Location: New York, New York
Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities.
As a
Partnerships Associate
, you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions.
This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions.
About the Role:
Build pipeline for AI Labs, a new vertical dedicated to improving how cities function.
Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans.
Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions.
Facilitate meetings, provide demos, qualify leads, and close deals as appropriate.
Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability.
Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies.
About You:
Minimum of 1–3 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role.
Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy.
Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively.
Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply.
Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly.
Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks.
Compensation and Benefits:
All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $70,000-$80,000 + $5k bonus target
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York, New York
Via is the global leader in transportation technology, powering modern, data-driven transit networks for hundreds of agency partners worldwide. Now, we are building our next frontier: AI Labs. This new, high-growth vertical combines Via’s global scale with cutting-edge artificial intelligence to build next-generation software for cities, automate complex systems, and unlock massive revenue opportunities.
As a
Business Development Associate
, you will operate at the intersection of marketing and sales to support the growth of AI Labs. You will own the research and outreach strategies to generate meaningful engagement with top prospects and customers, facilitating the partnerships that bring equitable and affordable transit to communities worldwide and supercharging the public sector with AI solutions.
This is an exciting role, tasked with building a book of business for a fast-growing new vertical. You’ll play a key role in shaping the team’s approach and helping cities develop new AI solutions.
About the Role:
Build pipeline for AI Labs, a new vertical dedicated to improving how cities function.
Perform deep-dive research on accounts and individuals to create comprehensive buying committee maps and informed account plans.
Lead multi-channel outreach campaigns across email, phone, and LinkedIn to articulate the value of Via’s AI solutions.
Facilitate meetings, provide demos, qualify leads, and close deals as appropriate.
Maintain and optimize sales tools within our CRM and marketing tech stack to ensure data accuracy and process scalability.
Collaborate with commercial teams to align outreach efforts with broader sales goals and regional growth strategies.
About You:
Minimum of 1–3 years of experience in B2B marketing, account-based marketing, or a sales development (BDR/SDR) role.
Analytical mindset with the ability to use campaign data to identify what’s working and where to pivot strategy.
Proficiency in CRM and marketing automation tools to manage high volumes of outreach and research effectively.
Clear, concise communicator capable of writing professional outreach and explaining complex AI solutions simply.
Hungry to learn about AI, automation opportunities in the Public Sector, and the Via buying audience, with a proven ability to implement feedback quickly.
Resilient and team player who enjoys building relationships over time and remains undeterred by setbacks.
Compensation and Benefits:
All final pay rates and levels will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Salary Range: $70,000-$80,000 + $5k bonus target
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the role
Affirm is seeking an experienced, quota-carrying Account Executive to own the full sales cycle for complex, high-growth merchants across the upper SMB and Mid-Market segment. This portfolio includes merchants with up to $300M in total annual sales and requires a seller who can operate as the general manager of a territory, create demand, engage executive decision-makers, build a quantified business case, structure a compelling commercial solution, and lead the opportunity through contract and launch.
The Account Executive is accountable for new merchant acquisition and the long-term quality of each partnership. The role translates merchant priorities into solutions across Affirm's products and capabilities, while aligning internal stakeholders across Sales, Merchant Pricing, Product, Partnerships, Risk, Legal, Operations, Implementation, and Merchant Success. Success requires strategic prospecting, strong financial and commercial judgment, fluency in technical and operational requirements, and the ability to create momentum across complex buying groups.
What you will do
Own a defined territory and revenue plan.
Operate as the general manager of a portfolio that includes complex, high-growth merchants with up to $300M in total annual sales. Develop the account strategy, prioritization model, pipeline plan, and execution cadence required to achieve signed GMV and revenue targets.
Generate and develop net-new pipeline.
Research priority merchants, identify relevant business and market triggers, and use targeted outbound, partner channels, events, referrals, and internal resources to create qualified opportunities.
Lead executive discovery.
Engage founders, C-suite executives, and senior leaders across Finance, E-commerce, Product, Technology, Operations, and Marketing to understand strategic priorities, operating constraints, customer economics, and decision criteria.
Set the strategy for complex opportunities.
Independently determine the account plan, stakeholder engagement strategy, competitive positioning, internal resource requirements, negotiation posture, and path to close for each opportunity.
Build quantified business cases.
Translate merchant data and objectives into clear recommendations supported by expected conversion, average order value, customer acquisition, repeat purchase, GMV, revenue, unit economics, and operational impact.
Design the merchant solution.
Partner with Sales Engineering and Onboarding to define the appropriate product configuration, integration path, rollout strategy, and customer experience. Lead opportunities that may require customized payment configurations, e-commerce platform integrations, technical solutioning, or multi-entity implementation planning.
Navigate complex buying processes.
Build champions, map stakeholders, align economic buyers and technical evaluators, manage procurement, security, legal, and risk requirements, and establish a mutual action plan through decision and signature.
Lead commercial negotiations.
Develop deal strategy, position differentiated value, handle objections, and negotiate pricing, terms, and partnership structure. Evaluate merchant requirements against expected GMV, revenue, unit economics, implementation complexity, and risk while protecting Affirm’s long-term financial interests.
Develop recommendations for non-standard partnerships.
Use sound commercial judgment to structure and present recommendations involving custom pricing, contractual terms, product requirements, implementation investments, or other exceptions requiring internal approval.
Lead cross-functional deal teams.
Lead virtual teams without direct authority by establishing clear owners, operating cadence, decision points, escalation paths, and timelines across Partnerships, Risk, Legal, Implementation, and Merchant Pricing.
Own the path from signature to launch.
Remain accountable for a successful handoff and project-manage critical launch dependencies so signed merchants progress efficiently toward integration and go-live.
Maintain forecast and operating discipline.
Keep Salesforce current, accurately assess deal stage and material risk, provide reliable weekly and quarterly forecasts, and communicate changes early with a clear recovery plan.
Represent the market internally.
Bring structured merchant, industry, and competitive insights to product and business partners, identify recurring barriers, and influence scalable improvements to Affirm’s products and go-to-market motion.
Raise team performance.
Share effective account strategies, executive messaging, business cases, and deal practices. Contribute to a high-accountability culture focused on customer value, commercial discipline, and measurable outcomes.
What success looks like
Revenue and GMV attainment.
Consistently meet or exceed signed annualized estimated GMV and revenue goals across a portfolio of upper-SMB and Mid-Market merchants.
Pipeline creation and quality.
Maintain sufficient qualified coverage through self-generated and partner-supported pipeline, supported by clear account prioritization, stakeholder access, and actionable next steps.
Conversion and velocity.
Advance qualified opportunities with healthy win rates, disciplined stage progression, and sales cycles appropriate to the size and complexity of each partnership.
Commercial quality.
