Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
ABOUT THE ROLE
We're looking for a Senior Product Manager to join the team working on analytics features in RevenueCat.
RevenueCat is the monetization engine for 40% of new subscription apps shipped — and the number of apps shipped is growing exponentially. We are uniquely positioned not only to give individual developer impactful information into the performance of their own apps, but also deliver truly unique data and insight given our position in the market; we know what good looks like, and we can not only put numbers in context, but give specific recommendations on metrics to target, experiments to run and anomalies to investigate.
Our analytics features help app developers make better decisions that improve the monetization of their apps. As product manager on this team, you are responsible for working with your team to set the vision and roadmap, delivering on it, launching new functionality, and increasing the impact of the team.
This role requires:
- being technical to understand how our analytics system works and its constraint
- being analytical to be able to define how to show data as well as debugging issues and edge cases
- being customer obsessed to understand what information app developers need for their decisions and how we can provide this information to them
- having an understanding of the app ecosystem, how the economics of app businesses work, and what success means for app developers
You will oversee all of the Analytics features at RevenueCat — our charts, benchmarking, dashboard, and predictive LTV. You'll partner directly with leadership, collaborate across engineering and data teams, and act as the primary driver for how our customers understand and grow their revenue.
ABOUT YOU
Skills & Experience
- You have 5+ years of product management or adjacent experience, with meaningful time shipping complex products.
- You’re analytical. You can’t do your job without data platform access. You are proficient in SQL (or similar tools) — whatever tool you need to know, you’ll learn. You love diving deep into data yourself. You’re experienced in developing robust and scalable metrics.
- You are technical. Coding is not a core requirement for this role, being able to prototype with code is (using your preferred AI stack). You can deeply understand how RevenueCat works — what is simple and what is complex within our domain. Maybe you haven’t built and shipped a mobile app yourself (yet) but you have enough knowledge to work closely and independently with highly technical folks. You can discuss APIs, data models, and risk logic with engineering partners and enjoy diving into system details
- You’re an excellent communicator. You can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums. You can get your point across.
Values and Abilities
- You act like an owner. You roll up your sleeves, dive into the logs, and get something done yourself.
- You thrive in ambiguity. You are comfortable making low-information, high-stakes decisions. You can quickly get to confidence, move on, and iterate.
- You're a systems thinker. You can step back from a specific customer request and see the broader system. You build things that scale.
- You're deep on the details. You care about what users experience, not just what the data says.
- You know when it's good enough. You are obsessed with getting things right, but you know when you're at diminishing returns. You have a bias toward shipping. You love building — and are energized by discovery, experimentation, and rapid iteration.
- You’re passionate about great data visualization. Chart sins grind your gears. Your visualizations deliver meaningful insights. You care what is says — and what it looks like — and you know those things are dependent on each other.
WHAT YOU'LL DO
- Own the product strategy and roadmap for RevenueCat's Analytics products.
- Be obsessed with your customers. You will triage and investigate complex data and analytics problems deeply, instead of fully delegating to engineering. Dig deep to understand what developers really want — distill signal from noise and good ideas from bad ones.
- Recommend, develop and maintain new benchmarks and metrics that deliver value to our developers, and help them make more money. Be the go-to person when a number looks off.
- Set the vision. Create a plan that is cohesive, intentional, and impactful. Break that down into meaningful chunks on a reasonable timeline.
- Get it done. Collaborate closely with engineering, data science, and GTM teams to bring robust analytics and experimentation tools to market. This job can not be done alone, and will require deep understanding of the individual products and the infrastructure that hooks them together.
The salary for this role is $230,000 USD. You can view our full Compensation Philosophy here https://www.notion.so/revenuecat/RevenueCat-Compensation-Philosophy-82b57cae23ab4c9bb62dfe4e933d32d0 for additional details.
In the first month, you'll:
- Get to know the product, customers, and team
- Contribute to shipping a meaningful feature to thousands of developers
- Be ramped up on ongoing projects in your teams
Within the first 3 months, you'll:
- Have formed a strong working relationship with your engineering manager and design counterpart
- Have taken ownership of the roadmap and prioritization for your team (jointly with the engineering manager)
- Work with your engineering manager and leadership to define quarterly objectives for your teams
- Have shipped the first bigger feature end to end
- Work with your team to discover opportunities and solutions to deliver value to our customers
- Play an integral role in your team’s discovery and delivery processes
- Understand the fundamentals of our tech stack and its complexities, and drive the evaluation feasibility/value tradeoffs in collaboration with your teams
Within the first 6 months, you'll:
- Have helped your team grow and become a high-performing, engaged team in line with our company values
- Effectively collaborate with internal stakeholders of all levels
- Be an expert of your areas of the product and the related customer needs, and instill customer empathy in your teams
- Independently drive all product-related decisions in your area
- Have contributed meaningfully to our knowledge of our customers and their needs, our industry, and important trends
- Develop a longer term vision for your area of the product in line with the product strategy
- Work with your teams to improve processes and interfaces with other teams
Within the first 12 months, you'll:
- Be ready to kill something you have shipped if we learned it didn't deliver the value we hoped
- Explore completely new opportunities for how RevenueCat may provide greater value to our customers
- Make meaningful contributions to our overall product strategy
- Have delivered a material, business-impacting new benefit to our customers in your product area
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
УдалённоseniorYou can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums; EMEA
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re seeking a Senior Communications Manager to strengthen 1Password’s position as a trusted authority for identities, credentials, and access across modern organizations, including the people and agents they rely on.
This role will shape clear, credible narratives about identity and access management, unified access, and the role of AI in the future of security. Through media relations, contributed content, events, speaking engagements, and rapid response, this person will build trust with developer, business, and security audiences.
The ideal candidate brings technical fluency, a strong understanding of the security market, and the ability to translate complex ideas into compelling communications that advance 1Password’s technical credibility and strategic ambition.
This role reports to the Director of Communications.
On the Marketing team, we’re growing our AI capability together and redesigning how work gets done. We’ve built agents to improve workflows focused on competitive intelligence, content creation, and campaign planning, helping us stay sharp, reduce context-switching, and surface the right information at the right time. AI helps us coordinate, execute, and uncover insights faster so we can spend more time on what’s most important: performance, judgement, and driving the future of 1Password.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 6+ years of experience in communications, PR, or marketing, in B2B tech; cybersecurity, AI, or developer-focused experience strongly preferred
- Enterprise security expertise: Understands cybersecurity, identity and access management, credential security, AI agents, and developer workflows. Can explain how authentication, authorization, credential use, and accountability must evolve as organizations adopt new technologies.
- Media and thought leadership experience: Has established relationships with security, technology, business, and developer media. Can partner with executive and technical spokespeople to develop distinctive points of view and turn them into compelling stories, bylines, briefings, and speaking opportunities.
- Strategic storytelling and writing skills: Develops communications strategies tied to business priorities and translates complex topics into clear, credible content for technical and business audiences.
- Cross-functional collaboration: Works effectively with marketing, product, engineering, security, legal, sales, executive teams, and external agency partners to align messaging and deliver integrated programs.
- Ownership, adaptability, and prioritization: Drives work forward without waiting for perfect clarity, brings structure to ambiguity, and balances planned work with rapid-response needs. Makes sound decisions, communicates tradeoffs, and follows through.
- AI-forward judgment: Uses AI to work faster without outsourcing strategic thinking or editorial judgment. Knows what to hand off, what to own, and how to recognize when AI-generated work needs refinement.
What you can expect:
- Media and executive communications: Build media strategies, maintain trusted journalist relationships, support executive and technical spokespeople, and develop opportunities that strengthen 1Password’s position in the market.
- Content and narrative development: Lead press releases, contributed articles, blog posts, executive communications, media materials, and other content that makes complex topics in identity, access, AI, and developer security clear and relevant.
- Event communications: Develop media and speaking strategies for major industry events, such as RSA Conference, Black Hat, and Infosecurity Europe. Coordinate briefings and interviews, support speaker preparation, and provide on-site communications support.
- Rapid response: Monitor developments in cybersecurity, identity, AI, and technology. Develop response plans, coordinate internal input, and help 1Password contribute a clear, credible perspective to important industry conversations.
- Measurement and improvement: Set goals for communications programs, monitor coverage, message adoption, and audience engagement, and use those insights to refine strategy and prioritize future work.
USA-based roles only: The annual base salary for this role is between $137,000 USD and $199,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applicants from Canada in EST time zones
only
at this time.
Senior Engineering Manager, Grafana Frontend
The Opportunity:
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Be accountable for the performance of
two
distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.
What Makes You a Great Fit
Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.
Bonus Points For
Experience with React, TypeScript or comparable large-scale frontend ecosystems.
Experience leading a developer platform team, including support for plugins or extensions.
Experience with navigation, search, information architecture or resource-management products.
Experience delivering multitenant SaaS or major platform migrations.
Experience working on a widely adopted open-source product.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD
211,450
- CAD
253,740
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Engineering Manager, Grafana Frontend
The Opportunity:
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Be accountable for the performance of
two
distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.
What Makes You a Great Fit
Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.
Bonus Points For
Experience with React, TypeScript or comparable large-scale frontend ecosystems.
Experience leading a developer platform team, including support for plugins or extensions.
Experience with navigation, search, information architecture or resource-management products.
Experience delivering multitenant SaaS or major platform migrations.
Experience working on a widely adopted open-source product.
Compensation & Rewards:
In Germany, the Base compensation range for this role is EUR
124,571
- EUR
149,485
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Engineering Manager, Grafana Frontend
The Opportunity:
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Be accountable for the performance of
two
distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.
What Makes You a Great Fit
Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.
Bonus Points For
Experience with React, TypeScript or comparable large-scale frontend ecosystems.
Experience leading a developer platform team, including support for plugins or extensions.
Experience with navigation, search, information architecture or resource-management products.
Experience delivering multitenant SaaS or major platform migrations.
Experience working on a widely adopted open-source product.
Compensation & Rewards:
In Ireland, the Base compensation range for this role is EUR
133,600
- EUR
160,320
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Engineering Manager, Grafana Frontend
The Opportunity:
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Be accountable for the performance of
two
distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.
What Makes You a Great Fit
Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.
Bonus Points For
Experience with React, TypeScript or comparable large-scale frontend ecosystems.
Experience leading a developer platform team, including support for plugins or extensions.
Experience with navigation, search, information architecture or resource-management products.
Experience delivering multitenant SaaS or major platform migrations.
Experience working on a widely adopted open-source product.
Compensation & Rewards:
In Spain, the Base compensation range for this role is EUR
106,680
- EUR
128,016
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Engineering Manager, Grafana Frontend
The Opportunity:
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Be accountable for the performance of
two
distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.
What Makes You a Great Fit
Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.
