Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
About this role
Our website is one of the most important ways people discover what we offer, understand our value, and decide whether to talk to Sales or start a trial. The Web Growth team owns its roadmap and continuously improves the journey from first impression through to lead capture, demo engagement, signup, and trial start.
You’ll treat the website like a product: understand user intent, find confusion and friction, form strong hypotheses, test them with users and data, and turn what you learn into better experiences.
You’ll be just as comfortable shaping the problem and influencing the roadmap as you are designing the final interaction, prototype, or page.
What you’ll be doing
Experimentation:
Designing and iterating on experiments across landing pages, pricing, signup, and conversion flows to improve engagement, conversion, qualified leads, and trial starts.
Collaboration:
Working with Growth, Self-serve, Brand, Marketing, Product, Data, Research, and Engineering to turn opportunities into clear, buildable experiences.
Data and insight:
Using user insights and funnel data to identify opportunities, define hypotheses, and measure impact.
Product design:
Applying product design thinking to comprehension, navigation, forms, interactive demos, responsiveness, and accessibility.
Prototyping and systems:
Prototyping in Figma and code, using AI tools where useful, and working within shared components and brand systems.
Roadmap ownership:
Bringing ideas to the Web Growth roadmap, not just executing briefs.
Must have experience
Experience:
5+ years in web, product, growth, or a closely related design role, with a strong portfolio of shipped, conversion-focused work.
Growth mindset:
A track record of using design, growth frameworks, conversion rate optimisation, and funnel analysis to improve outcomes such as leads, conversion, trials, activation, or revenue.
Experimentation:
Experience designing and iterating on experiments, including A/B tests or other data-informed approaches. B2B SaaS experience is a plus.
Craft and taste:
Excellent visual and interaction design skills, with a sharp eye for typography, hierarchy, detail, and polish.
Systems and brand:
Comfortable working within an existing design system and brand, while identifying opportunities to extend and improve it.
AI fluency:
Experience using AI in your design practice, including tools such as Claude Code, Cursor, Codex, Figma Make, or similar. You should be able to explain how AI has changed your workflow and what you have built or shipped with it.
Ownership:
Able to take a brief and run with it. You work independently, make good decisions, ask the right questions, and bring solutions rather than just options.
Who this role is not for
This role is not for you if:
You only want to design campaign or marketing pages from a fixed brief. This role owns the journey from first visit through to lead, demo, signup, or trial.
You care about visual polish but not about comprehension, navigation, forms, interactive demos, or reducing friction.
You don’t want to work with funnel data, user research, experimentation, or the realities of implementation.
You want to focus on brand expression without balancing it with usability, accessibility, performance, and measurable growth.
You need a fixed roadmap and detailed requirements rather than identifying opportunities and shaping what the team should test next.
You’re not interested in working closely with Growth, Marketing, Product, Data, Research, and Engineering to make the website perform better.
What success looks like
You’ll know you’re successful if:
More visitors understand Fin and Intercom, find the right path for their needs, and take the next step with less friction.
You’ve improved meaningful growth outcomes across qualified leads, demo engagement, signups, and trial starts.
Experiments are well designed, clearly measured, and used to inform what the team does next.
You’ve made complex product value easier to understand and act on without relying on extra explanation from Sales or Marketing.
You’ve built strong working relationships with Growth, Marketing, Product, Engineering, Data, Research, Sales, and Customer Success.
You’ve raised the bar for web growth design through thoughtful, high-quality experiences that people trust and want to use.
Interview process
We understand that interviewing for a new role is both time- and energy-consuming. We aim to be thorough, speedy, and transparent in our approach.
You should expect the entire process to take no more than four weeks from start to finish. You’ll meet with members of our team and have the opportunity to validate that Intercom and the role are the right fit for you.
Ready to build something great?
If you’re excited by the opportunity to help existing businesses get more value from a self-serve product, and you have the craft, curiosity, commercial thinking, and autonomy to make a real impact, we’d love to hear from you.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Generative video has a problem most subscription businesses don't: every unit we sell costs us real compute. A stolen password costs a streaming service nothing. An account farm on an unlimited generation plan costs us GPU-seconds, at scale, every hour it runs.
We have found organised operators running hundreds of accounts on a single card, reselling unlimited generations, and harvesting per-account promotional grants at industrial scale. We have also found that most of our negative-margin accounts are not abuse at all — they are ordinary heavy users on an unlimited plan, which is a pricing problem wearing a fraud costume. Telling those two populations apart, at account level, before the money is gone, is this job.
You own the question of who is taking value they did not pay for, and the system that stops them.
You make sure:
- We catch abuse before the compute is burned, not in a post-mortem that reconciles the loss
- Every enforcement action has a measured precision, a measured cost of being wrong, and a way back for the customer we got wrong
- The difference between fraud and unprofitable pricing is a number we can defend, not a vibe
- When operators adapt — and they will, within days — we find out from a monitor, not from the monthly margin review
WHAT YOU WILL DO
Detection & scoring
- Own the account-abuse scoring system end to end: signals, weights, thresholds, the scoring job, the monitoring, and the recalibration when it decays.
- Build detection that fires early. A rule that catches 88% of the money on day 11 is worth far less than one that catches 60% at checkout, and you should be able to say why in dollars.
- Work the two halves that actually matter together: linkage (who is connected to whom) and economics (what are they consuming). Either one alone produces a system nobody can switch on — linkage without economics flags families sharing a card, economics without linkage flags our best customers.
- Treat cost as a gate, not a label. On an unlimited plan, being gross-margin negative is normal.
Entity resolution & ring detection
- Find rings, not just accounts: shared payment instruments, IP and ASN concentration, email-stem families, synchronised registration bursts, behavioural fingerprints, automation signatures.
- Do it without a reliable device fingerprint — we do not have one today, and part of this job is telling us what it would be worth and what it would cost.
- Know where graph methods break. Transitive closure through a shared card will happily merge thousands of unrelated people into one "ring"; we have done exactly that and thrown the result away.
Enforcement, policy & the cost of being wrong
- Design graduated, reversible actions — throttle, rate-limit, step-up verification, hold, pre-grant refusal, manual review queue, ban — and match the severity to the confidence.
- Own the false-positive budget explicitly: how many paying customers are we willing to inconvenience to save a dollar of compute, and what is the appeal path for the ones we get wrong.
- Build the pre-grant gates. The cheapest abuse to stop is the kind we decline to enable in the first place — a trial we do not grant costs nothing to claw back.
- Partner with Payments on Stripe Radar, chargebacks and dispute economics; with Support on the queue your model creates; with Legal on what our Terms actually entitle us to do.
Measurement & adversarial monitoring
- Quantify what the system is worth in money — COGS avoided, net of the revenue you destroyed and the support cost you created. Keep that number current.
- Run holdouts even on enforcement, wherever it is legal and safe to do so, because otherwise you will never know what your rules are worth.
- Monitor for adaptation, not just drift. Model decay here is caused by an adversary, and it looks different: a signal stops firing, a ring changes shape, a cohort's behaviour shifts inside a week.
- Watch your own inputs. A detection system that silently loses a feature degrades to a system that cannot reach its own threshold — and reports nothing wrong while doing it.
Making it usable
- Ship scores and reasons, never scores alone. An analyst, a support agent or an auditor must be able to read why an account was actioned.
- Produce evidence that survives outside the company. Our abuse work has already been used in an external audit and in Terms-of-Use enforcement; write for that standard.
- Work in SQL, Python and BigQuery on raw event, payment and generation data. We use AI heavily — resourcefulness beats syntax.
WHO WE'RE LOOKING FOR
- Experience building abuse, fraud or trust-and-safety detection that actually took action on real users — payments fraud, promo abuse, multi-accounting, bonus abuse, account takeover, marketplace or gaming abuse. Anti-money-laundering and credit-risk backgrounds transfer if the modelling was yours.
- Genuine understanding of the adversarial setting: that your counterparty responds, that your training labels are generated by your own past decisions, and that offline AUC on a censored label set is close to meaningless.
- Strong SQL and Python on raw event data without help: joins across payments, usage and identity, window functions, cohort replay. Gradient boosting, and the judgment to know when a two-condition rule beats a model.
- Comfort with graph and linkage thinking — connected components, shared-attribute clustering, and an instinct for when a link is evidence and when it is coincidence.
- Precision-first evaluation instincts: precision at the operating point, cost-weighted error, and why you would take 20% recall at 90% precision over the reverse in an enforcement system.
- Unit-economics literacy: gross margin per account, what compute actually costs us, why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk data scientists from fintech, payments, marketplaces, gaming or crypto
- Trust & safety and platform-integrity teams who owned detection and enforcement policy
- Growth or product data scientists who ended up owning promo-abuse because nobody else would
- Analysts from payment processors, PSPs or chargeback/dispute operations who moved into modelling
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build content-moderation or NSFW classification — that is a different function here
- Would ship a ban list without knowing its precision
- Optimize AUC on a label set your own enforcement created, and call it validated
- Need a labelled fraud dataset to exist before you can start
- Treat every negative-margin account as an abuser
- Are uncomfortable that being right 90% of the time means being wrong about real, paying, legitimate people — and that you own what happens to them
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
We sell subscriptions and credit packs to consumers in over a hundred countries, and today almost all of it moves as cross-border card payments in USD. That has three consequences, and this role owns all three.
We are declined more than we should be. In some of our largest growth markets roughly one attempt in three fails, and a meaningful share of those are not "no money" — they are cross-border blocks, card limits, stale credentials on renewal, and issuers who do not recognise us.
We pay more than we should. Our blended cost of acceptance is the single largest line below compute, and the majority of the network component sits on transactions our processor classes as cross-border.
We are not on the rails our customers use. In two of our fastest-growing markets, the dominant local payment method is one we do not offer at all.
You own the measurement and the argument behind fixing all of it.
You make sure:
- We know our true authorization rate — at the unit the business actually cares about, not the one that is easy to compute
- Every basis point of payment cost has a name, a geography and an owner
- A decline is a diagnosis, not a statistic
- When we propose a new rail, a new entity or a new processor arrangement, the number underneath it holds up to Stripe's own analysis and to our board's
WHAT YOU WILL DO
Authorization & decline analysis
- Own authorization rate end to end: by country, issuer, BIN, card brand and funding type, plan price point, first payment vs renewal, and payment method.
- Build and maintain the decline taxonomy — what each decline code actually means, which are recoverable, which are terminal, and which are us rather than them.
- Measure at the right unit. An invoice that succeeds on the third retry is a success, not two failures and a success, and reporting it the other way has made teams optimise the wrong thing.
- Separate soft declines we can recover from hard declines we cannot, and put a number on the recoverable pool.
Cost of acceptance
- Own the blended take rate and its decomposition: interchange, scheme fees, processor markup, cross-border and currency-conversion components, disputes, and the fixed per-transaction pieces.
- Find where the cost actually sits. Averages hide it — the cost is concentrated by corridor, by card type and by whether the transaction is domestic.
- Build the evidence for commercial conversations with our processor, and keep it current enough to reuse.
Local payment methods, entities and routing
- Size the case for new rails market by market: what share of local commerce runs on them, what our current card performance costs us, and what we would realistically recover.
- Model merchant-of-record and local-acquiring arrangements against the alternative of our own entities, honestly — including the fee we would pay for the privilege.
- Design and read the experiments that prove it, with the product analytics team. A new payment method is an A/B test, not a launch.
Renewals, dunning and involuntary churn
- Own the retry and dunning strategy as a measurable system: when to retry, how often, through which rail, and when to stop.
- Quantify involuntary churn separately from voluntary. They look identical in a cancellation count and they need completely different fixes.
- Track the health of stored credentials — network tokens, card-account-updater coverage, expiring cards — because in a subscription business that is silent revenue leakage.
Disputes, refunds and reconciliation
- Own dispute and chargeback rates against network thresholds, with the lag handled properly — disputes arrive weeks after the charge and a same-period denominator understates you.
- Reconcile processor data to the revenue ledger and explain the differences rather than plugging them.
- Work with the antifraud team where disputes are abuse rather than genuine dissatisfaction.
HOW WE WORK
- SQL and Python on raw processor and billing data in BigQuery. We use AI heavily — resourcefulness beats syntax.
- Partner with Finance (the numbers get booked), Product (checkout and paywall), Engineering (the billing integration) and our processor's team directly.
WHO WE'RE LOOKING FOR
- 2+ years in payments analytics, payment operations, billing, or risk at a merchant, PSP, acquirer, or fintech. This is a domain role — general analytics experience without payments does not transfer quickly enough.
- Fluency in the actual mechanics: authorization vs capture vs settlement, decline codes, 3DS and SCA, network tokens and account updater, interchange and scheme fees, chargeback lifecycle, MCC, BIN, cross-border and DCC.
- Strong SQL, without help. Most of this job is joining sessions to intents to charges to invoices to refunds across imperfect keys and getting the denominator right.
- Python at working level for analysis.
- The instinct to check the unit of measurement before quoting a rate — per attempt, per invoice, per user, per session are four different numbers and only one of them answers the question.
- Comfort with subscription billing specifically: renewals, proration, plan changes, failed payments, dunning, involuntary churn.
- Commercial judgment: you can build the case for a rail or a rate and defend it against a vendor who does this for a living.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Payment operations or payments analytics at a consumer subscription, marketplace or gaming company
- Analysts from PSPs, acquirers, orchestration platforms or card networks
- Billing / revenue operations analysts who owned dunning and involuntary churn
- Risk or chargeback analysts who moved toward the acceptance side
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to own checkout UX or pricing — that is Product Analyst, and it is open
- Want to build fraud models — that is the Antifraud data scientist, and it is open
- Would report an authorization rate without saying what the denominator was
- Would take a processor's own analysis of their own performance at face value
- Need someone else to prepare the data
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1 hour)
- Take-home with real-shaped data (7 days, ~10–12 hours of work)
- Team interview (60 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
– разработать комплексную SMM-стратегию и определить роли каналов (Telegram, VK, Instagram, YouTube, TikTok); – выстроить безотходную контент-систему: превращать один вебинар в десятки единиц контента (Reels, Shorts, интервью, карточки, нарезки);
Location: Beijing
Workplace: OnSite
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
As a French tech leader and global successful company, our Talent Acquisition teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. The main focus of the team is to understand how the business strategy will impact our hiring plan, and provide support to find and attract our new talents.
You will be working on highly scalable mobile games, played by millions of people. You will be part of a small and high-performing Talent team and will have the opportunity to grow your skills by hiring A-Players all around the world.
ROLE
The Talent Acquisition Lead owns all Gaming hiring in China, from intake with hiring managers to signed offers, and builds the local channels Voodoo is missing today. You are expected to work with a high level of autonomy, as the only recruiter on the ground, while following the Gaming TA team's standards and tools.
- Activate your network. Tap into your existing relationships across China's gaming ecosystem to surface passive talent who isn't on anyone else's radar. (game development, art and product/design roles)
- Hunt down hard-to-reach profiles. Go beyond job boards and LinkedIn, think creatively about how to identify and engage with targeted talent.
- Run full-cycle recruitment: intake meetings, job posts, sourcing, screening, interview coordination across China and Paris time zones, and offers.
- Be our Beijing antenna. Map the competitive landscape, flag emerging talent, and help us build a strong employer brand on the ground.
- Collaborate tightly with the global TA team. Provide clear, structured feedback on sourcing progress, candidate sentiment, and local market dynamics so we can move fast and smart.
- Keep our ATS (Ashby) and reporting accurate, initiate AI & performance improvement projects
PROFILE
- Deep roots in Chinese gaming. Solid hiring experience in the gaming industry, with a genuine understanding of the studios, the talent, and the market dynamics.
- A natural connector. The kind of person whose calls get answered and whose messages get replies, because relationships come first.
- Creative, relentless sourcing instincts. No waiting for inbounds. Community groups, events, referrals, unconventional channels, every stone gets turned.
- Bilingual fluency in Mandarin and English. Able to engage candidates locally and collaborate seamlessly with a global team.
- Autonomous and rigorous. Comfortable owning the local strategy independently, collaborating with the Parisian team.
- Built for fast-paced environments. At ease with ambiguity, tight timelines, and shifting priorities.
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
MISSION
Alan is scaling internationally (800+ employees, 100+ healthcare professionals, 5+ countries) and needs IT Engineers to build and own the internal technology platform every Alaner works on: identity and provisioning, endpoint and SaaS security, the tooling behind our clinics, and the automation that keeps IT from scaling linearly with headcount.
The scope below is what the team owns, not a checklist for one person. You'll be staffed on one or two of these areas at a time, according to your strengths and interests, and it will evolve through time based on company needs and personal appetite.
Staying close to users keeps us building the right things: you'll spend up to 2-3 days a month on IT support, seeing first-hand where friction lives and what's worth automating next.
SCOPE
⚙️ PLATFORM & AUTOMATION
- Own and extend automations on Alan Home, our internal provisioning engine
- Maintain, extend and improve helpdesk automation, SaaS provisioning flows, and onboarding/offboarding pipelines
- Own the meeting room AV and room-booking platform as a product, replicable across offices
🔑 IDENTITY & ACCESS
- Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.
- Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case
- Make employee lifecycle events reliable, fast and auditable end-to-end
- Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on
- Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack
🔒 ENDPOINT & SAAS SECURITY
- Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance
- Cloudflare WARP, SaaS security controls
- Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope
🩺 HEALTH PROFESSIONALS IT
- The IT layer behind Alan's clinics: practitioner tooling, equipment, access
- Role and permission automation for healthcare professionals, and their support and escalation process
🌍 INTERNATIONALISATION
- Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one
- Bring acquired entities onto that same platform
MILESTONES
First 3 months
- Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP
- Take one project end-to-end and ship a first increment
- Join the IT oncall team as technical escalation
First 6 months
- Own a workstream end-to-end
- Deliver one automation or hardening initiative end-to-end
- Take up documentation and automation on your scope and reduce significantly the bus factor on it
- Mentor IT teammates on your core expertise
First year
- Deliver measurable IT toil reduction on your scope
- Set the technical standards on your domain: how we build, document and review it
- Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)
- Contribute to hiring and onboarding new teammates
3 years
- Lead major projects end-to-end across several communities
- Be the reference the team relies on across at least two domains
- Mentor the IT team and beyond, and scale IT without a linear increase in manual work
As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.
WHAT WE'RE LOOKING FOR
Must-have - Technical/hard skills:
- 5+ years in IT engineering, platform, systems or corporate engineering, with real ownership of production-facing systems
- Depth in at least one area (platform & automation, identity, endpoint & security) and demonstrated range beyond it.
- You write code: not necessarily as a full-time software engineer, but Python, APIs and pull requests in a shared repo should feel normal
- Structured problem-solving: diagnoses methodically, asks the right clarifying questions, thinks about failure modes and rollback
- Comfort with regulated environments: health data, ACPR, ISO 27001, HDS
- Automation & AI appetite: uses AI tools smartly to accelerate their own delivery, with an instinct for what should be automated or delegated to AI rather than repeated
Must-have - Behavioral / soft skills:
- Ownership & autonomy: drives topics forward without hand-holding, including when they cross into someone else's perimeter
- Written communication: Alan is written-first; decisions get argued in public documents and challenged by people outside your team
- Pragmatic judgment: balances "perfect" vs. "good enough", decides with incomplete information
- Documentation culture: reduces bus factor through clear documentation and knowledge sharing
Nice-to-have skills / Bonus points if you have:
- Experience with an internal provisioning or IdP-driven automation platform
- Kandji or another MDM at scale
- Cloudflare Zero Trust / WARP, Datadog
- Audit remediation experience (ISO 27001, HDS)
- Multi-country rollouts, or IT integration after an acquisition
- Having mentored, coached or led a (small) crew
- Health or healthtech ecosystem familiarity
Languages: Fluent English & Professional French
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
We’re looking for someone to make data a core lever for better product and business decisions.
This is a highly autonomous role. You’ll have the freedom to identify what we need, decide whether to build or buy, and turn data into measurable impact.
🙌 WHAT WILL YOU BE DOING?
You’ll work at the intersection of data, product, and business, partnering closely with teams across GitBook.
- Work with product and engineering to identify opportunities, define metrics, run experiments, and influence the roadmap
- Turn messy questions into analysis, insights, and actions that improve product and company metrics
- Collaborate with the Head of Data on our data architecture, foundations, and long-term vision
- Evolve our data models, pipelines, instrumentation, and tooling as our needs change
- Decide when to build, buy, or use lightweight solutions to solve data problems efficiently
- Take our existing internal data agent to the next level, making it more useful and accessible across the company
- Help teams across GitBook become more autonomous and effective in how they use data
You’ll have the freedom to shape both what we build and how we work with data.
🧰 WHAT ENVIRONMENT WILL YOU BE WORKING IN?
Our stack today includes:
- GCP — BigQuery, Composer
- dbt — Cloud / via Cursor
- Replit — data apps & internal tooling
- Tableau / Count — analysis & exploration
- Amplitude / Segment — product & event data
We don’t expect you to know everything. What matters is that you’re comfortable learning, evaluating tools, and evolving a modern data environment.
🧠 WHAT WE VALUE
Product mindset: You’re curious about users and how the product works. You want to understand behavior, find opportunities, and see your work translate into better product decisions and measurable outcomes.
Ownership & judgment: You’re comfortable taking an ambiguous problem and figuring out what to do next. You know when to go deep, move fast, build, buy, or keep things simple.
Technical depth: You’re strong with SQL, data modeling, analytics, and modern data tooling. You can move comfortably between analysis, data foundations, and building practical solutions.
Collaboration: You work well across product, engineering, growth, marketing, and leadership. You can challenge assumptions, communicate clearly, and bring people along.
Bias for impact: You care about what changes because of your work — not just what gets shipped.
🎯 WHY THIS ROLE?
You’ll have a broad scope and a lot of autonomy.
Your work will directly influence:
- Product and company metrics
- Product priorities and roadmap decisions
- Experiments and growth initiatives
- Our data foundations and architecture
- How people across GitBook use data and AI
If you like owning problems, shaping the solution, and seeing your work directly impact the product, you’ll have a lot of room to make a difference here.
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
Niantic Spatial makes the physical world computable, helping people and machines collaborate safely by aligning how they understand reality. One of the fundamental problems we're helping autonomy teams and engineers overcome is the sim-to-real gap for visual-spatial understanding. We're applying our team's decades of experience encoding the world precisely as it is at Google Maps, Google Earth, and Niantic Labs to build the scalable real-to-sim stack for embodied AI.
We're looking for a Senior/Staff Product Engineer to join our Embodied AI team. Working alongside the group's GM, Product leader, and robot learning engineer, you'll own how the product reaches customers, build the integrations that make it native to their simulators and deployment stacks, and influence the roadmap.
You've turned capabilities into products. You've shipped developer-facing products and watched adoption turn on details nobody planned for. You know that a capability isn't a product until someone outside the building has used it without help, and you're passionate about the work that sits between the two.
This is not a role for someone who wants to manage and not ship, or someone who wants to ship without ownership of commercial consequences. This is a role for an entrepreneurial engineer who loves to build and is energized by making the people around them, researchers and customers alike, more effective. You have a co-founder mentality. You may have been part of a founding team before, or want to start your own business one day.
What You'll Do
- Build the Product Surface - Own how autonomy teams experience our work: the APIs, UIs, packages, and documentation.
- Make Our World Native to the Customer's - Turn scans and reconstructions into reliable, interoperable assets that work in customers' simulation tools and workflows, including packaging, metadata, semantic labels, object structure, and selectable variants.
- Turn Prototypes Into Capability - Partner with reconstruction, mapping, localization, and research teams to transform prototypes and pipeline outputs into production-grade services and user experiences.
- Deliver at Scale - Design and operate backend systems for accounts, organizations, sites, scans, assets, processing jobs, permissions, asynchronous workflows, storage, and data access.
- Make It Work - Work directly with customers and internal users to integrate our technology, diagnose failures, improve reliability, and close the gap between intended and actual product behavior.
- Influence the Roadmap - Work alongside the group's GM, Product leader, and robot learning engineer to shape what we build and when.
What You'll Bring
- 6+ years of software engineering experience; Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
- Significant experience building and operating production web applications and backend services, with strong fundamentals in API design, data modeling, testing, observability, and reliability.
- Shipped developer-facing products — including the documentation and reference code external engineers actually used — and worked with 3D asset formats or comparable binary formats to production depth: you can say what the conventions were, where they broke, and what it cost you.
- Proficient in Python and TypeScript, comfortable working across frontend and backend, and able to take a feature from product requirements through to running it in production.
- Experience designing asynchronous workflows, long-running jobs, external integrations, and data-intensive systems.
Nice to Have
- Experience working with robotics simulators or toolchains such as Isaac Sim, Isaac Lab, or MuJoCo, or OpenUSD.
- Built products for geospatial, 3D, computer vision, graphics, robotics, or spatial computing.
- Worked on visualization or asset-management experiences with React, Next.js, or Three.js.
Competencies
- Relentless bias for action. You make decisions and ship as if the company’s success depends on it, because it does. You set the pace, and drive the people around you to rise to it.
- Intellectually honest. You know there’s just one job that underpins every other in a startup: find the truth. You are relentless in your pursuit of it, including when it challenges your own convictions, and you raise concerns when you see them — even when it's uncomfortable, and especially when it's unpopular.
- Pragmatic. You have no patience for not-invented-here syndrome and analysis paralysis. You find the fastest path to a working capability without one-way doors that undermine scaling.
- Confident and credible with customers. You can read an autonomy engineer's training config, find why our asset didn't load, and explain the fix in their terms.
- Fluent in other people's ecosystems. You'll spend much of your time learning new tools and stacks. You're quick to learn the customer's language, and you can point to something you shipped in a world that was foreign to you a quarter earlier.
Compensation & Benefits
The base salary range for this role is $207,000 - $265,000, and your offer within it will reflect your experience and the scope you take on. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco office, with three days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Corporate Account Manager
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a Corporate Account Manager to join our London team. This is a hybrid role. In this role, you’ll help us develop and grow a portfolio of key corporate accounts, using data-driven insights to solve workplace problems, retain revenue, and accelerate market expansion. Get to know our Commercial team — what drives us, how we work, and what you can expect.
https://careers.deliveroo.co.uk/the-commercial-team/
What You’ll Be Doing
You’ll be joining the Deliveroo for Work (DfW) team. We are the dedicated B2B arm of Deliveroo, helping businesses—from tech startups to global law firms—manage their corporate catering, late-night team meals, and employee food perks through a centralized platform.
Here’s what your day-to-day might look like:
Portfolio Management: Nurture high-value corporate accounts across the UK, building deep relationships with decision-makers while tracking key usage metrics to identify trends, mitigate risks, and maximize revenue retention.
Strategic Value Creation: Translate commercial data and client behavior insights into tailored account expansion strategies, uncovering growth levers that influence our broader UK B2B roadmap. Technical Account Leadership: Develop deep product expertise to advise corporate clients on platform best practices, proactively troubleshooting issues to ensure a seamless service experience.
Multilevel Stakeholder Management: Serve as the primary trusted partner across your portfolio, aligning your communication style to secure executive buy-in, resolve challenges swiftly, and unlock new partnership opportunities.
Cross-functional & Project Ownership: Collaborate closely with Marketing, Tech, Finance, and Global Commercial teams to champion your portfolio's needs, while leading strategic projects from definition to execution to drive operational efficiency.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Significant Account Management Experience: Proven track record of managing and expanding corporate client portfolios, with a strong focus on relationship management and driving revenue growth.
Data-Led Commercial Acumen: Confident working with large datasets and translating complex metrics into actionable commercial strategies and structured account plans.
Proactive Portfolio Ownership: Strong capability to work autonomously, take full accountability for business performance, and drive high-impact client engagement.
Senior Stakeholder Engagement: Exceptional communication and relationship-building skills, with a proven ability to interface with and influence corporate decision-makers at all levels.
Agility and Collaboration: Solutions-focused mindset with a proven ability to partner effectively with cross-functional teams in a fast-paced, high-growth environment.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Dublin, Ireland
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Team
The UK & Ireland are Deliveroo's most mature market globally. Functions include commercial, operations and marketing, and teams in the UK&I partner with global departments such as Product & Technology and Global Consumer and Restaurant teams. The Regional UK and Ireland team drives Deliveroo's performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. In the Regional team we oversee all 3 sides of our marketplace (restaurants, consumers and riders). As part of the regional UKI team, you will manage relationships with the most exciting restaurants in your city and region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially experienced individuals to help us fulfil our potential.
The Role
As a Regional Manager, you'll lead a team of Deliveroo City Managers and Account Managers. You will develop the strategy to grow order volume and market share within your region, whilst managing the profitability of your department (you will manage both top and bottom line P&L targets). You will have 3 people within your team. Your role will be commercially focused, however you will work with teams including, operations, marketing and product to ensure local success across restaurant, customer and rider metrics. You'll maintain relationships with the top accounts within your region to ensure Deliveroo is continuing to help their businesses grow. The Regional Manager will ideally be based in Dublin but this role covers Deliveroo's restaurant, grocery, new vertical & strategic partner base across Regional Ireland, encompassing Cork, Limerick, Galway and Belfast, along with emerging Irish markets. The territory spans both Republic of Ireland and The North of Ireland, requiring comfort operating across two jurisdictions with distinct commercial and regulatory dynamics.
What you'll do
Lead the strategy for markets within your region - Cork, Limerick, Galway and Belfast
Support your team (city managers and account managers) to develop the operational plan for Deliveroo in your region
Set and achieve regional targets
Coordinating execution for your operational plans (you'll work with our rider operations and marketing teams)
Be the face of Deliveroo to top restaurant partners - establishing relationships with our top restaurants
Lead important negotiations for new restaurant partners within your region
Collaborate with our restaurant and rider operations teams to improve efficiency and improve customer outcomes
Work with your local marketing team to accelerate revenue growth Requirements
7+ years working in commercially focused roles
Highly analytical
Mix of both strategy and execution experience
Comfortable handling negotiations with business owners or C-suite operators
Relationship-building and communication skills whether face-to-face, through phone or email
You will be in the field often which will require travel (2 days per week) so must be able to drive and have a car
Previous general management experience, or experience running your own business would be desirable
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE ROLE
This role owns the partnerships behind how we reward Wealthsimple clients for their everyday spend and deepen their relationship with us. You'll own our perks and rewards ecosystem end to end: credit card partnerships, Milestone Rewards, Wealthsimple Offers, and the credit card cashback marketplace. The job is to turn these programs into a reason clients bring more of their financial lives to us, measured in adoption, consolidation, and engagement. You'll source, negotiate, and launch partnerships with some of the biggest brands in the country, and you'll build a lot of it from scratch. This is a builder's seat for someone who's done perks and rewards before and wants to own the function end to end.
IN THIS ROLE YOU'LL HAVE THE OPPORTUNITY TO:
- Own credit card partnerships end to end: source, negotiate, and land partner-funded, card-native perks with national, household-name brands.
- Grow Wealthsimple Offers and the credit card cashback marketplace: build the roster across our top spend categories (travel, telecom, insurance, entertainment, grocery, transportation) and drive client adoption and redemption.
- Own Milestone Rewards: shape the mechanics and partner mix, and make the calls on when to revamp, expand, or retire.
- Lead commercial negotiations from first outreach to signed terms, landing economics that work for both our clients and the business.
- Turn card and marketplace data into a pipeline: find where the spend, the frequency, and the client value actually are, then go win those partners.
- Partner cross-functionally with Growth, PMM, Brand, Product, and data to launch, measure, and scale each program.
- Own the targets: offers live, unique clients engaging, redemption rates, and perks live per quarter, all tied to adoption, consolidation, and engagement.
SKILLS YOU'LL BRING:
- 7-10 years of relevant experience in consulting, partnerships, and/or product-adjacent roles in banking or customer-focused industries.
- Perks and rewards experience. You've built or run a perks, rewards, or loyalty program before. This is the core of the role and we're looking for someone who's lived it, not read about it.
- Negotiation and commercial ownership. A master negotiator with a track record of driving commercial outcomes, hitting targets, and turning partnerships into value.
- Strong analytical and commercial skills, with the ability to assess trade-offs, economics, and scalability, and real comfort in spend and redemption data.
- Strategic partnership execution. Demonstrated experience developing and executing partnerships that require coordination across multiple stakeholders and functions.
- A 0-to-1 operator. Experience launching, building, or scaling programs in a new market with a high degree of autonomy.
- High urgency, strong ownership, and a bias for action.
NICE TO HAVES:
- Credit card, card-linked offer, interchange, or payments experience. If you've worked on card perks or a card-linked marketplace, we especially want to talk.
- A loyalty pedigree: experience at a fintech, a financial institution, or a consumer brand with a serious loyalty program.
- Hands-on data skills: SQL or a BI tool (Looker, Preset, Tableau, or similar) to interrogate spend and redemption yourself.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
GiveDirectly has delivered more than $1B in cash directly to more than 2 million people living in poverty across 15 countries. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up.
We are growing at an unprecedented scale. By the end of 2027, we will have more than tripled dollars delivered via our current playbook to $750M+, while building toward a step-change of roughly 10x on a new technology stack and operating model. We also believe that we could deliver significant incremental money through external partnerships, whether by sourcing verified lists from an institutional partner like UNHCR, subgranting to partners with existing distribution capacity, or routing funds directly through an established remittance provider.
To evaluate and advance these external opportunities to increase our delivery capacity, we are building a lean internal consulting team. In this role, you will work with high autonomy to elaborate a comprehensive set of options and rigorously evaluate, prioritize, and implement them. You will report to the Chief of Staff and work directly with our Executive team, Country Directors, and external partners. The work is in an early stage, the mandate is wide, and the recommendations you make have the potential to influence delivery of hundreds of millions of dollars.
This role is especially well suited to structured problem-solvers with Director or Team Lead-level experience in consulting, strategy, or operations, in business or social impact contexts. This role is funded through the end of 2027, deliberately matched to the window in which these decisions need to be made. We see a strong case for it to become a permanent function beyond that.
What you'll do
Build and prioritize a portfolio of options
. Generate a comprehensive set of external pathways to increase delivery capacity, from institutional data partnerships to outsourced delivery to telco and payment provider arrangements, and rank them on scale, speed, feasibility, and what it would cost us to pursue them.
Pressure test opportunities to a clear verdict
. Run primary diligence on the options that warrant it, including direct engagement with potential partners, regulators, and counsel, and reach a defensible recommendation to advance or stop.
Advance one or two priorities from evaluation into implementation
. Take the opportunities we select from recommendation through to a live pilot, holding the counterparty relationship and coordinating the cross-functional internal work required to deliver.
Define and run competitive solicitations
. Articulate what we need from a partner precisely enough to publish an RFP (or similar), set selection criteria, and manage and evaluate the responses.
Negotiate with institutional counterparties
. Lead engagement with UN agencies, INGOs, mobile network operators, and government bodies, from first contact through to signed agreement.
Equip Executive decision-making
. Produce the analysis and written recommendations that let the Executive team decide where to commit money and capacity.
What we're looking for
A driven, disciplined explorer of unfamiliar territory.
You have personally taken a mandate as broad as "find us more ways to deliver” and turned it into a short list of options you pressure tested until you arrived at a recommendation. You translate ambiguous ideas into clear strategies with milestones and success metrics. You have done this with no playbook and no team assigned to you. Your work influenced high-stakes strategic decisions.
Strong analytical instincts.
You are adept at using data to generate insights and drive decision-making. You can build comparable estimates for structurally different options, and show what would have to be true for each one to work.
A negotiator who uses leverage intelligently.
You can assess what an institution's incentives and compliance requirements will allow. You position opportunities for collaboration shrewdly, distinguish a difficult but workable partnership from one that will not advance, and judge when to persist, change your approach, or walk away.
A clear, direct communicator.
You cut through complexity and influence senior stakeholders with concise, well-structured thinking. Your recommendations lead with what you think we should do, name the assumptions they depend on, and state what further work would test them.
Embody and set an example for GD values.
We take
our values
incredibly seriously, and expect the people who represent us externally to embody them in all aspects of their work.
Additional areas we’re interested in, though not required
Experience with humanitarian or institutional donors, particularly UN agencies and INGO consortia; mobile money, telco, or payments partnerships; grantmaking, organizational due diligence, or cost-effectiveness assessments; running challenge funds or competitive solicitations; negotiating data-sharing and data-protection agreements; and operating in low-income or infrastructure-constrained markets.
Compensation
The salaries shown below represent annual rates for our common hiring locations. This is a term-limited role through December 2027, so the figure reflects the annualized pay rate, not a guaranteed total over the term. The figure below is also based on external & internal benchmarks, but will be ultimately approved by the hiring manager. If candidates are not located in the US, UK, or Kenya, the hiring manager can provide compensation information during the initial screening.
United States
Base salary: $131,250 per year
Benefits stipend: $21,393 per year
Bonus target: 15%
United Kingdom
Base salary: £91,900
Benefits stipend: £2,760.00
Bonus target: 15%
Kenya
Base salary: $106,280
Benefits stipend: $8,454
Bonus target: 15%
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Bruxelles, Belgium
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Marketing Intern
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand. We’re looking for a Marketing Intern to join our team. In this role, you’ll gain hands-on experience supporting a variety of projects, from social media coordination to community engagement, helping us grow our brand presence.
What You’ll Be Doing
You’ll be joining the Brand & Experience team. We are a creative and fast-paced group dedicated to making Deliveroo the world’s most loved delivery brand. You will play a key role in assisting with day-to-day tasks and contributing to the success of our local marketing efforts.
Here’s what your day-to-day might look like:
Support Campaigns: Assist in the planning and organisation of key marketing campaigns, collaborating across the team to ensure smooth execution.
Coordinate Social Media: Build monthly content schedules and coordinate filming opportunities with internal teams and external agencies.
Manage Ambassadors: Help manage partnerships with brand ambassadors, including coordination, performance tracking, and planning.
Drive Community Engagement: Interact with our audience by responding to messages and comments, actively seeking ways to increase brand visibility.
Create Content: Support the team with the creation and distribution of engaging content across multiple digital channels.
What You’ll Need to Thrive
Essential Educational Background: Currently pursuing a degree in Marketing, Communications, or a related field.
Organisation Skills: Proven ability to manage multiple tasks and stay organised in a fast-paced environment.
Communication: Excellent written and verbal communication skills with a keen eye for detail.
Digital Savvy: A strong understanding of social media platforms and current digital trends.
Proactive Mindset: An enthusiastic, "can-do" attitude with a genuine eagerness to learn and take on new challenges.
Nice to Have
Experience using content creation tools (e.g., Canva, CapCut, or Adobe Suite).
Previous experience in a customer-facing or community-focused role.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better.
Working here you can expect to:
🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: San Francisco, CA
Senior Software Design Lead, IDEO San Francisco
In a nutshell:
IDEO San Francisco is in search of a
Senior Software Design Lead
who will architect the human and technical systems behind the digital products and AI experiences we design, build prototypes that behave like real production software, and be the technical voice client CTOs trust. You'll pick up design at IDEO along the way.
Why is this role important for IDEO’s work?
Software design makes the biggest impact by turning a product vision into something a client can actually build, and by testing ideas in working code rather than static screens. Their skillset is critical to our business because the work has evolved from designing interfaces to designing systems: how people, software, and AI agents behave together. We count on them to understand data models, APIs and agentic infrastructure from first principles, and speak credibly on technical choices with executives and engineering leaders.
Once here you will:
Work with product designers, product strategists and design researchers on 8–12+ week digital product engagements that may span from product vision and strategy to full end-to-end build. You will play a key role in turning human insights into technical architecture: data, APIs, integrations and the agentic layer.
Build early prototypes with real data, real models and real integrations, so we learn quickly and lower the risk of big bets.
Advise client executives and engineering teams on tech stack choices, build-vs-buy, evaluating APIs and LLMs, and feasibility.
Design how agents and systems behave on a human's behalf, including guardrails, failure states and how the system stays legible to both people and machines.
Raise the craft bar inside IDEO. Create reusable starter kits and toolkits so teams stop building from scratch, and coach designers who prototype in code.
Help shape proposals and scope technical work in business development.
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
As a Software Designer in San Francisco, we provide the opportunity for you to:
Learn design from a leading design and innovation firm
. IDEO's founders designed Apple's first mouse and the first laptop. Since then, we've kept people at the center of design through every wave of technological change. You'd learn to do field research with real people, synthesize insights and tell compelling stories, and work alongside some of the best designers in the world.
Work across many problem spaces
. In one year you might redesign a retail or finance app, prototype new ideas in media and entertainment, and take on systemic challenges in health and education. Working across clients and industries stretches your thinking. A good solution isn't only technically sound: it has to fit real people, real businesses and the constraints they work within.
Be in the room for the "why" before the "how."
You'd shape the question from day one instead of receiving a spec after decisions have been made. And you’d help build this practice at IDEO to shape how next generation digital products are designed and built in the era of AI.
Some previous projects to check out:
Straight Arrow News
: a redesigned news app and website with features like See All Sides, Sources and Media Landscape views. App page views grew 1,170% and active users 700%. This role would design the content and data model underneath and prototype with real feeds.
Gates Foundation – Last Mile Money
: human-centered design for 100+ digital financial products serving 34M underserved users. This role would work on architecture for low-connectivity settings and evaluate partner platforms and APIs.
Jack Technology – Aitu
: AI-enabled industrial sewing machines and a humanoid robot, designed around how they work with factory workers. This role would work on system behavior: how the AI signals what it's doing and how humans stay in control.
Relevant experience and mindset:
Must-haves:
6-8+ years as a software engineer shipping production software, ideally at growth-stage or established tech companies where speed and scale both mattered. You've taken products from concept to launch.
1-2+ years as an engineering lead or solutions architect: scoping, estimating and planning projects, and making architecture decisions others build on. You think at a systems level.
Deep software fundamentals, including systems design, data modeling, APIs, and tradeoffs around performance, security and scale, plus fluency in a modern stack (e.g., TypeScript, React, Python, Node; AWS, GCP, Azure).
Hands-on building with LLMs (tool use, agents, retrieval, evals) and advanced prototyping. You turn concepts into working software quickly, using real data and integrations, with quality that holds up beyond vibe coding.
A track record of working closely with product, design and data, plus curiosity about people and a desire to learn how the craft of software intersects with product and design. You use prototypes as a way to think, not just to deliver.
Strong communication and storytelling: architecture diagrams, system maps and presentations that make technical recommendations clear and persuasive to executives and engineering leaders.
Nice-to-haves:
Comfort with Figma, design systems and front-end craft
Client-facing or consulting experience, or taking part in UX research
Experience with hardware or connected devices (Arduino, IoT)
Pop quiz, Hot Shot:
A client's CEO wants "an AI agent in the app by Q2." What's your first question for the CEO?
What's a piece of software that's beautifully built under the hood, not just on the surface? What makes it good?
Application requirements and instructions:
Résumé, LinkedIn + Cover Letter (Optional)
GitHub or two to three work samples (code, architecture docs, side projects or technical writing)
A short response of about 300 words: "Tell us about a technical decision you made that shaped how people experienced a product. What were the tradeoffs, and what would you do differently today?”
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $130,000-150,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Hybrid Model: Team members based in the San Francisco Bay Area are expected to work in the studio on Tuesdays, Wednesdays, and Thursdays, with flexibility based on client travel, project needs, and deliverables. Candidates based outside the Bay Area are not expected to be in the studio regularly, but should be available to travel as needed for IDEO and client work.
Health Benefits: Vision, Dental, Healthcare
Financial Benefits: 401K with Employer Contribution
Family & Caregiving: Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits: Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend, Commuter Reimbursement, and Phone & Internet Reimbursement
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives
to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
Please note that the successful candidate must be based in the United States and have the unrestricted right to work in the US. Unfortunately, we are unable to offer sponsorship for this role. IDEO proudly supports flexible work.
Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHO WE ARE LOOKING FOR
Everyone at Higgsfield is an A-player. We’re looking for teammates who bring:
- High IQ, energy, and agency.
- Extreme autonomy, and ownership.
- The ability to move fast, experiment constantly, and learn even faster.
- Resilience under pressure and readiness for an always-on environment.
- A balance of data-driven judgment and creative intuition.
- The drive to raise the standard for the entire team, not just yourself.
WHAT YOU WILL WORK ON
- Create compelling content for our official website — including blog posts, press releases, feature articles, and thought leadership pieces on Generative AI — designed to engage a global audience.
- Drive PR and media communications, building and maintaining strong relationships with key media contacts in the US and Europe, influencers, and analysts to maximize visibility and coverage.
- Support PR for Kazakhstan and Central Asia: build relationships with regional tech and business media, coordinate local announcements and interviews in Russian and English.
- Collaborate cross-functionally with Product, B2B, and Growth teams to understand new features and innovations, then translate them into compelling launch stories and product blogs.
- Build scalable content and PR processes that automate workflows, enhance efficiency, and deliver measurable growth across SEO and earned media channels.
YOUR MUST HAVES
- Proven track record of measurable copywriting results.
- High IQ and elite problem-solving skills.
- Tier-1 university degree & high GPA.
- Excellent writing & analytical skills with marketing impact.
- Fluent English.
- Ability to thrive in a startup environment.
NICE TO HAVES
- Experience in marketing copywriting, with a deep understanding of what makes content clear and effective.
- Experience working in early-stage and fast-growing startups or teams.
- International PR agency background
THE DEAL
- Competitive salary in USD.
- On-site role in Almaty office.
- Full-time position.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an experienced public opinion researcher to build and expand Anthropic's in-house polling and research function. This role will be fundamental to understanding how key audiences — from policymakers and third-party groups to the general public — perceive and respond to Anthropic's policy positions, messages, and campaigns. This is a foundational role: you'll establish the research function from the ground up, with high autonomy and limited precedent.
The Central Policy team sits at the operational heart of Anthropic's policy function — distinct from government relations and communications, but essential to enabling both. You'll work cross-functionally to ensure our policy and communications strategy is grounded in a rigorous understanding of stakeholder sentiment. The polling insights you generate will directly feed into high-visibility campaigns and will be a key asset in our policy efforts in Washington and beyond.
Anthropic is equal parts research lab, policy think-tank, and technology startup. We care deeply about the safe development of AI systems and build partnerships with governments through proactive, opinionated, substantive policy conversations. This role offers a unique opportunity to be at the forefront of AI policy, bringing rigorous research discipline to policy strategy.
Success in this role means establishing trusted relationships with leading polling firms around the world, delivering high-quality research on a regular cadence, and becoming the internal expert on how key audiences perceive AI, Anthropic, and Anthropic's positions and messages. You'll translate polling insights into strategic recommendations that measurably improve campaign effectiveness, and build scalable processes that allow the function to grow efficiently as demand increases.
Key responsibilities
Develop a comprehensive strategy for our in-house political research function that aligns with Anthropic's policy goals
Identify, evaluate, and establish relationships with leading research and polling firms, ensuring coverage across demographics, geographies, and political perspectives
Conduct detailed, proactive research to test core messages, policy proposals, and campaign themes, and to evaluate Anthropic's brand perception and performance
Execute rapid-response polling to quickly assess Anthropic's messaging strategy in response to external events, policymaker actions, competitive developments, or emerging opportunities
Work with external affairs colleagues (federal, state, and international) and policy communications to identify research priorities, interpret findings, and translate insights into actionable strategic recommendations
Develop and maintain a knowledge management system for polling data, insights, and recommendations that ensures findings are accessible and actionable
Manage polling vendors at scale, including vendor performance management
Participate in strategy sessions and provide thought partnership on the design of messages, policy proposals, and campaigns ahead of polling and testing
Create clear, compelling deliverables that distill polling findings into insights and recommendations
Identify opportunities to build and scale the polling function over time, including staffing needs, process improvements, and capability expansion
Track and report on the impact and utility of research, measuring how insights translate into more effective campaigns and strategic decisions
Minimum qualifications
Experience designing and executing public opinion research, including survey and questionnaire design, sampling approaches, and message testing
Ability to analyze quantitative and qualitative polling data and translate findings into clear, decision-ready written recommendations
Experience selecting, briefing, and managing external polling or research vendors
Strong writing and presentation skills, including distilling complex research for senior, non-technical audiences
Preferred qualifications
8+ years of professional experience in political or public opinion research, ideally spanning multiple campaign cycles and policy environments
Corporate public affairs experience, ideally in a highly scrutinized or regulated industry
Strategic thinking that spots emergent issues, identifies and tests the right messages, and translates those insights into tactical recommendations
A track record of building relationships with vendors, external experts, and complex stakeholder ecosystems
Strong organizational skills, with the ability to manage multiple projects simultaneously, maintain clear priorities, and deliver on tight timelines
Comfort operating in ambiguous environments, taking ownership of problems, and proactively driving initiatives with limited precedent
A resourceful, collaborative working style and genuine commitment to being a strong teammate
Passion for AI policy and alignment with Anthropic's safety mission and commitment to responsible AI development
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Are you passionate about Responsible AI and ensuring products are built and deployed ethically and safely? Sony Interactive Entertainment is seeking a highly motivated and experienced Senior Responsible AI & Governance Technical Specialist to help ensure our AI products and technologies are developed and deployed ethically, safely, and in alignment with our values. Demonstrable experience in Responsible AI and AI Governance is required. Technical skills are also a must.
In this role, you will operate at the intersection of modern AI technology, policy, and ethics. You will design and implement technical governance frameworks, guidelines, and best practices that support responsible AI innovation across the organization. You will identify and assess potential risks, conduct technical and business evaluations, and partner closely with cross-functional stakeholders to embed responsible AI principles into product development lifecycles, adapting to AI-enabled and agentic systems in particular, and identifying where AI-specific guidance or risk mitigations are needed.
This is a highly collaborative role working across engineering, product, information security, legal, and business teams to ensure AI initiatives align with regulatory requirements and SIE’s broader strategic goals. The ideal candidate brings a strong understanding of generative AI use cases, technical and sociotechnical risk, and product development, balancing responsible AI commitments with internal and external innovation.
If you are passionate about AI Governance and Responsible AI, and have demonstrable experience and skills required for this position, we encourage you to apply. This is an opportunity to build and mature an AI governance program within a fast-evolving landscape.
What You’ll Be Doing:
Contribute to long-term strategies for building safe, ethical, and innovative AI products and tools
Serve as a technical Responsible AI advisor for generative and agentic AI systems, helping teams assess architectures, tool integrations, MCP implementations, data flows, permissions, autonomy, and appropriate human oversight and guardrails
Engage stakeholders across the organization to gather feedback and address AI Governance and Responsible AI technical considerations
Use AI governance, risk tooling and discovery insights to identify emerging risks and support appropriate remediation and technical solutions
Experiment hands-on with emerging AI capabilities, including agents, MCP servers, tool integrations, APIs, and evaluation frameworks, to understand their capabilities and risks and translate findings into practical governance guidance
Sit on relevant domain boards as a technical specialist, partnering closely with Product and Engineering
Conduct ethical and safety risk assessments, advising teams on mitigation strategies related to bias, fairness, robustness, transparency, and societal impact
Partner with engineers, product managers, designers, online safety and more, to proactively identify unintended consequences and emerging risks of AI
Coordinate with Information Security and relevant technical teams to align AI governance reviews and risk assessments with security requirements and technical controls
Contribute to company-wide best practices for responsible AI development and deployment, including AI literacy materials and case studies
What We’re Looking For:
At least 3 years of experience in AI Governance, Responsible AI, Corporate Governance, AI safety, AI policy, or a related field, with meaningful experience evaluating AI technologies and systems
At minimum, 5 years of experience contributing to or leading cross-functional programs from strategy through operational implementation, partnering with product, engineering, legal, security, and operations teams
Strong technical fluency in modern AI systems, including LLMs, agentic architectures, tool use/function calling, APIs, cloud services, and automation
Hands-on experience working with or evaluating agentic AI systems; familiarity with MCP or comparable protocols and agent/tool integration frameworks strongly preferred
Experience with AI red teaming, adversarial testing, or other technical approaches to identifying risks in LLM and agentic systems
Understanding of agentic and sociotechnical AI risks, including excessive agency, permissions and data access, unintended tool use, human oversight, systemic risk, and emergent behaviors
Ability to translate technical findings and risks into practical controls, mitigations, and guidance for engineering, product, and business teams
Ability to independently drive outcomes across cross-functional teams with minimal supervision
Strong analytical and communication skills, sound judgment, and the ability to challenge assumptions and navigate ambiguity in a fast-moving environment
Ability and curiosity to stay current with emerging AI capabilities, risks, frameworks, and industry developments, particularly within technology, entertainment, and gaming
Preferred Qualifications:
Familiarity with relevant regulations, standards and ethical guidelines (e.g., EU AI Act, OECD Principles, NIST AI RMF, ISO/IEC 42001)
Proficiency in producing meaningful visualizations and reports, and effectively presenting technical results to diverse audiences
Industry experience in tech, gaming or (interactive) entertainment
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$132,800
—
$199,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
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