Structure partnerships that balance merchant value with Affirm’s revenue, unit economics, implementation requirements, and risk considerations.
Forecast accuracy.
Provide a reliable view of expected outcomes, material risks, decision criteria, and timing based on evidence and confirmed buyer commitments.
Executive engagement.
Establish credibility with senior decision-makers, build effective internal champions, and maintain alignment across complex buying groups.
Launch quality.
Ensure signed merchants transition effectively into implementation and progress toward go-live with aligned scope, owners, technical requirements, and timelines.
Cross-functional leadership.
Create clarity, accountability, and momentum across internal teams while representing both merchant needs and Affirm’s business requirements.
Organizational impact.
Surface recurring merchant and market insights that improve product capabilities, remove operating barriers, and strengthen Affirm’s broader go-to-market execution.
What we look for
4 or more years of quota-carrying, full-cycle closing experience in B2B SaaS, fintech, payments, e-commerce, or another complex technology environment.
A demonstrated record of meeting or exceeding revenue targets and creating self-sourced pipeline in a new-logo acquisition role.
Experience leading complex, multi-stakeholder sales cycles and building relationships with executive and functional decision-makers.
Strong consultative discovery, objection handling, negotiation, and closing skills, including the ability to establish a clear decision process and mutual action plan.
Ability to analyze merchant and market data, develop a quantified business case, and communicate financial and strategic value with credibility.
Experience coordinating legal, risk, technical, pricing, operational, and implementation stakeholders to resolve barriers and close business.
Strong territory planning, pipeline management, CRM discipline, and forecasting capabilities.
Excellent written and verbal communication, including executive presentations and concise internal updates.
High ownership, sound judgment, resilience, and the ability to operate effectively in a fast-changing environment with multiple priorities.
Preferred experience
Experience selling payment, lending, commerce, financial software, or other solutions that require technical integration and commercial structuring.
Familiarity with e-commerce platforms, APIs, payment flows, implementation requirements, and merchant economics.
Experience using a structured sales methodology such as MEDDPICC, Challenger, or Sandler.
Prior experience in business development or another role requiring high-volume prospecting and disciplined pipeline creation.
Bachelor's degree or equivalent practical experience.
Role requirements
Ability to work effectively in a remote environment and collaborate across functions and time zones.
Ability to travel periodically for merchant meetings, industry events, and internal team sessions as business needs require.
Authorization to work in the United States without current or future visa sponsorship.
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote (USA)
Workplace: remote
Arcadia is the most trusted healthcare platform powering outcomes. We transform complex healthcare data into trusted intelligence, helping providers, payers, and life sciences organizations act with clarity, make confident decisions, and achieve measurable clinical, operational, and financial outcomes.
Built on a comprehensive data foundation spanning tens of millions of patient lives, Arcadia combines advanced analytics and responsible AI to surface meaningful insights, coordinate action, and improve performance at scale. Our approach to AI and automation is governed and transparent — designed to strengthen human expertise, not replace judgment or obscure responsibility.
Hundreds of organizations rely on Arcadia to improve cost, quality, and outcomes. Backed by Nordic Capital, we continue to invest in our platform, AI capabilities, and people as we pursue our purpose: helping healthcare deliver better outcomes for every person, every community, and every generation.
Why This Role Is Important to Arcadia
Customer Insights takes on the work that doesn't fit a one-size-fits-all product — custom data models, bespoke dashboards, registries, and long-running embedded programs — sitting between a platform and a plan.
This role is the first at Arcadia dedicated to Medicaid policy analysis, and it sits on one of our most visible accounts: a state Medicaid agency that is taking direct responsibility for a much larger fee-for-service population. A broader Arcadia team already serves the agency in a variety of ways — risk stratification, dashboards and reporting, quality measurement, and analytics on the state's Medicaid member and claims data — and that relationship is growing. You will work alongside that team and take the lead on the policy-driven analytic work: interpreting program rules and policy documents into analytic logic, and building the registries, data marts, and dashboards that put it to use.
That takes a rare combination: policy fluency to tell a customer what the data can and cannot support, customer presence to be trusted in the room with state program staff and partners, and the technical skill to build the deliverables yourself. We are looking for someone who can ramp on all three quickly. Just as important, this work moves at a pace that is only possible with AI-assisted development: you will be expected to pick up our AI coding and analysis tools quickly and use them heavily from your first weeks, with careful human review.
What Success Looks Like
In 3 months
Get productive quickly with the team's AI-assisted workflow — using AI coding and analysis tools to ramp into the state program's eligibility, claims, and provider data, the program rules and policy context behind it, and the analytic logic and deliverables already in production
Join customer and partner working sessions and begin contributing in the room — answering, in real time, what a proposed definition, threshold, or policy change does to the data and the member population
Independently deliver your first piece of work end to end — a stratification or registry refinement, a data mart component, or a dashboard — with your own policy interpretation and QA behind it
In 6 months
What You'll Be Doing
Medicaid policy analysis
Interpret state and federal Medicaid program rules, eligibility and aid-code structures, benefit and coverage design, and program guidance — translating them into precise, testable analytic logic (cohort definitions, code sets, exclusions, stratification criteria) and documenting the interpretation so decisions are auditable
Advise senior customer leadership on what the data can and cannot support — whether a proposed definition is measurable, what the volumes look like, what a threshold does to caseload, cost, or provider capacity — and anticipate how policy changes (fee-for-service transitions, waivers, provider network rules) affect the data and the questions ahead
Technical analytical delivery
Turn ambiguous policy and operational questions into member and provider data marts, cohort and stratification logic, and registry extracts — in SQL (and Python where needed) on Foundry and Redshift/Athena
Deliver them in the format the customer needs — dashboards, recurring reports, Excel, and leadership decks
Root-cause data-quality issues — reconcile counts across sources, trace bad fields to the source, and agree definitions for undocumented fields and codes with the customer's data staff
Customer presence and engagement
Serve as the senior analytic voice for state program leadership, policy and data staff, prime contractors, and vendor partners — participating in recurring working sessions and translating between policy, operational, and technical audiences
Set priorities, scope, and timelines with Customer Management, and hold real authority to push back on what is and isn't feasible or worth building
Create client-facing materials — leadership summaries, detailed methodology decks, decision memos, technical explainers — tailored to audiences from highly technical data counterparts to policy and executive stakeholders
What You'll Need To Have
Working knowledge of how health programs and managed care plans work, and the ability to turn policy documents and program rules into analytic logic. Direct Medicaid or managed care plan experience is a plus
Clinical code and claims fluency — ICD-10, CPT/HCPCS, and revenue codes to build clinical cohorts; claims, eligibility, and provider/NPI data (NPPES, enrollment files); and judgment about claims timing and completeness
Hands-on, demonstrable fluency with AI coding and analysis tools (Claude Code, Cursor, or similar) as the core of how you work. Picking these tools up quickly and using them heavily is central to how you will onboard and how much you can deliver in this role. Be ready to show us what you have built with AI assistance, how fast you turn work around, and how you review and validate it
Advanced SQL (CTEs, window functions, performance on large claims and eligibility tables) and data modeling, to a real engineering standard
Hands-on experience building dashboards and reports in a BI tool (QuickSight, Power BI, Tableau) and Excel, plus executive-ready decks
Direct customer-facing experience with senior stakeholders — comfortable scoping ambiguous requests, navigating competing priorities, and exercising sound analytical judgment about what to build and what the data can support, on short timelines and without close oversight
A track record of leading an analytic program end to end for senior customer or executive audiences — setting your own priorities, and operating without a project manager or close direction
Sound judgment with sensitive data and PHI
What “Principal” means here
This is the most senior analytic role on the Customer Insights team. It is expected that you can:
Set your own priorities and make the call with incomplete information
Act as the senior analytic voice with agency and partner leadership
Raise the bar for the analysts around you — through standards, review, and example
Don't need a project manager or close direction
We are hiring for the combination of policy fluency, customer presence, and technical skill — we understand candidates may be strongest in one or two of these areas and will build the rest quickly, and speed of ramp matters more to us than any one credential. Tell us where you are strongest and how you have ramped before.
Would Love For You To Have
Direct experience with a state Medicaid agency, a Medicaid-serving prime contractor or consultancy, or a Medicaid managed care plan — California Medi-Cal experience is a real plus
Familiarity with population health concepts: risk stratification, registries, care management, network adequacy, and access and equity analysis
Experience with Python and dbt; familiarity with the AWS ecosystem and its analytics tools (e.g., Athena, Redshift, QuickSight); comfort with orchestration tooling, Jira, Confluence, and GitHub-based workflows
Experience mentoring less experienced analysts
Note: this list spans skills relevant to several facets of the role — we don't expect any given candidate to have all of them. Bring what you have; we'll talk through the rest during the interview process.
What You'll Get
Become a member of the talented, energized, diverse and purpose-driven Arcadian Community with decades of collective experience in population health, product development, and data science
Employee driven programs and initiatives for personal and professional development
A flexible, remote-friendly company with personality and heart
Competitive Compensation, Amazing Benefits including Unlimited FTO
The opportunity to:
Be the senior analytic and policy voice on a high-visibility state Medicaid program serving millions of members, at a pivotal moment for the program
Build the practice — the methodology standards, playbooks, and data assets a growing team will inherit — on problems where analytic choices directly shape which members get reached and how care is delivered and funded
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, verify it by calling us directly at (781) 202-3600 and selecting option 3. You can find more information at Arcadia Careers.
In this role, you are responsible for following all security policies and procedures to protect all PHI under Arcadia's custodianship, as well as Arcadia intellectual property. For security-specific roles, the hiring manager defines any additional responsibilities.
Arcadia does not discriminate based on race, color, sex (including pregnancy and related conditions, sexual orientation, or transgender status), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
AI is changing what security teams can do. Claude can find and help fix vulnerabilities in code at a pace that wasn't possible a year ago, and we want defenders to have that advantage first. As a Cybersecurity Sales Specialist, you'll own Anthropic's security business across the accounts in one of our business units, such as financial services, healthcare and life sciences, or technology. You'll lead the security strategy with CISOs, partnering with the Account Executives who own the accounts in your industry to drive opportunities and put Claude to work on their hardest security problems.
You'll help decide how we sell security, what we learn from customers, and how that shapes our products. The work matters to our mission: a safe transition through transformative AI depends on the people who defend critical systems being able to use it well.
Key responsibilities
Build and close security business, from the first conversation with a CISO's team through contract and expansion, working with the Account Executive who owns each relationship
Create security pipeline with the Account Executives in your industry, from their existing accounts and through outbound to security leaders, events and joint work with partners
Lead with the customer's problem: finding and fixing vulnerabilities, application security, security operations, and deploying AI agents securely
Partner with your Applied AI engineers on discovery, proofs of concept and architecture, and know when to bring them in
Guide customers through security reviews, verification for security use cases, and procurement
Teach the Account Executives in your business unit to spot and qualify security opportunities
Bring what you hear from security teams back to our product, safeguards and marketing teams
Minimum qualifications
Experience selling or supporting the sale of cybersecurity products or services to enterprise customers
Deep experience in at least one security domain, such as application security, vulnerability management, security operations, cloud, data, identity or endpoint security
Ability to hold credible conversations with a CISO, an application security lead and a security engineer about how their work gets done
A consultative approach to selling: you understand the problem before you propose anything, and you're honest about what a product can't do
A commitment to making AI systems safe and beneficial
Preferred qualifications
5 or more years in sales or other customer-facing roles, including 3 or more years selling or supporting cybersecurity products or services for enterprise customers
Experience closing complex, multi-stakeholder enterprise deals where the security organization was the buyer or the deciding approver
Experience as a specialist alongside account teams while carrying your own number, and the ability to say exactly what you did to win the deal
Experience building pipeline where there's no playbook yet, through outbound and partners rather than inherited accounts
A record of leading through influence, not authority: Account Executives bring you into their accounts because you help them win
Experience selling security in one of the industries we cover, and an understanding of how security is bought and regulated there
Experience selling AI, developer or data platform products to technical buyers
Hands-on experience as a security practitioner or sales engineer before moving into sales
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United Kingdom
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
_______________________________________________________________________
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
_______________________________________________________________________
QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
_______________________________________________________________________
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Visa sponsorship: Not available for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a
Senior Customer AI Engineer
who will join our
Token Factory
team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of
engineering, delivery, and customer success
– ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive
stable, performant, and cost-efficient deployments
.
This role is NOT:
A sales role (though you will support expansion through value)
A pure support role (you won’t just react to tickets)
A solution architect role (you won’t design systems from scratch)
You’re welcome to work remotely from
Singapore
.
Your responsibilities will include:
Own the production journey
• Lead the transition from PoC to production
• Ensure customer workloads are deployed, stable, and scalable
• Drive time-to-production and time-to-value
Ensure technical success in production
• Understand customer architectures and use cases
• Monitor and improve:
o performance (latency, throughput)
o cost efficiency
o reliability
• Identify and resolve bottlenecks proactively
Act as a trusted technical partner
• Work directly with customer engineering teams
• Provide guidance on best practices and optimisation
• Translate technical challenges into actionable solutions
Manage risks and incidents
• Act as a primary technical contact for production issues
• Coordinate with internal teams to resolve incidents
• Communicate clearly during high-pressure situations
Drive continuous improvement
• Identify opportunities to optimise and expand usage
• Provide structured feedback to Product and Infrastructure teams
• Help shape better solutions based on real customer needs
We expect you to have:
Technical background
Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
Solid understanding of:
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.)