Bonus Points For
Experience with React, TypeScript or comparable large-scale frontend ecosystems.
Experience leading a developer platform team, including support for plugins or extensions.
Experience with navigation, search, information architecture or resource-management products.
Experience delivering multitenant SaaS or major platform migrations.
Experience working on a widely adopted open-source product.
Compensation & Rewards:
In Sweden, the Base compensation range for this role is SEK
996,819
- SEK
1,196,182
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
Senior Engineering Manager, Grafana Frontend
The Opportunity:
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Be accountable for the performance of
two
distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.
What Makes You a Great Fit
Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.
Bonus Points For
Experience with React, TypeScript or comparable large-scale frontend ecosystems.
Experience leading a developer platform team, including support for plugins or extensions.
Experience with navigation, search, information architecture or resource-management products.
Experience delivering multitenant SaaS or major platform migrations.
Experience working on a widely adopted open-source product.
Compensation & Rewards:
In the United Kingdom, the Base compensation range for this role is GBP
117,949
- GBP
141,539
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote opportunity and we would be interested in applicants from USA in EST time zones
only
at this time.
Senior Engineering Manager, Grafana Frontend
The Opportunity:
Grafana is an open-source observability product and a platform that teams and plugin developers build on. The Frontend group shapes its user experience (from dashboards and visualisation to navigation, search and sharing) and the foundations that support engineering teams and community contributors across the Grafana ecosystem.
As Senior Engineering Manager, you’ll lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes. Frontend Platform enables teams to build reliable, high-quality experiences; Navigation helps users find and organise resources and move confidently through Grafana.
You’ll develop senior engineers, partner with Product and Design, and improve how teams work, including through AI and automation. We use Cloud-first rollout and experimentation to learn quickly, bringing relevant improvements to OSS and Enterprise.
AI Notice: We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
What You’ll Be Doing:
Be accountable for the performance of
two
distributed engineering squads: set clear expectations, delegate effectively, coach and develop each team member, give timely feedback, address performance gaps and build a culture of trust and accountability.
Own hiring and team planning across both squads, aligning team capacity and skills with product priorities and longer-term needs.
Lead discovery with your squads: engage directly with customers, community members and internal users, combine their feedback with research and usage evidence, and use those insights to shape roadmaps and priorities.
Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs between customer needs, long-term investments and operational demands.
Own delivery across both squads from discovery through rollout and measurement: set milestones, surface risks early and intervene when commitments are at risk.
Use AI regularly in your management work to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination, reporting and follow-through.
Improve how the squads plan, make decisions and deliver. Lead the adoption of AI and automation across engineering and operational workflows, evaluating their impact on delivery speed, quality and time spent on repetitive work.
Set engineering direction with senior engineers for the frontend foundations owned by your squads, including developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities.
Set engineering direction for navigation, search and resource organisation, including where AI-assisted discovery can help users find what they need.
Set and uphold engineering standards for quality, security and operability, including how teams evaluate and validate AI-assisted work.
Lead improvements across Grafana and R&D that increase engineering productivity and improve business outcomes.
Participate in the engineering management on-call rota, coordinate responses and drive improvements that reduce recurring disruption. Regularly use Grafana’s AI capabilities for observability, incident investigation and management, bringing that experience into product feedback and roadmap decisions.
What Makes You a Great Fit
Significant experience managing senior engineers, building healthy teams and developing technical leaders. You give clear feedback and address performance gaps directly and fairly.
A strong technical foundation in modern web or frontend systems, enabling you to evaluate technical trade-offs and shape architectural and engineering-quality decisions with senior engineers.
A track record of turning ambiguous, cross-team problems into clear priorities and measurable results, managing delivery risks and operational demands.
Strong product and customer judgement, with the ability to connect engineering investments to user, developer and business outcomes.
Clear, concise written communication and the ability to work effectively in a remote, globally distributed organisation.
An appreciation for open-source development and the judgement to balance Cloud-first delivery with the needs of customers, community members and internal teams.
Practical experience using AI and automation in your own leadership work, and leading teams to adopt them effectively.
Bonus Points For
Experience with React, TypeScript or comparable large-scale frontend ecosystems.
Experience leading a developer platform team, including support for plugins or extensions.
Experience with navigation, search, information architecture or resource-management products.
Experience delivering multitenant SaaS or major platform migrations.
Experience working on a widely adopted open-source product.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD
208,602
- USD
250,322
. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Compliance Assistant Vice President to join its Regulatory and Compliance team to lead the review and approval process for investor AML and KYC with a strong private fund focus. This role will be responsible for ensuring compliance with all AML and KYC regulatory requirements and generally assisting the Legal and Compliance teams with various compliance-focused tasks.
Responsibilities
Review of investor and client AML and KYC documentation, client communications, quarterly reporting and ongoing monitoring.
Perform third party reliance testing and monitoring.
Collaborate across various business lines on new initiatives, providing compliance guidance.
Conduct AML screening review and dispositions.
Assist in preparing for and responding to inquiries and audits.
Qualifications
5+ years of alternatives experience, preferably with both broker dealer and registered investment advisor experience
Strong knowledge of the Investment Company Act of 1940, Securities Act of 1933 and Cayman Islands Anti-Money Laundering Regulations
AML and KYC knowledge of regulatory requirements for private fund investors
Experience with AML screening resolution vendor tools (i.e. LexisNexis, Worldcheck, ComplyAdvantage)
Excellent verbal communication skills with the ability for personal interaction
Thrives in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
ACAMS certification is preferred
JD is a plus
Benefits
The base salary range for this role is $110,000 to $145,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
ABOUT THE ROLE
Today, our SMB sales motion is dialed in. The majority of new customers find us; they visit our website, start a trial, or request a walkthrough of the platform. We’ve built a process that converts these visitors into customers at an impressive rate.
