Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Implementation is an activity every Fin customer experiences, whether they're buying Fin for the first time, expanding Fin to a new team, or adopting new features. More and more of those deployments are delivered by our partners, including the Salesforce partner community now ramping up on Fin. A partner-led deployment is only as good as the partner delivering it.
As a Partner Services Manager focused on Enablement, you'll own how our partners get certified and stay current. Your work runs from a partner's first day with Fin, through to the moment they're ready to lead customer deployments, and then every product release after that. Your primary responsibility is making sure every partner who works with a Fin customer has the knowledge, skills and readiness to deliver real value.
Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you're in the right place!
What will I be doing?
You will own partner enablement end to end: how partners get certified, and how they stay current as Fin evolves
You will onboard new partners with structured onboarding plans that take them from signed agreement to first deployment, covering Fin's product, our deployment methodology and our delivery standards
You will run partner certification, including bootcamps, assessments and scenario-based testing. You'll certify named consultants individually, not just partner firms
You will run Fin Deployment Partner Bootcamps, both in person and virtually, including joint bootcamps with Salesforce for its partner community
You will build and maintain enablement content, including curricula, online courses, playbooks, hands-on labs and demo environments, and keep it up to date as new features ship
You will check partner readiness before partners are assigned customer work. That means running readiness assessments, organising shadow and reverse-shadow on live deployments, and confirming that a partner has certified people and capacity in place
You will track each partner's progress from enabled (delivering under Fin's oversight) to certified (delivering independently), and keep partner and consultant certification records accurate
You will keep partners current through recertification, release briefings and regular partner office hours
You will use delivery data, such as Partner CSAT, Fin outcomes, escalations and QA findings, to spot skill gaps and turn them into targeted enablement
You will own enablement KPIs, including time to certification, certification pass rate, time to first deployment and post-certification delivery quality
You will work closely with the rest of the Deployment Services team, especially fellow Partner Services Managers and AI Deployment Consultants, to turn lessons from the field into better enablement
You'll collaborate with our Product, R&D and Education teams to get early access to new features and enable partners on them ahead of launch
You will cover enablement progress, certification status and skill gaps in each partner's Quarterly Business Review
What skills do I need?
4+ years of work experience, with 2+ years in implementation, partner enablement or technical training roles
Enablement Design: experience building training or certification programmes, ideally for partners, consultants or other technical audiences
Facilitation: confident leading workshops and multi-day bootcamps for technical audiences, both in person and virtually
Content Creation: the ability to turn complex product and deployment practices into clear courses, guides and hands-on exercises
Assessment: the judgement to tell whether someone can actually do the work, not just pass a quiz, and the confidence to give direct feedback
Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic), enough to speak credibly with technical partner teams
Programme Management: organised and detail-oriented, able to run several partner cohorts and certification tracks at once
Positivity and Engagement: a genuine interest in the work you do and a positive attitude!
Curiosity: a passion for learning, for technology and for solving problems
Adaptability: change is constant, and the Deployment Services Team values experimentation to find the best processes and solutions
Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic
Bonus skills & attributes
Experience running a partner enablement or certification programme at a SaaS company or systems integrator
Experience with learning management systems and course authoring tools
Experience with the Salesforce partner ecosystem
Experience training on SaaS products or, specifically, experience with Fin
Experience with AI Agents and / or Large Language Models
Hands-on experience delivering SaaS implementations yourself, as a consultant or implementation manager
Great examples of self-started projects with measurable success
Experience with RESTful API Integrations
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $157,500-$188,150. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Amsterdam
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Prospecting & lead generation: Identify and target potential customers through research, networking, and cold calling. Build new relationships with our enterprise customers and prospects to drive revenue, pipeline, and deployment capacity.
- Manage relationships: Build and maintain strong relationships with key decision-makers and stakeholders with our largest customers. Serve as their primary point of contact and exceed their expectations.
- Negotiating & closing complex deal cycles: Lead negotiations with existing and prospective customers, addressing objections and closing deals. Navigate contracts and agreements quickly and effectively, working closely with legal and finance stakeholders.
- Sales strategy & planning: Develop and execute sales strategies to meet or exceed sales targets. Craft tailored sales presentations and proposals that meet our enterprise customers needs. Collaborate with our marketing team to implement effective sales campaigns and presentations.
- Help define our sales motion: You'll be the first Sales person in region, and your work will directly impact how our GTM function operates and succeeds in the Benelux.
- Collaborate cross-functionally: Work closely with our broader GTM team, as well as our product, technical and operations orgs to deliver our industry-leading product.
WHAT YOU'LL BRING
- 10+ years of experience in an enterprise customer-facing sales role, identifying and closing large accounts.
- Strong communication skills: Exceptional verbal and written communication abilities. Professional fluency in Dutch and English.
- Enterprise experience: Experience managing a $1M+ quota, and running end-to-end complex deals.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
- Prospecting & lead generation: Proven track record of identifying and targeting potential enterprise clients through research, networking, and cold calling.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
We are looking for Account Executives who are excited to help creative teams explore what’s possible with generative AI. Figma Weave is a startup within Figma, and you will play a key role in winning new business while helping contribute to how our team sells. You will work closely with Figma AEs and cross-functional partners to understand customer needs, demonstrate relevant workflows, and guide opportunities from first conversation through close. This is an opportunity to get hands-on with a fast-evolving product, work with exciting logos as they embrace GenAI, and help shape a growing team.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma Weave:
Create and manage a pipeline of new business through outbound prospecting, inbound engagement, and Figma AE introductions to consistently exceed sales targets
Prioritize your book and time to focus on top priorities amongst change
Apply effective discovery and value-selling techniques to uncover business challenges, build relationships with key decision-makers, and connect Weave to customer priorities
Partner with your customers through demos to help identify high business priority use-cases and inspire what’s possible in Weave. Build your product knowledge through hands-on use of Weave.
Manage proposals, business cases, and negotiations, partnering with legal, procurement, finance, Figma sellers, and security teams to move deals forward
Collaborate with customer success and workflow advocates to prepare thoughtful handoffs and identify opportunities for customers to grow with Weave
Maintain accurate pipeline and forecasts, share customer feedback, and help develop sales practices and resources as the product and team evolve
We’d love to hear from you if you have:
3+ years of experience managing the full sales cycle from high-growth startups to F1000 companies, including prospecting, discovery, negotiation, and close
A track record of exceeding sales goals and generating your own pipeline of new business
Demonstrated experience using discovery to connect customer challenges to business value
Experience learning a technical product and delivering customer demos that explain its value and capabilities
Excited by working with other sellers and cross-functional partners to manage customer opportunities and buying processes
While it’s not required, it’s an added plus if you also have:
Experience working in creative industries and/or selling to creative teams
Worked at startup in hypergrowth
Familiarity with post-production, VFX, Film, creative workflows, or Figma / Weave itself
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$125,000
—
$135,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
About the Department
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
About this Role
This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts. Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.
Key Responsibilities:
Develop and execute a comprehensive plan to achieve aggressive quarterly revenue targets in ASEAN iGaming market.
Focus heavily on acquiring new logos and maximizing upsell/cross-sell across our full portfolio (e.g., Cloudflare One).
Act as a trusted advisor, understanding complex customer use cases (node security, dApp delivery) and communicating compelling technical value propositions to C-level executives and technical teams.
Build a robust pipeline, manage complex contract negotiations, and accurately forecast commercial outcomes with a disciplined approach.
Effectively scale the territory through collaboration with regional service providers and consulting partners.
Requirements:
At least 5 years of experience in cloud technology sales, along with 2-3 years specifically selling in the iGaming industry.
Proven experience selling technical solutions into iGaming platforms, or highly-regulated financial technology environments.
Direct B2B sales experience handling Digital Natives and Commercial accounts in Singapore or other ASEAN countries.
Possess experience selling technical, cloud-based products or services.
Solid understanding of computer networking and Internet functioning.
Strong interpersonal communication skills (both verbal and written) and organizational skills
Self-motivated with an entrepreneurial spirit.
Comfortable working in a fast-paced dynamic environment.
Willingness to travel frequently to visit customers and prospects
Bachelor's degree or equivalent professional experience.
Technical background in engineering, computer science, or MIS is advantageous.
Bilingual proficiency in English and one ASEAN language as you will interact directly with ASEAN clients.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Megan Berry, Senior Director of Product at
Customer.io
, and I'm looking for a Senior Product Manager to help us turn customer signals into products people actually want.
Our team is six product managers who partner closely with Design and Engineering to launch first-class products that drive customer and business outcomes. You need to be able to synthesize customer research, market research, analytics and your own taste into a customer-first roadmap and set of releases. You will work with a cross-functional team with a high level of autonomy to validate ideas early and help the team ship excellent work. This role focuses on Workflows.
What we value
Surfacing customer problems based on qualitative and quantitative data.
Driving alignment through effective communication.
Performing market research and presenting findings.
Using AI to accelerate discovery.
Helping our teams ship sooner.
What you’ll do
Identify and validate customer problems through user research, usage analytics, partner insights, and AI-powered discovery tools.
Rapidly prototype and run focused experiments to test hypotheses and de-risk new ideas early in development.
Lead cross-functional planning by aligning Engineering, Design, and business stakeholders around clear product goals and trade-offs.
Drive feature strategy and influence roadmaps by proposing initiatives rooted in customer impact and market opportunity.
Break down complex projects into incremental, testable releases, using component reuse and system thinking to accelerate delivery.
Define product success metrics upfront and track adoption, engagement, and retention to inform iterative improvement.
Take on Technology Lead responsibilities for specific initiatives when needed, including data analysis, prototyping, coordinating engineering work, and managing delivery risks.
Look at product metrics after launch and work with GTM stakeholders to ensure your launches are successful and create the product and business outcomes we want.
What we're looking for
7+ years of product management experience, ideally including time in B2B SaaS or platforms that leverage behavioral data for automation or messaging.
Strong analytical skills, comfort with metrics dashboards, and experience using data to shape direction and evaluate impact.
Proven ability to lead feature development independently, reduce scope, and deliver successful outcomes with tight teams.
High product intuition balanced with humility and experimentation. You're comfortable being wrong and eager to learn quickly.
Exceptional written communication and decision-framing abilities, especially in remote and async-first environments.
Experience using or developing AI-powered tooling in your product workflow.
Technical background with demonstrated ability to build basic web applications, write scripts, and work with engineering teams on topics such as data models, APIs, and performance requirements.
Track record of serving as a point of contact or DRI for engineering initiatives, with the ability to choose objectives and navigate trade-offs.
Experience with products that involve complex workflows or automations is a plus.
Compensation & Benefits
We believe in transparency. Starting salary for this role is
$170k–$200k USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment.
Zone 1: $204k–$240k USD
Zone 2: $187k–$220k USD
Zone 3: $170k–$200k USD
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
30-minute video call with the Hiring Manager
60-minute Engineering working session (Product case, Part 1)
60-minute Product case presentation with the Product team and Hiring Manager (Part 2)
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Spain and Germany.
About Grafana Cloud Observability
Grafana Cloud is our fully managed observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to use the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining and scaling their own observability stack.
Within the Observability department, we build products that help customers understand and troubleshoot their applications and infrastructure. We work closely with product management, design and other engineering squads to provide seamless and highly curated experiences for our customers.
The squad: Database Observability
We build and evolve Grafana Cloud Database Observability. We want to help users understand the health and performance of their databases, identify slow queries and troubleshoot issues through clear, actionable insights.
As a frontend engineer on the squad, you’ll build experiences that make complex database telemetry easy to explore and understand. You’ll work closely with backend engineers, product management and design to take ideas from early exploration through to production and improve them based on customer feedback.
Our frontend stack is primarily TypeScript and React, interacting with backends written in Go. Your primary focus will be frontend engineering, with opportunities to work across the stack, contributing to APIs and backend functionality to deliver complete customer experiences. Frontend engineers at Grafana also have opportunities to contribute to open source communities.
The opportunity:
Own technical projects from problem framing through rollout, including getting user feedback and measuring whether what you shipped actually worked.
Collaborate with Product Management, Product Design and backend engineers to build intuitive user experiences using clean, reusable components, contributing to supporting APIs and backend functionality where needed.
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the software you help build, contributing to incident response and learning from incidents.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Collaborate with other squads on shared dependencies, contribute to design proposals, and share the team’s work through demos and technical discussions.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Strong frontend engineering experience, with experience across the stack.
You have experience building and maintaining production web applications with React and TypeScript, and are comfortable contributing to backend services and APIs. You value maintainability, readability, automated testing and secure development practices.
Technical ownership.
You have solid experience delivering complex projects, mentoring other engineers and helping teammates work more effectively. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset.
You use AI coding tools thoughtfully to improve productivity and quality, validate their output, and share useful practices with teammates.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus Points for
Open-source contribution or maintainership, and comfort engaging a community in the open.
An active interest in observability (metrics, logs and traces) and experience with tools like Grafana, Prometheus or other observability platforms.
Experience with databases, SQL or database performance monitoring.
Experience building backend services in Go.
Experience as an on-call user of Grafana, Prometheus, Loki or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
Compensation & Rewards:
In Spain, the base compensation range for this role is €85
,000 - €107,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Project Manager & Directorate Operations and Mission Support Lead for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Provide project management support to satisfy contractual terms with ESD, including analytic evaluations, policy development, strategic planning, and business process analysis.
Provide subject matter expertise, technical and administrative management support, and supervisory skills sufficient for the accomplishment of each task.
Conduct overall management coordination and liaison with the COR to review, develop, conduct, report, and certify products and work completed.
Coordinate work, monitor timelines, prepare reports, coordinate schedules, act as executive agent, and resolve project issues.
Develop and recommend plans, conduct business process analysis, and develop policies and procedures for ESD leadership.
Support the Records Management Program mission overseeing operation of records disposition for OSW, including all OSW Components and 14 Defense Agencies/Field Activities.
Provide project management and tracking of individual actions with the capability to provide current status reports on demand.
Develop a Project Management Plan (PMP) and Business Process Improvement Plan; update annually.
Attend and support Quarterly Contract Status Meetings with ESD leadership and Bi-Weekly status meetings with the COR.
Provide weekly production/progress reports for declassification and records management tasks.
Other duties as assigned.
Qualifications
Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 12 years of experience managing federal contracts.
Minimum of 10 years’ experience managing federal contracts.
5 years of DoW experience in the management and performance of all PWS tasks.
3 years of experience briefing in writing and orally to GS-15, SES, and political appointees.
Accredited Project Management Certificate required.
Active, final, and fully adjudicated Top Secret clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$105,000
—
$190,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is currently seeking a Records and Information Management Lead for a contract to support the Washington Headquarters Services (WHS) Executive Services Directorate (ESD).
Washington Headquarters Services (WHS) – Executive Services Directorate (ESD) provides comprehensive information management services and business solutions to the Office of the Secretary of War (OSW), WHS, and 14 DoW Agencies and Field Activities, in addition to all DoW Federal Advisory Boards, Commissions, and Task Forces (BCTFs). ESD executes lawfully and federally mandated regulatory programs regarding information access, use, storage, retention, and transparency within DoW, externally to Executive Branch Agencies and Departments, and the general public. These programs require management and improvement of insulated and integrated OSW business processes, providing enterprise-wide, cradle-to-grave information and content management and general mission support.
This position is based in the NCR at client offices. The position is subject to client approval and contract award.
Responsibilities
Develop, implement, and validate records and information management program practices and procedures IAW 44 U.S.C. Chapters 31 and 33, 36 CFR Parts 1220–1239, 41 CFR Part 102-193, and OMB/NARA M-19-21.
Manage WHS and OSW information content throughout its lifecycle, from creation to disposal of temporary content and archiving/transfer of permanent content to the National Archives.
Support integration of identified best practices into processes and procedures, cultivating compliance through creation and formalization of governance documents.
Oversee Records Management Support Services, including development and delivery of training to leadership, managers, and personnel.
Support reduction of records holdings through identification of records that have met their disposition date and facilitation of retirement, transfer, or destruction processes.
Support processing of SF-135s in NARA’s Archives and Records Centers Information System (ARCIS) and Electronic Records Archive (ERA).
Oversee Records Management Analysis/Reviews, including on-site assessments of shared drives, electronic systems, and hardcopy record holdings.
Manage staff conducting electronic records ingestion, temporary records storage, records research and discovery, image capture, and courier services.
Other duties as assigned.
Qualifications
Bachelor’s degree (BA/BS) in any field, or equivalent combination of 2 years of post-secondary education and 8 years of experience managing personnel.
6 years’ experience managing personnel.
3 years’ experience in the performance of records and information management.
3 years’ experience developing and implementing policies and regulations governing records management IAW the Federal Records Act and applicable DoW/OSW records management policies.
Active, final, and fully adjudicated Top Secret clearance.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$80,000
—
$165,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Spain and Germany.
About Grafana Cloud Observability
Grafana Cloud is our fully managed observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to use the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining and scaling their own observability stack.
Within the Observability department, we build products that help customers understand and troubleshoot their applications and infrastructure. We work closely with product management, design and other engineering squads to provide seamless and highly curated experiences for our customers.
The squad: Database Observability
We build and evolve Grafana Cloud Database Observability. We want to help users understand the health and performance of their databases, identify slow queries and troubleshoot issues through clear, actionable insights.
As a frontend engineer on the squad, you’ll build experiences that make complex database telemetry easy to explore and understand. You’ll work closely with backend engineers, product management and design to take ideas from early exploration through to production and improve them based on customer feedback.
Our frontend stack is primarily TypeScript and React, interacting with backends written in Go. Your primary focus will be frontend engineering, with opportunities to work across the stack, contributing to APIs and backend functionality to deliver complete customer experiences. Frontend engineers at Grafana also have opportunities to contribute to open source communities.
The opportunity:
Own technical projects from problem framing through rollout, including getting user feedback and measuring whether what you shipped actually worked.
Collaborate with Product Management, Product Design and backend engineers to build intuitive user experiences using clean, reusable components, contributing to supporting APIs and backend functionality where needed.
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the software you help build, contributing to incident response and learning from incidents.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Collaborate with other squads on shared dependencies, contribute to design proposals, and share the team’s work through demos and technical discussions.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Strong frontend engineering experience, with experience across the stack.
You have experience building and maintaining production web applications with React and TypeScript, and are comfortable contributing to backend services and APIs. You value maintainability, readability, automated testing and secure development practices.
