Location: Cairo, Egypt
Workplace: onsite
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
X has changed the way people communicate. Now there is a substantial opportunity to change how marketers connect with X’s rapidly growing user base in Egypt.
As the representative of X (Twitter) in Egypt, Aleph is building a world-class team of media professionals and is looking for an experienced Senior Client Partner to develop our business with local and global advertisers and their agencies. This is a digital advertising sales role for someone with social media advertising experience, strong client relationships, and a passion for learning. If you are an enthusiastic X user with relevant experience, we invite you to talk to us.
What You Will Do
Build and strengthen business relationships between X and global and local advertisers and agencies based in Egypt.
Drive revenue growth by expanding existing client accounts, identifying renewal opportunities, and proactively pursuing upsells.
Deliver consultative sales presentations that show how X’s advertising solutions help advertisers achieve their business objectives.
Monitor and analyze campaign performance for key advertisers, and provide data-driven optimization recommendations with a strong focus on upsell opportunities.
Collaborate with internal and X stakeholders to ensure a seamless, efficient experience for advertisers.
Oversee all aspects of the sales process, including activity tracking, revenue forecasting, and invoice-related tasks.
Stay ahead of industry trends, and continuously adapt to the evolving social media landscape and X’s product innovations.
What We Are Looking For
A Bachelor’s degree and at least 5 years of experience in digital media sales, working with small and mid-market advertisers and advertising agencies.
Established relationships with marketing decision-makers at companies and agencies.
A track record of developing and growing a book of business.
Excellent communication and presentation skills.
A deep understanding of X and the social media landscape, and of the opportunities for marketers.
A strong understanding of the digital marketplace and the competitive landscape in which we operate.
Attention to detail and a bias for proactively resolving issues.
Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
A passion for X and our mission.
Fluency in English, written and spoken, to work with stakeholder teams. Fluency in Arabic is also required.
Why Join Aleph
Impact: Represent X in Egypt and directly shape how advertisers and agencies reach a rapidly growing audience.
Growth: Build your career in a new, world-class media team, with exposure to X stakeholders and a chance to influence how the local business develops.
Team culture: Work in a small, collaborative, and inclusive team that values initiative, creativity, and autonomy.
Market context: Egypt has one of the region’s largest and fastest-growing digital audiences, with rising advertiser demand across social platforms.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Cupertino, CA
Workplace: remote
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize’s Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
ROLE OVERVIEW
We are looking for a Slovak Localization QA Tester / Proofreader to join a long-term.
As a Linguistic Tester, you’ll help bring high-quality Slovak content to life and ensure it feels natural, accurate, and polished for end users. Your main focus will be reviewing and refining localized content, making sure it reads smoothly and is free from errors. This includes checking grammar, spelling, punctuation, consistency, formatting, and cultural or contextual accuracy.
You’ll also work hands-on with products by executing test cases, identifying localization bugs, and reporting issues through internal bug-tracking systems. Once fixes are implemented, you’ll help verify that they’ve been resolved correctly. From time to time, you’ll also have the opportunity to translate content from English into Slovak. In addition, you’ll explore user interfaces to identify localization or functional issues, playing an important role in delivering a seamless and user-friendly experience.
This role is ideal for someone with native-level Slovak fluency, strong attention to detail, and an interest in quality assurance within digital products. If you’re looking for a role where you can apply both your language expertise and technical skills, this is a great opportunity.
MAIN DUTIES
- Write and report relevant bugs and errors using best practices through the internal database system.
- Ability to understand and prioritize tasks and issues quickly and efficiently.
- Native language skills and cultural awareness of Slovak and Slovakia.
- Good oral and written communication.
- Highly organized with attention to detail and a commitment to quality.
- QA various products by accurately following testing instructions and test cases.
- Discover and report defects (bugs) using client-specific bug-tracking tools.
- Evaluate translations in the context of software, mobile apps, and documentation.
- Be a subject matter expert for linguistic issues in Slovak ; be able to research and resolve linguistic questions.
- Adhere to project-specific quality standards, trademarks, style guides, and client-preferred checklists and glossaries.
- Troubleshoot basic problems; be able to communicate effectively and escalate testing issues.
- Complete assigned tasks in a quality and timely manner.
IDEAL BACKGROUNDS: Marketing, Journalism, Copy Editing, Proofreading, Writing, Translation, and/or Localization
COMPENSATION: $27
Work arrangement: Hybrid – primarily remote, with approximately 10% on-site presence.
Job Reference: #LI-JC1
Location: Beijing, China
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
Build the partnerships that grow Duolingo’s business in China.
China is one of Duolingo’s most important growth markets, and our Business Development team builds partnerships there that drive user growth, monetization, and brand impact. We’re hiring a Senior Business Development Manager based in Beijing to source, structure, and execute high-impact partnerships. You will own the partnership pipeline and craft clear business cases tied to company metrics. Reporting to the Head of Business Development, China, you will collaborate closely with Marketing, Product, Design, Engineering, and Legal teams across China, the US, and around the world to bring deals from idea to launch. This role is ideal for a strategic deal-maker who is equally strong at outbound prospecting, rigorous analysis, crisp storytelling, and end-to-end execution.
🧠 You will...
Leverage market insights and understanding of the partnership landscape to develop and communicate an effective strategy for partnerships in China
Build, prioritize, and manage a partnership pipeline that maps to Duolingo’s growth, monetization, and brand objectives; proactively source opportunities and advance them from first meeting to signed agreement and launch
Develop compelling, data‑driven business cases that quantify impact, align stakeholders, and secure resources for execution
Lead negotiations and structure balanced value exchanges; partner with Legal on term sheets and contracts to move efficiently while protecting Duolingo’s interests
Establish clear success metrics and reporting; monitor performance post‑launch, troubleshoot issues, and iterate to maximize ROI
Work closely with Product/Design/Engineering to influence product integrations vital to get strategic partnerships off the ground
Collaborate with global and local Marketing teams to amplify partnership launches through buzz-worthy activations
✅ You have...
Business development experience, having successfully developed partnerships to drive growth or monetization, in the digital consumer tech (B2C) space
Ambitious spirit with a track record of achieving great results by building long-lasting external relationships, collaborating effectively with multiple internal teams to drive ideas to execution, and taking a test and scale approach
Experience in conceiving, developing, and implementing partnerships throughout their full cycles, from deal sourcing, to building business cases, negotiating agreements, driving and tracking results
Work experience in consulting or investment banking
Critical thinking and structured thought process, with skills to build and communicate compelling, data-driven narratives
Ability to travel internationally frequently, specifically to Pittsburgh (HQ) and New York
⭐ Exceptional candidates will have...
Experience with mobile app monetization (subscriptions, ads, etc.)
Lived and worked in multiple markets
MBA from reputable university
Excitement for our mission to make high-quality language learning accessible to everyone
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
¥681,212
—
¥921,640 CNY
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Riga, Latvia; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Latvian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation.
Key Responsibilities
Translate medical device and in vitro diagnostics documentation from English (US) into Latvian.
Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements.
Review and address QA feedback and client feedback on flagged linguistic issues.
Meet agreed deadlines and maintain high-quality standards across assigned tasks.
Work within the client's CAT tool environment (memoQ 12.5 or higher), using the license provided by Welo Global.
Follow project-specific instructions, workflows, and quality standards.
Field of Expertise
Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials.
In Vitro Diagnostics (IVD): Diagnostic test documentation, Instructions for Use, product information, labeling, and other IVD-related materials.
Must-Have Criteria
Education and Professional Experience
Applicants must meet at least one of the following criteria:
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or
A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or
A minimum of five years of full-time professional translation experience.
Relevant Translation Experience
At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD).
Proven experience translating medical documentation in the relevant fields.
Experience limited to patent translation will not be considered sufficient.
Ability to perform both Translation and Copy Edit tasks.
Technical Skills
Mandatory: Experience with memoQ, version 12.5 or higher.
A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global.
Familiarity with Microsoft Word and document editing workflows.
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field.
Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization.
Experience with ISO standards and quality-controlled translation workflows.
Project Details
Language Pair: English (US) into Latvian.
Service Line: Life Sciences – Medical Devices.
Task Types: Translation and Copy Edit.
Expected Capacity: Ongoing weekly availability.
Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered.
Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order.
If you are requested to work on a task outside the initial project scope, or assist with a project in which you were not originally involved, you will receive a separate purchase order (PO).
Before Applying
Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including:
Total years of professional translation experience.
Years of experience specifically in Medical Devices and In Vitro Diagnostics.
Examples of medical documentation and content types translated.
Your experience with memoQ (please specify the version used).
Your experience performing both Translation and Copy Edit.
Your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Belgrade, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt’s Serbia Country Support Team seeks a proactive and dynamic Support Team Lead to manage our customer support team, ensuring exceptional service standards and team efficiency. This role is central to our operations, interfacing directly with support staff to foster a positive and productive work environment.
What you'll be doing
Team Leadership:
Manage up to 30 support associates, ensuring high team engagement and performance levels. Conduct regular feedback sessions, team building activities, and 1:1 meetings to mentor and support team members.
Operational Management:
Oversee daily operations, ensuring all customer inquiries are handled promptly and efficiently. Develop and maintain operational protocols to enhance team performance.
Strategic Planning:
Collaborate with the Support Manager and other team leads to devise and implement strategies aimed at improving customer satisfaction and operational efficiency.
Recruitment and Training:
Assist in the hiring process, from screening to onboarding new team members. Provide ongoing training and professional development opportunities to the team.
Analytics and Reporting:
Utilize data analytics tools to monitor team performance and customer satisfaction metrics. Regularly report these insights to senior management to inform business decisions.
Emergency Support:
Be available to assist on shifts if urgent issues occur, ensuring continuity and quality of service.
Our humble expectations
Leadership Skills:
Experience in team management within a customer support setting is highly valued. Strong ability to motivate and lead a team towards achieving excellence. Understanding the daily work of team members is crucial, and prior experience working in customer support shifts is welcomed.
Communication Skills:
Excellent verbal and written communication abilities; capable of explaining complex issues clearly and concisely. Must be able to adjust communication style to fit the audience and foster open communication within the team.
Analytical Skills:
Ability to interpret data and metrics to make informed managerial decisions. Experience with customer support software and tools preferred.
Adaptability:
Able to handle unexpected challenges swiftly and competently. Must be flexible in working hours when necessary to manage the team effectively.
Customer-centric:
A strong focus on customer experience and a proven track record of improving customer satisfaction.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Lithuania; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Lithuanian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation.
Key Responsibilities
Translate medical device and in vitro diagnostics documentation from English (US) into Lithuanian.
Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements.
Review and address QA feedback and client feedback on flagged linguistic issues.
Meet agreed deadlines and maintain high-quality standards across assigned tasks.
Work within the client's CAT tool environment (memoQ 12.5 or higher), using the provided license.
Follow project-specific instructions and workflows.
Field of Expertise
Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials.
In Vitro Diagnostics (IVD): Diagnostic test documentation, instructions for use, product information, labeling, and other IVD-related materials.
Must-Have Criteria
Education and Professional Experience
Applicants must meet at least one of the following criteria:
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or
A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or
A minimum of five years of full-time professional translation experience.
Relevant Translation Experience
At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD).
Proven experience translating medical documentation in the relevant fields.
Experience limited to patent translation will not be considered sufficient.
Ability to perform both Translation and Copy Edit tasks.
Technical Skills
Mandatory: Experience with memoQ, version 12.5 or higher.
A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global.
Familiarity with Microsoft Word and document editing workflows.
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field.
Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization.
Experience with ISO standards and quality-controlled translation workflows.
Project Details
Language Pair: English (US) into Lithuanian.
Service Line: Life Sciences – Medical Devices.
Task Types: Translation and Copy Edit.
Expected Capacity: Ongoing weekly availability.
Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered.
Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order.
Before Applying
Please note that an assessment will be part of our onboarding and quality procedure. Only apply if you are willing to complete the assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including:
Total years of professional translation experience.
Years of experience specifically in Medical Devices and In Vitro Diagnostics.
Examples of medical documentation and content types translated.
Your experience with memoQ (please specify the version used).
Your experience performing both Translation and Copy Edit.
Your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: Bucharest, Romania
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Bucharest as a Client Solutions Manager and act as a strategic partner to clients on Microsoft Advertising. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth.
What You Will Do
Build, manage, and grow strong relationships with existing business clients.
Help onboard new strategic clients and guide them through campaign setup and activation.
Own campaign performance across Microsoft Advertising.
Conduct account audits, analyze performance data, and deliver actionable optimization recommendations.
Provide strategic guidance based on analytics, market trends, and business objectives.
Identify opportunities to upsell and scale campaigns.
Serve as a subject matter expert in search and performance advertising.
Deliver regular performance reporting and proactive insights.
Resolve client issues efficiently and implement solutions that prevent them from recurring.
Contribute to scalable account management processes and operational excellence.
Work cross-functionally with product, operations, and performance teams.
Maintain continuous product and industry knowledge.
What We Are Looking For
3-4 years of experience in digital advertising, client success, or performance marketing.
A strong analytical mindset, with the ability to interpret data and provide strategic recommendations.
Familiarity with tracking and attribution.
Experience conducting campaign audits and driving optimization strategies.
A proven ability to identify growth opportunities and support revenue expansion.
Solid knowledge of online advertising, analytics, and digital performance metrics.
A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects.
Strong communication skills in English, written and verbal. Romanian is an advantage.
A positive, proactive, solutions-oriented attitude.
Preferred: hands-on experience managing and optimizing Google Ads or Microsoft Advertising campaigns, and experience working in or with advertising agencies.
Advantage: exposure to B2B marketing strategies.
What will make us really love you
You bring a track record of success in a similar role, with hands-on experience.
You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas.
You anticipate challenges before they arise and take the initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork and also bring a driven, goal-oriented spirit.
You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You engage and communicate with internal and external stakeholders in a positive and approachable way.
Why Join Aleph
Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising, with leading brands, platforms, and publishers across 90+ markets.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising, with the freedom to grow and create regardless of your position.
Team culture: Join a diverse, multicultural, and inclusive team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas.
Market context: Romania’s digital advertising and e-commerce markets continue to grow, increasing demand for data-driven search and performance expertise.
Flexibility: A hybrid work model that supports your work-life balance.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is RON 130,560. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Florida; Remote - USA
Workplace: Remote
The Deal Desk function partners across Chainalysis to help teams structure and execute complex commercial deals across the Americas. Combining commercial judgment with analytical rigor, the team develops solutions that meet customer needs while aligning with Chainalysis’ pricing, product, and contractual guidelines.
You’ll join a growing function working closely with Sales, Revenue Operations, Finance, Legal, Product, Marketing, and other teams. The team helps navigate deal complexity, bring clarity to commercial decisions, and move opportunities forward. This role offers broad exposure to Chainalysis’ go-to-market operations and the opportunity to help shape how we support and scale commercial deals as the company grows.
In this role, you’ll:
- Support Sales teams in structuring, pricing, and quoting complex commercial deals, developing a deep understanding of Chainalysis’ licensing, subscription, and pricing models to recommend deal structures that meet customer needs while aligning with company strategy and commercial guidelines.
- Review deal requests, analyze pricing and discounts, and present recommendations to business approvers, while providing guidance on negotiations, contract objections, alternative deal structures, and non-standard order-form requirements.
- Serve as a key point of contact for Sales on deal pricing, quoting, and deviations from standard processes, helping Sales leaders prioritize opportunities around month-end, quarter-end, and year-end deadlines.
- Troubleshoot complex quoting challenges in Salesforce CPQ and maintain a knowledge base of recurring deal issues to improve consistency and support Sales effectiveness.
- Partner closely with Legal, Product, Finance, Revenue Operations, and other cross-functional teams to resolve complex commercial requirements and support accurate forecasting and order booking.
- Identify and deliver process improvements, including enhancements to Salesforce workflows and system automation, to streamline deal desk operations and improve the overall sales process.
- Combine commercial judgment with analytical rigor to develop customer-focused solutions that align with Chainalysis’ pricing strategy, product offerings, and contractual guidelines.
- Navigate increasingly complex commercial arrangements, providing strategic deal-structuring guidance as the business evolves towards consumption-based pricing models.
- Partner closely with Sales teams to structure, price, and quote complex deals. Develop deep expertise in Chainalysis’ licensing, subscription, and pricing models to recommend commercially sound deal structures that balance customer needs, business objectives, and internal commercial guidelines.
We are looking for candidates who have/are:
- 5 years of experience in Deal Desk or a related function, preferably within enterprise SaaS or financial technology.
- Proven experience structuring and reviewing complex SaaS transactions in a fast-growing, multinational company.
- Experience with Salesforce CRM and Salesforce CPQ, or similar quoting systems.
- Strong analytical skills, including pricing, discount, and commercial analysis.
- A solid understanding of Quote to Order processes within the Lead to Cash lifecycle.
- Experience partnering cross-functionally with Sales, Revenue Operations, Finance, Legal, Product, or other business teams.
- Strong judgment and communication skills, with the ability to influence stakeholders and manage competing priorities.
- The ability to work independently in a fast-paced environment and respond calmly to high-pressure requests.
- Strong organizational and workload-management skills, with the ability to prioritize based on risk and business needs.
- A proactive approach to improving processes and systems.
Language requirements:
- English: Native or equivalent professional fluency
- Spanish: Required
- Portuguese: Preferred
Nice to have experience:
- Supporting sales to crypto exchanges, fintech companies, or payment providers, particularly under consumption-based pricing models.
- Working with both SaaS and on-premise commercial models.
- Developing pricing frameworks, approval processes, or scalable Deal Desk operations.
- Knowledge of revenue recognition principles, including GAAP and ASC 606.
- Supporting Sales teams across multiple regions and cultures.
- Working with a consumption-based CPQ platform.
- Partnering with IT or Business Systems teams on Salesforce enhancements and automation.
Technologies we use:
- Salesforce
- Salesforce CPQ
- Slack
- Google Workspace
- Microsoft Office
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Belgrade, Serbia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Join our team in Belgrade as a Client Solutions Manager and act as a strategic partner to your clients. This is an account management and performance marketing role for someone who enjoys building strong relationships, solving complex challenges, and driving measurable business results. You will own campaign performance, provide data-driven recommendations, and deliver an exceptional customer experience from onboarding through ongoing growth.
What You Will Do
Build, manage, and grow strong relationships with existing business clients.
Help onboard new strategic clients and guide them through campaign setup and activation.
Own campaign performance across our advertising platforms.
Conduct account audits, analyze performance data, and deliver actionable optimization recommendations.
Provide strategic guidance based on analytics, market trends, and business objectives.
Identify opportunities to upsell and scale campaigns.
Serve as a subject matter expert in search and performance advertising.
Deliver regular performance reporting and proactive insights.
Resolve client issues efficiently and implement solutions that prevent them from recurring.
Contribute to scalable account management processes and operational excellence.
Work cross-functionally with product, operations, and performance teams.
Maintain continuous product and industry knowledge.
What We Are Looking For
3-4 years of experience in digital advertising, client success, or performance marketing.
A strong analytical mindset, with the ability to interpret data and provide strategic recommendations.
Familiarity with tracking and attribution.
Experience conducting campaign audits and driving optimization strategies.
A proven ability to identify growth opportunities and support revenue expansion.
Solid knowledge of online advertising, analytics, and digital performance metrics.
A structured, detail-oriented approach, with the ability to manage multiple cross-functional projects.
Strong communication skills in English, written and verbal. Serbian is an advantage.
A positive, proactive, solutions-oriented attitude.
Preferred: hands-on experience managing and optimizing advertising campaigns, and experience working in or with advertising agencies.
Advantage: exposure to B2B marketing strategies.
What will make us really love you
You bring a track record of success in a similar role, with hands-on experience.
You are not afraid to challenge the status quo and bring fresh, out-of-the-box ideas.
You anticipate challenges before they arise and take the initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork and also bring a driven, goal-oriented spirit.
You are genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You engage and communicate with internal and external stakeholders in a positive and approachable way.
Why Join Aleph
Impact: Your work directly connects brands and consumers in meaningful ways and helps shape the future of digital advertising, with leading brands, platforms, and publishers across 90+ markets.
Growth: Learn from state-of-the-art workshops that provide the latest insights into digital advertising, with the freedom to grow and create regardless of your position.
Team culture: Join a diverse, multicultural, and inclusive team that values different perspectives, experiences, and talents, and celebrates creativity, collaboration, and bold ideas.
Market context: Serbia’s digital advertising and e-commerce markets continue to grow, increasing demand for data-driven search and performance expertise.
Flexibility: A hybrid work model that supports your work-life balance.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Warszawa, Poland
Workplace: hybrid
We're looking for an experienced and versatile
Senior Gameplay Programmer
to join the team working on
P12, a new IP from 11 bit studios
. This is one of the projects marking the beginning of a new chapter for our studio, where we aim to combine engaging gameplay with something that has always been at the heart of our games - authentic emotions and experiences that stay with players long after they've finished playing.
If programming is more than just writing code to you, if you enjoy exploring, experimenting, and finding creative solutions to complex challenges, and if you're genuinely excited about getting involved in a project and having a real impact on its direction, we'd love to meet you.
Hybrid work in our Warsaw office is preferred for this role.
What will you be doing on a day-to-day basis?
Design, implement, and maintain gameplay systems and mechanics (in C++, supported by Blueprints).
Collaborate closely with game designers, animators, and artists throughout feature prototyping and production.
Autonomously architect gameplay systems with an emphasis on modularity, performance, and code readability.
Participate in task estimation, technical risk assessments, and production planning.
Profile performance, optimize CPU/memory usage, and debug complex gameplay logic issues.
Develop and maintain custom editor tools and plugins in Unreal Engine to support production.
Partner with UI/UX designers and 2D artists to implement UI logic.
What will help you succeed in this role?
At least
4 years
of professional experience
as a programmer.
At least one shipped game title.
Strong proficiency in
C++
.
Strong proficiency in
Unreal Engine
(or another modern game engine).
Good understanding of game engine architecture.
Ability to debug and profile code effectively.
High autonomy in task planning, estimation, and execution.
Good communication skills, both with engineering peers and non-technical team members.
Nice to have
Experience participating in the final stages of game production (optimization, certification, polish, bug fixing).
Experience extending the Unreal Engine editor (Slate, Editor Utility Widgets / Blueprints, custom editor modules or plugins).
Experience implementing game UI in Unreal Engine
What we offer?
Health and Wellness
psychological support/care
private medical package
Multisport
Development
team training budget
in-office library
Our office
near Metro Stadion Narodowy and Dworzec Wschodni stations
dog-friendly
in-house gym
no dress code
car and bike parking
chill zone
video, board and arcade games
Working conditions
flexible working hours
hybrid work (3 days from office, 2 days from home + additional pool of remote days per year)
20 or 26 days of fully-paid holiday leave
international working environment
Events and more
attendance in game dev events
relocation budget for candidates from abroad
referral program
annual company events
merch/swag
Location: Culver City, CA, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We’re looking for a commercially driven Account Manager, SMB to manage and grow a portfolio of SMB customers. You’ll build strong client relationships, understand their business needs, and help them get the most value from our platform while driving renewals, upsell opportunities, and long-term retention.
This is a hands-on role where you’ll take ownership of your accounts, identify opportunities for growth, and work closely with internal teams to improve the customer experience. We’re looking for someone proactive, commercially minded, and comfortable working in a fast-paced SaaS environment.
Base salary: $80,000–$90,000
Commission: Uncapped commission
Work arrangement: Hybrid, 2–3 days per week in our Culver City office
What you will do:
- Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Experience in SaaS sales as an Account Executive or Account Manager.
- Strong understanding of the SaaS industry and digital ecosystem.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.
- Self-starting attitude and entrepreneurial spirit highly encouraged!
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We’re looking for a commercially driven Account Manager, SMB to manage and grow a portfolio of SMB customers. You’ll build strong client relationships, understand their business needs, and help them get the most value from our platform while driving renewals, upsell opportunities, and long-term retention.
This is a hands-on role where you’ll take ownership of your accounts, identify opportunities for growth, and work closely with internal teams to improve the customer experience. We’re looking for someone proactive, commercially minded, and comfortable working in a fast-paced SaaS environment.
Base salary: $80,000–$90,000
Commission: Uncapped commission
Work arrangement: Hybrid, 2–3 days per week in our New York City office
What you will do:
- Manage business and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Experience in SaaS sales as an Account Executive or Account Manager.
- Strong understanding of the SaaS industry and digital ecosystem.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.
- Self-starting attitude and entrepreneurial spirit highly encouraged!
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Corporate Legal team is a trusted advisor at the heart of Kraken’s operations, guiding the company through complex legal landscapes while enabling innovation and growth. Within this team, the Equity Administration function plays a critical role in managing Kraken’s cap table, equity programs, and global stock plan compliance. The team partners closely with Legal, Accounting, Finance, HR, and Executive Leadership to ensure that equity is administered accurately, efficiently, and in alignment with the company’s strategic goals.
As Manager of Equity Administration, you’ll lead the design and execution of Kraken’s global equity programs, oversee cap table management, and be the primary point of contact for all equity-related matters. You will work cross-functionally with Legal, Finance, People, and external stakeholders to support strategic transactions, maintain compliance, and ensure a seamless equity experience for Krakenites around the world. This position reports to the Director of Equity.
THE OPPORTUNITY
- Accurately and timely conduct the day-to-day administration of the company’s equity plans globally
- Maintain company capitalization table including regular inputting of new grants, share issuances, and complex vesting schedules
- Manage all participant equity plan transactions (grants, exercises, etc.) and ensure that they are correctly processed in a timely manner
- Communicate with equity plan participants regarding the equity programs, resolving questions, issues, and concerns related to vesting, transactions, enrollment, and other general inquiries
- Manage option exercises, pending new hires, and other grant lists and reconcile transactions, termination dates, tax withholding, and reporting, and other items as required
- Provide day to day support to the Corporate Governance, HR, Payroll and Finance teams with respect to equity compensation reporting and data
- Work with internal and external auditors and finance team for quarterly reviews, year-end audits and regulatory audits of procedures and controls as needed
- Manage secondary market transactions including management of highly detail intensive step-by-step closing process
- Provide assistance to the Corporate Governance team in facilitating and preparing documents related to stock transfers
- Additional duties and responsibilities as assigned
WHAT YOU BRING
- B.A. or similar degree
- 6+ years of related experience as stock plan administrator in startup or corporate practice
- International public company company experience
- Significant experience with eShareworks
- Strong technical skills especially MS Excel or other spreadsheet programs
- Commitment to process, tracking and reporting, and responsiveness
- Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data
NICE TO HAVES
- Certified Equity Professionals (CEP) designation preferred
- Paralegal / Fintech / Startup experience
- Both pre-IPO and post-IPO experience (or similar public offering)
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applications from Germany, UK, Ireland and Spain.
The Opportunity:
Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack
The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
The OpenTelemetry SDKs team's mission is to make sure our users succeed in instrumenting their software with OpenTelemetry. We work closely with the
OpenTelemetry SIGs
to make OpenTelemetry SDKs and instrumentation libraries a success. Members of this team are experts in at least one programming language and have a broad knowledge of various other programming languages.
In this role, you will focus on a language-specific implementation of
OpenTelemetry in Python
, with an emphasis on
OpenTelemetry for Generative AI
. You will get to work in an upstream-first approach, helping accelerate the OpenTelemetry project while bringing the innovations to Grafana labs products and offerings.
As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.
At Grafana Labs, ICs have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.
What You’ll Be Doing:
You will bring your software engineering expertise to develop improvements to the OpenTelemetry Python SDK and instrumentation libraries, with a strong focus on AI applications and agent workflows. This is a hands-on role for someone with deep Python expertise and an interest in AI.
Collaborate in open-source communities. You will develop and maintain the OpenTelemetry Python SDK and instrumentation libraries, working with maintainers and other vendors on specifications, APIs, and implementation decisions.
Build Python instrumentation for AI agents. Build instrumentation that connects agent runs, model calls, and tool execution, including across asynchronous code. Contribute to evolving OpenTelemetry conventions for generative AI, with care for sensitive data and metric cardinality.
Improve Python SDK performance. Use profiling and benchmarks to evaluate implementation approaches with the upstream community. Make sound tradeoffs around runtime overhead, compatibility, and maintainability.
Be visible as an OpenTelemetry expert. Teach others, promote best practices around OpenTelemetry, semantic conventions, and various technologies and frameworks. Both within Grafana Labs and in the broader OpenTelemetry community.
Support the technical direction and vision of the team, and contribute to business conversations on the OpenTelemetry strategy at Grafana Labs. Own projects from an ambiguous problem through design, implementation, testing, documentation, and release.
Partner in an open and respectful way. Lend your knowledge and skills to our GTM, Product and Support teams. Join customer conversations, investigate instrumentation issues, and turn what you learn into fixes and practical guidance.
As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so high agency and good communication skills are a must.
What Makes You a Great Fit:
At Grafana Labs, Staff Engineers are defined by the impact they have and the people they enable. You take ownership of complex problems, set technical direction, and help others deliver improvements that matter to customers and the OpenTelemetry community.
8+ years of experience in software development, with strong proficiency in Python and experience debugging production software, language internals, libraries, and asynchronous code.
An interest in AI applications and agent systems, and curiosity about how to instrument and troubleshoot them. Prior experience building AI systems is helpful, but not required.
Experience working in open-source communities. You are eager to become an active member of the OpenTelemetry community, collaborate with maintainers and users, and keep learning across languages, frameworks, and the wider observability ecosystem.
Familiarity with observability tooling such as Grafana, Prometheus, and OpenTelemetry, alongside experience with cloud-based software or systems engineering. You understand production environments and can assess operational risks.
Bonus Points For:
You have experience working on open source observability projects, ideally in OpenTelemetry or Prometheus.
Experience in Python instrumentation techniques, profiling, runtime diagnostics, or asynchronous context propagation
Experience in a hands-on technical leadership role, setting technical direction and leading project teams
Experience instrumenting AI frameworks or agent workflows, or working with OpenTelemetry semantic conventions for generative AI
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Rust experience is a plus for exploring potential Python SDK performance improvements, including Rust-backed implementations.
Compensation & Rewards:
In Ireland, the compensation range for this role is
EUR 121,000
- EUR 151,000
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
УдалённоWork arrangement: Hybrid – primarily remote, with approximately 10% on-site presence
seniorBeijing, China
УдалённоЛатвия; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
leadBelgrade, Serbia
УдалённоГеография найма не уточнена
УдалённоЛитва; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
ГибридBucharest, Romania
УдалённоseniorFlorida; Remote - USA
ГибридBelgrade, Serbia
ГибридseniorWarszawa, Poland; relocation budget for candidates from abroad
ГибридCulver City, CA, US
ГибридNew York City, NY, US
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
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