Location: Riyadh, Saudi Arabia; Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Dubai, United Arab Emirates; London, United Kingdom; Lusail, Qatar
Eram Talent is a prominent Talent Acquisition Consultancy committed to connecting skilled professionals with leading organizations. We are currently looking for an Environment and Sustainability Project Manager to join our client's team in Saudi Arabia. In this role, you will oversee the planning, execution, and management of projects focused on environmental sustainability, ensuring compliance with regulations and advancing the sustainability goals of the organization.
Responsibilities
Manage and lead environmental and sustainability projects from conception to completion, ensuring adherence to budget, timeline, and quality standards.
Develop project plans, including objectives, scope, timelines, resources, and budget requirements.
Coordinate with stakeholders to ensure project alignment with environmental regulations and sustainability initiatives.
Lead author for EIA reports, environmental management plans, environmental audit reports;
Perform risk assessments and mitigation strategies to address potential environmental impacts.
Project management of EIA projects including coordination of inputs from subject matter experts, field survey personnel and sub-consultants
Professional membership or certification with recognised organisations (e.g., IEMA, CIEEM, CIWEM, IES, PMP Certificate) would be advantageous.
Preparation of proposals and variation orders for EIA, environmental surveys and environmental monitoring programs
Monitor project progress, preparing regular reports for stakeholders on status and performance metrics.
Facilitate workshops and presentations to educate internal and external stakeholders on sustainability best practices.
Stay updated on the latest environmental policies and sustainability trends to inform project strategy and execution.
Requirements
Bachelor's degree in Environmental Science, Sustainability, or a related field; a Master's degree is preferred.
Minimum of 8-10 years of experience in project management within the environmental or sustainability sectors.
Experience with environmental compliance, sustainability reporting, and project management methodologies.
Strong interpersonal and communication skills, with the ability to engage and influence stakeholders.
Proven leadership skills with the ability to manage multidisciplinary teams.
Certifications related to project management (e.g., PMP) and/or sustainability (e.g., LEED) are a plus.
Ability to work effectively in cross-cultural environments and manage projects in Saudi Arabia.
Proficiency in project management tools and sustainability metrics/reporting software.
Riyadh, Saudi Arabia; Jeddah, Saudi Arabia; Tabuk, Saudi Arabia; Dubai, United Arab Emirates; London, United Kingdom; Lusail, Qatar
Location: Al Khobar, Saudi Arabia
Eram Talent is on the lookout for a Corporate Training & Development Specialist to join our esteemed team in Saudi Arabia. The Corporate Training & Development Specialist will play a vital role in assessing training needs, designing impactful training interventions, and implementing programs that align with strategic business objectives. You will collaborate with leaders across departments to identify skills gaps and develop training solutions tailored to enhance employee performance and career development.
Key Responsibilities:
Design and introduce the company’s training and development framework, policies, and standards.
Analyze and identify competency and skill gaps through performance data, surveys, and discussions with management.
Develop a long-term training roadmap aligned with business strategy and workforce planning.
Create and implement digital onboarding and learning programs leveraging technology (e.g., LMS, e-learning tools).
Develop and maintain engaging training materials, manuals, and visual aids.
Evaluate the effectiveness of programs, trainers, and learning content, recommending improvements.
Manage the annual training budget and forecast future learning investments.
Build partnerships with external training providers and certification bodies.
Prepare and present reports and dashboards on training outcomes and employee skill progress.
Support managers and supervisors in applying coaching and learning techniques within their teams.
Promote a culture of continuous learning across the organization.
Requirements
Bachelor’s degree in Human Resources Management, or equivalent from a recognized and accredited university is required.
A minimum of 8 years of experience in corporate training and development.
Strong expertise in designing and delivering effective training programs tailored to business needs.
Excellent presentation and facilitation skills, with the ability to engage diverse learners.
Strong analytical skills to assess training effectiveness and identify areas for improvement.
Exceptional communication skills, both written and verbal.
