Location: United States
Workplace: Remote
We are growing our support team at ClickHouse, and we're looking for a Senior Technical Customer Support Engineer, Federal, to serve the specific needs of our U.S. public sector customers, federal agencies, and the contractors and integrators who support them. This role sits within our global Support Engineering team but has a dedicated focus to deliver the same excellent, technically deep support our commercial customers rely on, while meeting the compliance, security, and operational constraints that federal environments require.
You'll be the primary technical point of contact for customers operating ClickHouse in government-authorized environments, triaging and resolving support cases, guiding customers through secure deployment and operational best practices, and partnering closely with our Product, Engineering, and Go-To-Market teams to make sure ClickHouse's platform meets the bar federal customers require.
This is a U.S. Persons-only role. Because of the export-control status of the data, systems, and customer environments involved, all candidates must independently qualify as U.S. Persons before being considered. This applies regardless of visa sponsorship status, work authorization, or physical location within the U.S. Beyond this requirement, you'll also need to be prepared to work within the access, communication, and documentation controls that federal engagements demand.
What you will be doing:
- Serving as the primary technical support contact for ClickHouse's U.S. federal and public-sector customers, across cases, chat, Slack, and meetings, consistent with applicable federal communication and data-handling requirements
- Developing solutions based on ClickHouse Cloud and ClickHouse open-source, and sharing them with federal customers and internal teams via documentation, knowledge base articles, and internal runbooks tailored to government deployment patterns
- Guiding customers through deployment, configuration, and troubleshooting within government-authorized environments, including AWS GovCloud-adjacent infrastructure where applicable
- Working closely with our global Support Services, Engineering, Security/Compliance, Product Management, and Go-To-Market teams to represent the requirements of federal customers and help prioritize the roadmap accordingly
- Supporting technical aspects of federal POCs, security questionnaires, and Authority to Operate (ATO)-adjacent evaluations in partnership with Go-To-Market and Security teams
And of course:
- You will deliver excellent customer service as a technical engineer and representative of ClickHouse to our federal customer base. Our Support Engineers provide professional response, on-call coverage, and guidance within required SLAs on technical cases opened via the ticketing system, email, Slack, chat, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners, including government program stakeholders and the systems integrators and resellers who support them
What you bring along:
- Required: U.S. Person status, as defined above and verified during the interview process prior to any offer
- Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as SQL databases, OLAP, cloud-native SaaS, and distributed systems
- Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
- Proven experience developing familiarity with the operational and compliance realities of federal IT environments (e.g., FedRAMP, DOD IL, AWS GovCloud, air-gapped or sovereign-cloud deployments)
- Strong communication skills, sound judgment around sensitive data handling
- A mindset of teamwork, empathy, and solving challenging problems under the additional rigor that government customers require
- You are self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Prior experience supporting federal, state/local/education (SLED), or other public-sector customers in a technical support, TAM, or solutions engineering capacity
- Experience with FedRAMP-authorized services, AWS GovCloud, Azure Government, or equivalent sovereign/air-gapped cloud environments
- An active or recently active U.S. government security clearance (not required, but a plus for future-facing work with more sensitive agencies)
- Experience with ClickHouse
- Experience with OSS and open-source technologies, as a user, community member, or contributor
- Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Technical Program Manager on GitLab's all-remote R&D PMO team, you will own complex, end-to-end programs that are central to our AI-powered DevSecOps strategy. You will drive high-priority initiatives across product, engineering, data, and security teams, transforming strategic vision into executable plans that deliver innovative capabilities like the GitLab Duo Agent Platform and next-generation developer tools. You will work closely with executive leaders and cross-functional stakeholders, serving as the bridge between strategy and execution through clear communication, proactive risk management, and structured program delivery. In your first year, you will independently lead strategic programs, driving predictable execution, thoughtful tradeoffs between quality and speed, and transparent stakeholder alignment.
Some examples of our projects:
Leading the GitLab Duo Agent Platform from GA through enterprise adoption, including customer onboarding, support models, and billing integration for AI-driven capabilities
Delivering data-intensive platform initiatives that enhance developer productivity and enterprise analytics capabilities
Driving infrastructure modernization and scalability programs that support our growing customer base
Orchestrating security and compliance initiatives that maintain our industry-leading DevSecOps standards
What you will do
Lead end-to-end technical programs across product, engineering, data, and security, from initial scope through launch and continuous improvement
Collaborate closely with executive leaders and senior stakeholders to translate strategic vision into actionable roadmaps and align on priorities and tradeoffs
Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates
Develop and maintain comprehensive program plans, proactively identifying and mitigating risks and dependencies while facilitating decisions that balance speed, quality, and customer impact
Partner with customer success and cross-functional teams to refine communication plans, and operational workflows
Champion GitLab's values and culture within programs, fostering collaborative excellence, continuous improvement, and innovation
Take part in on-call or operational support where your team’s ownership model requires it
What you will bring
Proven experience leading technical program initiatives in product, engineering, data, or security environments, with demonstrated success delivering complex programs from inception through scaled adoption
Demonstrated ability to define strategy and create clarity within extreme ambiguity
Strong background in SaaS, cloud infrastructure, or DevOps technology companies, with ability to quickly master the GitLab platform and AI/ML initiatives
Proven experience influencing and driving impact at a division and company-wide scale, affecting market position and revenue
Excellence in cross-functional leadership, with experience partnering with engineering, product, security teams and engaging effectively with senior and C-level stakeholders
Outstanding communication skills, including asynchronous collaboration, executive reporting, and the ability to translate technical complexity into clear business impact
Track record of success in fast-paced, dynamic environments with evolving technical requirements and market opportunities
Strong facilitation and influence skills, with ability to drive consensus across diverse stakeholder groups while building trust through transparency and delivery excellence
Expertise in high-level stakeholder management, including masterful communication with Executive Boards and enterprise Customers
Collaborative leadership style aligned with GitLab's values, including respect, openness to feedback, and commitment to team success
Proven track record of redefining organizational operations and serving as an escalation point to resolve highly complex, enterprise-level challenges
Proven experience leading complex reliability programs across multiple engineering organizations
Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives
Ability to act as a visionary leader, shaping R&D direction and fostering technical excellence across the organization
About the team:
The Technical Program Management team sits within GitLab's R&D Program Management Office and drives product, engineering, data, and security initiatives across our AI-powered DevSecOps platform. You will join our growing, distributed team of Technical Program Managers currently spanning North America and Europe. We own the end-to-end delivery of complex, cross-functional programs including AI platform capabilities, enterprise customer initiatives, and strategic technology transformations. As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is building its founding Forward Deployed Engineering team to solve the complex, real-world challenges that emerge when bringing Figma’s products into large-scale enterprise environments and looking for founding Forward Deployed Engineers. As a Forward Deployed Engineer, you’ll embed directly with strategic customers, working across their codebases, design systems, developer environments, and workflows to make Figma’s products successful within their unique technical constraints. You’ll tackle the hardest adoption challenges hands-on, from complex frontend stacks and legacy systems to security and access requirements, while building trusted partnerships with customers’ senior engineering teams.
