Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATIONS
Provide luxury food and beverage service to guests.
Maintain venue readiness, cleanliness, and safety standards.
Manage bar setup, breakdown, equipment, and supplies.
Support inventory, beverage menu development, and special events.
Ensure compliance with sanitation, health, safety, and labor regulations.
Valid STCW and flag-state certifications required for the position.
Proven Head Bartender/Bar Manager experience in a 4-star cruise or hospitality environment.
Strong knowledge of public health regulations, HACCP, and food & beverage operations.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 12 months of previous experience in rank on Cruise Ship
Substantial experience on large cruise ships with worldwide itinerary.
Experience in trading area USA and Australia is recommended.
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Bonus Scheme
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Family.
Location: Goma, DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About GiveDirectly in the DRC
GiveDirectly DRC was established in 2018 to enable cash transfers to poor and rural populations via mobile phones, thereby promoting food security, poverty reduction, and financial inclusion. We aimed to demonstrate the operational feasibility and cost-effectiveness of transferring large volumes of money digitally in one of the world's least developed countries. Since its inception four years ago, GiveDirectly DRC has used mobile phones to transfer over $14 million to more than 65,000 beneficiaries in four provinces: South Kivu, North Kivu, Ituri, and Kinshasa.
GiveDirectly's activities in the DRC have expanded to include, among other things: compelling proofs of concept for mobile-based cash transfers; and the implementation of innovative technologies to target disadvantaged urban populations in Kinshasa, in collaboration with the DRC's social protection agency, the DRC Social Fund. The delivery of contactless cash to beneficiaries in Beni and Bunia affected by the economic consequences of COVID-19. You will be joining Give Directly DRC at an exciting time in its history, as we are establishing and hope to launch several new programs and strengthen our partnership with the DRC government.
About the Role
As Senior Manager, Operations (DRC), you'll build and lead the operational backbone behind GiveDirectly's programs in the country. You'll direct the support services team end-to-end — HR, logistics, procurement, and administration — while managing a team of managers. You'll design a procurement strategy that keeps goods and services flowing efficiently and reliably across provinces, own fleet and logistics management as the program scales, and manage the operational budget with an eye for efficiency. You'll also support the Country Director on HR strategy — recruitment, training, and performance — and design the systems needed for a much larger footprint across provinces, from procurement to digital tools that improve scalability.
This is a role for someone who can build systems as readily as they can lead people, and who's energized by both strategic design and the operational details that make it real on the ground.
What You’ll Do:
Lead the DRC support services team end-to-end — HR, logistics, procurement, administration, and office management — including direct oversight of managers
Develop and drive a procurement strategy ensuring efficient, compliant, and resilient sourcing across provinces, and own fleet and logistics management as the program scales
Manage the operational budget, forecasting and driving efficiency across procurement, logistics, and administrative spend
Support the Country Director on HR strategy — recruitment, training, performance management, and talent density — through oversight of the HR function
Design systems and processes to support a much larger footprint across provinces, anticipating future needs and identifying AI and digital opportunities to improve scalability
Coach and develop support services managers to build operational excellence beyond individual contribution
Maintain a compliance and operational risk register, and lead internal spot checks, audit preparedness, and action plans in partnership with Finance and Internal Audit
Own donor reporting, budget tracking, and donor visit coordination, and serve as the primary point of contact between the Country Office and GSS on operational and compliance matters
Own the Operational Knowledge Base and lead onboarding, training, and localization of materials as the team grows
Requirements:
Bachelor’s degree in a relevant field (management, administration, finance, or related); a master's degree is an asset
Minimum 6 years of experience in operations management, with a track record of transforming informal systems into structured, compliant, and scalable ones, including direct oversight of managers
Strong financial and budget management skills, with experience managing an operational budget
Proven experience maintaining a risk register and working closely with internal/external audit functions
Experience developing and coaching managers, with comfort delegating execution while retaining accountability for results
Strong digital fluency, with experience using and training teams on multiple platforms (Google Suite, Salesforce, Asana, Guru, Slack)
Familiarity with international NGO standards and donor compliance frameworks
Experience navigating the DRC's complex legal environment, including labor law and immigration requirements
Strong alignment with
GiveDirectly's values
Excellent written and oral communication skills, including ability to communicate fluently in English and French with high level stakeholders
Professional proficiency in French and English required; knowledge of Congolese Swahili and/or Lingala is an asset
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$94,500
Bonus at Target Performance:
10% (~$9,450, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,057 in 2025)
Estimated Total Compensation at Target: $103,950+
This role is onsite in Goma, DRC. We welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC.
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
seniorWe welcome candidates based in the DRC as well as those willing to relocate to be based in the DRC
Location: Madrid, Spain; Barcelona, Spain
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English as well as in French or Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
#LI-DNP
Location: Missouri City, United States
Our client is an established organization seeking an experienced Vice President of Operations to join its senior leadership team.
This is a highly influential, hands-on executive role with responsibility for the performance of a complex, geographically dispersed operation. The successful candidate will provide leadership across multiple locations, strengthen operational performance and accountability, and continue to develop the leadership capabilities of the organization.
The role requires an executive who can combine strong financial and operational management with effective people leadership. You will work closely with senior executive leadership while maintaining a strong connection to operational teams across the business.
Why This Role
This is an opportunity to take on a senior operations leadership position within an established organization and have a meaningful impact on business performance.
The Vice President of Operations will have significant responsibility for strengthening execution, developing leadership capability, improving performance, and helping shape the continued development of the organization.
What You Will Do
Lead operational and financial performance across a complex, geographically dispersed business
Establish operating goals, performance expectations, and priorities aligned with broader business objectives
Monitor financial and operational performance against budgets, targets, and key performance measures
Identify opportunities to improve performance, efficiency, consistency, and execution
Lead, coach, and develop operational leadership teams
Strengthen accountability and management effectiveness throughout the organization
Identify leadership and capability gaps and support the continued development of management talent
Guide key organizational and personnel decisions within the operations function
Maintain a strong connection to the business through regular engagement with operational teams and locations
Evaluate resource requirements and support significant operational investment decisions
Partner effectively with other functions across the organization
Lead and support broader operational improvement initiatives
Contribute to business planning and strategic decision making as a member of the senior leadership team
Location:
Greater Missouri
Travel:
Significant travel required
The successful candidate will have operated at a senior level within a complex B2B and B2C organization and will be comfortable balancing strategic leadership with direct involvement in operational performance.
