Location: Remote, KSA; Remote, UAE
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Strategic Account Executive, you'll help expand GitLab's presence across MENA by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. This role is focusing on new logos and some existing business. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence. In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the French market.
You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication. Over your first year, your impact will come from building account plans for large organizations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
What you'll do
Lead strategic account activity for large prospects and customers, providing direction throughout pre-sales and post-sales engagements.
Develop opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
Create account plans and customer proposals that clearly connect GitLab capabilities to organizational priorities and transformation goals.
Coordinate with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
Generate qualified pipeline in partnership with strategic channel partners and support new customer development efforts.
Contribute customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer.
Prepare activity and forecast reports, and help analyze wins and losses to improve future sales execution.
Collaborate with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
What you'll bring
Experience selling into large organizations and navigating complex enterprise sales cycles with multiple stakeholders.
Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
Strength in negotiation, presentation, and closing conversations in a clear and effective way.
Comfort working independently on complex projects while coordinating with cross-functional teams.
Fluency in English and Arabic required
Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments.
About the team
The team focuses on growing GitLab's enterprise business by helping large organizations adopt a single platform for software delivery, security, and collaboration. This role works closely with cross-functional partners across sales, solutions, support, marketing, and product, and contributes to an asynchronous, distributed way of working that values transparency, accountability, and shared customer insight. The team's work sits at the intersection of strategic growth and customer transformation, with a focus on helping enterprises evaluate, adopt, and expand their use of GitLab across complex environments.
#LI-CA2
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Role background
At Wolt, we create technology that brings joy, simplicity, and earnings to neighborhoods around the world. Since 2014, we’ve grown from delivering restaurant food to delivering (almost) everything, now operating in over 500 cities across 34 countries. In 2022 we joined forces with DoorDash, continuing to dream big and expand globally.
The role you’re looking at is part of Wolt Market, our fast-growing grocery delivery service. Wolt Market stores are “dark stores”- designed purely for delivery rather than walk-in shopping. Customers across Greece can order groceries online and have them delivered to their doorstep at lightning speed. Our focus is on customer-first product selection, ultra-fast delivery, and shaping the future of grocery shopping. This role is key to our growth in Greece.
We are looking for a full-time Store Manager to lead one of our Athens region dark stores. You’ll oversee operations, manage 2–4 Shift Leads, and ensure smooth daily processes including stock management, freshness, and order accuracy. You’ll hire, train, give daily feedback, and hold 1:1s twice a year to develop your team. You’ll play a central role in shaping how Wolt Market operates locally and drives growth.
What you’ll be doing
Leading, growing and motivating a team. Creating an environment where your colleagues can do their best work and have fun while working. You’ll get to plan team events with your team - something we aim to do a couple times a year.
Your main goal will be to consistently improve the way our stores operate with help from the Operations Team. Fast delivery and fluent operations consist of a large field of things, this is one of the key day to day operational tasks you’ll be working with.
Continuous participating in internal and external meeting
The role also includes a good collaboration and communication with other functions at Wolt to make sure we have a good selection & right products on sale.
Monitoring shrink levels and control the amount of food that goes to waste.
Managing shift scheduling.
Handling incoming goods and order of the store.
Overseeing everything the store and colleagues need to enable fast growth. This includes everything from ordering office supplies or IT-devices to a complete set of new fridges.
What we’re hoping you’ll bring
Leadership experience and demonstrate the ability to motivate others.
Experience from working in a grocery store is a plus.
A fast learner with the ability to multitask.
Proactive and service-minded are words that describe you.
You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.
You are tech savvy.
You are able to work both during the day, evenings and weekends.
Data-driven and analytical, you understand data to help improve and develop.
A fluent level of Greece and knowledge of English is required.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Canada - Remote; Toronto
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Moscow, Russia; Tallinn, Estonia; Bucharest, Romania; Dubai, United Arab Emirates; Riga, Latvia
We are seeking a
Dell Deployment Consultant (Russian Speaker)
to support the deployment, implementation, and integration of Dell Technologies solutions for enterprise customers. The ideal candidate will work closely with customers, project managers, and technical teams to plan, install, configure, and deploy Dell infrastructure solutions while ensuring successful project delivery and high customer satisfaction.
The role requires fluency in
Russian and English
, strong technical deployment experience, and the ability to manage customer engagements throughout the deployment lifecycle.
Key Responsibilities
Lead the deployment and implementation of
Dell Technologies
solutions for enterprise customers.
Install, configure, and deploy Dell infrastructure products, including servers, storage, virtualization, and related solutions.
Gather customer requirements and translate them into deployment plans.
Perform solution installation, configuration, testing, validation, and go-live activities.
Execute system upgrades, migrations, and deployment activities with minimal business disruption.
Collaborate with project managers, architects, engineers, and support teams throughout the project lifecycle.
Conduct system health checks and deployment verification.
Support hardware and software integration activities.
Perform troubleshooting during deployment and coordinate issue resolution with Dell technical support when required.
Develop implementation documentation, deployment guides, and technical reports.
Deliver knowledge transfer and end-user or administrator training.
Ensure deployments follow Dell best practices and customer requirements.
Provide post-deployment support and transition projects to the support team.
Requirements
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
Fluent Russian and English (spoken and written) is mandatory.
3+ years of experience in deployment, implementation, or professional services.
Hands-on experience with
Dell Technologies
infrastructure solutions.
Experience deploying Dell PowerEdge Servers, Dell PowerStore, PowerMax, PowerScale, Unity XT, or other Dell storage solutions.
Experience with VMware vSphere or Microsoft Hyper-V virtualization platforms.
Knowledge of Windows Server and Linux operating systems.
Understanding of networking concepts including TCP/IP, VLANs, DNS, DHCP, and SAN technologies.
Experience with data migration and infrastructure deployment projects.
Strong troubleshooting and analytical skills.
Excellent customer-facing communication skills.
Preferred Qualifications
Dell Technologies certifications (DCA, DCS, DCE, or equivalent).
Experience with VMware, Microsoft, or Red Hat technologies.
Knowledge of backup and disaster recovery solutions.
Experience with cloud platforms such as Microsoft Azure or AWS.
Familiarity with automation and scripting tools such as PowerShell, Bash, or Python.
ITIL Foundation certification is an advantage.
Soft Skills
Strong customer service orientation.
Excellent communication and presentation skills.
Ability to manage multiple deployment projects simultaneously.
Strong organizational and documentation skills.
Ability to work independently and within international teams.
Willingness to travel if required.
Preferred Experience
Enterprise infrastructure deployment.
Data center implementation and migration projects.
Dell Technologies Professional Services experience.
Multi-country or multinational customer deployments.
Experience working in a consulting or system integrator environment.
Location: Paris, France
About the Company
Freedom24 is a brokerage and investment company headquartered in Cyprus, with representative offices in France, Germany, Italy, Lithuania, Bulgaria, the Netherlands, Portugal, Spaiт and Poland. The company provides clients with access to global stock exchanges, investment products, and brokerage services across the European market.
We are currently launching a new strategic project — a digital bank in France.
About the Project
This is a greenfield project: there is no product, team, license, or infrastructure yet — all of it needs to be built from the ground up. We are looking for a director who will take full end-to-end ownership of the project: from strategy, licensing and team building to the first customer and scaling.
Key Responsibilities
Leading the turnkey launch of a digital bank: from concept to operational go-live:
Product and operating strategy
: retail products, SME, payment services, cards, online channels.
Fintech architecture
: designing the architecture and managing development of the bank's digital platform.
Licensing
: managing the banking license application process — liaising with the regulator, consultants, and auditors.
Operating model
: building risk management, compliance, KYC/AML, and customer service processes.
Team
: building and leading the team, hiring key executives and experts.
Finance and planning
: financial and strategic planning, budget formation and execution control.
Representation
: representing the company to regulators, partners, and investors.
Negotiations and partnerships
: negotiating with vendors, fintech providers, and payment systems.
Requirements
Proven experience launching a bank/neobank/fintech product from scratch, preferably in Europe.
Understanding of French or European banking regulation (ACPR, ECB, PSD2, AML5/6, GDPR); experience obtaining a banking or EMI license is a strong plus.
Experience building a team from the ground up (hiring key executives, organizational structure).
Background in digital banking/fintech in a senior management role (COO, startup CEO, Head of Digital Banking, Country Manager, etc.).
Understanding of technology: core banking systems, BaaS providers, payment infrastructure, mobile development (deep understanding of product and architecture, not necessarily hands-on technical expertise).
Fluent in French and English (French is critical for working with the regulator and hiring the local team).
Entrepreneurial mindset: ready to work in startup mode — from strategy to operational details.
Nice to Have
Personal network of contacts at ACPR/Banque de France or among licensing consultants.
Experience working with BaaS platforms or partner banks in France.
Experience raising investment/capital for a fintech project.
Benefits
Competitive salary and bonus scheme — the exact figure to be finalized at the final stages.
Operational and business support from our operating hub in achieving the project's goals.
A key leadership role in a strategically important project for the group — with real influence over architecture, product, and launch outcomes.
Backing and resources of an established international investment group: the holding's legal, financial, HR, and IT infrastructure.
The chance to build a bank and a team from a blank slate — a rare full-cycle launch experience for a professional at this level.
Location: Pasir Gudang, Malaysia
Our Client
Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality.
Key Responsibilities
Conduct research on current consumer market trends and emerging technologies to support the development of new food products.
Establish and optimize production applications to ensure new products can be successfully transferred into manufacturing.
Plan and conduct production trial runs, prepare trial reports and analysis, and carry out product evaluation and testing to assess product performance, quality, and feasibility.
Ensure all product development activities comply with existing technical specifications, quality standards, and company procedures.
Conduct shelf-life studies for newly developed products to validate product stability and quality over time.
Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS).
Ensure compliance with food safety standards and certifications, including
HACCP, GMP, FSSC 22000, BRC, IFS, and Halal
requirements.
Act as the team lead in the absence of the
R&D Assistant Manager
, providing guidance and ensuring continuity of day-to-day operations.
Requirements
Bachelor's Degree in Food Technology, Chemical Engineering, Bio-Process Engineering, or a related discipline in Food Research & Development.
3+ years of prior experience within a food manufacturing environment handling non-dairy creamers (NDC).
Familiarity with food safety and quality management standards is preferred.
Willing to be based and work in Tanjung Langsat, Pasir Gudang, Johor.
Strong analytical, problem-solving, and organizational skills.
Good communication and teamwork abilities, with the capability to work effectively in a cross-functional environment.
Proactive, detail-oriented, and able to work independently while managing multiple priorities.
Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next CEO Communications Director.
About the job
Twilio is an innovative-driven company that’s dramatically transformed itself over the past 18 months and we’re seeking a
CEO Communications Director
to help support its CEO. In this highly visible, fast-paced, and strategic role, you will help shape and manage the CEO's external communications, building a high-impact narrative that elevates his voice across global stages, key industry moments, and digital channels.
This role sits within Twilio’s Corporate Communications team, which is responsible for shaping and delivering Twilio’s story to media, customers, industry analysts, and employees. You will collaborate closely with partners across Product Marketing, Investor Relations, Legal, Brand, and Corporate Communications to align the CEO’s external communications with our overarching business strategy.
Responsibilities
In this role, you’ll:
Drive Strategic Messaging:
Lead the development of high-impact executive messaging for the CEO across key milestones, including quarterly earnings, corporate announcements, company milestones, and strategic business priorities.
Shape Thought Leadership:
Partner with PR and social media teams to conceptualize and execute a compelling thought leadership program. This includes ghostwriting long-form narratives and bylines.
Drive Media Relations:
Lead proactive media outreach, crafting pitches and securing high-profile placements, feature profiles, and speaking opportunities that align with Twilio's corporate narrative.
Own CEO Social Presence:
Direct, manage, and continuously grow the CEO's LinkedIn presence, ensuring a consistent, engaging, and authentic digital footprint.
Collaborate Cross-Functionally:
Serve as a bridge across the business, working in lockstep with the CEO and other key teams.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
12+ years of experience
in executive communications, corporate communications, or public relations, ideally within a high-growth or enterprise technology environment.
Proven track record
of directly supporting and advising C-suite leaders in high-stakes, fast-moving environments.
Exceptional writing, editing, and storytelling skills
with deep executive judgment and the ability to capture a specific leader's authentic voice.
Hands-on media relations experience
, with a demonstrated ability to successfully pitch and place complex stories in top-tier business and technology outlets.
Strategic and systematic thinker
who can establish high-level narratives and execute them with tactical precision.
Exceptional organizational skills
with a calm-under-pressure demeanor and the ability to manage competing priorities on tight timelines.
Strong collaborative and influencing skills
, with a proven ability to navigate complex, matrixed global organizations without formal authority.
Desired:
Active practitioner of AI:
Strong interest in how artificial intelligence is transforming public relations and communications, with a willingness to lead change and build innovative workflows using AI tools.
Familiarity with enterprise technology:
A solid baseline understanding of cloud communications, API technologies, data platforms, or financial/corporate communications.
Experience managing executive social media presence
(e.g., LinkedIn) with an eye for digital engagement trends.
Experience working inside a fast-paced
agency environment as well as in-house
.
Location
This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $213,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200- $226,500.
Based in the San Francisco Bay area, California: $201,280 - $251,600.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until October 31, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
We're looking for a Staff Product Manager to own the vision and roadmap for observability at Render. The role spans both the systems layer and the fast-emerging world of agent observability. This is a role for someone who wants to define what it means to understand your software in an era where AI is fundamentally changing how it gets built and run: where a production incident might trace through services, queues, model calls, and autonomous agent decisions, and where cost is measured in tokens as much as CPU-hours.
This is a new specialization at Render, and you will own the visibility layer for AI workloads and drive the technical and strategic direction for Render's observability surface, including logs, metrics, traces, and the OpenTelemetry ecosystem. You'll engage with Render's customers and our product development teams to develop a deep understanding of how they debug, monitor, and manage spend, and build conviction about where observability needs to go next.
WHAT YOU'LL DO
- Own the vision, strategy, and roadmap for observability at Render. Your scope spans systems telemetry (logs, metrics, distributed tracing), OpenTelemetry-native instrumentation and export, agent and LLM observability (traces of model calls, tool use, and multi-step agent runs), and the cost and usage layer that makes token economics legible.
- Drive prioritization across observability investments, balancing foundational telemetry infrastructure against near-term product needs.
- Partner deeply with Engineering & other Product teams to shape the technical direction of Render's telemetry pipeline, ensuring architectural decisions optimize for signal fidelity, query performance, and cost at scale. Observability touches every product surface at Render, so the dexterity to understand the shape of our other investment areas is essential.
- Develop a strong, opinionated point of view on what observability means for AI-native builders. How will OTel conventions extend to agent workloads, what a trace of an agent run could look like inside Render, and how teams should reason about token spend, model routing, and cost attribution.
WE'RE LOOKING FOR
- 7+ years in Product Management, with substantive experience in observability, monitoring, developer tools, or infrastructure products.
- Working fluency with the OpenTelemetry ecosystem — signals, semantic conventions, collectors, and the tradeoffs of instrumenting real production systems. Bonus if you've tracked the emerging conventions for GenAI and agent observability.
- Familiarity with the economics of AI workloads: token pricing, model selection tradeoffs, and how teams budget for and attribute LLM spend. Major bonus if you've worked on an LLM gateway, proxy, or metering product.
- Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering.
- A track record of taking ambiguous, cross-cutting problems and turning them into clear strategy and shipped outcomes.
- Strong communication and storytelling skills.
WHAT WOULD BE NICE TO HAVE BUT NOT REQUIRED
- Experience as an SRE, observability engineer, or infrastructure engineer.
- Hands-on experience building AI agents, or instrumenting and evaluating them in production.
- Contributions to OpenTelemetry or adjacent open-source telemetry projects.
If this role excites you but you don't meet every single requirement or your experience is in an adjacent role such as engineering management, we'd still love to hear from you. Your unique experience might be just what we need.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Remote: United States
Workplace: Remote
At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications. Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms—so teams can ship fast, scale reliably, and focus on their product, not infrastructure.
Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you're building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.
Our platform is trusted by over 7 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $260M, to accelerate our vision of making cloud infrastructure both powerful and intuitive—designed for the speed of modern AI development.
We’re a diverse and talented team that values craft, velocity, and user experience. If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you.
APPLYING TO RENDER
We're seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team.
We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each requirement listed.
Our interview process is unique to each role, and we value the candidate experience just as much as our customer experience. We hope your conversations with us reflect a thoughtful process that is illuminative, enjoyable, and respectful of your time.
We're looking for a Staff Product Manager to own the vision and roadmap for Render's datastores portfolio, with our Postgres offering at the center. You will define what a modern managed database experience looks like, including how database products will adapt to new state patterns from agents and how agents as users of state-keeping products should be accommodated.
You'll drive the technical and strategic direction for Render Postgres and our broader data layer, working directly with your team and infrastructure engineering to shape architectural decisions. You'll engage with Render's customers and our product development teams to develop a deep understanding of their data needs and build conviction about where the datastores portfolio needs to go next.
WHAT YOU'LL DO
- Own the vision, strategy, and roadmap for Render's datastores, anchored on Postgres. Your scope spans provisioning and lifecycle management, high availability and disaster recovery, backups and point-in-time recovery, scaling and performance, connection management, and the extension ecosystem.
- Drive prioritization across Render's data investments, balancing the leverage of foundational reliability work — replication, failover, storage performance — against near-term product and business needs, and being able to negotiate those tradeoffs.
- Partner deeply with Engineering & other Product teams to shape the technical direction of Render's data layer, ensuring architectural decisions optimize for durability, performance, and operational simplicity. Databases are where customer trust is won or lost, so an instinct for reliability and data safety is essential.
- Develop a strong, opinionated point of view on how managed Postgres needs to evolve to serve AI-native builders — from vector workloads and retrieval pipelines to databases that are spun up, branched, and torn down programmatically by agents at scale.
- Set the standard for how developers experience data on Render, providing clear guidance, sensible defaults, and abstractions that make it easy for teams to run production databases with confidence — without needing a DBA on staff.
WE'RE LOOKING FOR
- 7+ years in Product Management, with the majority spent on databases, data infrastructure, developer tools, or platform products.
- Familiarity with Postgres — its architecture, operational model, ecosystem, and the tradeoffs teams face running it in production. Bonus if you have strong perspective on how agentic workloads and AI-native applications are reshaping database usage patterns.
- Deep developer empathy, for both internal engineering teams and our customers, and the technical depth to make sound architectural tradeoffs in collaboration with engineering.
- A track record of taking ambiguous, high-stakes reliability and infrastructure problems and turning them into clear strategy and shipped outcomes.
- Strong communication and storytelling skills.
WHAT WOULD BE NICE TO HAVE BUT NOT REQUIRED
- Experience as a database engineer, DBA, or infrastructure engineer.
- Hands-on experience with Postgres internals, replication tooling, or the extension ecosystem (e.g., pgvector, PostGIS).
- Experience building AI agents or the data infrastructure that powers them.
If this role excites you but you don’t meet every single requirement, we’d still love to hear from you—your unique experience might be just what we need.
BENEFITS
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
- Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
- Continuous learning benefits & related support.
This position is generally not eligible for new visa sponsorship. At Render's discretion, the business may sponsor existing visa transfers. Applicants who require sponsorship must receive business authorization.
Render is an equal-opportunity employer. We know that employing a team rich in diverse thoughts, experiences, and opinions allows our employees, product, and community to flourish. We make all employment decisions including hiring, evaluation, termination, promotional, and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
We encourage all who are interested to apply. We can't wait to hear from you!
Render — CCPA Applicant Privacy Notice https://drive.google.com/file/d/1wKr9IejoT5McFrs9I2mahQnf6AFwb3z2/view
Render — GDPR Applicant Privacy Notice https://drive.google.com/file/d/1_8jtyXQ1HdRdTdQn9sZ7n-R-zAGBmsFa/view
Location: Toronto, Ontario, Canada
About the Role
iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with vendors and clients.
Responsibilities
Conduct calls to set appointments for licensed sales professionals.
Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products.
Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors.
Make 50+ outbound calls per day.
Learn financial markets and portfolio strategies.
Assist senior sales professionals within assigned territory.
Effectively partner with the external wholesaler and the regional distribution team.
Utilize contact management systems to capture information and schedule follow up activities.
Prepare for and pass necessary licenses.
Qualifications
Bachelor's Degree
0-2 years of relevant experience
Sales and client service experience, within financial services industry is a plus
Excellent relationship, follow-up, and communication skills
General knowledge of the financial services industry
Motivated, mature, trustworthy, and a team player
Highly organized and able to prioritize in a fast-paced environment
Knowledge of private markets, structured products, and options is a plus
Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date
Benefits
iCapital offers a compensation package which includes salary and equity for all full-time employees. This role is eligible for comission. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional AI-Native Data Analyst to join Garner and drive how data shapes business decisions at scale. You'll be the person the business trusts to turn fuzzy questions into the metrics, dashboards, and deep-dive analyses that decisions actually get made on — owning that work end-to-end.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own KPIs and dashboards end-to-end.
Build, maintain, and govern key KPIs and dashboards across business domains, managing the full lifecycle of analytics projects from scoping to delivery.
Be a thought partner on measurement.
Partner with stakeholders to define how success is measured across Garner's products and operations.
Build scalable data pipelines.
Collaborate with the data engineering team to create maintainable pipelines that power reliable reporting.
Develop deep domain expertise.
Build a strong understanding of your analytical domain so you can independently drive meaningful insights.
Close reporting gaps.
Identify where coverage is missing and proactively develop new dashboards and insights to fill them.
Raise the bar on data practices.
Advocate for best practices in visualization, documentation, metric consistency, and stakeholder communication across teams.
Answer high-stakes, ambiguous questions.
Run deep-dive investigations into complex business problems — the kind of analysis leadership uses to make strategic calls.
The ideal candidate has:
5+ years
of experience
in Data Analytics, Business Intelligence, or a similar data-centric role.
Cross-functional translation.
Ability to translate ambiguous business questions into data-driven solutions and to work effectively with non-technical stakeholders.
Autonomy and ownership.
Comfortable working independently and owning reporting projects end-to-end.
Automation mindset.
Attention to detail with a bias toward automation and scalability over one-off work.
AI Nativity.
Comfort with and excitement about building analytics, building dashboards, and validating results by harnessing the power of AI agents.
Making data accessible
. A track record of getting stakeholders trustworthy, self-serve access to the information they need. Experience with a BI/visualization tool (Looker, Tableau, Power BI, or similar) helps — but the outcome matters more than the specific tool.
Modern data stack.
Hands-on with Snowflake (or a comparable cloud warehouse) and SQL at scale; experience with dbt strongly preferred — you'll partner with Data Management in governed pipelines, not just consume their outputs.
A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you’ll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $167,000 - $210,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional AI-Native Data Analyst to join Garner and drive how data shapes business decisions at scale. You'll be the person the business trusts to turn fuzzy questions into the metrics, dashboards, and deep-dive analyses that decisions actually get made on — owning that work end-to-end.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own KPIs and dashboards end-to-end.
Build, maintain, and govern key KPIs and dashboards across business domains, managing the full lifecycle of analytics projects from scoping to delivery.
Be a thought partner on measurement.
Partner with stakeholders to define how success is measured across Garner's products and operations.
Build scalable data pipelines.
Collaborate with the data engineering team to create maintainable pipelines that power reliable reporting.
Develop deep domain expertise.
Build a strong understanding of your analytical domain so you can independently drive meaningful insights.
Close reporting gaps.
Identify where coverage is missing and proactively develop new dashboards and insights to fill them.
Raise the bar on data practices.
Advocate for best practices in visualization, documentation, metric consistency, and stakeholder communication across teams.
Answer high-stakes, ambiguous questions.
Run deep-dive investigations into complex business problems — the kind of analysis leadership uses to make strategic calls.
The ideal candidate has:
3+ years
of experience
in Data Analytics, Business Intelligence, or a similar data-centric role.
Cross-functional translation.
Ability to translate ambiguous business questions into data-driven solutions and to work effectively with non-technical stakeholders.
Autonomy and ownership.
Comfortable working independently and owning reporting projects end-to-end.
Automation mindset.
Attention to detail with a bias toward automation and scalability over one-off work.
AI Nativity.
Comfort with and excitement about building analytics, building dashboards, and validating results by harnessing the power of AI agents.
Making data accessible
. A track record of getting stakeholders trustworthy, self-serve access to the information they need. Experience with a BI/visualization tool (Looker, Tableau, Power BI, or similar) helps — but the outcome matters more than the specific tool.
Modern data stack.
Hands-on with Snowflake (or a comparable cloud warehouse) and SQL at scale; experience with dbt strongly preferred — you'll partner with Data Management in governed pipelines, not just consume their outputs.
A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $131,000 - $140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Anywhere in Québec
La santé n'attend pas.
Pas le temps que les symptômes s'aggravent. Pas six mois d'attente pour un rendez-vous. Pas le temps que le système rattrape son retard. C'est pourtant ainsi que fonctionne la santé aujourd'hui : on attend, jusqu'à ne plus pouvoir.
Alan existe pour mettre fin à l'attente.
La santé est un droit universel, et nous sommes convaincus que ce droit ne prend tout son sens que lorsqu'il va de pair avec la prévention. Il faut cesser de voir la santé comme quelque chose que l'on répare pour la penser comme quelque chose que l'on construit, jour après jour. Ce n'est pas qu'une question de volonté : c'est le système de santé lui-même qui doit fonctionner pour tous, et de façon durable.
C'est pourquoi nous bâtissons la nouvelle référence en matière d'assurance prévention. Alan est la première entreprise à réunir l'assurance, la prévention et les soins dans une seule expérience, saluée par nos membres.
Nous vivons une aventure hors du commun : construire une entreprise de premier plan à l'échelle mondiale, portée par une culture unique https://alan.com/en/careers. Nous comptons déjà plus de 40 000 entreprises clientes de toutes tailles, couvrons plus d'un million de membres et avons dépassé les $1B d'ARR.
La prévention comme nouvelle norme : voilà ce que nous construisons avec notre équipe de plus de 800 personnes. Si cela vous parle, sachez que nous recrutons en France, en Espagne, en Belgique et au Canada. Et au-delà.
🐼 Qui sommes-nous ?
Vous. En mieux. Avec Alan.
La vision d'Alan est de faire de la prévention la nouvelle norme des soins, pour tous. Notre mission : aider chacun à vivre en bonne santé jusqu'à 100 ans, et permettre aux employeurs de faire des avantages santé leur investissement le plus précieux, plutôt qu'un simple centre de coûts.
Nous bâtissons un partenaire santé intégré de bout en bout, qui réunit sans couture l'assurance et une offre de soins intelligente au sein d'un même système.
En reliant toutes les dimensions du soin — privé, public et en accès direct — nous créons une expérience de santé pensée autour du membre. Nous accompagnons chacun pour prendre soin de soi au quotidien et vivre en meilleure santé.
🤘 Comment travaillons-nous ?
Celles et ceux qui rejoignent Alan sont toujours surpris et séduits par notre méthode de travail. Un ensemble de valeurs culturelles https://alan.com/about/company-culture guide notre façon de faire, parmi lesquelles :
🎯 Ce qui nous anime — Aider nos membres à vivre en meilleure santé
1. La mission avant tout : penser à long terme et placer la réussite de notre mission au premier plan.
2. Satisfaire le membre et le client : nous sommes entièrement tournés vers la résolution de leurs problèmes et la création des expériences les plus agréables.
🏆 Comment nous cultivons l'excellence — Recruter les meilleurs et leur donner les moyens de réussir
1. Champions de l'excellence : des standards très élevés et une forte densité de talents.
2. Responsabilité distribuée : des « despotes éclairés » qui assument pleinement leurs décisions et leurs résultats.
3. Radicalement transparents : toute l'information est accessible et couchée par écrit en priorité, pour que chacun décide au mieux, de façon asynchrone.
🤝 Comment nous progressons ensemble — Nous aider mutuellement grâce aux feedbacks honnêtes et à une pensée audacieuse
1. Alchimie optimiste : des optimistes qui collaborent avec une bienveillance sincère et soutiennent leurs coéquipiers.
2. Challengers empathiques : des feedbacks directs et bienveillants, doublés d'encouragements, pour progresser ensemble sur le plan professionnel.
3. Contrariens audacieux et créatifs : penser autrement et oser de nouvelles approches pour viser l'excellence.
⚡ Comment nous avançons rapidement — Combattre la complexité et nous concentrer sur l'essentiel
1. Rigoureux dans l'exécution : agir avec détermination et une concentration qui fait fructifier le succès dans la durée.
2. Se battre pour la simplicité : uniquement des processus à fort impact, et une frugalité intelligente.
🙌 Qui recherchons-nous ? 🙌
Nous recherchons un psychothérapeute pour notre nouveau service de téléthérapie destiné à nos membres au Québec. Si vous avez envie d'être à l'avant-garde de l'innovation et de rejoindre une équipe exceptionnelle, ce poste est fait pour vous. Fidèles à nos valeurs de simplicité, de transparence et de prévention, nous sommes pleinement mobilisés pour offrir une expérience remarquable aux Québécoises et aux Québécois, avec le lancement de notre service au Québec et partout au Canada 🇨🇦 (les permis valables dans plusieurs provinces sont donc les bienvenus !).
🌳 Critères de sélection :
* Maîtrise du français à l'oral et à l'écrit (langue maternelle ou niveau équivalent), les séances avec nos membres au Québec se déroulant majoritairement en français.
* Détenir le droit d'exercer la psychothérapie au Québec, c'est-à-dire l'un des statuts suivants :
Psychologue membre en règle de l'Ordre des psychologues du Québec (OPQ) ; ou
Titulaire du permis de psychothérapeute délivré par l'OPQ, à titre de membre en règle d'un ordre professionnel habilité — notamment l'Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec (OTSTCFQ) ou l'Ordre des conseillers et conseillères d'orientation du Québec (OCCOQ) ; ou
* Médecin membre du Collège des médecins du Québec autorisé à exercer la psychothérapie.
Connaissance du français reconnue aux fins de l'admission à l'ordre professionnel : les personnes n'ayant pas fait leurs études en français doivent avoir réussi l'examen de français de l'Office québécois de la langue française (OQLF), conformément à la Charte de la langue française.
* Bonne connaissance de la TCC (thérapie cognitivo-comportementale), de la thérapie des schémas, de l'EMDR ou de la thérapie ACT.
* Des spécialités en phase avec les besoins de nos membres : stress, épuisement professionnel, estime de soi, dépression et traumatismes.
* Une spécialisation en thérapie auprès des adultes.
* De 5 à 7 ans d'expérience professionnelle au minimum.
* Une disponibilité d'au moins 3 heures par semaine.
* Une réelle aisance avec les outils et plateformes numériques.
* Une preuve d'assurance responsabilité professionnelle (minimum de 5 M$ CA).
⭐ Des atouts supplémentaires :
* La maîtrise d'une autre langue (anglais, espagnol, arabe, créole, etc.).
* Un permis d'exercice dans une autre province (p. ex. Ontario, Colombie-Britannique ou Alberta).
* Une formation en thérapie cognitive basée sur la pleine conscience (MBCT).
⚡️ Processus de recrutement :
Le processus se déroule en deux étapes. Vous pourrez bien sûr poser toutes vos questions : nous recherchons des personnes exceptionnelles et tenons à ce que vous mesuriez pleinement l'aventure qui vous attend.
* Premier entretien :
* Rencontre avec l'équipe Alan (30-45 minutes), pour faire connaissance et préciser notre organisation et nos attentes.
* Deuxième entretien :
* Entretien technique (45 minutes) avec Lydia Martin, responsable du programme mondial de santé mentale d'Alan. Titulaire d'un doctorat en psychologie, elle échangera avec vous sur votre expertise et vos connaissances thérapeutiques.
Feedback : dans l'esprit de transparence propre à Alan, nous nous efforçons de donner du feedback à chaque étape et de revenir vers vous sous 48 heures (les fins de semaine ne comptent pas !).
🙌 Avantages et privilèges
Chez Alan, vous contribuez à bâtir la plateforme de santé mentale de nouvelle génération, qui donne à de nombreuses personnes accès à un accompagnement personnalisé. Voici ce que nous offrons :
* Une rémunération attrayante.
* Une grande souplesse d'horaire et de lieu de travail : vous pouvez travailler depuis votre domicile ou votre cabinet (les rendez-vous avec nos membres se déroulent en téléconsultation).
* La possibilité de rejoindre une communauté soudée de thérapeutes, où grandir, échanger et apprendre ensemble.
* L'accès à une patientèle en croissance.
* La chance de contribuer à déstigmatiser la santé mentale et à y ancrer une approche préventive.
* La participation à une réunion d'équipe d'une heure chaque mois.
Note importante : nous recrutons des personnes, pas des rôles.
Après avoir lu cette description, si vous avez le sentiment de ne pas réunir tous les prérequis, mais que le poste correspond à là où vous en êtes ou à ce vers quoi vous souhaitez évoluer, nous vous encourageons à postuler.
Tout le monde n'ira pas au bout de notre processus de recrutement, mais chacun, aussi sous-représenté soit-il, devrait se sentir libre de tenter sa chance : il n'y a que des apprentissages, ou des réussites, à en tirer.
🔖 Pour en savoir plus, consultez nos pages À propos d'Alan https://alan.com/aboutet Carrières https://alan.com/careers, ainsi que notre Medium https://medium.com/alan, notre blogue https://blog.alan.com et notre page Glassdoor https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role
As part of the Product team at Offchain, you will work with leaders in the blockchain space to solve novel technical, economic, and social challenges. This is a senior player-coach role where you’ll lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You’ll work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious onchain products to market. You’ll also collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including our CTO and Head of Product.
What you'll do:
Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum.
Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences.
Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience.
Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients.
Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development.
What you'll need:
Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure.
8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions.
4+ years of experience leading, managing, and developing high-performing technical teams.
Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans.
A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate.
Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions.
Passion for and understanding of blockchain technologies
Strong collaboration skills with both internal and external teams
Experience writing Rust, Solidity or Golang.
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a Senior Campaign Manager to take ownership of campaign planning and coordination across our near-prime client portfolio. You will define the campaign structure and schedule, coordinate cross-functional teams to automate and launch campaigns on time, and ensure seamless execution from brief to analysis. This role requires a systematic thinker who can build scalable campaign processes and deliver results in a fast-paced lending environment. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Define the structure, prioritization, and schedule of portfolio campaigns targeting activation, balance building, retention, and cross-sell among Near Prime customers.
Own the full campaign cycle — from briefing and task setting to launch coordination, delivery monitoring, and post-campaign analysis.
Collaborate with development and CRM teams to automate recurring campaigns, reducing manual effort and increasing speed to market.
Work closely with marketing, analytics, IT, and product teams to align on timelines, resources, and priorities for all campaign initiatives.
Verify campaign setup accuracy, audience segmentation logic, and communication scenarios before launch to ensure flawless customer experiences.
Monitor campaign results against KPIs, prepare regular performance reports, and deliver actionable recommendations for optimization.
Establish standards, playbooks, and best practices to continuously improve the speed, quality, and impact of portfolio campaigns.
Key Requirements:
Proven experience managing marketing or CRM campaigns at a Senior level in fintech, banking, or consumer lending — mandatory.
Solid understanding of CRM principles, customer segmentation, and communication automation (e.g., triggered journeys, dynamic content).
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and HQ.
Strong organizational, analytical, and project management skills, with the ability to run multiple campaigns concurrently and maintain meticulous attention to detail.
Proactive mindset, end-to-end ownership of results, and ability to effectively coordinate cross-functional teams.
Advanced soft skills: clear communication, stakeholder management, and a collaborative approach to problem-solving.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The opportunity to drive portfolio engagement strategy for a growing Near Prime segment in Mexico.
A data-driven environment where campaigns are core to customer lifecycle management and business growth.
Cross-functional exposure to marketing, product, analytics, and technology teams, with a direct impact on portfolio metrics.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $157,600-$175,100 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Athens, Greece
УдалённоCanada - Remote; Toronto
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Moscow, Russia; Tallinn, Estonia; Bucharest, Romania; Dubai, United Arab Emirates; Riga, Latvia
Paris, France
Yerevan, Armenia
УдалённоRemote - US
УдалённоRemote: United States
УдалённоRemote: United States
Toronto, Ontario, Canada
seniorNew York City, New York
New York City, New York
География найма не уточнена
Удалённоhead401k retirement plan + company match (US only); We encourage candidates from all walks of life to apply and join our team
УдалённоseniorCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries