Location: United States
About Toloka
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing ove
r
100 countries and speaking 40+ languages.
We are a well-funded startup with an enviable portfolio of clients including
Anthropic, Amazon, Microsoft, Poolside, Recraft, and Shopify.
Recently, we secured strategic investment led
by Bezos Expeditions and Nebius Group
with participation from
Mikhail Parakhin, CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world
: USA, UK, the Netherlands, Serbia
, and more.
Role Description
We are seeking an exceptional
Program Director
to own and scale the execution of
Enterprise fine-tuning projects
across a major client portfolio. This role focuses on operational excellence and flawless delivery, working in close partnership with business development, product, and engineering teams to drive revenue growth through exceptional client outcomes.
As Program Director, you will own the process management and client engagement behind these projects. You will work directly with enterprise engineering, platform, and product teams to turn a business problem into a scoped, delivered fine-tuning engagement. This is a senior, hands-on role: you will run the work yourself, not just oversee it.
You will combine consulting-grade program management with a working understanding of how fine-tuning projects run, and experience navigating enterprise procurement and IT.
What you’ll do
Be the senior enterprise engagement lead. Run discovery with the client: stakeholder interviews, use-case prioritisation, business case and ROI, then scope and deliver the engagement end to end, including model hosting, SLAs and security reviews.
Improve GenAI systems already in production, particularly across quality, cost, or latency.
Take ownership of active client projects, managing scope, timelines, and stakeholders.
Navigate enterprise procurement, IT infrastructure, and security processes on the client side.
Our clients are tech-forward enterprises. Your counterparts are CTOs and platform, infrastructure and ML engineering leads, not procurement desks alone.
Translate between client product and engineering buyers and our internal data and machine learning teams.
Partner with the sales team on opportunities and help shape offerings as the business grows.
Build repeatable processes and playbooks so the practice can scale across new clients and industries.
Required Skills and Experience
Strong consulting experience with a record of hands-on client delivery.
Working technical fluency in LLMs and fine-tuning. You will partner closely with our ML engineers; you don't need to be one, and this is not a coding role.
Product and process management skills, with the ability to structure ambiguous problems and drive them to completion.
Experience working with large enterprises, including their procurement processes and IT infrastructure.
Excellent communication skills with technical and non-technical stakeholders, including senior client leadership.
STEM background preferred.
Why This Role
Fine-tuning needs three things: compute, which is commoditised; ML engineers, of whom there are more every year; and high-quality data, which is what actually limits model quality. Toloka produces that data, which puts us in a position which pure fine-tuning shops are not. You would join on the ground floor of this practice and help build it, including the forward-deployed team as it grows.
What we can offer
You will be part of an international, dynamic environment that drives innovation and sets new standards in the AI and technology sector.
Competitive compensation package including base salary, bonus, and ESOP.
Paid PTO and benefits will vary depending on location.
We offer a full remote or hybrid model (if you are based in NL or Serbia).
IT setup and home office allowances.
Equal Opportunity Employer:
Toloka is committed to providing equal opportunity and fostering an inclusive environment. We welcome applications from all qualified individuals and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Selection decisions are made based on qualifications, merit, and business need.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants. Please be aware:
Official Communication: Our recruiting team will only contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings: All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn. We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Задачи:
— развитие клиентского frontend и admin panel
— проектирование и реализация новых фич end-to-end: от технического решения до релиза
— работа с React, TypeScript, Node.js
— SSR, prerendering, BFF
— интеграции с Go-backend
— WebSocket, SSE
— white-label / multi-theme архитектура
— runtime config, design tokens
— unit и integration tests
— code review и участие в технических решениях
Требования:
— 3-4+ года коммерческой разработки
— сильный React и TypeScript
— JavaScript, HTML/CSS, adaptive / cross-browser
— state management: Redux, Zustand, MobX или аналоги
— понимание HTTP, REST, базовые знания SQL
— Git, CI/CD
— frontend security: XSS, tokens, validation
— умение проектировать решения, читать и ревьюить чужой и AI-generated code
Будет плюсом:
— опыт с white-label / multi-tenant продуктами
— знание design systems / theme systems
— опыт работы с Figma → code / design tokens
— знание Go
— опыт в fintech, crypto, Web3
— понимание agentic workflows, MCP, AI в CI
Условия:
— полностью удалённая работа
— полная занятость
— зарплата $2500-3000
— минимум бюрократии и микроменеджмента
— много новых продуктовых задач
— влияние на архитектуру и продукт
— компания оплачивает AI-инструменты
Задачи:
— Разработка новых backend-микросервисов на .NET Core / ASP.NET
— Реализация бизнес-процессов существующего приложения в рамках микросервисной архитектуры
— Разработка нового функционала по готовым постановкам аналитиков и BRD
— Обновление и развитие существующего кода на .NET Core и C#
— Работа с базами данных MS SQL / PostgreSQL
— Разработка и поддержка интеграции между системами
— Написание и поддержка unit-тестов
— Развитие внутренних NuGet-пакетов
— Проведение рефакторинга и устранение замечаний автоматического анализа кода
— Оценка трудозатрат на задачи и соблюдение сроков
— Участие в код-ревью и технических обсуждениях
Требования:
— От 3 лет коммерческой разработки на C#
— Уверенное знание C# и .NET на уровне Middle и выше
— Практический опыт работы с Entity Framework, включая миграции и оптимизацию запросов
— Опыт работы с Git
— Опыт создания и развития NuGet-пакетов
— Опыт написания и поддержки unit-тестов
— Уверенное знание MS SQL и/или PostgreSQL
— Понимание и применение принципов SOLID
— Опыт разработки Web API
— Умение оценивать задачи и соблюдать договорённые сроки
Будет плюсом:
— Опыт разработки REST API
— Опыт работы с Docker
— Знание Domain-Driven Design (DDD)
— Опыт проектирования распределённых систем
— Опыт работы с Keycloak, Kubernetes (k8s), Postman, Swagger, Kibana, SonarQube
— Опыт работы в крупных компаниях или командах с выстроенными процессами разработки
УдалённоmiddleГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: San Francisco
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is growing fast, and how we hire shapes what we become. As our Recruiting Operations Program Manager, you'll find where the recruiting team is losing time or quality, confirm it with data, and build and run the program that fixes it. Some of that work is quick, like a data pull for leadership or an Ashby answer for a recruiter. Some of it spans months and needs executive buy-in.
You'll identify, build and own programs end to end, from redesigning core recruiting processes to building and shipping A-powered tools that change how our recruiters work every day. You'll work across Ashby, Notion, Slack, and Claude, and treat AI as a core part of how recruiting runs.
RESPONSIBILITIES
- Build and lead large-scale recruiting programs end to end: secure leadership buy-in, manage timelines across stakeholders, and partner with our Recruiting Operations Data Analyst to use data to decide what to change and how to measure it.
- Break large, ambiguous problems into projects with clearly-structured phases, owners, and deadlines, and drive them through to adoption, not just launch.
- Analyze interview plans, pass-through rates, stage timing, and interviewer load in Ashby, and turn findings into concrete recommendations.
- Support operational asks from recruiters and leadership, and turn repeated asks into self-serve tools or documented answers.
- Build, pilot, and iterate on Claude-powered tools and workflows that solve recurring pain points across the recruiting team.
- Keep recruiting documentation – including interview guides, playbooks, SOPs, and training material – current, monitored, and easy to find.
- Propose and roll out process changes that make recruiting faster and more consistent, including the comms and training that make them stick.
REQUIREMENTS
- 3+ years in recruiting operations, program management, or a related operations role at a fast-growing company.
- Track record of building and running cross-functional projects end to end with clear project management rigor, from securing senior leaders’ buy-in to execution and close-out.
- Comfort pulling, analyzing, and presenting data, and turning it into clear recommendations.
- Clear, concise writing, including for executive audiences.
- Strong prioritization skills, with the ability to balance long-running programs with day-to-day asks.
NICE TO HAVE
- PMP or project management certification a strong plus.
- Hands-on Ashby experience, especially reporting and dashboards, or deep experience with another ATS, including using data and metrics to drive decisions and set priorities.
- Experience building workflows or tools with AI (Claude, ChatGPT, or similar).
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Задачи:
— Разрабатывать и развивать backend-сервисы туров на Go.
— Создавать SEO-страницы, новые разделы и сервисы для работы с поисковым трафиком.
— Развивать кеширование, повышать скорость страниц и выдачи, улучшать качество подбора предложений.
— Реализовывать календарь низких цен и инфраструктуру A/B-экспериментов на выдаче.
— Поддерживать и развивать выдачу туров, реагировать на инциденты и технические обращения пользователей и партнёров.
— Участвовать в архитектурных обсуждениях, планировании и взаимодействии с соседними командами и партнёрами.
Требования:
— От 3 лет коммерческой разработки на Go.
— Опыт проектирования решений в микросервисной архитектуре.
— Практический опыт с gRPC/protobuf, REST/OpenAPI, реляционными базами данных и кешированием.
— Опыт разработки страниц и сервисов под поисковый трафик.
— Опыт backend-участия в A/B-экспериментах: сплитование трафика, сбор и передача метрик.
— Умение писать unit-тесты, самостоятельно проектировать решения и договариваться с соседними командами.
— Хорошо, если есть опыт доработки PHP-монолита.
— Опыт работы с Kafka.
— Опыт выделения отдельных сервисов из монолита.
— Опыт приёма чужого сервиса на поддержку или наставничества.
— Опыт в travel или e-commerce.
Условия:
— Команда состоит из двух frontend-разработчиков, SEO-специалиста и product owner.
— Backend-направление предполагает заметную зону ответственности за технические решения, развитие сервисов и стабильность продукта.
— Работа по Scrum с двухнедельными спринтами.
— График 5/2.
— Можно выбрать офисный, гибридный или полностью удалённый формат работы.
Location: Москва
Комплексные продуктовые предложения для клиентов B2C Группы Сбер (пакеты услуг, бандлы, спец.офферы). Инвестиционные и страховые продукты. Индивидуальное ценообразование. Инвестиции в клиента. Оценка эффективности работы с клиентом.
Обязанности
* работа с клиентской и продуктовой аналитикой, построение витрин данных
* проверка данных на соответствие бизнес-логике
* моделирование продуктовых и клиентских метрик
* дизайн и оценка А/B тестов (AB-тесты, мэтчинг, продвинутые методы, и интерпретация результатов)
* реализация моделей оценки продуктов, комплексный продуктовых предложений в Python на основании бизнес-требований.
Требования
* высшее образование: Финансы и кредит/Финансы/Банки/Физика/Математика. Предпочтительно: ВШЭ, РЭШ, МГУ им. М.В. Ломоносова (Мехмат., Физфак., ВМиК, Эконом.), МФТИ, МИФИ. К интервью допускаются студенты 4го курса бакалавриата при готовности работать на полную ставку.
* глубокие знания в области статистического анализа
* уверенный уровень владения SQL
* навыки программирования на Python для обработки и анализа больших объемов данных, разработки калькуляторов
* базовые знания финансов: методика расчета PL и unit-экономики
* понимание розничных банковских продуктов
* навыки визуализации и презентации данных
* как преимущество – опыт разработки AI-агентов
* релевантный опыт работы приветсвуется
* высокие интеллектуальные способности. Системное мышление, самостоятельность, креативность, работоспособность, целеустремленность, желание и готовность расти и развиваться.
Условия
* комфортный современный офис рядом с м. Кутузовская
* офисный формат работы
* ежегодный пересмотр зарплаты, квартальная и годовая премия (премия указывается в зависимости от должности и системы премирования)
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для вакансий уровня Junior)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
We're looking for a Senior Technical Account Manager - Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes.
Senior Technical Account Manager - Customer Success at ClickUp lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful.
Senior Technical Account Manager - Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on:
- Customer Enablement & Onboarding: Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success.
- Account Health & Engagement: Proactively managing user adoption, stakeholder alignment, and account health to promote long-term success, retention, and growth opportunities.
- Process Optimization & Solution Design: Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights.
- Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact.
CORE RESPONSIBILITIES
Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set.
- New Customer Onboarding
- Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support.
- Translate functional and technical requirements into scalable ClickUp solutions, including workflows, templates, hierarchies, and automations.
- Guide customers through foundational setup, integration, and enablement, while promoting best-practices and system governance and change management.
- Account Health Management
- Monitor seat utilization, adoption trends, and Champion/Stakeholder engagement.
- Build and execute adoption plans and account reviews to maintain or improve health.
- Identify risks early and build recovery plans in partnership with the account team.
- Deliver ongoing change management and enablement, ensuring customers continue to evolve and mature with the platform.
- Workflow Mapping (IER Framework)
- Conduct Intake → Execution → Reporting (IER) cycles for key workflows.
- Lead discovery sessions to map current-state vs. future-state processes.
- Recommend optimizations and create workflow templates to scale across teams.
- AI Enablement & Agent Deployment
- Drive adoption of ClickUp AI and build custom workflow Agents tied to customer use cases.
- Partner with customers to define and deliver new AI automations that align with business KPIs.
- Provide technical training and consultation on AI and automation best practices, including prompt design, agent architecture, and scaling use cases across teams.
- Track and report AI usage and credit consumption against plan.
- Customer Success & Expansion
- Serve as the technical partner to assigned accounts, connecting adoption to business value.
- Generate qualified leads through data-driven insights and AI usage analysis.
- Drive cross-functional alignment to position renewals, expansions, and AI upsells.
- Cross-Functional Collaboration
- Act as the voice of the customer, translating business objectives and pain points into actionable insights for Product, Engineering, and Support.
- Partner with account teams to maintain alignment between delivery and success.
CORE SKILLS & COMPETENCIES
- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
- Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
- Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.
#LI-NMR #LI-Remote
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Rochester Hills, United States
Keller Executive Search is seeking a senior operations executive on behalf of an established premium food retailer and foodservice operator. The business brings together specialty grocery, fresh departments, scratch culinary production, bakery and pastry operations, purchasing, catering, and off-site foodservice. Its customers expect consistently high standards of freshness, quality, convenience, and service.
This is a broader mandate than conventional store management. The successful executive will progressively assume responsibility for company-wide day-to-day operations and financial performance, integrating people, production, purchasing, service, safety, and commercial outcomes.
The opportunity suits a proven food operator ready to take genuine enterprise accountability. The mandate is to strengthen operating discipline, improve margins and profitability and develop the leadership structure. Success will require hands-on credibility, rigorous P&L leadership, and the judgment to improve performance without compromising food quality, safety, or the premium customer experience.
Key Responsibilities
Assume day-to-day operational and financial leadership
Integrate operations across scratch food production, bakery and pastry, fresh retail departments, catering, and off-site foodservice
Own budgeting, P&L performance, forecasting, variance reviews, and departmental financial reporting
Improve recipe costing, food cost, yields, waste, shrink, purchasing discipline, and operating profitability
Establish production plans, operating rhythms, performance measures, and clear accountability across departments
Lead approximately direct reports and a wider workforce of employees through managers and department heads
Align labor planning and scheduling with sales, service requirements, and production volume
Oversee supplier strategy, ordering practices, inventory levels, vendor terms, and purchasing negotiations
Maintain effective food safety, quality-control, escalation, and corrective-action processes
Protect house-made quality and the premium customer experience while improving margins
Assess the management structure after learning the business and recommend appropriate roles, reporting lines, and decision rights
Develop capital-expenditure priorities for production, kitchen, bakery, and retail operations
Provide ownership with clear performance reporting, timely escalation, and evidence-based recommendations
Additional Information
Permanent executive appointment
Fully onsite in Rochester Hills, Michigan
Approximately 10% travel
Requirements
Senior cross-functional operations leadership in prepared foods, specialty grocery, foodservice, catering, commercial bakery, commissary, or a comparable food environment
Direct responsibility for food preparation or production, food costs, ordering, purchasing, yields, and waste control
Manager-of-managers experience leading department heads or senior managers across a substantial workforce
Broad decision-making authority and accountability for operational results beyond a single department or advisory function
Meaningful P&L, budgeting, forecasting, and departmental margin-management experience
Track record of improving food cost, labor productivity, margins, or profitability
Experience managing labor planning and productivity in a complex, labor-intensive operation
Working knowledge of food safety, quality controls, issue escalation, and corrective action
Ability to learn a complex operation, earn stakeholder confidence, and progressively assume operating authority
Preferred
Leadership experience in premium or specialty grocery with substantial prepared-food operations
Depth in scratch kitchens, commissaries, central production, or large culinary programs
Oversight of bakery, pastry, fresh departments, catering, or off-site foodservice
Experience with supplier negotiation, fresh-category merchandising, assortment, pricing, and inventory economics
Capital-expenditure planning and execution experience
Successful experience reporting directly to active owners or founders
Benefits
Base salary of $200,000–$250,000 USD annually
Performance bonus
Medical benefits
401(k) plan
PTO
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents:
For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island:
We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: San Francisco, United States
Position
: Bike Mechanic
Location
: San Francisco, CA
Are you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solutions for delivery riders? We are currently seeking experienced Bike Mechanics to join our dynamic team. At Whizz, we value your commitment and offer a clear career path, with opportunities for salary growth and leadership roles. Take the leap and become a part of our success story!
Why Choose Whizz:
Competitive Salary:
Earn between competitive based on your skills and experience + Average KPI bonus of $400–$600 per month
Quarterly Bonuses:
Be recognized and rewarded for your exceptional contributions every quarter.
Salary Growth Potential:
Show your commitment and watch your salary grow.
Responsibilities:
Assemble new e-bikes with precision in our workshop environment
Diagnose and fix mechanical or electrical issues on the bikes, ensuring optimal performance of our e-bike fleet.
Maintain our bike fleet through systematic inspections and routine maintenance.
Perform express bike repairs, prioritizing timely solutions for our delivery drivers.
Requirements
Proven experience as a Bicycle Mechanic, with electric bicycles, including assembly and maintenance.
Ability to lift heavy objects
Excellent communication skills and attention to detail
Proven problem-solving abilities
Availability on weekdays and weekends.
Bicycle Mechanic certification is a plus – show us your skills!
Benefits
Training Provided:
We believe in empowering you to reach new heights.
Paid Time Off:
Recharge and relax with vacation, sick leave, and public holidays.
Performance-Based Bonuses:
Enjoy additional bonuses tied to your outstanding performance. Average KPI bonus of $400–$600 per month
Flexible 8-hour Shifts:
Balance work and life seamlessly.
Competitive Salary
Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today.
Location: Paphos, Cyprus
INEX Group is a real estate development and construction group of companies delivering residential and commercial projects across Cyprus.
We manage the full project lifecycle — from land acquisition and design to construction and delivery.
As our business continues to grow, we are looking for an experienced
Deputy CFO
to join our Finance team in Paphos.
This is a senior finance role combining financial management, cash flow oversight, financial analysis and stakeholder reporting. Working closely with the CFO, you will support the coordination of financial activities across the Group, oversee key financial processes and provide management, investors and business partners with accurate and timely financial information for decision-making.
Key Responsibilities:
Support the CFO in managing the day-to-day financial operations of the Group
Coordinate financial processes and cash flows across Group companies, ensuring effective allocation and availability of funds
Oversee cash flow planning, forecasting and liquidity management
Develop and maintain financial models for existing and potential projects and investments
Monitor financial and project performance against budgets, forecasts and financial models, identifying and explaining key variances
Analyse project and investment performance, including cash flow, profitability, returns and key financial indicators
Prepare financial and analytical reports for investors and business partners, providing clear insights to support decision-making
Prepare and analyse management reports, including P&L, Balance Sheet and Cash Flow
Coordinate with accounting and finance teams across the Group to ensure accuracy, consistency and timely availability of financial information
Work closely with development, sales and operational teams on financial matters and project performance
Support the CFO and management in evaluating strategic initiatives, investments and business opportunities
Support audit processes, reconciliations and preparation of required financial information and documentation
Act as a key point of contact on financial matters in the CFO’s absence
Requirements and Qualifications:
7+ years of relevant experience in financial management, corporate finance, financial controlling or a similar senior finance role
Experience managing or coordinating financial processes across multiple companies or business units
Strong hands-on experience in cash flow planning, forecasting and liquidity management
Strong understanding of P&L, Balance Sheet and Cash Flow
Experience in financial modelling, budgeting, forecasting and variance analysis
Experience preparing financial and analytical reporting for senior management, investors or business partners
Ability to translate complex financial data into clear business insights and recommendations
Strong understanding of Cyprus accounting and financial reporting requirements
Strong analytical, organisational and problem-solving skills
Advanced proficiency in Excel
Excellent communication and presentation skills
Excellent written and spoken English and Russian are mandatory
Degree in Finance, Accounting, Economics, Business Administration or a related field
Experience in real estate, construction or engineering businesses would be an advantage
What We Offer:
Competitive salary based on experience and qualifications
Senior role with direct involvement in the Group’s financial management and strategic decision-making
Direct collaboration with the CFO, management, investors and business partners
Long-term employment with a BCS-certified company
21 days of paid annual leave
Extra 5 paid sick days per year
Supportive and collaborative team culture
Modern office in the centre of Paphos
Opportunity to work across diverse business projects and grow together with the business
Interested candidates are requested to send their CV quoting the above job title to
hr_cyprus@inex-group.com
.
All applications will be treated in strict confidence and in compliance with GDPR and our privacy policy.
Location: Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
We are looking for an experienced Data and AI Architect to lead the development of enterprise data architecture and integrate AI and MLOps capabilities. The role will focus on enabling trusted analytics, scalable AI solutions, and strong data architecture and governance practices across the organization.
Key Responsibilities
Lead the development and evolution of the enterprise data architecture, incorporating AI and MLOps capabilities.
Design scalable and robust data architectures to support analytics, AI, and business requirements.
Enable the trusted and effective use of enterprise data for analytics and AI solutions.
Establish and maintain data architecture and governance practices across the organization.
Support the scalable deployment and integration of AI solutions within the enterprise.
Collaborate with business, technology, data, and AI teams to align architecture with organizational objectives.
Requirements
Requirements
Bachelor’s degree in Computer Engineering or an equivalent qualification.
15+ years of relevant professional experience in data architecture, enterprise architecture, AI, or related fields.
Strong experience in enterprise data architecture and data governance.
Knowledge of AI architecture and MLOps and their integration with enterprise data platforms.
Experience designing scalable data and AI solutions for enterprise environments.
Strong communication, stakeholder management, and technical leadership skills.
Dhahran, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar
Location: Ukraine; Kazakhstan; Uzbekistan; Georgia; Armenia
Crystalia Glass LLC
is a leading supplier of premium glass and aluminum structures for residential and commercial projects across The USA. Our clients include SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others.
The company was founded in 2017 in New York and is rapidly growing. We have offices in Los Angeles, Florida, and Texas, and our projects are implemented throughout the United States.
We are looking for a
Design Engineer CAD
for Interior glass partitions / Glass production
English - B1+; Russian/Ukrainian language - C1+
Key Responsibilities:
Developing custom mechanical assemblies (Autocad 2D)
Preparing standard technical drawings and specifications for Shower Doors, Railings, Mirrors , SPEC SHEETS
Catalog drawings and models
Working with measurements, sketches, and diagrams (Imperial system)
Requirements
Experienced AutoCAD 2D
Experience with measurements, sketches, and diagrams
Experience with all-glass structures (partitions, railings, interior doors, swing doors, sliding systems, windbreaks)
Ability to analyze and optimize design solutions in terms of cost, time, and resources
Ability to work independently and make technical decisions
Ability to work with project documentation at various stages of development, including sketches, working drawings, and specifications
English language- B1+; Russian/Ukrainian language - C1+
Benefits
Full-time, remote work
8-hour workday with
flexible
working hours
(
based in NY time zone)
Contract - format: B2B (individual entrepreneur or Corporate Entity)
Paid Vacation: For the first year - 1 week ; for the second year and after - 2 weeks
Engaging projects designed in the Imperial (US) system
In-house training and mentorship programs
Performance-based pay model (piecework) after the probation period.
УдалённоUkraine; Kazakhstan; Uzbekistan; Georgia; Armenia; based in NY time zone)
Location: Ukraine; Kazakhstan; Georgia; Armenia; Poland
Crystalia Glass LLC
is a leading supplier of premium glass and aluminum structures for residential and commercial projects across The USA. Our clients include SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others.
The company was founded in 2017 in New York and is rapidly growing. We have offices in Los Angeles, Florida, and Texas, and our projects are implemented throughout the United States.
We are looking for a
CAD Engineers Team Lead
for Interior glass partitions / Glass production with
Russian (C1+)
and
English (B2+)
Employment Type:
- Full-time 8.30 am - 5 pm, NY (EST zone).
- B2B contract (sole proprietorship status or corporate entity).
- Remote work.
Key Responsibilities:
Operational Management: Daily review of active projects in ClickUp, distributing workloads, monitoring task execution, and tracking strict project deadlines.
Quality Assurance & Review: Controlling drawing quality, checking project documentation, and ensuring compliance before final delivery.
Technical Mentorship: Mentoring project engineers on complex/non-standard projects, participating in node development, and leading daily/weekly team syncs.
Process Standardization: Customizing and maintaining workspaces in Slack/ClickUp, building internal document templates, and updating working groups.
Reporting: Preparing weekly and monthly progress and efficiency reports of the department for the Head of Engineering.
Working with measurements, sketches, and diagrams (Imperial system) USA.
Requirements
English
language-
B2+
; Russian/Ukrainian language - C1+
Confident proficiency in core engineering software AutoCAD 2D, Solidworks 3D or similar.
Higher technical education (Civil Engineering, Mechanical Engineering, or a relevant engineering degree).
Solid experience and a deep understanding of core engineering design principles.
2–3+ years of experience working as a project engineer with a proven track record of successfully executing complex engineering projects.
Strong background working with task management systems and time-tracking software.
Experience in developing internal onboarding/training materials (video instructions, checklists, technical templates) to optimize department workflows.
Ability to analyze and optimize design solutions in terms of cost, time, and resources.
Ability to work independently, make firm technical decisions, and proactively resolve operational bottlenecks.
Ability to work with project documentation at various stages of development, including sketches, working drawings, and final specifications.
Proven experience interacting with cross-functional departments (Project Managers, Estimators, CQO, Suppliers, Manufacturing, and Site Installation teams) to clarify technical requirements and resolve conflicts.
Benefits
Full-time, remote work.
8-hour workday
without flexability
8:30am - 5:00pm EST
(
NY time zone).
Collaboration format: B2B (individual entrepreneur or Corporate Entity).
Paid Vacation: For the first year - 5 days; for the second year and after - 10 days.
Engaging projects designed in the Imperial (US) system.
In-house training and mentorship programs.
Location: Kazakhstan; Georgia; Poland; Serbia; Spain
Crystalia Glass LLC
is a leading provider of premium glass products, trusted by renowned clients such as SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others. Founded in 2017 in New York, the company now operates across the United States, delivering high-quality glass solutions for both residential and commercial projects.
We are looking for Business assistant to CEO with
Russian (C1+)
and
English (C1+)
Employment Type:
- Full-time 8.30 am - 5 pm,
NY (ET zone)
.
- Remote work.
-
B2B contract (sole proprietorship status or corporate entity)
.
Executive Support & Coordination
Manage the CEO’s daily, weekly, and monthly schedules; organize meetings, calls, and business trips.
Prioritize tasks, manage deadlines, and ensure the CEO’s time is used efficiently.
Anticipate the CEO’s needs and prepare relevant information, materials, or reports in advance.
Filter and organize incoming communication; draft correspondence and reports in English and Russian.
Maintain confidentiality and professionalism in all aspects of the role.
Business & Administrative Support
Prepare presentations, summaries, and analytical reports for decision-making.
Coordinate internal and external communications on behalf of the CEO.
Support ongoing company projects: monitor progress, collect data, prepare updates.
Manage interactions with suppliers, contractors, and partners.
Keep records, documentation, and administrative files in order.
Open and renew business licenses as required.
Coordinate with insurance brokers to ensure proper endorsements, riders, and coverage extensions.
Issue and track Certificates of Insurance (COIs) per contract and insurance requirements.
Prepare and submit applications for Contractor’s Licenses in states where the company plans to operate.
Monitor and coordinate vehicle registrations, renewals, and insurance coverage for the company fleet.
Travel & Event Management
Plan and organize business trips, including flights, accommodation, logistics, and itineraries.
Coordinate participation in business meetings, exhibitions, and conferences.
Handle visa processes and other documentation related to international travel.
Internal Communication & Company Coordination
Communicate with the CEO’s direct reports and partners on his behalf.
Follow up on meeting outcomes and ensure tasks are completed on time.
Support the CEO in maintaining clear and positive communication across departments.
Strategic & Advisory Support
Conduct market, business, and competitor research when required.
Track and summarize company performance data and KPIs for the CEO.
Act as an advisor and communication bridge between the CEO and key stakeholders.
Help identify process improvements and opportunities for efficiency.
Personal & Lifestyle Support (limited scope)
Support personal planning and balance between work and private matters when necessary.
Handle selected personal arrangements or errands on behalf of the CEO in a professional manner.
Requirements
Higher education
in Law/International business/International relations or similar
Minimum
3 years of experience
as a Business Assistant, Executive Assistant, or similar role in a dynamic business environment.
Strong understanding of business operations, corporate communication, and project coordination.
Fluent English (C1 level +) and Russian
(written and spoken).
Experience working for a US company
with operations in the USA (will be a big plus)
Excellent time management, prioritization, and organizational skills.
Ability to make decisions independently and maintain confidentiality.
Professional demeanor and strong interpersonal communication skills.
Proficient with office software and digital tools (Google Workspace, MS Office, Zoom, AI assistants and others).
Basic understanding of finance, budgeting, and reporting is a plus.
Personal Qualities
High energy, strong motivation, and proactive attitude.
Attention to detail and ability to anticipate needs before they arise.
Strategic and analytical mindset with a focus on solutions.
Flexibility, adaptability, and a calm approach under pressure.
Ethical, loyal, and committed to maintaining confidentiality and professionalism.
Benefits
Fully remote work (you can be located anywhere in the world)
8:30 AM - 5 PM (ET) NY
Competitive compensation package (will be discussed with successful candidates).
Benefits: paid vacation days + sick leave.
Opportunity to work directly with the CEO and top management.
Exposure to US market business operations and strategic projects.
Dynamic environment with opportunities for professional growth.
Location: Dubai, United Arab Emirates
Mira Group is seeking an exceptional
Head of Legal
to lead the Group’s legal function and provide strategic, commercially focused legal leadership across its businesses and development activities.
This is a senior leadership position for a
high-calibre lawyer with significant development experience
, ideally someone who has worked closely with real estate, property development, construction, investment, joint ventures, acquisitions, financing and complex commercial transactions.
The successful candidate will not simply act as a legal adviser. They will be expected to operate as a
business partner to the leadership team
, identify legal and commercial risks early, structure transactions effectively, protect the Group’s interests and build a scalable legal function.
Key Responsibilities
Lead all legal matters relating to real estate development and investment.
Advise on land acquisitions, development structures, JVs, investments and financing.
Lead negotiation of major development, construction and commercial agreements.
Manage legal due diligence for acquisitions and investments.
Oversee disputes, claims and external legal counsel.
Advise the CEO, Board and senior management on legal and commercial risks.
Build and lead an effective in-house legal function.
Establish strong legal governance, contracts and risk-management processes.
Requirements
Strong, hands-on real estate development experience is essential.
Proven experience with major development projects, acquisitions, JVs and investments.
Strong construction and commercial contracting experience.
Experience handling complex negotiations and disputes.
UAE/GCC experience strongly preferred.
Proven ability to advise CEOs, Boards, shareholders and investors.
Strong leadership, negotiation and commercial judgement.
Excellent English; Arabic is an advantage.
Qualified lawyer with a recognised legal qualification/bar admission.
Benefits
Competitive salary
Career growth opportunities
Supportive work environment
Компания разрабатывает собственный ИТ продукт - платформу для страхового бизнеса.
Задачи:
— Разрабатывать и поддерживать backend компоненты микросервисов на Go для платформы;
— Проектировать API (gRPC / REST) и взаимодействовать с базами данных и брокерами сообщений (MongoDB, PostgreSQL, Redis, Kafka);
— Реализовывать бизнес-логику: управление страховыми продуктами, интеграции со смежными системами, расчёт стоимости полисов, формирование печатных форм, интеграции с другими информационными системами;
— Участвовать в код-ревью, улучшать покрытие тестами и качество кода.
Требования:
— Опыт коммерческой разработки на Go от 2 лет;
— Уверенное знание стандартной библиотеки Go, понимание горутин, каналов, GC;
— Опыт разработки API для UI компонентов и других систем;
— Опыт работы с нереляционными и реляционными БД (MongoDB, PostgreSQL) и навык написания эффективных запросов;
— Опыт работы с очередями сообщений (Kafka, NATS или аналогами);
— Понимание принципов микросервисной архитектуры;
— Умение читать чужой код, включая код, сгенерированный AI агентами;
— Навыки написания unit- и integration-тестов.
Будет плюсом:
— Опыт работы в FinTech / InsurTech / банковском секторе;
— Знание Kubernetes и Docker;
— Опыт построения event-driven систем;
— Понимание основ страхования;
— Опыт работы с gRPC и protobuf;
— Основы SDD и AI SDLC.
Условия:
— Полностью белое оформление по ТК РФ;
— ИТ аккредитация;
— Работа в гибридном или удаленном формате;
— Участие в продукте, который решает реальные задачи страхового бизнеса;
— Современные технологии и прозрачные процессы;
— Команда опытных инженеров.
Location: New York
Workplace: OnSite
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Baseten is looking for an Office Coordinator to help run our New York office and create an exceptional experience for everyone who works in or visits the space. You will work alongside our Office Manager and be at the center of the day-to-day operations of our largest and fastest-growing office.
A major focus of this role is making our increasingly complex space work well. You will manage high demand for conference rooms and phone booths, anticipate competing needs, and make thoughtful tradeoffs based on team and business priorities. Like a great EA managing an executive’s calendar, you will constantly look ahead, spot conflicts, and adjust the puzzle.
You’ll be part of a growing, highly collaborative team that works together to raise the bar for how we support Baseten. The team shares context, jumps in to support one another, and continuously looks for ways to improve how we operate. As Baseten grows, you’ll have opportunities to take on new challenges and expand your scope.
This is an in-person role in New York, expected to be in-office five days per week.
RESPONSIBILITIES
- Collaborate on front-of-house reception with the Office Manager , creating a warm, polished experience for employees, candidates, customers, investors, and other visitors
- Plan ahead for high-priority and large-group needs, including onboarding, sales bootcamps, candidate interviews, customer visits, confidential meetings, marketing events, and board meetings
- Build enough context on our teams and business to make good judgment calls when space is constrained
- Maintain an exceptionally high bar for the physical office, noticing and addressing details like rooms that need resetting, missing furniture, broken equipment, and low supplies
- Proactively identify ways to make our spaces more functional, organized, and enjoyable
- Build strong relationships across the office to understand and anticipate team needs
- Partner with the Office Manager with physical office operations, vendors, deliveries, supplies, and other workplace needs
- Support in-office events, including setup, logistics, and resetting spaces afterward
- Respond quickly to workplace needs and own issues through resolution
- Manage mail, packages, and shipping with accuracy
REQUIREMENTS
- Exceptionally detail-oriented, with a high quality bar and an instinct for noticing what others miss. Proactive and observant, with a bias toward identifying and solving problems before being asked.
- Highly organized and able to manage changing calendars, constraints, requests, and priorities without dropping details
- Strong judgment and problem-solving skills, with the ability to understand context and make thoughtful tradeoffs
- Clear, responsive communicator who reliably keeps people informed and closes loops
- High ownership mentality. When you take something on, others trust that you’ve got it
- Strong relationship builder who gets to know teams and uses that context to anticipate their needs
- Service-oriented and energized by creating an excellent experience for employees and visitors
- Comfortable in a fast-paced, high-growth environment where needs change frequently
- Able and excited to work from our New York office five days per week
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote - Australia; Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, Supplier Relations APAC
About the job
Twilio is seeking an experienced
Director, Supplier Relations
to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC). In this role, you will translate regional connectivity strategy into operational execution, optimizing COGS, route quality, and direct supplier partnerships. Working closely with cross-functional partners in Sales, Product, Legal, and Operations, you will ensure Twilio's infrastructure reliably aligns with rapid enterprise growth across diverse APAC markets.
Responsibilities
Team Leadership & Development:
Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC.
Supplier Procurement & Negotiations:
Lead commercial negotiations with regional telecommunications carriers, messaging aggregators, and OTT suppliers to secure competitive unit economics (COGS) and expand direct connectivity.
GTM & Product Alignment:
Partner with APAC Sales and Product teams to analyze market demand, forecast capacity needs, and support localized go-to-market strategies for key growth countries.
Route Quality & Analytics:
Continuously monitor supplier performance, route latency, delivery success rates, and margins, using data-driven insights to optimize traffic allocation.
Regulatory & Compliance Execution:
Operationalize regional telecommunications mandates, local sender ID registries, and anti-spam regulations across APAC markets in coordination with Legal and Regulatory teams.
Operational Escalations:
Serve as the primary escalation point for supplier SLA breaches, network disruptions, and service degradations to maintain high platform uptime.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 7 years in the telecommunications or CPaaS industry, with at least 3 years in a leadership or senior supplier/carrier management role.
Deep understanding of APAC telecommunications ecosystems, messaging aggregators, and regional market dynamics.
Proven track record of negotiating commercial supplier agreements and driving unit economics (COGS) optimization.
Experience collaborating with Sales, Product, and Operations to translate revenue demand into supplier capacity.
Strong analytical skills with experience leveraging performance metrics and data tools for route optimization.
Desired:
Professional fluency in English and an additional APAC language (e.g., Japanese, Mandarin, or Bahasa).
Bachelor's degree in Telecommunications, Business, or a related field.
Technical understanding of core communications protocols and standards (e.g., SMPP, SIP, REST APIs, A2P/P2P messaging).
Location
This role will be remote based in key APAC locations (Australia or Japan).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% to 25% regional travel anticipated for supplier engagements and internal team alignment.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
ОфисSan Francisco
УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Rochester Hills, United States
Paphos, Cyprus
УдалённоleadUkraine; Kazakhstan; Georgia; Armenia; Poland; NY time zone)