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Location: Dubai, United Arab Emirates As a Security Architect at Müller’s Solutions, you will be pivotal in defining the security architecture strategy for our organization. You will be responsible for designing and implementing comprehensive security solutions and frameworks that protect our critical information assets. This role requires a deep understanding of security principles, technologies, and industry standards as you collaborate with various departments to safeguard our digital infrastructure. Key Responsibilities: • Develop and maintain the security architecture framework, policies, and procedural guidelines to ensure compliance with regulatory and organizational requirements. • Conduct security assessments, threat modeling, and risk analysis to identify vulnerabilities and recommend appropriate mitigation strategies. • Collaborate with IT and development teams to integrate security practices throughout the software development lifecycle. • Design and implement robust security solutions, including identity and access management, encryption, and network security measures. • Stay updated on the latest security trends, threats, and technologies to proactively address emerging risks. • Provide training and guidance to team members and stakeholders on security best practices and risk management. Requirements Requirements: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. 5+ years of experience in security architecture or a related role, with a strong focus on designing and implementing secure systems and infrastructures . End-to-end experience in designing and implementing secure infrastructure environments supporting classified data (Top Secret, Secret, Confidential, etc.). Proven expertise in data classification , data governance , and secure data transfer workflows between classified and non-classified zones . In-depth knowledge of security frameworks, practices, and standards such as: ISO/IEC 27001:2022 NIST SP 800-53 Rev. 5 NIST SP 800-37 Rev. 2 NIST SP 800-46 Rev. 2 NIST FIPS 140-2 NIST FIPS 199 Secure Controls Framework (SCF) CIS Critical Security Controls Version 8 CIS Benchmarks OWASP Familiarity with regional and governmental security regulations , including UAE Information Assurance (IA) and Ministry of Defence (MOD) requirements. Experience with security technologies such as firewalls, SIEM, endpoint protection, and identity and access management (IAM) solutions. Technical proficiency in cloud security , with experience in platforms such as AWS or Microsoft Azure . Strong analytical , problem-solving , and communication skills , with the ability to clearly articulate complex security concepts to technical and non-technical audiences. Preferred Qualifications: Master's degree in a related field. Relevant certifications such as CISSP, CISM, or CCSP. Experience with security compliance and governance frameworks. Knowledge of secure coding practices and experience in a DevSecOps environment. TOGAF certification would be an asset. Benefits 1- Attractive Package. 2- Family Benefits. 3- Visa. 4-Air Tickets.

Location: Moscow, Russia; Astana, Kazakhstan As a BMC Helix System Administrator - Remote at Müller's Solutions, you will play a crucial role in managing and maintaining the BMC Helix platform to ensure it's optimized for our organizational needs. In this remote position, you will be responsible for deploying, configuring, and supporting BMC Helix applications, troubleshooting issues, and ensuring seamless integration with existing systems. Your expertise will help drive efficiency and enhance the user experience with our IT Service Management processes. Key Responsibilities: Install, configure, and maintain BMC Helix applications and modules based on business requirements. Troubleshoot and resolve issues related to BMC Helix functionality and performance. Manage system integrations, developing and maintaining workflows and automated processes. Provide technical assistance and training to users regarding BMC Helix functionalities and best practices. Monitor system performance and troubleshoot to ensure optimal operation and availability. Collaborate with cross-functional teams to gather requirements and implement changes to streamline IT operations. Document processes, solutions, and system changes for compliance and future reference. Stay current with BMC Helix updates and best practices to ensure the platform's capabilities are fully utilized. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in administering BMC Helix or similar IT Service Management platforms. Strong understanding of ITIL processes and best practices. Experience with system integrations and scripting for automation (REST APIs, JSON, etc.). Ability to troubleshoot complex technical issues effectively and efficiently. Strong analytical skills with the ability to interpret data and generate reports. Excellent communication skills for effective collaboration with team members and end-users. BMC Helix certification or related IT certifications are highly desirable. Preferred Qualifications: Experience working in a remote team environment. Knowledge of cloud infrastructures and services. Familiarity with database management and reporting tools. Proven ability to manage multiple tasks and projects simultaneously while meeting deadlines. Strong problem-solving skills and a proactive approach to identifying and resolving issues.

Location: Salt Lake City, Utah, United States About the Role iCapital is seeking an Associate to join the Platform Operations team. This role sits at the center of iCapital's mission, focusing on enhancing operational scalability, driving innovation, and ensuring the delivery of exceptional support experiences to iCapital clients and partners. This individual will become an expert and advisor on the iCapital platform while striving for operational excellence. The ideal candidate will build strong client relationships and become a strategic problem solver together with team Leads and Associates. This role is highly collaborative, with a strong focus on improving iCapital’s clients' overall satisfaction and operational processes as a team. Responsibilities Develop an in-depth understanding of all interfaces on the iCapital platform, ensuring the seamless launch of fund launches, recurring client activities, and ongoing health of our alternative clients with key relationships with wirehouses, RIAs, and IBDs. Execute end-to-end technical and operations deliverables on recurring platforms, manage daily workflows to ensure consistent, high-quality service delivery, and maintain a client-first approach in all operational activities. Partner closely with Product and Technology teams to investigate platform behavior, troubleshoot complex issues, and support root-cause analysis across workflows, integrations, and data dependencies. Operate confidently within technical systems and tools that support the iCapital platform, including configuration management, workflow logic, and issue triage across multiple platform interfaces. Act as the primary contact for clients, managing inquiries and optimizing their platform experience while also prioritizing and categorizing requests for efficient resolution. Meet and exceed service level agreements and performance targets through effective queue management. Work with internal teams to escalate and resolve high-priority issues, ensuring quick resolution. Enhance and maintain product documentation and internal resources to support platform users. Maintain fund collateral and offerings to keep the platform updated with varying alternative investment products. Qualifications 2-5+ years of experience in a client-facing role within the finance industry Bachelor’s degree is required Experience analyzing complex technical problems, breaking them down into actionable steps and driving them toward a resolution Able to thrive in a fast-paced, dynamic environment, demonstrating flexibility and the ability to quickly adjust to new challenges and priorities Proactive team member who seeks ways to improve client satisfaction and operational efficiency, contributing positively to our team culture and client success Experience with support ticketing tools and a strong foundation in technical troubleshooting with the ability to take a patient and client-centric approach to delivering technical and platform support Strong verbal and written interpersonal skills with the ability to explain complex concepts to clients and internal parties with limited knowledge of the topic Able to convey complex concepts clearly and concisely to a diverse audience High attention to detail with the ability to manage complex workflows, identify discrepancies, and ensure accuracy across platform operations and client deliverables Self-starter with a strong sense of ownership; able to work independently, prioritize effectively, and proactively drive issues through resolution Strong technical aptitude, including comfort working “under the hood” of platforms to understand system behavior, workflows, and dependencies Ability to analyze technical and operational issues using structured problem-solving, including reviewing data, logs, or system outputs to identify root causes Comfort translating technical concepts and platform behavior into clear, actionable explanations for both clients and non-technical internal partners Benefits The base salary range for this role is $70,000 to $85,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team Product managers at OKX are the CEOs of their areas of focus. We develop growth-focused product strategies, manage cost/profitability and then deliver powerful strategies that guide customers through simple transaction workflows. We are building an integrated and beautiful crypto-finance experience for mobile and web. Product managers collaborate across business units and align user research, design and UX writing, brand and marketing, technical project management and engineering, testing, data, compliance and legal teams. We are a multi-cultural and decentralized team with a deep passion for bitcoin, crypto and Defi. We are objective oriented and everyone contributes to data analysis to drive business growth. About the Opportunity As the Product Manager, you will be responsible to discover new markets and revenue opportunities and innovate new products to address the market needs. Act as an internal champion to build consensus and influence senior management for new product ideas. Identify, define, implement and instrument market research, product design, product implementation and product release processes. Define, build and scale OKX's payment systems that powers money movement globally to help our customers gain access to a wide array of crypto assets. The scope of this role includes defining & managing product roadmaps, features including user experience and end to end integration with local & international payment providers while proactively managing the risk associated with your product. Tracking KPIs and driving growth of your product features is at the core of PM’s at OKX, while collaborating with multiple key stakeholders like designers, engineering, legal, risk, compliance, marketing, customer support & finance across the organization and get them aligned on your product roadmap and deliverables. You’ll be joining our growing product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn’t hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you. What You'll Be Doing Be the owner of your payment products (ACH, Cards, Wire, SEPA, FAST, PIX, etc), you truly own it! Define & drive every aspect of your product from developing the roadmap/backlogs/iterations in order to hit your goals & KPIs Outline features, technical integration requirements, work with your squad of product