This is a senior/staff-level engineering role within Product and Engineering, not a sales or services function. You’ll work directly in customer environments when needed, using the minimum access required. Your goal is smooth adoption by the customer’s product and engineering teams, which means making complex workflows work simply in their environment and solving the underlying problems You’ll do that hands-on, often by writing Figma product code, then turn what you learn into a reusable path for future customers instead of taking permanent ownership of the customer’s codebase. Working closely with Figma’s Product, Engineering, Sales, and Customer Experience teams, you’ll help shape both the product and how this brand-new function works and scales. The role is highly collaborative, deeply customer-facing, and built for engineers who thrive in ambiguity, take end-to-end ownership, and want to solve the highest-impact problems at the intersection of product, engineering, and customer needs. This role includes periodic travel to work alongside strategic customers in person.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
Make an enterprise design system agent-ready so AI tools generate faithful, on-system code: fix tokens, naming, and guidelines, wire up Code Connect, and run evals
Get Make Local, Code Layers, and our newest products working in a customer’s real environment, writing code, config, agent skills, and guideline files against their systems and ours
Run technical discovery: understand a customer's dev environment, toolchain, and constraints, then scope the fastest credible path to value, in addition to setting the customer up for long term success
Debug hard, unfamiliar integration problems (git workflows, CI, dev-environment setup, non-standard stacks)
Build LLM-powered workflows: MCP setup, agent skills, and prompt engineering tuned to each customer’s context
Turn one-off solutions into reusable playbooks and product feedback, so patterns you solve once become self-serve or shipped product
Bring learnings on friction back to Figma's Product and Engineering teams, influence what gets built next, and often build it
We'd love to hear from you if you have:
5+ years shipping production software end-to-end, with meaningful time embedded with customers or partner teams
Excellent customer-facing communication and technical partnership skills, with the ability to build trust with senior engineers and translate customer needs into actionable product and engineering solutions
Strong engineering fundamentals and adaptability, with the ability to quickly navigate unfamiliar codebases, languages, and technical environments to deliver production-ready solutions
Hands-on experience with design systems and design-to-code workflows, including component libraries, tokens, documentation, and the tooling that connects design artifacts to production code
Proficiency in TypeScript/JavaScript or Python, including demonstrated fluency with agentic coding tools (e.g., MCP, agent orchestration). You have hands-on experience integrating APIs and SDKs, troubleshooting toolchains and CI environments, and navigating enterprise requirements such as SSO, security reviews, access controls, data residency, and compliance frameworks
Comfort owning ambiguous technical problems end to end, identifying patterns across customer engagements, and turning field learning into reusable product improvements
While it's not required, it's an added plus if you also have:
Background in forward-deployed engineering, solutions engineering, professional services, developer experience, or a similar customer-facing technical role
Familiarity with developer tools, design-to-code workflows, or AI/LLM products, including tools such as Code Connect, Storybook, Style Dictionary, or comparable technologies
Proven ability to partner cross-functionally with Sales, Customer Experience, Solutions Architecture, or related teams to deliver complex enterprise engagements
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$376,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA
Workplace: Hybrid
About Niantic Spatial
We are building for the >80% of economic activity that happens beyond the reach of screens. AI has learned from the text, images and video online, but it still lacks an accurate understanding of physical space.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
About the Role
As Head of Legal, you will serve as Niantic Spatial's primary legal advisor and build the legal function from the ground up. You will partner closely with Sales, Product, Engineering, Finance, People, Security, and the executive team to negotiate strategic commercial agreements, advise on legal and regulatory matters, and establish practical processes that enable the business to move quickly. We are looking for a strong business partner who helps accelerate the company while managing risk.
This is a foundational role. You will set the legal operating model, own our most complex commercial relationships, and be a trusted voice at the leadership table — balancing legal rigor with the practical judgment a fast-moving company requires. Reporting to our CEO or President and COO, you will shape both the legal strategy and the organization that executes it as Niantic Spatial scales.
What You'll Do
Serve as the Company's Legal Partner
- Advise executive leadership on legal, strategic, and business matters.
- Provide practical, risk-balanced guidance that enables informed business decisions.
- Partner across every function to embed legal thinking into day-to-day operations.
Lead Commercial Contracting
- Own the negotiation and execution of enterprise customer, partner, supplier, reseller, technology, licensing, and data agreements.
- Partner with GTM to accelerate contract execution while protecting the company's interests.
- Develop standard agreements, negotiation playbooks, fallback language, and contracting best practices that improve efficiency and consistency.
- Support strategic partnerships and complex commercial transactions.
Guide Corporate & Strategic Matters
- Manage corporate governance, Board support, and corporate records.
- Act as legal lead on corporate matters, including financing transactions.
- Support acquisitions, investments, strategic partnerships, and other corporate initiatives as the company grows.
Drive Compliance & Risk Management
- Advise on privacy, AI governance, intellectual property, export controls, data licensing, and emerging regulatory requirements.
- Partner with Security, Engineering, and Product to address customer compliance obligations and public sector requirements.
- Develop practical legal policies, approval frameworks, and governance processes that scale with the business.
Build the Legal Function
- Establish the legal operating model, including processes, systems, templates, and outside counsel management.
- Create scalable legal operations that improve speed, consistency, and visibility.
- Manage wide-ranging patent and trademark portfolios to protect company intellectual property.
- Help define the long-term legal strategy and organization as Niantic Spatial continues to grow.
Manage Legal Disputes
- Respond to formal and alleged disputes initiated by third parties using cost-effective counsel.
- Drive litigation strategy.
- Provide risk assessments and status updates to the C-suite.
What You'll Bring
- J.D. from an accredited law school and active membership in the California Bar, or the ability to register as in-house counsel in California.
- 8+ years of combined law firm and in-house legal experience, with meaningful exposure to high-growth technology companies.
- Significant experience negotiating complex enterprise technology and commercial agreements — including software licensing, SaaS, AI, data, and technology transactions.
- Demonstrated ability to independently manage a broad range of legal matters with sound business judgment and without requiring extensive outside counsel support for routine matters.
- Strong knowledge of intellectual property, privacy, and regulatory frameworks relevant to AI and technology businesses.
- Excellent communication skills and the ability to influence stakeholders across all levels of the organization — including executive leadership and the Board.
- A practical, collaborative approach that balances legal risk with business objectives and earns trust as a partner, not a gatekeeper.
Nice to Have
- Experience supporting AI, machine learning, robotics, geospatial, cloud infrastructure, or developer platform companies.
- Experience with government contracting, public sector procurement, or defense customers.
- Familiarity with global privacy laws, AI governance frameworks, and international commercial transactions.
- Experience building or leading a legal function within a startup or scaling technology company.
In Your First Year
Within your first year, you will have:
- Become a trusted legal advisor to the executive leadership team and a credible voice at the leadership table.
- Meaningfully reduced commercial contract cycle times through improved processes, templates, and negotiation playbooks.
- Established scalable legal operations, including systems, policies, and governance frameworks, that enable business growth while managing risk.
- Built strong, trusted partnerships across Sales, Product, Finance, Security, People, and Engineering.
- Developed an effective outside counsel strategy that delivers high-quality legal support while managing spend.
- Created a legal function that is viewed as a business enabler - known for accelerating decisions, not slowing them down.
Compensation & Benefits
The expected salary range for this role is $270,000 –$340,000 per year. Compensation also includes an annual bonus, equity, and a comprehensive benefits package including medical, dental, and vision coverage, 401(k), and more.
Location & Work Model
This role is based in our San Francisco, CA office with a minimum of 4 days per week in office.
Inclusive Application
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed — you may be exactly who we're looking for.
Equal Opportunity
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
Candidate Privacy
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: T-CPT-11274 Technical Marketing & Lead Generation Virtual Assistant
Independent Contractor – T-CPT-11274 Technical Marketing & Lead Generation Virtual Assistant/Technical VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A licensed Georgia real estate professional is seeking a proactive, results-oriented Virtual Assistant to build and manage a consistent lead generation and marketing operation.
The primary purpose of this role is to help create a predictable pipeline of prospective residential real estate clients, allowing the agent to focus on client engagement, consultations, negotiations, and transaction execution.
The VA will support lead generation through digital marketing, social media, email campaigns, database management, community research, lead capture systems, content distribution, and appointment coordination. This is not solely a social media posting position. The successful candidate must understand how marketing activities contribute to lead capture, database growth, lead nurturing, and appointment generation.
The VA will be unlicensed and must operate in compliance with all applicable Georgia real estate laws, brokerage policies, advertising requirements, and agent-approved procedures. The VA will not solicit listings through unapproved cold calling, provide real estate advice, negotiate transactions, interpret contracts, discuss financing or legal matters, show properties, or represent themselves as a licensed real estate professional.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
📈 Lead Generation & Marketing Campaigns
Help build a consistent pipeline of real estate leads by creating and managing marketing campaigns that attract potential buyers and sellers.
Develop and execute 30-, 60-, and 90-day marketing and lead generation plans.
Research local neighborhoods, events, schools, businesses, and market trends to create relevant marketing content.
Create lead magnets such as buyer and seller guides, neighborhood guides, home valuation requests, checklists, and market reports.
Build landing pages, lead forms, QR codes, and calls-to-action that capture leads and direct them into the CRM.
Monitor campaign performance and recommend ways to improve results.
📋 CRM & Database Management
Keep the client's database organized, accurate, and ready for effective follow-up.
Import, organize, clean, and segment contacts within the CRM.
Categorize leads based on buyer/seller status, timeline, location, referral source, and follow-up priority.
Maintain contact records, notes, reminders, and next-action dates.
Prepare follow-up lists for the agent and identify records that need updating.
📱 Social Media & Content Marketing
Create engaging content that grows the agent's online presence and generates leads.
Create, manage and maintain the agent's business social media profiles.
Create monthly content calendars aligned with marketing goals.
Design and publish educational and engaging content, including:
Buyer and seller tips
Local community highlights
Market updates
Homeowner resources
Client success stories
Personal branding content
Repurpose content into reels, stories, short videos, carousels, blogs, newsletters, and email campaigns.
Monitor comments and messages and route real estate inquiries to the licensed agent.
Ensure all content complies with brokerage guidelines and real estate regulations.
📧 Email Marketing
Support lead nurturing through strategic email campaigns.
Create newsletters and targeted email campaigns.
Develop welcome and follow-up email sequences.
Maintain and segment email lists.
Monitor campaign performance, including open rates, click rates, and conversions.
Test different subject lines and calls-to-action to improve engagement.
📅 Lead Management & Appointment Scheduling
Help ensure every lead receives timely follow-up.
Monitor incoming leads from social media, email, websites, and CRM notifications.
Record and organize new inquiries.
Send approved administrative responses to prospects.
Schedule consultations and appointments on the agent's calendar.
Maintain accurate lead records and appointment tracking.
Forward all property-specific, pricing, financing, legal, and negotiation questions directly to the licensed agent.
🎨 Marketing Materials & Branding
Create professional marketing assets that strengthen the agent's brand.
Design branded graphics using Canva or similar design tools.
Create reusable templates for listings, testimonials, market updates, educational posts, community highlights, and events.
Prepare listing marketing materials using information provided by the agent.
Maintain consistent branding across all marketing materials.
Submit all public-facing materials for approval before publishing.
📊 Reporting & Organization
Keep marketing activities organized and measurable.
Prepare weekly reports summarizing:
Completed tasks
New leads added
Appointments scheduled
Marketing campaigns launched
Social media and email performance
Pending approvals
Recommended next steps
Maintain an organized marketing calendar and task management system.
Document recurring processes and organize marketing files, templates, and branding assets.
Additional Tasks – Initial Setup & Strategy
Digital Presence & Brand Setup
Create and set up all required business social media profiles.
Establish consistent handles, branding, logo, photos, and messaging across platforms.
Connect social media profiles with the website.
Establish the client’s online brand presence from the ground up.
CRM & Lead Infrastructure
Recommend the appropriate CRM for the business.
Set up and structure the CRM.
Set up lead capture and lead management processes.
Identify and define the target audience for lead generation.
Market & Competitor Research
Research relevant real estate competitors.
Review competitor websites, social media, and marketing strategies.
Use competitor research to help develop the marketing strategy.
LinkedIn Lead Generation
Include LinkedIn as part of the social media and lead-generation strategy.
Use LinkedIn to reach and engage relevant prospects.
SEO & Search Optimization
Perform SEO setup and optimization.
Improve the client’s visibility in search results.
Optimize content and online presence for search.
Explore opportunities to improve visibility through newer search/AI search technologies.
Paid Advertising
Develop and manage paid advertising campaigns as part of a later phase.
Set up targeted advertising based on location, demographics, income, and other audience criteria.
Content & Creative Support
Create social media content after the initial digital infrastructure is established.
Support ongoing brand awareness and online visibility.
Create newsletters or other marketing content as needed.
Priority
Phase 1 should focus on the fundamentals:
CRM setup, business profiles, target audience, and consistent branding across platforms. Once the infrastructure is established, the VA can move into SEO, content, advertising, LinkedIn, and other marketing activities.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous experience supporting a residential real estate agent, team, brokerage, or comparable professional-services business
Demonstrated lead-generation and digital marketing experience
CRM setup, database management, and segmentation experience
Social media content creation and scheduling experience
Canva or comparable design experience
Email marketing and newsletter experience
Strong written and spoken English
Strong research, organizational, and project-management skills
Ability to provide work samples and discuss measurable campaign results
Ability to follow compliance requirements, approval workflows, and written procedures
IDEAL CANDIDATE
The ideal candidate:
Has demonstrated residential real estate marketing and lead-generation experience.
Understands the difference between posting content and building a lead pipeline.
Has experience implementing or maintaining a real estate CRM.
Can create landing pages, lead magnets, email campaigns, and conversion-focused calls to action.
Is comfortable analyzing campaign performance and recommending improvements.
Writes clear, polished, natural-sounding English.
Has strong judgment regarding confidential information and regulated communications.
Can work independently while following approval procedures.
Is organized, dependable, detail-oriented, and proactive.
Can build repeatable marketing systems rather than waiting for daily instructions.
PREFERRED SOFTWARE EXPERIENCE
Canva
Google Workspace
Microsoft Office
Meta Business Suite
Instagram, Facebook, LinkedIn, and YouTube
Social media scheduling tools
Real estate CRM platforms
Mailchimp, Constant Contact, Flodesk, or comparable email platforms
Landing-page and online-form tools
Calendly or comparable scheduling software
Trello, Asana, ClickUp, or comparable project-management platforms
Basic video-editing tools such as CapCut
Work Schedule
Contracted Hours per Week: 10 Hours per week
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: between 9:00 a.m. and 1:00 p.m EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Technical VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: between 9:00 a.m. and 1:00 p.m EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Strong Written and Spoken English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Austin, TX
About Us
Infinitum is revolutionizing the future of motors with our patented Aircore technology — delivering superior performance in half the weight and size, while reducing the carbon footprint compared to traditional motors. Our solutions open up sustainable design possibilities for smaller, lighter, and quieter machines, improving quality of life while conserving energy and reducing waste. Headquartered in Austin, Texas, we are driven by innovation and a commitment to making a positive global impact. Learn more at goinfinitum.com
Position: Senior Global Logistics Manager
Location: North Austin, TX (Onsite)
Reports To: Vice President of Supply Chain
Travel: Approximately 20-30%, domestic and international
Position Summary
The Senior Global Logistics Manager designs, builds, and operates Infinitum's global inbound transportation network, including supplier shipments from Asia, Europe, Mexico, and the United States and motor shipments from Ramos Arizpe/Saltillo to Fan Systems Contract Manufacturers in the United States.
This is a hands-on leadership role. The manager will initially participate directly in logistics execution while building the lanes, carrier network, routing guide, systems, controls, and team capabilities required to scale. The role leads the Logistics Coordinator and progressively transitions routine transactions while remaining involved in critical, complex, expedited, and high-risk shipments.
Key Responsibilities
- Develop and execute Infinitum's global inbound logistics strategy, including lanes, modes, carriers, transit times, service levels, capacity, and contingencies.
- Design and optimize supplier-to-manufacturing flows across Asia, Europe, and North America using consolidation, mode conversion, milk runs, and other network improvements.
- Lead selection, negotiation, and performance management of freight forwarders, carriers, and 3PLs across ocean, air, FTL, LTL, parcel, drayage, and expedited modes.
- Conduct transportation RFQs and negotiate freight contracts, rate cards, service levels, capacity commitments, and commercial terms; leverage total freight spend to improve cost and service.
- Develop and govern Infinitum's Global Routing Guide covering approved carriers, routing instructions, modes, transit expectations, consolidation, exceptions, and escalations.
- Own and initially participate in transportation execution from supplier pickup through delivery while establishing standard work for the Logistics Coordinator.
- Lead and develop the Logistics Coordinator responsible for pickup scheduling, carrier/supplier coordination, shipment tracking, delivery confirmation, status reporting, and records.
- Own transportation of motors from Ramos Arizpe/Saltillo to Fan Systems Contract Manufacturers, including lanes, service levels, visibility, carrier performance, and exceptions.
- Own inbound freight-cost performance and savings plans; analyze spend by carrier, mode, and lane to identify routing, consolidation, and utilization opportunities.
- Establish premium-freight governance; track spend by root cause and drive corrective actions to reduce recurring expedites.
- Establish and own a global inbound logistics control tower, dashboards, escalation thresholds, and operating cadence for proactive, exception-based shipment management.
- Partner with Import/Export while maintaining clear ownership: Logistics owns transportation execution; Import/Export owns customs compliance, brokers, classification, valuation, origin, IMMEX/Annex 24, permits, licenses, and regulatory requirements.
- Manage freight claims, damage, loss, carrier liability, and contingency plans for critical lanes and service disruptions.
- Partner with Sourcing and Purchasing on landed cost, Incoterms, logistics capability, and transportation risk.
- Standardize logistics procedures, carrier scorecards, QBRs, and continuous-improvement practices that reduce lead time, cost, variability, manual work, and premium freight.
Qualifications & Experience
Required
- 10+ years of progressive experience in global logistics, international transportation, inbound logistics, freight management, or related manufacturing supply chain roles.
- Demonstrated experience managing global inbound freight, including Asia-to-North America transportation and US-Mexico cross-border flows.
- Strong experience with ocean, air, truckload, LTL, parcel, drayage, and expedited transportation.
- Proven experience conducting transportation RFQs, negotiating freight contracts, and managing carriers, forwarders, and 3PLs.
- Experience developing transportation lanes, routing guides, carrier strategies, shipment visibility, logistics KPIs, and exception-management routines.
- Strong knowledge of transportation economics, consolidation, utilization, transit-time management, Incoterms, and total landed cost.
- Strong analytical and financial acumen; advanced Excel and experience with ERP, TMS, or shipment-visibility systems. NetSuite experience is a plus.
- Hands-on leadership and process-building experience; strong communication, negotiation, escalation, and team-development skills; ability to travel 20-30%.
Preferred
- Experience supporting high-growth manufacturing and global supply chains in electronics, motors, HVAC, industrial equipment, automotive, or electromechanical products.
- Experience designing logistics networks, origin consolidation, milk runs, or transportation optimization models across North America and Asia.
- Experience implementing or managing a TMS, logistics control tower, or shipment-visibility platform.
- Exposure to international trade and customs processes and a clear understanding of the Logistics / Import-Export interface.
- Lean, Six Sigma, APICS, CSCMP, or logistics certification is a plus; bilingual English/Spanish is a plus.
Competencies That Win in This Role
- Operational leadership: combines hands-on execution, disciplined process building, and team development.
- Logistics engineering and commercial acumen: designs effective networks and understands carrier economics, rates, contracts, and leverage.
- Data-driven management: uses cost, service, transit-time, and exception data to improve performance.
- Execution discipline and risk awareness: maintains visibility, escalates early, and resolves issues before they affect production or customers.
- Cross-functional influence: drives alignment across suppliers, carriers, Supply Chain, Manufacturing, Import/Export, Finance, and Contract Manufacturing.
Key Performance Indicators
- Inbound transportation on-time pickup and on-time delivery.
- Transit time versus standard and shipment milestone accuracy.
- Freight spend versus budget and freight savings versus annual target.
- Premium freight spend, root-cause reduction, and Global Routing Guide compliance.
- Carrier / forwarder performance, freight claims, and invoice-rate accuracy.
- Cross-border motor shipment performance, utilization improvement, and process scalability.
Why Join Infinitum
- Be part of a sustainability-driven company transforming the motor industry.
- Build and shape Infinitum's global inbound logistics function.
- High-visibility role impacting material availability, manufacturing performance, freight cost, and customer delivery.
- Combine hands-on execution with the opportunity to design transportation networks, routing standards, carrier strategies, and systems.
- Comprehensive Health Coverage (Medical/Dental/Vision)
- Short-Term & Long-Term Disability Coverage
- Health Savings Account (HSA) - includes employer contributions.
- Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
- 401(k) - Traditional and Roth
- Open Paid Time Off (PTO)
- 12 Paid Holidays
- Community give-back opportunities.
