Location: United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for complex B2B sectors, including FinTech, HealthTech, and manufacturing. With a focus on the UK, Europe, and North America, the team utilizes a proprietary "Selling at a Higher Level" methodology to help global brands bridge the gap between initial interest and closed-won revenue. By combining native-language expertise with a cutting-edge sales technology stack and AI-driven training tools, they provide scalable SDR solutions that deliver measurable ROI for mid-market and enterprise organizations.
The team culture blends start-up energy with enterprise-level maturity, fostering an environment where data-driven insights and consultative selling thrive. They are dedicated to professional development, utilizing a structured competency framework to empower team members to navigate long, high-value sales cycles. For candidates looking to make a tangible impact on global business growth, this company offers a collaborative, performance-oriented environment centered on innovation and sales excellence.
Job Type
Full-time
Job Summary
We are seeking a high-energy Sales Development Representative to act as the frontline ambassador for one of the world’s most prestigious brands in medical technology: Siemens. Working within a well-established consultancy with 15 years of sales excellence, you will be responsible for identifying and qualifying opportunities within hospitals and private clinics across the UK. This is an elite opportunity to master a sophisticated sales methodology while representing a global leader in healthcare innovation.
Key Responsibilities
Conduct approximately 50 targeted outbound calls per day to key decision-makers in the healthcare sector.
Consistently generate 10+ high-quality outbound opportunities per month to maintain a healthy sales pipeline.
Manage all lead generation activity and data integrity through Salesforce.
Execute a strategic outreach process based on established, proven methodologies.
Collaborate with senior team members to refine messaging and penetrate complex accounts.
Requirements
Proven experience in a proactive outbound sales or lead generation role.
UK-based with the ability to work standard UK business hours.
Exceptional communication skills with a professional, affable, and persuasive phone manner.
High level of coachability and a desire to continuously improve sales techniques.
A determined mindset with the resilience to thrive in a high-activity environment.
Nice to Have
Prior experience selling medical equipment or software into the healthcare industry.
Familiarity with the NHS and private clinic procurement landscape.
Proficiency in using Salesforce for pipeline management.
Compensation & Incentives
Competitive contractor compensation.
£200 incentive when target is achieved.
£500 incentive for overperformance against target.
Additional performance-based incentives may apply.
Benefits
💰 Competitive base salary
🎯 Performance-based incentives (£200 for hitting target; £500 for overperformance)
🌎 Fully remote work environment (Work from anywhere)
🚀 Clear progression paths into Team Lead and Management roles
📈 Long-term stability within a mature, 15-year-old organization
🎓 Access to industry-leading sales training and established processes
Location: Madrid, Spain; Barcelona, Spain
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ OPERATIONS AT ALAN
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Experts who deliver those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire https://app.notion.com/p/alaninsurance/Product-Ops-builders-and-coordinators-Alan-your-hiring-process-3021426e8be7815cb164d629cfe3b455 and watch our team in action https://www.youtube.com/playlist?list=PL643LyZcrKMDaW7cW0_GytXy5VkaqTOU6
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Expert works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a few) .
Their core responsibilities (+- 70/80% of the time) are to:
- Run our Insurance or Health services processes - that's why we call them Ops Runners internally 😉
- Ensure the day-to-day follow up and monitoring of our operations
- Flag risks and opportunities
In details, your missions are:
- Operating our processes: performing tasks like invoicing or claims treatment, growing and managing our network of providers, supporting internal teams (live and through documentation)
- Contributing to the definition & owning the best monitoring scheme to track volumes/efficiency/SLAs, and identify risks and areas of improvement, internally or with our service providers
- Supervising partnerships (e.g. teleconsultation, claim operators), participating in the negotiation rounds, daily communication to ensure business continuity
- Performing controls on our daily operations to make sure the correct decisions were made and to identify training needs (internally as well as externally)
- Escalating feedback, helping to prioritise and supporting initiatives to make our processes and services more delightful and efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication, auditing our processes, automating some process steps using automation tools, …
⭐️ OUR RUN ORGANISATION ⭐️
Our Operations Experts are organized in pools (3-7 runners) who are collectively responsible for running their scope. Examples of topics are:
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists, ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding, invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive, collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests), an Operations Expert will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
⭐️ EXPERIENCE ⭐️
For this opportunity, we are aiming to hire within the A2-B1 level range https://alan.com/en/careers/a/salary-equity.
Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
- Operated processes and services especially for companies during the scale up stage or in industrial/logistic industries
- Worked in Support functions (Customer Support, People Operations etc)
- Had a Customer facing Commercial experience, e.g. account manager or Customer Success Communications, such as Social Media, Internal/ External Communications
- Handled event coordination
⭐️ SKILLS ⭐️
- Passionate about delivering & optimizing top notch operations: not scared to get your hands dirty to get into technical processes, making them clear and delightful for our operators and members
- A keen problem-solver and challenger with a dig deep mindset: what drives you is member and customer satisfaction !
- Analytics skills, to be able to dive into our data
- Highly organised with exceptional follow-up skills, with strong attention to details
- Strong and structured in written and verbal communication in English as well as in French or Dutch
- Able to work and learn independently in a fast-paced environment
- Adaptable: you show flexibility and a strong ability to adapt to variable situations
- It’s even better if you have experience in the insurance or the healthcare industry
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
#LI-DNP
What You’ll Do
Perform daily charge audits, reviewing clinical documentation for accurate CPT, ICD-10, and HCPCS code assignment. Verify charges align with payer-specific billing rules and medical necessity requirements before submission. Identify and correct coding discrepancies proactively, before claims go out. Submit clean claims daily through Apero and the clearinghouse. Monitor claim system and clearinghouse rejection queues; research and resolve rejections promptly to avoid timely-filing exposure. Correct and resubmit rejected claims, tracking each through to acceptance. Stay current on coding updates, payer policy changes, and industry regulations. Collaborate with Medical Billing Associates and the Medical Billing Team Lead on recurring coding or rejection patterns.
What You Bring
Minimum 3 years of experience in medical billing and coding within a healthcare setting. Strong understanding of coding standards (ICD-10, CPT, HCPCS), claim submission workflows, and clearinghouse rejection handling. Exceptional attention to detail and accuracy in code assignment. Experience with Apero or similar clearinghouse/practice management software preferred. Experience in Sleep Medicine and/or DME billing strongly preferred. Professional coding certification (CPC, CCS, RHIT, or RHIA) a plus but not required. Genuine interest in sleep, health, and helping people better understand and improve their well-being.
Who You Are
Core values emphasize clarity, trust, collaboration, optimism, and compassion.
Tech Stack
Apero and the clearinghouse systems for charge submission and rejection management.
Team Description
Collaborate with Medical Billing Associates and the Medical Billing Team Lead on recurring coding or rejection patterns.
Benefits & Perks
Meaningful work that directly improves peoples’ lives. Be part of an international team across the US, France, Belgium. Annual team offsite. Comprehensive health benefits (medical, dental, vision). FREE One Medical membership. 401(k) with company match. 20 days PTO + 10 paid holidays + 80 hours paid sick leave. Monthly phone and internet stipend. Compensation $55,000 - $60,000 depending on experience.
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Location: United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: United States
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking a Senior Site Reliability Engineer to own the reliability, performance, and resilience of the cloud infrastructure powering Garner’s products and AI/ML workloads. This role sits on our Platform Engineering team. You will run the machine: defining and upholding SLOs, leading incident response, and driving the automation and standards that let every Garner engineer ship faster and more reliably. Because our systems directly influence health outcomes for millions of patients, maintaining the highest standards of production quality is imperative. This is an automation-first role: you will use AI tools to continuously convert manual operational work into monitored, hands-free processes, so the role gets more leveraged as you build.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Run the Machine:
Own the end-to-end reliability, performance, and resilience of Garner’s cloud environments (AWS, Kubernetes), including those powering AI/ML workloads; define, measure, and uphold SLOs across our critical services
Lead Incident Response:
Serve in the on-call rotation, lead incident response, and drive deep-dive root cause analysis, seeing corrective actions through to resolution and rigorously reviewing infrastructure changes
Own Observability:
Build and maintain the monitoring, alerting, and observability systems that let us detect and resolve issues before users feel them
Scale & Optimize:
Translate ambiguous, high-performance scaling requirements into well-defined, automated, and composable infrastructure-as-code deliverables (Terraform); proactively identify and implement cost-efficiency and performance gains across the stack to maximize cloud ROI
Automate Away Toil:
Pay down impactful tech debt and reduce operational toil, using AI tools and automation to convert repetitive operational work into hands-free, monitored processes, and holding our internal platform to the same rigorous standards as our customer-facing products
Enable Engineering:
Build and maintain the deployment and observability standards that empower the broader engineering team to ship AI features faster and more reliably; communicate complex cloud and reliability concepts clearly to technical and non-technical stakeholders
Uphold Security & Compliance:
Ensure our infrastructure and operations meet Garner’s security and HIPAA compliance obligations
The ideal candidate has:
4+ years of hands-on experience operating production cloud infrastructure at scale in an SRE, DevOps, or platform engineering role
Deep expertise with Kubernetes and Terraform in a cloud-first environment (AWS preferred)
A strong track record with production observability: defining SLOs, building monitoring and alerting, and leading incident response and blameless post-incident reviews
Strong software engineering fundamentals in Python or Go, applied to infrastructure automation (experience with Kubernetes APIs a plus)
Experience driving cloud cost-efficiency and performance optimization across compute, storage, and networking
Experience supporting AI/ML or data-intensive workloads in production is a plus
Experience operating in a security-conscious or regulated environment (HIPAA, SOC 2) is a plus
Fluency with AI tools (e.g., Claude) applied to real engineering and operations workflows, or strong motivation to build it fast
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
AWS, Kubernetes, Terraform, Istio, Python, Go, TypeScript, Postgres, NATS, Datadog, GitLab
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:
The target range for this position is $191,000 - $226,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote
Workplace: Remote
PAYOR INTELLIGENCE SR. ANALYST
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
We're seeking a Payor Intelligence Analyst with deep knowledge of the U.S. payor landscape and a talent for turning fragmented, conflicting information into durable logic. Understanding how payors actually relate to one another, which entities own which plans, who delegates what, and which policy applies when, is work our entire product depends on. You'll build and own payor intelligence at Tennr as a zero-to-one function.
The payor landscape is a massive, constantly shifting dataset: parent organizations, subsidiaries, TPAs, PBMs, Medicaid MCOs, Medicare Advantage plans, delegated UM vendors, acquisitions, and rebrands. Your job is to make it legible, building the taxonomies, hierarchies, and governance that let our models and teams reason correctly about it, and translating that reality into product requirements alongside engineering, clinical, and operations.
If you've developed deep payer expertise inside a large organization, this is the rare seat with clear ownership and impact.
RESPONSIBILITIES
- Build and own payor entity mapping: the hierarchies, families, subsidiaries, TPAs, PBMs, and delegated relationships that define how coverage and authorization actually flow.
- Source, interpret, and govern medical policies, coverage criteria, government guidance, and fee schedules, establishing effective dating, provenance, and version control.
- Design the delegated-relationship logic behind prior authorization, determining which entity owns the decision for a given plan, product, and service.
- Identify and track the clinical content sources our policies depend on, such as InterQual and NCCN, and own what we need to contract for and when.
- Map prospect and customer payor data back to Tennr's payor model, turning a recurring manual effort into a repeatable system.
- Embrace a founder's mindset, proactively driving projects from conception to completion, and contributing significantly to our company's growth and success.
CANDIDATE QUALIFICATIONS
- 5+ years working across the U.S. payor landscape, with real breadth across Medicare, Medicare Advantage, Medicaid and MCOs, and commercial lines of business.
- Fluency in payor structure: payor families, subsidiaries, TPAs, PBMs, delegated entities, regional versus national plans, and self-funded versus fully insured arrangements.
- Experience researching and interpreting payor policies, government guidance, fee schedules, or clinical guidelines, including reconciling sources that disagree with each other.
- A track record of building taxonomies, frameworks, databases, or mapping systems that other people rely on, not just answering questions as they come in.
- Exceptional analytical and pattern-recognition skills, with the investigative instinct to work productively from ambiguous and incomplete information.
- Self-directed ownership of a domain end to end, without predefined process or constant validation.
- Outstanding communication skills, capable of articulating complex payor concepts to a diverse audience.
- Familiarity with SQL or comparable data tooling is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we're not just doing this for fun (although we do have a lot of fun). At Tennr, you'll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office (travel to office on quarterly basis)
BENEFITS
- Remote Flexibility
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Pink Elephant builds infrastructure of products at the frontier of mental health on EU&US markets.
Mental health is a global crisis hiding in plain sight. Nearly 1 in 8 people live with a mental disorder. Depression and anxiety alone strip $1 trillion from the global economy every year. Conventional treatment leaves most patients cycling through mediocre solutions for years - undertreated, undersupported, and underinformed. Progressive therapies are showing results up to 10 times more effective than standard care. Yet fewer than 5% of people can access them.
We're here to close that gap.
Our portfolio spans two fronts. The first is psychedelics - building the media, vetted practitioners directory and education for both therapists and end users. Such a synergy is designed to make evidence-based psychedelic care a real option for the millions who need it, not just those lucky enough to know the right person. The second part is everyday mental healthcare - mental health diagnostics, antidepressant journeys, the unmet clinical touchpoints, the patients who leave a 20-minute appointment with a prescription and no roadmap.
As CMO of Pink Elephant's Mental Health portfolio, you will own full-stack marketing across the portfolio, from go-to-market and positioning to performance-driven growth. Pink Elephant's Mental Health portfolio has strong products and no connecting logic. withClaro, our flagship companion app for people on antidepressants, sits next to several other products that do not yet add up to a single proposition. We know there is demand. We do not yet know precisely who we serve, what we promise them, or what makes them stay.
This role owns that. You will work as a partner to the CEO and the CPO, not as a service function downstream of them. The mandate is to define the segments, the positioning, and the portfolio architecture that everything else is built on. Channels and spend follow from that work; they do not lead it.
Key expectations & responsibilities
The responsibilities of this position include, but are not limited to:
Find and sharpen PMF (primary focus)
Run structured discovery: user interviews, retention curves, cohort analysis, to identify the segments where Claro and the other portfolio products genuinely stick;
Own positioning and messaging, validated through live tests rather than internal debate;
Define what differentiates our products from general-purpose AI tools, which is currently our hardest communication problem;
Close the loop with product on what actually drives retention, and make that loop a standing process rather than a one-off project.
Portfolio architecture
Build the connecting concept for the portfolio: a single proposition into which each product fits, or an explicit decision that a product does not belong;
Make and defend calls on each asset: scale, merge, reposition, or retire;
Define how one product feeds the next, so that an audience acquired once can be served across the ecosystem;
Design the ladder across price points and commitment levels, from low-cost subscription to higher-touch, clinician-adjacent services.
Activation, retention & monetization
Own the full funnel: install, activation, trial, subscription;
Establish a reliable retention benchmark and improve against it;
Partner with product on paywall, pricing, and trial mechanics;
Run lifecycle marketing: onboarding, CRM, win-back.
Route to audience
Define who reaches our users and through whom. Our medical advisers, currently 4 therapists and 4 psychiatrists in the UK and EU, are an underused asset and a likely route to market;
Design and test the b2b2c motion through clinicians and partners, including what we sell them and how;
Shape channel strategy and hypotheses for the growth team to execute, and validate channel-message fit before spend is scaled;
Grow organic share through ASO, content, and referral loops.
Experience: What You Bring
Product marketing operator profile
7+ years in marketing for early-stage B2C or B2B2C digital products, with product marketing at the centre: segmentation, positioning, messaging, pricing;
Proven track record of taking products from zero to one, where the audience and the proposition were not yet obvious;
Demonstrated results in retention and monetization, not only in acquisition;
Strong data fluency: you think in cohorts, retention curves, and CAC-to-LTV;
Comfortable specifying and reading the analytics you need rather than waiting to be given them.
Ecosystem mindset
Experience marketing a portfolio or a multi-brand structure rather than a single product;
Comfortable holding several products at different stages, from pre-launch to scaling, and zooming in and out between them;
Experience with venture builders, accelerators, or startup studios is a plus.
Partner, not executor
You argue with the CEO when you disagree and commit once a decision is made;
You are comfortable being the person who decides what we stop doing;
You bring structure to ambiguity rather than waiting for it to be resolved for you.
Values & domain alignment
Deep interest in or experience with mental health, wellness, digital therapeutics, or other mission-driven consumer products;
Understanding of what responsible marketing looks like in mental health, where claims, tone, and user trust are under scrutiny;
Experience with regulated categories or with b2b2c motions through professionals is a major plus.
Compensation: TBD
Location: Kuala Lumpur, Malaysia; Philippines; Taiwan
The Role
The Enterprise Client Success Manager (CSM) exists to ensure the successful delivery, adoption, and long-term impact of our mental health benefits platform across key strategic and large enterprise accounts.
This is a high-touch, consultative role focused on translating our solution into measurable value for clients. The Enterprise CSM owns the end-to-end client journey, from implementation and program design to engagement strategy, reporting, renewals, and expansion. They act as a trusted advisor to senior HR and business stakeholders, ensuring the programme aligns with organisational priorities and drives meaningful outcomes for employees.
What You'll Do
Main Responsibilities
Serve as the primary point of contact for a portfolio of key strategic and large enterprise accounts
Own end-to-end delivery of the mental health benefits platform across assigned clients
Develop and execute customised mental health programme strategies aligned to each client’s workforce needs
Build strong, long-term relationships with senior HR and business stakeholders
Drive client satisfaction, retention, and expansion opportunities
Coordinate cross-functional collaboration across Sales, Product, Engineering, Clinical, Marketing, and Delivery teams
Analyse engagement, utilisation, and outcome data to demonstrate value and inform strategy
Identify product enhancement opportunities based on client feedback and insights
Day-to-Day Activities
Client Relationship Management
Conduct regular client check-ins (weekly, monthly, quarterly)
Prepare and present QBRs and impact reports
Respond to client queries, escalations, and operational requests
Align on programme priorities, campaign calendars, and engagement initiatives
Manage renewals conversations and identify upsell/cross-sell opportunities
Programme Delivery & Project Management
Oversee implementation timelines and onboarding processes
Coordinate webinars, roadshows, campaigns, and engagement initiatives
Ensure platform configurations, credits, and reporting are accurate
Track project milestones and manage internal follow-ups
Ensure service quality standards are maintained across clinical and operational delivery
Strategic Advisory & Consulting
Develop tailored engagement strategies based on workforce demographics and needs
Advise clients on mental health trends, utilisation benchmarks, and best practices
Provide recommendations to improve adoption, communication, and ROI perception
Align programme strategy with client organisational goals (e.g., wellbeing, retention, productivity)
Data Analysis & Insights
Monitor utilisation rates, credit consumption, engagement metrics, and CSAT/NPS
Analyse trends and identify risks or growth opportunities
Develop insights and narratives to demonstrate programme impact
Use data to inform renewal and expansion discussions
Cross-Functional Collaboration
Translate client feedback into clear product and operational requirements
Work with Product and Engineering on feature enhancements or fixes
Partner with Marketing on engagement campaigns and communication materials
Coordinate with Clinical and Delivery Ops for service quality and provider matters
Support Sales in enterprise pitches, renewals, and expansion proposals
Continuous Improvement & Innovation
Identify recurring pain points and process inefficiencies
Contribute to internal playbooks, best practices, and reporting frameworks
Proactively suggest platform improvements to enhance scalability and client value
Requirements
Who You Are
Bachelor's degree in Business, Management, or related field required. Master's degree would be a plus but not a requirement
At least 3 years of experience in client success/account management/management consulting, preferably in a related industry such as healthcare, HR, change management, or benefits
Proven track record of successful project delivery and account management, with experience managing large, complex projects and building long-term relationships with clients.
Strong strategic thinking skills, with the ability to develop and execute on a strategic vision for clients.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients and internal stakeholders.
Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
Familiarity with mental health benefits and/or related industries is a plus.
Open to candidates from Malaysia (hybrid) and the Philippines (remote)
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: Toronto, Canada
Workplace: onsite
Role type: Full-time
Location: Toronto, Ontario - onsite
Salary: $70,000 to $80,000
About Global University Systems
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
About OIHI
The Ontario Institute of Health and Innovation (OIHI) is a registered Career College in Ontario dedicated to preparing the next generation of allied health professionals. With a growing portfolio of approved programs, strong practicum partnerships across 150+ healthcare organizations, and an expanding presence in corporate training and continuing education, OIHI is positioned at the intersection of workforce development and healthcare innovation.
Summary of the Role
The Academic Manager at the Ontario Institute of Health and Innovation (OIHI) is a pivotal leadership role responsible for driving the daily operational success of our academic programs. Operating fully on-campus, this position ensures that OIHI programs are delivered to the highest standards of academic excellence and regulatory compliance. The successful candidate will lead a team of Program Leads and faculty, champion student success initiatives, and seamlessly bridge the gap between academic strategy and daily operational execution within the dynamic environment of an Ontario career college.
Key Responsibilities
Academic Operations & Efficiency
Oversee the day-to-day academic operations and delivery of OIHI programs.
Maintain a strong on-campus presence and provide timely support to students, faculty, and Program Leads.
Ensure programs and courses are delivered according to approved schedules, curriculum requirements, institutional policies, and applicable regulatory requirements.
Monitor academic operations, identify issues and inefficiencies, and implement practical solutions.
Manage Program Leads and ensure consistent and effective program delivery.
Coordinate with Scheduling and other departments to support effective faculty and course scheduling.
Resolve day-to-day academic operational issues and escalate significant matters to the Associate Dean as required.
Teach or provide instructional coverage when required to support continuity of program delivery.
Faculty Management
Provide day-to-day supervision and support to Program Leads and faculty.
Support faculty recruitment, interviewing, onboarding, orientation, and scheduling.
Monitor faculty performance, teaching quality, attendance, engagement, and compliance with academic expectations.
Provide coaching, feedback, and performance support as required.
Coordinate faculty coverage and address faculty-related delivery issues.
Support faculty development and ensure all faculty documentation, qualification records, and adult education methodologies remain current and compliant with Ministry standards.
Student Success
Monitor and support interventions related to attendance, academic performance, progression, and retention.
Ensure students receive timely and consistent academic support and communication.
Support academic appeals and other academic processes in accordance with institutional policies.
Collaborate with Student Success, Registration, Admissions, Financial Aid, and other departments to resolve student issues.
Academic Quality
Monitor the quality and consistency of teaching, assessment, and program delivery.
Conduct or coordinate classroom observations and academic quality reviews.
Review student and faculty feedback and follow up on identified academic concerns.
Support consistent academic practices across programs and identify opportunities for continuous improvement.
Work with Program Leads, faculty, and the LMS Specialist to maintain effective in-person, synchronous, and asynchronous learning experiences.
Compliance
Support academic preparation for program audits, regulatory reviews, inspections, and internal quality reviews.
Ensure academic operations, faculty files, student academic records, and program documentation meet institutional and Ontario career college regulatory requirements.
Monitor academic compliance requirements and address identified gaps in a timely manner.
Maintain organized and audit-ready academic documentation.
Support program reviews and required corrective actions.
Qualifications and Competencies
Bachelor's degree in education, business administration, healthcare, or a related field; a master's degree is an asset.
Previous academic management or academic operations experience within an Ontario career college is required.
Demonstrated knowledge of the Ontario career college regulatory and operating environment.
Minimum 3–5 years of relevant postsecondary academic operations, program management, or faculty management experience, including supervisory or leadership responsibilities.
Meets the statutory instructor qualifications under the Ontario Career Colleges Act, 2005, requiring a minimum of 48 months of relevant occupational experience (or 24 months combined with a related degree/diploma) is required.
Experience managing healthcare, medical, clinical, or other vocational programs is a strong asset.
Demonstrated experience managing faculty and supporting multiple programs or student cohorts.
Experience with academic quality assurance, student academic issues, regulatory compliance, and program audits.
Strong operational, organizational, problem-solving, and people-management skills.
Ability to work effectively in a fast-paced, student-focused environment and manage competing priorities.
Experience with Learning Management Systems (LMS) and Student Information Systems (SIS) is an asset.
Ability and willingness to teach or provide instructional coverage when operationally required, and possess the requisite occupational experience to meet Ministry instructor qualifications.
Ability to work fully on-site.
Successful completion of a Criminal Record Check and/or Vulnerable Sector Check is required prior to employment.
Working Conditions
Environment: Fully on-site at the OIHI campus; standard office and academic environment.
Pace & Demands: Fast-paced, student-focused environment requiring the ability to manage competing priorities, handle frequent interruptions, and resolve immediate operational crises.
Hours of Work: Standard business hours, with the occasional requirement to work flexible hours to support program delivery, student needs, or institutional audits.
Physical Requirements: Frequent movement across the campus to conduct classroom observations, support faculty, and engage with students.
What We Offer
Competitive Compensation
Performance-Based Commission: Uncapped commission tied to enrollment and institutional performance.
100% Employer-Paid Benefits: We cover 100% of the premiums for your extended health care, dental care, and Employee and Family Assistance Plan (EFAP), ensuring you and your family have comprehensive support at no monthly cost to you.
Competitive paid time off: 15 days vacation.
Diverse and inclusive workforce: We celebrate diversity, individuality, ideas and experiences – everyone has a voice.
Start-up spirit on a global scale: We have the agility, ambition and ideas of a start-up but the size, scale and reputation of a Group.
High employee retention and loyalty: We are proud to retain incredible talent leading exciting careers with us.
Collaborative leadership: A leadership team committed to innovation in allied health education.
Career Growth: Professional development opportunities within a growing national education organization.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
OIHI is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact
Talent@guscancolleges.ca
.
Artificial intelligence is used to screen, assess or select applicants.
Vacancy Status: Existing Vacancy.
Location: Toronto, Canada
Workplace: onsite
Role type: Full-time
Location: Toronto, Ontario - onsite
Salary: $70,000 to $80,000
About Global University Systems
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
About OIHI
The Ontario Institute of Health and Innovation (OIHI) is a registered Career College in Ontario dedicated to preparing the next generation of allied health professionals. With a growing portfolio of approved programs, strong practicum partnerships across 150+ healthcare organizations, and an expanding presence in corporate training and continuing education, OIHI is positioned at the intersection of workforce development and healthcare innovation.
Summary of the Role
The Academic Manager at the Ontario Institute of Health and Innovation (OIHI) is a pivotal leadership role responsible for driving the daily operational success of our academic programs. Operating fully on-campus, this position ensures that OIHI programs are delivered to the highest standards of academic excellence and regulatory compliance. The successful candidate will lead a team of Program Leads and faculty, champion student success initiatives, and seamlessly bridge the gap between academic strategy and daily operational execution within the dynamic environment of an Ontario career college.
Key Responsibilities
Academic Operations & Efficiency
Oversee the day-to-day academic operations and delivery of OIHI programs.
Maintain a strong on-campus presence and provide timely support to students, faculty, and Program Leads.
Ensure programs and courses are delivered according to approved schedules, curriculum requirements, institutional policies, and applicable regulatory requirements.
Monitor academic operations, identify issues and inefficiencies, and implement practical solutions.
Manage Program Leads and ensure consistent and effective program delivery.
Coordinate with Scheduling and other departments to support effective faculty and course scheduling.
Resolve day-to-day academic operational issues and escalate significant matters to the Associate Dean as required.
Teach or provide instructional coverage when required to support continuity of program delivery.
Faculty Management
Provide day-to-day supervision and support to Program Leads and faculty.
Support faculty recruitment, interviewing, onboarding, orientation, and scheduling.
Monitor faculty performance, teaching quality, attendance, engagement, and compliance with academic expectations.
Provide coaching, feedback, and performance support as required.
Coordinate faculty coverage and address faculty-related delivery issues.
Support faculty development and ensure all faculty documentation, qualification records, and adult education methodologies remain current and compliant with Ministry standards.
Student Success
Monitor and support interventions related to attendance, academic performance, progression, and retention.
Ensure students receive timely and consistent academic support and communication.
Support academic appeals and other academic processes in accordance with institutional policies.
Collaborate with Student Success, Registration, Admissions, Financial Aid, and other departments to resolve student issues.
Academic Quality
Monitor the quality and consistency of teaching, assessment, and program delivery.
Conduct or coordinate classroom observations and academic quality reviews.
Review student and faculty feedback and follow up on identified academic concerns.
Support consistent academic practices across programs and identify opportunities for continuous improvement.
Work with Program Leads, faculty, and the LMS Specialist to maintain effective in-person, synchronous, and asynchronous learning experiences.
Compliance
Support academic preparation for program audits, regulatory reviews, inspections, and internal quality reviews.
Ensure academic operations, faculty files, student academic records, and program documentation meet institutional and Ontario career college regulatory requirements.
Monitor academic compliance requirements and address identified gaps in a timely manner.
Maintain organized and audit-ready academic documentation.
Support program reviews and required corrective actions.
Qualifications and Competencies
Bachelor's degree in education, business administration, healthcare, or a related field; a master's degree is an asset.
Previous academic management or academic operations experience within an Ontario career college is required.
Demonstrated knowledge of the Ontario career college regulatory and operating environment.
Minimum 3–5 years of relevant postsecondary academic operations, program management, or faculty management experience, including supervisory or leadership responsibilities.
Meets the statutory instructor qualifications under the Ontario Career Colleges Act, 2005, requiring a minimum of 48 months of relevant occupational experience (or 24 months combined with a related degree/diploma) is required.
Experience managing healthcare, medical, clinical, or other vocational programs is a strong asset.
Demonstrated experience managing faculty and supporting multiple programs or student cohorts.
Experience with academic quality assurance, student academic issues, regulatory compliance, and program audits.
Strong operational, organizational, problem-solving, and people-management skills.
Ability to work effectively in a fast-paced, student-focused environment and manage competing priorities.
Experience with Learning Management Systems (LMS) and Student Information Systems (SIS) is an asset.
Ability and willingness to teach or provide instructional coverage when operationally required, and possess the requisite occupational experience to meet Ministry instructor qualifications.
Ability to work fully on-site.
Successful completion of a Criminal Record Check and/or Vulnerable Sector Check is required prior to employment.
Working Conditions
Environment: Fully on-site at the OIHI campus; standard office and academic environment.
Pace & Demands: Fast-paced, student-focused environment requiring the ability to manage competing priorities, handle frequent interruptions, and resolve immediate operational crises.
Hours of Work: Standard business hours, with the occasional requirement to work flexible hours to support program delivery, student needs, or institutional audits.
Physical Requirements: Frequent movement across the campus to conduct classroom observations, support faculty, and engage with students.
What We Offer
Competitive Compensation
Performance-Based Commission: Uncapped commission tied to enrollment and institutional performance.
100% Employer-Paid Benefits: We cover 100% of the premiums for your extended health care, dental care, and Employee and Family Assistance Plan (EFAP), ensuring you and your family have comprehensive support at no monthly cost to you.
Competitive paid time off: 15 days vacation.
Diverse and inclusive workforce: We celebrate diversity, individuality, ideas and experiences – everyone has a voice.
Start-up spirit on a global scale: We have the agility, ambition and ideas of a start-up but the size, scale and reputation of a Group.
High employee retention and loyalty: We are proud to retain incredible talent leading exciting careers with us.
Collaborative leadership: A leadership team committed to innovation in allied health education.
Career Growth: Professional development opportunities within a growing national education organization.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
OIHI is an equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. Accommodations are offered upon request for applicants participating in all phases of the recruitment and selection process in line with our Accessibility Policy, the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. If you require accommodations at any point during the application and hiring process, please contact
Talent@guscancolleges.ca
.
Artificial intelligence is used to screen, assess or select applicants.
Vacancy Status: Existing Vacancy.
Location: Pasig, Philippines
Job Description:
The
Scientist/Senior Scientist – QPPV Office, Local Safety Support & Regulatory Intelligence
is a safety expert who provides safety oversight, in their allocated region, for the Consumer portfolio of products throughout the life cycle of the products, including new product development.
The incumbent works closely with and partners with the RMSO to proactively collaborate with regional colleagues in R&D, Regulatory, and Quality.
The incumbent works closely alongside LPV country team leads in their region. The incumbent is a key contributor to regional safety deliverables and evaluations. The incumbent will provide backup to the RMSO and can represent the RMSO at meetings and for safety deliverables.
Key Responsibilities:
Safety evaluations and clinical insights contributing to the completion of the regional safety deliverables for the company portfolio.
Identification, communication and management of potential and known safety risks.
Cross-functional collaboration within and outside KMS.
Ability to influence and work effectively with business partners and colleagues.
A vocal and visible champion of safety insights as a key input into product development and post-market safety surveillance strategy.
Work with RMSO (Regional Medical Safety Officer) to partner and align with regional cross-functional business partners and generate relevant safety assessments and reviews for their allocated region, for the Consumer portfolio of products, throughout the life cycle of the products, including new product development.
Work closely with the RMSO and works collaboratively with others within KMS. Collaborates with the company's functional areas and LPV in their region.
Job Competencies:
Carry out structured problem-solving and Credo-based decision-making skills.
Understand the clinical application of the technology/medication and assess the potential for a hazard to result in a harm.
Critically evaluate safety data from multiple sources (post-market reports, literature, etc.), and communicate to align with GRASP (Global Risk Assessment Safety Physician) safety decisions.
Work with diverse topics simultaneously.
Provide assertive inputs on issues relating to patient/ consumer safety.
Communicate effectively with cross-functional stakeholders.
Job Complexities:
Handle large data sets and draw objective conclusions using appropriate analyses.
Collaborate with multiple functions and lines of business.
Handle many products/product families simultaneously.
Manage complex products.
Meet timelines for deliverables according to SOPs.
Experience and Qualifications:
Licensed MD
with at least
3 years of clinical experience
Two or more years of industry experience
in foundational to intermediate
Pharmacovigilance
.
Ability to analyze, interpret and present complex data in a concise and understandable scientific manner, both orally and in written format, is essential.
Brings strong project management and organizational skills, with the ability to coordinate multiple safety-related activities, manage timelines and deliverables, represent the company in cross-functional meetings, and collaborate effectively with international teams across EMEA.
Demonstrates the ability to critically assess PV data, identify clinically relevant patterns or trends, and translate safety findings into meaningful clinical insights.
Possesses a good understanding of adverse events, serious adverse events, case assessment, safety signals, and benefit-risk considerations.
Attention to detail; Diligence in record-keeping and records organization; Ability to manage high workload and critical issues; Computer-literate and proficient in MS Office applications.
Team player; Displays initiative; Strong communication and presentation skills.
Strong collaborative and interpersonal skills; Results-oriented and able to independently create and deliver; Ability to thrive in a global, cross-functional environment.
Head of Partnerships & Communications, Mirari at
Pink Elephant
Pink Elephant builds infrastructure of products at the frontier of mental health on EU&US markets.
Mental health is a global crisis hiding in plain sight. Nearly 1 in 8 people live with a mental disorder. Depression and anxiety alone strip $1 trillion from the global economy every year. Conventional treatment leaves most patients cycling through mediocre solutions for years - undertreated, undersupported, and underinformed. Progressive therapies are showing results up to 10 times more effective than standard care. Yet fewer than 5% of people can access them.
We're here to close that gap.
Our portfolio spans two fronts. The first is psychedelics - building the media, vetted practitioners directory and education for both therapists and end users. Such a synergy is designed to make evidence-based psychedelic care a real option for the millions who need it, not just those lucky enough to know the right person. The second part is everyday mental healthcare - mental health diagnostics, antidepressant journeys, the unmet clinical touchpoints, the patients who leave a 20-minute appointment with a prescription and no roadmap.
The Role
As the
Head of Partnerships & Communications
for Mirari (the education vertical of Pink Elephant), you will build the partner side of Mirari and run its communications end to end, with your own hands. Mirari is being relaunched as a shared platform for short author-led courses in the European psychedelic education and therapy space. You will work alongside the Head of Product as one of two core leaders in the vertical, bringing teachers and organisations onto the platform and driving organic growth through network-driven strategies.
Responsibilities: What you drive
Teacher & Organisational Partnerships (The Core):
Identify, pitch, and onboard leading European psychedelic teachers, researchers, and practitioners. Form strategic alliances with relevant organisations for co-hosted webinars, newsletter exchanges, affiliate/referral set-ups, and presence at key annual conferences. Leveraging group assets (States of Mind podcasts, PsyStandard community, PsyAccess) as part of the partnership toolkit.
End-to-End Course Communications:
Create launch packs for every course (landing copy, email sequences, social posts, webinar pages, replays, and partner kits with tracked links). Maintain Mirari’s voice and positioning across LinkedIn, Instagram, site, and email campaigns. Manage webinar operations (announcements, registration, production, follow-ups).
AI-Powered Content Engine:
Build, automate, and maintain a repeatable content machine using AI tools for writing, research, and operations rather than producing every asset manually.
Performance Ownership & Measurement:
Own key goal metrics: courses announced, audience collected (webinar registrations and email subscribers), and course enrolments. Maintain a weekly one-screen report.
Success Milestones (First 90 Days):
Maintain all running webinars and communications, prepare launch packs, open 10+ network conversations, run 3+ webinars, launch 3+ organisational partnerships, announce 5+ courses, collect 500+ audience members, and establish enrollment tracking.
Experience: What you bring
Active European Network:
An existing, verifiable network in the European psychedelic field (education, therapy, research, harm reduction, integration, retreats) with strong relationships to open conversations immediately.
Relevant Experience:
5+ years in partnerships, communications, community, or BD (preferably in education, health, or mission-driven orgs); proven track record of building initiatives from zero.
Execution Mindset:
Highly hands-on temperament - comfortable writing emails, making calls, hosting webinars, and refining landing pages in a two-person vertical structure.
AI-Native Skills:
Daily proficiency with AI tools to scale content production, research, writing, and workflow automation.
Communication & Location:
Excellent written and spoken English in a sober, evidence-aware tone; understanding of legal/platform regulations on psychedelics; based in Europe (remote).
Nice-to-Haves:
Experience marketing online courses/cohorts, public speaking/hosting, knowledge of email/analytics tools (Kit, MailerLite, Brevo), and a second European language.
What Success Looks Like
The person steps into a running launch calendar: webinars and all course communication are theirs to maintain from the first month, and the kits (launch pack, partner kit) are prepared by them in that month.
First 30 days: all running webinars and course communication maintained; launch pack and partner kit prepared and in use; ten conversations opened from their own network; one partnership launched (co-hosted webinar, newsletter exchange or a new teacher confirmed); weekly report running.
First 60 days: three or more webinars run; three organisational partnerships live; partner kit in use by every announced teacher; two new teachers confirmed from their own network.
First 90 days: five or more courses announced with their involvement; 500+ people collected into webinar registrations and the email list; first enrolments on every announced course; a written view of which partnerships bring enrolments and which do not, feeding the 2027 plan.
Perks & Format: Why join us
Flexible Format:
Competitive compensation and potential fractional arrangements (3 days/week) available pro rata.
Performance Component & Equity Path:
Performance bonus tied to partnership-driven enrolments is possible, plus a clear path to leadership, partnership in the project, and equity.
Impact & Growth:
Opportunity to build a first-of-its-kind shared infrastructure for psychedelic education in Europe alongside a venture-backed startup ecosystem.
Flexible Remote Work:
Fully remote environment across Europe with high autonomy.
Compensation: TBD
Location: Sri Lanka
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized
Location: India
You will be a practitioner on our telehealth platform 'Intellect', where your role is to support our clients' mental health and personal growth based on the individual needs and goals. This is delivered primarily through scheduled 30-minute video sessions on our platform.
This is a freelance remote role with the flexibility to decide your business hours. Local candidates are preferred but others can still be considered. This role is a great opportunity to supplement your current job or private practice.
We're seeking to partner with International Coaching Federation (ICF) Coaches, Clinical Psychologists, and counsellors to be part of a community working collaboratively to bring greater mental health access to the public to provide mental health coaching.
What You'll Do
Provide 1-on-1 telehealth professional or mental health coaching for Intellect’s clients
Focus on sub-clinical cases such as work stress, procrastination, work-life balance etc.
Support your clients in setting up either person or career goals, relationships, etc
Collaboratively work with the internal clinical team by suggesting improvements to the program and the platform.
Requirements
Has an active International Coaching Federation Certification OR a Master / Postgraduate Diploma training in Counselling / Clinical Psychology
Skilled in coaching techniques and/or evidence-based approaches (e.g. Cognitive Behavioural Therapy, Motivational Interviewing, DBT, SFBT, etc.)
ICF Coaches must have at least 200 coaching hours
Counsellors and Clinical Psychologists must have at least 300 clinical hours post graduation
Candidate must be proficient in English and local language
Candidates with prior experience in EAP, counselling working adults or coaching managerial roles are prioritized
Location: Remote; Remote or Boston, MA
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We're a team of fiercely driven individuals committed to making healthcare more sustainable—and we're looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why this role is important to Arcadia
Arcadia is building a direct-to–Life Sciences commercial function as a strategic growth pillar of the company. The Director, Business Development - Life Sciences is an individual contributor seller responsible for building and closing enterprise relationships with pharmaceutical and biotechnology companies within an assigned account territory.
This is a true end-to-end selling role. You will prospect and develop new opportunities, lead discovery conversations with scientific and commercial stakeholders, scope and price solutions, negotiate contracts, and partner closely with internal teams to ensure successful delivery and long-term client satisfaction.
This role is designed for a life sciences seller with fluency in real-world data, analytics, and evidence-based solutions—someone who understands how pharma organizations buy across the development lifecycle and who wants to build a durable book of business inside Arcadia's growing direct Life Sciences sales organization.
What Success Looks Like
In 3 months
Build a deep understanding of Arcadia's Life Sciences data, solutions, operating model, and delivery capabilities
Establish credibility and working rhythm with Product, Data, Ops, Delivery, Legal, and Finance
Build a qualified pipeline within your assigned account territory, leveraging existing relationships and Arcadia's differentiated data assets
Complete onboarding on Arcadia's Life Sciences value narrative, competitive positioning, and pricing framework
In 6 months
Advance a meaningful, qualified pipeline aligned to pharma planning and budgeting cycles
Close at least one deal or be in late-stage contracting on priority opportunities
Demonstrate strong deal scoping discipline with smooth handoffs into delivery
Maintain accurate CRM hygiene and deliver a reliable forecast to your manager
In 12 months
Consistently attain quota with a 3-5x quota, well-qualified pipeline across your territory
Close multiple deals with clear expansion potential, including at least one multi-year or enterprise agreement
Build strong relationships with scientific, commercial, and procurement stakeholders where Arcadia is viewed as a trusted partner
Provide market feedback that influences packaging, pricing, or roadmap prioritization
What You'll Be Doing
PROSPECT AND BUILD A QUALIFIED LIFE SCIENCES PIPELINE
Proactively build pipeline in a green-field or assigned Life Sciences territory using conference presence, publication monitoring, thought leadership networks, hunting via warm and cold outreach, leveraging of BDR Team, and CRO or consultancy partnerships
Identify and prioritize high-probability targets using a defined ideal customer profile: company size, therapeutic area focus, pipeline stage, and recent approvals
Map multi-threaded stakeholder ecosystems across R&D, HEOR, medical, market access, and commercial teams at target accounts
Maintain rigorous pipeline hygiene using a defined qualification methodology (e.g., MEDDIC, MEDDPICC, or BANT) to advance or deprioritize opportunities
LEAD SOLUTION SELLING ACROSS THE PHARMA DEVELOPMENT LIFECYCLE
Lead discovery conversations across early research, clinical development, HEOR/RWE, market access, and commercial analytics
Translate complex client needs into well-scoped solutions that balance data, analytics, services, and delivery realities
Guide clients toward use cases where Arcadia can deliver outsized value, not lowest-friction data transactions
Align solutions to client budgeting and planning cycles, including annual and multi-year funding processes
CONDUCT CONSULTATIVE, VALUE-BASED SELLING
Lead structured discovery that surfaces business problems and internal success metrics before any product discussion
Build ROI and business cases using the customer's own metrics and language, validated by the scientific or commercial champion
Adapt selling approach and content to the buyer persona and Use Case - modulating message and proof points accordingly
NEGOTIATE AND CLOSE COMMERCIAL AGREEMENTS
Structure enterprise data agreements—licensing, DUAs, MSAs, usage-based pricing—that protect margin while delivering clear buyer value
Exercise strong commercial judgment on deal structure, pricing, and scope, with a clear negotiating position and walk-away point on every deal
Respond to procurement pressure by re-anchoring to validated scientific and commercial value rather than discounting immediately
Own the full lifecycle:
Opportunity qualification
Solution design and scoping
Proposal and SOW development
Pricing and commercial structuring
Contract negotiation and close
Partner closely with legal, finance, and leadership to finalize terms efficiently
COLLABORATE ACROSS TEAMS AND MAINTAIN FORECAST DISCIPLINE
Partner effectively with data science, medical, product, legal, and delivery teams to configure and present solutions that meet complex customer requirements
Orchestrate internal resources without over-committing them, and manage a clean handoff to delivery and customer success to protect revenue
Maintain accurate, up-to-date CRM records and deliver reliable forecasts, distinguishing clearly between commit, best case, and pipeline
Contribute market and competitive feedback that informs product roadmap, packaging, and pricing decisions
What You'll Bring
5+ years of experience selling into pharmaceutical and/or biotechnology companies, ideally in a quota-carrying, individual contributor role
Demonstrated success selling data-, analytics-, or evidence-driven solutions (RWD, RWE/HEOR, clinical analytics, or adjacent offerings)
Deep working knowledge of Life Sciences functional area—HEOR, Medical Affairs, Clinical Development, or Payer/Market Access—including how that function makes decisions and purchases data and analytics solutions
Proven ability to engage scientific buyers (PhDs, MDs, biostatisticians, epidemiologists) with credibility on
methodology
, study design, and data fit-for-purpose
Experience structuring and negotiating enterprise data licensing agreements, including DUAs, MSAs, and usage-based pricing models
A disciplined approach to pipeline management and forecasting, using a defined qualification
methodology
Strong cross-functional collaboration skills and comfort
operating
in a build-mode commercial environment
Would Love For You To Have
Existing senior relationships within pharma or biotech that can accelerate early pipeline development
Familiarity with FDA RWE Framework, EMA guidance, or ISPOR methodology standards
Experience selling into more than one Life Sciences functional area (e.g., both HEOR and Medical Affairs)
Active presence in relevant industry conferences (ISPOR, ASCO, ASH, DIA, AMCP) and referral relationships with CROs or HEOR consultancies
MEDDIC or MEDDPICC certification, or equivalent formal sales methodology training
What You'll Get
Arcadia brings a rare advantage to Life Sciences: a
market-leading, scaled payer and provider platform
as its foundation
For more than a decade, Arcadia has been the trusted data and analytics partner to health systems, physician groups, and payers nationwide. That core business provides deep, longitudinal clinical and claims data, embedded clinical workflows, and durable relationships across the healthcare ecosystem
Building on this foundation, Arcadia has assembled a large, de-identified real-world dataset combining claims and clinically rich EHR data sourced directly from provider systems. The result is a longitudinal, research-grade asset with depth and clinical context that is difficult to replicate through aggregation alone
Life Sciences is a strategic pillar built on this foundation. Arcadia has made a deliberate, multi-year investment in:
Purpose-built real-world data assets
Clinically connected solutions that link insight back into provider workflows
A growing research and collaboration ecosystem to expand data use rights
Dedicated leadership, product, data, and operational resources
The opportunity is to sell—and help shape—solutions that connect
data, analytics, and real-world clinical activation
across the pharma development lifecycle, backed by enterprise credibility and executive commitment
This role is a
founding, hands-on commercial leadership role, accountable for building the direct Life Sciences revenue engine, and deeply involved in shaping deals, messaging, and market positioning
This role is not a
channel-only or account maintenance role, a narrowly scoped quota-carrying role with a fixed playbook, and insulated from product, delivery, or execution realities
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Safeguards organization builds the policies, evaluations, and detection and enforcement systems that define and hold the limits on how Claude can be used. In this role, you'll lead our policy design team, managing the teams responsible for radicalization, child safety, user well-being, harmful manipulation, and election integrity, among other harm areas.
The team is responsible for understanding and defining the risks that come with engaging with Claude, how those risks materialize in the real world, and the mitigations needed to prevent them. As the manager, you'll work with your team to draw the boundaries between what is and is not allowed, then partner with research, product, and engineering to build the right interventions. Mitigating these harms takes the whole stack: the values and judgment trained into the model itself, the policies and detection systems we enforce on top of it, and the interventions we build into our products. More capable models, new product surfaces, and new user behaviors will keep testing these boundaries, so the team's policies have to keep pace.
You'll work closely with product to develop and iterate on the strategy and vision for how our safety layers fit together, and with your team and cross-functional partners to decide which mitigations make the most sense and how to implement them. You'll also coordinate policy decisions across the portfolio: ensuring they're made with the right stakeholders in the room, tracked over time, and applied consistently across harm areas and product surfaces.
This is a leadership role for someone who combines expertise in the harm areas themselves with fluency in how frontier models are actually developed and deployed, and who does their best work across team boundaries. You'll spend as much time developing the leads who own each harm area as you will on the policy questions themselves.
*Important context for this role: some of the work involves exposure to explicit content, including material of a sexual, violent, or psychologically disturbing nature.
Key responsibilities
Lead, develop, and grow the managers and teams responsible for the consumer harms portfolio, including child safety, user well-being, harmful manipulation, and election integrity
Coordinate policy decisions across the portfolio, and build the mechanisms that keep them tracked, consistent, and legible — so stakeholders know what was decided, why, and who owns what
Set the strategy for how mitigations built on top of the model — policies, detection and enforcement systems, and product interventions — complement what is trained into the model itself, partnering closely with the alignment training team that owns Claude's character
Prioritize across harm areas competing for the same resources, and make those tradeoffs and their rationale clear to leadership
Serve as the escalation point for high-severity and ambiguous consumer harms decisions, including rapid response to emerging risks
Partner with engineering, data science, product, legal, and research across the model development cycle so consumer harms considerations are represented from training through launch, on every surface where Claude is deployed
Engage external experts, civil society organizations, and regulators, and translate that engagement into stronger policy and enforcement
Minimum qualifications
Experience leading teams — including managing managers or senior specialists — in AI safety, product policy, or a related field
Deep, applied familiarity with consumer harm areas such as child safety, mental health and well-being, manipulation, or election integrity, and good judgment about how these harms differ in mechanism, severity, and mitigation
A track record of exceptional cross-team collaboration: building durable working relationships with teams you don't control, and getting to shared decisions where ownership is genuinely distributed
Working understanding of how frontier models are developed and deployed — the training and fine-tuning cycle, evaluations, and launch processes — and how different model environments (consumer products, APIs, agentic tools) change both risk and the mitigations available
Experience translating policy positions into mechanisms that can be enforced and measured, and communicating the reasoning to technical and non-technical audiences, including executives
Sound judgment in ambiguous, high-consequence decisions, and comfort making a call and escalating appropriately on incomplete information
Preferred qualifications
Subject-matter depth in one or more of the portfolio's harm areas, from academia, clinical practice, civil society, government, or trust & safety work
Experience working directly with model training or research teams on model behavior, or shaping the character of a deployed AI system
Experience with generative AI safety systems, including LLM-based classification, evaluation, or enforcement pipelines
Experience engaging external stakeholders in these domains — child safety organizations, election authorities, mental health experts, or regulators
Experience using agentic AI tools to scale a team's analysis and operations
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$330,000
—
$395,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ГибридMadrid, Spain; Barcelona, Spain; Since the scope of our Ops Expert role is extremely varied, we are open to candidates from different backgrounds : you could be a good fit for the Operations team at Alan if, for example, you:
УдалённоUnited States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
УдалённоUnited States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
УдалённоUnited States; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
УдалённоseniorГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
Demonstrated results in retention and monetization, not only in acquisition
УдалённоKuala Lumpur, Malaysia; Philippines; Taiwan; Open to candidates from Malaysia (hybrid) and the Philippines (remote)
ОфисToronto, Canada
ОфисToronto, Canada
seniorPasig, Philippines
headГеография найма не уточнена
УдалённоГеография найма не уточнена
headSan Francisco, CA
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