Experience with Learning Management Systems (LMS) and other training technologies.
Knowledge of adult learning principles and instructional design methodologies.
Ability to work collaboratively with various teams within the organization.
Proficiency in both English and Arabic is preferred.
A proactive approach to fostering employee development and enhancing organizational performance.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
Product managers at OKX are the CEOs of their areas of focus. We develop growth-focused product strategies, manage cost/profitability and then deliver powerful strategies that guide customers through simple transaction workflows. We are building an integrated and beautiful crypto-finance experience for mobile and web. Product managers collaborate across business units and align user research, design and UX writing, brand and marketing, technical project management and engineering, testing, data, compliance and legal teams. We are a multi-cultural and decentralized team with a deep passion for bitcoin, crypto and Defi. We are objective oriented and everyone contributes to data analysis to drive business growth.
About the Opportunity
As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes.
Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables.
You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.
What You'll Be Doing
Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it!
Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs
Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life
You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users
Manage your product dashboard by tracking all your product data metrics
Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience
Ensure that there are effective internal tools in place for any new product launch
What We Look For In You
Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody
Visionary for trending and future crypto market needs and payments industry changes
Product innovator that can achieve business goals with unique product offering and business models
Previous experience designing and building payments systems and understanding of risk management associated with these payment options
Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources
Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing
Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions
Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring
Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations
Bachelor's degree in Computer Science, Engineering, or a related technical discipline
Nice to Haves
Past experience working with payments systems or crypto platforms is strongly preferred
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-WWW
#LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Germany
About the Client
Our client is a fast-growing SaaS company simplifying and digitizing the CFO’s office. They partner with thousands of corporates and SMEs globally and have consistently achieved strong double-digit growth over the past three years. The business is now scaling internationally, with recent expansion into the Middle East, Southeast Asia, and Europe, and they are looking for builders who can support this global vision.
Our Client’s Vision for Europe:
Our client is expanding in the European market very aggressively, with >$3 Mn investment being parked and approved for the European market to sustain the early years.
Our client aspires to build north of 20 Mn USD revenue in the next 2-3 years across Europe. The plan in Europe is to land with E-invoicing product (which is a global trend) in Belgium and then expand to other countries, with France, Poland, Germany and Spain being countries of immediate focus.
About the Role:
As one of the first SDR hires in the European expansion, you’ll play a foundational role in driving revenue growth in the German market. This is a high-impact opportunity to build a strong sales pipeline from the ground up and shape our go-to-market strategy. In this role, you won’t just rely on inbound leads—you’ll be at the forefront of outbound prospecting, engaging decision-makers, and creating opportunities with top enterprises across Europe. As an early team member, you’ll have the chance to work closely with sales leadership, gain deep exposure to enterprise SaaS selling, and fast-track your career growth. If you’re looking for an exciting challenge, a meritocratic culture, and the chance to be part of a high-growth European GTM journey from day one—this is where you need to be.
Responsibilities (What you'll be expected to do):
Generate qualified opportunities for the company by rigorously prospecting and researching (outbound) in German Markets
Do rigorous research on companies, and build an effective sales pipeline by effective prospecting and lead follow ups
Strike and initiate conversations with our personas:
CFOs, CIOs, Finance head, Tax Head, IT Heads
Come up with creative/personalized emails and campaigns on Emails/LinkedIn/Calling etc to draw the attention of prospects
Be the face of the company and pitch our products to the prospects
Constantly update details of lead, your discussion and activity in
CRM
Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities
Schedule and coordinate meetings between qualified leads and sales representatives
Refine outreach strategies, and learn about the solution to be more effective
Requirements
Language Proficiency:
Native/Bilingual German
and Professional Level English
1-2 years of minimum experience in doing
Outbound Cold Calling
for German Markets
Experience in working with IT/Software Organizations or selling software's
Hustle attitude, with curiosity to learn new things is a must
Strong verbal and written communication skills
Working knowledge of Salesforce (Or any other CRM) is good to have
Benefits
What's In It For You:
Remote Opportunity
Lucrative Compensation & Competitive Perks
Be a part of a
0-1 Journey as a Founding SDR
Opportunity to evolve yourself as one of the Business Leaders
Location: Germany
About the Client
Our client is a fast-growing SaaS company simplifying and digitizing the CFO’s office. They partner with thousands of corporates and SMEs globally and have consistently achieved strong double-digit growth over the past three years. The business is now scaling internationally, with recent expansion into the Middle East, Southeast Asia, and Europe, and they are looking for builders who can support this global vision.
