Location: Dubai, United Arab Emirates
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: London, Greater London, United Kingdom
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive remuneration package based on qualifications and experience.
Opportunities to learn and grow through our "Employee Training & Development Program".
Health Insurance.
Multiple events to bond with the team and the group.
Birthday and Loyalty benefits.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Metn, Lebanon
The Company
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
Role
We are looking for a Senior Data Analyst to own end-to-end analytics for our core engines. In this role, you won't just build dashboards, you will partner directly with Business Leaders to define roadmaps, business cases, and design synthetic experiments. You will turn ambiguous data into an actionable strategy that directly impacts customer conversion, driver efficiency, and growth.
What You’ll Do
Product Partnership & Strategy:
Collaborate with Product Managers, Strategy Directors and Business leaders to translate complex business problems into data-driven product features and strategic roadmaps.
Experimentation & A/B Testing:
Design, implement, and analyze rigorous A/B and multivariate tests to evaluate feature launches, pricing mechanics, and UX changes across our apps.
Funnel & Marketplace Optimization:
Deep-dive into consumer retention, funnel conversion, courier dispatch dynamics, and merchant metrics to unlock business growth and improve unit economics.
Metric Standardization:
Define core product KPIs and maintain a single source of truth by building robust data models (data warehouse) and production-grade dashboards (Tableau).
Data Quality & Infrastructure:
Enforce strict data validation standards, maintain data governance across clickstream/event tracking, and ensure downstream reporting reliability.
Technical Leadership:
Mentor junior analysts, lead code reviews for analytical SQL scripts, and elevate overall analytics best practices across the team.
What We’re Looking For
Experience:
4+ years of data analytics experience, ideally in a product-led tech company, hyper-growth startup, or multi-sided marketplace (e.g., delivery, ride-hailing, e-commerce).
Advanced SQL Mastery:
Recognized expert in writing clean, modular, scalable SQL code optimized for complex datasets.
Statistical Rigor & Python/R:
Strong understanding of hypothesis testing, causal inference, and statistical modeling using Python or R.
BI & Data Modeling:
Hands-on experience building centralized dashboards in Tableau and working with modern data stack tools (dbt, Snowflake, BigQuery, Databricks).
Product Intuition:
Demonstrated track record of leveraging user behavior analytics (event tracking, cohort analysis, funnel drop-off) to directly influence product decisions.
Education:
Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, Economics, or an equivalent quantitative field.
Nice to Have
Experience working with clickstream tools (Mixpanel, Amplitude, Segment).
Hands-on knowledge of data engineering tools or orchestration frameworks (Airflow, dbt).
Experience in experimentation tools (Statsig)
Location: Mumbai, India
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role
The RTR Finance accountant role is responsible for transactional and operational delivery within the Record to Report (RTR) function of the Shared Services Centre (SSC). This role ensures the accurate and timely processing of financial transactions and reporting, execution of month-end and year-end close activities, and provides essential assistance to the RTR Team Lead and Process Tower Lead to maintain high standards of service delivery across multiple geographies.
Key Responsibilities
Transaction Processing
Accurately process journal entries as per the month end close calendar or ad-hoc as requested by Geography finance team (e.g. adjustments, re-allocations, corrections)
Prepare supporting documents, refresh reports necessary for calculation of journal values. Raise queries and gather information required for journals calculation and preparation
Prepare journal templates, check dimensions, GL codes, date, entity, upload and post transactions in ERP. Submit journals for approval in accordance with Level of authority and policies in place
Support the planning and allocation of tasks of routine and ad hoc transactions in the ticketing system. Use the ticketing system for execution and monitoring of tasks
Prepare and maintain balance sheet reconciliations, ensuring all items are supported and unreconciled items are investigated, escalated and action plan defined
Month-End and Year-End Close
Provide operational support for month-end and year-end close activities, including data gathering, transaction processing, and report generation
The Requirements
Key Skills & Experience
Experience in shared services, in a Record to Report accounting role
A minimum of 10 years experience in an Accounting roles
Working knowledge of ERP systems (Navision), proficiency in Microsoft Excel, preferable reporting Power BI experience
Strong attention to detail and commitment to accuracy and delivery on time as per the SLAs
Good organisational and time management skills, with the ability to meet deadlines
Effective communication skills and a collaborative approach to teamwork
Willingness to work various shift patterns aligned to supported geographies (e.g., Europe/UK, Australia, Americas, UAE, India) as required by the SSC operating model.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities. You will have good organisational and time management skills with the ability to meet deadlines, along with effective communication skills.