Infinitum embraces diversity and is an equal opportunity employer.
Agency representatives, we appreciate your interest, but we've got this!
Location: Limassol, Cyprus
Workplace: fully
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
Now we are looking for a hands-on
Marketing Ops Solutions Specialist
to
help us build and maintain automations, integrations, and AI-powered solutions
across our marketing stack.
You will work alongside our Marketing Ops Solutions Architect and take ownership of technical projects where the overall architecture is already clear — from building n8n workflows and connecting new tools to improving existing automations and experimenting with new AI use cases.
This is a technical, hands-on role for someone who enjoys figuring out how systems work and making repetitive processes disappear.
What You Will Be Doing:
Build and maintain automations and integrations using n8n
Connect marketing tools through APIs, webhooks, and native integrations
Improve and refactor existing workflows
Troubleshoot integration and data-flow issues
Automate repetitive processes across the marketing team
Build AI-powered workflows and internal tools
Experiment with new AI use cases and turn useful ones into working solutions
Work with CRM, Growth, Analytics, Web, and other teams on technical projects
About You:
Experience building automations or integrations
Experience with n8n, Make, Zapier, or similar tools
Comfortable working with APIs, webhooks, JSON, and data transformations
Basic JavaScript or similar scripting experience
Ability to independently troubleshoot technical problems
Experience working with AI beyond simply using ChatGPT — for example, LLM APIs, AI workflows, agents, classification/extraction, or internal AI tools
Curiosity and willingness to learn new tools quickly
Nice to have:
HubSpot or Salesforce experience
Experience with marketing technology
Experience building AI agents or other LLM-powered workflows
What We Offer:
Remote-first, trust-based culture.
Work from the place that works best for you. No mandatory office days, no attendance trackers. In some locations, we provide offices or coworking spaces, but the choice is yours.
True flexibility.
We do not fix you to a 9-to-5 schedule. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
Extra time off.
Your birthday is a holiday here. Add to that 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year. Time to rest is part of the deal.
Work that matters.
Our mission is to build a digital world that is secure, accessible and inclusive for everyone. From fighting fraud to making online services easier and safer to use, your work will have a real impact on how people experience trust online.
Compensation.
We offer fair and transparent pay, benchmarked to the market.
Truly global.
We work across continents and time zones, with teammates and customers from all over the world. You will run campaigns that cross borders, cultures, and languages, and see your ideas land worldwide.
Growth built in.
Clear goals, open feedback and personal development plans. We support your progress with learning opportunities and by covering role-specific events, from design conferences to marketing forums.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
Team offsites.
Sometimes just Slack is not enough. That is why we meet in person a few times a year. Trips are fully covered, so you can meet, collaborate, and recharge together.
Getting you set up.
We make sure you have access to the tools and hardware you need to do your work well.
Friendly by design.
Our logo is a dog for a reason. We keep things human, open and kind. We welcome individuality, quirks and different perspectives, because that is what makes our work smarter and more fun.
The hiring stages:
TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock human performance and extend healthspan. Through continuous health and performance monitoring, WHOOP empowers members to better understand their bodies and make informed decisions that improve their daily lives.
As a Staff Accountant, Corporate Accounting, you will play a key role in supporting the accuracy, integrity, and scalability of WHOOP's financial operations. You will support critical areas of the month-end close process, including fixed assets, accruals, prepaid expenses, expense management, and balance sheet reconciliations. This role offers broad exposure across the organization through partnerships with Marketing, Manufacturing, Legal, Operations, R&D, and Finance teams. This is an excellent opportunity to build a strong technical foundation, gain a deep understanding of WHOOP's business operations, and grow within a high-performing accounting team.
The ideal candidate is detail-oriented, analytical, and eager to learn, with a passion for problem-solving and leveraging technology to improve efficiency.
This role is based in Boston, MA. Candidates must be willing to relocate, if necessary, to work from our Boston office.
RESPONSIBILITIES:
- Support the month-end close process through the preparation of journal entries, accruals, account reconciliations, and monthly fluctuation analyses, helping ensure the accuracy and completeness of financial results.
- Support the monthly marketing accrual process by gathering inputs from Marketing stakeholders and preparing accrual calculations related to campaigns, agency relationships, and partnerships with high-profile athletes, influencers, and brand ambassadors.
- Maintain fixed asset accounting, including recording asset additions, placements, transfers, disposals, and monthly depreciation, partnering with Manufacturing, Supply Chain, and R&D teams to support capital expenditure initiatives.
- Prepare prepaid expense schedules and monthly amortization entries, reviewing vendor contracts and invoices to help ensure costs are recorded over the appropriate benefit period.
- Support company-wide expense management processes, helping ensure accurate reporting, policy compliance, and scalable controls.
- Support annual audits and quarterly reviews by preparing schedules and supporting documentation and assisting with responses to auditor inquiries.
- Contribute to process improvement and finance transformation initiatives by supporting system implementations, documenting standard operating procedures, and leveraging automation and AI-driven solutions to enhance efficiency.
QUALIFICATIONS:
- Bachelor's degree in Accounting, Finance, or a related field.
- 1-3 years of accounting experience; public accounting experience is a plus
- Foundational understanding of U.S. GAAP and core accounting principles.
- CPA candidacy or interest in pursuing the CPA is a plus.
- Strong Excel skills, with comfort working with large datasets.
- Experience with NetSuite, Oracle, or a comparable ERP system is a plus.
- Strong analytical and problem-solving skills, with intellectual curiosity and a willingness to ask questions and learn.
- Excellent written and verbal communication skills, with the ability to collaborate effectively across teams.
- Highly organized, detail-oriented, and motivated by continuous improvement and process optimization.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.
The U.S. base salary range for this full-time position is $60,000 -$90,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Location: Ontario, CAN
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Sales Lead, Canada Public Sector at Anthropic, you'll drive the adoption of safe, frontier AI across the Canadian public sector. You'll leverage your deep understanding of Canadian government operations and consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you'll help refine our approach to the Canadian public-sector market while maintaining the highest standards of security and compliance. This is a national role anchored in the National Capital Region, supporting the Government of Canada, provincial/territorial governments, Canada's national security and defence community, crown corporations, and the broader public sector.
Responsibilities:
Drive new business and revenue growth across the Canadian public sector, with the Government of Canada as the primary focus and provincial/territorial governments, crown corporations, and the broader public sector as secondary coverage, owning the full sales cycle from initial outreach through deployment
Navigate how the Government of Canada buys cloud and AI services, including software licensing supply arrangements, federal cloud brokering, resale through Canadian partners, consumption via cloud provider marketplaces, competitive tendering, and Indigenous procurement considerations
Build and maintain relationships with key decision-makers across the Government of Canada, including departmental Chief Information Officers and Chief Data Officers, senior program executives, central agency and procurement stakeholders, and mission owners, becoming a trusted advisor on AI capabilities and implementation
Develop and execute strategic account plans that align with departmental mandates and modernization initiatives, positioning Anthropic early in major programs to shape requirements before they are finalized
Navigate Canadian security and compliance requirements, including data classification levels, federal security control profiles, assessment and authorization, data-residency requirements, and personnel security clearances
Coordinate closely with cloud service providers and system integrators to ensure successful deployment and integration
Represent Anthropic at Canadian public-sector and partner events, including industry days, conferences, and cloud provider events, raising Anthropic's profile through speaking engagements and community engagement
Provide detailed market intelligence and customer feedback to product teams to ensure our offerings meet Canadian public-sector requirements, including responsible-AI obligations under the Treasury Board Directive on Automated Decision-Making and the Algorithmic Impact Assessment
Create and maintain sales playbooks specific to Canadian public-sector use cases and procurement processes
Generate pipeline and own territory and account planning across your assigned Canadian public-sector accounts, maintaining hands-on engagement with key accounts
Collaborate across teams to ensure coordinated delivery of commitments and maintain appropriate documentation of customer engagements, engaging bilingually (English/French) with federal institutions and Quebec public-sector customers where required
You may be a good fit if you have:
7+ years of enterprise sales experience in the Canadian public sector, the majority selling to the Government of Canada, with a proven track record of driving adoption of emerging technologies
Deep understanding of federal department and agency mandates, challenges, and technology needs, with working knowledge of provincial/territorial and broader public-sector buyers
Demonstrated ability to balance strategic account leadership with hands-on sales execution
Familiarity with how the Government of Canada buys and secures cloud and AI services, with the judgment to navigate these processes alongside partners, capture, and deal teams
Strong track record of exceeding revenue targets and closing large, complex, long-cycle public-sector deals
Ability to be based in the National Capital Region, with travel across Canada as needed
Eligibility to obtain and maintain a Government of Canada personnel security clearance (Reliability Status; Secret an asset)
Executive presence and relationship-building skills across all levels, from technical teams to senior agency leadership (ADM/DG)
Proven ability to coordinate across multiple stakeholders, including cloud providers and system integrators
Professional working proficiency in French, sufficient to support Quebec public-sector engagement and bilingual delivery of customer-facing material
Strategic thinking combined with attention to detail in execution
A passion for safe and ethical AI development, with the ability to articulate its importance in government contexts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$420,000
—
$495,000 CAD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: AZ_Mesa_HQ
Position Overview:
Verra Mobility is hiring a dynamic individual as a Learning and Development Consultant. You should be a friendly, self-motivated team player with strong interpersonal skills who will ultimately be responsible for guiding employees through various training programs and initiatives ranging from onboarding, continuous improvement, and implementation training. While partnering closely with colleagues across the organization to align training needs to business outcomes across Verra Mobility.
Essential Responsibilities:
Develop, deliver, and maintain training for internal personnel, including onboarding and refresher training.
Design and deliver effective training solutions for group and individual settings.
Collaborate with leadership to identify gaps and deploy training solutions that fit company philosophy and meet business needs.
Overseeing the training programs which includes ensuring a complete trainee experience, monitoring performance, and ensuring the continuity of the training programs.
Prepare various training materials, including e-learning, in-person, virtual, etc. that best fit the needs of the internal or external customer(s).
Ensure trainee compliance with corporate and governmental standards.
Develop processes to monitor post-training compliance and performance; take a proactive approach to identify potential compliance risks and partner with correct parties to develop an action and remediation plan.
Evaluate and provide mentoring for trainees.
Work with internal and external stakeholders to ensure training interventions are timely and support the needs of the business.
Provide regular reports detailing training impact.
Other duties as assigned.
Qualifications:
Preferred 1-2 years of processing experience.
Bachelor's degree or equivalent combination of education, training, or experience.
Training and development certification(s) preferred.
Experience in training delivery and instructional design.
Ability to assess learning and development needs.
Thorough knowledge of learning techniques and modalities.
Ability to assess and report on learning effectiveness.
Ability to effectively partner with global stakeholders inside and outside of the company.
Excellent verbal and non-verbal communication skills.
Lifelong learner able to drive self-development.
Ability to grasp new technology quickly.
Excellent skills with Microsoft Office.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: London, United Kingdom
Workplace: fully
About the Client
Our client is a growing EMI and payment company offering global payment infrastructure. They provide services such as card acquiring and multi-currency processing, supporting seamless cross-border transactions across 135+ countries. Their focus is on maintaining full regulatory compliance, catering to businesses with integrated compliance solutions.
Role Overview
As an MLRO, you will have the opportunity to lead compliance efforts in a fully remote capacity from London. This role is ideal for those looking to make a significant impact in an international fintech environment. You will handle a variety of tasks from risk assessment to compliance vendor management, ensuring adherence to regulatory standards.
Key Responsibilities
Conduct risk scoring for merchants based on business models, MCC, geography, and volumes.
Manage onboarding cycles according to risk tiers.
Collaborate with compliance vendors, ensuring cross-validation of tool results.
Oversee KYC processes, including document verification and sanctions list checks.
Set up and manage transaction monitoring rules and thresholds.
Develop risk matrices and monitoring processes with regular timelines.
Report SAR/STR and monitor regulatory changes (FCA, FATF, MiCA).
Ensure up-to-date internal policies and procedures through regulatory reporting.
Control cross-departmental regulatory deadlines (e.g., PCI DSS).
Participate in new product launches from a compliance perspective.
Requirements
Experience in AML and compliance within a licensed payment company: PSP, EMI, acquirer.
Hands-on experience with KYC/KYB, sanctions, PEP, transaction monitoring, SAR, EDD.
Understanding of card schemes and acquiring specifics.
Knowledge of FCA regulations and the UK regulatory environment.
Product-oriented mindset: ability to build and execute processes.
Previously approved by a regulator as an MLRO or Compliance Officer (FCA SMF or equivalent) is a strong advantage.
Experience with high-risk verticals: gambling, forex, travel is a plus.
Relevant certifications: ICA, ACAMS are an advantage.
Languages: English C1
Key Soft Skills
Strong attention to detail.
Proactive approach with a readiness to delve deeply and take ownership.
Ability to balance compliance and risk management with business interests.
Effective cross-functional communication and stakeholder management skills.
Willingness to relocate to the UK if required for regulatory statements.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Who are we? Hi there! We are PER:FORM, an international communications agency founded by ex-Microsoft employees. We are currently looking for a Community / Social Media Manager on Reddit (with Experience in Mobile Gaming) to support an international gaming project by building a strong community presence, driving organic discussions, and executing strategic outreach.
What you’ll do
— Conduct regular monitoring of Reddit and to identify relevant threads, track trends, memes, and emerging opinion leaders.
— Develop content plans and maintain a steady publication cadence.
— Write helpful, non-promotional comments for external discussions while strictly following Reddit’s community rules and specific subreddit cultures.
— Manage client’s social accounts and ensure overall account safety and compliance.
— Develop and run engaging community initiatives like polls and comment threads.
— Work alongside the GEO/SEO specialist to ensure community discussions support broader organic visibility and search indexing goals.
What you’ll bring
— 2+ years of experience in Community / Social Media Management.
— Excellent at English copywriting, including the ability to write naturally on a native level and adapt your tone of voice to brand guidelines and platform specifics.
— Understanding of Reddit as a platform, its basic mechanics, culture, and typical communication styles, including what is karma, engagement rates, CTR.
— Experience of working in mobile gaming, showing a knowledge of online gaming culture.
— Decent account management skills, project-management experience with strong attention to detail.
— Basic understanding of other social media platforms (considered as a plus).
What we offer
— Fully remote, project-based work with the possibility of transitioning to full-time.
— Being a part of an award-winning team of international communications professionals.
— Work on exciting, high-profile technology and gaming projects across global markets.
— Competitive compensation discussed individually with the successful candidate, with payment available in USD or EUR.
How to apply? Send your CV, links to projects, or case studies to hr@perform.it.com
Location: Pakistan (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced, commercially aware, and regulatory-savvy compliance professional to join us as Head of Compliance and Money Laundering Reporting Officer (MLRO).
The role will be instrumental in building the compliance programme from the ground up, and embedding a culture of compliance across the organisation.
Broader team management responsibilities will be added in due course for regulatory strategy, operational execution, and governance.
What You’ll Be Doing
Regulatory Engagement
Serve as the primary point of contact with relevant regulatory bodies.
Ensure the organisation meets all applicable governance requirements, including fit and proper obligations for Approved and Designated Persons.
Monitor and interpret regulatory developments relevant to virtual assets, and advise senior management and the Board accordingly.
Compliance Programme Development & Management
Design, implement, and maintain a comprehensive compliance framework aligned with local requirements, FATF recommendations, and international best practice for virtual asset service providers (VASPs).
Develop, review, and update all internal policies and procedures covering AML/CFT, KYC, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions screening, data protection, cybersecurity compliance, and safeguarding of client assets.
Establish and oversee the compliance monitoring programme, including periodic testing, gap analysis, and reporting to senior management and the Board.
Prepare and present regular compliance reports to the Board and relevant committees, including on regulatory changes, compliance breaches, and remediation progress.
Ensure compliance considerations are integrated into new product design and operations from the inception phase by driving solutions that balance commercial outcomes and innovation, while maintaining a robust compliance posture using a clear risk-based approach.
Review technical documentation, user journeys, and product flows to ensure compliance risks are addressed; provide clear, actionable and solution-focused advice during the product lifecycle.
Build and scale compliance policies governing advertising, social media campaigns, influencer partnerships, and product launches.
Partner with Legal, Product, and Marketing teams to operationalize a timely review process for client-facing assets and go-to-market materials.
AML/CFT & MLRO Duties
Act as the designated MLRO, with full statutory responsibility for overseeing the organisation's AML/CFT framework.
Receive, review, and assess all internal Suspicious Transaction Reports (STRs) from staff, and make informed decisions on whether to file external disclosures with competent local authorities.
Oversee and continuously improve the transaction monitoring programme, with support from global compliance and product functions.
Ensure robust sanctions screening against all applicable lists, including OFAC, UK OFSI, UN, EU, and applicable local sanctions designations.
Oversee customer risk scoring, risk-based KYC/CDD processes, and enhanced due diligence for high-risk customers, politically exposed persons (PEPs), and customers from high-risk jurisdictions.
Governance & Culture
Act as a key member of the senior leadership team, providing compliance input on new products, services, partnerships, and business initiatives.
Champion a strong compliance culture across the organisation through training, communications, and leadership by example.
Design and deliver AML/CFT and compliance training programmes for all staff, ensuring completion records are maintained.
Ensure that the organisation's compliance obligations are adequately resourced, and advise the Board on staffing, systems, and budget requirements.
Establish and maintain a compliance manual, risk register and oversee the escalation and resolution of compliance incidents and breaches.
Reporting & Recordkeeping
Prepare and submit all required regulatory reports and notifications to relevant authorities within stipulated deadlines.
Ensure that all compliance records, SAR documentation, KYC files, and transaction monitoring records are maintained in accordance with applicable retention requirements.
Support and facilitate any inspections, supervisory visits, or regulatory examinations.
What We Look For In You
Qualifications
Bachelor's degree in Law, Finance, Business, or a related field. A postgraduate qualification is advantageous.
Professional certification in compliance or AML is strongly preferred (e.g. CAMS, ICA Certificate/Diploma in AML or Compliance, CFE, or equivalent).
Experience
Minimum of 8 years of experience in compliance, AML, or financial crime prevention, with at least 3 years in a senior or leadership compliance role.
Demonstrated in-house experience working within virtual asset service providers (VASPs), cryptocurrency exchanges, fintech firms, or regulated financial institutions.
Prior experience as an MLRO or Deputy MLRO is highly desirable.
Experience engaging directly with financial regulators and the financial intelligence unit
Hands-on experience building compliance programmes from the ground up in a start-up or scaling environment is a significant advantage.
Familiarity with the regional regulatory framework and requirements is strongly preferred.
Knowledge & Skills
Deep understanding of FATF Recommendations and their application to virtual asset service providers, including the Travel Rule (FATF Recommendation 16)
Strong knowledge of crypto-specific AML typologies.
Proficiency with blockchain analytics and transaction monitoring tools (e.g. Chainalysis, Elliptic, TRM Labs, or equivalent).
Excellent written and verbal communication skills in English and Urdu.
Strong analytical and investigative skills, with the ability to identify and articulate complex risk scenarios clearly.
Demonstrated ability to engage constructively with regulators, external auditors, and law enforcement.
High degree of personal integrity and sound professional judgment.
Nice to Haves
Experience in cryptocurrency or blockchain compliance programs.
Experience working in a multi-national financial institution setting.
Familiarity with compliance technology and analytics tools.
Prior exposure to multi-jurisdictional compliance oversight.
In-depth knowledge of crypto products, including spot trading, derivatives, staking, lending/borrowing, DeFi, and stablecoins.
Additional Notes
This role will be subject to fit and proper assessment as part of the licensing process. Candidates must be prepared to undergo background checks, provide regulatory questionnaires, CVs, references, and proof of relevant qualifications. Prior enforcement history, regulatory sanctions, or unexplained gaps in professional record may affect eligibility.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Indonesia (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced, commercially aware, and regulatory-savvy compliance professional to join us as Head of Compliance and Money Laundering Reporting Officer (MLRO).
The role will be instrumental in building the compliance programme from the ground up, and embedding a culture of compliance across the organisation.
Broader team management responsibilities will be added in due course for regulatory strategy, operational execution, and governance.
What You’ll Be Doing
Regulatory Engagement
Serve as the primary point of contact with relevant regulatory bodies.
Ensure the organisation meets all applicable governance requirements, including fit and proper obligations for Approved and Designated Persons.
Monitor and interpret regulatory developments relevant to virtual assets, and advise senior management and the Board accordingly.
Compliance Programme Development & Management
Design, implement, and maintain a comprehensive compliance framework aligned with local requirements, FATF recommendations, and international best practice for virtual asset service providers (VASPs).
Develop, review, and update all internal policies and procedures covering AML/CFT, KYC, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions screening, data protection, cybersecurity compliance, and safeguarding of client assets.
Establish and oversee the compliance monitoring programme, including periodic testing, gap analysis, and reporting to senior management and the Board.
Prepare and present regular compliance reports to the Board and relevant committees, including on regulatory changes, compliance breaches, and remediation progress.
Ensure compliance considerations are integrated into new product design and operations from the inception phase by driving solutions that balance commercial outcomes and innovation, while maintaining a robust compliance posture using a clear risk-based approach.
Review technical documentation, user journeys, and product flows to ensure compliance risks are addressed; provide clear, actionable and solution-focused advice during the product lifecycle.
Build and scale compliance policies governing advertising, social media campaigns, influencer partnerships, and product launches.
Partner with Legal, Product, and Marketing teams to operationalize a timely review process for client-facing assets and go-to-market materials.
AML/CFT & MLRO Duties
Act as the designated MLRO, with full statutory responsibility for overseeing the organisation's AML/CFT framework.
Receive, review, and assess all internal Suspicious Transaction Reports (STRs) from staff, and make informed decisions on whether to file external disclosures with competent local authorities.
Oversee and continuously improve the transaction monitoring programme, with support from global compliance and product functions.
Ensure robust sanctions screening against all applicable lists, including OFAC, UK OFSI, UN, EU, and applicable local sanctions designations.
Oversee customer risk scoring, risk-based KYC/CDD processes, and enhanced due diligence for high-risk customers, politically exposed persons (PEPs), and customers from high-risk jurisdictions.
Governance & Culture
Act as a key member of the senior leadership team, providing compliance input on new products, services, partnerships, and business initiatives.
Champion a strong compliance culture across the organisation through training, communications, and leadership by example.
Design and deliver AML/CFT and compliance training programmes for all staff, ensuring completion records are maintained.
Ensure that the organisation's compliance obligations are adequately resourced, and advise the Board on staffing, systems, and budget requirements.
Establish and maintain a compliance manual, risk register and oversee the escalation and resolution of compliance incidents and breaches.
Reporting & Recordkeeping
Prepare and submit all required regulatory reports and notifications to relevant authorities within stipulated deadlines.
Ensure that all compliance records, SAR documentation, KYC files, and transaction monitoring records are maintained in accordance with applicable retention requirements.
Support and facilitate any inspections, supervisory visits, or regulatory examinations.
What We Look For In You
Qualifications
Bachelor's degree in Law, Finance, Business, or a related field. A postgraduate qualification is advantageous.
Professional certification in compliance or AML is strongly preferred (e.g. CAMS, ICA Certificate/Diploma in AML or Compliance, CFE, or equivalent).
Experience
Minimum of 8 years of experience in compliance, AML, or financial crime prevention, with at least 3 years in a senior or leadership compliance role.
Demonstrated in-house experience working within virtual asset service providers (VASPs), cryptocurrency exchanges, fintech firms, or regulated financial institutions.
Prior experience as an MLRO or Deputy MLRO is highly desirable.
Experience engaging directly with financial regulators and the financial intelligence unit
Hands-on experience building compliance programmes from the ground up in a start-up or scaling environment is a significant advantage.
Familiarity with the regional regulatory framework and requirements is strongly preferred.
Knowledge & Skills
Deep understanding of FATF Recommendations and their application to virtual asset service providers, including the Travel Rule (FATF Recommendation 16)
Strong knowledge of crypto-specific AML typologies.
Proficiency with blockchain analytics and transaction monitoring tools (e.g. Chainalysis, Elliptic, TRM Labs, or equivalent).
Excellent written and verbal communication skills in English and Bahasa Indonesia.
Strong analytical and investigative skills, with the ability to identify and articulate complex risk scenarios clearly.
Demonstrated ability to engage constructively with regulators, external auditors, and law enforcement.
High degree of personal integrity and sound professional judgment.
Nice to Haves
Experience in cryptocurrency or blockchain compliance programs.
Experience working in a multi-national financial institution setting.
Familiarity with compliance technology and analytics tools.
Prior exposure to multi-jurisdictional compliance oversight.
In-depth knowledge of crypto products, including spot trading, derivatives, staking, lending/borrowing, DeFi, and stablecoins.
Additional Notes
This role will be subject to fit and proper assessment as part of the licensing process. Candidates must be prepared to undergo background checks, provide regulatory questionnaires, CVs, references, and proof of relevant qualifications. Prior enforcement history, regulatory sanctions, or unexplained gaps in professional record may affect eligibility.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company event
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong
.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Fraud Enablement: Owning and improving specific fraud servicing experiences across multiple product offerings
Dispute Enablement: Owning and improving specific dispute servicing experiences across multiple product offerings
About the Role
As an Operations Enablement leader you will help deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities - driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes.
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You'll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Set Strategic Direction
: Define and execute the servicing strategy developing clear program roadmaps and execution plans, tracking progress against KPIs, timelines, and budgets.
Lead Transformation Initiatives
: Drive enterprise-wide improvements leveraging Lean Six Sigma, change management, and data-driven methodologies to unlock efficiency, compliance, and customer satisfaction.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Champion Global Readiness
: Anticipate and design for operational needs tied to product launches, program expansion, and regulatory changes.
Drive Insights
: Use metrics, dashboards, and qualitative feedback to continuously assess workflows, knowledge adoption, training impact, and localization quality, while influencing senior leadership decisions.
Influence & Partner at Scale
: Serve as a trusted advisor to executives, cross-functional partners, and vendor leaders - driving alignment between company goals and day-to-day execution.
Build a High-Performing Ecosystem
: Lead and coach augmented staff, contractors, and cross-functional contributors to deliver world-class content and learning experiences.
Lead Change at Scale
: Ensure global teams successfully adopt new processes, platforms, and resources through structured change management practices.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
5+ years of experience in program management or product operations, preferably within large-scale or global operations.
Proven track record of setting strategy and delivering measurable impact across efficiency, compliance, and customer experience.
Expertise in Lean Six Sigma, project/program management, and change management (Black Belt, PMP, or Prosci certification preferred).
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Strong background in regulated industries (financial services, fintech, or consumer lending highly preferred).
Exceptional influence and communication skills, with the ability to engage executives, coach teams, and align diverse stakeholders.
Analytical and data-driven mindset, with a focus on measurable outcomes and continuous improvement.
Comfort operating in ambiguous, high-growth environments with a builder’s mindset.
Global perspective with experience supporting vendor/partner operations and distributed teams.
Willingness to provide occasional support outside regular working hours, including evenings, weekends, and holidays, to address time-sensitive operational needs.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $101,000 - $151,000 CAD
# LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
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УдалённоRemote, Canada; Remote, United States; Coordinate distributed teams across time zones using strong asynchronous communication, providing structure, clarity, and consistent status updates; Welcome candidates from diverse backgrounds, including those with consulting, enterprise technology, or technical leadership experience who have owned outcomes and delivered transformational initiatives; As an all-remote team, we excel at asynchronous communication to coordinate across time zones while partnering closely with executive leaders and stakeholders to deliver business-critical outcomes; The base salary range for this role’s listed level is currently for residents of the United States only
San Francisco, CA • New York, NY • United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоleadHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorAustin, TX
middleLimassol, Cyprus; We work across continents and time zones, with teammates and customers from all over the world; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location