Over the past year, our product has become increasingly competitive for support teams at larger companies (100-1,000 employees), but those prospects don’t always arrive on our site ready to engage. That’s where you come in.
This is a true outbound sales role, designed for a rep with world-class prospecting skills. You’ll have the opportunity to not only craft our outbound sales motion, but lead the charge competing (and winning) new upmarket customers at a higher ACV.
Please note: For this role, we are only able to hire in the United States.
In this role, you will
- Build and own your pipeline. We expect more than 75% of your opportunities to be self-sourced through target account campaigns, account-based targeting, referrals, events. Inbound will support you; it won't fill your calendar.
- Run full-cycle deals. You'll land the first meeting, run tailored product demos, build compelling business cases, manage commercial negotiations and seal the deal. You own the sales motion (with support from our amazing team).
- Build a playbook. What works for you becomes the baseline of our upmarket sales motion. You're the first person running it, and will work with GTM leadership to set our strategy for the future.
- Collaborate cross-functionally. You'll give Product direct feedback on requirements on what mid-market support teams need from us, partner with Marketing to launch targeted campaigns & and work in lockstep with RevOps to ensure our operational process is dialed in.
- Own numbers. You'll own and report on pipeline coverage, forecast accuracy, and progress to target with enough rigor that leadership can plan around it.
ABOUT YOU:
- You've sourced the majority of your own pipeline — 75% or more — and you can be specific about your strategy and results
- You have 8+ years in full-cycle B2B SaaS sales, working mid-market accounts at companies of roughly 250–1,000 employees.
- You're at home in a 3-6 month cycle, closing deals with with an average size of $25-$75K
- You have a real point of view on account selection and engagement strategy
- You are comfortable managing a modern GTM tech stack and AI solutions for prospect selection, automation, enrichment — you can build a system that works for you
- You use AI daily to improve your output, and you can point to specific examples where AI changed the speed, quality, and scale of what you delivered.
- You’re a problem solver, and possess a strong ability to identify customer business needs, multi-thread with key stakeholders and position relevant solutions effectively
- You are comfortable being the first of something. There's no mid-market playbook here yet, and you'd rather write one than inherit one.
Compensation for this role is $100K base salary. OTE is $200K.
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Bogotá; Mexico; San José; Panama; Montevideo; Asunción; Lima; Santiago; Sucre; Quito
Workplace: remote
We are looking for an experienced Senior QA Engineer to own quality for our AI voice virtual agent. This role is for someone who is equally comfortable reasoning about a large language model's behavior and reading a SIP trace.
You should be interested in testing non-deterministic systems. A voice agent takes a live phone call, transcribes speech that may be accented or noisy, interprets intent, reasons over an LLM, generates a spoken reply, and decides whether to resolve the request or hand it to a human—all within a latency budget callers will notice. Nothing in that chain can be validated with a simple assertion of equality, so you will design the evaluation approach that makes it testable anyway.
You should also be interested in the underlying telephony. Testing this agent means placing real calls: provisioning SIP endpoints and softphones, driving calls programmatically, controlling media conditions, and distinguishing a model failure from a codec, jitter, or call-routing issue.
PLEASE SUBMIT CV IN ENGLISH.
ONLY ACCEPTING CANDIDATES FROM LATAM.
ADVANCED SPOKEN ENGLISH IS REQUIRED.
Responsibilities
Embed fully within a Scrum team
, participating in all ceremonies and maintaining associated artifacts.
Own the end-to-end test strategy
for the AI voice virtual agent across the LLM, speech, and telephony layers.
Design test scenarios for complex conversational behavior
, including multi-turn dialogues, interruptions and barge-in, ambiguous or incomplete input, out-of-scope requests, human escalation/transfer, and failure recovery.
Build and maintain an evaluation framework for non-deterministic output
, leveraging golden datasets, semantic/rubric-based assertions, and automated regression detection for prompt, model, or retrieval changes.
Adversarially test the agent
against hallucinations, incorrect grounding, guardrail bypasses, prompt injections, and unauthorized disclosure of customer data.
Prepare and provision SIP devices
, endpoints, and call scenarios to automate call origination end-to-end.
Diagnose failures across the entire stack
, isolating issues down to the LLM, ASR (speech recognition), TTS (text-to-speech), media path, or call routing layer.
Extend automated coverage
and integrate test suites into the CI/CD pipeline to serve as release gates.
Define and track core quality metrics
, including task completion, containment, intent accuracy, transcription accuracy, response latency, and escalation correctness.
Maintain documented test coverage in the TMS
with full traceability to business requirements.
Communicate and escalate quality risks
to stakeholders backed by data and evidence.
Requirements:
5+ years in QA
, with recent hands-on ownership of a complex, integrated product.
Practical experience testing SIP/VoIP systems
, including call flows, SIP signaling, media handling, softphones, or SIP trunking, with the ability to troubleshoot using SIP traces or packet captures.
Demonstrated creativity in test design
(live scenario design will be a core part of the interview process and heavily weighted).
Proficiency in Python
, sufficient to independently build and maintain automation frameworks.