Our Client’s Vision for Europe:
Our client is expanding in the European market very aggressively, with >$3 Mn investment being parked and approved for the European market to sustain the early years.
Our client aspires to build north of 20 Mn USD revenue in the next 2-3 years across Europe. The plan in Europe is to land with E-invoicing product (which is a global trend) in Belgium and then expand to other countries, with France, Poland, Germany and Spain being countries of immediate focus.
Responsibilities:
Build a deep understanding of the company's products and position it as the partner of choice for CFOs and finance leaders in large enterprises.
Drive new logo acquisition through strategic outbound, partner networks, and referrals.
Navigate enterprise sales cycles end-to-end — from first conversation to signature — engaging with multiple stakeholders across functions.
Build compelling business cases and tailored value propositions to solve critical tax and compliance problems.
Negotiate and close enterprise contracts efficiently while ensuring predictable revenue realization.
Maintain high-quality CRM hygiene for accurate forecasting and pipeline visibility.
Requirements
Native German speaker with business-level English
Minimum 3+ years of enterprise B2B SaaS / Fintech / Tax / Compliance sales experience
Proven success in acquiring new enterprise customers and exceeding quota
Strong network and credibility in the German enterprise landscape
Excellent communication, storytelling, and negotiation skills at C-suite level
Willingness to travel frequently for face-to-face enterprise engagements
Ambitious, strategic mindset — excited by the potential to scale into country leadership
Benefits
Join a global Series C SaaS company backed by world-class investors and IPO-bound in 3 years
Sell into a high-growth European market with strong product-market fit
Competitive compensation and performance-based upside
Fast-track your career towards senior commercial or country leadership roles
Be part of a high-impact, global team transforming how enterprises manage tax and compliance
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.
At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.
What will I be doing?
Evangelize our product by spearheading the growth and adoption of Fin across our Mid-Market segment
Manage the full sales cycle for Fin's Mid Market customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
Maintain up-to-date knowledge of our evolving products and processes
Create your own demonstrations, tailored to client needs
Engage in team development and mentoring
Represent the voice of the customer to cross-functional partners, including Marketing and Product
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
What skills do I need?
5+ years experience as an Account Executive
3+ years of SaaS experience selling similar products
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Fluent German (Business Level)
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. In this pivotal role, you will be tasked with creating and implementing automation solutions using BMC Helix integration tools. Your contributions will be essential in streamlining operations and enhancing client satisfaction through effective integration strategies.
Key Responsibilities:
Develop and implement integration solutions utilizing BMC Helix to facilitate smooth data exchanges across various applications.
Create automation workflows aimed at improving operational efficiencies and reducing manual tasks.
Engage with clients to understand their unique requirements and translate these into technical specifications for integration.
Perform ongoing monitoring and troubleshooting of integration systems to ensure continuous improvement and reliability.
Document and maintain detailed records of integration processes, workflows, and operational guidelines.
Keep abreast of new features and best practices related to BMC Helix and integration technologies.
Requirements
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related discipline.
3+ years of experience in integration or automation roles, specifically with BMC Helix.
Comprehensive understanding of integration frameworks, methodologies, and tools.
Proven experience in creating automation scripts and workflows.
Proficiency in programming languages such as Python, Java, or equivalent.
Familiarity with RESTful APIs, web services, and data exchange protocols.
