Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're seeking an experienced Social Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface on public social platforms.You'll help stand up the function from scratch and operate it day-to-day. You'll actively monitor brand and product conversations, triage emerging issues, and own social escalations end-to-end. During live escalations, you'll build real-time social reports that turn data into actionable recommendations to resolve issues quickly and reduce reputational risk. The ideal candidate pairs deep fluency in the social analytics landscape with calm judgment under pressure, sharp written communication, and a bias toward action.
Key responsibilities
Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage social escalations
Actively monitor public social channels for brand mentions, surfacing potential escalations and triaging them against defined criteria
Own social escalations end-to-end during your coverage hours
Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current
Build social reports in real-time, using the data to drive actionable recommendations that quickly and effectively resolve live incidents and reduce reputational risk
Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last
Help iterate on the team's playbooks, response templates, escalation criteria, and SOPs based on what you learn running real cases
Minimum qualifications
6+ years of experience in social analytics, escalations management, customer support, or a related front-line operations role—ideally at a consumer or developer platform
Deep knowledge of the social landscape and hands-on experience using social listening tools (query writing, alert design, API pipelines, report building)
Excellent judgment under pressure and have a strong instinct for how issues spread across public social platforms
Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold
Comfort coordinating across functions in real time and influencing partners without positional authority
A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people
Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate
Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$210,000
—
$260,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're seeking an experienced Executive Escalations Manager to be a founding member of a new pillar of our Operations organization: Community & Executive Escalations. This role is the front line of how Anthropic protects its reputation when high-stakes user issues surface through executive channels. You'll help stand up the function from scratch and operate it day-to-day. You'll be the person building the playbooks and escalation criteria, triaging incoming escalations, and running them to resolution alongside cross-functional partners. The ideal candidate combines calm-under-fire judgment with sharp written communication and a bias toward action.
Responsibilities:
Build the team's playbooks, escalation criteria, tooling solutions, and SOPs to successfully manage escalations coming from Anthropic’s executive team
Own executive escalations end-to-end during your coverage hours
Communicate crisply with internal stakeholders: brief executives on live situations, give Comms partners the facts they need, and keep incident channels useful and current
Write clear post-escalation reports that capture what happened, what we did, and what should change—so the next escalation is easier than the last
Lead a recurring escalations insights forum: identify patterns across escalations and drive the resulting product and policy changes with partner teams
You may be a good fit if you have:
6+ years of experience in escalation management, trust & safety operations, customer support, or a related front-line operations role—ideally at a consumer or developer platform.
Direct, hands-on experience running incidents or escalations: you've been the person investigating the issue, coordinating R&R with XFN partners, and writing executive comms.
Sharp written communication—you can brief a senior leader in three sentences and document an incident so the next responder can pick it up cold
Excellent judgment under pressure
Comfort coordinating across functions in real time and influencing partners without positional authority
A pattern-detection mindset—you spot the second-order issue beneath the first-order complaint and surface it to the right people
Comfort with ambiguity and a bias toward action; this team is brand new and you'll be helping define what good looks like as you operate
Excitement about protecting Anthropic's reputation and relationships at a moment when public attention on AI has never been higher
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$210,000
—
$260,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Beneficial Deployments
Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, governments, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences.
About the Role:
We're looking for a Partnerships Manager to help extend Anthropic's health work into US public health. Building on our existing global health portfolio, you'll help shape how we engage the US public health system and manage a set of partnerships across federal, state, and local levels. Because this is an emerging area for the team, the role blends partnership management with meaningful contribution to strategy.
The right person combines credibility in the US public health ecosystem, enough technical fluency to be a real thought partner on AI deployment, and comfort operating in a space that's still taking shape.
This role is distinct from our Account Executive function: while AEs drive scaled adoption of Anthropic's core products, Partnership Managers build deep partnerships that require custom deployments, research collaboration, and hands-on program design. You'll work with a smaller portfolio of flagship partners where the goal is driving impact metrics and creating learnings that benefit the broader ecosystem.
Responsibilities:
Contribute to Anthropic's US public health strategy, working closely with the team lead to identify priority partners and use cases and bringing field insights back to inform our broader health work
Own a portfolio of flagship deployments, coordinating with Applied AI, product, policy, and GTM teams to deliver impact
Source, evaluate, and onboard new partners; structure engagements that work within government procurement, data governance, and privacy constraints
Translate partner needs into deployment plans that account for legacy systems and workforce realities
Support the creation of shared resources and digital public goods that help the broader field use AI responsibly
Build the evidence base by partnering with academic and evaluation organizations to study what works
Represent Anthropic at public health convenings and with funders and policymakers
Help shape team processes as we grow this area; hand off opportunities better suited to scaled sales or public sector motions
Travel to partner sites and to SF headquarters every ~6 weeks for those based outside SF (~20% travel)
You Might Be a Good Fit If You Have:
10+ years of experience in US public health, health policy, or public sector health innovation
5+ years managing external partnerships, multi-stakeholder initiatives, or programs that span government and civil society
Deep relationships and credibility in the US public health ecosystem — you know the key players at CDC, state health departments, major schools of public health, and the foundations that fund this work
A working understanding of how federal, state, and local public health agencies operate, fund programs, and adopt new technology
Technical fluency to engage credibly on AI concepts, understand LLM capabilities and limitations, and partner effectively with technical teams
Experience building programs or portfolios in early-stage environments where the playbook is still being written
High agency and comfort with ambiguity; you thrive when the playbook doesn't exist yet
A genuine drive to strengthen the public health system and the communities it serves
An MPH or related credential
Strong Candidates May Also Have:
Experience inside a federal or state health agency (CDC, HHS, a state DOH) or at an organization that works closely with them
Background in epidemiology, ideally with hands-on surveillance experience at a state, local, or federal health agency
Experience working in a global context
Experience at a healthtech company, AI organization, or in a product-adjacent role
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Strategic Account Executive at Anthropic, you’ll drive adoption of safe, frontier AI by securing strategic deals with top enterprises, unlocking new value streams throughout their business. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch
Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns
Spearhead market expansion by pinpointing new customer segments and use cases. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge
Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience
Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you:
7-10+ years of enterprise sales experience driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
A track record of managing complex sales cycles and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions
Demonstrated ability to navigate dynamic stakeholder ecosystems, building consensus and providing innovative solutions to disparate groups
Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders
Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$380,000
—
$450,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Safeguards ML Inference Path team designs, builds, and operates the production infrastructure that powers Claude's ML based safety systems. We collaborate closely with safety researchers and inference engineers to bring new classifiers and novel classes of ML defenses to production. We own the research → production transfer of new safety technologies that is on the critical path for every Claude model launch. And we build for scale: serving thousands of ML classifiers, for all requests on the token generation path, and for every platform Claude runs on -- 1P, Bedrock, Vertex, and beyond.
We’re growing the team and looking for engineers who have deep expertise in productionizing ML systems. You'll work at the intersection of machine learning, large-scale distributed systems, and AI safety, developing the platforms and tools that enable our safeguards to operate reliably at scale. And your tooling and infrastructure will be used for every model launch, which are becoming more complex, and more frequent.
Responsibilities:
Design and build scalable ML infrastructure to support real-time safety deployments across our classifier and model ecosystem
Build monitoring and observability tools to track classifier performance, data quality, and system health for safety-critical applications
Collaborate with research teams to productionize safety research, translating experimental safety techniques into robust, scalable systems
Optimize inference latency and throughput for real-time safety evaluations while maintaining high reliability standards
Implement automated testing, deployment, and rollback systems for ML models in production safety applications
Partner with Safeguards, Security, and Alignment teams to understand requirements and deliver infrastructure that meets safety and production needs
Contribute to the development of internal tools and frameworks that accelerate safety research and deployment
You may be a good fit if you:
Are proficient in Python and have experience with ML frameworks like PyTorch, TensorFlow, or JAX
Understand distributed systems principles and have built systems that handle high-throughput, low-latency workloads
Have built automated or self-service deployment pipelines and eval infrastructure allowing researchers to roll out classifiers and models independently
Have implemented A/B testing frameworks and experimentation infrastructure for ML systems
Are results-oriented, with a bias towards reliability and impact in safety-critical systems
Enjoy collaborating with researchers and translating cutting-edge research into production systems
Care deeply about AI safety and the societal impacts of your work
Strong candidates may also have experience with:
Have 5+ years of experience building production ML infrastructure, ideally in safety-critical domains like fraud detection, content moderation, or risk assessment
Working with large language models and modern transformer architectures
Developing monitoring and alerting systems for ML model performance and data drift
Experience in trust & safety, fraud prevention, or content moderation domains
Knowledge of privacy-preserving ML techniques and compliance requirements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
The Safeguards ML Sampling Path team builds and operates the production services that power Claude's safety systems. These services sit on the token generation path across every platform Claude runs on: every request must pass through them, and each millisecond of added latency is wait time for our users. You’ll keep p99 latency flat as traffic grows, build for robustness as dependencies time out or partially fail, and ship changes safely to a system that cannot go down.
What you'll do:
Design, build, and operate the backend systems that process every token on the generation path for Claude requests, including the streaming contract with the API and inference engines.
Own latency and reliability end to end: define and maintain SLOs and error budgets for added latency, time-to-first-token, and availability, and lead incident response and postmortem follow-through.
Ship changes to the hot path rapidly but safely — canaried and gradual rollouts, error budget and latency gating, fast rollbacks — and drive per-token performance: chase tail latency and keep cost flat as traffic, models, and checks per request grow.
Set technical direction for the sampling path: lead design reviews, make latency, reliability, and cost trade-off calls with the inference and research teams, mentor engineers, and raise the operational bar for the wider Safeguards organization.
You may be a good fit if you:
Have designed, built, and operated high QPS systems at global scale, and were accountable for them in production: incident response, outages, and postmortem-driven remediation.
Have a strong foundation in distributed systems: replication, consistency tradeoffs, failure modes, and SLO management under load.
Design systems for graceful degradation: you plan for a slow dependency, a dropped stream, or a half-rolled-out deploy before it happens, and build so the system degrades predictably instead of failing.
Have successfully shipped broad or all-encompassing changes to mission critical systems (e.g., database migrations, interface changes, rewrites).
Strong candidates may also have:
8+ years of industry software engineering experience.
Familiarity with LLM inference systems and transformer-based models (not required, but a plus).
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
This role unites Security and Infrastructure under a single organizational mandate to ensure security practices align directly with rapid engineering execution and platform scalability. Flo Health protects the data of over 80 million monthly active users, holding ISO 27001 and ISO 27701 certifications alongside privacy-first features such as Anonymous Mode. The VP of Security & Infrastructure is accountable for maintaining and elevating these security, privacy, and architectural standards across the organization. We are building organisation where secure is the default path and the fast path.
Core Ownership & Responsibilities
1. Security Strategy & Governance
Security Stategy and Roadmap:
Develop, evolve and communicate Flo’s security strategy and roadmap, promoting strong shared security ownership culture.
Security Programme:
Oversee all aspects of Flo’s security programme, risk management, security architecture, product security, and security operations, including embedded security engineering functions.
Data Protection & Governance:
Define and enforce standards for storing, protecting, and deleting personal and health data across production systems, analytics warehouses, AI model training sets, backups, and search indexes.
Regulatory & Compliance Engineering:
Deliver and oversee the performance of technical controls, automated evidence extraction, and ongoing compliance for ISO 27001, ISO 27701, SOC 2 Type 2, HIPAA, EU AI Act, and Cyber Resilience Act.
Third-Party & Supply-Chain Risk:
Establish evaluation criteria and ongoing governance controls for vendors, SDKs, and external partners accessing internal environments or data.
Vulnerability Management:
Oversee the management life cycle of code, third party and platform vulnerabilities, ensuring remediation paths are transparent, risk-based, and tracked to closure.
Security Operations & Incident Response:
Oversee detection engineering, continuous threat monitoring, and serve as the accountable executive for major incident escalations.
2. Platform & Infrastructure Engineering
Cloud & Developer Infrastructure:
Own GCP and AWS multi-account architecture, Kubernetes, Terraform, and developer platform delivery to drive down lead times and change failure rates.
Secure SDLC: embed technical security requirements across the development lifecycle, optimising automated security controls within CI/CD pipelines, and ensuring well informed platform and product security architecture decisions drive strong protection, resilience and scalability.
Corporate IT & Access Controls:
Manage IT service provision, including identity, hardware devices, collaboration tools and joiner-mover-leaver lifecycle workflows through automated, self-service access controls.
3. User Identity & AI Security
Product Identity & Access Management:
Direct cross-functional roadmaps for user facing security services and account safety, including authentication, sessions management, and cryptography,while balancing conversion metrics with security controls.
AI & Machine Actor Security:
Establish governance, scoping, permissioning, appropriate security guardrails and auditing for AI-assisted engineering agents and consumer-facing AI features.
4. External Trust and Transparency
Advocate for Security In FemTech:
Set and continually raisethe bar as market leader, executing transparent and proactive external communications and raising Flo's security profile through external events and industry engagement.
Key Qualifications & Technical Requirements
Leadership Experience:
Proven track record of managing combined or parallel Security and Production Infrastructure functions at consumer scale (tens of millions of active users).
Product Integration:
Demonstrated experience partnering with Product, Design, and Mobile/Backend Engineering teams to ship user-facing features to roadmap.
Audit Track Record:
Successful execution and ongoing maintenance of ISO 27001, SOC 2, HIPAA, or equivalent certification frameworks through external audits.
Data Privacy Systems:
Deep technical experience implementing GDPR, automated data deletion, retention policies, DPIAs, and cross-border transfer controls programmatically.
AI Governance & Security:
Practical implementation experience securing AI models, autonomous code/development agents, and automated permission/audit systems.
Preferred Qualifications:
Experience with consumer sign-in optimization, health/biometric data protection, in-house offensive security engineering, and mobile platform security.
Annual Salary Range (ranges may vary based on skills and experience)
£200,000
—
£220,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
UX research at Anthropic works across products used by millions of people, on interactions that don't have established conventions yet. We inform critical decisions through rigorous research, working closely with curious, open-minded stakeholders who are eager to learn along with us. We combine qualitative and quantitative methods to understand user needs in a space that's evolving faster than anyone can track. We move fast, favor impact over polish, and increasingly build our own tools, deeply leveraging Claude to do research at the speed and rigor this environment demands.
This role is on the Platform research team, embedded in Anthropic's Platform organization, which comprises the API, the agent and connector infrastructure developers build on top of it, and the Console, SDKs, and documentation they use to do it. A large share of what gets built with Claude is built on this platform, including many of Anthropic's own products, and the people who use it range from individual developers to the largest enterprises.
The teams that build the platform are deeply technical, move quickly, and are deeply curious about and engaged with users. User research's job here is to give them a deeper and more systematic understanding of those users than they can get on their own, and to help the organization decide what to build for them next.
This is a senior individual-contributor role with a great deal of autonomy. You'll work with the rest of the Platform user research team and with Platform's leaders to decide where research can make the biggest difference, and then lead that work yourself.
Key responsibilities
Work with Platform's leaders and teams to understand what they most need to know about the people building on Claude, decide what is and isn't worth studying, and own that agenda
Design and run the research yourself using both qualitative and quantitative methods
Study the full range of people the platform serves: developers, the teams and companies building products on it, and the people who administer and buy it
Communicate findings to product managers, designers, and engineers and follow them through to product decisions, while building the shared understanding of users that lets teams make good calls on their own
Build the tools and infrastructure that let research keep pace with the platform, using Claude heavily and inventing methods where the existing ones don't fit
Minimum qualifications
Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies
Mixed-methods expertise: interviewing technical users well, and designing and analyzing surveys rigorously
A technical background, in one of these forms: you've worked as a software engineer; you have a sustained body of developer-experience research on APIs, SDKs, or developer tools; or you have a sustained track record of researching deeply technical products. In practice: you can read our documentation, build something small on the platform, and keep up with very technical teams without translation
Hands-on use of AI in your own research: you already run your work through it and use it to build your own analyses and tooling
Preferred qualifications
8+ years of industry UX research experience
Experience setting the research strategy for a product or product area, with a track record of research that changed direction at the strategy level, not just the feature level, in direct partnership with product or organization leaders
Experience embedding with engineering-led product teams that ship fast and earning influence there, from the engineer who owns the endpoint up to the head of the organization
Excellent storytelling, calibrated to audience: you can discuss a finding with the head of the organization as effectively as with the engineer who owns the endpoint
Experience building with AI yourself using coding tools and agents, and an appetite to help build the research tools that don't exist yet
Experience researching pricing, packaging, or how customers decide what a product is worth, especially for usage-based or developer products
Background in API-ecosystem or developer-platform research
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly, United States; San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Team
The Security Engineering team's mission is to safeguard our AI systems and maintain the trust of our users and society at large. Whether we're developing critical security infrastructure, building secure development practices, or partnering with our research and product teams, we are committed to operating as a world-class security organization and keeping the safety and trust of our users at the forefront of everything we do.
What You’ll Do:
Conduct red and purple team engagements simulating advanced threat actors across our cloud infrastructure, endpoints and bare metal deployments.
Penetration test specific, high value deployments.
Contribute to AI-assisted security testing tooling and workflows.
Work cross functionally with other security and engineering teams, particularly on AI-specific attack scenarios.
Document and present findings to technical and executive audiences, translating attack narratives into actionable risk insights that inform security roadmaps.
Who You Are:
5+ years of hands-on experience in red teaming and offensive security operations
Deep expertise in at least two of: macOS security, Linux Security, Cloud security (GCP/AWS/Azure), Kubernetes, CI/CD pipelines
Track record of discovering novel attack vectors and chaining vulnerabilities creatively
Experience conducting adversarial simulations against well-defended environments
Strong engineering skills (Python, Go, or similar)
Ability to write clear findings that drive action, helping teams understand risk and prioritize fixes
Collaborative approach, working in close collaboration with the blue team
Strong candidates may also have experience with:
Prior work at organizations with state actor threat models
Interest in AI safety and how security engineering contributes to responsible AI developments
Background testing AI/ML systems or agentic workflows
Familiarity with detection engineering and SIEM/EDR platforms from the defensive side
Experience with data center security or hardware-based attacks
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$300,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Data Engineer on the Data Science & Analytics team, you will build the data foundation for Anthropic’s quote-to-cash lifecycle: the path a deal takes from opportunity through revenue. You will design the canonical data models so that Sales, Deal Desk, Order Management, Revenue Operations and Finance work from one governed, auditable definition of what was sold, on what terms, and where each deal stands. You will partner closely with DS&A and with GTM and Finance systems teams who own Salesforce, CPQ and billing to make quote-to-cash data reliable, well-modeled and self-serve as our business scales.
Responsibilities
Understand the data needs of Deal Desk, Order Management, Revenue Operations, Finance and Sales systems teams, and translate them into technical requirements
Design, build and own data models that transform raw Salesforce, CPQ, and billing data into canonical datasets
Establish high data integrity standards and SLAs to ensure timely, accurate delivery of data
Partner with Salesforce, CPQ and billing engineers on upstream schema changes, new fields and ingestion so the warehouse faithfully mirrors the systems of record
Build foundational data products, dashboards and tools to enable self-serve analytics to scale across GTM teams
Influence stakeholder roadmaps from a data perspective, and become the expert on Anthropic’s GTM data models and architecture
You might be a good fit if you have
5+ years of experience as a Data Engineer, Analytics Engineer or in a similar Data Science & Analytics role, ideally partnering with GTM, Revenue Operations or Finance teams.
A passion for the company's mission of building helpful, honest, and harmless AI.
Hands-on experience modeling Salesforce data and at least one adjacent quote-to-cash system: CPQ, contract lifecycle management, billing and invoicing, or ERP.
Expertise in building multi-step ETL jobs, building robust data models through tooling like dbt; proficiency with workflow management platforms like Airflow and version control management tools through GitHub.
Expertise in SQL and Python to transform data into accurate, clean data models.
Experience building data reporting and dashboarding in visualization tools like Hex to serve multiple cross-functional teams.
A bias for action and urgency, not letting perfect be the enemy of the effective.
A “full-stack mindset”, not hesitating to do what it takes to solve a problem end-to-end, even if it requires going outside the original job description.
Experience building an Analytics Data Engineering (or similar) function at start-ups.
A strong disposition to thrive in ambiguity, taking initiative to create clarity and forward progress.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Salesforce Developer at Anthropic, you will design, build, and maintain the Salesforce platform that powers our core customer motions and quote-to-cash business.: This includes automation throughout the Salesforce platform ranging from core sales automation to product catalog and pricing, quoting and approvals, order and contract management, and the handoff to billing and provisioning. You'll work both autonomously and collaboratively across RevOps, Order Management, Legal, Billing Engineering, Deal Desk, Finance and Accounting, and Product to translate pricing and packaging requirements into scalable Apex, Flow, and integration solutions, and to extend our capabilities with custom code where necessary. We are an AI-first systems team, and you'll be expected to use Claude and our in-house AI development tooling as a core part of how you write, review, and ship code, always against our house standards for flexibility, maintainability, and scale.
Where you might sit
We're hiring across more than one team. Placement depends on your background and where you can have the most impact.
GTM Systems:
Builds and runs the Salesforce platform and connected tools that Anthropic's sellers, sales leaders, and revenue operations teams rely on every day. You'd build the automation behind how deals move through the pipeline, how leads and accounts reach the right owner, and how information flows between our sales tools and the rest of the business. You'll work directly with the analysts and operators who define the process, and see the impact on the people who use what you ship.
QTC Experiences:
A vertically integrated team that spans quoting through to provisioning agreements, as well as customer billing experiences over the term of their agreement. You'd build the foundational systems for CPQ, order management, provisioning and billing experiences, envisioning how we make our sellers and ops teams orders of magnitude more efficient with Claude. You'll work cross-functionally with GTM, finance, accounting and other stakeholders. Your work will directly impact seller velocity and our GTM deal making capacity.
Key responsibilities
Develop and maintain Apex (triggers, services, selectors, batch/queueable), Lightning Web Components, and Flow automation following our house Apex standards and trigger framework
Design and build quote-to-cash infrastructure in Salesforce, including the product catalog and pricing data model, quote and order lifecycle, discount and approval automation, and amendment, renewal, and co-termination flows
Extend CPQ and expand into agentic selling with custom pricing and quote-calculation logic, quote and order user experiences, and code built against the package's APIs and data model
Build and own integrations between Salesforce and our billing, provisioning, and finance systems, such as Stripe, Metronome, and NetSuite, directly or via middleware
Support new product and pricing launches by modeling catalog, SKU, and pricing changes so they can be released quickly and reflected consistently in every downstream system
Use Claude and our internal AI development tooling as a first-class part of your build and code-review workflow
Partner with Business Systems analysts and Finance to ensure data-model decisions support downstream bookings, forecasting, and revenue reporting
Partner with DevOps on release management for your work: sandbox strategy, source control, peer review, and deployment via SFDX/metadata tooling
Ensure appropriate controls, test coverage, and documentation are in place for an effective control environment, particularly around pricing, discounting, and contract changes
Operate with ambiguity in a rapidly changing business, resolve problems independently, and propose solutions that scale
Minimum qualifications
Hands-on Salesforce development experience (Apex, SOQL, LWC, Flow) in a production org
Experience building or extending CPQ and quote-to-cash functionality in Salesforce (Salesforce CPQ, Revenue Cloud, Nue, or similar): product and pricing data models, quote and order lifecycle, approval automation, and amendments and renewals, including custom code written against the CPQ package rather than configuration alone
Experience integrating Salesforce with billing, ERP, or provisioning systems via REST/Bulk APIs, middleware (Workato, Mulesoft, or similar), or direct callouts
Fluency with SFDX, source-controlled metadata, and a sandbox-to-prod release process with peer review
Active use of AI-assisted development tools (Claude, Copilot, Cursor, or similar) as part of how you write and review code, and the ability to speak to how you steer and verify their output
Basic SQL skills and comfort working alongside a data warehouse
Effective communication with sales, deal desk, finance and accounting, product, and engineering stakeholders
Preferred qualifications
Salesforce Platform Developer I and II certifications
Advanced Administrator or Application/System Architect certification
Deep understanding of Salesforce platform constraints: governor limits, bulkification, sharing and visibility, recursion control, and how they surface in CPQ-specific situations such as large quotes, calculation performance, and bulk amendments
Experience implementing a CPQ solution end to end or re-platforming from one CPQ to another, not just maintaining an existing one
Experience with billing and finance platforms such as Stripe, Metronome, or Oracle, and with usage-based or consumption pricing models
Working understanding of how CPQ design decisions flow through to bookings, invoicing, and revenue recognition
Proven experience scaling Salesforce in a high-growth GTM environment
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic as a Customer Success Manager for Life Sciences. You’ll be a strategic partner and trusted advisor to leading organizations working to accelerate scientific discovery, such as research institutes, academic medical centers, and scientific foundations. You’ll help these organizations harness the full potential of Claude through deep product expertise, use case discovery, and hands-on guidance.
You’ll be part of a Research and Life Sciences account team pod, working as one team with your Account Executive and Applied AI partners. Together you’ll shape account strategy with you taking the lead on adoption, change management, and value realization.
This role doesn’t follow a single playbook. You’ll run a range of Customer Success motions, from deep 1:1 strategic partnership to one-to-many programs like webinars, hackathons, and cohort-based enablement. You’ll choose the motion based on top account and customer priorities and the best way to solve for them.
The insights you gather will directly inform our research priorities, product development (including how Claude for Life Sciences evolves), and strategies for beneficial AI deployment. That makes you a key voice in how we build and deliver AI systems that accelerate science for the benefit of society.
Responsibilities
Build trusting, strategic relationships with research leaders, scientists, principal investigators, and program directors to understand their scientific priorities, organizational goals, and impact objectives
Partner closely with your Account Executive and Applied AI counterparts in the Research and Life Sciences pod on shared account plans, bringing in Product, Support, and other teams as needed
Run the right Customer Success motion for each account and customer priority, whether that’s dedicated 1:1 engagement, cohort-based onboarding, hackathons and build days, office hours, or researcher communities
Become an expert in Anthropic’s products, especially Claude for Science, guiding organizations and their researchers and scientists to the right solutions and most impactful use cases
Monitor usage patterns and proactively drive adoption, identifying optimization opportunities and new applications for Claude across your book of business
Develop and execute change management strategies suited to scientific and academic cultures, including Train the Trainer programs, Center of Excellence development, and enablement that respects partner capacity, governance requirements, and decision-making processes
Guide partners through the technical and governance foundation for launch, including SSO and provisioning, workspace configuration, and data handling considerations for research and health data (such as HIPAA, IRB, and institutional data policies)
Own account and success plans and run Quarterly Impact Reviews that document and quantify value realized, such as research productivity, time-to-insight, and cost savings, and partner with Marketing on success stories and reference accounts
Establish the repeatable playbooks, templates, and health metrics that define what “great” looks like for customer success in life sciences at Anthropic
You may be a good fit if you have
6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or consulting
3+ years of experience in life sciences research, with exposure to new technologies as a catalyst for accelerating progress
Experience working directly with life sciences organizations, such as academic research institutions, research institutes, foundations, biotech, or pharma, and familiarity with how scientific research is conducted, funded, and governed
An understanding of the regulatory, risk, and compliance needs of the industry
Experience driving success across both consumption-based and seat-based business models, with an understanding of the expansion levers and success metrics for each
Experience managing dedicated strategic accounts and delivering one-to-many programs, with the judgment to choose the right motion for the customer priority at hand
Strong cross-functional collaboration skills, including working as part of an account team with Sales and technical partners and advocating effectively for customer needs
Technical fluency in AI/ML concepts, API integrations, and software implementation patterns, and the ability to explain them to audiences ranging from bench scientists and computational researchers to institutional leadership. Familiarity with scientific data types, research workflows, or bioinformatics tooling is a strong plus
A data-driven, AI-first way of working, using adoption signals to guide decisions and building Claude-powered workflows into how you engage partners
Passion for both AI and accelerating scientific progress, with a strong interest in ensuring frontier AI systems are developed safely, ethically, and deployed to benefit society
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves” mentality. You are a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Security Governance, Risk, and Compliance (GRC) team is the connective tissue that holds the company accountable to its security and control commitments. We translate regulatory, customer, and voluntary obligations into controls that teams act on, and give leadership a bird's-eye view of how well we're meeting them. We're building toward continuous assurance, to challenge and evidence the performance of controls continuously rather than through periodic audits.
As Anthropic scales to meet public-company standards, the Sarbanes-Oxley (SOX) control environment over our technology stack is one of the most consequential things this team owns. As part of Security GRC's technical controls assurance function, you will be the voice on what the IT general controls must achieve to support SOX 404 compliance. In partnership with Internal Audit, you will define control requirements and acceptance criteria for the in-scope engineering systems and infrastructure that underpin financial reporting. You will pair with engineering as they design and implement against those requirements, and validate that what ships actually meets the bar before Internal Audit and our external auditors test it. You are the product owner for control design methodology and continuous control monitoring, initially around ITGCs, but extending into other areas of security and compliance to drive visibility where and when we need it.
Key responsibilities
Define control requirements and acceptance criteria across the core ITGC domains of logical access, change management, computer operations, and program development for SOX in-scope systems, including home-built platforms where the control has to be designed into the system rather than bolted on.
Set the bar for in-scope systems from day one. As financially significant systems are built, migrated, or replaced, define what the system must provide (auditability, segregation of duties, change control, immutable logging, evidence retention) before go-live, so controls are not retrofitted after the fact.
Pressure-test changes for SOX impact during design. Review major infrastructure, system, and agent framework changes for control impact while decisions are still cheap, and maintain a clear view of which changes alter the SOX scope, key control population, or evidence requirements.
Own second-line control monitoring and evidence readiness. Stand up continuous controls monitoring and automated evidence collection for ITGCs (control testing, walkthrough preparation, population and completeness validation, and mapping to the common controls framework). Materially raise automated evidence coverage and cut audit prep time.
Drive control deficiency remediation with cross functional partners. Track and root-cause ITGC deficiencies surfaced by monitoring, Internal Audit, or external audit; partner with engineering owners on remediation design; and assess whether remediation actually closes the gap before re-testing.
Assess scope changes through a SOX lens. When new products, entities, systems, or integrations come into scope, provide technical and compliance assessment of their impact on control design, evidence requirements, and engineering effort before commitments are made.
Maintain alignment with the broader compliance portfolio. Where SOX ITGCs overlap with SOC 2, ISO 27001/42001, or other frameworks, ensure controls are designed once and evidenced once, and that changes made for one framework do not silently break another.
Minimum qualifications
Thrive at the pace of a hypergrowth company. You're comfortable making calls with incomplete information and reprioritizing as scope shifts.
Have led or been a senior contributor to an ITGC program through SOX 404 readiness and/or at a public company, with a working command of PCAOB AS 2201, COSO 2013, and how external auditors scope, test, and evaluate technology controls and deficiencies.
Have genuine engineering fluency, possibly from an earlier engineering career: you can read code and Terraform, follow a CI/CD pipeline end to end, and challenge a design on its technical merits.
Have programming skills in Python or at least one systems language such as Go, Rust, or C/C++.
Have deep familiarity with developer platform, release engineering, cloud infrastructure, or ERP/financial systems control domains.
Understand the role of the second line: you can advise and challenge engineering without taking ownership of their controls, and you know where the line sits between your monitoring and Internal Audit's independent testing.
Are a strong collaborator and communicator across Finance, Engineering, Internal Audit, and external auditors.
Use Claude and other LLMs as daily working tools, and have grounded, specific views on which SOX assurance workflows AI can run today and which it can't yet.
Translate SOX and framework language into acceptance criteria engineers can build against, and translate engineering reality back into assurance language auditors and leadership can rely on.
Default to getting the requirement designed into the system rather than papering over the gap with procedure.
Preferred qualifications
A combination of audit or advisory experience (Big 4 or equivalent, ideally IT audit) with in-house experience at an AI-forward tech company, in either order.
Taken a company through a first-year SOX 404(a) and 404(b) assessment, including a first external ITGC audit.
Defined or assessed controls over home-built financially significant systems, usage-based billing, or revenue metering pipelines.
Defined or assessed controls for AI/ML systems or agents acting in production environments.
Stood up continuous controls monitoring or automated evidence programs.
Experience with SOC 1 reliance, service organization control mapping, and complementary user entity controls.
CISSP, CISA, CPA, or equivalent certification.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$410,000
—
$510,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We launch new products, models and pricing often, and each launch has to work in our systems on day one. A seller needs to be able to quote it, Deal Desk needs to be able to approve it, billing needs to charge for it correctly, and Finance needs to report on it. This role owns how a launch gets into our quote-to-cash systems, from the first pricing conversation to the first invoice.
We are looking for someone who treats every launch as a change across many systems. You will join launch planning early, work out what has to change across catalog, quoting, contracts, billing, tax and reporting, and get all of it ready before the launch date. You will build a good part of the Salesforce work yourself and partner with our Salesforce developers and Billing Engineering on the rest. You will be the named owner of the NPI process for systems, and the person Product, Pricing and Finance call when they want to know what it takes to launch something.
We are an AI-first systems team. You will use Claude as a normal part of how you design, build, test and document, and you will look for ways to make launches faster and more repeatable with AI.
Key responsibilities
Own the systems side of new product and pricing launches, from the first pricing discussion through launch day and the first billing cycle
Turn a pricing and packaging decision into concrete system changes: SKUs, price books, bundles, discount and approval rules, contract terms, billing plans, tax codes and reporting
Build and run a repeatable NPI playbook: intake, a readiness checklist, sign-offs, a launch calendar and a post-launch review
Join launch planning early with Product and Pricing. Push back on pricing ideas that cannot be quoted, billed or reported cleanly, and offer options that can
Design how new pricing models work end to end, including usage-based, seat-based, tiered, committed and multi-year ramp pricing, and which system is the source of truth for each part
Plan the impact on existing customers: moving customers to new SKUs, grandfathering, amendments and co-termination, and how renewals will work
Own end-of-sale and retirement of products and prices, so old SKUs leave the catalog without breaking renewals, billing or reporting
Coordinate the changes across Salesforce, billing and our tax platform, working with the teams who own each system
Partner with Deal Desk, Sales, Finance, Accounting, Tax and Legal so each team signs off on what changes for them before launch
Make sure sellers and Deal Desk are ready on launch day, including quote templates, approval paths, guidance and enablement
Check every launch after it goes live: do quotes, orders, invoices and Finance reports match? Add the control or reconciliation that catches the gaps
Build and ship declarative solutions yourself where that is the right call, and write specs clear enough that developers can build the rest without several rounds of questions
Use AI to shorten launch cycles, for example generating catalog changes from a pricing spec, checking launch readiness, and testing quote and billing scenarios
Minimum qualifications
Experience in GTM or revenue systems as a Business Systems Analyst, Q2C Systems Lead or similar role, with hands-on ownership of product and pricing launches
Experience launching new products or pricing models at a fast-growing company, owning the change across catalog, quoting, contracts and billing
Hands-on experience with Salesforce CPQ, Revenue Cloud or a similar CPQ tool, especially product and pricing data models, price books, bundles and approval rules
Working understanding of how a pricing decision flows into bookings, invoicing, tax and revenue recognition
Experience running a cross-functional process with many sign-offs (Product, Finance, Legal, Sales) and getting to launch on a fixed date
Hands-on Salesforce admin skills (Flow, validation rules, page layouts, approval processes) and comfort building meaningful parts of your own solution
Clear communication across Product, sellers, Deal Desk, Finance, Legal and engineers, adjusting the level of detail for each
Preferred qualifications
Experience in GTM, revenue or finance systems roles
Experience with usage-based or consumption pricing, and with billing platforms such as Stripe, Metronome or Zuora
Experience moving existing customers onto new pricing, including migrations, grandfathering and amendments at scale
Experience with tax setup for new products (tax codes, tax engines such as Anrok or Avalara)
Experience with integrations between Salesforce and billing, ERP or provisioning systems, and comfort reading API payloads and integration logs
Basic SQL and comfort using a data warehouse to check launch data
Salesforce Administrator certification. CPQ Specialist, Advanced Administrator or Business Analyst certification is a plus
Hands-on use of AI tools (Claude or similar) in how you design, build or document systems, and the ability to explain how you check their output
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About The Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a
Senior Staff Software Engineer
to join our Systems Engineering team and lead the engineering behind our internal AI-powered application ecosystem.
This is a high-leverage, high-visibility role with three interlocking mandates. First, you will own the development and governance of a code library and set of agent rules that will serve as the architectural foundation for multiple internal AI-enabled webapps at Fivetran. Second, you will work with stakeholders to develop, productionalize, and enhance custom apps built on this foundation. Third, you will act as a trusted advisor to engineering leadership, shaping policy and governance for how non-engineers should use AI to safely develop, productionalize, and deploy apps.
This position sits at the crossroads of software engineering, platform architecture, and AI-assisted development. You will partner closely with business stakeholders and engineering platform teams across the company, translating a fast-moving, experimental "everyone builds" culture into production software held to a high standard of security, reliability, and maintainability.
This is a full-time position based out of our Oakland, CA office.
Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Python, TypeScript/React
Kubernetes, GCP Cloud SQL (PostgreSQL)
BigQuery data sources, Claude API, Agent SDK
GTM systems - Salesforce, Outreach, Gong, and Zendesk
What You’ll Do
Independently design and implement features and performance improvements to create highly scalable distributed data pipelines on the cloud
Develop, maintain, and test code
Conduct design and code reviews
Collaborate with peers, product managers, customer support, and other stakeholders to deliver the best product with high quality, performance, and scalability
Understand and fix challenges related to performance and scalability.
Participate periodically in on-call rotation
Participate in the hiring process
Mentor Junior developers
Make Fivetran the most reliable and secure component of our customers’ data infrastructure
Skills We’re Looking For
10+ years of experience in the software industry with a passion for solving complex software engineering problems - experience designing and developing reusable libraries and experimentation platforms for backend and frontend from scratch leveraging industry best practices
Experience working with distributed systems and cloud security concepts
Demonstrated ability to write well-structured and performant code
Ability to independently lead software and infrastructure design to satisfy project requirements
Can identify design flaws in existing systems and come up with improvements
Experience in code reviews, design, troubleshooting and testing
Experience programming in an object oriented / systems language such as Java, C++, C# etc
Hands-on experience working with any cloud technologies(AWS, GCP, Azure) and containerization methodologies like Docker, K8s
Experience interacting with continuous integration tools like BuildKite
Knowledge of observability tools like New Relic/Grafana is a plus
Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation
Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals
Bonus Skills
Experience in data processing (ETL, ELT) and/or cloud-based platforms
#LI-HYBRID #LI-VA1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$232,338
—
$290,422 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a GTM Strategy & Operations Business Partner supporting the
AMER Enterprise
Tech
organization, you will work closely with sales leadership to be a deep expert in a critical segment of our fastest-growing business. This role supports the AMER Enterprise Tech team, one of Anthropic's largest and most strategically significant commercial organizations, and will partner directly with executives to drive strategic analysis, operational efficiency, and growth initiatives while supporting critical global strategic initiatives.
This includes business performance analysis, facilitating operating cadences and powering business reviews, improving operational efficiency, driving strategic initiatives, and supporting the rapid evolution of our sales motions and organization.
We're building for a future where AI dramatically amplifies what strategy teams can accomplish. We're hiring people with the technical depth, business judgment, and executive potential to operate at that frontier — leveraging AI to eliminate routine work and redirect energy toward the strategic and creative challenges that move the business. This role will evolve rapidly, and we need someone with the ceiling and ambition to evolve with it.
Key responsibilities
Strategic Analysis, Operations & Planning
Partner with Sales leaders to analyze and refine segment-specific strategy including territory planning, resource allocation, performance to plan, and growth initiatives
Maintain excellence through business reviews and operating cadences to help achieve company revenue targets and strategic objectives
Be audible-ready about GTM efforts and a deep expert in your segment's book of business and trends with the ability to cut right to what matters for varying audiences from IC to executive
Data-Driven Decision Support
Analyze sales performance metrics and develop insights to optimize segment performance and improve efficiency using SQL, R, or Python to query, model, and visualize data at scale
Leverage Claude to its full capability
Partner to create, evolve and maintain reporting mechanisms, using data to go from "what" to "why"
Synthesize tangible, strategic recommendations based on go-to-market motions, deal outcomes, partner and customer feedback, and product opportunities
Build and maintain dashboards, models, and ad hoc analyses in spreadsheets and BI tools with mastery-level proficiency
Go-to-Market Execution
Develop and maintain use case frameworks to capture and standardize how customers derive value
Support multiple teams and executives in leveraging insights for new deals, expansions, and retention strategies
Partner with GTM teams to evolve and refine sales motions and best practices across segments and regions
Executive Stakeholder Management
Serve as a trusted strategic advisor to senior and executive stakeholders across the GTM organization, delivering insights and recommendations with clarity, conviction, and composure
Navigate high-stakes conversations with intense, demanding executives — maintaining poise under pressure while delivering candid, well-supported perspectives
Build deep credibility through consistent follow-through, proactive communication, and the ability to challenge assumptions respectfully when the data warrants it
Translate complex analyses into executive-ready narratives that drive decisions, managing up effectively across multiple senior leaders with competing priorities
Cross-Functional Collaboration
Work closely with Revenue Operations, Sales Enablement, Strategic Finance, and Product teams to drive initiatives and elevate excellence in course of business
Support coordination between AMER Enterprise sales segments and partnership teams
Help prepare materials for executive reviews and planning sessions
Minimum qualifications
Deep alignment to Anthropic’s mission
Experience in sales strategy, revenue operations, management consulting
Proficiency in SQL or R — you can independently write queries, build models, and extract insights from large datasets without relying on others
Mastery of spreadsheet tools and data (Google Sheets / Excel) — pivot tables, complex formulas, data modeling, and scenario analysis are second nature to you
Strong analytical skills with the ability to translate data into actionable insights and compelling executive narratives
Deep experience with GTM systems like Salesforce and business intelligence tools (Looker, Tableau, etc.)
Proven executive stakeholder management skills — you have a track record of presenting to and influencing C-suite and VP-level leaders in high-intensity environments.
An ability to pull signal through noise and an internal drive to create clarity. You strive for simplicity as the most elegant solution to complex situations.
A demonstrated ability to build trust with and influence a variety of stakeholders, including colleagues and other members of the GTM Strategy and Revenue Operations team
A healthy balance of idealism with pragmatism and the highest internal bar for excellence. You have been accountable for the results of your recommendations.
Track record of driving forward high-growth sales organizations
Disciplined project management and exceptional communication and interpersonal abilities
A desire and readiness to do the best work of your career
Bachelor's degree required; MBA or advanced degree preferred
Preferred qualifications
10+ years of experience in sales strategy, revenue operations, management consulting
Experience in both large Enterprises in technology, finance or professional services, in addition to fast-paced startup building
Experience with AI/ML companies and consumption business models
Prior experience building frameworks for sales use cases or value propositions
Background in scaling sales organizations through 2-3x+ growth periods
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking an experienced Executive Communications Writer to support and scale the ways our leaders tell our story. In this role, you will work closely with the Head of Executive Communications and other organization leaders to reach priority audiences in ways that compellingly communicate Anthropic's position at the AI research frontier, market-leading commercial posture, and industry-leading commitment to public benefit.
In this role, a given day might include drafting, editing, brainstorming, on-site event support, and coordinating executive response to breaking news, all in close collaboration with the External Communications team and other leaders. The ideal candidate will be an adept storyteller, an experienced partner to leaders, and a flexible collaborator, able to navigate ambiguous situations with sound judgment. When circumstances dictate, you should also be capable of shaping highly technical materials that reach sophisticated audiences with deep domain experience. Because a company like Anthropic — and a technology like advanced AI — are unprecedented in nature, we’re looking for proactive, visionary candidates who offer fresh perspectives on what executive communications might look like in the AI era.
We are particularly interested in candidates with experience and expert capability in at least one domain relevant to Anthropic's roster of executives. These include: science and research; products and AI architecture; enterprise and commercial strategy; and visual storytelling and brand, among others.
Responsibilities:
Originate and shape exceptional executive communications that span a wide array of written and rhetorical formats and platforms
Work cross-functionally with External Communications colleagues and other subject matter experts to drive consequential communications moments that serve strategic goals
Support senior leaders in developing their areas of communications focus and in their preparation for major communications moments
Balance a collaborative ethic with a strategic point of view
You may be a good fit if you:
Have 8+ years of high level executive communications experience, ideally at a high-tempo, industry-shaping organization
Are an exceptional writer and communicator — both on the page, and in high-stakes, fast-moving environments
Are high agency and low ego
Demonstrate comfort and experience in supporting senior leaders
Have a point of view on how forces of change are reshaping traditional communications disciplines, including executive communications
Display strong operational capabilities
Are self-driven with a bias to action
Show excellent judgment and instincts in navigating ambiguous situations
Maintain epistemic humility while making informed decisions
Bring an open and curious mindset to deeply understand technical concepts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$295,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Infrastructure organization builds and operates the compute that trains and serves our frontier models. Behind every cluster is a physical supply chain: servers, accelerators, networking equipment, spares, and tooling that have to be received, inspected, secured, tracked, and delivered to the right site at the right time. The Warehousing and Logistics team owns that flow, and this role runs its day-to-day operations in the US.
As Warehouse and Logistics Manager, you'll report to our Global Warehousing and Logistics Lead and own the operational management of all direct and third party logistics providers) of inbound receiving, storage, inventory control, kitting, and outbound shipments to our data center sites and partners. You'll manage the relationships and performance of our third-party warehouses, carriers, and freight forwarders, and you'll be the person on the ground when a shipment is late, a pallet arrives damaged, or a site needs a critical spare tomorrow morning.
This is a hands-on operational role on a small team, so you'll move between running the daily floor rhythm and building the processes, controls, and metrics that let us scale as our hardware footprint grows. You should be comfortable making decisions with incomplete information, communicating clearly with engineers and vendors alike, and holding a high bar for accuracy and chain of custody on high-value, security-sensitive equipment.
Key responsibilities
Oversee the day-to-day warehouse operations across locations in North America, including receiving, inspection, put-away, storage, cycle counting, kitting, and outbound fulfillment to data center sites for the Anthropic owned warehouse and those run by Anthropic’s partners/ third party logistics providers
Own inventory accuracy and asset tracking for all infrastructure hardware, compute, MEP, spares, and consumables, maintaining clear chain of custody from dock to rack
Plan and execute domestic freight and coordinate international shipments, selecting carriers, managing schedules, and resolving exceptions such as delays, damage, and shortages
Manage third-party logistics providers, carriers, and freight forwarders, including onboarding, service-level tracking, performance reviews, and cost management
Coordinate closely with data center operations, hardware engineering, procurement, and security teams to align delivery schedules with deployment timelines and site readiness
Operate reverse logistics for returns, RMAs, and end-of-life equipment, including secure handling and disposition of storage devices in partnership with security and compliance
Build and document standard operating procedures, checklists, and controls for warehouse and shipping activities, and train warehouse staff and vendors on them
Maintain compliance with safety, hazardous materials, export control, and customs requirements for the equipment we handle
Define and report on operational metrics such as receiving cycle time, inventory accuracy, on-time delivery, and freight cost, and use them to drive continuous improvement
Support capacity planning for warehouse space, staffing, and equipment as our hardware volumes and site count grow
Minimum qualifications
Experience managing warehouse or logistics operations for physical goods, including receiving, inventory control, and outbound shipping
Hands-on experience with a warehouse management or inventory management system, and comfort working in spreadsheets to analyze inventory and shipment data
Experience managing third-party logistics providers or carriers, including negotiating service levels and holding vendors accountable to them
Working knowledge of domestic freight (LTL, FTL, and parcel) and the documentation that goes with it
Familiarity with safety and regulatory requirements for shipping and storing IT or electronic equipment, such as hazardous materials rules for lithium batteries
Strong written and verbal communication skills, with the ability to coordinate across technical and non-technical teams and external partners
Demonstrated ability to build processes from scratch and keep operations running reliably as volume and complexity increase
Ability to travel to warehouse and data center sites in the US as needed
Preferred qualifications
Experience handling data center or enterprise IT hardware, including servers, GPUs or other accelerators, and networking equipment
Experience with international freight forwarding, customs brokerage, and export control requirements such as EAR
Experience with secure chain-of-custody programs, asset tagging, and data-bearing device sanitization or destruction
Experience directly managing warehouse staff or contract labor
Familiarity with ERP or procurement systems and how inventory data flows between them and warehouse systems
Experience with lean, Six Sigma, or similar continuous improvement methods
Forklift certification or experience overseeing material handling equipment operations
Experience supporting rapid infrastructure buildouts, whether in cloud, telecom, or another hardware-intensive industry
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
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