Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
We are hiring a Sourcing Manager, Technology Services to join our high-performing procurement team! In this position, you will champion sourcing, contracting, and supplier management for Technology & Digital Services throughout Hasbro, Inc. and its subsidiaries and affiliated entities, including Wizards of the Coast, LLC — handling an expansive, multi-entity portfolio covering SaaS, cloud, infrastructure, hardware, network, data centers, security tools, managed services, and IT professional services.
You will work closely with Technology, Legal, Finance, and business partners across the enterprise to deliver outcomes that optimize speed, risk, and value. We adopt change, think big, and believe procurement is a strategic function — not just a back-office one. In this role, you will handle the entire sourcing process for Technology & Digital Services — from Requests for Quotation (RFQs) and Requests for Proposal (RFPs) through supplier assessment, negotiation, and contract finalization — while owning the full contract lifecycle, including renewal planning, auto-renewal management, risk identification, and compliance monitoring. Partnering with IT Security, Data Privacy, and Enterprise Architecture ensures every vendor meets our compliance and risk standards before contract execution.
On the commercial side, negotiating favorable terms — unit pricing, volume discounts, renewal price caps, payment terms, and Service Level Agreement (SLA) protections — goes hand in hand with capturing and reporting savings, cost avoidance, and working capital benefits through Hasbro's procurement savings framework. Spend data, market benchmarks, and vendor intelligence will inform your sourcing strategy and pricing decisions. Your procurement expertise will be key to delivering strong results across all sourcing activities. You will bring a proven track record of success and the ability to work effectively in a dynamic environment. You will build structured Supplier Relationship Management programs that drive accountability, performance, and continuous improvement, and champion sourcing processes and governance frameworks that scale across our enterprise.
Location and Work Arrangement
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Deliver measurable procurement value through structured sourcing execution, cost optimization, and supplier performance management
Track and report efficiency using measurable savings and cost avoidance metrics to tell the complete value story
Balance speed, quality, and risk to meet business objectives without compromising governance
Build strong connections with cross-functional collaborators across creative, technology, legal, and finance teams
Influence without authority by bringing insight, structure, and solutions to sophisticated business needs
Operate with clarity and accountability in all sourcing and contracting activities, collaborating with suppliers in a mutually beneficial manner
Maintain Hasbro's ethical standards, financial controls, and governance expectations
Employ market data and spend analysis to formulate and carry out sourcing strategies with collaborators
Anticipate risks and opportunities to support balanced business growth
Champion the improvement of procurement approaches
Bring forward fresh insights, tools, and techniques to refine the sourcing and management of Technology & Digital services
Continue building procurement knowledge and apply it to sourcing and supplier management work
Share knowledge, mentor peers, and contribute to building procurement capability across the organization
What You'll Bring
Bachelor's degree or equivalent experience in Business, Supply Chain, Finance, or a related field
At least 5 years of relevant experience, or equivalent demonstrated experience, in procurement or category management concentrating on Technology & Digital Services categories — including software, SaaS, cloud, managed services, or IT professional services
Demonstrated knowledge of Enterprise Architecture, Software Development Processes, and Information Security and Data Privacy considerations in vendor selection and contracting
Proven experience leading sourcing initiatives, supplier negotiations, and varied collaborator engagement across multiple business units or legal entities
Strong analytical, organizational, and problem-solving skills with experience using spend data and market benchmarks to drive sourcing decisions
Ability to handle competing priorities in a collaborative, fast-paced environment
Excellent communication, influencing, and relationship-building skills across technical and non-technical audiences
Travel approximately 10%
What Sets You Apart
Experience with procurement platforms, contract lifecycle management systems, and spend analysis preferred
Familiarity with vendor risk management processes and tools preferred
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$97,700
—
$146,600 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Jakarta
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Ludios
About Ludios
Ludios takes its name from Latin; it means "The Game People". Led by Eyal, one of the co-founders of Tripledot Studios, and some of the most experienced people in mobile games, we are a studio that makes and publishes our own casual, free-to-play mobile games. Our team is based across APAC, with the majority of our development happening in Jakarta and Melbourne. We are data-driven, creative, and genuinely passionate about the industry we work in. Right now, we are working on a number of exciting projects, including one built around a globally recognised IP, alongside several original titles we are equally excited about. If crafting games and reaching millions of players is what gets you out of bed, we would love to hear from you.
Role Overview
As a Sound Designer at Ludios, you'll be responsible for creating, editing, and implementing audio components for our portfolio of games. You will collaborate with our creative teams to craft an immersive audio experience that compliments the game's visuals and gameplay.
Key Responsibilities:
Create original and engaging sound design for games, including gameplay actions, user interface interactions, animations, rewards, transitions, and other in-game moments.
Take ownership of sound design across multiple features and projects, from initial concept through final delivery.
Edit, mix, and master audio to produce polished, balanced results across different devices.
Collaborate closely with game designers, artists, developers, producers, and other members of the audio team.
Communicate effectively with international colleagues, particularly teams based in London, Barcelona, and Australia.
Interpret creative briefs, propose suitable audio direction, and respond constructively to feedback.
Review audio within the game, identify areas for improvement, and iterate until the sound supports the intended player experience.
Organize audio assets and project files clearly, following consistent naming and delivery practices.
Manage priorities and deliver high-quality work within agreed timelines.
Contribute positively to team discussions and support a collaborative working environment.
Requirements
:
Strong sound design, sound editing, and mixing skills.
A good understanding of audio processing, including equalization, compression, dynamics, spatial effects, and level balancing.
Proficiency with at least one professional digital audio workstation.
Music composition and production skills
Ability to create a complete audio experience using sound effects, audio libraries, voice-over, music, recording, layering, and creative processing.
A strong ear for detail, timing, tonal balance, and how sound supports visual feedback and the player experience.
Openness to learning and adopting new audio tools, technologies, and workflows.
Ability to interpret a creative brief and independently develop an appropriate audio direction.
Professional working proficiency in written and spoken English.
Strong communication and collaboration skills, including confidence working with colleagues across different locations and time zones.
Good organizational skills and the ability to manage multiple tasks or projects.
A reliable and constructive approach to teamwork and feedback.
Nice to Have
Previous experience creating audio for games, particularly mobile or casual games.
An understanding of mobile audio limitations, file optimization, loudness, and playback consistency across devices.
Experience with collaborative asset-management workflows.
Working at Tripledot
Hybrid Working
20 days of remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements, and our team spirit.
Breakfast & Lunch:
Relish daily breakfast and lunch provided in the office to keep you fueled and focused.
BPJS HEALTH:
Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health.
BPJS SOCIAL:
Secure your employment rights with BPJS Social.
Festivity Allowance:
Celebrate festive occasions with an additional festive allowance.
Private Health Insurance:
Stay covered with comprehensive health insurance for you and your loved ones.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
English Classes:
Enhance your English skills with our provided English classes
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Staff Engineer at Fanatics Core, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team. Lastly, you are user-obsessed and know how to drive features from the backend all the way to the frontend.
We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a new Sports platform. Fundamentally, we are one team in everything we do from the user experience to coding and architecture. In order to deliver on our Customer Promise, we use best in class technologies; thus allowing platforms to be as up to date as possible so that we can rapidly deliver and innovate in this exciting new market.
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
Responsibilities
Drive the development, testing, documentation, and deployment of high-quality, scalable software into production
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome.
The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward.
You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear.
🔑 You’ll play a key role by...
Investigation and root cause analysis
Thematic scope & root cause assessment:
Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership.
Quantitative data analysis:
Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns.
Qualitative field research & journey auditing:
Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design.
Evidence synthesis & impact documentation:
Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps.
Detailed project and workstream delivery
Workstream planning & direct execution:
Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum.
Cross-functional & partner alignment:
Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments.
Risk governance & record management:
Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking.
Operational readiness & BAU handover:
Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual.
Insights, recommendations and business cases
Insight synthesis & evidence auditability:
Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions.
Business case & operational analysis:
Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals.
Product & Tech process optimisation:
Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery.
Leadership communications & stakeholder papers:
Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making.
Team and portfolio contribution
Portfolio mobility & cross-functional collaboration:
Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve.
Proactive risk & insight generation:
Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions.
Pillar standards & capability development:
Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics.
Global on-site engagement:
Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation.
🤩 We’d love to hear from you if…
Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover.
Clear history of working directly with external partners,
proving you would have the confidence to represent Monzo professionally in day to day delivery conversations.
Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review.
Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions.
Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes.
An investigative mindset and the curiosity to understand how work operates in practice.
Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams.
The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes.
Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions.
The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation.
Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams.
Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible.
Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality.
Experience working in an operational, regulated or customer sensitive environment.
Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change.
A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery.
Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential.
Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£41,300 - £52,250
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Argentina; Uruguay
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Release Engineer to join a Quality Engineering team managing production and internal beta releases for one of the world’s largest social platforms — over 430 million monthly users across iOS and Android. You’ll own release operations end to end, make release readiness decisions, assess risk to production users, and actively drive mitigation strategies in a fast-moving, high-velocity environment.
WHAT YOU’LL DO
- Manage all aspects of the internal beta and production app release process.
- Lead operations for production iOS and Android releases on a rotational basis.
- Communicate all key release milestones, requirements, and changes across the organization.
- Manage cross-functional relationships and ensure healthy communication among Engineering, QA, Design, and Release teams.
- Help build and maintain release and developer productivity dashboards.
- Write operational runbooks and documentation to support the Release team.
- Research new technologies and release management methodologies for internal tooling improvements.
- Continuously assess risk factors to production users and actively drive mitigation strategies.
- Conduct release readiness reviews, launch communications, and post-mortem meetings as required.
- Investigate, escalate, and drive solutions for emergent or complex technical issues.
- Provide after-hours support as necessary.
- Measure, monitor, and report on key release metrics weekly and ad hoc as needed.
REQUIRED SKILLS & EXPERIENCE
- 5+ years in a technical capacity with 2+ years in release management or TPM.
- Experience managing mobile application releases and a deep understanding of release management principles.
- 2+ years of development experience building web dashboards for internal metric tracking.
- Experience working with Python, Java, or a similar language.
- Experience working cross-functionally with globally distributed teams that have differing business priorities.
- Excellent written and verbal communication skills — able to influence and convey messages to a wide range of stakeholders.
- Strong analytical skills and experience using tools to visualize trends and monitor key metrics.
- Experience making critical decisions for complex technical issues in real time, considering timelines and urgency.
- Familiarity with CI/CD tools such as Bitrise, Jenkins, Fastlane, CircleCI, or equivalent.
- Experience working with App Store Connect and Google Play Store Console.
- BA/BS in Computer Science or a related technical field, or equivalent work experience.
PREFERRED QUALIFICATIONS
- Basic knowledge of shell scripting, web development, and databases.
- Experience enabling change in a high-velocity engineering environment.
- Strong attention to detail with the ability to execute under pressure.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Turning our partner estate direction into successful outcomes requires clear programme design, coordinated delivery and strong ownership across teams and partners.
The
Partner Strategy and Delivery Manager
exists to determine how agreed priorities will be tackled. You will turn a strategic focus area or business outcome into a clear programme approach, define what needs to happen and lead the work through delivery, stabilisation and handover.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent designing how an agreed priority will be tackled and leading the resulting project or programme.
You will contribute evidence and recommendations that can influence future priorities, and you will remain sufficiently close to the detailed delivery to ensure the approach works in practice.
🔑 You’ll play a key role by...
Programme design and definition
Programme strategy & scoping:
Translate strategic objectives into clear, actionable delivery roadmaps—defining scope, workstreams, sequencing, success metrics, and required analytical inputs for complex initiatives.
Integrated planning & governance:
Establish end-to-end plans, milestones, and proportionate governance models to manage dependencies, guide cross-functional inputs, and maintain clear stakeholder visibility.
Agile adaptability & BAU transition:
Design implementation, stabilisation, and handover strategies from kickoff, dynamically adapting programme parameters as business conditions evolve to ensure seamless transition to BAU.
Analysis, recommendations and business cases
Problem structuring & root cause analysis:
Deconstruct ambiguous strategic issues into clear workstreams, synthesising operational data, partner insights, and team findings to isolate systemic estate themes from domain-specific matters.
Holistic solution design:
Evaluate estate-wide processes, services, and locations to build practical, evidence-based options that clearly articulate trade-offs, operational impacts, and strategic pathways forward.
Business case ownership:
Own the development of robust business cases, thoroughly detailing customer value, financial costs, operational benefits, dependencies, risks, and counterfactual impacts.
Product & Tech integration:
Partner with Product and Technology leads to design system and process optimisations that maximise operational efficiency, customer experience, and commercial return.
Executive decision support:
Author high-impact program proposals, decision papers, and leadership presentations to drive clarity and enable informed executive decision-making.
Programme delivery
End-to-end delivery & cross-functional coordination:
Lead complex programmes from kickoff through to realised outcomes, serving as the primary point of contact coordinating workstreams, dependencies, and key decisions across Global Ops, GCOO, and partner organisations.
Partner alignment & hands-on leadership:
Direct partner working sessions to set delivery expectations, maintaining active hands-on involvement in critical path tasks while constructively challenging delays and ownership gaps.
Governance, risk & benefit tracking:
Embed customer, risk, regulatory, and resilience standards throughout programme design, continuously tracking performance against target metrics and adjusting execution to guarantee benefit realisation.
Stabilisation, BAU transfer & post-implementation review:
Oversee implementation and stabilisation through to formal BAU handover—ensuring documented ownership and metrics—and conduct post-delivery reviews to capture strategic learnings for future initiatives.
Team and portfolio contribution
Matrix leadership & coaching:
Guide more junior colleagues across program workstreams, providing clear strategic context, quality assurance, and constructive coaching while empowering autonomous delivery.
Pillar standards & strategic insight:
Share emerging risks, dependencies, and themes with the Strategy Lead while contributing to consistent, pillar-wide governance, business case, and benefit-tracking frameworks.
Cross-operational execution & mobility:
Lead ad-hoc cross-functional initiatives across teams and partners, traveling periodically across UK and international locations to support discovery, sourcing, mobilisation, and stabilisation.
🤩 We’d love to hear from you if…
Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners.
Essential experience working with outsourced operations, suppliers or third party partners.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Proven ability to take an agreed strategic priority or ambiguous problem and turn it into a clear programme approach and route to delivery.
Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover.
Experience setting meaningful programme outcomes, measures and expected benefits and monitoring delivery against them.
Strong analytical and problem solving skills, with the ability to bring together quantitative and qualitative evidence and turn it into a clear recommendation.
Experience developing or owning high quality business cases, proposals and decision materials.
Sound commercial and operational judgement, with the ability to balance customer outcomes, quality, risk, resilience, flexibility, cost and long term value.
Proven ability to influence leaders, operational teams and external partners across organisational boundaries.
Strong stakeholder leadership skills, with the ability to create clarity, resolve ambiguity and maintain momentum across a complex programme.
Confidence leading partner conversations and constructively challenging missed commitments or weak outcomes.
Excellent written and verbal communication skills, including the ability to structure complex information into clear proposals, papers and presentations.
The ability to coordinate and challenge the work of others while coaching and supporting less experienced colleagues.
Strong organisation and prioritisation skills, with the ability to manage changing priorities and several dependencies without losing focus on the intended outcome.
Experience working in a regulated or customer sensitive environment, with sound judgement on customer impact, governance and control.
A collaborative and challenging approach, with the confidence to question assumptions, address difficult issues and bring stakeholders together around a clear outcome.
Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology enabled operational change
would be particularly valuable.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
Monzo’s mission is to make money work for everyone. Our operational partners are an important part of how we scale brilliant customer service, support sustainable growth and build resilient and cost effective operations globally.
Global Operations is responsible for the health, governance and strategic value of Monzo’s partner estate. We bring together the relationship, contract, commercial position, engagement and risk context so that each partner is managed through one joined up and proportionate view.
As a Partner Estate & Relationship Manager, you’ll be the main ongoing relationship owner for the partners and suppliers assigned to you. You’ll work within the strategy, goals and standards set by the Senior Partner Estate & Relationship Manager, using strong judgement and a high level of independence to drive issues, opportunities and commitments through to resolution.
You’ll apply Monzo’s Partner Management Framework, lead effective partner governance and make sure our relationships, contracts and commercial arrangements support the outcomes Monzo, Operations and our customers need.
You’ll build strong working relationships with partner client management teams and Operations leaders globally. Operations will own detailed day to day service performance. You’ll stay closely connected to understand what is working, where partners are struggling and where the relationship, contract, commercial arrangements or partner environment need to change.
This is an individual contributor role with no direct reports. You’ll lead through your expertise, judgement and influence, bringing together colleagues across Monzo and our partners to deliver shared outcomes.
🔑 You’ll play a key role by...
Own your Partner relationships
Relationship & stakeholder ownership
: Own the ongoing relationship for assigned operational and technical partners, building trusted and constructive relationships across internal and external teams to enable effective partner management.
Framework & health oversight
: Apply Monzo’s Partner Management Framework to maintain a risk-proportionate view of overall partner health, contract performance, commercial value, and risk.
Proactive issue resolution
: Identify risks, capability gaps, and opportunities early, driving prompt resolution or escalating material concerns with evidence-based recommendations.
Lead Partner governance
Monthly review leadership
: Plan and lead monthly partner reviews, synthesising overall relationship health into strategic, actionable narratives without duplicating line-by-line operational reporting.
Governance & action tracking
: Drive rigorous governance execution, ensuring accurate reporting, clear action ownership, and verified impact before closing commitments.
Quarterly Business Reviews
: Collaborate with the Senior Partner Estate & Relationship Manager to prepare clear, evidence-based QBR materials aligned with Monzo’s broader governance framework
Manage contracts, commercial activity and records
Contract lifecycle and management
: Own end-to-end contract management of partners assigned to you —including amendments, renewals, pricing models, and change notices—regularly reviewing and updating terms to align with Monzo's needs and enforcing compliance to hold partners accountable.
Financial oversight & commercial value
: Lead invoice reconciliation, spend forecasting, and budgeting alongside Finance, while driving initiatives to improve commercial value, flexibility, and customer outcomes.
Reporting & stakeholder governance
: Deliver data-backed monthly partner health reporting and collaborate cross-functionally with Legal, Procurement, and Finance to ensure compliant, well-governed execution
Enable operations globally
Operational & strategic alignment
: Maintain continuous engagement with global Operations leads to understand and anticipate business needs, align partners with Monzo’s strategy, and translate priorities into clear partner commitments.
Systemic issue resolution
: Leverage service performance trends to identify macro issues, driving cross-stakeholder accountability to resolve complex, multi-service blockers.
Contract support & service transition
: Ensure core operational contract terms (e.g., forecasting, change, training) adapt to business needs, overseeing the smooth transition of new or updated services into ongoing governance.
Deliver goals, improvements and valu
e
Strategic execution
: Translate pillar goals into clear priorities for assigned partners, driving key workstreams across governance enhancement, Partner Management Framework adoption, and relationship recovery.
Value & model optimisation
: Build evidence-based proposals to enhance service quality, driving end-to-end execution of champion-challenger and outcome-based commercial models.
Scalability & best practices
: Identify process bottlenecks across relationship and contract management, leading continuous improvements to ensure frameworks scale effectively across the team.
Support engagement, risk and resilience
Partner engagement
: Collaborate with the Partner Engagement Lead providing insight into the needs, strengths and concerns within the partner relationships you manage and supporting agreed engagement activity.
Risk, assurance and remediation
: Partner with Risk and Third Party Risk Management to integrate material risks, incidents, and assurance evidence into governance routines, actively tracking remediation actions and promptly escalating delays.
Resilience & continuity ownership
: Take ownership to make sure that contractual responsibilities for resilience, continuity and controls are understood and reflected in partner plans. This will be facilitated through building strong relationships with partners by occasional travel to sites.
Lead through expertise and influence
Autonomous decision-making
: Drive complex relationship, contract, and commercial outcomes independently, utilising evidence-backed judgment to propose clear solutions during escalations.
Cross-functional influence
: Influence internal Monzo and partner leadership without formal authority, providing strategic insight to senior stakeholders.
Domain expertise & coaching
: Act as a subject matter expert in partner governance, coaching colleagues and offering constructive challenge to raise team standards.
🤩 We’d love to hear from you if…
Have strong experience managing operational partner, outsourcing or supplier relationships, ideally within financial services or another regulated environment.
Can build credible and appropriately challenging relationships with partner client management teams, operational leaders and internal stakeholders.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Have experience managing contracts, charging models, renewals, amendments, performance measures and commercial commitments.
Understand invoice reconciliation, budgeting and forecasting and can use operational, workforce and financial data to identify and explain differences.
Can lead effective monthly partner governance and turn detailed information into a clear overall view of relationship health.
Can prepare clear and accurate information for business governance, supported by strong evidence and recommendations.
Keep accurate and well organised records of contracts, decisions, actions, commitments, ratings and key dates.
Can work with a high level of independence, take ownership of complex problems and drive them through to resolution.
Use data and evidence to explain issues, identify opportunities and influence key stakeholders.
Can influence across Operations, Procurement, Finance, Legal, Risk and other specialist teams without relying on formal authority.
Can distinguish between a detailed service performance issue and a wider relationship, contractual, commercial or partner concern.
Have experience leading defined projects or improvements and can manage actions, dependencies and stakeholders through to delivery.
Can identify where existing ways of working will not scale and lead practical improvements that benefit the wider team.
Are comfortable working across different countries, locations and cultures and can adapt your approach while maintaining consistent standards.
Communicate clearly in writing and verbally, including when handling difficult conversations or challenging missed commitments.
Understand the risk, resilience and control considerations associated with third party operations and know when to involve specialist teams.
Care deeply about customer outcomes, inclusiveness and diversity and role model Monzo’s values in how you work with colleagues and partners.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role:
We are on a mission to revolutionise the retail e-commerce industry. We are a tech-driven company, committed to delivering innovative solutions that redefine the shopping experience for millions of customers worldwide. We are at the forefront of something massive, and we're looking for an experienced leader who can help us shape the future of retail e-commerce.
Retail (non-food Shopping) is how Deliveroo and Wolt grow beyond restaurants and grocery. As the
Head of Retail, Strategy & Operations
, you will lead the direction of Deliveroo and Wolt’s newest vertical. Reporting to the Director of Strategy & Operations, New Verticals EMEA, you will shape our approach across commercial, operations, marketing and customer experience. This role owns the strategy and operating rhythm for the business: where we play, which retailers we need in each market, whether they succeed after launch, and whether revenue and profit are on the plan.
This is an individual contributor (IC) role, meaning you won’t have any direct reports. You will set the agenda that Product, Commercial, Marketing, Operations, and country teams execute, and you will need to work cross-functionally with teams to ensure plans are delivered.
The NV Strategy & Operations team is responsible for the end-to-end strategy and performance management of New Verticals EMEA as a whole, including target-setting, goals and OKRs, and the weekly and monthly business reviews. Within that, this role owns the Retail strategy.
The role is hybrid in London, with 3 days per week in the office and potential for quarterly travel to offices in the US and EMEA as required.
Responsibilities:
Define our future strategy for Retail, including "where we play" and "how we win" to grow revenue and drive customer acquisition.
Identify future elements of our customer and partner value proposition and the required capabilities to deliver them in collaboration with the NV tech teams, and lead deployment of these across EMEA.
Establish a roadmap to becoming the preferred delivery provider for our Retail partners. Develop an understanding of Retail partner needs and advocate for them across teams.
Ensure detailed implementation plans are developed across markets and teams, with a strong follow-up on execution through robust tracking and issue resolution.
Lead delivery of revenue growth by identifying partner growth levers for Retail and supporting local teams to deploy them across their partner portfolios.
Manage the P&L and all financial investments to realise or exceed our annual financial goals. Set annual plans including resource allocation, budgets and market targets for the EMEA portfolio.
Lead performance management and forecasting routines to ensure in-year delivery and course-correction to meet revenue and profit targets.
Support negotiations with the largest partners and ensure teams approach all negotiations following our Retail commercial framework regarding rate structure and return on investment.
Ensure that local teams can build joint business plans with the most important Retail partners. Collaborate with the global Merchant organisation on the partners with an international footprint.
Create a compelling vision with a sense of unity and a desire to perform together. Provide reporting, best-practice guides, playbooks and training so teams can run the plan effectively.
Foster collaboration throughout the organisation, understanding the benefit and importance of central / local collaboration.
Leadership Capabilities & Behaviours:
Performance-focused:
A drive to understand what happened, why it happened and what to do next. Owns a recurring operating rhythm with fixed deadlines, holds a high bar for accuracy, and sets escalation routes when goals are off track.
Structured:
Brings structure to recurring processes and complex problems. Manages multiple workstreams across regions and follows actions through to closure.
Influential and collaborative:
Builds trust with stakeholders and functional leads. Challenges assumptions and pushes for clear decisions and owners, even when data is incomplete. Adapts their style to the audience and is a trusted advisor to senior partners and teams.
Commercial and analytical:
Connects customer, operational and financial metrics to explain performance. Understands the trade-offs between growth and profitability.
Solution finding and strategy:
Identifies commercial opportunities and issues in complex situations, and turns them into clear commercial choices
.
Thought-leadership:
Uses data and insight from across the market to shape a clear vision for the future that is recognised internally and externally as industry leading.
Change Management:
Role-models a continuous improvement mindset that embraces change and deploys best-practice approaches to win hearts and minds, so changes embed in the organisation.
Community-Building:
A team player who readily collaborates across teams and will sponsor or lead programmes that inspire an engaged, diverse, winning organisation.
Experience & Skills:
Demonstrated track record in strategy consulting or similar (ideally 4-6 years of experience).
Experience in grocery, retail or quick commerce is preferred.
Highly analytical mindset with strong modelling skills, and the ability to break down large data sets and turn them into actionable insights. Comfortable with P&L metrics.
Experience running performance management processes, such as business reviews, KPI reporting and plan tracking, for senior audiences.
Strong problem-solving skills, including identifying root causes, assessing risks and impacts, and determining effective solutions.