Ability to troubleshoot and reason about system performance
Customer-facing experience
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Ownership & execution
Strong sense of ownership – you drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset
It will be an added bonus if you have:
Experience with GPU workloads or AI infrastructure
Background in solutions engineering, SRE, or technical support in B2B environments
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We're looking for a
Senior Customer AI Engineer
who will join our
Token Factory
team to help our customers successfully transition from proof-of-concept to production and scale their AI workloads on Nebius infrastructure.
This role sits at the intersection of
engineering, delivery, and customer success
– ensuring that what was promised during pre-sales actually works reliably in production. You will work closely with customer engineering teams, Solution Architects, and Product/Infrastructure teams to drive
stable, performant, and cost-efficient deployments
.
This role is NOT:
A sales role (though you will support expansion through value)
A pure support role (you won’t just react to tickets)
A solution architect role (you won’t design systems from scratch)
You’re welcome to work remotely from
Europe
.
Your responsibilities will include:
Own the production journey
Lead the transition from PoC to production
Ensure customer workloads are deployed, stable, and scalable
Drive time-to-production and time-to-value
Ensure technical success in production
Understand customer architectures and use cases
Monitor and improve:
- performance (latency, throughput)
- cost efficiency
- reliability
Identify and resolve bottlenecks proactively
Act as a trusted technical partner
Work directly with customer engineering teams
Provide guidance on best practices and optimisation
Translate technical challenges into actionable solutions
Manage risks and incidents
Act as a primary technical contact for production issues
Coordinate with internal teams to resolve incidents
Communicate clearly during high-pressure situations
Drive continuous improvement
Identify opportunities to optimise and expand usage
Provide structured feedback to Product and Infrastructure teams
Help shape better solutions based on real customer needs
We expect you to have:
Technical background
Practical knowledge of inference frameworks (e.g. vLLM, TensorRT, or similar)
Solid understanding of:
- cloud or infrastructure systems
- distributed systems or high-load applications
- AI/ML workloads (LLMs, inference, etc.) is a strong plus
Ability to troubleshoot and reason about system performance
Customer-facing experience
Experience working directly with technical customers (e.g. engineers, ML teams)
Ability to communicate complex topics clearly and effectively
Ownership & execution
Strong sense of ownership – you drive outcomes, not just tasks
Ability to manage multiple customers and priorities
Structured, proactive, and solution-oriented mindset
It will be an added bonus if you have:
Experience with GPU workloads or AI infrastructure
Background in solutions engineering, SRE, or technical support in B2B environments
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Benefits Analyst on GitLab's Total Rewards team, you'll support global benefits administration and take ownership of day-to-day benefits operations in India, partnering closely with a Senior Benefits Analyst. Your initial priorities will include planning benefits events at the Bangalore hub, streamlining enrollment and benefits onboarding , handling tier 1 benefit questions and escalations, taking over and improving administrative and audit processes, along with routine benefits tasks.You'll build depth in global benefits and manage assigned work with increasing independence, seeking guidance on prioritization, new assignments, and higher-risk issues. This role reports to the Manager, Global Benefits and focuses on benefits programs, not leave administration. You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time.
What You’ll Do
Support day-to-day administration for assigned benefits programs, including eligibility, enrollment, benefits onboarding, billing, reporting, audits, quality assurance, documentation, and issue resolution, with a particular focus on India.
Review benefits and team-member data from multiple sources, research discrepancies and root causes, and recommend next steps for manager or senior team-member review.
Work with brokers and vendors on day-to-day benefits operations, and support the Senior Benefits Analyst with renewals, plan changes, implementations, testing, launches, and post-launch improvements. Benefits plan decisions remain with the Senior Benefits Analyst.
Plan, host, and manage benefits events at the Bangalore hub, and coordinate assigned benefits activities across selected countries and employment arrangements. Apply documented processes and escalate questions that require deeper local or technical expertise.
Partner with Payroll, Finance, People Operations, and People Technology on accurate reporting, billing reconciliation, eligibility data, and compliance-related processes.
Support People Operations in resolving team-member benefits inquiries, explain moderately complex benefits topics in accessible language, and escalate cases appropriately.
Analyze benefits utilization, cost, survey, and qualitative data to identify trends and prepare summaries, insights, and recommendations that support team priorities.
Maintain accurate documentation, process guides, trackers, and communications; support the transition of administrative processes and recommend ways to simplify, standardize, or automate them, including responsible use of artificial intelligence tools. Protect accuracy and team-member experience, communicate progress and risks, and seek guidance on prioritizing improvements.
What You’ll Bring
Experience supporting benefits administration, including enrollment, reporting, and audits, and working with benefits brokers or vendors. Experience supporting benefits in more than one country is required; global technology company experience is preferred. Strategic benefits plan design experience isn't required.
Working knowledge of core benefits concepts, such as medical, dental, vision, life, disability, and supplemental benefits.
Experience using a human resources information system (HRIS), benefits administration platform, or similar operational tools, with attention to detail in data entry, testing, reconciliation, and quality assurance. Workday experience is preferred.
Intermediate or stronger Excel or Google Sheets skills, including VLOOKUPs, filters, pivot tables, and data analysis; macros aren't required. Ability to evaluate multiple sources, identify patterns or discrepancies, and develop evidence-based recommendations with appropriate guidance.
Clear written and verbal communication skills, including the ability to explain benefits topics in accessible language and collaborate across functions.
Ability to manage assigned work, meet deadlines, communicate when blocked, and distinguish urgent work from work that can be sequenced.
A collaborative, learning-oriented approach, willingness to apply feedback, and curiosity about using artificial intelligence tools responsibly to improve benefits work and team processes.
Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time.
About the team
The Benefits team within Total Rewards supports global benefits programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper benefits expertise.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Australia
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker’s Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes.
We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery.
You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work or unblock a stuck engagement. If you thrive in ambiguity, love building order from chaos, and operate with high autonomy and low ego, this role is for you.
_______________________________________________________________________
WHAT YOU'LL OWN
DELIVERY OPERATIONS
- Operationalize the end-to-end engagement lifecycle, from scoping and kickoff through delivery, handoff, and retrospectives.
- Directly manage customer engagements: plan, run governance cadences, track milestones, manage risks and dependencies, and escalations.
- Review technical assumptions in scopes and SOWs with solution architects (environments, integrations, identity, network and security constraints, customer prerequisites) so estimates and timelines hold up in delivery.
- Own customer readiness and handoff: environment prerequisites, acceptance criteria, and clean transition to Support and Technical Account Managers.
OFFERINGS AND REUSABLE ASSETS
- Partner with solution architects to create reusable delivery assets: playbooks, runbooks, statement of work templates, reference architectures, and onboarding workshops/guides.
- Turn repeatable customer patterns into packaged, fixed-scope offerings with defined outcomes, durations and pricing inputs.
- Build and maintain the sales-cycle engagement model and intake process for when and how Services are engaged across sales stages.
GOVERNANCE, TOOLING, AND METRICS
- Build the program management and governance infrastructure: intake frameworks, capacity planning models, risk registers, delivery dashboards, and milestone tracking.
- Define and report delivery KPIs: on-time delivery, utilization, engagement margin, customer satisfaction.
- Own SOW amendment and change-order processes: define when and how scope changes are documented, approved, and reflected in project tracking.
- Partner with Legal on SOW frameworks and language.
_______________________________________________________________________
QUALIFICATIONS
- 8+ years of experience in technical program management, professional services, forward deployed engineering services or equivalent cross-functional roles.
- Experience at a B2B SaaS, developer tooling, or infrastructure software company delivering implementation, migration, or adoption engagements to enterprise customers.
- Demonstrated experience building programs, processes, or practices from scratch not just optimizing existing ones.
- Strong technical fluency: comfortable participating in systems architecture discussions, understanding system dependencies.
- Strong structured problem solving, facilitation, and systems thinking, including participation in
- Experience with Professional Services tooling and business systems (e.g., Salesforce, NetSuite, PSA tools)
- Exceptional written and verbal communicator able to produce executive-grade program readouts and customer-facing documentation alike.
- High degree of personal accountability; comfortable owning ambiguous problems with limited oversight and providing value-added improvements.
Preferred Qualifications
- Professional services, consulting, or delivery experience at an infrastructure software vendor or systems integrator.
- Experience self-serving data and analytics (Looker, Tableau, or similar) to build performance reporting.
- Prior experience scaling a Professional Services or delivery organization or a support services operation through a growth or transformation phase.
- Experience building engagements with third-party partners and system integrators within professional services delivery models.
_______________________________________________________________________
WHY THIS ROLE
Building a PS function from the ground up is rare. This is an opportunity to shape how Docker serves its most strategic customers, define what great looks like for technical delivery, and leave a lasting operational footprint on a high-growth organization. You will have broad scope, executive access, and the room to build something that matters.
What to Expect in the First 30 Days
- Shadow: join scoping calls and review active projects.
- Audit the existing SOW process and template library to identify gaps in standardization, approval routing, and tracking.
- Meet your key partners: Sales Engineers, Solution Architects, Forward Deployed Engineers, Technical Account Managers, Finance and Legal.
What to Expect in the First 60 Days
- Manage first customer engagement directly, with support from the existing team.
- Identify the highest-priority SOW template gaps for standardization.
- Document the current delivery framework as it exists today capturing what's working, and what needs to change.
What to Expect in the First 60 Days
- Autonomously managing customer engagements.
- Support leadership with quarterly review cycles on active engagements and retrospectives.
- Translate process gaps into actionable workstreams with clear owners, timelines, and accountability.
Visa sponsorship: Not available for this role.
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Product Support & Operations Specialist
at Via, you’ll be at the core of how our partners experience our technology. When cities and operators run into issues with the platform that powers their transit networks, you're who they turn to.
This role blends partner-facing work with deep technical problem-solving. You'll bridge the gap between partners' day-to-day realities and Via's Product and Engineering teams. It's a great opportunity for early-career professionals to build deep technical expertise, gain cross-functional exposure, and make a real impact from day one. You'll build a strong foundation that makes this an ideal starting point for many directions at Via.
About the Role:
Get up to speed quickly through hands-on training and mentorship, becoming a true expert on Via's platform, tools, and industry context.
Dive into technical issues, troubleshoot, and solve problems fast, giving partners the clarity they need to keep their networks running.
Build close relationships with partners, understanding their day to day and pain points so you can advise them in ways that consistently improve deployment outcomes.
Work cross-functionally with Product, Engineering, Operations, and Partner Success to tackle challenges that span multiple functions.
Spot product and process improvements, acting as the bridge between partners and technical teams to shape prioritization and scalability decisions.
About You:
1-2 years of work experience, including internships; we welcome recent graduates eager to grow in a fast-paced, mission-driven environment.
Curious and eager: You love digging into how things work.
Keen to build a career in tech, with an open mind about where you'll want to focus.
Meticulous and analytical, with a strong process orientation and the ability to manage multiple priorities simultaneously.
An entrepreneurial problem-solver who doesn't accept the status quo and is always looking for smarter solutions.
A natural communicator who instinctively finds the right tone in every situation.
While not required, fluency in an additional language (Spanish, German, Arabic, French, Italian, Dutch, or Japanese) is a plus.
We don't expect you to check every box. If you're excited about our mission, learn quickly, take ownership, and enjoy working collaboratively, we'd love to hear from you!
What We Offer:
Base Salary Range: $65,000-$75,000 per year plus variable pay and equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: New York
Workplace: Remote
Chainalysis is the leader in blockchain intelligence, defining how trust is built in the digital economy. We're operating at the cutting edge of one of the world's fastest-growing industries, shaping what comes next. Over the last 2 years, Chainalysis has made big bets and moved fast to capture the market opportunity in front of us: we've accelerated growth, landed enterprise-wide contracts at the world's largest financial institutions, completed acquisitions to build our AI talent and expand our products, and launched our first agentic products.
At Chainalysis, the enablement team exists to drive the effectiveness, capacity, and productivity of our customer-facing teams. As the Head of Enablement, you will lead this globally-distributed team and build the relationships, programs, infrastructure, and operating model to help us capture the opportunity in front of us. You’ll report to the GTM Chief of Staff and work across the entire business to drive alignment around our biggest priorities.
In this role, you'll:
- Build the enablement organization into an operational juggernaut through deep, integrated partnerships with leaders across the business and a strong, foundational relationship with product management and product marketing
- Design and implement the enablement operating model from the ground up: intake process, prioritization framework, content lifecycle, central calendar, and a single front door for requests.
- Own the enablement tech stack (LMS, AI role-play, conversation intelligence) and build manager-facing dashboards that give sales leaders visibility into their teams' readiness.
- Translate completed Product Marketing positioning briefs into curriculum, practice programs, battle cards, and field-ready content kits. Enablement does not create messaging. It makes messaging land.
- Lead the work to transform the current checklist-based onboarding with a structured, curriculum-based program with clear ramp milestones, and scale it to absorb 25+ new sellers in the first quarter of FY28.
- Build enablement analytics from scratch. Define metrics tied to pipeline, win rate, ramp time, and consumption growth. Demonstrate the function's business impact with data.
- Extend enablement beyond account executives to serve Solutions Architects, Customer Success Managers, Global Services, and channel partners. Align frameworks so every customer-facing team speaks the same language.
- Lead and stabilize a very talented team that has been through significant organizational change. Provide clear vision, invest in development, and build a culture where people do the best work of their careers.
We're looking for candidates who have:
- 10+ years of experience in sales, customer success, enablement, revenue operations, GTM operations, or a related operational function within complex B2B SaaS companies
- Built or materially scaled a function, program, or operational capability from early stage. You have a track record of creating structure where there was none.
- Demonstrated ability to thrive in ambiguity: you've operated in environments where the strategy was iterative, the infrastructure was incomplete, and you had to build while leading. You bring resilience and grit, not just skill.
- Hands-on operational instinct. You are an operator first, and you build systems, design processes, introduce automation, and do the work yourself when that's what the situation demands. You are not looking for a role where you set strategy and delegate execution.
- Direct experience working with or inside a strong sales enablement function. You understand what good looks like, even if your career hasn't been spent exclusively in enablement.
- Experience managing geographically distributed teams across multiple time zones, and a passion for developing people
- Product curiosity and enough understanding of product-to-market motions to maintain credibility with Product Marketing and Product teams.
- Strong communication skills and the ability to build trust with senior leaders, sales managers, and cross-functional partners quickly.
Nice to have experience:
- Knowledge of Force Management, Command of the Message, or MEDDPICC.
- Prior experience as a quota-carrying account executive or in a direct selling role.
- Experience working in or with financial services, the public sector, or compliance-related industries (financial crime, AML/CFT, payments, trading systems).
- Experience with enablement technology platforms (LMS, conversation intelligence, AI role-play tools).
- Experience supporting a business model transition (for example, from subscription to consumption pricing).
- Interest in cryptocurrency, blockchain, and related technologies, or a deep curiosity and willingness to learn.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Boston, Massachusetts, United States
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
THE ROLE
You’ll build and deploy customer translation and localization workflows, lead technical discovery and demos, guide onboarding, and support renewals by demonstrating value and resolving technical blockers. This is a hands-on engineering role with substantial customer-facing responsibility. You’ll focus on enterprise workflows in learning and development (L&D), websites, and marketing.
WHAT YOU’LL DO
Scope customer needs into technical plans with clear dependencies, acceptance criteria, and measurable outcomes.
Build AI workflows using prompts, glossaries, translation memories, and human review to meet customer terminology, brand, and quality requirements.
Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems, preserving content structure, metadata, and context.
Own production readiness: secure data access, testing, error handling, monitoring, quality evaluation, and review routing. Document the solution and agree ongoing ownership.
Support customer enablement and adoption with Account teams, measure results against the baseline, and identify valuable follow-on workflows.
Turn customer work into reusable connectors, evaluation suites, and deployment patterns, and inform Product and Engineering priorities.
EXAMPLE PROJECTS
L&D workflows: automate localization of courses, training materials, and learning content, from source files through review and delivery into the customer’s LMS.
Website workflows: connect the CMS to translation, review, and publishing so new and updated pages stay current across languages.
Marketing workflows: localize campaign assets, emails, and product content, applying brand voice and terminology with market-specific review and approval.
Across these workflows, build quality checks and human review routing that meet customer requirements.
WHAT YOU BRING
A record of shipping software, integrations, or automation for enterprise customers; demonstrated ability matters more than a specific degree or years of experience.
Hands-on coding skills across APIs, authentication, webhooks, data transformation, version control, testing, and debugging.
Experience building AI workflows and evaluating quality, reliability, latency, and cost, including failure handling and human review.
Clear communication with technical and business stakeholders, and the judgment to scope ambiguous requests, explain tradeoffs, and manage expectations.
Ownership through deployment, documentation, customer enablement, and adoption.
Practical use of AI in your own engineering work. Localization or translation technology experience is valuable; curiosity about the domain is essential.
Willingness to travel up to 40%
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: United States
An entrepreneurial, high-performing Senior Sales Executive is required to lead the US market expansion from the ground up ($0-to-1).
This role is responsible for identifying, recruiting, onboarding, and growing a national network of independent B2B system integrators, VARs (Value-Added Resellers), and physical security installers. The position champions an innovative Edge AI video analytics solution designed to give independent integrators a high-margin, privacy-first alternative to forced cloud-subscription models.
This is a flexible, performance-driven 1099 contract engagement with a highly competitive uncapped commission structure, designed to transition into a permanent full-time W2 executive position as the US channel expands.
Key Responsibilities
Identify, prospect, and sign net-new independent security integrators, VARs, and low-voltage contractors across target US regions.
Develop and execute the US channel strategy, building dealer programs, margin structures, and onboarding workflows from scratch.
Train partner sales teams, conduct live product and software demonstrations, and assist integrators in closing key end-user accounts.
Perform site evaluations, review bill of materials (BOM), and work directly with integrators' technical teams to ensure seamless hardware/software deployment.
Build and manage a pipeline of active channel partners, maintaining accurate forecasting and account health.
Requirements
5+ years of experience recruiting and managing independent B2B dealer/integrator channels in the physical security, VMS, or CCTV surveillance industry.
Deep understanding of IP video surveillance architecture, VMS platforms, ONVIF/RTSP protocols, and edge vs. cloud infrastructure.
Ability to conduct live technical demos without relying on dedicated sales engineers.
Demonstrated track record of building territories or introducing new security brands from scratch.
Existing, active relationships with regional commercial security integrators and installers across the US.
Ability to operate independently in a fast-paced, startup environment
Benefits
Initial 1099 Independent Contract (Retainer + Uncapped Commission) with a defined transition path to W2 based on channel milestones.
Flexible, competitive compensation model structured as a Guaranteed Monthly Base Retainer + High Uncapped Commission % on all channel sales
Location: Tampa, United States; Austin, United States; Atlanta, United States; Boston, United States; Chicago, United States; Dallas, United States; Denver, United States; Miami, United States; Los Angeles, United States; Philadelphia, United States; New York, United States; Nashville, United States; Houston, United States; Salt Lake City, United States; Phoenix, United States; Charleston, United States
Workplace: fully
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Value Engineer is a strategic, customer-facing role responsible for building a credible and measurable case for change and investment in TeamViewer ONE. Working with Account Directors, Solution Engineering, customers, and executive stakeholders, the Value Engineer connects business priorities and operational challenges to quantified outcomes, financial impact, and clear success measures.
The role leads the presales value process from Business Value Framework (BVF) alignment through Business Value Assessment (BVA), executive business-case review, and preparation of the accepted Value Plan for formal transition to the DEXOps Solution Consultant and post-sales teams.
BVF and Value Discovery: Partner with Account Directors and Solution Engineering to identify the customer initiative, strategic priorities, current-state challenges, urgency, desired outcomes, success criteria, and initial value hypothesis.
BVA Delivery: Review self-service assessments and lead full, customer-specific BVAs when deeper discovery, customer data, multiple value pillars, executive alignment, or financial justification are required.
Business Case and ROI: Develop transparent value models using customer data, established benchmarks, and conservative assumptions. Quantify expected outcomes, return on investment, and the cost of inaction.
Data and Assumption Validation: Establish baseline metrics, assess data readiness, identify gaps, document assumptions and risks, and work with operational, executive, and financial validators.
Executive Value Communication: Facilitate customer workshops and present the value hypothesis, quantified business case, findings, and recommendations to business and executive stakeholders.
Value Plan Development: Document validated priorities, baseline metrics, target outcomes, sponsors, data owners, assumptions, risks, and agreed measures of success in a customer-accepted Value Plan.
Proof-of-Value Alignment: Connect BVA outcomes to demonstrations and proofs of value so technical validation measures the business outcomes that matter.
Formal Transition: Prepare the accepted BVA and Value Plan for handoff to the DEXOps Solution Consultant, Customer Success, Professional Services, TAM, and other accountable post-sales owners.
Sales Enablement: Enable Sales and Solution Engineering to use the BVF and self-service BVA consistently, including effective discovery, value positioning, and conservative use of assumptions.
Methodology and Quality: Maintain value-engineering tools, templates, benchmarks, and quality standards while incorporating lessons from Business Value Reviews into future assessments.
Required Qualifications:
Bachelor’s degree in business administration, Finance, Economics, Computer Science, Engineering, or a related field, or equivalent practical experience.
5+ years of experience in enterprise software value engineering, business consulting, solution consulting, financial analysis, or a comparable customer-facing presales role.
Demonstrated ability to lead executive discovery and create credible business cases, financial models, ROI analyses, and outcome-based recommendations.
Experience analyzing operational and service-management data, establishing baselines, identifying value drivers, and validating assumptions.
Ability to translate technical capabilities and complex data into clear business outcomes for executive, financial, operational, and technical audiences.
Strong workshop facilitation, executive presentation, written communication, analytical, and stakeholder-management skills.
Ability to manage multiple strategic engagements, challenge unsupported assumptions, and work effectively across Sales, Solution Engineering, Customer Success, Professional Services, TAM, Product, and Finance.
Experience with SaaS, cloud platforms, digital employee experience, IT operations, service management, automation, or enterprise software.
Familiarity with value-selling methodologies, CRM systems, and business-value platforms such as ValueCore.
Experience supporting proofs of value, executive business-case reviews, and formal presales-to-post-sales handoffs.
Relevant value-engineering, finance, cloud, IT service management, or consulting certifications.
What we offer:
Work location is Remote, USA.
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
This is a fully remote role, for a US-licensed attorney, preferably based on the West Coast, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.
THE OPPORTUNITY
- Serve as a senior member of the Labor and Employment (L&E) legal team, sharing the day-to-day workload with the Global Head of L&E and the broader team
- Work with executive leadership, existing employment counsel, Payward Experience (PX), and other teams to develop L&E practices for rapidly growing global/worldwide workforce
- Advise the company on worker classification issues, employee separations, executive compensation agreements, compensation plans, and wage-and-hour matters
- Advise the company on risk mitigation for trade secret matters, and restrictive covenants
- Support employment and labor due diligence for M&A transactions and advise on post-closing workforce integration, including harmonizing employment terms, policies, and compensation and benefits programs across acquired employee populations
- Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR and direct employment decisions, transitions between EOR, direct employment, and contractor models for new markets and acquired workforces, global mobility, contingent workforce, and the related worker classification risks
- Work closely with the PX team and business leaders to craft on-point policies and procedures, and to develop and deliver related manager and employee training, for a successful global/worldwide workplace
- Advise on data privacy issues affecting employees and candidates
- Support the PX team with global workplace investigations and employee relations matters involving whistleblower allegations, discrimination, and personnel performance issues
- Manage outside counsel on pre-litigation, arbitration, and local-law matters, and coordinate with litigation counsel on employment disputes
- Help build and refine AI-enabled workflows for the L&E team, such as contract review, policy drafting, and diligence, and set practical guardrails for their use
- Monitor and advise on global L&E trends including those within the cryptocurrency industry to help Company’s competitive adaptability, talent acquisition and retention, and workplace processes
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- 10+ years of legal experience advising in the US and other jurisdictions on Employment, Labor, and Executive Compensation issues, to include in-house and law-firm experience working with companies in both high-growth scaling and mature, large-enterprise environments
- Broad international Labor and Employment background - law and drafting
- Flexibility to work hours that overlap with PX team members and Asia-Pacific colleagues
- Experience with due diligence and related ramifications when making acquisitions, including post-closing workforce integration
- Experience with compensation plans and with data privacy issues affecting employees and candidates
- Active license to practice law in at least one US State, or eligibility to practice as registered in-house counsel
- Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data
- A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it
NICE TO HAVES
- Interest in the crypto industry / what our company is offering to the world and why
- Experience in fintech, crypto, or other regulated financial services industries
- Experience in Asian and/or Latin American employment markets
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote - Europe
Workplace: Hybrid
ABOUT CONSENSYS
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc. — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, institutional-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
WHY THIS ROLE EXISTS
Following Consensys's strategic transition into two independent entities (MetaMask for consumer platforms and Consensys focusing on protocols and institutional infrastructure), we are seeking an experienced Security Operations Center (SOC) Analyst to join our security organization. Consensys powers the core infrastructure driving the decentralized web, including Linea mainnet and the open-source Lineth ZK rollup stack recently donated to Linux Foundation Decentralized Trust. The SOC Analyst will be responsible for architecting, building, and operating a comprehensive 24/7 monitoring and alerting ecosystem across our entire digital asset footprint.
This role spans enterprise IT SaaS environments, core blockchain infrastructure, and Web3 smart contract security. The SOC Analyst will bridge traditional cybersecurity operations with cutting-edge Web3 threat detection, protecting our corporate IT stack (JumpCloud, AWS, Google Workspace, GitHub, Notion, Zoom), Linea mainnet infrastructure, and ecosystem DeFi protocols against emerging cyber threats and exploits using tools such as Hypernative, Hexagate, and Blockaid.
WHAT YOU’LL OWN
1. Enterprise IT Security & SaaS Monitoring
- Architect and maintain centralized log collection, SIEM integration, and incident response services across AWS (utilizing Amazon GuardDuty and AWS CloudTrail) and corporate IT services including JumpCloud, Google Workspace, GitHub, Notion, and Zoom.
- Develop custom detection rules and alert logic to detect unauthorized access, privilege escalation, credential compromise, and anomalous user activity.
- Ensure complete security logging visibility, audit readiness, and access control management across all corporate platforms.
2. Infrastructure & ZK-Rollup Monitoring (Linea & Lineth)
- Establish real-time security monitoring for Linea mainnet and the open-source Lineth ZK rollup stack (including Besu execution layer, Maru consensus, coordinator, and provers).
- Monitor RPC endpoints, sequencer performance, L1/L2 messaging reliability, state root finalization, and infrastructure telemetry.
- Collaborate with the DevOps team and core engineering teams to detect and mitigate infrastructure threats, DDoS attacks, and zero-day vulnerabilities.
3. Web3 & Smart Contract Threat Detection
- Implement and tune real-time Web3 threat monitoring platforms including Hypernative, Hexagate, and Blockaid.
- Build automated alerts to detect suspicious smart contract interactions, flash loan attacks, reentrancy exploits, liquidity drains, and unauthorized bridge activity on Linea mainnet.
- Perform onchain forensics and transaction trace analysis to safeguard ecosystem DeFi protocols and institutional assets.
4. Incident Response & Threat Hunting
- Serve as a primary responder for security alerts originating from IT SaaS, cloud infrastructure, and Web3 protocol layers, utilizing Grafana Cloud IRM to manage on-call rotations and incident management.
- Lead triage, investigation, containment, and post-mortem root cause analysis for confirmed security incidents.
- Proactively conduct threat hunting across system logs, cloud environments, and onchain transaction streams.
5. Security Automation & Detection Engineering
- Automate incident response playbooks and triage workflows using SOAR tools and custom scripts (Python, Go, Bash).
- Continuously refine detection rules to reduce false positives and improve Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR).
- Integrate automated containment mechanisms across access management, cloud IAM, and Web3 security providers.
6. Compliance, Governance, and Reporting
- Maintain detailed incident records, forensic evidence, and documentation in alignment with SOC2 and ISO compliance frameworks.
- Prepare security operational metrics, alert volume analysis, and threat reports for leadership.
- Ensure compliance with corporate security policies and access controls across all environments.
7. Threat Intelligence & Ecosystem Collaboration
- Monitor Web3 threat landscapes, tracking emerging smart contract exploit techniques and threat actors targeting L2 ecosystems.
- Coordinate with external security researchers, bug bounty programs, and Web3 security alliances to share intelligence.
- Participate in incident response drills, security reviews, and audit remediation with external security partners.
WHAT WE ARE LOOKING FOR
- 3–5+ years of experience in Security Operations, Detection Engineering, or Incident Response within cloud-native or Web3 environments.
- Hands-on experience configuring and maintaining monitoring, threat detection, and incident analysis services for AWS (such as Amazon GuardDuty and AWS CloudTrail) and enterprise IT platforms (JumpCloud, Google Workspace, GitHub, Notion, and Zoom).
- Direct experience using Web3 security and onchain monitoring tools such as Hypernative, Hexagate, and Blockaid.
- Deep technical understanding of Ethereum, L2 scaling architectures, ZK-rollups (Lineth stack, Besu execution, prover systems), and smart contract vulnerabilities.
- Proficiency in log management, monitoring platforms (such as Grafana), SIEM/SOAR platforms, and scripting languages (Python, Go, Bash, or SQL).
- Familiarity with SOC2, ISO 27001, NIST, or SANS security frameworks.
- Strong communication, problem-solving, and analytical skills in a fast-paced, remote-first environment.
BENEFITS OF THIS ROLE
- The opportunity to safeguard cutting-edge Web3 and ZK-rollup infrastructure at the forefront of blockchain technology.
- A dynamic and collaborative work environment with a passionate and talented team.
- Competitive compensation package, including salary, benefits, and performance-based incentives.
- A platform to influence the future of decentralized technologies and financial systems.
REPORTING STRUCTURE
- Reports to: Head of Security.
- Team: Working closely with our dedicated DevOps team, Head of Security, and Site Reliability Engineer, this role will serve as the founding member of the incident response team.
WORKING AT CONSENSYS
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
highly analytical and detail oriented Senior Financial Analyst to join our Financial Planning and Analysis team. Reporting to the Sr. Director of FP&A you will be responsible for pulling together reports and analysis to support the decision making of the Executive and Leadership teams. Additionally, you will partner closely with various departments, Talent & Culture and Accounting to improve our internal financial processes and help advance the operating objectives of the business.
The best fit for this position is someone who is detail oriented, analytically minded, an advanced excel user and is an excellent communicator who enjoys collaborating with people across all departments.
What You'll Do
Monitor and analyze budget/forecast variances each month and work with department leadership to help make operating decisions.
Run monthly variance analysis for assigned departments and work with department leaders to ensure all expected expenses are planned in the forecast.
Manage the company’s financial model, building new components to align with current business initiatives, while streamlining reporting and usability of the model.
Assist with the preparation of the monthly forecast and annual budget. Adjust the financial forecast model to reflect expected revenue and expenses as needed.
Prepare monthly financial packages, KPIs, and other analyses/reports using systems like Looker, Netsuite, Zuora, and Salesforce.
Develop new revenue forecasting capabilities and systems for communicating changes.
Collaborate with Talent and Culture on position and headcount tracking/forecasting
Provide modeling and analysis to support pricing decisions led by the Product Marketing team.
Work on multi-year business cases with leadership, marketing and product management.
Develop and maintain granular analysis of our cost of acquisition through various sales channels.
Continually work to improve internal financial processes to gain efficiency.
Monitor business processes and develop tools to track trends and help inform finance leadership.
Prepare financials for annual 409a valuation
Prepare market analysis reporting with comparisons to similar SaaS companies.
What You'll Need
Undergraduate degree in Accounting or Finance
5+ Years related experience
Strong organization/documentation skills and attention to detail needed to be successful
Ability to communicate complex financial information to non-financial leaders
Netsuite, Zuora, Salesforce and Looker experience a plus, but not required
Advanced excel skills required (Knowledge of pivot tables, lookup methods, chart creation, and data integrity issues)
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
New York, New York
УдалённоRemote US; Ability to work effectively in a remote environment and collaborate across functions and time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
УдалённоUnited Kingdom
seniorSingapore
УдалённоseniorRemote - Europe
Bangalore, India; You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time; Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time; You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs
УдалённоAustralia
New York
УдалённоheadNew York; Experience managing geographically distributed teams across multiple time zones, and a passion for developing people
Boston, Massachusetts, United States
Tampa, United States; Austin, United States; Atlanta, United States; Boston, United States; Chicago, United States; Dallas, United States; Denver, United States; Miami, United States; Los Angeles, United States; Philadelphia, United States; New York, United States; Nashville, United States; Houston, United States; Salt Lake City, United States; Phoenix, United States; Charleston, United States
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance