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Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.   YOUR SUPPORT SYSTEM You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: - Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss - Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof - Product, on packaging, launches, and roadmap input - RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions - Creator Success, on case studies, customer references, and expansion plays - Demand gen, content, and events, on campaigns and events for established creators   WHAT YOU'LL DO - First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit - First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. - First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. - First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when - Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling - Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards - Writing and storytelling that turns product depth into a business case a non-technical buyer can act on - Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size - Customer and market/competitor research, including win/loss interviews and call analysis - Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion - Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in - Pricing and packaging input for a new tier or add-on (nice to have) Experiences - 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts - Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics - Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size - Ran a win/loss or customer research program that changed how a team sold or built - Ran an expansion or account-based program for an existing customer base (nice to have) - Worked in email, martech, or the creator economy Traits - You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. - You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. - You act with urgency and stay focused on hitting OKRs and owning outcomes. - You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. - You connect data to decisions, and you help others get sharper about using it. - You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.   WHAT WON'T SET YOU UP FOR SUCCESS - Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. - Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. - Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. - Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. - Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. - Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.   YOUR SUPPORT SYSTEM You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: - Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss - Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof - Product, on packaging, launches, and roadmap input - RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions - Creator Success, on case studies, customer references, and expansion plays - Demand gen, content, and events, on campaigns and events for established creators   WHAT YOU'LL DO - First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit - First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. - First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. - First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when - Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling - Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards - Writing and storytelling that turns product depth into a business case a non-technical buyer can act on - Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size - Customer and market/competitor research, including win/loss interviews and call analysis - Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion - Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in - Pricing and packaging input for a new tier or add-on (nice to have) Experiences - 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts - Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics - Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size - Ran a win/loss or customer research program that changed how a team sold or built - Ran an expansion or account-based program for an existing customer base (nice to have) - Worked in email, martech, or the creator economy Traits - You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. - You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. - You act with urgency and stay focused on hitting OKRs and owning outcomes. - You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. - You connect data to decisions, and you help others get sharper about using it. - You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.   WHAT WON'T SET YOU UP FOR SUCCESS - Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. - Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. - Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. - Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. - Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. - Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Hollywood, FL Nursing Care Coordinator (LPN / RN) Location: Hollywood, FL (In-Office) Schedule: Full-Time Salary: $30.00 an hour- $35.00 an hour About Infinite Medical P.C. Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country. Position Overview Infinite Medical P.C. is seeking an on-site, detail-oriented Licensed Nurse (RN) or Licensed Practical Nurse (LPN) to serve as a Nursing Care Coordinator. Operating strategically in an administrative role, you will review and verify chart documentation to ensure compliance and support seamless continuity of care for our patient population. Key Responsibilities Compliance & Records Review : Evaluate patient records and Review Visit Logs (RVLs) to ensure clinical accuracy and strict adherence to CMS and internal operational guidelines. Quality Assurance : Identify documentation discrepancies, generate clinical corrections, and submit suggestions for resolution. Cross-Functional Communication : Coordinate with HR, Operations, and Clinical teams to resolve inquiries and escalate technical issues promptly. Professional Development : Participate in mandatory operational and educational meetings, complete post-training surveys, and cross-train in expanding care management verticals. Systems Utilization : Maintain proficiency across primary digital platforms, including Emsow, PointClickCare, Sigma/Matrix, Reliable/Visual, Yardi-One and Google Workspace. Core Knowledge & Competencies Clinical Documentation & Chart Review : Review charts for completeness, accuracy, regulatory compliance, and QA standards. Care Management : Expert understanding of chronic disease management, care planning, care transitions, and patient engagement. LTC & SNF Operations : Familiarity with Skilled Nursing Facility workflows, common geriatric diagnoses, and interdisciplinary care. EMR Systems : Hands-on experience with PointClickCare (PCC), MatrixCare, SigmaCare, or similar healthcare platforms. Medical Literacy : Strong grasp of medical terminology, pharmacology, diagnoses, medications, and treatments. Execution & Communication : Exceptional attention to detail to find discrepancies, strict time management to meet daily productivity goals, and professional communication skills. Preferred Knowledge CMS guidelines for chronic care documentation. ICD-10 diagnosis coding fundamentals. Review Visit Log (RVL) completion and clinical review principles. Microsoft Office and Google Workspace proficiency. Position Requirements Licensure : Valid Registered Nurse (RN) or Licensed Practical Nurse (LPN) Clinical Expertise : Strong foundational knowledge of geriatric care and chronic medical conditions. Schedule : Commitment to a full-time, on-site, standardized schedule: Monday through Friday, 9:00 AM – 5:30 PM. Computer work including keyboard and mouse use for extended periods. Occasional standing/walking. Lifting/moving patients. Prolonged sitting. Compensation & Benefits Compensation : $30.00 – $35.00 per hour Sign-on Bonus : $1,000 Financial Security : 401(k) retirement plan Health & Wellness : Comprehensive Medical, Dental, and Vision insurance Life Insurance : Company-sponsored policy coverage Time Off : Accrued Paid Time Off (PTO) Why Join Infinite Medical P.C.? Purpose-Driven Work : Drive meaningful healthcare outcomes and elevate the quality of life for seniors. Collaborative Culture : Thrive in a cohesive, mission-driven team environment. Work-Life Balance : Enjoy a stable daytime schedule that respects your personal time. Equal Opportunity Employer Infinite Medical P.C. is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment built on mutual respect, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, disability, or veteran status. Note: This job description outlines the general nature and scope of the role; essential functions may evolve to meet changing business demands. Ready to Make a Difference? Apply today to join our team and deliver compassionate, compliant, and personalized care where it matters most. #INDL

Location: Cleveland, OH Nursing Care Coordinator (LPN / RN) Location: Cleveland, OH (In-Office) Schedule: Full-Time Salary: $30.00 an hour- $34.00 an hour About Infinite Medical P.C. Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities.  Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country. Position Overview Infinite Medical P.C. is seeking an on-site, detail-oriented Licensed Nurse (RN) to serve as a Nursing Care Coordinator. Operating strategically in an administrative role, you will review and verify chart documentation to ensure compliance and support seamless continuity of care for our patient population. Key Responsibilities Compliance & Records Review : Evaluate patient records and Review Visit Logs (RVLs) to ensure clinical accuracy and strict adherence to CMS and internal operational guidelines. Quality Assurance : Identify documentation discrepancies, generate clinical corrections, and submit suggestions for resolution. Cross-Functional Communication : Coordinate with HR, Operations, and Clinical teams to resolve inquiries and escalate technical issues promptly. Professional Development : Participate in mandatory operational and educational meetings, complete post-training surveys, and cross-train in expanding care management verticals. Systems Utilization : Maintain proficiency across primary digital platforms, including Emsow, PointClickCare, Sigma/Matrix, Reliable/Visual, Yardi-One and Google Workspace. Core Knowledge & Competencies Clinical Documentation & Chart Review : Review charts for completeness, accuracy, regulatory compliance, and QA standards. Care Management : Expert understanding of chronic disease management, care planning, care transitions, and patient engagement. LTC & SNF Operations : Familiarity with Skilled Nursing Facility workflows, common geriatric diagnoses, and interdisciplinary care. EMR Systems : Hands-on experience with PointClickCare (PCC), MatrixCare, SigmaCare, or similar healthcare platforms. Medical Literacy : Strong grasp of medical terminology, pharmacology, diagnoses, medications, and treatments. Execution & Communication : Exceptional attention to detail to find discrepancies, strict time management to meet daily productivity goals, and professional communication skills. Preferred Knowledge CMS guidelines for chronic care documentation. ICD-10 diagnosis coding fundamentals. Review Visit Log (RVL) completion and clinical review principles. Microsoft Office and Google Workspace proficiency. Position Requirements Licensure : Valid Registered Nurse (RN) or Licensed Practical Nurse (LPN) Clinical Expertise : Strong foundational knowledge of geriatric care and chronic medical conditions. Schedule : Commitment to a full-time, on-site, standardized schedule: Monday through Friday, 9:00 AM – 5:30 PM. Computer work including keyboard and mouse use for extended periods. Occasional standing/walking. Lifting/moving patients. Prolonged sitting. Compensation & Benefits Compensation : $30.00 – $34.00 per hour Sign-on Bonus : $1,000 Financial Security : 401(k) retirement plan Health & Wellness : Comprehensive Medical, Dental, and Vision insurance Life Insurance : Company-sponsored policy coverage Time Off : Accrued Paid Time Off (PTO) Why Join Infinite Medical P.C.? Purpose-Driven Work : Drive meaningful healthcare outcomes and elevate the quality of life for seniors. Collaborative Culture : Thrive in a cohesive, mission-driven team environment. Work-Life Balance : Enjoy a stable daytime schedule that respects your personal time. Equal Opportunity Employer Infinite Medical P.C. is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment built on mutual respect, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, disability, or veteran status. Note: This job description outlines the general nature and scope of the role; essential functions may evolve to meet changing business demands. Ready to Make a Difference? Apply today to join our team and deliver compassionate, compliant, and personalized care where it matters most. #INDL

Location: San Francisco; London; Remote; Belgrade; New York City Workplace: Hybrid ABOUT THE ROLE Perplexity's security team protects products used by millions of people and thousands of enterprises, including AI agents that browse the web, run code, and act in customer systems. The team is small, senior, and builds most of what it uses: our own detections, agents that triage and investigate alerts around the clock, continuous offensive testing, and secure-by-default platforms for the rest of engineering. We're also turning what we've built into cybersecurity products for customers, so the same team that defends Perplexity builds what we ship. We're looking for an Engineering Manager to lead and grow Security Engineering, including the engineers building our cybersecurity products. You'll own the team's execution and people, set the technical direction for how we defend our infrastructure, products, and corporate environment, and lead the product engineering work that brings those systems to customers. You'll stay close enough to the work to run an incident or review a design yourself. You'll report to Perplexity's head of security and work with engineering, infrastructure, IT, product, legal, and our co-founders. RESPONSIBILITIES - Lead, hire, and grow a team of security engineers across detection and response, cloud and infrastructure security, application and product security, offensive security, and identity and corporate security. - Lead the engineers building our cybersecurity products: set technical direction for agent-driven products across application security, offensive testing, cloud security, and detection and response, and own delivery to design partners and enterprise customers. - Keep the internal security program and the product tightly linked, so what the team runs on Perplexity every day becomes what we ship, and customer feedback improves how we defend ourselves. - Set the roadmap for Security Engineering, balancing incident load, risk reduction, and long-term platform investments, and make clear prioritization calls. - Own security incident response operations: on-call health, escalation, cross-team coordination during incidents, and postmortems that lead to real fixes. - Drive an AI-first security program. Push the team to automate investigation, response, and remediation with agents, and hold that automation to a high bar for accuracy and safety. - Partner with engineering and infrastructure leaders to get security work into their roadmaps, from threat models and design reviews to least-privilege access and secure-by-default libraries. - Represent Security Engineering in enterprise customer security reviews, external researcher and bug bounty engagements, and audits. - Build the team's operating rhythm: clear ownership, metrics that matter (time to detect, time to contain, open risk), and written standards others can follow. - Stay hands-on: review designs and code, run investigations when needed, and keep a working understanding of the systems the team defends. QUALIFICATIONS - 8+ years of engineering experience in security, with at least 3 years managing security or infrastructure engineering teams. - Deep hands-on background in at least two of: detection and response, cloud security (AWS preferred), application or product security, offensive security, or identity and access management. - Experience leading incident response for serious security incidents, including technical investigation, containment, and communication with executives and customers. - Strong management practice: clear feedback, effective 1:1s, career development, and a track record of hiring and retaining strong senior engineers. - Comfortable with modern infrastructure (Kubernetes, cloud-native services, CI/CD) and able to engage credibly with engineers on design and code. - Ability to make good tradeoffs under pressure and explain risk clearly to technical and non-technical audiences. - Experience shipping software products to external customers, ideally security products, including working with design partners and turning customer feedback into a roadmap. - Experience building security programs at a fast-growing company, where you built more than you bought. - Bonus: experience securing AI/ML systems, LLM applications, or autonomous agents, or using AI to scale security operations. - Bonus: experience supporting enterprise compliance programs (SOC 2, ISO 27001, FedRAMP) from the engineering side.

Location: San Francisco; London; Remote; Belgrade; New York City Workplace: Hybrid ABOUT THE ROLE Perplexity's security team protects products used by millions of people and thousands of enterprises, including AI agents that browse the web, run code, and act in customer systems. The team is small, senior, and builds most of what it uses: our own detections, agents that triage and investigate alerts around the clock, continuous offensive testing, and secure-by-default platforms for the rest of engineering. We're also turning what we've built into cybersecurity products for customers, so the same team that defends Perplexity builds what we ship. We're looking for an Engineering Manager to lead and grow Security Engineering, including the engineers building our cybersecurity products. You'll own the team's execution and people, set the technical direction for how we defend our infrastructure, products, and corporate environment, and lead the product engineering work that brings those systems to customers. You'll stay close enough to the work to run an incident or review a design yourself. You'll report to Perplexity's head of security and work with engineering, infrastructure, IT, product, legal, and our co-founders. RESPONSIBILITIES - Lead, hire, and grow a team of security engineers across detection and response, cloud and infrastructure security, application and product security, offensive security, and identity and corporate security. - Lead the engineers building our cybersecurity products: set technical direction for agent-driven products across application security, offensive testing, cloud security, and detection and response, and own delivery to design partners and enterprise customers. - Keep the internal security program and the product tightly linked, so what the team runs on Perplexity every day becomes what we ship, and customer feedback improves how we defend ourselves. - Set the roadmap for Security Engineering, balancing incident load, risk reduction, and long-term platform investments, and make clear prioritization calls. - Own security incident response operations: on-call health, escalation, cross-team coordination during incidents, and postmortems that lead to real fixes. - Drive an AI-first security program. Push the team to automate investigation, response, and remediation with agents, and hold that automation to a high bar for accuracy and safety. - Partner with engineering and infrastructure leaders to get security work into their roadmaps, from threat models and design reviews to least-privilege access and secure-by-default libraries. - Represent Security Engineering in enterprise customer security reviews, external researcher and bug bounty engagements, and audits. - Build the team's operating rhythm: clear ownership, metrics that matter (time to detect, time to contain, open risk), and written standards others can follow. - Stay hands-on: review designs and code, run investigations when needed, and keep a working understanding of the systems the team defends. QUALIFICATIONS - 8+ years of engineering experience in security, with at least 3 years managing security or infrastructure engineering teams. - Deep hands-on background in at least two of: detection and response, cloud security (AWS preferred), application or product security, offensive security, or identity and access management. - Experience leading incident response for serious security incidents, including technical investigation, containment, and communication with executives and customers. - Strong management practice: clear feedback, effective 1:1s, career development, and a track record of hiring and retaining strong senior engineers. - Comfortable with modern infrastructure (Kubernetes, cloud-native services, CI/CD) and able to engage credibly with engineers on design and code. - Ability to make good tradeoffs under pressure and explain risk clearly to technical and non-technical audiences. - Experience shipping software products to external customers, ideally security products, including working with design partners and turning customer feedback into a roadmap. - Experience building security programs at a fast-growing company, where you built more than you bought. - Bonus: experience securing AI/ML systems, LLM applications, or autonomous agents, or using AI to scale security operations. - Bonus: experience supporting enterprise compliance programs (SOC 2, ISO 27001, FedRAMP) from the engineering side.

Location: San Francisco, CA, USA About the Role We are hiring for a Sr. Product Marketing Manager for Chime’s Lending product ecosystem. In this role, you’ll own how we bring to market and position Chime’s growing personal loan product to deliver clear, compelling value for our members. This is an individual contributor role reporting to the Head of Product Marketing, Lending. You’ll partner closely with Product, Risk, Legal, and Growth to shape product narrative, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations. In this role, you can expect to Own and execute go-to-market strategy for Chime’s personal loan product, from launch through iteration and scale. Establish best practices and frameworks for repeatable, high-quality product launches Develop clear, differentiated positioning and messaging that drives customer understanding and adoption Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis Own business outcomes: Improve product adoption, engagement, and retention through data-informed marketing strategies Partner with Growth and Lifecycle teams to ensure effective multichannel execution and performance optimization To thrive in this role, you have 6–10+ years of experience in product marketing with at least 3+ years of consumer lending or regulated financial services experience, including exposure to credit risk, underwriting and loan servicing A track record of owning end-to-end go-to-market strategy - segmentation, funnel optimization and measurable business outcomes in a performance-driven environment Strong grounding in product marketing fundamentals: audience insights, competitive intelligence, targeting, positioning, value propositions, messaging, acquisition / engagement plan development Experience partnering cross-functionally with Product, Growth, Credit Risk, Brand, Analytics, Legal and Compliance A demonstrated ability to lead through influence and drive cross-functional alignment and execution The ability to translate complex product capabilities into clear, compelling customer narratives A strong analytical mindset with experience using data to inform strategy and measure impact #LI-Onsite #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $150,000 — $208,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: Remote (US); Remote - West; San Francisco, California, United States About At-Bay At-Bay is the world’s first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever. At-Bay helps its 35,000+ customers close their security technology and skills gap — all through their cyber insurance policy — making them less likely to be hit with a ransomware attack. As a full-stack insurance company, At-Bay offers multiple lines of specialty insurance, including Cyber, Tech E&O, and Miscellaneous Professional Liability (MPL) policies. Job Summary As an Underwriting Leader at At-Bay, you will be a pivotal player in our mission to transform the landscape in specialty lines insurance. In this role, you’ll own and be responsible for regional production and profitability goals for your team via our wholesale channel, managing a team of underwriters ensuring they meet their performance metrics. In addition, you must identify, establish and cultivate strong relationships with national brokerages, ensuring the effective distribution of our specialized insurance products in these higher revenue areas. This role reports to the Head of Middle Market and will regularly collaborate cross functionally with core internal stakeholders in our Underwriting, Insurance Operations, Insurance Product, Distribution, and Partnerships on strategic initiatives.  You will drive growth, foster collaboration, and enhance our brand presence in the market. Key responsibilities : Responsible for owning the strategy for profitable growth with new business and renewal business in your region for wholesale to achieve profitable premium and rate goals. You’ll partner with our Tech/Cyber product leader, President, Business Development and Retail teams to execute the annual regional business plan and successfully deliver results consistent with our portfolio strategy. Responsible for delivering excellence in underwriting – at both an individual and regional leadership perspective. Lead and execute the regional and local adaptation of national underwriting, product segment, broker engagement strategies. Manage, coach, and create a talent pipeline for underwriters within the region. Develop and strengthen institutional relationships with key regional broker partners to achieve revenue objectives and unlock significant growth opportunities in collaboration with regional Business Development leads. Systematically gather and share market intelligence and pipeline insights to provide strategic analysis and identify priority targets for go-to-market engagement in collaboration with regional Business Development lead. Regularly institutionalize market intelligence and pipeline opportunities to proactively identify key targets for further GTM engagement in collaboration with regional Business Development lead and regional security sales team Manage and evaluate various KPIs to assess individual and team performance across regional, broker management, and underwriting performance. Promote the company's unique InsurSec expertise by participating in industry conferences and events while regularly conducting and taking leadership roles in client and broker meetings to educate on evolving cyber risk. Serve as a liaison to technology, security, marketing, and data teams to enhance the underwriting process and go-to-market strategy Embody and promote At-Bay company values as a leader within your region. Qualifications: Bachelor's degree in Business, Finance, Marketing, or a related field 8-10 years of experience in Cyber and Tech E&O Underwriting including product development or portfolio management. Previous management experience preferred. The ideal candidate should have a minimum of 3 years of prior management experience. Previous experience in and qualified in handling large and complex risk segments. A proven track record of successfully building and nurturing broker partnerships on a national and local level. Comprehensive knowledge of commercial lines insurance products and risk management. Willingness and ability to travel regionally as required, up to 50%. Work Arrangement: Remote or Hybrid

Location: New York, United States; Washington DC Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Team OKX’s Global Legal team provides strategic legal, regulatory, and policy guidance to OKX and its affiliated entities across jurisdictions and business lines. The team partners closely with stakeholders across Compliance, Product, Communications, Operations, and the broader business to support responsible growth in a rapidly evolving global regulatory environment. We are a collaborative, high-performing, and fast-paced team that values practical judgment, intellectual curiosity, and clear communication. Our global team of more than 60 lawyers works across multiple regions, with the Chief Legal Officer based in the United States. About the Role We are seeking a Government Relations & Public Policy Manager to support OKX’s engagement with U.S. policymakers, regulators, industry stakeholders, and external advocacy partners. This is a high-visibility, execution-oriented role at the intersection of policy, regulation, licensing, and business strategy. Reporting to a senior member of the Legal Department and working closely with external advisors including lobbying, policy, and legal partners, you will help advance OKX’s U.S. policy and regulatory priorities across federal and, where relevant, state-level issues affecting crypto and digital assets. You will translate regulatory developments into practical insights, coordinate external engagement, and work cross-functionally to ensure policy considerations are reflected in business decisions. This role is well suited to a thoughtful, highly organized policy professional who is ready to build depth in digital-assets regulation and take increasing ownership of key workstreams. What You’ll Be Doing Support the development and execution of OKX’s U.S. government relations and public-policy strategy. Monitor and analyze federal and state legislative, regulatory, and political developments relevant to crypto, financial services, market structure, consumer protection, AML, sanctions, and technology. Distill complex policy and regulatory developments into clear, actionable briefings for Legal, Compliance, Product, Communications, and business teams. Assist in creating materials for licensing, regulatory, and government meetings, including briefing books, presentations, talking points, background research, stakeholder profiles, and follow-up summaries. Help prepare regulatory submissions, consultation responses, policy memos, comment letters, and other external-facing materials. Partner closely with external lobbying firms to coordinate advocacy priorities, meeting preparation, intelligence gathering, and follow-up across federal and state policy workstreams. Help plan and execute Hill Days, including stakeholder outreach, meeting scheduling, briefing materials, participant preparation, and post-meeting tracking. Manage day-to-day engagement with relevant trade associations, coalitions, and industry working groups; identify opportunities to advance OKX’s policy priorities. Represent or support OKX at policy conferences, regulatory roundtables, industry events, and other external forums. Support the company’s PAC advisory activities, including policy research, stakeholder mapping, meeting preparation, and administration in partnership with the Global CLO, Legal team, and external advisors. Build and maintain productive working relationships with policymakers, regulators, congressional staff, industry groups, and other external stakeholders. Support meetings involving senior company leaders and external stakeholders, including preparation, attendance where appropriate, follow-up, and tracking of commitments. Maintain organized records of external engagements, policy developments, advocacy priorities, and key commitments. What We Look For In You 6+ years of relevant experience in government relations, public policy, regulatory affairs, law, financial services, or a related field. Familiarity with U.S. financial-services regulation and the policy issues shaping crypto and digital assets. Experience working with government, a regulator, Congress, a trade association, policy consultancy, law firm, lobbying firm, or a regulated financial-services or technology company. Strong research, analytical, writing, and presentation skills; able to make complex issues accessible to non-specialist audiences. Experience producing polished meeting materials, stakeholder briefings, policy memos, and presentations under tight deadlines. Excellent project-management skills, with the ability to manage multiple priorities and maintain close attention to detail. Sound judgment, discretion, and a collaborative approach to working across functions. Comfort operating in a fast-moving environment where policy and business priorities can evolve quickly. A genuine interest in the future of digital assets, financial innovation, and responsible regulation. Nice to Haves Experience with congressional offices, federal financial regulators, state financial-services policy, or licensing processes. Existing working relationships with relevant U.S. policy, regulatory, or industry stakeholders. Experience drafting comment letters, consultation responses, or other policy advocacy materials. Experience coordinating Hill Days, policy events, trade-association participation, or external lobbying partners. Knowledge of crypto market structure, stablecoins, payments, custody, or AML/sanctions policy. Why Join Us? Help shape the policy and regulatory environment for digital assets in the United States. Work closely with the Global CLO, senior leaders, external advisors, and experienced policy, legal, compliance, and business partners. Build meaningful exposure to licensing, regulatory, and government-affairs work at a global digital-assets company. Competitive compensation, including equity/token participation, and a flexible global working environment Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position in New York is $171,733 to $257,599 The salary range for this position in Washington D.C. is $137,386 to $206,080 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic funds delivery partners to help customers adopt Claude, through assessments, workshops, proofs of concept, and full delivery engagements. Our partner request process is the front door for all of it: an account executive (AE) requests partner support, and the request is checked against program rules and matched to a partner. Commercial is the program's highest-volume segment, and the one where a quick introduction and the right match matter most. Automation now drafts the first match and the introduction, and a vendor delivery team handles day-to-day follow-up and tracker updates. What's left is the work that needs a person sellers trust. You'll be the one Activations contact for US Commercial sellers once a request is in, from submission to a partner on a signed statement of work (SOW). Partner Sales Managers (PSMs) attach the partner and own the opportunity, and at their volume they move on to the next deal. You'll own the follow-through: matching and re-matching, getting AE and customer introductions to happen, handling exception requests, and working the special cases that don't fit the standard path. Decision rights are clear: the program lead sets program rules, targets, and exception policy; you apply them on Commercial requests, decide what the rules already cover, and bring the rest with a recommendation. We're looking for a partner seller or channel operator whom sellers and partners trust, who is comfortable owning a high-volume book, and who keeps following up until each request is closed. Success in this role comes down to three things: how quickly Commercial requests move from AE introduction to customer introduction and on to a signed SOW, whether sellers know exactly who to go to and get a straight answer, and whether exceptions are handled the same way every time. Key responsibilities Serve as the single point of contact for the AE, the PSM, and the partner on every US Commercial request, from submission to confirmed SOW, so sellers deal with one person instead of several Answer "Where is my request?" with the current status, the blocker, and the next step with a date, and keep each request's record accurate enough that the answer is already written down Join the PSM pipeline and activation calls every week so requests don't slip between PSMs, and leave each call with an owner and a date on every open Commercial request discussed Own the request and its follow-through within clear boundaries: the PSM owns the opportunity, partner attach, and getting the SOW signed; the partner manager owns the partner relationship; and you hand over cleanly to Partner Success once the SOW is confirmed Confirm the first match that automation drafts from the partner bench, change it when it's wrong for the customer, and own the matching decision on Commercial requests; check that a partner has capacity before introductions go out, and spread work so no partner holds more open introductions than it can take Re-match quickly when a partner declines, stalls, or is turned down by the AE, record the reason, and make sure the request has an owner in between Review where Commercial matches are declined or lost, and turn repeat causes into changes to the matching rules Follow up on automatically drafted introductions that an AE hasn't approved, and resolve what the escalation rules send to you; step in when a partner's booking of the customer introduction stalls, and work with the AE or their manager to unblock it Run the regular review of aged Commercial requests, making sure each one has a recorded decision (introduction made, customer not ready, re-match, or close out) and a follow-up date Track every Commercial request from partner named to confirmed SOW, publish the baseline for that stage, and remove the blockers that sit with Anthropic Be the first stop for Commercial exception requests, including special order-form terms: resolve what the rules already cover, bring the rest to the program lead with the history, the blocker, and a recommended action, and log every exception consistently so approvals follow the agreed routing and can be audited later Work through cases the standard path doesn't fit, such as small and medium business (SMB), insurance, and other segment-specific use cases, and write down how each type is handled so the next one is faster Run tests of new funding programs, which start in Commercial, with sellers and partners, and report back what worked, what confused people, and what should change before a wider launch Teach Commercial AEs and their managers how to request a partner, how one-click introductions work, and what the response rules are, so requests arrive complete the first time; make sure PSMs and partner managers know the stage targets, who to contact once a request is in, and how escalations work Work with the activation systems and operations lead to turn repeat exceptions and repeat questions into rule changes or automation, so fewer requests need a person each quarter Use Claude to prepare for pipeline calls, draft follow-ups, and summarize the state of your book, and propose the next manual step worth automating Work US hours with a regular overlap window with the London-based program lead, and hand off cleanly so Commercial sellers have coverage across time zones Minimum qualifications Experience in partner sales, channel, or partner operations in B2B technology Experience working with services partners or systems integrators: matching them to customer work, judging fit and capacity, and holding them to commitments Experience working alongside AEs and sales managers on live deals, and able to get a response from a busy AE while keeping the relationship strong Sound judgment on exceptions: knows the difference between a case the rules already cover and one that needs a decision, and makes a clear recommendation on the second kind Persistent, courteous follow-through with internal and external stakeholders, and doesn't let items slip past their deadline Clear, concise writing: short messages people act on, and escalations that give the facts, the ask, and a recommendation Comfortable with ambiguity and rules that change often: asks good questions, writes the answer down, and applies it consistently Works comfortably with records and reports in Salesforce Uses Claude or similar AI tools in day-to-day work Preferred qualifications Experience as a Partner Sales Manager or in a closely related role Experience using Claude specifically in day-to-day work Experience with partner funding, market development funds (MDF), or co-sell programs Experience with order forms and SOW workflows Experience selling into SMB or insurance The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $170,000 — $215,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco; Austin; New York City Workplace: Hybrid In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both. We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue. You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it. Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small. - Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs. - Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce. - Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results. - Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools. - Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays. - Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly. - Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers. - Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains. - Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce. - Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown. - Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build. - Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows. WHAT SUCCESS LOOKS LIKE In your first 30 days: - Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps. - Write the requirements for the marketing automation platform and start the evaluation. - Agree with Growth on who owns which messages, audiences and sending domains. In your first 60 days: - Select the platform and start implementation with a clear rollout plan. - Publish agreed lifecycle stage definitions and handoff SLAs. - Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report. In your first 120 days: - Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running. - Have scoring and routing meet the agreed speed-to-lead SLA. - Deliver a first attribution model that Marketing, Sales and Finance all use. In your first 6 months: - Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for. - Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion. - Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning. QUALIFICATIONS - 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people. - Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team. - You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync. - Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself. - You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed. - You've built attribution and pipeline reporting that Sales and Finance used to make decisions. - Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result. - Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems. - Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene). - Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements. - Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists. NICE TO HAVE - Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts. - Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay. - Experience deploying AI-native marketing tools or agents in production. - Experience running event and webinar operations, including lead capture and follow-up. - Experience building a marketing operations team from the first hire.

Location: San Francisco; Austin; New York City Workplace: Hybrid In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people and teams adopt Perplexity and Computer on their own, and our enterprise marketing programs bring in thousands more leads. We've grown this far without a marketing automation platform or a dedicated Marketing Operations team. We're ready to build both. We're hiring our first Head of Marketing Operations. You'll choose and implement our first marketing automation platform. You'll own how every marketing and product lead is enriched, scored and routed. And you'll build the campaign operations, attribution and reporting that connect our B2B and enterprise marketing to pipeline and revenue. You'll report to the Head of Revenue Operations and build a team. Your first direct report is a GTM Engineer, who builds our enrichment, scoring and routing systems in code. You set the definitions, strategy and priorities for that work, and the GTM Engineer is your force multiplier for delivering it. Tech stack: Salesforce | Snowflake | dbt | Clay | Marketing automation (you'll choose it) | Reverse ETL (Hightouch or similar) | Routing and scheduling (Default, Chili Piper or similar) | Computer WHY PERPLEXITY IS DIFFERENT - Craftsmanship. We build high quality, tasteful products targeting both the AI native and AI curious. - Ownership. You identify the problem, design the solution and ship it. - Entrepreneurship. We think like founders, act with urgency, and hustle to deliver for each other and our users. - Scholarship. Work among highly talented peers, pursuing knowledge and truth, upleveling ourselves, our teams, and our products. - Partnership. We amplify each others' strengths, break down silos, and give selflessly to help our colleagues deliver excellence. WHAT YOU'LL DO - Build and lead the Marketing Operations team. Manage the GTM Engineer from day one, set the team's roadmap, and hire the next roles as the function grows. Stay hands-on while the team is small. - Select and implement our marketing automation platform. Run the evaluation across established and AI-native platforms, covering requirements, integrations, security, scale and total cost. Then lead the rollout: the data model, the Salesforce sync, lifecycle stages, program templates, permissions and the migration of our existing B2B email programs. - Own the lead lifecycle. Define lifecycle stages, qualification criteria, handoff SLAs and recycle rules with Marketing and Sales leadership. Make sure they are enforced the same way in the marketing automation platform and in Salesforce. - Own enrichment, scoring and routing. You are accountable for every lead being complete, accurately scored on fit, intent and product usage, and sent to nurture or to a BDR, AE or Account Manager within SLA. The GTM Engineer builds and runs these systems. You direct the work, supply marketing engagement signals to the scoring model, and answer to Sales and Marketing for the results. - Own or co-own the prospecting tools our BDRs use. Lead the implementation and evolution of these tools, which will be a combination of internally built applications and vendor solutions. Work with BDR leadership to set requirements, decide what to build and what to buy, drive adoption, and measure the impact on meetings and pipeline. The GTM Engineer delivers the internal builds and the integrations with vendor tools. - Stand up account-based marketing and sales as a motion. Work with Sales and Marketing leadership to select and tier target accounts by fit, intent and product usage, and set the level of investment for each tier, from one-to-one plans for strategic accounts to scaled programs for the broader list. Map the buying group at each account and roll individual engagement up to an account-level score that tells BDRs and AEs when to act. Design the coordinated plays that Marketing, BDRs and AEs run together across email, ads, events and outbound, with clear triggers, owners and follow-up SLAs. Measure the program by account: buying-group coverage, engagement, meetings, pipeline and win rate against comparable non-target accounts. The GTM Engineer builds the account scoring, signals and orchestration behind these plays. - Run nurture and campaign operations for B2B and enterprise marketing. Build the nurture tracks that leads enter when they aren't ready for sales, including entry and exit rules. Set up a repeatable way to build, test and launch email, webinar, event, paid and account-based programs. Keep a clean Salesforce campaign structure so every program rolls up correctly. - Own attribution and marketing reporting. Build the tracking and lead source model, define how we measure pipeline that marketing sourced and influenced, and own the dashboards and weekly funnel review that leadership uses. Marketing and Revenue Operations should report the same numbers. - Protect data quality, consent and deliverability. Own consent, preferences and suppression for B2B and enterprise marketing email under GDPR, CCPA and CAN-SPAM. Own sending-domain health and inbox placement for that email. The Growth team owns product and consumer lifecycle messaging, so agree shared rules with them on contact frequency, suppression and sending domains. - Partner with Growth on web conversion. Growth owns the website, sign-up flows and in-product surfaces. You own what happens to a B2B lead after capture: form field standards, tracking parameters, consent capture, and a clean handoff into the marketing automation platform and Salesforce. - Own the marketing technology stack and its budget. Evaluate vendors, manage renewals, add what the team needs and retire what it has outgrown. - Set the operating rhythm. Run intake and prioritization for marketing operations requests, document every system, and train marketers and sellers on how to use what you build. - Use AI to do more with a small team. Use Computer and other AI tools to automate campaign builds, data cleanup, reporting and lifecycle workflows. WHAT SUCCESS LOOKS LIKE In your first 30 days: - Audit how leads are captured, enriched, scored, routed and emailed today, and document the gaps. - Write the requirements for the marketing automation platform and start the evaluation. - Agree with Growth on who owns which messages, audiences and sending domains. In your first 60 days: - Select the platform and start implementation with a clear rollout plan. - Publish agreed lifecycle stage definitions and handoff SLAs. - Set the GTM Engineer's priorities for enrichment, scoring and routing, and publish a baseline funnel report. In your first 120 days: - Take the platform live with a reliable Salesforce sync, consent and preference management, and the first nurture programs running. - Have scoring and routing meet the agreed speed-to-lead SLA. - Deliver a first attribution model that Marketing, Sales and Finance all use. In your first 6 months: - Build the team beyond the GTM Engineer, based on a hiring plan you've made the case for. - Show a measurable lift in lead-to-meeting and meeting-to-opportunity conversion. - Report marketing-sourced and marketing-influenced pipeline as one trusted number in company planning. QUALIFICATIONS - 8+ years in marketing operations or revenue operations at a B2B SaaS company, including 2+ years managing people. - Experience at a company with a large consumer user base alongside an enterprise business, coordinating with a product lifecycle or growth team. - You've led the selection and implementation of a marketing automation platform from scratch, or a full migration, including the Salesforce sync. - Deep, hands-on expertise in at least one major platform, such as HubSpot or Marketo. You can still build in it yourself. - You've designed, shipped and measured a lead scoring and routing model, with a lifecycle and SLAs that Sales followed. - You've built attribution and pipeline reporting that Sales and Finance used to make decisions. - Experience directing technical builders, such as GTM engineers, systems engineers or analysts. You can scope technical work, set priorities and judge the result. - Working knowledge of the Salesforce data model (leads, contacts, accounts, opportunities, campaigns) and enough SQL to trace a record across systems. - Working knowledge of consent and privacy rules (GDPR, CCPA, CAN-SPAM) and email deliverability (SPF, DKIM, DMARC, list hygiene). - Clear communicator. You explain systems and data to executives without jargon, and turn business requests into requirements. - Builder mindset. You're comfortable being the first hire in a function and creating structure where none exists. NICE TO HAVE - Experience in a hybrid product-led and sales-led motion, including product-qualified leads and mapping users to accounts. - Experience with a warehouse-first stack: Snowflake, dbt, reverse ETL and Clay. - Experience deploying AI-native marketing tools or agents in production. - Experience running event and webinar operations, including lead capture and follow-up. - Experience building a marketing operations team from the first hire.

Location: New York, NY WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU As an Outbound Business Representative, you'll be responsible for reaching out to potential customers and nurturing relationships with both new clients and our existing customer base. You will collaborate closely with our Mid-Market, Enterprise Account Executive Team, and Marketing Teams to generate qualified sales leads, schedule meetings, and create new business opportunities. We are looking for individuals who are motivated by sales targets and can take initiative in their work. We welcome applicants from diverse backgrounds and provide comprehensive training, tools, mentorship/leadership support to help advance your career at Box. WHAT YOU'LL DO Generate sales-ready meetings and opportunities for Mid-Market or Enterprise Account Executives using Box's qualification criteria Initiate exploratory conversations with key decision-makers at targeted accounts Create strategic target account lists within a defined territory based on research Connect with potential clients through initial outreach via phone and email, actively seeking to understand their requirements Utilize Salesforce according to Box's standards for lead management metrics tracking Collaborate cross-functionally with various teams at Box WHO YOU ARE We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box. No prior experience is required, but you must have the ambition and desire to grow and advance in a sales career Highly motivated, driven and self-starting individual with a positive attitude Ability to work in an exciting, dynamic team environment Excellent time management and interpersonal skills Preferred Experience: 1+ year of experience in Sales or Business Development Customer-facing experience and strong problem-solving skills Track record of success in a performance and metrics-driven role Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . New York City Pay Range $65,000 — $101,500 USD

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. THE ROLE We're hiring a Product Compliance Manager to make sure every product Rain ships is compliant by design. You'll sit between Product, Engineering, Legal and Compliance, turning regulations and card network rules into clear product requirements before code is written, not after launch. Rain moves fast: partners go live in weeks, and new products like embedded wallets, credit and prepaid programs, and agent-issued virtual cards keep coming. You'll own the compliance review that lets that speed hold up with regulators, the networks, our bank partners and auditors. WHAT YOU'LL DO - Own product compliance reviews. Assess new products, features and partner programs end to end, from PRD to launch, and sign off on the compliance requirements each one needs. - Translate rules into requirements. Turn regulations and network rules into concrete specs, controls and acceptance criteria that Product and Engineering can build against. - Keep card programs network-compliant. Own adherence to Visa and Mastercard operating rules as a Principal Member, including program approvals, network registrations and periodic attestations. - Cover consumer protection. Apply Reg E, Reg Z, TILA, UDAAP, ECOA and state requirements to cardholder agreements, disclosures, fees, rewards and dispute flows. - Review partner programs. Assess partner use cases, marketing materials, cardholder terms and onboarding flows before launch, and monitor them after. - Partner with Financial Crimes. Make sure KYC/KYB, sanctions screening and transaction monitoring requirements are built into products such as wallets, payouts, onramps and offramps. - Track the landscape. Follow stablecoin, payments and money transmission developments in the US and abroad, including federal stablecoin rules and MiCA, and flag what changes our roadmap. - Build the program. Maintain product compliance policies, the review process, a product risk inventory and the evidence trail that bank partners, networks, regulators and auditors ask for. WHAT WE'RE LOOKING FOR - 5+ years in product compliance, regulatory compliance or a similar role at a fintech, card issuer, program manager, sponsor bank or payments company. - Hands-on knowledge of card issuing: Visa and/or Mastercard operating rules, prepaid and credit programs, and the issuer–processor–program manager model. - Working knowledge of US consumer financial regulation, including Reg E, Reg Z, UDAAP and state money transmission rules. - A track record of reviewing products before launch and writing requirements that engineers actually build from. - Sound judgment on risk: you know when to say "yes, if" and when to say no, and you can explain both. - Clear writing for very different readers, from an engineer's ticket to a bank partner's due diligence questionnaire. NICE TO HAVE, BUT NOT MANDATORY - Experience with stablecoins, digital assets or crypto-linked card programs. - Exposure to international regimes such as MiCA, UK FCA rules or APAC payments licensing. - Background at a Principal Member issuer or sponsor bank, including network audits or bank partner exams. - Familiarity with BSA/AML, OFAC and FinCEN requirements. - A JD or a certification such as CAMS or CRCM. - Comfort reading API docs and working inside tools like Linear, Jira or Notion. THINGS THAT ENABLE A FULFILLING, HEALTHY, AND HAPPY EXPERIENCE AT RAIN: - Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take at least 10 days off. - Flexible working ☕ We support a flexible workplace. If you feel comfortable at home, please work from home. If you’d like to work with others in an office, feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will receive a stipend to create a comfortable home environment. - Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental, and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan. - Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match. - Equity plan 📦 We offer every Rainmaker an equity option plan so we can all benefit from our success. - Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to use for testing. - Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! - Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company off-sites both domestically and internationally.

Location: United States (Remote) Workplace: Remote Role Summary Temporal is a paradigm shift in modern application development, and one of the fastest developer movements in recent memory. Following our $550M Series E at a $12.55B valuation, we’re continuing to power the future of durable applications, and we have quickly become the orchestrator of choice for production agentic workloads. As a Regional SI Partnerships lead, you’ll own and grow a focused portfolio of regional SIs and boutique partners. You’ll activate existing partners, selectively recruit new ones, and build repeatable partnerships that source new Temporal Cloud customers and expand Temporal into new workloads within existing accounts. This is a builder role for someone who combines SI partnership experience with strong enterprise sales instincts. You’ll work with partner leaders, practitioners, and account teams to turn technical influence and customer relationships into measurable pipeline, successful delivery, and increased consumption. Partnerships is a key differentiator and core priority for Temporal, and this role offers the unique opportunity to build and own a key bet for the company, working closely with leadership and cross-functional teams to drive the success of our ecosystem. WHAT YOU’LL DO - Own and grow a focused portfolio of regional SIs and boutique partners, with joint plans that define target accounts, priority use cases, enablement needs, pipeline goals, and clear measures of success - Increase partner-sourced and partner-influenced pipeline by mapping partner relationships to Temporal’s strategic accounts, shaping joint opportunities, and driving co-sell execution from account planning through close - Enable and activate partner practitioners so they can identify, position, build, and deliver Temporal solutions with confidence - Develop repeatable GTM and solution plays around the industries, use cases, and technical capabilities where each partner has meaningful customer influence - Identify, recruit, and onboard new partners based on their ability to create strategic revenue, complement the existing ecosystem, and deliver strong customer outcomes - Establish a consistent operating cadence across pipeline inspection, joint account planning, enablement, opportunity execution, project delivery, and business reviews - Serve as the internal voice of your partners and work across Sales, Technical Services, Product, Marketing, and Customer Success to remove barriers and keep opportunities and customer projects moving WHAT YOU’LL BRING - 7+ years in partnerships, alliances, partner GTM, sales, and/or business development, including direct ownership of system integrator relationships - A track record of building repeatable partnerships that source revenue, with clear examples of partner-sourced pipeline, closed business, and expansion into new customer workloads - Experience managing the full partner lifecycle, including recruitment, onboarding, enablement, activation, joint selling, and ongoing performance management - Strong enterprise-selling instincts: you can identify opportunity, shape deals, mobilize account teams, inspect pipeline, and work with sales leadership to move complex opportunities forward - Ability to build trust with partner executives, sellers, technical practitioners, and delivery teams across both specialist boutiques and scaled regional firms - A self-directed, highly accountable working style, strong attention to detail, and the judgment to focus on the partners and activities most likely to produce revenue and customer outcomes - Based in an Americas time zone, with the ability to travel for partner, customer, and team meetings Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: Remote: United States Workplace: Remote At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users. Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development. We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. APPLYING TO RENDER We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed. Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time. ABOUT THE ROLE Render's mission is simple: eliminate the tedious work of building software by providing a cloud platform that just works. We're evolving from the go-to platform for solo developers into the backbone for fast-scaling teams. Our brand has to evolve with us. Developers already love Render for how it feels to use; now the brand needs to carry that same clarity and confidence everywhere else: on our site, in our campaigns, on a conference floor, and in every launch we put into the world. As Staff Brand Designer, you'll set the creative direction for how Render looks, sounds, and shows up. You'll take ideas from a blank page to a shipped campaign, build the visual system that holds it all together, and raise the craft bar for everyone who touches the brand. This is a senior IC role with real scope: you'll own work end to end, shape brand strategy alongside marketing leadership, and lead by example through the quality of what you make. What makes this work hard and interesting: developers are a famously skeptical audience. They can spot marketing gloss from a mile away, and they reward brands that are honest, specific, and a little bit delightful. Great brand work here has to earn attention from people who don't want to be sold to. That means ideas with real substance, design with genuine craft, and a voice that respects how engineers think. You'll join a design team that takes its craft seriously, with weekly critiques and deep collaboration with marketing, product, and engineering. You'll thrive here if you love building ideas from scratch, can move between big concepts and pixel-level detail in the same day, and want your work to define how a generation of developers sees Render. WHAT YOU'LL DO - Set the creative direction for Render's brand. Define and evolve how Render looks and feels across every touchpoint: website, launches, social, ads, swag, events, and beyond. You'll hold the vision and make sure every expression of the brand feels like it came from the same confident, thoughtful place. - Lead concept development from blank page to big idea. You'll generate, pressure-test, and sell creative concepts that are smart, specific, and unmistakably Render. You know how to explore widely, narrow fast, and articulate why an idea works, not just how it looks. - Own campaigns end to end. From brand moments to product launches to integrated campaigns, you'll shape the creative platform, design the key visuals, and extend them across channels and formats. You'll partner with marketing on goals and messaging, then bring the idea to life with craft and consistency. - Bring the brand to life in physical space. Design event experiences for conferences, meetups, booths, and Render-hosted gatherings, from environmental graphics and signage to merch and print. You'll make Render the booth developers go out of their way to visit. - Push graphic design craft to its highest level. Typography, layout, color, illustration, iconography, and art direction are your core tools. You'll produce work that other designers study, and you'll sweat the details that make it feel inevitable. - Build and steward the brand system. Evolve our visual identity, guidelines, templates, and asset libraries so that the brand scales with the company. You'll make it easy for others to do great on-brand work without you in the room. - Art direct and collaborate with outside partners. When the work calls for it, you'll brief and direct illustrators, photographers, motion studios, and agencies, keeping the output sharp and true to the brand. - Raise the bar across the team. As a Staff designer, you'll lead through your work and your feedback. You'll mentor other designers, contribute a strong point of view in weekly critiques, and help define what great brand work means at Render. - Partner across the company. Brand lives at the intersection of marketing, product, engineering, and leadership. You'll communicate clearly, align stakeholders around creative direction, and make the case for bold, considered work inside business conversations. WHAT WE'RE LOOKING FOR - 10+ years of brand and graphic design experience, including time leading creative direction for a brand, campaign, or major launch. We care more about the impact and quality of your work than your title, but you've operated at a senior level and set the direction others follow. - World-class graphic design craft. You have a deep command of typography, layout, color, and composition, and an eye for detail that borders on obsessive. Your portfolio shows work that other designers admire and that holds up at every scale, from a social tile to a 20-foot banner. - A track record of concept development. You can show the thinking behind the work: how you got from a brief to an idea, the directions you explored, and why the final concept was the right one. You're as strong with ideas as you are with execution. - Campaign experience across channels. You've led integrated campaigns from creative platform to final assets, across digital, social, out-of-home, print, and video. You know how to build an idea that flexes across formats without losing its spine. - Event and physical brand experience. You've designed for real-world spaces, such as conference booths, environmental graphics, signage, print, or merch, and you understand how brand translates when people can walk around it. - Brand systems thinking. You've built or evolved a visual identity and know how to create guidelines, templates, and tools that let a brand scale without getting diluted. - A genuine interest in developer culture. You don't need to write code, but you're curious about how developers think, what they respect, and what makes them roll their eyes. Experience designing for a technical audience is a strong plus. - Strong creative judgment and the ability to prioritize. You know when to go big and when to ship something simple and sharp. You can balance a long-term brand vision with the realities of a fast-moving company. - Clear, persuasive communication. You can present and defend creative work to leadership, give and receive candid feedback, and collaborate generously with marketing, product, and engineering partners. NICE-TO-HAVES - Animation and motion design. You can bring a brand to life in motion, whether that's animated logos, launch videos, social motion, or kinetic type. Experience with tools like After Effects, Cavalry, Rive, or Lottie is a plus. - Interactive design and experiences. You've designed interactive web moments, launch microsites, playful experiments, or installations that invite people to engage rather than just look. - Comfort near code. Familiarity with HTML, CSS, WebGL, creative coding, or prototyping tools that help you build and test interactive ideas yourself. - Experience at a developer tools, infrastructure, or technical company. You've seen what resonates with engineers and what falls flat. - Illustration or 3D skills that expand what the brand can do in-house. - Curiosity about AI-assisted design and how new tools can speed up exploration without lowering the bar. - Writing, talks, or side projects that show your craft and point of view. If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need. BENEFITS - 4 weeks of paid vacation. - 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return. - Long-term disability, life insurance, and 401K plans. - 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well. - Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc. - Monthly cell phone and internet subsidy. - Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders. - Continuous learning benefits & related support. This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization. Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can't wait to hear from you! Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, People Experience, Americas San Mateo, CA | Hybrid - 2 days per week in our San Mateo office Role Summary: Sony Interactive Entertainment (PlayStation) is seeking a strategic, operationally strong, and people-centered Senior Director, People Experience, Americas to lead our regional People Experience (PX) organization, supporting approximately 7,000 employees across engineering, product, studios, and corporate functions. This leader will oversee a broad portfolio of employee-facing HR services, including HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition programs, and HR service transformation. Working closely with HR Business Partners, Centers of Excellence, Legal, HR Technology, and global PX leaders, they will translate people strategy into scalable, well-governed execution and a consistent employee experience. The ideal candidate combines strategic vision with hands-on operational leadership, bringing the ability to lead complex transformation while maintaining service excellence and business continuity. They will build on an established foundation, strengthen operational effectiveness, and guide teams through evolving business needs, technologies, and ways of working. Success requires a collaborative and thoughtful leadership style, sound judgment, commercial awareness, and the ability to influence across a global, highly matrixed organization. This leader will bring curiosity, humility, and a listen-and-learn mindset, balanced with the confidence to challenge constructively, make informed recommendations, and align stakeholders around shared priorities. What You'll Be Doing: Lead the Americas People Experience organization, setting regional strategy, operational priorities, and service standards aligned with global People & Places objectives while building on existing strengths and driving continued transformation. Lead and develop a multidisciplinary organization spanning HR advisory and generalist services, Employee Relations operations, Americas Payroll, HR compliance, recognition, and employee-facing HR services. Partner with HR Business Partners and senior business leaders to translate workforce, talent, organizational design, and change priorities into coordinated implementation plans and effective operational delivery. Oversee employee lifecycle services and complex workforce activities, including organizational changes, acquisitions and integrations, restructures, role eliminations, and workforce transitions, ensuring thoughtful execution and a consistent employee experience. Provide senior governance for Employee Relations operations, including case management, escalation, documentation, risk identification, and partnership with Legal, Compliance, and HR Business Partners. Oversee Americas Payroll and regional HR compliance, ensuring effective operational controls, regulatory alignment, risk management, audit readiness, and service continuity across multiple jurisdictions. Drive modernization and transformation of HR service delivery, leveraging Workday, ServiceNow, analytics, automation, and responsible AI to simplify processes, strengthen self-service capabilities, and improve the employee and manager experience. Establish clear service standards, KPIs, dashboards, and governance practices to measure operational performance, service quality, employee experience, risk, and team capacity, using insights to drive continuous improvement. Lead cross-functional transformation