Location: Athens; Limassol; Nicosia
Workplace: hybrid
The Role:
We’re looking for a Data Architect to drive the design, evolution, and governance of data architecture across the organization. In this role, you’ll collaborate closely with multiple functional groups and technology leaders to translate business needs into scalable, well-structured data solutions.
You’ll provide best-practice guidance on data management, modeling, and architecture design, ensuring data platforms are robust, efficient, and aligned with strategic objectives.
This is an exciting opportunity to shape data-centric initiatives, influence enterprise-level decisions, and enable teams to leverage high-quality data in support of impactful business outcomes.
The main responsibilities of the position include:
Develop conceptual, logical, and physical data models, focusing on design (structure, semantics, constraints, and alignment to business meaning), including key physical design considerations such as indexing and partitioning
Define and maintain reference and target data architectures (including standards and reusable patterns) across operational systems, event/streaming platforms, and analytical environments (data warehouse/lakehouse)
Drive architectural decision-making and trade-offs (e.g., consistency, performance, scalability, cost, operability, security), and contribute to architecture documentation practices that capture and govern those decisions
Support the implementation of the organizational data strategy, including database design standards, data warehouse architecture, standards and guidance, and analytics platform integration
Assist with the deployment and extension of the Enterprise Data Catalogue
Contribute to the creation and maintenance of architecture processes and documentation standards
Partner closely with project teams as an embedded contributor, guiding schema design, physical design choices (e.g., indexing and partitioning), data access patterns, and query optimization best practices, supporting teams through design reviews and delivery
Advise project teams on the end-to-end data product lifecycle, from platform selection through testing and implementation
Govern changes to architectural artefacts and ensure systems conform to established data architecture guidelines
Define data flows and integration patterns across applications and services, including operational systems, streams, and analytical platforms (batch and real-time), with clear ownership and information dissemination patterns
Main requirements:
BSc/MSc in Computer Science, Information Technology or related field.
Minimum of 3 years of experience in data modelling, data engineering, database design, or data architecture roles.
Strong expertise in conceptual, logical, and physical data modelling, with solid SQL skills to bring designs to life.
Proficiency in Python for data-related work (e.g., automation, prototyping, analysis, validation, data quality checks, and tooling around data pipelines/integrations).
Experience working with cloud-based data platforms and modern data warehouse or lakehouse architectures
Good understanding of software development lifecycles, requirements analysis, and technical design best practices.
A collaborative mindset, with the ability to build trusted relationships across business and technical teams.
Exposure to data governance, metadata management, and data quality frameworks, with an appreciation for well-managed data.
Confidence in advising on ETL/ELT patterns, data integration solutions, and data orchestration technologies.
Experience in graph databases, vector databases/semantic search capabilities, feature stores, or related ML/AI data architectures would be considered a plus.
A proactive, self-driven professional who thrives in agile environments and enjoys shaping scalable data solutions.
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: United States (Remote); United Kingdom (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
About the Role
We are looking for product-oriented backend engineers to join our engineering team here at Teleport. You will be responsible for designing and implementing backend services and APIs that enable access controls auditing tools, audit logging, session recording summarization, and identity workflows in all aspects of Teleport.
You will be involved in the entire product development cycle, from working with customers to understand security needs, to writing RFDs for your design ideas, to implementing distributed systems in Go. You will work very closely with engineers, product managers, and security researchers to design features that secure and monitor access to infrastructure at scale.
You will play a key role in shaping how modern infrastructure access is secured, audited, and managed at scale.
What You'll Do
- Building backend integrations https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Aaws with cloud provider's managed databases.
- Working on scalability and resiliency https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Ascaleof clusters with 10K+ nodes.
- Implementing advanced HTTPS proxy with identity aware access control.
- Building hardened security https://github.com/gravitational/teleport/issues?q=is%3Aissue+is%3Aopen+label%3Asecurity for Linux and Mac users.
What We're Looking For
- Go or Rust experience
- Linux systems engineering
- Cryptography engineering experience is a plus
How We Hire
- You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements
- You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions
- You join a Slack channel and submit a coding challenge https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md in Go using Github
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Sales Development Representative supports a remote sales team and is responsible for generating new business via inbound and outbound phone opportunity qualification.
Your Opportunity:
Perform outbound calling to generate new sales opportunities and pipeline
Follow-up on inbound sales inquiries to generate new sales opportunities and pipeline
Schedule meetings and demos for sales Territory Managers after proper lead qualification
Promote Tenable events and webinars for the region
Research target accounts for outbound call campaigns
Manage and update the company’s contact and account databases as it relates to the respective region
Make 50+ calls per day to inbound and outbound sales prospects
Generate at a minimum 7 new meetings / demos per week
Performs other related duties as assigned
Hybrid/onsite work in Columbia MD
What You'll Need:
1-3 years of experience in sales or similar client support role
Ability to multi-task and manage multiple priorities in a fast-paced environment
Outstanding oral and written communication skills
Must be detail oriented and capable of accurate work with minimal supervision
And Ideally:
Computer proficiency – experience using Salesforce.com or other Customer Relationship Management (CRM) tools
Bachelor’s degree
#LI-Hybrid
#LI-MF1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$19.47
—
$25.88 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Belgrade, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Support Team Lead - Remote (Shared Service Center)
We’re on the lookout for an experienced Team Lead to join our Shared Service Center and lead a team of Support Associates delivering exceptional service across multiple Wolt markets worldwide. If you’re energized by developing people, driving performance, and creating a positive team culture in a fast-paced environment, we’d love to hear from you.
What you’ll be doing
As a Team Lead in our Shared Service Center, your key responsibility is to lead, coach, and support a team of Support Associates so that our customers, couriers, and merchants get an excellent experience and the help they need within the expected timeframes. You’ll balance people leadership with operational delivery, acting as both a mentor and a driver of quality and performance.
We’re looking for a leader who values a stable and pleasant work environment just as much as continuous learning, coaching, and raising the bar on customer service in a demanding, always-on setting.
Day-to-day in this role, you’ll:
Lead, coach, and motivate a team of Support Associates, holding regular 1:1s and giving continuous feedback
Own your team’s performance against quality, productivity, and customer satisfaction targets
Act as a mentor throughout onboarding and beyond, supporting each associate’s growth and career development
Owning performance management
Analyse the data and drive concrete improvements
Monitor staffing and shift coverage to keep service levels on track across markets
Handle complex escalations, operational issues, and time-sensitive cases, stepping in when your team needs support
Identify recurring issues and process gaps, and drive improvements together with cross-functional stakeholders
Ensure your team follows internal processes, company policies, playbooks, refund policies, and escalation paths
Keep your team informed and up to date on new processes, market changes, training materials, and internal updates
Contribute to a friendly, inclusive, and high-performing team culture
Your profile
Previous experience leading or coaching a team, ideally in customer support, contact center
Excellent communication skills, plenty of patience, and the ability to give clear, constructive feedback
Strong people-first mindset, empathy, kindness, and persistence in finding the best solution for everyone involved
Great attention to detail, strong organizational skills, and the ability to prioritize under pressure
You’re comfortable making fast decisions in challenging moments and staying calm in stressful situations
You’re data-aware and can use performance metrics to coach your team and improve results
You understand the importance of a great customer experience and set the standard for your team
You’re fluent in English (C1 or higher)
You have at least a high school diploma
You’re willing to work in shifts sometimes
You’re comfortable with new apps and systems, and adapt quickly to change
What’s in it for you
Fully remote work
5-day work week
At least
25 days of paid vacation
, with a possibility for additional paid days off
Private Health
Insurance
15% cashback on your Wolt orders
Access to the
FitPass
program
2-week
structured onboarding
program
Structured mentoring from our Support Managers
Training sessions, workshops, and learning opportunities to enhance your skills
A clear
career development path
, your growth as a Team Lead is our priority! With our support, you’ll have opportunities to grow and build your career within the company
Wolt-wide training programs
Employee Assistance Program
for you and your immediate family
A friendly, tolerant, and inclusive work environment
All necessary equipment for your work (laptop, monitor, headset)
Working hours
Wolt Customer Support operates 7 days a week, 365 days a year, 24/7.
You’ll need to be able to work in morning, afternoon or night shifts, including weekends and holidays, depending on business and organizational needs.
Technical requirements:
A strong and reliable internet connection and a suitable remote working environment without distractions
This is a fully remote position, but all work must be performed from Serbia only
Candidates must also be available to fully participate in the training and onboarding process, and occasional work travel
We review applications continuously, so don’t wait! Apply as soon as possible, and we’ll get back to you shortly.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for a strategic and operationally rigorous Senior Manager, Head of Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally.
This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor.
WHAT YOU'LL DO
- Talent Operations Leadership
- Lead, coach, and develop a team of four Talent Operations professionals.
- Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization.
- Be hands on where needed to continue to shape and grow this critical function.
- Recruiting Technology Strategy & Ownership
- Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.).
- Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
- Evaluate and implement new tools as the organization scales.
- Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function.
- Headcount Planning & Governance
- Own execution and operational tracking of the company’s headcount plan in partnership with finance.
- Build systems to monitor hiring progress, recruiter capacity, and forecasting.
- Interview Operations & Scheduling
- Own end-to-end interview operations, including scheduling infrastructure.
- Build scalable processes and tooling to support high-volume, complex hiring.
- Ensure a seamless and efficient experience for candidates, recruiters, and interviewers.
- Programs & Experience (Interviewer Enablement, Referrals, Candidate Experience)
- Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale.
- Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance.
- Compliance & Global Hiring Expansion
- Ensure recruiting processes meet compliance requirements across jurisdictions.
- Partner with People Ops & Legal to support international hiring expansion.
WHAT YOU NEED
- 8+ years of relevant operations experience; 3+ years in talent/recruiting operations a plus.
- 3+ years of experience managing high-performing teams.
- Experience supporting a large, complex recruiting organization (30+ recruiters preferred).
- Strong headcount planning, workforce planning, and reporting experience.
- Demonstrated experience building scalable processes in high-growth environments.
- Strong project management skills with the ability to manage multiple high-impact initiatives simultaneously.
- Experience supporting global hiring and multi-jurisdiction compliance.
- Data-driven decision maker with strong analytical capabilities.
- Exceptional cross-functional communication and stakeholder management skills.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Cambridge, MA
Senior Designer, Visual Interaction Design
In a nutshell:
We’re looking for a Senior Visual Interaction Designer to join our Cambridge Studio who is passionate about crafting elegant, thoughtful user experiences, and who brings strong visual design craft to the interactions people have with complex design systems, software, services, and each other.
Senior Visual Interaction Designers at IDEO shape how experiences look, feel, and behave. In this role, you’ll translate human-centered insights into clear, compelling interactions and interfaces that are functional, expressive, and meaningful. You’ll balance visual excellence with usability, and bring a distinct visual voice to each design challenge while learning and growing alongside a multidisciplinary team.
This is a phenomenal opportunity for designers who are highly self-guided, eager to take on complexity, and motivated to continually sharpen their craft.
Once here you will:
Contribute to a diverse portfolio of projects spanning data, experience, interaction, digital product, and service design across a range of industries
Work across all phases of a project, from research synthesis and concepting through prototyping, refinement, and production-ready execution
Translate human-centered insights into interaction models, visual systems, and polished digital interfaces
Create “looks-like / works-like” prototypes to explore ideas, test assumptions, and communicate concepts to teammates and client stakeholders
Collaborate closely with designers from different backgrounds—including design research, business design, industrial design, and communication design—to develop cohesive, holistic experiences
Design across a wide variety of mediums and contexts, such as mobile apps, AI experiences, websites, digital/physical systems, room-scale displays, AR/VR, or voice interfaces, always guided by user needs and context
Advocate for high-quality visual and interaction design, contributing to a culture of strong craft, curiosity, and experimentation
Design Craft + Relevant Experience
Relevant experience and/or educational background required in visual, interaction, or graphic design across digital products or experiences
A strong portfolio demonstrating visual excellence, thoughtful interaction design, and a clear point of view on typography, color, layout, and motion
Comfort working at multiple levels of fidelity, from rough explorations to refined, production-ready designs
Experience in delivering low and high fidelity prototypes.
Proficiency with contemporary design and prototyping tools (e.g., Figma, Adobe Creative Suite, Framer, Principle), with curiosity about emerging tools and technologies
Familiarity with motion, code, or physical computing (e.g., HTML/CSS, After Effects, Processing/P5, Arduino) is a plus, but not required
Mindset
Systems-oriented thinker who can engage with complex, interconnected challenges and design for clarity within them
Highly self-guided: able to take initiative, manage your own work, and move ideas forward with limited direction
Curious and experimental, with a willingness to try things, learn from failure, and iterate quickly
Strong collaborator who contributes thoughtfully to team discussions and is open to feedback and critique
Clear communicator with the ability to articulate design decisions visually and verbally, and an understanding of how design creates value in a broader business and organizational context
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. We work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
Application Instructions:
To apply, please submit your resume, cover letter, and your portfolio. Your portfolio should include at least 4 examples of work-related projects. In particular, we want to hear about the processes involved in developing the designs or projects.
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $80,000–$100,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Health Benefits:
Vision, Dental, Healthcare
Financial Benefits:
401K matching
Family & Caregiving:
Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits:
Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend
“
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.”
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is evolving the Product Support experience, powered by AI, automation, and integrated systems. The AI Infrastructure & Tooling team helps make that possible by building intelligent, resilient, and integrated solutions that automate workflows, connect systems, and streamline support operations. As a Support Engineer, AI Infrastructure & Tooling on this team, you'll be the technical execution layer that brings our support tools, customer and account context, internal systems, and AI workflows together.
You'll design, build, and operationalize integrations across systems like Decagon, Zendesk, Figma admin tooling, and adjacent Product Support platforms. Your work will help us bring the right context into customer conversations, automate complex workflows, and optimize both the customer and Specialist experience by applying AI where it can meaningfully improve support workflows, quality, and efficiency.
This role is ideal for someone who can move from ambiguous support problems to working technical solutions: understanding the workflow, identifying the systems involved, building the integration or automation, validating the data flow, and measuring the impact on customer outcomes and Specialist efficiency.
This is a full-time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams
Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms
Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the context they need to resolve issues more effectively
Use LLMs and AI patterns for classification, summarization, routing, recommendations, context enrichment, and workflow automation
Partner with Engineering, Analytics, Security, Programs, Support, and vendor teams to align on requirements, implementation, governance, and rollout
Build quality checks, monitoring, fallback paths, and operational guardrails so AI-powered workflows can be trusted in production
Define success metrics for each workflow, track adoption and impact, and iterate based on customer outcomes, Specialist efficiency, and adoption
We’d love to hear from you if you have:
3+ years of experience shipping integrations, automations, or internal tools across customer-facing operational systems
Strong proficiency in modern back-end technologies and languages (e.g., Ruby, Python, Go, C++, PostgreSQL), with hands-on experience building APIs, implementing webhooks, orchestrating data flows, and integrating systems across complex workflows.
Hands-on experience with LLM-powered workflows, AI automations, or AI-enabled customer/support experiences, including working with operational data to debug issues, improve workflows, and measure impact
Strong product and stakeholder instincts: you can translate ambiguous support problems into practical, adopted, and measurable technical solutions
Proven track record of designing AI workflows with clear guardrails, fallback paths, and responsible deployment practices
While it’s not required, it’s an added plus if you also have:
Experience with support platforms like Zendesk, Decagon, Sprinklr, Gainsight, Maestro QA/Rippit, Assembled, Salesforce, or similar systems
Familiarity with agent assist tooling, AI support chatbots, copilot tooling, RAG, AI observability, or monitoring AI workflows in production
Experience building internal Slack tooling, workflow automations, or embedded support experiences
Background in Support Engineering, Internal Tools Engineering, Solutions Engineering, Support Operations, CX Systems, or Business Systems
Familiarity with customer support metrics such as containment, deflection, CSAT, first contact resolution, routing accuracy
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$169,000
—
$245,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Own independent audits and regulatory programs including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, HIPAA, and related frameworks.
- Drive scope definition, readiness assessments, auditor engagement, remediation planning, and executive level reporting.
- Develop a strong working understanding of Sierra’s Conversational AI Platform, model providers, and cloud architecture. Partner with Platform and Agent Engineering to design and operationalize controls across multi cloud environments, infrastructure, inference and data platforms.
- Build a centralized and evolving security controls library mapped to compliance, regulatory and customer requirements. Continuously assess control effectiveness, identify gaps, prioritize risk, and drive remediation that strengthens Sierra’s security and compliance posture.
- Define and enforce security baselines for cloud infrastructure, containerized workloads, Kubernetes, identity, encryption, logging, and network security controls. Partner with engineering teams to integrate security requirements into configuration and change management.
- Design and operate automated compliance workflows using AI, infrastructure as code, and security tooling to reduce manual effort, improve control assurance, and scale with platform evolution.
WHO YOU’LL WORK WITH
You will act as a strategic partner to Platform, Product, Agent Development, Legal, and GTM, ensuring security and compliance requirements are embedded into architecture decisions, product roadmaps, and go to market execution while supporting product velocity and technical complexity.
WHAT YOU’LL BRING
- 8+ years of experience in security compliance or GRC or security adjacent roles within fast growing technology companies.
- Deep expertise in security compliance frameworks including ISO 42001, PCI DSS, NIST 800-53, FedRAMP, and similar regulatory environments.
- A systems oriented and engineering focused GRC mindset, with the ability to reason about cloud architecture, data flows, and control effectiveness alongside engineers.
- Experience owning complex audits and driving risk based remediation across distributed teams.
- Hands-on experience with multi-cloud infrastructure (AWS, Azure, GCP).
- Strong experience implementing and automating security controls across cloud infrastructure, configuration management, container security, Kubernetes, encryption, identity, and authentication systems.
- Ability to clearly communicate compliance requirements internally to engineering teams and externally to customers in a technically credible way.
- Relevant certifications such as CISSP, CISA, PCI ISA, ISO 27001 Lead Auditor, or equivalent experience.
EVEN BETTER...
- Experience supporting AI platforms, fintech, healthcare, or other highly regulated environments.
- Familiarity with global regulatory environments including GDPR, DORA, the EU AI Act, and emerging security and AI governance requirements across APAC regions.
- Experience supporting public sector or FedRAMP aligned environments.
WHY JOIN US?
You will operate at the center of AI systems, cloud infrastructure, and global compliance, shaping how security controls are designed and scaled for modern AI platforms. This role offers high ownership, deep technical partnership with engineering, and the opportunity to define what strong GRC looks like at Sierra.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Chicago, IL
Chicago Visual Communication Design Lead
In a nutshell:
We are looking for a Visual Communication Design Lead who can guide teams and clients through complex design challenges, setting the visual direction and elevating storytelling across engagements.
You’ll work collaboratively to bring our voices, stories, and concepts to life through exceptional visual craft. The ideal candidate has a strong foundation in graphic design and experience applying practical and conceptual design across brand systems, interaction and digital product design, motion, and environments. We’re looking for designers who bring a distinctive visual voice, raise the bar for quality, and help others do the same.
In this role, you will…
As a Design Lead, you’ll own the visual direction of engagements and lead multidisciplinary teams through all phases of the design process from early research and exploration through prototyping, refinement, and client-facing storytelling.
You’ll contribute across a diverse portfolio of work spanning brand, experience, interaction, digital product, and service design. Your work may take many forms, including brand strategy and expression, storytelling systems, interaction and digital product design, data visualization, packaging, and environmental design.
Once here you will:
Lead project teams and collaborate with multidisciplinary designers
Collaborate closely with clients, using storytelling and design to make complex ideas clear and actionable
Turn research and open-ended questions into visual systems and stories that build empathy for people and bring their experiences to life for both teams and clients
Create and guide looks-like/works-like prototypes at different levels of fidelity to explore ideas and align teams
Support and grow other designers through thoughtful critique, collaboration, and hands-on craft leadership
Hold a high bar for visual quality while staying open to exploration, iteration, and learning
Champion visual communication as a powerful way to make ideas tangible and meaningful
Some previous projects to check out:
Cornell Lab of Ornithology Brand
Los Angeles County Department of Mental Health
The Lawrence Hall of Science, University of California Berkeley
Cities United Rebrand
Design Craft:
Relevant experience and/or educational background required in visual communication, brand expression, interaction, and digital product design
Bachelor’s degree or higher in graphic design, interaction design or an equivalent degree
Strong, versatile portfolio demonstrating exceptional craft, visual storytelling, and leadership across complex work
Fluency in tools such as Adobe Creative Suite and Figma, with experience using motion and design prototyping tools
Comfort shaping and delivering client-facing narratives using tools like Google Slides and FigJam/Figma Slides
Ability to balance hands-on making with direction-setting and mentorship
Diverse Experience:
Experience establishing and expressing brand identity—from strategy through execution—across systems, touchpoints, and mediums
Experience leading visual work across interaction and digital product experiences, not just static artifacts
Experience leading client work and multidisciplinary teams through complex, often ambiguous design challenges
Experience working across industries and project types, adapting craft to context and audience
Key Mindsets:
Confident and collaborative—able to lead teams and clients while remaining open, curious, and human
Comfortable with ambiguity—able to push work forward without having all the answers
Growth-oriented—embraces critique, experimentation, and learning through making
Proactive and accountable—takes ownership, follows through, and supports the success of the whole team
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $100,000–$120,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s The Opportunity?
Fin is looking for an exceptional Solutions Architect to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions.
What Will I Be Doing?
Lead technical discovery to identify and address our customers’ needs
Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise
Conduct impactful, value-based solution reviews and in-depth technical sessions
Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities
Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues
Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning
Build trust with customers by approaching challenges with empathy and curiosity
Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin
Commit to customer success, ensuring lasting value and proactively addressing challenges
What Skills Do I Need?
Minimum of 4 years of experience in a technical pre-sales role, managing C-Level technical and business relationships
Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations.
Ability to solve problems independently while thriving in collaborative team environments
Proven time management skills in a dynamic team environment
Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle.
Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact.
Experience working closely with product and engineering teams to communicate customer feedback and influence product direction.
Familiarity with managing POCs, RFPs, and addressing complex security questions.
Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity
Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks
Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company
Willing and able to travel occasionally
#LI-Hybrid
#LI-RH1
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United States
About Flosum
Flosum is a leading DevOps and release management platform purpose-built for the Salesforce ecosystem. We serve Fortune 500 enterprises across regulated industries, helping them ship faster, stay compliant, and scale their Salesforce operations with confidence. We are entering an aggressive growth phase and are looking for exceptional leaders who can help us dominate our market and scale rapidly toward $100M+ in annual revenue.
The Opportunity
We are hiring a VP of Finance who is far more than a traditional finance executive. This is a hands-on, high-impact leadership role for someone who can serve as a true strategic partner to the CEO and executive team, wielding financial intelligence as a growth weapon. You will own the financial architecture of the business while simultaneously driving operational excellence across our go-to-market functions. You will be the person who figures out where every dollar should go to maximize growth velocity and ensures we are building a scalable, capital-efficient machine.
This is not a role for someone who wants to sit back and produce reports. We need a builder and operator who can make a dent in the company from day one.
What You Will Own
Financial Strategy & Capital Allocation
Own the company’s financial model, forecasting, and long-range planning with a relentless focus on accelerating growth to $100M ARR
Determine where capital should be deployed across R&D, sales, marketing, and customer success to maximize ROI and speed to scale
Build and maintain a capital allocation framework that balances aggressive growth with operational discipline
Lead fundraising strategy, investor relations, and board-level financial reporting if and when external capital is pursued
Go-to-Market Financial Operations
Partner with sales, marketing, and revenue operations leadership to optimize GTM spend efficiency and pipeline economics
Build financial models that connect marketing investment to pipeline generation, conversion rates, deal velocity, and revenue outcomes
Establish and track unit economics (CAC, LTV, payback period, magic number) to inform GTM investment decisions at an enterprise SaaS level
Provide financial oversight and accountability for GTM team performance, headcount planning, and quota/capacity modeling
Budgeting, Planning & Operational Efficiency
Own the annual budget process and quarterly business reviews, ensuring every function is aligned to growth targets
Implement rigorous financial controls and reporting cadences without creating bureaucratic drag
Identify inefficiencies and reallocate resources in real time to capitalize on what’s working
Build dashboards and reporting that give the executive team instant visibility into financial and operational health
Scaling the Business
Serve as a strategic thought partner to the CEO on all growth decisions, including pricing, packaging, market expansion, and M&A
Bring a deep understanding of SaaS business models and the levers that drive hyper-growth in enterprise software
Help design compensation structures, commission plans, and incentive models that drive the right behaviors across the organization
Evaluate and optimize vendor spend, technology investments, and operational costs to fund growth
Requirements
What We Are Looking For
10+ years of progressive finance leadership experience in B2B SaaS companies, with at least 3–5 years at the VP or CFO level
Proven track record of scaling a SaaS company from the $10–30M range toward $100M+ ARR in a compressed timeframe
Deep fluency in SaaS metrics, unit economics, and the financial mechanics of enterprise software businesses
Exceptional command of go-to-market functions — you understand how sales, marketing, and customer success drive revenue, not just how to count it
Experience managing or providing financial oversight to GTM teams, including headcount planning, territory modeling, and pipeline forecasting
Hands-on operator who builds models, digs into data, and drives decisions — not someone who delegates everything to a team of analysts
Experience in the Salesforce ecosystem or selling into Fortune 500 enterprises in regulated industries is a strong plus
Outstanding communication skills with the ability to translate complex financial data into clear, actionable insights for non-financial stakeholders
Missionary mindset — you take ownership, think independently, and care about the success of the company as if it were your own
What Success Looks Like
First 90 Days:
Complete a full diagnostic of the company’s financial model, GTM spend efficiency, and unit economics
Deliver a capital allocation recommendation identifying the highest-ROI growth investments
Establish baseline KPIs and a financial reporting cadence that gives leadership real-time visibility
First 6 Months:
Implement a scalable financial planning and analysis framework tied directly to growth milestones
Optimize GTM spend to measurably improve pipeline efficiency and reduce CAC payback period
Partner with the CEO and revenue leadership to finalize the investment plan for scaling to $100M ARR
First Year:
The company has a clear, data-driven financial roadmap with capital deployed against the highest-impact growth levers
GTM team operating at peak financial efficiency with transparent cost-to-revenue attribution
Financial infrastructure is investor-ready and scalable for the next phase of growth
Benefits
Why Flosum
Market Leadership: We are a category leader in Salesforce DevOps with deep enterprise traction and a product that Fortune 500 companies depend on
Massive Opportunity: The Salesforce ecosystem is a multi-billion dollar market, and we are positioned to capture outsized share
Impact: This is a company where one person can make a transformational difference. You will not be a cog — you will be a catalyst
Culture: We value missionaries over mercenaries, ownership over politics, and results over posturing
Competitive base salary commensurate with experience
Performance-based bonus tied to community growth and engagement milestones
Equity participation
Full benefits package (health, dental, vision, 401k)
Remote-first flexibility with travel budget for in-person executive engagements as needed
Location: Remote - European Region
Workplace: hybrid
Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.
We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.
For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.
We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.
🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.
Responsibilities:
Gather, validate and document business requirements
Analyze current systems and identify areas for improvement
Identify issues, risks and benefits of existing and proposed solutions and outline business impacts
Create functional specifications for solutions and internal technical documentation
Design APIs and interaction scenarios
Help to define business problems via in-depth investigation and gather technical and non-technical information
Outline detailed requirements for a solution and ensure the delivered solution meets those business requirements
Improve and validate existing methods for generating product and project documentation
Define tasks to developers and testers
Requirements:
3+ years of BA/SA experience
Mathematical, analytical, creative and problem-solving skills
Proficiency in verbal and nonverbal communication and interpersonal skills
Effective logical thinking skills
Prioritisation, high focus, and self-motivation
Explain ideas in simple and user-friendly language
Good understanding of SDLC, PDLC
Experience in using business analysis tools, knowledge of process modelling notations and visualizing the architecture, such as: BPMN, UML, C4, etс
Strong knowledge of integration patterns and formats
Experience in creating data models
Certifications (preferred)
Good level of spoken and written English and Russian
Why should you choose Coinspaid?
You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.
At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.
We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.
Flexible Benefits
Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.
Work & Flexibility
Fully remote work from almost anywhere
Optional offices and relocation support
Flexible, async-friendly environment
Growth & Learning
Budget for courses, certifications, and professional development
Language learning support
Cross-team learning and knowledge sharing
Wellbeing & Support
Medical insurance or reimbursement depending on location
Access to mental health support
Financial support for important life events
Extras
Merch shop with rewards system
Team offsites and company events
Sounds good? Well then, we can’t wait to see your resume!
To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/
Location: Mexico; Colombia; Argentina; Chile; Costa Rica; Ecuador
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
We are looking for an
Account Manager
to serve serve as the strategic partner and trusted advisor for a portfolio of clients. You will be responsible for ensuring their success using the company’s platform, driving adoption, and identifying growth opportunities. This role requires strong English fluency, a customer-first mindset, and the ability to collaborate cross-functionally.
Key Responsibilities
Manage a portfolio of clients, guiding them from onboarding through long-term success
Build strong relationships through proactive check-ins, QBRs, and solution-driven support
Monitor client health and engagement using CRM and analytics tools
Identify upsell opportunities and partner with sales for renewals and expansions
Act as the voice of the customer—sharing insights with product and support teams
Educate users on best practices to maximize platform value and ROI
Handle escalations and troubleshoot client issues with speed and professionalism
Requirements
Fluent English (C1/C2)
—strong written and verbal communication is essential.
3+ years of experience
in lead generation, outbound sales, or appointment setting.
1+ year of client-facing experience
, managing communications and strategy.
Proven ability to thrive in
fast-paced startup environments
with multiple priorities.
Experience leading small teams or managing cross-functional collaboration.
Familiarity with CRMs (preferably
HubSpot
) and data-driven reporting.
A creative problem-solver who enjoys experimenting with outreach strategies to achieve results.
Minimum 2 years of experience in Account Management or Customer Success
Fluent English communication skills
—both verbal and written (C1+ level)
Proven ability to manage client relationships across time zones and cultures
Tech-savvy with CRM tools (e.g. HubSpot, Salesforce) and project management platforms (e.g. Asana, ClickUp)
Excellent problem-solving, presentation, and stakeholder management skills
Self-motivated, detail-oriented, and highly responsive in remote settings
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Zurich
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking an Industry Process Expert to drive the execution and optimization of financial services solution delivery. Reporting to the Director, Industry Lead, Financial Services, this role is responsible for translating industry strategy and architectural vision into operational excellence, ensuring seamless delivery of banking and digital asset solutions for enterprise clients.
This role serves as the bridge between strategic vision and tactical execution, owning the processes, methodologies, and operational frameworks that enable successful client implementations. You will work closely with client delivery teams, product engineering, and commercial stakeholders to standardize best practices, improve delivery efficiency, and ensure consistent quality across all financial services engagements.
What You’ll Be Doing (Responsibilities):
- Own and optimize end-to-end delivery processes for financial services solutions, including custody, payments, tokenization, and digital asset integration
- Develop and maintain standardized solution delivery frameworks, reference architectures, and implementation playbooks for banking and financial services clients
- Lead process improvement initiatives to enhance delivery speed, quality, and client satisfaction across all financial services engagements
- Collaborate with the Director, Industry Lead, Financial Services to translate market insights and architectural strategy into actionable delivery plans and operational standards
- Support client engagements through delivery oversight, ensuring adherence to best practices, compliance requirements, and architectural standards
- Partner with Product & Engineering to ensure solution designs are implementable, scalable, and aligned with delivery capabilities
- Drive knowledge management and documentation efforts, capturing lessons learned and building institutional knowledge across the financial services practice
- Coordinate resource planning and allocation for client projects, working with leadership to optimize team utilization and delivery capacity
- Provide hands-on technical support during complex implementations, particularly around core banking platform integrations (e.g., Avaloq) and blockchain technology adoption
- Monitor delivery metrics and KPIs, providing regular reporting and insights to leadership on project health, risks, and opportunities
- Facilitate internal training and enablement programs to ensure delivery teams are equipped with current industry knowledge and technical capabilities
- Act as a liaison between client-facing teams and internal stakeholders, ensuring clear communication and alignment on delivery expectations
What We Look for In You (Required Qualifications):
- 7+ years of experience in banking, financial services, or fintech, with at least 3 years in delivery management, process ownership, or solutions architecture
- Proven track record of managing complex technical delivery programs in regulated financial services environments
- Strong understanding of banking operations and systems, including exposure to: custody and treasury operations, payment systems and clearing infrastructure, or core banking platforms (Avaloq knowledge highly preferred)
- Hands-on technical experience with solution architecture, system integrations, or enterprise software delivery
- Familiarity with modern technology stacks including cloud platforms (AWS preferred), API architectures, and DevOps practices
- Understanding of regulatory and compliance frameworks in banking, particularly Swiss and European regulations
- Excellent project management and process optimization skills, with experience in Agile, Lean, or similar methodologies
- Strong leadership and stakeholder management abilities, capable of working effectively with technical teams, clients, and executive leadership
- Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery
- Exceptional analytical and problem-solving skills with attention to detail and quality
- Languages: Swiss German, German, and English required; French and/or Italian a plus
Nice to Haves (Preferred Qualifications):
- Knowledge of Bitcoin and blockchain technologies, particularly in enterprise contexts
- Experience with digital asset custody, tokenization, or cryptocurrency infrastructure
- Familiarity with Avaloq core banking platform or similar enterprise banking systems
- Technical proficiency in programming or scripting (Python, JavaScript, or similar)
- Experience working with institutional clients such as banks, asset managers, or family offices
- Background in business process modeling, requirements analysis, or systems integration
- Relevant certifications such as PMP, Certified Solutions Architect, or similar credentials
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com http://blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria; London, England, United Kingdom
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.
Capital·com is expanding, rebuilding, and rethinking the way the traditional broking industry operates. Product teams are highly focused on delivering an exceptional and unified platform to empower traders to make better financial decisions.
As a Senior Product Marketing Manager, you'll work alongside product teams — shaping how products are framed, narrated and ultimately adopted.
Responsibilities:
Partner with product teams from early in the development process — contributing market insight, trader perspective, and positioning thinking before features are built, not after.
Own end-to-end GTM for product launches — from positioning and messaging through to channel coordination and post-launch performance analysis.
Build and maintain the messaging architecture for your product areas: what we say, to whom, in what order, and why.
Work with marketing and local market teams to embed product as a pillar of brand — ensuring what we build and what we say reinforce the same story across every region and channel.
Brief and review marketing copy, onboarding flows, in-app messaging, and enablement materials to keep the product story consistent across every touchpoint.
Run competitive and market intelligence — synthesizing signals from client research, trading behavior data, and the broader market into actionable recommendations.
Define success metrics for product adoption and report performance clearly.
Requirements:
3+ years in product marketing, with at least 2 in a fintech, brokerage, or financial services product environment.
Experience running GTM for multiple product launches, including scoping, briefing, cross-functional coordination, and measurement.
Comfort working from first principles: you can start from a product spec and arrive at a positioning document without a template.
Facility with data: you can pull your own analysis in Claude, Cursor or Amplitude, interpret it, and make a call.
A working understanding of AI tools and how to apply them in a marketing workflow — to move faster, think more clearly, and produce better briefs, not to replace judgment.
Experience working closely with creative teams — you understand what a strong brand identity requires, can brief against it precisely, and know when something is off.
Nice to have:
Experience with CFD, derivatives, or retail investment products — you understand the regulatory sensitivity and the client mindset.
Exposure to multi-jurisdiction marketing — what you can say in the UK, Cyprus, Australia, and the UAE are meaningfully different constraints.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights!
Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity.
Work alongside one of the most brilliant teams in the industry.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT ALCHEMY
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
About The Role
As a Product Designer you'll sit at the intersection of product design, product thinking, and front-end engineering—someone who can take early, ambiguous ideas and turn them into interactive, evaluable experiences fast, helping teams make better decisions sooner.
This role is front-end and systems-heavy, with a strong balance of hands-on building and product design partnership. You’ll help us scale and evolve Alchemy’s UI system—owning core components, patterns, and implementation quality—while also jumping into product work when needed to unblock teams and raise the craft bar.
This is a high-leverage role: you’ll reduce handoff friction, increase prototype velocity, and elevate UI quality through hands-on building, close collaboration, and a strong point of view on systems.
What You'll Do
- Build production-quality prototypes (and, when appropriate, ship production front-end code) to validate UX direction quickly—often on tight timelines.
- Own and evolve Alchemy’s design system in practice: build and maintain reusable components, patterns, and interaction primitives that scale across products.
- Translate design intent into high-quality React/TypeScript UI, with attention to spacing, hierarchy, motion, and interaction polish.
- Drive system scalability: identify gaps, propose improvements, and ship additions that make the product ecosystem more consistent and faster to build.
- Partner closely with product designers to improve the craft and feasibility of design work—bringing an engineer’s pragmatism and a designer’s taste.
- Collaborate tightly with product engineers to reduce rework and make the path from prototype → implementation smoother.
- Improve “how we build UI” muscle across teams: documentation, examples, and workflow improvements that raise the baseline.
- Build for an AI-native product future: create interaction patterns and UI foundations that support rapid experimentation and iteration in AI-driven experiences.
- Contribute to design-system adoption and quality: tokens/components/docs, accessibility standards, and tooling (e.g., Storybook) when needed.
- Help teams iterate in short cycles (e.g., ~5–10 day “idea → prototype → decision” loops), bringing clarity to what’s possible and what’s worth building.
What We're Looking For
- Strong front-end fundamentals and comfort building interactive UI (e.g., React + TypeScript; equivalent stacks welcome).
- Systems-minded builder: you’ve shipped and maintained component libraries / design systems (tokens, components, documentation, adoption).
- A designer’s eye: you care about hierarchy, spacing, typography, interaction details, and visual polish.
- Proven ability to prototype quickly without sacrificing craft—and to choose the right fidelity for the question at hand.
- Ability to operate in ambiguity and move fast with high ownership.
- Clear communicator across disciplines; you can translate between design intent and technical constraints.
- Bonus: accessibility fluency, Storybook (or similar), motion/animation experience, and experience scaling design systems across multiple product surfaces.
Benefits and Perks
🩺 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🧘♂️ Wellbeing & Mental Health Perks
📚 Learning & Development Stipend
🎉 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
More on the Role
Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
The base salary range for this position is estimated to be between $180,000 - $210,000 annually. Please note this range reflects base salary only, and does not include bonus, equity, or benefits. Your salary will be determined by various factors, including relevant experience, skill set, qualifications, and other business needs.
Location: London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.
This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals.
Responsibilities
Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).
Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms.
Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.
Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.
Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.
Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.
Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.
Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.
What skills do I need?
8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.
Experience with business process mapping, requirements analysis, and solution design.
Strong technical acumen and passion for AI/agent-building (coding not required).
Ability to simplify and communicate complex problems clearly across audiences.
Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.
Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.
Self-motivated, adaptable, and curious team player with a high level of self-efficacy
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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