Strong stakeholder management skills, with experience working with regional and functional teams inside complex, matrixed organisations.
Strong written and verbal communication, including concise, numbers-led commentary for senior leadership.
Key questions the role supports:
What is our strategy for growing non-food retail across EMEA?
How do we win in retail quick commerce, and what is our value proposition?
Which product features and capabilities do we need to succeed?
Which hero retailers do we need to onboard in each market?
How do we make those retailers successful after launch?
Which consumer missions and moments are we relevant to?
How are we pacing against the long-term plan, and what is driving performance?
Key interfaces:
NV EMEA leadership, and other cross-functional senior stakeholders
NV functional leads (Product, Commercial, Marketing and Operations, at regional and global level)
US DoorDash Global Retail teams (S&O, Product, Commercial, Finance)
Regional General Managers (RGMs) and their regional and country commercial teams across Deliveroo & Wolt markets.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
About the team
The Competitive Analysis & Insights function is part of the Platform & Business Analytics department in Sony Interactive Entertainment.
SIE creates extraordinary experiences around play that inspire millions of people to interact with our products and services. Our team supports global product and business partners by developing actionable competitive insights providing essential context to inform strategic decision making.
About the role
The Senior Analyst is responsible for driving and completing competitive analysis projects. They need to be self-motivated and independent, capable of managing multiple projects from start to finish, working with varied sets of product & business partners. Their role is crucial in enhancing our analytical capabilities, output, and influence to inform the successful development, market launch, and operation of SIE products. Working alongside the existing team, their role will combine qualitative judgment with strengthening and elevating the team’s quantitative analysis capabilities.
What you’ll be doing:
Crafting and delivering impactful, actionable competitive market analyses and insights using all relevant sources and employing qualitative and quantitative methods
Contributing to and developing our competitive analysis methodology as this function evolves within SIE, with a focus on quantitative analysis
Assess market developments, competitor performance and platform strategies using relevant data paired with qualitative insight
Managing analysis projects end-to-end, from initial briefing through to final delivery, follow-up, and impact assessment
Developing repeatable analytical workflows and models that combine and validate internal & external data, critically assess evidence, and size markets and opportunities
Managing and developing intelligence assets, including sourcing, processing, aggregating data, providing access, and distributing information
Serving as the point of contact and representative for our team within the broader organisation
Improving research efficiency through responsible adoption and implementation of AI tools
What we are looking for
You're a highly capable market analyst with strongly developed skills in competitive and market analysis and relevant experience in the gaming industry
You’re passionate about the gaming sector and knowledgeable about the PC and Mobile categories, and the latest advancements in technology relevant to gaming
You're a self-starter who can handle high-level project briefs with varying ambiguity and develop, manage and deliver multiple analysis projects in parallel
You're an excellent communicator, crafting compelling narratives and effectively interacting with and influencing diverse stakeholders across all levels of the organisation
You’re a strategic thinker with the ability to translate research into plausible scenarios and business implications
You excel in quantitative and qualitative analysis and pragmatically adapt your approach to anticipate, interpret and meet client needs
You have practical SQL proficiency at extracting and combining data, together with strong spreadsheet modelling skills
You’re able to assess source and data quality, reconcile conflicting evidence and explain uncertainty clearly
You take ownership of project success, leading with passion and investment, and are proactive and hands-on when required
You value and contribute to a diverse team and foster a culture of transparency, curiosity, constructive problem-solving, relationship building and continuous improvement
Requirements
Experience as a senior analyst in the games industry with a strong understanding of the gaming business and its main actors
Proven track record of success in delivering impactful competitive analyses & insight
Proficiency in primary and secondary source research, data management and manipulation using relevant tools
Excellent storytelling and presentation abilities
Strong project management skills to dependably deliver end-to-end projects
Desirable
Experience within a product-related function
Experience engaging with Senior Executives and diverse stakeholder sets
Experience working with market insight and consultancy firms and familiarity with gaming market datasets and their coverage, methodologies and limitations
Experience developing scenario frameworks, competitor response assessments or indicators for ongoing monitoring
Proficiency in written and spoken Japanese would be highly advantageous, though not required
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Belgrade
Job Overview
Wargaming is looking for a
Game Balance Designer
to join the
World of Tanks Console
team. In this role, you will work on the technical aspects of vehicle balancing, ensuring that vehicle collision models and armor configurations are accurate, consistent, and aligned with the game's design requirements.
What will you do?
Create collision models for new vehicles and maintain or update collision models for existing vehicles.
Configure and maintain vehicle armor values using internal development tools and XML files.
Work closely with 3D artists, historical consultants, and other balance designers to ensure the accuracy and consistency of vehicle configurations.
Analyze vehicle geometry and armor layouts to support the implementation of new vehicles and adjustments to existing ones.
What are we looking for?
English proficiency at B2 level or higher.
Extensive experience playing World of Tanks and excellent knowledge of its gameplay mechanics and vehicle characteristics.
Strong technical mindset, attention to detail, and the ability to understand and work with 3D geometry.
Analytical thinking and the ability to translate design requirements into accurate technical implementations.
Good communication and collaboration skills.
What additional skills will help you stand out?
Experience with 3D modeling software such as Maya, 3ds Max, or Blender.
Familiarity with game engines such as Unreal Engine or Unity.
Basic understanding of vehicle armor layouts, historical vehicle designs, or military technology.
Experience working with XML or other structured data formats.
Work mode
Hybrid (3 days of work from the office).
This role is eligible for relocation & immigration support.
Benefits
Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:
Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
Sick Leave Compensation, Maternity Leave Benefits
Premium Private Health Insurance
Career development and education opportunities within the company
English clubs and platform for learning languages
Mental well-being program (iFeel)
Commuting allowance
Company events
FitPass membership
Discounts for employees
Personal Gaming Account
Coffee, fruits, and snacks in the office
On-site canteen with subsidized prices for food and drinks
Seniority Awards
Referral program - you can recommend the best talents to the Company and receive a reward
Please submit your CV in English to ensure smooth processing and review.
About Wargaming
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.
Please see
Wargaming Candidate Privacy Policy
for details on how Wargaming uses your personal data.
Location: Remote, United States
Workplace: Remote
About Stepful:
Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.
Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.
Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT https://www.stepful.com/post/stepful-announces-55m-series-c-to-scale-its-ai-powered-training-platform-across-the-healthcare-workforce. We were named the #1 EdTech company in the U.S. by TIME for 2025 https://www.stepful.com/post/stepful-named-1-edtech-company-in-us-top-10-globally-times-2025-list.
Our values:
We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
- Care first: We do whatever it takes for our students to succeed.
- Learn quickly: We test, learn with data, and iterate.
- Build together: We win when we rely on each other.
- Own it: We show up, take initiative, and show pride.
The opportunity:
The Nursing Academic Advisor/Success Coach will play a critical role in supporting LPN students throughout their hybrid nursing program, serving as a consistent source of academic guidance, accountability, and encouragement from enrollment through program completion. This role will build strong relationships with students, proactively identify barriers to success, and partner closely with the Nursing and Student Success teams to help students stay on track academically and progress toward graduation and NCLEX-PN readiness. Success in this role will be measured in large part by student retention and progression, which will be co-owned by the Nursing Academic Advisor and Director of Nursing.
This is a full-time contract role, 100% remote position with availability required during business hours between 9:00 AM–7:00 PM ET.
What you’ll do:
Student Advising & Support
- Serve as the primary academic support and point of contact for a caseload of LPN students.
- Conduct regular 1:1 meetings to monitor academic progress, address challenges, reinforce expectations, and create actionable success plans.
- Proactively identify students at risk of falling behind and provide timely interventions, accountability, and follow-up.
- Support students with study strategies, test preparation, time management, clinical readiness, and NCLEX-PN preparation.
Student Retention & Collaboration
- Own student retention outcomes in partnership with the Director of Nursing, using student engagement and performance data to inform interventions.
- Partner with Nursing, Clinical, Student Success, and Operations teams to address student needs and remove barriers to progression.
- Maintain accurate documentation of student interactions, progress, interventions, and outcomes.
- Identify trends in student challenges and share insights that can improve the student experience and program outcomes.
What you’ll bring:
- Active, unrestricted LPN/LVN or RN license in good standing.
- Nursing education, advising, student support, mentorship, precepting, or related experience.
- Excellent communication, organization, time management, and relationship-building skills, with the ability to hold students accountable while maintaining a supportive approach.
- Ability to work independently in a fully remote environment and availability to work full-time within 9:00 AM–7:00 PM ET business hours.
Bonus points if:
- Previous experience as nursing faculty, clinical instructor, academic advisor, student success coach, or nursing program coordinator.
- Experience supporting students in an online, hybrid, or competency-based nursing program.
- Experience with NCLEX-PN preparation, remediation, ATI/VATI, or similar nursing education platforms.
- Experience using student performance or engagement data to identify and intervene with at-risk students.
- Experience working in EdTech, healthcare education, or a fast-paced environment.
Interview Process:
- Initial Recruiter Screen – 30-minute conversation focused on background, interest, and role expectations.
- Hiring Manager Interview – Discussion of nursing experience, student support approach, and alignment with the role.
- Cross-Functional (Final) Interview – Conversation with Nursing and/or Student Success team members focused on collaboration and student outcomes.
- Student Support Scenario – Practical exercise or role-play focused on responding to a challenging student situation.
The hourly rate range for this opportunity is $35/hour - $38/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
--
In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.
Location: London
About us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.
In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.
Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.
Build a newsworthy career at the FT.
Our commitment to inclusion and fairness
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.
We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
The Role
The FT Group is entering a new chapter of growth and transformation. With record revenue and subscriptions, the business is evolving from a digital-first media organisation to one positioned for the AI era.
Our global Communications team plays a central role in this transition, protecting and strengthening the FT’s reputation, amplifying its world-class journalism and supporting the growth ambitions of its businesses. Working across the newsroom and business, the team develops integrated communications strategies that build trust, extend our reach and influence, engage employees and support the FT’s long-term success.
We’re looking for a Head of Communications, Editorial to lead our global editorial communications strategy, raise the profile of our journalism and editorial talent, and strengthen the FT’s reputation around the world.
This is an opportunity for an experienced communications leader with a passion for journalism to help shape how one of the world’s most respected news organisations tells its story. You’ll lead proactive communications around our journalism, advise senior editorial leaders on complex reputational issues and identify opportunities to extend the reach and influence of our editorial brands and talent.
Reporting to the Global Communications Director, you’ll work closely with the editor and senior editorial leadership, lead a small team and collaborate with colleagues across our global business.
Key Responsibilities
Lead the development and delivery of communications strategies for the FT’s core editorial brands, products and formats, including the FT, FT Weekend, HTSI, audio and newsletters.
Develop creative, proactive communications campaigns around major editorial initiatives, launches, investigations, franchises and other strategic priorities, helping to extend the reach and impact of FT journalism.
Raise the external profiles of key editorial talent, identifying and securing opportunities across broadcast, podcasts, speaking engagements, events and other influential platforms.
Act as a trusted senior communications adviser to the editor and editorial leadership, providing strategic counsel on sensitive, complex and reputational issues involving the newsroom.
Anticipate emerging issues and develop effective communications strategies, messaging, Q&As and supporting materials to protect and strengthen the FT’s reputation.
Partner with regional communications colleagues, particularly in New York and Hong Kong, to deliver a coordinated and impactful global editorial communications strategy.
Collaborate with Brand, Reader Revenue Group, Commercial Client Group and other teams to ensure editorial communications activity complements wider FT campaigns and supports audience and business objectives, while respecting editorial independence.
Lead, manage and develop a small editorial communications team, setting clear priorities, providing direction and supporting professional growth.
Required Skills and Experience
Significant experience developing and delivering high-impact communications strategies, ideally within media, journalism or another complex, high-profile organisation.
A sophisticated understanding of the global media landscape, alongside a strong interest in journalism, news and current affairs.
A strong understanding of the forces reshaping the global media industry, including artificial intelligence, changing audience behaviours and the evolving distribution landscape.
A proven track record of developing proactive media campaigns and successfully building the profiles of senior leaders and high-profile talent.
Excellent judgement, with significant experience advising senior stakeholders on sensitive, complex or reputational issues.
Exceptional written and verbal communication skills, with the ability to turn complex subjects into clear, engaging and compelling narratives.
Strong relationship-building and influencing skills, with the confidence to work collaboratively with senior editors, journalists and commercial colleagues while understanding and respecting editorial independence.
Experience leading, managing and developing communications professionals, with the ability to set priorities, inspire confidence and support team development.
What’s in it for You?
Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available
here
.
We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.
Further Information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.
Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.
Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com.
Interested in the FT but don’t see the right role yet? Join our
Talent Community
to receive exclusive updates, featured jobs, and insights into working at the FT.
Location: Bulgaria; Poland; Serbia; Czechia; Georgia
#ThriveatMMDSmart
Would you like to build a career in a leading multinational IT company?
We are seeking a Product Owner to join our growing product team.
You’ll collaborate closely with technical teams, product designers, and stakeholders, taking ownership of product functionality from concept to launch and ongoing optimization. This is a hands-on position where you will play a key role in translating business needs into actionable solutions that support scalability and efficiency.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
Drive all processes related to product definition, development, and launch.
Collaborate closely with the Product Manager to align on the product vision and core functionalities, and ensure they are communicated throughout the product development lifecycle.
Work with internal and stakeholders to define product features based on customer needs, provide regular progress updates, and present outcomes.
Manage the product backlog: break down high-level features into user stories and tasks, define clear acceptance criteria, and prioritize effectively.
Support development teams during iterations by clarifying requirements and adjusting priorities to maximize business value.
Monitor product progress at every stage and proactively identify and mitigate risks.
You are a perfect match if you have:
3+ years of experience as a Product Owner, Product/Project Manager, or Business Analyst in an Agile environment.
Experience in B2B product management (CRM, BSS, OMS) is a strong advantage.
Solid understanding and hands-on experience with Agile methodologies.
Technically proficient: able to grasp high-level architecture and technical concepts.
Previous experience in a software development company, ideally with a focus on web applications.
Upper-intermediate or higher level of English (spoken and written).
Strong analytical and problem-solving capabilities.
Excellent communication and presentation skills.
What you need to succeed:
Analytical person who can control the details but still see the full picture;
Organized and formal so that communication will always be clear, and everyone are harnessed;
Learning and continuous improvement in nature;
Excellent communication and presentation skills (grouped into soft skills for effective stakeholder engagement, as well as technical skills, such as data-driven decision-making);
Diplomatic and pragmatic - works with many stakeholders and drives for the optimal result;
Planning and visualization skills.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development:
Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance:
Choose your working format - remote, office-based, or hybrid and engage in team-building activities.
Think this role's got your name on it? Go ahead and apply, we'd love to see what you've got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
*Medical Insurance and Sport Card perks are available for employees located in Bulgaria.
Location: London
500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating.
Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.
With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.
The job
About the role
Medical and scientific credibility is the foundation of Flo. It’s the core of who and what we are.
Our medical teams engage the experts on our
medical board
(120+ and counting!), establish research partnerships (Stanford University, Johns Hopkins University, Northwestern University, and others), help developers design our intuitive AI tools, check our medical accuracy, and drive medical credibility across the whole platform.
Flo’s credibility is also recognised by industry leaders. In October 2026, Google Health announced a multi-year strategic partnership with Flo, bringing together Flo’s women’s health expertise with Google’s wearable technology and AI-powered coaching. Down the line, this collaboration will include consent-based data syncing between the two apps and joint research into underserved areas of women’s health, such as perimenopause, PMOS, pregnancy and postpartum recovery. For our medical team, this means even more opportunities to shape how millions of women understand and manage their health, and to hold that work to the highest standard of medical accuracy.
We divide our Medical Advisors into two groups: the User Centric team and the Health Stream team.
The
Health Stream Medical team
looks after the predictive powers of Flo, working hand in glove with product, engineers and data science to offer a truly powerful predictive experience to the millions of people who trust Flo with their health and wellbeing.
The
User Centric Medical team
ensures that Flo’s health-related features, information and user experiences are medically accurate, relevant, understandable and genuinely useful. We provide medical expertise throughout the product development lifecycle, translating scientific evidence into accessible, actionable health experiences, and advising the wider business on what good looks like when it comes to medical credibility, and on what a clinician says a good user journey should be.
This role sits in the User Centric team. We’re looking for a fully qualified doctor with experience in women’s health and health tech, who is excited about the role AI can play in medical quality and governance. You’ll work alongside highly experienced and supportive colleagues, all experts in healthtech and passionate about improving women’s health. Our team is collaborative and always happy to share knowledge, making it a great role for someone ready to make a real impact.
What you’ll be doing
Medical expertise, content and product development
Provide expert medical guidance in women’s health, menstrual and reproductive health, fertility, contraception and related conditions
Collaborate with product managers, designers, content specialists and engineers to shape health-related features and experiences from early concept through implementation
Contribute to the design of user journeys, interactions and personalised experiences, ensuring medical information is relevant to users’ circumstances and questions
Help define the intended medical value of product features and identify opportunities to improve their practical usefulness
Support the development of onboarding flows by gathering medical research and contributing to their creation
Work with members of
Flo’s Expert Board
to peer-review concepts and ensure adherence to the latest medical guidelines
Provide expert input on medical risk assessments and on regulatory compliance in line with healthcare industry standards
Continuously improve our medical review workflows
Medical relevance and user-centred communication
Ensure health information is not only factually accurate but also relevant, understandable and appropriate to the user’s context
Adapt the depth, complexity and presentation of medical information to different user needs, levels of health literacy and stages of their health journeys
Work with content and design teams so that medical communication is clear, empathetic and consistent with Flo’s tone of voice, without compromising accuracy
Medical quality of AI-powered experiences
Contribute to medical communication principles and response quality requirements for conversational AI and other AI-powered health experiences
Evaluate AI-generated medical explanations for accuracy, relevance, clarity, completeness and practical usefulness
Help develop and refine medically appropriate response patterns that provide meaningful information while respecting clinical safety requirements
Design, test and monitor AI agents and AI-assisted workflows that improve the scale, consistency and speed of medical reviews and assessments
Apply AI in medical governance, and work with the Medical Accuracy & Clinical Safety team to ensure improvements in user experience remain consistent with established clinical safety requirements
Scientific collaboration and innovation
Stay informed about developments in women’s health research, medical communication, digital health and emerging technologies
Collaborate with scientific and product teams to turn new medical evidence into meaningful user-facing experiences
Contribute medical expertise to the exploration of new health-related product concepts
The medical face of Flo
This role may involve representing Flo as a medical voice, including appearing in in-app videos, on Flo’s social media channels, and in content created for user acquisition. Comfort in front of the camera and the ability to communicate complex medical topics clearly and warmly to a broad audience are important.
You’ll use tools such as Figma, Jira, Miro and Google Workspace to manage and deliver your work, alongside AI tools and agent frameworks (Claude, Datbricks, etc).
Your experience
Must have
Medical degree
Minimum 2 years of experience as a clinician
Experience using AI in medical governance, quality assurance or clinical review
Experience designing, integrating, validating, or evaluating AI agents and AI-assisted workflows for clinical accuracy
Experience reviewing or creating user-facing health content (e.g. articles, videos, social media, in-product messaging)
Willingness and ability to act as a medical spokesperson on camera and across Flo’s channels
Excellent command of written and spoken English (C2 level or higher)
Nice to have
Experience in women’s health, either as a GP with a proven interest or as an OBGYN
Understanding of clinical safety, medical governance and regulatory requirements in digital health products
Experience collaborating with software product development teams on consumer health technology
Experience partnering with marketing teams in a healthtech or industry setting
What success looks like
Acting as the main medical point of contact for User Centric topics across product, content and design
Aiming for 100% medical accuracy across user-facing experiences, working closely with the Medical Expert Board and in-house medical team
Bringing new, medically appropriate ideas to product and content teams
Improving the quality, speed and scalability of medical review workflows, including through AI-enabled tooling
Serving as a credible, trusted medical voice for Flo in video and social content
#LI-Hybrid
Annual Salary Range (ranges may vary based on skills and experience)
£82,000
—
£100,000 GBP
How we work
We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What you'll get
We support impact with meaningful reward. Here’s what that looks like:
Competitive salary and annual reviews
Opportunity to participate in Flo’s performance incentive scheme
Paid holiday, sick leave, and female health leave
Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
Accelerated professional growth through world-changing work and learning support
In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
5-week fully paid sabbatical at 5-year Floversary
Flo Premium for friends & family, plus more health, pension and wellbeing perks
Diversity, equity and inclusion
Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our
privacy notice for job applicants
.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£41,300-52,250 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our VAIB team⭐
Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind.
🔑You’ll play a key role by...
As External Partnerships & Engagement Manager, you will strategically manage a portfolio of VAIB partnerships that bring vital specialist expertise and enhanced support to Monzo's most vulnerable customers. You will proactively identify new partnership opportunities while leveraging data and customer feedback to continuously monitor and maximize the value of your existing relationships. Ultimately, you will collaborate with cross-functional teams to translate this external insight and lived experience into tangible, practical improvements across our products, services, and customer journeys.
Manage Partnership Lifecycles:
Own the end-to-end portfolio of VAIB external partnerships, from identifying strategic opportunities to onboarding, ongoing relationship management, and appropriate exits.
Drive Data-Led Impact:
Continuously evaluate partnership performance using data and operational feedback, clearly reporting successes and confidently acting to strengthen or stop underperforming relationships.
Oversee Governance and Risk:
Partner with Supplier Operations to conduct robust due diligence, ensuring all external relationships strictly adhere to Monzo’s risk, governance, and regulatory expectations.
Translate Insights into Action:
Leverage specialist partner knowledge to identify opportunities and drive tangible improvements across vulnerable customer journeys, products, and support strategies.
Lead Lived-Experience Research:
Own the Signposting Standard and collaborate with the Research team to capture lived experiences, turning best-practice insights into clear cross-functional recommendations.
Deliver Community Engagement:
Plan external awareness campaigns, host expert listening sessions, and collaborate with Public Policy and Communications to amplify Monzo's impact and support media activity.
🤩 We’d love to hear from you if…
You have a deep understanding of VAIB principles and the barriers vulnerable customers face, driven by a strong commitment to improving customer outcomes through meaningful external collaboration.
You have proven experience managing external relationships, going beyond relationship-building to set clear objectives, build trust, and hold both internal and external stakeholders accountable for delivering measurable benefits.
You have experience evaluating partnership effectiveness using data and customer feedback, and are highly skilled at translating external expertise and lived experiences into practical, actionable recommendations for teams across Monzo.
You have a strong grasp of due diligence and risk management, ensuring all external partnerships are supported by rigorous governance and robust, accurate documentation.
You are a highly organised problem-solver capable of managing multiple competing priorities, confidently navigating challenging stakeholder conversations, and proactively course-correcting when partnerships fail to deliver their intended value.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £41,300-52,250 ➕Incentive Awards tied to your performance.
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Sri Lanka
Workplace: fully
We're Osome
- an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
About the Role
We are looking for an experienced and motivated Team Lead to manage a Bookkeeping team.
You will be responsible for overseeing daily reconciliation operations, ensuring tasks are completed accurately, efficiently and within agreed timelines. Working closely with the Accounting Operations management team, you will focus on driving productivity, maintaining quality standards, supporting team development and identifying opportunities to improve existing processes.
As our operations continue to grow, you will play an important role in building a high-performing team and supporting the continued development of our bookkeeping function in Sri Lanka.
What You'll Do
Lead and manage a team of bookkeepers, providing daily guidance, support and coaching to ensure consistent performance.
Oversee daily reconciliation workflows, ensuring tasks are completed accurately, efficiently and within agreed service levels.
Monitor individual and team productivity, identify areas of underperformance and implement improvement actions to achieve operational targets.
Manage daily workload distribution and task allocation, ensuring resources are utilised effectively and work progresses without unnecessary delays.
Monitor reconciliation backlogs, identify bottlenecks and take proactive action to ensure outstanding tasks are resolved within agreed timelines.
Track key operational KPIs, including productivity, turnaround times, quality and backlog levels, providing regular performance updates and actionable insights to management.
Conduct performance reviews, provide constructive feedback and support individual development plans to help team members improve and progress.
Resolve day-to-day operational challenges, escalating complex or recurring issues to management with proposed solutions.
Identify potential delays, capacity constraints and workflow issues, taking corrective action or escalating risks where necessary.
Maintain high standards of bookkeeping accuracy, identifying recurring errors and working with the team to reduce discrepancies and rework.
Support the recruitment, onboarding and training of new team members, ensuring they are equipped to perform effectively.
Identify opportunities to simplify workflows, improve existing processes and increase operational efficiency.
Support the implementation and adoption of automation, AI-driven tools and new bookkeeping technologies, providing feedback to management and Product teams.
Collaborate with Client-Facing Bookkeeping and Accounting teams to resolve reconciliation-related issues and ensure smooth handovers.
Ensure the team consistently follows internal policies, Standard Operating Procedures (SOPs) and established quality standards.
Who You Are
Bachelor's degree in Accounting, Finance or a related field. Professional qualifications such as ACCA, CIMA or CA Sri Lanka would be advantageous.
At least 3 - 5 years of experience in bookkeeping or accounting operations, with a minimum of 1 year of experience in a team leadership or supervisory role preferred.
Strong understanding of bookkeeping principles, bank reconciliations, transaction categorisation and accounting discrepancies.
Experience using cloud accounting software.
Strong organisational and time-management skills, with the ability to manage competing priorities and meet operational deadlines.
Analytical and comfortable working with performance data, operational dashboards and KPIs to identify areas for improvement.
Strong communication and interpersonal skills, with the ability to coach, motivate and support team members.
A proactive, solutions-focused mindset with an interest in improving processes, increasing productivity and adopting new technologies.
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Jakarta; Strong communication and collaboration skills, including confidence working with colleagues across different locations and time zones
New York, NY, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorUnited Kingdom, London
Belgrade; This role is eligible for relocation & immigration support