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Location: Paris, France About Freedom Freedom Digital Bank France will form part of Freedom Holding Corp ., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services. About the role We are looking for a strategic and hands-on Chief Operating Officer to establish, lead and scale the operations of Freedom Digital Bank France. The COO will develop the bank’s operating model and ensure operational excellence across Operations, Customer Service, Risk, Technology, Product and Business. The role will focus on scalable processes, automation, service quality, operational resilience and a seamless digital customer experience. As a member of the founding executive team, the COO will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the operating model meets applicable French and EU requirements and the expectations of the relevant supervisory authorities. Key responsibilities: Develop and execute the operational strategy for Freedom Digital Bank France. Design and implement the bank’s target operating model. Build scalable, efficient and customer-focused banking processes. Oversee day-to-day banking operations and customer-service delivery. Coordinate cross-functional teams and establish effective decision-making and escalation processes. Improve operational efficiency, service quality and digital customer experience. Establish operational KPIs, service levels and performance-reporting frameworks. Support the launch and scaling of digital banking products and services. Develop operational controls, procedures and governance arrangements. Establish compliant processes for customer onboarding, complaints handling, payments, customer servicing and operational incident management. Oversee business continuity, crisis management and operational resilience arrangements. Manage outsourcing arrangements and operational relationships with critical third-party providers. Work closely with Risk, Compliance, Product and Technology. Lead operational transformation, automation and continuous process improvement. Support the preparation of operational documentation required for the regulatory authorisation process. Requirements 10+ years of operations experience within digital banking, banking, fintech or another regulated financial institution. Previous experience as a COO, Head of Operations or in an equivalent senior leadership position. Proven experience establishing, transforming or scaling regulated operations. Strong understanding of French and EU operational requirements applicable to banks and digital financial institutions. Knowledge of applicable ACPR and EBA expectations , including requirements covering governance, outsourcing, complaints handling, customer protection and business continuity. Understanding of DORA , ICT incident management, operational resilience and third-party risk requirements. Experience implementing digital onboarding, customer servicing and operational automation. Experience managing outsourced services and critical third-party providers in a regulated environment. Experience supporting a banking authorisation, market entry, bank launch or major transformation in France or another EU jurisdiction is strongly preferred. Strong stakeholder management and people leadership skills. Excellent strategic, analytical and execution capabilities. Full professional fluency in French and English is mandatory. Benefits Employment contract in accordance with French labor law; Relocation package for the employee and family members; 50% coverage of the annual health insurance cost for the employee and eligible family members; 25 days of annual leave, public holidays, and all statutory leave entitlements; On-site work in a modern, well-located office.

Location: Paris, France About Freedom Freedom Digital Bank France will form part of Freedom Holding Corp ., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services. About the role We are looking for an experienced Chief Financial Officer to establish and lead the finance function of Freedom Digital Bank France. The CFO will oversee financial strategy, planning, budgeting, forecasting, capital and liquidity planning, financial controls, management reporting and regulatory reporting. The role will work closely with the local executive team, the Board and the wider Freedom Holding Corp. organisation. As a member of the founding executive team, the CFO will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the finance function meets applicable French and EU requirements and the expectations of the relevant supervisory authorities. Key responsibilities Establish and lead the finance function of Freedom Digital Bank France. Develop the bank’s financial strategy, operating model and finance governance framework. Oversee budgeting, forecasting, management reporting and long-term financial planning. Lead capital and liquidity planning in coordination with Risk and senior management. Ensure accurate and timely financial, prudential and regulatory reporting. Establish effective financial controls, accounting policies and governance processes. Monitor financial performance, profitability, capital requirements and cost efficiency. Support the preparation of financial information and projections required for the regulatory authorisation process. Work closely with Risk, Compliance, Operations, Technology, Product and Business teams. Assess the financial implications of strategic decisions, investments and new digital banking products. Liaise with auditors, regulators, tax advisers and other external advisers. Ensure compliance with applicable French and EU accounting, prudential, tax and financial reporting requirements. Support the development of scalable and automated finance processes for a growing digital bank. Requirements 10+ years of senior finance experience within digital banking, banking, fintech or another regulated financial institution. Previous experience as a CFO, Finance Director, Deputy CFO or in an equivalent senior finance leadership position. Strong knowledge of French and EU banking regulation, accounting standards and prudential reporting requirements. Experience with regulatory capital, liquidity management, financial planning and control frameworks. Knowledge of applicable ACPR, Banque de France, EBA and ECB frameworks , depending on the bank’s final licensing and supervisory structure. Understanding of relevant CRR/CRD, ICAAP, ILAAP, recovery planning and regulatory reporting requirements. Experience engaging with regulators, auditors and external advisers. Experience supporting a banking authorisation, market entry, launch or major transformation in France or another EU jurisdiction is strongly preferred. Experience building scalable finance processes for digital products or technology-enabled financial services is an advantage. Excellent analytical, strategic and leadership skills. Full professional fluency in French and English is mandatory . Benefits Employment contract in accordance with French labor law; Relocation package for the employee and family members; 50% coverage of the annual health insurance cost for the employee and eligible family members; 25 days of annual leave, public holidays, and all statutory leave entitlements. On-site work in a modern, well-located office.

Location: United Kingdom; Spain; Netherlands; Switzerland; France; Italy Step into a role where science meets strategy and your expertise shapes the future of drug development. As a Director, Pharmacometrician, you’ll lead high-impact modeling and simulation efforts within a dynamic Clinical Pharmacology, Modeling and Simulation (CPMS) environment. You’ll guide teams, mentor pharmacometricians, and provide strategic insight to clients at key development milestones. This role also offers the opportunity to represent clients in interactions with regulatory agencies. If you thrive on collaboration and solving complex scientific challenges, this is your chance to make a meaningful impact. About the role This role combines scientific leadership and strategic impact, leading population PK analyses while developing innovative approaches to improve efficiency and accuracy. You will design, analyze, and interpret clinical pharmacology studies, provide strategic guidance to clients, and contribute to regulatory documents and agency interactions. In addition, you’ll foster client relationships, support business development, and stay at the forefront of PK/PD advancements to drive continuous improvement. Your main responsibilities will include but not limited to: Lead and conduct population PK analyses using advanced modeling tools and methodologies Develop and implement innovative approaches to enhance the efficiency and accuracy of PK analysis Design, analyze, and interpret clinical pharmacology studies (renal, hepatic, TQT, ADME, DDI, BE/BA, SAD, MAD, etc.) and provide guidance to optimize pharmacokinetic sampling and dosing strategies Provide strategic guidance to clients, owning deliverables and developing clinical pharmacology plans Author and review PK reports and clinical pharmacology sections of regulatory documents Represent clients in regulatory interactions and contribute to business development and relationship management Requirements About You If you are a driven clinical pharmacology professional with 6–10 years of experience in drug development and pharmacometrics and you bring sharp analytical thinking and expertise in tools like NONMEM, Pirana, and R to deliver high-impact insights while being client-focused and a natural leader who thrives in fast-paced environments, combining strategic thinking, strong communication, and business acumen to build relationships and drive results, this role is for you. To be successful we are looking for the following traits and behaviors: Life science, healthcare and/or business degree Minimum 10 years of relevant work experience, including experience in drug development, clinical pharmacology, and pharmacometrics Regulatory experience including regulatory report writing essential. Experience with regulatory submissions including INDs, CTAs, regulatory meetings and NDA/BLA/MAA submissions Proficiency in NONMEM, Pirana, and R software preferred Excellent organizational, negotiating and financial skills Benefits About Allucent Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments. If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow. Together we SHINE. Find more information about our values. Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Apply now! If you are interested in this role please apply through the button or for more information reach out to Demetria Eggleston at Demetria.eggleston@allucent.com Salary: United Kingdom: £82,000K-111,000K Disclaimers: *Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within a reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-Remote #LI-Hybrid #LI-DE

Location: Baku, Azerbaijan Alumil, one of the most evolved and technologically advanced groups in the research, development and producing of architectural aluminium systems in Europe, is looking for a Sales Executive based in Azerbaijan . Who are we looking for? The role is responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders (architects, façade consultants, contractors, developers, fabricators, distributors) and expanding the company’s presence across Azerbaijan. Responsibilities Identify new customers, projects and business opportunities. Build and manage strong relationships with architects, façade consultants, developers, contractors and other key stakeholders. Identify projects at an early stage and influence product/system specification. Manage the sales pipeline and follow opportunities from project identification through tender and award. Promote the company’s architectural aluminium solutions and provide appropriate support. Develop and manage key accounts and strategic partnerships. Prepare and negotiate commercial proposals in collaboration with internal teams. Monitor market trends, competitor activity and emerging construction trends. Collaborate with the technical and logistics team in order to convert opportunities into successful projects. Candidate Profile Bachelor's degree in Business, Engineering or related field. 4+ years of experience in business development, sales or commercial roles within the façade, aluminium, glazing, cladding, building materials or construction industry. Proven experience in market penetration and managing strategic customer relationships. Understanding of construction projects, specifications, tenders and procurement processes. Tech savviness -proven experience in CRM use. Ability to engage confidently with both technical and commercial stakeholders. Strong negotiation, presentation and influencing skills. Commercially oriented, with a strong understanding of sales pipelines, margins and business targets. Excellent communication and relationship-building skills. Strong project prioritization and organisational skills. Willingness to travel as required. What is in for the candidate? Provision of private life & health insurance Bonus scheme Work equipment (mobile phone, laptop, car) Continuous learning and support Excellent working environment About us At ALUMIL we are building excellence every day. Alumil has more than 30 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work). ALUMIL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.

Location: North Macedonia; Romania; Croatia; Slovakia; Bulgaria; Kosovo About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for experienced UI/UX Designers with 4+ years of professional experience to join fast-growing international companies. This is an ideal opportunity for a product-minded designer who combines strong visual design skills with a deep understanding of user experience. You’ll work closely with product managers, developers, and other stakeholders to turn complex requirements into intuitive, polished digital experiences. Key Responsibilities Design intuitive, visually compelling interfaces for web and/or mobile products. Own the design process from user flows, wireframes, and prototypes through to high-fidelity UI. Translate business and user requirements into thoughtful UX solutions. Conduct or contribute to user research, usability testing, and design validation. Build, maintain, and evolve scalable design systems and component libraries. Collaborate closely with product managers, developers, and other stakeholders. Present design concepts and clearly communicate the reasoning behind design decisions. Incorporate feedback and iterate rapidly while maintaining a high standard of design quality. Ensure designs are responsive, accessible, and consistent across products and platforms. Stay current with UI/UX best practices, emerging design trends, and digital product standards. Requirements 4+ years of professional UI/UX, Product Design, or Digital Product Design experience. A strong portfolio demonstrating end-to-end UI/UX projects and polished final designs. Advanced proficiency with Figma and modern prototyping/design tools. Strong understanding of UX principles, information architecture, user flows, interaction design, and responsive design. Experience creating and working with design systems. Ability to balance user needs, business objectives, and technical constraints. Strong visual design skills, including typography, layout, color, hierarchy, and consistency. Excellent English communication and presentation skills. Comfortable collaborating remotely with international, cross-functional teams. Ability to take ownership of projects and work effectively with limited supervision. Nice to Have Experience designing SaaS, B2B, FinTech, MarTech, EdTech, or other technology products. Experience working in startup or fast-paced product environments. Familiarity with accessibility standards and developer handoff workflows. Experience conducting user research, usability testing, or data-informed design iterations. Benefits 🌎 Fully remote role – work from anywhere with a stable internet connection 🚀 Work with high-growth startups and global tech companies 📈 Career growth opportunities with international teams and innovative products 🎨 Work on impactful digital products used by customers around the world 🤝 Collaborative remote culture with structured onboarding and support

Location: South Africa; Colombia; Philippines; Brazil; Argentina; Mexico About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Job Summary This team is revolutionizing health coverage for the self-employed economy. By providing solopreneurs and small teams access to nationwide PPO networks and AI-powered concierge support, this company transforms healthcare from a personal burden into a strategic business decision. As a Sales Development Representative, you will be the engine of the growth engine. Your mission is to engage self-employed prospects across the U.S., overcome traditional insurance objections, and build a high-velocity pipeline for a team of licensed agents. This is a high-impact, offshore role designed for a cold-calling expert who thrives in a fast-paced environment and is motivated by a performance-driven culture. Key Responsibilities Execute a high volume of outbound activity, maintaining a minimum of 100 dials per day Prospect and qualify self-employed individuals and solopreneurs through cold calling, email campaigns, and LinkedIn outreach Manage calendars and schedule qualified appointments for US-licensed agents Consistently meet or exceed weekly targets for "qualified meetings held." Navigate complex objections regarding health insurance and medical coverage Participate in daily team dial blocks and live coaching sessions to sharpen sales tactics Maintain meticulous records in the CRM to ensure seamless hand-offs to the closing team Contribute to a collective Q4 team goal of 250 closed sales through high-quality pipeline generation Requirements Proven experience in Cold Calling and high-volume outbound prospecting Strong proficiency in Cold Emailing and LinkedIn Outreach strategies Mastery of Objection Handling and the ability to pivot conversations toward value Experience with Calendar Management and scheduling logistics Previous experience working with a CRM (HubSpot or similar) Availability to work within US calling windows (EST focus) with flexible hours Previous experience in the Healthcare or Insurance sectors Proficiency in LinkedIn Sales Navigator Nice-to-Haves Experience using a Power Dialer and Google Workspace Track record of success in a high-growth startup environment Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Australia; New Zealand About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a well-established provider of outsourced Sales Development Representative (SDR) services, helping businesses build pipeline and generate qualified sales opportunities. The company has proven sales processes, methodologies, and systems designed to help SDRs perform consistently. You'll be joining a mature sales environment with clear expectations, established workflows, and a strong focus on measurable results. Job Summary We’re looking for a motivated Sales Development Representative (SDR) to join an established outbound sales team and generate qualified opportunities for clients in the Australian market. This is a fully remote sales role focused on B2B outbound prospecting, cold calling, lead qualification, and appointment setting. You'll work within an established sales methodology and use Salesforce to manage prospect activity and pipeline. The role is ideal for someone who is confident on the phone, comfortable working toward activity and opportunity targets, and enjoys turning cold prospects into meaningful sales conversations. Key Responsibilities Conduct approximately 50 outbound calls per day to prospective customers. Generate approximately 10 qualified outbound opportunities per month. Prospect and engage potential customers through proactive outbound outreach. Qualify prospects based on predefined criteria and identify genuine sales opportunities. Book meetings and hand qualified opportunities over to the appropriate sales team. Maintain accurate prospect, activity, and opportunity records in Salesforce CRM. Follow established outbound sales processes, scripts, and methodologies while adapting conversations to individual prospects. Consistently work toward individual activity, pipeline, and opportunity KPIs. Follow up with prospects effectively to nurture interest and progress conversations. Collaborate with sales leadership and incorporate coaching and feedback to continuously improve performance. Requirements Previous experience in B2B outbound sales, lead generation, telesales, appointment setting, or an SDR/BDR role. Proven confidence making cold calls and engaging decision-makers. Strong spoken and written English communication skills. Comfortable working toward measurable outbound sales KPIs. Experience using Salesforce or a similar CRM platform. Strong organizational skills and attention to detail when managing prospect activity. Resilient, self-motivated, and comfortable handling objections and rejection. Ability to work independently in a fully remote environment. Availability to work Australian business hours. Reliable computer, internet connection, and professional remote-working setup. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: New Zealand; Australia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a well-established provider of outsourced Sales Development Representative (SDR) services, helping businesses build pipeline and generate qualified sales opportunities through structured outbound prospecting. The company has developed proven sales processes, methodologies, and systems that give SDRs a clear framework for success. Job Summary We’re looking for a motivated and results-driven Sales Development Representative to join an established sales team. You’ll be responsible for prospecting potential customers, conducting high-quality outbound calls, qualifying prospects, and generating sales opportunities. This remote sales role is ideal for someone who is confident on the phone, comfortable with high-volume prospecting, and motivated by clear performance targets. You’ll work during Australian business hours and use Salesforce to manage prospecting activity, leads, and opportunities. Key Responsibilities Conduct approximately 80 outbound calls per day to prospective customers. Generate a target of approximately 10 qualified outbound opportunities per month. Research and identify relevant prospects within assigned target markets and accounts. Engage decision-makers through confident, consultative outbound conversations. Qualify prospects based on defined criteria and uncover potential business needs. Schedule qualified meetings and create opportunities for the wider sales team. Accurately record calls, prospect information, activities, and outcomes in Salesforce. Follow established outbound sales processes, scripts, and methodologies while adapting conversations to individual prospects. Consistently manage and prioritize your pipeline and follow-up activities. Meet or exceed individual activity and opportunity-generation KPIs. Collaborate with sales leadership and incorporate coaching and feedback to continuously improve performance. Requirements Previous experience in outbound sales, appointment setting, lead generation, telemarketing, or an SDR/BDR role. Strong phone-based prospecting skills and confidence conducting a high volume of outbound calls. Comfortable working toward activity and opportunity-based KPIs. Excellent spoken and written English communication skills. Ability to build rapport quickly and communicate professionally with business decision-makers. Experience using a CRM; Salesforce experience is strongly preferred. Strong organizational and follow-up skills with excellent attention to detail. Resilient, coachable, and comfortable handling objections and rejection. Ability to work independently in a fully remote environment. Availability to work consistently during Australian business hours (AEST/AEDT). Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Mexico; Colombia; Argentina; Brazil; Venezuela, Bolivarian Republic of; Paraguay About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for an experienced UI/UX Designer with 3+ years of professional experience designing intuitive, engaging, and visually polished digital products. You’ll work closely with product managers, developers, and other stakeholders to turn business requirements and user needs into thoughtful digital experiences. This is an ideal opportunity for a designer who combines strong visual design skills with a user-centered approach and enjoys taking ownership from initial concepts through final implementation. Key Responsibilities Design intuitive, user-friendly interfaces for web and/or mobile products. Create user flows, wireframes, prototypes, mockups, and high-fidelity UI designs. Translate product requirements and user needs into clear, effective design solutions. Collaborate closely with product managers, developers, and other stakeholders throughout the product lifecycle. Build, maintain, and contribute to scalable design systems and reusable components. Conduct or contribute to user research, usability testing, and design validation. Use feedback, research, and product insights to continuously improve the user experience. Ensure consistency across layouts, typography, colors, components, and interaction patterns. Prepare designs and specifications for smooth developer handoff. Review implemented designs and collaborate with developers to maintain a high standard of quality. Requirements 3+ years of professional UI/UX, Product Design, or Digital Product Design experience. A strong portfolio demonstrating UI/UX projects and your design process. Advanced proficiency with Figma and modern design/prototyping tools. Strong understanding of UX principles, interaction design, information architecture, responsive design, and usability. Experience creating wireframes, prototypes, user journeys, and high-fidelity interfaces. Experience working with design systems and component libraries. Ability to clearly communicate and explain design decisions to both technical and non-technical stakeholders. Strong attention to detail and visual design skills. Comfortable working independently in a remote, collaborative environment. Excellent written and verbal English communication skills. Nice to Have Experience designing SaaS or technology products. Experience working with startups or fast-paced product teams. Knowledge of accessibility and WCAG principles. Familiarity with basic HTML/CSS and front-end development concepts. Experience conducting user interviews, usability tests, or other UX research. Benefits 🌎 Fully remote role – work from anywhere with a stable internet connection 🚀 Work with high-growth startups and global tech companies 📈 Career growth opportunities with international teams and innovative products 🎨 Work on impactful digital products used by customers around the world 🤝 Collaborative remote culture with structured onboarding and support

Location: Croatia; Romania; Slovenia; North Macedonia; Albania; Montenegro About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We’re looking for an experienced Account Executive / High-Ticket Sales Closer with a proven ability to turn qualified opportunities into closed-won deals. This is a remote sales role for a confident, commercially minded salesperson who is comfortable owning the closing process, conducting discovery and product presentations, handling objections, negotiating, and confidently asking for the sale. You should have 3+ years of professional sales experience, including hands-on experience closing high-ticket deals. Previous experience selling within technology, SaaS, or a related B2B industry is highly preferred. Key Responsibilities Own qualified sales opportunities from discovery through negotiation and close. Conduct high-quality discovery calls to uncover prospects’ needs, challenges, budgets, and buying motivations. Deliver persuasive sales presentations, demos, and closing calls. Build value and effectively communicate ROI to prospective customers. Confidently handle objections around pricing, timing, competitors, and decision-making. Manage follow-ups and maintain momentum throughout the sales cycle. Negotiate commercial terms and consistently work toward closing revenue. Maintain accurate pipeline, opportunity, and customer information within the CRM. Collaborate with SDRs, marketing, customer success, and other internal stakeholders. Consistently achieve or exceed individual sales and revenue targets. Identify opportunities to improve conversion rates and overall sales performance. Requirements 3+ years of professional sales experience, ideally in an Account Executive, Sales Executive, Business Development, or Closing role. Proven high-ticket sales and closing experience is essential. Demonstrable track record of achieving or exceeding sales targets. Strong discovery, objection-handling, negotiation, and closing skills. Excellent spoken and written English with strong client-facing communication skills. Comfortable selling through video calls, phone calls, email, and other remote channels. Experience managing a sales pipeline and using CRM platforms. Strong commercial awareness and ability to communicate value rather than relying on price. Self-motivated, accountable, and comfortable working toward ambitious revenue targets. Experience within Tech, SaaS, software, or other B2B technology industries is preferred. Benefits 💰 Competitive salary 🌎 Fully remote role with flexible work environment 🚀 Work with high-growth global companies and innovative products 📈 Clear progression path into senior sales or leadership roles 🎯 Performance-based incentives and bonuses 🤝 Collaborative, high-performance sales culture

Location: Lagos, Nigeria Who We Are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience. The Role Are you inherently curious about our customers? Do you constantly ask “why” behind the data? The Market Intelligence & Insights team is expanding, and we are looking for a highly analytical and customer-obsessed team member to join us as a Market Intelligence & Insights Analyst. In this role, you will work directly with the MI&I Manager to uncover the trends, behaviors, and competitive forces shaping the Nigerian fintech landscape. No prior formal market research experience is required. We will teach you the methodologies, tools, and science of research. What you need to bring is a deep understanding of the business, a passion for solving problems, and an eagerness to learn both quantitative (numbers-driven) and qualitative (people-driven) research. What You Will Do • Assist in the design, scripting, and deployment of customer surveys to measure satisfaction, product usage, and market trends • Help organize and eventually conduct customer interviews, focus groups, and usability tests to understand the “why” behind customer behaviors • Learn to analyze raw data, including survey results and internal metrics, to identify patterns and translate them into actionable insights • Monitor the Nigerian lending and fintech landscape to track competitor products, campaigns, and market positioning • Co-create visually engaging and easy-to-understand reports and presentations for cross-functional teams including Product, Marketing, and Management • Support end-to-end research projects that influence business decisions and strategy Requirements What You Bring Experience & Background • Experience in Customer Experience, Data Analytics, Product, Operations, or related areas is an advantage • Strong understanding of the company’s products, customer base, and operations • No prior formal market research experience is required Skills & Competencies • Insatiable curiosity and a strong desire to understand customer behaviour and market trends • Analytical empathy with the ability to connect data to real customer experiences • Strong written and verbal communication skills with the ability to simplify complex ideas • Strong business acumen and problem-solving ability • High attention to detail and strong organizational skills • Comfortable with basic data manipulation tools such as Excel or Google Sheets • Eagerness to learn quantitative and qualitative research methodologies This Role Is Ideal for You If: • You enjoy asking questions and uncovering insights behind customer behaviour • You are analytical but also customer-focused • You enjoy learning and developing new strategic skills • You are excited about influencing business decisions through research and insights You May Not Enjoy This Role If: • You prefer routine work without exploration or analysis • You struggle with interpreting data or identifying patterns • You are uncomfortable communicating insights or presenting findings • You are not interested in understanding customer behaviour or market dynamics Benefits What’s In It For You: • Opportunity to transition into a strategic, insight-driven role within the business • Hands-on mentorship and exposure to market research methodologies • Opportunity to build highly valuable skills in consumer psychology, data analysis, and market strategy • Exposure to cross-functional teams and business decision-making processes • The chance to directly influence future products, campaigns, and customer experience initiatives • Competitive compensation and growth opportunities within a fast-paced fintech environment

Location: Cyprus Job Description: This is a high-impact position at the center of a complex multijurisdictional structure spanning +8 entities across the EU, UAE, South Africa, and Southeast Asia. This role is ideal for an experienced paralegal or legal operations professional with financial regulatory experience (especially around payment service providers (PSPs), fintech licensing, cross-border compliance, and commercial contracting) who thrives in fast-paced, international environments. What you’ll be doing: Contracting - Conduct first-pass reviews of cross-border commercial agreements, including vendor, banking, and PSP contracts - Coordinate contract execution, track key terms, and maintain contract records across group entities - Support negotiations by flagging legal and commercial risks for escalation to legal counsel - Ensure consistency and alignment of contractual standards across jurisdictions - Track and manage key contract terms across the group Regulatory and Compliance Support - Support AML, KYC, sanctions, and financial crime compliance processes in coordination with Legal and Compliance - Assist with regulatory filings, licensing applications, and ongoing submissions - Manage onboarding and due diligence for PSPs, banks, and key counterparties - Conduct applicable legal research - Advise on FX regulatory frameworks Risk mitigation and Operational Execution - Support implementation of group-wide legal and compliance policies - Liaise with external counsel, regulators, and service providers as needed - Translate legal and regulatory requirements into clear, practical guidance for internal teams - Track regulatory obligations and help ensure timely execution across jurisdictions Requirements Strong exposure to financial services, fintech, FX, or crypto-related environments Solid experience with commercial contracting and contract lifecycle management Hands-on experience supporting AML, KYC, sanctions, or financial compliance processes Experience working with banks, PSPs, or regulated counterparties Ability to operate independently and manage multiple priorities across time zones Exceptionally clear, responsive communicator in a remote environment 5 - 7 years of experience Exposure to multi-entity or cross-border corporate structures Law degree preferred

Location: Home based - EMEA; Office Based - London, UK We are hiring a Global Payroll Manager , ideally a candidate who thrives on building scalable systems, automating manual processes, and creating operational excellence in a high growth technology environment. We are looking for a leader who combines deep payroll expertise with a systems oriented mindset. You should be passionate about process improvement, automation, and leveraging technology to increase accuracy, efficiency, transparency, and employee satisfaction. Experience supporting a remote, international workforce is highly valued, as is a genuine interest in the software and technology industry. This is a management position which requires confidence in setting direction, driving excellence, managing priorities, developing team members, and communicating effectively with stakeholders across the business. As we continue to grow globally, you will play a key role in scaling our payroll infrastructure and raising the standard for operational excellence. This role will report to the Global Financial Controller. Location: This role is home-based in EMEA time zones, with the option to be based in our London office. The role entails Collaborate with HR, Accounting, Accounts Payable, Treasury, Financial Planning & Analysis, and external payroll providers to support payroll operations and compliance Manage end-to-end payroll operations across different countries, ensuring accurate and timely payroll processing Review, validate, and approve payrolls prior to final processing Establish and maintain strong payroll controls to ensure data accuracy, compliance, and operational efficiency Perform payroll and salary cost analyses, investigating and explaining variances Ensure compliance with all applicable payroll tax, statutory, reporting, and employment-related requirements across jurisdictions Serve as the primary point of contact for payroll-related audits, coordinating responses to internal and external audit requests Monitor legislative and regulatory changes that may impact payroll processes, controls, or compliance obligations Drive continuous improvement initiatives to enhance payroll accuracy, scalability, and the employee experience Continue to develop, document, and maintain payroll policies, procedures, and internal controls Maintain strong relationships with payroll vendors and service providers, ensuring service levels and deliverables are met Incorporate industry best practices, emerging technology, including AI, to improve reporting quality, efficiency, and accuracy Lead, mentor and coach a team of global payroll professionals Ensure compliance with internal policies and regulatory requirements while identifying and managing compliance risks. What we are looking for in you An exceptional academic track record from both high school and university An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path Significant payroll experience supporting multi-country and/or global payroll operations Strong knowledge of payroll compliance, taxation, and internal controls Experience managing payroll audits and regulatory requirements Proficiency with payroll systems, HRIS platforms, and spreadsheet-based analysis Strong analytical, problem-solving, and reconciliation skills Leadership and commitment to skills development and mentorship The work ethic and confidence to shine alongside motivated colleagues A track record of going above-and-beyond expectations Professional written and spoken English with excellent presentation skills Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year for company events up to two weeks long In addition we expect that you will match our values, by being: Precise, taking care to deliver correctness and clarity Reliable, delivering high quality work that builds trust and confidence Accessible, collaborating to build products and systems that are usable Adroit, blending enthusiasm, knowledge, adaptability, style and character Nice-to-have skills Experience implementing or optimizing payroll platforms and HRIS systems Payroll management experience in publicly traded or pre-IPO companies A passion for technology and a desire to work with motivated colleagues Experience supporting rapid expansion, including new country payroll launches A passion for technology and a desire to work with motivated colleagues MBA or other relevant business degree What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Bi-annual compensation review Company recognition rewards 40 days annual leave per annum, including public holidays and our All Company holiday periods Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing. Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Vendor Operations & Governance Specialist. About the job We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks. Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership. Responsibilities In this role, you’ll: Day-to-Day Vendor Operations & Performance Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues. Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT). Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR). Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points. Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams. Vendor Relationship & Operational Governance Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines. Operationalize Twilio’s  core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence. Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds. Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs. Talent Pool & Pipeline Optimization Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation. Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads. Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years in Vendor Site/Contact Center Operations: Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint). Operational Governance Focus: Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards). WFM & Cross-Functional Alignment: Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team. Domain & System Experience: Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau. Cross-Functional Process and Workflow Design: Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership. Location This role will be remotely located in the United States. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 5th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As a Platform Engineer (AI & Automation) at OnePay, you are the technical force responsible for transforming AI strategy into production reality. You will embed within cross-functional teams to design, build, and deploy the agentic systems and intelligent tooling that automate complex workflows and 10X their impact. WHAT YOU’LL DO - Operate as an AI-native engineer, utilizing tools like Cursor and Claude Code to rapidly prototype, deploy, and ship production-grade AI agents and automation workflows that solve high-stakes business problems in cross-functional organizations. - Lead structured discovery sessions with business stakeholders and Subject Matter Experts to surface requirements, assess feasibility, and translate manual processes into clear, performant technical specifications and agentic architectures. - Build, maintain, and secure robust integrations between the core SaaS stack and custom AI services, instrumenting monitoring, guardrails, and evaluation frameworks to ensure all AI-driven workflows are accurate, compliant (including PII handling and audit logging), and resilient at scale. - Act as a technical force multiplier by empowering and educating internal partners to adopt AI-first mindsets, and create reusable playbooks, architecture decision records, and handoff documentation to enable teams to maintain and extend what you build. YOU BRING - 5+ years of professional engineering experience shipping production code to write clean, maintainable, and well-tested code. - Hands-on expertise with modern AI tooling, including LLM APIs, agent frameworks (LangGraph, Claude SDK), developer tools (Cursor/Claude Code), MCP server development, and familiarity with LLM evaluation techniques (prompt regression testing, human-in-the-loop review, and automated eval pipelines). - Systems integration experience, including a working knowledge of REST APIs, data pipelines (SQL), and cloud infrastructure (GCP/AWS). - A "Product Mindset"—proactively finding friction points, designing solutions, and presenting trade-offs to all audiences—along with the drive and proactivity to "walk across org lines" to get things done. TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly. WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: Los Angeles, California Workplace: OnSite Who We Are X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility. Today, XDS is quiet no more. XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about. X-LAB is the new inflection point for the category. We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers. Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders. That is what makes this moment exciting. Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time. Are you ready to ride ahead of the pack? Learn more at https://xds.co/https://xlabbikes.com See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY _____________________________________________________ About the role X-LAB is seeking a customer-focused and technically minded Customer Service Agent to join our growing Support team. You’ll be a primary point of contact for riders and dealers, helping resolve questions about X-LAB bicycles, parts and accessories, warranties, orders,, and services. This role combines customer service with technical troubleshooting across email, phone, and live chat. You will work closely with our Warranty, Warehouse, Product, Engineering, and Support teams to resolve customer issues and communicate recurring product feedback. This position follows a Saturday-through-Wednesday hybrid schedule, with Thursdays and Fridays off. What You’ll Do - Provide professional customer and dealer support through Zendesk, phone, and website live chat. - Assist with product questions, bicycle setup, technical troubleshooting, warranty inquiries, orders, returns, replacement parts, and product registration. - Conduct inbound and outbound technical support calls with customers and dealers. - Diagnose mechanical, electronic, and product-related issues using approved troubleshooting procedures. - Collect relevant information, photos, videos, serial numbers, and troubleshooting results needed to evaluate support and warranty cases. - Escalate technical, warranty, safety, and product-quality concerns to the appropriate internal teams while maintaining ownership of customer communication. - Accurately document customer interactions, troubleshooting steps, decisions, and resolutions in Zendesk. - Identify recurring product issues and report customer feedback to Product, Engineering, Warranty, and After-Sales teams. - Contribute to Support Center articles, FAQs, troubleshooting guides, templates, and internal knowledge resources. - Meet established service-level expectations, including first-response and resolution targets. - Provide dependable weekend coverage during the assigned Saturday through Wednesday and occasional holiday schedule. You’re a Great Fit With: - 2+ years of experience in customer service, technical support, or a related customer-facing role. - Excellent written and verbal communication skills with strong troubleshooting and problem-solving abilities. - Experience using Zendesk or other customer support platforms. - Being able to work in a Saturday - Wednesday schedule (hybrid) - Strong experience handling customer conversations over email, live chat, and phone. You’re a Spectacular Fit With: - Previous experience working in the bicycle industry, bike retail, or technical bicycle support. - Passion for cycling with strong knowledge of bicycle components, assembly, maintenance, and troubleshooting. - Experience supporting e-bikes, electronic shifting systems, or bicycle warranty programs. Success Metrics - Achieving a 2-hour first-response rate of 90% or higher during business hours. - Achieving a 48-hour resolution rate of 90% or higher for standard customer inquiries and support cases. - Maintaining strong Customer Satisfaction scores through professional, accurate, and empathetic support. - Accurately documenting customer interactions, troubleshooting findings, and resolutions in Zendesk. - Escalating urgent technical, safety, warranty, and product-quality issues promptly. - Identifying recurring product trends and providing actionable feedback to internal teams. - Contributing to continuous improvements in support documentation, troubleshooting processes, and the X-LAB Support Center. _____________________________________________________   Our Compensation and Benefits - Competitive hourly pay - Generous time off policy - Hybrid-remote work with recurring visits to our office space in beautiful Santa Monica, California Equal Opportunity XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Location: Remote (United States | Canada) Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Principal Solutions Engineer, Acceleration, you’ll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you’ll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions. Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password’s mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory. - A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction. - Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback. - Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners. - Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms. - Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority. Bonus points for: - Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred. - A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued. What you can expect: - Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability. - Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations. - Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization. - Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities. - Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes. - Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content. - Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization. USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: United States, Los Angeles, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Title: Business Affairs Director Role Summary Sony Interactive Entertainment (SIE) is seeking an experienced Business Affairs Director to serve as a senior commercial leader and lead some of our most significant, complex and strategically important negotiations for PlayStation Productions, our in-house production team focused on bringing PlayStation’s iconic game franchises to new audiences through film, television and other entertainment formats. This is a senior individual contributor role requiring deep entertainment industry expertise, exceptional commercial judgment and the credibility to independently represent SIE in negotiations with senior executives across studios, streaming platforms, production companies, agencies, producers and other rights holders. The Business Affairs Director will own commercial strategy and negotiation for material transactions from initial deal structuring through agreement on key business terms. The role will also advise senior leadership on deal strategy, commercial models, market precedent, risk and the longer-term implications of proposed arrangements. Working in close partnership with Creative, Finance, Legal and our first-party game studios, the Business Affairs Director will determine and advocate for commercial positions that enable compelling creative partnerships while protecting and maximizing the long-term value and flexibility of SIE’s intellectual property. This role does not have direct people management responsibility but is expected to operate as a senior leader through expertise, influence, judgment and functional leadership. This role is based in Culver City, CA. Key Responsibilities Lead SIE’s most complex, material and strategically significant commercial negotiations across film, television and other entertainment projects, including development, production, licensing, co-production, and other strategic content arrangements. Set and drive commercial strategy for assigned transactions, establishing negotiating positions, identifying value drivers and acceptable trade-offs, and determining the appropriate path to successful outcomes. Independently negotiate with senior external counterparties, including studios, streaming platforms, production companies, producers, agencies, talent representatives and other rights holders, representing SIE’s interests with credibility and authority. Structure and negotiate key business terms across a range of entertainment agreements, including writer, producer, director, talent, attachment, option/purchase, licensing, co-production and related deals. Serve as a senior advisor to leadership on business affairs matters, providing clear recommendations on deal structures, commercial models, negotiation strategy, market precedent, business risk and long-term implications. Evaluate when established market or SIE precedent should be followed, challenged or evolved, balancing the requirements of individual projects with the potential implications for future transactions. Partner with Finance to understand project economics, valuations, value drivers and financial guardrails, translating those inputs into commercial strategy, deal structures and negotiating positions. Partner closely with Legal to ensure negotiated commercial positions are appropriately reflected in agreements, providing clear business direction and resolving commercial issues that arise through long-form negotiations. Work closely with our first-party game studios and IP creators to understand franchise priorities, rights considerations and long-term strategic objectives, ensuring deal structures appropriately protect and enhance the value of our IP. Identify and develop creative solutions to complex or novel commercial issues, balancing creative ambition, partner objectives, economics, risk and SIE’s long-term interests. Assess the broader implications of significant deal terms and structures across the PlayStation Productions portfolio, identifying potential precedent, opportunities and risks beyond an individual transaction. Build and maintain senior relationships across the entertainment ecosystem, including studios, platforms, agencies, producers, representatives and other strategic partners. Maintain a sophisticated understanding of entertainment industry economics, market practices, competitive dynamics, emerging business models and evolving deal structures, using those insights to inform SIE’s commercial positions. Provide subject matter leadership and expertise across PlayStation Productions and the broader organization, serving as a trusted resource on entertainment deal-making and business affairs matters. Drive cross-functional alignment on deals, synthesizing perspectives from  relevant internal stakeholders and escalating material commercial decisions where appropriate. Qualifications & Experience 10 to 15 years of progressive experience in entertainment business affairs, deal-making or a closely related commercial role, ideally within a major studio, streaming platform, television network, production company, agency or other sophisticated entertainment organization. Bachelor’s degree or equivalent professional experience required. JD, MBA or other relevant advanced degrees are preferred but not required. Extensive experience independently leading complex, high-value and strategically significant entertainment transactions, with a demonstrated track record of successful negotiations with senior executives and sophisticated counterparties. Deep expertise in entertainment industry business models, economics, deal structures, customs and practices across film and television. Strong working knowledge of intellectual property, licensing, development, production and distribution arrangements and their commercial implications. Demonstrated ability to develop commercial and negotiation strategy, evaluate deal economics and value drivers, and structure solutions to complex or novel business issues. Exceptional negotiation skills and commercial judgment, including the ability to assess leverage, determine appropriate trade-offs, navigate impasses and recognize when individual deal terms may create broader precedent. Demonstrated ability to operate with significant independence, authority and discretion, including in high-stakes or sensitive negotiations involving senior internal and external stakeholders. Strong executive presence, with the ability to establish credibility and effectively influence executives and counterparties at all levels of seniority. Ability to provide clear, pragmatic recommendations to senior leadership, distilling complex commercial issues into actionable choices and articulating the implications of different paths. Demonstrated ability to influence across functions and organizations without relying on reporting-line authority. Strong strategic thinking and creative problem-solving skills, particularly when navigating ambiguity, novel business models or precedent-setting transactions. Ability to manage multiple sophisticated negotiations and priorities simultaneously in a fast-paced environment. Experience working with video game intellectual property, franchise-based entertainment or adaptations is a plus. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $217,000 — $325,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.