Location: Singapore
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Противоречивые условия: Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Location: Brussels, Belgium
We currently have a vacancy for an
Front-end Architect
fluent in English, to offer his/her services as an expert who will be
based in Brussels, Belgium
. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.
Tasks:
Detailed (technical) design and (front-end) development of new web applications/modules in the eConsilium ecosystem;
Draw up an architecture by defining the components which are best suited to the functional and technological constraints;
Implement the proposed architecture;
Impact analysis: measure the impact of technical requirements on the existing system and suggest priorities;
Component modelling;
Transfer of knowledge to the development team;
Monitoring developments;
Integrate third-party solution with a system/an application.
Requirements
University degree in IT combined with relevant IT professional experience of 8 years; Excellent experience with Angular, REST APIs, Java, Spring (Boot, MVC), GraphQL, Hibernate;
Excellent experience with UX best practices, and Angular/Material Design UI frameworks or CSS systems such as SASS to compile style files;
Experience in defining IT architecture on various projects (client and server);
Experience with middleware development and with its related issues;
Experience with UML and MDA modelling;
Good knowledge of Enterprise Architecture;
Ability to work on web based or system-to-system applications collaboratively with a team of developers using GIT repositories and Atlassian stack tools (Jira/Confluence/Bamboo/etc.);
Excellent command of the English language.
Benefits
If you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(21132/10/2026).
We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.
You may also consider all our other open vacancies by visiting the career section of our web site (
www.eurodyn.com)
and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (
www.eurodyn.com
)
is a leading Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc or equivalent). We design and develop software applications using state-of-the-art technology. The group generates annual revenues in the range of EURO 40 million, with an EBITDA in the range of 20%. The value of our contract portfolio exceeds EURO 300 million. EUROPEAN DYNAMICS is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in
www.eurodyn.com/privacy.
By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Paris, France
We are currently looking to hire a
Senior Manager - Consulting and Transformation
to join our team.
About CXG:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
What you will be doing:
We are seeking an accomplished and visionary professional to join our
Consulting & Transformation
Practice as Senior Manager
.
Reporting directly to the EVP Consulting & Transformation, you will play a key role in growing CXG's Consulting & Transformation practice by developing client relationships, generating business opportunities, and leading high-impact consulting engagements for some of the world's most prestigious premium and luxury brands.
Beyond your consulting and commercial responsibilities, you will act as a strategic partner to the EVP Consulting & Transformation, contributing to the development, visibility, and long-term growth of the practice.
As part of a small and agile team of consultants, you will enjoy a high degree of autonomy and ownership. We are looking for an entrepreneurial consultant who is eager to contribute not only to project delivery but also to business development and the expansion of the practice.
This role combines business development, strategic consulting and project leadership, offering a unique opportunity to help shape the future of a growing consulting practice.
What you will work on:
Projects may include customer experience strategy, retail transformation, retail performance optimization, luxury service excellence, employee experience, learning and capability development, customer insights activation, organizational transformation, and other strategic initiatives supporting business growth and performance.
You will work closely with senior executives from leading premium and luxury brands, helping them translate insights into practical recommendations and measurable business outcomes.
Business Development and Client Growth
Cultivate and nurture partnerships with existing and prospective clients at senior level, primarily focusing on the European market.
Build trusted advisor relationships with external and internal stakeholders while expanding CXG’s value proposition and positioning CXG as a strategic partner.
Leverage your professional network to identify, develop, and convert new business opportunities.
Actively contribute to revenue growth through account expansion, opportunity identification, and proposal development.
Act as a driving force in leading or supporting proposal development, ensuring they reflect CXG’s expertise and align with client needs.
Leadership and Project Oversight
Lead cross-functional teams to ensure seamless collaboration and high-quality project delivery. Integrate insights from various expertise, ensuring a comprehensive approach to problem-solving.
Oversee the overall quality of project deliverables to exceed client expectations consistently.
Lead multiple consulting engagements from design to delivery, ensuring measurable impact and sustainable outcomes for clients.
Structure complex business challenges and translate them into actionable recommendations and transformation roadmaps.
Craft and deliver engaging physical and online presentations tailored to C-level executives with compelling storylines and structure.
Mentorship and Capability Building
Mentor members of the Consulting & Transformation practice and other team members throughout CXG.
Foster the development of their capabilities and cultivate a consultative mindset within our Customer Success team, encouraging proactivity, strategic thinking, and a passion for delivering exceptional results.
Deliver internal training for knowledge-sharing within the team when required.
Contribute to the development of consulting methodologies, frameworks, and best practices across the practice.
Thought Leadership
Identify and capitalize on opportunities to develop intellectual capital.
Publish industry perspectives, trends, insights, reports, and points of view that strengthen CXG's positioning in the luxury market.
Requirements
What you will bring:
Bachelor’s/Master’s Degree in Administration, Business, Management, or a related field.
10-14 years of experience in management consulting, customer experience consulting, transformation consulting, luxury retail consulting, or a comparable advisory environment.
Established network within the premium and luxury industry.
Proven business development capabilities and experience contributing to revenue growth.
Strong analytical, problem-solving, and storytelling capabilities.
Exceptional leadership and project management skills.
Track record of contributing to thought leadership initiatives.
Strong mentorship and team development capabilities.
A proactive and
hands-on approach
with a can-do attitude, ready to tackle challenges with sleeves rolled up.
Ability to navigate ambiguity and drive initiatives independently in a fast-paced environment.
Fluent in English and French, both written and spoken.
Why Join CXG?
At CXG, you will work alongside passionate experts dedicated to transforming customer and employee experiences for some of the world's most prestigious brands.
You will have the opportunity to shape a growing consulting practice, influence strategic decisions, contribute to thought leadership, and work in a truly international environment where ideas, innovation, and impact matter.
If you are looking for a role that combines business development, strategic consulting, autonomy, and the opportunity to leave a lasting mark on a growing practice, we would love to hear from you.
Location: Vietnam; Armenia; Poland; Georgia
Job responsibilities
Unified Observability Framework:
Develop end-to-end monitoring for all infrastructure stacks, including Trino, Kubernetes, databases, and Big Data (Apache Ozone and Hadoop).
CTO Strategic Tasks:
Implement automatic collection of DORA metrics and create high-level health dashboards to visualize service uptime.
Elimination of Blind Spots:
Audit current metrics and address gaps in infrastructure monitoring, particularly in K8s, databases, and distributed storage systems.
Proactive Alerting:
Optimize and update Alertmanager rules to intercept incidents and anomalies before they impact users or are manually detected.
Relief for the Team:
Serve as a single point of expertise in monitoring to free team leads from routine dashboard configuration and alerting support tasks.
Requirements
Experience from 3 years as Devops/SRE and from 5 years in IT.
Knowledge of Python, Go/JS as a plus.
Focus on SRE/Observability:
Experience as an SRE or monitoring engineer with an emphasis on infrastructure reliability rather than product feature development.
Expertise in Prometheus Stack:
Deep knowledge of Prometheus, Grafana, and Alertmanager, including writing complex PromQL queries and addressing alert fatigue.
Reliability Metrics:
Practical understanding of SLI/SLO/SLA concepts, error budgets, and the methodology for collecting DORA metrics.
Broad Technical Understanding:
Experience with containerization (Kubernetes) and databases, as well as the ability to quickly grasp metrics of distributed systems (Hadoop, Trino).
Systematic Approach to Incidents:
Ability to translate abstract system behaviors and logs into clear, structured, and actionable metrics.
Benefits
We offer a fully flexible work schedule — there’s no pressure to start work at exactly 9:00 AM; what matters is achieving results and moving forward;
Each person in our team is encouraged to choose their preferred work format. You can work fully remotely, come to the office, or choose a hybrid work model;
We are an ambitious and supportive team who love what they do, appreciate each other, and grow together;
The growth and development of each employee is our priority, so we have internal programs available for adaptation and training, development of soft skills and leadership abilities that are tailored individually to each employee;
We also provide partial compensation for employees participating in external training and conferences;
In tourism, it's difficult to grow without an excellent knowledge of English, and we support our employees' language learning goals — we organize group and individual lessons, plus speaking clubs with colleagues from all over the world;
And, of course, to encourage you to travel more, we offer corporate prices on hotels and other travel services;
We provide MyTime Day Off — an extra day off that is designed to give our employees the flexibility to focus on important matters, whether it’s taking care of their health, mental recharge, addressing personal issues, or any other important activities.
Location: Romania; Bulgaria; Portugal; Poland; Slovakia; Spain
Intetics Inc.
, a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced
ML/Data Engineer
to join our dynamic team on a full-time basis.
Customer location: USA
Candidate locations: EU ONLY
Working hours: 11.00-20.00 CET
Language: English B2+
Estimated start date: 16.11.2026
Duration: 12 months
Project Responsibilities
Design and build production data infrastructure for high-volume athlete performance and sensor data.
Build and operate real-time and near-real-time ingestion systems for streaming data.
Design storage and data architectures for high-volume time-series data and longitudinal athlete records.
Build infrastructure that makes production features and derived metrics available to machine learning systems and AI agents with low latency.
Design and implement graph data models and schemas representing relationships between athletes, training loads, injuries, performance, and outcomes.
Build data and ML evaluation infrastructure that helps measure model reliability, calibration, and performance across real-world cases.
Design systems that maintain strong tenant-level data isolation across clubs and customers.
Establish appropriate data provenance, lineage, auditability, and observability across the platform.
Work with ML and AI engineers to provide reliable data foundations for model training, inference, and evaluation.
Work with sport scientists and domain experts to translate complex requirements into durable production systems.
Make pragmatic technology and architecture decisions as the platform evolves.
Requirements
5+ years of full-time professional software or data engineering experience, excluding internships, university placements, coursework, and academic projects.
Proven experience designing, building, and operating production data infrastructure at scale.
Strong experience working with time-series data or time-series databases, such as InfluxDB, TimescaleDB, Prometheus, ClickHouse, or equivalent technologies.
Significant experience with real-time or streaming data ingestion, using technologies such as Kafka, Kinesis, Flink, Spark Streaming, Pulsar, or equivalent.
Experience designing graph data models or graph database schemas, not simply querying or consuming an existing graph database.
Experience designing or operating multi-tenant systems with tenant-level data isolation.
Strong Python and SQL skills. Professional experience with Go is highly desirable.
Experience working with production systems where reliability, scalability, observability, and data correctness matter.
Ability to take ownership of ambiguous technical problems and turn them into practical production architectures.
Experience working directly with data scientists, ML engineers, or other technical domain specialists.
Experience building probabilistic evaluation, model calibration, or model monitoring infrastructure.
Experience with causal inference, counterfactual modelling, or simulation.
Experience working with wearable sensors, IoT data, biomechanics, sports technology, or other high-frequency telemetry.
Experience building knowledge graphs or domain-specific ontologies.
Experience with LLM or AI evaluation frameworks and an understanding of their limitations.
Experience with AWS, including ECS, EC2, Lambda, SNS, SQS, or related services.
Experience with GraphQL, REST, gRPC, Postgres, MongoDB, or similar technologies.
Location: London
Workplace: Hybrid
ABOUT NIANTIC SPATIAL
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
ABOUT THE ROLE
We are looking for 3D Reconstruction Research Scientist to join our Research Team in London.
Our team researches and builds the 3D reconstruction technology behind Niantic Spatial's platform. These pipelines turn casually captured or domain specific imagery into high-fidelity explorable 3D reconstructions. This entails anything from Structure-from-Motion through to 3D Gaussian Splatting, feed-forward models, and generative models. Our team shipped 360 splatting to consumers and enterprise customers, developed the splatting tech that runs on phones, shipped multiple POCs to enterprise customers, and have innovated on countless AR technologies. Our team has published at top venues (CVPR, ICCV, ECCV, SIGGRAPH); more often than not, our papers end up in production. We're hiring a researcher to work at both ends of that pipeline. You will implement and iterate on the state-of-the-art for both academic publishing and production, regularly working on prototypes with a short turnaround into customer-facing production.
You will work alongside world-class researchers in computer vision, machine learning, graphics, and robotics to develop new approaches for large-scale spatial understanding, localization, reconstruction, scene understanding, and geospatial foundation models.
WHAT YOU’LL DO
- Conduct original research in computer vision, machine learning, and spatial AI.
- Design, implement, and evaluate novel algorithms for:
- 3D reconstruction
- Neural scene representations
- 3D Gaussian Splatting
- Geometric deep learning
- Structure-from-Motion (SfM)
- Meshing
- Feed-forward models
- Generative models
- Spatial foundation models
- Collaborate with research scientists and engineers to transition promising ideas into future products.
- Develop large-scale experiments and benchmarking frameworks.
- Work directly with the realities of production with real capture conditions, real hardware constraints, and real customers.
- Publish research findings at leading conferences such as CVPR, ICCV, ECCV, or SIGGRAPH.
WHAT YOU’LL BRING
- PhD in Computer Vision, Robotics, Machine Learning, Computer Science, Mathematics, Physics, or a closely related field. Exceptionally strong candidates with equivalent experience in industry would be considered.
- A strong research track record in 3D computer vision: reconstruction, depth estimation, novel view synthesis, SfM, SLAM, or closely related areas.
- Strong publication record at top-tier conferences such as CVPR, ICCV, ECCV, SIGGRAPH, NeurIPS, etc.
- Strong programming skills in Python and experience in PyTorch.
- Evidence that you can carry an idea from research into something real; that may be a shipped feature, a production pipeline, a widely used open-source release, or similar.
- Ability to independently drive research projects from idea generation through experimentation and publication.
NICE TO HAVE
- Experience with classical reconstruction tooling (COLMAP or similar).
- C++ or CUDA experience, and a feel for performance and on-device constraints.
- Experience with traditional 3D techniques — meshing, texturing, or bringing modern geometry or generative representations into native 3D.
COMPENSATION & BENEFITS
Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package.
LOCATION & WORK MODEL
This role is based in our London office, with three days per week in office.
INCLUSIVE APPLICATION
We know the strongest candidates don’t always tick every box. If you’re excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn’t match every qualification listed — you may be exactly who we’re looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial’s Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Job Overview:
Sony Interactive Entertainment (SIE) is part of the Sony Group and responsible for the marketing, sales, and distribution of PlayStation hardware, software, services, and digital content.
We are seeking an experienced and strategic Sr. IT SOX Governance Lead to establish and drive end-to-end ownership of IT SOX governance within DTIS Global Service Operations (GSO). This role will serve as the primary lead responsible for IT General Controls (ITGC) governance, control framework ownership, audit coordination, onboarding of new systems, and governance standardization across the enterprise.
This position is critical to scaling IT governance capabilities, reducing operational risk, and enabling sustainable compliance operations as SIE continues to grow. The ideal candidate will combine deep SOX and ITGC expertise with strong governance leadership, operational execution, and cross-functional collaboration skills.
Key Responsibilities:
IT SOX Governance Ownership
Own and manage the IT SOX governance framework and ITGC program.
Establish standardized governance processes, methodologies, and control design practices.
Lead end-to-end ownership of ITGC lifecycle activities including design, implementation, onboarding, testing support, remediation tracking, and reporting.
Drive governance consistency across systems, applications, and operational teams.
Control Design & Framework Management
Design, document, and maintain ITGCs and application controls aligned to SOX requirements.
Develop scalable governance standards for onboarding new systems and processes into SOX scope.
Maintain control narratives, process documentation, data flows, and supporting evidence standards.
Partner with control owners to improve effectiveness and operational maturity.
Audit & Compliance Leadership
Serve as the primary IT interface for external and internal audit stakeholders.
Coordinate walkthroughs, evidence collection, testing support, and remediation activities.
Manage audit findings, deficiencies, and corrective action plans through resolution.
Ensure timely and accurate delivery of audit artifacts and reporting.
Risk Assessment & Operational Governance
Conduct risk assessments and identify control gaps, process inefficiencies, and governance risks.
Develop remediation and mitigation strategies for identified deficiencies.
Monitor compliance status, control performance, and governance metrics.
Support continuous improvement initiatives focused on automation, scalability, and operational efficiency.
Cross-Functional Collaboration
Partner closely with engineering, infrastructure, platform operations, Finance Governance (FinGov), and Risk & Compliance teams.
Support alignment between SOX governance and other compliance programs including PCI, GDPR, and security governance initiatives.
Drive governance accountability and awareness across technical and operational stakeholders.
Governance Transformation & Continuous Improvement
Identify opportunities for automation and process optimization within SOX operations and evidence management.
Contribute to long-term governance roadmap initiatives including continuous monitoring capabilities and scalable onboarding models.
Stay current on regulatory requirements, industry trends, and governance best practices.
Qualifications:
Bachelor’s degree in Information Systems, Information Technology, Accounting, Computer Science, or related field.
7+ years of experience in IT SOX, IT audit, IT governance, compliance, or risk management.
Strong expertise in SOX compliance, IT General Controls (ITGCs), and audit coordination.
Experience leading governance programs and working directly with external/internal auditors.
Demonstrated experience with control design, system scope assessments, system onboarding, and remediation management.
Experience with system implementation framework (SDLC).
Preferred Qualifications:
Big 4 experience supporting SOX audits and IT General Controls (ITGC) assessments preferred.
Professional certifications such as CISA, CISSP, CISM, CRISC, or CPA.
Experience with Optro SoxHub or similar governance/audit platforms.
Strong experience with cloud services and environments, along with knowledge of microservices architecture and CI/CD development techniques is preferred.
Prior experience auditing SAP ERP systems is preferred. Experience with S/4, GRC, BW and HANA databases in cloud deployments is a plus.
Prior experience in ITGC reviews of complex architectures, across the many IT layers (Networking/OS/DB/App/Tools), and with broad practice in various technologies.
Experience supporting large-scale enterprise environments and operational governance transformation initiatives.
Experience with process automation and governance tooling.
At PlayStation, we value diversity and believe that a diverse workforce leads to a more successful and innovative company. We are an equal opportunity employer (EOE) and welcome applicants from all backgrounds. If you require any reasonable accommodations or adjustments throughout the application process, please let us know and we will be happy to assist you.
Join us at PlayStation and be part of a team that is dedicated to delivering exceptional gaming experiences to millions of players worldwide. Apply now and embark on a journey of professional growth and fulfillment!
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$127,000
—
$190,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Engineer on the Startups team at Anthropic, you will be a trusted technical advisor to the top AI-native startups building in the physical world, across robotics, semiconductors, aerospace, manufacturing, and civil infrastructure, as they grow from early product to scale. Some of these companies build the hardware itself and want Claude woven into how they design, test, and operate it, and others build the software that engineers everywhere use to design, simulate, test, and scale, and this role works with both. You'll lead deep technical engagements, partnering directly with startup software and hardware engineering teams to help them build their products on Claude and run their own engineering with it, advising on implementation and agent design as they build what is newly possible with AI in the physical world. You will bridge the gap between what Claude can do and what it takes to build real things, working alongside some of the strongest teams in the field on problems that matter and helping mechanical, electrical, and process engineers get the kind of step change that software engineering has had from agentic coding with tools like Claude Code.
Working closely with Applied AI Architects, Account Executives, and Anthropic's Product, Engineering, and Research teams, you'll help startups build at the edge of what is possible with Claude. You'll leverage your AI engineering expertise and your engineering domain knowledge to develop custom evaluation frameworks, design scalable architectures, and create the technical resources that enable physical AI startups to succeed with Claude.
Responsibilities
Serve as a deep technical advisor to high-potential startups building in the physical world, whether Claude sits inside the product they sell or inside the way they design, test, and run their own hardware, working alongside them to push the boundaries of AI in engineering, manufacturing, operations, and more
Work hands-on with startup software and hardware teams through pair programming and architecture reviews that accelerate their development, and understand their engineering workflows end to end, from design and simulation through test, production, and operations, so that your guidance fits how real hardware gets built
Develop prototypes and technical documentation, including evaluation suites, benchmarks grounded in real engineering tasks, AI engineering techniques, and architecture diagrams, that enable startups to build, operate, and scale with Claude
Create reference implementations and sample code that many companies can adopt without starting from scratch, for example integrating Claude with CAD, simulation, design tools, or industrial automation
Collaborate closely with Applied AI Architects to maintain context and continuity across customer engagements
Identify patterns across engagements, including what is hard about applying AI to physical systems such as reading drawings, 3D geometry, board layout and routing, GD&T, latency and on-premise constraints, and physical safety, then build repeatable evaluations and solutions and contribute insights back to Product, Engineering, Research, and the broader Applied AI team
Create technical content for startup audiences including documentation, tutorials, and sample code
Foster community engagement through hackathons, webinars, technical office hours, and startup-focused events
Travel to customer sites for workshops, implementation guidance, and relationship building
You may be a good fit if you have
Deep engineering experience in a physical discipline such as mechanical, electrical, aerospace, robotics, semiconductor, manufacturing, or civil engineering, gained by designing, building, or operating real hardware, along with strong opinions of your own about how to bridge the gap between what AI can do today and how physical things get built
4+ years of technical experience as a software engineer, ML or research engineer, robotics or controls engineer, hardware or systems engineer, or technical founder, with either production experience building LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale, or a track record of successfully applying AI to real engineering work in design, simulation, test, or production
Experience with startups or high-growth companies and a love of working with founders and small teams that move quickly
Strong technical communication skills, with the ability to translate complex AI concepts into architectural decisions and actionable implementation plans for both software and hardware engineering audiences and to run technical workshops, hackathons, or developer-focused events
A collaborative approach to working across teams, the range of a generalist who can context-switch from robots to chips to rockets to factories and get up to speed on a new domain quickly, and a passion for making powerful technology safe and beneficial
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Applied AI Engineer on the Startups team at Anthropic, you will be a trusted technical advisor to the top AI-native life sciences and biotech startups as they grow from early product to scale. Some of these companies build products on Claude that they sell to the rest of the industry, and others do the science themselves and want Claude woven into how their own research runs, and this role works with both. You'll lead deep technical engagements, partnering directly with startup engineering and scientific teams to help them build their products on Claude and run their own research with it, advising on implementation and agent design as they build what is newly possible with AI in the life sciences. You will bridge the gap between what Claude can do and what the life sciences need, working alongside some of the strongest teams in the field on problems that matter and pushing the boundaries of AI in science as you go.
Working closely with Applied AI Architects, Account Executives, and Anthropic's Product, Engineering, and Research teams, you'll help startups build at the edge of what is possible with Claude. You'll leverage your AI engineering expertise and your scientific domain knowledge to develop custom evaluation frameworks, design scalable architectures, and create the technical resources that enable life sciences startups to succeed with Claude.
Responsibilities
Serve as a deep technical advisor to high-potential life sciences and biotech startups, whether Claude sits inside the product they sell or inside the way they make discoveries, working alongside them to build innovative use cases that push the boundaries of AI in scientific research and development
Work hands-on with startup engineering teams and their scientists through pair programming and architecture reviews that accelerate their development, and understand their scientific workflows end to end so that your guidance fits into real research pipelines
Develop prototypes and technical documentation, including evaluation suites, scientifically grounded benchmarks, AI engineering techniques, and architecture diagrams, that enable startups to build, operate, and scale with Claude
Create reference implementations and sample code that many companies can adopt without starting from scratch, such as example MCP servers for domain-specific data sources like genomics platforms, literature databases, and experimental repositories, along with agent skills for common scientific workflows
Collaborate closely with Applied AI Architects to maintain context and continuity across customer engagements
Identify patterns across engagements, including what is hard about deploying AI in the life sciences such as heterogeneous data, auditability requirements, and the gap between a working prototype and a system that scientists trust, and contribute insights back to Product, Engineering, Research, and the broader Applied AI team, including feedback on the model capabilities and product features that would most accelerate discovery work
Create technical content for startup audiences including documentation, tutorials, and sample code
Represent Anthropic across the life sciences startup ecosystem and foster community engagement through hackathons, webinars, technical office hours, in-person founder events, and research show and tells
Travel to customer sites for workshops, implementation guidance, and relationship building
You may be a good fit if you have
Deep experience in the life sciences or biotech, gained through research or industry work in areas such as genomics, drug discovery, molecular design, lab automation, or clinical development, along with strong opinions of your own about how to bridge the gap between what AI can do today and what the life sciences need
4+ years of technical experience as a software engineer, ML or research engineer, computational biologist, research scientist, or technical founder, with either production experience building LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale, or a track record of successfully applying AI to real scientific work in the lab or in research
Experience with startups or high-growth companies and a love of working with founders and small teams that move quickly
Strong technical communication skills, with the ability to translate complex AI concepts into architectural decisions and actionable implementation plans for both engineering and scientific audiences and to run technical workshops, hackathons, or developer-focused events
A collaborative approach to working across teams, the ability to context-switch across scientific domains and use cases, and a passion for making powerful technology safe and beneficial
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is growing fast, and our SOX program needs to keep up. Many of the controls that matter for financial reporting run on engineering systems: who can access production and financial systems, how code changes are reviewed and deployed, and how usage is metered and billed.
We’re hiring a Technical Program Manager to own the technology side of our SOX program. You'll work across engineering, security, GRC, Finance, and Internal Audit to design and run IT controls, drive gaps to closure, and make compliance lighter for engineering teams. You’ll also use Claude to automate evidence collection and control testing, so the program scales without more manual work.
Responsibilities
Own the technology side of the SOX program end-to-end, from planning and control design through evidence, testing, remediation, and year-end reporting
Work with engineering teams to design and roll out IT general controls and IT application controls
Work with engineering teams to build Claude-based workflows, tools, and dashboards to automate evidence collection, control testing, and monitoring that warns engineering teams about compliance issues before an audit finds them
Lead large SOX projects, such as bringing new systems into scope, with clear success criteria, dependencies, and delivery dates
Turn control requirements into concrete engineering work with clear scope, owners, and deadlines, and a design that fits how our teams already build and ship
Build processes to evaluate new products, systems, and major engineering changes for SOX impact before they ship, so the right controls are in place from the start
Build strong working relationships with engineering control owners, help them understand what their controls require, and support them in producing evidence for auditor requests
Investigate control failures down to root cause, and drive engineering teams to fix them in time for the fix to be tested
Help keep an up-to-date list of the systems, apps, and infrastructure in SOX scope, with an owner named for each control
Track system migrations and scope changes, and make sure controls are updated as systems move
Build metrics and dashboards on control health, open findings, and remediation progress
Give regular updates on program status, risks, and remediation to technical leadership
Keep improving the program: simplify control processes, remove manual steps, and raise the share of controls that run cleanly
You may be a good fit if you
Have 7+ years of experience in technical program management, IT audit, or technology compliance, with a focus on SOX and IT general controls
Have run or supported a SOX program at a public or pre-IPO company
Have used automation or AI tools to make compliance work faster and more reliable
Know IT general controls and IT application controls in depth, including access management, change management, and application controls, and how they support financial reporting
Have worked closely with external auditors
Understand cloud infrastructure and engineering workflows, such as code review, CI/CD, and cloud access, well enough to work through a control design with an engineer
Can explain technical risks and control gaps clearly to executives and other non-technical audiences
Are comfortable driving outcomes across engineering, finance, and audit teams that don't report to you
Strong candidates may also have
A background in software, systems, or security engineering
Hands-on experience building with Claude Code or other AI tools
Experience with automated controls in revenue or order-to-cash systems, such as billing and usage metering
Experience with financial systems such as ERP and billing platforms, and the controls around them
Experience building or rebuilding a SOX program at a fast-growing company
Familiarity with other security and IT frameworks, such as NIST or ISO 27001
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
As a Technical Program Manager for Corporate Engineering, you will lead programs that build world-class business solutions enabling every Ant to do their best work. In partnership with Anthropic's IT & Security organization, you will drive end-to-end solutions across the company, delivering the right products, tools, platforms, and experiences for all Ants as they work to create a world for safe and powerful AI. In the simplest terms, you build and drive solutions to enable all of Anthropic to be more productive.
You will use your technical and program management expertise to lead complex, multi-disciplinary programs from start to finish. You will work with stakeholders to plan requirements, identify risks, lead execution, and communicate clearly with cross-functional partners across the company. You are equally comfortable explaining your team's analyses and recommendations to leadership as you are discussing the technical tradeoffs in product development with engineers.
This role owns the full spectrum of Corporate Engineering programs: the IT systems Ants depend on daily, first-party and third-party software platforms, endpoint devices, office infrastructure, AV and collaboration equipment, network infrastructure, and the programs that scale our physical office footprint as Anthropic grows.
Responsibilities
Partner across Corporate Engineering domains to drive alignment and delivery
: Work with globally distributed product, engineering, and architecture teams to foster collaboration, help teams adopt enterprise standards, and enable faster delivery with consistent practices across the organization
Define and maintain core architectural foundations
: Assist in establishing and maintaining the architectural standards that underpin Corporate Engineering systems, ensuring scalability, reliability, and security as Anthropic grows
Lead office deployment and scaling programs
: Own end-to-end planning and execution for new office buildouts and expansions, coordinating across IT, Facilities, Security, and external vendors to deliver fully operational workspaces on schedule
Own internal systems and infrastructure programs
: Drive programs for all internal systems and hardware deployed in Anthropic buildings, including network infrastructure, AV equipment, printing and collaboration hardware, and building technology integrations
Lead endpoint and device management programs
: Own global programs for corporate laptops, mobile devices, and endpoint management, ensuring Ants have secure, well-managed devices that enable productivity from day one
Drive IT Operations excellence
: Lead programs that improve IT service delivery, support operations, and the overall Ant experience with technology, driving continuous improvement in reliability and responsiveness
Manage enterprise software and platform programs
: Lead programs for the 1P and 3P software platforms Ants depend on, including HR systems, productivity tools, and business applications, from evaluation through deployment and ongoing optimization
Collaborate with cross-functional stakeholders
: Work closely with Security, Facilities, People, Finance, and functional teams across Anthropic to ensure Corporate Engineering programs meet diverse organizational needs
Communicate effectively at all levels
: Comfortable communicating across all levels of Anthropic from presenting analyses, recommendations, and program status to leadership, engaging deeply on technical tradeoffs with engineering teams, and communicating broadly to the entire company
You May Be a Good Fit If You Have
8+ years of experience in IT, Corporate Engineering, or Enterprise Technology, with at least 4+ years leading complex, cross-functional programs
Technical background in enterprise IT systems, including endpoint management, identity and access management, network infrastructure, and SaaS platforms
Experience leading office buildout or infrastructure deployment programs, coordinating across IT, Facilities, and external vendors
Proven experience as a Technical Program Manager or similar role in a technology-focused environment, with a track record of leading company-wide programs to successful completion
Strong communication skills with the ability to translate technical concepts for executive audiences and engage credibly with engineers on technical details
Ability to manage ambiguity and drive clarity in fast-paced, evolving environments where requirements and priorities shift
Strong collaboration skills with proven ability to partner across diverse stakeholders including IT, Security, Facilities, People, Finance, and functional teams
Strong Candidates May Also Have
Experience scaling IT infrastructure in high-growth technology companies
Background in IT service management (ITSM) frameworks and continuous improvement methodologies
Experience with enterprise software evaluation, procurement, and vendor management
Familiarity with modern endpoint management platforms and zero-trust security architectures
Experience with AV systems, video conferencing infrastructure, and collaboration technology deployments
Prior technical experience as an IT engineer, systems administrator, or network engineer
Experience with IT programs in AI/ML research environments or organizations with unique security and compliance requirements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA or Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance—so developers can focus on building incredible AI agents, not gluing together infrastructure.
The Gateway sits at the center of modern AI applications, offering:
- A model and tool routing layer with built-in security and cost optimization
- A familiar OpenAI-compatible interface and MCP server
- Unified observability and policy enforcement
- Auto-RAG, tool injection, session summarization, and more
We’re just getting started—and we need exceptional engineers to help us build the backbone of the future of agent-based development.
WHAT YOU’LL DO
- Design and implement core systems powering the AI Gateway, including the model router, MCP gateway, and control plane
- Build infrastructure that supports dynamic model selection/routing, auto-failover, cost-based routing, and policy enforcement
- Own critical capabilities such as secure credential storage, session summarization, caching, and rate limiting
- Develop APIs for developers building with OpenAI-compatible interfaces and the Model Context Protocol
- Build the underlying infrastructure to support evaluation, telemetry, replay, and backtesting for agents and LLM workflows
- Lead architectural decisions and mentor engineers as the team scales
- Performance tuning - caching, session summarization, and rate limiting that keep the gateway fast under real production load
- Contribute to roadmap planning, technical strategy, and cross-functional alignment
KEY PROBLEMS YOU’LL HELP SOLVE
- Building a unified abstraction over fundamentally different model and tool providers without leaking their differences into the developer experience
- Making credential and identity handling for tool access both airtight and fast
- Giving developers real-time and historical visibility into what their agents are doing, with policy enforcement that can't be bypassed
- Keeping latency low and reliability high as traffic scales from early adopters to production fleets
WHO YOU ARE
Required Qualifications:
- 6+ years of backend engineering experience with production-grade systems
- Deep knowledge of distributed and highly scalable systems, cloud-native infrastructure, and API design
- Experience building secure, high-throughput services (e.g., gateways, proxies, load balancers, policy engines)
- Fluency in Go, and/or Rust (both preferred)
- Familiarity with AI/ML platforms or model serving infrastructure
- A strong product mindset—you're excited about building developer-facing tools
- Ownership mentality with a bias for shipping, learning, and iterating
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Bonus Qualifications:
- Prior experience with OpenAI, Anthropic, or similar LLM APIs
- Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI)
- Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways
- Understanding of OAuth2.1, secret management, and cloud IAM systems
- Experience with Kubernetes, Docker, and microservices architecture
WHY JOIN US?
- Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software.
- Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications.
- Impact at scale: Your work will touch tens of thousands of developers building AI-first applications.
- Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking.
- Remote-first culture: Work from anywhere with a team that trusts and empowers you.
Docker considers visa sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $160,900 – $260,700 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: San Francisco, CA or Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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Docker AI Gateway is our answer to the complexity of taking AI agents from prototype to production. It’s a powerful, intelligent, and secure control point that eliminates the toil of model orchestration, tool management, observability, and governance - so developers can focus on building incredible AI agents, not gluing together infrastructure.
The Gateway sits at the center of modern AI applications, offering:
- A model and tool routing layer with built-in security and cost optimization
- A familiar OpenAI-compatible interface and MCP server
- Unified observability and policy enforcement
- Auto-RAG, tool injection, session summarization, and more
We’re just getting started and we need exceptional engineers to help us build the backbone of the future of agent-based development.
WHAT YOU’LL DO
- Set technical direction for core systems powering the AI Gateway 0 the model router, MCP gateway, and control plane - and make sure architectural decisions hold up as usage scales by 10x
- Consistently identify gaps in our infrastructure, process, or tooling before they become blockers, and drive the fix from idea to production
- Take a significant, hands-on role in defining, delivering, and implementing the Gateway's technical strategy, in close partnership with engineering leadership
- Own the hardest, highest-ambiguity problems in the system: dynamic model selection, auto-failover, cost-based routing, and policy enforcement that has to work end-to-end
- Act as the go-to expert for secure credential storage, session summarization, caching, and rate limiting - the capabilities everything else depends on
- Build the infrastructure that lets us, and our customers, evaluate, replay, and backtest agent and LLM behavior with confidence
- Mentor senior and mid-level engineers, and raise the technical bar for the team through code, design review, and example
- Partner with product, design, and leadership to shape not just what the control plane UI does, but where the product goes next
KEY PROBLEMS YOU’LL HELP SOLVE
- Define the unified abstraction layer across diverse model and tool providers (OpenAI, Anthropic, Google, AWS Bedrock) that the rest of the org builds on
- Architect secure, scalable identity and credential vaulting for tool and model access, trusted enough to run at enterprise scale
- Build the infrastructure for real-time and historical analytics of AI agent behavior that leadership and customers both rely on
- Guarantee that policy enforcement and logging work end-to-end - from prompt to tool to response - with no gaps an auditor (or attacker) could find
- Set the bar for developer experience through intuitive APIs and first-class observability
WHO YOU ARE
Required Qualifications
- 8+ years of backend engineering experience, with a track record of owning production-grade systems at significant scale
- Deep specialization in distributed systems, cloud-native infrastructure, and API design - recognized by peers and cross-functional partners as a go-to expert, not just experienced
- Experience building secure, high-throughput services (gateways, proxies, load balancers, policy engines), and a history of making judgment calls other engineers rely on
- Fluency in Go and/or Rust
- A track record of identifying systemic gaps - in architecture, process, or tooling-— and driving the fix across team boundaries, not just within your own
- A strong product mindset, with real experience shaping technical direction rather than only executing against it
- Comfortable operating with wide latitude: given a problem and significant autonomy in how to solve it, including when and who to pull in
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
BONUS QUALIFICATIONS
- Prior experience with OpenAI, Anthropic, or similar LLM APIs
- Familiarity with RAG architectures, vector databases, or agent frameworks (e.g., LangChain, AutoGPT, CrewAI)
- Experience with policy engines (e.g., OPA), observability frameworks (e.g., OpenTelemetry), or API gateways
- Understanding of OAuth 2.1, secret management, and cloud IAM systems
- Experience with Kubernetes, Docker, and microservices architecture
- A track record of setting technical standards that other teams or engineers went on to adopt
WHY JOIN US?
- Work on what’s next: The agent era is just beginning. Help define the infrastructure stack for the next generation of software.
- Own mission-critical infrastructure: Be part of a small team building the backbone of secure, intelligent agent applications.
- Impact at scale: Your work will touch tens of thousands of developers building AI-first applications.
- Engineering excellence: Join a world-class engineering team that values simplicity, code quality, and deep technical thinking.
- Remote-first culture: Work from anywhere with a team that trusts and empowers you.
Docker considers sponsorship on a case-by-case basis based on business needs.
Compensation & Equity
United States: $170,350 – $275,550 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As the Manager, Customer Success Engineers, you’ll lead a team of technical specialists who drive GitLab adoption and value realization at scale across the Americas. You’ll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers. Reporting to the Senior Director of Customer Success Managers, you’ll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact, reduce churn risk, and surface expansion opportunities. In your first year, you’ll be focused on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback loops with Product and Engineering, and elevating the effectiveness and impact of the Customer Success Engineering team across a pooled book of business in the AMER region.
What you’ll do
Lead a distributed team of Customer Success Engineers in the Americas to drive GitLab adoption and technical value realization across a pooled book of business.
Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning.
Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes.
Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts.
Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale.
Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value.
Champion the voice of the customer by translating field insights and technical pain points into actionable feedback for Product, Engineering, and other cross-functional teams.
Partner with internal stakeholders to ensure customer feedback, feature requests, and adoption insights inform roadmap priorities and improvements to the overall customer experience.
What you’ll bring
Strong understanding of DevSecOps practices, with the ability to connect GitLab capabilities across source code management, CI/CD, security, and Agile planning to tangible business outcomes.
Experience leading and developing technical teams in a distributed, remote environment, with a focus on customer outcomes and scalable impact.
Background in software development or engineering that enables you to guide technical conversations, remove adoption barriers, and design effective enablement paths.
Experience designing and implementing scalable customer success or technical enablement programs, using data to measure impact and refine approaches.
Ability to translate complex technical concepts into clear, outcome-focused messaging for both technical and non-technical stakeholders.
Proven skill in collaborating with Sales, Renewals, and other cross-functional teams to align technical adoption work with commercial objectives.
Comfort using customer insights and feedback to influence internal priorities, including product, process, and program decisions.
Openness to diverse backgrounds and transferable skills, with a growth mindset toward learning GitLab’s platform and evolving DevSecOps practices.
About the team
We're the Customer Success Engineering team within the broader Customer Success organization. We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments. This structure helps us deliver a consistent customer experience, quickly share learnings across accounts, and continuously improve how we support customers.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Partner Solutions Manager, Strategic Partnerships, you'll own the technical strategy and validation of joint work with GitLab's strategic partners: hyperscalers, artificial intelligence (AI) labs, AI-native companies, and development, security, and operations (DevSecOps) vendors. You'll work with partners, Product, and Research and Development (R&D) to turn partner and customer needs into integrations, influence product design, and build the business case for each joint effort, from the first architecture review to a shipped integration. In this role you will also own the AI model evaluation process with our model partners, working closely with our R&D teams to assess new models ahead of release and ensure GitLab is built on the best-performing models for our customers. Unlike a customer-facing Solutions Architect role focused on adoption, you'll work with partners to make GitLab better. This role has no sales quota or variable pay.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform doesn't just bring people together-it unites teams and organizations, breaking down barriers and redefining what's possible in software development.
What You’ll Do
Own the end-to-end technical strategy for assigned strategic partners, connecting technical requirements with joint business objectives.
Turn partner technology and roadmaps into integration, architecture, and product opportunities across the GitLab platform, from planning to monitoring and AI agents and model integrations.
Resolve complex technical issues across GitLab and partner systems, including cloud architecture, tool integrations, and AI model and agent evaluation and integration. Build working prototypes to validate concepts with partners.
Manage the end-to-end AI model evaluation process with our model partners, coordinating with R&D to secure early access, align on evaluation criteria and timelines, and translate results into partnership and product roadmap decisions.
Design and facilitate partner workshops, architecture reviews, and cloud financial management (FinOps) sessions, bringing in the right participants and documenting outcomes and next steps.
Build business cases for joint technical efforts, defining expected gains, costs, and resources, and securing agreement from partner managers, R&D, and leadership.
Bring partner requirements and technical feedback into Product and R&D discussions to influence product design and the roadmap.
Coordinate Engineering, Product, FinOps, Finance, Sales, and Marketing with partner technical teams to move joint work from evaluation to delivery.
Track cloud, AI, and DevSecOps developments to advise partnership investment, and share reusable findings through documentation, the handbook, reference architectures, and technical content.
What You’ll Bring
Experience as a Senior Solutions Architect, Partner Solutions Architect, Partner Engineer, or in a similar senior technical role. Experience with technology partners or alliances is strongly preferred.
An end-to-end understanding of the software development lifecycle, continuous integration and continuous delivery (CI/CD), and DevSecOps, with the ability to use GitLab in depth.
Hands-on cloud architecture experience with at least one hyperscaler: Google Cloud, Amazon Web Services (AWS), or Microsoft Azure. Cloud cost or FinOps experience is a plus.
Working knowledge of AI model evaluation frameworks and agent technology, including large language model (LLM) application programming interfaces (APIs), agent frameworks, and Model Context Protocol (MCP), and how they fit into developer workflows.
Experience designing and facilitating technical workshops with senior technical and business stakeholders, and building business cases that scope work, estimate gains and costs, and size resources.
An autonomous, ownership-driven approach: you identify work and move it forward without waiting for a project backlog.
Clear, concise written and spoken communication, adapting technical and commercial trade-offs for audiences from engineers to executives.
Ability to travel about once a quarter and work hours that overlap with Europe, the Middle East, and Africa (EMEA). If you're on the US West Coast, expect to start around 7 a.m. Pacific Time; when the day ends is flexible.
About the team
You'll join Strategic Partnerships and report to the VP, Corporate Development and Strategic Partnerships. The team manages GitLab's relationships with hyperscalers, AI companies, and select DevSecOps companies, acting as the business owner and coordinating work across hosting contracts, product integrations, go-to-market activities, purchasing, and partner-specific marketing. Partner managers and directors lead each relationship; you'll own the technical side across partner types and collaborate with R&D, Engineering, FinOps, Finance, Sales, and Marketing. The role is remote, with Eastern Time preferred and other US time zones possible.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$115,200
—
$194,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: New York, NY
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE
The ways customers buy from us are multiplying as fast as the business is growing. Enterprise order forms. Private offers through AWS, GCP, and Azure. A self-serve business running on usage-based pricing, with commits, drawdowns, and true-ups behind it. Each one is a distinct path from signature to cash, and each one runs today on some mix of manual steps and automation that grew up with the business.
This role owns what comes next. You'll run order operations end to end - booking, provisioning, invoicing, amendments, and renewals - on a stack we picked deliberately and recently: Salesforce, Metronome for metering and billing, Rillet for ERP. The stack is modern, but the processes on top of it were built to keep up with growth, not designed to scale. Your job is to decide what each one should become: keep it, rebuild it, automate it, or retire it.
Our bias is to invest in systems rather than in a growing queue of manual work, so you'll be setting the automation roadmap at the same time you're operating the function - deciding what a person should touch, what a workflow should handle, and what should never have been a step in the first place. Getting that right is what lets order volume grow by an order of magnitude without ops growing with it.
This is a senior individual contributor role. You'll own order operations, working closely with Deal Strategy and Operations, GTM Systems, Finance and Accounting, and Enterprise Engineering. Those teams are your partners and much of your build capacity. Bringing them onto one shared order-to-cash roadmap is a core part of the job, and the reason we're hiring someone senior to do it.
WHAT YOU'LL DO
- Own the order-to-cash path end to end: order form intake from Deal Desk, booking in Salesforce, plan and entitlement setup in Metronome, invoicing and revenue recognition through Rillet, and the amendments, true-ups, and renewals that follow
- Build out cloud marketplace operations across AWS, GCP, and Azure: private offer setup, usage reporting to each marketplace, and reconciling marketplace disbursements back to what we billed. Every new channel launches against defined readiness criteria, so marketplace deals run on the same clean path as direct ones
- Own self-serve billing operations: usage metering, plan changes, dunning, credits, rebills, refunds, and the escalations behind them
- Own billing and usage completeness at month-end close. Every order, credit, and metered event is reconciled between Metronome and Rillet before revenue is recognized, not after
- Partner with Deal Strategy and Product as our pricing evolves. Bring the billing view into pricing and deal-structure decisions early, so new models and non-standard terms can be billed accurately and automated, not handled by hand
- Set the automation roadmap. Instrument the path, put a number on every place a human touches an order, and decide what gets automated, what gets designed away, and what stays manual on purpose
- Treat every billing error as a defect: find the root cause and fix the class of problem, not just the one invoice
- Ship automations yourself where that's fastest, and partner with GTM Systems and Enterprise Engineering where the work belongs in core systems or the product
- Write the playbook and the controls behind it: approvals, segregation of duties, reconciliations, and exception handling, built so order ops scales through systems rather than headcount and holds up under audit
- Own three numbers and move them: touchless order rate, signature-to-provisioned cycle time, and billing accuracy
WHAT WE'RE LOOKING FOR
- 6+ years in order management, order-to-cash, billing operations, or revenue operations at a B2B SaaS company, including time building the function at an early-stage or fast-scaling one
- Hands-on fluency with a modern billing and ERP stack. We run Salesforce, Metronome, and Rillet - you should know something comparable well enough to have opinions, and get to depth on ours quickly
- Real experience with usage-based pricing. Per-seat is straightforward; metered consumption, commits, drawdowns, overages, and true-ups are where order ops gets interesting, and that's most of our business
- Working knowledge of ASC 606 and month-end close. You don't need to be an accountant, but you should know what Revenue Accounting needs from billing data and why
- Cloud marketplace experience (AWS, GCP, or Azure private offers), or a track record of getting deep on a system like that fast
- A history of automating your own job. We'll ask you to walk us through a manual process you deleted: what it cost before, what you built, and what it costs now
- The ability to build alignment across teams with different priorities and get to a decision, without relying on org authority
- Comfort shipping a v0 earlier than feels comfortable, then iterating with real feedback
NICE TO HAVE
- SQL, Python, or low-code tooling in your own hands rather than on someone else's backlog
- Experience building agents or LLM workflows for internal operations. We'd like to run more of our own back office on the LangSmith Platform, wherever it's the right tool and meets the same accuracy bar as the rest of order-to-cash
- Audit prep or SOX readiness experience
Compensation: $155,000 - $185,000 salary + options
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Salt Lake City, Utah, United States
About the Role
The Structured Investments Distribution Engineer at iCapital will play an integral role in designing and implementing systems that power the iCapital platform. This role will focus on building highly performant and intuitive APIs and applications. Beyond expertise in specific technologies, the ideal candidate will bring strong technical depth, a driven mindset, and a focus on delivering high-quality end products for clients. The iCapital platform operates on microservices architecture, with services built in Scala, Ruby, Node.js, and Python. This role also provides opportunities to develop proficiency in new tools and technologies through hands-on experience, with support from management and mentors.
Responsibilities
Build cloud native services using Scala using open-source frameworks Akka, ZIO etc.
Contribute to unit and integration test development using Scala Test and ZIO Test.
Participate in stand-up meetings and peer code reviews as part of our standard SDLC and Change Management Process.
Work closely with the Product Management team throughout the software development process, detailing requirements, reviewing work in progress, and addressing issues found via testing.
Qualifications
Degree in Software Engineering
5+ years of web-based application development
Experience in Scala, Node.js or Java a plus
Demonstrated understanding of relational or NoSQL database concepts and modeling practices
Passion for actively learning new technologies
Ability to work independently or as part of a group effort, as required
Solid problem-solving abilities
Excellent communication skills
Collaborative approach to software development
Benefits
The base salary range for this role is $ $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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seniorParis, France
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УдалённоCandidate locations: EU ONLY; Working hours: 11.00-20.00 CET
ГибридLondon
leadUnited States, San Diego, CA; We are an equal opportunity employer (EOE) and welcome applicants from all backgrounds
San Francisco, CA
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УдалённоseniorSan Francisco, CA or Seattle, WA
УдалённоSan Francisco, CA or Seattle, WA
УдалённоRemote, United States; We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote, Canada; Remote, United States; The role is remote, with Eastern Time preferred and other US time zones possible; The base salary range for this role’s listed level is currently for residents of the United States only