Location: Barcelona, Spain; Limassol, Cyprus; Warsaw, Poland; Ta' Xbiex, Malta
Join COLIBRIX ONE – Innovating the Future of Payments
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
As a
Key Account Manager
at
Colibrix One
, you’ll play a vital role in building strong, lasting relationships with merchants, collaborating across departments, and driving innovation through a deep understanding of client needs. This is a client-facing, strategic position ideal for someone who thrives in a fast-paced fintech environment and is passionate about delivering exceptional service.
Key Responsibilities:
Manage client onboarding, including gathering and conducting an initial review of documents
To advise our customers regarding products and services
To establish sustainable customer relations
To maintain and update the client database
Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations
Anticipate client needs, and the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices
Your Profile:
Passion for providing the best client experience
Excellent communication skills, the ability to persuade and voice your opinion
Dedicated, motivated, and confident personality is driven by personal achievements and accomplishments
Previous experience in client-oriented role in the B2B sector
Strategic and analytical thinking
Ability to prioritize own workload and work with minimum supervision
To be able to challenge established norms and proactively seek improvements and better solutions
What you need to succeed in this role:
1+ years’ experience preferably within a regulated entity in a similar role in a banking, payments
Higher education: Business management, Economy, or other would be an advantage
Experience working in a fast-paced environment
Excellent written communication skills and ability to convey complex information in a clear, understandable way for the audience
Fluency in English and Russian (proficiency in additional languages is considered an asset)
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
English / Spanish classes
Opportunity to receive reimbursement for work-related training/courses
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Großostheim, Germany
Our client is a renowned international player in the production, advisory services, and sales of specialized medical products, with a portfolio across cardiovascular, ophthalmic, microsurgery, plastic, orthopedic, dental & maxillofacial surgery, and other surgical specialties.
It is a proudly Mexican company with more than 56 years of history, built on strong values of ethics, excellence, innovation, and commitment to healthcare.
They manufacture high-quality surgical sutures and medical devices, contributing to the care of millions of patients in Mexico and in more than 80 countries worldwide. With over 900 employees, they have been the leading supplier of surgical sutures to the Mexican Public Health Sector for more than 30 years and are ranked among the top ten companies globally in our segment.
General Activities
Execute daily shipping and logistics activities according to the orders, documentation and priorities provided by the Customer Service / Commercial Department.
Support the daily execution of customer shipments and other sales-related logistics activities.
Responsible for receiving trading products and preparing, packing and dispatching customer orders according to the corresponding order and invoicing documentation provided by the Commercial Department.
Backup support for incoming goods and other shipment-related activities when required.
Customer Orders & Shipments
Receive the customer orders and corresponding shipping/invoicing documentation prepared by the Commercial Department.
Pick the products required for each customer order.
Verify the products and quantities against the corresponding documentation before packing.
Pack customer orders appropriately and prepare them for shipment.
Prepare shipping labels and the necessary shipping documentation according to established procedures.
Arrange the dispatch of customer orders through the designated courier or transportation service.
Ensure that shipments are prepared and dispatched according to the required schedule.
Provide shipment and tracking information for customer notification.
Maintain the corresponding shipping documentation and records.
Receipt of Trading Products
Receive incoming shipments of trading products from approved suppliers.
Verify received products and quantities against the corresponding delivery documentation.
Report discrepancies, damages or other visible issues to the responsible person.
Place received trading products in their designated storage locations.
Maintain appropriate organization of trading products within the assigned storage area.
Samples, Promotional Materials & Commercial Shipments
Prepare, pack and dispatch product samples according to instructions from the Commercial Department.
Prepare and ship promotional materials required for customers, distributors and other commercial activities.
Support the preparation, packing and shipment of materials required for exhibitions, congresses and trade fairs.
Receive and organize returned promotional or exhibition materials when applicable.
Support other sales-related packing and shipping activities as required.
Backup Support – Incoming Goods
When required, particularly during the absence of the responsible employee:
Receive incoming packages and deliveries from suppliers.
Provide basic support with the receipt of raw materials and other incoming supplies.
Support the receipt of sterilized products and other incoming product shipments.
Verify deliveries against the accompanying documentation and forward the corresponding documents to the responsible department.
Place received goods in the designated area according to internal instructions.
Immediately report any visible damage, discrepancy or irregularity to the responsible person.
General Support
Maintain the packing and shipping area clean, organized and ready for daily operations.
Ensure adequate availability of standard packing and shipping materials and inform the responsible person when replenishment is required.
Follow established company procedures for handling, packing and shipping products.
Support the Commercial Department with other basic logistics and shipping activities when required.
Location: United States
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes.
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to work in the US
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: Berlin, Germany
The Company:
Our client is a digital cardiology start-up headquartered in Berlin and Boston, focused on developing innovative technology to improve outcomes for patients living with heart failure. It has already deployed a CE-marked remote patient monitoring platform across Europe and is now advancing a voice-based Software as a Medical Device designed to detect worsening heart failure through short, daily smartphone recordings.
Its voice-based solution has received FDA Breakthrough Device Designation, with its pivotal FDA trial currently underway across 15+ sites in the US, Canada, and Europe. The company collaborates with leading academic institutions and healthcare systems, including Charité, the Mayo Clinic, Duke, and Harvard. At the heart of its work is a clear mission: helping people with heart failure live longer, healthier lives through earlier detection and innovative digital care.
The Role:
Lead trial start-up including site selection, agreements, and budgets, IRB submissions, site initiation and training
Drive enrollment and protocol adherence across sites in close partnership with investigators and site coordinators
Own the monitoring strategy and personally conduct monitoring visits, both remote and on-site, in addition to managing any contract monitors
Own study budgets, timelines and risk registers, reporting directly to the Chief Medical Officer
Run the operational backbone: eTMF, EDC, data cleaning, and protocol deviations
Ensure audit and inspection readiness (FDA BIMO, IRB) and maintain sponsor SOPs’
Support the European investigations and regulatory compliance (ISO 14155, MDR)
Author and maintain SOPs and work instructions (WIs) for clinical operations, monitoring, and data management
Requirements
Degree in life sciences, nursing, medicine, biomedical engineering or a related field
5+ years in clinical research, including 3+ years in US FDA-regulated devices
Familiarity with SaMD clinical trials
Hands-on experience with the full IRB submission lifecycle: preparing and submitting packages, then amending documents like the CIP and ICF as the protocol changes
Hands-on experience taking a US multicenter trial from start-up through enrollment, and closing, on the sponsor side and without a full-service CRO
Working knowledge of 21 CFR Parts 812, 50, 56 and 11, ICH-GCP, ISO 14155 and HIPAA; practical experience with EDC and eTMF systems
Structured problem-solving and clear prioritization under shifting timelines
Strong stakeholder management across academic sites, health systems and senior KOLs
Uncompromising on patient safety, data integrity and inspection readiness
Fluency in English
Authorized to travel to the US without Visa restrictions (e.g. ESTA-eligible)
Nice to have:
Cardiology or heart failure trials; pragmatic or health-system-embedded trials
App-based or remote monitoring studies (patient onboarding, adherence, technical support)
Contribution to a De Novo, 510(k) or PMA clinical evidence package
Advanced academic degree (e.g. MSc)
Benefits
💵
Competitive pay plus meaningful equity
🫀 Bring a first-in-class digital biomarker through FDA clearance and into routine care
🚀 A dynamic startup with exceptional talent from Harvard, TUM, Meta and Stanford
🌎 Based at our Berlin headquarters with regular visits to US sites and the flexibility to work remotely
✈️ Direct exposure to leading US cardiology centers and the FDA Breakthrough Devices process
🎾 Access to Urban Sports Club to help you stay active and fit
Location: United Kingdom; United States; Canada; Germany; Portugal; Sweden
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-performing Senior Account Manager to join a fast-growing hospitality brand specializing in aesthetically curated vacation rentals. This is a critical leadership role that bridges the gap between high-touch guest experience, operational excellence, and strategic growth. You will ensure our properties maintain the highest standards of quality while driving supplemental sales and managing vital relationships with property owners. If you are a real estate professional with a "think like an owner" mentality and a passion for the short-term rental industry, this is your opportunity to lead a dedicated team in a dynamic environment.
Key Responsibilities
Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience.
Manage cleaning reports and review property photos to ensure every home meets our rigorous SOP standards.
Refine existing workflows and create new SOPs to improve operational efficiency and scalability.
Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships.
Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth.
Execute "Think Like An Owner" projects, special initiatives designed to improve the business's bottom line and guest satisfaction.
Monitor and report on team performance against base KPIs and the "Focus of the Month."
Requirements
Senior-level experience in Real Estate or Hospitality.
Proven mastery of Objection Handling and high-level negotiation.
Native-level fluency in English with exceptional written and verbal communication skills.
Proficiency in Google Workspace.
Availability to work a strict PST 9:00 AM – 5:00 PM schedule.
Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls.
Proficiency with Slack and Monday.com.
Previous experience in the short-term rental or vacation rental industry.
Benefits
💰 Competitive salary
🌎 Fully remote work environment
📈 Long-term stability in a growing company
🏠 Opportunity to work within the luxury hospitality and real estate sector
Location: Seattle, United States; Atlanta, United States; Baltimore, United States; Toronto, Canada; Austin, United States; Denver, United States
TuxCare
offers a portfolio of security solutions for Linux and open-source software aimed at enterprise organizations. With TuxCare, enterprises can automate live vulnerability patching, minimize downtime, keep their applications secure and compliant, and get support from a team that knows Linux security best – covering the most popular Linux distributions, end-of-life systems, programming languages, and much more.
We’re looking for a Head of Direct Sales to lead TuxCare’s direct sales organization across North America and EMEA. Reporting to the Chief Revenue Officer, you will lead a distributed team responsible for new customer acquisition, growth within existing accounts, and renewals.
This is a hands-on sales leadership role. Our solutions, including SecureChain and Extended Lifecycle Support for RHEL-based Linux alternatives (ELS for RLA), call for thoughtful discovery, tailored proposals, and flexible deal structures. You’ll coach the team through live opportunities, help shape complex deals, and build a sales approach grounded in each customer’s security and business needs.
Responsabilties:
Set and execute the direct sales strategy across North America and EMEA, turning revenue goals and territory plans into clear priorities for the team.
Lead, coach, and develop Enterprise Account Executives, Account Executives, account management, renewals, and sales development team members.
Work closely with sales representatives on active deals, helping them uncover customer needs, communicate business value, and develop effective proposals.
Support complex and strategic opportunities, including customer conversations, negotiations, and requests for tailored packaging or terms.
Drive performance across new business, account growth, and renewals while maintaining a healthy pipeline and accurate forecasts.
Review sales results and win/loss trends to identify coaching opportunities and improve the team’s approach.
Build strong relationships with strategic customers and identify opportunities to grow TuxCare’s presence in both regions.
Partner with Marketing, Revenue Operations, Product, and Finance to improve go-to-market execution and resolve customer needs.
Hire, onboard, and develop sales talent across North America and EMEA.
Represent TuxCare at relevant industry events and provide regular performance and forecast updates to the CRO and executive team.
Requirements
Proven experience leading direct sales teams across North America and EMEA, with a strong record of achieving revenue targets.
Required: Direct sales or sales leadership experience in software supply chain security, software composition analysis (SCA), application security, or DevSecOps. Candidates must have sold enterprise solutions in this sector; experience selling general IT or infrastructure software alone does not meet this requirement.
Hands-on experience selling solutions to buyers concerned with software vulnerabilities, end-of-life systems, compliance, or open-source security.
Strong deal-coaching and value-selling skills, including experience with tailored product packaging and dynamic pricing.
The ability to turn technical challenges into a clear business case for both technical and executive stakeholders.
Experience managing new customer acquisition, account growth, and renewal motions.
Strong forecasting, pipeline management, negotiation, and presentation skills.
A coaching style that combines support, clear expectations, and accountability.
Familiarity with MEDDPICC or a comparable enterprise sales qualification methodology.
Willingness to travel as needed.
Benefits
What's in it for you?
A strong focus on professional development with opportunities for learning and growth:
Interesting and challenging projects,
Mentor and other knowledge-exchange programs;
Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide;
Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance;
Compensation for private medical insurance;
Co-working and gym/sports reimbursement;
The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.
Location: Amman, Jordan
We are looking to recruit Associate Support Engineers who will receive an intensive training in the field of Support & Implementation and its related technologies and will be involved in providing remote IT technical liaison during the shift, in addition to providing support and network administration to the customers and troubleshooting issues over the phone/emails and onsite whenever needed.
Responsibilities:
Provide first-line support for the helpdesk and all associated processes.
Provide tier-one telephone support for software applications.
Provide Basic troubleshooting for software problems covered in training.
Utilize help desk software to keep an accurate account of all incoming calls, opened incidents, and requests.
Route calls and notify technicians of any critical situation requiring immediate attention.
Maintain the proper skills necessary to interface with a variety of users regarding specific problems.
Troubleshoot and provide appropriate solutions to problems.
Serve as a liaison between customers and the technical department.
Maintain client confidence and protects operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Perform any other related duties incidental to the work.
Requirements:
Fresh graduates - up to one year of experience.
BSc degree in computer information system or any related field.
Willingness to work on different shifts either from (04:30PM - 1:00AM) or (12:00AM – 08:30AM) or (8:00AM - 5:30PM).
Willing to travel and work extra hours when needed.
Willing to relocate as needed.
Excellent written and verbal communication skills (Arabic & English languages).
Knowledge of Database engines (Oracle, MS-SQL, Postgres).
Knowledge of Operating Systems (Unix/Linux and Windows).
Knowledge of Cloud Infrastructure Tools (Docker & Kubernetes) and DevOps Techniques.
Knowledge of Application servers (Apache Tomcat, WebLogic, and WebSphere).
Familiar with Networking, HA & Disaster Recovery, and Backup & Recovery strategies.
Strong customer service and excellent interpersonal skills.
Ability to listen and understand what is being described by the end user as well as the ability to explain problem resolutions when necessary.
Work with integrity and ethics.
Uphold organization values.
Show respect and sensitivity for cultural differences.
Location: Cyprus; Russia; Poland; Belarus; Georgia; Romania
About the Role
We are an international broker. Our clients fund and withdraw through approximately 60 payment methods across Asia, Africa, LATAM, and the Middle East.
Payments Product is now a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end—from the initial technical call with a provider through to stable production.
You will also be the first line of response for every payment incident and the person responsible for deciding whether a new integration is ready to go live.
This is a technical operations role rather than a coordination role.
Key Responsibilities
1. Payment Provider Onboarding & Integration
Manage the full onboarding cycle for new payment providers, including:
Initial technical calls
Credentials and sandbox access
Configuration and test design
User Acceptance Testing (UAT)
Production launch
Post-release stabilisation
Define integration acceptance standards and own the go/no-go decision before launch.
Review provider API documentation and translate it into implementation-ready specifications for engineering, covering edge cases, failure paths, and confirmation model behaviour.
2. Payment Incident Management
Own the first-line response for payment incidents, including:
Failed and stuck transactions
Unconfirmed payments
Payment method-level anomalies
Investigate and drive incidents to resolution rather than simply escalating them.
Diagnose provider-side versus platform-side issues using logs, API responses, and transaction data.
Communicate findings clearly to providers, engineers, and internal stakeholders.
3. Technical Testing & Verification
Perform hands-on verification of payment integrations.
Conduct manual checkout testing across mobile and desktop.
Verify callbacks and API behaviour using Postman or equivalent tools.
Execute SQL queries to investigate transaction data.
Validate asynchronous payment statuses, confirmation models, redirect flows, and failure scenarios.
4. Payment Method & Provider Catalogue
Maintain a comprehensive catalogue of payment methods and providers, documenting:
Supported capabilities
Available integration types
Completed testing
Known failure modes
Build the initial capability inventory of all live payment methods and providers.
Convert ambiguous provider documentation and undocumented operational knowledge into actionable specifications.
5. Payment Performance Analysis
Produce a 90-day breakdown of deposit attempts, categorised by outcome:
Completed transactions
Declined by the provider
Abandoned by the user
Abandoned during redirect
Completed but never confirmed back to the platform
Requirements
Essential Qualifications & Experience
4+ years of experience in payments, PSP integrations, or fintech platforms, with hands-on ownership of integrations rather than coordination alone.
Working knowledge of APIs, webhooks, asynchronous payment statuses, callback mechanics, confirmation models, redirect flows, and common failure modes.
Ability to review provider API specifications and identify missing information.
Experience using Postman or equivalent tools for API testing.
Experience performing structured checkout testing across mobile and desktop.
Proven ability to investigate live payment incidents using logs and API responses.
Ability to distinguish provider-side issues from platform-side problems.
Experience translating incomplete or ambiguous technical documentation into clear specifications for engineering.
Strong communication skills and composure during incidents.
Basic knowledge of using AI tools in daily work.
Working proficiency in both English and Russian, as both languages are used daily.
What Success Looks Like in the First Year
First Few Months — Operational Ownership
Take ownership of first-line payment incidents, build the payment method and provider catalogue using documentation and direct investigation, and produce the 90-day deposit attempt analysis.
By Mid-Year — Integration Acceptance Standards
Establish the integration acceptance framework and apply it to a live provider onboarding process, from initial engagement through production launch.
Second Half — Established Processes & Decision-MakingAs the team expands, a Systems Analyst will assume responsibility for formal verification, while the integration acceptance gate remains under your ownership.
Maintain an accurate and up-to-date provider catalogue, ensure the integration acceptance gate is fully operational, and take ownership of incident-related decisions.
Recruitment Process
Our recruitment process consists of four stages:
HR Interview: Background, motivation, and overall role alignment.
Technical Interview: Payment integration knowledge, technical tools, hands-on experience, and incident diagnosis.
Product & Problem-Solving Interview: Integration decisions, prioritisation, and practical problem-solving.
Final Interview: Discussion with senior stakeholder.
Benefits
Fixed monthly compensation of [depending on experience]
Fully remote work within GMT to GMT+4, with no relocation required
End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
Corporate AI tooling as part of the working process
О направлении
Роль отвечает за программную и управляющую часть автоматизированных систем UmproTech для американского рынка: robots, PLC/HMI, safety, sensors, industrial networks, alarms, recovery logic и remote diagnostics.
Главная задача
Если главный инженер определяет архитектуру системы, а механический инженер прорабатывает компоновку и механику, этот специалист заставляет всю систему правильно, безопасно и устойчиво работать.
Основные обязанности
1. Программирование промышленных роботов.
2. PLC programming и HMI development.
3. Разработка sequence/state-machine logic.
4. Создание I/O architecture и machine interfaces.
5. Интеграция robots с laser, welding, conveyors, fixtures, vision и периферией.
6. Industrial networks, servo/motion, sensors и drives.
7. Safety PLC, light curtains, scanners, safety gates и interlocks.
8. Alarm, diagnostics и recovery logic.
9. Manual/automatic modes, recipes и fault handling.
10. Offline programming, simulation и cycle-time optimization.
11. Подготовка software к FAT и remote commissioning support.
12. Анализ логов и удалённая диагностика систем в США.
13. Создание reusable PLC/HMI/robot software libraries UmproTech.
14. Документирование программного обеспечения и commissioning procedures.
Стандартизация
Задача — не программировать каждый проект с нуля. Нужно создать единый UmproTech Automation software framework: структуру PLC, robot↔PLC communication, HMI, alarm codes, diagnostics, recovery, safety states и reusable function blocks.
Пример задачи
Есть роботизированная сварочная ячейка: robot, welding power source, fixtures, pneumatic clamps, safety scanner, gates, sensors, HMI и PLC.
1. Разработать control architecture и I/O list.
2. Сформировать sequence of operation.
3. Запрограммировать PLC, robot и HMI.
4. Реализовать safety states.
5. Создать alarm и recovery logic.
6. Реализовать ручной и автоматический режим.
7. Подготовить систему к FAT.
8. Подготовить инструкции для американского field engineer.
Что выполняется из Москвы
1. PLC/HMI development.
2. Robot programming и offline simulation.
3. I/O, sequence, alarm/recovery logic.
4. Software documentation.
5. Анализ логов и remote troubleshooting.
6. Reusable software libraries и standards.
Что выполняется в США
1. Физический монтаж и wiring.
2. Проверка реальных I/O и подключений.
3. Robot mastering и фактическая калибровка.
4. Финальная safety validation.
5. Commissioning, SAT и работа с клиентом.
Требования
1. 4+ лет в промышленной автоматизации, PLC/АСУ ТП или industrial robotics.
2. Практический опыт программирования PLC и промышленного робота.
3. Опыт запуска реального промышленного оборудования.
4. Понимание IEC 61131-3, Structured Text, Ladder и Function Blocks.
5. Умение читать электрические схемы и работать с digital/analog I/O.
6. Industrial networks, servo/motion, sensors и machine safety.
7. Сильный troubleshooting и способность самостоятельно находить причину неисправности.
8. Структурированный код и техническая документация.
9. Английский для документации и переписки.
Желательные платформы
1. PLC: Siemens, Beckhoff, Allen-Bradley, Codesys, Omron или Mitsubishi.
2. Robots: FANUC, ABB, KUKA, Yaskawa, Kawasaki, Universal Robots или аналогичные.
3. Практический commissioning ценится выше лабораторного опыта.
Большое преимущество
1. Robotic welding, machine tending, laser automation.
2. Palletizing, material handling, conveyors.
3. Machine vision, grippers, pneumatics, servo systems.
4. Remote diagnostics, industrial data collection и OEE.
Первые задачи
1. Выбрать совместно с главным инженером стандартную PLC architecture.
2. Создать robot↔PLC communication standard.
3. Разработать базовый UmproTech automation software framework.
4. Создать стандарт HMI, alarms, diagnostics и recovery logic.
5. Подготовить software первой robotic welding cell.
6. Участвовать в разработке automatic laser loading/unloading.
Результат первых 12 месяцев
1. Рабочий UmproTech Automation software framework.
2. Первая запущенная robotic welding cell.
3. Первые customer projects в США.
4. Reusable PLC/robot function blocks.
5. Стандартизированные HMI, alarms, diagnostics и recovery procedures.
6. Сокращение времени разработки и commissioning следующих проектов.
Отбор
Кандидат получает практический кейс с robot, PLC, fixture, welding system, safety scanner и sensors. Нужно объяснить architecture, sequence, safety states, alarm/recovery logic и действия системы при сбоях. Главный критерий — способность построить устойчивую и обслуживаемую промышленную систему.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're looking for an experienced Design Leader to oversee our Context Platform Pillar, which homes several critical company initiatives including Design Systems, Code, MCP, CMS, Community, and more. Think of it as the team that drives the most important context for AI agents to help you design better products.
In this role, you'll tackle strategic challenges from building new products to evolving and scaling existing ones - all while empowering your teams to deliver ambitious, high-quality work. If you're a leader who is especially deep in understanding modern AI + Design Systems workflows, and very passionate about empowering Designers through platform-wide investments in Figma's ecosystem, this role is for you.
As a Design leader at Figma, you'll guide and grow a team of world-class designers, with the opportunity to expand this group as the scope and impact of our work evolves. In this deeply cross-functional role, you'll work in close collaboration with product management, engineering, research, marketing, and other teams to shape both product and business strategy in our next chapter.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Hire, manage, and develop a multi-team design group spanning Design Systems, Code, MCP, CMS, and Community
Partner with Product and Engineering leads in this area to improve team processes and execution and coach individual teams through setting roadmap and strategy
Develop a perspective on your team's product areas and successfully advocate for it across the organization
Lead critique, sprint, and design review practices across the pillar
Advance your own skills at people management in a supportive and growth-oriented environment
Operate hands-on across both people management and strategy and execution
We'd love to hear from you if you have:
5+ years of design management experience, ideally including experience managing managers and leading teams through ambiguity and change
Deep understanding of the latest AI developments, modern tooling, and component-driven design practices
Strong hands-on expertise with Figma's tools, with the ability to mentor and guide design teams effectively
Proven track record of partnering cross-functionally to solve complex design challenges and drive meaningful outcomes
Strong strategic thinking and communication skills, demonstrated through influencing teams, adapting quickly, and taking a proactive, solution-oriented approach
While it's not required, it's an added plus if you also have:
Background contributing to open-source or developer-facing design tools
Experience partnering with Research and Marketing on platform-wide initiatives
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$290,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s Tax team is growing, and we’re looking for a Senior Tax Accountant to support our global tax operations. In this role, you’ll run global indirect tax operations and strengthen the systems behind them. As Notion scales across products and jurisdictions, this role exists to make compliance, close, audits, and tax data more accurate, scalable, and audit-ready. You’ll own recurring sales and use tax, VAT/GST, business tax, registrations, notices, reconciliations, and related controls, while building exposure to income tax compliance and reporting. The work is hands-on and cross-functional: you’ll trace differences across billing, tax engines, filings, payments, and the general ledger with Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience partners.
This role is based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Take ownership of recurring U.S. and global indirect-tax filings, calendars, data packages, notices, registrations, and close support—with accurate, review-ready work.
- Establish a reliable reconciliation and exception workflow across billing, tax engines, filings, payments, and the general ledger, escalating issues clearly and early.
- Use AI-enabled workflows and data tools to investigate variances, quality-check work papers, and improve documentation while preserving human review and controls.
- Make tax operations more scalable and audit-ready by strengthening controls, process documentation, evidence, handoffs, audit support, and SOX walkthrough readiness.
- Become a trusted partner to Accounting, Revenue, Billing, Product, Engineering, Data, and Customer Experience—and contribute to income tax compliance and reporting with guidance from experienced teammates.
SKILLS YOU'LL NEED TO BRING:
- Bachelor’s degree in Accounting, Finance, Economics, a related field, or equivalent practical experience.
- At least 3 years of public accounting and/or industry tax experience, with a primary focus on indirect tax compliance and operations.
- Hands-on experience with indirect tax compliance or operations, especially U.S. sales and use tax, VAT/GST, business taxes, or other non-income-based taxes; this is the foundation for owning Notion’s recurring global work.
- Experience preparing accurate reconciliations, journal entries, filings, payments, and audit-ready work papers, with the ability to connect activity across source systems and the general ledger.
- Strong operational judgment: you manage recurring deadlines, investigate exceptions, keep documentation organized, escalate issues promptly, and drive assigned work through completion.
- Clear written and verbal communication, with a collaborative approach to working across Finance, Accounting, business teams, and external advisors.
- Curiosity and learning agility, including willingness to build income-tax capability and demonstrated AI fluency—using AI to analyze data, investigate variances, improve documentation, perform quality checks, or automate repeatable workflows while validating outputs and protecting sensitive information.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $135,000 - $155,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
YOUR IMPACT
Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door.
Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one.
ABOUT THE ROLE
- Own the growth roadmap. You'll partner with Design and Engineering, but you’ll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout.
- Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do.
- Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in.
- Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you.
- Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution.
- Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true.
ABOUT YOU
- You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption.
- You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise.
- You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you.
- You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution.
- You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work.
- You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you.
- You've directly managed people before. You'll hire and coach a team of PMs as this group grows.
- You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping.
WHO YOU'LL WORK WITH
- Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization.
- Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot.
- Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal.
- Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes.
- Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal.
- Growth PMs. As the group grows, a small team of PMs may report to you.
Note: This role is open to US-based applicants only.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
leadLondon, Greater London, United Kingdom
seniorMetn, Lebanon
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