated, boutique five-star luxury hotel in the southeastern United States is seeking a Director of Operations to serve as its second-in-command. This is a rare opportunity to join a boutique, entrepreneurial environment where you'll have real influence over strategy, culture, and guest experience, without the layers of bureaucracy found at big-box or large corporate-backed hotels.
Reporting directly to the Managing Director, the Director of Operations will oversee all day-to-day operations across Rooms, Food & Beverage, and Culinary, with dotted-line alignment across every other operational function. This is a hands-on leadership role: you'll need to be both a strategist and a doer.
Key Responsibilities
Provide strategic and day-to-day leadership across all hotel operations, ensuring every guest touchpoint reflects five-star, luxury standards
Personally engage with VIP guests, owners, and strategic partners as needed
Champion a culture of exceptional hospitality, accountability, and continuous improvement
Partner with culinary and restaurant leadership to elevate dining experiences
Recruit, mentor, and develop a high-performing leadership team, building succession pipelines
Manage operational budgets, labor plans, and departmental financial performance
Partner with Finance and Revenue Management to drive profitability and forecasting accuracy
Oversee cleanliness, preventive maintenance, safety, and regulatory compliance standards
Evaluate capital improvement opportunities and support long-range strategic planning
Monitor guest feedback and ensure service recovery processes resolve challenges effectively
Requirements
Bachelor's degree in Hospitality Management, Business Administration, or a related field
10+ years of progressive leadership experience in luxury hospitality, including executive-level operational responsibility
Prior experience as a Director of Operations, Hotel Manager, Executive Assistant Manager, or equivalent role within a Forbes Five-Star, AAA Five-Diamond, or comparable luxury property
Demonstrated success leading Rooms, Food & Beverage, and Culinary operations together
Strong financial acumen, including budgeting, forecasting, labor planning, and operational analytics
Proven ability to lead in a boutique, independent, or entrepreneurial environment
Exceptional communication, coaching, and relationship-building skills
Preferred Qualifications
Background at a luxury independent or boutique properties
Experience with hotel-specific systems
A track record of building and mentoring succession-ready leadership teams
Benefits
Base salary: $150,000–$165,000, commensurate with experience
Performance based bonus
401(k) with employer match
Medical, dental, and vision coverage, plus voluntary health plans
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
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Location: Brownsburg, Indiana
Lumos is looking for a full-time
Supervisor – Service Operations
! If you’re experienced as a leader in telecom service operations who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!
The
Supervisor – Service Operations
leads employees and contractors that ensure our customers have a professional experience when we’re onsite installing service or troubleshooting, all supported by the Manager – Service Operations and wider leadership team.
Why Lumos:
Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve.
Here, you'll find more than a job, you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.
What You'll Do:
Supervises teams in the achievement of service and quality objectives, maintains alignment with budgets and SLAs, and creates and present reports about service metrics, embodying Lumos’s servant leadership model.
Demonstrates leadership and vision managing people, major projects, and initiatives.
Provides direction to managers and supervisors in areas of quality assurance, safety, productivity monitoring, training, and budget & SLA adherence.
Performs proactive and reactive field visits: assessing customer service with site visits to customers to obtain their feedback on their experience with tech installation or repair, perform compliance reviews of vendor-provided services, and coordinate appropriate installation and repair activities.
Performs administrative duties including management of employee timesheets and contractor invoicing, differentiating between capital and operational expenses, installation and repair calendar scheduling, approving invoices, and supporting invoice audits.
Ensures teams follow service and safety standards as required by State Corporation Commission, industry & manufacturer guidelines, OSHA, National Electric Safety Code, Departments of Transportation, and local building codes covering our multi-state network.
Responsible for managing the overall operational and daily activities of the department: planning and implementing systems that support the work and fulfill the mission and goals of the department efficiently and effectively.
Supports Manager in budget adherence as well as multiple service quality standards including Troubles/100 Lines, Repeat Troubles, Drop Wire Troubles, Inside Wire Troubles and certain levels of complaints.
Works with day-to-day fiduciary functions to ensure effective expense measures are in place.
Ensures operational efficiencies along with accountability and adherence to departmental policies and procedures for his/her team.
Establishes performance measures, goals, objectives, and priorities for team.
Evaluates employee work performance; identifies appropriate training and counseling opportunities when needed in partnership with leadership and HR team.
Evaluates and recommends changes and improvements to management regarding departmental policies, procedures, and issues to improve productivity and efficiencies.
Performs other duties as assigned including departmental and cross-functional projects.
What You'll Bring:
Exceptional customer service and interpersonal presence.
Solid people leader; open to giving and taking direction, as well collaborative work styles and a commitment to get the job done.
Able to successfully build and maintain relationships within and across teams, demonstrating servant leadership behaviors and project management skills.
Excellent written and verbal communication skills.
Possesses strong time management and organizational skills.
Maintains flexibility and grace under pressure in a fast-paced, ever-changing environment – managing multiple projects and priorities simultaneously, approaching others in a tactful manner, accepting responsibility for own actions, and following through on commitments.
Demonstrates self-motivation and team player attributes with a positive, collaborative management approach and attitude.
What Makes You a Great Fit:
6+ years’ Service Operations experience in telecommunications required.
High school diploma or equivalent required; Bachelor’s degree preferred.
Able to travel to various worksites or service locations as the job requires.
Proactive, independent, and ability to take initiative to keep on-task and on-target.
Physical Requirements:
Constantly operates computer, keyboard, and related peripherals.
Frequently sedentary.
Near-constant use of sight, speech, hearing, comprehension, and reasoning.
Benefits & Perks:
Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.
We have:
Comprehensive health, dental, and vision coverage.
Competitive compensation packages, including bonus options for eligible positions.
Paid Time Off & Paid Holidays.
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
100% employer-paid life and disability insurance.
Employee Assistance Program (EAP) with access to professional support for life’s challenges.
401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
Wellness program offering education and cash incentives for gym attendance and nutrition programs.
Employee referral bonuses.
Discounts on Lumos Fiber Internet for employees who live in our service areas.
Discounts on T-Mobile wireless service and select features for lines.
Applicant Eligibility Notice:
Applicants must be at least eighteen (18) years of age at the time of application.
At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals
with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
Location: Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia
The Operations Engineer will be responsible for monitoring and controlling the operation of all facility systems and coordinating maintenance-related activities at the Primary Nursery Facility in NEOM. The role will also oversee the delivery of support services, including Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
The Operations Engineer will ensure the safe, efficient, and reliable operation of electro-mechanical systems, monitor service provider performance, ensure compliance with operational KPIs, resolve customer complaints, and continuously identify opportunities to improve facility performance, energy efficiency, and end-user satisfaction.
Key Responsibilities
Supervise and coordinate the daily operation of all MEP and electro-mechanical systems at the Primary Nursery Facility.
Monitor and control equipment including MCCs, pumps, VFDs, fans, instrumentation, emergency generators, AHUs, chillers, and related systems.
Plan operational activities, establish priorities, and coordinate maintenance and project-related works.
Conduct regular inspections and monitor system performance to ensure facility readiness, reliability, and compliance with operational requirements.
Analyze system performance, operating parameters, alarms, and set points, and implement corrective actions and improvement initiatives.
Respond promptly to emergencies, major faults, equipment failures, and operational interruptions.
Support Root Cause Analysis (RCA), incident investigations, commissioning activities, and the implementation of corrective actions.
Manage and monitor contractors and service providers delivering Janitorial, Horticulture, Pest Control, Waste Management, and Office Services.
Ensure customer satisfaction by resolving complaints, high-priority tickets, and recurring operational issues while monitoring service delivery against KPIs.
Requirements
Bachelor’s degree in Electrical, Mechanical, Electro-Mechanical Engineering, or a related field.
4–6 years of experience in Facility Management, Facility Operations, or a similar role.
Proven experience in the operation and monitoring of MEP and electro-mechanical systems.
Good knowledge of facility systems and equipment, including MCCs, pumps, VFDs, generators, AHUs, chillers, fans, and instrumentation.
Ability to read and interpret technical drawings and understand MEP commissioning procedures.
Experience in contractor management, service provider coordination, and KPI monitoring.
Strong knowledge of troubleshooting, problem-solving, Root Cause Analysis (RCA), and corrective action processes.
Good communication, leadership, coordination, analytical, and customer service skills.
Good command of written and spoken English, with the ability to work effectively under pressure and respond to operational emergencies.
Location: Abqaiq, Saudi Arabia
The Associate Storekeeper / Warehouse Operator is responsible for receiving, storing, issuing, and maintaining inventory while ensuring accurate stock records and efficient warehouse operations. The role supports the smooth movement of materials by following established safety, quality, and inventory control procedures.
Key Responsibilities
Receive, inspect, and verify incoming materials against purchase orders and delivery documents.
Store materials in designated locations following warehouse layout and storage standards.
Pick, pack, and issue materials accurately according to approved requests.
Perform inventory transactions in the ERP/WMS system and maintain accurate stock records.
Conduct routine cycle counts and support periodic physical inventory activities.
Monitor stock levels and report shortages, damages, or discrepancies to the supervisor.
Ensure proper labeling, identification, and traceability of inventory.
Load and unload deliveries using appropriate material handling equipment, where authorized.
Maintain warehouse cleanliness, organization, and compliance with 5S standards.
Follow company safety policies and use appropriate personal protective equipment (PPE).
Qualifications
High school diploma or equivalent; a diploma or certification in logistics, warehousing, or supply chain is an advantage.
0 –4 years of experience in warehouse, stores, or inventory operations.
Experience with ERP or Warehouse Management Systems (WMS) is preferred.
Forklift certification is an advantage (where applicable).
Skills & Competencies
Knowledge of warehouse operations and inventory control.
Basic computer proficiency, including Microsoft Office and ERP systems.
Good organizational and time management skills.
Strong attention to detail and accuracy.
Ability to work in a fast-paced environment.
Good communication and teamwork skills.
Location: KOR - Seoul
About Monster Energy:
Forget about blending in. That's not our style. We're the risk takers, the trailblazers, the gamechangers. We're not perfect and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. Our drive is just like our athletes, unrivaled. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become on along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A Day in the Life:
As
Operations Manager
, you will own the end-to-end execution of supply chain operations, driving speed, efficiency, and flawless performance across the network. You will partner closely with co-packers, suppliers, and warehouse teams to keep products moving, inventories optimized, and operations running at full throttle. Working cross-functionally with internal and external stakeholders, you will ensure world-class execution, proactively solve challenges, and continuously raise the bar on operational excellence. You will manage operations within budget targets while relentlessly monitoring, analyzing, and improving supply chain performance to support business growth and deliver results the Monster way.
The Impact You'll Make:
Collaborate with management of new plant setup process and on overall execution of raw material, demand, production planning to meet sales targets in the region.
Assist management of operational requirements for new product launches with co-packer.
Promote the achievement of the overall raw material, demand and production plan goals for the territory, and manage collaborative to distribute the products to the region's markets on time.
Collaborate with custom broker for management of custom operations on time to deliver raw materials on time and bonded warehouse management in line with operational budget.
Identify and develop solutions for gaps in current production and supply network. Identify inefficiencies, implementing solutions, and making decisions that impact multiple areas of the organization.
Determine methods in process improvements for cost refinements across the network. Optimize operational systems, processes, and best practices to improve efficiency and productivity across departments.
Collaborate with procurement to ensure supply chain has best pricing and minimize redundancy. Manage budgets, procurement, inventory, and logistics to ensure effective use of resources
Act jointly with accounting departments and strategy partners to establish product cost of goods.
Who You Are:
Prefer a Bachelor's Degree in the field of --Supply Chain, Engineering, Business & Economics or similar field of study
Additional Experience Desired: More than 5 years of experience in Supply Chain functions, custom operations
Additional Experience Desired: Between 1-3 years of experience in ERP (Enterprise Resource Planning) systems
Computer Skills Desired: SAP experience preferred. Excel, PowerPoint and other Advanced in Microsoft office applications.
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Location: Remote (U.S.)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
Outschool is expanding the ways families can access and use education funding to support their children's learning. We're looking for a Public Funding Operations Manager to ensure the systems, processes, and partner relationships supporting these programs work reliably and efficiently as our business grows.
This hands-on role will initially focus on Education Savings Accounts (ESAs), with opportunities to expand into the Federal Scholarship Tax Credit (FSTC), scholarship-granting organizations (SGOs), and other state and federal education funding programs.
You'll serve as the primary day-to-day operational contact for funding partners, including ESA wallet providers, scholarship-granting organizations, and program administrators. You'll manage the processes supporting transactions, payments, reimbursements, refunds, and reconciliations while coordinating with Product and Engineering to maintain reliable partner integrations.
You'll work closely with our Public Funding Strategy Director and Business Development leadership to support new funding opportunities, operationalize partnerships, and ensure new programs are ready to launch and scale. You'll also collaborate with Finance, Customer Experience, Legal, and Compliance to resolve issues, improve workflows, and deliver a seamless experience for families.
We're looking for a hands-on problem solver who combines operational rigor, technical aptitude, attention to detail, and strong partner relationship skills. You'll be someone who takes ownership of problems, anticipates issues, and continuously looks for ways to make operations more reliable and efficient.
Core Responsibilities:
- Manage funding partner operations: Serve as the primary operational contact for ESA wallet providers, scholarship organizations, state program administrators, and other funding partners. Maintain strong working relationships, coordinate day-to-day activities, and resolve operational issues.
- Support partner onboarding and launches: Work with Business Development and Strategy to coordinate the operational onboarding and activation of new funding partners and programs, ensuring requirements, workflows, and systems are ready.
- Manage transactions and reimbursements: Oversee operational processes for purchases, payments, reimbursements, refunds, cancellations, and reconciliations. Work with Finance and Customer Experience to investigate and resolve discrepancies and exceptions.
- Maintain partner integrations: Coordinate with Product and Engineering to support reliable integrations with wallet providers and funding platforms, troubleshoot technical issues, and help test and implement system improvements.
- Improve operational processes: Identify opportunities to streamline workflows, reduce manual effort, improve accuracy, and scale operations through automation and better tools.
- Ensure operational readiness and compliance: Work with Legal, Compliance, Finance, and Operations to implement partner and program requirements, maintain documented procedures, and support ongoing participation in funding programs.
- Coordinate cross-functional issue resolution: Proactively identify operational risks and work with internal teams and external partners to resolve issues before they materially affect families or program performance.
- Monitor operational performance: Track transaction success rates, refund processing times, reconciliation accuracy, integration reliability, and partner issue resolution. Use performance data to identify recurring problems and drive improvements.
Desired Experience & Skills:
- Experience in operations, partner operations, payments operations, financial operations, or related roles.
- Demonstrated ability to manage complex operational workflows, troubleshoot issues, and improve processes.
- Experience working directly with external partners, vendors, or platform providers on day-to-day operational matters.
- Comfort working with technical systems, integrations, transaction data, and operational reporting.
- Strong organizational skills, attention to detail, and the ability to independently manage competing priorities.
- Ability to collaborate effectively with Product, Engineering, Finance, Customer Experience, and other functional teams.
- Strong communication skills and a practical, service-oriented approach to partner relationships and problem-solving.
- Experience improving operational efficiency through process optimization, automation, or technology.
Other Considerations:
- Familiarity with ESA programs, education funding, scholarship organizations, or wallet providers.
- Experience with payment processing, reimbursements, refunds, financial reconciliations, or transaction operations.
- Experience supporting third-party platform integrations or API-based workflows.
- Experience in online marketplaces, fintech, edtech, or technology-enabled services businesses.
- Familiarity with workflow automation and AI-enabled operational tools.
- Previous experience in startups or high-growth companies.
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: This position is not available in this pay zone
US Tier 2: $130,760 - $145,000
US Tier 3: $124,200 - $138,000
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: Rochester, MN
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
Via has partnered with 100+ cities and public transit agencies around the world to deploy our mobility technology. As the
Safety Operations Manager,
you will oversee driver safety programs, lead in-person and virtual training, and support market operations to ensure our drivers meet the highest standards of safety and service.
What You’ll Do:
Serve as the primary safety lead for the service - conducting post-incident reviews, safety audits, and ride-alongs to ensure compliance with company and regulatory standards.
Monitor trends in safety data and collaborate with central operations to identify opportunities for proactive coaching or process improvements.
Support and occasionally act as the Designated Employer Representative (DER) for DOT compliance, ensuring accurate recordkeeping and timely follow-up on testing or incidents.
Lead root cause analyses for accidents and incidents and develop corrective action plans.
Design, deliver, and continually improve driver training programs - including onboarding, remedial, and refresher sessions - with a strong focus on safety, defensive driving, and passenger assistance.
Provide hands-on instruction in:
Wheelchair Securement & Passenger Sensitivity
Defensive Driving
De-escalation & Customer Interaction
CPR/First Aid & Emergency Procedures
Evaluate driver performance through ride-alongs, skills assessments, and feedback sessions.
Maintain training documentation, certifications, and compliance records.
Conduct regular ride along’s to observe service quality, reinforce training, and coach drivers in real-world conditions.
Serve as a visible leader across markets - fostering a culture of safety, accountability, and support.
Partner with operations, safety, and compliance teams to align local practices with company-wide goals.
Assist in driver scheduling for trainings and ensure operational readiness.
Support reporting and communication between field teams and central operations
Who You Are:
Commercial Driver’s License (CDL) with passenger endorsement required.
3+ years of experience in driver training, operations management, or field supervision, preferably in fixed route and paratransit settings.
Proven ability to coach, motivate, and manage performance among diverse driver teams.
Strong understanding of safety protocols, ADA requirements, and DOT regulations.
Excellent communication and interpersonal skills; able to train and inspire adult learners.
Comfort balancing field work with administrative and compliance tasks.
Proficiency with digital tools (LMS platforms, dashboards, spreadsheets, etc)
Successful completion of a pre-employment physical exam, drug test, criminal background check, and motor vehicle records check is mandatory for employment.
Certifications & Professional Development:
We will support continued professional development and certification renewal, including:
PASS (Passenger Assistance Safety and Sensitivity)
LLLC Defensive Driving
CPR/First Aid
De-escalation Training
Other state- or service-specific certifications as needed.
Compensation and Benefits:
Salary Range: $75,000 - $85,000 / year
Final salary will be determined based on experience, knowledge, and skills.
Comprehensive benefits package, including medical coverage, paid time off, and 401(k) matching.
Opportunities for certification, advancement, and leadership development.
Ready to join the ride?
Via is an equal opportunity employer.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Working Hours: UK
Location: Remote in South Africa
Job Summary
We are looking for a highly organized and proactive Operations & Project Coordinator to serve as the central engine of our property conversion consultancy. In this role, you will bridge the gap between contractors on-site and our leadership team, ensuring that complex UK-based renovation projects remain on schedule and documented to perfection. This is a remote role based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership. You don't need construction experience—we provide a comprehensive six-week training handover—but you must be an expert at managing details and following through until a task is complete.
Key Responsibilities
Manage the administration of our custom site inspection app, auditing AI-drafted reports and finalizing project documentation.
Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data.
Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections.
Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates.
Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates.
Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director.
Requirements
Excellent English communication for frequent professional phone calls with UK clients and companies.
Resident of South Africa with a stable internet connection and the ability to work full UK business hours.
Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
High level of persistence and patience, particularly when dealing with administrative hurdles or external providers.
Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.
Nice-to-Haves
Previous experience in property, construction, or lettings.
Familiarity with UK administrative processes or utility company structures.
Experience in a remote operations role supporting a UK-based business.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Working Hours: UK
Location: Remote in South Africa
Job Summary
We’re looking for a highly organised and proactive Operations & Project Coordinator to support the day-to-day delivery of our property conversion projects. You’ll act as the key link between on-site contractors and the leadership team, ensuring complex UK renovation projects stay on schedule and are accurately documented.
This is a remote position based in South Africa, working UK business hours. It’s ideal for someone who excels at managing processes, communicating clearly, taking ownership, and following tasks through to completion. Construction experience is not required, as you’ll receive a comprehensive six-week training handover. What matters most is your attention to detail, reliability, and ability to keep multiple projects moving forward.
Key Responsibilities
Manage our custom site inspection app, reviewing AI-generated reports and finalising accurate project documentation.
Coordinate active property conversion projects by following up with contractors for progress updates, photographic evidence, and essential project information.
Serve as the main point of contact for UK utility and energy providers, managing complex processes and lengthy hold times to arrange meter relocations and new connections.
Communicate with clients via WhatsApp and email to obtain approvals, gather required information, and provide regular project updates.
Maintain key project records, including valuation sheets, invoices, schedules of work, and other documentation using established templates.
Become an expert in the company’s internal knowledge base, using it to resolve issues independently before escalating them to the Director.
Requirements
Excellent English communication for frequent professional phone calls with UK clients and companies.
Resident of South Africa with a stable internet connection and the ability to work full UK business hours.
Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
High level of persistence and patience, particularly when dealing with administrative hurdles or external providers.
Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.
Nice-to-Haves
Previous experience in property, construction, or lettings.
Familiarity with UK administrative processes or utility company structures.
Experience in a remote operations role supporting a UK-based business.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Turkey; Italy; Spain; Tunisia; Hungary; Poland
We are growing! We are currently looking for a
German Speaker Operations & Community Associate on a Freelance base
*
Fresh graduates are welcome to apply
Who we are
Founded in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
What you will be doing
You will join a dynamic and fast-paced environment and work closely with our teams based worldwide. For this role, you will be responsible for the entire mission execution cycle of the Company’s designated area, handling fieldworks, pilots and more. The goal is the successful, timely and cost-effective execution of the local projects. Your daily tasks will involve:
Recruit, train and certify a sufficient and adequate number of active Evaluators from our internal database for specific proojects (by emails/phone calls)
Manage the timely assignment and execution of the missions as per company standards, specific client requirements and project schedule/deadline.
Coordinate and report project status to the Operations Manager or the Operations Team Lead.
Requirements
What you will bring along
This role requires
strong interest and experience in project coordination and community management
. You should also have the below:
Excellent communication skills.
Microsoft Office skills required.
Excellent abilities in organizing and coordinating project activities.
Positive and outgoing personality.
Being resourceful, proactive, and having a problem-solving mindset.
Ability to work independently, demonstrating self-motivation in managing tasks and projects
Time management and planning/scheduling.
Interpersonal skills- strong Customer-service orientation.
Knowledge of the luxury industry is a plus.
Fluency in English and German required.
If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.
To know more about us, please visit our website:
https://www.cxg.com
Location: Canada Wide - Excluding Quebec; Texas - Remote; Colorado - Remote; Florida - Remote; Utah - Remote; Washington - Remote; USA; North Carolina - Remote; Georgia - Remote
Workplace: Remote
- Location: This role can be based anywhere in Canada (excluding Quebec) as a fully remote position. For candidates located in the Vancouver, BC Lower Mainland, there is flexibility to work remote, hybrid, or onsite at our Surrey headquarters. This role is also open to candidates in the USA as a fully remote position.
- Please note that employment is contingent upon the successful completion of reference checks and background checks.
Safe Software is looking for a VP, Revenue Operations to join our Revenue Operations team. As VP, Revenue Operations, you will design and enforce the operating model our entire go-to-market organization runs on, reporting directly to the Chief Revenue Officer and presenting regularly to the board. This is a builder’s mandate: the CRM isn’t fully configured, the forecasting process is mostly informal, the Rules of Engagement are still being written, and the AI tooling stack is unevaluated. You’re not fixing a broken system — you’re building the one Safe’s revenue org will run on for years. We have an immediate opening and are excited to find the right candidate to join our team.
ABOUT THE TEAM
As a part of the Revenue Operations team, you’ll build and lead a function that’s still taking shape — RevOps analysts, a Sales Enablement team, and a broader GTM Enablement capability, five to seven hires in total. Safe builds FME, the only All-Data, Any-AI Enterprise Integration Platform, trusted by 25,000+ enterprise customers in 125+ countries to bring their data to life. Profitable, growing, and scaling toward $250M ARR with a clear path to $700M, Safe is building a multi-motion revenue engine — direct field, inbound and outbound BDR, partner channel, EMEA, and Canada — and it needs a single operating authority to keep those motions from colliding. That’s this role. You’ll report to the CRO and work daily with VP Sales East, VP Sales West, and the EMEA leader, each of whom has strong opinions and moves fast.
WHAT YOU’LL BE DOING
As VP, Revenue Operations, you will operate at all altitudes — one week presenting forecast accuracy to the board, the next telling a VP Sales their deal doesn’t meet the bar to advance stage, regardless of how the conversation started. Both are the job.
RULES OF ENGAGEMENT — OWNERSHIP & ACCOUNTABILITY
- Write the rules everyone will actually operate inside. Safe is building a multi-motion revenue engine — direct field, inbound BDR, outbound BDR, partner channel, EMEA, Canada — and without clearly defined and enforced Rules of Engagement, those motions conflict, accounts get double-touched, partners get burned, and trust between functions collapses. You write it, socialize it across every stakeholder (including strong-willed VP Sales leaders who will push back), get it approved by the CRO, and enforce it through process design and CRM configuration.
- Define territory and account ownership. Who owns what account, what happens at renewal, how partner and direct conflict is resolved, and what triggers an escalation to the CRO.
- Set lead routing and BDR handoff standards. How inbound and outbound leads are qualified, assigned, accepted, and rejected, with SLA definitions for each stage and accountability for every gate.
- Design the partner co-sell and channel conflict policy. Clear rules for when the partner leads, when direct leads, and how sourcing credit is allocated, reviewed and agreed with the Partner Leader and EMEA Leader at launch.
- Hold the qualification gates. Define MEDDPICC field requirements by stage, what must be true before a deal advances, and what RevOps will kick back regardless of who is asking.
GTM ENABLEMENT
- Close the ramp gap. At Safe’s current hiring pace across AEs, BDRs, SEs, CSMs, and partners, the difference between a 30-day ramp and a 90-day ramp is a material revenue number — this role owns closing that gap.
- Build the function, not just the content. The Sales Enablement team reports directly into this role. You’ll build it, hire against a capability scorecard, and hold the team accountable to ramp and productivity outcomes, not just content creation.
- Design role-based onboarding. Structured, milestone-gated onboarding tracks for every GTM role — AE, BDR, SE, CSM, and partner — with clear ready-to-carry-quota certification criteria and a defined ramp timeline per role.
- Own the sales methodology and playbook. The single source of truth for how Safe sells — pitch structure, discovery framework, objection handling, competitive positioning, and deal execution standards — updated quarterly with input from the field and calibrated against win/loss data.
- Turn Gong data into a coaching loop. Use Gong and other tooling to create a systematic feedback loop from deal recordings and call reviews to enablement content updates, so the playbook reflects what actually wins, not what the last training deck said.
REVENUE ARCHITECTURE & AI-NATIVE GTM STACK
- Give the CRO one version of the truth. Build the weekly, monthly, and quarterly forecasting process — call accuracy, coverage ratios, deal velocity — so the CRO walks into every board meeting with zero surprises.
- Own the numbers that matter. Pipeline model, funnel metrics, win-rate analytics, rep productivity, CAC payback, and NRR by segment and vertical, owned by you, trusted by the board.
- Evaluate and integrate the AI-native GTM stack. CRM (HubSpot), conversation intelligence (Gong), outbound automation, intent data, and agentic AI workflows — owning use-case prioritization, adoption, and value realization across the revenue org. AI architecture, security review, and governance decisions are made in partnership with IT and Engineering.
- Enforce data governance with teeth. Own the data model in CRM, ensuring field hygiene, account hierarchy, and MEDDPICC field consistency across every pod, globally.
EXECUTIVE LEADERSHIP & CROSS-FUNCTIONAL AUTHORITY
- Earn credibility through data, not hierarchy. Working with high-performing, highly opinionated VP Sales leaders is a feature of this role, not a bug — you’ll push back on a VP Sales who wants to move a deal to the wrong stage, enforce an ROE that a regional leader finds inconvenient, and do it in a way that preserves the relationship.
- Present to the board and hold up under questioning. You’ll present pipeline health, forecast accuracy, and GTM efficiency metrics directly to Safe’s board — output that’s clear, accurate, and defensible, from someone who can handle hard questions from investors without flinching.
- Own the cross-functional cadence. Finance, Marketing, CS, Product, and Legal all have legitimate interests in how the GTM org operates — you mediate those interests and own the QBRs, planning cycles, and headcount models that keep the org moving in the same direction.
LEADERSHIP & IMPACT
This is single-threaded ownership of the operating system, not a shared function. You set the Rules of Engagement, own the forecasting methodology, and hold budget and vendor authority over the RevOps and Enablement tooling stack. When a VP Sales and the model disagree, the model doesn’t move without your sign-off — and you carry that authority directly to the CRO and, on a regular cadence, to the board.
- The board stops asking why the number moved. Forecast accuracy becomes predictable enough that variance is the exception the CRO has to explain, not the norm.
- The rules hold under pressure. Rules of Engagement survive contact with a strong-willed VP Sales who wants an exception — and when they don’t, that’s a deliberate call you made, not a gap they found.
- RevOps becomes a real team. What starts as a single-person mandate becomes a functioning function of RevOps, Enablement, and analytics talent that other departments route through by default.
- GTM tooling delivers measurable outcomes. AI and automation investments are evaluated against clear success criteria — rep productivity, pipeline data quality, forecast accuracy, and adoption rates — before scaling. Pilots that don't meet the bar are discontinued; those that do are operationalized.
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.
Required skills:
- 10–15+ years in Revenue Operations, Sales Operations, or GTM Strategy at a scaling B2B SaaS company, at VP or Senior Director level with direct board-level exposure
- Experience building and enforcing a Rules of Engagement framework across multiple GTM motions, including the hard conversations with sales leaders who push back
- A track record presenting pipeline health, forecast, and GTM efficiency metrics directly to a board or equivalent investor group
- Experience holding strong field sales leaders accountable through data and rigor rather than hierarchy
- People leadership experience — hiring, developing, and holding accountable a multi-functional team spanning RevOps analysts and sales enablement
- Ownership of the full RevOps stack — CRM architecture, forecasting model, territory design, quota mechanics, and tooling evaluation
- Strong analytical range: comfortable building a bottoms-up coverage model, explaining CAC payback to a CFO, and translating rep-level data into a board-ready narrative
- Hands-on experience evaluating, piloting, or deploying agentic workflows or AI-assisted tooling in a live GTM environment — including the ability to assess feasibility, data readiness, and security requirements before committing to production
- Deep HubSpot or Salesforce architecture experience, including data model and process enforcement design
- Effective communication skills
Desired skills / Bonus points:
- Background in data, infrastructure, or integration software
- Experience with MCP, Salesforce Agentforce, Clay, or similar agentic GTM infrastructure at production scale
- Experience navigating a PE-backed or founder-owned growth inflection from $100M to $250M+
- Familiarity with partner channel economics and co-sell Rules of Engagement design
- Experience building a RevOps function from solo operator to a team of 3–5
- A Bachelor’s degree in a related field, or equivalent combination of education and experience
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: Prescott, Phoenix AZ
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Field Manager
on Via’s Operations team, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.
**Willing to travel to Prescott 2-3 days a week.**
What You’ll Do:
Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.
Who You Are:
Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
Mission driven, motivated by expanding access to transportation and improving how communities move.
Based in Prescott, AZ ready to be onsite 3-4 days a week.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $63,000 - $72,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
Payment Operations is a critical pillar of delivering a best-in-class banking experience for our customers. As a core member of this growing team, you’ll help scale Column’s payment operations function—from developing robust internal processes to providing white-glove support for payment-related customer requests. You’ll be directly responsible for investigating and resolving issues across ACH, wires, checks, international payments, Real Time Payments “RTP”, and FedNow, while partnering with internal teams and other financial institutions to ensure timely and accurate resolution.
This is a high-impact, cross-functional role with the opportunity to influence how we build a modern operations function from the ground up. Success in this role looks like using technical prowess to create scalable systems, continuously improving efficiency and service quality, and becoming a subject matter expert in Column’s payment rails and infrastructure.
This role reports to the Head of Solutions Engineering and is based in our Presidio office in San Francisco (3+ days/week in-person).
What you’ll do
- Design and implement systems to optimize, automate, and scale our operational workload using technical skills like Retool, SQL, Python, and Javascript.
- Operate and continuously improve Column’s end-to-end payment operations processes, spanning ACH, wire, RTP, FedNow, and checks.
- Manage the payment operations queue—triaging, investigating, and resolving both customer and external bank inquiries.
- Develop and maintain key performance metrics and dashboards to track the health and efficiency of operations.
- Partner with Engineering, Business, Compliance, Risk, and Customer teams to ensure consistent, accurate, and compliant resolution of issues.
- Document processes, playbooks, and internal knowledge to enable onboarding and future scale.
- Contribute to ongoing risk management by identifying operational risks and suggesting process or tooling improvements.
What you’ll need to be successful
- Bachelor’s degree
- Lightweight technical skills (SQL, Javascript, Python) with an aptitude to learn quickly/use AI
- Familiarity with NACHA operating rules, wire transfer standards, and payment processing concepts.
- Strong written and verbal communication skills; able to engage confidently with both technical and non-technical stakeholders.
- Highly organized and able to manage competing priorities in a fast-paced environment.
- Strong customer empathy and a bias for action—you're energized by solving problems for customers and fixing broken processes.
- Excited to roll up your sleeves and build from scratch, with minimal oversight.
WHAT YOU’LL GET FROM US:
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
- 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 📈 401k plan, including self-directed brokerage options
- 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - Reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 😇 Up to $4,500 in annual reimbursements for backup childcare
- 🍽️ Catered lunches and dinners for SF employees
- 🚆 Commuter benefits, including paid transportation to-and-from the office
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now
! 📥
PeopleCert
is looking for a
Senior Procurement General & Operations Associate
who will play a key role in driving operational excellence within the Procurement Department. This role involves managing and executing procurement activities across a broad range of categories, ensuring the timely, cost-effective, and high-quality acquisition of goods and services. The successful candidate will also contribute to the evolution of procurement strategies, with a focus on continuous improvement, digital transformation, and market best practices.
As a Senior Procurement General & Operations Associate, your tasks will include the following:
Manage and participate in end-to-end procurement processes, including sourcing, supplier selection, contract negotiation, and performance management, with responsibility over a wide range of indirect procurement categories such as corporate vehicles, all types of insurance, professional services (including HR, Legal, Finance, and Accounting), marketing and communication services, consultancy, office supplies, and other general operational needs.
Lead and execute RFx processes, to ensure clarity of requirements and market engagement.
Negotiate favorable commercial and contractual terms with suppliers, including pricing, payment conditions, SLAs, and delivery timelines.
Identify opportunities for procurement process optimization, cost savings, and increased efficiency.
Drive implementation of procurement strategies and continuous improvement initiatives in alignment with departmental objectives.
Guide and support procurement team members, providing mentorship and training on procurement policies, tools, and best practices.
Monitor market trends and identify innovations, with particular focus on procurement automation, digital tools, and process digitization.
Promote a culture of compliance, ethical sourcing, and vendor accountability.
Collaborate with internal stakeholders to align procurement activities with operational and strategic needs.
What we look for:
Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Procurement, or a related field.
Minimum of 3 years’ proven experience in procurement, purchasing, or supply chain roles — preferably within a multinational organization.
Strong understanding of end-to-end procurement processes and best practices.
Demonstrated experience managing RFIs, RFPs, and RFQs.
Knowledge of procurement systems, e-sourcing tools, and market trends in automation and digital procurement.
Exceptional command of the English language (native-like fluency or C2 level certification preferred). Certifications such as LanguageCert C2 LTE or C2 IESOL are a plus.
Familiarity with emerging technologies including AI, machine learning, and applications such as ChatGPT in procurement contexts.
Advanced computer literacy is required. ECDL Advance level certification is desirable.
Strong communication and negotiation skills and attention to detail.
Customer service, analytical thinking, planning and teamwork skills.
Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment.
What we offer:
Work in an international, dynamic and fun atmosphere
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
Huge learning experience in using best practices and global environment
Constant personal and professional development
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Ciudad de México, Mexico
Workplace: on-site
We are the first interest-free and no-annual-fee credit card in Mexico, designed to simplify personal finances and give users complete control through a mobile app. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and access to modern financial products.
As we continue to scale, we are looking for a Vendor Operations Manager to own relationships and operational processes with our external partners and service providers.
We are looking for a Vendor Operations Manager to join the NOVACARD Risk Tech team.
In this role, you will be responsible for coordinating external service providers, maintaining operational relationships with partners, monitoring service quality and costs, supporting integrations, and ensuring the continuity of critical business processes.
You will work closely with Risk Tech, Product, Operations, Finance, Customer Support, Compliance, and external vendors to ensure that our external services operate reliably, efficiently, and cost-effectively.
Vendor & Partner Management
Own day-to-day communication with external vendors and service providers
Coordinate incident resolution and follow-up activities with partners
Track SLA compliance and service performance
Organize operational reviews and regular follow-up meetings
Escalate critical issues and drive resolution
Coordinate contract renewals and vendor-related operational activities
External Services Operations
Coordinate operational processes related to credit bureaus, KYC providers, fraud prevention services, identity verification solutions, banking data providers, and other external partners
Support onboarding of new vendors and services
Coordinate testing and validation activities for new integrations and changes
Maintain operational documentation and process runbooks
Ensure business continuity for vendor-dependent processes
Reporting & Regulatory Processes
Coordinate periodic reporting processes with external organizations and bureaus
Prepare, validate, and submit required files and reports
Monitor report quality and resolve discrepancies
Maintain documentation and supporting evidence required for audits and compliance requests
Cost & Billing Management
Monitor service usage and operational costs
Validate invoices and vendor charges
Reconcile billing discrepancies with providers
Support budgeting and forecasting activities related to external services
Incident Management
Coordinate investigation of incidents involving external providers
Collect logs, examples, and supporting evidence
Communicate with vendors during production incidents
Track corrective actions and post-incident follow-up activities
Drive resolution of recurring operational issues
Cross-functional Coordination
Work closely with Risk Tech, Product, Operations, Customer Support, Finance, Compliance, and Data teams
Coordinate implementation of process improvements and automation initiatives
Ensure alignment between business requirements and vendor capabilities
Requirements
Native or fluent Spanish
English B2+ (written and spoken)
3+ years of experience in fintech, banking, payments, lending, or technology companies
Experience managing external vendors, partners, or service providers
Strong stakeholder management and communication skills
Experience coordinating operational processes and production incidents
Advanced Excel or Google Sheets skills
Strong analytical and problem-solving mindset
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and process ownership
Nice to Have
Experience working with credit bureaus, KYC providers, fraud prevention solutions, identity verification platforms, or financial data providers
Experience in lending, credit cards, digital banking, or fintech products
Basic SQL knowledge
Experience working with APIs and technical integrations
Experience validating invoices and vendor billing
Familiarity with Jira, Confluence, Notion, or similar tools
What We Offer
Opportunity to work on a fast-growing fintech product in Mexico
High ownership and direct impact on critical business operations
International and collaborative environment
Competitive compensation package
Professional growth opportunities within Risk Tech and Operations
Exposure to leading fintech, KYC, fraud prevention, and credit bureau partners
Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Yanbu, Saudi Arabia
KOR - Seoul
УдалённоRemote (U.S.); US Tier 1: This position is not available in this pay zone; Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S
География найма не уточнена
УдалённоSouth Africa
УдалённоSouth Africa
Turkey; Italy; Spain; Tunisia; Hungary; Poland
УдалённоCanada Wide - Excluding Quebec; Texas - Remote; Colorado - Remote; Florida - Remote; Utah - Remote; Washington - Remote; USA; North Carolina - Remote; Georgia - Remote; This role is also open to candidates in the USA as a fully remote position