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Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Strategic Account Executive (Banking) at Anthropic, you'll join the foundational team introducing our frontier AI platform to the world's leading retail and commercial banks. You'll drive adoption of safe, frontier AI by securing strategic, enterprise-scale deals across retail banking, commercial banking, and consumer finance organizations. You'll leverage deep banking sales expertise to grow revenue while becoming a trusted advisor to industry stakeholders — helping them embed AI into customer service, underwriting, risk, and back-office operations workflows, and uncovering its full range of capabilities. Working closely with Product and Marketing, you'll continuously sharpen our value proposition, sales motion, and market positioning for retail and commercial banking decision-makers. The ideal candidate is energized by building a new category in an established, highly regulated industry — identifying high-potential accounts across retail and commercial banks, and running the strategies to win them. By driving deployment of Anthropic's emerging products into banking enterprises, you'll help these organizations unlock new capabilities while advancing the responsible development of AI. Key responsibilities Own a book of strategic, high-value accounts across retail banking, commercial banking, and consumer finance organizations, carrying and exceeding an individual revenue target Engage personally with C-level and senior technical stakeholders (CIOs, CTOs, Heads of Risk, Heads of Data/AI) — building business cases and value narratives, and navigating complex procurement, security, regulatory, and legal review through to production deployment and expansion Identify and prioritize high-potential opportunities within your accounts, building and executing account plans that turn strategic relationships into committed revenue Run a disciplined pipeline and forecasting cadence — accurate deal inspection, clear next steps, and predictable, coachable execution across a high-value, long-cycle book of business Partner closely with Applied AI, Solutions Architecture, and Product to design solutions, prove value quickly, and translate retail and commercial banking needs — customer service, underwriting, risk, operations — into product and roadmap input Codify winning use cases, proof points, and reference stories from your deals, partnering with Marketing and Enablement to help scale them across the broader FSI motion Orchestrate cross-functional and partner motions with Customer Success, Legal, Partnerships, and cloud partners to deliver a seamless customer experience, and represent Anthropic as a visible, trusted voice with customers and at industry events Minimum qualifications 5+ years of enterprise sales experience in retail or commercial banking, with demonstrated success covering bank or consumer finance organizations A track record of carrying and exceeding quota in enterprise sales of technical, complex products (API-first platforms, cloud infrastructure, data/ML platforms, or enterprise SaaS) Experience winning and growing strategic enterprise accounts, including building C-suite relationships, within retail and commercial banking Operational rigor across complex, multi-stakeholder sales cycles — balancing velocity with deal quality and forecasting accurately in fast-changing environments Credibility with technical buyers and builders — CIOs, CTOs, CDOs, Heads of AI/ML — and experience pairing effectively with solutions architects and applied AI teams A genuine interest in deploying AI responsibly and motivation to advance Anthropic's mission of building safe, beneficial AI Preferred qualifications Experience bringing generative AI or LLM-based products, or other emerging platform technologies, to large retail or commercial banks Deep familiarity with regulated-industry selling — data governance, regulatory and compliance-driven procurement, security review, and the governance expectations of banking organizations Experience selling with and through cloud and ecosystem partners such as AWS, Google Cloud, and global systems integrators Familiarity with consumption- or usage-based commercial models and value-based pricing conversations Experience navigating long, multi-stakeholder enterprise cycles typical of banking procurement The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $380,000 — $450,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Australia Are you passionate about making a difference for those in urgent need? As a Crisis Helpline Responder, you’ll provide immediate support and guidance to individuals in crisis, offering compassionate listening, crisis intervention, and critical referral services to help callers navigate their most challenging moments. In this role, you’ll work closely with a dedicated team of mental health professionals, ensuring the safety and well-being of callers by connecting them with the appropriate resources and support systems. This flexible, remote part-time role allows you to work from anywhere. While we prefer local candidates fluent in the local language, we welcome all qualified applicants aligned with our mission. Why This Role Matters Your role is essential in providing a lifeline to individuals experiencing distress, including those affected by suicide, self-harm, or mental health crises. You’ll be trained in evidence-based techniques to deliver immediate relief and guide callers to the appropriate resources, making a tangible impact in people’s lives. Responsibilities Responding to telephone hotline for crisis support of those bereaved through suicide, engaging in self-harm, experiencing suicide ideation and concerned friends or family members. Conducting over the phone risk assessments and high risk assessment, including but not limited to, lethality assessment for suicide cases or individuals who have been found to be at risk. Providing a range of evidenced based, professional crisis counseling services and personal support, employing de-escalation techniques and crisis intervention techniques Assessing the caller's needs and triage for immediate safety or emergency medical attention of callers, or referrals to appropriate service referrals such as face-to-face crisis intervention, case management/advocacy services, individual therapy, or group services. Maintaining accurate and detailed call reports or, where applicable risk assessment reports, on key issues and referrals actioned. Where applicable or necessary, sign off on conducted risk assessments. Complying with responsibilities under the Data Protection Acts 1988, 2003 & 2018 (GDPR) Supporting in the development of appropriate crisis management plans to support callers in crisis. Make a quick in-the-moment decision on how to move forward if the responder is not sure how to proceed Ensuring smooth and diligent handover process to next shift personnel Dedicating entire shift to intellect tasks and responsibilities only Prepare psychological reports, risk summaries, and other clinical documentation as required Requirements Qualifications Master's Degree in Counselling/Counselling Psychology/Clinical Psychology or relevant mental health fields Active license with Australian Counselling Association (ACA), Psychotherapy and Counselling Federation of Australia (PACFA), or Australian Health Practitioner Regulation Agency (AHPRA) 1-3 years of experience on helplines (paid or volunteer), preferably in mental health or crisis settings Fluent communication skills in your native language; proficiency in additional languages is a plus Experience managing high-risk situations, including those at risk of suicide or in acute crisis Resilience and emotional composure under pressure, with the ability to recover from challenging interactions and ability to bounce back from stressful interactions and high-risk case Experience in clinical assessment, psychological report writing, and risk documentation Preferred Qualifications Experience working with First Nations / Aboriginal & Torres Strait Islander communities Background in mental health or emergency services Completed training in Crisis Intervention or Suicide Prevention Proficiency in multiple languages

Location: Vadodara, India; Cairo, Egypt; Alexandria, Egypt; Mumbai, India; Ahmedabad, India; Surat, India Eram Talent is looking for a dedicated Control Room Operator - DCS (Distributed Control System) to join our dynamic team in Saudi Arabia. As a key player within the Oil & Energy sector, your role will involve overseeing complex control systems used in refining and petrochemical processes. You will ensure optimal performance by monitoring, operating, and maintaining the DCS effectively while prioritizing safety and efficiency. The Control Room Operator works in the control room to monitor all of the operations of the plants to ensure that everything is working properly. Control Room Operators control the creation and flow of electricity from power plants to other facilities within the complex. The CRO is accountable for monitoring plant operations through DCS, fixing and trouble-shooting operations, tracking and logging operational systems, monitoring emissions and making recommendations. Key Responsibilities Monitor and operate Distributed Control Systems (DCS) to ensure smooth and efficient production processes within the facility. Ensure a safe work environment by following company and industry safety standards, preventing incidents, and maintaining all required safety documentation. Monitor and control plant operations through DCS and other control panels to ensure safe, reliable, and efficient operation. Oversee and optimize site processes by remotely controlling equipment and coordinating closely with field operators. Communicate operating conditions and abnormalities promptly with field operators, shift supervisors, and engineering teams. Start, stop, and adjust equipment in accordance with approved operating procedures, alarms, and engineering instructions. Maintain accurate logs, reports, and shift handovers, ensuring continuity of operations and proper documentation of delays or curtailments. Support operations excellence by training personnel, coordinating utility services, participating in investigations, and implementing corrective actions in line with EH&S and best practices. Requirements Diploma or High School Certificate. Experience in process plant operation, at least 5+ years plant control room operations experience. Track record of success on safety, health, and environmental protection. High leadership and supervisory skills; team player with the ability to work collaboratively. Positive, high energy, and self-motivated. Understands the operational mode of a controller – manual, automatic, cascade, setpoint of process variable, controller output, etc. Ability to multitask, perform under stressful conditions, and respond and adapt in changing conditions. Ability to read and comprehend equipment manuals and procedures. Ability to write and correct operational procedures. High level of proficiency of computers including Microsoft Office suite of programs, including Word, Excel, Power Point, and Outlook

Location: Cairo, Egypt; India; Lebanon; Morocco; Estonia; Romania Müller's Solutions is seeking an experienced EPPM PS SAP Consultant for a 5-months contract to join our team and assist clients in optimizing their Enterprise Project Portfolio Management (EPPM) capabilities. This role is crucial for ensuring effective project management practices through the SAP Project Systems module, and your expertise will help our clients achieve their strategic objectives efficiently. Key Responsibilities: Analyze client requirements and design EPPM solutions within the SAP Project Systems framework. Configure and implement SAP PS functionalities to support project planning, execution, and monitoring. Collaborate with cross-functional teams to ensure integration of EPPM solutions with other SAP modules, such as Finance (FI) and Controlling (CO). Conduct workshops and training sessions to educate clients on SAP EPPM and PS best practices. Provide ongoing support and troubleshooting of EPPM-related issues during the contract period. Document all configurations, processes, and methodologies for future reference. Stay informed about the latest enhancements in the SAP landscape, particularly related to EPPM and project management. Requirements Requirements: Bachelor's degree in Information Technology, Engineering, Business Administration, or related field. Minimum of 5 years of hands-on experience with SAP Project Systems and Enterprise Project Portfolio Management. Strong understanding of project management methodologies, and experience in implementing related processes within SAP. Proven ability to configure and integrate SAP PS with other relevant SAP modules. Excellent analytical, problem-solving, and troubleshooting skills. Strong communication skills, capable of working with both technical and non-technical stakeholders. Experience in conducting training sessions and workshops. SAP certification in EPPM is A MUST. Ability to commit for the full duration of the 5-month contract. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Paris, Remote Workplace: remote Our Solution Expert team plays a key role in supporting strategic customers in RUN phase, by acting as trusted advisors on complex use cases. Working closely with Sales, Product, and Customer Success, they analyze advanced client needs, challenge existing setups, and translate requirements into scalable solutions within the 360Learning platform.   You will manage a portfolio of customers throughout their lifecycle to drive product adoption and deliver tailored solutions beyond standard product capabilities.   These large and strategic accounts have already deployed the platform and have a strong level of autonomy. They rely on your technical and functional expertise to lead complex integrations (APIs, flat files, third-party tools), redesign platform architecture, run solution audits, and provide high-level recommendations to maximize business impact and long-term value. Within 1 month, you will: Become a Trello expert through our onboarding process Understand our product offering through training Master our platform and be able to support clients on basics requests through ticketing Within 3 months, you will: Own your portfolio of 10 enterprise clients & leading up to 30 active projects simultaneously Start to answer questions coming from your portfolio of clients Support the Customer Success partner on functional and technical questions Successfully implement integration (SSO, third-party tools), deliver technical expertise on how to integrate their learning platform to their technical environment & troubleshooting Within 6 months, you will: Be able to pitch the value of the 360Learning platform Develop repeatable and scalable processes to improve project quality and delivery Support Strategic customers all along their contract from an expertise standpoint Deliver Professional Services to our existing customers base Within 12 months, you will: Onboard another Solution Expert Contribute to our knowledge base to share best practices and lessons learned Work with our partner ecosystem to strengthen the services proposed to our clients Deliver platform audits to clients Deliver professional services proposed in our Professional Service catalogue The Skill Set 3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager) Previous deployment experience of SaaS products, ideally HR related Project management skills Good understanding and experience working with APIs, SSO configuration & troubleshooting Solution-oriented, client-first mindset in everything you do Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations Full professional proficiency in French, English, and German Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L What We Offer Compensation: Package includes base salary, a variable component and equity 📈 Benefits/Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 Corporate Social Responsibility : Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 The Interview Process Phone Screen with our Talent Acquisition Manager Discovery Meeting with a Solution Expert Case Study Meeting with 2 Solution Expert Coach and a Solution Expert Clarification Meeting with our Head of Professional Services Culture Fit Meeting with our Chief Human Resources Officer Offer ! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

Location: Pondicherry, India; Ahmedabad, India; Delhi, India; Bangalore, India Workplace: remote At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a highly proactive and detail-oriented Cyber Analyst to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Responsibilities Monitor and manage EDR (Endpoint Detection and Response) and XDR (Extended Detection and Response) platforms to identify, analyze, and respond to security threats in real time. Perform continuous security monitoring within the Security Operations Center (SOC) environment, handling a high volume of alerts from endpoints, networks, and cloud infrastructures . Analyze security logs, alerts, and telemetry data to detect suspicious activity, malware, and potential breaches. Investigate, triage, and respond to security incidents , following established incident response procedures and escalation paths. Conduct threat analysis and root cause investigations to determine impact, scope, and remediation actions. Collaborate with SOC team members and other IT/security teams to contain, remediate, and prevent recurring incidents . Maintain accurate incident documentation and ensure proper case management within ticketing systems. Produce daily and weekly security reports , summarizing alerts, incidents, trends, and response actions for management and stakeholders. Continuously tune and optimize detection rules, alerts, and workflows to reduce false positives and improve detection efficiency . Stay informed on emerging threats, attack techniques, and industry best practices to enhance overall security posture. Proficiency in EDR/XDR platforms for continuous endpoint surveillance, behavioral analysis, and event correlation via SIEM tools. ​Expertise in threat hunting, alert triage, false positive qualification, and initial remediation like endpoint isolation or domain blocking. ​Knowledge of network protocols, logs (Syslog, Windows Events), scripting (PowerShell), and Cyber Threat Intelligence (CTI) for threat contextualization Bachelor's or Master's degree (Bac+3 equivalent) in cybersecurity, IT, or related fields, plus certifications, vendor-specific ESET, Trellix, Barracuda, SentinelOne, Fortigate. 2-5 years in SOC Tier 1/2 roles, with hands-on experience triaging alerts on EDR/XDR consoles to minimize noise. Ongoing training in advanced threats (EDR, XDR, MDR) to progress to senior positions.

Location: Tabuk, Saudi Arabia; Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia The Electrical Engineer supports the Senior MEP Engineer in managing the maintenance and performance of all medium and low-voltage power distribution systems within the Primary Nursery Facility at NEOM. This includes electrical substations, switchgear, distribution boards, emergency generators, UPS, lighting, and general power infrastructure. The role is responsible for supervising the execution of preventive, reactive and corrective maintenance activities carried out by the service provider, ensuring compliance with safety protocols, technical standards, and contractual KPIs. The Electrical Engineer supports maintenance planning, monitors spare parts consumption, oversees electrical testing and commissioning activities, and ensures system reliability and energy efficiency across the facility. Collaboration with other engineering disciplines, particularly the Low Current and Mechanical teams, is essential to maintaining safe and seamless MEP operations. Support the Senior MEP Engineer in maintaining MV/LV electrical systems, substations, generators, UPS, lighting, and power infrastructure. Monitor preventive, corrective, and reactive maintenance activities in line with approved plans and manufacturer guidelines. Supervise service providers to ensure safe, high-quality work and compliance with electrical safety standards. Assist in developing and improving electrical maintenance programs and schedules. Conduct inspections and audits to ensure system reliability, efficiency, and QA/QC compliance. Assess service provider performance and recommend training or improvements. Monitor spare parts usage and support inventory planning. Assist with asset condition assessments and planning for upgrades or replacements. Support preparation and review of technical documents and maintenance reports. Troubleshoot electrical faults and support root cause analysis. Assist with commissioning, handover, and closeout of electrical installations. Promote electrical safety and participate in HSE audits and corrective actions. Support energy efficiency initiatives and best maintenance practices. Assist in design reviews, decommissioning activities, and coordination with contractors and stakeholders. Requirements Bachelor’s degree in Electrical Engineering or a related discipline (mandatory). 4–6 years of experience in electrical system design, operation, and maintenance, with good knowledge of applicable codes and standards. Strong understanding of MV/LV power distribution systems, substations, generators, UPS, and lighting systems. Experience in preventive and corrective maintenance planning and execution. Familiarity with electrical safety regulations, HSE practices, and QA/QC procedures. Ability to read, interpret, and review electrical drawings, schematics, and technical documents. Experience in supervising contractors or service providers. Basic knowledge of asset management systems and maintenance reporting.

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role: Claude is one of the most-used AI products in the world, and the experience we build for our users directly shapes how people interact with AI every day. We're looking for a talented engineer to join the team that builds the consumer web app — the interfaces, interactions, and moments that turn Claude from a capable model into a product people genuinely enjoy using. This is a product engineering role first and foremost. You'll work closely with designers and product managers to bring features from concept to shipped experience, obsessing over the details that make the difference: how something feels when you first land on it, how smoothly a new interaction flows, how an interface holds up under real-world use. The pace is fast, the product is evolving quickly, and the opportunity to have a visible, direct impact on how millions of people use AI is real. If you love building consumer products and care about getting the details right, this could be a great fit. Responsibilities: Set technical direction for the Claude product and its features Build and ship user-facing features for Claude's web and desktop experience Own the quality bar for how the product looks and feels, treating latency, responsiveness, and reliability as first-class concerns rather than afterthoughts, and advocate for user experience and design considerations early in the process Collaborate tightly with product managers to understand user needs, shape feature scope, and make informed tradeoffs as you build Iterate quickly based on user feedback and internal testing, improving the experience on a continuous basis You may be a good fit if you: Have 5+ years of experience building consumer-facing web products, with a strong emphasis on UI quality and user experience Are proficient in React, Next.js, and TypeScript, and have experience with Node.js on the backend side of the stack Genuinely care about the user experience — not just how something looks, but how fast it loads, how reliably it works, and how it feels across devices. You think about latency and responsiveness the same way you think about design Collaborate well with designers and product managers, and enjoy the iterative process of turning a design into something that works beautifully in the browser Are comfortable working in a fast-moving environment where priorities shift and shipping quickly matters Pick up slack, even if it goes outside your job description Strong candidates may also have experience with: Performance optimization for consumer web apps — profiling, reducing bundle size, improving rendering performance, and understanding where latency comes from end-to-end Designing and implementing responsive layouts that work well across screen sizes and devices Working on products with real-time or streaming interactions (chat interfaces, live updates, etc.) Working in fast-moving consumer product environments Candidates need not have: 100% of the skills needed to perform the job Formal certifications or education credentials The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Riyadh, Saudi Arabia Müller's Solutions is in search of a dedicated Patch Management Engineer to enhance our IT infrastructure and ensure system security across our organization. In this role, you will be responsible for developing, implementing, and managing patch management processes and tools, ensuring that all systems are updated with the latest security patches and software updates. You will work closely with IT and security teams to identify vulnerabilities and mitigate risks related to outdated software. Key Responsibilities: Develop and implement an effective patch management strategy that aligns with organizational policies and security compliance requirements. Monitor and evaluate system vulnerabilities and recommend appropriate patches and updates. Coordinate and schedule patch deployment, ensuring minimum disruption to operations. Implement automated tools and processes for efficient patch management across diverse systems and platforms. Maintain accurate records of patch statuses, deployments, and exceptions. Conduct testing of patches in a controlled environment before full deployment. Collaborate with cross-functional teams to ensure timely and effective communication regarding system maintenance and downtime. Provide training and support to IT staff on patch management best practices and procedures. Stay updated with the latest industry trends, threats, and mitigation strategies related to patch management. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. At least 3 years of experience in IT operations, system administration, or cybersecurity related to patch management. In-depth knowledge of patch management tools and techniques. Experience with enterprise-level patch management solutions, such as SCCM, Ivanti, or similar tools. Familiarity with various operating systems (Windows, Linux, macOS) and applications. Strong analytical skills and the ability to assess the impact of patches on systems and applications. Excellent documentation skills for creating and maintaining patch management processes. Strong attention to detail and the ability to multitask. Familiarity with compliance standards and regulatory requirements related to patch management. Soft Skills: Excellent problem-solving skills and the ability to work under pressure. Strong interpersonal and communication skills to collaborate effectively with technical and non-technical staff. Ability to work independently and as part of a team in a remote work environment. Strong organizational skills and the ability to manage multiple projects and priorities efficiently. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Germany About the Role Our client is a technology-driven company delivering innovative hardware and software solutions for professional training environments. They are looking for a Product Trainer & Technical Support professional to support customers across Germany through on-site installations, hands-on trainings, and first-level technical support. Core Responsibilities Perform on-site product installations and deliver in-person product trainings at customer locations. Conduct hands-on training sessions and workshops for groups of 5–10 participants . Provide 1st-level customer support , including basic troubleshooting, licensing, and configuration. Deliver virtual trainings , webinars, and remote support when required. Act as a trusted technical contact, maintaining strong long-term customer relationships . Travel extensively across Germany. Visit the office for repairs or technical interventions when needed. Support the company at trade fairs and industry events . Document installations, issues, and resolutions accurately. Requirements Experience & Profile 2–5 years of experience in product training, technical support, or a similar client-facing technical role . Comfortable leading on-site trainings, workshops, and presentations . Strong communication skills – the ability to explain technical concepts clearly is more important than deep technical expertise. Affinity for technical problem-solving and hands-on work. Motivation to learn – full product training will be provided . Well-organized, reliable, and self-sufficient. Flexible mindset and willingness to travel . Languages: Native German, very good English. Nice to Have (not mandatory) Background in VR / AR technologies . Linux experience . Programming or general IT / tech background . Experience working with hardware installations or technical training environments.

Location: Germany About the Role Our client is an innovative industrial technology company operating at the intersection of education, manufacturing, and advanced training solutions . They are expanding their commercial presence in Germany and are looking for a hands-on Area Sales Manager to own and grow a defined region through active field sales. Core Responsibilities Take full ownership of a defined sales region in Germany . Drive new business Conduct on-site product demonstrations at vocational schools, welding training centers, and educational institutions. Build and manage a healthy sales pipeline, including follow-ups, CRM updates, and accurate forecasting . Develop long-term relationships with decision-makers and instructors. Travel extensively within the region; Attend the company office once per month for alignment and team meetings. Represent the company professionally with a consultative, respectful sales approach , especially when engaging with senior and experienced audiences. Requirements Must-Have Requirements Native-level German ; good command of English Willingness and ability to travel long distances frequently . 2-3 years of experience in sales , ideally in field sales or outside sales roles . Strong communication and presentation skills ; confident engaging with audiences aged 50-60+ . Open, energetic, and enthusiastic personality. Genuine interest and motivation to learn and sell a technical product that is new to the market. Nice to Have Experience selling hardware, technical equipment, or industrial products . Background in education, training, manufacturing, or industrial environments. Benefits What This Role Offers High level of autonomy and ownership over a regional market. Opportunity to represent a cutting-edge solution transforming technical education and training. Direct exposure to customers and visible impact on market growth. A dynamic field sales environment for people who enjoy action, mobility, and human connection.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for applied scientists with a Machine Learning and Artificial Intelligence background to build AI technologies and make Figma products more magical.. You will be driving fundamental and applied research in this area. You will be combining industry best practices and a first-principles approach to design and build AI/ML models and systems to  improve Figma’s products. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: You will be driving fundamental and applied research in AI. You will explore the boundaries of what is possible with the current technology set to build best in class models for Figma’s domains You will be combining industry best practices and a first-principles approach to build cutting edge Generative AI models, using techniques like Supervised Finetuning (SFT), Reinforcement Learning (RL), prompt improvements and synthetic data generation Work in concert with product and infrastructure engineers to improve Figma’s products through AI powered features Collaborate closely with product managers and engineers to transform user feedback into requirements for AI systems Build evaluation systems to measure and improve quality of AI features in Figma products We'd love to hear from you if you have: Extensive experience in building generative AI features through prompt engineering, and fine tuning models in production environments Experience working on deep learning and generative AI frameworks like PyTorch, JAX, HuggingFace etc Experience training LLMs with Reinforcement Learning techniques such as preference-based RL (DPO, PPO) and/or RL with verifiable rewards (RLVR) such as GRPO/DAPO. Experience with RL from execution feedback for Coding, and RL with non-verifiable rewards will be a plus 4+ years in Generative AI, and 6+ years of experience in one or more of the following areas: machine learning, natural language processing/understanding, computer vision Strong software engineering skills with 5+ years of experience in programming languages (Python, C++, Java or R) Experience communicating and working across functions to drive solutions While not required, It’s an added plus if you also have: Proven track record of planning multi-year roadmap in which shorter-term projects ladder to the long-term vision Experience in mentoring/influencing senior engineers across organizations Expertise working on large scale and distributed AI training At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $376,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sales Development Representative supporting our New Business and Strategic Sales organizations. About the job This position is needed to grow and develop pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you. Responsibilities In this role, you’ll: Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform. Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience. Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline. Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows. Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling. Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Growth-oriented and ready to build toward future leadership or customer-facing roles Goal-oriented and biased toward action (our quota is the floor, not the ceiling!) Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach Comfortable with change and energized by a fast-moving environment Enjoy variety and creativity in your day-to-day workflow Have a demonstrated ability to navigate challenges with resilience Embrace responsibility and enjoy partnering with Account Executives as part of a team Desired: 1+ year of customer-facing experience Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hr - $32.19/hr. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hr - $33.98. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hr - $35.77/hr. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role will be accepted on an ongoing basis. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: Pasig City, Philippines Responsibilities: Annotate Case Report Form (acrf.pdf) following FDA/CDISC or sponsor guidelines. Develop SDTM specifications and generate SDTM datasets using SAS. Develop ADaM specifications and generate ADaM datasets using SAS based on Statistical Analysis Plan. Develop Tables, Listings, Graphs, Patient Profile in support of the Clinical Study Report, Posters, Manuscripts. Develop ADaM data, Tables, Listings, Figures for Integrated Summary of Safety (ISS) and Integrated Summary of Efficacy (ISE). Create electronic submission package to FDA, e.g., define.xml or define.pdf following FDA guidelines with minimum supervision. Proficient in analyze information and develop innovative solutions to programming and data analysis challenges; Support the point of contact (POC) of programming with statisticians for statistical input and analysis interpretation Follow and reinforce regulatory agency requirements during daily job. Serve as a programming team lead and contribute to department initiative. Provide guidance, mentoring, training for team members and help solve issues from cross-functional teams. Review draft and final production deliverables for project to ensure quality and consistency. Skills and Qualifications: Bachelor’s/Master’s degree in Statistics, Mathematics, Computer Science, Electrical Engineering, Biotechnology or related scientific disciplines. Minimum of 4+ years of clinical programming experience, along with 1+ year of project management and 1+ year of people management experience. Proven knowledge and training in high level computing languages such as. SAS, C/C++, Java, R, Python, MATLAB and SQL. Database programming experience is a plus. Proficient in decoding programming logic and assembling programming code based on logic provided and be able to explain to team members. Proficient in applying concepts in Artificial Intelligence and Machine Learning in the real world. In-depth knowledge of ICH, Good Clinical Practices, Clinical research, Clinical trial process and related regulatory requirements and terminology. Good understanding of clinical drug development process. Strong communication skills and coordination skills. ability to communicate with global teams with supervision. Good understanding of clinical drug development process. Detail-oriented and ability to learn and adapt to changes.

Location: Dhahran, Saudi Arabia Eram Talent is a leading Talent Acquisition Consultancy dedicated to placing highly skilled professionals in various industries worldwide. We are currently seeking experienced Field Compliance Coordinators specializing in Construction Safety and Environment for our esteemed clients in the construction sector. In this role, you will ensure compliance with safety and environmental regulations on construction sites while promoting a culture of safety and environmental stewardship among all personnel. The successful candidates will collaborate with site teams, contractors, and management to implement effective safety measures and environmental practices. The successful candidate will be required to perform the following: • Perform construction site compliance inspections, including: evaluations of Safe Work Practices (SWP) such as; Work Permit System (WPS), Confined Space Entry, and hazard analyses. • Develop and implement protocols for construction sites and field operations to address risks and improve safety. • Evaluate and update hazard control systems to align with industry best practices and reduce workplace incidents. • Manage and oversee the implementation of the Safety Management System (SMS), ensuring systematic identification, assessment, and mitigation of safety risks. • Review and update the Safety Management System (SMS) framework to enhance its effectiveness and promote a proactive safety culture. • Develop and deliver specialized safety training programs, such as: Behavior-Based Safety (BBS), Emergency Response Planning (ERP), and Personal Protective Equipment (PPE) usage. • Prepare safety orientations and educational materials for employees and contractors. • Analyze injury, property damage, and loss statistics to identify trends and underlying causes. • Maintain awareness of corporate safety requirements and industry standards such as: API, • Monitor adherence to safety policies and procedures among employees and contractors. • Support management in monitoring and enforcing compliance with division/department safety and environmental programs. Requirements The successful candidate should hold a Bachelor’s degree in Engineering, HSE, Science, Industrial, or in a related discipline from an accredited entity or equivalent. Minimum of 10 years of experience related to safety operations in mega projects, Oil & Gas industry with minimum of 7 years in Oil & Gas Facilities Construction mega projects. Strong knowledge of Process Safety Management (PSM) principles and experience conducting Process Hazard Analysis (PHA) using techniques such as: HAZOP or Bowtie Analysis. Proven expertise in safety compliance programs, including: Permit-to-Work (PTW) systems, and Lockout/Tagout (LOTO). Ability to develop and deliver specialized safety training programs and conduct job site compliance inspections. Familiarity with safety regulations and standards, such as: API, and the ability to ensure their implementation in field operations. Should hold International safety certification NEBOSCH IGC or IOSH or equivalent. Strong technical expertise in the area of Incident investigation, hazard identification, risk management, emergency preparedness & response, and safety management systems. Should have demonstrated leadership skills, excellent English communication skills (both verbal and written), computer skills, and the ability to manage multiple projects and tasks. Must have the ability to work in a multicultural environment and the drive to overcome significant challenges.

Location: Moldova; Georgia; Armenia Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for an Incident Editorial Specialist to join our dynamic team. No prior experience required — we provide full training. It’s a great way to start your career in IT and gain experience on international projects. What You’ll Do Monitor and curate real-time traffic incidents within assigned geographic zones using special custom-built platform Collect and validate data from various sources Update, track, and clear incidents in the system based on incoming data Process alerts and ensure accuracy in all updates Communicate effectively with shift supervisors to maintain consistent, high-quality service Requirements Strong Intermediate English or higher Comfortable working in a real-time, data-driven environment Familiarity with mapping tools or transportation/traffic data is a bonus Benefits Paid vacation and official holidays in line with company policy

Location: Germany About the Client Our client is a global medical technology company founded in 2011 and headquartered in Hangzhou, China. It is a pioneer in diabetes management and care, focused on developing and delivering innovative, user-friendly medical devices and solutions that help people living with diabetes lead healthier and more independent lives. Their comprehensive portfolio includes advanced products such as patch insulin pump systems, continuous glucose monitoring (CGM) systems, blood glucose monitoring tools, and point-of-care diagnostic devices. These solutions support both patients and healthcare providers in managing blood glucose levels more effectively and making better therapeutic decisions. The company operates internationally, serving markets across Europe, Asia-Pacific, the Middle East, Africa, Latin America, and China, with a commitment to innovation, quality, and improving daily life for people affected by diabetes. Key responsibilities Achieve Sales Targets Expand overseas business, develop foreign distributor clients, and meet sales goals. Formulate Planning Schemes Develop foreign market development strategies and plans, cultivate clients, and assist distributor clients in establishing and expanding sound sales channels. Collect Market Information Participate in foreign trade fairs, understand local market competition, gather competitor information, and feed back to the marketing department. Customer Training Visit clients and provide necessary product training for them. Other Duties Abide by the company’s rules and regulations, accept adjustments to the position and work content made by the company (including but not limited to company leaders at all levels) based on actual task needs, and complete other work assigned by leaders. Requirements Bachelor’s degree or above. Fluent in spoken English; proficiency in French or German is preferred. Medical background is preferred; familiar with foreign trade processes and responsible for the European market.

Location: Poland About the Client Our client is a global medical technology company founded in 2011 and headquartered in Hangzhou, China. It is a pioneer in diabetes management and care, focused on developing and delivering innovative, user-friendly medical devices and solutions that help people living with diabetes lead healthier and more independent lives. Their comprehensive portfolio includes advanced products such as patch insulin pump systems, continuous glucose monitoring (CGM) systems, blood glucose monitoring tools, and point-of-care diagnostic devices. These solutions support both patients and healthcare providers in managing blood glucose levels more effectively and making better therapeutic decisions. The company operates internationally, serving markets across Europe, Asia-Pacific, the Middle East, Africa, Latin America, and China, with a commitment to innovation, quality, and improving daily life for people affected by diabetes. Key responsibilities Primary Aftermarket Support & Liaison: Act as the primary expert for resolving complex data and technical inquiries from the EU Customer Service team and users of CGM, BGM, and Insulin Pump devices. Investigate and troubleshoot issues related to device data synchronization, data accuracy, and software connectivity. Collaborate closely with Technical Support and Product Management to diagnose post-market issues and drive towards effective solutions. Data Subject Request Management & Compliance: Manage and execute all data subject requests (DSARs) such as access, deletion, and portability requests in full compliance with GDPR timelines and requirements. Serve as the first point of contact for data privacy concerns and incidents, conducting initial assessments and escalating as necessary. Maintain accurate records of processing activities (RoPA) related to aftermarket support. Process Improvement & Training: Analyze support case trends to generate insights that inform product improvements, software updates, and enhanced support protocols. Develop and deliver training to EU Customer Service teams on product-specific troubleshooting, data handling best practices, and GDPR compliance requirements for support interactions. Support the creation of clear, user-friendly guidance for customers on data privacy and device usage. Requirements Minimum of 3 years of hands-on experience in aftermarket support, customer service, or technical support within the medical device industry. Excellent problem-solving and communication skills. Fluency in English.