Experience testing non-deterministic or probabilistic systems
, with a clear approach to designing assertions for variable outputs.
Strong analytical skills
, including the ability to define quality metrics, justify their calculation, and use data to back release decisions.
Hands-on experience with formal TMS tools and Jira
.
Professional fluency in English
(spoken and written), with reliable overlap with US Eastern business hours.
We use the following technologies:
Python with pytest
for test automation.
Playwright
for browser and WebRTC-based call driving.
JsSIP / WebRTC
for programmatic call origination and media control.
SIP softphones and devices
for manual and exploratory testing.
Allure TestOps
as our TMS, linking automated runs to documented test cases.
Jira
for project management and issue tracking.
Jenkins & GitHub Actions
for CI/CD pipelines.
Grafana
for quality and delivery metrics.
LLM APIs and evaluation tooling
— currently in active development, and we are open to any effective approach.
Pluses:
Direct experience testing LLM-based or conversational AI products
, including evaluation frameworks and LLM-as-a-judge approaches.
Familiarity with speech technologies
, including ASR/transcription accuracy measurement (WER), TTS quality assessment, endpointing, and silence detection.
Experience with RAG or retrieval-grounded systems
, specifically in evaluating grounding correctness and context retrieval.
WebRTC and media-layer testing experience
, including codec behavior and performance degradation under jitter or packet loss.
Background in testing IVR, contact center, or conversational IVR platforms.
Multilingual testing capabilities
, with emphasis on Spanish/English code-switching.
Literacy in prompt engineering
, sufficient to analyze system prompts and identify potential failure modes
We are pleased to offer:
Remote work opportunity!
B2B Employment ($, gross).
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program: get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
Creativity is a core requirement for this role, not a nice-to-have. The defects that matter here are found by someone who imagines the caller who interrupts mid-sentence, switches languages halfway through, gives a partial account number, answers a different question, or deliberately tries to jailbreak the agent. Scenario design is the primary skill we are hiring for.
Current State: We have automated call testing built on JsSIP/WebRTC with Python and Playwright, alongside a growing body of test scenarios. The evaluation layer—how we score responses consistently, catch regressions when a prompt or model changes, and report quality metrics leadership can act on—is where this role will have the most impact.
About us:
IDT Technologies is a part of IDT Corporation—an American telecommunications company founded in 1990 and headquartered in New Jersey. It is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1,500 people across 20+ countries, and have revenues in excess of $1.5 billion.
Net2Phone (https://www.net2phone.com/) is a global provider of unified cloud communications solutions. It offers an integrated communications suite featuring powerful collaboration tools, including voice, messaging, chat, and unlimited domestic and international calling to 23+ countries.
PLEASE SUBMIT CV IN ENGLISH
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
We are seeking an exceptional
Senior Marketing Analytics Manager
to be embedded in
Growth Marketing
, the team at Garner that owns B2C member activation & engagement. You will report directly to the
Director of Marketing Operations
and serve as the dedicated data & analytics partner for our
Growth Marketing
team.
Growth Marketing is responsible for getting employees to sign up and use their Garner benefit — through email, SMS, direct mail, in-app, in-office materials, and employer-led communication channels. We're looking for an
exceptional, AI-native data & analytics manager
to own how member activation and engagement are operationalized and measured across channels. You'll own the
audience targeting & segmentation
(SQL queries in Snowflake for our email / sms / direct mail targeting, partnering closely with Engineering) and build the
Business Intelligence layer
that powers our member engagement campaigns, ranging from cross-system data pipelines, attribution modeling, experimentation frameworks, and funnel & lifecycle analysis through core reporting and dashboards. You'll define the metrics behind member growth and ensure those definitions hold consistently across systems. This is a high-impact role at the heart of our growth engine — helping us engage more members, deliver a first-class member experience, and improve health outcomes at scale.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Targeting & segmentation (campaign operations):
Own the audience targeting, segmentation (SQL queries of Snowflake data tables to be built into our Iterable system), and personalization data behind our email, SMS, and direct mail campaigns. Partner with Engineering to troubleshoot upstream Data issues that affect our marketing campaigns, as well as enhance and automate the data mechanics and pipelines so the program can scale.
Analytics & Reporting:
Own how member activation and engagement are measured end-to-end (e.g., Looker dashboards). Define, build, and maintain the KPIs, metric definitions, performance reports, and dashboards Growth Marketing runs on — funnel and lifecycle metrics, email/SMS campaign activity, channel efficiency, operational health, and KPI target setting.
Product & engagement analytics:
Bridge marketing activity to member behavior in the Garner app so the team can optimize communications over time.
Experimentation:
Develop and execute on the Growth Marketing team’s A/B testing program and performance reporting.
Data governance:
Build our data foundation alongside Data Management & Engineering, Reporting & Business Intelligence, Growth Product to ensure our data is analysis-ready and trustworthy. Build workflows, documentation, QA practices, and tooling that ensure our metrics are standardized across systems and campaigns.
Systems & technology stack:
Uplevel our data sophistication by designing and building at the systems level, leveraging AI in order to maximize scale and leverage.
What you will bring to the team:
4–6+ years in marketing & growth & analytics, business intelligence, growth analytics, marketing analytics, or a similar data-centric role.
Growth & marketing, B2C, B2B2C, and Product-led Growth subject matter expertise preferred but not required (e.g., customer funnel analytics, cohort and retention curves, channel attribution, lifecycle email/SMS/direct mail performance, targeting/segmentation, personalization)
Expertise in the modern data stack
.
