Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Software Development Engineer In Test, ML/AI
At SIE, we believe in making play safer for everyone. Within our Information Security team, we protect our people, platforms, and products with smart, scalable, and thoughtful solutions. Our mission is to provide clear, actionable risk and security insights that guide the business and enable amazing player experiences.
We’re building a team that thrives on collaboration, curiosity, and delivering real value. Come help us make a difference!
Overview
We are hiring a Sr Software Engineer in Test specializing in ML/AI quality, including automation for model evaluation, LLM-assisted test generation, and validation of AI-powered workflows. The role includes guiding quality strategy and developing automation frameworks. You will also manage implementation for complex, cross-functional, machine learning-powered products and services. This role involves more than test development. You will lead quality initiatives from start to finish, ensuring teams stay synchronized, dependencies are managed, and releases are delivered confidently. You will work closely with ML, engineering, product, and infrastructure teams. You will shape how quality is built, monitored, and expanded while leading embedded QE efforts within projects.
What you’ll do
Define and complete quality strategies, test plans, and automation coverage for ML-powered services and platform components.
Use LLMs and other AI-assisted techniques to generate, expand, and maintain high-value test cases for ML-powered workflows.
Design scenario-based test suites for AI features, including adversarial prompts, edge cases, ambiguous inputs, and underrepresented user scenarios.
Lead QE efforts for multi-functional projects, driving risk assessment, dependency management, and release readiness.
Design, develop, and maintain scalable automation frameworks for backend services, APIs, and ML inference systems using Python and/or Java.
Build automated validation for ML and LLM outputs, including ranking behavior, score distributions, prompt/response quality, hallucination indicators, and probabilistic model evaluation.
Debug test failures, service anomalies, model inconsistencies, and AI behavior regressions to identify root causes and drive resolution.
Perform functional, integration, regression, API, end-to-end, performance, and reliability testing for distributed systems.
Improve automation reliability, reduce flakiness, and optimize execution efficiency.
Partner with engineering and ML teams to integrate automated testing into CI/CD pipelines and release workflows.
Collaborate across teams to establish scalable quality standards, tooling, and guidelines.
Required qualifications
Bachelor’s degree in Computer Science or equivalent
5+ years of experience as an SDET or QE engineer focused on backend and distributed systems.
Experience using LLMs to generate, transform, and prioritize test cases for AI-powered experiences.
Experience with AI evaluation tooling, prompt evaluation frameworks, model monitoring, or human-in-the-loop review workflows.
Strong experience testing RESTful APIs, microservices, and distributed architectures.
Proficiency in Python, Java, JS or similar languages for automation development.
Hands-on experience with automation frameworks such as pytest, JUnit, Selenium, Playwright, Cypress, or Appium.
Experience with CI/CD systems and test pipelines (Jenkins, GitHub Actions, etc.).
Experience with cloud and container technologies (AWS, GCP, Kubernetes, Docker).
Familiarity with databases, monitoring, and observability tools.
Strong understanding of SDLC, Agile methodologies, and release processes.
Excellent problem-solving, debugging, and communication skills.
Preferred qualifications
Experience validating ML outputs using statistical analysis or scenario-based testing approaches.
Familiarity with ML infrastructure, data pipelines, or model-serving platforms (Seldon, KServe, Ray Serve, etc.).
Prior work in content moderation ML, security, fraud detection, or adversarial ML.
Experience testing high-scale, low-latency online services.
Experience with Databricks or similar ML platform tooling.
Familiarity with Node.js, React, or modern frontend technologies.
Experience testing mobile, console, or other non-PC platforms.
What sets you apart
Strong combination of automation engineering and delivery ownership.
Ability to drive quality across complex cross-functional initiatives.
Practical understanding of how to test non-deterministic AI systems and separate model variance from quality regressions.
Proven risk management and dependency coordination skills.
Ability to influence engineering teams and promote quality guidelines.
Passion for scalable, reliable, and maintainable automation systems.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$114,900
—
$172,300 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Ecosystem Operations Specialist, you'll help turn GitLab's Ecosystem go-to-market strategy into reliable day-to-day execution. You'll be a trusted operational resource and first point of contact for sellers, Ecosystem Sales Managers, partners, and cross-functional teams, supporting partner business from account setup and deal registration through quoting, ordering, and post-sales operational support. You'll resolve standard issues, improve processes and data quality, and route commercial, policy, finance, legal, and systems decisions to the right owners so Ecosystem Sales Managers can focus on partner strategy, pipeline creation, and deal progression.
What you'll do
Execute partner-sourced and partner-influenced workflows, including intake, account and opportunity setup or linking, deal registrations, cloud co-sell referrals, validation, routing, approval follow-up, and standard issue resolution.
Process partner quote requests against documented pricing and program requirements, receive purchase orders, and prepare opportunities for closure with Sales, Deal Desk, Billing, and Finance. Support marketplace and two-tier transactions involving distributors, resellers, and cloud providers.
Guide partners, distributors, sellers, and Ecosystem Sales Managers through operational questions, including attribution, program compliance, and post-sales support. Identify and route exceptions requiring commercial, policy, contractual, pricing, payment, or systems decisions to the appropriate owner.
Execute and improve partner program workflows, including onboarding, not-for-resale licensing, certifications, rebates, Professional Services Partner eligibility, Letters of Authorization, and channel price files. Collaborate with Programs and policy owners on required notifications, documentation, and compliance reporting.
Monitor Salesforce and partner-management data for missing links, incorrect ownership, incomplete attribution, failed synchronization, and recurring defects. Support month-end close, recurring data controls, and ad hoc reporting tied to projects and company objectives and key results.
Build and present dashboards and business updates on backlog, aging, turnaround time, approvals, pipeline, attribution, data quality, compliance, and process health. Share trends, risks, blockers, and recommended actions in regional and global partner team meetings.
Investigate recurring friction and manual work, document root causes and operational requirements, test process or system changes, and support automation and scalable self-service improvements.
Maintain process documentation, how-to guides, and best practices, and deliver office hours, operational training, and communications when processes or systems change.
What you'll bring
Relevant experience in partner operations, sales operations, deal desk, order management, finance operations, or a similar revenue operations environment, including direct support for sales or partner sales teams, distributors, and partners, along with an interest in GitLab and open source software.
Experience with enterprise quote-to-cash processes and configure, price, quote tools or other commercial systems in a channel or partner context.
Experience with Salesforce and partner-management systems or portals.
Strong analytical skills, including advanced spreadsheets, dashboard building in Salesforce or business intelligence tools such as Tableau, and turning data into clear recommendations.
Hands-on experience using generative artificial intelligence (AI) tools to improve operational productivity, quality, or scale, including writing effective prompts, judging when outputs need human review, and sharing useful approaches with others.
Strong problem-solving skills, attention to detail, and the ability to prioritize requests, investigate issues, identify exceptions, and escalate decisions to the appropriate owner, along with experience contributing to process improvement and automation.
Clear written and verbal communication, including explaining operational requirements to technical and non-technical audiences, documenting processes, creating enablement materials, and collaborating across Sales, Ecosystem, Programs, Deal Desk, Finance, Legal, Billing, and Systems.
Preferred experience includes Impartner or similar tools, SQL, or Snowflake.
About the team
The Ecosystem team supports GitLab's partner go-to-market strategy. In this role, you'll work with Ecosystem Sales Managers, global distributors, partners, sellers, and cross-functional teams to keep partner operations moving and make process health visible. We focus on accurate transactions, reliable partner data, consistent program execution, and reducing operational friction so our Ecosystem Sales Managers can focus on partner strategy and field engagement.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,400
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As an Intermediate Backend Engineer on the GitLab Orbit team, you'll help build and operate a graph data service that supports GitLab Duo agents, analytics, and architecture-level features across GitLab.com, Dedicated, and Self-Managed deployments. You'll join a Rust-first team that values clear ownership, thoughtful system design, and rigorous thinking about data and reliability.
The Knowledge Graph service is a Rust backend that builds a property graph from GitLab’s software development lifecycle (SDLC) and code data. It uses ClickHouse, NATS JetStream, and the Data Insights Platform. It exposes secure graph queries and MCP tools used by AI agents and product features. In this role, you’ll deliver features and improvements in well-scoped areas, learn the broader architecture, and contribute to reliability, observability, and operational readiness.
In your first year, you’ll take clear ownership of specific components or features (for example, parts of the SDLC indexing pipeline or query paths). You’ll help reduce single points of failure with better tests and runbooks, and you’ll help the team ship analytical services that are easier to maintain and evolve over time.
What you’ll do
Implement and iterate on backend features in the Rust-based Knowledge Graph service, including changes to the query engine, SDLC and code indexing flows, and API endpoints (including MCP endpoints) under guidance from senior and staff engineers.
Maintain integrations between Knowledge Graph and the rest of the GitLab platform, working in areas that touch GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform.
Contribute to system design discussions by proposing options, raising questions, and documenting decisions, with a focus on reliability, scalability, and maintainability for analytical graph workloads.
Improve the operational maturity of the service by adding or enhancing metrics, logging, runbooks, alerts, and small readiness tasks, and by participating in on-call rotation as appropriate for your level and experience.
Collaborate asynchronously with product, data, infrastructure, security, and AI counterparts to clarify requirements, align on scope, and ship features safely for customers and sustainably for the team.
Use AI-assisted development workflows responsibly (for example, using Knowledge Graph-backed agents and internal Duo tooling), and share what works with the team while keeping a strong focus on code quality and correctness.
Participate in code reviews, knowledge-sharing sessions, and pairing to both learn from others and help maintain consistent standards across the codebase.
Contribute across the stack when needed, including occasional Ruby work for Rails integration and authorization paths, or small frontend changes related to Knowledge Graph features (for example, Software Architecture Map UI plumbing).
What you’ll bring
Professional experience building and maintaining backend systems in production, with an understanding of reliability, maintainability, and how to support services over time (for example, incident response and follow-ups).
Proficiency in at least one modern backend language and strong interest in Rust, with either prior Rust experience or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive codebase.
Some exposure to distributed data or analytics systems (for example, OLAP databases, Kafka- or NATS-style messaging, or change data capture (CDC) pipelines), or strong motivation to develop those skills in this role.
Interest in graph data modeling and query patterns (property graphs, multi-step (n-hop) traversals, aggregations), and willingness to learn the tools and concepts used in Knowledge Graph over time.
Practical experience (or strong interest) using AI tools in day-to-day development, along with a thoughtful approach to validating outputs and integrating AI into your workflow.
A language-agnostic mindset and evidence that you can pick up new languages and frameworks as needed (for example, Ruby, Go, or TypeScript/Vue where the work touches adjacent systems).
Solid fundamentals in system design for your level, including the ability to reason about trade-offs, ask good questions, and align your implementation work with documented architectural decisions.
Comfort working in a low-process, high-ownership environment where you take responsibility for your work, refine problem statements with teammates, and communicate progress clearly in writing across time zones in an all-remote team.
About the team
GitLab Orbit sits within the Data Engineering organization. We work closely with partners across AI (Duo Agent Platform), analytics, infrastructure and delivery, and security because our work spans many parts of the platform.
We collaborate asynchronously rather than following a feature factory model. A key challenge for us right now is scaling sustainably as usage grows and team members take time off. That includes hardening multi-tenant behavior. At the same time, we're bringing Knowledge Graph to
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$162,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
The Web Integrations Support Engineer is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. You will be responsible for ongoing maintenance of customer integrations based on Smartling’s GDN (web proxy) solution to ensure that the integration continues to meet customer needs as their sites change over time.
