Location: Remote - Texas
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English
The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - Pennsylvania
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English
The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - Louisiana
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English
The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - Iowa
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English
The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - North Carolina
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English
The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - Alabama
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
At Innodata, we’re partnering with the world’s leading technology companies to build the future of generative AI and large language models (LLMs). We’re on the lookout for a smart, savvy, and curious Generative AI Specialist to join our global contributor community as part of our Subject Matter Expert (SME) on Demand program.
This is not a traditional full-time role. It’s a part-time, remote, flexible, project-specific opportunity designed for those who want to make a real impact—on their schedule. Whether you're a writer, linguist, educator, researcher, or just deeply passionate about language and logic, this role lets you contribute to cutting-edge AI development while maintaining control over your time.
You’ll be helping LLMs learn the intricacies of language and reasoning—not just how to write, but how to think. If you’ve ever dreamed of shaping the intelligence behind tomorrow’s technology, this is your chance.
This is more than just a gig—it’s a rare chance to help shape the future of AI from anywhere in the world, on your own terms.
What You’ll Own:
Rating/assessing the performance of AI models or algorithms based on their output or behavior through a set of evaluative questions.
Labeling elements of a piece of content rather than the content as a whole.
Assigning predefined categories or labels to items.
Evaluating the perceived quality and/or appropriateness of content
Generating labels to advance understanding of a concept, trend etc.
Creation of additional training data for machine learning models by applying transformations to the original data, such as modifying images (rotation, flipping, cropping), generating new text (paraphrasing, summarization), or altering audio/video signals (speed modification, pitch shifting) to reduce overfitting and increase dataset diversity.
Reviewing data and identifying whether or not a product feature works as intended based on the project's guidelines.
Labeling model outputs to identify if a piece of content is or isn't something. Examples: identify clickbait; identifying gaming videos; identifying branded content.
Ordering or ranking items based on a set of preferences or criteria.
Creating prompts or questions that will be used to generate responses from a language model or other AI system.
Projects that evaluate the relevance of content based on a relevancy scale (1-3, 1-5, etc.).
Generating responses to prompts or questions using a language model or other AI system.
Rewriting existing text while preserving the original meaning, often to improve clarity or style and adherence to guidelines.
Producing concise summaries of longer pieces of text or data.
Converting spoken language or audio content into written text.
Converting text or spoken language from one language to another.
Gathering and compiling various forms of data to be used for training, evaluating, or fine-tuning the AI models. This may include text, images, videos, audio files, or other types of digital content.
You’ll Thrive in This Role If You Have:
A Bachelor’s degree or higher in a
humanities specialization
is required. Advanced degrees are strongly preferred (Master’s or PhD)
Professional or Expert level proficiency (C1/C2) in English
The expected hourly salary range for this position is $15 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Limassol, Cyprus
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
Now we are looking for a
Product GTM Manager
to drive the global expansion of our KYB solution on a global scale.
What You Will Be Doing:
Develop and execute a global Go-to-Market strategy of the solutions in scope
Lead the overall sales strategy across all major global markets, ensuring alignment with the company’s global growth objectives
Support product adoption within key customer groups globally
Support high-value deals and negotiations, acting as a Subject Matter Expert
Lead the enablement of all relevant teams on the solution in scope
Drive revenue growth through strategic planning, ensuring revenue targets and business KPIs are met
Identify new market opportunities, develop regional expansion strategies, drive sales in key industries and adoption within key customer groups
Conduct high-level competitive analysis and implement proactive strategies to strengthen market positioning
Work closely with marketing, product, legal, sales and customer success teams to ensure seamless execution of GTM initiatives
About You:
5+ years of sales experience, experience in selling KYB products is a must
Deep understanding of the KYB trends, including industry and geographic specificities and competitive landscapes
Demonstrated success in driving revenue growth, managing large enterprise deals, and expanding into new markets
Proven track record of bringing new complex products to the market
Experience in designing and executing go-to-market strategies for regional and global expansion while staying agile in a fast-changing business environment
Have excellent interpersonal skills, including the ability to work across a matrixed organisation, influencing, negotiating effectively with leadership and peers
Experience in running large-scale education programs for 100+ people
Proficiency in using sales analytics, CRM tools (e.g., Salesforce, HubSpot), and data-driven decision-making Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Cross-Team Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
Location: South Africa (remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Philippines (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: India (Remote); Nepal (Remote); China (Remote); Bhutan (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are seeking detail-oriented human reviewers with a strong understanding of their local cultural context to support a range of AI training and evaluation projects.
In this role, you will work across diverse task types, including evaluating prompts and AI-generated outputs, reviewing and correcting text, analyzing multimedia content, contributing voice recordings, among others.
You will contribute to ensuring high-quality results by applying careful judgment to factors such as accuracy, clarity, cultural appropriateness, brand alignment, and overall effectiveness in meeting task objectives. This work requires strong analytical skills, attention to detail, and nuanced judgment informed by real-world standards, local norms, and market expectations.
WHAT YOU’LL DELIVER
- Depending on the task, you may be asked to generate original content or assess AI-generated outputs.
- Deliver culturally relevant and appropriate content by applying local insight into tone, symbolism, visual cues, and market fit.
- Spot common issues such as visual artefacts, inconsistent style, translation errors, or cultural mismatches.
- Provide concise, structured annotations that can be used directly for model improvement.
- Apply evaluation guidelines consistently and participate in calibration and QA processes to ensure aligned scoring and judgment standards
QUALIFICATIONS
- Native fluency in the target language
- Strong command of English
- Experience as AI reviewer, annotator, or evaluator preferred
- Comfortable working with both textual and audio/video materials
- Ability to follow detailed guidelines consistently and provide clear feedback
- High attention to detail and ability to thoroughly and accurately categorize content
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Earn recognition for great work. Top contributors unlock higher rates, priority project access, and a platform to be seen as the expert you are.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
WHAT TO CONSIDER BEFORE APPLYING
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
1 - Submit your application including an updated copy of your CV in English
2 - Complete a short assessment in SuperAnnotate to evaluate your annotation skills
3 - Finalize onboarding and profile set-up in our system, and become eligible for Applied AI projects.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Regional Research Economist at Anthropic, you will work to collaborate with governments, academia, industry, and civil society in your region to measure and understand AI's effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally-relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigour will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions.
Our team combines rigorous empirical methods with novel measurement approaches. We're building first-of-its-kind datasets tracking AI's impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system (
Clio
), we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
Key responsibilities
Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region
Advance research collaborations that answer country- or regional-specific economic impact questions
Translate research insights into actionable recommendations for policy discussions
Make fundamental contributions to the development and expansion of the
Anthropic Economic Index
, including country/regional-specific analysis
Design and collaborate on empirical research on AI's economic effects with governments, academia, industry, and civil society in your region
Develop new methodological approaches, in collaboration with partners in your region, for studying AI's impact on:
Labor markets and the future of work
Productivity and task transformation
Economic inequality and displacement
Industry-specific disruption and adaptation
Aggregate economic trajectories (GDP, productivity, unemployment) under varying AI-adoption scenarios
Work cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
Minimum qualifications
PhD in Economics
Strong track record of empirical research, particularly studies combining novel data sources and economic theory or those implementing frontier methods in causal inference and machine learning
Demonstrated experience working in and relevant relationships across the region
Experience relevant to the study of AI’s impact on the economy, including:
Labor market analysis and occupational change
Task-based approaches to technological transformation
Large-scale data analysis and econometric methods
Large language models for social science research
Policy-relevant economic research
Experimental and quasi-experimental methods for causal inference
Macroeconomic modeling and time series forecasting
Agent-based modeling or large-scale simulation
Technical skills including:
Proficiency in Python, R, SQL, or similar tools for large-scale data analysis
Experience working with novel datasets and measurement systems
Comfort learning new technical tools and frameworks
Demonstrated ability to:
Lead complex research projects from conception to publication
Communicate technical findings to diverse audiences
Build relationships across academic, policy, and industry communities
Strong interest in ensuring AI development benefits humanity
Comfort working with AI systems and ability to think critically about their capabilities and limitations
Representative projects
How Australia Uses Claude: Findings from the Anthropic Economic Index
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Additional information
For this role, we're looking for candidates who can combine rigorous economic analysis with novel measurement approaches to understand AI's transformative effects on the economy. The ideal candidate will be comfortable working at the intersection of empirical economics, technological change, and policy impact.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Regional Research Economist at Anthropic, you will work to collaborate with governments, academia, industry, and civil society in your region to measure and understand AI's effects on the economy and explore research-driven policy interventions. You will contribute to the development of the Anthropic Economic Index and its extension to generate regionally-relevant insights, establish new methodologies to measure the usage, diffusion, and impact of AI throughout the economy, and work to broaden access to and usage of the insights generated by the Index. You will use frontier methods in econometrics, machine learning, and structural estimation. Such rigour will drive impact, shaping both policy discussions externally and informing Anthropic’s internal business and product decisions.
Our team combines rigorous empirical methods with novel measurement approaches. We're building first-of-its-kind datasets tracking AI's impact on labor markets, productivity, and economic transformation. Using our privacy-preserving measurement system (
Clio
), we
analyze millions of real-world AI interactions
to understand how AI augments and automates work across different occupations and tasks.
Key responsibilities
Build and maintain relationships with academic institutions, policy think tanks, and other research partners as the primary point of contact for these organizations on economic impact work in your region
Advance research collaborations that answer country- or regional-specific economic impact questions
Translate research insights into actionable recommendations for policy discussions
Make fundamental contributions to the development and expansion of the
Anthropic Economic Index
, including country/regional-specific analysis
Design and collaborate on empirical research on AI's economic effects with governments, academia, industry, and civil society in your region
Develop new methodological approaches, in collaboration with partners in your region, for studying AI's impact on:
Labor markets and the future of work
Productivity and task transformation
Economic inequality and displacement
Industry-specific disruption and adaptation
Aggregate economic trajectories (GDP, productivity, unemployment) under varying AI-adoption scenarios
Work cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Amplify external engagement through research publications, policy briefs, and presentations to diverse stakeholders
Minimum qualifications
PhD in Economics
Strong track record of empirical research, particularly studies combining novel data sources and economic theory or those implementing frontier methods in causal inference and machine learning
Demonstrated experience working in and relevant relationships across the region
Experience relevant to the study of AI’s impact on the economy, including:
Labor market analysis and occupational change
Task-based approaches to technological transformation
Large-scale data analysis and econometric methods
Large language models for social science research
Policy-relevant economic research
Experimental and quasi-experimental methods for causal inference
Macroeconomic modeling and time series forecasting
Agent-based modeling or large-scale simulation
Technical skills including:
Proficiency in Python, R, SQL, or similar tools for large-scale data analysis
Experience working with novel datasets and measurement systems
Comfort learning new technical tools and frameworks
Demonstrated ability to:
Lead complex research projects from conception to publication
Communicate technical findings to diverse audiences
Build relationships across academic, policy, and industry communities
Strong interest in ensuring AI development benefits humanity
Comfort working with AI systems and ability to think critically about their capabilities and limitations
Representative projects
How Australia Uses Claude: Findings from the Anthropic Economic Index
Anthropic Economic Index Report: Economic Primitives
Anthropic Economic Index Report: Uneven Geographic and Enterprise AI Adoption
Estimating AI productivity gains from Claude conversations
The Anthropic Economic Index
Additional Information
For this role, we're looking for candidates who can combine rigorous economic analysis with novel measurement approaches to understand AI's transformative effects on the economy. The ideal candidate will be comfortable working at the intersection of empirical economics, technological change, and policy impact.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£195,000
—
£245,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb’s most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.
What you’ll do in the role:
Own the technical sales motion on a portfolio of mid-market to enterprise accounts across AMER, partnering closely with sales to drive deals forward.
Lead discovery, solution design, and technical conversations that connect Honeycomb’s platform to real engineering and business priorities, from first call through close.
Drive the technical win. Define success criteria, run POCs, navigate competitive evaluations, and build stakeholder confidence with engineering teams and technical buyers.
Engage with engineering leaders, platform teams, and SRE organizations on observability best practices and AI-era workflows.
Translate complex customer environments into clear architectures and solution narratives that resonate with both hands-on practitioners and technical decision-makers.
Leverage AI tools to work efficiently and creatively while maintaining accuracy and reliability. Human-in-the-loop is a real thing!
Get hands-on when it matters. Instrument applications, troubleshoot technical blockers, and help customers prove outcomes in real environments.
Contribute to the team’s technical library: demos, solution frameworks, reference architectures, and repeatable assets that make the whole team more effective.
Deliver demos, workshops, and technical presentations that create conviction.
Collaborate across Sales, Product, Marketing, Field Engineering, and DevRel to strengthen the go-to-market motion and improve how we show up for customers.
Bring customer and field signals back into the company. Contribute to roadmap conversations and help shape how we demo and position the product.
Share what you know. Help onboard newer team members, document what works, and contribute to a culture of learning and continuous improvement.
Expected to cover some EMEA Customer calls
What you’ll bring to the role:
Preference for CST and EST based candidates- you will be expected to work some EMEA calls
5+ years of pre-sales, solution architecture, or customer-facing technical experience in B2B SaaS with a highly technical ICP, with a focus on enterprise or mid-market accounts.
A consistent track record of winning competitive, multi-stakeholder deals with technical buyers and navigating complex evaluation processes.
Experience selling into developer, platform, SRE, or engineering-led organizations , you earn technical credibility quickly and know how to bridge technical depth with business value.
Strong executive presence with the ability to tailor your message from hands-on engineers to VP-level decision-makers.
Sharp solutioning skills: you whiteboard clearly, simplify complexity, and craft compelling technical strategies even in ambiguous situations.
Hands-on fluency across modern cloud environments, CSPs, containers, Kubernetes, distributed systems, and API-driven architectures.
Solid working knowledge of observability, distributed tracing, and OpenTelemetry. You understand how modern teams instrument, troubleshoot, and optimize complex systems.
Comfort navigating code and implementation details across common languages and frameworks , enough to guide instrumentation and validate technical approaches with customers.
Strong instincts for unblocking deals, reframing challenges, and finding practical paths forward when things get ambiguous.
Experience owning POCs and technical evaluations end-to-end: defining success criteria, managing risk, and driving to a clear outcome.
A collaborative, cross-functional mindset with experience working alongside Product, Engineering, and GTM teams to improve how we go to market.
A point of view on where observability, developer tooling, and AI-assisted workflows are headed , and genuine enthusiasm for helping customers modernize.
A growth and contribution mindset: you share what you know, build reusable assets, and make the people around you better.
Familiarity with MEDDPICC or Command of the Message is a plus.
Willingness to travel ∼20% for customer engagements, field events, and internal collaboration.
On Target Earnings (OTE) based on level of experience (Base + Commission)
$185,500
—
$225,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: United States
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode Technologies is a leader in identity verification, offering innovative, AI-driven solutions tailored to diverse industry needs — from financial services to social media and marketplaces. Our platform is designed to maximize user conversion while minimizing fraud, through a multi-layered approach that includes proprietary AI, deepfake detection, and efficient user re-engagement tools. With close to 99% accuracy in facial recognition tied directly to official document issuance systems, and enterprise partnerships with Citibank, HSBC, Amazon, and Chime, Incode stands apart. With over $250M raised from General Atlantic and SoftBank, we're driving the future of digital trust — and we need a builder-minded Total Rewards leader who can design world-class reward programs from the ground up and own every detail of their execution.
The Impact You'll Make
Incode's Total Rewards function is at an inflection point. Over the past year we moved from a stock-option-only program to a new equity framework that blends time-based options with performance RSUs tied to ARR milestones, launched equity plans in new jurisdictions, expanded our market data, and scoped a job-architecture and leveling project ahead of the next compensation cycle. What we have not had is a single leader who owns all of it end to end.
As Vice President, Total Rewards, you will own compensation, equity, benefits and rewards operations for Incoders across the US, LATAM and EMEA. You'll be the executive the CEO, the Board and the leadership team turn to on pay decisions — from a Regional VP's offer in Mexico City to board member grants — and you'll build the governance, systems and team that make those decisions consistent, data-backed and fast.
This is a build-and-run role. You set the strategy — and you roll up your sleeves during the comp cycle.
What You'll Own & Drive
Rewards Strategy & Governance
— Define and steward Incode's compensation philosophy, market positioning and pay mix by region. Build the approval matrix, offer guidelines and exception process so decisions are consistent and quick. Serve as authorized signatory for promotions, salary increases, compensation adjustments and bonus confirmations.
Job Architecture & Leveling
— Lead the job-architecture and leveling project with our external compensation advisors and People Partners, and land it before the next compensation cycle: job families, levels, salary structures and career frameworks, with the metrics that show it worked.
Compensation Cycles
— Run the annual compensation and performance-linked increase cycle end to end with Finance and People Partners: budget by organization, band updates, manager recommendation frameworks, calibration support, letters and communications. Design and administer bonus and MBO plans with Finance.
Equity
— Own the equity program: new-hire, promotion, refresh and performance grants; the options-to-RSU framework and vesting design; board and advisor grants; and coordination with Finance, Legal and outside counsel on board resolutions, 409A valuations, the cap table and international plan compliance. Lead equity education for managers and employees.
Executive & Offer Compensation
— Partner with the CEO, CBOO and Talent Acquisition on executive and GM packages (base and variable mix, equity structure, sign-on and clawback terms), and support the Board's compensation committee on executive pay and benchmarking.
Global Benefits
— Set the benefits strategy by region with an impact-versus-cost lens; manage brokers, renewals and leave policies across countries so that what we offer in Mexico City, Belgrade and San Francisco each feels like Incode.
Sales Compensation Partnership
— Partner with Finance and Revenue Operations on sales and customer-success variable plan design, quota-setting methodology, pay mix and payout governance, bringing market data and plan-design discipline.
M&A Integration
— Lead rewards harmonization for acquisitions, including equity plan assumption, leveling alignment and benefits integration.
Tooling & AI
— Build an AI-enabled Total Rewards function: market benchmarking, pay-equity monitoring, comp-cycle operations and compensation communication, with clear guardrails on data privacy, accuracy and where human judgment stays non-negotiable. Own the TR tool stack and market data sources.
Team
— Lead and grow the Total Rewards team. Raise the bar on rigor, turnaround and documentation so that today's ad-hoc requests become repeatable processes.
The Qualities That Set You Apart
You build and you run
— You're comfortable owning the day-to-day with a lean team while building the structure that lets it scale.
You speak finance
— You build the models yourself, understand burn and dilution, and earn credibility with the CFO and the Board.
You bring executive presence — and pace
— You work with a CEO who moves fast. You make clear recommendations, protect internal equity, and know when to flex.
You operate at every altitude
— Board grants in the morning, a Regional VP's offer in Mexico City in the afternoon. The shift energizes you rather than frustrates you.
You're AI-forward
— You use AI tools in your own work and have a point of view on where they belong in Total Rewards.
Your Background
Experience
— 12+ years in compensation and total rewards, including 4+ years leading the function for a complex, multi-country employer such as a large technology or professional-services firm, with hands-on ownership of compensation cycles, equity programs and benefits. You have run the function with rigor at scale and want to build it at a company of Incode's stage.
Equity expertise
— Deep expertise in options and RSUs, refresh and performance-grant design, 409A and cap-table coordination, board grants and international equity plans. You have led an options-to-RSU transition or a comparable program change.
Global compensation
— Experience across the US and at least one of LATAM or EMEA. Mexico experience and Spanish are strong advantages.
Certification
— CCP, GRP or CEP certification is a plus.
Nice to Have
Prior experience at an identity verification, cybersecurity, KYC/AML, or data company.
Consulting background in total rewards or executive compensation.
Why Incode?
Be part of a mission-driven company at the intersection of AI, identity, and trust.
Work alongside a world-class team backed by General Atlantic and SoftBank.
Shape the future of how people — and companies — verify identity at global scale.
Competitive compensation, equity participation, and benefits.
A culture that rewards ownership, speed, and intellectual curiosity.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Oakland, CA; San Francisco, CA
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Field Operations Manager
on Via’s Transit-as-a-Service (TaaS) Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage daily operations while driving continuous improvement and growth of our services.
**This is an in-person position with the expectation that you will be onsite in Bayview, CA 3-5 days per week.**
What You’ll Do:
Ensure operational excellence and an unbelievable customer experience
Oversee operations in person, the business needs may dictate a need for early mornings or evenings at times
Manage driver supply to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations
Prioritize operational issues as the real-time point of contact and implement creative solutions to solve problems as they arise
Respond to driver feedback and live customer issues
Diligently work collaboratively with a broad interdisciplinary team to scale operational processes, systems, and tools to drive rapid growth
Analyze, interpret metrics/KPIs in order to identify possible inefficiencies and apply analysis to optimize operations.
Who You Are:
A socially perceptive, environmentally conscious individual who is aligned with promoting transportation equity and the reduction of carbon emissions.
A self-starter who is comfortable taking on a high level of responsibility
A driven executor with a track record of end to end ownership of a book of business, and a history of hitting KPIs and revenue goals.
A team-focused individual that takes ownership of their work and pride in their team's success.
Experienced in project management, creating and refining operational processes, and customer service. Multi-site management experience is a plus.
An outgoing and sociable leader; skilled at communicating professionally with partners, customers and driver partners from a broad range of backgrounds.
Willing to wear multiple hats and contribute on projects of all types
Fluent in English, additional languages a plus
Based in the Oakland or SF area can easily commute between operations at least 3-5 times a week
Experienced in managing (including scheduling) a team is a plus
Taking initiative and owning new projects
Comfortable with ambiguity and evolving / adapting as conditions change
Experienced in managing projects with multiple stakeholders is a plus
Bachelor’s degree is a plus
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $65,000 - 75,000 / year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: London, England, United Kingdom
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About The Role
We're rebuilding Wheely to be the fastest and most reliable ride-hailing app on the planet — one where both the passenger app and the driver app stay responsive on a flaky signal in the back of an apartment building, keep working behind censorship firewalls, and don't drop the real-time guarantees a moving car depends on.
We're also adding something nobody in this category has built seriously: privacy as a product, not a compliance footnote.
This role owns the core that makes all of that possible: the platform, the infrastructure, the privacy primitives the rest of engineering builds on top of, and the internal agent harness that lets teams across the company automate work that used to need humans.
You'll inherit a mostly-Go codebase and a small group of strong engineers. You'll also inherit a genuinely open question on most of what matters. Is microservices the right end state, or did we default into it? How should a backend look in 2026 when AI has absorbed a large share of routine engineering work, when QA isn't a separate function, and when a small senior team paired with a few unusually strong grads can outship a 2019-style org several times its size?
Our main engineering hub is in Cyprus. We're now building up London as a second hub, and this role is part of that — you'd be one of the first senior engineering leaders on the ground here, helping shape what London looks like as a location, who we hire into it, and what work belongs where.
Responsibilities
Own the technical direction of the platform end to end — including the architectural questions that haven't been answered yet, like whether to keep moving toward microservices or reconsider.
Make real-time work, end to end. Driver app especially (location, dispatch, ride state) all of it under adversarial network conditions.
Lead the privacy story on the engineering side — what's actually different about how data flows through our systems vs. every other ride-hailing company.
Own and grow the agent harness so other teams can wire AI into workflows that used to need people. Today it's Rust. Tomorrow's shape is yours.
Help build London as an engineering hub. That means hiring into it, deciding (with the rest of the leadership team) what work makes sense in London vs Cyprus, and setting the culture for a new office while staying tightly coupled to the main hub.
Requirements
You have designed backend systems from scratch (not only maintained, scaled, or rewritten what someone else built). We'll spend real time in the interview on the trade-offs you made and why.
Real-time systems experience at consumer scale.
Several years of managing engineers, with hiring and firing calls you'd defend in detail. Total headcount matters less to us than the calibre and the outcomes.
Based in London. We sponsor visas: you don't need to be in the UK today, you just need to be willing to move. Regular travel to our Cyprus hub expected, especially early on.
What we offer
Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
Employee stock options plan
Private medical and dental insurance
Life and critical illness cover
Latest-generation MacBook Pro and 4k display
Monthly credit towards Wheely journeys
Cycle to Work scheme
Professional development stipend
Relocation support, including visa sponsorship and allowance
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
StellarTech is building a Customer Tech Care unit - a specialised engineering squad embedded within Customer Care, whose sole purpose is to technically resolve every user issue that cannot be solved by a standard support agent. As the Lead, you will be the technical authority and organisational backbone: triaging escalated tickets, directing your team of automation engineers, coordinating with product and infrastructure engineering, and personally architecting or approving every solution shipped.
This is not a traditional support lead role. You will spend the majority of your time in systems - querying databases, reproducing bugs in staging, reading logs, designing automation flows, and evaluating LLM agents. You are the bridge between what support teams observe and what engineering teams build.
What You’ll Do:
1. Team Leadership & Unit Operations
• Own day-to-day operation: capacity planning, sprint structure, task distribution, and quality standards.
• Mentor and grow automation engineers; define code and architecture review processes.
• Establish and track unit KPIs: ticket deflection rate, automation coverage ratio, recurrence prevention.
• Report unit performance to management; propose headcount and tooling investments backed by data.
2. Escalation Triage & Technical Investigation
• Serve as the primary technical intake point for all escalated issues: reproduce problems, isolate root causes, scope resolution paths.
• Access production/staging systems, internal dashboards, and databases (SQL/NoSQL) to investigate issues directly.
• Analyse logs, event streams, payment records, subscription states, and user journey data.
• Own the diagnostic protocol and ensure team members follow structured investigation runbooks.
3. Automation Solution Architecture
• Design and oversee automation solutions that resolve recurring issue categories without human intervention.
• Architect multi-step pipelines spanning Zendesk triggers, internal API calls, and database state changes.
• Define the solution taxonomy (macro vs. API vs. LLM agent vs. DB script) and enforce it across the team.
• Approve all automation flows before production deployment; enforce rollback and monitoring standards.
4. LLM & AI Agent Delivery
• Lead design and deployment of LLM-based agents capable of diagnosing and resolving issues autonomously.
• Define agent architecture for context injection: user profile, subscription state, events, ticket history from DB.
• Oversee training loop quality: curate high-quality resolved tickets to improve agent accuracy.
• Evaluate agent performance quantitatively; own escalation decisions vs. further automation.
5. Engineering–Support Interface
• Act as authoritative translator between support teams (who observe symptoms) and engineering teams (who own systems).
• Maintain a shared escalation taxonomy and SLA matrix agreed with both Support Director and Engineering leads.
• Own the feedback loop: unit diagnostic output becomes the engineering bug report that ships a fix.
• Coordinate with Product, Backend Engineering, and Data teams to secure required system access and API endpoints.
6. Documentation & Knowledge Management
• Maintain a live runbook library: automation flows, escalation paths, investigation procedures.
• Ensure every automation has a documented failure mode and rollback path.
• Create onboarding materials for new automation engineers.
What We’re Looking For:
• 5+ years in automation engineering, technical support engineering, or platform engineering - with 1–2 years in a team lead or tech lead capacity.
• Demonstrated ability to investigate production issues via direct system access: logs, SQL/NoSQL databases, API responses, event streams.
• Hands-on experience building LLM-based agents or AI-driven automation (OpenAI API, function calling, embeddings, or equivalent).
• Strong Python skills; production-quality scripts for automation, data remediation, and API orchestration.
• Experience designing Zendesk automation pipelines (triggers, automations, ZAF apps) or equivalent support platforms.
• Event-driven architecture and API integration patterns (REST, webhooks, async queues).
• Track record owning support metrics: deflection rate, FCR, CSAT, time-to-resolution.
Nice to have:
• Low-code/no-code orchestration tools (n8n, Zapier, Make, Rivet) in hybrid architectures.
• B2C or subscription-based product background with high user volume and complex billing/access state.
• CI/CD pipelines and production-level monitoring for automation systems.
• Data engineering concepts: pipeline design, idempotency, retry logic, dead-letter queues.
• RAG architectures, vector databases, or knowledge-base-augmented LLM agents.
• Experience in a regulated environment (GDPR, PCI-DSS, SOC 2).
Why You'll Love Working With Us:
Innovative Environment: We're all about trying new things and pushing the envelope in EdTech.
We are global remote
Health: company-provided medical expense compensation.
AI solutions: АІ subscription and other tools.
Balance: Flexible paid time off, you get 21 days of annual leave + 10 bank holidays.
Collaborative Culture: Work alongside passionate professionals who are as driven as you are.
Interview Stages:
HR Screen/Introduction
Technical Interview
Technical Assignment
Final Interview
Location: United States; Boston, United States; Cambridge, United States; Salem, United States; Lowell, United States; Lynn, United States
Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties.
Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviours which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes
Why Join Us?
Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges.
What You'll Do
Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients
Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more
Partner with our internal clinical team to improve the platform and client programs
Requirements
For Counselors
Hold an active Massachusetts Licensed Mental Health Counselor (LMHC) license
Be licensed through the Massachusetts Board of Registration of Allied Mental Health and Human Services Professions
Hold a Master’s degree in Counseling or a related field
Have completed:
60 semester hours of graduate education
3,360 hours of post-master’s supervised experience over a minimum of 2 years
Have passed the NCMHCE examination
For Psychologists
Hold an active Massachusetts Psychologist license
Be licensed through the Massachusetts Board of Registration of Psychologists
Hold a doctoral degree (Ph.D. or Psy.D.) from an accredited program
Have completed:
2 years of supervised experience
At least 1 year of post-doctoral supervised practice
Have passed:
Examination for Professional Practice in Psychology (EPPP)
Massachusetts jurisprudence examination
Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT)
Languages: Proficiency in English and your local language
Preferred Background: Prior experience with EAP, adult counseling, or coaching in managerial roles
Flexibility: Openness to ocassional onsite work, if necessary
Benefits
This is more than a job. It's your chance to:
Work with a global provider network
Broaden your clientele base beyond local users
Grow your career outside of sessions through research, content, and webinars
Access supervision & CE most EAP's don't provide
If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care!
УдалённоRemote - Pennsylvania
УдалённоRemote - Louisiana
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Limassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
УдалённоSouth Africa (remote)
УдалённоPhilippines (Remote)
УдалённоIndia (Remote); Nepal (Remote); China (Remote); Bhutan (Remote)
Singapore
London, UK
УдалённоseniorRemote - United States
United States
Oakland, CA; San Francisco, CA
London, England, United Kingdom; Relocation support, including visa sponsorship and allowance
leadГеография найма не уточнена
УдалённоUnited States; Boston, United States; Cambridge, United States; Salem, United States; Lowell, United States; Lynn, United States