initiatives that simplify fragmented processes, clarify decision rights and accountability, strengthen documentation, and establish scalable, consistent practices across regions. Build strong partnerships with global PX leaders, HR Business Partners, Centers of Excellence, HR Technology, Finance, and Legal to operationalize people programs and align regional delivery with global priorities. Serve as a trusted adviser and escalation point for senior People leadership, navigating complex and sensitive matters, influencing decisions, and balancing employee experience, business needs, and organizational risk. Build and develop a high-performing leadership team, fostering accountability, collaboration, inclusion, succession planning, and the ability to navigate change with confidence and resilience. Manage regional budgets, vendors, workforce plans, and resource allocation to ensure effective, sustainable, and well-controlled service delivery. Represent the Americas in global People Experience forums and initiatives, influencing enterprise standards while ensuring regional requirements, local-market needs, and employee impacts are understood and addressed. What We're Looking For: 15+ years of progressive HR leadership experience, including significant responsibility for People Experience, HR Operations, HR Shared Services, Employee Relations, or HR transformation within a large, complex organization. Proven experience leading leaders and multidisciplinary HR teams, with accountability for operational performance, talent development, organizational effectiveness, and service delivery. Demonstrated success operating at the Senior Director level or equivalent, advising executives and influencing across a global, highly matrixed environment. Deep understanding of HR operating models and the distinct responsibilities of HR Business Partners, People Experience or People Operations, Centers of Excellence, Legal, and HR Technology. Strong systems thinking, with the ability to navigate dependencies across HR services, technology, processes, and stakeholders while balancing enterprise priorities with regional business needs. Broad knowledge of U.S. employment practices, HR compliance, employee lifecycle operations, and complex workforce matters, with the judgment to navigate sensitive employee situations and organizational change. Experience overseeing or governing payroll operations, including controls, compliance, issue management, systems, vendors, and cross-functional dependencies. Proven success leading complex HR transformation and change initiatives, translating strategy into execution across people, processes, technology, communications, and adoption while maintaining operational stability. Experience modernizing HR service delivery through Workday, ServiceNow, or comparable HR technology platforms, analytics, automation, and digital employee experiences. Strong analytical and commercial acumen, with the ability to define meaningful KPIs, evaluate operational performance, identify risks, and translate insights into actionable business decisions. Exceptional communication, relationship-building, and executive influencing skills, with the ability to navigate ambiguity, competing priorities, and differing perspectives. A collaborative, adaptable, and people-centered leadership style, demonstrating curiosity, humility, resilience, sound judgment, and the ability to balance strategic thinking with hands-on execution. Bachelor's degree or equivalent practical experience. Additional Experience That Would Be Valuable: Experience supporting employees across multiple Americas jurisdictions, including Canada and Latin America. Background in gaming, technology, media, entertainment, or similarly complex, fast-paced industries. Experience supporting diverse employee populations across engineering, product, creative, and corporate functions. Experience leading large-scale organizational transformations, mergers, acquisitions, integrations, or workforce restructuring. Experience with global HR service-delivery models, recognition programs, employee experience initiatives, and cross-regional transformation. Familiarity with AI-enabled HR solutions, digital employee experiences, and responsible AI adoption. Advanced HR certification or qualification, such as SPHR, SHRM-SCP, FCIPD, or equivalent. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $273,500 — $410,300 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp's Enterprise Customer Success Managers on the Lifecycle team don't stop at go-live — they make sure customers keep getting more from Ramp as their business grows. Ramp has grown its product suite significantly over the last several years. As we've matured as an organization, our customer relationships have grown more complex too: customers are buying more of the platform at once, running it across more entities and teams, and relying on it for more of how their finance function operates. Hitting an activation milestone doesn't mean the job's finished. Too often, a feature that could solve a real problem goes unused because no one is there to show how it would work in that customer's business. That's where you come in. This is a role for people who understand how finance teams actually run, who think in years rather than quarters, and who already use AI the way surgeons use instruments: not occasionally, not as an experiment, but as the default way they work. You'll own the customer experience after implementation for a book of Ramp's highest-potential enterprise customers, partnering with Account Management on long-term account strategy. You'll also be one of the first Lifecycle CSMs on a newly formed team, helping define how Ramp earns and keeps the trust of its most important customers. WHAT YOU'LL DO - Own the post-implementation experience for a book of enterprise customers, with clear accountability for sustained adoption, customer satisfaction, and renewal readiness - Drive sustained adoption by understanding each customer's goals and guiding them toward the workflows that improve outcomes for their business — including the products and features they've already purchased but haven't fully put to work - Act as each customer's expert in finance workflows: understand how they run their business, advise on decisions as their needs change, and make the value of new Ramp capabilities clear in their context - Build multi-threaded relationships across every account and partner with Account Management on executive relationships, so the account stays steady through change like a new Controller or CFO - Partner with Account Management on QBRs and executive business reviews, quantifying Ramp's impact in the language CFOs and Controllers care about — close cycle improvement, spend visibility, savings, and ROI — not just product usage metrics - Spot opportunities for growth and bring them to Account Management, who owns renewals and expansion; as customers add products, drive ongoing activation so they reach value quickly - Run your book on data: monitor usage, CP, and risk signals, get ahead of challenges and escalations, and see them through to resolution well before renewal is on the calendar - Use AI tools daily to prepare for customer calls, build materials, synthesize data, identify account risk, and operate at a pace traditional methods can't match - Bring customer feedback back into Ramp — surfacing patterns, gaps, and opportunities from your accounts to shape how Ramp evolves - Help build the motion from the ground up: executive sponsor programs, champion groups, churn reviews, and the playbooks every future Lifecycle CSM will run MUST-HAVES - Long-term account ownership — You've owned a book of customers past launch and through renewal, and you have measurable retention, adoption, or satisfaction results to show for it. Finance or fintech context is a plus but not required. - Customer experience mindset — You measure success by how customers feel about working with you, not only by milestones hit. You get ahead of problems before customers raise them and own escalations through resolution. - Executive relationship building — You build multi-threaded relationships across finance, operations, and the C-suite. When your champion leaves, the account doesn't leave with them. - Financial impact communication — You can walk a CFO through the value Ramp has delivered, connect adoption to P&L outcomes, and help make the case for continued investment in financial terms, not product terms. A finance background is not required — fluency is. - AI fluency as a daily habit — You already use AI tools habitually in your work. You use them to prep for calls, synthesize information, build customer-facing materials, and automate repetitive tasks. This is how you work, not something you're exploring. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment. - Data-driven book management — You prioritize your time based on usage, revenue, and risk signals, not on who emailed last. You can spot an at-risk account months before renewal and know what to do about it. - Technical and systems acumen — You're comfortable around major ERP platforms (NetSuite, SAP S/4HANA, Workday, Sage Intacct, or similar) and understand how Ramp fits into a customer's finance stack. You don't need to code, but you can diagnose what's blocking adoption and bring in the right technical partner. - Builder mindset — You're energized by building something that doesn't exist yet. This team is new, and you'll help shape the playbooks, programs, and rituals that define how Lifecycle CSMs work, all while running your own book. You bring structure to ambiguity and iterate quickly when something isn't working. - 7+ years in enterprise customer success, account management, or consulting — You've spent enough time with complex organizations and senior stakeholders that it's second nature. You know how to keep an enterprise customer successful long after the launch. NICE-TO-HAVES - Consumption-based revenue experience — You've worked with a product where value is measured in usage or spend, not seats, and know how to grow adoption after the contract is signed. - Finance domain depth — Exposure to FP&A, accounting software ecosystems (NetSuite, Sage, QuickBooks, Xero), expense management, or CFO-adjacent workflows. Accelerates credibility with Ramp's customer base. - Demonstrated commercial impact — You can point to retention, adoption, or renewal outcomes with specific metrics attached — not described in general terms. - Background at an AI-first or AI transformation company — not just a company that uses AI, but one where rethinking workflows around it was part of the product or culture - High-growth or startup experience (comfort operating in ambiguity and rapid change) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice