Location: ES - Barcelona, Spain
Scopely is looking for a
Senior Product Manager
to join our
Star Trek™ Fleet Command
team in Barcelona on a hybrid basis.
Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top grossing Massive Multiplayer Strategy games on the market.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily.
What You Will Do
As the Senior Product Manager
,
you will be the product owner for key monetisation and engagement initiatives across the live game. This includes driving the roadmap and execution of our monthly content releases, ensuring they are cohesive, compelling, and highly performant. You will work cross-functionally with Game Design, Product Marketing, Product Ops, Economy Design, and Data Science teams to define, prioritise, and deliver exceptional player experiences that meet business and player goals.
Own the content and performance strategy for our monthly releases, aligning them to player motivations, economic balance, and business KPIs
Define and manage the monthly content calendar, collaborating with Design, Production, and Engineering to deliver high-quality, on-time experiences
Use data and experimentation to optimise monetisation, engagement, and retention across a broad player lifecycle—from new users to end-game whales
Deeply understand player behaviour across multiple geos and platforms to ensure we deliver value through personalisation and segmentation strategies
Work closely with the economy and systems design teams to ensure content aligns with long-term progression goals and avoids inflation
Partner with UX, Research, and Community teams to develop empathy for player sentiment and pain points, and translate them into actionable product improvements
Build business cases for major new initiatives and content verticals, including competitive research and revenue forecasting
Mentor junior PMs and contribute to a culture of product excellence and cross-functional collaboration.
What We're Looking For
Extensive experience in product management, ideally with significant responsibility on a F2P mobile game
Demonstrated success managing complex monetisation and engagement systems, with extensive experience in content development
Data-native mindset, with the ability to translate raw performance metrics into strategic insights and actionable plans
Excellent communication and collaboration skills, with a proven track record of aligning diverse teams around a shared product vision
Strong player empathy and experience working with user research, community feedback, or other voice-of-player channels
Experience driving impact across cross-functional pods, including creative, design, and engineering teams
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: GB - London, United Kingdom
Scopely is looking for a
Senior Product Manager
to join our
Star Trek™ Fleet Command
team in London on a hybrid basis.
Star Trek Fleet Command's ongoing success goes from strength to strength. Our in-house developed 4X MMO was launched in 2018 and continues to evolve, being consistently one of the top grossing Massive Multiplayer Strategy games on the market.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people around the world daily.
What You Will Do
As the Senior Product Manager
,
you will be the product owner for key monetisation and engagement initiatives across the live game. This includes driving the roadmap and execution of our monthly content releases, ensuring they are cohesive, compelling, and highly performant. You will work cross-functionally with Game Design, Product Marketing, Product Ops, Economy Design, and Data Science teams to define, prioritise, and deliver exceptional player experiences that meet business and player goals.
Own the content and performance strategy for our monthly releases, aligning them to player motivations, economic balance, and business KPIs
Define and manage the monthly content calendar, collaborating with Design, Production, and Engineering to deliver high-quality, on-time experiences
Use data and experimentation to optimise monetisation, engagement, and retention across a broad player lifecycle—from new users to end-game whales
Deeply understand player behaviour across multiple geos and platforms to ensure we deliver value through personalisation and segmentation strategies
Work closely with the economy and systems design teams to ensure content aligns with long-term progression goals and avoids inflation
Partner with UX, Research, and Community teams to develop empathy for player sentiment and pain points, and translate them into actionable product improvements
Build business cases for major new initiatives and content verticals, including competitive research and revenue forecasting
Mentor junior PMs and contribute to a culture of product excellence and cross-functional collaboration.
What We're Looking For
Extensive experience in product management, ideally with significant responsibility on a F2P mobile game
Demonstrated success managing complex monetisation and engagement systems, with extensive experience in content development
Data-native mindset, with the ability to translate raw performance metrics into strategic insights and actionable plans
Excellent communication and collaboration skills, with a proven track record of aligning diverse teams around a shared product vision
Strong player empathy and experience working with user research, community feedback, or other voice-of-player channels
Experience driving impact across cross-functional pods, including creative, design, and engineering teams
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Задачи:
— Вести VIP-клиентов и выстраивать с ними долгосрочные отношения;
— Выявлять потребности и подбирать персональные предложения;
— Презентовать новинки, бонусы и специальные предложения;
— Работать с возражениями и претензиями клиентов;
— Анализировать активность клиентов и формировать персональные предложения;
— Работать с допродажами и увеличивать ценность клиента.
Требования:
— Опыт работы с клиентами или ведения аккаунтов от 1 года;
— Опыт работы с VIP-клиентами будет большим плюсом;
— Знание полного цикла продаж: допродажи, перекрестные продажи, работа с возражениями и закрытие сделки;
— Умение выстраивать доверительную коммуникацию;
— Грамотная письменная и устная речь.
Условия:
— 100 000 ₽ ставка + бонусы до 150%;
— Москва, офис — м. Студенческая / Кутузовская;
— График 5/2, с 10:00 до 19:00;
— Бонусы с первого дня работы;
— Оплачиваемый отпуск — 28 календарных дней и оплачиваемые больничные;
— Оплачиваемый онбординг и поддержка наставника;
— Внутреннее обучение и возможности карьерного роста;
— Ноутбук и гарнитура предоставляются компанией.
ОфисМосква
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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About the Role
The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team. This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy. You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship. You’ll need to embrace a fast-paced, tech savvy, healthcare communications environment. You will also need to be confident in managing multiple clients and priorities simultaneously. A detail-oriented, self-motivated, “can-do” personality is essential.
Responsibilities:
— Cultivating, managing and maintaining all aspects of relationships with new and existing clients on assigned accounts
— Responsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion
— Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress
— Collaborate with various internal/external teams to develop, iterate, and launch client content
— Monitor, measure, and summarize campaign metrics
— Accurately forecast project deliverables and achieve revenue recognition goals
What We're Looking For
— 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market
— Understanding of the pharmaceutical regulatory review process
— Client-facing experience required
— Excellent written and verbal communication
— Success working independently and being personally accountable for assigned client accounts
— Highly organized, able to coordinate large amounts of information across multiple projects
— Enthusiasm to help physicians and improve the US healthcare system
Compensation
The anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity. Our total compensation package may include base salary, equity (where applicable), quarterly bonus or incentive compensation (where applicable). Specific compensation details will be discussed during the interview process.
Benefits
In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include medical, dental, and vision insurance, 401(k) with company match, flexible paid time off and company holidays, paid parental leave, professional development and learning opportunities, wellness and mental health resources, remote work support and home office stipend (where applicable).
Задачи:
— Управление здоровьем клиентов, удержанием и рисками в портфеле, совместно с отделами продаж и продления контрактов.
— Создание, поддержка и выполнение планов успеха клиентов для приоритетных аккаунтов с четкими бизнес-целями, этапами и ответственными.
— Проактивное выявление рисков продления и оттока, разработка планов сохранения и отслеживание мер по их снижению.
— Выявление и квалификация возможностей расширения (кросс-продажи, апселл, расширение кейсов использования) и сотрудничество с отделом продаж для их продвижения.
— Перевод целей клиентов в измеримые результаты и обеспечение отслеживания прогресса.
— Регулярный анализ данных использования, оценок здоровья и телеметрии для выявления пробелов, стимулирования внедрения и предотвращения снижения ценности.
— Проведение обзоров, ориентированных на ценность (например, планы успеха, обзоры бизнес-результатов), связывая использование продукта с бизнес-результатами.
— Построение и поддержание доверительных отношений с контактными лицами, владельцами проектов и спонсорами бизнеса.
— Проведение регулярных встреч, воркшопов и обзоров управления, адаптированных к сегменту клиентов и стадии жизненного цикла.
— Сбор и распространение обратной связи от клиентов, обеспечение решения проблем и обмена опытом внутри компании.
— Выявление и развитие адвокатов клиентов для использования в отзывах, кейсах и мероприятиях.
— Поддержание точности данных клиентов в инструментах управления успехом клиентов и CRM.
— Использование стандартизированных методик и процессов для внедрения, развития и подготовки к продлению.
— Подготовка и поддержка планов успеха аккаунтов для руководства с ясной видимостью статуса, рисков и возможностей.
— Внесение вклада в постоянное улучшение процессов, шаблонов и лучших практик управления успехом клиентов.
— Сотрудничество с отделами продаж, поддержки, инженерии, продуктового менеджмента и профессиональных услуг для координации стратегии аккаунтов, управления эскалациями, обмена инсайтами и согласования проектов.
Требования:
— Опыт работы в Customer Success, Account Management, консалтинге или аналогичной клиентской роли в B2B SaaS / корпоративном ПО.
— Подтвержденный опыт управления портфелем средних и крупных корпоративных клиентов и достижения целей по удержанию.
— Глубокое понимание моделей подписки / повторяющихся доходов и факторов оттока и расширения.
— Умение уверенно взаимодействовать с техническими и нетехническими заинтересованными сторонами (от администраторов до директоров/вице-президентов).
— Навыки работы с данными и дашбордами (использование, здоровье, NPS/CSAT) и преобразование инсайтов в конкретные действия.
— Отличные коммуникативные, презентационные и навыки рассказывания историй.
— Сильные организационные навыки и управление временем с возможностью приоритизации нескольких аккаунтов и рабочих потоков.
Преимущества:
— Опыт в области Identity & Access Management (IAM), безопасности или смежного корпоративного SaaS.
— Практический опыт работы с платформами Customer Success (например, Gainsight, Totango, ChurnZero) и CRM (например, Salesforce).
— Опыт проведения квартальных/ежегодных обзоров и построения структурированных планов успеха.
— Опыт работы с распределенными / глобальными командами.
Условия:
— Полная занятость.
— Удаленная работа.
— Гибкая и совместная рабочая среда.
— Конкурентные льготы и бонусы, включая щедрый отпуск, родительский отпуск, прогрессивные медицинские опции, пенсионные программы, компенсацию проезда (в некоторых локациях), возможности для обучения.
— Компания поддерживает инклюзивность и разнообразие, равные возможности для всех кандидатов.
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Responsibilities:
— Serve as a named resource and partner for customer organizations.
— Build and maintain trusting relationships, acting as a technical resource for day-to-day operational needs.
— Act as a point of contact for any major customer incidents, managing expectations and communications through resolution.
— Analyze customer data such as support cases, survey responses, and renewal behaviors to identify technical trends and risks.
— Act as the voice of the customer internally to advocate for their needs.
— Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer needs.
— Provide proactive guidance on Ping's features based on the customer's interests and business objectives.
— Occasionally travel to customer sites and be available for some after-hours or weekend coverage as needed.
— Willingness to be a hands-on contributor.
Qualifications:
— Minimum of 4 years of related experience in Customer Success / Experience.
— Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management.
— Strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions.
— Naturally curious and proactive approach to uncovering adoption blockers and risks.
— Experience with SFDC, Gainsight, or equivalent CRM systems.
— Solid technical understanding of Cloud Solutions.
Salary Range: $76,000 - $95,000 + variable pay
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
— Flexible, collaborative work environment.
— Growing company with innovative, can-do startup values.
— Employee Resource Groups creating a sense of belonging.
— Regular company and team bonding events.
— Competitive benefits and perks.
— Global volunteering and community initiatives.
Benefits:
— Generous PTO & Holiday Schedule
— Parental Leave
— Progressive Healthcare Options
— Retirement Programs
— Opportunity for Education Reimbursement
— Commuter Offset (Specific locations)
Ping is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. They are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Location: Los Angeles, USA
Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from secure and compliant systems to efficient business platforms that keep the company running smoothly. Enterprise Systems improves how Enterprise operates so Rioters can focus on building magic for players instead of navigating broken processes and fragmented systems.
As
Senior Manager, Enterprise Engineering & Process Excellence
, you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering, which designs, builds, and operates new technical capabilities for Enterprise, and Business Process Excellence, which assesses, redesigns, instruments, and continuously improves enterprise processes. The portfolio includes custom applications, the company directory and organizational data APIs, and integrations with business systems.
You will manage a multidisciplinary team of software engineers and business systems analysts. This is not a traditional enterprise systems role.
We are building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization. We use process mining and telemetry to continuously improve how work gets done, integration and automation with AI to reduce manual effort, and purpose-built applications to create capabilities that differentiate Riot
. You will connect what the business needs, how processes should work, and how technology can deliver improvements.
You will partner closely with leaders across People Tech, Finance Tech, and Enterprise Data & AI, as well as business stakeholders in Enterprise functions.
The role reports to the Director, Enterprise Systems.
Responsibilities:
Software Engineering
Set the strategy and technical direction for enterprise software engineering, integration, and automation.
Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities.
Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support.
Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems.
Business Process Excellence
Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities.
Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions.
Establish practical standards for process ownership, governance, measurement, and continuous improvement.
Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience.
People Leadership, Delivery & Partner Management
Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery.
Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders.
Required Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions.
12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation.
8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams.
Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems.
Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations.
Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js.
Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement.
Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements.
Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders.
Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences.
Desired Qualifications:
Experience applying AI or agentic AI tools to enterprise process problems: process discovery, requirements generation, intelligent automation, or AI-augmented decision-making.
Experience with process excellence methodologies such as Lean or Six Sigma and process mining, intelligence, or modeling tools such as Celonis, ARIS, Signavio, or UiPath, to drive data-informed process improvement.
Experience with enterprise integration and automation IPaaS platforms such as Workato, MuleSoft, Boomi, or similar technologies.
PMP, PgMP, or equivalent project management certification, or demonstrated equivalent experience running a delivery function.
Familiarity with major enterprise SaaS platforms, and their integration ecosystems.
Experience building or scaling a Center of Excellence or Community of Practice around integration, automation, or process standards.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Remote in the United States; San Francisco Bay Area
Workplace: Remote
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems so companies like PUMA, Spotify, Figma, Riot Games, and Skims can create amazing digital experiences for their customers.
As the Director of Sales, Global Account Management, you'll build and lead our growing post-sale expansion motion with existing customers. This high-impact role focuses on driving revenue through renewals, upsells, and deep customer partnerships. You'll collaborate closely with Solution Architects, Sales, and Product teams to ensure we're unlocking long-term value for our enterprise customers. This role is ideal for a strategic leader who understands how to drive account growth within a product-led, developer-first business and thrives in implementing structure for scale.
WHAT YOU WOULD DO:
This is the role that decides how much our biggest customers grow with us. You will build and lead our existing-customer Account Executive team worldwide. You will own hiring, onboarding, and career development for a high performing global team that meets and exceeds goals. The mandate is expansion inside strategic accounts, winning over the developer, product, and executive stakeholders who decide how far Sanity spreads within an organization. Your northstar metrics of GRR and NRR will be the measure of your success as we scale the business to the next level.
Day to day, you will work alongside sellers to map customer orgs, surface the real pain points and use cases, and shape tailored solutions that make Sanity central to how teams work. You will define how we segment accounts, stage the customer lifecycle, and engage at each stage so growth compounds instead of arriving one deal at a time. Building a pipeline is an art and a science that you are skilled at and know how to effectively pass that expertise along to your team.
You will partner closely with Product, Marketing, and Solutions leaders, carrying what you learn in accounts back into roadmap priorities and making sure the post-sale journey earns its keep. And you will build the machinery behind all of it: the playbooks, tools, and systems for forecasting, pipeline tracking, and expansion reporting that let the team grow without losing rigor.
You will lead with data, tracking expansion metrics, usage trends, and upsell conversion, then acting on what they show you. You will own renewals as well, working across functions to protect retention and keep churn low. Do this well and you build a customer base that grows faster the longer it stays, and a team known for making that happen.
ABOUT YOU:
- 10+ years in enterprise sales or account management, including 4+ years in management and 2+ years in second-line leadership: managing managers who lead teams, in addition to individual contributors. You have carried a number yourself, then built and led the front-line managers who own it, and held the results of the full org beneath you.
- Committed to building teams and coaching talent, and to setting the bar for how the whole function treats customers. You know what it takes to develop and shape a team into one of the strongest in the industry.
- Track record of owning an expansion and renewal number at portfolio scale, and building the systems and team that hit it quarter after quarter rather than closing deals one at a time.
- Strong discipline in systematically building pipelines both vertically and horizontally.
- History of growing enterprise revenue against sophisticated, technical buying committees, with the CTOs, engineering leaders, and product leaders who decide how deep a platform goes inside their org.
- Deep command of post-sale motions, and a point of view on how to structure enterprise expansion that you can turn into a repeatable play for a team.
- A strategic, structured operator who can define account segmentation, lifecycle stages, and reporting systems from a blank page.
- Strong communicator and org-mapper. You know how to find champions and turn them into advocates who make the case for you when you are not in the room.
- Proven cross functional leader working across Solutions, Product, and Customer Solutions in a fast-paced, global environment.
Bonus Points:
- Preference for candidates in the San Francisco Bay Area
- Experience in developer tools, headless CMS, composable platforms, or digital experience infrastructure.
- Technical fluency with modern software development workflows.
WHAT WE CAN OFFER
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive salary, commissions, bonus, and stock options program
WHO WE ARE
Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data, so it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.
Backed by Netlify, Vercel, the founders of Twitter and Medium, Heroku's ex-CEO, and leading VCs like ICONIQ Growth, Threshold Ventures, and Lead Edge Capital, Sanity is at the epicenter of the modern digital product development stack.
You can only build a great company with a great culture. Read about our values https://www.sanity.io/blog/our-sanity-values and join us in building a diverse and inclusive team.
Sanity.io http://Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.
#LI-KR1
Location: San Francisco
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time.
As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio.
This role is based in our San Francisco or New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
People Leadership & Coaching:
Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics.
Executive Relationship Advisory:
Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews.
Program & Operational Scaling:
Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio.
Portfolio Risk & Opportunity Management:
Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities.
Cross-Functional Voice of Customer:
Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role.
Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred.
Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale.
Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization.
Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs.
Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated OTE range is between $238,000-280,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Alpaca is already the infrastructure layer that hundreds of partners build on for execution. Nobody else is both the execution layer and the data layer - and that makes us the natural one-stop shop for brokerage plus market data. We're hiring a Lead Product Manager to own that second half: define and grow Alpaca's market data business as a standalone, revenue-generating product line.
We're seeking a Lead Product Manager, Market Data to define and own Alpaca's market data strategy - both as a capability that powers our platform and as a standalone, revenue-generating product line.
This role is equal parts strategy and delivery. You'll decide what data we source, how we package and price it, what we build versus buy - and then ship the APIs, feeds, and tooling that partners and internal teams depend on every day.
What You'll Walk Into
You won't be starting from zero - you'll be owning live problems:
Multiple new exchange onboardings in flight, each with its own licensing, entitlement, and redistribution constraints.
A pricing and packaging model that needs rethinking as we expand across asset classes and geographies.
Partners asking for data we don't serve yet - consolidated feeds, historical datasets, derived analytics - you'll be building those requests against cost and commercial upside.
Internal teams (trading, algo routing, compliance, clearing) consuming market data with no product owner ensuring coverage keeps pace.
Things You Get To Do
Negotiate or inform negotiations on exchange licensing, redistribution rights, and entitlements as Alpaca onboards new exchanges and asset classes - you'll talk to vendors and global venues directly.
Assess build-vs-buy for data infrastructure: where do we source from third parties, where do we invest in proprietary collection and normalization, and where do we create derived or value-added data products.
Build the commercial model: define pricing and packaging (real-time vs. delayed, depth-of-book tiers, historical datasets, derived analytics) and work with sales to grow market data revenue.
Own the competitive position: understand how dedicated market data providers price and differentiate, and identify where Alpaca's bundled brokerage-plus-data model creates a defensible edge.
Own the developer experience for market data APIs (REST, WebSocket/SSE, historical endpoints) - coverage, latency, reliability, and documentation that developers actually want to read.
Lead partner discovery: understand what data capabilities are table-stakes vs. differentiating for neobrokers, RIAs, hedge funds, and crypto exchanges, and turn that into prioritization.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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Location: Utah | Hybrid
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!
Essential Job Duties
BambooHR is rebuilding its Security Operations function around AI. We are not adding AI tooling to an existing SOC - we are redesigning how the work happens, so that automation and AI agents carry the volume and our people carry the judgment. We are looking for a manager to lead that team and own that transformation.
You will lead a team spanning detection engineering, threat intelligence and hunting, and incident response. Day to day, you will run a live operation: incidents, detections, hunts, on-call coverage, service-provider relationships, and the operational metrics that leadership works from. Running alongside that operation is the change itself — automating triage and enrichment so analysts stop working queues, building detection content we write, tune and own, and standing up threat intelligence as a program that produces detections and hunt hypotheses rather than reports that have no clear actionable insights.
The reason this role exists now is that the surface a security team defends is changing shape. As HR technology becomes more AI-driven and more agentic, autonomous software acts with real authority, machine identities multiply, and attacks accelerate. That surface grows faster than any security team can hire against, which is why we staff for judgment and build automation for volume. This role sits at the center of that decision - and the person in it will spend a meaningful part of their time deciding, in writing, how much authority automated systems are allowed to hold.
You will:
Supervisory Responsibilities
Leads and grows a team of security analysts, detection engineers, and threat intelligence practitioners.
Recruits, interviews, hires, onboards and retains technical security talent in a competitive market.
Oversees the daily workflow of the team: shift coverage, on-call rotation, incident assignment, and detection backlog priority.
Provides constructive and timely performance evaluations, and builds development plans against the skills an AI-native SOC actually requires: detection-as-code, agent supervision, and intelligence tradecraft.
Supports career growth and internal mobility across the broader security organization, treating it as a retention strategy rather than a loss.
Handles discipline and termination of employees in accordance with company policy.
Run the operation
Own daily security operations end to end - alert handling, shift coverage, on-call rotation, escalation quality, and detection backlog priority and rule retirement.
Serve as incident commander for the majority of security incidents, and partner with the VP of Information Security on the most severe incidents and on executive communication.
Manage security service-provider relationships, including service reviews, escalation quality, and tuning direction.
Publish a regular operational metrics pack that the team and executive leadership both work from.
Automate the volume, not the analyst
Build and enforce an automated incident runbook program covering the incident types behind the majority of alert volume.
Drive the automation of Tier-1 triage and a growing share of Tier-2 workflows, so routine work resolves without a human touching it and escalations arrive as an assembled case with clear timeline, scope, and blast radius, rather than a raw alert.
Redirect reclaimed capacity upward rather than out of the team - into deeper investigation, detection engineering, and threat intelligence.
Own the detections
Run detection engineering as a product: a prioritized backlog including rules in version control with CI validation, and a full lifecycle of write, test, deploy, measure and retire.
Build in-house detection capability against our own security telemetry, so detection content is something we write, tune and can explain to an engineer, an auditor or a customer.
Build threat intelligence and hunting into programs
Stand up a formal threat intelligence program: approved intelligence requirements, a collection plan mapped to real sources, and a threat model grounded in the risks that actually apply to employee and payroll data.
Ensure every finished intelligence product ends in a detection, a hunt hypothesis, or a control change.
Run a hypothesis-driven hunting program on a regular cadence, and make intelligence genuinely useful to teams outside the SOC.
Build the AI-native SOC
Lead the team through the shift from AI-assisted work (where agents draft and humans approve) to delegated work (where agents act inside explicit, written authority boundaries).
Protect what stays human - adversary reasoning, incident command when consequences are real, disclosure decisions, and the calls that should not be delegated to a machine.
Build detection and response coverage for AI-era threats: prompt injection and tool abuse, autonomous software operating with real authority, and machine identity at scale.
Partner across security engineering, product security, identity and access management, and governance and risk on shared platforms, shared threats, and shared audit obligations.
What You Need to Get the Job Done
5+ years in security operations, incident response, or detection engineering, including 2+ years directly managing a team of security analysts or detection engineers.
Experience running a SOC or detection function at a SaaS or cloud-native company, ideally one with a multi-tenant product and a live compliance calendar (SOC 2 and/or ISO 27001).
Hands-on detection engineering credibility. You have personally written, tested, tuned and retired detections, and you are comfortable treating detection content as code in version control with CI validation.
Experience owning a managed detection relationship (MDR or MSSP).
Direct experience automating SOC workflows through SOAR, runbook automation, or LLM- and agent-based triage and enrichment. You can speak concretely about what was automated, what the false-negative rate was, and how you measured it.
Working fluency with modern security data platforms — data lake or lakehouse architectures — and comfort querying telemetry directly rather than only through a vendor console.
Incident command experience under real pressure, including executive and cross-functional communication during an active incident.
Strong people leadership: hiring, coaching, performance management, and the judgment to lead a technical team through significant change honestly rather than through reassurance.
Excellent written communication. This role publishes runbooks, authority boundaries, intelligence requirements, and metrics that executives read.
Excellent prioritization, and the ability to say no with a reason. The defended surface grows faster than any team does, and protecting your team from over-commitment is part of the job.
Comfort working in an AI-forward environment where agents write and test code, participate in design review, and run triage.
Ability to function well in a high-paced and at times stressful environment, including on-call escalation.
Bachelor's degree in Computer Science, Information Security, or a related field - or equivalent practical experience. Practical experience is weighted more heavily than the degree.
At least five years of related security operations experience required.
Physical requirements can include prolonged periods of sitting at a desk and working on a computer.
Must be available for on-call escalation and to lead incident response outside standard business hours when incident severity requires it.
What Will Make Us REALLY Love You
Experience securing AI or agentic systems - prompt injection, tool abuse, and third-party or autonomous code holding execution authority.
Prior experience standing up a threat intelligence program from zero: intelligence requirements, collection planning, intel-to-detection pipeline, and adversary emulation.
Experience transitioning detection capability in-house from a managed provider.
Experience with non-human identity at scale - service accounts, workload identity, machine credentials - and its detection implications.
Background in HR, payroll, or fintech SaaS, or other environments where employee data and payment fraud are primary adversary objectives.
Experience with cyber resilience practice: backup immutability verification, recovery drills, and recovery-time objectives measured against contractual commitments.
Experience building or supervising LLM agents in production, including evaluation, guardrail design, and human-in-the-loop review patterns.
Public contribution to the detection engineering or threat intelligence community - detection rules, open-source tooling, conference talks, or published research.
Security certifications (GCIA, GCIH, GCFA, GDAT, GCTI, OSCP, CISSP) preferred, not required.
What You'll Love About Us
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Great Company Culture
that has been recognized by multiple organizations like
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Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our
benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
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Location: Miami, United States
About the company
Our mission is that “Any financial application can onboard any user, anywhere in the world, in 1 click.”
Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications.
We have raised over $37M from top-tier investors including
Consensys, Tether, and Animoca Brands
About the Role
Transak requires a Product Partnerships Manager to own, deepen, and protect the existing product-level partner relationships that power our on/off-ramp infrastructure. The priority is relationship continuity, integration health, service quality, commercial performance, and partner confidence across Transak’s current partner base.
This role centers on partnerships that are already directly tied to our product surface: payment methods and rails, API integrations, banking and PSP relationships, liquidity providers, fraud/risk providers, and ecosystem integrations.
The person will manage strategic product partnerships across existing payments, crypto infrastructure, wallets, exchanges, fintechs, banks, PSPs, and ecosystem partners. They must be commercially sharp, technically fluent, operationally disciplined, and able to translate partner issues, capabilities, and roadmap opportunities into clear internal execution plans.
This role should not be treated as a generic business development or international expansion hire. It requires hands-on product partnership management: improving the quality of existing partner relationships, running structured account plans, managing escalations, driving integration and performance improvements, protecting revenue continuity, and identifying expansion opportunities within current relationships before sourcing new markets or new partners.
Key Responsibilities
1. Product Partnership Management
Own day-to-day and senior-level relationships with key product partners globally, with emphasis on the Americas.
Manage partnerships tied directly to the product: payment rails, payment methods, APIs, banking integrations, wallets, exchanges, and infrastructure providers.
Maintain strong partner confidence through clear communication, responsiveness, and structured follow-through.
Build account plans for priority partners, including revenue opportunities, product dependencies, integration health, risks, and executive touchpoints.
Run regular partner business reviews tracking product performance: conversion, payment-method coverage, uptime, latency, support SLAs, issues, decisions, and next steps.
Escalate relationship and integration risks early and propose practical recovery plans.
2. Existing Partner Growth & Relationship Depth
Build structured account plans for priority existing partners, including relationship map, executive sponsor, commercial contribution, product dependencies, integration health, service issues, risks, and growth opportunities.
Deepen senior and working-level relationships with current partners through regular business reviews, clear follow-through, and proactive communication.
Identify opportunities to expand value within existing relationships: additional payment methods, improved coverage, better conversion, higher approval rates, stronger SLAs, better partner tooling, and co-developed product improvements.
Maintain a clear view of each partner’s strategic importance, operational health, commercial performance, renewal or contract considerations, and unresolved blockers.
Coordinate internal action plans across Commercial, Product, Engineering, Legal, Compliance, Risk, Operations, and Finance to improve partner outcomes.
Treat new market or new partner expansion as secondary unless it directly supports an existing strategic relationship or protects a current revenue-critical capability.
3. Product & Integration Execution
Translate partner capabilities and asks into clear product requirements and integration plans.
Partner with Product and Engineering on integration priorities, roadmap dependencies, API specifications, and partner-facing timelines.
Track integration health post-launch: adoption, conversion, error rates, payment-method performance, and partner-reported issues.
Work with Operations, Risk, and Compliance to resolve partner product issues and improve service quality.
Keep internal stakeholders aligned through concise updates, decision logs, and action trackers.
Ensure partner commitments are realistic, documented, and owned.
4. Commercial Growth & Revenue Ownership
Identify growth opportunities with existing and new partners alongside the Revenue team (Sales and Customer Success).
Negotiate or support commercial discussions, including pricing, volume commitments, SLAs, integration priorities, and co-marketing opportunities.
Track partner performance, revenue impact, conversion, payment-method coverage, operational issues, and market-specific blockers.
Work with Finance to build evidence-based business cases for partner and market investments.
Balance growth ambition with risk, compliance, and operational readiness.
5. Partner Portfolio Management & Ecosystem Intelligence
Maintain a clear portfolio view of existing product partners across wallets, exchanges, fintechs, payment providers, banks, crypto infrastructure firms, risk providers, and local payment-method providers.
Segment partners by strategic value, revenue contribution, product dependency, integration complexity, operational risk, executive relationship strength, and growth potential.
Prioritize partner work by protecting revenue continuity, improving product performance, reducing operational friction, strengthening strategic relationships, and unlocking near-term value from existing integrations.
Represent Transak credibly in partner discussions, QBRs, escalation forums, renewal conversations, industry forums, and market-development conversations.
Identify competitive threats, market shifts, partner roadmap changes, and emerging partner needs that could affect existing relationships.
Feed partner intelligence into leadership planning, product strategy, commercial planning, and risk management.
Must-Haves
Mid-career experience: 5-10 years in product partnerships, strategic partnerships, business development, account management, or ecosystem development, with direct product integration ownership.
Direct experience in fintech, payments, crypto, wallets, exchanges, banking infrastructure, remittance, PSPs, or related financial services.
Hands-on experience with API-based partner integrations and product-dependent partner relationships.
Strong relationship management skills with senior external stakeholders.
Demonstrated ability to manage complex partner escalations and cross-functional execution.
Strong commercial judgement and comfort with revenue and partner-performance metrics.
Cross-functional collaboration: experience working across Product, Engineering, Operations, Compliance, Legal, Risk, and Finance.
Clear written communication and disciplined follow-through.
Nice-to-Haves
Existing network across fintech, crypto, payments, wallets, exchanges, PSPs, risk providers, or banking partners, particularly among Transak-relevant partner categories.
Experience growing, renewing, repairing, or scaling existing product partnerships across complex payment, banking, risk, or crypto infrastructure relationships.
Prior work at an on/off-ramp, crypto exchange, wallet, PSP, acquirer, fintech infrastructure company, neobank, or remittance company.
Experience negotiating commercial agreements, pricing, SLAs, or integration commitments.
Technical fluency: comfort reading API documentation and discussing integration architecture with Engineering.
Spanish and/or Portuguese language ability.
Experience with regulated financial services environments.
Comfort with data-driven account planning and partner performance reviews.
Location: Mexico
¡Únete a Banco Plata!
Acabamos de recibir nuestra licencia bancaria y estamos entrando en una etapa de crecimiento acelerado, innovación constante y oportunidades reales para quienes quieren construir algo grande.
¡Forma parte de la revolución financiera que está cambiando México!
¿Qué harás como Project Manager?
Brindar soporte operativo y analítico a la operación de Telesales y a socios externos, asegurando la correcta ejecución de procesos, capacitación y adopción de cambios operativos, así como el seguimiento de indicadores, estándares de calidad y desempeño. Identificar oportunidades de mejora y coordinar iniciativas con equipos multifuncionales para fortalecer la eficiencia, productividad y resultados comerciales de la operación.
Responsabilidades del puesto:
Brindar soporte operativo a Telesales y partners, mediante la comunicación, seguimiento y acompañamiento en la implementación de procesos, cambios operativos y lineamientos comerciales, para asegurar su correcta adopción y ejecución, contribuyendo a la continuidad y eficiencia de la operación.
Coordinar la implementación de iniciativas y proyectos operativos, dando seguimiento a planes de acción, responsables, timelines y KPIs para asegurar su correcta ejecución y cumplimiento de resultados.
Analizar indicadores y desempeño operativo, mediante la revisión de métricas operativas, comerciales y de calidad, identificando tendencias, desviaciones y comportamientos relevantes, para generar insights y recomendaciones que permitan detectar oportunidades de mejora y optimizar el desempeño y los resultados de Telesales.
Dar seguimiento a los procesos de onboarding y nesting, mediante el monitoreo de la evolución del desempeño, revisión de indicadores y detección oportuna de riesgos y desviaciones, para asegurar una adecuada transición de los equipos a la operación y contribuir a la estabilidad, productividad y cumplimiento de métricas.
Diseñar e impartir capacitaciones, sesiones de reforzamiento y actualizaciones operativas o comerciales, mediante la identificación de necesidades de aprendizaje, desarrollo de materiales y ejecución de sesiones con los equipos, para asegurar la correcta transferencia y adopción del conocimiento, fortaleciendo el desempeño operativo y comercial.
Elaborar, actualizar y administrar procedimientos, manuales, guías operativas y materiales de capacitación, mediante la revisión periódica de contenidos, validación con las áreas involucradas y mantenimiento de la documentación vigente, para asegurar la disponibilidad de información clara, consistente y accesible que facilite la correcta ejecución de los procesos operativos.
Monitorear el cumplimiento de procesos y estándares de calidad, identificando oportunidades de optimización y coordinando acciones correctivas y de mejora continua para incrementar la eficiencia y efectividad de la operación.
Coordinar y colaborar con Operaciones, Training, Quality, Learning Experience, Workforce, Reclutamiento, Recursos Humanos y otros stakeholders, mediante la alineación de necesidades, seguimiento de acuerdos y coordinación de iniciativas operativas, para asegurar una ejecución consistente, oportuna y eficiente de los procesos.
Requisitos de la posición:
Licenciatura titulada.
Experiencia de 2 a 4 años en operaciones de telesales, call center, customer experience, capacitación, calidad, soporte operativo o mejora de procesos.
Experiencia en procesos de onboarding, nesting y seguimiento de desempeño operativo.
Experiencia impartiendo capacitaciones, sesiones de reforzamiento y acompañamiento operativo o comercial.
Experiencia documentando procesos, procedimientos, guías operativas y materiales de capacitación.
Experiencia en monitoreo de calidad y seguimiento de indicadores operativos y comerciales.
Experiencia analizando procesos e identificando oportunidades de mejora y optimización operativa.
Experiencia colaborando de manera transversal con equipos de Operaciones, Entrenamiento, Calidad, Workforce, Producto y otras áreas de soporte.
Experiencia en seguimiento y ejecución de planes de acción orientados a resultados.
Experiencia trabajando con proveedores o partners comerciales externos es deseable.
Conocimientos:
Procesos operativos de telesales, call center y customer experience.
Procesos de onboarding, nesting y performance management.
Metodologías de capacitación y aprendizaje para adultos.
Diseño y ejecución de entrenamientos operativos y comerciales.
Gestión documental y elaboración de procedimientos, guías y materiales operativos.
Monitoreo de calidad y evaluación de desempeño.
Análisis de indicadores operativos y comerciales.
Metodologías de mejora continua y optimización de procesos.
Coordinación y seguimiento de proyectos e iniciativas operativas.
Excel intermedio y herramientas de análisis y reporteo.
Manejo de CRM y plataformas de gestión de operaciones comerciales.
Inglés avanzado (indispensable).
Habilidades:
Capacidad analítica para interpretar métricas, identificar tendencias y detectar oportunidades de mejora.
Capacidad para estructurar y resolver problemáticas operativas.
Facilitación de entrenamientos y transferencia efectiva de conocimiento.
Comunicación clara y capacidad de influencia con equipos operativos y stakeholders.
Capacidad para trabajar transversalmente y coordinar acciones con diferentes áreas.
Organización y seguimiento simultáneo de iniciativas, procesos y planes de acción.
Atención al detalle y enfoque en calidad y cumplimiento de estándares.
Adaptabilidad para gestionar cambios en procesos, herramientas y prioridades operativas.
Capacidad para generar recomendaciones y propuestas de mejora basadas en datos.
Orientación a resultados, eficiencia operativa y mejora continua.
Ofrecemos:
Salario competitivo
Prestaciones de ley
Bono mensual
SGMM
Seguro de Vida
20 días de vacaciones
3 flex days
Horarios:
Lunes a Viernes: 9:00 am a 7:00 pm.
*Interesados postularse por este medio*
adjuntando su currículum.
¿Por qué unirte a Banco PLATA?
Creemos en las personas antes que en los puestos. Aquí encontrarás un lugar donde tu esfuerzo se reconoce, tu crecimiento importa y cada logro se celebra en equipo. Somos una empresa que apuesta por el talento, impulsa nuevas oportunidades y acompaña tu desarrollo profesional en cada paso.
Location: Dallas, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Project Management Office (PMO) Project Manager (Growth, Development, Power) is the PMO's embedded project management partner to the Growth, Development, and Power functions, providing the cross-functional coordination and execution structure required to move sites and related initiatives through the broader organization. Growth, Development, and Power sits at the intersection of numerous internal and external stakeholders.
Progress may depend on Pre-Construction, Construction, Operations, Technology, Finance, Finance, Procurement, Legal, Community Relations, Government Relations, consultants, and external agencies. While Growth, Development, and Power leadership and subject matter experts retain ownership of technical and development decisions, the PM ensures that the work surrounding those decisions is coordinated across the business.
The role creates visibility into what needs to happen, by whom, and when; identifies downstream impacts and dependencies early; and ensures other departments are engaged before gaps become schedule, resource, or business risks. This allows Growth, Development, and Power leaders to focus on development strategy and technical execution while the PM ensures that cross-functional commitments, dependencies, decisions, and business processes remain aligned and moving forward.
What You’ll Do:
Partner with Growth, Development, and Power leadership to understand the development pipeline, departmental priorities, upcoming milestones, constraints, and cross-functional requirements.
Break complex initiatives into clear workstreams, milestones, tasks, dependencies, owners, and decision points.
Maintain portfolio-level visibility into Growth, Development, and Power activities and ensure key initiatives are accurately represented in the PMO project management systems.
Identify and manage dependencies between Site Development and Pre-Construction, Construction, Operations, Technology, Finance, Procurement, Legal, Community Relations, Government Relations, and other stakeholders.
Engage impacted departments early when Growth, Development, and Power activities have downstream implications for scope, timing, resources, cost, or execution.
Establish and facilitate cross-functional meetings needed to resolve dependencies, align plans, make decisions, and maintain progress.
Track commitments and action items across departments and ensure accountability for agreed deliverables.
Identify emerging risks, constraints, stalled activities, resource conflicts, or unclear ownership and facilitate resolution.
Escalate issues to Growth, Development, and Power leadership, the Head of PMO, or broader business leadership when appropriate.
Support prioritization and sequencing across sites and initiatives by maintaining visibility into dependencies, capacity, timing, and competing demands.
Coordinate with Procurement, Finance, Legal, and other support functions to ensure required business processes are understood, planned for, and initiated at the appropriate stage.
Support Growth, Development, and Power leadership with capacity and resourcing discussions by providing visibility into the volume and complexity of current and upcoming work.
Improve communication and handoffs between Growth, Development and downstream teams, particularly Pre-Construction and EHS.
Provide leadership with clear reporting on progress, upcoming milestones, dependencies, risks, resource constraints, and decisions required.
Act as an impartial facilitator when cross-department priorities or expectations are misaligned.
Partner with the Head of PMO and other embedded PMO PMs to consistently apply PMO standards, tools, processes, and reporting practices.
What We’re Looking For:
3+ years of experience in project or program management in the data center, power infrastructure, industrial development, or related industries.
Working knowledge of site development processes sufficient to understand key milestones, dependencies, terminology, and downstream impacts.
Basic knowledge of real estate contracts, with a general understanding of common gating items in the closing process.
Proficient in leveraging AI tools to manage, streamline, and enhance project workstreams.
Demonstrated experience coordinating initiatives across multiple technical and business functions.
Strong ability to translate complex or loosely defined initiatives into structured, trackable execution plans.
Excellent facilitation and stakeholder-management skills, particularly in environments where accountability spans multiple departments.
Ability to identify dependencies, organizational gaps, and risks and proactively bring the appropriate stakeholders together to resolve them.
Strong organizational and analytical skills with experience managing multiple concurrent initiatives.
Experience with project/work management and collaboration platforms such as Jira, Confluence, or equivalent tools.
Strong written and verbal communication skills with the ability to provide concise reporting to department and business leadership.
PMP or equivalent certification preferred.
What We Offer (US):
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (11)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Opportunities to learn about the Crypto industry
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building institutional partnerships with top global strategy consulting firms that shape finance transformation and technology decisions for the CFOs and CEOs we serve. These firms influence clients before a buying process begins, advise on the operating and technology decisions that define transformation programs, and can help clients move from strategy to live operational capability.
Ramp has an opportunity to build relationships that create value for the firm, its clients, and Ramp, across executive engagement, thought leadership, co-sell, and shared client work. This role will own those relationships and turn them into an institutional go-to-market motion: building credibility with firm leadership, identifying the right client and practice wedges, developing firm-specific plans, leveraging Ramp’s data to amplify firms’ thought leadership, and creating repeatable paths to joint client outcomes.
This is a build from the ground up. Ramp's relationships across this ecosystem are early and largely informal today, and this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. It is a broader remit than a typical partnerships role.
What You'll Do
- Own Ramp's relationships with a portfolio of top-tier strategy and advisory firms (e.g., McKinsey, Bain, BCG), serving as the primary relationship owner and building credibility with senior firm leadership
- Turn executive introductions into structured partnerships, developing the partnership thesis, relationship map, executive sponsor plan, target practices and client wedge for each firm
- Negotiate and close the first formal agreements between Ramp and these firms
- Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories
- Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship
- Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps
What You Need
- 4+ years of experience at a leading strategy consulting firm (e.g., McKinsey, Bain, BCG)
- Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support
- Proven ability to run many work streams and complicated stakeholder management
- A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity
- Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session
- Willingness to travel approximately 25% and to be based in a major metro. New York preferred
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is in a critical phase of growth, and paid social is one of the fastest ways we reach new businesses. This role owns the day-to-day of Meta, LinkedIn, and TikTok ads: building campaigns, getting them live, and tuning them once they’re running. You’ll help set where budget flows, drive what we test next, and decide what gets killed. You’ll work alongside an experienced marketing team with the creative, analytical, and technical resources to deliver on ambitious growth goals. This is a key role in which you’ll be uniquely positioned to contribute to Ramp’s growth by helping operate some of our fastest-growing demand generation channels.
WHAT YOU'LL DO
- Help operate our paid Meta, LinkedIn, and TikTok programs, including hands-on campaign setup, targeting, budgets, tracking, QA, reporting, and daily optimization.
- Translate performance data into clear recommendations for creative, targeting, and testing.
- Own smaller campaigns and product launches end to end, from stakeholder alignment and briefing through build, deployment post-launch analysis, and reporting.
- Partner with creative strategists, designers, copywriters, product marketers, and analytics teams to bring campaigns to market.
- Develop structured testing plans across audiences, creative, messaging, formats, and placements
- Maintain strong operational standards across naming conventions, documentation, measurement, and campaign governance.
- Identify opportunities to improve workflows through templates, automation, and AI-enabled tools.
- Grow into channel planning and broader paid acquisition strategy.
WHAT YOU NEED
- 4+ years of experience managing paid social or performance marketing campaigns
- Deep hands-on experience with Meta Ads Manager and LinkedIn Campaign Manager
- A strong understanding of campaign structure, audience targeting, bidding, budgeting, tracking, attribution, and optimization
- Experience working across both creative testing and media execution
- Experience building repeatable campaign templates, operating systems, and AI-assisted workflows
- Ability to interpret performance data and turn it into clear, actionable decisions
- Strong project management skills and confidence owning initiatives from brief through launch
- Excellent attention to detail, particularly when building, trafficking, and QAing campaigns
- Comfort operating in a fast-paced, test-and-learn environment
- Strong cross-functional communication and stakeholder-management skills
- A proactive, ownership-oriented approach and an interest in growing into broader strategic responsibility
Nice-to-Haves
- Experience in paid social for B2B, SaaS, fintech, or financial products
- Experience leading integrated product or feature launches
- Knowledge of incrementality testing, experimentation frameworks, and measurement strategy
- Experience with landing-page testing and conversion-rate optimization
- Familiarity with marketing analytics, automation, and reporting tools
- A strong point of view on what makes paid creative effective across different platforms
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building institutional partnerships with the GSI (Global System Integrators), Big-Four consulting firms, and global advisory firms that shape finance transformation, ERP modernization, and technology decisions for the CFOs and finance leaders we serve. These organizations are often in the room when enterprise clients are redesigning their finance stack, selecting technology, or moving from strategy into implementation.
This portfolio spans the largest global professional services firms (e.g., Deloitte) and GSIs (e.g., Infosys). They are complex organizations with distinct service lines (e.g., ERP, Tech Modernization, Finance Transformation) each with its own leadership, incentives, and economics, so earning credibility inside one is as much about navigating the firm as it is about the relationship.
This role will own Ramp's relationship with that network of firms, building firm-specific go-to-market motions that can include executive engagement, account mapping, co-sell, implementation alignment, thought leadership, and events. Ramp's relationships here are early and largely informal today, so this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time.
What You'll Do
- Own Ramp's relationships with a portfolio of the largest global professional services, GSIs, and consulting firms, serving as the primary relationship owner
- Map each firm and build credibility with the partners, practice leaders, alliance teams and client-service teams who matter most
- Turn executive introductions into structured partnerships, developing the partnership thesis, executive sponsor plan, target practices and client wedge for each firm
- Negotiate and close the first formal agreements between Ramp and these firms
- Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories
- Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship
- Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps
What You Need
- 6+ years of experience in consulting, alliances, partnerships or an adjacent role. Time inside a top-tier professional services or global consulting firm (e.g., McKinsey, Bain, BCG, Deloitte) is strongly preferred.
- Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support
- Fluency in how large, matrixed professional services firms actually work, including how practices are incentivized and how a technology partner earns internal endorsement
- Proven ability to run many workstreams and complex stakeholder management
- A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity
- Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session
- Willingness to travel approximately 25% and to be based in a major metro. New York preferred
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions.
As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine.
_______________________________________________________________________
WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE
- Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle.
- Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap.
- Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right.
- Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency.
- Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment.
- Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy.
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RESPONSIBILITIES
- Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins.
- Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months).
- Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders.
- Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send.
- Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience.
- QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs.
- Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy.
- Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early.
- Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track.
- Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving.
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QUALIFICATIONS
- Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion.
- Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion.
- Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring.
- Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement.
- Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy.
- Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms.
- Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team.
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WHAT TO EXPECT
FIRST 30 DAYS
- Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners.
- Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition.
- Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap.
FIRST 90 DAYS
- Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send.
- Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team.
- Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving.
ONE YEAR OUTLOOK
- Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages.
- Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs.
- Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform.
Visa sponsorship: Not available for this role.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$160,300– CA$229,000 base
United States: $115,500 – $165,000 base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
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