Technical ownership.
You have solid experience delivering complex projects, mentoring other engineers and helping teammates work more effectively. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset.
You use AI coding tools thoughtfully to improve productivity and quality, validate their output, and share useful practices with teammates.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus Points for
Open-source contribution or maintainership, and comfort engaging a community in the open.
An active interest in observability (metrics, logs and traces) and experience with tools like Grafana, Prometheus or other observability platforms.
Experience with databases, SQL or database performance monitoring.
Experience building backend services in Go.
Experience as an on-call user of Grafana, Prometheus, Loki or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
Compensation & Rewards:
In Ireland, the base compensation range for this role is
EUR 107,000
- EUR 134,000
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Spain and Germany.
About Grafana Cloud Observability
Grafana Cloud is our fully managed observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to use the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining and scaling their own observability stack.
Within the Observability department, we build products that help customers understand and troubleshoot their applications and infrastructure. We work closely with product management, design and other engineering squads to provide seamless and highly curated experiences for our customers.
The squad: Database Observability
We build and evolve Grafana Cloud Database Observability. We want to help users understand the health and performance of their databases, identify slow queries and troubleshoot issues through clear, actionable insights.
As a frontend engineer on the squad, you’ll build experiences that make complex database telemetry easy to explore and understand. You’ll work closely with backend engineers, product management and design to take ideas from early exploration through to production and improve them based on customer feedback.
Our frontend stack is primarily TypeScript and React, interacting with backends written in Go. Your primary focus will be frontend engineering, with opportunities to work across the stack, contributing to APIs and backend functionality to deliver complete customer experiences. Frontend engineers at Grafana also have opportunities to contribute to open source communities.
The opportunity:
Own technical projects from problem framing through rollout, including getting user feedback and measuring whether what you shipped actually worked.
Collaborate with Product Management, Product Design and backend engineers to build intuitive user experiences using clean, reusable components, contributing to supporting APIs and backend functionality where needed.
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the software you help build, contributing to incident response and learning from incidents.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Collaborate with other squads on shared dependencies, contribute to design proposals, and share the team’s work through demos and technical discussions.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Strong frontend engineering experience, with experience across the stack.
You have experience building and maintaining production web applications with React and TypeScript, and are comfortable contributing to backend services and APIs. You value maintainability, readability, automated testing and secure development practices.
Technical ownership.
You have solid experience delivering complex projects, mentoring other engineers and helping teammates work more effectively. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset.
You use AI coding tools thoughtfully to improve productivity and quality, validate their output, and share useful practices with teammates.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus Points for
Open-source contribution or maintainership, and comfort engaging a community in the open.
An active interest in observability (metrics, logs and traces) and experience with tools like Grafana, Prometheus or other observability platforms.
Experience with databases, SQL or database performance monitoring.
Experience building backend services in Go.
Experience as an on-call user of Grafana, Prometheus, Loki or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
Compensation & Rewards:
In Germany, the base compensation range for this role is €
100,000 - €125,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
San Francisco, CA
Austin, TX
London, UK
Role summary
We’re looking for a visionary, hands-on storyteller to reinvent how Cloudflare brings customer impact to life. This person will combine the narrative instincts of an exceptional writer and editor, the technical fluency of a product marketer, the relationship skills of a customer advocate, and the creative eye of a producer. You'll interview customers and their executives, find out what was at stake for them, and explain what they built on Cloudflare in language a CFO and a developer can both follow.
We welcome ideas no one has tried yet. You'll own the creative standard for video and content. You will raise the creative and production bar across video, case studies, campaigns, executive content, and onstage moments, helping make Cloudflare more relatable without sacrificing technical credibility. You will also build repeatable, AI-enabled workflows that enable us to discover, produce, and amplify distinctive customer stories at scale.
Role responsibilities
Interview customers and find the story:
Work directly with customers and their executives to learn what problem they had and what changed after they solved it.
Explain the technology in simple terms:
Turn topics like Zero Trust or Workers AI into stories that business and technical readers can both follow, and keep the technical details right.
Lead a few big moments each year:
Own a few major storytelling projects a year, such as a film, a campaign, or a customer segment in a Cloudflare Connect keynote.
Come up with ideas that get noticed:
Pitch creative concepts that make people stop scrolling, such as a surprising angle or a format no one else has tried.
Try new formats:
Pilot formats beyond the case study, such as documentary-style series, live builds, short social video, interactive data stories, customer takeovers, and podcasts.
Set the quality standard:
Decide what good looks like for customer stories in every format, and hold agencies, freelancers, and internal teams to it.
Supply executives with stories:
Give Cloudflare leaders the customer stories and proof points they use in keynotes, briefings, social posts, and customer meetings.
Work across teams to get stories approved:
Source stories with Sales and Product, and work with Marketing, Communications, and Legal to get approvals.
Use AI to scale:
Build repeatable AI workflows for spotting story candidates, preparing interviews, drafting, and cutting one story into versions for each channel.
Track results:
Decide how we measure story impact (sales usage, pipeline influence, reach, advocate engagement) and use the numbers to choose what to make next.
Desirable skills, knowledge, and experience
Technical fluency
: You can read a product doc or architecture diagram and explain in plain language what a customer built and why it matters.
Reporter and editor instincts
: You ask the follow-up question and find the detail other people missed. You can read a draft and say what's missing, and you write copy that works for a CISO and for a developer.
Creative judgment and taste
: You can tell quickly whether a story will get attention or build credibility. You know good film, editorial, design, and social work when you see it, and you borrow ideas from outside tech, including media, sports, and entertainment.
Production experience
: You've had some experience directing or producing customer video, documentary, podcast, or live content, and you can manage crews and agencies.
Executive presence and influence
: You're comfortable interviewing a customer's C-suite and briefing a Cloudflare executive before a keynote. You can get Sales, Product, Marketing, Comms, IT, and Legal moving in the same direction, and you push back when a story isn't ready.
AI in your daily work:
You already use AI tools for writing, research, interview prep, or production, and you can show us how.
Qualifications
10-15 years of experience
in one or more of the following: Developer Relations, Product Marketing, Customer Marketing, Journalism, or Video Production. B2B technology experience is strongly preferred.
Bachelor's degree or equivalent experience.
Option to include customer stories
, video, campaigns, or stage content you created or led, with a short note on what made each one work. Original creative concepts or formats that performed well, with results you can point to (for example reach, press coverage, or sales impact).
Experience producing stories with enterprise customers
and their executives, including getting them through customer, Legal, and Comms approval.
Experience explaining complex technical products
(infrastructure, security, developer platforms, or AI) to business and technical audiences.
Experience producing video and live or stage content from start to finish.
Experience building a content program or production workflow that other people could run is preferred
Compensation
Compensation may be adjusted depending on work location
For San Francisco Bay Area based hires: Estimated annual salary of $221,000 - $304,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make lif
e a little easier and fun! The below is a description of our
benefits for employees in the United States, and benefits may var
y for employees based outside the U.S
.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Acc
ounts
Fe
rtility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel
Medical Insurance
Financial Benefits
Short and
Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock P
articipation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, i
ncluding parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from the UK, Ireland, Spain and Germany.
About Grafana Cloud Observability
Grafana Cloud is our fully managed observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to use the best open source observability software, including Prometheus, Mimir, Loki, and Tempo, without the overhead of installing, maintaining and scaling their own observability stack.
Within the Observability department, we build products that help customers understand and troubleshoot their applications and infrastructure. We work closely with product management, design and other engineering squads to provide seamless and highly curated experiences for our customers.
The squad: Database Observability
We build and evolve Grafana Cloud Database Observability. We want to help users understand the health and performance of their databases, identify slow queries and troubleshoot issues through clear, actionable insights.
As a frontend engineer on the squad, you’ll build experiences that make complex database telemetry easy to explore and understand. You’ll work closely with backend engineers, product management and design to take ideas from early exploration through to production and improve them based on customer feedback.
Our frontend stack is primarily TypeScript and React, interacting with backends written in Go. Your primary focus will be frontend engineering, with opportunities to work across the stack, contributing to APIs and backend functionality to deliver complete customer experiences. Frontend engineers at Grafana also have opportunities to contribute to open source communities.
The opportunity:
Own technical projects from problem framing through rollout, including getting user feedback and measuring whether what you shipped actually worked.
Collaborate with Product Management, Product Design and backend engineers to build intuitive user experiences using clean, reusable components, contributing to supporting APIs and backend functionality where needed.
Mentor and collaborate with other engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team better than you found it.
Participate in on-call for the software you help build, contributing to incident response and learning from incidents.
Provide technical support in customer escalations and help us identify areas of high friction to address.
Collaborate with other squads on shared dependencies, contribute to design proposals, and share the team’s work through demos and technical discussions.
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups, always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What makes you a great fit:
We highly value those who are
intellectually curious
, who
default to transparency
, possess a high
bias towards action
, and who are also
kind and enjoy working as a team
.
Strong frontend engineering experience, with experience across the stack.
You have experience building and maintaining production web applications with React and TypeScript, and are comfortable contributing to backend services and APIs. You value maintainability, readability, automated testing and secure development practices.
Technical ownership.
You have solid experience delivering complex projects, mentoring other engineers and helping teammates work more effectively. You communicate clearly in a fully remote, asynchronous environment.
You
take responsibility for operating the software you have built
. You have experience being on-call, supporting software in production, ensuring reliability and responding to incidents as needed.
You
enjoy working on complex solutions
, building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision.
User focus and pragmatism.
You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate.
AI experience with a practical mindset.
You use AI coding tools thoughtfully to improve productivity and quality, validate their output, and share useful practices with teammates.
You
care about our community
of users and contributors and are keen to be an active Grafana Community Contributor.
Bonus Points for
Open-source contribution or maintainership, and comfort engaging a community in the open.
An active interest in observability (metrics, logs and traces) and experience with tools like Grafana, Prometheus or other observability platforms.
Experience with databases, SQL or database performance monitoring.
Experience building backend services in Go.
Experience as an on-call user of Grafana, Prometheus, Loki or Tempo in a previous role (or on a homelab).
Experience in a fully remote, globally distributed team.
Compensation & Rewards:
In the UK, the base compensation range for this role is £94
,000 - £118,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote, San Francisco, CA, US
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We’re looking for a Director of Technology Partnerships to lead the teams responsible for growing Supabase through technology integrations and our marketplace ecosystem.
You’ll bring together two complementary motions: partnerships that embed Supabase into the products developers already use, and a marketplace that helps developers discover and connect complementary technologies to their Supabase projects. Your job is to turn both into durable sources of revenue, adoption, and customer value.
Reporting to the Head of Partnerships, you’ll lead and develop the Integrations and Marketplace teams, set their commercial strategy, and work hands-on with our most important partners. A central part of the role is working closely with AI labs to build strategic relationships, develop integrations, and bring joint opportunities to market. You’ll partner closely with Product, Engineering, Sales, Marketing, and Finance to take integrations from idea to launch—and grow their impact long after launch.
This role is based in the San Francisco Bay Area, where you’ll build relationships with leading AI, developer tools, and infrastructure companies. Supabase is remote-first, and you’ll work across a globally distributed team.
RESPONSIBILITIES
LEAD THE TEAM AND STRATEGY
- Lead, coach, and develop the Integrations and Marketplace partnerships teams, including team leads and partner managers.
- Set a clear strategy for where Supabase invests across strategic technology partnerships, marketplace categories, and emerging ecosystem opportunities.
- Define team objectives, partner coverage, investment priorities, and operating cadence. Make thoughtful tradeoffs between high-touch strategic partnerships and scalable programs.
- Build a culture of ownership, commercial discipline, and strong cross-functional execution.
GROW REVENUE THROUGH TECHNOLOGY PARTNERSHIPS
- Drive revenue from technology integrations through partner-driven customer acquisition, product consumption, expansion, retention, co-sell opportunities, and commercial arrangements.
- Own the commercial performance of the technology partnerships and marketplace portfolio, including forecasting and reporting on progress, risks, and return on investment.
- Build and deepen relationships with AI labs, working closely with their product, engineering, business development, and executive teams to identify and execute high-impact partnership opportunities.
- Develop executive relationships with strategic partners across developer tools, cloud, and adjacent infrastructure.
- Lead or support negotiations for complex partnerships, including integration, referral, revenue-sharing, and joint go-to-market agreements.
- Help partner managers build joint business plans that connect partner priorities to measurable outcomes for Supabase and its customers.
LEAD THE MARKETPLACE TEAM
- Lead and develop the Marketplace team, setting its commercial and partner strategy and holding the team accountable for outcomes.
- Guide the team in identifying the capabilities developers need, recruiting the right partners, and helping those partners launch and grow.
- Set priorities and allocate resources across strategic, high-touch partners and scalable paths for emerging and self-serve partners.
- Ensure the team works effectively with Product and Engineering on integration quality, partner onboarding, discovery, activation, and the developer experience across product surfaces.
- Enable the team to work with Marketing and Sales to launch integrations, enable teams, and drive ongoing adoption—not just announcements.
OPERATE WITH RIGOR
- Establish clear measures for partner-sourced and influenced pipeline, integration adoption, revenue, consumption, retention, and marketplace performance.
- Work with Finance, Data, and Partner Operations to improve attribution, reporting, forecasting, and partner revenue processes.
- Represent the voice of partners and customers in product and go-to-market planning, while aligning stakeholders around shared priorities.
- Identify risks early, remove blockers, and communicate decisions and outcomes clearly to leadership.
REQUIREMENTS
- Have significant experience in technology partnerships, business development, or ecosystem leadership at a developer tools, cloud, infrastructure, or SaaS company.
- Have led and developed partner-facing teams, including managers or senior individual contributors, and can balance strategic direction with hands-on execution.
- Have a track record of building partnerships that produced measurable revenue, product adoption, or customer growth.
- Have negotiated complex commercial agreements and understand partnership economics, including revenue share, referrals, and consumption-based models.
- Have worked closely with Product and Engineering to ship and grow technical integrations. You can engage credibly with technical teams, including those at AI labs, even if you aren’t the person writing the code.
- Know how to build relationships with executives while earning the trust of product, engineering, and go-to-market teams.
- Use data to prioritize opportunities, assess partner performance, and make decisions when attribution is imperfect.
- Are comfortable building in an evolving environment, communicating in writing, and working asynchronously across time zones.
IT’S A PLUS IF YOU HAVE
- Built or scaled a developer marketplace, integration ecosystem, or partner platform.
- Worked with AI LLMs, AI app builders, databases, open-source products, or developer infrastructure.
- A background in software development, with an understanding of how developers build and integrate products.
- Experience growing both a small number of strategic partnerships and a broader, scalable partner program.
- A strong network in the San Francisco Bay Area technology ecosystem.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Tel Aviv
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Technical Project Manager
at Via, you’ll lead the end-to-end delivery of strategic, cross-functional product initiatives across our global platform. You’ll collaborate closely with engineering, product, QA, and business stakeholders to launch innovative features that make transit more efficient, accessible, and scalable.
This is a high-visibility, high-impact role where you’ll ensure that our product vision becomes a reality on time, at scale, and with measurable results.
About the Role:
Define, coordinate, and oversee all technical aspects of launching Via’s revolutionary mobility initiatives
Partner with Engineering, Product, QA, and Business teams to define requirements, manage timelines, and track delivery milestones
Align technical delivery with business goals, ensuring product value is delivered effectively and efficiently
Own cross-functional project planning, including scope definition, scheduling, risk mitigation, dependency management, and stakeholder communication
Proactively identify execution risks and troubleshoot delivery challenges in real time
Manage concurrent initiatives while maintaining high attention to detail and strategic oversight
Drive process improvements and delivery best practices across teams
Use AI tools to automate the repetitive parts of project management, such as status reporting, risk and delay detection, and process workflows
About You:
3–4 years of experience in technical project management or program management, with a track record of delivering complex software projects - Must
Strong proficiency with software project tools (e.g., Jira, Confluence) - Must
Comfortable using AI tools in your daily work, and keen to automate and improve how delivery runs
Experience working in Agile environments with cross-functional teams
Thrive in fast-paced environments, troubleshooting issues in real-time and overseeing multiple tasks simultaneously
Data-informed decision-maker with the ability to interpret KPIs and goals to prioritize and track success
A strong executor, you get the job done while keeping the big picture firmly in mind
Detail-oriented, thorough, and highly organized
Excellent communication and stakeholder management skills — able to operate seamlessly between business, product, engineering, and management.
Compensation and Benefits:
Our product impacts millions of users around the world providing alternative transport solutions that are more: efficient and accessible, changing cities to make them greener.
Competitive compensation package which includes base salary and equity
Health insurance with a discount for family members
Hybrid work and a lovely office situated in the heart of TLV, in Midtown, close to the light rail and train station
Career development and growth opportunities
Other perks: Freefit and other sports lessons, 10bis/Cibus - you choose!, happy hours, team events, communities and many more benefits
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: London
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
12-month fixed-term contract | Caregiver leave cover. Deadline for applications is November 20th.
📍 London | 💰 Salary £60,000 - £65,000 + Incentive Awards -
Benefits
|
Hear from the team
✨
⭐ Our People team
We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care.
It's at the heart of everything we do. Within our People Collective, we're here to bring brilliant people together, build an inclusive culture and create an environment where everyone can do their best work. As Monzo continues to grow, our offices play an important role in bringing our people together. They're more than just places to work. They're spaces where teams connect, collaborate and experience what it means to be a Monzonaut.
We're looking for an experienced
Property & Facilities Lead
to join us on a 12 month fixed term contract, covering caregiver leave. You'll lead a team of six across four office locations in London, Cardiff, Dublin and Barcelona, helping us deliver an exceptional workplace experience while managing and developing our global property portfolio.
Reporting to the Head of Property, Culture and Engagement, you'll oversee our daily operations, lead strategic projects and collaborate with teams across Monzo to create safe, welcoming and engaging workplaces that bring people together and put the Monzonaut community first.
🔑 You'll play a key role by...
🏢 Leading our global property and facilities operations
– Overseeing our office locations, ensuring they're safe and compliant, while delivering a consistent and delightful workplace experience.
🚀 Managing and delivering property projects
– Leading projects from planning to delivery, including office moves, refurbishments and new site launches. You'll manage timelines, budgets and internal and external stakeholders to deliver successful outcomes.
🌍 Supporting our global property strategy
– Turning our longer term property ambitions into practical plans, ensuring our spaces meet the needs of our people and support Monzo's continued growth.
💪 Leading and developing a brilliant team
– Managing six team members across all locations, setting clear priorities, supporting their development and building a scalable, high-performing function.
🤝 Collaborating across Monzo
– Building strong relationships with Finance, Legal, TechOps and senior leadership to align priorities, influence decisions and deliver improvements.
💰 Managing budgets and suppliers
– Overseeing property and facilities budgets, managing supplier relationships and ensuring we're delivering value for money across our portfolio.
🦺 Keeping our spaces safe and sustainable
– Ensuring our workplaces meet health and safety requirements, managing compliance and working with the ESG team to deliver our Scope 1 and 2 environmental commitments.
✨ Continuously improving how we work
– Using data and employee feedback to improve our spaces, streamline processes and build scalable ways of working. You'll also be happy to roll up your sleeves and provide hands on support when needed.
🤩 We'd love to hear from you if...
You have strong
property and facilities management experience
, ideally in a fast-paced, growing organisation with multiple office locations.
You're an
experienced project manager
, confident leading complex projects end to end, managing timelines, budgets, risks and competing priorities.
You're a
confident people leader
, with experience managing, coaching and developing high performing teams.
You're
commercially minded
, with experience managing budgets, suppliers and contracts while balancing cost, quality and employee experience.
You're a
strong communicator and collaborator
, comfortable working with senior stakeholders and building relationships across teams.
You're
proactive, organised and adaptable
, able to balance day-to-day operations with strategic priorities, navigate ambiguity and make decisions independently.
You're
data-driven
, and can use insights to make decisions and improve processes.
You have a good understanding of
workplace health and safety
, and are confident using digital tools such as Google Workspace and Slack
[Nice to have] You have a formal health and safety, facilities and/or project management qualification such as IWFM 7, NVQ, NEBOSH, PRINCE 2 or APM.
Not ticking every box? That's totally okay!
We know that some people are less likely to apply for a role unless they meet every requirement. At Monzo, we're committed to building a diverse and inclusive team, and we care just as much about your potential as your experience. If you're excited about this opportunity and think you could make a difference, we'd love to hear from you.
🙌 What's in it for you
💰 £60k - £65k + Incentive Awards
📍 This role is based in our London office, with a minimum of three days per week in the office. You'll also travel periodically to our Cardiff, Dublin and Barcelona offices.
⏰ We offer flexible working hours and trust you to manage your time in a way that works for you, your team and the role.
📚 £1,000 annual learning budget to spend on books, training courses and conferences.
🏡 We'll provide you with a MacBook and the equipment you need to work effectively.
➕ Plus lots more!
Read our full list of benefits
.
🌈 The application journey
Our hiring process is designed to help us get to know you, your experience and how you approach real-world challenges.
There are four stages:
Initial call
– An initial conversation to learn more about you and share more about the opportunity.
Role-specific interview
– A deeper conversation about your technical experience, project management and approach to leading a multi-site function.
Manager and leadership interview
– An opportunity to explore your leadership style, stakeholder management and how you approach decision-making.
We aim to complete the process in around 2–3 weeks and will be as flexible as possible to accommodate your schedule.
We also have some guidance on using AI during your application and interview.
You can read it here.
#LI-OH #LI-LONDON
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London, United Kingdom
Role: Integration Project Manager
Location: London, United Kingdom
Working hours: 9am-6pm
Type: Fulltime
On-site only
Role Overview:
The
Integration Project Manager
will be responsible for leading and executing post-merger integration projects, ensuring smooth transitions for acquired firms into OneDome’s ecosystem. The role involves close collaboration with cross-functional teams, acquired company leadership, and external stakeholders to streamline operations, align business processes, and maintain strategic objectives.
Key Responsibilities:
Project Management:
Develop and manage detailed integration plans, timelines, and deliverables for each acquisition.
Cross-Functional Coordination:
Work with Finance, HR, IT, Compliance, and Operations teams to ensure a seamless transition.
Process Alignment:
Identify gaps in existing processes and implement best practices to align acquired businesses with OneDome’s operating model.
Stakeholder Communication:
Serve as the central point of contact for internal and external stakeholders during integration.
Risk & Issue Management:
Identify potential risks and roadblocks, proactively addressing challenges to ensure a smooth transition.
Change Management:
Support cultural and operational alignment, ensuring minimal disruption to employees and customers.
Performance Tracking:
Define KPIs and report on integration progress, identifying areas for continuous improvement.
Requirements:
Experience:
3+ years of project management experience, preferably in M&A integrations, fintech, real estate, or financial services.
Project Management Skills:
Strong experience in leading post-merger integration, business transformation, or operational restructuring projects.
Stakeholder Management:
Ability to work across different business units, manage expectations, and influence senior leadership.
Problem-Solving:
Hands-on, solutions-oriented approach to tackling integration challenges.
Communication Skills:
Excellent verbal and written communication skills, with the ability to present complex issues clearly.
Technical Proficiency:
Familiarity with CRM systems, finance tools, project management software
Certification:
PMP, PRINCE2, or similar qualifications are advantageous.
Industry Knowledge:
Understanding of mortgage brokerage, fintech, property services, or financial compliance is a plus.
What We Offer:
Competitive salary & performance-based bonus
Career progression in a high-growth, acquisition-driven environment
Opportunity to shape the integration strategy of a fast-scaling fintech company
About OneDome
OneDome is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction ser-vices, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling every-thing required to purchase a home into one transparent, fixed-price offering. Beyond home pur-chases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month
, positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, re-placing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Salary: £38,000 – £42,000 / year
Location: Vilnius
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Millions of people trust Flo with their most personal health data. As our Security Architect, you’ll make sure we deserve that trust. This is a hands-on individual contributor role. You’ll work side by side with engineering, product and platform teams to shape secure architectures and build the guardrails that let both humans and AI coding agents ship quickly and safely. The role combines security architecture, product and application security engineering and security risk expertise: you will set secure patterns and standards, lead threat modelling and design reviews, embed security into the SDLC and CI/CD, and translate security risk into clear, pragmatic decisions.
What you’ll do
Shape secure architecture from day one.
Partner with teams early in design, lead security design reviews for new services and major changes, and record key decisions and risk trade-offs.
Build security harnesses for human and AI-agent development.
Design guardrails, sandboxing, least-privilege access for agents and tools, secrets handling, policy-as-code and automated checks that run inside developer and agent workflows.
Lead on AI and agentic security.
Define secure patterns for LLM integrations, MCP servers and tool use, and tackle risks like prompt injection, data leakage, excessive agency and supply-chain compromise.
Create paved roads.
Publish reusable patterns, reference architectures and standards that teams adopt because they’re the easiest option.
Scale threat modelling.
Build tools and skills that let engineers run threat models themselves, and carry out internal security assessments.
Remove whole classes of vulnerabilities.
Automate vulnerability triage and investigation, find systemic root causes, and feed the fixes back into patterns and guardrails.
Turn risk into clear decisions.
Explain security risk in pragmatic terms so the business can prioritise based on risk and value.
Advise and enable.
Be a trusted partner to engineering, product and leadership, coach engineers, and help evaluate third-party and AI tools so they can be adopted securely. Support ISO 27001/27701 so that controls are built into how we engineer, not bolted on afterwards.
What you’ll bring
7+ years in security engineering, application/product security or security architecture, including hands-on work securing cloud-native systems
Deep knowledge of Secure SDLC: threat modelling, security testing, app security review and CI/CD security
Hands-on experience with AWS and Cloudflare (or equivalents) and Terraform or similar IaC
A strong grasp of the OWASP Top 10 and the ability to assess exploitability and impact
Solid coding skills (e.g. Python, Go, Scala) and experience building security tooling or automation
Practical understanding of the risks in AI-assisted and agentic development and LLM applications (e.g. OWASP Top 10 for LLMs)
Experience with security risk analysis and risk management methods
The ability to explain trade-offs clearly to engineers and senior stakeholders, and to win people over
Nice to have
Experience building guardrails, sandboxes or policy-as-code (e.g. OPA) for developer platforms or AI coding agents
iOS or Android security experience
Experience with ISO 27001, ISO 27701 or SOC 2 audits
A background in health tech, femtech or another regulated, privacy-sensitive industry
Certifications or degrees such as CISSP, CCSP, OSCP or an MSc in Information Security
Why Flo
You’ll protect data that matters deeply to millions of people. You’ll also help set the standard for how a company adopts agentic engineering safely, and you’ll have real ownership: you design and build the first version, then hand it off to the teams who will run it.
Salary Range - gross per month (ranges may vary based on skills and experience)
€8.000
—
€10.000 EUR
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
Millions of people trust Flo with their most personal health data. As our Security Architect, you’ll make sure we deserve that trust. This is a hands-on individual contributor role. You’ll work side by side with engineering, product and platform teams to shape secure architectures and build the guardrails that let both humans and AI coding agents ship quickly and safely. The role combines security architecture, product and application security engineering and security risk expertise: you will set secure patterns and standards, lead threat modelling and design reviews, embed security into the SDLC and CI/CD, and translate security risk into clear, pragmatic decisions.
What you’ll do
Shape secure architecture from day one.
Partner with teams early in design, lead security design reviews for new services and major changes, and record key decisions and risk trade-offs.
Build security harnesses for human and AI-agent development.
Design guardrails, sandboxing, least-privilege access for agents and tools, secrets handling, policy-as-code and automated checks that run inside developer and agent workflows.
Lead on AI and agentic security.
Define secure patterns for LLM integrations, MCP servers and tool use, and tackle risks like prompt injection, data leakage, excessive agency and supply-chain compromise.
Create paved roads.
Publish reusable patterns, reference architectures and standards that teams adopt because they’re the easiest option.
Scale threat modelling.
Build tools and skills that let engineers run threat models themselves, and carry out internal security assessments.
Remove whole classes of vulnerabilities.
Automate vulnerability triage and investigation, find systemic root causes, and feed the fixes back into patterns and guardrails.
Turn risk into clear decisions.
Explain security risk in pragmatic terms so the business can prioritise based on risk and value.
Advise and enable.
Be a trusted partner to engineering, product and leadership, coach engineers, and help evaluate third-party and AI tools so they can be adopted securely. Support ISO 27001/27701 so that controls are built into how we engineer, not bolted on afterwards.
What you’ll bring
7+ years in security engineering, application/product security or security architecture, including hands-on work securing cloud-native systems
Deep knowledge of Secure SDLC: threat modelling, security testing, app security review and CI/CD security
Hands-on experience with AWS and Cloudflare (or equivalents) and Terraform or similar IaC
A strong grasp of the OWASP Top 10 and the ability to assess exploitability and impact
Solid coding skills (e.g. Python, Go, Scala) and experience building security tooling or automation
Practical understanding of the risks in AI-assisted and agentic development and LLM applications (e.g. OWASP Top 10 for LLMs)
Experience with security risk analysis and risk management methods
The ability to explain trade-offs clearly to engineers and senior stakeholders, and to win people over
Nice to have
Experience building guardrails, sandboxes or policy-as-code (e.g. OPA) for developer platforms or AI coding agents
iOS or Android security experience
Experience with ISO 27001, ISO 27701 or SOC 2 audits
A background in health tech, femtech or another regulated, privacy-sensitive industry
Certifications or degrees such as CISSP, CCSP, OSCP or an MSc in Information Security
Why Flo
You’ll protect data that matters deeply to millions of people. You’ll also help set the standard for how a company adopts agentic engineering safely, and you’ll have real ownership: you design and build the first version, then hand it off to the teams who will run it.
Annual Salary Range (ranges may vary based on skills and experience)
£100,000
—
£130,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
УдалённоAmsterdam
seniorSan Francisco, CA • New York, NY • United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
leadWashington, District of Columbia, United States
leadWashington, District of Columbia, United States
seniorRepublic of Ireland (Remote)
seniorGermany (Remote)
География найма не уточнена
seniorUnited Kingdom (Remote)
УдалённоRemote, San Francisco, CA, US; Are comfortable building in an evolving environment, communicating in writing, and working asynchronously across time zones
Tel Aviv
leadLondon
London, United Kingdom
Vilnius; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities
London; We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities