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Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them. This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role. WHAT YOU'LL ACHIEVE - Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them - Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off - Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership - Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met - Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing - Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down SKILLS YOU'LL NEED TO BRING - Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself - Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance - Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time - Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals - You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES - Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR - Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management - Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Americas Remote About Customer.io Over 9,000 companies, from scrappy startups to global brands, use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Hi! I’m Lauren, Senior Manager of Customer Success at Customer.io . I’m looking for a Senior Customer Success Manager, Strategic to join our Americas team and own relationships with some of our largest customers. You’ll guide each account from onboarding through renewal, tie platform use to the business results your customers care about, and partner with Account Managers, Technical Support, Product, and Engineering along the way. What we value Customer outcomes first: you connect what a customer does in Customer.io to the goals their business is trying to reach Ownership: you run your book of business, watch for risk early, and decide on next steps with confidence Collaboration: you work with Account Managers, Technical Support, Product, and Engineering to get customers what they need Curiosity about AI: you pick up new AI functionality quickly and bring it into your conversations with customers Adaptability: you handle a varied, non-verticalized book and a fast pace of change with a steady head What you’ll do Manage a book of roughly 20 to 35 Strategic customers, each above $100k in ARR, guiding them through onboarding, adoption, and long-term success Link platform use to measurable business outcomes, and track results such as renewal rate and growth dollars across your book Partner with Account Managers to spot and qualify expansion opportunities, shape renewal strategy, and keep customer value aligned with revenue goals Lead quarterly and executive business reviews, including onsite EBRs, and build mutual success plans with senior stakeholders Build relationships with several stakeholders in each account, including leaders above the day-to-day decision maker Read account risk closely, dig into the signals, and decide on the best next steps, including managing escalations Talk through technical needs with users, then raise the conversation to strategic impact with executive sponsors and give recommendations that keep customers renewing year after year Act as a bridge between Customer Success, Technical Support, Product, and Engineering, advocating for customers and bringing fresh perspectives to the CS org What we’re looking for Based in the U.S. or Canada, and open to travel 5+ years of enterprise CSM experience in SaaS, managing complex, strategic accounts Hands-on commercial involvement in renewals, upsell, or expansion, with a clear grasp of gross retention and expansion drivers Strategic, consultative skills: you can tie platform usage to business value and present that impact to executives through EBRs and partnership reviews Comfort with APIs, integrations, and data models, enough to problem-solve at a high level without handing off every technical question Influence across teams, with a track record of getting colleagues to focus on customer needs Enthusiasm for AI and the urgency to keep learning new functionality as it ships Bonus points! Background in martech, CDPs, or messaging platforms Spanish language skills Experience running client onsites Compensation & Benefits We believe in transparency. Starting salary for this role is $130,000 base + 10% variable (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Here's what you can expect from our hiring process: 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60-minute Case Study Review with the Hiring Manager and potential team members Final 30-minute video call with Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read, apply now.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Mid-Market SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. WHAT YOU'LL ACHIEVE - Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed - Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer - Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline - Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path - Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion - Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption SKILLS YOU'LL NEED TO BRING - Experience selling technical products to technical buyers - Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room - Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans - Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles - You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems - You’re obsessed with AI, constantly building with the newest tools & learning new ways of working NICE TO HAVES - Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals - Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software - Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a Commercial SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. WHAT YOU'LL ACHIEVE - Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed - Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer - Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline - Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path - Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion - Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption SKILLS YOU'LL NEED TO BRING - Experience selling technical products to technical buyers - Technical fluency and genuine comfort building live in software—you can demo, co-design, and troubleshoot in front of a customer without a specialist in the room - Strong discovery and qualification instincts, with the ability to map customer workflows and translate them into commercial outcomes and adoption plans - Experience running complex, multi-stakeholder interactions including procurement, legal, and security review cycles - You can own the room - you operate with agency and urgency to bring new ideas and workflows to our customers and present simple ways to solve complex problems - You’re obsessed with AI, constantly building with the newest tools & learning new ways of working NICE TO HAVES - Full-cycle B2B software sales experience or solutions engineering experience with a consistent track record of exceeding quota across new logo acquisition and expansion motions - Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals - Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software - Experience in a shared account ownership model, partnering with a post-sale or CS team as part of an integrated customer motion By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. WHAT YOU'LL ACHIEVE - Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy - Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers - Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow fit before the handoff - Document and deliver clean handoff packets in Salesforce with ICP signals, pain points, workflow hypothesis, and stakeholder context so sellers can hit the ground running - Leverage GTM System tooling and intent data to sharpen targeting, prioritize accounts by signal strength, and increase the quality and consistency of your outbound motion SKILLS YOU'LL NEED TO BRING - Proven track record in outbound pipeline generation, with hands-on experience in cold prospecting across phone, email, and social channels - Strong written and verbal communication skills with the ability to craft compelling, persona-specific outreach that earns a response - Sharp qualification instincts—able to quickly assess ICP fit, identify urgency, and set solutions condsultants up for high-quality first conversations - Passion for AI/ML and understanding of API-first or consumption-based business models - High-activity mindset with the discipline to prioritize based on signal and data, not just volume - You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results. NICE TO HAVES - Experience with Salesforce, Outreach, or similar GTM tooling - Familiarity with Notion as a product or prior experience selling productivity, collaboration, or workflow software - Background in a high-velocity, metric-driven outbound environment with clear pipeline targets By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Singapore Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them. This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes. You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness. If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role. WHAT YOU’LL ACHIEVE - Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion. - Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes. - Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership. - Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met. - Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals. - Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value. - Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion. - Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down - Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs. SKILLS YOU’LL NEED TO BRING - Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy. - Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation. - Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it. - Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account. - Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans. - Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams. - Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team. - Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity. - Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership. - Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers. - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems. - You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes. NICE TO HAVES - Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes. - Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management. - Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership. - Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path. - Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model. - Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team. We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle. About the Opportunity This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm's financial crime controls. What You’ll Be Doing Quality Reviews – Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads. Stakeholder Collaboration – Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management. Quality Calibration & Internal QA Meetings – Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity. Performance Monitoring & Reporting – Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making. Coaching & Quality Improvement – Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time. Policy & Process Compliance – Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews. Continuous Improvement & QA Framework – Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives. AML Projects & Program Enhancements – Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness. Ad Hoc Responsibilities – Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program. What We Look For In You Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage 5-7 years of experience in a compliance, legal or regulatory role within financial services, fintech is required Prior experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Manila, Philippines Workplace: hybrid About Aleph Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy. Turn up the volume on your career Spotify is where culture happens. Every day, hundreds of millions of people use us to find the songs that define their year, the podcasts they can’t stop talking about, and the audiobooks that fill their commute. Advertisers want to be part of those moments, and you’ll show them how. As a Senior Client Partner, you’ll be Spotify’s senior commercial voice in the Philippines. Based in Manila on a hybrid basis (three days a week in the office), you’ll own relationships with the country’s most ambitious brands and media agencies. You’ll bring them bold ideas, and turn those ideas into revenue and results you can point to. What you will be doing: Own your portfolio. Grow a book of leading advertisers and media agencies, and make Spotify a must-have in their media plans. Sell the Spotify story. Match audio, video, and podcast advertising solutions to the brief, and sell with ideas, not rate cards. Win big. Prospect, pitch, and close high-value deals with brands and media agencies. Your agency relationships will open doors, and your instincts will win the room. Be the go-to expert. Speak fluently about agency dynamics, campaign buying, digital media planning, and pricing models. Understand what success looks like. Dig into clients’ objectives and KPIs, then bring solutions that deliver. Deliver against your targets. Consistently achieve ambitious sales targets and give advertisers an experience they’ll talk about. Launch with the best . Work hand in hand with Client Solutions Managers so every campaign starts strong. Stay in tune with the market. Track competitors and new launches, and show up at the events that matter. Forecast with confidence. Keep weekly, monthly, and annual projections accurate and honest. Fix things fast. Resolve client issues with tact and help make sure they don’t repeat. What will make you successful in this role: A proven sales track record. You win and grow large, strategic accounts, and you have the numbers to prove it. A strong local agency network. You have credibility and relationships at planning and buying level across the Philippines’ media agencies. Deep digital media expertise. You know media planning and buying, programmatic and ad tech, and the major platforms and players. Commercial and negotiation skills. You carry direct revenue responsibility and thrive on it. Consultative instincts. You bring a point of view, not just a product. Operational discipline. Your CRM and pipeline are always current. Project management skills. You can run several deals at once without losing a beat. Analytical skills. You turn data into insights that win deals. Presentation skills. Your pitches are sharp, memorable, and concise. Local market knowledge. You have a deep understanding of the Philippines’ advertiser landscape. A positive attitude and a drive to go further. Why Join Aleph: Impact: Be the senior commercial voice for Spotify Advertising in the Philippines, shaping how leading brands and agencies use audio, video, and podcasts. Growth: Join as digital advertising grows to roughly 60% of Philippine ad spend, with a senior seat and direct ownership of revenue. Team culture: Work hand in hand with Client Solutions Managers, in a team that values honest forecasting, quick problem-solving, and sharing ideas. Market context: Audio is a growing part of the media plan in a market where advertisers are tightening return-on-spend expectations, so consultative sellers who connect ideas to outcomes stand out. “Share our similarities, celebrate our differences.” – M. Scott Peck   #ALEPH

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry helps over 4 million developers understand and resolve issues in their applications. Behind every error, performance trace, replay, and log is a large-scale data platform responsible for storing, querying, and analyzing massive volumes of telemetry data. We're looking for an Engineering Manager to lead our Events Analytics Platform (EAP) team, which builds and operates the distributed data systems powering Sentry's products. The team manages petabytes of data and develops high-performance analytical infrastructure using technologies like ClickHouse, enabling fast, complex queries across billions of records. As Sentry grows, so do the technical challenges. The team is evolving its storage and query infrastructure to support increasing data volumes, more complex analytical workloads, and unified access to different types of telemetry data. EAP also provides the data foundation for Seer, Sentry's AI-powered debugging agent, enabling AI systems to access the production context needed to investigate and resolve issues. In this role, you'll lead a team of engineers tackling complex distributed systems challenges while balancing architectural improvements with the reliability and performance of production systems. You'll bring strong technical judgment, guide engineering decisions, and work closely with product engineering teams to build capabilities that directly impact the developer experience. This is an opportunity to lead a critical part of Sentry's infrastructure, solve challenging problems at scale, and shape how developers and AI-powered tools interact with application data. WHAT YOU'LL DO - Lead and develop a team of engineers working on large-scale distributed data systems, fostering technical excellence, ownership, collaboration, and professional growth. - Drive technical execution and architectural decisions across EAP's storage and query infrastructure, balancing scalability, reliability, performance, and long-term maintainability. - Build and evolve analytical data systems supporting complex queries, high-throughput workloads, and efficient access to petabytes of event data. - Guide the evolution of EAP's architecture, including query optimization, storage and compute separation, and the unification of different event types into a common analytical platform. - Own the operational health of the platform, leading efforts to improve reliability, troubleshoot production issues, manage incidents, and address scaling challenges. - Partner with product engineering teams to understand their technical requirements, make informed tradeoffs, and deliver platform capabilities that support new product experiences. - Support Sentry's AI-powered capabilities by ensuring the platform efficiently serves the analytical workloads and production context required by Seer and other AI-driven experiences. - Set clear priorities and drive projects from design through production, helping the team execute effectively while managing competing technical and product needs. YOU'LL LOVE THIS JOB IF YOU - Enjoy leading engineers while staying closely involved in technical discussions, architecture, and complex problem-solving. - Get excited about building and operating large-scale distributed systems where performance, reliability, and efficiency matter. - Have a strong interest in analytical databases, storage engines, query systems, and the engineering challenges behind processing massive volumes of data. - Like working through difficult technical tradeoffs and turning ambiguous requirements into practical engineering solutions. - Take pride in building reliable production systems, understanding how they behave under load, and continuously improving their performance. - Enjoy collaborating with product engineering teams and understanding how infrastructure decisions influence the end-user experience. - Want to lead a team whose work directly supports Sentry's core products and growing AI-powered capabilities. QUALIFICATIONS - Significant professional software engineering experience, including experience managing and developing engineers, leading technical projects, and driving engineering execution. - Strong technical background in distributed systems, data infrastructure, analytical databases, or large-scale backend systems. - Hands-on experience building, scaling, or operating complex data-intensive systems, with depth in at least one of the following: - Analytical database infrastructure: Operating, scaling, optimizing, or maintaining OLAP systems such as ClickHouse, Apache Pinot, Apache Druid, or similar technologies in production. - Complex distributed data platforms: Designing and building sophisticated systems using analytical databases or distributed storage technologies as foundational components, with meaningful ownership of the underlying architecture, performance, and reliability. - Experience making architectural decisions and technical tradeoffs involving system scalability, performance, reliability, or operational complexity. - Demonstrated ownership of production systems, including troubleshooting, incident response, performance optimization, and operational improvements. - Experience leading engineering projects from technical design through implementation, deployment, and ongoing operations. - Strong communication and collaboration skills, including the ability to work with cross-functional stakeholders and translate technical requirements into actionable engineering priorities. Bonus points for: - Experience with ClickHouse, Pinot, Druid, or other column-oriented analytical databases. - Experience with query optimization, analytical storage architecture, or high-throughput data processing. - Experience building infrastructure for observability, telemetry, developer tools, or event-driven applications. - Experience working closely with product engineering teams to develop infrastructure supporting customer-facing features. - Proficiency with Python, Rust, or similar backend programming languages. Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow. The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: San Francisco, California Workplace: Hybrid ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ABOUT THE ROLE Sentry's Infrastructure Engineering team focuses on making operating Sentry simple, safe, and seamless for the rest of the engineering organization. The team builds and operates foundational infrastructure, internal control and configuration systems, and the tooling and automation that allow engineers to deploy, manage, and safely operate production services at scale without needing to understand the underlying infrastructure complexity. As the Engineering Manager for Infrastructure Engineering, you'll lead a team of engineers building the foundational infrastructure, internal control systems, and developer-facing tools that enable Sentry's engineering teams to operate production services safely and efficiently at scale. This team focuses on making infrastructure easier to use and manage through automation, self-service tooling, and software abstractions that reduce operational complexity. You'll be responsible for the team's technical direction, execution, reliability, and growth, while partnering with engineering teams across Sentry to identify and solve shared infrastructure challenges. You'll work closely with leaders across Infrastructure, Platform, and Production Engineering to shape how Sentry scales its infrastructure and operational model as the company grows. IN THIS ROLE YOU WILL - Lead a team of engineers building and evolving the shared infrastructure, internal control systems, and developer-facing tools that Sentry's engineering teams rely on. - Drive improvements to infrastructure automation, configuration management, production safety, and developer self-service, making complex infrastructure easier and safer to operate. - Define and execute the team's technical roadmap, working with senior engineers to make sound architectural decisions and prioritize investments in reliability, scalability, and operational efficiency. - Develop engineers at different levels through coaching, mentorship, clear expectations, and opportunities for technical growth and ownership. - Build a healthy, high-performing team culture focused on accountability, continuous improvement, and delivering measurable impact. - Partner with Production Engineering, SRE, Developer Infrastructure, and other engineering teams to identify shared infrastructure challenges, establish standards, and improve developer workflows. - Balance operational needs with longer-term platform investments, reducing manual work and building scalable solutions rather than relying on one-off fixes. - Own the reliability, adoption, and ongoing evolution of the team's platforms and tools, ensuring they deliver meaningful value to the engineers who depend on them. YOU'LL LOVE THIS JOB IF YOU - Enjoy building infrastructure platforms and tools that make operating complex production systems simpler for other engineers. - Like solving infrastructure challenges through software engineering, automation, and self-service abstractions rather than relying on manual operations. - Believe in using proven technologies and choosing reliable, maintainable solutions over unnecessary complexity. - Think about scalability, reliability, and cost efficiency from the beginning, and prefer building solutions that serve many engineering teams rather than one. - Enjoy working across engineering organizations, understanding different teams' needs, and influencing technical decisions and platform adoption. - Take pride in developing engineers, building strong teams, and creating opportunities for people to take on greater technical ownership. - Value clear priorities, measurable outcomes, and delivering infrastructure improvements that make a lasting difference. - Want to work on technically challenging infrastructure problems while helping shape the team's long-term direction. QUALIFICATIONS - 10+ years of software engineering experience, ideally with a focus on infrastructure engineering, platform engineering, distributed systems, or infrastructure automation. - 4+ years of engineering management experience, including leading, developing, and growing teams of software engineers. - Experience leading the architecture, development, or evolution of shared infrastructure platforms, internal developer platforms, or distributed production systems. - Strong software engineering foundation, with experience in backend or systems programming languages such as Python, Go, Rust, or similar. - Hands-on technical experience with cloud infrastructure and familiarity with Kubernetes, Terraform or similar infrastructure-as-code tooling, and infrastructure automation. - Experience building or operating production infrastructure, with an understanding of reliability, scalability, operational risk, and incident management. - Demonstrated ability to define technical direction, evaluate architectural tradeoffs, and lead complex engineering initiatives from planning through delivery. - Experience coaching engineers, developing technical leaders, and building healthy, accountable engineering teams. - Strong technical communication skills and a track record of influencing decisions and aligning priorities across engineering teams and leadership. - Comfortable working across organizational boundaries and partnering with infrastructure, platform, and product engineering teams. The base salary range that Sentry reasonably expects to pay for this position is $220,000 to $400,000 USD, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.   About the role   When a farmer gets in touch at 3am because a herd needs moving or a virtual fence isn’t holding, they need someone who understands what’s at stake and can get them to a fix. You’ll lead the teams that make that happen. We’re looking for a Senior Manager to lead Customer Experience across APAC. Based at our Customer Experience centre of excellence in Auckland, you’ll lead a growing team of 40+ Support Specialists through five leaders, including our Customer Experience Shift Leads and an Enterprise Customer Experience Lead you’ll hire. You’ll lead two teams: - Tier 2 is our 24/7 human support team. It primarily supports APAC and covers the US and South America when their local teams are offline. AI handles Tier 1, so the issues that reach your team are often more complex and technical. You’ll build the team’s confidence and capability to diagnose and resolve more of those issues directly. - Enterprise is a new team you’ll build with the lead you hire. Together, you’ll design how we support our largest and most complex customers, from onboarding and regular health checks to spotting risk early and getting expert help to customers when something goes wrong.   You’ll co-own APAC Customer Experience strategy with regional and Customer leadership and turn it into a 6 to 12 month roadmap and operating plan. You’ll make the calls on priorities, team structure, staffing and ways of working, and own the results across customer satisfaction, response and resolution times, quality, escalations and cost to serve. You’ll work with Field, Technical Support, Product, Engineering and AI to make the whole support experience work better. You’ll spend time with farmers and ranchers on farm, at events and at our R&D farm, then bring what you learn back into how we support customers and what we build next.   What your day could look like - Defining what an epic customer experience looks like at Halter, then building the standards, coaching and habits that make it happen on every shift. - Co-owning APAC Customer Experience strategy and turning it into a clear 6 to 12 month roadmap. - Coaching your Shift Leads to run high-performing teams, setting clear expectations, and holding the bar across every shift. - Hiring the Enterprise Lead, then designing and building the Enterprise support model and team with them. - Making sure everyone gets a world-class experience, whether they're an APAC customer or another region you're covering out-of-hours. - Jumping on the complex, high-impact, or high-risk stuff, and using those moments to coach the team. - Building Tier 2’s technical capability so more complex issues are resolved quickly and independently. - Owning coverage, rostering and capacity so the 24/7 operation keeps pace with global growth. - Spending time on farm with customers, with our field reps, and at our R&D farm - Partnering with our field teams on customer health, and feeding what you're seeing back to Product, Engineering, and the AI team. - Working alongside leaders in our other regions, shaping how we do support globally.   Who we're looking for - Experience leading multiple customer-facing teams through other leaders or managers. - Experience in a 24/7, multi-time-zone or technical support environment. - Experience building a new team or service model from scratch, ideally an Enterprise, key account or strategic customer function. - Experience with both proactive and reactive customer support models. - A track record of building capability and lifting performance over time. - Experience co-owning strategy and turning it into measurable outcomes. - A track record of owning and improving support metrics, with strong data skills and sound judgement across operational, customer and technical priorities. - Experience working cross-functionally with Product, Engineering, AI, Field or Technical Support. - The ability to influence leaders and stakeholders outside your reporting line.   You'll crush this role if you - Can think strategically while staying close to customers and operational detail. - Build and grow leaders, not just individual contributors. - Create clarity across teams with different priorities and operating rhythms. - Get stuck into hard problems and build systems that stop them coming back. - Run on data, using it daily to make decisions, spot patterns and improve outcomes. - Care about the whole customer experience, even when parts of it sit outside your direct ownership. - Thrive in speed and ambiguity, and make good calls with half the picture. - Think big but start small, getting a scrappy first version out, testing it and scaling what works. - Are already AI-first, using new tools to make teams faster, sharper and more capable. - Last but definitely not least; Are customer obsessed. You care deeply about farmers, ranchers and their animals, and you won’t settle for “good enough” when it comes to their experience.   Bonus points if you have - Experience leading a regional or global Customer, Support, Success or Operations function. - Experience leading an overnight or 24/7 function. - Experience with hardware products or field-deployed technology. - An understanding of the farming or livestock industry. - Startup or high-growth experience. - Familiarity with tools like Intercom, Salesforce, or similar. - Experience with AI support tooling and human-in-the-loop workflows. - Experience in agtech.   Why our team loves working at Halter - Dedicate yourself to solving real-world problems alongside an epic team in a culture designed around growth. - A genuine and shared connection to our mission to make a difference in the world. - The pride of joining an iconic New Zealand technology company. The excitement, risk, and reward of a high-growth technology scale-up on the global stage. - Our ideas are truly valued, we are able to move fast, and our impact is real. - State-of-the-art, dog-friendly office that’s been thoughtfully designed right in the heart of Auckland city. Did we mention dogs and cows? - Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave. - We offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. - Delicious snacks and drinks are available for your daily flow.     Our Office First Approach   There’s a reason you visit your friends in person, live with your family and don’t do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams. Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don’t like having heaps of rules or policies, but this means having strong, trusted relationships is critical.   We’re office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what’s best for Halter.   Our office vibe is something special, it’s hard to describe until you’re here, but people at Halter who have come from fully remote or hybrid companies say they could never go back - the high energy and spectacular people they are now surrounded by everyday makes work so enjoyable. Your growth, your learning and your impact is truly unlimited here, and a big part of that comes from being together solving problems, innovating, building context, and constantly learning from each other.   JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Responsibilities: — International corporate structuring and governance. — Legal support for expansion into new markets. — Commercial, investment and intercompany agreements. — Licensing, compliance and relationships with regulators, banks and payment providers. — Building the legal team and managing external counsel. Requirements: — 10+ years of international legal experience in tech, including 5+ years in leadership. — A track record of establishing or restructuring international corporate groups. — Strong expertise in corporate law and cross-border contracts. — Team leadership experience and willingness to handle key legal matters directly. — Upper-Intermediate English or above and fluent Russian. — iGaming experience is a plus.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. You will own the regional communications strategy and have a real voice in how the Xero brand shows up, from media relations to external content. You will also guide executive profiling for the ANZ Managing Director and act as a trusted adviser when issues call for careful handling. Success is measured through media reach and sentiment, audience engagement with our campaigns, and a healthy brand reputation in market. This is a full-time, 12-month fixed-term contract role covering parental leave. It offers plenty of exposure to senior stakeholders, and you will work in an organisation that is building AI into how it works, with tools and support to help you experiment. The team and how they connect You will be part of the ANZ Marketing team and manage a small, skilled communications team. Together you will work alongside Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues to deliver integrated campaigns and programs. You will stay closely connected with Global and Regional Communications counterparts, as well as our Government Relations, Legal, Customer Experience and Incident Management teams. Initially, you will focus on: ➔ Shaping the annual ANZ communications strategy and delivering executive profiling for our senior regional voices ➔ Bringing EOFY campaigns to life in both New Zealand and Australia as part of integrated marketing programs ➔ Staying one step ahead on proactive and reactive communications, including issues and crisis response Where and how you can work This is a hybrid role based in Melbourne or Sydney. You will split your time between our office and working remotely, with Boost days giving the team regular chances to connect, collaborate and recharge in person. Here are some of the things we are looking for ➔ You bring a track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations. ➔ Expect to Go Bold by advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high. ➔ Hands-on skills in media relations, customer content development and issues management, backed by sound judgement, will serve you well. ➔ Time in a multinational company or agency, building trust with executive teams, will help you hit the ground running. ➔ You will Go Together by working across Marketing, Global Communications and agency partners, while coaching your team to do their best work. ➔ A curious, experimental approach to AI, balanced with care and quality, will help you Go Fast and Go Further. A genuine interest in small business success and new technology will too. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Xero helps small businesses thrive, and as our Communications Director for ANZ, you will shape how that story is told across Australia and New Zealand. You will own the regional communications strategy and have a real voice in how the Xero brand shows up, from media relations to external content. You will also guide executive profiling for the ANZ Managing Director and act as a trusted adviser when issues call for careful handling. Success is measured through media reach and sentiment, audience engagement with our campaigns, and a healthy brand reputation in market. This is a full-time, 12-month fixed-term contract role covering parental leave. It offers plenty of exposure to senior stakeholders, and you will work in an organisation that is building AI into how it works, with tools and support to help you experiment. The team and how they connect You will be part of the ANZ Marketing team and manage a small, skilled communications team. Together you will work alongside Customer Marketing, Product Marketing, Integrated Marketing and Events colleagues to deliver integrated campaigns and programs. You will stay closely connected with Global and Regional Communications counterparts, as well as our Government Relations, Legal, Customer Experience and Incident Management teams. Initially, you will focus on: ➔ Shaping the annual ANZ communications strategy and delivering executive profiling for our senior regional voices ➔ Bringing EOFY campaigns to life in both New Zealand and Australia as part of integrated marketing programs ➔ Staying one step ahead on proactive and reactive communications, including issues and crisis response Where and how you can work This is a hybrid role based in Melbourne or Sydney. You will split your time between our office and working remotely, with Boost days giving the team regular chances to connect, collaborate and recharge in person. Here are some of the things we are looking for ➔ You bring a track record of shaping and delivering multi-channel communications strategies in complex, matrixed organisations. ➔ Expect to Go Bold by advising senior stakeholders and executives with clear, calm counsel, especially when the stakes are high. ➔ Hands-on skills in media relations, customer content development and issues management, backed by sound judgement, will serve you well. ➔ Time in a multinational company or agency, building trust with executive teams, will help you hit the ground running. ➔ You will Go Together by working across Marketing, Global Communications and agency partners, while coaching your team to do their best work. ➔ A curious, experimental approach to AI, balanced with care and quality, will help you Go Fast and Go Further. A genuine interest in small business success and new technology will too. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Singapore About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are looking for an experienced Singapore-based Public Policy expert to lead Anthropic’s policy engagement in Singapore and across the region. In this role, you will advance practical AI governance and support Anthropic’s commercial expansion by building strategic relationships with Southeast Asian government authorities, developing substantive policy positions and papers, and engaging in regular outreach to drive progress in AI policy and AI safety. You will draw upon established relationships with key policymakers and their staff to shape how the region approaches AI regulation and safety during a critical period of governance development. As part of this role, you will collaborate with a dynamic, geographically distributed policy team on a variety of projects, including analyzing policy proposals, drafting submissions to requests for public comment, planning and executing policy campaigns in Southeast Asia, and providing policy advice to technical colleagues. This is a foundational hire — you will be building Anthropic’s policy presence in Singapore and the region from the ground up. In this role, you will: Conduct comprehensive mapping of key Southeast Asian AI policy stakeholders and build strategic relationships with government and regional multilateral officials, think tank researchers, and civil society leaders Brief a diverse set of policy and research actors looking to better understand AI safety and AI policy opportunities in the Southeast Asia context Convene diverse stakeholders and speak at policy events such as research announcements, discussion panels, or workshops on AI safety topics Analyze emerging legislation and develop Anthropic’s engagement strategy, including preparing substantive policy submissions and response documents Support senior colleagues in external engagements by preparing meeting briefs and taking action on follow-up requests Develop new programming and generate opportunities for Anthropic to regularly engage with regional policymakers, think tanks, and non-profit organizations Collaborate with policy and technical teams to translate Anthropic research into concrete policy proposals, stakeholder education, and thought leadership opportunities tailored to national regulatory environments Develop and amplify public submissions, responses to requests for information (RFI), and policy memos written by Anthropic to drive positive change in AI policy Partner with non-profit organizations and academic researchers to publish discussion papers and policy memos on how to enable responsible AI research and development Develop and execute a convening strategy, including workshops or panels that position Anthropic as a thought leader in AI safety and governance in Southeast Asia You may be a good fit if you: Have 10+ years of professional experience in government, technology, legal, and/or other policy-relevant environments Have a track record of effective, information-rich advocacy with the government of Singapore and other regional governments and multilateral organizations Have experience analyzing legislation and engaging in regulatory processes Are energized by agency — you will be the first policy hire in the region and will be building the operation from scratch Enjoy drafting and executing complex policy campaigns that move the needle Thrive when engaging with policymakers, civil society, and think tanks to translate complex technical topics into accessible and relevant information Excel at translating high-level vision into executable operational plans Have demonstrated an ability to quickly get up to speed on complex technical areas and policy dynamics Are deeply curious about frontier technological research and are eager to work closely with technical colleagues to translate new discoveries into policy outcomes Preferred Qualifications: AI/Technology industry experience heavily preferred Experience working with international companies or organizations Academic or think tank background in AI policy or related fields Experience in both government and private sector roles Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Responsibilities: — Architect, launch, and optimize high-converting Meta Ads and Google Search campaigns. — Manage budget pacing, audience segmentation, bid strategies, search queries, and negative keyword lists. — Maintain meticulous account hygiene, access controls, billing protocols, naming conventions, and policy compliance. — Translate high-level project personas, narrative angles, and visual hooks into rigorous creative testing frameworks. — Set minimum spend thresholds, monitor fatigue indicators, and deliver structured briefs to internal design and video teams for iterations and new creative concepts. — Set up, audit, and troubleshoot tracking architecture via GA4, Google Tag Manager, Meta Pixel, and Conversions API. — Integrate CRM data pipelines to enable closed-loop offline conversion tracking. — Build and manage Looker Studio dashboards demonstrating true acquisition ROI, appointment volume, and sales conversion rates. — Deliver structured weekly written updates detailing performance drivers, strategic shifts, and upcoming optimizations. — Audit full user journeys from click to qualification, proposing ongoing landing page enhancements. — Execute technical SEO and Answer Engine Optimization initiatives including site speed fixes and email nurture workflows. — Leverage AI tools across daily operations, data analysis, reporting synthesis, and rapid creative ideation. — Develop and document standard operating procedures leveraging AI to increase throughput without compromising quality or strategic rigor. Requirements: — Minimum of 5 years of direct, hands-on performance marketing experience managing multi-client portfolios within an agency. — Deep, current technical proficiency in Meta Ads Manager and Google Ads (Search). — Proven track record driving high-intent B2C or high-consideration lead generation measured by sales outcomes. — Hands-on experience configuring GA4, GTM, Meta CAPI, offline conversion feeds, and custom Looker Studio dashboards. — Solid understanding of multi-touch attribution, channel mix modeling constraints, and cross-platform reporting discrepancies. — Active daily integration of AI workflows into campaign development, copy iteration, or analytical operations. — Exceptional written and verbal communication skills, able to produce executive-ready client summaries and precise creative briefs. — Full availability to work aligned with Sydney, Australia (AEST/AEDT) business hours. Preferred: — Practical expertise in landing page design principles, conversion rate optimization (CRO), and site speed auditing. — Exposure to technical SEO execution and AI search optimization (AEO/GEO). — Prior exposure to Australian real estate marketing, specifically residential off-the-plan projects. — Hands-on automation experience configuring email qualification funnels in platforms such as Zoho or Brevo. Benefits: — Full operational ownership of paid advertising across multiple client accounts. — Opportunity to work alongside senior strategy, video, and design directors. — Remote work aligned with Sydney business hours. Note: Employment is full-time as an independent contractor, working Sydney, AU business hours and holidays.

Responsibilities: — Own the ad creative across a portfolio of eCommerce brands, developing creative strategy and testing roadmaps aligned with client growth objectives. — Analyse creative performance to identify winning concepts, diagnose underperformance and turn insights into actionable testing and iteration opportunities. — Develop performance-driven creative concepts, including angles, hooks, messaging frameworks, scripts and detailed creative briefs across UGC, video, static and carousel formats. — Apply customer psychology and direct-response principles to develop creative that addresses customer motivations, objections, awareness levels and purchase barriers. — Collaborate with Growth Strategists and Media Buyers to align creative strategy with commercial objectives, campaign performance and testing priorities. — Maintain a high standard of creative quality, reviewing assets and providing clear, actionable feedback that improves both strategic alignment and execution. — Guide and coach Visual Designers, helping develop their creative judgment, execution and understanding of performance-driven creative. — Work directly with clients, contributing to strategy calls, content planning, shoot guidance and recommendations that help brands produce stronger creative assets. — Contribute to creative frameworks and processes, identifying opportunities to improve how ideation, briefing, testing and learning from creative are conducted. Requirements: — 4+ years of experience in performance creative strategy, including substantial hands-on experience with DTC/eCommerce brands. — Strong experience developing and testing Meta (Facebook & Instagram) paid social creative, with a proven understanding of what drives performance on the platform. — Proven track record of developing direct-response creative that contributes to measurable performance improvements, with ability to interpret results and turn insights into smarter creative testing and iteration strategies. — Deep understanding of direct-response marketing, including customer psychology and conversion-focused messaging. — Confidence working directly with clients and cross-functional teams, communicating strategic recommendations and constructively challenging thinking when needed. — Bonus experience includes working in a performance marketing or growth agency, developing performance creative for other paid social platforms including TikTok, YouTube and Pinterest, coaching or mentoring designers or video editors, and contributing to creative frameworks or process improvements. Benefits: — Competitive salary: USD $75,000-$85,000 annually, depending on experience. — Remote-first work environment with a global team. — Real ownership of creative strategy for ambitious eCommerce brands. — High-performance creative environment with experienced team members. — Opportunities for mentorship, professional development, and contributing to the evolution of the Creative function.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Kit's most established creators run real companies, with teams, large lists, dedicated sending needs, and a buying process that our self-serve motion wasn't built to serve. Because this part of our business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that sits alongside our self-serve product. You'll define who this buyer is, write the story that resonates and wins with them, and build the GTM strategy to drive inbound pipeline for our sales team. When these creators choose Kit and grow on it, they build more valuable businesses, and that's the outcome this role exists for. This is a full-time individual contributor role ideal for someone who has added an upmarket sales-led motion to a product-led company before and wants their work measured in win rate and deal size.   YOUR SUPPORT SYSTEM You'll report to Christina Lhi https://www.linkedin.com/in/christinalhi/, Head of Marketing, and work alongside two other experienced Product Marketing Managers on Kit's product marketing team. Together, you'll keep the self-serve and sales-assisted stories feeling like one Kit. You'll spend a lot of your time with: - Our sales leadership, on who we sell to, the deal toolkit, enablement, and win/loss - Account Executives and Solutions Consultants, on demo narratives, discovery, and technical and migration proof - Product, on packaging, launches, and roadmap input - RevOps and analytics, on how accounts get routed to sales, attribution, and pricing decisions - Creator Success, on case studies, customer references, and expansion plays - Demand gen, content, and events, on campaigns and events for established creators   WHAT YOU'LL DO - First Week: Dive into our onboarding curriculum in Notion and learn Kit's product, pricing, and current positioning. Attend Get-To-Know-You (GTKY) meetings with marketing, sales, Solutions Consultants, RevOps, and Creator Success. Get access to our CRM, call recordings, and product analytics, and start listening to recent sales calls. Understand how product marketing currently works at Kit - First Month: Shadow 15+ sales calls and talk with 10 established creators, including recent wins, losses, and churned accounts. Audit the sales content reps use today and how product usage currently routes accounts to sales. Set baselines with RevOps for win rate, sales cycle, deal size, and expansion revenue. Share a written point of view with the entire growth team on who our established creator buyer is and the three biggest gaps in how we sell to them. And an action plan on how we can win these creators. - First Six Months: Define the ideal customer niches and buying personas. Ship a messaging framework for these personas, tied to outcomes like revenue per subscriber, deliverability, team workflows, and safe migration, and make sure it fits Kit's broader story. Build the core deal toolkit: first-call and demo narrative, discovery guide, pitch deck, business case template, security and deliverability one-pagers, a migration plan, and competitive battlecards. Build and execute GTM tactics needed in order to drive MQLs and ultimately new MRR attributed to the sales funnel. - First Year: Sales runs on messaging and tools you built, pitch with confidence and we drive 2X inbound MQLs from when you started. You’ll own and lead our channel strategy, setting the vision, driving cross-functional alignment, and partnering with Marketing to bring it to life. You'll run a quarterly win/loss program and share what you learn openly, build a clear path for sales leads on our website, and make sure launches that matter to larger accounts ship with both a self-serve and a sales-assisted version. Your work has a direct impact on helping Kit reach $100,000,000 ARR while protecting the self-serve engine that got us here.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Segmentation and buyer definition: turning firmographic and product usage data into a clear picture of who to sell to and when - Messaging and positioning for a sales-assisted buyer, including competitive differentiation and objection handling - Sales enablement that reps actually use: demo narratives, discovery guides, business cases, and battlecards - Writing and storytelling that turns product depth into a business case a non-technical buyer can act on - Working with CRM, product analytics, and pipeline data to measure funnel conversion, win rate, and deal size - Customer and market/competitor research, including win/loss interviews and call analysis - Systems thinking: connecting people, processes, data, and tools to identify opportunities and build repeatable solutions across the go-to-market motion - Strong AI fluency: knowing when to leverage AI and how to build AI-powered workflows or tools that scale product marketing work, with human judgment and quality checks built in - Pricing and packaging input for a new tier or add-on (nice to have) Experiences - 7+ years in B2B SaaS product marketing, including at least 2 years supporting a sales team selling to mid-market and/or larger accounts - Added a sales-led motion on top of a product-led one at a high-growth company, and can show what changed before and after with clear metrics - Built a deal toolkit and enablement program from little or nothing, and tied it to a sales metric like win rate or deal size - Ran a win/loss or customer research program that changed how a team sold or built - Ran an expansion or account-based program for an existing customer base (nice to have) - Worked in email, martech, or the creator economy Traits - You lead without a formal title. You align sales, product, RevOps, and finance on goals, trade-offs, and what success looks like, then keep things moving. - You advocate for creators in decisions, and you protect the self-serve experience instead of pushing every account toward sales. - You act with urgency and stay focused on hitting OKRs and owning outcomes. - You work in public. You share findings, drafts, and the reasoning behind decisions so others can build on them. - You connect data to decisions, and you help others get sharper about using it. - You raise the bar on quality and iterate toward it, and you shape how your team uses AI, from call analysis to keeping battlecards current.   WHAT WON'T SET YOU UP FOR SUCCESS - Experience in only self-serve or only enterprise sales. This role lives in the space between them, and you'll need to understand both. - Treating enablement as a deck handoff. The work includes coaching reps, measuring what gets used, and revising what doesn't land. - Wanting a sales playbook already in place. Much of this motion doesn't exist yet, and you'll be building it as you learn. - Preferring to be measured on output rather than outcomes. You'll share accountability with Sales for win rate, deal size, and expansion revenue. - Needing extensive approval before acting. You'll be trusted to make calls on speed versus quality and to explain your reasoning. - Discomfort with direct, candid feedback, especially from sellers on what's working in live deals.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at our level 4 ($166,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.