Requirements
Required
Bachelor's degree in business or a related discipline
Significant senior-level operations leadership experience within a B2C/B2B environment leading customer-facing, service-oriented operations
Experience leading complex, multi-location or geographically dispersed operations
Strong financial and commercial acumen, including experience managing performance against budgets and operational targets
Demonstrated ability to use data, financial information, and performance measures to drive decision making and accountability
Experience leading, coaching, and developing multiple levels of operational management
A track record of improving operational performance and establishing greater consistency across an organization
Strong organizational judgment and the ability to make effective people and business decisions
A hands-on leadership approach with the willingness to remain closely connected to operations
Ability and willingness to travel regularly
Preferred
MBA or equivalent advanced business education
Experience within retail, services, distribution, industrial, manufacturing, logistics, or another operationally intensive environments
Experience operating in businesses where consistent execution across multiple locations is critical to overall performance
Familiarity with business systems, operational reporting tools, and performance management processes
Experience contributing to operational improvement, organizational development, or business transformation initiatives
Benefits
Competitive base up to $220k plus comprehensive benefits program
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Executive Recruiters United States: Leading Executive Search and Headhunting Firm in the USA
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Albuquerque, United States
We are an executive search agency recruiting on behalf of a growing premium lifestyle retailer seeking a Regional Operations Manager. The company operates a developing network of specialty stores offering high-quality apparel, leather accessories, footwear, travel goods, and curated lifestyle products.
The Regional Operations Manager will oversee several locations and support the company as it expands into new markets. This position will coach store leaders, strengthen operating standards, and help ensure a consistent customer experience across the growing retail network.
Key Responsibilities
Oversee operational performance across assigned retail locations.
Coach store managers and support leadership development.
Monitor sales, labor, inventory, and store profitability.
Maintain consistent service and presentation standards across locations.
Support new store openings and operational readiness.
Identify opportunities to improve store processes and customer experience.
Partner with senior leadership on regional growth priorities.
Requirements
6+ years of retail operations experience.
Previous multi-unit management experience required.
Experience within fashion, footwear, accessories, or premium specialty retail preferred.
Strong understanding of store-level financial and operational metrics.
Proven experience developing high-performing store managers.
Experience supporting new store openings or retail expansion preferred.
Ability to travel regularly throughout the assigned region.
Benefits
Medical, dental, and vision insurance
Paid time off
401(k) plan
Performance bonus
Mileage and travel reimbursement
Employee merchandise discount
Salary:
$105,000 to $130,000 per year
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Executive Recruiters United States: Leading Executive Search and Headhunting Firm in the USA
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Romania; Albania; Kazakhstan; Azerbaijan; Armenia; Moldova
At
Emerging Travel Group
, we’re on a mission to revolutionize the travel industry with cutting-edge technology and unparalleled customer service. We pride ourselves on our dynamic, innovative culture and are seeking passionate, detail-oriented professionals from the travel industry who excel at turning complex travel requests into seamless experiences for our B2B partners.
We're looking for an experienced Corporate Travel Operations Specialist to manage end-to-end travel arrangements for premium corporate accounts and VIP travelers—from hotels and transportation to custom experiences worldwide, for both business travelers and executive groups. This role requires outstanding communication skills, strong supplier negotiation abilities, and an uncompromising dedication to exceptional quality of service.
Requirements
What You’ll Do
Corporate Client Management:
Act as the main point of contact for corporate accounts and VIP travelers, handling complex business travel requests via email, phone, chat, or CRM, and ensuring a world-class experience at every stage.
Expert Travel Consulting:
Advise corporate travelers and travel managers on the best options; provide tailored solutions for flights, hotels, transfers, and premium services worldwide.
Online & Offline Booking Mastery:
Book travel services through our online platform and work directly with our global supplier network for offline arrangements—hotels, DMCs, transfers, rail, ferries, cruises, and airlines.
Supplier Relations:
Source options and negotiate directly with hotels, service partners, and travel providers to secure the most optimal agreements on rates, terms, and conditions for corporate clients.
Lifecycle Support:
Manage the full cycle of each booking, including confirmations, payments (including virtual card processing), vouchers, changes, cancellations, and refunds—delivering seamless support from inquiry to post-trip resolution.
Internal Collaboration:
Coordinate closely with Online Support, Finance, Product, Sales, and Account Management to ensure operational excellence and smooth information flow for corporate partnerships.
Quality & SLA Control:
Resolve operational issues, monitor performance against SLAs, and proactively escalate incidents to deliver a consistently high standard of corporate travel service.
What We’re Looking For
Corporate Travel Expertise:
Experience in business travel management, premium customer service, TMC, DMC, or high-touch corporate travel operations.
Supplier & Destination Knowledge:
In-depth knowledge of hotel and airline operations and global destination management.
Language Proficiency:
Upper-Intermediate (B2+) level of
English and Italian
is required.
Communication Excellence:
Strong interpersonal, written, and verbal communication abilities; able to confidently work with demanding corporate clients and negotiate with suppliers.
Organization & Precision:
Proven capacity to handle multiple, complex corporate requests simultaneously with outstanding accuracy and professionalism.
Tech Savvy:
Comfortable with CRM systems, online booking tools, and other travel management technologies.
Solutions-Oriented:
Proactive and resourceful in resolving challenges in a fast-paced corporate travel environment.
Benefits
What We Offer
Remote Work:
Flexibility to work from anywhere.
Competitive Compensation:
Attractive base plus bonus structure.
Corporate Exposure:
Collaborate with leading global companies and manage travel for top executives.
Professional Growth:
Advance your career handling challenging, high-profile cases.
Continuous Learning:
Ongoing training, seminars, and opportunities to attend top industry events.
Travel Perks:
Take advantage of corporate rates and unique travel discounts worldwide.
The Process
Intro Chat:
Welcoming conversation with our HR team.
Remote Set-Up Check:
Quick internet speed test to ensure remote readiness.
Manager Interview:
In-depth discussion about your experience and the role specifics.
Interview Results!
Learn more about our data protection practices in our
Privacy Policy
.
If this sounds like the perfect fit for you, we’d love to hear from you!
Apply now and let’s create amazing travel experiences together!
Location: Las Vegas, Nevada, United States
Forklift Operator & Inventory Specialist
Warehouse · Full-time · In-Person (Las Vegas, NV) · Hours 9am - 6pm EST
About Nysonian
Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world.
Our Fast-Growing Portfolio Includes:
NOBL Travel — redefining modern travel with design, durability, and performance
FLO Pilates — bringing Pilates into homes and wardrobes globally
Core Values:
Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
The Opportunity
The Forklift Operator and Inventory Specialist is responsible for safely operating forklifts and other warehouse equipment while maintaining accurate inventory records. This role supports efficient warehouse operations by handling materials, tracking stock levels, and ensuring proper storage and distribution of goods.
What You'll Own
Safely operate forklifts and other material-handling equipment to move, load, unload, and stack goods
Maintain accurate inventory records using Warehouse Management Systems (WMS)
Conduct cycle counts and assist with full physical inventory audits
Inspect incoming and outgoing shipments for accuracy, quality, and damage
Organize and store inventory in designated warehouse locations efficiently
Follow all safety procedures and maintain a clean, organized work environment
Report discrepancies, shortages, damages, and equipment maintenance needs to management
Skills & Qualifications
High school diploma or equivalent required
Valid forklift certification (or willingness to obtain)
Proven experience in warehouse operations, inventory control, or logistics
Basic computer skills with familiarity in inventory systems (e.g., Shiphero preferred)
Strong attention to detail and organizational skills
Ability to lift and move heavy objects (up to 50 lbs)
Good communication and teamwork skills
Knowledge of safety regulations (OSHA standards preferred) and experience in shipping/receiving or distribution centers is a plus
Comfortable working in a warehouse environment with physical demands, including standing, lifting, and operating heavy machinery
Military personnel encouraged to apply
Compensation
We use a market-based approach to compensation. The expected total compensation range for this role is: USD 18 per hour.
Why You'll Love Working at Nysonian
Culture
We're founder-led and operate with speed, direct communication, and clear accountability
We invest in tools and management practices that help colleagues do their best work
Our products are used by customers globally
AI is intentionally embedded in how we work, create, and scale
Senior leaders are expected to create structure, make decisions, and stay close to execution
Growth & Development
Competitive pay and meaningful opportunities for performance-based advancement
Ownership of strategy, systems, execution, and team buildout within your function
Opportunity to build and scale a meaningful part of the business across two consumer brands
Scope and compensation growth tied to performance, role expansion, and measurable business impact
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.
Location: worldwide
Chief Operating Officer
Doha, Qatar · Full-time · Reports to the Chief Executive Officer
THE OPPORTUNITY
Three regions, four billion people, and some of the deepest pools of patient capital on earth are building their AI economies now. UTOPIA sits where sovereign capital, company-building and AI infrastructure meet: a regulated fund manager and a venture studio run as one platform out of Doha. We are hiring the operator who builds the machine itself.
You will create the platform’s operating backbone: the finance engine, the compliance architecture, the people system, and the operating rhythm that lets sovereign-grade capital move at venture speed. The company being built here is UTOPIA.
ABOUT UTOPIA
UTOPIA is a venture platform headquartered in Doha, combining UTOPIA Capital Management LLC, a QFCRA-regulated fund manager running two early-stage funds (A-typical Ventures across the Middle East, and The Radical Fund across Southeast Asia), with The UTOPIA Studio, an AI-native venture studio that co-builds companies with domain experts. Both run on UTOPIA OS, a proprietary technology and intelligence layer that cuts the cost of building AI-native companies by more than half. A team of 30 runs capital deployment, company-building and infrastructure together across the Middle East, Southeast Asia and Africa.
UTOPIA is anchored by sovereign wealth and Qatar’s leading development institutions, and invested in by family offices, high-net-worth investors and foundations.
WHY NOW
Emerging markets drive 70% of global infrastructure demand and grow twice as fast as Western economies, yet receive around 15% of global venture funding. AI has collapsed the cost and time of building companies at the same moment these markets enter an infrastructure boom. UTOPIA was built for this window.
The platform is live and compounding. The funds are deploying, with an active portfolio of 15+ companies across the Middle East and Southeast Asia alone: AI-powered financial intelligence for SMEs in the Gulf, Arabic-native data governance in Saudi Arabia, energy transition and circular-economy ventures from Vietnam to Indonesia. The Studio has 30+ fellows building AI-native companies across emerging and global markets, from clinical AI at the cardiology bedside to post-quantum security, each moving from idea toward Series A in under 24 months on the platform’s own infrastructure.
This role of the COO touches all of it: sovereign wealth relationships, a regulated fund manager and a venture studio, reporting to the founder. The operating decisions of the next twelve months set the platform’s shape for the next decade.
THE ROLE
The COO is the platform’s senior operating executive and touches finance, compliance, operations and people that keeps a regulated, multi-entity venture platform running: a finance-weighted COO mandate. The role is accountable for group finance with the CFO, runs platform operations including HR; and carries day-to-day regulatory readiness alongside the CEO, who holds the Senior Executive Function.
The COO also partners with the CEO to run the Studio and the Fund Manager as one team, with one culture and one set of Group KPIs. The division of labour is deliberate: the CEO sets direction and owns capital formation, boards and external relationships; the COO builds and runs the machine.
Direct accountability: Finance; Operations & HR, Legal & Compliance (to be hired); Brand & Communications.
WHAT YOU WILL OWN
Four connected areas that together form the operating backbone of the platform: cross-entity leadership, finance, operations and people, and regulatory & compliance.
Cross-entity operating leadership.
- Build the group operating system with the CEO: a single group-wide KPI framework, with the reporting and review cadences that give the CEO one current view of delivery across all entities.
- Standardise operating systems, tooling and management information across entities, so the platform can add vehicles and ventures without adding proportional overhead.
- Build the one-team culture: shared operating rituals, communication cadence and clear decision rights that keep the Studio and the Fund Manager pulling toward common Group outcomes.
Finance (through the CFO).
- Accountability for the finance together with the CFO, across the management company, the funds and the studio: budgeting, forecasting, management accounts, audit and treasury.
- Oversee fund finance through the CFO: NAV processes, capital calls and distributions, LP financial reporting, and carry/waterfall mechanics.
- Oversee Studio finance through the CFO: ownership of the Studio budget and financial oversight of its external funding arrangements, including deployment against contracted milestones, funder reporting and audit readiness.
- Capital discipline and reporting: platform runway management, cost control and spend phasing across entities, with consistent, reconciled board-grade numbers across board packs, LP reports and regulatory filings.
Operations & people.
- Own platform infrastructure and resilience: entity administration, vendor strategy, business continuity, fund administration oversight and risk cover across the Group.
- Own the people agenda end-to-end: hiring plans, performance and compensation frameworks, and the immigration and administrative infrastructure that keeps a multi-jurisdiction team running.
- Build scalable processes that serve both the Studio and the Fund Manager: one plan per function, with explicit capacity splits.
- Own brand and communications as a platform function, ensuring output reflects the institutional standard the platform’s investor base expects.
Regulatory & compliance (co-managed with the CEO).
- Lead day-to-day management of the relationship with the platform’s regulator alongside the CEO: supervisory engagement, regulatory assessment visits and remediation follow-through.
- Own the compliance infrastructure: policies, AML/CFT oversight and regulatory filings, working with the Compliance lead and external counsel.
- Own board governance operations, including calendars, papers, minutes and resolution follow-through, working closely with the CEO on board strategy.
WHO WE ARE LOOKING FOR
An operator who has run the engine room of an investment platform and wants to build the next one from closer to the front. You will sit closer to capital, regulators and company formation in your first quarter than most operators do in a career.
- You have spent 10–15+ years in senior finance and operating leadership, including real time as CFO, COO or Head of Finance & Operations in a regulated investment business.
- You have operated funds, venture studios or accelerators. You are comfortable with capital calls, fund admin, LP reports and board packs.
- You know fund economics: NAV, carry and fee mechanics, waterfalls, management company finances.
- You have collaborated or worked with a financial regulator (QFCRA, DFSA, FSRA or comparable)
- You have built HR and operations in a lean, multi-entity organisation
- A recognised finance qualification (CA, CPA, ACCA or CFA) is beneficial s.
- Middle East and/or Emerging markets experience is advantageous
- Soft Skills - You work well under pressure;You hold senior colleagues to account and hold your ground, and you build trust fast with founders, institutions and regulators.
- You find building an institution exciting, especially in markets that are rapidly changing and growing
WHY THIS ROLE
- The role: finance, compliance, operations and people under one mandate, reporting directly to the CEO - the kind of exposure that takes a decade to get inside a large institution.
- The context: sovereign-grade anchor partners, a regulated environment and a mandate aligned with Qatar’s national development agenda.
- The location: Doha , at the centre of the capital funding the next decade, with tax-free compensation and summer flexibility.
- Ownership: carry across the platform’s vehicles and equity in the ventures you help build, structured at offer.
PROCESS
Please share a CV and answer the following questions. Conversations will include the CEO, Studio Directors and board representatives (TBC). The appointment is subject to standard background checks and, where applicable, QFCRA approvals.
We believe innovation should be inclusive and globally distributed. Our team is built on openness, curiosity, and collaboration — with people from across the GCC, Africa, and Southeast Asia working together to build meaningful ventures.
All roles are based in Doha, Qatar, with flexible hybrid options and global travel opportunities (unless otherwise stated). We welcome talent from every background to join us in shaping the future of AI-native innovation.
Location: Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
The mission of this role is to establish and scale our client in USA into a high-performing, controlled and profitable business platform capable of supporting long-term growth.
This is a hands-on leadership role responsible for building the operational and financial foundations of the US business. The successful candidate will guide the set up of the business and its operations, establish finance controls, support banking and payment controls, and ensure operational execution does not become a barrier to growth.
You will oversee contract-to-cash execution, logistics oversight, documentation standards, customer service processes, performance reporting, risk controls and team development. You will build the structure needed for the US business to scale through its first stage of growth.
Working closely with commercial and global business leaders, you will ensure our client in USA has the standards, controls and responsiveness required to serve customers, support suppliers and convert trading opportunities into profitable cash outcomes.
This is not a purely strategic role. It requires someone willing to get into the detail, solve problems quickly, hold standards and create the practical operating rhythm needed for a new business to grow.
Essential Duties & Responsibilities
Business Establishment & Leadership:
Lead the set up and development of the US operating platform.
Establish scalable operational, finance and reporting processes.
Develop the organisational structure and hiring plan for the US operation.
Build and develop future operational, logistics and finance team members.
Identify growth constraints and implement practical solutions.
Drive accountability, ownership and performance standards across the business.
Operational Management:
Oversee contract execution from trade confirmation through to cash collection.
Ensure operational excellence across logistics, documentation and customer service.
Develop procedures to support growth while managing risk.
Ensure customer and supplier requirements are handled with speed and accuracy.
Drive continuous improvement across the full execution process.
Ensure clear communication between commercial, operations, finance and logistics teams.
Financial Control & Governance:
Support the establishment of banking relationships and payment control processes.
Oversee customer credit, deposit, balance payment and cargo release disciplines.
Support financial reporting, budgeting and performance management activities.
Ensure strong commercial controls are maintained during periods of rapid growth.
Work closely with finance teams to protect working capital, manage risk and improve cash conversion.
Global Coordination:
Work closely with colleagues across the US, UK, Europe, Türkiye, Asia, Australia and LATAM.
Support global trading opportunities by ensuring US operations can execute reliably.
Maintain consistent operating standards across regions.
Challenge constructively when payment, risk, customer service or operating standards need to be protected.
Build strong working relationships while remaining firm on the standards required to protect the business.
Team Development:
Recruit, lead and develop a high-performing operational team.
Create a culture of ownership, accountability, customer focus and continuous improvement.
Coach team members to understand the full trade execution process.
Develop future leaders capable of supporting long-term growth.
Ad hoc duties as and when required and not limited within the role.
Requirements
Knowledge (Education & Related Experience):
Minimum of 10 years’ experience in operational leadership, business management, trading operations, logistics, supply chain or related fields.
Experience within commodity trading, chemicals, polymers, recycling, logistics, freight forwarding, supply chain or related industries.
Strong understanding of contract-to-cash processes.
Experience working across multiple countries, offices and time zones.
Experience leading and developing teams.
Experience implementing operational controls and business processes.
Experience in a multinational business or globally distributed operating model.
Experience using ERP, CRM, reporting or business management systems an advantage.
Skills & Abilities:
Strong financial and commercial acumen.
Able to establish practical controls without slowing the business down unnecessarily.
Able to build credibility quickly with commercial, finance, logistics and operational teams.
Able to challenge senior colleagues constructively when business standards need to be upheld.
Able to manage and respond quickly to changing or competing priorities.
Highly organised, detail-minded and able to work independently.
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high standard.
Able to use the full suite of O365 products, especially Outlook, Excel, Word and Teams.
Competencies:
Non-Negotiables:
Being Resilient, Collaborative, Customer Focused, Inquisitive, Reflective, Resourcefulness, Taking Initiative.
Professional and ethical in their approach.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Takes ownership of outcomes and follows through.
Location: New York
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Blitz, launched by Voodoo in 2021, is a gaming platform enabling players to compete in mobile games for real cash prizes through head-to-head matches, tournaments, and leagues. By leveraging a unique game library, Blitz engages users in a fun, competitive, and rewarding way.
ROLE
Join Blitz as an Operations Engineer and become a driving force in our platform's operational success. You'll lead automation, technical product ownership, and data-driven decision-making across Payments, Fraud, Support, Finance, and CRM.
MISSIONS
- Serve as a technical product manager across Payments, Fraud, Support, Finance, and CRM, managing requirements, creating technical specs, and analyzing post-release data
- Analyze operational data to uncover insights and identify key business levers to enhance efficiency and user experience
- Proactively automate processes by identifying system bottlenecks, designing workflows, and developing Python scripts or Proofs-of-Concept (PoCs)
- Collaborate with engineering, product, and business teams to design scalable solutions to operational challenges
- Monitor platform performance and KPIs, flag risks, and recommend data-driven improvements
- Build internal tools and automate repetitive processes to boost team productivity
- Document systems, processes, and technical specifications clearly and systematically
PROFILE
- Graduate of a top-tier French engineering school (École Polytechnique, Mines, CentraleSupélec, Ponts, or equivalent) with 1+ years of professional experience
- Eligible for the V.I.E. program (EU citizen, under 28 years old at departure)
- Proficient in Python: able to write scripts, develop internal tools, interact with APIs, and manipulate data; familiarity with AI-assisted workflows is a plus
- Genuine generalist and “Swiss Army knife”—comfortable with both high-level strategy and hands-on implementation
- Highly proactive and accountable: thrive in ambiguity, identify challenges, and take initiative without waiting for direction
- Strong analytical mindset, attention to detail, and a structured problem-solving approach
- Previous experience in a US tech company or French tech scale-up is a strong asset
- Fluent in English (work language); French is a plus
BENEFITS
- Compensation and benefits in line with the V.I.E. program (fixed structure — not at Voodoo’s discretion)
- Additional benefits depending on the country of residence
Location: India
GROWTH MEASURED IN MONTHS, NOT YEARS. DIRECT ACCESS TO THE FOUNDING TEAM. OWN A LIVE SITE FROM DAY ONE.
Human Archive builds the datasets that teach robots to work with their hands, captured from real people on factory floors, in kitchens and on construction sites across 30+ countries. We're YC-backed with $8.2M raised, and built by researchers from Stanford, Berkeley, NYU GRAIL, UPenn GRASP and JHU Robotics.
The path here moves quickly: Operations Manager, then Regional Manager, then City Head, based on performance rather than time served.
THE ROLE
As an Operations Manager, you own the deployment. From the moment equipment leaves our storage point to the moment the day's data is verified, it is yours to run: a team of five to six operators, a live site, and a set of problems nobody can solve for you from a desk.
The stakes are real: robots learn from what we capture. A good deployment produces data that trains machines to work with their hands; a bad one produces footage nobody can use. That call gets made on the floor, by you, in the moment.
It suits someone who is equally comfortable talking to a mechanic mid-shift and holding a strict data protocol when a site is pushing back. Most people can do one. We are looking for the ones who can do both.
RESPONSIBILITIES
- Collect and verify camera inventory, batteries and accessories from the local storage point each morning
- Travel with your team to the deployment site and set up for the day's collection
- Brief and manage five to six field operators through the collection plan
- Meet and coordinate with the site point of contact, typically a Director, Operations Head or owner of a factory, resort or restaurant
- Check data quality through the day, including camera framing, battery levels and storage
- Complete and verify the taxonomy for all footage collected on site
- Reconcile inventory at day end and return it to the dark store manager
- Transfer and upload the day's data, and submit the deployment report
WHERE THIS GOES
You report to the Zone Head and the Operations Head, and work directly with the founding team. Each Operations Manager runs one deployment team of five to six field operators, with a home city and rotation across active national sites.
Strong performers move fast. Regional Manager comes first, owning multiple deployment teams across a zone. City Head comes next, owning a city's full operations, including site partnerships and vendor relationships. We expect our operations leadership to come from this cohort.
WHO WE'RE LOOKING FOR
Non-negotiable
- Strong spoken English and Hindi. You are often our first point of contact with Directors, Operations Heads and owners of factories, resorts and restaurants
- Willingness to work on site and travel, not from a desk
- Ability to give clear direction to field teams in Hindi and English
- Ability to make decisions independently when a deployment does not go to plan
We're hiring two kinds of people:
1. Freshers: 2025 and 2026 pass-outs. Startup internship experience strongly preferred. If you've interned at an early-stage company and know what it's like when the process doesn't exist yet and you have to build it, this role will make sense to you.
2. People with 1–3 years of field or operations experience. Prior experience as an Operations Manager, City Ops, Fleet Ops or Field Ops at a startup. Quick commerce, home services, hyperlocal delivery and on-demand backgrounds map directly onto this role: companies like Snabbit, Blinkit, Zepto, Swiggy, Urban Company, Rapido and Porter.
Prior experience is useful but not required. We train on our protocol and taxonomy. What we cannot train is spoken English and ownership.
THIS ROLE IS NOT FOR YOU IF
- You want a fixed desk and a fixed city
- You want predictable 10-to-6 hours
- You are uncomfortable spending your day on factory floors, in kitchens and on shop floors
- You would rather escalate a problem than solve it on the spot
TRAVEL
This role requires substantial travel: a typical month may include a week each in Delhi NCR, Bengaluru and Assam. You should be comfortable with this before applying.
Base location is Delhi NCR. All outstation work-related travel, accommodation, meals and commute are paid by the company and are not part of your CTC.
WORKING SCHEDULE
- 6-day work week
- Actual working hours are approximately 9–10 hours. On deployment days, a significant part of the day is spent travelling, over and above working hours.
- Reporting time depends on the deployment and can be early morning.
- Sunday deployments are limited to a maximum of two per month.
- On non-deployment days you handle data transfer and upload, deployment planning, reporting and site coordination. These days run on more regular hours.
ELIGIBILITY
- Any graduate degree (BBA, BA, B.Com http://B.Com, BHM, B.Tech http://B.Tech or equivalent). Hospitality, hotel management and general management backgrounds do particularly well in this role.
- Batch: 2025 and 2026 pass-outs, or up to 3 years of relevant experience
- No minimum CGPA cutoff. We hire on the interview, not the marksheet
COMPENSATION
Total CTC: ₹4 to 7 LPA, based on interview performance. 100% fixed. There is no variable or performance-linked component. Comp is revised at each step as you move up.
- Probation: 2 months at full salary, no deduction
- No service bond or training bond of any kind
Location: Dominican Republic; Philippines; Portugal; Argentina
About LBC Mortgage
LBC Mortgage is a growing mortgage brokerage focused on providing financing solutions across Conventional, FHA, Non-QM, DSCR, Hard Money, and other mortgage products. As we continue to grow, we are looking for an experienced
Operations Manager
to oversee day-to-day operations, improve internal processes, and ensure our teams work efficiently and effectively.
Position Overview
We are looking for a highly organized, proactive, and experienced
Operations Manager
with strong
U.S. business experience
. Experience in the
mortgage or financial services industry is highly preferred
.
The ideal candidate understands how U.S. companies operate, can manage multiple departments and workflows, and is comfortable building processes, setting KPIs, solving operational issues, and holding teams accountable.
This is a hands-on management position for someone who can both
strategize and execute
.
Key Responsibilities
Oversee and manage the company's day-to-day operations
Develop, implement, and improve operational processes and SOPs
Coordinate workflows between Sales, Processing, Underwriting, Marketing, and other departments
Monitor team performance, productivity, and operational KPIs
Identify inefficiencies and implement solutions to improve overall performance
Establish clear procedures, responsibilities, and accountability across departments
Manage and optimize internal systems, tools, and workflows
Work closely with company leadership on operational strategy and execution
Track key operational metrics and prepare regular reports for management
Identify bottlenecks and ensure issues are resolved quickly
Support department managers and team leads in achieving company goals
Help develop and implement new company initiatives and projects
Ensure company policies and procedures are followed consistently
Assist with hiring, onboarding, training, and performance management when needed
Improve communication and collaboration between departments
Help create a scalable operational structure to support company growth
Take ownership of operational problems and drive them to resolution
Requirements
3+ years of experience in Operations Management or a similar leadership role
Strong experience working in the U.S. business environment
Mortgage industry experience strongly preferred
Understanding of mortgage operations, loan origination, processing, or brokerage workflows is a major plus
Proven experience managing teams and cross-functional workflows
Strong organizational and problem-solving skills
Excellent communication and leadership abilities
Ability to manage multiple priorities and projects simultaneously
Strong analytical and decision-making skills
Experience creating and implementing SOPs and operational processes
Comfortable working with CRMs, business software, and technology
Strong attention to detail and follow-through
Ability to work independently and take ownership of responsibilities
Results-oriented mindset with a focus on efficiency and continuous improvement
Preferred Qualifications
Experience in a mortgage brokerage, lender, financial services company, or real estate-related business
Knowledge of U.S. mortgage processes and terminology
Experience working with Sales, Processing, Underwriting, and Closing teams
Experience with CRM and workflow management systems
Experience implementing automation and AI-powered business tools
Experience managing remote and on-site teams
Experience in a fast-growing company or startup environment
What We’re Looking For
We are looking for a
leader, not just an administrator
.
The right person will be able to look at the way the company operates, identify what can be improved, build better processes, and make sure those processes are actually followed.
You should be comfortable asking:
“How can we do this better, faster, and more efficiently?”
If you are an experienced operations professional who understands the U.S. business environment and want to play an important role in the growth of a rapidly developing mortgage company, we would love to hear from you.
Why Join LBC Mortgage?
Opportunity to play a key role in a growing U.S. mortgage company
Work directly with company leadership
Opportunity to build and improve operational systems from the ground up
Fast-paced and entrepreneurial environment
Significant opportunity for professional growth
Work with a team focused on technology, automation, and continuous improvement
Location: Tbilisi, Georgia; Batumi, Georgia; Minsk, Belarus; Kyiv, Ukraine; Warsaw, Poland; Almaty, Kazakhstan
About LBC Mortgage
LBC Mortgage is a growing mortgage brokerage focused on providing financing solutions across Conventional, FHA, Non-QM, DSCR, Hard Money, and other mortgage products. As we continue to grow, we are looking for an experienced
Operations Manager
to oversee day-to-day operations, improve internal processes, and ensure our teams work efficiently and effectively.
Position Overview
We are looking for a highly organized, proactive, and experienced
Operations Manager
with strong
U.S. business experience
. Experience in the
mortgage or financial services industry is highly preferred
.
The ideal candidate understands how U.S. companies operate, can manage multiple departments and workflows, and is comfortable building processes, setting KPIs, solving operational issues, and holding teams accountable.
This is a hands-on management position for someone who can both
strategize and execute
.
Key Responsibilities
Oversee and manage the company's day-to-day operations
Develop, implement, and improve operational processes and SOPs
Coordinate workflows between Sales, Processing, Underwriting, Marketing, and other departments
Monitor team performance, productivity, and operational KPIs
Identify inefficiencies and implement solutions to improve overall performance
Establish clear procedures, responsibilities, and accountability across departments
Manage and optimize internal systems, tools, and workflows
Work closely with company leadership on operational strategy and execution
Track key operational metrics and prepare regular reports for management
Identify bottlenecks and ensure issues are resolved quickly
Support department managers and team leads in achieving company goals
Help develop and implement new company initiatives and projects
Ensure company policies and procedures are followed consistently
Assist with hiring, onboarding, training, and performance management when needed
Improve communication and collaboration between departments
Help create a scalable operational structure to support company growth
Take ownership of operational problems and drive them to resolution
Requirements
3+ years of experience in Operations Management or a similar leadership role
Strong experience working in the U.S. business environment
Mortgage industry experience strongly preferred
Understanding of mortgage operations, loan origination, processing, or brokerage workflows is a major plus
Proven experience managing teams and cross-functional workflows
Strong organizational and problem-solving skills
Excellent communication and leadership abilities
Ability to manage multiple priorities and projects simultaneously
Strong analytical and decision-making skills
Experience creating and implementing SOPs and operational processes
Comfortable working with CRMs, business software, and technology
Strong attention to detail and follow-through
Ability to work independently and take ownership of responsibilities
Results-oriented mindset with a focus on efficiency and continuous improvement
Preferred Qualifications
Experience in a mortgage brokerage, lender, financial services company, or real estate-related business
Knowledge of U.S. mortgage processes and terminology
Experience working with Sales, Processing, Underwriting, and Closing teams
Experience with CRM and workflow management systems
Experience implementing automation and AI-powered business tools
Experience managing remote and on-site teams
Experience in a fast-growing company or startup environment
What We’re Looking For
We are looking for a
leader, not just an administrator
.
The right person will be able to look at the way the company operates, identify what can be improved, build better processes, and make sure those processes are actually followed.
You should be comfortable asking:
“How can we do this better, faster, and more efficiently?”
If you are an experienced operations professional who understands the U.S. business environment and want to play an important role in the growth of a rapidly developing mortgage company, we would love to hear from you.
Why Join LBC Mortgage?
Opportunity to play a key role in a growing U.S. mortgage company
Work directly with company leadership
Opportunity to build and improve operational systems from the ground up
Fast-paced and entrepreneurial environment
Significant opportunity for professional growth
Work with a team focused on technology, automation, and continuous improvement
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
What is the role:
We’re seeking a highly organized, hands-on Business Operations Manager to help drive operational excellence across the company.
This person will sit at the intersection of business operations, project management, and execution. They will own high-priority managing security and technical initiatives, while also serving as a cross-functional member of the business operations team.
The ideal candidate is an exceptional project manager who is equally comfortable building structure around complex projects, coordinating stakeholders, managing timelines and deliverables, and jumping into the details to get things done. They should have a strong background in business operations and thrive in a fast-paced, high-growth technology environment. They should also bring a strong understanding of SOC 2 and hands-on experience leading compliance initiatives from the ground up. This person will be the primary driver of our SOC 2 program, establishing the roadmap, coordinating cross-functional teams, and overseeing implementation, evidence collection, and audit preparation from inception through completion.
What you'll do:
Business Operations & Security Project Management Support
Take ownership of ad hoc operational priorities and projects as they arise.
Own and drive SOC2 operations and processes.
Partner with internal teams including People, IT, Finance, Security, and Operations to support employee and business needs.
Expertly project manage across teams on operational high-visibility, high-impact technical projects.
Drive documentation, evidence collection, process improvements, and cross-functional follow-up related to compliance and business operations.
Establish project plans, milestones, owners, dependencies, timelines, and success criteria.
Drive accountability across stakeholders and ensure deliverables stay on track.
Identify risks, blockers, and dependencies early and proactively work to resolve them.
Ensure projects are completed with a high degree of quality, attention to detail, and urgency.
What you'll need:
4+ years of experience in business operations, project management, program management, strategy, management consulting, or a related field.
Exceptional project management skills with a demonstrated ability to independently drive complex, cross-functional projects to completion.
Strong experience working with SOC 2.
Strong organizational skills and an exceptional attention to detail—you naturally create structure, establish priorities, and keep things moving.
Demonstrated ability to manage multiple projects and competing priorities in a fast-paced environment.
Excellent written and verbal communication skills, including the ability to communicate clearly with senior leaders and cross-functional stakeholders.
Strong analytical and problem-solving abilities, with a bias toward practical solutions and execution.
Experience in a startup, high-growth technology, fintech, or crypto environment is a plus.
Bachelor’s degree or equivalent relevant experience; Security+ and PMP certifications are a plus, but not required.
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.
About the role
As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development.
What you'll do
Lead & Develop Talent
Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability.
Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels
Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment
Partner with recruiting to hire, onboard, and retain top talent
Set Strategy & Own Program Performance
Define and champion a clear operational strategy and roadmap to significantly improve the function, efficiency, quality, and compliance of your assigned teams/pods.
Drive operational excellence by leveraging domain expertise to identify and implement transformational changes and efficiencies that simplify investigator workflows.
Ensure full accountability for service levels and productivity of assigned areas, proactively managing queue health through data-driven burn down plans to maintain a healthy buffer.
Drive Cross-Functional Alignment
Translate broader business goals into clear team-level objectives, providing clear, transparent communication to ensure operational alignment.
Proactively identify and mitigate systemic issues by looking beyond standard reporting and collaborating with cross-functional partners.
Serve as the ultimate escalation point for complex merchant, user, or internal stakeholder issues, establishing robust frameworks for incident resolution
Research and resolve risk events stemming from process breakdowns.
What we look for
6+ years of direct experience in disputes, fraud risk prevention and detection within FinTech/tech industry
5+ years of experience in fraud management or related people management roles, including proven experience leading managers or senior ICs.
Demonstrated success setting strategy and delivering large-scale operational change with measurable impact on efficiency, quality, and customer experience.
Strong strategic planning, risk management, and prioritization skills, with the ability to balance short-term delivery and long-term capability building.
Exceptional executive communication and influence skills, with the ability to align diverse stakeholders.
Proven experience in leading teams through major change and comfort with ambiguity.
Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected.
Experience with AI project-driven initiatives (e.g., leveraging AI-enabled tools, agent assist, or automation to improve operational efficiency or knowledge management).
Experience in Lean Six Sigma, continuous improvement practices, and/or data-driven methodologies to drive scalable efficiency.
Working knowledge of scripting & querying languages (e.g., Python, SQL) is a plus.
Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $101,000 - $151,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is expanding its reseller program in Japan and Korea. As our Reseller Operations Manager for Japan and Korea, you'll own how resellers in both countries get onboarded, transact, get paid, and get supported, across both of our resale motions: hyperscaler resale, where partners resell Claude through the cloud marketplaces (AWS Bedrock today, Google Cloud Vertex AI and Microsoft Foundry to follow), and direct resale, where partners resell on Anthropic paper through our own quote-to-order and billing systems. The global team builds the program; you make it work for Japanese and Korean partners and feed back what has to change.
This is an operator role, not a partner manager role. In the first months you'll be validating deal registrations and answering partner tickets yourself; by the end of the first year the volume should be running on documented process, service levels, and vendor or system coverage that you set up.
Key responsibilities
Own reseller onboarding for Japan and Korea end to end: application intake, screening coordination, agreement execution, marketplace authorization, entitlement setup, and activation, and keep the partner record in Salesforce decision-grade for both regions.
Run hyperscaler (3P) reseller operations: deal-registration intake and validation within SLA, marketplace authorizations and private-offer processing with the cloud alliance teams, and end-customer reporting on every reseller transaction so partner-sourced revenue can be attributed.
Run direct (1P) reseller operations: partner quotes and order forms, order booking and provisioning, and commit tracking and true-ups with Deal Desk, RevOps, and Accounting, and work with Finance and Tax on local invoicing, currency, and consumption-tax handling for each transaction route.
Run the regional side of reseller incentives: eligibility, validation of quarterly payouts, and partner disputes, in partnership with the global incentive operations team and Finance.
Stand up first-line operational support for resellers in Japanese and Korean during local business hours, inside the global partner support queue rather than alongside it, and localize the onboarding, deal-registration, and ordering content partners depend on.
Manage any outsourced or contracted operations capacity used in region (scope, quality, service levels) and coordinate with Enablement on the logistics of local-language certification and training.
Own reseller reporting for Japan and Korea: registration volume and cycle time, activation, attach, and attributed revenue by partner and by motion, and use it to tell the regional teams and the global program what to fix next.
Adopt the global Partner Operations playbooks where they fit, write the in-region variants where they don't, and represent Japan and Korea requirements in partner systems and automation work so manual volume doesn't grow with partner count.
Minimum qualifications
Several years in channel, reseller, distribution, or partner operations at a technology company, ideally touching both a cloud-marketplace motion and a direct or contract-based resale motion.
Working proficiency in Japanese, Korean, and English. You'll run operational relationships with partners in both countries and work daily with a US-based team; proficiency doesn't need to be identical across all three, but you need to be able to work with partners in both regions.
Practical knowledge of how at least one major cloud marketplace's reseller program works (authorizations, private offers, deal registration), or deep experience in one motion and a track record of picking up the other quickly.
Hands-on experience with quote-to-order, order management, or partner billing, and the Finance, Deal Desk, and Legal coordination that comes with it.
A track record of taking a manual process and turning it into documented workflow, service levels, and reporting, including managing vendors or contractors who execute part of it.
Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away.
Preferred qualifications
Experience inside the Japanese or Korean enterprise reseller and systems-integrator ecosystem, including local invoicing, credit, and consumption-tax conventions.
Experience with partner incentive or rebate operations, or with a partner program during its launch phase.
Experience with PRM or deal-registration tooling, or building automations with Claude or similar tools to run operational workflows at volume.
How this role works with the team
You'll report into Partner Experience and work day to day with two groups. The global Partner Operations team in San Francisco owns the reseller program's systems, and playbooks; our reseller operations owner there is your direct counterpart, and you'll split work along a simple line: they own the global process, you own its execution and adaptation in Japan and Korea. The Japan and Korea go-to-market teams own the partner relationships and the commercial conversations; you're the operational layer underneath them, and the person they come to when something about a partner's onboarding, order, or payout needs to move. You'll also be the regional voice into Finance, Deal Desk, RevOps, and the cloud alliance teams on anything that has to work differently in these markets.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.
About the role
As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development.
What you'll do
Lead & Develop Talent
Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability.
Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels
Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment
Partner with recruiting to hire, onboard, and retain top talent
Set Strategy & Own Program Performance
Define and champion a clear operational strategy and roadmap to significantly improve the function, efficiency, quality, and compliance of your assigned teams/pods.
Drive operational excellence by leveraging domain expertise to identify and implement transformational changes and efficiencies that simplify investigator workflows.
Ensure full accountability for service levels and productivity of assigned areas, proactively managing queue health through data-driven burn down plans to maintain a healthy buffer.
Drive Cross-Functional Alignment
Translate broader business goals into clear team-level objectives, providing clear, transparent communication to ensure operational alignment.
Proactively identify and mitigate systemic issues by looking beyond standard reporting and collaborating with cross-functional partners.
Serve as the ultimate escalation point for complex merchant, user, or internal stakeholder issues, establishing robust frameworks for incident resolution
Research and resolve risk events stemming from process breakdowns.
What we look for
6+ years of direct experience in disputes, fraud risk prevention and detection within FinTech/tech industry
5+ years of experience in fraud management or related people management roles, including proven experience leading managers or senior ICs.
Demonstrated success setting strategy and delivering large-scale operational change with measurable impact on efficiency, quality, and customer experience.
Strong strategic planning, risk management, and prioritization skills, with the ability to balance short-term delivery and long-term capability building.
Exceptional executive communication and influence skills, with the ability to align diverse stakeholders.
Proven experience in leading teams through major change and comfort with ambiguity.
Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected.
Experience with AI project-driven initiatives (e.g., leveraging AI-enabled tools, agent assist, or automation to improve operational efficiency or knowledge management).
Experience in Lean Six Sigma, continuous improvement practices, and/or data-driven methodologies to drive scalable efficiency.
Working knowledge of scripting & querying languages (e.g., Python, SQL) is a plus.
Base Pay Grade - J
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000
USA base pay range (all other U.S. states) per year: $115,000 - $165,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Elmira, NY
Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an
Operations Manager
at Via, you are the force that keeps our services running reliably for the communities that depend on them. This is a high ownership, boots-on-the-ground role where you’ll lead daily operations, tackle real-time challenges, and continuously elevate the rider and driver experience.
**This is a fully in-person position with the expectation that you will be onsite 4-5 days per week.**
What You’ll Do:
Run the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service
Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service
Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience
Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life
Who You Are:
Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work
Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through
Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen
Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences
Mission driven, motivated by expanding access to transportation and improving how communities move
You possess a deep understanding of the unique challenges of fixed-route transit, including managing time-point adherence, breakdown escalations, and the logistical complexities of run scheduling for large-scale operations
You are comfortable working around Class B/Class A vehicles and understand the specific safety, maintenance, and maneuvering requirements associated with 35-to-45-foot coach buses
You have a proven track record of managing and retaining professional CDL drivers, emphasizing a culture of safety and compliance (DOT/FMCSA) while maintaining high morale in a high-pressure, scheduled environment
Able to commute to the Elmira area 4-5 days a week
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
Salary Range: $65,000-$90,000 / per year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
ГибридMadrid, Spain; Barcelona, Spain; Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRomania; Albania; Kazakhstan; Azerbaijan; Armenia; Moldova
Las Vegas, Nevada, United States
Можно работать из любой страны
Texas City, United States; Oklahoma City, United States; Arkansas City, United States; Houston, United States; Experience working across multiple countries, offices and time zones
ГибридNew York
India
УдалённоDominican Republic; Philippines; Portugal; Argentina
Удалённо401k retirement plan + company match (US only); We encourage candidates from all walks of life to apply and join our team
УдалённоRemote Canada
Tokyo, Japan; Hands-on Salesforce experience (reporting, data maintenance), and comfort being the only operations person in the region while working with a team many time zones away