We are looking for a professional with a track record of successfully supporting enterprise-grade technical solutions, who can communicate complex concepts and ideas effectively, and who takes a systematic troubleshooting approach when dealing with live customer issues. We are currently considering candidates based in the
Pacific and Mountain
time zones.
You Will
Own customer tickets end to end, with clear written root-cause explanations and next steps
Run troubleshooting sessions and workshops with customer engineering teams, advising them on integration best practices
Escalate to and collaborate with Engineering with clear reproduction steps when an issue needs a product fix
Build scripts and tooling, to make diagnosis and configuration faster and safer
Work with technical and business stakeholders to understand requirements and recommend sustainable solutions
Make changes to live production configuration with care: testing safely, planning for rollback, and telling customers what changed and why
Act with precision and urgency when customers are affected, and manage changing scope and ambiguity without losing momentum
Keep learning about new web technologies and contribute to process and tooling improvements
You Have
A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
2+ years in a customer-facing technical role such as Support Engineer, Solutions or Technical Consultant, or similar, focused on technical troubleshooting, solution design or implementation
2+ years of hands-on experience with HTTP, HTML, CSS (including writing robust selectors), JavaScript and REST APIs
Strong skills with browser DevTools and network debugging, and an understanding of how pages are built and rendered in the browser
Working knowledge of proxies, CDNs, web servers, DNS/TLS and caching, plus web security basics (CSP, CORS, cookies, WAFs)
Comfort with regular expressions, plus the ability to write scripts (JavaScript, Python or Bash)
Experience diagnosing issues from logs and request traces (Quickwit, Grafana, Kibana, Splunk or similar)
A methodical, hypothesis-driven approach to complex problems
Excellent written and spoken communication, with the ability to advise and persuade both technical and non-technical audiences
The ability to drive outcomes despite complexity, ambiguity or shifting priorities
Preferred but not required
Experience with modern front-end frameworks (React, Next.js, Vue) and client-side rendering
Familiarity with CMS platforms (e.g., AEM, Sitecore, WordPress, Contentful)
Hands-on experience with Nginx or similar proxy and web server configuration
Knowledge of SEO fundamentals (hreflang, canonical tags, sitemaps)
Experience with translation, localization and internationalization, including awareness of RTL and CJK languages, character encoding and locale formatting, and/or fluency in multiple languages
Software development experience
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use the E-Verify platform for work authorization verifications.
The US national total pay range for this role is $90,000 - $110,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction and clutter-free) background.
Location: United States
Overview
Smartling is an AI-native translation platform that's redefining how the world's biggest brands go global — ranked
#3 on Fast Company's Most Innovative Companies list
. We're growing rapidly at scale and are backed by Battery Ventures, a global technology-focused investment firm. While most companies are still figuring out how to use AI, we've spent years building it into the core of our platform — and we're just getting started.
The Solution Architect/Technical Implementation Manager is part of the Professional Services team at Smartling. The mission of the team is to help customers rapidly integrate Smartling solutions in a way that is sustainable and scalable. As a Solution Architect, you are the hands-on advisor, technical expert, and problem solver. You will be leading various technical integrations and implementations, solving the most challenging problems in the content localization space, and designing sustainable solutions to support our customers’ growing localization needs.
The Solution Architect is an Engineering-adjacent role. Accordingly, a strong technical background is required for this role. We are looking for a professional who has a track record of successfully designing and implementing enterprise-grade technical solutions, who communicates complex concepts and ideas effectively, and who demonstrates creativity in solving challenging problems for customers. We are considering candidates based in the
East and Central
time zones only at this time.
You Will
Interact with both technical and business users to gather requirements, analyze information, and design comprehensive and scalable solutions
Effectively and proactively manage process changes with business and technical stakeholders to drive implementations forward
Act with precision and urgency to provide customers with best-in-class support, and lead workshops and troubleshooting sessions with customer technical teams to resolve complex issues
Continuously articulate best practices to encourage optimal integration and platform adoption, laying the foundation for the long-term success of customers
Stay curious about new technologies, develop new tools, and contribute to process improvement
You Have
A bachelor's degree in Computer Science, Engineering or a related field, or equivalent practical experience
3+ years of relevant experience as a Solution Architect, Technical Consultant, or in a similar customer-facing role that focuses on technical solution design and implementation
Strong analytical skills when it comes to complex problems, and are not intimidated by technical challenges
2+ years of applied experience with modern web technologies (e.g. HTTP, HTML, CSS and JavaScript), and REST APIs
Excellent communication skills with the capability to advise/persuade technical and non-technical stakeholders
Ability to drive outcomes despite complexity, ambiguity or changing scope
Familiarity with at least one programming/scripting language and able to read/write scripts
A home office setup conducive for working remotely, and ability to work effectively as a remote team member*
Preferred but not required
Knowledge of Content Delivery Networks (CDN), web servers, and proxy technologies such as Nginx
Familiarity with Content Management Systems (CMS)
Software development experience
Experience with file engineering and regular expressions
Hands-on experience with Splunk, Kibana or similar technologies
Experience with translation, localization, and internationalization processes and/or fluency in multiple languages
You Will Enjoy
Freedom 🏡 - we are remote-first
Growth - an opportunity to learn and advance your career
Wealth 💰 - we offer a competitive salary and 401(k) + company match
Wellness - health insurance; free medical plan for you and your family
Balance - flexible PTO + 11 holidays; generous parental leave
Culture 🤝- an energetic, value-driven, and fun culture and team spirit
Bonus - employee referral program and Apple equipment
Smartling is proud to be an equal-opportunity employer. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, skills, and experiences.
We use the E-Verify platform for work authorization verifications.
The US national total pay range for this role is $100,000-$120,000. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed.
*To work from home, you must have a strong internet connection, a quiet space, and a professional (distraction- and clutter-free) background.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
You will be the first engineering manager for Growth Platform, and you’ll help shape its vision, starting with the Communications capability.
Today, running a growth experiment requires engineering work, code rollouts, and manual coordination. We are creating a new Growth Platform team with two core missions: enable 10x more experiments at quality, and own the shared notification platform that powers all notifications and transactional emails across Figma. Together, these capabilities help teams experiment faster and deliver reliable, personalized communications to users across every Figma product.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Build and lead the team: Hire the initial engineers for the Growth Platform’s first team. Set the team’s culture, operating rhythm, and engineering standards. Mentor engineers, create career growth opportunities, and help scale the organization as scope expands
Build capabilities that unlock new experiments: This isn’t about building an experimentation platform—it’s about building the product capabilities (personalized messaging, self-service publishing, cross-system integrations) that make it dramatically easier for teams across Figma to run growth experiments without engineering bottlenecks
Leverage AI to scale quality and speed: Explore and integrate AI-driven approaches—for brand consistency checks, visual quality validation, copy generation, and experiment governance—that allow experiment volume to grow without proportional growth in manual review
Provide hands-on technical leadership: Guide architecture decisions, review system designs, and make build-vs-integrate choices
Partner across the company: collaborate with Marketing to align on cross-channel messaging, partner with growth teams to identify platform capability needs, and work with product teams to ensure growth messaging improves rather than detracts from the end-user experience
Shape the platform vision: Define what to build next based on adoption, impact, and what you learn from each phase. The roadmap will evolve as we learn—you’ll be central to how it evolves
We'd love to hear from you if you have:
3+ years in engineering management, with a strong track record of building and shipping application platforms
7+ years of software engineering experience at the application or product tier
Experience driving outsized impact from small changes—say, a UI layout change that lifted growth 20%—and energized by enabling such wins at 10x scale
Demonstrate strategic insight to optimize impact for both longer and short term.
Ability to operate effectively in ambiguous environments, delivering continuous value while building toward a longer-term platform vision
Track record of prioritizing by impact, leveraging existing assets to accelerate, and scaling through platform-level thinking
Experience working cross-functionally with marketing, product, design, and data
While it’s not required, it’s an added plus if you also have:
Experience at a product-led growth company during a period of multi-product expansion
Experience building platforms that enable non-engineering teams (marketing, design, content) to run experiments or publish content independently
Background in personalization systems, recommendation engines, or ML-driven content selection
Experience integrating with customer data platforms, marketing automation systems, or building user attribute services from product usage data
Familiarity with using AI for quality assurance, brand consistency, or content governance at scale
Experience with internationalization (i18n) and localization (l10n) infrastructure
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$258,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Nur-Sultan, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our Account Management teams create and build our relationships with restaurant-partners. Together, we help restaurant brands and neighborhood restaurants grow through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. We are looking for an Account Development Manager based in Astana, Kazakhstan, to manage a portfolio of restaurant partners in the 2 largest cities across Northern Kazakhstan. As our new Account Development Manager, you’ll help a mix of enterprise and SMB restaurant-partners grow with Wolt. You’ll build strong relationships, identify commercial opportunities, and turn performance insights into practical actions that help your restaurant-partners succeed.
What you’ll be doing
You’ll be the primary point of contact for your portfolio, working with restaurant owners, central teams, and local venue managers. You’ll adapt your approach to each restaurant-partner’s needs, balancing growth opportunities with day-to-day operational performance.
You’ll develop growth plans for restaurant-partners, run promotional campaigns, and lead commercial discussions. Working closely with internal teams, you’ll make sure plans are delivered and restaurant-partners receive the support they need.
Day-to-day in this role you’ll:
Own and develop a portfolio of restaurant-partners across Northern Kazakhstan.
Build strong relationships with restaurant-partners through regular check-ins and business reviews, aligning on priorities and following up on agreed actions.
Create and execute growth plans that help restaurant-partners increase sales, attract customers, and improve performance on Wolt.
Identify opportunities to grow adoption of Wolt’s advertising and promotional solutions based on each restaurant-partner’s goals.
Lead commercial negotiations and renewal discussions to support sustainable growth for both Wolt and our restaurant-partners.
Use performance data to identify trends, understand challenges, and recommend practical improvements.
Collaborate with Marketing, Operations, and other internal teams to deliver campaigns, resolve issues, and improve the restaurant-partner experience.
Prioritize your time across restaurant-partners of different sizes, balancing commercial impact with the needs of your wider portfolio.
Our humble expectations*
We’re looking for someone who combines commercial curiosity with strong relationship-building skills and enjoys taking ownership of restaurant-partner growth.
Experience:
You have 3+ years of experience in account management, customer success, business development, or a similar commercial role. Experience working with SMB or enterprise restaurant-partners is a plus.
Commercial understanding, upselling, and negotiation skills:
You understand how to grow a restaurant-partner’s business, identify and convert upselling opportunities through advertising and promotional solutions, and confidently lead commercial negotiations to reach mutually beneficial agreements.
Analytical skills:
You’re comfortable working with data in Excel or Google Sheets and translating performance insights into clear recommendations.
Communication and relationship-building:
You communicate clearly and confidently, adapting your approach to restaurant owners, operational teams, and enterprise stakeholders.
Adaptability:
You thrive in a fast-paced environment, adapt quickly to changing priorities, and stay focused on delivering results.
Ownership and autonomy:
You roll up your sleeves and get things done, proactively identifying what needs attention without waiting to be told. You’re comfortable working independently, taking initiative, and following through on your commitments.
Ownership and organization:
You manage competing priorities, follow through on commitments, and take a proactive approach to solving problems.
Tools and curiosity:
You’re comfortable learning new tools and open to using AI to improve your daily work and analysis.
Languages:
You’re fluent in Kazakh and Russian and have a working proficiency in English.
Nice to have:
Experience working with restaurant-partners, restaurant chains, or within the food delivery industry.
An understanding of marketplace or platform businesses.
Experience growing a portfolio of restaurant-partners across enterprise and SMB segments.
Advanced skills in data analysis or business intelligence tools.
Why you’ll love it
🚀Global and growing fast: Be part of a fast-moving scaleup
🤩Ride of a lifetime: Accelerate your career and build your sales skills
💪Instant impact: Take ownership and make a difference
💙Big hearts and small egos: Surround yourself with smart, friendly people
What we offer
🌍 Independent work in a dynamic, international team
🩺 Medical Insurance and strengthened sick leaves
🚀 Career growth and development opportunities
💙 Employee Assistance Program—therapy and wellbeing support
🍽️ Discount on your Wolt orders
🧑🎓 Wolt-wide training programs
🎉 Team budgets for celebrations and bonding
🍊 Fruits and drinks at the office
Next steps*
If you’re excited about working in a high-growth environment, taking ownership, and joining an ambitious team, we’d love to hear from you! Click below to apply and attach your CV. 💙
Please submit your application by
November 4th
. We’ll be accepting applications until then, and you can expect to hear from us after this date.
Our recruitment process typically includes a few stages, giving us the chance to get to know you and you the opportunity to learn more about the role and our team.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value.
Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you.
What You'll Be Doing:
Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral.
Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more.
Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey.
Conduct market and customer research to understand pain points, competition and opportunities.
Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects.
What Makes You a Great Fit:
4+ years of relevant experience (product marketing, solutions marketing, product management)
Experience with marketing and selling to a technical audience
A passion for open source, cloud native, and infrastructure technologies
Proven ability to take on complex projects and efficiently drive them from start to finish
Ability to clearly articulate the value of technical products to customers and sellers alike
Experience leading product or feature launches autonomously as well as part of a team
Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows
Comfort working with a variety of internal and external stakeholders in complicated processes
Strong product and technical curiosity that translate to clear packaging, positioning, and messaging
Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations.
Exceptional writing and communication skills
A high “say-do” ratio in executing and delivering impact
Compensation & Rewards:
In the US, the base compensation range for this role is $162,275 - $194,730. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value.
Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you.
What You'll Be Doing:
Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral.
Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more.
Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey.
Conduct market and customer research to understand pain points, competition and opportunities.
Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects.
What Makes You a Great Fit:
4+ years of relevant experience (product marketing, solutions marketing, product management)
Experience with marketing and selling to a technical audience
A passion for open source, cloud native, and infrastructure technologies
Proven ability to take on complex projects and efficiently drive them from start to finish
Ability to clearly articulate the value of technical products to customers and sellers alike
Experience leading product or feature launches autonomously as well as part of a team
Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows
Comfort working with a variety of internal and external stakeholders in complicated processes
Strong product and technical curiosity that translate to clear packaging, positioning, and messaging
Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations.
Exceptional writing and communication skills
A high “say-do” ratio in executing and delivering impact
Compensation & Rewards:
In the UK, the base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value.
Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you.
What You'll Be Doing:
Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral.
Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more.
Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey.
Conduct market and customer research to understand pain points, competition and opportunities.
Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects.
What Makes You a Great Fit:
4+ years of relevant experience (product marketing, solutions marketing, product management)
Experience with marketing and selling to a technical audience
A passion for open source, cloud native, and infrastructure technologies
Proven ability to take on complex projects and efficiently drive them from start to finish
Ability to clearly articulate the value of technical products to customers and sellers alike
Experience leading product or feature launches autonomously as well as part of a team
Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows
Comfort working with a variety of internal and external stakeholders in complicated processes
Strong product and technical curiosity that translate to clear packaging, positioning, and messaging
Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations.
Exceptional writing and communication skills
A high “say-do” ratio in executing and delivering impact
Compensation & Rewards:
In Sweden, the base compensation range for this role is SEK 775,444 - SEK 930,533. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value.
Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you.
What You'll Be Doing:
Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral.
Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more.
Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey.
Conduct market and customer research to understand pain points, competition and opportunities.
Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects.
What Makes You a Great Fit:
4+ years of relevant experience (product marketing, solutions marketing, product management)
Experience with marketing and selling to a technical audience
A passion for open source, cloud native, and infrastructure technologies
Proven ability to take on complex projects and efficiently drive them from start to finish
Ability to clearly articulate the value of technical products to customers and sellers alike
Experience leading product or feature launches autonomously as well as part of a team
Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows
Comfort working with a variety of internal and external stakeholders in complicated processes
Strong product and technical curiosity that translate to clear packaging, positioning, and messaging
Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations.
Exceptional writing and communication skills
A high “say-do” ratio in executing and delivering impact
Compensation & Rewards:
In Spain, the base compensation range for this role is EUR 82,988 - EUR 99,586. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value.
Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you.
What You'll Be Doing:
Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral.
Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more.
Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey.
Conduct market and customer research to understand pain points, competition and opportunities.
Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects.
What Makes You a Great Fit:
4+ years of relevant experience (product marketing, solutions marketing, product management)
Experience with marketing and selling to a technical audience
A passion for open source, cloud native, and infrastructure technologies
Proven ability to take on complex projects and efficiently drive them from start to finish
Ability to clearly articulate the value of technical products to customers and sellers alike
Experience leading product or feature launches autonomously as well as part of a team
Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows
Comfort working with a variety of internal and external stakeholders in complicated processes
Strong product and technical curiosity that translate to clear packaging, positioning, and messaging
Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations.
Exceptional writing and communication skills
A high “say-do” ratio in executing and delivering impact
Compensation & Rewards:
In Ireland, the base compensation range for this role is EUR 104,000 - EUR 124,800. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for an enthusiastic, tech-forward product marketer to grow our Observability products by boldly positioning them and running campaigns to attract, convert and retain customers. As a Senior Product Marketing Manager, you will be in charge of the messaging and positioning for a broad product area. Then you’ll work closely with product managers and the marketing team to deliver campaigns, content, events, and training that help buyers buy (and sellers sell) our value.
Product Marketing lives within the Product org rather than the Marketing org at Grafana Labs, and we think differently about the job. Rather than purely executing launches or campaigns, we want PMMs to teach product managers and engineers in our org how to think about growth and demand, and to codify product marketing knowledge into AI-forward tools and processes that anyone in the organization can use. For example, we all contribute product information to a shared knowledge base, which we use to generate enablement materials and decks.
Grafana Labs is a fast-paced and growing organization. As such, this role requires strategic skills, an interest in teaching, and hands-on tactical execution (blogs, webinar outlines, video scripts, etc). Our team is full of people who crave impact and independence - if you are seeking a role with narrow scope where you run a defined playbook, this is not the job for you.
What You'll Be Doing:
Actively partner with and teach product managers to define product value, messaging, and go-to-market strategy, from competitive positioning to sales enablement collateral.
Partner with product management, engineering and various go-to-market functions to create materials that help customers evaluate and adopt our products: reference architectures, implementation guides, detailed product information and more.
Own customer lifecycle campaigns (competitive positioning, retention, upsell/cross-sell) to strategically shape marketing programs and drive growth across the entire customer journey.
Conduct market and customer research to understand pain points, competition and opportunities.
Teach go-to-market and sales teams our products’ capabilities and the value they provide, deliver training and enablement, ensure customer facing teams are able to effectively engage with customers, partners, and prospects.
What Makes You a Great Fit:
4+ years of relevant experience (product marketing, solutions marketing, product management)
Experience with marketing and selling to a technical audience
A passion for open source, cloud native, and infrastructure technologies
Proven ability to take on complex projects and efficiently drive them from start to finish
Ability to clearly articulate the value of technical products to customers and sellers alike
Experience leading product or feature launches autonomously as well as part of a team
Experience working with AI tools like ChatGPT and Claude to automate messaging and workflows
Comfort working with a variety of internal and external stakeholders in complicated processes
Strong product and technical curiosity that translate to clear packaging, positioning, and messaging
Demonstrated quantitative analytical skills for analyzing campaign performance, evaluating lifecycle metrics, and making data-driven recommendations.
Exceptional writing and communication skills
A high “say-do” ratio in executing and delivering impact
Compensation & Rewards:
In Germany, the base compensation range for this role is EUR 97,034 - EUR 116,441. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
As a Software Engineer on Sierra’s Cloud Infrastructure team, you’ll own the foundation that every Sierra customer runs on. That includes our multi-tenant environments, where most of our customers and data live, and our isolated single-tenant environments for highly regulated enterprises. Sierra is expanding quickly across AWS and GCP, in regions across North America, Europe, and Asia-Pacific. We expect to roughly double our number of deployments over the next year.
The work is very visible. Our deployments support the relationship with major customers, so you’ll see directly how your infrastructure affects customers and the business. Our challenges keep evolving, from scaling, reliability, and new compliance and regulations.
ON THIS TEAM, YOU WILL:
- Design, build, and operate Sierra’s cloud infrastructure across AWS and GCP (and soon Azure) using Terraform and Kubernetes.
- Simplify and standardize our deployments so that adding a new region or environment is repeatable and predictable. We want to treat deployments like cattle, not pets.
- Stand up and operate new multi-tenant regions and single-tenant environments for customers with strict regulatory or isolation needs.
- Help build and run compliant environments, including our FedRAMP deployment.
- Own and improve deploys and releases across our fleet, investing in tooling and developer experience so engineers can ship quickly and safely.
- Build security guardrails that give enterprise customers confidence in our shared multi-tenant environment.
- Work with our BYOC (Bring Your Own Cloud) team to make Sierra easy to deploy into customers’ own cloud environments.
- Drive reliability across the platform through observability, incident response, root cause analysis, and postmortems.
- Write production code, mostly in Go, to automate infrastructure and replace manual work with durable systems.
WHAT YOU'LL BRING
- 6+ years of hands-on software or infrastructure engineering experience, including building and operating production systems at scale.
- Broad infrastructure experience on at least one major cloud (AWS, GCP, or Azure). Breadth and fundamentals matter more than expertise in one specific cloud.
- Deep expertise in at least one layer of the stack, such as compute, orchestration, networking, or deploys, plus a real interest in owning the layers next to it.
- Hands-on experience with infrastructure as code (Terraform preferred) and container orchestration (Kubernetes).
- Strong coding skills and a bias toward automation and tooling. Go experience is a plus.
- A pragmatic, scrappy approach. You can start with a rough prototype and evolve it into production ready.
- Curiosity and flexibility. You adapt to new clouds, tools, and customer requirements instead of forcing every problem into one familiar pattern.
- A degree in Computer Science or a related field, or equivalent professional experience.
EVEN BETTER
- Experience running infrastructure across multiple clouds and many regions or environments.
- Experience with compliance-driven environments (FedRAMP, SOC 2, HIPAA, or financial services).
- Experience building deploy systems, CI/CD, or internal developer platforms.
- Experience deploying software into customer-managed cloud environments.
- An SRE background, or experience leading reliability and incident management programs.
- Experience with distributed databases such as DynamoDB or Spanner.
- Experience at a fast-paced startup or on a small infrastructure team with broad scope.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Europe or US
Workplace: Remote
About the team
The Control Plane Platform team is building the shared foundation that every product in ClickHouse Cloud is built and shipped on. We give ClickHouse engineering teams one place to own and deploy their product, remove the overhead of rebuilding common plumbing, and keep the customer experience consistent as the number of integrating teams grows. The team owns API gateways and API standards, shared platform services, deployment and infrastructure patterns, testing and CI, local developer experience and Control Plane observability.
About the role
We’re looking for an Engineering Manager to lead our Platform team. This is a high-impact, high-trust role at the center of our Cloud product, combining people leadership, technical direction, product thinking, and operational ownership while maintaining the reliability customers expect.
You’ll work hand-in-hand with Product, Infrastructure, Security, Support, and engineering teams across ClickHouse.
This role goes beyond engineering leadership. Together with your team, you’ll help shape how new products and teams will integrate and deploy their applications in ClickHouse Cloud.
What You’ll Do
- Lead, coach, and grow a high-performing team - recruit to a high bar, set crisp expectations, give direct feedback and career development, and manage performance — while fostering a healthy, inclusive environment built on empathy, psychological safety, trust, and a high technical bar.
- Own outcomes across the platform surface: API gateways and API standards, shared platform services (event bus, notifications, feature flags, websockets, audit records), deployment and infrastructure patterns, CI and testing, local developer experience, disaster recovery, and Control Plane observability.
- Treat the integrating teams as your customers and measure success by their delivery velocity and adoption of the platform, not only by what your team ships.
- Guide architecture and help senior engineers make explicit, sound tradeoffs. land cross-cutting migrations, deprecations, and contract changes across teams without stalling product delivery.
- Jump into designs and code for complex areas - gateway routing and auth/RBAC enforcement, spec-driven code generation, event delivery semantics and idempotency, multi-region rollout safety.
- Build the culture of operational excellence: Own SLOs, reliability, on-call quality, and cost-efficiency for k8s-hosted, multi-tenant services across cloud regions.
- Systematize support, reduce toil, and build self-serve/auto-healing capabilities - golden-path templates and generators, auto-healing, and documentation that gets a new team integrated in days rather than weeks.
- Shape the platform vision, turn it into a roadmap, sequence bets for business impact, and ship fast with tight feedback loops — including writing the RFCs that build cross-org consensus before big changes land
What you bring
- 8+ years in software engineering and 3+ years managing software engineers with a track record of hiring, developing, and retaining strong talent.
- Experience leading a platform or infrastructure team whose customers are other engineering teams — you've driven adoption and cross-org migrations through influence and good tooling rather than mandate.
- Experience leading distributed global teams, fostering an inclusive and autonomous culture, and creating clarity across time zones.
- Experience building scalable, highly available, and secure cloud-based infrastructure in AWS (EKS, SQS, DocumentDB, Redis, PostgreSQL, Lambdas) with infrastructure as code (Terraform, Helm) and progressive delivery (Argo Rollouts or similar).
- Experience with containerization and orchestration (Docker, Kubernetes), including patterns for hosting many independently deployed applications in a shared cluster.
- Familiarity with API platform work: OpenAPI-driven contracts, API gateways, and the shared concerns they centralize — authentication, RBAC, rate limiting, versioning, and deprecation.
- A track record of decomposing a monolith into independently deployable services without stalling product delivery.
- Technical credibility to engage deeply in architecture and incidents without owning daily implementation.
- Hands-on: you still enjoy diving into code/designs for complex or critical areas, reviewing code, and guiding via feedback.
- Strong execution judgment across ambiguity, parallel workstreams, risk, and long-term system health.
Nice to have
- Experience with large TypeScript/Node monorepos and the developer-experience problems that come with them: CI scale and flakiness, build and test times, local development environments, and code generation from specs.
- Designed and implemented strategies for load balancing, auto-scaling, disaster recovery, and failover for cloud environments.
- Experience building CI/CD at scale
- Experience with internal developer platforms: service catalogs, golden-path templates, and self-service app scaffolding.
- Proficiency with frontend frameworks (React).
- Experience making APIs consumable by AI agents — MCP servers, CLIs, or skills generated from API specs.
- Experience with ClickHouse
- Previous experience in developing analytics or data-intensive applications.
Why This Role
- Shape how all feature teams in ClickHouse Cloud develop and integrate with each other
- Operate with ownership, autonomy, and speed while keeping the company lean.
- Lead a technical team where correctness, performance, reliability, and developer experience all matter.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Partner Enablement Program Manager, you'll build and run the ElevenLabs partner academy for systems integrators, hyperscalers and technology partners. You'll create curricula across sales, pre-sales and technical implementation, starting with ElevenAgents and expanding across ElevenCreative and ElevenAPI. You'll work closely with our regional Forward Deployed Engineers, who bring the technical expertise and set the technical quality bar. Your mission is to grow the program to 10,000+ certified partner professionals by the end of 2027, and to make the ElevenLabs certification a credential the tech ecosystem respects.
As a Partner Enablement Program Manager, you can expect to:
- Build curricula for partner sellers, pre-sales and implementation engineers: courses, hands-on labs and assessments.
- Turn expert knowledge from our FDEs, sales and product teams into a world-class online academy.
- Run the certification program end to end, from submissions and review workflows to certificates, with FDEs making the technical call.
- Scale the program through automation, from automated agent review to bots and emails that support learners.
- Deliver training online and in person, including sales and technical sessions at our partner hackathons.
- Run program administration: the learning platform, partner onboarding tracks, reporting and learner feedback.
REQUIREMENTS
We're looking for an enablement builder who is comfortable with both commercial and technical topics. You don't need to be the deepest expert in the room, but you need enough depth to work with senior engineers and sellers as subject matter experts and turn their knowledge into great learning. You'll thrive with us if you:
- Are passionate about AI, technology and ElevenLabs products.
- Have built enablement or training programs at scale for partners, sellers or technical teams.
- Learn technical products quickly and can explain them to both technical and commercial audiences.
- Can run a program end to end: learning platforms, timelines, stakeholders and reporting.
- Can lead a session or workshop in front of sellers and engineers.
- Have strong instructional design skills: you can turn expert content into clear courses, labs and assessments.
- Enjoy turning repeat work into automations, tools and agents.
- Have excellent communication skills and can adapt your message to different audiences.
Bonus:
- Experience as a forward deployed engineer, solutions engineer or in professional services for a frontier AI product.
- Hands-on experience building LLM applications or voice and chat agents, and reviewing whether they are ready for production.
- Familiarity with Python or TypeScript, APIs, webhooks and common integration patterns.
- Telephony experience, such as SIP, Twilio or contact center platforms.
- Experience at a systems integrator, hyperscaler or technology partner.
- Experience with learning platforms such as WorkRamp.
- Proficient in Spanish or Portuguese.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading a partner enablement team as the academy grows.
- Moving into partner program leadership or Solutions Engineering.
LOCATION
This role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required. If you prefer, you can work from our offices in New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As the Global Onboarding & Enablement Operations Program Manager at ElevenLabs, you’ll help keep our global GTM onboarding and enablement programmes running smoothly as we grow. You’ll lead the day-to-day delivery of onboarding, making sure every new GTM hire gets a consistent, engaging start, while building the structure and processes that help the wider Enablement team work more effectively and scale its impact.
You’ll bring structure to how we plan, deliver and measure enablement, from tracking OKRs and roadmaps to coordinating the enablement calendar, launches and certifications. You’ll also help keep the team aligned on priorities, manage cross-functional dependencies and use reporting to understand what’s working and where we can improve. Working closely with the Sales Enablement lead and partners across GTM, RevOps, Product Marketing and People, you’ll help turn priorities into well-run programmes that meet the needs of the business.
This role is a great fit for someone who enjoys bringing order to complex projects, delivering engaging training and finding practical, creative ways to solve problems.
- Own GTM onboarding: Manage onboarding cohorts end to end, from scheduling and communications to facilitating live sessions, coordinating speakers and gathering feedback. Ensure new hires across regions have a consistent, engaging experience.
- Develop and maintain learning content: Create training materials and e-learning modules, and keep existing content across WorkRamp and Enablement OS accurate, relevant and easy to navigate. Work with subject matter experts to turn complex topics into practical learning experiences.
- Coordinate certifications and enablement launches: Own the launch and certification calendar, keeping new programmes, certifications and learning initiatives moving and tracking milestones, completion and follow-up actions.
- Measure programme performance: Maintain dashboards and reporting on onboarding, certifications, ramp metrics and team OKRs. Use the data to highlight progress, identify gaps and help the team understand where to focus.
- Own Enablement operations: Run OKR and roadmap tracking, the enablement calendar, and the team’s operating rhythms (planning, check-ins and reviews). Track dependencies across RevOps, Product Marketing, People and Product, flag risks early, and keep clear ownership, timelines and follow-through on every workstream.
- Support major enablement events: Help plan and deliver events such as Sales Kick-Off (SKO), including session coordination, timelines and the run of show.
REQUIREMENTS
- Experience running onboarding, training or enablement programmes in a fast-moving GTM, sales or commercial environment.
- Strong facilitation and presentation skills, with the confidence to lead live sessions, engage different audiences and make complex topics clear and actionable.
- Experience developing training materials and e-learning content that help people understand and apply new skills.
- Experience building and running team operations, such as OKR and roadmap tracking, and operating rhythms, with the ability to coordinate dependencies across teams and keep many stakeholders aligned..
- Experience building or maintaining dashboards, trackers and reporting processes, with the ability to use data to measure progress and inform decisions.
- Familiarity with learning management systems (LMS), such as WorkRamp, and an understanding of how to manage learning content and track completion.
- A strong passion for using AI tools and agents, with hands-on experience applying them to automate repetitive tasks, improve processes and find smarter ways to work.
- A creative, curious approach to problem-solving, with the initiative to question existing ways of working and explore better solutions.
Bonus
- Experience supporting a company-wide event, such as Sales Kick-Off.
- Experience working at a high-growth technology or AI company.
- Familiarity with Salesforce, Gong or other GTM reporting tools.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Leading Enablement operations and onboarding as the team and the number of regions grow.
- Moving into a broader Revenue Operations, program management or enablement strategy role.
LOCATION
This role is remote-first and ideally based on the East Coast of the US. The ability to operate in US Eastern (GMT-5, GMT-4) timezones is required. If you prefer, you can work from our office in New York.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO:
- As an Executive Assistant supporting the leadership function at Sierra, you will provide a wide range of strategic and administrative support to our General Counsel and our Partnerships leaders.
- Proactively manage several leaders' calendar, travel, and meetings.
- Collaborate with leaders and team members to ensure meetings are effective by sending preparation materials, following up on action items, and serving as a knowledgeable resource on relevant topics or organizational matters.
- Draft team and external correspondence on behalf of the leader. Liaise with internal staff and external stakeholders, building and maintaining strong relationships on behalf of the leader.
- Maintain a high level of confidentiality and discretion with all materials and information.
- Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel. Book travel and hotel accommodations, negotiating contracts as needed.
- Establish new—and improve existing—administrative systems and processes as part of Sierra’s founding admin team.
WHAT YOU'LL BRING:
- 5+ years of Executive Assistant or similar experience.
- Ability to build relationships and partner effectively with cross-functional teams and external partners.
- Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise.
- Ability to organize, analyze, and prioritize executive workflows, often interpreting and leveraging data.
- Willingness and ability to be in the San Francisco office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter).
- Advanced proficiency with Google Suite & Slack.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, Canada; Remote, United States; Comfort working in a low-process, high-ownership environment where you take responsibility for your work, refine problem statements with teammates, and communicate progress clearly in writing across time zones in an all-remote team; The base salary range for this role’s listed level is currently for residents of the United States only
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United States; We are currently considering candidates based in the; time zones
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San Francisco, CA • New York, NY • United States
Nur-Sultan, Kazakhstan
seniorUnited States (Remote)
seniorUnited Kingdom (Remote)
seniorSweden (Remote)
seniorSpain (Remote)
seniorRepublic of Ireland (Remote)
seniorGermany (Remote)
ОфисSan Francisco, CA
УдалённоEurope or US; Experience leading distributed global teams, fostering an inclusive and autonomous culture, and creating clarity across time zones
УдалённоThis role is remote-first, so it can be executed from anywhere in North America, with the ability to operate in Americas timezones required
УдалённоThe ability to operate in US Eastern (GMT-5, GMT-4) timezones is required
ОфисSan Francisco, CA
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