Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
About The Role
As Finance Operations Lead, you’ll own the core finance workflows that keep Humanoid running smoothly, from supplier invoices and payments through customer billing, transaction coding and categorisation, reconciliations and the general ledger.
A key part of the role is ensuring financial activity is captured completely and accurately in the ledger. You’ll establish clear coding standards and processes, and make sure transactions are classified consistently and supported by reliable source data.
You’ll also help build a best-in-class finance technology stack for a fast-growing, global business. You’ll lead the implementation and optimisation of finance systems and tools, and identify ways to use AI and automation to make processes faster, more accurate and easier to use. This includes accounting and ERP platforms, Ramp, modern banking tools and AI-enabled workflows.
You’ll work closely with the Financial Controller and FP&A Lead, and partner with our dedicated Supply Chain and Procurement teams to ensure purchasing activity flows into finance accurately and efficiently. This is a hands-on role for someone who enjoys both delivering the work and transforming how it gets done.
What You’ll Do
OWN FINANCE OPERATIONS AND LEDGER INTEGRITY
- Oversee accounts payable, including invoice processing, coding, categorisation, approvals, supplier queries, payment runs and reconciliation.
- Manage accounts receivable, including customer billing, cash application, transaction coding and collections.
- Ensure transactions are recorded completely, accurately and consistently in the ledger, with appropriate supporting documentation and coding.
- Maintain and improve the chart of accounts, coding guidance and transaction categorisation across entities, currencies, departments and relevant business dimensions.
- Review ledger postings and investigate miscoded, incomplete or unusual transactions, working with the relevant teams to resolve issues at source.
- Coordinate with Supply Chain and Procurement on the finance elements of procure-to-pay, including approval controls, purchase order and invoice matching, and accurate recording of commitments and spend.
- Coordinate vendor payments and cash operations across entities, currencies and banking platforms.
- Manage key balance sheet reconciliations, journals, accruals and other month-end close activities.
- Help ensure finance operations run reliably, with clear ownership, appropriate controls and minimal avoidable manual work.
BUILD A BEST-IN-CLASS FINANCE TECH STACK
- Lead the implementation and optimisation of finance tools, including ERP and accounting software, expense and payment platforms, modern banking tools and workflow automation.
- Help design an integrated finance technology stack that meets the needs of a scaling, multi-entity business, using tools such as Ramp and accounting platforms such as Xero or NetSuite.
- Improve the flow of transaction data from source systems into the ledger, reducing duplicate handling, manual entry and coding errors.
- Identify and deliver opportunities to automate repetitive finance work and improve the speed and accuracy of transaction processing.
- Evaluate and apply AI-enabled tools, including Claude, to practical finance workflows such as information processing, analysis, documentation and process support.
- Work with Supply Chain, Procurement, engineering and operations to improve the quality and consistency of financial data.
- Establish appropriate controls, governance and documentation as new tools and automation are introduced.
- Document finance processes and provide practical guidance so teams understand how to use them.
SUPPORT REPORTING AND COMPLIANCE
- Provide accurate, timely finance data to support reporting on actuals, cash, burn, vendor spend and other operating costs.
- Maintain clear visibility over cost centres, contracts, recurring expenses and supplier commitments.
- Prepare documentation and data for audit, statutory filings and compliance reporting.
- Maintain supporting reconciliations and schedules, and coordinate information requests with external auditors and advisers.
- Support VAT, and indirect tax obligations globally.
- Work with FP&A to reconcile actual results against budgets and forecasts and investigate material differences.
PARTNER ACROSS THE BUSINESS
- Be the first point of contact for day-to-day finance operations questions.
- Help teams navigate invoicing, expenses, payment and accounting processes, including the information needed for accurate transaction coding.
- Partner with Supply Chain and Procurement to establish effective handoffs between purchasing activity and finance.
- Support cost control and spend governance through accurate, timely financial information.
- Build strong working relationships across finance, procurement, engineering, supply chain, people and product.
We’re Looking For
- 7+ years’ experience in finance operations, accounts payable, accounting or financial control.
- Strong practical knowledge of accounts payable and receivable, transaction coding, ledger management, reconciliations and month-end close.
- Experience managing transactions from source documentation through coding, approval, payment or collection, and accurate ledger posting.
- Experience working with or supporting procure-to-pay processes in partnership with procurement or supply chain teams.
- Experience implementing or improving finance systems, workflows and automation in a growing business.
- Interest in building a modern, well-integrated finance technology stack and applying AI and automation to real operational problems.
- Confidence working with accounting or ERP systems, expense tools and online banking platforms.
- Strong attention to detail and a clear sense of ownership over the accuracy and completeness of financial records.
- A practical, service-oriented approach to helping teams follow finance processes.
- The ability to work independently while collaborating across functions and seniority levels.
Bonus Points
- Experience with Ramp, Xero, NetSuite or similar finance platforms.
- Experience with modern banking platforms and multi-entity, multi-currency operations.
- Experience using AI tools such as Claude or automation platforms in finance workflows.
- Experience in a hardware, manufacturing, robotics or other product-led business.
- Familiarity with UK, US, Germany or Canadian VAT and indirect tax obligations.
- Background in audit, compliance or internal controls.
- Experience in a venture-backed or globally distributed company.
What We Offer
- Competitive salary plus participation in our Stock Option Plan
- Paid vacation with adjustments based on your location to comply with local labor laws
- Travel opportunities to our Vancouver and Boston offices
- Office perks: free breakfasts, lunches, snacks, and regular team events
- Freedom to influence the product and own key initiatives
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics
- Startup culture prioritising speed, transparency, and minimal bureaucracy
Location: Paris; Warsaw; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
As a Research Engineer on the Orchestral team, you will help build the agentic platform we use to train and evaluate our models. Orchestral is the system our researchers rely on to run training and evaluation at scale — from the rollout engine that powers agentic workflows to the infrastructure that keeps their workloads running reliably. What you build becomes the foundation the whole science team works on.
Your work will span the platform's core: the library, tooling, abstractions and rollout engine — including new capabilities like long-running tasks, subagents and RL features — and the machinery that runs data and jobs at scale, with a focus on resiliency, routing and request handling. You will own significant pieces end to end, from design to production.
This is a software engineering role rather than an ML or infrastructure-operations one: RL or PyTorch experience is not required, and you will spend your time building the platform, not operating it. You will be building a distributed RL system, with the scientists as your users.
WHAT YOU WILL DO
- Design and build the core of the Orchestral platform: the library, abstractions and tooling researchers use to train and evaluate models.
- Build and evolve the rollout engine, shipping new capabilities such as long-running tasks and subagents.
- Run Orchestral as a production system: keep training and evaluation workloads reliable at scale.
- Improve how data and jobs flow through the platform as usage grows — scheduling, routing and request handling.
- Treat researchers as your users: understand their workflows and turn recurring needs into robust, shared tooling.
- Raise the bar on engineering quality across the platform: testing, code review, CI/CD, observability and documentation.
- Contribute to open-source rollout-engine and agent-infrastructure projects where it benefits the platform.
WHAT WE'RE LOOKING FOR
- Experience directly building and debugging complex distributed systems at scale, with an emphasis on reliability and scalability.
- Strong Python skills and solid software-design instincts: testing, code review, CI/CD.
- A builder mindset: you have constructed systems from the ground up, not just operated polished ones.
- A track record in small teams running complex systems at scale — for example in finance, crypto or ad tech.
- Self-starter, low-ego and collaborative, with a product mindset toward your users.
- Curiosity about ML and RL — this experience is not required, but a desire to learn is.
NICE-TO-HAVES
- Hands-on experience with Ray or similar distributed-computing frameworks.
- Open-source contributions, especially to rollout-engine or agent-infrastructure projects such as SLIME, verl or PrimeRL.
- Experience building or working with agentic workflows and environments.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Build relationships with important internal and customer stakeholders, including c-suite decision-makers. Create a long-term account strategy aligned with customer goals.
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Build relationships with important internal and customer stakeholders, including c-suite decision-makers. Create a long-term account strategy aligned with customer goals.
About the role:
The Global Alliance Lead is a senior individual contributor role reporting to the Global Head of GSI Relationships. The role involves owning the relationship with a leading technology and transformation partner end-to-end, from C-suite engagement to practitioner enablement and joint pipeline creation. The candidate will architect how the GSI and NewCo go to market together, ensuring the platform becomes the trusted data foundation inside the GSI’s agentic AI delivery practice globally. The role requires orchestration across sales, partner solution architecture, marketing, and partner operations.
What You'll Do:
- Own the global GSI relationship at partner and C-suite level, building trusted relationships with client, practice, and delivery team leads.
- Define and execute a multi-year joint strategy positioning dbt + Fivetran as the default open data infrastructure layer within the GSI’s enterprise AI and agentic workflow delivery.
- Represent NewCo at GSI’s internal forums, client briefings, and industry events.
- Drive adoption of the dbt + Fivetran platform within GSI delivery teams, ensuring certification and active recommendation.
- Embed NewCo's platform into GSI business groups, delivery architectures, RFP responses, and client proposals.
- Design and execute enablement programs including certifications, reference architectures, use case playbooks, and joint delivery assets.
- Partner with GSI marketing and alliances teams to develop joint go-to-market campaigns.
- Support GSI in building client-facing agentic AI value accelerators with NewCo platform as the foundational data layer.
- Source and develop new pipeline opportunities through the GSI relationship.
- Drive co-sell motions alongside GSI account teams.
- Maintain rigorous tracking of GSI-engaged pipeline.
- Define and track signals indicating a healthy, high-performing GSI relationship.
- Report regularly on alliance health, pipeline contribution, and strategic progress.
- Identify risks and gaps early and mobilize resources to address them.
What you will bring:
- 15+ years of experience in strategic alliances, enterprise sales, or partner management within data, cloud, or enterprise software.
- Experience managing complex global relationships with major consulting firms or GSIs at senior level.
- Deep understanding of modern data stack and business value of open data infrastructure; experience with dbt, Fivetran, or equivalent preferred.
- Ability to engage credibly at C-suite and partner level within global consulting organizations.
- Strong commercial instincts to identify and develop joint pipeline opportunities.
- Track record as a cross-functional orchestrator influencing sales, engineering, marketing, and operations.
- Exceptional communication and storytelling skills.
- Familiarity with AI, agentic workflows, data governance, and GSI operating models.
- Willingness to travel globally.
What Success Looks Like in Year One:
- Defined joint strategy with GSI signed off at executive level.
- Increased GSI practitioner certifications and platform deployments.
- GSI-sourced pipeline contributing to revenue.
- At least two joint go-to-market campaigns live.
- Client-facing agentic value accelerators delivered.
- Telemetry framework tracking alliance health and pipeline influence.
Perks and Benefits:
- 100% employer-paid medical insurance.
- Generous paid time off including vacation, sick time, parental leave, holidays, and volunteer days.
- RSU stock grants.
- Professional development and training.
- Company virtual happy hours, free food, and team-building activities.
- Monthly cell phone stipend.
- Access to mental health support platform.
Additional Information:
- The role qualifies for Fivetran’s incentive plan with total on-target earnings.
- Compensation range for Denver location: $165,739 to $280,000 USD per year including OTE.
- Remote work from Denver, Colorado, United States.
- Commitment to diversity, equity, inclusion, and accommodations during interview process.
To apply: https://weworkremotely.com/remote-jobs/fivetran-global-alliance-lead-capgemini
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Commercial Account Executive in our South Korea team, you'll drive GitLab's growth by helping Commercial organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across South Korea, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across South Korea, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to Commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercial customers, ideally in a Commercial Account Executive or similar role serving Commercial customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercial accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This role can be based in Sydney, Melbourne or Brisbane. As a Commercial Account Executive, you'll drive GitLab's growth by helping Commercialet organizations adopt, implement, and expand our AI-powered DevSecOps platform. You'll also elevate your impact through team leadership and mentoring. You'll primarily focus on commercial accounts across the Queensland territory with opportunities in South Australia, guiding customers through their digital and DevSecOps journeys and driving pipeline generation that translates into measurable new ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also mentor and coach fellow team members, sharing knowledge and learnings to elevate team performance. In your first year at this level, you'll deepen executive-level customer relationships, continue building a healthy book of business, and demonstrate consistent top-tier performance while supporting the growth of your peers.
What you'll do
Own and grow a book of commercial accounts in your primary territory across Queensland, focusing on organizations that can benefit from GitLab's AI-powered DevSecOps platform.
Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, then leading discovery, negotiation, and close to create new ARR.
Work with your key customers to drive adoption and consumption in new products.
Meet or exceed quota by building strong, long-term customer relationships and acting as the primary point of contact for all commercial opportunities in your territory.
Articulate the value of GitLab to commercial prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, and security needs.
Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts against your plan through regular pipeline and deal reviews.
Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption, and support expansion while minimizing churn and contraction.
Represent GitLab in customer meetings and events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.
Mentor and coach fellow Commercial Account Executives, sharing sales strategies, customer insights, and lessons learned to help elevate team performance and contribute to team goal achievement.
Regularly meet on-site with key customers to develop and strengthen executive-level relationships, ensuring GitLab is viewed as a strategic, long-term partner at the highest levels of the organization.
What you'll bring
Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and Commercialet customers, ideally in a Commercial Account Executive or similar role serving Commercialet customers.
Ability to quickly learn and sell a complex SaaS or DevSecOps platform to commercial and Commercialet accounts, including identifying and breaking into new customers.
Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts and manage your territory using both insight and data.
Skill in managing and closing larger, more complex deals in the Commercial segment using proven multi-threading, negotiation, and executive coverage strategies.
Self-starter who is a manager of one when it comes to territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions.
Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate team performance and collective goal achievement.
Effective communication and interpersonal skills, with the ability to articulate value at all levels of the customer organization, lead clear and compelling customer conversations, and remain calm and solutions-focused under pressure.
Experience driving adoption and consumption with customers whilst leading your account team.
Outbounding: Not afraid to email, call, prospect into prospective accounts whilst building value narratives that land.
Adaptability, flexibility, creativity and a desire to build something new!
About the team
The Commercial Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our Commercial customers. As a Commercial Account Executive, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared territory planning, regular deal reviews, and knowledge sharing focused on winning new customers, expanding existing accounts, and helping Commercial organizations get the most value from GitLab.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Japan; Tokyo
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We're looking for an Account Executive to scale our business in Japan — a highly motivated self-starter who is passionate about voice AI and how it's transforming the way businesses build and engage with their customers. We don't just sell a product; we partner with companies to help them create new experiences and unlock value at scale with our breakthrough voice technology. In this role you will:
• Build and manage a growing portfolio of new accounts across industries to help ElevenLabs meet its revenue goals.
• Proactively identify and generate new business opportunities that align with ElevenLabs' product offering and roadmap.
• Run agile, high-velocity outbound and outreach — moving fast from first touch to close.
• Negotiate contracts and close sales in collaboration with the Growth team.
• Develop and maintain a deep, hands-on understanding of ElevenLabs' products and how they map to customer use cases.
• Own KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team.
Requirements
• Proven track record of meeting & exceeding sales targets in a fast-paced environment, including self-sourced pipeline.
• 5-7 years of previous experience in sales in a SaaS organisation.
• Strong product intuition — able to learn a technical product deeply and clearly articulate its value to customers. Genuine curiosity about Voice GenAI.
• A proactive, agile operator who moves fast rather than waiting for leads to come in.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organisation.
• A hybrid customer- & product-driven mentality that prioritises client satisfaction and scale.
• High fluency in Japanese; working proficiency in English.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Japan. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a individual-contributor role for someone who has already led pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Japanese citizen based in Japan
Mandatory Japanese (native or professional level) and English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep, hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re launching dedicated Digital Natives coverage in North America, a new team built to serve companies whose products and business models are built around technology. These are cloud-first, developer-led organizations that build fast, scale fast, and evaluate vendors the way engineers do.
This is a named account role with a focused portfolio of the most strategic digital native companies in the region. You will be full-cycle - driving new business, as well as expansion inside organizations where the buyer is often a CTO, VP of Engineering, or Head of Product, and where adoption frequently starts with a developer and an API key before it becomes an enterprise relationship. Your job is to find that momentum, multi-thread across technical and business stakeholders, and turn it into durable, multi-product partnerships.
These aren’t transactional engagements. You’ll architect solutions that span across our ElevenAgents, ElevenCreative, and ElevenAPI platforms that require cross-functional collaboration to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You’re not just executing a playbook, you’re writing it.
IN THIS ROLE YOU WILL
- Own and grow a focused portfolio of named digital-native accounts in North America, driving both net-new business and expansion
- Identify where our technology is already being used or evaluated inside an account and convert developer-led adoption into company-wide commitments
- Develop and execute multi-year account strategies across product lines, teams, and use cases
- Scope and close large ($xM+), complex deals, including multi-product, usage-based, and custom commercial structures
- Build deep, multi-threaded relationships across engineering, product, platform, and executive stakeholders
- Act as a strategic advisor on how AI voice and multi-modal agents fit into customers’ product roadmaps and architecture
- Partner cross-functionally with Solutions Engineering, Forward Deployed Engineering, Customer Success, and Partnerships to deliver and expand value
- Translate patterns from this segment into repeatable frameworks, offerings, and product insights that inform how we expand Digital Natives coverage to other regions and verticals
- Feed learnings from the field into the product roadmap and the broader strategic sales playbook
- Drive creative outbound and high-touch engagement strategies (onsites, technical deep dives, exec briefings, developer and founder events)
REQUIREMENTS
- 6-10+ years of quota-carrying experience with a focus on strategic or enterprise accounts
- Experience selling to technology companies, high-growth startups, or developer-led organizations, ideally API, infrastructure, or platform products
- Proven track record of closing and expanding seven-figure+ deals within named accounts
- Experience leading complex, multi-threaded sales cycles where engineering and product leaders are the primary decision-makers
- Strong ability to drive land-and-expand motions, including converting self-serve or usage-based adoption into enterprise agreements
- Experience scoping consultative, custom deals that go beyond standard SKUs
- Deep technical fluency, able to engage CTOs and engineering leaders credibly on APIs, integrations, latency, and architecture
- Executive presence with the ability to influence founders and C-suite stakeholders on long-term AI strategy
- Track record of translating customer needs into product feedback and roadmap influence
- Creative, self-driven approach to outbound and pipeline generation
- Comfortable operating in a high-growth, ambiguous environment, building a new coverage model from scratch
- Willingness to travel for customer engagements (onsites, QBRs, executive meetings)
- Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Subang Jaya, Malaysia
Workplace: hybrid
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Corporate Strategy Senior Manager
, we are searching for a team member to join us as
Manager, Corporate Strategy, APAC
.
Can you say yes?
The
Manager, Corporate Strategy, APAC
will be responsible for shaping and executing strategies across a diverse range of initiatives within the region. This includes, but is not limited to, developing regional and country strategies, creating business cases for greenfield investments, and supporting mergers and acquisitions. The role will also focus on driving targeted improvements across the businesses, optimizing supply networks, and leading operational enhancements.
To excel in this role, the individual must serve as a strategic partner across diverse cultures and business units, building alignment and driving initiatives that create sustainable value for the organisation. The ideal candidate is someone passionate about leading high-impact strategic projects, capable of working independently, and eager to contribute to and learn from a diverse range of topics.
What you will be doing
Regional Business Strategy: Spearhead high-impact regional strategy projects that drive transformative results and accelerate business growth
Country/BU strategy: Collaborate closely with business units on targeted initiatives that drive value and enhance bottom-line performance
Performance Management and Measurement: Establish and monitor key KPIs; recommend actions for ongoing improvement
Analysis and insights: Analyze data to develop insightful reports and analyses, such as market and competitive landscapes
Communication & Presentation: Create high-quality, impactful presentations to effectively communicate business strategies and performance to regional leadership
Stakeholder engagement: Present business strategy updates and progress reports to the executive team, senior leadership and other key stakeholders
What we would love for you to have
Degree in business, finance, commerce, economics, or engineering
Exceptional communication and presentation skills, capable of influencing stakeholders at all levels
Strategy consulting experience, strong financial modelling, exceptional PowerPoint capabilities, and executive communication skills
Strong structured problem-solving and analytical skills; someone who thinks critically and has good judgement
Goal- and result-oriented driven approach, even in time-critical situations
Takes personal pride and ownership of the results and acts with the highest integrity
Sets high standards and is personally motivated with a high work ethic
Is an independent worker who can drive critical workstreams with limited guidance
General knowledge of continuous improvement methodologies and experience in project management would be advantageous
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
Location: Latvia; Bulgaria; Lithuania
About the Role
We're looking for an experienced, hands-on HR Generalist - someone who can independently own a wide, fast-changing mix of senior stakeholder support, HR projects, and recruitment, and who is genuinely excited about using AI to make HR work better.
This is not a narrow, single-track HR role. You'll sit in on a reorg conversation with stakeholders, drive an HR project and source candidates for an open role — sometimes all in the same week. We need someone who finds that variety energizing rather than exhausting, who can be handed ambiguity and turn it into a plan, and who wants to be a part of an ever changing environment with exciting challenges
What You'll Do
Own sourcing for a defined set of open roles, building and managing candidate pipelines
Conduct interviews as needed, from initial screens through to more active involvement in the hiring process
Participate in and help drive core HR initiatives, like talent reviews, EU Pay Transparency Directive implementation, and process/tooling improvement projects
Bring an AI-first mindset to how HR processes and tools evolve, and help identify where automation and AI can remove manual work
Actively build your own AI skills and help evolve how the wider HR function uses AI tools
Act as a trusted backup to the Global HR team
Support business unit transformations and reorganizations
Step in and represent HR credibly in the Head of HR's absence
Advise people managers on day-to-day and complex people questions: performance, conflict, structure, policy application
Provide ad hoc employee advisory and support as issues arise
Requirements
Solid, hands-on HR experience across various fields e.g business partnership, generalist recruitment, HR project delivery, and employee/manager advisory
Comfortable moving fluidly between strategic project work and hands-on tactical tasks, including recruitment sourcing
Strong stakeholder management skills
Good understanding of AI and its practical applications in HR, with hands-on experience using AI tools (e.g., Claude); experience with automation tools like n8n is a plus, though not required
Genuine interest and active engagement with building your own AI skills and helping evolve how HR uses AI
Strong self-management: you can take ambiguous, cross-functional work and run with it independently, with minimal oversight
Capacity and appetite for a large, varied workload — you're energized by having a lot on your plate, not drained by it
Nice to Have
Experience working in a scaling, multi-entity, or cross-border organization
Familiarity with workflow automation for HR processes (e.g., n8n or similar tools)
Benefits
Work on your terms:
Fully remote, with a flexible schedule built around getting things done, not clocking hours.
Rewarded for impact:
A competitive base salary plus a performance-based bonus, formalized through a service agreement.
Time to recharge
: Paid time off, because sustainable output beats burnout.
Opportunity most HR careers don't offer
: You won't be boxed into one lane — you'll build real, hands-on depth across business partnership, projects, recruitment, and employee advisory, all at once.
A front-row seat to AI in HR:
Direct exposure to how AI is reshaping the function, plus real support and opportunity to build skills that will define the next decade of HR work.
Location: Bolivia, Plurinational State of; Colombia; Mexico; Argentina; Brazil; Venezuela, Bolivarian Republic of
We are seeking a highly skilled
Cabinet Vision Engineer
to join a growing U.S.-based custom woodworking and cabinetry company on a full-time, long-term basis.
This role is ideal for a detail-oriented professional with strong experience in
Cabinet Vision, UCS codes, custom cabinetry, millwork, and technical shop drawings
. You will support high-end residential and commercial projects, transforming architectural plans and design requirements into precise, fabrication-ready cabinetry packages.
The company creates fully customized cabinetry and millwork for demanding projects where quality, accuracy, and speed are essential. You will work closely with the internal team, learn their established Cabinet Vision standards and custom attributes, and help improve the turnaround time for detailed drawing packages.
Responsibilities
Develop accurate cabinetry and millwork drawing packages using Cabinet Vision.
Produce detailed floor plans, elevations, sections, renderings, and shop drawings for high-end residential and commercial projects.
Review and interpret architectural plans, specifications, and project requirements.
Work with Cabinet Vision
UCS (User Created Standards) codes
, custom attributes, and company-specific configurations.
Adapt quickly to internal drawing standards, naming conventions, and established workflows.
Create precise, fabrication-ready documentation that reflects custom materials, joinery, hardware, and installation requirements.
Support commercial projects with fast turnaround requirements, including drawing packages targeted for delivery within one week of receiving architectural plans.
Coordinate with the U.S.-based team to clarify technical details, incorporate revisions, and maintain a high standard of accuracy.
Help identify opportunities to improve drafting efficiency while protecting quality and attention to detail.
Requirements
Advanced, hands-on experience with
Cabinet Vision
.
Proven experience working with
UCS codes
, custom attributes, configurations, and standards within Cabinet Vision.
Strong background in custom cabinetry, architectural millwork, casework, woodworking, or related fabrication environments.
Demonstrated ability to produce detailed shop drawings, floor plans, elevations, sections, and manufacturing documentation.
Experience with
BricsCAD
and
AutoCAD
.
Experience supporting high-end residential cabinetry projects; commercial millwork or cabinetry experience is also highly valued.
Strong understanding of cabinetry materials, joinery, hardware, construction details, and fabrication considerations.
Excellent attention to detail, organization, and ability to work independently.
Strong written and spoken English communication skills.
Previous experience working remotely with U.S.-based clients or teams is strongly preferred.
Ability to learn and follow company-specific systems, standards, and technical processes.
Nice to Have
Experience creating 3D cabinetry renderings or presentation-ready visuals.
Experience improving Cabinet Vision workflows, UCS libraries, standards, or automation.
Previous exposure to CNC programming, estimating, or project coordination within a cabinetry or millwork environment
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Job Overview:
Sony Interactive Entertainment (SIE) is part of the Sony Group and responsible for the marketing, sales, and distribution of PlayStation hardware, software, services, and digital content.
We are seeking an experienced and strategic Sr. IT SOX Governance Lead to establish and drive end-to-end ownership of IT SOX governance within DTIS Global Service Operations (GSO). This role will serve as the primary lead responsible for IT General Controls (ITGC) governance, control framework ownership, audit coordination, onboarding of new systems, and governance standardization across the enterprise.
This position is critical to scaling IT governance capabilities, reducing operational risk, and enabling sustainable compliance operations as SIE continues to grow. The ideal candidate will combine deep SOX and ITGC expertise with strong governance leadership, operational execution, and cross-functional collaboration skills.
Key Responsibilities:
IT SOX Governance Ownership
Own and manage the IT SOX governance framework and ITGC program.
Establish standardized governance processes, methodologies, and control design practices.
Lead end-to-end ownership of ITGC lifecycle activities including design, implementation, onboarding, testing support, remediation tracking, and reporting.
Drive governance consistency across systems, applications, and operational teams.
Control Design & Framework Management
Design, document, and maintain ITGCs and application controls aligned to SOX requirements.
Develop scalable governance standards for onboarding new systems and processes into SOX scope.
Maintain control narratives, process documentation, data flows, and supporting evidence standards.
Partner with control owners to improve effectiveness and operational maturity.
Audit & Compliance Leadership
Serve as the primary IT interface for external and internal audit stakeholders.
Coordinate walkthroughs, evidence collection, testing support, and remediation activities.
Manage audit findings, deficiencies, and corrective action plans through resolution.
Ensure timely and accurate delivery of audit artifacts and reporting.
Risk Assessment & Operational Governance
Conduct risk assessments and identify control gaps, process inefficiencies, and governance risks.
Develop remediation and mitigation strategies for identified deficiencies.
Monitor compliance status, control performance, and governance metrics.
Support continuous improvement initiatives focused on automation, scalability, and operational efficiency.
Cross-Functional Collaboration
Partner closely with engineering, infrastructure, platform operations, Finance Governance (FinGov), and Risk & Compliance teams.
Support alignment between SOX governance and other compliance programs including PCI, GDPR, and security governance initiatives.
Drive governance accountability and awareness across technical and operational stakeholders.
Governance Transformation & Continuous Improvement
Identify opportunities for automation and process optimization within SOX operations and evidence management.
Contribute to long-term governance roadmap initiatives including continuous monitoring capabilities and scalable onboarding models.
Stay current on regulatory requirements, industry trends, and governance best practices.
Qualifications:
Bachelor’s degree in Information Systems, Information Technology, Accounting, Computer Science, or related field.
7+ years of experience in IT SOX, IT audit, IT governance, compliance, or risk management.
Strong expertise in SOX compliance, IT General Controls (ITGCs), and audit coordination.
Experience leading governance programs and working directly with external/internal auditors.
Demonstrated experience with control design, system scope assessments, system onboarding, and remediation management.
Experience with system implementation framework (SDLC).
Preferred Qualifications:
Big 4 experience supporting SOX audits and IT General Controls (ITGC) assessments preferred.
Professional certifications such as CISA, CISSP, CISM, CRISC, or CPA.
Experience with Optro SoxHub or similar governance/audit platforms.
Strong experience with cloud services and environments, along with knowledge of microservices architecture and CI/CD development techniques is preferred.
Prior experience auditing SAP ERP systems is preferred. Experience with S/4, GRC, BW and HANA databases in cloud deployments is a plus.
Prior experience in ITGC reviews of complex architectures, across the many IT layers (Networking/OS/DB/App/Tools), and with broad practice in various technologies.
Experience supporting large-scale enterprise environments and operational governance transformation initiatives.
Experience with process automation and governance tooling.
At PlayStation, we value diversity and believe that a diverse workforce leads to a more successful and innovative company. We are an equal opportunity employer (EOE) and welcome applicants from all backgrounds. If you require any reasonable accommodations or adjustments throughout the application process, please let us know and we will be happy to assist you.
Join us at PlayStation and be part of a team that is dedicated to delivering exceptional gaming experiences to millions of players worldwide. Apply now and embark on a journey of professional growth and fulfillment!
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$127,000
—
$190,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote; New York; San Francisco
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
ElevenLabs is looking for our first Sports Specialist to lead the commercial adoption of our AI audio products across the sports industry. This highly strategic, customer-facing role sits at the intersection of product, sales, and sports.
We’re looking for someone who combines deep expertise in the sports ecosystem with a strong enterprise sales background. You will become the go-to expert for sports use cases, partnering closely with Account Executives to help customers understand how AI can transform content creation, localization, fan engagement, accessibility, and live and on-demand experiences.
This is not a quota-carrying role. Instead, your success will be measured by driving product adoption, enabling the sales organization, influencing product direction through customer feedback, and helping close strategic opportunities where sports expertise is essential.
IN THIS ROLE YOU WILL
- Serve as the subject matter expert for ElevenLabs’ sports use cases, supporting enterprise sales opportunities from discovery through deployment.
- Partner closely with Account Executives throughout the sales cycle, providing product expertise, customer education, and strategic guidance.
- Drive adoption across professional sports leagues, teams, federations, broadcasters, streaming platforms, rights holders, agencies, sports technology companies, and other organizations across the sports ecosystem.
- Help customers apply AI audio to use cases such as multilingual content, commentary, fan engagement, content production, personalization, and accessibility.
- Build relationships with key stakeholders across sports, including commercial, media, digital, content, innovation, and technology leaders.
- Deliver compelling product demonstrations and workshops that showcase the capabilities and business value of ElevenLabs’ products.
- Collaborate with Engineering, Growth, Legal to bring customer insights into product development and go-to-market strategy.
- Develop scalable enablement materials, best practices, and sales playbooks to help the broader commercial organization successfully position ElevenLabs within sports.
- Stay ahead of emerging trends in AI, sports technology, media, broadcasting, and fan engagement to help shape ElevenLabs’ long-term strategy.
REQUIREMENTS
- 7+ years of enterprise technology sales experience.
- Proven experience selling into or working with sports leagues, teams, broadcasters, streaming platforms, rights holders, agencies, or sports technology companies.
- Deep understanding of the sports ecosystem, including content and production workflows, media rights, fan engagement, partnerships, and digital distribution.
- Ability to translate complex technical capabilities into compelling customer value propositions.
- Strong executive communication skills, with experience presenting to both business and technical stakeholders.
- A track record of navigating complex organizations and building alignment across multiple decision makers.
- Highly collaborative, with a passion for partnering across Sales, Engineering, Growth, and Legal.
- Comfortable operating in a fast paced startup environment where you will help define the role as the business grows.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Berlin
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Adoption of AI is moving rapidly from pilots to production. Enterprises and public sector organizations are investing in generative-AI programs, creating a once-in-a-decade market inflection point. At Cohere, we're committed to transforming the enterprise landscape through strategic partnerships and innovative AI solutions. As a Partner Development Manager for Germany and the DACH Region focused on the Public Sector & Enterprise Market, you'll be at the heart of our mission to empower businesses and government entities across the region with cutting-edge AI technologies.
This role is perfect for someone who thrives in a dynamic, cross-cultural environment and is passionate about driving growth through collaboration. You'll work closely with leading enterprises, system integrators, technology partners, and public sector organizations to co-create value, expand market reach, and deliver impactful AI solutions tailored to the unique needs of businesses and government agencies.
Your work will directly contribute to our success. You'll have the opportunity to shape partnerships that drive digital transformation in both commercial and public sectors, foster innovation, and position Cohere as a leader in the AI ecosystem.
If you're a strategic thinker, a relationship builder, and eager to make a meaningful impact in one of the world's most dynamic markets including the public sector, this role is your chance to shape the future of AI.
KEY RESPONSIBILITIES
PARTNER STRATEGY & EXECUTION
- Define and execute Cohere's partner go-to-market plan for the Enterprise & Public Sector Market, aligning with regional business objectives.
- Partner with the broader GTM team to identify and recruit high-impact partners across system integrators, distributors, resellers, ISVs, cloud providers, and public sector consultancy firms.
- Develop relationships with key stakeholders across the partner ecosystem, including government agencies, municipalities, and public sector institutions, to ensure partnership success.
PARTNER ONBOARDING & ENABLEMENT
- Lead partner onboarding, certification, and training programs to ensure partners are equipped to sell, deploy and manage Cohere's solutions effectively for both commercial and public sector customers.
- Collaborate with enablement to scale partner enablement through sales and technical workshops, empowering them to deliver value to enterprise customers and government agencies.
PIPELINE GENERATION & CO-SELLING
- Own joint pipeline generation by creating co-sell motions, solution plays, and strategic joint go-to market motions that align Cohere's capabilities with enterprise mission needs and public sector procurement cycles.
- Collaborate with partners to identify and pursue high-value opportunities in both commercial and government contracts.
BUSINESS PLANNING & PERFORMANCE TRACKING
- Ensure partners are aligned with Cohere's strategic goals and performance metrics, including public sector compliance and reporting requirements.
- Run joint business planning sessions and quarterly business reviews (QBRs) with partners, tracking sourced and influenced ARR against targets.
PARTNER ADVOCACY & FEEDBACK
- Serve as the voice of the partner within Cohere, relaying feedback to Product, Engineering, and Legal teams.
- Work with Cohere's Public Policy teams to navigate government AI policies and regulations to advise partners on risk management and responsible AI best practices for the public sector.
THOUGHT LEADERSHIP & EVANGELISM
- Evangelize Cohere's vision and solutions at partner and industry events, positioning Cohere as a leader in responsible GenAI for both commercial and public sector markets.
- Build thought leadership through briefings, speaking engagements, and collaborative initiatives focused on AI in government and public services.
WHY YOU'LL LOVE THIS ROLE
This is a high-impact role where you'll shape the future of AI partnerships in both commercial and public sectors. You'll work at the intersection of technology, business, and policy, driving growth while ensuring responsible AI adoption across enterprises and government organizations. If you're passionate about building strategic alliances, driving innovation, and making a difference in one of the world's most dynamic markets including the public sector, this is the role for you.
WHAT WE'RE LOOKING FOR
- 8+ years of experience in partner development, channel sales, or alliance management within the tech industry, preferably in AI or cloud solutions, with a track record of enterprise ARR contribution and public sector partnerships.
- Deep understanding of public sector organizations, government agencies, and municipal institutions, plus the enterprise market and key industry verticals.
- Strong relationship-building and negotiation skills, with a track record of driving partner success in both commercial and public sector environments.
- Experience and demonstrated depth with Sovereign Cloud GTM.
- Ability to navigate complex regulatory and compliance landscapes, including AI ethics, government policies, and public sector procurement requirements.
- Working understanding of AI (LLMs, retrieval-augmented generation, agentic workflows) and their applications in enterprise and public sector contexts.
- Experience working with major system integrators, global consultancies, hyperscalers, and public sector technology partners including joint GTM and co-sell motions.
- Excellent communication and presentation skills, with the ability to evangelize Cohere's vision to partners, government stakeholders, and industry organizations.
- Results-driven growth mindset and bias for action. You thrive in a start-up-speed environment and enjoy building and scaling partner programs across commercial and public sectors.
This role is ideal for someone who enjoys working in a dynamic, cross-cultural environment and wants to make a meaningful impact on how AI transforms both businesses and public services. The Berlin location provides access to a vibrant tech ecosystem with strong connections to European public sector initiatives and government partnerships.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Reporting to the Senior Director of Customer Success Managers, you’ll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact, reduce churn risk, and surface expansion opportunities. In your first year, you’ll be focused on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback loops with Product and Engineering, and elevating the effectiveness and impact of the Customer Success Engineering team across a pooled book of business in the AMER region.
What you’ll do
Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business.
Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning.
Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes.
Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts.
Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale.
Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value.
Champion the voice of the customer by translating field insights and technical pain points into actionable feedback for Product, Engineering, and other cross-functional teams.
Partner with internal stakeholders to ensure customer feedback, feature requests, and adoption insights inform roadmap priorities and improvements to the overall customer experience.
What you’ll bring
Strong understanding of DevSecOps practices, with the ability to connect GitLab capabilities across source code management, CI/CD, security, and Agile planning to tangible business outcomes.
Experience leading and developing technical teams in a distributed, remote environment, with a focus on customer outcomes and scalable impact.
Background in software development or engineering that enables you to guide technical conversations, remove adoption barriers, and design effective enablement paths.
Experience designing and implementing scalable customer success or technical enablement programs, using data to measure impact and refine approaches.
Ability to translate complex technical concepts into clear, outcome-focused messaging for both technical and non-technical stakeholders.
Proven skill in collaborating with Sales, Renewals, and other cross-functional teams to align technical adoption work with commercial objectives.
Comfort using customer insights and feedback to influence internal priorities, including product, process, and program decisions.
Openness to diverse backgrounds and transferable skills, with a growth mindset toward learning GitLab’s platform and evolving DevSecOps practices.
About the team
We're the Customer Success Engineering team within the broader Customer Success organization. We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments. This structure helps us deliver a consistent customer experience, quickly share learnings across accounts, and continuously improve how we support customers.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Paris; Warsaw; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоleadDenver
УдалённоRemote, South Korea
УдалённоRemote, Australia
УдалённоJapan; Tokyo
УдалённоRemote, Japan; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
УдалённоUnited States; New York; San Francisco
ГибридSubang Jaya, Malaysia
УдалённоLatvia; Bulgaria; Lithuania
УдалённоseniorBolivia, Plurinational State of; Colombia; Mexico; Argentina; Brazil; Venezuela, Bolivarian Republic of
leadUnited States, San Diego, CA; We are an equal opportunity employer (EOE) and welcome applicants from all backgrounds
Remote; New York; San Francisco
УдалённоBerlin; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоRemote, United States; We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments; The base salary range for this role’s listed level is currently for residents of the United States only
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