designers, content writers, data analysts and engineers to bring your product to life You verify your squad deliverables, align your customer support teams including all key stakeholders for any feature release/announcements to your retail users Manage your product dashboard by tracking all your product data metrics Drive adoption, usage of your products working closely with marketing, risk teams, keep close eye on customer frictions and voice of customer to optimize your product experience Ensure that there are effective internal tools in place for any new product launch What We Look For In You Product management experience in the payments space with past experience in payments clearing, settlement and fiat custody Visionary for trending and future crypto market needs and payments industry changes Product innovator that can achieve business goals with unique product offering and business models Previous experience designing and building payments systems and understanding of risk management associated with these payment options Entrepreneurial mindset: Experience working in a fast-paced environment with competing resources and priorities. Opinionated and willing to make calls with limited information. Ability to navigate through ambiguity to advocate for resources Excellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for product development, engineering, design and marketing Technical, comfortable with delving into the product, the platform and the implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions Metrics driven with proficiency in identifying, defining, tracking and acting upon metrics Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring Familiarity with cryptocurrency exchanges and passion for crypto and blockchain innovations Bachelor's degree in Computer Science, Engineering, or a related technical discipline Nice to Haves Past experience working with payments systems or crypto platforms is strongly preferred Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: San Francisco, CA | New York City, NY | Seattle, WA; Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. That's why we are seeking an exceptional Detection and Response engineer that will be on the frontlines to build solutions to monitor for threats, rapidly investigate incidents, and coordinate response efforts with other teams. In this role, you will have the opportunity to shape our security capabilities from the ground up alongside our world-class research and security teams. Responsibilities: Lead cybersecurity Incident Response efforts covering diverse domains from external attacks to insider threats involving all layers of Anthropic’s technology stack Develop and deploy novel tooling that may leverage Large Language Models to enhance detection, investigation, and response capabilities Create and optimize detections, playbooks, and workflows to quickly identify and respond to potential incidents Review Incident Response metrics and procedures and drive continuous improvement Work cross functionally with other security and engineering teams Note: This position will require participation in an on-call rotation You may be a good fit if you: 3+ years of software engineering experience, with security experience a plus and/or 5+ years of detection engineering, incident response, or threat hunting experience A solid understanding of cloud environments and operations Experience working with engineering teams in a SaaS environment Exceptional communication and collaboration skills An ability to lead projects with little guidance The ability to pick up new languages and technologies quickly Experience handling security incidents and investigating anomalies as part of a team Knowledge of EDR, SIEM, SOAR, or related security tools Strong candidates may also have experience with: Experience performing security operations or investigations involving large-scale Kubernetes environments A high level of proficiency in Python and query languages such as SQL Experience analyzing attack behavior and prototyping high quality detections Experience with threat intelligence, malware analysis, infrastructure as code, detection engineering, or forensics Experience contributing to a high growth startup environment Deadline to apply: None. Applications will be reviewed on a rolling basis. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | New York City, NY; San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's research teams are pushing the boundaries of AI safety and capability research, and they need exceptional tools to do their best work. As a Software Engineer on the Research Tools team, you'll build the infrastructure and applications that enable our researchers to iterate quickly, run complex experiments, and extract insights from frontier AI systems. This role sits at the intersection of product thinking and full-stack engineering. You'll work directly with researchers and engineers to deeply understand their workflows, identify bottlenecks, and rapidly ship solutions that multiply their productivity. Whether you're building human feedback interfaces for model evaluation, creating platforms for experiment orchestration, or developing novel visualization tools for understanding model behavior, your work will directly accelerate our mission to build safe, reliable AI systems. We're looking for someone who can operate with high agency in an ambiguous environment—someone who can be dropped into a research team, quickly develop domain expertise, and independently drive impactful projects from conception to delivery. No ML or Research experience is required Responsibilities Build and maintain full-stack applications and infrastructure that researchers use daily to conduct experiments, collect feedback, and analyze results Partner closely with research teams to understand their workflows, pain points, and requirements, translating these into technical solutions Design intuitive interfaces and abstractions that make complex research tasks accessible and efficient Create reusable platforms and tools that accelerate the development of new research applications Rapidly prototype and iterate on solutions, gathering feedback from users and refining based on real-world usage Take ownership of complete product areas, from understanding user needs through design, implementation, and ongoing iteration Contribute to technical strategy and architectural decisions for research tooling Mentor other engineers and help establish best practices for research application development You may be a good fit if you Have 5+ years of software engineering experience with a strong focus on full-stack development Excel at rapid iteration and shipping—you can move from concept to working prototype quickly Have experience building tools, platforms, or infrastructure for technical users (engineers, researchers, data scientists, analysts, etc.) Demonstrate high agency and ability to operate independently in ambiguous environments Can quickly develop deep understanding of complex technical domains Have strong product instincts and can identify the right problems to solve Are proficient with modern web technologies (React, TypeScript, Python, etc.) Have a track record of building user-facing applications that are actually used and loved by their target audience Communicate effectively with both technical and non-technical stakeholders Care about the societal impacts of your work and are motivated by Anthropic's mission Strong candidates may also have Experience building research tools, scientific software, or experimentation platforms Background in machine learning, AI research, or working closely with ML researchers Founded or been an early engineer at a startup, particularly one focused on developer or researcher tools Built open-source tools or platforms with active user communities Experience with data visualization, interactive interfaces, or novel interaction paradigms Contributed to engineering platforms or internal tooling at scale (similar to Heroku, Vercel, or other platform-as-a-service products) Experience leveraging AI/LLMs to build more powerful or efficient tools Previous work in creative tools, artist tools, or other domains requiring deep user empathy Domain knowledge in areas like human-computer interaction, systems safety, or AI alignment Representative projects Building interfaces for collecting and managing human feedback on model outputs at scale Creating experiment orchestration platforms that make it easy to launch, monitor, and analyze complex research runs Developing visualization tools that help researchers understand model behavior and identify failure modes Designing reusable components and frameworks that enable rapid development of new research applications Building sandboxed execution environments for safely running AI-generated code The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $300,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Rome, Italy; Lisbon, Portugal; Berlin, Germany; Paris, France; Madrid, Spain Müller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. In this pivotal role, you will be tasked with creating and implementing automation solutions using BMC Helix integration tools. Your contributions will be essential in streamlining operations and enhancing client satisfaction through effective integration strategies. Key Responsibilities: Develop and implement integration solutions utilizing BMC Helix to facilitate smooth data exchanges across various applications. Create automation workflows aimed at improving operational efficiencies and reducing manual tasks. Engage with clients to understand their unique requirements and translate these into technical specifications for integration. Perform ongoing monitoring and troubleshooting of integration systems to ensure continuous improvement and reliability. Document and maintain detailed records of integration processes, workflows, and operational guidelines. Keep abreast of new features and best practices related to BMC Helix and integration technologies. Requirements Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related discipline. 3+ years of experience in integration or automation roles, specifically with BMC Helix. Comprehensive understanding of integration frameworks, methodologies, and tools. Proven experience in creating automation scripts and workflows. Proficiency in programming languages such as Python, Java, or equivalent. Familiarity with RESTful APIs, web services, and data exchange protocols. Strong analytical, troubleshooting, and problem-solving capabilities. Exceptional communication skills to collaborate effectively with clients and team members. A self-starter who can work independently and manage multiple tasks effectively in a remote setting. Experience with cloud services and platforms is advantageous.

Location: Madrid, Spain; Paris, France; Berlin, Germany; Lisbon, Portugal; Rome, Italy As a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our service management processes. You will collaborate with technical teams and stakeholders to implement best practices and streamline operations. Key Responsibilities: Administer BMC Helix applications, including workflows, dashboards, and reports, ensuring optimal performance and reliability. Monitor system health and performance, proactively identifying and resolving issues to minimize downtime. Provide technical support and training to end-users, facilitating the effective use of the platform. Manage system upgrades, patches, and configuration changes in collaboration with cross-functional teams. Document system configurations, maintenance procedures, and best practices for future reference. Analyze system functionalities and stakeholder needs to recommend enhancements and improvements. Stay up-to-date on BMC Helix developments and contribute to the continuous improvement of our IT service management solutions. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in administering BMC Helix or similar IT Service Management platforms. Strong knowledge of BMC Helix architecture, components, and administration. Experience with incident, problem, and change management workflows within BMC Helix. Excellent problem-solving skills and the ability to work independently in a remote setting. Strong communication skills to collaborate effectively with remote teams and stakeholders. BMC certifications or relevant training in ITSM are a plus. Preferred Qualifications: Familiarity with scripting languages for automation (e.g., Python, Ruby). Understanding of Agile methodologies and experience in an Agile environment. Experience with integration of BMC Helix with other enterprise applications. Proven ability to mentor and train junior staff. Proactive approach to system optimization and user support.

Location: New York City, NY; San Francisco, CA; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to the world, providing high-touch support to the businesses building on Claude. You’ll take the cases that need more than a help article: understanding how a customer has built on our platform (their integrations, their authentication and identity setup, their use of the models) and then investigating, diagnosing, and resolving their most complex technical needs. You’ll partner with engineers to get to the bottom of things, and with account teams to keep the customer’s trust while you do. Additionally, you’ll help us identify and close gaps in our team’s technical knowledge, turning what you learn from each case into documentation, tooling, and product feedback so the whole team gets sharper. This is a role for someone who wants their technical depth to matter to real businesses, and who cares as much about how we systematically support customers at scale as about the case in front of them. Responsibilities Provide high-touch support to our most strategic customers, communicating clearly and empathetically with a wide range of user personas, context-switching between guiding an executive through an incident and providing critical product knowledge to an admin in need of help within the same hour Serve as an escalation point for our most complex technical issues: reproducing customer issues, utilizing logs and traces, and providing solutions alongside engineers Troubleshoot SSO, SAML, and OAuth authentication flows, and the integration surface where our products meet a customer’s infrastructure Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale Manage on-call tasks for high-urgency user issues with extreme ownership Respond to user support cases with a variety of complexity, from questions from individuals to complex API debugging for large businesses Become an expert in all Anthropic products, and delight in the hunt when something doesn’t behave as expected Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products Suggest and drive improvements to increase user satisfaction through support processes, as well as own initiatives that increase efficiency and drive down contact rates Operate in ambiguity, making informed decisions even in never-before-seen situations Prioritize critically and comfortably adapt to an ever-evolving product landscape Minimum qualifications Several years of technical product support experience at a high-growth tech company, including hands-on API debugging, ideally on a tier-two, escalated, or priority support team Experience supporting enterprise or strategic accounts: exec-level communication, escalation management, and working shoulder-to-shoulder with account and engineering teams Fluency with APIs and technical SaaS products; you read technical docs with ease and can reason about someone else’s architecture from a handful of clues Experience troubleshooting SSO, SAML, and OAuth authentication flows A demonstrated ability to thrive in fast-paced, reactive situations while hitting core support metrics (CSAT, SLA, and the like) Strong user empathy and mastery of the support case lifecycle; you read between the lines, get to the heart of the need, and resolve it fast Crisp but kind written communication and a deep care for detail Persistence and curiosity: you’re energized by tracking down a bug, and more energized by fixing it for every similar user going forward A deep sense of ownership, genuine interest in Anthropic’s products, and enthusiasm for helping build the team Preferred qualifications While not required, we're particularly excited about candidates with one or more of these specializations: Comfort with command line interfaces and basic scripting (Bash, Python, JavaScript) SQL proficiency for querying logs and investigating issues Understanding of LLM capabilities, practical applications, and current limitations Familiarity with enterprise networking concepts and IT infrastructure Familiarity with Git workflows and version control concepts Experience supporting government or public sector customers, including compliance requirements and security frameworks Background in team lead roles or managing contract/vendor support teams We’re hiring across a range of experience levels to build depth in both technical capabilities and enterprise support. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $131,040 — $210,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Warsaw Workplace: remote Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a  Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.   Who we are looking for: We are seeking a passionate, proactive, and results-driven Event Manager to organize the company's events all over the world. Responsibilities •    Calculate and execute event budgeting for your own offline and online events, co-marketing events with partners, and external events. •    Coordinate and set tasks for content, UX design, design, and promotional campaigns for events across internal departments. •    Prepare internal plans, processes, briefings, POCs, and other deliverables for event approval, coordination, and execution. •    Search for and coordinate communications with vendors, venues, technology, and event service providers. •    Coordinate Creatio Community involvement in events, such as event sponsorships, customer travel support and coordination, community invitations, etc. •    Personally execute or coordinate the preparation and running of online events (including landing page development, software selection, broadcast execution, etc.). •    Execute event support tasks for major communication platforms and channels (such as LinkedIn, YouTube, Facebook, Twitter, Vimeo, etc.). •    Ensure event support for the company's participation in external events and co-marketing activities with partners. •    Manage events in CRM (including event execution, audience management, and analytics). •    Collect and prepare post-event analysis (incl. budget reports, event audience analytics, etc.). •    Generate ideas and coordinate supplies for brand merchandise, printing, and SWAG for Creatio offices and events worldwide. •    Participate in internal brainstorms and external cooperation to develop ideas for brand promotion initiatives, events, and special projects. •    Provide expert support for event-related tasks across other company projects and departments. Requirements • At least 3 years of experience in event management , preferably in global markets. •    Knowledge of the event services market and event management methodology for global markets. •    Ability to find and negotiate the most favorable terms. •    Ability to find out-of-the-box solutions for event execution. •    Fluency in written and conversational English. •    Desire to deep-dive into IT. •    Successful experience in attracting target audiences to events — a plus. •    Experience organizing IT events — a plus. What You Should Expect From Us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: Flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: Competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Cairo, Egypt; Manama, Bahrain; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Delhi, India Müller's Solutions is seeking a talented Temenos Functional Consultant to join our team. In this role, you will be the key link between our clients and the technology, helping them optimize their use of Temenos banking solutions. You will analyze business needs, configure Temenos applications, and provide guidance to ensure that clients achieve maximum value from their software investment. Responsibilities: Conduct comprehensive requirement gathering sessions with clients to understand their business processes and needs. Configure and customize Temenos applications to align with client requirements, focusing on modules such as Core Banking, Digital Banking, and Wealth Management. Develop functional specifications and documentation to guide development and implementation efforts. Perform system testing, validation, and quality assurance to ensure solutions meet client expectations. Provide training and support for end users, ensuring they are proficient in utilizing the Temenos system effectively. Stay abreast of the latest Temenos updates, modules, and best practices to provide informed advice to clients. Collaborate with technical teams to maintain system integrity and design database workflows. Requirements Requirements: Bachelor's degree in Finance, Business Administration, Information Technology, or a related field. A minimum of 5 years of experience working with Temenos software solutions. Strong knowledge of Temenos modules, functionalities, and related banking services. Experience in business analysis, process mapping, and system configuration. Excellent problem-solving abilities and attention to detail. Strong communication and relationship-building skills to effectively engage with clients and stakeholders. Ability to prioritize tasks and manage multiple projects in a fast-paced environment. Temenos certification or training is preferred. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Berlin, Germany; Paris, France; Madrid, Spain; Lisbon, Portugal; Rome, Italy Müller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements, design architecture, and ensure that our solutions provide the highest value and efficiency. As a key member of our team, you will guide clients through the complexities of Helix implementations, ensuring they derive maximum benefit from their investments. Key Responsibilities: Engage with clients to identify and analyze their business requirements and technical specifications. Architect and configure BMC Helix solutions that align with client objectives and workflows. Lead the implementation process, ensuring that best practices are followed throughout. Provide technical expertise and support during system testing, deployment, and post-implementation activities. Create and maintain comprehensive documentation, including architecture diagrams, solution specifications, and user guides. Stay current on BMC Helix updates and industry trends to continually improve solutions. Conduct training sessions and workshops for client teams to enable effective use of Helix solutions. Requirements Requirements: Bachelor's degree in Computer Science, IT, or a related field. A minimum of 5 years of experience in a consulting or solution architect role focused on BMC Helix. Extensive knowledge of the Helix platform, including its architecture and various functionalities. Proficiency in designing client-centric solutions through a deep understanding of business processes. Strong analytical and problem-solving abilities with a focus on delivering high-quality results. Excellent communication and interpersonal skills to effectively engage with clients and teams. Ability to work independently and handle multiple priorities in a remote work environment. BMC Helix certifications are highly desirable.

Location: Amman, Jordan We are looking to hire a Mid-Level Customer Success Specialist to serve as the primary advocate for our clients, ensuring their needs are met and they gain maximum value from our solutions. You will drive product adoption, maintain strong customer relationships, and act as the voice of the customer internally. Your expertise in financial banking and payment solutions will support account growth, renewals, and upsell opportunities. Responsibilities Build and maintain strong relationships with assigned clients. Develop and execute customer success plans to drive product adoption and satisfaction. Design and implement a standardized framework for collecting and acting on client feedback to continuously refine the customer experience. Monitor usage metrics and proactively address risks to retention or expansion. Serve as the primary point of contact for addressing client feedback and potential service gaps. Collaborate with Product, Engineering, Support, Business Development, and Marketing teams to resolve issues, deliver enhancements, and support renewals. Conduct regular business reviews and strategic check-ins with clients, in alignment with Business Development members. Advocate for customer needs and feedback in internal roadmap discussions. Identify reference customers, gather testimonials, and support customer engagement activities such as webinars or user groups. Apply empathy, active listening, and relationship-building skills to foster long-term partnerships. Requirements 3–5 years of experience in customer success, account management, or client services. Prior experience in a software company serving financial institutions (payments, core banking, digital banking, etc.). Strong understanding of banking operations, payment systems, and regulatory environments. Excellent communication and presentation skills, especially with senior stakeholders. Ability to manage multiple accounts and prioritize effectively. Problem-solving mindset with a proactive approach to customer engagement. Preferred Qualifications Experience working with central banks or large-scale financial institutions. Familiarity with ISO payments industry standards. Technical aptitude to understand APIs, integrations, and software workflows. Experience with CRM systems and analytics dashboards. Familiarity with customer success metrics such as NPS, CSAT, retention rate, and product adoption indicators. Exposure to customer health scoring and lifecycle planning.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support. Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments—leveraging technology, automation, digital content, and smart touchpoints. Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1. Monitor usage & health signals proactively—identifying risks, opportunities, and expansion paths; drive intervention where needed. Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion. Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training. Help define what “Scaled CS” means here: you’ll be a builder—defining processes, tools, metrics, and models for what high volume, high value looks like. What skills do I need? 3-5 years of experience in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement. Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them. Comfortable discussing technical topics such as APIs, integrations, and workflows—not an expert, but confident engaging with customers on technical questions and guiding them to resources. Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders). Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results. Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them. Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders. Bonus skills & attributes Interest in consumption or usage-based SaaS models. Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools. Experience in operations, scaling CS / onboarding / customer education / digital engagement programs. *Proof of eligibility to work in the United States is required. The OTE range for candidates within the Greater Chicago Area is $135,300 - $161,550. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: London Workplace: OnSite About Clarity We’re pioneering Agentic AI — systems that don’t just respond, but reason, act, and adapt autonomously in complex workflows. This is about crafting AI Agent Experiences — designing agents that collaborate seamlessly with humans, learn from context, and make every customer interaction faster, smarter, and more empathetic. You’ll own the technical vision and turn requirements into a live, reliable product used by brands like Grubhub, Booking.com http://Booking.com, Dropbox, Uber, Careem, and Fubo. You’ll collaborate directly with engineers, other tech leads, directors, and the CTO to evolve ambitious prototypes into a rock‑solid, scalable platform What you’ll actually do 50% Build — design & ship - Agentic AI for CX: Real‑time assistants that listen to calls/chats, retrieve from customer KBs, and draft responses with human‑in‑the‑loop controls. - Structured extraction: Schema‑driven pipelines over unstructured text (and other modalities) using retrieval, tool‑use, and robust LLM prompting. - Hybrid anomaly detection: Blend classical time‑series methods (e.g., decomposition, change‑point, forecasting) with LLM‑aware, contextful detectors for seasonality, spikes, step‑changes, and drift. - Novelty discovery: Embedding‑based clustering and drift, topic surfacing, LLM summarization of emerging themes with deduplication and evidence links. - Alerting & scoring: Severity/impact ranking, de‑noising, suppression/cool‑downs, routing, and feedback loops. 25% Architect & scale - Own reliability, latency, and cost. Design online/offline eval harnesses, canaries, and SLAs; operate GPUs/accelerators where needed. - Stand up and harden RAG pipelines (indexing, retrieval policies, grounding, guardrails) and agent frameworks. - Take basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost tuning. - Participate in on‑call for your area and drive root‑cause analysis with crisp follow‑ups. 15% Collaborate - Pair with back‑end & front‑end to wire extractors/detectors and agents into ticketing, voice, and analytics stacks (APIs, webhooks, real‑time streams). - Partner with PMs/CX to evolve taxonomies, schemas, and guardrails; translate business problems into shipped ML features. 10% Align & showcase - Gather requirements from CX and product leads, demo new capabilities to execs & customers, and document impact with precision/recall, alert quality, latency, and cost metrics. What makes you a great fit - Startup hacker mindset: You self‑start from zero, respect no silos, and carry work from prototype to production. 🛠️ - AI‑native dev tools are your daily drivers: Cursor, v0, Claude Code (or similar). - 7–10 years building production ML/back‑end systems; 2+ years leading while coding. - Expert Python; strong back‑end chops (e.g., FastAPI, gRPC, Postgres, pub/sub/streams). - Agents & RAG: Fluency with at least one agent framework (ADK preferred). Proven track record shipping AI agents and building RAG pipelines. - LLM + DS depth: Prompting/tooling, retrieval design, LLM evals; hands‑on with time‑series analysis (forecasting, change‑point, drift). - Cloud & ops: Basic infra ownership on GCP (or AWS/Azure): networking, autoscaling, CI/CD, IaC, observability, and cost control. - Communication: You explain results clearly, align stakeholders, and write crisp docs. Bonus points - DevOps wizardry; GPU/accelerator experience. - Multimodal pipelines (text + voice + screenshots). - Prior experience in contact center/CX analytics or novelty/anomaly systems. - Founder or founding engineer experience

Location: Sydney Workplace: onsite Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking for an Enterprise Account Executive (Sydney) with a strong background in enterprise SaaS to drive strategic growth across top-tier organizations. As part of our regional team, you’ll be responsible for generating new business opportunities, managing the full sales cycle, and working closely with executive stakeholders. While you'll be supported by a collaborative global team, success in this role requires a self-starter mindset and strong ownership of your pipeline. The role is based in Sydney, Australia.Responsibilities:Drive new customer acquisition and meet or exceed revenue targets.Build and maintain a healthy sales pipeline through proactive outreach and networking.Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing.Build strong relationships with VP and C-level stakeholders across business and IT functions.Deliver tailored demos and sales presentations to address specific customer needs.Maintain clear forecasting and reporting through CRM systems.Identify and nurture opportunities within existing accounts for expansion and growth.Requirements:Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record.Proven success managing complex sales cycles and engaging executive-level buyers.Excellent communication, relationship-building, and negotiation skills.Strong understanding of enterprise sales methodologies and processes.Experience with CRM or BPM platforms would be a plus.Based in Sydney or open to regular in-person collaboration when needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. Responsibilities: Drive new customer acquisition and meet or exceed revenue targets. Build and maintain a healthy sales pipeline through proactive outreach and networking. Manage the full enterprise sales cycle, including prospecting, solution presentation, negotiation, and closing. Build strong relationships with VP and C-level stakeholders across business and IT functions. Deliver tailored demos and sales presentations to address specific customer needs. Maintain clear forecasting and reporting through CRM systems. Identify and nurture opportunities within existing accounts for expansion and growth. Requirements: Minimum 5 years of experience in enterprise SaaS sales with a strong individual quota track record. Proven success managing complex sales cycles and engaging executive-level buyers. Excellent communication, relationship-building, and negotiation skills. Strong understanding of enterprise sales methodologies and processes. Experience with CRM or BPM platforms would be a plus. Based in Sydney or open to regular in-person collaboration when needed. What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Cairo, Egypt; Delhi, India; Riyadh, Saudi Arabia; Muscat, Oman; Dubai, United Arab Emirates Müller's Solutions is seeking a skilled Helix Integration / Automation Specialist to join our team in a remote capacity. In this role, you will be responsible for designing, developing, and implementing automation solutions using Helix integration tools. You will work closely with clients and internal teams to enhance operational efficiency through innovative automation strategies and seamless integration of systems. Responsibilities: Design and implement integration solutions using Helix, ensuring efficient data flow between systems. Develop automation workflows to enhance productivity and operational processes. Collaboration with clients to gather requirements and translate them into technical solutions. Monitor and troubleshoot integration issues to ensure optimal performance and reliability. Document integration processes, workflows, and best practices for future reference. Stay up-to-date with the latest Helix features and integration technologies. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 3 years of experience in integration or automation roles, with hands-on experience using Helix. Strong understanding of integration concepts, methodologies, and tools. Experience in developing automation workflows and scripts. Proficiency in relevant programming languages (e.g., Python, Java, or similar). Knowledge of RESTful APIs and web services. Excellent analytical and problem-solving skills. Strong communication skills to effectively collaborate with clients and team members. Ability to work independently in a remote environment and manage multiple projects. Familiarity with cloud platforms and services is a plus. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

Location: Dubai, United Arab Emirates; Muscat, Oman; Cairo, Egypt; Riyadh, Saudi Arabia; Delhi, India As a Helix Administrator at Müller’s Solutions, you will oversee the management and optimization of our Helix environments, ensuring that the development and production systems function seamlessly. This role requires a strong understanding of the Helix platform, managing code repositories, builds, and deployments efficiently. You will work closely with development teams to implement best practices in version control and CI/CD processes, while also providing support to ensure that our systems remain reliable and performant. Key Responsibilities: Administer and maintain Helix Core server environments, managing users, repositories, and permissions. Implement and optimize workflows for code branching, merging, and release management within Helix. Monitor system performance and conduct health checks to ensure high availability and responsiveness. Collaborate with development teams on best practices for version control and code integration. Troubleshoot and resolve technical issues related to Helix, providing timely support to end-users. Perform regular backups and disaster recovery planning for Helix repositories. Document processes, configurations, and system changes in line with company policies. Stay updated on Helix platform advancements and provide recommendations for enhancements. Requirements Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience as a Helix administrator or in a similar role involving version control systems. Strong knowledge of the Helix Core platform and its administrative functions. Experience with CI/CD tools and processes, integrating Helix with development pipelines. Excellent troubleshooting skills and analytical abilities for resolving system issues. Ability to work collaboratively with technical and non-technical staff across various departments. Relevant Helix certifications or training is a plus. Preferred Qualifications: Experience with scripting languages (e.g., Python, PowerShell) to automate administrative tasks. Understanding of Agile methodologies and development lifecycles. Familiarity with other version control systems such as Git and SVN. Strong communication skills and the ability to train others on best practices. Proactive approach to system management and continuous improvement initiatives.