Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're hiring someone to lead Employee Programs based in our San Francisco office.
You'll own new hire onboarding end to end, designing and running programs that get people productive fast and fluent in how we work. You'll design and confidently facilitate the in-person programming that makes this happen, in our SF office and for our distributed teams, and build lightweight tools to track whether it's actually working.
You'll partner with leadership and cross-functional teams to build training that supports competencies that scale as the company grows.
RESPONSIBILTIES
- Own end-to-end design of new hire onboarding, including in-person programming in our SF office (e.g. culture and communication) and support individual team onsites (twice annually per team)
- Build structured onboarding curriculum covering role ramp-up, cross-functional context, roadmap understanding, and how decisions get made
- Measure onboarding effectiveness (time to productivity, ramp feedback, manager input) and iterate each cohort
- Collaborate with our operations team to contribute content and programming for company-wide offsites
- Design and facilitate a new manager training program covering core management skills and how management works here specifically
- Own personal growth and upskilling programs for employees who need targeted skill development: identify gaps, build or source training, track progress
- Partner with managers and leadership to spot where upskilling closes a real performance or capability gap
- Confidently facilitate large-group sessions, comfortable running a room for onboarding cohorts, manager training, or team onsites, not just designing the content
- Use AI-forward, no-code tools to build lightweight internal tools that track ramp progress and distribute onboarding content automatically, reducing manual, one-off work
REQUIREMENTS
- Have 5+ years in internal events, employee experience, learning & development or People programs at a high growth startup
- Are an exceptional communicator, both written and verbal
- Confident public speaker and experienced facilitator: can run sessions for large or mixed-seniority groups and hold a room
- Experience building new manager or leadership training programs
- Have strong operational instincts and excellent project management skills
- Care deeply about creating memorable employee experiences
- Think in systems and continuously improve programs based on feedback
- This is an in-person role, alongside building community
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
ГибридSan Francisco; Benefits and Perks (US Only) 💖
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
The Fanatics App is becoming the daily home for sports fans - the place they buy, bet, collect, and play from one connected surface. The Shop pod owns the commerce heart of that experience: how fans discover, browse, and buy licensed gear, jerseys, and exclusive drops without ever leaving the app they already live in.
You'll lead design for the App Shop experience discovery, merchandising, product detail, and the handoff into cart and checkout - inside an app built to serve fans who come in wanting three very different things: to shop, to play, or just to check the score. Shop has to earn its place next to those other surfaces, feel unmistakably Fanatics, and convert without ever feeling like a bolted-on storefront.
This is a hands-on Staff role. You'll set the design direction for the pod, ship the work yourself, and raise the design bar for the team around you.
WHAT YOU'LL OWN
End-to-end Shop design:
discovery and browse, merchandising and personalized recommendations, product detail, and the cross-sell and post-purchase moments that turn a single sale into a habit.
Multi-milestone design programs,
at times ambiguous - you'll drive them to business outcomes with minimal oversight, shaping product vision and managing stakeholders and team capacity.
The pod's slice of the FanApp design system:
patterns for product cards, merchandising modules, and recommendation surfaces that other pods can adopt.
Prototyping as the way you decide,
including in the product environment itself (code/app, not just Figma) - using AI tools to explore and validate real behavior against real data and backend constraints.
Design evaluation and validation standards
for the pod: setting the bar for how work gets critiqued, redlined, and handed off to engineering.
Mentorship
for designers on and around the Shop pod - craft, ownership, and collaboration.
HOW YOU'LL WORK
You'll partner closely with the Shop pod's Product Manager and Engineering Manager, sitting inside the pod rather than serving it from a distance. You'll also work horizontally with the other FanApp design staff and leads to keep Shop's patterns coherent with the rest of the app - Home, Scores, Loyalty, and beyond.
Expect to partner with pod leadership on planning and roadmap-building, influencing what gets prioritized based on user insight, design principles, and business impact - and to connect that strategy to your own day-to-day execution.
WHAT SUCCESS LOOKS LIKE
A Shop experience that measurably grows conversion and repeat purchase, especially among Shop-led Fans, without alienating fans who came to the app for other reasons.
Discovery and merchandising patterns adopted elsewhere in the app because they're good, not because they're mandated.
A visibly lower drop-off between discovery, product detail, and the handoff to cart/checkout.
A team that ships with a higher craft bar because you raised it.
WHAT WE'RE LOOKING FOR
10+ years in Product Design, with experience operating at Staff scope - owning design across a team, not just a feature.
E-commerce, shopping, or merchandising design experience; you understand what makes a fan click “buy” versus keep scrolling.
Strong systems thinking - you've built patterns and components that other teams adopted, and you know why some libraries stick and most don't.
Prototyping fluency, including in the product's own code/app environment, and comfort using AI tools to move faster without losing rigor.
A track record of mentoring designers and setting design/craft standards for people beyond yourself.
Comfort in a mobile-first, fast-moving consumer environment where the roadmap can be ambiguous and priorities shift.
DESIGN CRAFT
You design complete systems, not just screens - you can hold the whole Shop experience in your head without losing the individual moment.
You're a custodian of visual and interaction quality for your area, and you know when to simplify and unify rather than add another pattern.
You prototype fluently enough to settle debates with a demo instead of a deck.
You mentor by example - the designers around you get better because they're working next to you.
You understand the data and backend realities well enough to design interactions that are feasible, resilient, and predictable at the edges.
#LI-LS2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$136,000
—
$190,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote, South Korea
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
Fluent Korean language skills (required)
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack. We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Bulgaria
Mission
The purpose of this role is to lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Constructor is a global provider of education and research technology, serving schools, higher education, enterprises, and professional education providers.
As a senior individual contributor within Constructor. Nexademy team, the Senior Project Manager is responsible for the end-to-end delivery of projects, ensuring they are delivered on time, within budget, and to the highest quality standards, while serving as the primary operational point of contact for customers.
The role is accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities
:
Pillar 1 — Presales, Project Planning, Execution & Delivery
Contribute to presales by defining scope, producing effort estimates, and writing the technical sections of proposals and SOWs.
Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
Lead the technical delivery of implementations, including platform deployment, configuration, SSO, LTI and API integrations, and data migrations, working hands-on with customer IT teams and Constructor engineering.
Monitor progress against the baseline, and proactively identify issues or risks before they affect delivery.
Implement corrective actions and change management to keep projects on track across scope, schedule, and resources.
Coordinate internal resources and third parties or vendors to ensure project completion.
Apply industry best practices, techniques, and standards throughout the project lifecycle.
Monitor and handle the change requests required for project implementation.
Success Metrics and KPIs
: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management
Establish and maintain strong, trust-based relationships with clients and stakeholders.
Communicate project status, progress, challenges, and risks clearly to all parties.
Manage customer expectations and address concerns proactively.
Engage proactively with Premier Customers and Partners to ensure alignment on project goals and implementation.
Oversee Premier Customer onboarding for new solutions, manage customization requests, and ensure a smooth handover.
Represent Premier Customer interests when discussing feature requests and product issues with Engineering, and track and prioritize feature requests, code improvements, and bugfixes
Implement new solutions and deploy packages, hotfixes, and upgrades, then perform post-upgrade service availability checks.
Guide Premier Customers in adopting Constructor Tech best practices, including risk assessments and health checks.
Remain available during Premier Customer business hours to provide timely support.
Success Metrics and KPIs
: customer satisfaction (CSAT) and Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting
Own all support incidents and requests submitted by Premier Customers and drive them to resolution, working with L1/L2 support and Engineering.
Coordinate escalations, and conduct post-incident reviews and root cause analyses (RCAs) when Premier Customers request them.
Ensure adherence to quality standards throughout the project lifecycle and implement quality improvement initiatives.
Maintain Premier Support Customer CSAT and NPS through outcome-driven activities, and own Service Levels and other KPIs per contract terms.
Report on Premier Support Customers, including trend analysis, current health status, and manager-defined KPIs, on schedule or on demand.
Keep customer information up to date and shared as internal knowledge content.
Participate in support-related activities and handle non-premier support tasks at the manager's request.
Continuously build practical experience with Constructor Tech products and related software solutions for education and science.
Success Metrics and KPIs
: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence per contract, quality audit results.
Qualifications & Experience:
Required:
At least five years of experience in IT project management (internal, customer implementation, and/or consultancy).
A proven track record of hands-on delivery of complex SaaS deployments and integrations, including SSO, LTI, and APIs, as well as data migrations. You will be expected to walk through the technical architecture of projects you have delivered.
A proven track record of successful project delivery: on time, within budget, and to quality standards.
Experience scoping and estimating projects and contributing to proposals or SOWs.
Preferred:
Exposure to EdTech or learning management systems (e.g., Canvas, Moodle, LTI tools, SCORM/xAPI).
PMP certification.
A good understanding of software development methodologies.
Skills & Competencies:
Strong communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Results-oriented, with a focus on measurable delivery outcomes rather than activity.
Education & Languages:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Fluent English. Knowledge of German is a bonus
What This Role Is (and Is Not)
This role IS:
Delivery-focused and accountable for measurable project outcomes.
A balance of hands-on technical delivery, project execution, and strategic customer and technical account management.
A contributor to presales: scoping, estimates, and the technical sections of proposals.
Hands-on and customer-facing, with clear targets and KPIs.
A long-term delivery-ownership track: you own projects and customers through implementation and beyond.
This role is NOT:
A product management role or a path into product management. Product roadmaps are owned by Constructor Tech product teams.
A purely administrative or coordination-only position.
A role measured by activity volume rather than delivered results.
Location: Belgrade, Serbia
Mission
The purpose of this role is to lead the delivery of consulting, implementation, development, and support projects for customers in the education sector. Constructor is a global provider of education and research technology, serving schools, higher education, enterprises, and professional education providers.
As a senior individual contributor within Constructor. Nexademy team, the Senior Project Manager is responsible for the end-to-end delivery of projects, ensuring they are delivered on time, within budget, and to the highest quality standards, while serving as the primary operational point of contact for customers.
The role is accountable for measurable outcomes: on-time delivery, budget adherence, customer satisfaction, and retention.
Duties & Responsibilities
:
Pillar 1 — Presales, Project Planning, Execution & Delivery
Contribute to presales by defining scope, producing effort estimates, and writing the technical sections of proposals and SOWs.
Develop comprehensive project plans covering scope, timeline, resource allocation, dependencies, and risk assessment.
Lead the technical delivery of implementations, including platform deployment, configuration, SSO, LTI and API integrations, and data migrations, working hands-on with customer IT teams and Constructor engineering.
Monitor progress against the baseline, and proactively identify issues or risks before they affect delivery.
Implement corrective actions and change management to keep projects on track across scope, schedule, and resources.
Coordinate internal resources and third parties or vendors to ensure project completion.
Apply industry best practices, techniques, and standards throughout the project lifecycle.
Monitor and handle the change requests required for project implementation.
Success Metrics and KPIs
: on-time delivery rate, schedule variance, budget variance, quality of deliverables, number of escalations resolved within SLA.
Pillar 2 — Client & Technical Account Management
Establish and maintain strong, trust-based relationships with clients and stakeholders.
Communicate project status, progress, challenges, and risks clearly to all parties.
Manage customer expectations and address concerns proactively.
Engage proactively with Premier Customers and Partners to ensure alignment on project goals and implementation.
Oversee Premier Customer onboarding for new solutions, manage customization requests, and ensure a smooth handover.
Represent Premier Customer interests when discussing feature requests and product issues with Engineering, and track and prioritize feature requests, code improvements, and bugfixes
Implement new solutions and deploy packages, hotfixes, and upgrades, then perform post-upgrade service availability checks.
Guide Premier Customers in adopting Constructor Tech best practices, including risk assessments and health checks.
Remain available during Premier Customer business hours to provide timely support.
Success Metrics and KPIs
: customer satisfaction (CSAT) and Net Promoter Score (NPS), retention rate, feature request cycle time, onboarding completion time.
Pillar 3 — Incident Management, Quality & Reporting
Own all support incidents and requests submitted by Premier Customers and drive them to resolution, working with L1/L2 support and Engineering.
Coordinate escalations, and conduct post-incident reviews and root cause analyses (RCAs) when Premier Customers request them.
Ensure adherence to quality standards throughout the project lifecycle and implement quality improvement initiatives.
Maintain Premier Support Customer CSAT and NPS through outcome-driven activities, and own Service Levels and other KPIs per contract terms.
Report on Premier Support Customers, including trend analysis, current health status, and manager-defined KPIs, on schedule or on demand.
Keep customer information up to date and shared as internal knowledge content.
Participate in support-related activities and handle non-premier support tasks at the manager's request.
Continuously build practical experience with Constructor Tech products and related software solutions for education and science.
Success Metrics and KPIs
: incident resolution time, escalation rate, CSAT/NPS targets, SLA adherence per contract, quality audit results.
Qualifications & Experience:
Required:
At least five years of experience in IT project management (internal, customer implementation, and/or consultancy).
A proven track record of hands-on delivery of complex SaaS deployments and integrations, including SSO, LTI, and APIs, as well as data migrations. You will be expected to walk through the technical architecture of projects you have delivered.
A proven track record of successful project delivery: on time, within budget, and to quality standards.
Experience scoping and estimating projects and contributing to proposals or SOWs.
Preferred:
Exposure to EdTech or learning management systems (e.g., Canvas, Moodle, LTI tools, SCORM/xAPI).
PMP certification.
A good understanding of software development methodologies.
Skills & Competencies:
Strong communication and interpersonal skills.
Ability to work under pressure and meet deadlines.
Results-oriented, with a focus on measurable delivery outcomes rather than activity.
Education & Languages:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Fluent English. Knowledge of German is a bonus
What This Role Is (and Is Not)
This role IS:
Delivery-focused and accountable for measurable project outcomes.
A balance of hands-on technical delivery, project execution, and strategic customer and technical account management.
A contributor to presales: scoping, estimates, and the technical sections of proposals.
Hands-on and customer-facing, with clear targets and KPIs.
A long-term delivery-ownership track: you own projects and customers through implementation and beyond.
This role is NOT:
A product management role or a path into product management. Product roadmaps are owned by Constructor Tech product teams.
A purely administrative or coordination-only position.
A role measured by activity volume rather than delivered results.
Location: Georgia
About Perform
Perform (totalperform.com) is an AI, consulting, and engineering firm based in Milton, GA. We help enterprise clients in healthcare, banking, and other regulated industries ship the AI strategies they've been talking about, across four service lines: AI & Automation, Consulting, QA & Testing, and Nearshore Engineering Talent.
This role sits inside our AI & Automation and Consulting practices. We sell scoped, delivered outcomes: AI agent builds, automation implementations, data and platform projects, and advisory engagements. Every deal is a custom proposal and a signed SOW, backed by our delivery and engineering teams, with Nearshore Engineering Talent as a complement when a client needs a team to deliver.
The Role
This is a quota-carrying hunter role, reporting directly to the CEO. We don't hand you a lead list: you build the pipeline, the network and the book of business yourself. You own project and consulting revenue creation from prospecting through close, and you scope the engagement the way a solutions seller does: outcome first, deliverable defined, fixed-fee or milestone-based SOW signed.
This is a senior seat covering both sales and account management. You win the new logo, then manage and grow the account into follow-on work.
What You'll Own
Self-sourced new-logo selling.
You prospect, you book your own meetings, you close. We don't have an inbound lead flow to hand you. You bring your own network to open doors that cold outreach can't, and you build pipeline against companies that need AI, automation, or data and platform work done.
Directing the offshore team.
A dedicated offshore team supports your hunt with list-building, research, LinkedIn outreach, cold email, and account monitoring. They multiply your reach; they don't replace your hunting. You direct them.
Running the full sales cycle.
Discovery, executive presentation, solution scoping with our delivery and engineering leads, custom proposal and SOW authoring, pricing, negotiation, and close. You quarterback; delivery executes.
Selling the outcome.
"We'll build and deploy your AI agent in eight weeks" beats "we have AI engineers available." You scope fixed-fee or milestone-based engagements around a defined deliverable.
Growing what you land.
After the first project, you manage your named accounts and expand them into follow-on work.
SOW and change-order discipline.
Clean scoping, clear acceptance criteria, and change-order discipline on every engagement, with no scope creep that erodes margin or client trust.
Navigating multi-stakeholder, long-cycle deals.
You're comfortable running 6 to 12 month cycles across IT, procurement, finance, and legal, with deals in the $50K to $150K+ ACV range, and presenting credibly to CIOs and CTOs along the way.
Walking away from the wrong deals.
You have full discretion to decline work we would regret delivering, and we don't discount our positioning to win commodity work.
How You'll Be Measured
Targets are set with you at hire. Leading indicators below so progress is visible before revenue comes in.
New-logo bookings:
Closes net-new project and consulting revenue (AI & Automation, Consulting) from self-sourced pipeline.
Self-sourced pipeline:
Builds a credible pipeline through your own prospecting within the first quarter.
Prospecting activity:
A consistent weekly cadence of outbound touches and first meetings booked from your own effort.
Average deal size / ACV:
Scopes and closes projects in the $50K to $150K+ range, not commodity-rate deals.
SOW discipline:
Signed engagements have clean scope and acceptance criteria; minimal scope disputes or uncontrolled change.
First 90 Days
Day 30:
Trained on the offering and positioning across AI & Automation and Consulting. Target list built, outbound cadence live.
Day 60:
Pipeline building from your own prospecting effort. First opportunities in real stages with proposals in motion.
Day 90:
First new-logo close, and a self-sourced pipeline credible enough to forecast against.
Who We're Looking For
This role is for a senior, genuine hunter who has built pipeline from nothing and has sold scoped project or consulting engagements before. There is no inbound lead flow here; if you need leads handed to you, this isn't the role.
A senior, proven enterprise seller.
7+ years of B2B technology sales with a steady, progressive record in senior roles.
An aggressive, self-directed hunter.
You build your own network, generate your own leads, and close your own business. You've built pipeline from a standing start, and you bring a rolodex of relationships with enterprise technology buyers. This is the single most important requirement.
Sold scoped projects.
You've built custom proposals and SOWs and closed fixed-fee, milestone-based, or SOW engagements, not only bill-rate placements.
Both sales and account management.
You can win the new logo and then manage and grow the account.
Enterprise deal experience.
Deals in the $50K to $150K+ ACV range, 6 to 12 month cycles across IT, procurement, finance, and legal, and ground-up territory or new-logo builds.
Credible with CIOs, CTOs, and VPs of Engineering.
You can discuss AI, automation, data, and platform work without being rolled by an engineer.
Staff augmentation experience is also valued.
A background that combines project sales with staffing is ideal.
Comfortable in a small-team environment.
You'll have real support from delivery, engineering, content, and an offshore team, but you build and iterate, not wait for a playbook.
Honest about fit.
You'd rather walk from a bad-fit deal than discount into one we'll regret delivering.
Authorized to work in the US
without sponsorship.
Nice to have
Sandler or Force Management sales training
Experience selling into regulated industries such as healthcare and banking
A background at an IT consulting firm, systems integrator, digital transformation shop, or AI and automation consultancy
What We Offer
Fully remote, US-based. Atlanta is a plus but not required. Some client travel as deals warrant.
A recruiting and delivery team paired with you from day one, so the execution answer is already in motion when you walk into a client conversation.
A dedicated offshore team to multiply your reach: lists, research, and outreach volume.
Direct partnership with the VP of AI on solution scoping for complex deals.
A clear, differentiated story to sell, reporting straight to the CEO.
Why Perform, Why Now
Buyers are past asking "can you send us a contractor" and are asking "can you get this built." We've built the harder, more durable story: scoped outcomes, delivered by a team that specializes in the roles AI doesn't replace.
Your job is to get in front of more of those buyers and sell the project.
Your partner for AI, consulting, software development, and nearshore staffing.
Location: Tokyo
Workplace: onsite
ABOUT YOU
We are looking for a Regional CMO/Vice President of Marketing, Japan who is strategic, hands-on, and deeply experienced in scaling marketing functions to lead the full marketing agenda for one of Xsolla's most important markets. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to set the Japan marketing vision, build the team and capabilities to execute it, and personally drive high-impact programs spanning brand, demand generation, industry events, content, and sales enablement.
Strong strategic and executional leadership, executive presence, and stakeholder management skills are essential, along with experience in B2B marketing leadership within technology, video games, platforms, or high-growth environments. The ability to navigate complex, matrixed stakeholder environments — from local Japan leadership to global HQ — while translating global strategy into locally effective, measurable execution will be key to your success in this role.
If you're passionate about shaping how a company is perceived and positioned within a critical market and love building marketing functions from the ground up while driving enterprise adoption and partner-led growth across Japan's gaming ecosystem, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Key Responsibilities
Create and drive the Japan marketing strategy end-to-end — brand, demand generation, field marketing, content, customer marketing, developer marketing, and partner marketing — aligned with global priorities and Japan and regional objectives.
Build, lead, and mentor the marketing team in Japan, establishing the structure, capabilities, and operating rhythms needed to scale marketing execution as the business grows.
Build and operate the marketing budget, including planning, allocation, agency/vendor management, and performance measurement and reporting against clear ROI and pipeline metrics.
Partner closely with the Japan Country Manager, GTM/BD leadership, Product Marketing, Comms, Events, and Global HQ marketing to deliver integrated programs that support enterprise adoption, partner growth, and revenue targets.
Translate and localize global B2B narratives, product launches, and brand strategy into Japan-relevant campaigns, executive and customer events, customer proof points, and sales enablement materials.
Serve as the senior Japan voice for marketing internally and externally — bringing market insight, customer and publisher perspective, and local nuance into regional and global leadership discussions, and influencing global strategy where Japan market dynamics diverge.
Build and maintain executive-level relationships with key Japanese publishers, developers, and industry bodies, elevating Xsolla's visibility and credibility across the Japan gaming ecosystem.
Represent Xsolla at major global, regional and local video game development industry events and forums, and oversee Xsolla's presence, sponsorships, and thought leadership in the local market.
Establish and continuously improve marketing operating rhythms in Japan — planning cycles, event execution, vendor/agency management, and reporting cadence with global and regional stakeholders.
Qualifications
12+ years of marketing experience, including 7+ years in B2B marketing leadership roles, ideally within technology, video games, platforms, or high-growth environments.
Proven track record building and leading a marketing function from the ground up, including team building, budget ownership, and cross-functional program delivery in Japan, regional or similarly complex markets.
Strong understanding of enterprise buying dynamics in Japan and throughout Asia including the role of trust, regulation, partners, executive relationships, and local proof points.
Demonstrated ability to operate at both strategic and executional levels, comfortable setting vision while remaining hands-on in fast-moving, ambiguous environments.
Experience leading and influencing in a matrixed organization, working closely with Country/GTM leadership, BD, Partnerships, Product Marketing, Comms, Events, and global HQ marketing.
Excellent communicator and executive presence, with business-level (or native-level) Japanese and native-level English proficiency, and strong stakeholder management and influence skills across Japan leadership, regional marketing, and global teams.
Experience managing marketing budgets, agencies, vendors, major industry events, and field/demand generation programs at a country or regional level.
Strong external network and credibility within the Japan gaming, technology, or platform industry.
Nice to Have
Experience in video games, fintech, developer platforms, or other highly technical products.
Familiarity with trust-sensitive enterprise environments and regulated industries.
Prior experience as a CMO, VP Marketing, or country/regional marketing head with full P&L or budget accountability.
Existing relationships with major Japanese game publishers, developers, or industry associations.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Support Engineer at GitLab, you'll sit at the intersection of Support and Engineering, helping customers solve complex, real-world challenges while running GitLab in diverse and demanding environments. You'll join the Engineering department and work directly with customers as they encounter edge cases. You'll dig into Linux systems, logs, and our Ruby on Rails codebase to troubleshoot performance issues, reproduce bugs, and contribute merge requests that fix problems at the source.
You'll also improve our documentation, refine support processes in our issue tracker, and collaborate closely with Product, Development, Infrastructure, Customer Success, and Sales so customer feedback directly shapes our roadmap. In your first year, you'll build deep expertise across a range of GitLab implementations, strengthen our ability to keep customers productive on both self-managed GitLab and GitLab.com software as a service, and help create tools and content that make support more efficient and effective for the entire team.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A solution to capture the state of a customer’s server for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A ChatOps feature that makes it easier to identify user accounts on GitLab.com
What you’ll do
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls.
Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration.
Advocate for and drive improvements to support practices, product quality, and reusable documentation and support content that directly influence team objectives.
Collaborate with Product, Development, Infrastructure, Customer Success, and Sales teams to shape product goals, roadmaps, and priorities while driving fixes and new features.
Participate in regular weekday and weekend on-call rotations during daytime hours, providing emergency support for self-managed GitLab and software as a service customers and coordinating incident communications with the GitLab.com Production team.
Participate in hiring by reviewing applications and assessments and joining interviews to help grow the Support team.
What you’ll bring
Experience owning complex, customer-facing technical cases from initial contact through triage, reproduction, bug reporting, resolution, and clear customer communication, including difficult or escalated interactions.
Strong experience with Linux systems administration, scripting, Git, and continuous integration and continuous delivery in production or customer environments, with the ability to investigate issues at both the infrastructure and application levels.
Ability to mentor teammates on complex troubleshooting and customer communication through pairing sessions, case reviews, and cross-team collaboration.
Experience collaborating with Product, Engineering, and Sales teams to turn customer feedback into product fixes, feature improvements, and roadmap priorities.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless computing, and an understanding of how different GitLab implementations operate and affect customers.
Demonstrated ability to learn, collaborate across teams, and apply transferable skills from related technical support or engineering roles.
About the team
We're a globally distributed group of Support Engineers across the Americas, Europe, the Middle East, and Africa, and Asia-Pacific. We work asynchronously and stay connected through pairing sessions, one-on-one meetings, coffee chats, and Slack.
We structure our shifts to support our personal lives while meeting customer needs. Thanks to GitLab’s transparency value, you can see what we are working on and how we operate on our
Support Team page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Limassol, Cyprus
Workplace: on-site
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement.
We are building the future of live entertainment. We believe that by providing people with the best and highest-quality live streaming experience in entertainment, we can tackle the world’s “problems” better, together!
We are seeking an experienced Python Developer (ML) to join our dynamic team ML team.
Our technology stack:
Languages: Python;
Monitoring: Prometheus, VictoriaMetrics, Grafana, Grafana Loki, Sentry;
DBs: MariaDB, Clickhouse, Redis;
Streaming: Apache Kafka;
Workflow management: Apache Airflow, Argo Workflow;
Infrastructure: k8s, gitlab.
Job Responsibilities
Design and build production-grade Python services for running and maintaining ML applications for different domains: RecSys, CV, Classic ML, NLP.
Develop and maintain data pipelines for training, validation, batch inference workflows
Build internal tools and reusable modules for the ML team
Implement monitoring and observability for ML services using metrics, logs, and dashboards.
Contribute to continuous integration and delivery pipelines (testing, packaging, and automation).
Develop visualization and debugging tools for model outputs — including active learning and content analysis interfaces.
Ensure that all components are reliable, testable, and easy to maintain.
You’ll thrive here if you have
3+ years of experience as a Python Developer, Backend Engineer, or Data Engineer.
Strong Python skills (asyncio, FastAPI, pydantic, typing, modular architecture).
Proven experience designing and deploying production systems with Docker, Kubernetes and CI/CD.
Familiarity with ML workflows (you don’t need to train models yourself, but you understand how they’re served, retrained, and monitored).
Experience building data pipelines and integrating with various data sources.
Knowledge of metrics, logging, and observability best practices (Grafana, Prometheus, Loki, etc.).
Strong understanding of testing, clean code, and maintainable software design.
Qualification that can be a plus:
Experience working with machine learning teams or MLOps pipelines.
Experience with distributed systems or high-load backend services.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family.
Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases.
Provident fund (Cypus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus.
Mindfulness & well-being support, including psychological assistance with 50% coverage.
50% coverage of school and kindergarten fees for your children.
Fully covered sports benefits, and also access to in-house electric scooters and bike rentals, and cycling purchase compensation.
Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey.
A culture of recognition: a peer reward program to celebrate your contributions.
A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration.
Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks.
A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities.
Recruitment process
HR Interview (40 min);
Technical Interview + Live Coding (1.5 hour);
Final Interview (1 hour).
Location: East Coast - USA
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You'll join Smartcat's evolving GTM Operations team at a pivotal moment — with the flexibility to work broadly across Sales and Customer Operations, using AI as a core part of how you operate, and the room to shape your focus over time based on business needs and your own strengths. You'll report to the Head of Revenue Operations and have real influence over how the GTM organization runs.
MISSION
Help build, run, and improve the systems and processes that power Smartcat's go-to-market organization — spanning both pre-sale and post-sale motions — using AI as a core part of how you work to accelerate analysis, automate workflows, and improve decision-making across the customer lifecycle.
OUTCOMES
Partner with GTM teams to solve operational challenges across the customer lifecycle, from lead management and new-business pipeline through handoffs, renewals, and expansion
Use AI, automation, and strong systems thinking to simplify workflows, improve team productivity, and reduce manual work
Deliver clear reporting, analysis, and insights that improve forecasting, planning, pipeline visibility, and business decisions
Support selected systems, process, or commercial initiatives — such as CRM improvements, Deal Desk, territories, data quality, or GTM tooling — based on current priorities
Lead cross-functional projects from problem definition through implementation, documentation, adoption, and continuous improvement
Help shape the evolving GTM Operations function while developing deeper expertise in the areas that best align with business needs and your strengths
HOW YOU'LL RAMP
By Day 30:
Learn Smartcat's GTM systems, tech stack, and current operational priorities across pre-sale and post-sale motions
Meet with GTM leaders and frontline teams to understand existing operational gaps and pain points
Get oriented in the CRM and reporting infrastructure you'll be working within
By Day 60:
Be actively contributing to at least one focused initiative (e.g., CRM improvement, Deal Desk, territories, or data quality)
Start identifying and building AI-assisted workflows to reduce manual work on a specific process
Be delivering reporting or analysis that GTM leaders are using in planning or forecasting conversations
By Day 90:
Be leading a cross-functional project independently, from problem definition through implementation and adoption
Have a clear point of view on where you can add the most focused, specialized value going forward
Be a trusted operational partner to GTM leaders across at least one full stage of the customer lifecycle
WHAT YOU'VE ACCOMPLISHED
4-7+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or Business Operations in a B2B SaaS environment
Broad experience across both pre-sale and post-sale motions, with working knowledge of several GTM disciplines such as lead and pipeline management, forecasting, territories, Deal Desk, customer handoffs, renewals, or expansion
A track record of succeeding in a hands-on, cross-functional operations role and adapting quickly as priorities change
Strong practical fluency with generative AI and automation tools — identifying high-value use cases, building AI-assisted workflows, evaluating outputs critically, and helping others adopt new capabilities responsibly
Strong CRM expertise, including workflow automation, lifecycle stages, reporting, data quality, and integrations
Strong business intelligence and analytical skills, with the ability to turn complex data into clear insights and recommendations
Experience working across a modern GTM technology stack (e.g., Chili Piper, ZoomInfo, DealHub, sales engagement, customer success, territory management, or enablement platforms) — expertise in every category isn't expected
A builder mindset and comfort moving between analysis, process design, systems, automation, documentation, and hands-on execution
Strong problem-solving, prioritization, communication, and stakeholder-management skills
Ability to translate business goals into practical operational solutions and carry work from initial analysis through implementation and adoption
Experience implementing AI-enabled workflows, GTM systems, or cross-platform automations is a plus
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We’re looking for a Solutions Marketing Manager to shape how LangChain brings its full platform to priority industries, enterprise buyers, and high-value use cases.
This role sits at the intersection of product and GTM. You’ll translate customer problems into clear solution narratives, repeatable sales plays, campaign themes, and customer-facing assets that help teams understand where LangChain fits in their AI strategy.
You’ll develop industry solutions, use case solutions, and enterprise solution stories for segments such as financial services, healthcare, life sciences, and other priority markets. You’ll work closely with sales, solutions, product, demand generation, field marketing, education, and customer teams to understand what matters in the field, turn those insights into messaging and collateral, and help create programs that support pipeline and revenue generation.
The role covers the full LangChain platform, including Observability & Evaluation, Deployment, Sandboxes, LLM Gateway, Fleet, Engine, and OSS. The goal is to explain how these products work together to help companies build, deploy, monitor, and improve agents in production.
You’ll define the problems we solve for specific audiences, package those into repeatable narratives, and help GTM teams take them to market.
WHAT YOU’LL DO
DEVELOP INDUSTRY AND USE CASE SOLUTIONS
- Build solution narratives for priority industries and enterprise use cases. Initial focus areas include financial services, healthcare, and life sciences, with room to expand based on GTM priorities.
- Translate customer problems into clear solution stories. You’ll connect LangChain’s platform capabilities to the business, operational, governance, and technical needs of specific audiences.
- Define repeatable use case messaging. You’ll identify where agents can create value across functions and industries, then turn those patterns into solution briefs, use case pages, campaign assets, sales decks, webinar narratives, and customer-facing content.
- Build a point of view on enterprise AI adoption. You’ll help explain how companies move from prototypes and isolated experiments to production deployments with the controls, visibility, and evaluation practices they need.
- Stay close to the market. You’ll synthesize customer conversations, sales feedback, competitive activity, industry trends, and product signals into sharper messaging and GTM recommendations.
SUPPORT ENTERPRISE GTM MOTIONS
- Partner with sales, solutions, field marketing, demand generation, and customer-facing teams on targeted enterprise campaigns and account motions.
- Build sales enablement for industry and enterprise conversations. This may include talk tracks, discovery questions, objection handling, use case maps, executive-ready decks, demo narratives, and competitive context.
- Turn field learnings into reusable sales plays. You’ll work with account teams to understand what resonates with buyers and turn those insights into repeatable messaging, collateral, and campaign programs.
- Create materials for complex buying committees. You’ll help LangChain speak clearly to technical buyers, AI leaders, IT and security stakeholders, business leaders, and functional teams.
- Support pipeline and revenue programs. You’ll help connect solution narratives to campaigns, events, webinars, ABM motions, field programs, and sales follow-up.
WHAT YOU’LL BRING
- You have 3–6+ years of experience in solutions marketing, enterprise marketing, product marketing, developer marketing, industry marketing, or a related GTM role.
- You’ve built messaging, collateral, or campaigns around technical products, AI/ML products, developer tools, B2B SaaS, infrastructure, automation, productivity tools, or platform products.
- You can turn customer problems into clear solution narratives. You know how to move from “what the product does” to “why this matters for this audience, industry, or use case.”
- You understand enterprise buying motions. You know how to create assets for complex buying committees, regulated industries, sales-led motions, and executive conversations.
- You’re comfortable with technical products. You don’t need to be an engineer, but you should be able to learn technical concepts quickly, ask good questions, and translate details into customer-facing messaging.
- You like working with sales and customer-facing teams. You’re interested in what happens in the field and know how to turn that feedback into stronger messaging and enablement.
- You’re comfortable working across many audiences, including developers, technical buyers, operators, admins, AI leaders, business stakeholders, and nontechnical end users.
- You can balance strategic thinking with execution. You can define a messaging POV, then build the deck, brief, landing page copy, or sales asset that brings it to life.
- You’re comfortable with ambiguity and iteration. The market for production-ready AI agents is still being defined, and you’re excited to ship, learn, and improve.
- You have genuine curiosity about agents, enterprise AI adoption, and how they will change how teams work.
NICE TO HAVE
- Experience building industry or solutions marketing programs for financial services, healthcare, life sciences, public sector, or other regulated industries.
- Experience supporting enterprise sales teams through enablement, account-based campaigns, customer-facing storytelling, competitive support, or executive-facing collateral.
- Familiarity with the LLM, agent, or AI application development ecosystem.
- Experience with PLG motions, onboarding, activation, lifecycle marketing, or self-serve adoption.
WHY JOIN
- You’ll help build the solutions marketing motion at LangChain. There is room to shape how we define priority industries, package use cases, support enterprise campaigns, and enable the field.
- You’ll work on a category that is moving from experimentation to enterprise adoption. Companies are trying to understand where agents can create real value and how to deploy them with control.
- You’ll join a small, fast-moving team. You’ll get real scope, close access to product and GTM leaders, and the ability to ship meaningful work quickly.
Compensation: 140,000 - 195,000K
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Warsaw, Mazowieckie, Poland
X-FLOW
is a mobile game development company established in 2018. We gained recognition after the release of
Happy Color
, the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world.
We're a team of creative, hands-on professionals who love building products that bring joy to millions of users.
We’re looking for a
UI/UX Designer
— someone detail-driven, visually sharp, and passionate about creating clean, polished, high-quality interfaces. You’ll thrive here if you understand modern visual trends, push your designs to pixel-perfection and ready to dive deep into iterative cycles achieving the top-tier quality level.
Key Responsibilities:
Create high-fidelity UI designs for product features with a focus on pixel-perfect execution.
Work on UI production tasks — drawing icons, interface elements, states, and variations.
Collaborate closely with product managers, designers, and developers to refine features.
Optional but nice-to-have: conceptual design of sections/features, UX wireframing, and basic motion/animation work.
Requirements:
5+ years of experience as a UI or UI/UX Designer in mobile games.
Strong visual design skills with a portfolio showcasing UI quality and attention to detail.
Confident skills in Figma, Illustrator, Photoshop/ ProCreate.
Solid understanding of vector and raster graphics.
Ability to work with iterative feedback loops and experiment with multiple design directions.
Propose fresh visual ideas, watch actual trends and visual routes over the mobile market.
Russian — C1 or higher.
Nice to have:
Experience with 2D art.
Experience building UX structures, concept exploration, animation tools, or working on live products.
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a talented and passionate team in a creative and dynamic environment.
Flexible working hours and remote/office work options.
Career growth and professional development opportunities.
A fun and inclusive company culture that celebrates diversity and creativity.
Join us and let’s create great content together!
When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice
(
https://xflowgames.com/candidate-privacy-notice
).
Location: Dhahran, Saudi Arabia
Eram Talent
is seeking an experienced
Industrial Skills Trainer – Computer
to deliver technical training programs and practical learning sessions in computer and technology-related disciplines. The trainer will be responsible for developing and delivering training content, workshops, practical exercises, presentations, and assessments while ensuring effective knowledge transfer and participant engagement. The ideal candidate has
3–5 years of practical experience
in Computer Science, Information Technology, Artificial Intelligence, Data Science, Cloud Computing, Cybersecurity, Programming, or related technology areas, along with strong presentation and facilitation skills.
Key Responsibilities
Develop, prepare, and deliver technical training programs, courses, workshops, and seminars based on organizational training needs and objectives.
Deliver engaging technical learning experiences through
practical demonstrations, hands-on activities, case studies, and digital learning methods
.
Develop and deliver
training content, practical exercises, presentations, and assessments
using appropriate learning technologies, virtual platforms, and digital tools.
Explain complex technical concepts clearly to participants with different levels of knowledge and technical backgrounds.
Facilitate classroom and practical training sessions while maintaining strong participant engagement and knowledge transfer.
Adapt training approaches and learning methods based on participant needs and varying levels of technical understanding.
Apply strong
organization, time management, problem-solving, classroom management, and adaptability skills
when delivering training programs.
Address technical challenges and respond effectively to participant requirements during training sessions.
Requirements
Bachelor’s degree or higher in
Computer Science, Information Technology, Artificial Intelligence, Data Science, Engineering, or another technology-related field
.
3–5 years of practical experience
in Computer Science, Information Technology, Artificial Intelligence, Data Science, Cloud Computing, Cybersecurity, Programming, or other relevant technology areas.
Strong knowledge and practical experience in one or more relevant technology areas, including
IT, AI, Data Science, Cloud Computing, Cybersecurity, or Programming
.
Excellent
presentation, facilitation, communication, and interpersonal skills
.
Ability to explain complex technical concepts clearly to participants with different levels of knowledge.
Proven ability to develop and deliver
technical training content, practical exercises, presentations, and assessments
.
Strong
organization, time management, problem-solving, classroom management, and adaptability skills
.
Relevant industry-recognized technical certifications in
AI, Cloud Computing, Data Analytics, Cybersecurity, Programming
, or other applicable technology domains are preferred.
Location: Dhahran, Saudi Arabia
We are seeking a highly skilled and creative Instructional Designer to join a dynamic Learning & Development team within a large corporate setting. In this role, you will be responsible for the end-to-end design, development, and implementation of innovative learning solutions. By leveraging adult learning principles and modern instructional design methodologies, you will create interactive training programs that drive performance, enhance employee capabilities, and align with overarching business objectives.
Key Responsibilities
Content Design & Development:
Build highly engaging, interactive e-learning modules, simulations, and blended learning materials using industry-standard authoring tools, specifically Articulate 360 and Adobe Captivate.
Instructional Strategy:
Apply adult learning theory and established instructional design models (such as ADDIE and SAM) to conceptualize, structure, and deliver effective training solutions.
Project Management:
Independently manage the end-to-end lifecycle of multiple training projects in a fast-paced environment, ensuring timely delivery amidst competing priorities and deadlines.
Program Evaluation:
Design and implement robust program evaluation methodologies to measure learning impact, analyze training effectiveness, and drive continuous improvement.
Stakeholder Collaboration:
Partner with Subject Matter Experts (SMEs) and cross-functional teams to conduct needs analyses, gather content, and ensure learning objectives are effectively met.
Communication:
Act as a central point of contact for project updates, maintaining excellent communication and collaboration with all stakeholders throughout the design process.
Requirements
Education:
Bachelor’s degree in Education, Communication, or Learning, Design, and Technology from a recognized and approved program.
Professional Experience:
3 to 5 years of direct experience in instructional design, program development, and training evaluation, specifically within a large-scale corporate environment.
Technical Proficiency:
Demonstrated working proficiency and portfolio evidence of utilizing e-learning authoring tools (e.g., Articulate 360, Adobe Captivate).
Core Competencies:
Deep understanding of adult learning principles and practical experience executing ADDIE and SAM methodologies.
Preferred Qualifications
Master’s degree in a relevant discipline.
Active professional certifications, heavily preferred:
Certified Professional in Talent Development (CPTD)
CIPD Level 5
TESOL
Advanced Instructional Design certifications
Location: London Office; Berlin Office
Workplace: Hybrid
About the role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Recruiter to be the face of Taktile for our future team members. Your primary responsibilities will include sourcing, recruiting, and managing the candidate journey to ensure we attract and hire exceptional talent. As a key driver of our growth, your work will directly influence the success and scalability of our operations.
This role is perfect for someone eager to play a central role in shaping Taktile's organization. We are looking for a skilled recruiter who knows how to identify and attract top talent and who thrives in the fast-moving, competitive landscape of AI.
This role is based in our London or Berlin office. We believe great recruiting is highly collaborative and relationship-driven, so we work together in person at least three days per week.
What You'll Do
- Own the full recruiting cycle for a portfolio of GTM roles, from role scoping with hiring managers through offer close, moving fast without sacrificing quality or candidate experience.
- Build and execute sourcing strategies tailored to each role, using LinkedIn Recruiter, AI-assisted tools, and creative outreach to reach both active and passive candidates.
- Act as a strategic partner to hiring managers, not just an executor. That means shaping job requirements, challenging assumptions, and keeping searches on track when priorities shift.
- Deliver a standout candidate experience at every touchpoint: clear communication, timely feedback, and a process that reflects Taktile's values even when we're moving quickly.
- Leverage data to drive decisions. Track pipeline health, identify drop-off points, and share regular hiring funnel updates that lead to action, not just reporting.
- Act as a strong partner and domain expert to the organization. Collaborate closely with leaders to comprehend their hiring needs and develop recruiting strategies to meet headcount targets. This person will be a senior partner to our leaders and shape our overall talent strategy.
- Contribute to how we hire, not just who we hire. Help refine our assessment frameworks, improve structured interview practices, and bring new ideas for how Taktile stays competitive in a tight talent market.
- Support employer branding and talent marketing through events, content, and community presence, making Taktile a name candidates recognize and want to join.
- Collaborate with People Ops to ensure smooth handoffs post-offer, including onboarding coordination, relocations, and visa support where needed.
Required Experience
- 5+ years of hands-on experience in proactive sourcing and talent acquisition, preferably in high-growth startups or dynamic environments.
- Deep experience hiring across GTM functions- including Account Executives, BDRs, Solutions Engineers, Forward Deployed Engineers, & Marketing. You know how to read a strong GTM candidate and how to sell a compelling opportunity to them.
- Experience partnering with leaders throughout the recruiting process, acting as a strong hiring partner and trusted advisor.
- Actively using AI tools in your recruiting workflow- whether for sourcing, outreach personalization, candidate research, or pipeline management. You stay current with the evolving recruiter tech stack and bring a point of view on how AI can make hiring smarter and faster.
- Skilled in using LinkedIn Recruiter, ATS tools, and Google Suite to streamline the recruitment process for both active and passive candidates.
- Proficient in sourcing talent across a range of seniority levels, from entry-level graduates to senior professionals.
- Expertise in conducting behavioral and competency-based interviews with a strong ability to effectively evaluate candidates’ skills, cultural fit, and potential.
- Experience managing both high-volume hiring and specialized searches for niche roles.
- Familiarity with tracking and analyzing recruitment metrics (e.g., time-to-hire, quality of hire, and source effectiveness) and using data to refine strategies and improve processes.
Ideal, But Not Required
- Experience in B2B SaaS recruitment.
- Familiarity with Ashby
Our Offer
- Make a meaningful impact by shaping a fast-growing company and creating new opportunities.
- We offer a competitive salary for this role along with an equity component as part of the total compensation package. The final compensation, including salary and equity, will be determined based on factors such as experience, qualifications, and market conditions.
- Market-led and competitive benefits package including access to a self-development budget for conferences, books, or classes.
- Join us onsite in our inspiring office spaces in Berlin, NYC, or London.
- Experience a truly flat hierarchy, interacting directly with founding team members and voicing your ideas.
- Learn from experienced mentors, including the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath.
- Join us at an early but pivotal growth stage where you can take ownership to help us achieve the right business outcomes.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it.
- We seek to actively recognize and combat racism, sexism, ableism, and ageism. We embrace and support all gender identities and expressions and celebrate love in its many forms. We won't inquire about how you identify, or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box’s Edge team powers the connectivity behind our products, including Box Zones and applications hosted across our environment. We’re evolving from a ticket-driven support model to building automated, self-serve network capabilities that application and service owners can consume reliably at scale. We’re looking for a Software Engineer III to design and build backend services and automation that turn complex network functionality into simple, safe, and repeatable workflows. In this role, you’ll deliver high-impact systems using Python and Terraform, grounded in strong networking fundamentals. You’ll partner with internal customers to transform recurring requests into robust products, improving delivery speed, reliability, and developer experience across Box.
WHAT YOU'LL DO
Design and implement backend services and tooling in Python that make network capabilities accessible for internal application and service owners.
Build and maintain Infrastructure as Code with Terraform to provision, configure, and manage network resources reliably.
Translate partner needs into automated workflows that replace manual, ticket-based processes and scale across teams.
Participate in design reviews, question assumptions thoughtfully, and contribute to decisions that improve reliability, security, and usability.
Integrate observability and guardrails to support safe, auditable, and measurable network changes.
Collaborate with cross-functional teams (application owners, reliability, platform) to define requirements and deliver end-to-end solutions.
Write tests, documentation, and runbooks to support operational excellence and maintainability.
Contribute to roadmap planning and continuous improvement of network automation patterns and standards.
Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
3+ years of professional software engineering experience with a strong backend focus.
Proficient in Python with a track record of building production-grade services or automation.
Hands-on with Infrastructure as Code, especially Terraform, including module design, reviews, and CI/CD integration.
Strong understanding of networking fundamentals (e.g., TCP/IP, routing vs. switching concepts, DNS, load balancing, security groups/firewalls).
Product mindset: you distill complex systems into safe, reusable abstractions and prioritize user experience for internal customers.
Systems thinker who can break down ambiguous problems, propose pragmatic designs, and measure outcomes.
Collaborative communicator who seeks diverse perspectives, builds alignment, and gives and receives feedback constructively.
Nice to have: Experience with cloud platforms (GCP and/or AWS), service-to-service networking, and network automation tooling.
Nice to have: Familiarity with observability platforms (e.g., Infroscope or similar), testing frameworks, and secure-by-default practices.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chair Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chair Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$165,000
—
$206,500 USD
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is building the infrastructure that powers AI agents across our entire product ecosystem — and we need a hands-on engineering leader to run it. The Agent Runtime team is a platform team at the heart of Box's AI-first strategy. You will own the runtime engine that enables every Box product team to deploy and operate AI agents at scale, supporting tenants like Box Notes, Canvas, Automate, and Workflows. This is not a team that ships features in isolation — it is the foundation that makes Box's agent-powered products possible.
You will lead a tight-knit team of six engineers (a hybrid of software engineers and ML engineers), work cross-functionally with product and engineering leaders across the company, and present weekly progress directly to VP-level stakeholders. If you are energized by fast-moving, ambiguous environments where the work you do has immediate and visible impact on the business, this is the role for you.
WHAT YOU'LL DO
Lead and grow a six-person hybrid team of software engineers and ML engineers building and operating Box's agent runtime platform.
Own the onboarding of internal tenant teams onto the agent runtime, partnering closely with PMs and engineering managers across multiple product organizations to support their agent deployments.
Drive the technical architecture of the agent runtime service, including the context retrieval layer, ensuring reliability, scalability, and quality.
Champion an eval-driven development culture — define evaluation frameworks, run agent quality assessments, and use data to guide the team's technical direction.
Manage and coordinate the team's on-call rotation to ensure timely and effective incident response, actively participate in escalated on-call incidents to provide leadership and support, and drive improvements by addressing recurring issues to minimize disruptions and deliver an enterprise grade platform.
Present weekly plans, progress, and demos to VP-level leadership, maintaining high visibility and accountability for the team's execution.
Contribute directly to technical solutions — including code — when the team needs it, modeling the player-coach approach that defines this team's culture.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You bring 7+ years of software or ML engineering experience and have maintained strong technical fundamentals — you are comfortable with distributed systems, ML systems, and can roll up your sleeves and contribute code when the team needs it.
You have 2+ years of engineering management experience leading hybrid teams of software engineers and ML engineers, and you lead from the front rather than from a distance.
You have hands-on experience with AI agents or LLM-based systems — you can speak fluently about agent architectures (ReAct, planner-based, or similar), evaluation methodologies (recall, precision, NDCG, LLM-as-judge), and the real-world challenges of deploying customer-facing agents in production at scale
You thrive in ambiguous, fast-moving environments where priorities shift with the industry — you adapt quickly, keep the team focused, and deliver customer value even when the plan changes.
You are a natural cross-functional collaborator who has worked with multiple teams outside your own org — partnering with product managers and engineering leaders across different organizations is where you do some of your best work.
Familiarity with LangGraph or other agent harness frameworks (e.g., DSPy, AutoGen) is a plus, though equivalent experience with other agent architectures is equally valued.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$217,000
—
$271,500 USD
Location: Canada, Waterloo, ON
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Software Engineer II, Backend
Waterloo, ON
Build what’s next for players.
We’re a startup inside Sony PlayStation: fast-moving, experimental, and highly ambitious, while backed by the scale, resources, and trust of Sony Interactive Entertainment.
We’re building new mobile and web experiences that help gamers connect, discover, and play together in better ways. This is a rare opportunity to build at startup speed and deliver significant impact inside one of the largest gaming companies in the world.
We are seeking a Software Backend Engineer to help design, build, and operate the services and data systems that power our new consumer experiences.
Responsibilities
Design, build, test, deploy, and operate reliable backend services and APIs for consumer applications across mobile and web.
Contribute to backend architecture and technical decisions related to scalability, availability, consistency, latency, security, and cost.
Design and maintain data models using relational and non-relational databases, caching systems, and asynchronous processing patterns.
Build and maintain GraphQL and REST APIs that support mobile and web client experiences.
Monitor and improve service performance, reliability, observability, and operational health.
Partner with product managers, designers, and client engineers to translate product requirements into practical technical solutions.
Participate in code reviews and share technical knowledge with other members of the engineering team.
Requirements
3+ years of professional software development experience building backend services or applications.
BS/MS degree in Computer Science, Software Engineering, or equivalent practical experience.
Proficiency in server-side development (Node.js with TypeScript preferred).
Experience with relational and non-relational databases, including data modelling, indexing, transactions, and performance optimization (PostgreSQL preferred).
Experience designing, building, or integrating GraphQL and REST APIs.
Familiarity with caching, message queues, event streams, or asynchronous processing systems.
Understanding of cloud infrastructure, containerized services, CI/CD pipelines, and infrastructure as code.
Experience working with production systems on AWS or another major cloud platform.
Bonus
Experience building social, community, gaming, or other consumer products.
Understanding of real-time communication systems, including messaging, presence, notifications, and activity feeds.
Experience working with social graphs, recommendation systems, content discovery services, or personalization platforms.
Familiarity with trust and safety, content moderation, abuse prevention, or user-reporting systems.
Previous experience at an early-stage startup or on a zero-to-one product team.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated Ontario base pay range for this role is listed below.
$119,400
—
$169,400 CAD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
New York, NY, United States
УдалённоseniorRemote, South Korea
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ОфисLimassol, Cyprus; EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family; Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free
East Coast - USA
ОфисSan Francisco, CA
Dhahran, Saudi Arabia
ГибридseniorLondon Office; Berlin Office
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance