Location: United States; New York; San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are seeking an experienced Commercial Counsel to join our US commercial team. In this role, you will support complex commercial transactions across North America, including SaaS, licensing, and strategic partnerships, while helping the company navigate diverse legal and regulatory frameworks in the rapidly evolving field of artificial intelligence. You will work closely with global colleagues to provide practical, business-oriented advice that enables growth while managing risk across multiple jurisdictions.
RESPONSIBILITIES
- Draft, review, and negotiate commercial agreements, with a primary focus on GTM/Sales transactions in North America, including enterprise customer contracts
- Partner with sales, business development, and operations teams to design and implement strategies that support high-growth go-to-market initiatives.
- Monitor and interpret evolving legal and regulatory developments, including data protection, technology, and AI-related frameworks, and apply this knowledge to contract drafting and risk assessment.
- Develop, maintain, and localize contract templates, playbooks, and policies to reflect regional requirements and industry best practices.
- Provide clear, pragmatic, and commercially focused legal advice to cross-functional teams, tailoring advice to enable responsible growth and innovation.
- Contribute to scaling the Legal Team’s commercial function, fostering a collaborative, solutions-oriented team culture.
WHO YOU ARE
- Curious about the future of AI and emerging technologies, have a strong sense of ownership with enthusiasm for applying your legal expertise to cutting-edge products.
- Experienced in navigating fast-paced, high-growth environments, with the ability to manage ambiguity and make informed, timely decisions.
- Comfortable working independently while collaborating effectively with cross-functional and global colleagues.
- Proactive, business-minded, and committed to delivering practical solutions that support both compliance and commercial success.
WHAT YOU BRING
- J.D. and active membership in at least one U.S. State Bar (NY or CA preferred)
- 6+ years of relevant post-qualification legal experience (in-house experience in technology or SaaS strongly preferred).
- Proven track record drafting and negotiating complex commercial and technology agreements.
- Strong knowledge of enterprise software licensing, SaaS, data protection, and intellectual property.
- Experience advising on privacy, cybersecurity, and cross-border data transfer issues.
- Excellent communication, stakeholder management, and problem-solving skills.
- Comfort in fast-paced environments with shifting priorities and tight deadlines
- Prior experience with heavily regulated industries is a plus
LOCATION
This role is remote and can be executed in the United States, with a preference for New York or San Francisco.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Las Vegas, Nevada, United States
Warehouse Associate
Operations · Full-time · In-Person (Las Vegas, Nevada, US) · Hours 6:00 am – 2:30 pm EST
About Nysonian:
Nysonian is one of the fastest-growing consumer portfolios, behind NOBL and Flo Pilates. We grew over 8x in 2025 and are building the next phase of the business across physical products, software, and subscription experiences.
NOBL is a functional travel brand built around a simple idea. Travel products should solve real problems, not just look better. Every feature is designed to eliminate friction from the travel experience, from seamless organization and easy access to tracking, connectivity, and protection.
Flo Pilates brings studio-quality Pilates into the home through connected fitness hardware, content, and subscription experiences.
Across both brands, we are building product ecosystems that deepen the customer relationship beyond the initial purchase and create recurring value over time. We are looking for builders who want ownership, speed, and the ability to shape products at scale.
The Opportunity:
You’ll be the accuracy engine of our Las Vegas facility; owning counts, reconciliations, and system integrity so every pick, pack, and shipment runs smoothly across e-commerce and retail/wholesale channels.
What You'll Own:
Order Fulfillment:
Picking, packing, and preparing orders for shipment.
Ensuring accuracy in order processing and documentation.
Receiving & Putaway:
Receiving, Inspecting, and staging inbound shipments.
Verify quantities/conditions against POs and ASNs, ensure any discrepancies (OS&D) are updated in WMS.
Inventory:
Assist Inventory in any cycle counts, OS&D research.
Assist Inventory in any audits needed.
Equipment Operation:
Operating forklifts and other warehouse equipment safely.
Maintaining equipment and reporting any issues.
Safety and Cleanliness:
Following safety protocols to ensure a safe working environment.
Keeping the warehouse organized and clean to facilitate efficient operations.
Kitting & Light Assembly:
Build kits/sets and backflush components accurately; stage for outbound waves.
Returns (RMA):
Accurately process inspection, reboxing, and staging for putaway returns
Cross-Functional:
.
Any other jobs assigned by Management
Skills & Qualifications:
1+ years as a warehouse associate (DTC/e-commerce or retail fulfillment a plus).
Working knowledge of a
WMS
(e.g., Fishbowl/NetSuite/ShipHero/3PL systems)
Proven cycle-counting and reconciliation experience; comfortable with root-cause and corrective actions.
Familiarity with
barcode/RF
scanning, lot/serial control, and kitting.
Able to lift up to 50 lbs and stand/walk for the full shift; forklift certification or willingness to obtain.
Detail-obsessed, reliable, and calm under time pressure—especially during inbound peaks and promotions.
Clear communication and teamwork mindset for a small, fast-moving operation.
Compensation
We use a market-based approach to compensation.
This role also offers performance-based rewards tied to business impact. Your starting compensation will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and company impact.
Why You Will Love Working At Nysonian:
Our Culture
We are founder-led and operate with speed, direct communication, and clear accountability
We believe in exceptional management and invest in tools and opportunities to connect with colleagues
We build products that positively impact millions of people's lives
AI is intentionally embedded in how we work, create, and scale, supporting innovation and impact
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Direct ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two hardware-backed consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
Schedule & Work Environment
Hours: 6:00 a.m. – 2:30 p.m., Monday–Friday.
Overtime may be available during inventory counts or seasonal peaks.
On-site role in our Las Vegas warehouse.
Nysonian is an equal opportunity employer.
Location: United States
Kit Assembly Specialist
Department:
Operations / Fulfillment
Reports to:
Fulfillment Supervisor or Warehouse Manager
Employment type:
Full-time, hourly (non-exempt)
About the role
We're looking for a detail-oriented Kit Assembly Specialist to build product kits, bundles, and subscription boxes accurately and efficiently. You'll follow bills of materials and work instructions to pick, assemble, package, and label kits that ship directly to our customers or to retail partners. Accuracy and consistency are the heart of this job, since every kit you build is a customer's first impression of our brand.
Key responsibilities
Assemble kits, bundles, and gift sets according to bills of materials (BOMs), work orders, and visual standards, making sure every component is present and correctly placed.
Pick components from inventory locations and verify SKUs, quantities, lot numbers, and expiration dates before assembly.
Perform quality checks on finished kits, flagging damaged, missing, or incorrect items and resolving discrepancies with your supervisor.
Package, seal, and label completed kits using barcode scanners, label printers, and shrink-wrap or heat-seal equipment as needed.
Record completed units and component usage in the warehouse management or inventory system so stock levels stay accurate.
Keep the assembly station clean, organized, and stocked, and replenish components before they run out.
Meet daily production targets while maintaining accuracy standards.
Help with cycle counts, receiving, and other fulfillment tasks during slower periods.
Follow all safety procedures, including proper lifting technique and equipment use.
Suggest improvements to kitting layouts, workflows, or instructions that could save time or reduce errors.
Qualifications
High school diploma or GED preferred.
1+ year of experience in kitting, assembly, warehouse, fulfillment, or manufacturing (or comparable hands-on work).
Strong attention to detail and the ability to follow written and visual instructions precisely.
Basic computer skills; experience with handheld scanners or a WMS is a plus.
Ability to work at a steady pace on repetitive tasks while staying accurate.
Good communication skills and a team-player attitude.
Reliable attendance and punctuality.
Physical requirements
Stand or walk for extended periods (up to 8–10 hours per shift).
Lift and carry up to 50 lbs regularly.
Bend, reach, and perform repetitive hand movements throughout the shift.
Work in a warehouse environment that may vary in temperature and noise level.
Location: Amsterdam
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi.
ABOUT THE ROLE
You'll own design for the heart of Tebi: the point of sale, kitchen display and payment flows that restaurants use every minute of service.
On a busy Friday night, one restaurant might run Tebi on an iPad at the bar, handhelds on the floor, payment terminals at the tables, screens in the kitchen and a printer at the pass. All of it has to work together, often for staff who only started that week. A lot of merchants like Tebi because it's as easy to use as a consumer app, so training new staff takes less time. You'll help keep it that way as the product grows.
You'll work with a product manager and five engineers, and across teams on the work we share.
Some of the problems waiting for you:
- Making onboarding so simple that a restaurant can get set up and run its first service with confidence.
- Making the kitchen display valuable even for kitchens that still print tickets.
As a design team, we want to ship work we're proud of, own our seat at the table, and push the company to aim higher.
WHAT YOU'LL DO
- Own design for the core aspects of hospitality service. The sales flow on the POS, the floor plan during service, the kitchen display, receipts and cash management.
- Make paying the easy part. Checkout, splitting the bill, tips and service charges, settling up, and the terminals staff use to take payment.
- Own the design system in the native app. We want the whole Tebi platform to share one design DNA. You'll own how it shows up in our native app: the design system, its components, and the details of how they're built.
- Work AI-first and design AI into the product. Prototype in code, ship UI yourself, and help reinvent Tebi to be more helpful and proactive, like setup that configures itself for each restaurant.
- Champion our merchants. Get close to the people who run their business on Tebi, and help the whole company understand them too.
- Shape what we build. You'll work with the PM and engineers on which problems we take on and how we solve them.
- Help the whole team level up. We're a small team, so your experience goes a long way. You'll mentor, give feedback and help other designers do their best work.
WHAT YOU'LL BRING
- You've led design end to end on a product people depend on, and other designers looked to you on craft.
- You make complex things feel simple. Your work holds up for someone using it for the first time, in a rush, with a queue in front of them.
- You're at home in the complicated system underneath: states, edge cases, money, and what happens when things go wrong.
- You use AI tools in your work, or you're keen to learn fast. It's a requirement of the role, but we don't expect you to be an expert on day one.
It's a bonus if you've worked on:
- Native apps for tablets, phones or handhelds
- Payments or fintech
- Products that span several devices or real hardware
- Building or running a design system
- Hospitality. If you've worked a shift in a restaurant, bar or café, you'll know what the people using Tebi are up against.
This probably isn't the role for you if you're happiest designing dense desktop tools for expert users. The person using your work could be on their very first shift.
People who succeed at Tebi are independent, curious and passionate about hospitality. If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers.
This role is based in our Amsterdam office, with at least three days a week in the office. We can sponsor visas, if you are already based in the Netherlands.
BENEFITS
- Start-up Equity
- Competitive Salary
- Lunch Provided in Office
- Team building events
- Unlimited time off
WHAT IS RESTAURANT SOFTWARE?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
HOW WE USE AI AT TEBI
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Lisbon
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Role: Forward Deployed Backend/DevOps Engineer
- Location: Portugal (Lisbon)
- Reports to: VP, Forward Deployed Engineering
- Working type: Hybrid (On-site at customer locations approx. 50% of time)
- Must be eligible and able to attain relevant national and NATO security clearances.
- Must be based in-country and native level speaker of the country you're deploying to.
WHY THIS ROLE MATTERS
In this role, you are the backend and infrastructure backbone defence and intelligence customers rely on. You deploy ICEYE's intelligence platform into secure (often air-gapped) environments and design the high-performance backend systems that move satellite data at scale — fast APIs, resilient services, tuned databases, automated infrastructure. Our stack: Python and Go services on Kubernetes, PostgreSQL and MongoDB, Terraform and Ansible, CI/CD pipelines that also run offline, cloud (AWS) and on-premises air-gapped clusters, with AI-assisted development as the default.
This is a ship-daily role: systems you build run mission-critical workloads analysts use to protect nations.
WHAT YOU'LL OWN
Platform deployment & operations
- Deploy ICEYE's intelligence platform into customer secure environments (on-premise, air-gapped networks, classified data centres).
- Install, upgrade and operate Kubernetes clusters and containerised applications (Docker) in customer environments — cloud and on-premises.
- Build infrastructure-as-code (Terraform, Ansible) and CI/CD pipelines that work without external internet access, including offline registries and artifact mirroring.
- Troubleshoot deployment and production issues in disconnected environments, from the application layer down to storage and networking.
High-performance backend systems
- Design and build APIs, services and data pipelines that handle large volumes of SAR imagery and intelligence data with low latency.
- Connect ICEYE systems to customer C4ISR infrastructure and intelligence tools through robust, well-designed integrations.
- Own database design and performance at production scale (PostgreSQL, MongoDB): schemas, indexing, tuning, replication and backup.
- Apply caching, queueing and horizontal scaling patterns deliberately — and capacity-plan for fixed on-premises hardware where you cannot simply scale out.
Reliability, security & observability
- Build monitoring, logging and alerting that work in restricted environments, so problems are found before the customer finds them.
- Harden deployments to meet customer security constraints; own backup, recovery and upgrade paths for systems that cannot go down.
- Run the infrastructure behind AI workloads shipped by the team — model serving, vector databases, GPU nodes — reliably and repeatably.
Customer engagement & rapid delivery
- Work embedded with intelligence analysts, operators and customer IT teams to understand operational and infrastructure requirements.
- Rapidly prototype and iterate (working systems first, polish later) to address immediate operational needs.
- Conduct hands-on training for customer administrators on platform operations.
- Feed deployment experience back to ICEYE's product and engineering teams as concrete technical requirements.
WHAT WE'RE LOOKING FOR
Must-haves
- 5+ years hands-on backend engineering building and operating production systems at scale.
- Strong programming skills in Python. You write typed, tested services and you are comfortable with async APIs. TypeScript is a plus.
- Proven experience designing high-performance backend systems: APIs, distributed services, messaging, caching and databases under real load. Experience with spatial, search, or vector workloads in Postgres is a plus.
- Production experience in both cloud (e.g., AWS) and on-premises environments — this role lives in both.
- Deep Docker and Kubernetes: deploy, debug, and upgrade clusters — not only consume them. GitOps and infrastructure-as-code experience. Pipelines that can run offline or on an isolated network are a plus.
- Observability as a habit: metrics, logs, and alerts are part of done.
- Infrastructure-as-code (Terraform, Ansible) and CI/CD experience, ideally including pipelines that run offline or in isolated networks.
- PostgreSQL and/or MongoDB at production scale: schema design, tuning, replication, backup and recovery.
- Observability as a habit: metrics, logging and alerting are part of done, not an afterthought.
- Builder mindset: ship fast, iterate with feedback, and prioritise working solutions over perfect architecture.
- Strong communication and customer engagement, able to work embedded with intelligence analysts / military operators.
- Strong spoken and written English, able to explain technical concepts to non-technical stakeholders.
- Willingness to travel 40–60% to customer sites within the region.
Nice to have
- Experience in defence, intelligence, or government operational environments.
- Deploying to on-prem data centres and/or air-gapped networks, including offline artifact and registry management.
- Event streaming and high-throughput data systems (e.g., Kafka or similar) at production scale.
- Deeper Kubernetes: operators, service mesh, multi-cluster, storage and networking internals.
- Security hardening and accreditation experience (system hardening baselines, audit and compliance in classified environments).
- Familiarity with geospatial data, satellite imagery, or remote sensing.
- Experience running infrastructure for AI/LLM workloads: GPU scheduling, model serving, vector databases.
- Active use of AI-assisted development tools as part of your daily workflow.
- Experience in defence tech (e.g., Palantir, Anduril, Scale AI, similar startups).
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at https://www.iceye.comiceye.com http://iceye.com
Location: Nicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic
Position Overview
We are seeking a
Bilingual English/Spanish Virtual Medical Administrative Assistant
to support a busy chiropractic practice specializing in
Personal Injury (PI), MedPay, attorney liens, insurance coordination, and DOT examinations
.
This position is highly focused on
Personal Injury administrative workflows, patient communication, insurance/MedPay follow-up, attorney coordination, and new-patient lead conversion
.
The ideal candidate should have hands-on experience working with
Personal Injury patients and insurance-related cases
, understand how
MedPay and attorney liens
are handled, and be comfortable communicating with
patients, attorneys, law offices, insurance adjusters, and medical providers
.
Strong phone skills are essential. The VA will be responsible for helping move a case from the initial inquiry through scheduling and ongoing administrative follow-up.
Top Responsibilities
1. Personal Injury, MedPay & Attorney Lien Coordination
This is the
primary area of focus
for the position.
The VA should understand the basic administrative workflow of Personal Injury cases and be comfortable coordinating information between patients, attorneys, insurance companies, and medical providers.
Responsibilities include:
Assist with the intake and coordination of new Personal Injury patients.
Collect accident, attorney, insurance, and claim information.
Determine whether a patient has
MedPay coverage
, when applicable.
Obtain and document available
MedPay information
, including insurance carrier, claim information, policy details, and available case/claim numbers.
Follow up with insurance companies and adjusters regarding MedPay-related information.
Communicate with attorneys and law offices regarding patient cases.
Obtain and document
attorney contact information and case details
.
Understand and work with
attorney liens / lien-based treatment
according to the practice's procedures.
Request, track, and follow up on
Letters of Protection (LOPs), attorney liens, or related documentation
, when applicable.
Confirm whether the attorney is representing the patient and obtain the appropriate law-office contact information.
Communicate with attorneys regarding treatment status, records, billing, and case-related administrative questions.
Track outstanding information required to move a PI case forward.
Maintain accurate documentation of insurance, attorney, claim, and case information in the appropriate system.
Follow up on incomplete PI files and missing documentation.
Escalate issues involving coverage, authorization, liability, or billing to the appropriate member of the practice.
Maintain strict HIPAA compliance when handling patient and case information.
2. Obtaining Case Numbers & Information From Providers, Attorneys and Insurance Companies
The VA should be comfortable making outbound calls to obtain information needed to process and coordinate Personal Injury cases.
This may include contacting:
Attorneys / Law Offices
Request the attorney's name and contact information.
Obtain the patient's
case number/file number
, when applicable.
Confirm representation of the patient.
Request lien/LOP documentation when required.
Confirm where medical records and billing should be sent.
Follow up on missing or incomplete case information.
Insurance Companies / Adjusters
Obtain the
claim number
.
Identify the assigned adjuster.
Obtain adjuster contact information.
Confirm available MedPay coverage and relevant policy information.
Document insurance information accurately.
Follow up when information is missing or pending.
Medical Providers / Referral Sources
Obtain referral information.
Request the appropriate
case/reference number
when applicable.
Confirm where records or documentation should be sent.
Coordinate patient information between providers.
Follow up on missing records or referral documentation.
The candidate must be comfortable saying, in professional terms,
"I need to obtain the case/claim information for this patient"
and confidently navigating the conversation until the required information is obtained.
3. Phone & Patient Support
Phone communication will be a major component of this role.
Responsibilities include:
Handle inbound and outbound calls.
Provide phone coverage during regular business hours.
Provide Saturday morning phone coverage.
Respond promptly to new-patient inquiries.
Schedule new patients.
Prioritize and schedule Personal Injury referrals.
Follow up on missed calls and new leads.
Collect patient demographics and referral information.
Explain basic administrative processes to patients.
Communicate professionally with patients in English and Spanish.
Follow up with patients who have not yet scheduled.
Maintain a professional, empathetic, and confident phone presence.
Identify opportunities to convert inquiries into scheduled appointments.
The candidate should be comfortable handling calls from patients who may be calling immediately after an accident and should be able to collect the necessary information while keeping the conversation organized and professional.
4. Insurance & Medical Administrative Support
Responsibilities may include:
Insurance verification and information gathering.
MedPay information gathering and follow-up.
Personal Injury insurance coordination.
Workers' Compensation-related administrative support.
Communicating with insurance adjusters.
Communicating with attorneys and law offices.
Tracking outstanding insurance information.
Requesting and following up on medical records.
Maintaining accurate patient and insurance documentation.
Coordinating referrals.
Following HIPAA and patient confidentiality requirements.
Escalating coverage or billing questions when appropriate.
The candidate does not need to make insurance coverage or legal decisions. They must know how to gather the correct information, document it accurately, follow up, and escalate issues appropriately.
5. Marketing, Lead Generation & Business Development
The practice also wants the VA to help generate and convert new business, particularly for
DOT examinations
.
Responsibilities include:
Conduct outbound calls to prospective patients and leads.
Follow up with DOT examination inquiries.
Convert inquiries into scheduled appointments.
Re-engage leads who have not scheduled.
Maintain organized lead follow-up.
Follow up consistently until a lead has a clear outcome.
Identify potential referral opportunities.
Assist with outreach to potential referral sources.
Support business-development initiatives.
Help increase appointment volume for DOT examinations.
Maintain accurate lead and contact information.
Ideal Candidate Profile
The ideal candidate is a
bilingual medical administrative professional with strong Personal Injury and insurance experience who is highly confident on the phone
.
They should be able to:
Answer the phone → Understand the patient's situation → Collect the correct PI/insurance information → Identify the attorney and case details → Obtain MedPay/claim information → Contact providers or attorneys for missing information → Schedule the patient → Document everything → Follow up until the case moves forward.
They should also be comfortable switching between
patient support, insurance/PI coordination, attorney communication, and outbound business development
throughout the day.
Requirements
Required Qualifications
Bilingual English/Spanish – required
2+ years of experience supporting a U.S.-based medical practice.
Strong inbound and outbound phone experience.
Excellent English and Spanish communication skills.
Medical appointment scheduling experience.
Strong patient/customer service skills.
Experience communicating with patients by phone.
Strong organizational and follow-up skills.
Ability to handle confidential patient information.
Understanding of HIPAA and patient confidentiality.
Comfortable making outbound calls to patients, attorneys, providers, and insurance companies.
Strongly Preferred Experience
Personal Injury (PI) medical office experience
MedPay experience
Attorney lien / LOP experience
Insurance verification or insurance coordination
Workers' Compensation experience
Experience obtaining claim numbers
Experience obtaining case numbers from attorneys or law firms
Experience communicating with insurance adjusters
Experience communicating with personal injury attorneys
Chiropractic office experience
Medical records experience
Referral coordination
DOT examination experience
Lead generation and conversion
Business development
ChiroTouch Cloud
RingCentral
Benefits
Schedule & Compensation
Employment Type:
Full-Time – 40 hours per week
Schedule:
Monday–Friday, plus Saturday morning coverage
Hours:
10:00 AM–7:00 PM EST, Monday–Friday
Saturday:
Morning shift; specific hours to be determined by the practice
Compensation:
Hourly rate is
negotiable and will be determined based on the candidate’s experience, professional background, and relevant expertise
, particularly in Personal Injury, MedPay, insurance coordination, attorney communication, and medical administration.
Location: Yerevan, Armenia
Description
As a key member of our growing research team, the Market Intelligence Expert serves as the company's eyes and ears across the global iGaming landscape. This role is responsible for tracking industry movements, competitive dynamics, regulatory shifts, and market-level signals that inform Digitain's strategic direction across Sales and Product functions.
The Market Intelligence Expert occupies a critical position at the intersection of research and strategy. You will be responsible for monitoring and synthesizing information across competitors, emerging markets, regulatory bodies, and industry events — transforming raw intelligence into actionable insights that power Digitain's commercial and product teams.
Responsibilities
Monitor and analyze emerging trends in the iGaming industry — including regulatory changes, technological advancements, market shifts, and upcoming innovations
Track major players in the iGaming ecosystem by reviewing quarterly and annual reports, financial performance, revenue growth, and strategic announcements
Evaluate sales and market growth by region, assessing key growth indicators, player acquisition trends, and penetration in both regulated and emerging markets
Research product developments across the iGaming industry, including new tools, features, and integrations, and their potential market impact
Assess operational network expansion — tracking growth in B2C operator networks and B2B partnerships, including platform adoption rates
Monitor industry activity across public sources, including websites, conferences, press releases, and social media
Identify early signals of market expansion across the industry
Conduct competitive analyses of key iGaming players, including performance benchmarking and threat/opportunity identification
Prepare and deliver high-quality research outputs: detailed reports, trend summaries, competitive landscapes, and presentations for internal stakeholders
Source and validate data from industry reports, financial filings, news platforms, conferences, and proprietary tools
Collaborate with team members to translate research findings into strategic recommendations and contribute to BRD/PRD preparation
Proactively anticipate industry shifts (e.g., new regulations in Latin America, Asia, Africa) and alert relevant teams to emerging risks or opportunities
Requirements
Bachelor's or Master's degree in Business, Economics, Marketing, Finance, or a related field
5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
Proven track record of owning market intelligence or competitive analysis functions and reporting insights as market conditions change
Deep, demonstrable knowledge of the global iGaming ecosystem: sportsbook and casino platforms, B2B/B2C business models, payment solutions, and regulatory frameworks across key regions is preferable
Experience analyzing financial/annual reports, investor disclosures, industry publications and market data to assess and validate competitor performance and strategic direction. Strong strategic and critical thinking skills — able to identify and connect non obvious signals (regulatory shifts, hiring trends, product launches, social/media activity) into them into early-warning insights
Ability to turn complex research into clear, decision-ready reports and presentations for stakeholders and leadership
Experience with competitive intelligence platforms (e.g., Similarweb, H2gc, LinkedIn Talent Insights) is a strong plus
Ability to work autonomously and take full ownership of the market intelligence function, setting priorities with minimal oversight
Strong stakeholder management skills — able to balance competing requests from Sales and Product teams and prioritize based on strategic impact
Proven ability to manage multiple concurrent research streams under tight timelines in a fast-moving, competitive industry
Fluency in English (written and spoken); additional languages (Russian, Spanish, Portuguese) are a plus
Location: Santa Clara, CA
Workplace: onsite
About Welo Data
Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai
Role Overview
You own a shift. Not a zone of it, not a function within it — the whole thing. Roughly 140 operators, 13 Cell Leads, and 3 Operations Supervisors collecting robot demonstration data, and you are the single person accountable for what that shift produces, how good it is, and whether everyone goes home safe.
The shift you own runs whether or not the Production Manager is in the building. That's the job: your shift should be indistinguishable in output and quality from the one before it and the one after it.
What You Will Do
Own your shift's production plan end to end — accepted episodes, first-pass acceptance, utilization, and labor efficiency against target.
Manage 2–3 Operations Supervisors; own their performance, their development, and the quality of the Cell Lead bench underneath them.
Run shift start-up, mid-shift review, and a documented handoff — you receive the shift before yours and hand off cleanly to the shift after.
Make the real-time calls: redeploying staff when a cell goes down, resequencing work when a task type stalls, flexing coverage when attendance comes in short.
Own safety on your shift — daily walks, protocol enforcement, incident response, and the expectation that your supervisors use: their stop-work authority.
Partner with Data Quality on your shift's acceptance rate; drive root cause into retraining and process rather than into a rework queue.
Escalate equipment and rig issues to Lab Engineering and keep staffed-but-idle hours visible.
Handle performance management and employee relations escalations from your supervisors, partnering with HR.
Hold California meal, rest, and overtime compliance across every non-exempt employee on your shift.
Report your shift's performance and variance daily, with the explanation and the fix, not just the number.
What Good Looks Like
Your shift hits plan without overtime surprises or last-minute heroics.
Handoffs are clean enough that the next shift starts producing immediately.
Your supervisors make decisions without calling you, and your Cell Leads are being prepared for supervision.
Quality on your shift doesn't vary from the other shifts — consistency is the whole point of this layer.
Problems reach the Production Manager as "here's what happened and here's what I did," not as an open question.
Basic Qualifications
5+ years in production, manufacturing, warehouse, or lab operations, including 2+ years managing supervisors or team leads.
Experience with full accountability for a shift or a production area of 75+ hourly employees.
Track record owning daily output and quality targets, and explaining variance credibly.
Experience with performance management, attendance, and employee relations for a non-exempt workforce.
Working knowledge of California wage and hourly requirements for non-exempt employees.
Available to own an assigned shift (day, swing, or night) onsite in Santa Clara.
Preferred Qualifications
Robotics, hardware, AI data collection, advanced manufacturing, or technical lab background.
Experience in a quality-gated operation where output is inspected before it counts.
Promoted from a supervisor role, or has promoted supervisors from their own team.
Comfort pulling and interpreting your own shift data from dashboards or spreadsheets.
Continuous improvement background — Lean Six Sigma, or equivalent practical experience.
Bilingual (English/Spanish).
Work Environment and Physical Requirements
Onsite robotics lab and warehouse environment; the majority of your shift is spent on the floor.
Assigned shift, with occasional cross-shift coverage during ramps, launches, and handoff issues.
Must be able to stand and walk the floor for extended periods.
Must be able to occasionally lift and/or move up to 25 lbs.
Why This Role Matters
Consistency across shifts is what turns a lab into an operation. This role is the reason the third shift produces like the first one, and the reason problems get solved on the floor instead of escalating.
Benefits Included in the Offer:
- Friendly Working Environment
- IT Equipment
- Social Activities
- Global Mobility Policy
- Employee Referral Program
- Employee Assistant Program
- Medical, Dental, and Vision Insurance
- HSA & FSA
- 401(k) retirement
- Short & Long Term Disability Insurance
- Accident, Critical Illness, Hospital Indemnity Insurance
- Telemedicine Benefit
- Annual Leave
- Paid Public Holidays
- Maternity/Paternity Leave
Hourly Pay: $71-$81/hour.
Job Reference: #LI-JC1
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
We're building AI-native development practices into how this team works at a foundational level. That means infrastructure design needs to account for a new kind of collaborator: AI agents that generate, deploy, and operate software. The Staff Infrastructure Engineer on this team will keep systems running, define what safe, observable, AI-assisted infrastructure operations look like in practice, and set the standard for how the broader engineering organization follows.
WHAT YOU'LL WORK ON
The Billing Platform Engineering team owns the systems that make Docker's commercial model real. You'll work on problems like:
- How do we design infrastructure that makes AI-generated deployments safe to ship and easy to roll back?
- How do we instrument billing systems so that failures — billing miscalculations, entitlement gaps, payment errors — are detected immediately and unambiguously?
- How do we build infrastructure that scales with usage-based billing workloads without manual intervention?
- How do we make the developer experience on this team faster and more reliable — local environments, CI/CD pipelines, deployment tooling?
RESPONSIBILITIES
- Own and evolve the infrastructure supporting Billing Platform services: compute, storage, networking, CI/CD, and observability
- Design and maintain IaC (Terraform) for billing system infrastructure on AWS; set module patterns and standards for the team
- Build and own observability systems — metrics, logging, alerting — with a focus on billing accuracy and payment reliability
- Define deployment patterns and runbooks that work well in an AI-agent-assisted development workflow: clear rollback procedures, safe promotion gates, automated validation
- Partner with software engineers on service design — bringing infrastructure constraints and operational requirements into the conversation before code is written
- Identify systemic risks and drive improvements that span team or organizational boundaries
- Lead incident response for billing system issues. This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
- Mentor engineers across the team; your technical judgment should raise the floor for everyone
QUALIFICATIONS
- 8+ years in platform, infrastructure, or SRE roles supporting production SaaS systems at scale
- Deep AWS expertise: ECS or EKS, RDS (Postgres preferred), networking, IAM, cost management — you've operated these systems under real load and real incidents
- Expert-level Terraform; you've designed reusable module patterns and set standards others follow
- Experience building and owning observability stacks (Datadog, Grafana, or similar) at an organizational level — not just using them
- Strong familiarity with CI/CD systems — Jenkins, GitHub Actions, or equivalent — including pipeline design and developer experience ownership
- Kubernetes at an operational and architectural level
- A track record of identifying systemic risks and driving improvements that span team or organizational boundaries
- Security-first mindset: threat modeling, blast radius analysis, least-privilege by default, audit trails as a design requirement
- Strong written English; at Staff level, written communication is how you scale your influence across teams
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
WHAT SETS YOU APART
You don't wait for problems to be handed to you — you find them, frame them, and drive the solution. You've operated at a scope where your decisions affected multiple teams or systems, and you know how to build consensus and move work forward without direct authority. You've thought seriously about what infrastructure needs to look like when AI agents are generating and shipping code — safe deployment patterns, strong observability, clean rollback — and you want to help define that standard here. Experience with billing, payments, or financial systems infrastructure is a meaningful plus.
WHAT TO EXPECT
FIRST 30 DAYS
You will ship code in your first week. We run an agent-first development workflow — infrastructure changes start with a plan, specifications are written before generation, and every change is reviewed before it merges — and onboarding is no exception. You will get hands-on with the infrastructure supporting Billing Platform services early, shadow on-call, and build a clear picture of the system before you start making bigger changes. By the end of 30 days you will have shipped real work and know where the most important problems are.
FIRST 90 DAYS
You will have taken ownership of one or more infrastructure components and delivered an improvement from design to production with measurable impact. You will be an active participant in deployment and reliability discussions, bringing infrastructure constraints and operational requirements into the conversation early — before code is written. You will be a full participant in the on-call rotation and have begun shaping the team's technical direction.
ONE YEAR OUTLOOK
You will be the team's trusted authority on billing infrastructure. You will have driven meaningful improvements to observability, deployment safety, or platform reliability — and your work will be directly visible in the resilience and correctness of systems that handle real financial transactions for millions of Docker users. You will have helped define what AI-agent-assisted infrastructure operations look like done right, and that standard will be visible beyond this team.
Docker considers sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States; Canada
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
As a Senior Security Engineer, Offensive Security, you'll help drive offensive security at Docker, putting our products, platforms, and cloud infrastructure under realistic adversarial testing to surface and drive out attack paths before real adversaries find them. You'll partner with engineering, product, and leadership to turn findings into durable fixes and to shape how security is designed into every Docker product.
You'll apply your expertise in penetration testing, threat modeling, and exploit development to find and eliminate risks across Docker products and infrastructure. Working across cloud infrastructure (AWS, GCP, Azure), containerized environments, and AI/ML products, you'll implement proactive security solutions that scale with Docker's growth.
This role offers the opportunity to help improve security programs at a company whose products are trusted by millions of developers worldwide. You'll work in a fast-paced, technically challenging environment where your security expertise directly impacts both Docker's platform and the broader container ecosystem.
RESPONSIBILITIES:
- Contribute to security initiatives that align with business goals, helping ensure security is a core component of our products and infrastructure
- Support and help implement key security programs such as automated security design reviews, and vulnerability management
- Build deep knowledge of software security and architecture, and act as a go-to resource for engineering teams
- Partner with engineering to design and implement security architecture and controls across Docker products and platforms
- Plan, scope, and execute penetration tests and red-team / adversary-emulation engagements against Docker's products and services
- Develop proof-of-concept exploits and produce clear, risk-rated findings with actionable remediation guidance, then retest fixes to confirm closure
- Build and maintain offensive security tooling and automation to expand testing coverage and repeatability
- Perform security reviews and threat modeling (design, architecture, and code) across Docker products and services, including emerging AI products, and write automated security tests and exploits
- Serve on rotating on-call schedule to respond to security events, investigate threats, and coordinate remediation efforts
- Educate and collaborate with cross-functional teams (e.g., engineering, product) to promote security practices
- Participate in Security Incident response
QUALIFICATIONS
- Have 3+ years in security engineering, including hands-on offensive security and penetration testing across applications and infrastructure
- Possess 2+ years of hands-on development experience in Python or Golang
- Demonstrate deep expertise in authentication, authorization, including technologies like OAuth, cryptography applications and Zero Trust principles.
- Have strong hands-on experience with securing cloud ecosystems (e.g. AWS, GCP, Azure)
- Have hands-on penetration testing experience across SaaS web applications and APIs., including manual exploitation beyond automated scanners
- Are proficient with offensive tooling and techniques such as. Burp Suite, and OWASP frameworks
- Can write security tests and develop exploits and proof-of-concepts that find real vulnerabilities in a product
- Understand AI/ML security risks and mitigations, including prompt injection, data poisoning, model extraction, and adversarial attacks
- Have practical experience using LLMs and agentic tooling to automate vulnerability discovery, reconnaissance, and pentesting workflows
- Have a track record of building security programs and automations from scratch, applying risk-based prioritization
- Have experience performing security reviews and building or improving security review automation
- Have excellent communication skills, allowing you to explain complex security concepts clearly to technical and non-technical stakeholders
- Understand industry standards, and actively keep up with emerging security technologies and models
- Are a team player who drives security change via collaboration and cross-functional partnerships
- Hold offensive security certifications such as OSCP, OSWE, OSEP, GXPN, GPEN, or CRTO
- Have published CVEs, original security research, or conference talks
Bonus if you:
- Have experience with container escape, Kubernetes attack paths, or cloud red teaming
- Have experience testing AI/ML systems for issues like prompt injection, model extraction, and data poisoning
WHAT TO EXPECT
FIRST 30 DAYS:
- Meet with security team and key partners across engineering
- Gain access to team owned systems, and internal documentation
- Complete security awareness training and compliance onboarding
- Review application architecture, tech stack and data flow
- Review risk registry and annual roadmap
- Familiarize oneself with team workflows and processes
- Shadow a fellow security engineer during their on-call/secops rotations
FIRST 90 DAYS:
- Conduct security review on emerging Docker products
- Scope and execute your first penetration test against a Docker product or service
- Actively participate in architecture design reviews with the team
- Contribute to a Security-owned project or initiative
- Collaborate with Docker developers to validate and resolve discovered vulnerabilities
- Enhance incident response capabilities by participating in on-call rotation and post-incident activities
- Create and maintain security documentation and runbooks
FIRST YEAR OUTLOOK
- Contribute to the security roadmap for improving security controls
- Strengthen Zero Trust architecture and least privilege access controls
- Enhance security monitoring and anomaly detection
- Perform security reviews for major product releases
- Own and run recurring penetration tests and adversary-emulation exercises across Docker products, and engage with external researchers
- Support audits and ensure compliance with SOC 2, ISO 27xxx
- Advocate for “security by design” in all product features
- Become well versed in Docker products and emerging AI technologies
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$271,150 – CA$434,000 + equity
United States: $194,150 – $312,950 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Washington D.C.
Workplace: Remote
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
The role
You will be our first policy and government relations hire. You'll build Tempo's presence in Washington from the ground up. You'll represent us on Capitol Hill, with regulators, and across industry coalitions, and you'll help the company understand and shape the rules that govern stablecoins, digital payments and agentic commerce.
We're looking for a seasoned senior leader who is not afraid to roll up their sleeves. As our first policy and government relations hire, you’ll set the strategy and run it yourself. You will be our voice to Congress and regulators. You will also be a strategic partner to Legal, Product, Comms/Marketing, and GTM, shaping how policy factors into product decisions from the earliest stage. Context shifting will be critical to success; the best candidate will understand how to move between strategy and execution hour to hour and day to day.
Responsibilities
- Build and run Tempo's federal government relations strategy, with a focus on stablecoin, payments, digital assets and agentic commerce legislation and rule making
- Develop and maintain relationships with Members, committee staff and relevant regulators
- Engage on emerging AI and agentic commerce policy as it intersects with payments
- Track and analyze federal and key state policy developments, then turn them into clear guidance for leadership and product teams
- Draft comment letters, testimony, white papers, one-pagers, and briefing materials
- Build and manage Tempo's presence in trade associations and industry coalitions, and build alliances across the payments, fintech, and AI ecosystems
- Support company leadership in DC engagement
- Manage outside lobbying and policy consultants as needed
- Own the policy function end to end as a hands-on individual contributor
Required qualifications
- 8+ years of policy or government relations experience
- In-house government relations experience at a payments, fintech, financial services, or technology company
- Experience with payments policy, including stablecoins, money transmission, BSA/AML, card networks, real-time payments, or fintech regulation
- Strong relationships and credibility on both sides of the aisle
- Direct experience with digital asset policy, such as stablecoin legislation and implementation, market structure, or tax
- Excellent written and oral communication skills: you can turn complex technical and regulatory issues into crisp, persuasive material
- A self-starter comfortable working in a fast-moving startup, and quickly toggling between strategy and execution
Preferred qualifications
- Prior Capitol Hill experience, preferably on financial services, banking, or agriculture issues
- Experience with AI or agentic commerce policy
- Multi-client experience at a lobbying firm, consultancy, or trade association
- Familiarity with federal agency rulemaking and regulatory engagement
Attributes
- High motor; speed is a cherished attribute at Tempo
- Concise, evidence-based communicator
- Intense curiosity and open-mindedness
- Scrappiness; willingness to roll up sleeves
Location: London, UK
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATES AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: This role is part of Ramp’s UK-based overnight coverage strategy. Team members will work a set 40-hour/week schedule designed to support customer needs outside US business hours. Schedules may include evenings, weekends, and rotating holiday coverage, depending on business needs.
- Hours Expected: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Work shifts will span between 6:30 AM–3:30 PM BST, and your shift will likely include a weekend day (either Sun–Thu or Tues-Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- This is a fast-changing environment: Ramp’s product and customer needs evolve quickly. Success in this role requires comfort with ambiguity, strong judgment, and a willingness to learn new systems, workflows, and product surfaces continuously.
- You’ll help build this function: This is not just a support role within an existing system. This team is being built as part of Ramp’s broader international CX strategy, so strong operators will have the opportunity to shape processes, team culture, and how overnight coverage works as the function scales.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
Right to Work: All candidates must have the right to work in the United Kingdom. We will require evidence of your right to work as part of the recruitment process in accordance with the Immigration, Asylum and Nationality Act 2006.
For candidates located in the UK, the pay range for this role is £39,000-£43,000 per year.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ABOUT THIS JOB
We're looking for a Head of Marketing Strategy & Operations to run the business side of marketing. Our marketing team went from two people to 25 this year, organized around four functions: product marketing, brand and consumer, enterprise, and growth. This is the first operations hire on that team. You'll own the marketing budget with Finance, run our planning cycle and operating cadence, keep hiring aligned with the plan, and partner directly with the CMO on how marketing sets priorities and tells its story to the executive team and the board.
It's a role for someone who has sat close to a CMO and a CFO, likes turning ambiguity into a plan people can execute, and is comfortable building the function themselves before building a team.
WHAT YOU'LL DO:
Budget & Financial Operations
- Own the marketing budget end to end with Finance: allocation across teams and channels, tracking against plan, forecasting, variance flags, and the tradeoff conversations that follow
- Build the layer of visibility leadership needs (spend by team, channel, and program) on top of the spend-tracking tools we already have, so decisions get made with numbers
- Run quarterly, half-year, and annual budget planning, and make marketing's case to Finance and the executive team
- Own marketing's vendor and agency contracts end to end: evaluations, procurement, renewals, and a clear view of what we pay for and why
Planning & Operating Cadence
- Own marketing's planning cycle: translate company goals into marketing objectives, OKRs, and resourced plans, and keep them current as priorities shift
- Bring a point of view. Pressure-test plans, frame the tradeoffs, and help the CMO decide where marketing places its bets
- Design the lightweight processes and internal tools (planning, intake, reporting) that let a 25-person team operate like a much bigger one
- Run the operating rhythm for the marketing leadership team: meetings, all-hands, team-wide readouts, agendas, decisions, and follow-through
- Keep the marketing functions connected so plans, launches, and budgets move together
Executive Partnership
- Partner directly with the CMO on board materials, executive readouts, and strategy documents. Own first drafts and make them data-backed and on-message
- Extend the CMO's reach across the team: surface risks early, chase decisions to closure, and keep priorities clear week to week
- Represent marketing in cross-functional planning with Finance, Sales, and Product
Hiring & Org Operations
- Partner with Talent Acquisition and marketing leads on headcount planning, requisition tracking, and interview process, and keep hiring plans aligned with budget and org design
- Standardize the basics across sub-teams (job descriptions, interview loops, scorecards) and help new leaders land well
WHAT WE'RE LOOKING FOR:
- 10+ years in marketing strategy and operations, business operations, strategic finance, management consulting, or a similar role supporting a CMO, GM, or business unit leader
- You've owned a sizable marketing or departmental budget end to end and can talk about spend, forecast, and variance the way Finance does
- You've built or run a planning cycle (annual or half-year, OKRs) and an operating cadence for a leadership team
- You've drafted board or executive materials for a senior leader and know the difference between a readout and a narrative
- Experience with headcount planning and hiring operations alongside a Talent team
- You've run vendor evaluations and procurement alongside Finance and kept a clean view of contracts and renewals
- Comfortable as an individual contributor. This is the first ops hire; you'll do the work before you have a team
- You scope light and move fast. We plan in weeks, not quarters, and you build just enough process to keep a fast team aligned
- You build trust quickly, from individual contributors to the C-suite
- Bonus: you're comfortable building your own tools with AI. We use Replit to run Replit
This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Canada, Montreal, QC
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Position - Sr Game Designer (Progression & Economy)
Haven Studios is a game development studio headquartered in Montreal. In May 2021, we embarked on a journey to start Haven as a small team with big ambitions. Our goal was to build a studio of exceptional people where together we could make the kind of games we’ve always wanted to create – games we’ve longed to play. At Haven, we believe that kindness, adaptability and fearless optimism make space for creative excellence. We are a hybrid studio that supports flexibility, focus and collaboration for our teams.
Haven joined the PlayStation Studios family as the first Sony game development team in Canada in 2022. Our first game is in development for PlayStation and PC, a competitive multiplayer action heist game with a vision to entertain and engage players for years to come.
Position
- Sr Game Designer (Progression & Economy)
We are looking for an experienced Senior Game Designer with a highly structured, analytical mindset to own the progression systems, player lifecycle, and economic health of our upcoming live service title. In this role, you will design the frameworks that keep players engaged for years, translating high-level creative vision into mathematically sound, highly structured progression loops and economy systems. You will operate within a collaborative, multidisciplinary environment, ensuring that player investment, rewards, and monetization strategies feel cohesive, fair, and deeply engaging.
Reporting Line
The
Senior Game Designer
will report to the
Project Lead-Game Design
Role and Responsibilities
System Architecture:
Design, model, and maintain complex player progression frameworks, monetization loops, and virtual economies that support long-term player retention and engagement in a live service environment.
Structured System Design:
Translate abstract player experience goals into precise structural maps, detailed spreadsheets, data tables, and algorithmic logic models.
Balancing & Tuning:
Own the balancing, pacing, and tuning of player rewards, XP curves, drop rates, sink/source mechanics, and overall game economy to eliminate inflation or progression bottlenecks.
Live Service Integration:
Coherently integrate progression, monetization, and social layers within a multiplayer AAA ecosystem, aligning features across both PvE and PvP dimensions.
Cross-Functional Alignment:
Act as the primary point of contact for progression and economy systems, working closely with Directors, Producers, Data Analysts, and Engineers to ensure structural feasibility and data telemetry readiness.
Lifecycle Optimization:
Adapt and optimize systems post-launch based on player metrics, behavior patterns, and shifting market trends while maintaining structural balance with new content releases.
Required Experience and Skills
AAA Live Service Background:
Extensive experience in systems or progression design with at least one shipped AAA multiplayer live service title where you owned or significantly contributed to the game's economy or progression loops.
Structured Thinking:
A proven, highly methodical approach to design. You rely on strong mathematical logic, complex spreadsheets, and structural documentation over guesswork.
Economic Mastery:
Deep understanding of macro and micro-economy principles in modern gaming, including monetization strategies, virtual currencies, reward pacing, and incentive loops.
Engine Proficiency:
Strong ability to work directly within the Unreal Engine editor to hook up data structures, configure data tables, and test progression parameter changes locally.
Data-Informed Approach:
Strong competence in interpreting live telemetry, player cohorts, A/B testing data, and macroeconomic analytics to guide balance adjustments and systems optimization.
Clear Documentation:
Exceptional ability to distill complex, multi-layered economic dependencies into clear, highly readable system specifications for technical and non-technical stakeholders.
Assets
System Modeling Tools:
Experience using economy simulation software or advanced mathematical scripting (e.g., Python, Machinations, or specialized spreadsheet modeling) to stress-test systems before implementation.
Dual Discipline Background:
Prior design experience crossing into complementary fields such as Level Design, Business Intelligence, Data Analytics, or UX Design.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United Kingdom (Hybrid)
Workplace: Hybrid
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM 👥
Here at Cleo we have ~35 Product Managers owning and running Squads across our Pillars. Product Management defines what Cleo builds and why it matters. From setting direction to prioritising what ships, Product ensures we’re solving the right problems for our users and the business. As we scale, this shifts from “managing a roadmap” to “shaping the long-term vision and impact of Cleo’s products.” ✨
ABOUT THE ROLE ✍️
We’re hiring a Senior Product Manager to own Cleo’s payment rails and money-movement roadmap - how customers bring money in, move it across Cleo products, and access it when they need it. You’ll define the future of direct deposit, internal transfers, and intelligent funding orchestration, working closely with Engineering, Risk, Compliance, and our banking and card partners.
Key responsibilities
- Own the roadmap for how customers move money into, around, and out of Cleo - direct deposit top-ups, internal transfers (card, EWA, secured credit card, Wealth products), and outbound movement.
- Build deep fluency in US payment rails (ACH, FedNow, card network rails) and the interchange/cost structure underneath them; represent Cleo in shaping partner roadmaps with the likes of Marqeta and Mastercard.
- Partner with banking and processing partners (e.g., TabaPay-type partners, partner banks) to orchestrate money movement - this is not a "we are the platform" role; it's about working fluently across multiple partners and rails.
- Develop a point of view on stablecoin and crypto as a future rail for moving money in and out of Cleo, and bring that thinking into the roadmap.
- Contribute to the intelligent funding orchestration vision - determining at the point of a transaction what funding source (EWA, BNPL, savings, checking) best serves the customer, with consent, and executing that agentically.
- Set and communicate a clear narrative for why payment rails and money movement matter - this space is not well understood internally, and you'll need to make the case repeatedly to stakeholders who don't have payments backgrounds.
- Maintain flawless execution and attention to detail on cash inflow/outflow while also building the longer-term vision.
WHAT WE'RE LOOKING FOR 🕵️
Must-have
- Deep, hands-on US payment rails experience (ACH, card networks, interchange economics) - recent and substantial, not adjacent.
- Experience working across multiple payment partners/rails rather than as "the platform" itself - e.g., time at a card program, neobank, or fintech that works with partner banks and processors.
- Comfort owning ambiguity and setting vision where none has been defined yet.
- Strong narrative/storytelling ability paired with flawless execution.
Nice-to-have
- Fluency in crypto/stablecoin as a payment rail, with a point of view on where the industry is heading.
- International payment rails exposure (e.g., UK), given Cleo's card expansion - explicitly lower priority than US rails depth.
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Espoo; Berlin
Workplace: Hybrid
Role highlights:
- Senior Network Engineer
- Location: Espoo, Finland or Berlin, Germany
- Department: Product Networking
- Reports to: Engineering Manager
- Employment type: Permanent
- Workplace model: Hybrid (3 days per week in office)
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this role matters:
As a Senior Network Engineer, you'll help build the network behind a mission that matters: we defend nations and protect environments from space. Every satellite pass, image and customer delivery at ICEYE moves through the networks that connect our ground stations, data centers and cloud. You'll be one of the go-to experts for that network, leading the subsystems you own and shaping how the team designs, automates and runs them. Few network engineers get to work on infrastructure like this.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Lead multi-sprint work on the network subsystems you own, from design through rollout and day-to-day operation
- Design and evolve secure, reliable connectivity between ground stations, data centers and cloud environments
- Design highly available networking setups for critical customer deployments
- Build and manage network infrastructure through automation, API-driven configuration and version-controlled change across routers, switches and firewalls
- Act as a go-to expert for deep network issues in production, and put patterns and guardrails in place that prevent them from coming back
- Shape how the team designs, reviews and documents network changes, with the impact on other teams in mind
- Set the standard for managing change in critical production systems
- Own critical production systems with a focus on reliability, observability and security against real-world threats
What we're looking for
Must haves:
- Extensive experience designing and operating production IP networks, for example at an internet service provider, hosting or cloud provider, data center operator or systems integrator
- Deep routing and switching expertise, including BGP and peering, data center and core networks, and multi-vendor environments
- Hands-on experience running network infrastructure in at least one public cloud, AWS preferred
- Experience with secure network design, including VPNs, firewalling and encrypted connectivity
- Network automation with modern tooling such as Git, Ansible or Terraform, and CI/CD pipelines
- Ability to lead network design decisions and to explain and defend the trade-offs with peers
- Pragmatic, collaborative mindset with the ability to balance technical quality with business needs
Nice to haves:
- Software development experience, especially for network applications and automation (for example Python or Go)
- Experience with data center fabrics such as EVPN
- Strong Linux networking skills
- Experience and willingness for hands-on work with physical network and data center infrastructure
Application Process
- TA Partner Screen Call
- Hiring Manager Interview
- Technical Interview
- Values & Fit Interview
- SVP of Engineering Interview
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
How We Work (Our Values)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
Benefits
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Our Commitment to Diversity, Equity, and Inclusion
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As a Senior Implementation Specialist, reporting directly to the Senior Manager, Implementation, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing restaurant brands as they join the Olo Platform, or expand their tech stack. You will contribute to the evolution of Olo’s Engage Suite by leveraging your product and industry knowledge to support the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You are experienced in standard implementations and upsells, have a focus on providing great hospitality, and are a model of the art of collaboration.
How You’ll Make An Impact
Leads execution of a portfolio of projects with varying levels of complexity through the lens of your respective product domains.
Is adaptable to defined processes to ensure successful customer outcomes.
Effectively partners with cross functional teams responsible for all stages of implementation projects including customers and Olo functional representatives to ensure cohesive communication.
Acts as a subject matter expert for specific products to efficiently and autonomously guide customers through product adoption.
Champions customer’s needs when working with multiple stakeholders on project execution.
Working with the customer, provides troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Remains up to date on product changes and updates and understands the impact to the business and customer experience.
At times, provides recommendation on initiatives to improve implementation velocity in collaboration with Olo leadership and the Implementation Team.
May provide insights to product teams that help improve product functionality in response to customer feedback or experiences with implementation.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
3+ years experience managing customer relationships, relevant project or account management work, or integration implementation work.
Experience creating an excellent customer experience and demonstrated ability to advocate for customers.
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners.
Demonstrated experience training relevant customers stakeholders on product best practices to support strong program performance.
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions.
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives.
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk.
Familiarity with Loyalty and Marketing SaaS products is a plus.
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Las Vegas, Nevada, United States
Зарплата не указана
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ГибридLisbon; Must be based in-country and native level speaker of the country you're deploying to
УдалённоNicaragua; Colombia; Peru; El Salvador; Honduras; Dominican Republic
Yerevan, Armenia; 5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
ОфисГеография найма не уточнена
УдалённоSeattle, WA
УдалённоseniorUnited States; Canada
УдалённоГеография найма не уточнена
ГибридLondon, UK; Relocation expense coverage to NYC or SF (if needed)
ГибридheadFoster City, CA
seniorCanada, Montreal, QC
ГибридseniorUnited Kingdom (Hybrid)
ГибридseniorEspoo; Berlin
УдалённоseniorUnited Kingdom, Remote
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