Strong analytical, troubleshooting, and problem-solving capabilities.
Exceptional communication skills to collaborate effectively with clients and team members.
A self-starter who can work independently and manage multiple tasks effectively in a remote setting.
Experience with cloud services and platforms is advantageous.
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions is looking for a talented BMC Helix Developer to join our dynamic team remotely. In this position, you will focus on the design, development, and enhancement of applications within the BMC Helix framework to address our clients' unique business challenges. Your expertise will drive the customization and optimization of Helix solutions, ensuring seamless integration and user experience.
Key Responsibilities:
Develop, configure, and maintain applications on the BMC Helix platform.
Collaborate with business analysts to gather and translate requirements into functional solutions.
Customize Helix functionalities to improve performance and user engagement.
Conduct testing and debugging to ensure high-quality deliverables.
Participate in code reviews and contribute to best practice discussions within the team.
Document development processes and application designs for future reference.
Keep up-to-date with the latest updates in BMC Helix and relevant technologies.
Requirements
Requirements:
Bachelor's degree in Computer Science, Software Development, or a related discipline.
Proven experience with BMC Helix or similar IT service management tools.
Strong knowledge of programming languages such as Java, C#, or Python.
Understanding of RESTful APIs and service-oriented architecture.
Experience with database management systems, including SQL databases.
Proficiency in version control systems like Git.
Ability to work collaboratively in a remote team environment.
Strong analytical skills with a problem-solving mindset.
Preferred Qualifications:
Certification in BMC Helix development or related IT certifications.
Familiarity with Agile methodologies and DevOps practices.
Experience in system performance tuning and optimization techniques.
Excellent communication skills and the ability to interact with various stakeholders.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring engineering leaders to work across the breadth of our Ubuntu Engineering organisation - leaders who care deeply for quality, performance and resilience in software, and have a proven track record for building, nurturing and developing high performing engineering teams.
This leadership track includes roles for managers and Senior+ engineers alike. At Canonical, managers are expected to stay technical and close to the code, and our Senior+ engineers lead and develop software projects, as well as the processes and people around them.
Our teams integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are the
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
You'll be accountable for your technical roadmap, and responsible for your team: helping them grow as engineers, do important and satisfying work, and have a great time while doing it. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our leads are:
Leading their teams in elevating the Linux developer and user experience
Designing, building and shipping high quality, performant software in Rust, Go and Python
Demonstrating sound engineering principles through architecture, development and code reviews
Taking responsibility for planning, estimation and execution
Working with product management to define the vision and strategy for Ubuntu
Setting expectations with other engineering teams, senior management, and external stakeholders
Offering coaching, mentoring, technical feedback and hands-on career development
Contributing to upstream and neighboring open source projects
Optimizing the distribution for performance, reliability, and security
Debugging complex system-level issues and delivering robust solutions
Authoring and improving technical and community documentation
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Ability to drive and deliver technical work streams going above and beyond expectations
Lead and coach others to deliver exceptional engineering work
A demonstrated passion for open source software
Significant experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Result-oriented, with a personal drive to meet commitments
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Experience contributing to or leading open source projects
Experience with Linux distributions/distribution engineering
Experience with software packaging and distribution mechanisms
Performance or Security Engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring engineers to work across the breadth of our Ubuntu Engineering organisation - engineers who care deeply for quality, performance and resilience in software, engineers who are just as comfortable with designing and engineering new software as they are with packaging, integrating, testing and shipping the incredible catalog of open source software provided by the Ubuntu repositories.
Our engineers integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are:
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
Bring your existing expertise and learn new skills by working on one of the most prolific pieces of open source software. As an engineer working on Ubuntu you could work on any or all of the following categories:
Development
: design, build and ship new foundational systems software and applications in Rust, Go, Flutter, and Python
Architecture
: engineer the integration of open source from boot firmware to cloud applications deployment
Packaging
: a combination of Debian and Snap packaging to ship software in the distribution
Automation
: build and maintain the machinery responsible for building, testing and shipping Ubuntu
Distro Engineering
: the maintenance and evolution of a Linux distribution and its repositories
This application track is suitable for those at the mid point in their career but perhaps not quite at the Manager/Lead level, with relevant skills to contribute to Ubuntu.
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies.
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our engineers are:
Designing, building and shipping software in Rust, Go and Python
Packaging, integrating, testing and uploading open source software to the Ubuntu repositories
Debugging system-level issues and delivering robust solutions
Authoring and improving technical and community documentation
Contributing to upstream and neighboring open source projects
Collaborating as part of a globally distributed team
Mentoring their colleagues to build skills and understanding
Developing and improving processes to more efficiently fulfill our goals
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
At least 2 to 4 years of professional software engineering experience post University
Drive and a track record of going above and beyond expectations
A demonstrated passion for open source software
Significant experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Experience with Linux distributions and distribution engineering
Experience with software packaging and distribution mechanisms
Understanding of build systems and toolchains, including for cross-compilation
Performance or Security Engineering experience
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring junior engineers to work across the breadth of our Ubuntu Engineering organisation - engineers who care deeply for quality, performance and resilience in software, engineers who are just as comfortable designing and engineering new software as they are packaging, integrating, testing and shipping the incredible catalog of open source software provided by the Ubuntu repositories.
Our engineers integrate the freshest open source software, provide robust upgrade paths and engineer the future of Ubuntu. Ubuntu is not just the world’s most deployed open source operating system, it's a platform that enables innovation for millions of users across the globe. Our community represents the full breadth of the developer experience; from students, hobbyists and freelancers to high performance engineering and creative teams in corporate and academic environments.
The four key teams that ship Ubuntu are
Foundations
: maintaining foundational software: architectures, package managers, compilers, toolchains, bootloaders, filesystems and core utilities
Server:
leading the design, evolution and future of our Ubuntu Server distribution
Desktop:
driving Ubuntu Desktop, our future immutable desktop: Ubuntu Core Desktop, WSL, gaming technology, and a suite of modern applications for the desktop crafted with Flutter
Debcrafters:
a new team responsible for the forward movement, maintenance and overall health of the Ubuntu archive: one of the most abundant repositories of open source software available today
Bring your existing expertise and learn new skills by working on one of the most prolific pieces of open source software. As an engineer working on Ubuntu you could work on any or all of the following categories:
Development
: design, build and ship new foundational systems software and applications in Rust, Go, Flutter, and Python
Architecture
: engineer the integration of open source from boot firmware to cloud applications deployment
Packaging
: a combination of Debian and Snap packaging to ship software in the distribution
Automation
: build and maintain the machinery responsible for building, testing and shipping Ubuntu
Distro Engineering
: the maintenance and evolution of a Linux distribution and its repositories
If you have skills in those areas, or you have other skills you believe could contribute to Ubuntu, and you're keen to get started building your career in open source, then this is the role for you. Our junior career path caters for both new graduates and early careers engineers.
At Canonical, you will have the opportunity to engage with and contribute to the broader open source community. We're looking for individuals who can help build a thriving community and contribute with enthusiasm and precision to a broad range of technologies.
Location
: We have remote roles open in every time zone.
The role entails
Based on the first round of interviews, we identify specific teams where you might be an excellent fit and conduct second-round interviews with those teams. Our engineers are:
Designing, building and shipping software in Rust, Go, Python and C/C++
Packaging, integrating, testing and uploading open source software to the Ubuntu repositories
Debugging issues, then designing and delivering robust solutions
Authoring and improving technical and community documentation
Contributing to upstream and neighboring open source projects
Collaborating as part of a globally distributed team
Continuously learning and progressing their technical and professional skills
What we are looking for in you
An exceptional academic track record from both high school and university
Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
Drive and a track record of going above and beyond expectations
A passion for open source software
Experience with Rust, Go, Python, Flutter or C/C++
Professional written and spoken English
Excellent communication and interpersonal skills
Ability to travel twice a year, for company events up to two weeks each
Nice-to-have skills
Familiarity with Linux distributions
Familiarity with system debugging tools and techniques
Familiarity with automation tooling and CI/CD systems
Experience contributing to open source projects
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Yerevan, Armenia
Description
We are seeking a highly analytical and data-driven Digital Analytics Manager to lead our digital tracking, performance measurement, and insight-generation efforts across products and regions. This role will be responsible for ensuring reliable data infrastructure, analyzing digital user journeys, evaluating marketing performance, and producing actionable insights that directly impact acquisition, engagement, and retention strategies. The ideal candidate will play a vital role in shaping a data-first marketing culture and enabling smarter decision-making across all digital touchpoints.
Responsibilities
Own and manage digital analytics tools such as GA4, GTM, Google Search Console, Yandex Metrica, Looker Studio, etc.
Build and maintain scalable tracking infrastructure across platforms (casino, sportsbook, fast games, mobile, web)
Define and implement tagging strategies, UTM structures, event tracking, and data layers in collaboration with developers
Monitor and improve accuracy of user behavior tracking, conversion funnels, traffic sources, and performance attribution
Analyze campaign, promotion, and tournament performance by evaluating metrics such as bet count, user count, GGR, bounce rate, CPA, LTV, retention
Design and automate dashboards and reporting solutions for different department
Conduct behavioral analysis to support segmentation, targeting, lifecycle optimization, and user experience improvements
Collaborate with teams to support A/B tests, UX experiments, and feature adoption tracking
Benchmark competitor and market data to inform marketing initiatives and product strategies
Ensure full compliance with data protection regulations (GDPR/local laws) across all analytics implementations
Requirements
Bachelor's or master's degree in Marketing, Data Analytics, Statistics, or a related field
Minimum 2–4 years of hands-on experience in digital/web analytics or marketing analytics roles
Advanced proficiency with GA4, GTM, SQL, Looker Studio, BigQuery, or similar tools
Experience with behavioral analytics platforms
Strong understanding of marketing attribution models, funnels, cohort analysis, user segmentation, and retention metrics
Experience building automated dashboards and reports for cross-functional teams
Familiarity with digital marketing performance metrics (CTR, CPA, ROI, FTDs, NGR, etc.)
Excellent collaboration skills with both technical (developers) and non-technical (marketers) stakeholders
Knowledge of affiliate tracking, mobile attribution, or fraud detection tools is a strong plus
Location: Delhi, India; Bangalore, India; Ahmedabad, India; Pondicherry, India; Cebu City, Philippines; Davao City, Philippines; Makati, Philippines; Iloilo City, Philippines; Manila, Philippines; Taguig, Philippines; Quezon City, Philippines
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
MicroStrategy / Power BI Developer
to join one of our
clients
' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job Summary:
We are looking for an experienced MicroStrategy / Power BI Developer and Administrator with 6–8 years of expertise in business intelligence, data visualization, and platform administration. The ideal candidate will combine strong technical proficiency with solid business acumen and design sensibility to deliver high-quality analytics solutions and ensure the smooth operation of BI platforms.
Key Responsibilities:
• Development & Reporting:
o Design, develop, and maintain interactive dashboards and reports using MicroStrategy and Power BI.
o Create optimized data models and implement advanced DAX expressions for accurate and efficient analytics.
o Collaborate with business users to understand requirements and provide actionable insights aligned with accounting and IFRS reporting standards.
o Ensure visual consistency and clarity through effective data visualization design.
• MicroStrategy Administration:
o Manage MicroStrategy environment including user management, security roles, project setup, and access controls.
o Handle metadata maintenance, server configuration, scheduling, and report distribution.
o Monitor system performance, perform upgrades, patch installations, and troubleshoot server or application issues.
o Coordinate with IT and database teams to ensure platform stability and data integrity.
o Maintain documentation for configurations, processes, and system changes.
• Advisory & Stakeholder Engagement:
o Act as an analytical advisor, guiding business stakeholders with insights and recommendations.
o Communicate effectively with both technical and non-technical audiences.
o Demonstrate a proactive, self-starting attitude in driving BI initiatives forward.
Required Skills & Qualifications:
• Experience: 6–8 years in BI development and administration, with strong experience in MicroStrategy and Power BI.
• Technical Expertise:
o Advanced knowledge of MicroStrategy architecture, administration, and security management.
o Strong proficiency in Power BI, DAX, and data modelling.
o Familiarity with SQL, ETL processes, and data warehousing concepts.
• Business Knowledge: Strong understanding of Supply Chain and Finance.
• Soft Skills: Excellent communication, problem-solving, and stakeholder management skills.
• Design Sense: A keen eye for layout, design, and data visualization aesthetics.
Location: Cairo, Egypt; Manama, Bahrain; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India
Müller's Solutions is seeking a talented Temenos Functional Consultant to join our team. In this role, you will be the key link between our clients and the technology, helping them optimize their use of Temenos banking solutions. You will analyze business needs, configure Temenos applications, and provide guidance to ensure that clients achieve maximum value from their software investment.
Responsibilities:
Conduct comprehensive requirement gathering sessions with clients to understand their business processes and needs.
Configure and customize Temenos applications to align with client requirements, focusing on modules such as Core Banking, Digital Banking, and Wealth Management.
Develop functional specifications and documentation to guide development and implementation efforts.
Perform system testing, validation, and quality assurance to ensure solutions meet client expectations.
Provide training and support for end users, ensuring they are proficient in utilizing the Temenos system effectively.
Stay abreast of the latest Temenos updates, modules, and best practices to provide informed advice to clients.
Collaborate with technical teams to maintain system integrity and design database workflows.
Requirements
Requirements:
Bachelor's degree in Finance, Business Administration, Information Technology, or a related field.
A minimum of 5 years of experience working with Temenos software solutions.
Strong knowledge of Temenos modules, functionalities, and related banking services.
Experience in business analysis, process mapping, and system configuration.
Excellent problem-solving abilities and attention to detail.
Strong communication and relationship-building skills to effectively engage with clients and stakeholders.
Ability to prioritize tasks and manage multiple projects in a fast-paced environment.
Temenos certification or training is preferred.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Cairo, Egypt; Manama, Bahrain; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India
Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain
Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors.
In this role, you will focus on analyzing, designing, and implementing workflows and processes within the BMC Helix ITSM platform. Your expertise will enhance the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and industry best practices.
Key Responsibilities:
Analyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimization.
Design and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service quality.
Collaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectives.
Conduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow tools.
Monitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessary.
Stay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow management.
Requirements
Bachelor's degree in Computer Science, Information Systems, or a related field.
3-5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platforms.
Strong understanding of workflow design, process mapping, and optimization techniques.
Proficient in analyzing business requirements and translating them into technical specifications.
Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
Proven problem-solving skills and a proactive approach to identifying and resolving issues.
Ability to work collaboratively in a remote, fast-paced, team-oriented environment.
Certifications in ITIL or other ITSM methodologies are a plus.
Location: Berlin, Germany; Paris, France; Madrid, Spain; Lisbon, Portugal; Rome, Italy
Müller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements, design architecture, and ensure that our solutions provide the highest value and efficiency.
As a key member of our team, you will guide clients through the complexities of Helix implementations, ensuring they derive maximum benefit from their investments.
Key Responsibilities:
Engage with clients to identify and analyze their business requirements and technical specifications.
Architect and configure BMC Helix solutions that align with client objectives and workflows.
Lead the implementation process, ensuring that best practices are followed throughout.
Provide technical expertise and support during system testing, deployment, and post-implementation activities.
Create and maintain comprehensive documentation, including architecture diagrams, solution specifications, and user guides.
Stay current on BMC Helix updates and industry trends to continually improve solutions.
Conduct training sessions and workshops for client teams to enable effective use of Helix solutions.
Requirements
Requirements:
Bachelor's degree in Computer Science, IT, or a related field.
A minimum of 5 years of experience in a consulting or solution architect role focused on BMC Helix.
Extensive knowledge of the Helix platform, including its architecture and various functionalities.
Proficiency in designing client-centric solutions through a deep understanding of business processes.
Strong analytical and problem-solving abilities with a focus on delivering high-quality results.
Excellent communication and interpersonal skills to effectively engage with clients and teams.
Ability to work independently and handle multiple priorities in a remote work environment.
BMC Helix certifications are highly desirable.
Location: Prague, Czechia
D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer’s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Our ambition is to catalyse innovation capability by supporting priority teams to develop truly customer-centred products and services. We are developing an end-to end approach that provides design, design thinking, agile and lean approaches to product development.
We are looking for a Talent Acquisition Coordinator (Spanish & Italian Speaking) to support our key projects designing innovation tools, training and experiences.
! This role lasts initially until the end of May 2026 with expected extension, where only a full-time cooperation is available as form of cooperation.
Key Responsibilities
Create and manage offer letters in local languages
Initiate and monitor employment checks including drug and medical screenings, ensuring timely completion and escalation of discrepancies
Complete and maintain all relevant documentation related to background checks or offer rescinds
Handle sensitive candidate data in compliance with internal policies and confidentiality standards
Coordinate communication between Talent Acquisition Business Partners, Hiring Managers, and candidates to ensure smooth pre-boarding processes
Support administrative activities and contribute to the overall efficiency and compliance of the Global TA Coordination team
Maintain accurate records and ensure alignment with company standards and timelines
Requirements
Minimum 1 year of coordination or administrative experience in Human Resources or Talent Acquisition
Experience in pre-boarding processes such as contract generation, global mobility, or visa coordination is an advantage
Familiarity with HR systems such as Workday preferred
Strong attention to detail and accuracy in documentation and reporting
Excellent organizational, problem-solving, and communication skills
Proficiency in Microsoft Office, with advanced Excel skills preferred
Ability to work effectively in a fast-paced, evolving, and remote environment
Proven ability to manage multiple stakeholders and adapt to change
University degree strongly preferred
Fluency in English, Italian, and Spanish
Candidates must declare Criminal record extract not older than three months
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Minimum 5 weeks of vacation
Paid sick days
Meal vouchers
Vouchers (B-day voucher, wedding, and new born surprise)
Contributions to wellness programs (multisport card)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website
www.d-ploy.ch
or by reaching our directly to our recruitment team recruiting@d-ploy.ch.
Location: Amman, Jordan
We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities.
Responsibilities
Build and maintain strong relationships with assigned clients.
Develop and execute customer success plans to drive product adoption and satisfaction.
Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience.
Monitor usage metrics and proactively address risks to retention or expansion.
Serve as the primary point of contact for addressing client feedback and potential service gaps.
Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals.
Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members.
Advocate for customer needs and feedback in internal roadmap discussions.
Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups.
Apply empathy, active listening, and relationship-building skills to foster long-term partnerships.
Requirements
3–5 years of experience in customer success, account management, or client services.
Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.).
Strong understanding of banking operations, payment systems, and regulatory environments.
Excellent communication and presentation skills, especially with senior stakeholders.
Ability to manage multiple accounts and prioritize effectively.
Problem-solving mindset with a proactive approach to customer engagement.
Preferred Qualifications
Experience working with central banks or large-scale financial institutions.
Familiarity with ISO payments industry standards.
Technical aptitude to understand APIs, integrations, and software workflows.
Experience with CRM systems and analytics dashboards.
Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators.
Exposure to customer health scoring and lifecycle planning.
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seniorSingapore, Singapore
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