Hands-on proficiency with Snowflake, SQL, Python, and visualization tools
(e.g., Looker, Tableau, Power BI, or similar). Experience with ESP/CRM event data (Iterable, Braze, Salesforce Marketing Cloud, Klaviyo, or similar) is a strong plus.
Experience in experimentation & reporting
. Familiarity with A/B and incrementality test design, statistics, measurement, and optimization.
Analytical rigor and problem framing
. You turn a vague business question into the right analysis, define a defensible metric, and state your assumptions rather than jumping to a chart. You’re a strong communicator who’s comfortable using insight to drive decisions for a marketing audience and executives.
AI fluency
. Comfort with and excitement about harnessing AI agents to build analyses, design dashboards, and validate results.
Self-starter approach
with the ability to “roll up your sleeves” and juggle multiple priorities & deadlines, doing whatever is necessary to ensure company success. You thrive in a
fast-paced, dynamic
startup environment.
A desire to be a part of a high-performing, mission-driven team
that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $150,000 - $175,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer, Performance Enablement, you'll make performance testing and analysis easier for engineering teams to adopt and own. You'll build platforms, tooling, guidance, and artificial intelligence-assisted workflows that help teams identify performance risks during development and before they roll changes out to production.
We're moving from a hands-on consulting model to a self-service model. Service teams own their performance tests, analysis, thresholds, and evidence. We provide the paved road, documentation, skills, and expert support for challenging problems and new capabilities.
This is a backend and platform engineering role with room to grow in scope and influence. You'll help shape how Performance Enablement supports engineering teams, using artificial intelligence thoughtfully to accelerate design, implementation, testing, debugging, documentation, and automation.
You'll support work such as:
Enabling modular feature teams, including Orbit and Artifact Registry, to run performance testing through their own development and continuous integration workflows
Building reusable performance tooling, including component-level testing, load testing, performance analysis, and artificial intelligence-assisted engineering skills
Improving performance results, reporting, and trend visibility so teams can make informed decisions from their own evidence
Establishing the documentation, templates, and guidance needed to expand self-service adoption across research and development
What you’ll do
Build and evolve reusable backend platforms and tooling for performance testing and analysis.
Create self-service workflows, documentation, templates, diagnostics, and artificial intelligence skills that reduce the need for bespoke support.
Use development practices that apply artificial intelligence to accelerate implementation, testing, debugging, and technical documentation.
Influence engineering teams to make performance testing part of normal development and release preparation.
Turn early hands-on engagements into generalized capabilities that many teams can adopt independently.
Provide technical expertise for difficult performance questions, tooling enhancements, and new platform capabilities.
What you’ll bring
Experience building backend or platform software.
Experience building internal platforms or developer-facing tooling.
Experience partnering with development teams to improve their day-to-day workflows.
Experience using development practices that apply artificial intelligence across the software lifecycle.
Experience with software performance, such as performance analysis, optimization, benchmarking, or leading performance-related improvements.
Practical experience with Kubernetes, k6, and Amazon Web Services, Google Cloud Platform, or similar cloud infrastructure.
Experience building durable solutions that support broad adoption using systems thinking.
Communicate clearly in writing and influence teams without direct authority.
About the team
Performance Enablement is part of Platform Enablement within Developer Experience and Infrastructure Platforms. We help GitLab teams make performance part of the software lifecycle.
Our goal is to make performance a shared responsibility of service-owning teams while providing a strong platform and center of expertise when teams need help. We work asynchronously, collaborate broadly across research and development, and focus on building capabilities that scale beyond individual team engagements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$156,800
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking a Staff Security Engineer to serve as a technical anchor for our security function. This role is critical for leading technical design reviews and ensuring our security posture scales alongside our rapid customer growth. You will be responsible for defining the security standards that protect sensitive healthcare data, ensuring our systems are resilient against evolving threats while maintaining high engineering velocity.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Lead technical security design: Own the technical design and review process for security-critical systems, ensuring all new features meet Garner's high standards for data protection and resilience
Master complex domains: Maintain and apply a mastery of one or more technical security domains (e.g., Cloud Security, AppSec, or Data) to solve the most complex business and technical challenges
Course-correct technical direction: Identify when technical paths are inefficient or insufficient and proactively redirect efforts to capture higher ROI for the firm
Architect automated defenses: Create and implement advanced tools and automation that increase the efficacy of security monitoring and incident response
Translate ambiguity into execution: Take broad, complex security objectives and break them down into well-defined deliverables and architectural requirements for the broader engineering team
Mentor through technical rigor: Raise the bar for the engineering function by providing high-level feedback during code and design reviews, fostering a culture of security-first development
The ideal candidate has:
Exceptional Technical Judgment:
Proven ability to make high-stakes technical decisions that result in positive long-term outcomes for the company's security posture
Strategic Problem-Solving:
Effectively leverages context and data to analyze root causes and prioritize security initiatives that offer the greatest impact on risk reduction
Influential Stakeholder Management:
Builds strong relationships across the organization, conveying complex security risks in a clear and compelling manner to both technical and non-technical partners
Drive for Innovation:
Continuously identifies and implements creative solutions to pay down technical debt and improve the efficiency of our security infrastructure
Reliability Under Pressure:
Handles complex escalations and security incidents with discipline, ensuring rigorous analysis and comprehensive resolution without jumping to conclusions
A desire to be a part of a high-performing, mission-driven team
that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
Technologies we use:
Python, Kubernetes, Snowflake, AWS, Terraform, Wiz, Cyberhaven, and more
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $258,000 - $310,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We're looking for a Staff Product Designer to lead design across the Content and Localization teams on our Build pillar. You’ll help shape Source by Webflow https://webflow.com/blog/introducing-source-by-webflow, our new platform where marketing teams and agents build and optimize digital experiences together. Source is where the hard work of web marketing happens: scaling what works, driving impact with every iteration, and keeping brand and content consistent as teams and agents move at speed.
You'll own the Agentic CMS experience: a next-generation content layer that enables enterprise teams to manage content and deliver it across every site, channel, and AI agent they operate. This work spans the full content lifecycle, from authoring and governance to localization and publishing. This is a role for someone who thinks in systems, sweats the details, and gets excited about making complex content infrastructure feel simple — so marketers can move fast, agents can operate reliably, and every experience a brand ships stays coherent and on point.
ABOUT THE ROLE:
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $191,700 - $230,000
- Zone B: $180,000 - $216,000
- Zone C: $168,300 - $202,000
- Canada (figures cited below are in CAD and pertain to workers in ON & BC, Canada)
- 209,000 - 251,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the Senior Director of Product Design
As a Staff Product Designer you’ll …
- Own the Agentic CMS experience end-to-end, from early discovery and UX strategy through prototyping, detailed execution, and making sure what we ship is great. Define how enterprise marketing teams author, organize, govern, and publish content across multiple sites and channels — and how that experience holds together as a coherent system, from the visual authoring surface to publishing workflows to localization.
- Design for both humans and agents. Build surfaces that work for marketing teams operating at scale and for AI agents querying and composing against structured content, with the right controls, transparency, and trust signals for each.
- Think in systems. The CMS touches nearly everything Webflow's enterprise customers do. Hold a coherent experience model across interconnected surfaces while making individual flows feel simple and obvious.
- Work upstream. Partner with PMs, engineers, and researchers to shape what gets built. Align on content models, API affordances, and product strategy before pixels get pushed.
- Raise the bar — in craft, process, and how you use AI to move faster without sacrificing quality. Present work to cross-functional partners and senior leaders, and bring a point of view on how the CMS connects to the broader Webflow platform.
ABOUT YOU:
Requirements:
- BA/BS degree or equivalent experience
- 7+ years of product design experience with a portfolio showing recent, substantive work navigating ambiguous problems within complex products. You know how to make something complex feel obvious to the people using it. Experience with content systems, multi-user workflows, and agentic experiences is especially relevant.
- Systems thinking at scale. You've designed for interconnected surfaces where decisions in one place ripple across others, and
- Comfort with technical depth. You can engage meaningfully with engineers on API design, data modeling, and content architecture to ensure design and systems decisions are aligned.
- Strong interaction and visual design craft, with fluency in AI-assisted workflows — prototyping in code, using AI tools to explore and communicate ideas faster, and comfort working where the line between design and production is increasingly blurry.
You’ll thrive as a Staff Product Designer if you:
- Can hold a long-horizon systems problem and still ship focused, high-quality work in the near term.
- Communicate with precision and can influence product strategy and present tradeoffs to senior stakeholders without losing the room.
- Combine strong craft with the humility to test your assumptions early and often.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Consumer Mobile team builds the Kraken app, the interface millions of people use to interact with their money. We work primarily in React Native, building products that make complex financial experiences intuitive, fast and trustworthy.
We're a product-minded engineering team. Our engineers don't just implement requirements: they work closely with Product and Design to understand the problem behind them, challenge assumptions, shape solutions and measure whether what we ship actually improves the experience for our clients.
The opportunity
- We're looking for a Senior React Native Engineer who thinks like a product builder.
- You'll work across engineering, product and design to turn real client problems into thoughtful mobile experiences, comfortable starting with an ambiguous problem rather than a perfectly defined specification.
- You'll own features end-to-end, from understanding the problem and shaping the solution through implementation, launch and iteration, using data and client feedback to drive improvements.
- You'll build high-quality experiences in React Native across a financial product where responsiveness, reliability and trust matter, whether improving product discovery, creating trading experiences, or simplifying journeys.
- You'll partner closely with Product and Design, contributing engineering perspectives early in the product-development process rather than waiting for finished requirements.
- You'll work with APIs and real-time data to create responsive, data-rich mobile experiences, making thoughtful decisions around state management, rendering, performance and architecture.
- You'll operate with the ownership and versatility of a product engineer, comfortable wearing multiple hats and moving between product problems and technical challenges.
- You'll help raise the product-engineering bar across Consumer Mobile through technical discussions, code reviews, collaboration and by demonstrating strong product ownership.
What you bring
- Strong React Native experience. You've built and shipped meaningful production applications using React Native and are comfortable making architectural and implementation decisions across a modern mobile codebase.
- A product-building mindset with strong product judgment. You start with the client problem rather than the ticket, understand what we're actually trying to solve, know when to challenge requirements or simplify solutions, and work with Product and Design to turn ambiguous requirements into strong engineering solutions.
- Evidence of product impact. You can explain not only what you've built, but why you built it and what happened afterwards. You're comfortable using metrics, experimentation and client behaviour to evaluate the impact of your work.
- End-to-end ownership. You're comfortable working across the lifecycle of a feature: discovery, technical design, implementation, launch, measurement and iteration.
- Comfort with data-rich applications. You've worked with APIs and dynamic or real-time data and understand the engineering considerations involved in turning that data into responsive client experiences.
- Close collaboration with Product and Design. You enjoy working directly with designers and product managers, see building great products as a shared responsibility, and communicate effectively in written and verbal English across a globally distributed team.
- Versatility and AI proficiency. You're comfortable moving beyond a narrowly defined engineering remit, use AI tools (Cursor, Copilot, Claude, etc.) thoughtfully to move faster while retaining ownership of engineering decisions and quality, and thrive in environments where you wear multiple hats.
- A track record of taking loosely defined product problems and turning them into features or products that delivered measurable client impact.
Nice to have
- Experience building products in fintech, trading, crypto, payments or another financial technology environment.
- An understanding of how trading, investing or financial products work and an interest in the problems our clients are trying to solve.
- Experience with real-time or streaming data and building interfaces where information changes rapidly.
- Experience working across both mobile and web, bringing valuable perspective from broader frontend or product-engineering work.
- Experience in a startup or small-to-medium-sized technology company where engineers work closely with Product and Design.
- Native mobile experience in Swift or Kotlin and an understanding of when dropping below the React Native layer is the right engineering decision.
- Experience improving application performance, responsiveness and reliability across a range of mobile devices.
- A background in taking loosely defined product problems and turning them into products or features with measurable client impact.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
As a Senior Sales Operations Manager, you will be a strategic and operational partner to Fin’s Sales organization, helping build the systems, processes, reporting, and operating rhythms that enable our go-to-market teams to scale effectively.
You’ll work at the intersection of Sales, Finance, Business Systems, Data Engineering, Marketing, and GTM leadership. You’ll own critical sales operations programs across forecasting, pipeline management, territory and quota planning, compensation, performance reporting, and process optimization.
This is a high-impact role for a systems thinker and commercially minded operator who can move comfortably between detailed analysis, cross-functional program management, and executive-level recommendations. You’ll have the opportunity to improve how Fin’s sales organization operates while helping scale the GTM engine behind one of the fastest-growing AI products in the market.
What will I be doing?
Own and optimize core sales operations processes, systems, and operating cadences across the sales organization.
Partner with Sales leadership and Finance to build and maintain forecasting processes, pipeline reporting, quota models, attainment tracking, and performance insights.
Develop clear, trusted reporting and dashboards that give leaders visibility into funnel health, productivity, conversion, win rates, capacity, and revenue performance.
Lead territory planning, segmentation, coverage, and capacity analysis to support efficient allocation of sales resources.
Partner with Finance and Sales leadership on compensation planning, plan administration, performance measurement, and reporting.
Translate business requirements into scalable solutions across CRM, BI, sales planning, compensation, and other GTM systems.
Partner with Business Systems and Data Engineering to improve data quality, data models, integrations, automation, and reporting infrastructure.
Identify and eliminate operational bottlenecks across the sales cycle, including lead routing, opportunity management, approvals, contracting, handoffs, and post-sale transitions.
Establish and maintain consistent definitions, governance, documentation, and processes for key sales metrics and data.
Lead complex cross-functional projects from discovery through implementation, including requirements gathering, stakeholder alignment, testing, rollout, and change management.
Build executive-ready analyses and recommendations that help leadership make decisions about growth, investment, productivity, and organizational design.
Use AI tools and automation thoughtfully to reduce manual work, improve data access, and increase the speed and quality of sales execution.
Create scalable operating processes that support growth without requiring linear increases in headcount.
Act as a trusted advisor to sales leadership on performance trends, operational risks, process improvements, and strategic priorities.
Support quarterly and annual planning activities, including business reviews, headcount planning, goal-setting, and operating plan development.
What skills do I need?
5+ years of experience in Sales Operations, Revenue Operations, GTM Strategy, Sales Strategy & Operations, Business Operations, or a related field, preferably in a high-growth technology or SaaS company.
Strong understanding of sales processes, forecasting, pipeline management, quota and territory planning, compensation, and sales performance metrics.
Experience owning or significantly improving CRM, BI, planning, compensation, or revenue technology systems.
Strong analytical skills, with the ability to translate complex data into clear insights and practical recommendations.
Advanced Excel or Google Sheets skills and experience with BI or reporting tools such as Tableau, Looker, Power BI, or similar.
Familiarity with Salesforce or comparable CRM platforms; experience partnering with Business Systems or Data Engineering teams is highly valuable.
Experience designing scalable processes, data governance frameworks, reporting systems, and operational workflows.
Ability to manage complex, cross-functional programs with multiple stakeholders and competing priorities.
Strong commercial judgment and the ability to connect operational improvements to revenue outcomes.
Excellent written and verbal communication skills, including the ability to present recommendations to senior leaders.
Comfortable working hands-on in the details while maintaining a strategic view of the broader business.
AI fluency and curiosity about applying AI, automation, and emerging tools to improve sales productivity and operational efficiency.
High ownership, sound judgment, intellectual curiosity, and a bias toward action.
Comfortable and energized operating in a fast-moving, ambiguous environment where priorities evolve quickly.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $162,000-$180,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
УдалённоseniorRemote (United States | Canada)
seniorCanada (Remote)
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorONLY ACCEPTING CANDIDATES FROM LATAM
seniorNew York City, New York
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоГеография найма не уточнена
УдалённоUnited States; Canada (BC & ON only)
УдалённоseniorPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance